As an Enterprise Specialist on the Product Support team, you’ll partner closely with the Enterprise Support Manager to deliver and continuously improve our Enterprise Support experience. This team is responsible for supporting Figma’s most strategic customers, ensuring high-quality, reliable, and efficient support across complex use cases. You’ll play a key role in building trust with customers and collaborating with internal partners such as Sales, Product, and Engineering.

We're looking for a technical support expert experienced in working with Enterprise-level customers with an ability to understand and help with their unique needs. You will diagnose issues, determine solutions, and anticipate customer impact, serving as a customer advocate while working cross functionally to deliver an exceptional experience. 

This role will be based out of our Japan Hub.

What you’ll do at Figma:

• Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries
• Interact with Figma customers daily via email, taking ownership over cases from start to resolution
• Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup
• Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation
• Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution
• Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements
• Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments
• Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale

We'd love to hear from you if you have:

• 3+ years’ experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise customers
• Experience troubleshooting SAML/SSO and SCIM configurations for large-scale organizations
• Experience working with system administration for large end-user communities or guiding customers through complicated implementations
• Experience in evaluating business impact of technical issues to drive cross functional alignment, prioritization, and timely resolutions

While not required, it’s an added plus if you also have:

• Skilled in using tools such as Adobe XD, Sketch, and/or Framer and a passion for UX/UI development  
• Familiarity with or willingness to learn AI concepts (e.g., prompt refinement, natural language tools, generative AI, machine learning basics)

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Shift Technology Japan offers a unique opportunity to brilliant candidates to accelerate their careers in data science

• Data scientists work on a broad range of subjects, acquiring a lot of technical and professional experience in data science, data engineering, coding, business understanding and client interactions; skills invaluable in any career.
• Our company is small enough that each person’s achievements have an impact on overall performance, yet big enough to be a world leader in our domain.
• We are a fast growing company, the best contributors will grow to managerial or product tech lead positions much more rapidly than in bigger companies

役割

データ・サイエンス・チームの一員として、私達の技術エキスパートと協働し、顧客企業に種々のソリューションを提供する上で重要な役割を果たして頂きます。

日々の業務には次の事が含まれます：

- 顧客企業のためのデータ処理パイプラインの構築と導入。バッチもしくはリアルタイムのデータ受領、データクリーニング、情報抽出、不正検出モデルの調整などが含まれます。- 顧客企業と密に連携してニーズ、フィードバックを把握し、ソリューションを改善します。- 製品開発とイノベーションのための研究開発（機械学習、画像分析、NLP、トレンド分析、チャットボット…）- 営業チームと協働し、製品デモの実施（そして、海外への出張も含まれます！）- 若手データ・サイエンティストの育成

What you'll do...

• As a member of the data science team, and working alongside our technical experts, your role will be key to roll-out our different solutions to the clients. Your day-to-day will include :
• Deployment and Localization of Shift Technology products for the Japanese Market
• Design new fraud detection algorithms to detect new complex fraud patterns
• Enhancement of the Global Solution working with the Head Office
• Work closely with clients to understand the data and Business context of various Business lines in order to integrate to the Solution's Model

What you bring...

• You have a master’s degree in either Mathematics, Statistics, Computer Science (a knowledge in machine learning and/or Big Data is a plus)
• You have experience in object-oriented programming, preferred in C#, and SQL
• You can write quality production code
• You combine Data analysis with synthesis abilities and are not afraid to deal with the details
• You are Fluent in Business Japanese as well as business English 

In addition:

• You have experience with the following technologies: Python, Git, Cloud, Machine Learning
• You have experience with external client-facing and pre-sales/demo
• You have knowledge in Insurance industry 

Recruitment process:

• Talent Acquisition interview
• Technical exercise
• Technical interview
• Hiring manager interview
• Touchpoint with Tokyo-based stakeholders

Shift Technologyについて

Shift Technologyは Wired 社によりパリの最もホットなスタートアップ企業に選ばれ、先進的な人工知能技術とデータ・サイエンスを活用して、保険会社が保険金請求プロセスについて如何に思考するかを変革しています。パリのHQに始まり、ボストン、東京、シンガポール、ロンドン、マドリード、チューリッヒのオフィスで、顧客企業が不正の疑いのあるケースを検出し、対策を取るためのお手伝いをしています。私達はクレーム処理の自動化を通して業務効率および顧客体験の改善のためのサポートをしております。５年に満たない間に、およそ70ものグローバルな保険業界において重要な顧客企業のために数百万件ものクレームを分析してきました。Shift Technologyについてより詳しく知るために是非ご連絡ください。

