【仕事内容】

▼職務内容
PlayStation™Networkは、月間アクティブユーザー1億アカウント以上を抱える世界有数の巨大ネットワークサービスです。私たちは現在、世界中のプレイヤーをつなぐコミュニケーション機能のさらなる進化と、マルチプラットフォーム展開（コンソール、PC、モバイル）に向けた新機能開発（ボイスチャット機能）を推進しています。
本プロジェクトは、既存の枠組みにとらわれず、新しいサーバーアーキテクチャの検討・構築を進めるフェーズにあります。PoC（概念実証）から製品化を見据えて一貫して取り組む、裁量の大きい環境です。
数億人規模のユーザー体験を支える大規模トラフィックと、低遅延・高信頼性が求められるリアルタイム通信領域において、世界水準の品質が求められます。
本ポジションにおいては、エンジニアとして技術的なTrial and Errorの側面からプロジェクトを支えていただくため、エンジニアとしてスペシャリストの指向性が高い方をお待ちしております。

▼組織/職場紹介
私たちはゲームというエンタテインメントを通じて、あらゆる年代や人種を超え世界中の人々に最高の遊び場を提供するために日々取り組んでいます。
私たちの組織には、組織自体も、提供しているプラットフォームもグローバルで大規模であるという特徴があります。本求人の組織では、主に米国のチームと協力しながらサービスの開発を行っており、提供しているプラットフォームは世界の数多くのユーザの巨大なトラフィックを日々処理しています。この環境で私たちは英語力や技術力などで様々なチャレンジをしています。この中には、海外チームとのミーティングや出張の機会もあります。
私たちが自社でサービス開発を行っているプラットフォーマーであることは、業務の幅の広さにも影響しています。一般のゲームプレイヤー向けの B2C だけではなく、ゲームを開発するパートナー企業をサポートするための B2B も提供しており、巨大なトラフィックを処理する Web API の開発だけではなく、業務向けの Web アプリケーションの開発も行っています。
組織としてより良いやり方や新しいやり方を模索することが推奨されており、チームによっては自分の役割を超えてフルスタックな取り組みを行うなど、様々な個性のチームがあります。チームの雰囲気は様々ですが 20 代、30 代の社員も多く、若い世代の方であっても意見が言えてフラットに議論ができる職場です。ゲーム好きな社員が多いため、自社の製品やゲームについて会話することも頻繁にあります。
TechLeadとして開発の最前線でご活躍いただきつつ、将来的なキャリアとしてはアーキテクトポジション、マネジメントやプロジェクト推進に進むことも可能です。

▼魅力
私たちの環境で得られるこれらのユニークな体験にご興味がある方は、ぜひご検討ください。PlayStation™Networkの成功をさらに加速させ、新たなビジネスを切り拓く熱意のある方をお待ちしています。
・ 裁量とスケール
・世界的なプラットフォームにおける、スタートアップのような裁量とスピード感を持って取り組めます。
・技術的な挑戦：「リアルタイム通信 × 大規模トラフィック」というバックエンドエンジニアとして高難度の技術課題に、RustやAWS等のモダンな技術で挑めます（JavaやC++等で活躍できるエリアもあります）。
・グローバルキャリア：USチームとの密な連携を通じ、日本にいながらグローバル水準の開発プロセスと英語力を磨くことができます。

▼使用している技術領域
現時点で必要な知識ではなく、ソフトウェア開発の本質的な思考力や構築力を期待します。
・Cloud Native (AWS やコンテナ、マイクロサービスを活用中、サービスメッシュは導入中)
・システム要件定義 / 設計
・Java や Python
・RDB や KVS
・REST API と Web 技術
・Kubernetes と Linux を用いたサーバ開発・運用
・Web サービスのテスト及びテストの自動化
・CI/CD ツールチェイン
・GitHub
・アジャイル (Scrum)
・DevOps

【応募資格】
◆必須（MUST）
・サーバーサイド/バックエンドの開発経験（言語不問：Java, Rust, C++など）
・Linuxの基本操作およびTCP/IPなどネットワーク技術に関する基礎知識
・コンピュータサイエンスの基礎知識
・ビジネスレベルの日本語力
・読み書きレベルの英語力（ドキュメント読解、チャットでの意思疎通）

◆歓迎（WANT）
・C++を用いた開発経験（サーバーサイド・組み込み問わず歓迎）
・Rust でのプログラミング経験、または強い興味・関心
・AWSなどのパブリッククラウドを用いたネットワークサービスの設計・構築経験
・WebRTCやWebTransportなどの低遅延・リアルタイム通信技術への知見、興味関心
・英語での口頭コミュニケーション能力（会議での議論など）

■語学力
・[日本語] 普段の業務では日本語を用います。ミーティングなどでの会話、既存の日本語ドキュメントの読解、チャットやビジネスツールなどでの読み書きのために、基本的な日本語のコミュニケーションスキルが必要です。
・[英語] グローバルに存在する各拠点のスタッフとの密な連携のため、英語によるコミュニケーション（口頭での会話、ドキュメント作成、チャット、メール、出張、プレゼンテーションなど）が必要となる機会が多くあります。自ら向上する意欲があれば現在の語学力は問いません。
 
【求める人物像】
・周囲とオープンなコミュニケーションが取れる方
・様々な技術に興味を持っている方
・グローバル/大規模なサービス開発に興味を持っている方
・開発したプロダクトに情熱が持てる方
・チームとしての成果・成長に喜びを見いだせる方

◻︎関連記事
https://whatweuse.dev/article/sonyinteractive

組織・チーム紹介

私たちは、PlayStation コンソールを通して、世界中のプレイヤーがつながり、共に楽しみ、感動を共有できるエンタテインメント体験を提供しています。本チームは、プロフィール、フレンド、メッセージ、パーティーなどのソーシャル機能を通じて、オンラインでのコミュニケーション体験を支える重要な役割を担っています。PlayStation コンソール上で動作するクライアントアプリケーションと、それを支えるサーバーアプリケーションの両方を自社で開発しており、全世界で 1 億 2,000 万人を超える月間アクティブユーザー（MAU）に向けたサービスを提供しています。
Webやクラウドといった汎用的な技術を活用しつつ、世界最大級のトラフィックを支えるスケーラブルなシステムを構築・運用するなど、他ではなかなか経験できない技術的チャレンジが待っています。また、海外チームとの協働も非常に活発で、英語を使ったミーティングや日常的なコミュニケーションを通じて、グローバルな環境で技術力と語学力の両面を磨くことができます。
キャリア志向に応じて、将来的にはリーダーとしてチームを率いることも、フルスタックエンジニアとして専門性を深めることも可能です。自社サービスの中でゼロから機能開発に携わり、世界中のプレイヤーに直接価値を届ける手応えを感じることができます。
チームは 20〜30 代を中心とした若い世代で構成されており、技術・コスト・効率・ユーザビリティ・UX など多面的な観点からフラットに議論ができる文化があります。
ゲームやネットワークサービスが好きで、製品への思い入れを持つメンバーが多く、海外拠点との連携を通じてグローバルな視点でサービスを進化させています。
PlayStation の未来を支え、世界中のプレイヤーに新しいつながりと体験を生み出すことに情熱を持てる方をお待ちしています。

