Department: Sales Operations /
Reports To: Sales Operations Director
Location: Taiwan

Employment Type: Full-Time

Position Overview:

We are seeking a highly organized and detail-oriented entry-level candidate to support our sales operations in a fast-paced, high-tech environment. This role is responsible for processing customer purchase orders for Astera Labs product portfolio—ensuring compliance with internal policies, licensing terms, and revenue recognition guidelines. You will collaborate closely with Sales, Legal, Finance, Quality, Supply Chain and Logistics teams to ensure orders are booked, billed, and delivered accurately and on time.

Key Responsibilities:

• Review and enter orders into the order management system (e.g., Oracle ERP) including customer purchase orders (POs), samples and RMAs
• Validate orders for accuracy, contract terms, licensing details, and revenue recognition compliance (SOX compliance and ISO)
• Coordinate with Sales, Legal, and Finance to resolve order discrepancies, billing issue, payment term/incoterm compliance or missing documentation
• Track order status, fulfillment timelines, and escalate delivery or provisioning issues when needed
• Generate order confirmations, invoices, and shipping documents where applicable
• Support month-end and quarter-end order processing deadlines in coordination with Finance
• Maintain accurate records of all orders including qty, customer communications, and contract terms in CRM/ERP systems
• Drive RMA approval process and manage RMA request from customer communication, system handling to fulfillment.
• Act as a liaison between Sales, Product Marketing, Supply Chain, and Customers to manage and support sample requests—particularly for NPI products and development boards.
• Ensure fast-turnaround on sample process and maintain accurate records of all sample-related activities in sample tracking system.
• Contribute to process improvements and automation initiatives to increase operational efficiency

Qualifications:

• Bachelor's degree in Business Administration, Finance, or related field (or equivalent experience)
• 2+ years of experience in order administration or sales operations, preferably in the high-tech industry
• Familiarity with CRM and ERP systems (Salesforce, Oracle, CPQ, SAP, or similar)
• Understanding of supply chain, forecasting, billing terms, incoterms and revenue recognition principles
• Strong analytical, organizational, and problem-solving skills
• High attention to detail and ability to work independently under tight deadlines
• Excellent written and verbal communication skills
• Strong Excel and data analysis skills; experience with PPT and BI tools (e.g., PowerBI) is a plus

Preferred Skills:

• Experience working with cross-functional teams in a global technology company
• Knowledge of semiconductor industry and experience in customer interfacing role.
• Understanding of SOX compliance and f audit requirements
• Prior experience with quote-to-cash workflows

Working Environment:

• On-site work environment
• Fast-paced, deadline-driven high-tech setting
• May require extended hours during fiscal close periods

Fractile is building silicon, systems and software which will redefine the frontier of AI: running the world’s most advanced models at radically higher speed and lower cost. We have an exceptional team across hardware and software capable of bringing about this change, and we are growing fast to meet demand and deliver our product at scale.

As a fabless company, manufacturing excellence is achieved through deep technical collaboration and influence across external partners.

The Role

We are seeking a Staff Foundry Technical Manager to serve as Fractile’s technical representative at our Taiwan-based foundry partners.

This is a highly technical, hands-on individual contributor role focused on:

• Yield ramp acceleration
• Parametric performance tracking
• Process integration alignment
• Manufacturing risk mitigation

You will not “run a fab” — instead, you will drive outcomes through technical depth, data analysis, influence, and structured collaboration with foundry engineering teams.

This role requires someone who understands how to extract maximum performance and yield from an advanced-node process in a fabless operating model.

What You’ll Own

Foundry Technical Interface (Fabless Model)

• Act as Fractile’s on-the-ground technical representative with the foundry.
• Engage directly with foundry teams across process integration, yield, device, lithography, and reliability.
• Translate foundry process data into actionable insights for internal design and product teams.
• Drive issue resolution without direct manufacturing authority — through technical rigor and relationship strength.

Yield Ramp & Learning Acceleration

• Lead yield analysis from first silicon through high-volume production.
• Analyze inline, WAT, parametric, and defect density data.
• Identify yield limiters and systemic process sensitivities.
• Drive structured root cause analysis (RCA) with the foundry.
• Shorten yield learning cycles and reduce ramp time.

Change & Risk Management

• Evaluate process change notices (PCNs) and assess design impact.
• Identify node-specific variability and reliability risks.
• Support qualification, reliability stress analysis, and lifetime modeling.
• Proactively flag systemic risks affecting cost-per-die or performance targets.

Cross-Functional Alignment

• Collaborate closely with:
• Physical Design & Implementation
• DFT & Test Engineering
• Product & Yield Engineering
• OSAT & Packaging partners
• Provide structured technical updates to leadership.
• Help define manufacturing readiness and tape-out criteria for future programs.

What We’re Looking For

• 5+ years in semiconductor process integration, yield engineering, or foundry-facing roles.
• Direct experience working with Taiwan-based foundries.
• Advanced node experience (≤7nm strongly preferred).
• Deep knowledge of:
• CMOS process integration
• Yield learning methodologies
• Parametric analysis & variability
• Defect density modeling
• Experience supporting at least one advanced-node product from first silicon to volume ramp.
• Strong analytical and data-driven mindset.
• Ability to influence without formal authority in a fabless model.
• Fluent in English; Mandarin strongly preferred.

Ideal Candidate

You are:

• Technically authoritative yet collaborative
• Comfortable operating inside external partner ecosystems
• Highly data-driven and structured in problem solving
• Calm under yield excursion or ramp pressure
• Motivated by building category-defining AI silicon in a startup environment

You understand that in a fabless company, success depends on:

• Technical credibility
• Precision in communication
• Speed of analysis
• Strong engineering relationships

Why This Role Is Critical at Fractile

As a fabless company building advanced AI silicon, Fractile’s success depends on how effectively we collaborate with and influence our manufacturing partners.

In this role, you directly impact:

• Cost per die
• Performance targets
• Yield ramp speed
• Production scalability
• Long-term node strategy

This is a high-leverage technical leadership role at the centre of Fractile’s path to production scale.

About us

• Founded in 2022, team of 70+, which is expanding rapidly
• Modern, open offices in London and Bristol
• Collaborative, problem-solving culture built on deep curiosity, entrepreneurial initiative and technical fluency

Export control and security clearance

Certain roles may involve working on technologies subject to export restrictions. Applicants may be required to undergo additional eligibility checks to ensure compliance with applicable law.

Fractile is building silicon, systems and software which will redefine the frontier of AI: running the world’s most advanced models at radically higher speed and lower cost. We have an exceptional team across hardware and software capable of bringing about this change, and we are growing fast to meet demand and deliver our product at scale.

At this level of compute density and bandwidth, manufacturing precision is a competitive weapon. Yield, ramp velocity, and supplier performance are not operational details — they determine whether we win.

