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About the CMS Registry Solution

The CMS Registry Solution powers end-to-end collateral and lien management for banks, automotive finance companies, credit unions and other lenders. The platform automates the full lien lifecycle—registration, amendment, search, monitoring and discharge—to protecting lenders, reduce risk and ensure compliance, and provides value-added features such as lien validation, asset monitoring and fraud detection.

We’re actively modernizing the platform that is mission-critical used by major financial institutions with a focus on scalability, automation, and developer experience. Current work includes containerizing services, upgrading .NET runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code—alongside pragmatic AI-assisted development and intelligent QA.

You’ll join a small, critical, high-impact support team (engineers, product owner, engineering manager) focused on keeping customer-facing systems reliable and resolving real production issues. You’ll own the operational health of key parts of the platform, contribute to incident response and reliability improvements, and help raise the quality bar through strong troubleshooting, documentation, and engineering judgment.

The Software Engineer — Support is an individual contributor responsible for maintaining the reliability, stability, and operational health of CMS services. This role focuses on hands-on execution within a single team or service area, supporting production systems and contributing to continuous operational improvement.

The role works across the full stack — Angular frontends, .NET (Core / 6+ / .NET 8) services, and SQL Server — and delivers KTLO / BAU outcomes including incident response, production troubleshooting, runbook maintenance, release and patch support, and reliability improvements under guidance.

The engineer collaborates closely with Product, Development, Platform, and Database teams to help ensure service availability, meet SLAs, and support safe change delivery.

What You’ll Do: 

Incident Management & Operations

• Support the reliability and operational health of current EC2-hosted services while assisting with incident response, monitoring, and KTLO operations during the migration to containerized deployments
• Participate in production incident response by triaging issues and contributing to resolution in line with defined SLAs
• Participate in an on-call rotation, following established escalation paths and providing after-hours support as required
• Communicate incident status and updates clearly to technical stakeholders

Monitoring, Troubleshooting & Reliability

• Monitor application and infrastructure health using tools such as New Relic, SolarWinds DPA, CloudWatch, or Datadog
• Proactively tune alerts and act on early warning signals to prevent customer impact
• Diagnose complex production issues using logs, traces, metrics, and user reports
• Apply mitigations and deliver permanent fixes in collaboration with development teams

KTLO / BAU Ownership

• Maintain and update runbooks, playbooks, FAQs, and troubleshooting documentation
• Perform KTLO activities such as scheduled maintenance, patching, backups and restores, database indexing, archiving jobs, and capacity checks
• Support releases, hotfixes, and patches, including deployment validation and production smoke testing

Continuous Improvement

• Contribute to root cause analysis (RCA) for production incidents
• Identify recurring issues and suggest operational or automation improvements
• Assist with performance investigations, including SQL query analysis, under guidance
• Adopt automation and AI-assisted tooling to reduce operational toil and improve triage efficiency

What We’re Looking For:

Must Have

• Hands-on experience with .NET and C#, including modern .NET runtimes, for production support and fixes
• Familiarity with AWS services such as EC2, S3, CloudWatch, and IAM
• Exposure to CI/CD pipelines (GitHub Actions preferred), including release support and troubleshooting
• A DevOps mindset with interest in build, deploy, operate, and improve workflows
• Working knowledge of Angular, TypeScript, and RESTful APIs, with the ability to debug issues across the stack
• Experience supporting SQL Server–based applications, including basic performance analysis and operational tasks (AWS RDS experience a plus)
• Comfort working in production environments and responding to incidents
• Interest in using AI-assisted development and intelligent QA tools to improve productivity
• Strong collaboration, communication, and ownership mindset

Nice-To-Have

• Experience with Docker and containerized applications
• Exposure to Infrastructure as Code (Terraform or CloudFormation)
• Familiarity with modern test automation tools (e.g., Playwright, Cypress)
• Prior experience in L2/L3 production support or on-call rotations

Impact You’ll Deliver:

By joining the Support team, you’ll help keep the CMS platform stable and trusted by contributing to faster incident resolution, safer releases, improved operational documentation, and the organization’s transition toward more cloud-native and automated operations.

What’s In It For You?

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. 

 Benefits from Day 1 

• Gym discounts
• Employee and Family Assistance program
• Virtual wellness events
• Conferences & training budget
• Regular internal training programs 

Financial planning 

• Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection. 

 Competitive salary 

• Annual bonus structure
• 3% CPP matching 

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The base salary range for this position is CAD $100,000 – CAD $150,000.

This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.
Vacancy Status: This job posting is for an existing vacancy.

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About the CMS Registry Solution

The CMS Registry Solution powers end-to-end collateral and lien management for banks, automotive finance companies, credit unions and other lenders. The platform automates the full lien lifecycle—registration, amendment, search, monitoring and discharge—to protecting lenders, reduce risk and ensure compliance, and provides value-added features such as lien validation, asset monitoring and fraud detection.

We’re actively modernizing the platform that is mission-critical used by major financial institutions with a focus on scalability, automation, and developer experience. Current work includes containerizing services, upgrading .NET runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code—alongside pragmatic AI-assisted development and intelligent QA.

You’ll join a small, critical and high-impact team (engineers, product owner, engineering manager) focused on solving real customer problems with durable systems. You’ll be expected to own a major slice of the platform, lead technical execution for key initiatives, and raise the quality bar through strong engineering judgment.