About the Teads Legal Commercial Team

The Teads Legal Commercial Team is a trusted legal partner to the global Teads business, providing high quality, business-centric advice and support. We are responsible for legal work supporting Teads’ revenue generating deals with our many clients and partners worldwide. We are a diverse team based out of various offices around the globe. 

About the Opportunity

The Teads Legal Commercial Team is seeking a highly motivated in-house commercial lawyer to join us in the role of Legal Counsel, Commercial.

This role is ideal for a lawyer with 3 to 5 years’ post qualification experience who enjoys being close to the business, solving real commercial problems, and building trusted relationships with stakeholders. You will work closely with our global business on various commercial and legal matters, including the full suite of Teads’ commercial agreements, legal operations and processes, and commercial data privacy, and be the primary point of contact for our Japan business teams. 

Reporting to the Head of Legal, Asia Pacific and Global Affairs, you should have strong collaborative and leadership skills to build credible business relationships with colleagues at all levels and champion a culture of growth, collaboration and accountability amongst fellow Teadsters that you work with.

What You Can Expect

As a Teadster, you will play a key role in enabling Teads’ future success in Japan and the world. You will be the trusted legal lead and business partner working closely and directly with business leaders and the Teads Legal Commercial Team on the following:

• Supporting Teads’ Japan and global commercial teams by managing, reviewing, drafting and negotiating all forms of commercial agreements, including but not limited to publisher, advertiser, agency and programmatic agreements, DPAs, NDAs and any other related agreements, work orders or questionnaires;
• Acting as a trusted legal adviser across a variety of legal matters in Japan and globally, including but not limited to matters relating to content compliance, commercial data privacy, sales and marketing enablement; 
• Supporting the global Legal Corporate team in areas of corporate governance, employment, intellectual property, employee enablement;
• Tracking legal, regulatory and industry body developments in Japan and key jurisdictions within your scope of responsibility, considering the impact on Teads’ business and advising accordingly;
• Supporting on establishing global and regional policies and guidelines in order to cultivate a scalable and risk/value-based approach, including but not limited to drafting, maintaining and updating contract templates, playbooks and other legal documents and policies;
• Supporting the management of contract life cycle processes and maintenance of records and related systems; and
• Contributing to internal training and knowledge sharing.

About You

Basic Qualifications

• LLB or JD from a reputable university
• Located in any of the following locations: Tokyo, Japan; Singapore; Kuala Lumpur, Malaysia; Hong Kong SAR; or Seoul, South Korea (ROK)
• 3-5 years of relevant in-house legal experience at a regional or global technology company, particularly in Japanese language commercial and technology transactions involving local business stakeholders. Previous or current in-house experience in one or more of the following industries is required: software, PaaS, SaaS, ICT or data-related services
• Familiarity with application of data privacy regulations to technology-related transactions in Japan. Similar knowledge in other Asia Pacific territories would be an advantage
• Native proficiency (written and spoken) in Japanese and English

Preferred Qualifications

• In-house experience in the following industries is ideal: Adtech, Media and Advertising, Digital Media
• Knowledge and experience in some or all of the following: advertising regulations, marketing regulations, information technology, corporate and finance law, corporate governance and compliance, intellectual property and/or employment law
• Excellent communication, influencing and negotiation skills, with the ability to drill into complex legal issues and make value-adding recommendations to senior management
• Adaptable and a master at prioritizing and time management
• Thrive in working as part of a dynamic global legal team
• Natural collaborator and a team player
• Proficiency in another language (written and spoken) within Asia Pacific

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Team Lead, Sales

We’re looking for an inspirational leader to join our APAC Sales function and lead a team of high-performing enterprise sales managers in Japan. 

You will be leading and coaching a team of sales managers based in Tokyo, while reporting to the Head of Sales for Japan. As a critical member of the Japan commercial leadership team, you will form the sales strategy for one of our most dynamic and fast-growing markets, while collaborating with other regions and cross-functional teams. 