職務内容

PlayStation のソーシャル機能（フレンド機能を中心）の設計・開発・運用を担当していただきます。PlayStation コンソール上のアプリケーションから、クラウド上のサーバーアプリケーションまで幅広く関わり、世界中のプレイヤーがつながる体験を支えるエンドツーエンドの開発に携わります。クライアント・サーバー双方のエンジニア、デザイナー、プロダクトマネージャーなどと協働しながら新機能を開発します。PlayStation という大規模プラットフォーム上で、1億人を超えるユーザーに利用される高信頼・高パフォーマンスなシステムを構築・改善します。また、職場環境としてはリモートワークを基本とした柔軟な働き方が可能です。一方で、社内ハッカソンやソーシャルイベントなど、対面でのコミュニケーションの場も活発に設けられており、チーム内外での情報共有や技術的な刺激を得やすい環境があります。

[具体的な職務例]

• PlayStation コンソールアプリケーションおよび関連 SDK の設計・開発（JavaScript / TypeScript, C++）
• ソーシャル機能を支えるサーバーアプリケーションおよび API の設計・実装（Java, JavaScript / TypeScript）
• クライアントとサーバー間の通信仕様設計、パフォーマンスチューニング
• 新機能のUX改善や機能拡張に向けたチーム内議論・プロトタイピング
• 海外拠点を含むグローバルチームとの協働による仕様検討・開発調整
• 継続的デリバリー、テスト自動化、モニタリングなどの運用改善

[使用技術・環境（例）]

• 言語：C++, C#, Java, Python, JavaScript / TypeScript
• インフラ：AWS / Kubernetes / Docker
• コラボレーション：GitHub Enterprise, Jira, Confluence, Slack

求められる実務経験・スキル・人物像

【必須（MUST）】

• チームでのソフトウェア開発経験（3年以上目安）
• JavaScript / TypeScript を用いたクライアントアプリケーション開発経験
• ネットワーク通信を伴うクライアントまたはサーバーアプリケーションの設計・実装経験
• 基本的な Linux 環境での開発経験・知識

【歓迎（WANT）】

• C++、Java など、いずれかの言語を用いたアプリケーション開発経験
• クライアント／サーバー双方の開発経験、またはフルスタック志向
• Web API の設計・開発経験
• クラウド環境（AWS など）での開発・運用経験
• SDK またはライブラリ開発経験
• チームリーディングや技術的な意思決定の経験
• 大規模ユーザー向けネットワークサービスの開発・運用経験

【求める人物像】

• チームでの協働を大切にし、オープンなコミュニケーションができる方
• クライアント－サーバーの垣根を超えた開発に取り組みたい方
• ユーザー体験やインタラクションデザインに関心を持ち、プロダクトの価値向上を意識して開発できる方
• 新しい技術や未経験の領域にも前向きに取り組める方
• 世界中のプレイヤーに価値を届けるサービス開発に情熱を持てる方

【語学力 / Language Skills】

英語：グローバルチームとの連携のため、チャット・メール・会議などの基本的なコミュニケーションスキル
※ただし、現時点の語学力よりも、向上への意欲を重視します

日本語：ビジネスレベルの日本語力（日本語能力試験N1またはそれと同等以上）

■職務内容
PlayStation Networkは全世界で1億人を超えるアクティブユーザーを有しており、ユーザーの反応をダイレクトに感じられる環境の中で、ユーザーに最高のエクスペリエンスを提供すべく、さらなる発展に向けて日々チャレンジしています。

本ポジションでは、PlayStationを最高かつ最も安全なゲームプラットフォームにするというミッションのもと、セキュリティのニーズを確実に満たしながら、プラットフォームへの影響を最小限に抑えることが必要とされる業務を行います。様々なチームと継続したコミュニケーションを行い、クラウド環境の保護と可視性を提供するセキュリティツールやプロセスの計画、設計、開発、テスト、管理を支援します。求められるものは技術的なもので、セキュリティの原則を理解し、それらが本番環境にどのように適用されるかを理解する必要があります。

[主な業務]
- PlayStation Network のクラウドインフラストラクチャのセキュリティ制御とフレームワークを設計、構築、実装する
- セキュリティギャップの検出に責任を持ち、セキュリティツールと運用プロセスの成熟に向けた取り組みを主導する
- 製品およびプラットフォームチームと緊密に連携して、システム要件の定義、エンジニアリング、クラウドベースのセキュリティアプリケーションとコントロールの実装を行う
- マルチクラウド環境全体で監査、セキュリティ保護、変更の実施を支援する自動化ソリューションを設計、開発、導入する
- 自動保護メカニズムを使用してプラットフォームの可用性を向上させるためのツールを推進する
- 新しいテクノロジーを研究・紹介し、協力してソリューションを導入する
- 周囲のエンジニアに対して、プラットフォームを保護するためのより良い設計選択を行うよう導く
- セキュリティとプライバシーのエキスパートになる
- DevSecOpsプロセスとツールを適用して、コードのビルドとデプロイメントにシームレスに統合するセキュリティプロセスを自動化するコードを記述する

■組織・チーム紹介
PlayStation Networkの企画・設計・開発・運用を担っているエンジニアリング部門です。
PlayStationのライフサイクルを構成する、クライアントソフトウェアからゲームコンテンツ配信・販売機能、オンラインゲーム機能、ソーシャルコミュニティ機能等のプラットフォームサービスまで、幅広くコンシューマーやゲームデベロッパーへサービスを提供しています。
チーム内外問わず、技術、コスト、効率といったことをフラットに議論できる職場です。職業柄ゲームが好きな社員が多く、PlayStationに対する思い入れも強いです。

本ポジションのチームは、USのチームと密接にコミュニケーション・コラボレーションが必要なため、英語の活用や出張の機会も多くあります。
PlayStation5の成功を更に加速させ、その先のPlayStationビジネスを切り拓く熱意のある方をお待ちしております！

■必要とされる専門性・経験
【必須(MUST)】
- ビジネスレベルの日本語・英語能力
- AWSやGCPなどクラウドプラットフォームでの、認証・認可のワークフロー実装やセキュリティオペレーション実装のセキュリティエンジニアリング経験
- セキュリティフレームワークとコンプライアンス標準に関する深い知識
- 優れた文章・口頭でのコミュニケーション能力、ならびに技術者および非技術者の両方に明確に伝える能力を含むコミュニケーションスキル、および高い分析および問題解決能力
- PythonやGoなどを用いたワークフローの実装経験

【歓迎(WANT)】
- CISSP、CCSP などの技術認定資格や、セキュリティとテクノロジーに対する情熱を証明する資格
- AWSやGCPなどのマルチクラウドプラットフォームで豊富な経験を持ち、セキュリティエンジニアリングまたはアーキテクトとしての実績
- セキュリティフレームワークとコンプライアンス標準に関する深い知識
- CloudFormationやTerraformなどのIaCツールの設計と導入の経験
- CI/CD、DevOps、または同様の経験（例：GitHub、Jenkins、Terraform、Kubernetes）に関する包括的な経験
- エンドツーエンドのエンタープライズレベルシステムの構築経験
- コーチングと人材育成における実績

■参考

AWS導入事例: 株式会社ソニー・インタラクティブエンタテインメント (amazon.com)

The Position

OPSWAT is now searching for Tier 1&2 Hybrid Technical Support Engineer to join our Customer Support team. The role focuses on diagnosing and resolving complex technical issues and escalated issues from tier 1 support and ensuring customer satisfaction through timely responses. We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and “doing what it takes,” to contribute to OPSWAT’s quick growth.