What You’ll Do: 

Build & Evolve Critical Systems 

• Design and implement scalable, resilient backend and frontend services using .NET (Core / 6+ / 8), Angular, and RESTful APIs
• Lead registry modernization initiatives, including containerization of legacy .NET workloads, runtime upgrades, and improvements to deployment and operational reliability
• Contribute to data-layer improvements, focusing on performance, scalability, and operational reliability

Own Architecture & Technical Decisions 

• Drive technical design discussions and make pragmatic architectural decisions within the team
• Integrate observability, security, and performance best practices into system design
• Balance technical excellence with delivery needs when evolving existing systems

Build With an Ownership Mindset 

• Own solutions end-to-end, from design through deployment and production operation
• Establish and improve CI/CD pipelines using GitHub Actions and contribute to standardized engineering practices
• Take accountability for reliability, operational outcomes, and continuous improvement of owned systems

Collaborate & Lead 

• Collaborate closely with Product, Platform, and other engineering teams to deliver production-ready capabilities
• Mentor and support other engineers through code reviews, design discussions, and day-to-day technical leadership
• Act as a role model for strong ownership, technical quality, and constructive collaboration

What We’re Looking For:

Must Have

• Strong hands-on experience building production systems with .NET and C# (modern .NET preferred)
• Experience working with AWS services such as EC2, S3, CloudWatch, and IAM
• Proficiency in Angular, TypeScript, and RESTful API design
• Solid understanding of SQL Server and relational data modeling (managed database experience a plus)
• Comfort operating in production environments and learning from real-world feedback
• Demonstrated experience leveraging AI-assisted development and testing tools to improve productivity, code quality, and operational efficiency
• Clear communication skills and a collaborative, ownership-driven approach
• A builder’s mindset: If you can think it, you can build it. If you build it, you own it.

Nice-To-Have

• Experience with Docker, Terraform / CloudFormation, or Kubernetes-based platforms
• Background in system modernization, refactoring, or legacy platform evolution
• Experience with database performance optimization
• Exposure to AI-driven QA (e.g., Playwright, Cypress with AI integrations)

What’s In It For You?

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. 

 Benefits from Day 1 

• Gym discounts
• Employee and Family Assistance program
• Virtual wellness events
• Conferences & training budget
• Regular internal training programs 

Financial planning 

• Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection. 

 Competitive salary 

• Annual bonus structure
• 3% CPP matching 

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The base salary range for this position is CAD $140,000 – CAD $190,000.

This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.
Vacancy Status: This job posting is for an existing vacancy.

Are you looking to thrive in a stimulating work environment? 

Join Levio, a leader in digital transformation, and take your career to the next level. You will work alongside high-caliber professionals on ambitious, large-scale technology projects, directly embedded in our clients’ environments. At Levio, we value expertise, curiosity, and continuous improvement and we give you the space to grow. 

About the Role 

We are looking for several Senior Software Development Engineer in Test (SDET) consultants to support the delivery of upcoming large‑scale projects.

Why Join Levio? 

• Work on complex, high impact digital transformation projects
• Collaborate with experienced, multidisciplinary teams
• Continuously develop your technical and professional expertise
• Enjoy flexibility, autonomy, and a strong people first culture
• Be part of an organization that values diversity, inclusion, and innovation

Role and Responsibilities 

• Own the Integration Framework: Take full responsibility for the design, implementation, and maintenance of the integration testing framework. Ensure it serves as the primary tool for validating new features and system-level interactions.
• Bridge Development and Testing: Act as the primary liaison between the development team and manual testers. Translate manual test cases into automated scripts and provide technical guidance on testing strategy and best practices.
• Provide Architectural Guidance: Collaborate closely with the development team to ensure new features are designed with strong testability as a core requirement. Evaluate and gate features based on the architecture’s ability to support comprehensive integration testing.
• Maintain Feature Awareness: Develop and sustain deep knowledge of upcoming features and ongoing development initiatives, enabling proactive design and preparation of the required testing infrastructure.
• Lead Test Implementation and Management: Manage the integration test backlog and actively contribute hands-on by writing, executing, and debugging test cases. Oversee the rollout and adoption of the testing framework across the team, including manual testers.

Qualifications and Experience 

Required qualifications 

• Demonstrate expert-level proficiency in automated testing of React applications, including component, integration, and end‑to‑end testing.
• Apply advanced TypeScript expertise and modern testing methodologies such as Jest, Cypress, Playwright, and TDD.
• Exhibit strong capability in testing applications deployed within AWS cloud environments.
• Ensure rigorous validation of GraphQL APIs and schema contracts.
• Deliver high‑quality testing for microservices built with ExpressJS, AWS Lambda, and DynamoDB.
• Leverage hands-on experience with state management libraries such as Redux and Zustand.
• Bring proven experience collaborating within distributed, cross‑functional Agile teams and using JIRA.
• Implement robust quality gates within CI/CD pipelines (Bamboo, Jenkins, Bitbucket, GitHub, etc.).
• Utilize monitoring and observability tools (Datadog, Splunk) to detect, troubleshoot, and resolve issues.
• Show strong verbal and written communication skills in client-facing environments.

Compensation (Ontario)

The salary range provided reflects a good faith estimate based on factors such as experience, technical expertise, location, and relevant certifications. Final compensation will be determined according to the specific circumstances of each candidate. 

Estimated salary range: $90,000 to $125,000 per year. 

This posting is a current hiring need. 

