Highlights:

• Role: Director of Product
• Location: Remote (core hours 9:00–18:00 CET)
• Languages: Fluent English (C1) and Russian (Native)
• Travel: Regular travel to customers, conferences, and the U.S.
• Reports to: VP of Product

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the role

As Director of Product, Core Markets, you will own the strategy and execution that positions Fundraise Up as the category leader in key nonprofit verticals. You’ll lead and grow a team of Product Managers, collaborate tightly with Sales, GTM, and Customer Success, and engage directly with senior nonprofit executives on complex, enterprise-scale deals. This is a hands-on, results-driven role — you will set bold vision, raise the bar on execution, and drive measurable revenue growth and market dominance.

What “Core Markets” means here

Core Markets represent the priority verticals where Fundraise Up has established strong traction and significant growth potential — including large Tier 1 & Tier 2 nonprofits across Cause & Cure, Faith-based, and adjacent segments. Your mandate: position Fundraise Up as the partner of choice and default platform within these key markets.

Key Responsibilities

Market & Customer Leadership

• Develop deep expertise in Core Markets — understand segments, buying behaviors, procurement and RFP patterns, compliance requirements, and the key barriers to adoption.
• Drive continuous discovery — conduct executive interviews, site visits, and industry events, translating insights into clear “must-haves” versus differentiators for each vertical.
• Own strategic enterprise deals — present the product vision, address objections, and collaborate with the Go-to-Market team to co-create scalable, enterprise-grade rollout plans.

Portfolio Strategy & Outcomes

• Define and own the Core Markets strategy and multi-quarter roadmap across verticals; articulate crisp bets with quantified business cases.
• Balance scale vs. customization: protect product integrity while unlocking enterprise wins (no “zoo” of one-offs).
• Set and deliver against OKRs that tie directly to revenue and adoption (ARR growth, win-rate, NRR, adoption of key capabilities).

Team Leadership

• Hire, mentor, and inspire 2–5 PMs (vertical leads). Build a culture of ownership, curiosity, and high accountability.
• Establish operating rituals (discovery cadence, metrics reviews, launch playbooks) that scale learning and delivery.
• Grow leaders: coach PMs to manage their own cross-functional pods and represent the product credibly with enterprise customers.

GTM & Cross-Functional Partnership

• Operate as a true partner to Sales, Solutions, CS, and Marketing: equip teams with product narratives, competitive angles, and clear boundaries.
• Lead cross-functional execution with Engineering, Design, and Analytics to ship impactful, reliable capabilities on time.
• Communicate trade-offs with executive clarity; make decisions, document rationale, and keep stakeholders aligned.

Skills and Qualifications

• 10+ years in Product Management, with 3+ years leading PMs (managing managers or multiple PMs across areas).
• Enterprise B2B experience (SaaS/fintech/payments/e-commerce or adjacent), including pre-sales/RFPs and complex stakeholder management.
• Proven discovery & execution track record: from insight → business case → delivery → measurable impact.
• Metrics fluency: ARR, NRR, win-rate, conversion, adoption, time-to-value; strong analytical and decision-making skills.
• Communication: C1/C2 English—clear, confident, and persuasive with executives and cross-functional teams.
• Travel-ready: comfortable with regular customer visits and conferences (including the U.S.).

Bonus points

• Experience in nonprofit, giving, or payments (compliance, risk, donor experience).
• History of building vertical toolkits/solutions that scale across enterprise accounts.

What Great Looks Like in 12 Months

• Significantly improved win rate in our core markets.
• 80%+ of release expectations achieved.
• Clear narrative and playbooks for the field: why we win, where we don’t, what to say “no” to—and why.
• Team operating system in place: quarterly strategy reviews, robust discovery pipeline, and predictable delivery.

Director-Level Behaviors We Expect

• Accountable & reliable: owns outcomes, not just plans.
• Empathetic & relentlessly curious: keeps digging until root causes and workable solutions are found.
• Executive presence: confidently challenges and influences senior nonprofit leaders; commands the room with clarity and respect.
• Sales-friendly, product-centric: partners with GTM while protecting long-term product leverage.
• Resourceful & persistent: never stuck—always finds the next path forward with urgency.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

Location: Turkey, Remote

Language: Russian-speaking team; English proficiency required (C1)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

As a Product Analyst, you will be a critical partner to our business teams, working closely with Sales, Marketing, Customer Success (CSM), and Partnerships. Your core mission is to transform raw data into actionable insights that measure effectiveness, drive strategy, and inform the product roadmap. While our development team is Russian-speaking, our main audience and business stakeholders are in the U.S., making your fluency in English essential for success.

What You’ll Do

• Uncover critical insights by forming hypotheses and validating them with data.
• Identify global and local trends in user behavior to inform product decisions.
• Analyze and interpret customer metrics to measure impact and value.
• Design and evaluate A/B tests with prospective customers to optimize performance.
• Handle ad-hoc analytical requests from stakeholders across the organization.

Requirements

• 4+ years of experience as a Data Analyst or Product Analyst.
• A strong foundation in mathematical statistics and probability theory.
• Advanced proficiency in SQL.
• Expertise in Python and its data analysis libraries (NumPy, Pandas, Matplotlib, Scikit-learn).
• Hands-on experience with BI tools (Tableau, Power BI, Metabase).
• Excellent command of written and spoken English (C1 level or higher).
• A proactive, curious mindset with strong analytical and communication skills.

Our Tech Stack

• Languages & Libraries: Python
• Databases: ClickHouse, MongoDB, PostgreSQL
• BI & Visualization: Tableau, Grafana, Metabase
• Orchestration: Airflow
• Version Control: Git

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

• Location: Turkey, Remote (CET)
• Stock Options
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up — a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Our platform powers tens of millions of dollars in monthly donations for nonprofits including UNICEF and the Alzheimer’s Association, with a 4.9/5 rating across top review platforms.

About the Role

The Core Markets team is responsible for scaling Fundraise Up from $50M toward $200M+ ARR. We are looking for a senior Product Manager to own a strategic direction within Core Markets — one that requires thinking in years, not quarters.

This is an individual contributor (IC) role with no dedicated dev team of your own. You will work closely with GTM, and other Product Managers to identify the biggest opportunities, build conviction from evidence, and shape the long-term product strategy for your domain. The person who comes in will define what this area looks like — that’s both the challenge and the opportunity.

You are not here to execute a roadmap that already exists. You are here to figure out what the roadmap should be, make the case, and drive it forward.

What You’ll Do

• Define the long-term product strategy for your domain within Core Markets — from initial research and market analysis through to a coherent, evidence-backed direction.
• Turn heterogeneous customer and market signals into structured, rigorous cases that can drive organizational decisions — not “I talked to five customers”, but a properly constructed argument.
• Work closely with GTM to understand market dynamics, competitive landscape, and go-to-market opportunities in your domain.
• Identify and size the most impactful product bets; present strategy, hypotheses, and learnings to leadership and stakeholders.
• Collaborate with Product Owners who handle delivery; your job is to set direction and create conviction, not to manage sprints.
• Build business cases with a clear commercial lens: TAM, revenue opportunity, risk, prioritization.