We are interested in candidates based in Japan with Japanese as a primary language.

What You Will Be Doing

• Handle complex technical issues and escalated ones from Japanese partners/customers support via phone, case system, and chat.
• Provide advanced troubleshooting and support for OPSWAT solutions via log analysis, system diagnostics, network configurations.
• Conduct remote sessions with customers.
• Reproduce customer issues in lab environments and validate solutions and bug fixes.
• Evaluate the complexity of issues and escalate to tier 3 support.
• Collaborate with the global Tier 1, Tier2 and Tier 3 support team well.

• In collaboration with the existing TAM (technical account manager)in Japan, we provide support to our customers in Japan.

• Work closely with technically oriented customers (typical customers are engineers and IT personnel).
• Provide status updates to customers, adhering to SLA and commitments.
• Maintain clear and professional communication to ensure positive customer experience and CSAT.
• Contribute to the KBs creation and updates for customer’s self-service.
• Mentor all inquiries from Japanese customers/partners and contribute to support process improvement.
• Get involved in professional services delivery.
• Get involved in other side projects and operations per request.

What We Need From You

• Bachelor’s degree in computer science (CS), a technical discipline, or equivalent experience.
• Strong knowledge of Windows and Windows Server.
• A good foundation of basic networking concepts.
• Basic knowledge of Linux, with an interest in expanding the knowledge.
• Ability to think logically, analyze logs and troubleshoot computer software and IT related issues.
• Spoken and written English skills are required.
• Good communication and interpersonal skills.
• A proven customer-oriented attitude.
• Strong team collaboration abilities and organizational skills.
• At least 4 years of Experience in providing customer support of technical software products or a technical helpdesk environment or a related field.

If Would Be Nice If You Had

• Experience working with offshore teams.
• Familiarity with computer programing.
• Technical familiarity with Mac OS.
• Cybersecurity domain experience, including file security, device security, network security, etc.
• Network integration skillsets (e.g. Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).
• Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI/CD tools, Terraform, Ansible, Monitoring & Logging Tools (Zipkin, Sentry, Prometheus, ELK stack).

• Experience in Cloud Based Services (Azure, AWS, GCP).

• Knowledge of Sandbox and anti-malware products.

• Experience working on Linux based infrastructure.
• Experience working with scripting languages such as bash script, PowerShell, and Python.
• Configuration and management of databases such as MySQL, Mongo.

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
Connect the dots from technology solutions, inclusive of the Everpure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
Passionately bring to light the advantages of a Everpure Storage solution
Refine sales strategy and tactics, taking command of technical responsibilities
Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Take control of evaluations,  benchmarks and system configurations
Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
Author responses to RFI & RFPs
Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
Promote mutual roadmap and planning exchanges
Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
Move with market trends and competitive landscape to promote thought leadership within our organization
Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

Creativity, empathy, an open mind, curiosity and a desire for continuous learning
Strong public sector domain knowledge across central ministries/agencies, independent administrative agencies, municipalities, and education/healthcare; understanding of decision processes and constraints a plus.
Government procurement/tender experience including RFx (RFI/RFP), specs support, compliance matrices, Q&A, bid presentations, and evaluation support a plus.
Partner ecosystem collaboration with SI partners, cloud providers, and ISVs; ability to align technical architectures with commercial motions.
Pre-sales experience is required: 5 or more years of relevant experience, mixed among technology, design, and communications required.
Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in targeting new prospects and converting them into clients
Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)Linux, NFS file systems and Linux distributed network environment
Familiarity with AWS, Azure, GCP a plusInstallation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
Familiarity with containers, k8s and microservices architectures a plusStrong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networkingExcellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience
Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

The Field Solution Architect (FSA) is the regional business and technical leader for a specific workload, responsible for driving strategy, execution, and measurable business impact and growth for that workload across the assigned geo.  Acting as a Workload Business Owner, the FSA combines deep technical expertise with cross-functional leadership to grow the pipeline, accelerate bookings, and strengthen Everpure’s ecosystem.

The FSA partners closely with district and regional Sales, Sales Engineering, Global Partner Organization, and Marketing leadership to shape and execute go-to-market strategies for their assigned workload. Through annual planning cycles, quarterly sales reviews (QSRs), and ongoing GTM alignment, the FSA advises leadership on market opportunity, customer priorities, and competitive dynamics. By adding workload-specific insights into regional and district strategies, the FSA ensures growth opportunities are clearly represented, prioritized, and translated into actionable plans that drive pipeline creation, bookings, and sustained adoption.

The role requires strong technical depth in Artificial Intelligence, Analytics and/or high performance computing along with a solid understanding of the surrounding ecosystem. Curious and proactive, the FSA drives enablement, knowledge sharing, and new opportunity development to expand Everpure’s impact across the region.

WHAT YOU'LL DO

• Key Responsibilities

  1. Workload Ownership and Business Growth

  Own the business success of your workload across APJ. Operate with a business development mindset and partner with regional GTM leadership to drive structured annual planning, and alignment across sales, SE, marketing and partner organizations.

  Activities:

  • Develop and execute a regional “Workload Business Plan” with measurable goals and actions.
    
    
    
  • Conduct TAM and whitespace analysis to identify growth opportunities.
    
    
    
  • Collaborate with Sales, SE, Marketing, and Partner Leadership to track and execute regional GTM plays for your workload.
    
    
    

   

  • Maintain alignment with HQ and product teams to refine technical messaging (“Why Everpure / Why Now”).
    
    
    
  • Track progress and report quarterly insights and outcomes to leadership.
    
    
    

  2. Strategic Account Engagement

  Take ownership for integrating your solution strategy into the top strategic account Technical Account Plans, ensuring clear actions that drive expansion and sustained workload growth.The FSA acts as a trusted advisor and workload strategist, partnering with account teams, alliance partners, to uncover insights that shape Everpure’s positioning and accelerate workload adoption, pipeline generation, bookings growth.

  • Investigate workload presence within the top-strategic accounts. Understand what the customer is currently using, which vendors and technologies are involved, and where Everpure can add differentiated value.
  • Lead or co-lead strategic pipeline creation customer meetings, workshops, architecture reviews, and workload deep dive sessions
    
    
    
  • Collaborate with alliance and ecosystem partners to gather technical and commercial intelligence that informs competitive strategy and solution fit.
    
    
    
  • Co-develop account-specific workload strategies with AE/SE teams, aligning Everpure’s strengths with the customer’s business priorities.
    