Benefits and Work Environment 

Levio offers a comprehensive and flexible benefits package designed to support your professional growth and personal wellbeing, including: 

• 4 weeks of cumulative vacation starting from day one
• Flexible working hours
• Professional Development Allowance (PDA) for training, computer equipment, and physical activities
• Training tailored to your areas of expertise
• Registered Retirement Savings Plan (RRSP) with employer contribution up to 3% of gross salary
• Modular group insurance plan
• Public transportation or parking reimbursement when required
• Referral bonuses
• 11 statutory holidays
• Personal days
• An active social life (5to7 events, social club, healthy snacks, coffee, and more)

Position Details 

• Employment type:Full time, permanent 

Notice on the Use of Artificial Intelligence in Recruitment 

We use AI enabled tools to help sort and review applications based on job related criteria. Final decisions regarding candidate progression are always made by a human recruiter. 

Employment Equity 

Levio subscribes to the principle of employment equity and applies an equal access employment program for women, Indigenous peoples, visible minorities, ethnic minorities, and persons with disabilities. 

We value diversity and inclusion and are committed to creating a healthy, accessible, and rewarding work environment that highlights the unique contributions of our employees. Accommodations are available upon request for candidates participating in all aspects of the selection process. 

ROLE OVERVIEW:

As a Full-Stack Developer, you will architect and build custom web applications across multiple client engagements, owning both the backend API layer and the frontend. A defining aspect of this role is working with AI as a logic layer within applications: integrating LLM APIs for validation, decision-making, classification, and content generation. You make strong technical decisions around authentication, security, state management, and performance, and you bring cloud engineering awareness for edge computing, CDN delivery, and serverless environments. This is not a traditional manual coding role. You orchestrate AI development tools, primarily Claude Code, through strategic prompting and rigorous review, taking full ownership of what ships.

RESPONSIBILITIES

Your key responsibilities will include:

• Architect and build custom web applications using Node.js (Nest.js, Express, Hono), Python (FastAPI, Flask), and Next.js/React.
• Design and build RESTful and/or GraphQL APIs that serve multiple frontends and integrate with third-party services.
• Integrate AI and LLM APIs as a core logic layer, building intelligent features such as validation, classification, content generation, and decision support.
• Implement authentication, authorisation (JWT, OAuth, RBAC), and security across applications.
• Design and manage database layers (PostgreSQL, MongoDB, cloud-managed equivalents), including schema design, migrations, and query optimisation.
• Architect with cloud-native patterns: edge functions, CDN configuration, serverless deployments, and caching strategies.
• Write and maintain automated tests across the full stack: unit (Vitest/Jest), API/integration, component (React Testing Library), and E2E (Playwright/Cypress).
• Orchestrate AI development tools (Claude Code) through strategic prompting, ensuring high-quality, production-ready output.

EXPERIENCE

The ideal candidate will have:

• Strong backend proficiency across Node.js (Nest.js, Express, Hono) and Python (FastAPI, Flask), with TypeScript and Python as working languages.
• Strong Next.js and React experience.
• Experience integrating AI/LLM APIs as an application logic layer: validation, classification, content generation, and decision-making within business workflows.
• Database design and management: PostgreSQL, MongoDB, cloud-managed services (Cloud SQL, RDS, ApsaraDB).
• Authentication and authorisation patterns (JWT, OAuth, RBAC) and API security.
• Cloud engineering: edge functions, CDN configuration, serverless architecture, container orchestration.
• Full-stack test automation: unit, API/integration, component, and E2E testing.
• Performance optimisation: caching, query optimisation, code splitting, monitoring.
• REST and/or GraphQL API design.
• Demonstrated ability to orchestrate AI development tools through strategic prompting and quality oversight.

TECHNOLOGIES

Deep understanding of the following technologies is essential:

• Node.js, TypeScript, Nest.js, Express, Hono, Python, FastAPI, Flask.
• Next.js, React, Tailwind CSS.
• PostgreSQL, MongoDB, cloud-managed database services.
• Authentication: JWT, OAuth, RBAC.
• Cloud and edge: Alibaba Cloud, GCP, AWS, Cloudflare Workers, Vercel Edge, Lambda.
• AI/LLM API integration and orchestration.
• Testing: Vitest/Jest, React Testing Library, Playwright/Cypress, API testing.
• Docker, CI/CD, Git, Claude Code.

PREFERRED QUALIFICATIONS

• Experience in a consulting or agency environment across multiple concurrent client engagements.
• Apollo GraphQL Server for federated or schema-first APIs.
• Event-driven patterns (webhooks, message queues, real-time notifications).
• Multi-model AI strategies (routing between LLMs based on task requirements).
• Graph databases (Neo4j) or vector databases (pgvector, Pinecone).
• Infrastructure as Code (Terraform, Pulumi).
• Export/print workflows (PDF generation, report exports).

WHO YOU ARE

You are a full-stack developer who takes ownership of the complete application, from API design and database schema through to the frontend. You treat security, performance, and data integrity as first-class concerns. You are comfortable working with AI as a logic layer, and you understand cloud-native architecture well enough to make informed decisions about edge computing, caching, and deployment. You thrive in a consulting environment, adapting to new domains and communicating clearly with technical teams and client stakeholders.

WHAT APPNOVATION HAS TO OFFER 

• Challenging and rewarding work with real impact
• Direct Access to Cutting-Edge AI Platforms
• Diverse and Inclusive Culture 
• Growth opportunities for personal and professional development
• A collaborative and innovative work environment where your ideas are valued
• Exposure to exciting projects and high-profile clients
• Supportive work environment with access to company leaders
• Hybrid working model

ROLE OVERVIEW:

As a Full-Stack Developer, you will architect and build custom web applications across multiple client engagements, owning both the backend API layer and the frontend. A defining aspect of this role is working with AI as a logic layer within applications: integrating LLM APIs for validation, decision-making, classification, and content generation. You make strong technical decisions around authentication, security, state management, and performance, and you bring cloud engineering awareness for edge computing, CDN delivery, and serverless environments. This is not a traditional manual coding role. You orchestrate AI development tools, primarily Claude Code, through strategic prompting and rigorous review, taking full ownership of what ships.