Requirements

• Senior Product Manager or Head of Product level, with experience owning large, strategic product areas.
• Exceptional at structuring ambiguous problems — you can take messy information and produce a clear, defensible framework.
• Strong business and commercial thinking: you connect product decisions to revenue and market outcomes.
• Experience working at both a large company and a small/startup company.
• Comfortable as an IC: you’re excited to contribute individually at a high level rather than manage a team.
• Experience collaborating with GTM (Sales, Marketing, Partnerships) and influencing without authority.
• Fluent English (C1+) and Russian.

Bonus Points

• Background in management consulting followed by a move into product — this combination is highly valued.
• Experience working with or in international teams
• Prior experience as a “Principal PM” or equivalent senior IC role.
• Comfort operating in a fast-scaling environment with limited defined processes.

Why Join Us

• Enormous scope of impact: the business is growing fast and this role has a direct line to its trajectory.
• Work directly with the CPO and leadership on defining the future of the product.
• Flat structure, no politics, genuine ownership.
• Transparent culture and long-term equity upside.

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Co-working.
• Remote working.

Highlights

• Location: Turkey, Remote (CET)
• Stock Options
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up — a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. Our platform is trusted by leading nonprofits including UNICEF and the Alzheimer’s Association, with a 4.9/5 rating across top software review platforms.

About the Role

The Core Markets team is responsible for scaling Fundraise Up from $50M toward $200M+ ARR. We are looking for a Product Manager who will own the internationalization of our product — taking what works brilliantly in the US and successfully replicating it in the UK and Europe.

This is a high-ownership, delivery-intensive role. You will navigate regulatory, legal, payment, and localization requirements across markets, coordinate multiple product and GTM teams, and drive end-to-end launches. You are the person who gets things across the finish line.

What You’ll Do

• Identify and prioritize international markets based on volume potential and ease of entry — combining market research with business judgment.
• Define the full scope of product adaptations required: local compliance, payment methods, language/UX localization, regulatory requirements.
• Act as the central coordinator across legal, finance, product, and GTM — translating scope into delivery by aligning multiple teams around a shared timeline.
• Work closely with Product Owners who will execute delivery; your job is to orchestrate and unblock, not to disappear after scoping.
• Own the launch end-to-end — from market selection through go-live — and track outcomes post-launch.
• Communicate progress, risks, and learnings to leadership and cross-functional stakeholders.

Requirements

• Proven experience as a Product Manager with a track record of shipping in complex, multi-stakeholder environments.
• Strong delivery mindset: you get things done, meet commitments, and treat alignment gaps as your problem to solve.
• Experience working at both a large company (process, structure, scale) and a small/startup company (speed, ambiguity, hands-on work).
• Prior experience with product localization, internationalization, or multi-market expansion.
• Comfortable working without a dedicated development team — you lead through influence across shared resources.
• Experience collaborating with GTM teams (Sales, Marketing, Partnerships, CS).
• Fluent English (C1+) and Russian.

Bonus Points

• Background in payments, processing, or banking (deep familiarity with regulatory environments).
• Experience launching products in the UK or EU markets specifically.
• Comfort operating without defined processes — you build the system while delivering the result.

Why Join Us

• Large, direct impact on the company’s international growth trajectory.
• Flat structure: no politics, just great work with great people.
• Transparent culture — we share how we’re growing, where revenue comes from, and what’s next.
• Equity options and long-term focus.

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Co-working.
• Remote working.

Highlights

• Base Salary: $2,700 - $3,500 gross
• Location: Turkey Remote
• Stock options
• Languages: Fluent in Russian and English 

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. 

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We’re looking for a UX Researcher to join our Product Research Team and raise the quality, speed, and decision-making power of research across the product.

This role combines classic UX research and Product Discovery: new markets, segments, and product opportunities. You will work across both B2C and B2B contexts: donor-facing experiences (B2C) and nonprofit/org-facing workflows (B2B).

What You'll Do

• Take a research initiative from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyse → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Set up the mechanics: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, recording, and documentation — no hand-holding.
• Be the cross-team “glue”: proactively collect hypotheses and context from Sales, Customer Success, Support, Marketing, Analytics, and turn them into testable research questions.
• Stay close to product analytics: monitor dashboards and reports, work with analysts to spot anomalies/drop-offs, form hypotheses, and prioritize what to validate with research.
• Produce outputs people can use immediately: key findings, decisions, trade-offs, risks, and clear recommendations, with supporting evidence (quotes, clips, metrics).
• Keep an internal pulse: regularly review existing research, past studies, competitor insights, and synthesize what’s already known before running something new.
• Be the user best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Strong methodological toolkit and judgment: you can pick the right method for the question, given business goals, timelines, and uncertainty, and explain trade-offs clearly.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Can work with analytics: read dashboards, spot anomalies/drop-offs, form hypotheses, and validate them via research; PostHog/Tableau is a plus.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: structured methodology, and ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• You don’t need to be a marketer, but you should understand core terms and how they affect research and insights.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

THE ROLE

Everpure Uzbekistan is seeking a dynamic and driven Sales Hunter to join our Enterprise team in Uzbekistan. In this role, you’ll be at the forefront of developing new business, working with our channel resellers and key customer accounts. Collaborate with Sales, Pre-sales, Partner sales, and Field Marketing teams to drive success in the Enterprise private sector.

WHAT YOU'LL DO

As an Account Executive, you will:

• Promote Innovative Solutions: Advocate for our all-flash enterprise storage technology.
• Build Relationships: Foster strong connections with customers, ensuring high satisfaction.
• Lead and Strategise: Direct pursuit teams and develop account plans to secure new customers.
• Manage Sales Pipeline: Drive activities to meet and exceed sales quotas.
• Collaborate with Partners: Work with Channel, GSI, and Ecosystem Partners to position Everpure.
• Execute Account Strategies: Develop and implement strategies to close deals consistently.
• Deliver Results: Surpass quotas, maintain a strong pipeline, and drive referenceable business.
• Communicate Effectively: Present proposals highlighting Everpure’s benefits.

WHAT YOU BRING

To excel in this role, you should have:

• Sales Passion: A strong drive for sales and relationship building.
• Enterprise Experience: Experience with direct/indirect sales on Enterprise accounts.
• Partner Collaboration: Experience working with Channel, GSI, and Ecosystem Partners.
• Prospecting Skills: Advanced skills in engaging new customers required.
• Ambition and Drive: A goal-oriented attitude and desire to drive change.
• Proven Success: A track record of exceeding quotas and maintaining a robust pipeline.
• Adaptability: Ability to thrive in a fast-paced environment.
• Industry Knowledge: Understanding of cloud computing and Data Centre Architecture.
• Communication Skills: Excellent time management and communication abilities.
• Experience: 8+ years of field sales experience in Uzbekistan and wider region.
• Language Skills: Native/Bilingual in Uzbek and professional level English language skills.
• Location: You will already be located in Uzbekistan, or have lived in Uzbekistan previously and is happy to move back ready for the start of this role.

Join Everpure in EMEA and be part of a team that's redefining data storage. Apply now and unleash your potential!

#LI-REMOTE

Our mission at Duolingo is to develop the best education in the world and make it universally available. But we’ve got more left to do — and that's where you come in!