    
    
  • Drive workload-specific opportunity identification, cross-sell, and upsell within key accounts.
    
    
    
  • Lead or support executive briefings (EBCs), roadmap discussions, and innovation workshops to influence long-term architecture decisions.
    
    
    

  3.  Domain Mastery of the Solution

  Be the regional Subject Matter Expert (SME) for the assigned workload demonstrating mastery of both the technology and the sales motion. Align workload strategies and architectures with Everpure Storage’s unique strengths to drive differentiation, technical wins, and measurable customer outcomes.

  • Demonstrate 501-level technical expertise and maintain up-to-date knowledge of the solution area.
    
    
    
  • Proactively drive technical wins in key opportunities and complex deals.
    
    
    
  • Lead architecture reviews, workshops, and technical demonstrations.
    
    
    
  • Provide competitive intelligence, product insights, and updates to the field.
    
    
    
  • Align workload positioning and architectures with Everpure’s platform strengths: Evergreen, simplicity, efficiency, and Enterprise Data Cloud (EDC).
    
    
    
  • Mentor SEs to independently position, design, and size solutions confidently.
    
    
    
  • Maintain readiness of demo environments and FSA lab assets.
    
    
    
    

  4. Ecosystem, Evangelism and Enablement

  Act as the voice and advocate of your workload across Everpure, partners, and the broader ecosystem. Build a strong technical community that amplifies Everpure’s message, strengthens partner capability, and drives mutual success across alliances and the channel.

  • Collaborate with alliance partners, ISVs, and GSIs to identify complementary technologies that strengthen Everpure’s workload positioning.
    
    
    
  • Leverage alliance and partner intelligence to uncover where workloads are deployed today and translate findings into actionable insights for account teams.
    
    
    
  • Lead quarterly enablement sessions and workload-focused workshops for partners, SEs, and sales teams to scale capability and readiness.
    
    
    
  • Represent Everpure at industry events, alliance webinars, and technical forums to promote Everpure’s differentiated workload strategy.
    
    
    
  • Publish technical content: blogs, demos, and videos to reinforce thought leadership and solution relevance.
    
    
    
  • Channel field intelligence, competitive insights, and feature requests to HQ via structured feedback loops and the RFE process.
  1. Operational Excellence

   

  The FSA proactively engages on key opportunities to drive technical wins and contribute to solution design in strategic deals, participating in regional deal reviews when aligned to their solution domain. Operational excellence is measured through consistent execution, data hygiene, and active field leadership that directly supports technical wins and workload growth.

  The role is accountable for maintaining clear, timely, and accurate SFDC updates, including opportunity details and specialist notes, for all engagements. These activities are measured and reviewed as part of the FSA’s overall performance to ensure sustained pipeline quality, execution discipline, and scalable success.

  Activities:

  • Maintain accurate, complete, and timely updates in SFDC for all engaged opportunities, including clear Specialist Notes, to ensure visibility, forecasting accuracy, and execution alignment.
    
    
    
  • Capture and document customer win stories tied to the solution domain on a quarterly basis, highlighting business value, technical differentiation, and repeatable success patterns.

WHAT YOU BRING 

• • Must be fluent in Japanese and proficient in English.
  • Advanced degree in computer science, engineering or mathematics
  • 10+ years’ experience with AI/ML systems across various aspects including LLMs, distributed training and inference optimization, data modelling, HPC, and/or cloud Infrastructure with special emphasis in areas of Compute, Storage, and Networking
  • Proficiency with PyTorch, Ray, Kubernetes, and GPU clusters (NVIDIA/AMD)
    Highly Motivated/Independent and self-starting
  • An outside the box thinker who can think innovatively
  • The ability to quickly dig in to learn and adapt to new technologies
  • Produce solution collateral for customers in the form of presentations, short papers, demos, Proof of concepts and
  • Create public content such as blogs, webinars or podcasts to drive thought leadership
  • Willingness to promote a culture of collaboration by partnering with solution stakeholders across the organization – eg. sales, alliance, marketing
  • A strong desire to mentor and coach team members throughout the organization.
  • Strong problem-solving skills
  • Must be able to communicate effectively and in a constructive manner with management, peers, coworkers as well as customers, partners and key industry stakeholders

   Preferred Qualifications

  • Experienced selling complicated technical solutions to customers.
  • Experience with high-performance storage technologies and data platforms

    (e.g.Kafka, Spark).

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
Connect the dots from technology solutions, inclusive of the Everpure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
Passionately bring to light the advantages of a Everpure Storage solution
Refine sales strategy and tactics, taking command of technical responsibilities
Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Take control of evaluations,  benchmarks and system configurations
Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacityAuthor responses to RFI & RFPsSeek out and spur new opportunities for interoperability, functional, and performance testing/validation
Promote mutual roadmap and planning exchangesLiaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioningMove with market trends and competitive landscape to promote thought leadership within our organization
Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

Creativity, empathy, an open mind, curiosity and a desire for continuous learning
Pre-sales experience is required Enterprise account leadership across multi-stakeholder, multi-year programs; strong deal orchestration and stakeholder management. Partner ecosystem collaboration with SI partners, cloud providers, and ISVs; ability to align technical architectures with commercial motions.
5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in targeting new prospects and converting them into clients
Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)Linux, NFS file systems and Linux distributed network environment
Familiarity with AWS, Azure, GCP a plusInstallation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
Familiarity with containers, k8s and microservices architectures a plus
Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and ContainersKnowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networkingExcellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience
Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. 

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure, solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

• Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure, portfolio and others from the ecosystem, to measurable customer business outcomes
• Passionately bring to light the advantages of a Everpure, solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Partner enablement experience on discovery, sizing, competitive positioning, and objection handling
  
• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave. Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
Connect the dots from technology solutions, inclusive of the Everpure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
Passionately bring to light the advantages of a Everpure Storage solution
Refine sales strategy and tactics, taking command of technical responsibilities
Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Take control of evaluations,  benchmarks and system configurations
Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
Author responses to RFI & RFPs
Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
Promote mutual roadmap and planning exchanges
Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
Move with market trends and competitive landscape to promote thought leadership within our organization
Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

Creativity, empathy, an open mind, curiosity and a desire for continuous learning
Strong public sector domain knowledge across central ministries/agencies, independent administrative agencies, municipalities, and education/healthcare; understanding of decision processes and constraints a plus.
Government procurement/tender experience including RFx (RFI/RFP), specs support, compliance matrices, Q&A, bid presentations, and evaluation support a plus.
Partner ecosystem collaboration with SI partners, cloud providers, and ISVs; ability to align technical architectures with commercial motions.
Pre-sales experience is required: 5 or more years of relevant experience, mixed among technology, design, and communications required.
Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in targeting new prospects and converting them into clients
Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)Linux, NFS file systems and Linux distributed network environment
Familiarity with AWS, Azure, GCP a plusInstallation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
Familiarity with containers, k8s and microservices architectures a plusStrong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networkingExcellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience
Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

WHAT YOU'LL DO

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Passionately bring to light the advantages of an Everpure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• We are primarily an in-office environment and therefore, you will be expected to work from the {{OFFICE_LOCATION}} office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

About Okta:
Okta is the leading independent provider of identity for the enterprise. We enable everyone to safely use any technology, anywhere, on any device or app. The Okta Platform and Auth0 Platform enable secure and flexible access, authentication, and automation, transforming people's experience in the digital world and placing identity at the core of business security and growth.