We are hiring a Senior Silicon Substrate & Packaging Manufacturing Engineer to own packaging manufacturing execution in Taiwan and drive our products from first silicon through high-volume production.

This is a high-accountability role with direct impact on the company's trajectory.

The Role

You will be Fractile’s senior manufacturing authority in Taiwan for substrate and package assembly.

You will:

• Own packaging yield and ramp performance.
• Lead manufacturing strategy with OSATs and substrate suppliers.
• Drive structured problem-solving under schedule pressure.
• Build scalable manufacturing discipline in a startup environment.

You are not coordinating — you are deciding, driving, and delivering.

What You’ll Own

Manufacturing Strategy & NPI Leadership

• Define packaging manufacturing readiness criteria from EVT through HVM.
• Lead NPI builds (EVT/DVT/PVT) with clear yield and quality targets.
• Identify scaling risks early (process capability, warpage, cycle time, substrate constraints).
• Influence package decisions based on manufacturability and ramp risk.

Yield & Excursion Leadership

• Own assembly yield targets and improvement roadmaps.
• Lead deep root-cause analysis across OSAT and substrate partners.
• Drive implementation and validation of permanent corrective actions.
• Establish data-driven monitoring (SPC, Cpk, excursion response frameworks).

Supplier Performance Management

• Act as the senior technical escalation point for OSAT and substrate vendors.
• Set performance expectations and hold partners accountable.
• Drive continuous improvement in:
• Yield
• Cycle time
• Process capability
• Cost structure
• Build strong working relationships while maintaining high standards.

Reliability & Production Robustness

• Own qualification execution and reliability closure.
• Ensure packaging robustness under high current density and AI workloads.
• Drive failure analysis across material, assembly, and process domains.
• Prevent repeat escapes by strengthening process controls.

Ramp to High Volume

• Define ramp plans and yield maturation curves.
• Track ramp health and escalate risk to leadership early.
• Partner with supply chain to mitigate substrate and capacity risks.
• Lead post-ramp cost-down and yield stabilization initiatives.

What We’re Looking For

• 8+ years in semiconductor packaging manufacturing or product engineering.
• Proven experience ramping complex FC-BGA or advanced packages to volume.
• Deep understanding of:
• Flip-chip assembly flows
• Large body substrate warpage control
• Underfill and reliability interactions
• Assembly defect pareto analysis
• SPC and process capability metrics
• Strong track record working directly with Taiwan OSATs and substrate vendors.
• Demonstrated ownership of yield improvement programs.

Strong Plus

• Experience with large AI / HPC ASICs.
• Exposure to 2.5D or high-bandwidth memory packaging.
• Experience ramping first-generation silicon in a startup or fast-scaling environment.
• Fluent Mandarin and English.

What Senior Means at Fractile

At Fractile, “Senior” means:

• You operate independently.
• You escalate before problems become crises.
• You make principled tradeoffs between performance, yield, cost, and schedule.
• You can walk into a supplier factory, diagnose issues, and drive alignment.
• You think beyond the build in front of you and design systems that scale.

Why This Role Is Critical

Packaging yield and ramp speed directly impact revenue, customer commitments, and strategic momentum.

This role ensures:

• First silicon does not stall.
• Ramp is predictable.
• Suppliers perform at our standard.
• Manufacturing becomes a competitive advantage.

If you perform well in this role, you will shape how Fractile scales its hardware globally.

About us

• Founded in 2022, team of 70+, which is expanding rapidly
• Modern, open offices in London and Bristol
• Collaborative, problem-solving culture built on deep curiosity, entrepreneurial initiative and technical fluency

Export control and security clearance

Certain roles may involve working on technologies subject to export restrictions. Applicants may be required to undergo additional eligibility checks to ensure compliance with applicable law.

Fractile is building silicon, systems, and software which will redefine the frontier of AI: running the world’s most advanced models at radically higher speed and lower cost. We have an exceptional team across hardware and software capable of bringing about this change, and we are growing fast to meet demand and deliver our product at scale.

About Fractile

Fractile is building next-generation AI compute infrastructure designed to dramatically improve performance-per-watt and unlock new efficiency frontiers for large-scale inference. Our hardware pushes the boundaries of high-speed design, power density, and system integration.

We are looking for a PCBA Product Engineer to help industrialise our advanced AI accelerator boards and scale production with world-class manufacturing partners in Taiwan.

This is a critical, high-ownership role at the core of our hardware execution strategy.

The Role

You will take complex, high-performance PCBAs from prototype through mass production — working at the intersection of hardware design, manufacturing engineering, and supplier execution.

This role requires deep experience with:

• High-layer-count, high-speed boards
• Advanced PCB stackups
• Fine-pitch BGA assembly
• High-current power delivery
• Taiwan-based PCB fabs and SMT partners

You will not only execute builds — you will shape how Fractile scales hardware manufacturing.

What You’ll Do

1. Drive AI Board Industrialisation

• Own PCBA readiness from EVT → DVT → PVT → MP.
• Lead DFM / DFA / DFT reviews for high-speed AI accelerator boards.
• Partner with design engineering to proactively eliminate manufacturability risk.
• Support board bring-up and rapid iteration cycles.

1. Work Closely with Taiwan Manufacturing Partners

• Validate SMT process windows for fine-pitch, high-thermal-mass components.
• Be physically present during builds to drive real-time issue resolution.
• Ensure strong process control and ramp readiness.

1. Own Yield and Quality Metrics

• Drive first-pass yield (FPY) and DPPM improvements.
• Lead structured root cause analysis (8D, RCCA).
• Support reliability validation (thermal cycling, power cycling, environmental stress).

1. Build Scalable Manufacturing Systems

• Establish documentation, control plans, and ECO processes appropriate for a scaling startup.
• Improve traceability and production data visibility.
• Partner with supply chain on cost-down and second-source strategy.

What We’re Looking For

Required Experience

• 5+ years in PCBA Product Engineering, NPI, or Manufacturing Engineering.
• Experience industrialising complex, high-density PCBAs.
• Strong knowledge of:
• 12+ layer stackups
• Controlled impedance
• HDI (blind/buried vias)
• Fine-pitch BGA assembly
• High-power board considerations
• Hands-on factory experience with Taiwan PCB fabs and SMT partners.
• Fluent Mandarin and English.

Strongly Preferred

• Experience with AI accelerators, GPUs, server boards, or high-performance compute.
• Exposure to high-speed interfaces (PCIe, DDR, high-current rails).
• Experience scaling from prototype to volume production.
• Startup or fast-growth hardware environment experience.

Who You Are

• You take full ownership of outcomes, not just tasks.
• You are comfortable on the factory floor solving problems in real time.
• You think systematically but move quickly.
• You identify risks before they become production issues.
• You thrive in high-performance, technically rigorous environments.

What Success Looks Like at Fractile

• Smooth NPI transitions with minimal yield loss.
• Strong first-pass yield at ramp.
• Reduced DFM escapes before production freeze.
• Tight collaboration between design and manufacturing.
• Manufacturing processes that scale as Fractile scales.