Duolingo is the most popular language-learning application in the world, with over 500 million users and over half a billion exercises completed daily. Beyond our core learning product, we have also entered into English proficiency testing with the Duolingo English Test, Math and now Music. 

We are passionate about educating our users, making fact-based decisions, and finding innovative solutions to complex problems. We offer meaningful work, limitless learning opportunities, and collaboration with world-class minds. Come brighten your life and over half a billion more!

About the role...

Make the world’s most popular language-learning app famous in Turkey.

We are seeking an experienced, creative marketer to help us build awareness and accelerate our growth across Turkey. As our resident expert on the market, you will use your skills including social media, influencer marketing, PR, advertising, and high-impact local partnerships to drive awareness, build a loved brand and bring new users to Duolingo. A key part of your role will be identifying and activating strategic partnerships that unlock scale and cultural relevance - ideally through creative value exchange rather than paid media.

Reporting to the Country Marketing Director Germany, you will partner closely with Global Marketing and Product teams in Pittsburgh, New York, and Country Marketing Managers around the world to find opportunities and come up with new, creative tactics and campaigns relevant to the Turkish consumer. 

We want a creative leader with deep consumer understanding and proven experience in devising campaigns that drive buzz, growth and earned media with expertise in Social, creative marketing and PR. As a member of a geographically distributed organization, the ideal candidate will not only be an outstanding, self-motivated creative talent, but also a proactive and team-oriented communicator.

🧠  You will...

• Leverage market insights to develop a marketing strategy to grow Duolingo’s awareness, brand love and expand the number of users in Turkey
• Hire and lead agencies or contractors required to deliver the marketing plan
• Implement the plan with a focus on social media, strategic partnerships (with brands, institutions, creators, platforms and communities), brand, acquisition campaigns and PR.
• Proactively identify, pitch and negotiate high-impact partnership opportunities that drive awareness and user growth - with a strong emphasis on earned, barter or value-exchange collaborations rather than paid sponsorships.
• Act as a local spokesperson sourcing and managing speaking opportunities in Turkey for yourself and relevant executives
• Analyze the results of the local marketing efforts and adjust the plan
• Partner with Marketing and Product teams to develop localized product messaging and positioning for feature and product launches

✅  You have...

• Experience in conceiving, developing, and leading all aspects of Marketing and PR communication ideas throughout their full cycle
• Culturally clued up and immersed in trends in particular with Social Media. You understand what Turkish consumers care about now and craft ideas that will capture attention. 
• Track record of achieving great results with ideas rather than large budgets
• Storyteller, with writing skills and the creativity to build compelling customer-centric narratives
• 5+ years of consumer marketing experience with a strong focus on social media and growth marketing
• Experience working as part of a remote team, building strong HQ relationships and influencing effectively for local market needs
• Proficient in Turkish with excellent English speaking and writing skills

⭐  Exceptional candidates will have...

• Passion for our mission to make high-quality language learning accessible to everyone
• Experience with mobile apps and subscription services
• Experience successfully scaling international brands in Turkey
• Proficient in a 3rd language 

Please note that this is a remote position based in Turkey. If you're passionate about marketing and excited about the opportunity to shape Duolingo's growth in Turkey, we'd love to hear from you!

Ready to shape how millions discover and engage with our games?

If you're driven by performance, passionate about data, and eager to make an impact in the world of mobile gaming, we’d love to meet you!

We're looking for a Performance Marketing Manager to join our team and scale our top titles across global markets. You'll play a key role in driving growth through strategic user acquisition, data-driven optimization, and creative testing.

What Will You Do?

• Plan, execute, and optimize performance marketing campaigns across channels like Meta, Google, video networks, and mobile DSPs
• Help managing influencer marketing efforts and agency relationships
• Track key KPIs and leverage data to drive the growth of our games
• Partner with the creative team to brainstorm, test, and optimize high-performing ad creatives
• Collaborate with growth analysts to evaluate campaign impact and surface actionable insights
• Explore new UA channels and tactics to diversify and improve the marketing mix
• Conduct competitor research using mobile intelligence tools to spot trends and opportunities
• Stay up to date with mobile industry trends and emerging marketing technologies
   

What Do You Need?

• Bachelor’s degree in Marketing, Business, Engineering, or a related field
• 3+ years of hands-on performance marketing experience (ideally in mobile apps or gaming)
• Strong analytical mindset; comfortable working with campaign data and turning insights into strategy
• Proficient in using BI tools (e.g. Tableau, Power BI) to extract insights from complex data sets.
• Hands-on experience with leading ASO platforms (e.g. AppTweak, Sensor Tower, Mobile Action) for optimizing metadata, identifying growth opportunities, and analyzing competitor strategies.
• Prior experience working with major social platforms (e.g. Google, Meta) and ad networks (e.g. AppLovin, Unity) is required.
• Experience with retargeting/re-marketing is a strong plus
• Excellent communication skills in English (both written and spoken)

Who Are We?

• A proud Zynga studio based in Istanbul
• Creators of the most popular card and board games in Turkey and the US
• A team fueled by collaboration, passion, and curiosity
• Always pushing the limits of creativity, performance, and fun

Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management.

More than 60% of all U.S. adults—over 150 million people—live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor’s office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact.

Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. As a Marketing Researcher, you will directly report to the Marketing Manager and work closely with the C-suite executives. We are looking for a candidate who is passionate about analyzing complex information and learning abstract concepts.

Please be informed that this is an individual contributor contractor position.

Responsibilities

• Dig out the information and become an expert in US health care.
• Build, develop the expertise and know-how and share inputs to drive commercial strategy.
• Conduct comprehensive market analytics to identify trends, competition, and industry insights. Use data analysis, market studies, and feedback from sales and customer interviews to forecast market opportunities, understand competition, and support product success.
• Analyze competition and create competitor intelligence overviews. Study environmental changes, including macroeconomic, legal, and technological factors, that may impact products and services. Disseminate insights internally towards other relevant departments.
• Summarize the findings in a structured manner to assist the C-suite for strategical decision making.
• Conduct in-depth desktop research on healthcare and senior care trends, evidence, and innovations, translating complex technical information into clear content that aligns with the brand voice and resonates with physicians and healthcare teams.
• Be responsible for preparing monthly strategic reviews, biannual healthcare trends presentations, and strategic content plans aligned with brand and business priorities.
• Develop high-quality, publication-ready content, including white papers, eBooks, guides, and research briefs, either in unbranded, scientific formats or branded, data-driven reports.

Qualifications / Desired Skills

• Master's or PhD degrees in public administration, medicine, public health, psychology or similar fields.
• Creative, driven and can navigate through ambiguity and a desire to work in a fast-paced, results-driven environment.
• Able to effectively leverage AI-assisted tools such as NotebookLM and related platforms to enhance research workflows, structure technical information, and produce high-quality written content efficiently.
• Self-starter and a Doer who can work well with individuals at all levels.
• A naturally curious person who is open to new approaches/ ideas and eager to learn and stretch his/her boundaries.
• Perfect English skills; both written and oral.
• Residing in Istanbul city center.