The ideal candidate is a natural commercial leader and networker with a consultative mindset. We are looking for an experienced leader who thrives in a fast-paced, international environment and has excellent communication and people management skills. You excel at strategic thinking, commercial execution and leveraging your enterprise sales skillset to coach the team.

What you’ll do:

• Lead one of our Sales teams in Tokyo and own the end-to-end commercial success of your team
• Collaborate on and drive the vision and strategy for the JP sales team, creating local focus while aligning with global standards
• Engage with the largest strategic opportunities, leading executive relationships and helping the team navigate long sales cycles to win new customers
• Adopt and influence the Adyen sales methodology and Selling Process and drive best practices on selling and forecasting
• Develop best practices around pipeline management that enable the organisation to rapidly scale, deliver on revenue targets and support KPIs for growth
• Partner cross-functionally across different teams (e.g. SDR, Marketing, Account Management, Product, Partnerships, regionally and globally)

Who you are

• Inspirational leader with 3+ years of formal people management experience 
• Demonstrated experience in coaching senior individual contributors
• 8+ years direct sales hunting experience, specialising in serving multinational enterprise customers, ideally in the FinTech / Digital / Retail /Travel sectors in Japan
• Native-level Japanese language skills and business fluency in English 
• Strong experience with sales forecasting and metrics, and optimizing  sales methodologies and processes
• Resilient and able to maintain momentum and motivation 
• Ability to structure and prioritize in a high volume, fast-paced environment
• A team player that understands what drives sales individuals, and does not shy away from taking ownership or resolving conflicts.
• Ability to travel domestically and internationally 20%+

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Tokyo office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

International Sustainability Standards Board—Call for a member from Asia–Oceania

Who we are

The IFRS Foundation is an independent, not-for-profit organisation created in 2001 to develop—in the public interest—high-quality, understandable, enforceable and globally accepted standards for financial reporting, and to promote and facilitate their adoption.

The Standards—IFRS^® Accounting Standards and IFRS^® Sustainability Disclosure Standards—are collectively referred to as IFRS® Standards. They are set by the Foundation’s two independent standard-setting boards, the International Accounting Standards Board (IASB) and the International Sustainability Standards Board (ISSB), using a rigorous, inclusive and transparent due process. The IFRS Foundation Trustees oversee the IASB and the ISSB and are accountable to a Monitoring Board of public authorities.

The ISSB’s Standards provide a global baseline of sustainability-related disclosures designed to meet investors’ information needs.  Jurisdictions around the world—currently over 40, representing 60% of global GDP—are in the process of adopting or using the Standards.

The ISSB works with the IASB to ensure that a company’s sustainability-related financial disclosures work well with its financial statements, providing investors with transparent and decision-useful information about a company’s financial position, performance and sustainability-related risks and opportunities. While the ISSB’s Standards can be applied together with the IFRS Accounting Standards, they need not be applied together.

The ISSB comprises professionally and geographically diverse senior experts with experience in sustainability and its reporting, gained through backgrounds such as preparers, investors, standard-setters, regulators, auditors, sustainability specialists and academics.

The ISSB members and staff are based in the Foundation’s offices in Beijing, Frankfurt, London, Montreal, San Francisco and Tokyo.

Full details about the ISSB—as well as the Foundation’s structure, activities and key personnel—can be found here.

What are we looking for

The Foundation is seeking candidates from Asia–Oceania with substantial senior experience to fill a vacancy on the ISSB from 1 October 2026. This is a senior, high-profile appointment with global reach and impact. It offers an opportunity to contribute to the continued development and implementation of a global baseline for corporate sustainability disclosures, responding to investors’ demand for high-quality, consistent and decision-useful information about sustainability-related risks and opportunities.

The role is full time, although the Trustees will also consider candidates wishing to serve on a part-time basis, provided they can demonstrate and maintain the required level of independence and the ability to effectively contribute on a part-time basis.

The position is based in the Foundation’s Asia–Oceania office in Tokyo and involves frequent international travel to engage with fellow board members and staff, as well as a wide range of stakeholders.