At Okta, we welcome diverse perspectives and experiences. We are not looking for someone who checks every single box. We are looking for lifelong learners and individuals who can make our team better through their unique experiences. Want to join our team? We are building a world where identity belongs to you.

As a Senior Solutions Engineer on the Okta Japan SE team responsible for the Okta Platform, you will serve as a key technical and business advisor to customers and partners. Leveraging your passion for technology and expertise, you will plan, propose, and demonstrate how Okta’s solutions solve critical challenges for customers—ranging from field managers to C-level executives—throughout the entire sales cycle. Ultimately, this role directly contributes to achieving quarterly and annual sales targets in Japan.

What you’ll be doing

• Collaborate with the sales team and related departments, acting as an authority on technology and the identity security domain, to ensure customers fully understand the value and potential of the Okta Platform.
• Communicate the value of adopting Okta solutions to customers in various roles—from practitioners and managers to C-level executives—to build trust.
• Explain concepts clearly to customers unfamiliar with Okta products or identity technology, while accurately answering questions from knowledgeable customers to establish credibility.
• Serve as a primary technical resource, confidently handling product features and detailed technical inquiries from customers, partners, and internal Okta teams.
• Promote knowledge sharing and actively enhance the expertise and efficiency of the entire SE team by contributing to and utilizing best practices and reusable assets.
• Support customers in executing Proof of Concepts (PoC) and technically demonstrate that adopting Okta’s identity solutions brings value to the customer.
• Participate as a presenter or demonstrator in online or offline events aimed at promoting Okta.
• Lead less experienced sales representatives and SEs, contributing to the constructive performance improvement of the entire team through appropriate feedback.

What you’ll bring to the role

• Experience in customer-facing roles as a Pre-sales SE or Technical Sales.
• Ability to build and maintain strong relationships of trust with customer technical staff and leaders throughout the sales process.
• Native-level Japanese with excellent communication and reading comprehension skills.
• Ability to convey questions and opinions in English via email, Slack, or one-on-one conversations.
• Joy in spreading solutions that lead the industry and benefit society.
• Enjoyment in collaborating with Okta’s expanding partner community in Japan and working with Pre-sales Engineers around the world.
• A desire to improve pre-sales skills—not just product or authentication technology knowledge—and aim to become a top-tier Solutions Engineer.

And extra credit if you have experience in any of the following!

• Pre-sales experience in an organization using sales methodologies such as SPIN, Solution Selling, or MEDDICC.
• Experience with Identity & Access Management, Single Sign-On, Security, and API-based solutions.
• Experience in the cybersecurity field (specifically design, implementation, or operation of security products/solutions like EDR/XDR, SIEM; or security risk assessment and consulting experience).
• Experience using at least one standard network security protocol (OAuth 2.0, OpenID Connect, SAML, LDAP, etc.).
• Knowledge/experience with cloud platforms (AWS, GCP, Azure) and tools like Kubernetes, Terraform, or serverless environments.
• Understanding of core security in general applications (password hashing, SSL/TLS, EAR, XSS, XSRF).
• Experience speaking at technical conferences or webinars, or writing technical blogs.
• Experience communicating and working with overseas engineers in English.

What you can look forward to as an Okta employee

• Benefits
• Social Impact Activities
• Okta’s People, Connections, and Community

Okta is building a dynamic work environment by providing the best tools, technology, and benefits to help employees work productively in an environment that suits their individual needs. Each organization operates with unique flexibility and mobility so that every employee can be their most creative and successful self, regardless of where they live. Find your place at Okta today! Careers at Okta.

Okta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or veteran status. We also consider qualified applicants with arrest and conviction records in accordance with applicable laws. If you require reasonable accommodation to participate in the application or interview process, please use this form to apply.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy.

#LI-Hybrid
#LI-KH1

P14658_3317621

Get to know Okta Okta is the World’s Identity Company. We enable everyone to safely use any technology—anywhere, on any device or app. The Okta Platform and Auth0 Platform enable secure and flexible access, authentication, and automation, transforming people's experience in the digital world and putting Identity at the heart of business security and growth.

At Okta, we welcome diverse perspectives and experiences. We aren't looking for someone who checks every single box. We are looking for lifelong learners and people who can make our team better with their unique experiences. Join our team! We are building a world where Identity belongs to you.

As a member of the Okta Japan SE team, the Senior Solutions Engineer for the Auth0 Platform will serve as a key technical and business advisor to customers and partners. Leveraging a passion for technology and deep expertise, you will plan, propose, and demonstrate how Auth0 solutions solve critical business challenges for stakeholders ranging from field practitioners to C-level executives throughout the sales cycle. Consequently, you will directly contribute to achieving quarterly and annual sales targets in Japan.

What you’ll be doing

• Collaborate with the sales team and related departments to act as an authority on technology and the Identity Security domain, ensuring customers fully understand the value and potential of the Auth0 Platform.
• Communicate the value of implementing Auth0 solutions to customers in various positions (practitioners, managers, C-level) and earn their trust.
• Serve as a primary technical resource, confidently responding to product functionality questions and detailed technical inquiries from customers, partners, and internal Auth0 teams.
• Drive knowledge sharing by contributing to and utilizing best practices and reusable assets, proactively elevating the expertise and efficiency of the entire SE team.
• Support customer Proof of Concepts (PoCs) to technically demonstrate that implementing Auth0’s identity solutions will deliver value to the customer.
• Participate as a presenter and demonstrator in online or offline events aimed at evangelizing Auth0.
• Lead less experienced sales representatives and SEs, contributing to constructive performance improvement of the entire team through appropriate feedback.

What you’ll bring to the role

• Experience in customer-facing roles as a Pre-sales SE or Technical Sales.
• Ability to build and maintain strong relationships of trust with customer technical staff and leaders throughout the sales process.
• Native-level Japanese proficiency with excellent communication and reading comprehension skills.
• Ability to ask questions and express opinions in English via email, Slack, or one-on-one conversations.
• Joy in spreading industry-leading solutions that benefit society.
• Enjoyment in collaborating with Okta’s expanding partner community in Japan and working with Pre-sales Engineers around the world.
• A desire to become a top-tier Solutions Engineer by refining pre-sales skills, not just product and authentication technology knowledge.

And extra credit if you have experience in any of the following!

• Pre-sales experience in an organization using sales methodologies such as SPIN, Solution Selling, or MEDDICC.
• Experience with Identity & Access Management (IAM), Single Sign-On (SSO), Security, or API-based solutions.
• Experience using at least one standard network security protocol (OAuth 2.0, OpenID Connect, SAML, LDAP, etc.).
• Knowledge/Experience with Cloud Platforms (AWS, GCP, Azure) and tools such as Kubernetes, Terraform, or Serverless environments.
• Hands-on development experience in one or more of the following areas: Web Development (JavaScript, HTML, Front-end frameworks), Mobile Development (iOS, Android), Backend Development (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
• Knowledge of modern technologies such as Generative AI, Intelligent Agents, and Conversational Bots.
• Understanding of core application security (Password Hashing, SSL/TLS, EAR, XSS, XSRF).
• Experience speaking at technical conferences/webinars or writing technical blogs.
• Experience working as a software developer.
• Experience communicating and working with overseas engineers in English.