About us

• Founded in 2022, team of 70+, which is expanding rapidly
• Modern, open offices in London and Bristol
• Collaborative, problem-solving culture built on deep curiosity, entrepreneurial initiative and technical fluency

Export control and security clearance

Certain roles may involve working on technologies subject to export restrictions. Applicants may be required to undergo additional eligibility checks to ensure compliance with applicable law.

What this job can offer you

The Payroll Specialist Lead - China payroll is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Pakistani payroll operations, including hands-on responsibility for end-to-end payroll processing in Pakistan
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll Operations
• Team: Global Payroll Operations
• Location: APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with team members (no managers present)
3. Interview with future manager
4. Bar Raiser Interview
5. Prior employment verification check 

About Appier
Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com.

About the role
As a Compliance Policy Intern at Appier, being positioned under Infosec team, you will support the Senior Compliance Program Manager in monitoring global regulatory trends, managing internal documentation, and ensuring business’ adherence to international data and AI regulations, as well as industrial standards. You will play a key role in tracking the evolving landscape of AI governance and data privacy across multiple jurisdictions.

Responsibilities

• Regulatory Research & Tracking: Monitor and provide weekly news briefs on international data laws and AI governance trends across regions including the EU, US, Japan, Korea, Singapore, Hong Kong, Vietnam, and the Philippines.
• Policy Analysis: Research specific legislative developments, such as the EU AI Act, US Executive Orders, and California state bills (e.g., SB 1047, AB 1018), and summarize their implications for the company.
• Managing the data subject request mechanism: Support compliance function by managing contract review tickets and data subject request (DSR) tickets within internal systems, including tracking of incoming mails and response to those requests via internal systems.
• AI & IP Governance:  Research copyright compliance policies related to AI-generated works.
• Security questionnaire: Use AI tools such as NotebookLLM or Claude to fill out security questionnaires from clients and partners

About you

• Legal & Regulatory Interest: A strong interest in international data privacy laws (GDPR, PDPA) and emerging AI regulations (EU AI Act/ Korean Basic AI Act).
• Analytical Skills: Ability to synthesize complex legal updates into concise briefings and comparison tables.
• Bilingual Proficiency: Ability to work with both English and Mandarin legal texts and draft notes in both languages.
• Capacity in Japanese or Korean is a plus
• Capacity to use AI tool such as Clause code also a plus
• Attention to Detail: Experience in managing high volumes of documentation and tracking tickets accurately.
• Research Ability: Proficient in conducting deep-dive research into case law (e.g., Thomson Reuters v. ROSS) and official government guidance.

#LI-RL1

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

The General Affairs Manager ensures smooth operations at HQ and fulfillment sites by managing facilities, procurement, infrastructure, and employee welfare.

What You Will Do 

• Facility Management:Oversee office spaces, facilities, equipment, inventory control, and procurement.
• Employee Welfare:Optimize welfare programs, including benefits, allowances, meals, and shuttle services.
• Operational Efficiency:Enhance working environments and manage administrative duties.
• General Administration:Support events, manage communications, documents, budgets, and administrative costs.
• Safety and Compliance:Ensure safety checks and compliance with laws and regulations.
• Communication:Facilitate communication between HQ and fulfillment centers, ensuring clear policy dissemination and issue resolution.

Basic Qualifications  

• Facility Management:Oversee office spaces, facilities, equipment, inventory control, and procurement.
• Project Management: Responsible for planning, executing, and monitoring general affairs projects.
• Employee Welfare:Optimize welfare programs, including benefits, allowances, meals, and shuttle services.
• Operational Efficiency:Enhance working environments and manage administrative duties.
• General Administration:Support events, manage communications, documents, budgets, and administrative costs.
• Safety and Compliance:Ensure safety checks and compliance with laws and regulations.
• Communication:Facilitate communication between HQ and fulfillment centers, ensuring clear policy dissemination and issue resolution.
• Recruitment Process
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Preferred Qualifications 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

The General Affairs Manager ensures smooth operations at HQ and fulfillment sites by managing facilities, procurement, infrastructure, and employee welfare.

What You Will Do 

• Facility Management:Oversee office spaces, facilities, equipment, inventory control, and procurement.
• Employee Welfare:Optimize welfare programs, including benefits, allowances, meals, and shuttle services.
• Operational Efficiency:Enhance working environments and manage administrative duties.
• General Administration:Support events, manage communications, documents, budgets, and administrative costs.
• Safety and Compliance:Ensure safety checks and compliance with laws and regulations.
• Communication:Facilitate communication between HQ and fulfillment centers, ensuring clear policy dissemination and issue resolution.

Basic Qualifications  

• Facility Management:Oversee office spaces, facilities, equipment, inventory control, and procurement.
• Project Management: Responsible for planning, executing, and monitoring general affairs projects.
• Employee Welfare:Optimize welfare programs, including benefits, allowances, meals, and shuttle services.
• Operational Efficiency:Enhance working environments and manage administrative duties.
• General Administration:Support events, manage communications, documents, budgets, and administrative costs.
• Safety and Compliance:Ensure safety checks and compliance with laws and regulations.
• Communication:Facilitate communication between HQ and fulfillment centers, ensuring clear policy dissemination and issue resolution.
• Recruitment Process
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Preferred Qualifications 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

The role of the Ops Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. Flexport today connects almost 10,000 clients and suppliers across 109 countries. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone.

This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will be charged with helping Flexport account management teams and clients solve exceptional challenges in order to move their shipments in less time with lower costs and via improved productivity by your team, unblocking issues and establishing procedures to prevent them in the future.

Scope of Duties:

• Execute booking and documentation processes with clients /carriers
• Timely shipment troubleshooting and exception escalation / handling
• Work intimately with Flexport AM, Planning team to ensure an effective end to end export process.
• Coach junior specialists on the daily job. 
• Plan and execute special freight operations (i.e. DG, reefer, etc). 
• Assist Sr. Associate on new business/process implementation, new projects and new tasks. 
• Support internal and external clients to make the best decision with your expertise;
• Live and act with integrity guided by the company values including sustaining a high bar for operational quality and service.
• Inform the business process and software capability needs to help scale our growing team while improving quality, service, efficiency and regulatory compliance.
• Contribute to the development and implementation of the procedure and system to differentiate Flexport operations from the industry.

What you will need: 

Experience:

• BA/BS degree 
• Minimum 3 years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus) 

What you will learn: 

• You will learn what it takes to lead small teams in the execution of day-to-day tactical tasks.
• You will learn how to thrive in an ambiguous environment, research and test operational hypotheses and inform the strategy of a newly built team.