Benefits we offer

• Competitive salary
• Flexible vacation and PTO policies
• Fully remote work opportunities
• Training, mentorship, and coaching from leadership

Please bear in mind that:

• This is a permanent-term contractor job opportunity with Medsien Inc.
• Due to in-person collaboration requirements, candidates based in Istanbul are preferred.
• All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise.

Our Process

We’ll review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don’t get a call, please don’t be disappointed! We receive many applications for each role and must prioritize who we speak to.

Employment at Medsien is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics.

Thank you for taking the time to apply for a position at Medsien!

Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management. 

More than 60% of all U.S. adults—over 150 million people—live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor’s office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact. 

Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking an organized, motivated, and passionate Content Creator to join our team of talented and inspiring colleagues in a fast-paced environment and can turn creative ideas into engaging content. 

We’re seeking a Content Creator to identify, validate, and launch the next wave of features for our Medsien mobile app. This is a highly entrepreneurial, 0→1 role for someone who wants direct ownership of turning ideas and insight into real products in customers' phones and measurable performance. You will have the chance to experience and participate in the end-to-end new product lifecycle—from market and competitor analysis, product and brand strategy, advertising alignment, formulation, and material sourcing, through launch and early revenue validation.

As a Content Creator, you will play a crucial role in establishing strong connections between our product and users. With our talented Product and Engineering teams, you will lead the development of new features, improve existing features, and shape the product processes from scratch. Collaborating closely with support, sales, and marketing teams, you will ensure a seamless feedback loop, enabling continuous product improvements. You will have the opportunity to directly see the results of the features you have proposed, gaining invaluable insights into their specific use cases and challenges and integrating those in our product. This is an instrumental, cross-functional role that will be pivotal in our scaling efforts.

As a Content Creator, you will:

• Support the product roadmap from concept to launch,
• Transform ideas into compelling narratives across text, visual, and video formats.
• Collaborate closely with marketing and cross-functional teams to develop content aligned with marketing goals and content needs.
• Manage the end-to-end creative process, from concept development to production.
• Analyze content performance and refine content and messaging based on insights and feedback.
• Play a collaborative role in an agile scrum team,
• Assist with cross-team execution of new features and optimization of existing ones,
• Co-partner with Design, UX Research, and Operations to enhance customer experience,
• Help communicate product updates and strategy with internal stakeholders and executives,
• Research new interest areas of targeted users, propose new features and create relevant content,
• Contribute to defining, tracking, and communicating clear success metrics.

What you will enjoy working on:

• Collect, quantify, and prioritize product-related challenges for consideration by our product and engineering teams in future development.
• Seek information and contribute to the building and shaping of our product, solving conceptual problems along the way.
• Research new trends in our targeted user group and drive continuous product improvements by proposing new features.
• Dive deep into data and analyze user feedback to derive insights that drive continuous product improvements.
• Create content for our users to increase their loyalty.

Requirements:

• Experience in copywriting, content creation, or storytelling-driven roles.
• Strong understanding of audience engagement, pacing, and hooks.
• Detail-oriented, creative, and comfortable working in a fast-paced environment.
• Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of products and their various use cases.
• Strong multitasking skills with the ability to manage multiple priorities simultaneously.
• Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done.
• Commercial mindset.
• Experience with B2C products and working with end users.
• Comfort operating in a distributed, asynchronous environment, with a bias toward documentation, clarity, and momentum.
• Bachelor's degree.
• Excellent English skills, both written and verbal.
• Residence in Istanbul city center.

For this position, we offer:

• Competitive USD salary and stock options,
• Flexible vacation and PTO policies,
• Fully remote work opportunities,
• Training, mentorship, and coaching from leadership. 

Please bear in mind that:

• This is a permanent-term contractor job opportunity with Medsien Inc.
• Due to in-person collaboration requirements, candidates based in Istanbul are preferred.
• All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise.

Our Process 

We will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don’t get a call, please don’t be disappointed! We receive many applications for each role and must prioritize who we speak to. 

Employment at Medsien is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics. 

Thank you for taking the time to apply for a position at Medsien! 

Please visit the below links for GDPR details: 

https://www.medsien.com/legal/employee-candidate-information-notice

https://www.medsien.com/legal/employee-candidate-explicit-consent-statement

We are seeking a dedicated and experienced Digital Investment Manager for a fixed-term maternity cover position within our Investment team. 

Key Responsibilities:

• Lead and execute price negotiations to deliver competitive and sustainable pricing strategies,
• Manage consolidated pricing & value frameworks,
• Conduct pricing analysis & benchmarking for I/O and biddable buying,
• Support both global and local pitch processes with pricing insights, value frameworks,
• Manage compliance processes and documentation in accordance with internal and external policies,
• Develop media inflation analyses to support strategic planning and financial forecasting,
• Improve data organization and drive automation in reporting.

Required Skills & Experience

• 4–5+ years of experience in digital media buying, digital investment, or media auditing,
• Advanced understanding of digital media cost metrics, quality indicators, and performance KPIs,
• Strong analytical, numerical, and technical skills, with proven experience handling large datasets,
• Experience in process automation, reporting optimization, or data engineering‑adjacent tasks is a strong advantage,
• Excellent communication skills; confident working with global teams, auditors, local markets, and publisher partners,
• Highly detail‑oriented with strong accuracy in analytical work,
• Demonstrated problem‑solving abilities with a data‑driven mindset,
• Proactive, structured, and capable of improving workflows and data‑related processes.
  
  

  Life at WPP Media & Benefits

  Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

  We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

  WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 
  
  

  Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

  While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

  #LI-Promoted 

About EssenceMediacom: 

EssenceMediacom, part of WPP, is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. 

We are seeking a dedicated and experienced Influencer Marketing Lead/Director to join our team. 

Key Responsibilities: 

• Strategic Leadership: Define and lead the implementation of the vision, strategy, and goals for influencer marketing. 

• Team Leadership & Development: Lead, mentor, and manage the performance of the influencer marketing team, ensuring their continuous professional growth and development. 

• Innovation & Service Development: Continuously monitor industry trends and emerging platforms to keep campaigns innovative and relevant. 

• Cross-Departmental Integration: Work in harmony with other department leaders (Strategy, Data, Creative, Media, etc.) to deliver integrated and holistic solutions to client. 

• Monitor industry trends and emerging platforms to keep campaigns innovative and relevant. 

• Manage budgets, contracts, and influencer negotiations. 

• Analyze campaign performance and provide actionable insights 

Required Skills and Experience: 

• Bachelor's degree from a relevant field. 

• A minimum of 8 years of comprehensive experience in influencer marketing, either agency or brand-side. 

• Proven experience in team management and leadership. 

• A proven track record of developing and implementing successful and measurable influencer marketing strategies for major brands. 

• Strong commercial acumen, with experience in budget management 

• Excellent senior-level presentation, negotiation, and communication skills. 

• Analytical and strategic thinking ability with skills in solving complex problems. 

• Strong relationships with key players in the industry (influencers, agencies, platforms). 

• Fluency in English (both written and spoken). 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted 

EssenceMediacom: 

EssenceMediacom, part of WPP, is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. 

We are seeking a dedicated and experienced Senior Digital Analytics to join our team.