RESPONSIBILITIES

Your key responsibilities will include:

• Architect and build custom web applications using Node.js (Nest.js, Express, Hono), Python (FastAPI, Flask), and Next.js/React.
• Design and build RESTful and/or GraphQL APIs that serve multiple frontends and integrate with third-party services.
• Integrate AI and LLM APIs as a core logic layer, building intelligent features such as validation, classification, content generation, and decision support.
• Implement authentication, authorisation (JWT, OAuth, RBAC), and security across applications.
• Design and manage database layers (PostgreSQL, MongoDB, cloud-managed equivalents), including schema design, migrations, and query optimisation.
• Architect with cloud-native patterns: edge functions, CDN configuration, serverless deployments, and caching strategies.
• Write and maintain automated tests across the full stack: unit (Vitest/Jest), API/integration, component (React Testing Library), and E2E (Playwright/Cypress).
• Orchestrate AI development tools (Claude Code) through strategic prompting, ensuring high-quality, production-ready output.

EXPERIENCE

The ideal candidate will have:

• Strong backend proficiency across Node.js (Nest.js, Express, Hono) and Python (FastAPI, Flask), with TypeScript and Python as working languages.
• Strong Next.js and React experience.
• Experience integrating AI/LLM APIs as an application logic layer: validation, classification, content generation, and decision-making within business workflows.
• Database design and management: PostgreSQL, MongoDB, cloud-managed services (Cloud SQL, RDS, ApsaraDB).
• Authentication and authorisation patterns (JWT, OAuth, RBAC) and API security.
• Cloud engineering: edge functions, CDN configuration, serverless architecture, container orchestration.
• Full-stack test automation: unit, API/integration, component, and E2E testing.
• Performance optimisation: caching, query optimisation, code splitting, monitoring.
• REST and/or GraphQL API design.
• Demonstrated ability to orchestrate AI development tools through strategic prompting and quality oversight.

TECHNOLOGIES

Deep understanding of the following technologies is essential:

• Node.js, TypeScript, Nest.js, Express, Hono, Python, FastAPI, Flask.
• Next.js, React, Tailwind CSS.
• PostgreSQL, MongoDB, cloud-managed database services.
• Authentication: JWT, OAuth, RBAC.
• Cloud and edge: Alibaba Cloud, GCP, AWS, Cloudflare Workers, Vercel Edge, Lambda.
• AI/LLM API integration and orchestration.
• Testing: Vitest/Jest, React Testing Library, Playwright/Cypress, API testing.
• Docker, CI/CD, Git, Claude Code.

PREFERRED QUALIFICATIONS

• Experience in a consulting or agency environment across multiple concurrent client engagements.
• Apollo GraphQL Server for federated or schema-first APIs.
• Event-driven patterns (webhooks, message queues, real-time notifications).
• Multi-model AI strategies (routing between LLMs based on task requirements).
• Graph databases (Neo4j) or vector databases (pgvector, Pinecone).
• Infrastructure as Code (Terraform, Pulumi).
• Export/print workflows (PDF generation, report exports).

WHO YOU ARE

You are a full-stack developer who takes ownership of the complete application, from API design and database schema through to the frontend. You treat security, performance, and data integrity as first-class concerns. You are comfortable working with AI as a logic layer, and you understand cloud-native architecture well enough to make informed decisions about edge computing, caching, and deployment. You thrive in a consulting environment, adapting to new domains and communicating clearly with technical teams and client stakeholders.

WHAT APPNOVATION HAS TO OFFER 

• Challenging and rewarding work with real impact
• Direct Access to Cutting-Edge AI Platforms
• Diverse and Inclusive Culture 
• Growth opportunities for personal and professional development
• A collaborative and innovative work environment where your ideas are valued
• Exposure to exciting projects and high-profile clients
• Supportive work environment with access to company leaders
• Hybrid working model

THE ROLE
TripArc builds and operates the technology platform that powers travel agencies and advisor networks across North America. The platform is complex, the pace is real, and quality assurance sits at the heart of everything that ships. This is not a maintenance role — it’s a leadership position at the center of an organization that is actively transforming, with the scope and visibility to match.

The QA Manager leads this function: owning day-to-day QA operations across multiple product pods, managing a distributed team, and keeping release quality high while the platform underneath is actively evolving. This is a hands-on leadership role — you will be in the work, not above it, collaborating directly with Development, DevOps, Product, and Delivery.

The ideal candidate brings deep QA leadership experience, strong technical instincts, and the professional maturity to operate effectively across a complex, multi-pod organization — including the ability to coach a team on AI-assisted quality workflows and what effective testing looks like when AI is generating the product being tested.

WHAT WE DO
TripArc’s development teams use AI coding tools — Claude, GitHub Copilot, and similar — as a standard part of their workflow. Familiarity with Claude is expected. We expect our QA Manager to actively champion AI-assisted quality practices: understanding how these tools change velocity and risk profiles, designing quality gates accordingly, and coaching the team on sustainable AI-native testing approaches. Candidates who have built or evolved QA practices for AI-assisted engineering teams will stand out.