Role responsibilities include:

• Working with the ISSB—engage with fellow ISSB members as part of a collegial standard-setting board, contributing to the development and maintenance of IFRS Sustainability Disclosure Standards.
• Working with the ISSB’s technical staff—liaise closely with members of the technical staff, providing advice, guidance and thought leadership, suggesting creative solutions to resolve issues and help projects progress on a range of complex sustainability disclosure issues.
• Engaging with external stakeholders—engage with a wide variety of external stakeholders to assist in the development of high-quality IFRS Sustainability Disclosure Standards that meet the financial markets’ needs and to promote IFRS Sustainability Disclosure Standards as the globally accepted standard for sustainability disclosures focused on meeting investors’ information needs.
• Working with the IASB—engage with the IASB to ensure the two boards develop Standards that are compatible and avoid inconsistencies and conflicts.

Role requirements

Membership of the ISSB requires:

• a strong understanding of, and interest in, sustainability disclosures and the broader global environment in which the ISSB operates (including financial, economic, business, environmental, social and other relevant societal matters);
• intellectual rigour and balanced judgement;
• extensive stakeholder engagement, demonstrating sensitivity and responsiveness, and influencing skills;
• independence; and
• a commitment to serving the public

Additional abilities required include:

• excellent strategic and analytical thinking skills combined with a pragmatic mindset and strong management skills;
• the ability to work as a team player with personal impact with a range of individuals from across the globe; and
• strong oral and written communication skills, with the ability to represent the ISSB effectively and to engage with the views of others.

Members of the ISSB are appointed for a term of up to five years. Consideration will be given to a second term. Second terms are usually for a further three years and a maximum of five.

------------------------------------------------------------------------------------------------------------------------------

How to apply

Please apply via the "Apply" feature at the top of this page, including a CV and covering letter addressed to Ken Robinson, IFRS Foundation, Nominating Committee Chair by 8 May 2026.

Interviews for successful applicants will commence around Q2/Q3.

The Trustees have the discretion to review applications received after the specified date.

For further information, visit www.ifrs.org. 

------------------------------------------------------------------------------------------------------------------------------

Role Specification—Member of the International Sustainability Standards Board

Background: The Organisation and its mission

The IFRS Foundation is an independent, not-for-profit organisation created in 2001 to develop—in the public interest—high-quality, understandable, enforceable and globally accepted standards for financial reporting, and to promote and facilitate their adoption. The Standards—IFRS^® Accounting Standards and IFRS^® Sustainability Disclosure Standards—are collectively referred to as IFRS^® Standards.

IFRS Sustainability Disclosure Standards (ISSB Standards for short) are developed by the International Sustainability Standards Board (ISSB), which was created as part of the IFRS Foundation in 2021 to meet investor, company and international policymaker (including the G20, G7, IOSCO and Financial Stability Board) demand.

ISSB Standards provide a global baseline of sustainability-related disclosures designed to meet investors’ information needs. 40 jurisdictions around the world, representing 60% of global GDP, are in the process of adopting or using the Standards.

The ISSB works with the International Accounting Standards Board (IASB) to ensure that a company’s sustainability-related financial disclosures work well with its financial statements, providing investors with transparent and decision-useful information about a company’s financial position, performance and sustainability-related risks and opportunities

Both boards follow a transparent, inclusive and rigorous due process. The IFRS Foundation Trustees oversee the ISSB and IASB and are accountable to a Monitoring Board of public authorities.

The ISSB currently comprise 12 members and will gradually transition to 10 members by the end of 2028. Members are appointed by the Trustees. The main qualifications for membership of the ISSB are professional competence and recent relevant professional experience. The Trustees select members of the ISSB, consistently with the ‘Criteria for ISSB members’ set out in the Annex to the IFRS Foundation Constitution, so that the ISSB comprises a group of people representing, within that group, the best available combination of expertise and diversity of international sustainability business and market experience. That experience may be drawn from a range of professional backgrounds, including preparers, users of sustainability information, standard-setters, auditors, academics and market and financial regulators. A broad base of skills, experience and perspectives is needed, therefore ISSB members may have other professional backgrounds that reflect a diverse range of expertise and roles that are relevant to sustainability and its reporting. The ISSB’s objective is to develop high-quality global sustainability disclosure standards that are capable of assurance, enforcement and consistent application to meet investors’ information needs. Accordingly the ISSB collectively is expected to demonstrate expert knowledge and relevant industry expertise in sustainability and corporate reporting, and share practical, relevant and up-to-date experience of them.