• You will gain specialist expertise to become an ocean or network operations and intermodal subject matter expert within the company. You are the leading advisor in this area, someone our clients, partners, and internal teams go to for advice and strategy.
• You will gain the ability to continuously improve the client experience through a deep industry understanding. You are singularly positioned to realize how we can both work within and push the logistics industry forward to meet the standards of Flexport’s client-centric service.

About the Role

As a member of our Hardware team, you will lead the design and development of Verkada products. Verkada’s Hardware Engineers own all aspects of electrical engineering and validation, working directly with our JDM partners to ship cutting-edge products. This is a full-time, in-person role based in our Taipei, Taiwan office.

What You'll Do

• Lead electrical engineering for new products from initial proof of concept through to mass production.  
• Collaborate with an international team of hardware engineers, mechanical engineers, industrial designers, and product managers to develop new products.  
• Own component selection, schematic and layout development based on the architecture you have created.  
• Quickly prototype new product concepts for mock-up builds and proof of concept studies.  Get hands-on with board bring-up, debug, testing and validation.  
• Build and execute robust test plans by leveraging resources at our JDM/ODM partners.  Lead root cause analysis efforts related to EMC, surge, thermal, RF testing and more.  
• Lead JDM teams to efficiently and effectively complete programs.  Work closely with manufacturing partners to steer hardware designs through design and validation builds (EVT, DVT, PVT) and into mass production. 
• Work on-site with manufacturing partners to review designs, run experiments, and troubleshoot issues in our factories. 
• Lead compliance / regulatory efforts for relevant hardware products.

What You Bring

• BS in Electrical Engineering.  
• Strong technical knowledge of electrical design that meet compliance requirements, validation and manufacturing.  
• 8+ years of experience in developing and manufacturing new electronics products.  
• Exposure to EMC & safety related standards
• Experience with analog audio circuitry 
• Excellent communication skills.  Fluency in English and Mandarin.
• Flexible and adaptive in a fast-paced startup environment.
• Experience working with US teams & an international supply chain.
• Ability to travel internationally up to 20%.

Taiwan Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Private medical insurance by Nan Shan Life Insurance
• Permanent employees of Verkada Taiwan are eligible for full participation to the group insurance scheme, including accidental death and dismemberment, critical illness, accident medical reimbursement, hospital and surgical, and cancer indemnity cover
• Spouses and immediate dependents are eligible to participate in the scheme for accident medical reimbursement, hospital and surgical, and cancer indemnity cover
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Meal stipend
• Commuter benefits

Additional Information

• You must be independently authorized to work in Taiwan. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

What You'll Do

• Oversee key EVT, DVT and PVT build milestones at our JDM R&D and factory facilities. Leverage your engineering expertise to de-risk NPI builds and expedite technical troubleshooting independently. 
• Own manufacturing readiness, line bring up, and FATP problem solving for a complex set of electromechanical products within one of Verkada’s newest product lines. 
• Guide material readiness, fixture/jig readiness, and other clear to build efforts in advance of FATP. Coordinate between JDM manufacturing partners and internal firmware team to assess FATP flow, test coverage, fixture/equipment plans and associated test limits.
• Work closely with EE, ME and FW teammates (in both the US and Taiwan) to solve a variety of end to end NPI challenges from early design development efforts to later stage validation & compliance challenges.
• Work closely with EPM teammates to drive vendors towards aggressive schedules and ambitious objectives; hold our manufacturing partners accountable & communicate status updates clearly to EPM counterparts & the broader team. 
• Serve as a key point of contact for an international network of manufacturing partners.

What You Bring

• B.S. in Electrical Engineering 
• Strong technical knowledge of electromechanical design, validation and manufacturing test and test fixture development. 
• 5+ years of experience developing and manufacturing new electronics products.
• Direct exposure to manufacturing of audio & video related products is a plus. 
• Must have completed at least two full hardware development cycles through product launch with direct (in person) exposure to FATP
• Excellent organizational skills and written and verbal communication
• Fluency in both Mandarin and English 
• Flexible and adaptive in a fast-paced startup environment
• Ability to travel internationally up to 30%

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

Position Summary:

The Senior/Project Manager plans, directs, coordinates, and delivers activities for designated clinical-study projects to ensure that project objectives of quality, scope, cost, and time are accomplished.

PM will either manage regional trials (moderate complexity) and/or supportive role in managing complex global trials. The essential functions below will describe the PM acting in a primary / lead PM role on a study. When in a supportive role on a global study, the essential functions will be delegated by the Global Lead.

Essential functions of the job include but are not limited to:
• Serve as primary point-of-contact and primary escalation point to the client
• Coordinate and oversees all functional services including external vendors to the established timeline and budget
• Manage the study budget, ensuring project remains within scope and that any out of scope activities are identified early and handled as appropriate. • Ensure functional areas are fully aware of the study scope and are managing the scope for their functional areas accordingly.
• Manage the financial health of assigned studies, including oversight of the project profitability, billable project hours, and compliance with on time, accurate billing and forecasting to support business objectives.
• Develop robust and comprehensive project plans, including timelines and proactive risk management and mitigation, to guide all parameters of trial execution with consistency and quality
• Ensure Quality management for assigned projects, including eTMF Inspection readiness, implementation of quality notification incident forms and / or corrective and preventative action plans to address any quality findings.
• Maintain integrated collaboration with all functional operations in the delivery of the program and review as necessary of other study documentation
• Establish tracking metrics to monitor trial and team progress towards project goals
• Prepare project status updates and report on progress to clients and senior management, including reporting on key performance indicators, offering solutions and opportunities as they arise
• Lead both internal and client meetings and set expectations for the project team
• Communicate effectively with client and Precision management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues
• Ensure study specific training is implemented in collaboration with functional areas and ensure study specific training compliance for the duration of the project
• Support business development and marketing activities as appropriate, including travel to Bid Defence meetings as required
• Perform other duties as assigned by management
• Remain compliant with organisational training, time-reporting and any other administrative duties as required
• Provides on-going feedback for functional team members including annual performance reviews
• Ability to travel domestically and internationally including overnight stays

Qualifications:
Minimum Required:
• Degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred
• Minimum of 4-7 years of clinical research experience or proven competencies for this position and a minimum of 2-4 years of leading a project
• Experience managing regional trials (moderate complexity) and/or supportive role in managing complex global trials

Other Required:
• Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint), Microsoft Project,eTMF, EDC and CTMS
• Good communication and interpersonal skills to effectively interface with others in a team setting
• Good organizational skills, attention to detail, and a customer service demeanor

• Mandarin Speaking as this is required to cover East Asia market

Competencies:
• Demonstrates knowledge of ICH-GCP, relevant Precision SOPs, as well as the ability to implement such items
• Working knowledge of project management techniques and tools
• Experience working in a cross-functional project management environment
• Fundamental understanding of cross-functional management
• Fundamental understanding of project planning, risk management and change management with an awareness of appropriate escalation
• High level of integrity and must inspire and demand the highest standards from a professional and ethical perspective
• Ability to lead and inspire excellence within a study team
• Ability to create an environment where study team members have a sense of ownership that will lead to increases in productivity and efficiency
• Results oriented, accountable, motivated and flexible
• Good time management, negotiation, critical thinking, decision making, analytical and interpersonal skills
• Good presentation, verbal and written communications skills
• Fundamental understanding of project management software
• Experience in pharmaceutical and/or device research required

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

We are hiring for Project Support Specialist.