WHAT YOU'LL DO

• Release Management & Reporting
  –    Own QA readiness end-to-end across all active pods — scope validation, effort estimation, risk identification, environment readiness, and sign-off
  –    Track testing progress, defect trends, and quality risks; translate signals into clear, actionable status updates for both teams and leadership
  –    Manage release plans in collaboration with the Release Manager and Product Owners, and maintain accurate risk and decision trackers
• Cross-Functional Collaboration & Delivery
  –    Coordinate across QA Analysts, Developers, Product Managers, DevOps, and Delivery through Agile ceremonies, 1:1s, and cross-team syncs — aligning priorities, surfacing risks, and removing blockers
  –    Review sprint and release boards across pods for ticket quality, acceptance criteria completeness, and QA coverage; lead conflict resolution and production issue investigations when they arise
  –    Use JIRA and Git data to identify patterns, flag systemic quality gaps, and drive structural improvements across pods
• People Management
  –    Manage workload, hiring, onboarding, and performance across a geographically distributed QA team including contractors sourced through external staffing vendors
  –    Support QA Leads and Senior QA Analysts in coaching and developing junior team members; set team priorities and provide clear direction during high-pressure periods
• Automation, Tooling & Continuous Improvement
  –    Oversee Automation QA Engineers across pods — reviewing coverage, removing blockers, and contributing to framework decisions (Playwright strongly preferred) and CI/CD integration
  –    Bring sufficient automation depth to evaluate the work of automation engineers, challenge coverage decisions, and contribute credibly to framework and tooling discussions
  –    Lead adoption of AI-assisted QA practices and own tooling evaluation, vendor assessment, and continuous improvement initiatives across the QA function
  –    Define what effective QA looks like when AI-generated content and non-deterministic outputs are part of what’s being tested
• Operational Availability
  –    Manage urgent and unplanned requests under pressure; this role requires flexibility to support occasional late-evening deployments as part of the platform’s release cadence

WHO YOU ARE

• 5+ years in software QA, with at least 3 years managing teams of 10 or more — including distributed or offshore resources
• Hands-on experience with Playwright and TypeScript, sufficient to lead and evaluate the work of automation engineers, make credible framework decisions, and contribute meaningfully to CI/CD integration
• Working knowledge of SQL, API testing tools (Postman, Swagger), browser DevTools, and CI/CD pipelines - enough to support production incident investigation, evaluate team output, and contribute credibly to technical discussions
• Strong Agile delivery fluency (Scrum and Kanban), release management ownership, and a track record of reducing defect escape rates
• Excellent cross-functional communication — able to translate technical quality signals into business language and coach upward as well as downward
• Background in travel technology, complex platform ecosystems, or multi-pod delivery environments is strongly preferred

Additional Assets:

• Experience evaluating and adopting AI-powered testing capabilities — and opinions about how to use them well
• Experience with staff augmentation vendors and contractor relationship management

TOOLS & ENVIRONMENT
JIRA · Xray · Playwright · Selenium · Postman · Swagger · SQL · CI/CD pipelines · Claude · GitHub Copilot

WHY TRIPARC
TripArc’s platform is in a period of genuine transformation — new pods, new products, and AI-generated content being introduced at scale. The QA Manager who joins now will help define what quality means in that context, not inherit a playbook that already exists. For a QA leader who wants real influence over standards, tooling, and team culture — and who is energised by complexity rather than deterred by it — this is a consequential role at the right moment.

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation range for this role is $110,000 to $130,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Position Summary

You’ll operate as a senior individual contributor and the de facto technical lead across our marketing web properties—owning architecture direction, enforcing coding standards, driving performance excellence, and accelerating high-quality feature delivery. You’ll mentor and oversee contractors, elevate engineering practices, and ensure our WordPress + modern JavaScript stack remains fast, maintainable, and experimentation-ready.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

• Architecture Ownership: Evaluate, refactor, and evolve the WordPress/PHP and frontend JavaScript architecture to ensure scalability, maintainability, and performance across all marketing web properties.
• Coding Standards & Governance: Establish and document front-end/back-end standards (PHP, JS, HTML, CSS, performance, security basics); drive adoption through PR reviews and mentoring.
• Performance Optimization: Partner with WebOps to enhance site performance.
• Feature Delivery: Plan and implement new site features, embedding best practices for performance, accessibility, and maintainability in every release.
• Code Review & Quality: Maintain timely PR reviews, strengthen automated testing across unit, integration, and end-to-end levels, and ensure regressions are detected early through robust review and test practices.
• Technical Leadership: Provide direction, unblock issues, and ensure consistent output quality.
• Tech Debt Management: Systematically reduce technical debt by refactoring outdated templates, consolidating redundant scripts, and eliminating non-standard plugin dependencies to enhance platform stability and scalability.
• Analytics & Experimentation Enablement: Design, implement, and maintain robust tracking infrastructure and data layer taxonomy to support accurate analytics, event tagging, and A/B testing.

About you 

• 8+ years professional web development experience; 4+ years hands-on WordPress/PHP development at scale.
• Demonstrated lead-level influence (mentoring, establishing standards)
• Deep proficiency in PHP, modern JavaScript (ES6+), HTML5, and CSS3/SCSS, with a strong grasp of code architecture principles (Model-View-Controller). Skilled in asynchronous programming patterns and API integrations (REST/JSON).
• Proven record of improving page performance and Core Web Vitals on marketing or content-heavy sites.
• Testing mindset: comfortable with unit (PHPUnit), integration, and end-to-end (Playwright or similar) test strategies.
• Hands-on experience diagnosing and resolving cross-browser/front-end compatibility issues (Chrome, Safari, Firefox, Edge) and responsive layout bugs across major mobile viewports.
• Experience conducting rigorous code reviews and enforcing coding standards.
• Ability to coordinate and technically lead contractors (provide clear tasks, feedback, quality gates).
• Ability to context switch between architectural work and hands-on feature implementation.

