Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking an Operational Compliance Auditor to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The ideal candidate possesses thorough knowledge of accounting procedures and sound judgment, as you will review control processes to ensure the reliability of information, compliance with regulations, and the safeguarding of assets. In this role, you will act as an independent partner to operations management, interacting with various levels of leadership to provide timely recommendations and navigate difficult conversations regarding findings to ensure the achievement of our operational and financial goals.

What you'll do

• Act as an objective source of independent advice to ensure validity and goal achievement
• Identify loopholes and recommend risk aversion measures and cost savings
• Maintain open communication with management
• Conduct follow up audits to monitor management’s interventions
• Engage in continuous knowledge development regarding Metropolis's parking equipment, industry rules, regulations, best practices, tools, techniques, and performance standards
• Obtain, analyze and evaluate accounting documentation, reports, data, flowcharts, etc.
• Perform location audits at Commercial and Aviation sites using a structured audit format that follows adherence to standard operating procedures
• Prepare and present reports that reflect observations and recommendations to the Operational Audit Manager, Senior Facility Managers, and Regional Managers
• Work on special assignments such as consulting services for existing or prospective clients, investigation work involving suspected control breakdowns and fraud, development of department or localized training programs, and other strategic initiatives
• Travel 25-35% of the time

What we're looking for

• Bachelor's degree in Accounting, Finance, or a related field; or equivalent experience
• Proven working experience as a Senior Operations Manager, or equivalent experience
• Proven knowledge of auditing standards and procedures, laws, rules and regulations
• Proficient in common office software, such as Microsoft 365 and Google Workspace
• Ability to manipulate large amounts of data to compile detailed reports
• High attention to detail and excellent analytical skills
• Excellent writing and communication skills
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Prior management experience in parking, hospitality, or related industry

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $100,000.00 USD to $115,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite

WHAT WE DO

Our Security, Risk and Compliance consultants work with clients at all levels of the organization, from the C-suite to the shop floor, helping them to deliver on their most strategic initiatives. We’re known for making realistic, data-driven decisions that deliver value in tangible ways to our clients. Our clients ask for us on projects that require a superior combination of technical and business capabilities, people and management skills, and a collaborative mindset. We excel in understanding complex programs and strategic initiatives and breaking them into actionable pieces.

We are actively looking for professionals in the following areas:

• Compliance
• Information Security
• Risk Management
• Data Privacy

The ideal candidate’s experience may include but is not limited to the following:

• Management or participation in Cybersecurity, Information Security, Risk, Compliance and/or Data Privacy Programs or Projects
  • Sample projects/programs could include but are not limited to:
    • Compliance framework mapping and implementation,
    • Regulatory mapping and implementation
    • Audit, risk or regulatory remediation management,
    • Readiness for new laws and regulations,
    • Risk, Compliance or Information Security risk reporting and monitoring
    • Creation of roadmaps to mature or advance Risk, Compliance or Information Security Strategies/Programs/Controls
    • Design and enablement of cyber controls functions and processes
    • Change management related to regulatory adoption or compliance changes
    • Audit or certification readiness
  • Familiarity or direct experience with GRC/Cybersecurity solutions, tools and technologies
  • Control design or maturation for high-demand technical areas such as ERP, Identity and Access Management, Business Continuity and Resiliency, Cloud
  • Knowledge of and/or application of industry specific regulations, laws, and standards such as the EU-GDPR, CCPA/CPRA, HIPAA, PCI
  • Knowledge of and/or application of compliance and security frameworks and standards such as COSO, NIST, ISO
  • Management of regulatory, internal or external audits, or experience as an auditor
  • Projects or roles requiring coordination across lines of defense working with technical, business, compliance, risk and audit teams to deliver solutions
  • Work or projects with military or federal government agencies in Risk, Compliance or Information Security/Cyber Security sectors
  • Certifications: CIPP, CRCM, CRM, ARM, CISSP, CISM

QUALIFICATIONS

Required-

• Alignment to our core values: Excellence, Participation, Integrity, and Collaboration
• Hungry, Humble, Smart
• Demonstrated business and technology acumen
• Strong written and verbal communication skills
• Understanding and experience solving real business problems
• Proven track record of delivering results
• Experience working with and/or leading a team
• Ability to work across industries, roles, functions & technologies
• Authorization for permanent employment in the United States (this position is not eligible for immigration sponsorship)

Preferred-

• Bachelor’s degree
• 8+ years professional experience
• Experience across our service offerings