The Project Support Specialist serves as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned. The PSS is a solid team member who can execute, with some oversight, all core responsibilities consistently across several studies using independent judgment and critical thinking. The PSS effectively collaborates with their cross-functional team members and will take on new or expanded responsibilities when appropriate and with proper training. The PSS II prioritizes their work and collaborates with the project team to ensure a consistent understanding of the timing for completion of work products.

Essential functions of the job include but are not limited to:

• Manages the meeting lifecycle including scheduling internal and external meetings, preparing, and circulating agendas, taking meeting minutes, circulating, and updating meeting minutes based on team member input, and filing meeting agendas and minutes in the Trial Master File.
• Assists with creation and maintenance of the project timeline in MS Project or similar system. Collects updates from team members, captures and documents these updates, and ensures updates are communicated to the cross-functional study team.
• Performs an array of activities and tasks in clinical systems applicable to their role and project scope.
• Manages study-specific training lifecycle by collecting, tracking, and loading training materials, assigning team members to appropriate training, and documenting completion of study-specific training in appropriate systems. Manages the maintenance of training records and files records in the Trial Master File.
• Identifies gaps in training by reviewing team member training compliance on a defined periodic basis and engages appropriate team members to ensure training completeness. Escalates to the Project Manager as needed.
• Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors, and others as appropriate.
• Creates project-specific email boxes and maintains appropriate access to study team members.
• Manages user access to study systems by submitting user requests to the Helpdesk or similar, by reviewing team member access on a defined periodic basis, and documenting access reviews. Ensure rapid removal of system access for team members no longer affiliated with the study.
• Orders study supplies and addresses queries on study supplies.
• Prepares study binder materials and works with vendor to ensure proper binder creation and shipping to study sites. Works with vendor to obtain project-related cost estimates. Ensures vendor quotes align with invoices for completed binders and consults directly with Project Manager to approve vendor payments.
• Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager, or other project leader.
• Manages the addition and removal of project team members in the finance system, including assignment of team members to specific tasks for time tracking.
• Reviews and approves weekly time reporting by team members. Identifies and escalates time reporting concerns to the Project Manager.
• With oversight by the Safety Lead, supports the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable.
• Manages the translation of site level documents, as applicable, per local and regional standards through document collection, tracking, vendor collaboration, engagement of stakeholders to evaluate translation completeness and vendor payments.
• Supports the management of project-specific vendors by assisting with development of the Vendor Management Plan, providing vendors with project trainings and access to systems, tracking vendor issues and overseeing vendor invoicing and payments.
• Manages the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
• Supports the Project Manager with the production of various study plans, reports and updates (e.g., PM plan, country/site initiation, activation, recruitment) including preparing initial drafts, managing the collection of team member input, and finalizing content.
• Collects data and maintains monthly Key Performance Indicators (KPIs) and project health data. Circulates data to the Project Manager and internal team members as appropriate.
• Collects functional team input for the quarterly inspection readiness review.
• May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
• Supports the Project Manager in the creation and maintenance of the Sponsor-facing study story board.
• Supports the Project Manager in tracking out of scope work. Prepares, with guidance, materials required for the submission of change orders.
• Performs other duties as assigned by the Project Manager.

Qualifications:

Minimum Required:

• 4-year college degree or international equivalent; or equivalent experience ideally in a business, scientific or healthcare discipline
• Minimum 2 years relevant experience or demonstrated competencies in the key requirements of the role.

Other Required:

• Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanor; demonstrate flexibility, teamwork, and a keen attention to detail.
• Ability to communicate both verbally and in writing at the English proficiently.

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

We are hiring for Project Support Specialist.

The Project Support Specialist serves as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned. The PSS is a solid team member who can execute, with some oversight, all core responsibilities consistently across several studies using independent judgment and critical thinking. The PSS effectively collaborates with their cross-functional team members and will take on new or expanded responsibilities when appropriate and with proper training. The PSS II prioritizes their work and collaborates with the project team to ensure a consistent understanding of the timing for completion of work products.

Essential functions of the job include but are not limited to:

• Manages the meeting lifecycle including scheduling internal and external meetings, preparing, and circulating agendas, taking meeting minutes, circulating, and updating meeting minutes based on team member input, and filing meeting agendas and minutes in the Trial Master File.
• Assists with creation and maintenance of the project timeline in MS Project or similar system. Collects updates from team members, captures and documents these updates, and ensures updates are communicated to the cross-functional study team.
• Performs an array of activities and tasks in clinical systems applicable to their role and project scope.
• Manages study-specific training lifecycle by collecting, tracking, and loading training materials, assigning team members to appropriate training, and documenting completion of study-specific training in appropriate systems. Manages the maintenance of training records and files records in the Trial Master File.
• Identifies gaps in training by reviewing team member training compliance on a defined periodic basis and engages appropriate team members to ensure training completeness. Escalates to the Project Manager as needed.
• Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors, and others as appropriate.
• Creates project-specific email boxes and maintains appropriate access to study team members.
• Manages user access to study systems by submitting user requests to the Helpdesk or similar, by reviewing team member access on a defined periodic basis, and documenting access reviews. Ensure rapid removal of system access for team members no longer affiliated with the study.
• Orders study supplies and addresses queries on study supplies.
• Prepares study binder materials and works with vendor to ensure proper binder creation and shipping to study sites. Works with vendor to obtain project-related cost estimates. Ensures vendor quotes align with invoices for completed binders and consults directly with Project Manager to approve vendor payments.
• Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager, or other project leader.
• Manages the addition and removal of project team members in the finance system, including assignment of team members to specific tasks for time tracking.
• Reviews and approves weekly time reporting by team members. Identifies and escalates time reporting concerns to the Project Manager.
• With oversight by the Safety Lead, supports the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable.
• Manages the translation of site level documents, as applicable, per local and regional standards through document collection, tracking, vendor collaboration, engagement of stakeholders to evaluate translation completeness and vendor payments.
• Supports the management of project-specific vendors by assisting with development of the Vendor Management Plan, providing vendors with project trainings and access to systems, tracking vendor issues and overseeing vendor invoicing and payments.
• Manages the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
• Supports the Project Manager with the production of various study plans, reports and updates (e.g., PM plan, country/site initiation, activation, recruitment) including preparing initial drafts, managing the collection of team member input, and finalizing content.
• Collects data and maintains monthly Key Performance Indicators (KPIs) and project health data. Circulates data to the Project Manager and internal team members as appropriate.
• Collects functional team input for the quarterly inspection readiness review.
• May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
• Supports the Project Manager in the creation and maintenance of the Sponsor-facing study story board.
• Supports the Project Manager in tracking out of scope work. Prepares, with guidance, materials required for the submission of change orders.
• Performs other duties as assigned by the Project Manager.