Members of the ISSB are required to commit themselves formally to acting in the public interest in all matters.

The ISSB members and staff are based in the Foundation’s offices in Beijing, Frankfurt, London, Montreal, San Francisco and Tokyo.

Position Summary: Member of the ISSB

This is a senior and prestigious appointment, demanding not only a high degree of expertise and ethics but also a high level of stakeholder engagement and influencing skills, as well as drive and energy.

The ISSB is charged with developing and maintaining sustainability disclosure standards that will enable companies to provide comprehensive sustainability information for the global financial markets to meet investors’ information needs. Meetings of the ISSB will be held in public.

The role is full time, although the Trustees will also consider candidates wishing to serve on a part-time basis provided they can demonstrate and maintain the required level of independence.

The position is based in the Foundation’s Asia-Oceania office in Tokyo and involves frequent international travel to engage with fellow board members and staff, as well as wide range of stakeholders.

Members of the ISSB are appointed for a term of up to five years, with eligibility for renewal for a further three years, with the possibility of renewal of up to five years.

Key Relationships

 Reports to:                        ISSB Chair

Key relationships:           All members of the ISSB

All members of the IFRS Foundation Trustees

Members of the International Accounting Standards Board Members of the IFRS Foundation’s various advisory and consultative committees (such as the IFRS Advisory Council, the Sustainability Consultative Committee, the Sustainability Standards Advisory Forum and other consultative bodies)

ISSB technical staff

Members of other standard-setting bodies Regulators

Other key stakeholders including civil society as and when needed

Purpose

• To act as an integral member of the ISSB setting IFRS Sustainability Disclosure Standards, working with fellow ISSB members and technical staff on standard-setting projects, and liaising with external stakeholders to build awareness and understanding of the ISSB’s work and gain feedback on its proposals.

Major Responsibilities

Work with the ISSB and the ISSB’s technical staff

• Engage with fellow members of the ISSB as part of a collegial standard-setting
• Contribute to the ISSB’s debate on sustainability disclosure projects by:
  • reviewing proposals developed by the technical staff and reviewing and approving due process documents drafted by the technical staff;
  • making impartial, objective and well-reasoned decisions, and voting in the ISSB’s approval process for new IFRS Sustainability Disclosure Standards;
  • ensuring connections with IFRS Accounting Standards;
  • facilitating compatibility with requirements that are jurisdiction specific or aimed at a wider group of stakeholders than investors.
• Provide input in all technical discussions with a particular emphasis in own particular areas of expertise.
• Liaise closely with members of the ISSB’s technical staff, providing them with advice and guidance on projects, acting as a sounding board on potential issues, and suggesting creative solutions to resolve issues and help projects progress.

Work with external stakeholders

• Liaise with a wide variety of external stakeholders to explain the intent, rationale and benefits of the ISSB and its proposals and decisions, while listening and responding to these stakeholders’ views and reflecting them in the standards’ development and review
• Raise the profile of the ISSB and self, speaking at conferences, seminars,
• Liaise and build relationships with jurisdictional reporting initiatives and regulatory
• Promote IFRS Sustainability Disclosure Standards as the globally accepted standard for sustainability disclosures focused on meeting investors’ information needs.

Candidate Specification: Key Selection Criteria

Criteria for ISSB members

The criteria for ISSB membership are:

• Demonstrated competence and knowledge of sustainability and reporting—all members of the ISSB, regardless of whether they are from the accounting or sustainability reporting profession, preparers, users of sustainability information, regulators or academics, should have demonstrated a high level of knowledge and competence in sustainability and reporting. The credibility of the ISSB and its individual members and the effectiveness and efficiency of the organisation will be enhanced by members who have such knowledge and skills from recent experience.
• Ability to analyse—members of the ISSB should have demonstrated the ability to analyse complex issues, including sciences-based, and consider the implications of that analysis for the decision-making process.
• Communication skills—effective written and oral (both when engaging in person and virtually) communication skills are necessary. These skills include the ability to communicate effectively, including in ISSB meetings, meetings with stakeholders and in written materials such as IFRS Sustainability Disclosure Standards, speeches, articles, memos and external correspondence. Communication skills also include the ability to listen to and consider the views of others from a range of backgrounds and geographical regions. A working knowledge of English is necessary.
• Judicious decision-making—members of the ISSB should be capable of considering varied viewpoints, weighing the evidence presented in an impartial fashion, and reaching well-reasoned and supportable decisions, guided by an overarching conceptual framework, in a timely fashion.
• Awareness of the sustainability reporting environment—the quality and efficiency of IFRS Sustainability Disclosure Standards will be a function of their relevance in a complex and potentially fast-changing set of financial, economic, business, environmental, social and other relevant societal Members of the ISSB should have an understanding of such matters in the global environment in which the ISSB operates. This global awareness should include awareness of sustainability, business and financial reporting issues that are relevant to, and affect the quality of, transparent sustainability reporting and disclosure in the various capital markets worldwide.

• Ability to work in a collegial atmosphere—members should be able to show respect, tact and consideration for one another’s views and those of third parties. Members must be able to work with one another in reaching consensus views based on the objective of the ISSB to develop high-quality and transparent sustainability disclosure standards, working in a multilocation and multicultural environment, engaging in person and virtually with
• Integrity, objectivity and discipline—the credibility of members should be demonstrated through their integrity and objectivity. This includes intellectual integrity as well as integrity in dealing with fellow members of the ISSB and with stakeholders. Members should demonstrate an ability to be objective in reaching Members should also demonstrate an ability to show rigorous discipline and carry a demanding workload.
• Commitment to the IFRS Foundation’s mission and public interest—members should be committed to achieving the objective of the IFRS Foundation of establishing IFRS Sustainability Disclosure Standards that are of high quality, resulting in the provision of comparable and transparent information. A candidate for the ISSB should also be committed to serving the public interest through a private standard-setting process.

Ideal Expertise and Experience

• Strong understanding of sustainability reporting
• Experience at the top of their profession, for example:
  • a Chief Financial Officer, a Chief Sustainability Officer or other senior business executive with strong connection to sustainability reporting and experience integrating sustainability into business decisions;
  • a senior investor/analyst with experience in sustainability investment and the integration of sustainability factors into investment and governance decisions;
  • a senior research professional experienced with the production and use of sustainability data, analytics rankings and scores;
  • an experienced corporate or sustainability reporting standard-setter;
  • a senior regulator;
  • a broad-based academic able to synthesise a wide-array of sustainability science relevant to the financial markets;

and with associated expertise in conference speaking, stakeholder engagement and high-level project management, etc.

Critical Competencies for Success

• Strategic and analytical thinking—intellectually rigorous and able to shape far-reaching policies. A broad thinker who can understand different viewpoints and perspectives and contribute to all of the ISSB’s work while also contributing a specific area of expertise to the development of global sustainability disclosure standards. An able debater, willing to listen and to synthesise others’ arguments to agree on the best course of action.

• Communication and representational skills—able to interact effectively with a senior and demanding team and a range of stakeholders, such as groups representing businesses, investors and other capital market participants, jurisdictional standard-setters, regulators, and other international multilateral and governmental bodies.
• Influencing and negotiating skills—proactively work with colleagues and stakeholders, influencing and shaping the agendas to achieve successful Resilient with high energy levels and strong relationship building skills.
• Personal impact—able to operate as a focal point, with appropriate diplomatic, ambassadorial and public speaking skills, for a high-profile organisation, demonstrating natural authority and credibility.

Other Personal Characteristics

• Practical and pragmatic, being open-minded and willing to consider the art of the possible, rather than being overly dogmatic.
• Adaptable to change and able to accommodate ambiguity and
• A team player with a hands-on approach, able to get things done, and effective in moving projects forward.
• Ability to operate at both a strategic and operational level, meaningfully contributing to both the ISSB’s strategy and execution of its priorities and projects.
• An interest in taking on a public service
• A willingness to take on considerable international
• Working knowledge of English, though not necessarily as a first language.

-------------------------------------------------------------------------------------

How to apply

Please apply via the "Apply" feature at the top of this page, including a CV and covering letter addressed to Ken Robinson, IFRS Foundation, Nominating Committee Chair by 8 May 2026.