Key Responsibilities:

• Set up and optimize app campaigns to achieve growth and conversion goals
• Utilize GA4 (Google Analytics 4), GTM (Google Tag Manager), Firebase, Cloud and Appsflyer for accurate tracking and reporting
• Develop and implement strategies for app growth and user acquisition through Analytics tools.
• Conduct A/B testing and analyze campaign performance to drive continuous improvement
• Measure performance and behavior of mobile app and website users using GA4
• Oversee tracking&tagging implementations for website and mobile app
• Collaborate with development teams to optimize app and campaign performances for troubleshooting once needed
• Monitor industry trends and competitor activities to stay ahead in the app marketing space

Required Skills And Experience:

• A minimum 3-4 years of experience in digital marketing, specifically in-app campaign management
• Exceptional understanding and working knowledge in web analytics, app analytics, event tracking (i.e. Google Analytics, GA4, GTM, Firebase, Appsflyer)
• Expertise in setting up, managing, and optimizing app campaigns (Google Ads, META, TikTok etc.)
• Knowledge of app growth strategies and conversion rate optimization
• Strong analytical skills and ability to interpret data to make informed decisions
• Excellent English communication skills, both written and verbal
• Understanding of the media landscape and the ability to leverage media for app promotion

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted

About Media Management and Delivery Team:

Media Management and Delivery Team (MMD) is a community of more than 300 specialists comprised of Search, Social, Programmatic & Display, and Ad Tech Ops Practice Squads from across the WPP Media. MMD is designed to accelerate WPP Media clients’ businesses by leveraging the power and capabilities of WWP Media and its brands, through partnerships with the world’s leading digital platforms, advanced accreditations for digital practitioners or continued development and deployment of industry leading benchmarks.

Role Summary and Impact:

Skills and Experience

• Client budgets are to be managed with the highest integrity, ensuring accurate tracking, minimal wastage, and adherence to agreed limits.
• Oversee the planning, execution, and optimization of media campaigns across various channels (reserved media, social, search, programmatic, e-commerce, etc.), ensuring they meet client objectives and KPIs.
• Manage and mentor Senior Implementation Planning Executives, delegating tasks effectively and reviewing their work to maintain high-quality standards.
• Act as the primary point of contact for clients, leading presentations on campaign strategies, performance, and insights while addressing client needs and expectations.
• Work closely with the trading team to ensure campaigns align with agency trading deals and partnerships. Coordinate with activation and analytics teams to monitor campaign pacing, budget allocations, and performance across platforms.
• Analyze campaign data to identify trends, opportunities, and areas for improvement. Provide actionable insights and recommendations to both clients and internal teams.
• Ensure creative assets meet required specifications and taxonomy is correctly set up for accurate tracking and reporting. Address any revisions needed by collaborating with clients or creative agencies.
• Review and validate consolidated reports from activation teams to ensure accuracy and relevance. Interpret the data effectively to identify key insights and client needs, ensuring that presentations for clients and internal stakeholders are clear, actionable, and aligned with campaign objectives. Leverage automation and AI tools to streamline reporting processes and enhance efficiency.
• Stay updated on industry trends, platform updates, and best practices. Integrate new features and innovations into client strategies to drive better results.
• Collaborate closely with the Implementation Planning Director to align on strategy, share updates, and contribute to the overall success of the department.

Qualifications

• Strong leadership and team management abilities. 
• Advanced experience in media planning and buying across digital channels. 
• Excellent client-facing communication and presentation skills. 
• Proficiency in media planning tools, AdTech solutions, and data analysis platforms. 
• Strategic thinking with the ability to translate data into actionable insights. 
• Strong organizational skills and attention to detail. 
• Ability to work collaboratively across departments and manage multiple projects simultaneously. 

We are seeking a dedicated and experienced Senior Executive, Programmatic Buying to join our team.

• Oversight of the implementation, management, and daily optimization of campaign activity. To ensure that you excel in reaching your client objectives and KPIs
• Competently create media plans designed to achieve specified KPIs
• Support on the day-to-day QA process, minimizing errors and ensuring consistent and correct adherence to process
• Take ownership of some elements of the testing plans of your clients and suggest innovative ideas for testing, including planning, executing & evaluating tests with methodical accuracy

• Create/design programmatic strategy for client portfolio, ensuring strategy is clear and most appropriate to the client's objectives and KPIs
• Complete client reporting and analyze campaign results extracting insight to supply recommendations for future activity
• Drive revenue growth through spotting new optimization opportunities, services or products and delivering excellent results
• Working with partners and attending regular platform training to further develop programmatic skillset

• The right use of tools to drive accountability in programmatic buying, operational efficiencies, and actionable business insights, with the scoping of agreed client outputs
• Ensure financial accuracy, integrating the planning and buying process, and reconciliation of spends, including client terms and programmatic fees, via buying templates and processes
• Maintain standards and process throughout the end-to-end campaign lifecycle

• Passionate about programmatic activation and driving continued excellence
• Proactive approach to expanding knowledge and capabilities
• Confidence in core trading platforms, DV360, Adform and Amazon
• Analytically minded with an aptitude for handling large data sets to identify trends and actionable insights
• Excellent communication skills, both verbal and written, will be particularly important in building & developing client and supplier relationships

• Assisting on the development of detailed paid social media plans that align with client’s objectives and KPIs.
• End-to-end set up of paid social campaigns across relevant social platforms. The ideal candidate should be able to display a good base understanding of Paid Social strategy & best practices across a variety of channels, objectives, formats, audience types etc.
• Undertaking regular quality assurance (QA) checks to ensure campaigns are set up to defined best practice standards. Working with the local team and Global Hub team as necessary to ensure standards remain high.
• Monitoring campaign performance and pacing to ensure activity delivers as expected. Troubleshooting and optimising campaigns in order to improve performance as necessary.
• Working to produce detailed & accurate weekly/monthly campaign performance reports, often in Microsoft Excel.
• Writing performance commentary that delivers valuable insight and recommendations to clients. Able to identify trends and recommend actions on-platform to capitalise/mitigate these trends as necessary.
• Assisting with more detailed analysis including end-of-campaign reporting, quarterly/annual reviews, and on standalone projects.

• Able to effectively manage your time whilst working on multiple projects simultaneously. Able to communicate clearly and in a timely manner with internal and external stakeholders as required across email, chat, video and in-person.
• Attend regular internal meetings and training sessions in order to actively contribute to a collaborative and friendly paid social community.
• Help those more junior in the team with their tasks, providing guidance where needed.
• Responsible for accurate and timely fulfilment of mandatory agency finance processes. Working with line-manager and more junior team members to ensure processes are followed, allowing for prompt payment/invoicing and to minimise finance queries.