Qualifications:

Minimum Required:

• 4-year college degree or international equivalent; or equivalent experience ideally in a business, scientific or healthcare discipline
• Minimum 2 years relevant experience or demonstrated competencies in the key requirements of the role.

Other Required:

• Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanor; demonstrate flexibility, teamwork, and a keen attention to detail.
• Ability to communicate both verbally and in writing at the English proficiently.

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

Position Summary:

The Senior/Project Manager plans, directs, coordinates, and delivers activities for designated clinical-study projects to ensure that project objectives of quality, scope, cost, and time are accomplished.

PM will either manage regional trials (moderate complexity) and/or supportive role in managing complex global trials. The essential functions below will describe the PM acting in a primary / lead PM role on a study. When in a supportive role on a global study, the essential functions will be delegated by the Global Lead.

Essential functions of the job include but are not limited to:
• Serve as primary point-of-contact and primary escalation point to the client
• Coordinate and oversees all functional services including external vendors to the established timeline and budget
• Manage the study budget, ensuring project remains within scope and that any out of scope activities are identified early and handled as appropriate. • Ensure functional areas are fully aware of the study scope and are managing the scope for their functional areas accordingly.
• Manage the financial health of assigned studies, including oversight of the project profitability, billable project hours, and compliance with on time, accurate billing and forecasting to support business objectives.
• Develop robust and comprehensive project plans, including timelines and proactive risk management and mitigation, to guide all parameters of trial execution with consistency and quality
• Ensure Quality management for assigned projects, including eTMF Inspection readiness, implementation of quality notification incident forms and / or corrective and preventative action plans to address any quality findings.
• Maintain integrated collaboration with all functional operations in the delivery of the program and review as necessary of other study documentation
• Establish tracking metrics to monitor trial and team progress towards project goals
• Prepare project status updates and report on progress to clients and senior management, including reporting on key performance indicators, offering solutions and opportunities as they arise
• Lead both internal and client meetings and set expectations for the project team
• Communicate effectively with client and Precision management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues
• Ensure study specific training is implemented in collaboration with functional areas and ensure study specific training compliance for the duration of the project
• Support business development and marketing activities as appropriate, including travel to Bid Defence meetings as required
• Perform other duties as assigned by management
• Remain compliant with organisational training, time-reporting and any other administrative duties as required
• Provides on-going feedback for functional team members including annual performance reviews
• Ability to travel domestically and internationally including overnight stays

Qualifications:
Minimum Required:
• Degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred
• Minimum of 4-7 years of clinical research experience or proven competencies for this position and a minimum of 2-4 years of leading a project
• Experience managing regional trials (moderate complexity) and/or supportive role in managing complex global trials

Other Required:
• Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint), Microsoft Project,eTMF, EDC and CTMS
• Good communication and interpersonal skills to effectively interface with others in a team setting
• Good organizational skills, attention to detail, and a customer service demeanor

• Mandarin Speaking as this is required to cover East Asia market

Competencies:
• Demonstrates knowledge of ICH-GCP, relevant Precision SOPs, as well as the ability to implement such items
• Working knowledge of project management techniques and tools
• Experience working in a cross-functional project management environment
• Fundamental understanding of cross-functional management
• Fundamental understanding of project planning, risk management and change management with an awareness of appropriate escalation
• High level of integrity and must inspire and demand the highest standards from a professional and ethical perspective
• Ability to lead and inspire excellence within a study team
• Ability to create an environment where study team members have a sense of ownership that will lead to increases in productivity and efficiency
• Results oriented, accountable, motivated and flexible
• Good time management, negotiation, critical thinking, decision making, analytical and interpersonal skills
• Good presentation, verbal and written communications skills
• Fundamental understanding of project management software
• Experience in pharmaceutical and/or device research required

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

We are seeking a highly motivated and detail-oriented Software Quality Analyst with a strong passion for ensuring the delivery of high-quality software products. As a Software Quality Analyst, you will play a critical role in the software development process by conducting thorough manual testing to identify defects and verify that the software meets established quality standards. You will collaborate closely with cross-functional teams, including developers, PMs, automation engineers, and other stakeholders, to ensure a smooth and efficient testing process.

About the Role

We are looking for a Senior Software Quality Assurance Engineer to join the Stripe Terminal Device Software Quality Assurance  team. In this role, you will own the quality assurance process and result for Firmware and Device OS components across our payment terminal devices. You'll work closely with software development teams to define quality standards, develop comprehensive test strategies, plan, and drive software quality improvements through both technical expertise and process enhancements.

What You'll Do

• Own software quality for Terminal device software components (Firmware, Device OS ) and ensure software quality targets are met in the customers.
• Collaborate with developers during software planning, change review, and release meetings to understand new features, specifications, expected behaviors, and the impact and risks of changes. Create spot testing to test software before branch cut.
• Deeply understand customer use scenarios, PRD (Product Requirement Document), and SRD (Software Design Document), work with developers and create robust test plans that improve coverage for configurations, user scenarios testing, and reliability testing.
• Perform Bluetooth validation across multiple devices, edge cases, and recovery scenarios.
• Validate device with various enterprise network configurations and security types.
• Design and execute testing for power performance, battery behavior, sleep/wake reliability, and resilience under extended or degraded operating conditions.
• Own design, build, and maintain lab setups and test environments that accurately reflect production-like usage conditions and support repeatable validation.
• Co-lead software quality incident remediation efforts with engineering teams, including root cause analysis and solution development. 
• Establish and maintain software quality assurance processes, and influence cross-functional teams at Stripe and BBPOS to drive quality and process improvements.
• Create and optimize test cases while collaborating with automation engineers to expand automated test coverage, and guiding manual SQA team members to perform high-quality software testing.
• Mentor or coach junior software quality engineers to improve work quality and efficiency.

Qualifications & Requirements

Minimum Requirements

• Bachelor's degree in Computer Science, Software Engineering, or related technical field
• 6+ years of experience in software quality assurance for embedded systems or firmware
• Ability to analyze software changes and assess impact on testing coverage by reviewing release notes and software design documents. 
• Experience developing test strategies, test plans, and test cases based on product requirements
• Ability to identify root causes of software defects
• Ability to proactively identify risks and take the initiative to mitigate them
• Strong leadership, communication, ownership, and influencing skills to drive quality improvements across teams
• Excellent verbal and written communication skills in English

Preferred Qualifications

• Experience with payment terminal devices, EMV certification, or PCI (Payment Card Industry) compliance
• Knowledge of embedded systems, real-time operating systems, and firmware development
• Familiarity with payment processing systems or financial technology is a plus
• Track record of mentoring junior team members on technical skills and test design

About Graphcore 

At Graphcore, we’re building the future of AI compute.We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale.As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence.