What you can expect as an Okta employee

• Benefits
• Social Impact (Okta for Good)
• Okta's People, Connections, and Community

Okta builds a dynamic work environment by providing the best tools, technology, and benefits so that employees can work productively in an environment that suits their needs. Each organization has a unique way of working with flexibility and mobility so that every employee can be their most creative and successful self, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider qualified applicants with criminal histories, consistent with applicable legal requirements.

#LI-Hybrid
#KH-1
P24422_3330489

As a Senior Security Analyst on the Information Security Trust team, you will support the implementation of a continuously evolving governance, risk, and compliance program (GRC) supporting our enterprise and products. In this role, you will help establish a strong program for security by setting security policy and standards in alignment with applicable industry frameworks, ensure that groups across the company are aware of and adhere to security requirements, assess risk posture of systems and environments, work with teams throughout the organization to ensure control requirements are implemented in accordance with security policies and standards, oversee control assessments from external assessors, and continuous monitor programs to ensure controls are healthy and any gaps are addressed.

This role is based Tokyo Japan. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. 

This role will require you to be fluent in both English and Japanese and familiarity in working with companies based in Japan.

To be successful in this role, you need: 

• To be ambitious, detail oriented, and to work to impact, not completion
• Excellent problem solving skills and the ability to dissent constructively and find resolution while showing respect towards others
• Ability to make sound, situationally aware decisions
• Ability to communicate effectively verbal and written communication skills, and ability to effectively provide security subject matter expertise across all levels of Appian information security concepts and requirements to personnel of varying technical backgrounds and positions 
• Ability to track work accurately and handle multiple work streams simultaneously, while meeting aggressive deadlines and delivering impactful products
• Ability to execute on established roadmaps
• Ability to work as a team to accomplish shared goals
• A passion for security and technology
• Strong understanding and knowledge of security frameworks (e.g. ISMAP, IRAP, ISO 27001, etc.)
• Strong understanding and knowledge of relevant technologies such as: cloud-based SaaS / PaaS software delivery models and underlying IaaS (e.g. AWS, Azure, GCP), modern cloud native technologies (e.g. Kubernetes, Docker, serverless), operating systems (e.g. Windows, UNIX, Linux), cryptography
• Ability to evaluate environments, architectures, plans against compliance requirements to identify gaps, and to work collaboratively with teams responsible for implementing controls to provide guidance and oversight on how best to meet compliance requirements
• Ability to work independently

Basic qualifications:

• Fluency in both English and Japanese
• B.S./B.A. or greater in related field of study and / or relevant certifications (e.g. CISSP, CISA, CISM)
• 5+ years of experience in security compliance / governance, risk management, information assurance, or other related field

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experienced using Datadog and/or other cloud monitoring tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experience working with cross functional teams Sales, Support, Engineering
• Experienced using Datadog and/or other cloud monitoring tools
• Thai language proficiency is a requirement as this role focuses on Thai speaking clients in the region

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Technical Account Managers are highly experienced Architects who bring both deep technical expertise and strong interpersonal skills to support a small portfolio of strategic clients (approximately 3 per TAM). They must be quick on their feet and able to put a positive spin on challenging customer situations, both in the boardroom with a client CTO and while sharing the command line with a client admin. They must be effective technically, both as communicators and doers. They must be capable of managing and maintaining a client relationship, while keeping a tight organizational watch over the technical aspects of their accounts.

How you'll make an impact

• Collaborate with the customer and the internal account team to jointly identify short and long-term priorities and develop the associated engagement plan
• Act as the primary technical advisor for client teams, providing guidance and hands-on support across a range of areas, including:
• Dataiku platform architecture and deployment
• Platform operations and upgrades
• Best practices for platform usage
• Security, data management, and compute resources
• ML-Ops, monitoring, and scaling strategies
• Assist clients in integrating the product into their systems and troubleshoot technical challenges
• Manage project milestones in partnership with Customer Success Managers and clients, contribute to deliverables, provide regular status updates and proactively identify and mitigate issues and risks
• Serve as a central point for client technical information and contribute to the account strategy alongside the broader account team
• Capture client feedback and feature requests to inform the Product and Engineering teams
• Advise client tech leaders on complementary technologies and long-term technical strategy.
• Explore and support advanced use cases involving Dataiku, such as edge computing, deep learning, and MLOps
• Support the growth and effectiveness of the Field Engineering team through documentation, process improvements, and knowledge sharing

What you'll need to be successful

• 7+ years of experience in a customer-facing technical role
• Native or bilingual proficiency in Japanese
• Fluent English communication 
• Strong communication and client relationship skills
• Experience supporting both pre- and post-sales engagements
• Proficiency in Linux system administration, including networking
• Experience with identity and access management tools (e.g., LDAP, Kerberos, Active Directory, IAM)
• Hands-on experience with cloud platforms (AWS, Azure, GCP)
• Hands-on experience with the Kubernetes ecosystem for setup, administration, troubleshooting and tuning
• Familiarity with the Hadoop and/or Spark ecosystems

How you'll stand out 

• Experience with Python
• Data-Science knowledge
• Basic knowledge of Java
• Familiarity with ML-Ops practices and tools

What does the hiring process look like? #LI-Hybrid #LI-AN1

• Initial call with a member of our Technical Recruiting team
• Video call with the TAM Hiring Manager
• Technical Assessment to show your skills (Home Test)
• Debrief of your Tech Assessment with TAM Team members
• Final Interview with the VP Field Engineering

#LI-AH1

#LI-JR1

Job Description: Technical Support Engineer (APAC), BILINGUAL Japanese-English

Software Products can have defects. We help customers identify them and eliminate their impact so they can focus on their primary job! Our products involve highly sophisticated, cutting-edge software algorithms to detect critical defects and security vulnerabilities in source code. Therefore, our technical support issues can be highly complex --- solving them requires intelligence, intuition, insight, and true technical expertise.

About Black Duck Software, Inc.

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Key Responsibilities:

• Customer Advocacy: Serve as the Single Point of Contact (SPOC) for strategic customers. Act as a trusted advisor, understanding their environment and business goals.
• Troubleshooting: Diagnose and resolve complex technical issues (C/C++, C#, Java) via phone, email, and online meetings.
• Collaboration: Work closely with R&D and peers to provide effective solutions and reproduce customer issues.
• Knowledge Sharing: Create and share technical knowledge internally and with customers.
• Incident Management: Manage case queues effectively, prioritizing heavy workloads in a fast-paced environment.

Must-Have Qualifications

1. Education & Experience:

• Bachelor’s degree (or equivalent) in Computer Science or related field.
• 3–5 years of experience in technical support or software development.