• 2-4 years of experience in Digital/Social Marketing or related industry
• Able to display a good foundation in setting up and optimising paid social campaigns across one of more of the key social platforms (Meta, Instagram, X, TikTok etc).
• To have certificates from these platforms, especially Meta Blueprint Planner and Buyer certifications, TikTok Media Buying, X Flight School Badges
• Any working experience in Digital Marketing or relevant internship programs
• Proficient with Microsoft Excel and PowerPoint
• Strong desire to learn and grow
• Effective communication skills and ability to adjust to a fast-changing environment
• Team player - able to receive and provide feedback professionally, thrive in a team environment and able to work collaboratively
• Passionate about digital media and technology and eager to keep learning 

• Strong analytical, creative thinking, problem solving and time management skills 
• Strive for excellence demonstrated by a commitment to continuous improvement, taking initiative and delivering results despite constraints Knowledge of digital marketing or hands-on execution experience across any Social platforms preferred 
• Proactively seek feedback on your work to take it to the next level 
• Detail oriented, meticulous, responsive to deadlines and able to multitask 
• Ongoing interest in digital marketing, industry trends, best practices and emerging technologies 

• Effectively run best practice compliant paid search campaigns; ensuring ongoing and timely optimisation is delivered and constantly looking for opportunities to improve performance.
• Take ownership of some of the elements of the testing plan, suggesting new ideas, planning, executing & evaluating tests with methodical accuracy.
• Ensure that wider client or team deliverables (such as performance commentary and weekly reporting) are prepared, working with other team members on delivery of this information, and ensuring quality of output is maintained.

• Conduct performance analysis, internal data maintenance, issue identification and solution development.
• Support on the day to day QA process across activation, minimizing error and risk, and ensuring consistent and accurate adherence to process.
• Identify gaps in achievement of goals, objectives and/or processes, and work with the line manager to improve performance and drive efficiencies.

• 2-4 years of experience in digital marketing and deep Paid Search knowledge and experience, with current dated certifications (Google Ads Apps Certification, AI Powered Shopping Ads Certification, Google Ads Creative Certification, AI Powered Performance Ads Certification, Google Ads Measurement Certification). 
• Understanding of bid management and core PPC technology platforms (Google Analytics, SA360 for example).
• Self-motivated and able to manage your and your direct report’s time effectively.
• Operationally proficient, with an affinity for numbers, an analytical thought process and keen to drive continued excellence.

• Responsibility for the output of your team, client facing and operational, TR-based and Global Hub, and acountability for adherence to controls and best practices across paid search.
• Strategic understanding of the client’s business and KPIs, keeping up to date with latest Industry news and proactively spotting trends, product releases, and other opportunities which could enhance our activity.
• Maintain a forward thinking and innovative approach in the development of all paid search activity.

• Develop strong relationships with your client and key suppliers, leading team communications with these stakeholders. Be able to communicate with clients on subjects outside your remit and provide them with useful insight.
• Advises internal and external stakeholders around practice area/industry trends, displaying a deep knowledge of own practice area/industry and how it impacts customer businesses.
• Demonstrates expert knowledge of and monitors the client’s industry and competitive environment in order to create effective solutions.

• Play an active role in recruitment and interviewing processes to build strong teams. This will involve leading interviews, making staffing decisions and acting as an ambassador for the team to potential candidates.
• Take responsibility for your TR and Global Hub team’s development and career progression within the agency. Leading by example to motivate and encourage those with less experience on the team.
• Ensuring the effective management of more junior team members, guaranteeing workloads are monitored and prioritised to meet deadlines.

• Helping to drive process automation through adoption of scripts, third party solutions and efficient ways of working.
• Lead on application and adherence to all areas of paid search activation finance process.
• Contributes to the development of strategic revenue and services opportunities.

• Minimum 6 years of digital marketing experince a and expert practice area knowledge and in-depth understanding of search campaign set-up, management, optimisation and reporting across media owner and technology vendor platforms.
• Current certifications: Use Ga4 with other tools and data sources, Dive Deeper into GA4 data and reports, Manage GA4 data and learn to read reports and Search Ads 360 Certification
• Excellent understanding of the strategic and tactical application of paid search and digital marketing in general.
• Proven Project Management, Leadership, Stakholder and People Management Experience.

Team Leadership & Development

• Lead, mentor, and inspire Implementation Planning Managers and Senior Executives, fostering their professional growth and development. 
• Provide guidance to managers on delegating tasks, reviewing work, and maintaining high-quality standards across all deliverables. 
• Create a collaborative and high-performing team culture by encouraging knowledge sharing, training, and skill-building initiatives. 
• Act as the escalation point for complex challenges, providing strategic direction and solutions. 

Campaign Oversight & Strategic Direction

• Oversee the end-to-end execution of media campaigns across all channels (reserved media, social, search, programmatic, e-commerce, etc.), ensuring alignment with client objectives and KPIs. 
• Collaborate with Implementation Planning Managers to review campaign strategies, monitor pacing, and ensure budgets are managed with integrity, minimizing wastage and adhering to agreed limits. 

Media Management and Delivery Deal & KPI Management

• Monitor and track Media Management and Delivery trading deals and KPIs, ensuring campaigns align with global agreements and deliver maximum value for clients. 
• Serve as the primary contact between the team and Media Management and Delivery activation leadership, providing updates, insights, and recommendations on deal performance and opportunities for improvement. 

Client Relationship Management

• Act as the senior point of contact for high-level client discussions, addressing escalations, presenting campaign strategies, and delivering actionable insights. 
• Partner with clients to understand their evolving needs and translate them into innovative media solutions. 
• Represent the agency in client meetings, pitches, and presentations, showcasing thought leadership and expertise. 

Tool Adoption & Process Automation

• Drive the adoption of agency tools and technologies, ensuring teams are equipped to maximize their efficiency and effectiveness. 
• Integrate automation solutions and AI-driven tools into operational workflows to improve campaign quality, reduce manual workloads, and save time. 
• Identify opportunities to streamline processes and implement best practices that enhance both internal operations and client outcomes. 

Data Analysis & Innovation

• Review and validate consolidated reports from activation teams, ensuring accuracy and relevance. 
• Interpret data to identify trends, opportunities, and areas for improvement, and provide actionable recommendations to clients and internal stakeholders. 
• Stay updated on industry trends, platform updates, and emerging technologies, integrating these into client strategies to drive better results. 

Operational Excellence

• Establish and refine processes to improve campaign efficiency, scalability, and overall performance. 
• Collaborate with the Head of Media Management and Delivery leadership to align on long-term goals, share updates, and contribute to the overall success of the agency. 
• Drive innovation within the team by introducing new tools, techniques, and methodologies that enhance campaign outcomes. 

Qualification

• Proven leadership experience in managing and developing high-performing teams. 
• Advanced expertise in media planning and buying across digital channels, including social, search, programmatic, and e-commerce. 
• Strong understanding of trading deals, KPI management, and global partnership frameworks (e.g., Media Management and Delivery). 
• Exceptional client-facing communication and presentation abilities. 
• Deep knowledge of media planning tools, adtech solutions, and data analysis platforms. 
• Experience with automation tools and AI technologies to optimize workflows and improve efficiency. 
• Strategic mindset with a focus on innovation and continuous improvement. 
• Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. 
• Collaborative approach to working across departments and building strong relationships. 

Why we're hiring:

At WPP, technology is at the heart of everything we do, and it is the Technology Operations teams mission, as part of Enterprise Technology, to enable our stakeholders to collaborate, create and thrive. Enterprise Technology is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data.