Our benefits package includes:

• Hybrid working model that requires you to be in the Plano office on Monday, Tuesday, and Thursday
• Competitive salary and equity
• Matching 401K
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Phone/internet allowance 
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

Our tech teams are the engine behind our business. Tipalti’s tech ecosystem is extremely rich and we continually add new features to our products, ensuring that we respond to our clients’ needs at scale. Our tech teams retain a fast-paced, start-up vibe that encourages innovation and critical thinking. At Tipalti, you’ll have the opportunity to work with a diverse, global team of engineers, developers and product leaders who are collectively building the future of our best-in-class product suite as we transform financial operations for the future.

#LI-Hybrid

Position Summary

You’ll operate as a senior individual contributor and the de facto technical lead across our marketing web properties—owning architecture direction, enforcing coding standards, driving performance excellence, and accelerating high-quality feature delivery. You’ll mentor and oversee contractors, elevate engineering practices, and ensure our WordPress + modern JavaScript stack remains fast, maintainable, and experimentation-ready.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

• Architecture Ownership: Evaluate, refactor, and evolve the WordPress/PHP and frontend JavaScript architecture to ensure scalability, maintainability, and performance across all marketing web properties.
• Coding Standards & Governance: Establish and document front-end/back-end standards (PHP, JS, HTML, CSS, performance, security basics); drive adoption through PR reviews and mentoring.
• Performance Optimization: Partner with WebOps to enhance site performance.
• Feature Delivery: Plan and implement new site features, embedding best practices for performance, accessibility, and maintainability in every release.
• Code Review & Quality: Maintain timely PR reviews, strengthen automated testing across unit, integration, and end-to-end levels, and ensure regressions are detected early through robust review and test practices.
• Technical Leadership: Provide direction, unblock issues, and ensure consistent output quality.
• Tech Debt Management: Systematically reduce technical debt by refactoring outdated templates, consolidating redundant scripts, and eliminating non-standard plugin dependencies to enhance platform stability and scalability.
• Analytics & Experimentation Enablement: Design, implement, and maintain robust tracking infrastructure and data layer taxonomy to support accurate analytics, event tagging, and A/B testing.

About you 

• 8+ years professional web development experience; 4+ years hands-on WordPress/PHP development at scale.
• Demonstrated lead-level influence (mentoring, establishing standards)
• Deep proficiency in PHP, modern JavaScript (ES6+), HTML5, and CSS3/SCSS, with a strong grasp of code architecture principles (Model-View-Controller). Skilled in asynchronous programming patterns and API integrations (REST/JSON).
• Proven record of improving page performance and Core Web Vitals on marketing or content-heavy sites.
• Testing mindset: comfortable with unit (PHPUnit), integration, and end-to-end (Playwright or similar) test strategies.
• Hands-on experience diagnosing and resolving cross-browser/front-end compatibility issues (Chrome, Safari, Firefox, Edge) and responsive layout bugs across major mobile viewports.
• Experience conducting rigorous code reviews and enforcing coding standards.
• Ability to coordinate and technically lead contractors (provide clear tasks, feedback, quality gates).
• Ability to context switch between architectural work and hands-on feature implementation.

Our benefits package includes:

• Hybrid working model that requires you to be in the Plano office on Monday, Tuesday, and Thursday
• Competitive salary and equity
• Matching 401K
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Phone/internet allowance 
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

Base Salary Range: $96,000 - $120,000 CAD annually.

Bonus: Target bonus 10% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws

Our tech teams are the engine behind our business. Tipalti’s tech ecosystem is extremely rich and we continually add new features to our products, ensuring that we respond to our clients’ needs at scale. Our tech teams retain a fast-paced, start-up vibe that encourages innovation and critical thinking. At Tipalti, you’ll have the opportunity to work with a diverse, global team of engineers, developers and product leaders who are collectively building the future of our best-in-class product suite as we transform financial operations for the future.

#LI-Hybrid

Position Summary

You’ll operate as a senior individual contributor and the de facto technical lead across our marketing web properties—owning architecture direction, enforcing coding standards, driving performance excellence, and accelerating high-quality feature delivery. You’ll mentor and oversee contractors, elevate engineering practices, and ensure our WordPress + modern JavaScript stack remains fast, maintainable, and experimentation-ready.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

• Architecture Ownership: Evaluate, refactor, and evolve the WordPress/PHP and frontend JavaScript architecture to ensure scalability, maintainability, and performance across all marketing web properties.
• Coding Standards & Governance: Establish and document front-end/back-end standards (PHP, JS, HTML, CSS, performance, security basics); drive adoption through PR reviews and mentoring.
• Performance Optimization: Partner with WebOps to enhance site performance.
• Feature Delivery: Plan and implement new site features, embedding best practices for performance, accessibility, and maintainability in every release.
• Code Review & Quality: Maintain timely PR reviews, strengthen automated testing across unit, integration, and end-to-end levels, and ensure regressions are detected early through robust review and test practices.
• Technical Leadership: Provide direction, unblock issues, and ensure consistent output quality.
• Tech Debt Management: Systematically reduce technical debt by refactoring outdated templates, consolidating redundant scripts, and eliminating non-standard plugin dependencies to enhance platform stability and scalability.
• Analytics & Experimentation Enablement: Design, implement, and maintain robust tracking infrastructure and data layer taxonomy to support accurate analytics, event tagging, and A/B testing.