Job Summary

We are seeking a Product Safety Engineer to support safety design, validation, and certification of high-performance server platforms, including systems operating with high-voltage DC power and advanced liquid-cooling architectures.

This role involves close collaboration with electrical, mechanical, thermal, and manufacturing teams to ensure products meet applicable safety standards and are prepared for global certification.

Required skills: 

• Contribute to safety architecture and compliance for server systems, including HVDC power shelves, PDUs, and liquid-cooling subsystems
• Apply IEC 62368-1 requirements in design reviews, including creepage and clearance, insulation coordination, grounding, and protective measures
• Review schematics, PCB layouts, and mechanical designs to identify potential electrical, thermal, and fire hazards
• Support hazard-based safety engineering (HBSE) assessments, including evaluation of single-fault conditions and abnormal operation scenarios
• Plan and execute safety validation testing, such as dielectric strength (HiPot), insulation resistance, fault condition testing, thermal evaluation, and fire enclosure assessment
• Work with EMC teams to ensure appropriate grounding, shielding, and filtering strategies are considered in safety design
• Support certification activities with external agencies (e.g. CB Scheme, NRTL bodies), including preparation of technical documentation and test reports
• Contribute to safety strategies for HVDC systems (typically 400–1000V DC), including insulation systems, interlocks, and service safety considerations
• Evaluate safety aspects of liquid-cooling systems, including leakage risk, dielectric properties of fluids, condensation, and system monitoring
• Maintain structured, audit-ready documentation to support compliance and manufacturing readiness

Desired:

• Degree in Electrical, Electronic, Mechanical Engineering, or a related discipline
• Experience in product safety, compliance, or a related engineering function
• Working knowledge of IEC 62368-1 or comparable product safety standards
• Understanding of electrical safety principles, including insulation, grounding, creepage/clearance, and fault protection
• Ability to review and interpret engineering designs (schematics, layouts, mechanical drawings) in the context of safety
• Experience supporting product certification or working with external test laboratories
• Familiarity with safety considerations in liquid-cooled or thermally intensive systems
• Awareness of EMC considerations in high-power designs

Benefits

In addition to a competitive salary, Graphcore offers flexible working, a generous annual leave policy, private medical insurance and health cash plan, a dental plan, pension (matched up to 5%), life assurance and income protection. We have a generous parental leave policy and an employee assistance programme (which includes health, mental wellbeing, and bereavement support). We offer a range of healthy food and snacks at our central Bristol office and have our own barista bar! We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.

Sponsorship

Applicants for this position must hold the right to work in the UK. Unfortunately at this time, we are unable to provide visa sponsorship or support for visa applications.

The Senior Manager, DFM (Direct Flash Module) Business/Site Manager, serves as the on-site (Hsinchu City, Taiwan) operational leader for the Kingston Taiwan location, overseeing cross-functional coordination between Kingston and EverPure. This role ensures seamless business operations, drives supply chain and project execution, manages vendor relationships, and provides rapid issue resolution. The position requires strong leadership, strategic planning, and the ability to manage complex operations in a fast-paced manufacturing environment. As the on-site senior manager, this individual will lead daily operations, support procurement and supplier management activities, drive performance metrics, and ensure compliance with business, quality, and safety standards.

Key Responsibilities

1. On-site Escalation and Issue Resolution

• Serve as the primary on-site escalation point of contact between Kingston and EverPure, ensuring rapid resolution of urgent operational issues.
• Facilitate swift problem-solving across engineering, manufacturing, supply chain, and vendor teams.

2. Stakeholder and Communication Management

• Act as the central communication hub for internal stakeholders, clients, employees, and external vendors.
• Maintain clear, timely, and effective communication channels to ensure alignment and issue transparency.

3. Daily Operations Management

• Oversee and manage day-to-day site operations for Kingston Taiwan, ensuring stable production output and operational readiness.
• Ensure availability of technical support and coordinate cross-functional collaboration across supply chain, engineering, and manufacturing.

4. On-site Project and Program Management

• Lead on-site project execution, track milestones, monitor progress against goals, and ensure timely delivery of project commitments.
• Review and approve project plans and operational proposals.

5. Strategic Planning & Business Execution

• Lead on-site strategic planning, contributing to long-term business objectives and operational strategy.
• Develop and implement supply chain and operational strategies to improve performance, resilience, and cost efficiency.

6. Procurement & Supplier Management

• Act as the on-site leader for procurement and supplier engagement.
• Support sourcing of raw materials, supplier evaluation, vendor issue resolution, and CM coordination.
• Ensure suppliers meet quality, delivery, and commercial expectations.

7. Operations Oversight & Process Improvement

• Ensure smooth production flow and operational efficiency across the site.
• Identify and implement productivity improvements (e.g., Lean, Kaizen, Just-In-Time).
• Optimize processes to reduce waste, shorten lead times, and improve service levels.

8. Risk Management

• Identify operational risks including supplier constraints, logistics bottlenecks, and manufacturing disruptions.
• Develop, execute, and maintain contingency plans to ensure business continuity.

9. Performance Monitoring & Reporting

• Track, analyze, and report key performance indicators (KPIs) related to operations, supply chain performance, production, and supplier health.
• Prepare and deliver business performance updates to senior leadership.

10. Leadership, Team Development, & Collaboration

• Lead, mentor, and develop a team of supply chain and operational professionals.
• Foster collaboration across technical teams, SCM, CMs, and external partners.
• Build strong working relationships with suppliers and contract manufacturers.

11. Compliance, Quality, and Safety Oversight

• Ensure all on-site operations comply with company policies, legal requirements, quality standards, and safety guidelines.
• Drive a culture of continuous improvement and operational discipline.

Required Qualifications
• Bachelor’s degree in Supply Chain, Business, Engineering, Operations Management, or related field.
• 10+ years of experience in supply chain operations, business management, or manufacturing operations; 3–5+ years in a leadership role.
• Strong experience with supplier management, contract manufacturing environments, and cross-functional operational leadership.
• Proven track record of managing production environments, solving escalations, and leading end-to-end operations.
• Strong analytical, communication, and organizational skills.
• Experience with ERP systems and advanced operational reporting.
• Ability to work collaboratively across functions and influence at multiple levels.

Preferred Qualifications
• Master’s degree (MBA or MS in Supply Chain/Operations).
• Experience in electronics, semiconductor, or hardware manufacturing environments.
• Lean Six Sigma or similar continuous improvement certification.
• Experience working with international suppliers and cross-cultural teams.
• Strong financial acumen related to supply chain cost, budgeting, and business operations.