As we continue on this transformation journey….  This role will carry out the effective and efficient everyday technology operations for WPP ET.  A trusted pair of hands to deal with level 1 and 2 issues as they present to the IT Service Desk and a trusted resource for Infrastructure and Management personnel to assist with project work when needed. The role will report into the Enterprise Technology Operations Lead and work closely with other teams within Enterprise Technology.

What you'll be doing:

• Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET
• This is a 100% onsite role
• Provide on-site support to the WPP agencies 
• Provide onsite support for additional locations which may require travel (where applicable)

• Provide remote support, as needed, to WPP agencies across the wider region
• Ensure IT deskside operations and all standard technology services, including meeting room AV, are delivered and supported as needed

• Develop excellent relationships with the business user base
  • Lead a customer-centred culture, championing activities to empower end users to get maximum utilization out of their technology tools
  • Educate the business on how to use the Enterprise Technology service and maximise benefits
  • Log all IT engagements into a ticketing system to ensure IT demand and performance data can be reported upon
• Onboarding and offboarding of new and departing employees, including user account administration and asset management
• Level 1 and 2 incident and problem management, including diagnosis, liaison with appropriate internal and external resources to drive resolution, and ticket management throughout the resolution process
• Ensure security procedures are followed, and 3^rd parties are monitored during service engagements
• Escalation of issues to Infrastructure and/or Management teams as required
• Manage and support simple user and office relocations
• Understanding of unique line-of-business technologies
• Compiling, documenting, and maintaining Service Desk knowledge base and standard procedures
• Deployment of hardware and software to end users
• Management and installation/removal of break/fix or warranty replacement of IT related equipment
• IT asset procurement, inventory and Life cycle management

• Work with all the IT functions within the Enterprise Technology operating model to ensure the needs of the business are fulfilled

• Support WPP Global in promoting global standards and ensuring local implementation
• Support other IT teams with IT changes and ensure support priorities are localised and executed to plan

• Escalation management and work with third-party suppliers to ensure operational services meet business requirements
• Perform basic device troubleshooting including resetting devices, cable management, providing console access for 3^rdlevel teams/partners as part of Incident break fix or scheduled changes
• Perform/be accountable for infra testing pre/post deployment of changes through either Incidents or Projects; liaise with local application owners for additional testing
• Facilitate and support refresh of local infrastructure (network and server)
• Support the review of local licencing demand for software assets
• Availability where necessary for out-of-hours support other duties as required

What you'll need:

• 3 – 5 years in an IT help desk / desk side support role
• Strong cross-platform experience in Windows and Mac, along with working knowledge of AV technology
• Excellent problem-solving skills
• Can-do attitude
• Someone that can empathize and communicate effectively with end users
• Builds excellent relationships, based on trust and mutual respect
• Excellent written and verbal communication skills
• Able to manage time effectively and set priorities appropriately

Able to maintain professional demeanor under stress while remaining friendly and approachable to ensure a positive user experience

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

WPP Media Hakkında

WPP Media, WPP'nin küresel medya kolektifidir. Medyanın her yerde ve her şeyin içinde olduğu bir dünyada, büyüme için sınırsız fırsatlar yaratmak amacıyla en iyi platformu, insanları ve iş ortaklarını bir araya getiriyoruz. Daha fazla bilgi için wppmedia.com adresini ziyaret edin.

WPP Media olarak, kültürümüzün ve çalışanlarımızın gücüne inanıyoruz. Bizi hem müşterilerimiz hem de birbirimiz için olağanüstü deneyimler sunmaya yükselten şey budur. Bu rolde, WPP ve WPP Media'nın ortak temel değerlerini benimsemek kritik olacaktır:

· Dönüştürücü Yaratıcılığa İlham Vermek için Kolektif Liderlik Ederek Olağanüstü Olun.

· Güven Geliştirerek İnsan ve Müşteri Deneyimlerini Dengeleyerek Açık Bir Ortam Yaratın.

· Kurumu Harekete Geçirmek için Büyümeyi ve Gelişimi Savunarak İyimserlikle Liderlik Edin.

Pozisyon Hakkında: 

Investment departmanı, WPP Medya’nın, medya satın alma gücünü yöneten, pazarın değerli envanterlerini en verimli koşullarla şirkete kazandıran ve tüm ticari süreçleri global standartlarla uyumlu şekilde yöneten bir yapıdır.

Bu pozisyon, tüm medya tedarik zincirini kapsayan bir Direktörlük rolüdür. Rol, operasyonun önemli bir bölümünde OOH ile entegre yatırım süreçlerine liderlik etmekle birlikte, tüm medya kanallarındaki ticari performansın yönetilmesinden sorumludur.

Pozisyon Detayları:

Investment Direktörü; medya satın alma stratejilerinin hayata geçirilmesi, ticari anlaşmaların yönetilmesi, fiyatlandırma modellerinin oluşturulması, performans verimliliğinin artırılması ve üst yönetime stratejik içgörü sunulması konularında liderlik üstlenir.

Bu rol; pazar trendlerini proaktif takip eden, veriyi merkeze alan ve şirketin satın alma gücünü maksimize etmeyi hedefleyen yüksek ticari bir bakış açısı gerektirir.

Ana Sorumluluklar :

1. Medya Yatırım Stratejilerinin Uygulanması

· Investment liderleri tarafından belirlenen yıllık yatırım stratejilerini (OOH ağırlıklı olmakla birlikte) tüm medya kanallarında uygulamak.

· Stratejilerin performansını analiz etmek, optimizasyon önerileri geliştirmek.

2. Ticari Anlaşma ve Partnerlik Yönetimi

· Partnerships ekibi ile entegre çalışarak tüm medya mecralarıyla yapılan yıllık ticari anlaşmaların (pricing, indirim, ek haklar, değer katkıları) operasyonel olarak eksiksiz takip edilmesini sağlamak.

· Partner ilişkilerini güçlendirerek, ticari değer yaratacak fırsatların ortaya çıkarılmasına katkıda bulunmak.

3. Fiyatlandırma, Müzakere ve Satın Alma Verimliliği

· Pazar benchmark’ları, veri analizleri ve içgörüler doğrultusunda rekabetçi fiyatlandırma modelleri oluşturmak.

· Şirketin satın alma gücünü kullanarak güçlü müzakere süreçleri yürütmek.

4. Pazar Analizi ve Fırsat Geliştirme

· Pazar dinamiklerini, rakip uygulamalarını, DOOH / programmatic OOH ve diğer medya teknolojilerini yakından takip etmek.

· Yeni yatırım fırsatları, optimizasyon alanları ve ticari büyüme potansiyelleri oluşturmak.

5. Performans ve Benchmark Yönetimi (Öncelikli Sorumluluk)

· Medya yatırım performansını sürekli ölçmek, pazar benchmark’larıyla karşılaştırıp verimlilik alanlarını belirlemek.

· Fiyat-performans analizleri yaparak tüm medya kanallarında satın alma verimliliğini artıracak stratejiler geliştirmek.

· Veriye dayalı karar alma mekanizmalarını güçlendirmek ve süreçleri standardize etmek.

6. Sözleşme Yönetimi ve Uyum (Compliance) (Öncelikli Sorumluluk)

· Tüm ticari anlaşmaların WPP'nin global standartları, sözleşme süreçleri ve yerel mevzuat ile tamamen uyumlu hazırlanmasını sağlamak.