1. Technical Skills:

• Proficiency in C/C++ and/or Java programming.
• Hands-on experience with Linux/Unix environments (e.g., shell scripting).
• Database experience (e.g., PostgreSQL/SQL).

1. Soft Skills:

• Exceptional written and verbal communication skills in English.
• Customer-centric mindset with a focus on delivering outstanding support.
• Ability to troubleshoot complex technical issues independently.

Nice-to-Have Qualifications

• Language: Proficiency in Japanese (Highly desirable for local support).
• Technologies:
• Experience with Kubernetes or Containerization.
• Database experience (SQL/NoSQL).
• Tools: Experience using Salesforce.com for case management.
• Domain Knowledge: Background in Application Security (AppSec), SAST, SCA, or DAST tools.

Work Environment: Fast-paced, collaborative, and results-driven. Occasional off-hour shifts may be required to support global customers.

ABOUT THE ROLE:

The Enterprise Agents Engineering Team at xAI is a team of builders solving the hardest problems in applied AI: integrating with messy systems, orchestrating complex workflows, and harnessing AI to transform business operations. We build full-stack solutions with ownership of end-to-end product execution from ideation to deployment, collaborating closely with our team to incorporate cutting-edge AI advancements into robust and reliable user-centric solutions. Through an iterative development process, we work hand-in-hand with customers to gather feedback, refine features, and evolve products to address real-world challenges.

BASIC QUALIFICATIONS:

• Expert knowledge of either Rust or C++,
• Experience in designing, implementing, and maintaining reliable and horizontally scalable distributed systems,
• Knowledge of service observability and reliability best practices,
• Experience in operating commonly used databases such as PostgreSQL, Clickhouse, and CockroachDB

PREFERRED SKILLS AND EXPERIENCE:

• Expert knowledge of Python,
• Experience with Docker, Kubernetes, and containerized applications,
• Expert knowledge of TypeScript,
• Expert knowledge of gRPC (unary, response streaming, bi-directional streaming, REST mapping),
• Hands-on experience with LLM APIs, embeddings, or RAG patterns
• Track record of delivering user-facing software at scale.

About Appier

Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

The Impact You’ll Make at Appier 

We’re looking for a Staff/Senior Machine Learning Platform Engineer to join our Machine Learning Platform Team, which powers end-to-end infrastructure for model training, evaluation, deployment, and monitoring at scale. Our platform supports daily execution of hundreds of ML models and processes billions of data records across batch and streaming pipelines.
In this role, you’ll shape the architecture and core components of our ML platform—covering batch (Spark), streaming (Flink), job orchestration (Argo on Kubernetes), and infrastructure tools—while ensuring the platform remains robust, scalable, and developer-friendly. You’ll also champion best practices and modern development tools including LLM-based programming assistants.

What You’ll Work On

• Architect, implement, and scale batch (Spark) and streaming (Flink) pipelines that process billions of records daily for ML training and evaluation.
• Design and operate robust ML job execution frameworks for training, inference, and post-processing.
• Build and maintain internal API servers and developer tools to orchestrate ML jobs on Kubernetes (via Argo Workflows, Helm, Terraform).
• Design and monitor data infrastructure using ClickHouse and PostgreSQL.
• Ensure high availability and observability through monitoring tools like Prometheus and Grafana.
• Collaborate with data scientists, product managers, and engineers to deliver reliable and efficient ML platform capabilities.
• Actively adopt and promote the use of LLM-based tools (e.g., GitHub Copilot, ChatGPT) to accelerate development, documentation, and debugging.
• Mentor junior engineers and help evolve team engineering culture and standards.

What We’re Looking For

• Bachelor’s degree in Computer Science, Engineering, or a related field; Master’s preferred.
• 4+ years of hands-on experience in data systems, machine learning infrastructure, or platform engineering.
• Strong coding proficiency in Python and/or Java, with experience building large-scale production systems.
• Practical experience with Spark, Flink, Kubernetes (GKE), and infrastructure-as-code tools such as Terraform and Helm.
• Experience managing high-throughput data infrastructure using ClickHouse, PostgreSQL, or similar systems.
• Deep understanding of ML pipelines and distributed job execution in production environments.
• Proven ability to apply LLM-based tools (claude code, codex) to boost engineering productivity.
• Strong ownership, architectural thinking, and ability to lead cross-functional platform projects.

#LI-AK1

About Appier 

Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. Our EDP team builds core data backend capabilities that power critical product experiences across ingestion, profile processing, and serving.

About the role

We are hiring a Senior Software Engineer, Data Backend to design and operate production-grade data backend systems at scale. This role combines backend service engineering and data platform engineering, with strong focus on reliability, performance, and cost efficiency in a cloud-native environment.

You will work on high-throughput APIs/services in Go, as well as data processing and workflow components in Python/Spark/SQL, partnering closely with product, platform, and data teams.

What you will do

• Design, build, and maintain backend services and data platform components.

• Develop and optimize streaming and batch data workflows.

• Improve reliability and operability (monitoring, alerting, incident prevention/recovery).

• Improve data quality and consistency through schema/contracts and validation mechanisms.

• Diagnose and resolve production issues across service and data layers.

• Drive performance and cost optimization initiatives for large-scale workloads.

• Collaborate across teams to deliver roadmap milestones.

• Mentor engineers and contribute to engineering standards and review culture.

About you

[Minimum qualifications]

• 6+ years of software engineering experience in backend/data-intensive systems.

• Strong proficiency in Go (required).

• Strong proficiency in Python (required).

• Strong proficiency in SQL (required).

• Hands-on experience with distributed data systems (e.g., Kafka, Spark/Databricks).

• Experience operating services/pipelines in cloud production environments (GCP preferred).

• Solid understanding of reliability practices: observability, on-call, incident response.

• Strong communication and ownership; able to drive ambiguous projects to completion.

[Preferred qualifications]

• Experience with Databricks/Delta Lake/Lakehouse architectures.

• Experience with Kubernetes/GKE and Terraform/IaC.

• Experience with data governance (lineage, access control, PII handling).

• Experience with identity/profile systems (entity resolution, merge logic).

• Experience with FinOps/cost optimization for platform workloads.

• Scala/Java experience for Spark ecosystem optimization is a plus.

[Language]

Fluent in English.

Why join us

• Work on high-impact, business-critical data backend systems.

• Own real production outcomes across scale, quality, and cost.

• Collaborate with strong cross-functional teams in AI + data.

• Grow technical leadership while staying hands-on.

Open to overseas candidates/Visa Support
This position is open to based in Taipei, Taiwan or Tokyo, Japan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth transition to Japan.

#LI-AK1

About Tokyo

Applied Intuition entered the Japan market in 2019. The company has rapidly grown and established strategic relationships with major Japanese automotive OEM customers. Based in Otemachi area, the Tokyo site consists of more than 60 employees who previously come from Woven by Toyota, Mobileye, TIER IV, Google, Siemens and other renowned companies. We are hiring our first new graduate class - want to learn more?