About you 

• 8+ years professional web development experience; 4+ years hands-on WordPress/PHP development at scale.
• Demonstrated lead-level influence (mentoring, establishing standards)
• Deep proficiency in PHP, modern JavaScript (ES6+), HTML5, and CSS3/SCSS, with a strong grasp of code architecture principles (Model-View-Controller). Skilled in asynchronous programming patterns and API integrations (REST/JSON).
• Proven record of improving page performance and Core Web Vitals on marketing or content-heavy sites.
• Testing mindset: comfortable with unit (PHPUnit), integration, and end-to-end (Playwright or similar) test strategies.
• Hands-on experience diagnosing and resolving cross-browser/front-end compatibility issues (Chrome, Safari, Firefox, Edge) and responsive layout bugs across major mobile viewports.
• Experience conducting rigorous code reviews and enforcing coding standards.
• Ability to coordinate and technically lead contractors (provide clear tasks, feedback, quality gates).
• Ability to context switch between architectural work and hands-on feature implementation.

Our benefits package includes:

• Hybrid working model that requires you to be in the Plano office on Monday, Tuesday, and Thursday
• Competitive salary and equity
• Matching 401K
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Phone/internet allowance 
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

Base Salary Range: $96,000 - $120,000 CAD annually.

Bonus: Target bonus 10% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws

Our tech teams are the engine behind our business. Tipalti’s tech ecosystem is extremely rich and we continually add new features to our products, ensuring that we respond to our clients’ needs at scale. Our tech teams retain a fast-paced, start-up vibe that encourages innovation and critical thinking. At Tipalti, you’ll have the opportunity to work with a diverse, global team of engineers, developers and product leaders who are collectively building the future of our best-in-class product suite as we transform financial operations for the future.

#LI-Hybrid

THE ROLE
TripArc builds and operates the technology platform that powers travel agencies and advisor networks across North America. The platform is complex, the pace is real, and quality assurance sits at the heart of everything that ships. This is not a maintenance role — it’s a leadership position at the center of an organization that is actively transforming, with the scope and visibility to match.

The QA Manager leads this function: owning day-to-day QA operations across multiple product pods, managing a distributed team, and keeping release quality high while the platform underneath is actively evolving. This is a hands-on leadership role — you will be in the work, not above it, collaborating directly with Development, DevOps, Product, and Delivery.

The ideal candidate brings deep QA leadership experience, strong technical instincts, and the professional maturity to operate effectively across a complex, multi-pod organization — including the ability to coach a team on AI-assisted quality workflows and what effective testing looks like when AI is generating the product being tested.

WHAT WE DO
TripArc’s development teams use AI coding tools — Claude, GitHub Copilot, and similar — as a standard part of their workflow. Familiarity with Claude is expected. We expect our QA Manager to actively champion AI-assisted quality practices: understanding how these tools change velocity and risk profiles, designing quality gates accordingly, and coaching the team on sustainable AI-native testing approaches. Candidates who have built or evolved QA practices for AI-assisted engineering teams will stand out.

WHAT YOU'LL DO

• Release Management & Reporting
  –    Own QA readiness end-to-end across all active pods — scope validation, effort estimation, risk identification, environment readiness, and sign-off
  –    Track testing progress, defect trends, and quality risks; translate signals into clear, actionable status updates for both teams and leadership
  –    Manage release plans in collaboration with the Release Manager and Product Owners, and maintain accurate risk and decision trackers
• Cross-Functional Collaboration & Delivery
  –    Coordinate across QA Analysts, Developers, Product Managers, DevOps, and Delivery through Agile ceremonies, 1:1s, and cross-team syncs — aligning priorities, surfacing risks, and removing blockers
  –    Review sprint and release boards across pods for ticket quality, acceptance criteria completeness, and QA coverage; lead conflict resolution and production issue investigations when they arise
  –    Use JIRA and Git data to identify patterns, flag systemic quality gaps, and drive structural improvements across pods
• People Management
  –    Manage workload, hiring, onboarding, and performance across a geographically distributed QA team including contractors sourced through external staffing vendors
  –    Support QA Leads and Senior QA Analysts in coaching and developing junior team members; set team priorities and provide clear direction during high-pressure periods
• Automation, Tooling & Continuous Improvement
  –    Oversee Automation QA Engineers across pods — reviewing coverage, removing blockers, and contributing to framework decisions (Playwright strongly preferred) and CI/CD integration
  –    Bring sufficient automation depth to evaluate the work of automation engineers, challenge coverage decisions, and contribute credibly to framework and tooling discussions
  –    Lead adoption of AI-assisted QA practices and own tooling evaluation, vendor assessment, and continuous improvement initiatives across the QA function
  –    Define what effective QA looks like when AI-generated content and non-deterministic outputs are part of what’s being tested
• Operational Availability
  –    Manage urgent and unplanned requests under pressure; this role requires flexibility to support occasional late-evening deployments as part of the platform’s release cadence

WHO YOU ARE

• 5+ years in software QA, with at least 3 years managing teams of 10 or more — including distributed or offshore resources
• Hands-on experience with Playwright and TypeScript, sufficient to lead and evaluate the work of automation engineers, make credible framework decisions, and contribute meaningfully to CI/CD integration
• Working knowledge of SQL, API testing tools (Postman, Swagger), browser DevTools, and CI/CD pipelines - enough to support production incident investigation, evaluate team output, and contribute credibly to technical discussions
• Strong Agile delivery fluency (Scrum and Kanban), release management ownership, and a track record of reducing defect escape rates
• Excellent cross-functional communication — able to translate technical quality signals into business language and coach upward as well as downward
• Background in travel technology, complex platform ecosystems, or multi-pod delivery environments is strongly preferred