· Denetime hazır, şeffaf, dokümante edilmiş süreçlerin yönetiminden sorumlu olmak.

· Riskleri proaktif olarak tespit etmek ve gerekli regülasyon süreçlerini yönetmek.

7. Üst Yönetim Raporlaması ve Stratejik İçgörü (Öncelikli Sorumluluk)

· Yatırım performansı, satın alma verimliliği, pazar dinamikleri ve partnerlik anlaşmalarının durumu hakkında üst yönetime düzenli raporlama yapmak.

· Yönetim kararlarını destekleyen nitelikli analizler ve stratejik içgörüler sunmak.

Gerekli Deneyim & Yetkinlikler:

· Medya ajansı veya yayıncı tarafında 7–10 yıl medya yatırım, satın alma veya ticari yönetim deneyimi,

· Stratejik medya planlama ve optimizasyon alanında uzmanlık; farklı medya envanterlerinde ticari yönetim deneyimi,

· Yıllık ticari anlaşma, fiyatlandırma, müzakere ve benchmark analizlerinde güçlü geçmiş,

· DOOH, programmatic OOH ve yeni medya teknolojileri hakkında bilgi sahibi olmak,

· Yüksek ticari farkındalık, P&L mantığına hakimiyet ve güçlü analitik bakış açısı,

· Sonuç odaklılık, sahiplenme, proaktif yaklaşım ve çözüm üretme yeteneği,

· Stratejik düşünme ve veriye dayalı karar alma vizyonu,

· Güçlü iletişim, ikna ve ilişki yönetimi becerileri,

· Çok iyi derecede Türkçe ve İngilizce bilgisi (yazılı & sözlü),

· MS Office (özellikle Excel & PowerPoint) uygulamalarında ileri seviye uzmanlık,

· Güncel yapay zeka uygulamalarına yatkınlık.

WPP Media'da Yaşam ve Yan Haklar

Medyanın bir sonraki dönemini şekillendirme tutkumuz, çalışanlarımızın en iyi işlerini yapmalarına yardımcı olmak için onlara yatırım yapmayı da içeriyor ve sorumlu medya yatırımına ne kadar bağlıysak, çalışan gelişimine de o kadar bağlıyız. WPP Media çalışanları, tutkularının peşinden gitmek, ağlarını genişletmek ve pazarlama ve reklamcılığın en ileri noktasında öğrenmek için küresel WPP Media ve WPP ağlarından yararlanabilirler. Çeşitli çalışan kaynak gruplarımız bulunmaktadır ve ekip başarılarını sergileyen, düşünce liderliğini paylaşan, tatilleri ve dönüm noktası niteliğindeki olayları kutlayan sık sık ofis içi etkinlikler düzenlemekteyiz. Yan haklarımız arasında rekabetçi tıbbi, grup emeklilik planları, görme ve diş sigortası, önemli ölçüde ücretli izin, tercihli iş ortağı indirimleri ve çalışan zihinsel sağlık farkındalık günleri bulunmaktadır.

WPP Media, eşit fırsatlar sunan bir işverendir ve tüm pozisyonlar için başvuruları ayrımcılık yapmaksızın veya özelliklere bakmaksızın değerlendirir. Herkesin ait hissettiği ve kariyerlerinde ilerlemek için aynı fırsatlara sahip olduğu bir saygı kültürü oluşturmaya kararlıyız.

Yaratıcılığı, iş birliğini ve bağlantıyı teşvik ederek en iyi işin bir arada olduğumuzda ortaya çıktığına inanıyoruz. Bu nedenle, ekiplerin haftanın yaklaşık dört günü ofiste olduğu hibrit bir yaklaşım benimsedik. Konaklama veya esneklik gereksinimleriniz varsa, lütfen mülakat süreci sırasında işe alım ekibiyle görüşün.

Sağladığınız bilgileri nasıl işlediğimiz hakkında daha fazla bilgi için lütfen Gizlilik Bildirimimizi (https://www.wppmedia.com/pages/privacy-policy) okuyun.

Gelen tüm başvuruları takdir etmekle birlikte, yalnızca mülakata seçilen adaylarla iletişime geçilecektir.

#LI-Promoted 

ABOUT WPP & OPENDOOR

At WPP, we’re constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology.

Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP’s impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client’s specific needs and challenges, providing easy access to the right capabilities. And that’s why we’ve built OpenDoor for Amazon.

OpenDoor is a unique integration of the best of WPP and Amazon – building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact – for them to innovate, learn, thrive, and occasionally fail too.

The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production.

OpenDoor’s values are built from Amazon’s own 16 Leadership Principles, and WPP’s core values of Open, Optimistic and Extraordinary. Together, when WPP’s Creative Transformation meets Amazon’s next-level customer centricity, our people come together to challenge and impact what’s done today and build a better future.

By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP’s top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth’s most ambitious opportunities in marketing, tech, media, business, and creativity.

ABOUT THE ROLE

We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Offline Buying & Activation Manager. This is a Full-time based in Istanbul. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI.

RESPONSIBILITIES

• Executing all offline media planning processes for the Amazon
• Regularly monitoring and revising plans to achieve targeted goals
• Providing support to the relevant manager in all operational
• Conducting reporting processes meticulously
• Sharing acquired industry knowledge within the group by closely monitoring the competition
• Adequately utilizing all industry-specific tools, systems, and processes within the agency
• Works confidently with planning teams, clients & media partners.
• Supports all offline investment work by compiling client research, competitive data, and relevant frameworks.
• Demonstrate an understanding of the various media tactics and their typical business outcomes.
• Learns the metrics to assess the performance of products against client needs/expectations.
• Develops measures/KPI's to ensure the products continue to perform against client/agencies needs/expectations.

QUALIFICATIONS

• Bachelor's or master's degree in marketing, Communication, Advertising, or Media
• Minimum 4-5 years of experience in media planning
• Proficient in Medplan, Adex, Instar
• Advanced data management and reporting skills
• Proficient in MS Office programs
• Fluent level in English.
• Strong analytical skills and a data-driven mindset
• Passion for innovation and a desire to challenge industry norms
• Ability to thrive in a fast-paced, dynamic environment

BENEFITS OF OPENDOOR

• Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies.
• Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon.
• Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open.
• Data-Driven Environment: Develop your analytical skills and contribute to data-driven decision making.
• Global Impact: Be part of a team that is shaping the future of marketing on a global scale

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Rol: Motion Designer
Konum: İstanbul, Türkiye
Çalışma Şekli: Hibrit
 
5 yıl ajans deneyimli,
Tercihan üniversitelerin ilgili lisans bölümlerinden mezun,
Sosyal medya ve dijital projeler için hareketli içerikler üretecek,
Trendleri yakından takip eden ve işlerinde uygulayan,
Kreatif süreçlere dahil olmayı seven,
Yaptığı her işi yükseltmek için çaba gösteren,
Takım çalışmasına uyumlu,
Enerjisi, motivasyonu yüksek Motion Designer arıyoruz.

Req ID: 16578

#LI-midsenior #LI-EG2

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.