About the role

At Applied Intuition, you will:

• Design, build, and improve the tools, libraries, and frameworks for our engineering team
• Build and test scalable tools for deploying to various automotive and cloud platforms
• Optimize our compile/build times using tools like Bazel, CMake, Docker
• Improve software deployment and data collection frameworks
• Identify and solve bottlenecks within our software stack

We're looking for someone who has:

• 5+ years of relevant experience
• Fluency in both English and Japanese (written and verbal), with the ability to operate effectively in a bilingual business environment
• Experience working directly with customers 
• Some experience using Python, Go, Java, or Kotlin
• Experience with CI, build, and deployment technologies like Bazel, Buildkite, Docker, Kubernetes, and Jenkins, and comfortability with scripting for automation
• Experience with Linux and/or ARM systems
• Experience working with configuration management tools like Ansible and Terraform

Nice to have:

• Experience using C and C++
• Experience working in automotive or related industries
• Experience with deploying software on either public clouds (e.g., AWS) or on-premise clusters

Benefits and perks:

• Lunch and dinner allowance
• Equity (RSU) offering
• English / Japanese language allowance
• Company sponsored housing program
• Pension plan (確定拠出年金)

We are hiring for this role in Japan. Your exact location within the country does not matter as the role is not office-based. There will be onsite travel to provide in-person support to customers in Tokyo.

What you will be doing:

We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We hope to find you ready to take on a large variety of tasks related to our customers locally in Japan, as well as more regionally across APJ and EMEA. This is a customer-facing role that will include some onsite customer visits in Japan.  You will be owning a wide variety of tasks: from support tickets to community support, helping with both pre- and post-sales customer activities, partnering with our Go To Market team on deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll up their sleeves and help us expand our regional presence in Japan! 

Examples of projects you might contribute to:

• Work closely with the Support Services team, Engineering, and Product Management to help define functionality required by users and customers
• Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
• Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers 

And of course:

• You will deliver excellent customer service as a front-line engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreement ("SLA") on technical cases that are opened via a ticketing system, email, Slack, and/or phone
• You will build strong, trusted relationships with colleagues, customers, and partners

What you will bring along:

• Prior experience within a technical support organization
• Technical breadth and depth in relevant subjects, for example: ClickHouse DBMS or similar OLAP or SQL databases, experience with Cloud/SaaS platforms, Linux/Unix experience, experience with Kubernetes and containers, System or Network Administration experience
• Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment
• Strong written and verbal communication skills in both Japanese and English
• Experience in a customer-facing role that entailed pre- and post-sales support, solution or sales engineering, consulting, and/or training
• A mindset of teamwork, global engagement, empathy, and solving challenging problems
• A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet
• Self-driven, curious, and eager to continuously learn and grow

Bonus points:

• Demonstrated success in collaborating with software developers, product managers, account representatives, and a user Community to deliver an amazing user and customer experience
• Passion for applying open-source software technology to massive data sets in order to solve complex questions and improve the world in which we live

About Appier 

Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About the role

Appier’s solutions are powered by proprietary deep learning and machine learning technologies to empower every business to use AI to turn data into business insights and decisions. As a Software Engineer, Data Backend, you will be involved in helping to build critical components of this platform.

Responsibilities

• Design, develop, and maintain RESTful APIs using Python.
• Build and manage robust data warehouses utilizing Trino/Presto and Pinot.
• Design and develop data pipelines using Apache Airflow and Apache Spark.
• Work closely with cross-functional teams to develop automation tools that streamline daily operations.
• Implement state-of-the-art monitoring and alerting systems to ensure optimal system performance and stability.
• Address queries from applications in a timely and effective manner, ensuring high client satisfaction.
• Work on cloud platforms such as AWS and GCP, leveraging their capabilities to optimize data operations.
• Utilize Kubernetes (k8s) for container orchestration to facilitate efficient deployment and scaling of applications.

About you

[Minimum qualifications]

• BS/MS degree in Computer Science
• 3+ years of experience in building and operating large-scale distributed systems or applications
• Experience in Kubernetes development, Linux/Unix
• Experience in managing data lake or data warehouse
• Expertise in developing data structures, algorithms on top of Big Data platforms
• Ability to operate effectively and independently in a dynamic, fluid environment
• Ability to work in a fast-moving team environment and juggle many tasks and projects
• Eagerness to change the world in a huge way by being a self-motivated learner and builder

[Preferred qualifications]

• Contributing to open source projects is a huge plus (please include your github link)
• Experience working with Python, Scala/Java is a plus
• Experience with Hadoop, Hive, Flink, Presto/Trino and related big data systems is a plus  
• Experience with Public Cloud like AWS or GCP is a plus 

#LI-AK1

Who we seek:

We are expanding our Solutions Engineering team. We're always looking for top Engineers to join our winning team. This team works closely with innovative companies interested in leveraging BigID’s platform. You will use your knowledge to influence customer decisions, provide insightful solutions, and drive successful proof-of-value implementations. With your potent technical capabilities, critical and creative thinking, and passion for fast-paced problem-solving, be ready to hit the ground running.

We're seeking someone based in Japan, who is bilingual in English and Japanese.

What you’ll do:

• Work with the Sales team as the technical subject matter expert for BigID’s platform during customer calls and presentations
• Use market and technical knowledge to consult on best practices and offer constructive direction for solution architecture and design
• Stay up-to-date on relevant competitive solutions, products, and services/offerings
• Drive customer success with real-world knowledge and recommendations
• Develop a trusted advisory role with customers, communicating upcoming product changes, enhancements, and serving as an internal voice of the customer
• Work with the post-sales teams to ensure every customer realizes the value of the BigID Platform and continues to contribute to the success of BigID customers

What you’ll bring:

• Interpersonal communication, customer relationship, executive presentation skills
• Excellent organization skills and ability to multitask in a fast-paced startup environment
• Demonstrated ability to address customer needs and provide best practices
• Strong background in Big Data, AI, privacy, data governance, or information security
• Good troubleshooting abilities and a methodical approach
• Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders, and technology practitioners
• Passion for demonstrating solutions and ability to provide technical input during the sales process
• Broad understanding of enterprise data architecture, privacy, and security technologies
• Ability to plan, execute and close out a Proof of Concept with minimal assistance and oversight
• Desire to share knowledge through excellent documentation creation and RFI/RFP responses
• Some prior experience with one or more of the following: RDBMS systems, no-SQL data stores (MongoDB, Cassandra, DynamoDB), Hadoop technologies (such HDFS, Hive, HBase), cloud technologies (AWS EMR, S3, DynamoDB, Redshift, Azure file and blob storage, etc.)
• Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus
• Proficient in Linux and container framework (Docker and Kubernetes)
• Minimum of 3 years in a pre-sales or consulting role within a multinational environment
• Bachelor’s degree in computer science or related discipline (master’s degree a plus)

What’s in it for you?!

Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.

• Equity participation - everyone shares in our success
• Flexible work arrangements 
• Other compulsory benefits based on country of residence

Our Values:

We look for people who embody our values - Care, Do,Try & Shine.

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine and make it our mission to always stand out

#LI-YD1

#LI-Hybird