Additional Assets:

• Experience evaluating and adopting AI-powered testing capabilities — and opinions about how to use them well
• Experience with staff augmentation vendors and contractor relationship management

TOOLS & ENVIRONMENT
JIRA · Xray · Playwright · Selenium · Postman · Swagger · SQL · CI/CD pipelines · Claude · GitHub Copilot

WHY TRIPARC
TripArc’s platform is in a period of genuine transformation — new pods, new products, and AI-generated content being introduced at scale. The QA Manager who joins now will help define what quality means in that context, not inherit a playbook that already exists. For a QA leader who wants real influence over standards, tooling, and team culture — and who is energised by complexity rather than deterred by it — this is a consequential role at the right moment.

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation range for this role is $110,000 to $130,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

About You

You are passionate about quality engineering and excited about the intersection of AI and software testing. You thrive in collaborative environments and want to work with cutting-edge technologies while ensuring exceptional user experiences. You appreciate ownership, recognition, and working directly with experienced founders who have launched products from conception to market success.

What You'll Do

Core Responsibilities

Comprehensive Testing & Quality Assurance

• Design and execute testing strategies across mobile, web, voice, wearable, and OTT applications to ensure robust application quality
• Execute functional, exploratory, regression,automated, and AI-assisted testing and troubleshooting defects
• Deploy and maintain AI-enhanced testing frameworks to streamline testing processes and improve accuracy
• Conduct performance, security, and accessibility testing to ensure compliance with modern standards

AI-Enhanced Testing

• Leverage generative AI platforms to create intelligent test cases, automate maintenance tasks, and conduct risk-based testing analysis
• Assist in implementing machine learning-based testing solutions for predictive defect detection and test optimization
• Analyze large-scale testing data using AI-driven analytics for insights and improvements
• Support the development and monitoring of automated test scripts with self-healing capabilities

Collaborative Quality Engineering

• Define testing strategies that ensure software quality throughout the entire SDLC
• Partner with cross-functional teams (developers, designers, product managers) in Agile environments
• Participate in shift-left testing practices, engaging from requirements gathering through production deployment
• Mentor junior team members in modern testing methodologies and AI tool adoption

Strategic Testing Innovation

• Consult with clients to understand testing requirements and define quality metrics
• Research and implement emerging testing technologies and methodologies
• Drive continuous improvement initiatives and champion quality engineering best practices
• Contribute to test automation strategy and CI/CD pipeline optimization

Required Qualifications

Technical Excellence

• Experience: 3-5 years in software testing and quality assurance with focus on mobile applications (iOS, Android)
• Education: Bachelor's or Master's degree in Computer Science, Engineering, or related field
• Programming: Proficiency in JavaScript, TypeScript, Python, Java, or similar languages with OOP concepts
• Automation Expertise: Hands-on experience with Playwright, Cypress, Appium, Selenium, and modern test frameworks
• AI/ML Fundamentals: Understanding of machine learning concepts, data analysis, and AI-powered testing tools
• API Testing: Experience with REST APIs using tools like Postman, Charles Proxy
• Version Control: Proficiency with Git and collaborative development workflows

Modern Testing Competencies

• AI-Powered Testing: Experience with generative AI testing tools and natural language test creation
• Data Analytics Fundamentals: Ability to assess data quality, interpret testing metrics, and extract actionable insights from test results
• CI/CD Pipeline Integration: Experience integrating automated tests into continuous integration pipelines
• Cross-Platform Testing: Proficiency testing applications across multiple browsers, operating systems, and device types to ensure consistent user experience
• Accessibility Testing: Understanding of WCAG guidelines and accessibility testing
• Performance Testing: Knowledge of JMeter, load testing, and performance optimization techniques
• Security Testing: Familiarity with security testing practices, vulnerability assessment, and compliance standards

Essential Skills

• Analytical Thinking: Strong problem-solving, debugging, and root-cause analysis capabilities
• Communication: Excellent written and verbal communication with technical and non-technical stakeholders
• Agile Methodology: Deep understanding of Agile/Scrum practices and iterative development
• Quality Advocacy: Passionate about pushing quality boundaries and motivating teams toward excellence
• Adaptability: Ability to quickly learn new technologies and adapt to changing requirements

Bonus Qualifications

Advanced Technical Experience

• Experience building automated test frameworks from scratch
• Native mobile testing with XCUITest, Espresso, or similar frameworks
• Experience with AI testing platforms (Functionize, Mabl, testRigor, KaneAI)
• Knowledge of containerization (Docker, Kubernetes) for test environment management

Specialized Knowledge

• Experience testing AI/ML models and algorithms
• IoT and connected device testing experience
• Blockchain or cryptocurrency application testing
• Background in data science or machine learning engineering

Key Performance Indicators

Quality Metrics

• Defect detection rate and severity analysis
• Test coverage and automation ratio improvements
• Customer-reported defect reduction percentage

Innovation & Efficiency

• AI tool adoption and ROI measurement
• Test execution time reduction through automation
• Process improvement initiatives implemented
• Team collaboration effectiveness scores

Professional Development

• Continuous learning and certification achievements
• Knowledge sharing and mentoring contributions
• Cross-functional collaboration success metrics