Interviews for successful applicants will commence around Q2/Q3.

The Trustees have the discretion to review applications received after the specified date.

For further information, visit www.ifrs.org. 

------------------------------------------------------------------------------------------------------------------------------

About Appier 

Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About The Role

We’re building agentic and recommendation products that power next-gen digital marketing. You will lead an engineering team at the intersection of ML systems, LLM/agent orchestration, and enterprise SaaS to deliver reliable, measurable outcomes for marketers—faster execution, smarter budget allocation, and differentiated brand performance.

Our goal is to build Marketing Agents (e.g., Audience Agent, Campaign Agent and Insight Agent) and Consumer-Facing Agents (e.g., Service Agent, Sales Agent), underpinned by a One Data Platform that enables trustworthy personalization and decisioning at scale.

What You'll build

Agentic Marketing Automation

• Natural language task assignment: users describe objectives and constraints in plain language; agents plan, execute, and report.
• Amplifying brand advantage: systems that help strong brands compound performance while giving others actionable levers to close gaps.
• One Data Platform integration: unify identity, events, product catalog, and campaign data to drive consistent decisions across products.

[Product Areas]

• Marketing Agents
  • Audience Agent: segmentation, targeting strategies, cohort insights, next-best audience.
  • Campaign Agent: multi-step campaign planning, creative/testing suggestions, launch & iteration, performance diagnosis.
• Consumer-Facing Agents
  • Service Agent: post-purchase journeys, retention, support deflection, cross-sell triggers.
  • Sales Agent: lead qualification, outreach recommendations, pipeline nudges (where applicable).
• Recommendation products: ranking, next-best-action, uplift modeling, personalized content/channel selection.

Responsibilities 

Engineering leadership

• Lead a team of engineers (and partner closely with ML scientists) to deliver enterprise-grade agent and recommendation capabilities.
• Translate product goals into technical strategy, milestones, and execution plans; drive delivery with high quality and predictable cadence. 
• Establish engineering excellence: code quality, testing, observability, incident response, and continuous improvement.
• Build an environment of humble, hungry, smart execution—measure outcomes, iterate quickly, reduce waste.

Agentic Systems & ML Product Delivery

• Design and ship agent frameworks: planning/execution loops, tool calling, memory, retrieval, safety guardrails, and evaluation.
• Define evaluation methodology for agents: offline benchmarks, online experiments, success metrics, and human-in-the-loop review flows.
• Assure solid integration with One Data Platform: data contracts, feature availability, privacy controls, and reliability SLAs.
• Partner with Product, Design, Data/ML, and GTM to ensure model behavior aligns with user needs and business goals.

Stakeholder & Culture

• Drive stakeholder alignment: connect engineering objectives to business outcomes (revenue, retention, customer value).
• Promote an autonomous culture: empower autonomous decision-making for both the team and the systems you build.
• Manage fast-paced experimentation while ensuring security, compliance, and enterprise readiness.

About you 

[Minimum qualifications]

• 8+ years professional experience as a Software Engineer; 4+ years in a management/leadership role.
• Strong communication in English (written and verbal).
• Degree in Computer Science / Informatics or equivalent practical experience.
• Proven track record delivering enterprise-grade products (reliability, security, observability, performance).
• Experience working with or managing engineers and ML scientists.
• Experience delivering solutions using Agile principles.

[Preferred qualifications]

• Experience building LLM/agentic systems in production (tool use, RAG, orchestration, evaluation).
• Hands-on background with ML systems (recommendation, ranking, attribution, uplift, LTV, forecasting) and their productionization.
• Familiarity with data platforms (event pipelines, identity resolution, feature stores, lakehouse/warehouse) and data governance.
• Experience with A/B testing and causal measurement; comfortable making tradeoffs using metrics.
• Exposure to MA/CRM domains: segmentation, journeys, omnichannel messaging, campaign ops, budget pacing.
• Experience in leading hybrid (onsite/remote) engineering team.

About Us (Appier Engineering)
At Appier Engineering, we aim to be humble, hungry and smart. We improve through constant measurement and feedback—building less and talking more to ensure outcomes users love while reducing waste. We innovate by failing well, adapt quickly, and stay efficient and responsive when needed. We’re looking for an Engineering Manager who embodies these values through work and life experiences.