Core Competencies

• Leadership & Influence: Ability to lead without direct authority and drive alignment across teams and external partners.
• Operational Excellence: Strong understanding of manufacturing and supply chain processes, with a focus on execution and efficiency.
• Strategic Thinking: Capable of balancing tactical day-to-day operations with long-term strategic planning.
• Problem Solving & Decision Making: Able to resolve complex issues quickly with sound judgment.
• Communication: Clear, effective communicator to internal and external stakeholders.
• Resilience & Adaptability: Able to thrive in a fast-moving environment with changing priorities.
• Continuous Improvement: Always seeking opportunities to optimize processes and improve site performance.

Work LOCATION: HSINCHU, Taiwan

About the role

As Anduril expands its partnerships in the Indo-Pacific, we are seeking a Taiwan-based Communications & Public Affairs Manager to support strategic engagements and communications efforts in Taiwan.

The role will provide in-country strategic communications and public affairs support to strengthen Anduril’s presence and partnerships in Taiwan. This role will advise on Taiwan’s political, regulatory, and media landscape while supporting message development, stakeholder engagement, and media strategy.

The consultant will work closely with Anduril’s Global Communications, Business Development, and Government Relations teams. The role will report to the Director, Communications Asia Pacific.

Key Responsibilities

• Advise on Taiwan-specific communications strategy and stakeholder positioning.
• Localize and refine messaging, press materials, and executive briefings (Mandarin/English).
• Build and maintain relationships with key Taiwan-based media and policy stakeholders.
• Support proactive and reactive media engagement, including press inquiries and interviews.
• Monitor relevant media coverage and provide strategic insights and sentiment analysis.
• Prepare briefing materials for senior leadership engagements in Taiwan.
• Support communications planning for executive visits, announcements, and industry events.
• Identify and ideate on opportunities for Anduril to advance the dialogue around defense and technology in Taiwanese public discourse.
• Identify reputational risks and provide rapid-response communications guidance as needed.

Qualifications

• Ideally based in Taiwan with strong knowledge of Taiwan’s political, defense, and media landscape.
• 7+ years of experience in public affairs, strategic communications, or government advisory roles.
• Experience in defense, national security, advanced technology, or related sectors.
• Established media and stakeholder network in Taiwan.
• Native or near-native Mandarin fluency and professional English proficiency.
• Ability to operate effectively in sensitive national security contexts.

ABOUT THE TEAM

The Taiwan Team at Anduril is responsible for capturing and expanding business in Taiwan. The team networks across the company and customers to orchestrate operations across business lines and functional areas to deliver technology to Taiwan. The team is comprised of Business Development, Program Management, Operations and Supply Chain professionals responsible for delivering capability at scale in a timely manner.

WHAT YOU’LL DO

• Strategic Leadership & Customer Engagement: Partner with the Taiwan Country Lead to define and execute the country strategy, driving capture efforts, effective customer engagement, and ensuring clarity and focus across a broad portfolio of programs, recruiting, and regional initiatives.
• Operational Excellence & Scaling: Lead the resolution of complex business operations problems to ensure smooth scaling in Taiwan and the broader region. Facilitate cross-functional collaboration, overseeing program planning, budget management, import/export of technology, and overall operational efficiency.
• Enable Business Lines & Cohesive Execution: Unify and enable Anduril's Divisions and Business Lines operating in Taiwan, providing critical onboarding, customer expertise, planning support, and communications. Drive coherent cross-business line execution, converting pilot programs to programs of record, ensuring excellent sustainment, and representing product/engineering needs.
• Localization & Industrial Base Development: Spearhead effective localization efforts in close partnership with Supply Chain, Production, Deployments, and Sustainment teams. Develop local capacity and resilience, contribute to the industrial base, and establish strategic partnerships to shore up Anduril’s long-term success and longevity in-country.
• Infrastructure, Facilities & Security: Establish and scale the necessary physical and operational infrastructure across the region. This includes facilities management (upgrades, new developments, operational performance), and robust security measures (physical, personnel, and information systems) in collaboration with HQ SMEs.
• Logistics & Hardware Oversight: Direct logistics operations, including shipping, inventory management, and last-mile delivery of hardware assets, ensuring seamless support for in-country programs.
• Export Control & Regulatory Compliance: Ensure strict adherence to all export regulations (e.g., EAR, ITAR) and other local and international compliance requirements for hardware and knowledge transfers, working closely with Anduril’s legal and compliance teams.
• Talent & Team Development: Champion local hiring, conduct headcount analyses, and oversee talent development initiatives, including mentoring, performance measurement, and career progression, fostering a strong Anduril culture in the region.
• Brand & External Representation: Act as a key representative for Anduril to customers, partners, and the public, embodying our ethos and effectively communicating our innovative approach to next-generation defense technology. Work with Communications and USG agencies to develop Anduril's brand in-country.

REQUIRED QUALIFICATIONS

• You have 8+ years of varied experience in an operating role at a high-growth technology company, starting a venture, or in finance or consulting
• You have excellent written and communication skills, and have the ability to communicate in both English and Mandarin
• You love solving complex, ambiguous, cross-functional problems in a people-centric way
• You’re both high ownership and low ego, approaching everything with strong outcome orientation and high humility
• You’re highly detail oriented and data-driven
• You’re discerning and an incredibly fast learner
• Ability to obtain and hold a Taiwanese government security clearance

PREFERRED QUALIFICATIONS

• Previous military or government experience, or experience working with government and/or defense customers
• Previous experience working in the tech industry
• Experience managing technical projects
• Technical acumen and deep familiarity with AI and autonomous systems

Tenstorrent is seeking an Advanced Packaging Process Engineer with experience in 2.5D and 3D chiplet packaging to join Tenstorrent’s Packaging team. You will drive advanced package technology and reliability in close partnership with foundries and OSATs, helping push performance and manufacturability for next‑generation AI/ML products.

This role is hybrid, based out of Santa Clara, CA or Taipei City, TW.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who you are 

• Advanced packaging engineer with hands-on 2.5D/3D experience (CoWoS-R/L, FOCoS, EMIB, FCBGA, organic substrates, silicon interposers, embedded Si/eCB, micro-bumps, BGAs).
• Strong in reliability and failure analysis for advanced packaging, including qualification, root cause analysis, and corrective actions.
• Deep understanding of process flows and materials (polyimide, ABF, core, underfill, mold compound) and their interactions (warpage, stress, delamination, mechanical risk).
• Proven track record working with foundries/OSATs on NPI, design rules, excursions, yield/cost optimization, and production ramp, with clear communication and cross-functional collaboration.

What we need 

• Own advanced package technology implementation for 2.5D/3D chiplet products, including technology choices, process integration, and manufacturability.
• Act as primary technical interface to foundries/OSATs: align capabilities and design rules, manage excursions, drive yield, define/track test vehicles, and coordinate FA.
• Partner with design, reliability, and architecture teams to evaluate tradeoffs (bump pitch, stack-ups, embedded Si, etc.) and lead test vehicle planning to meet program needs.
• MS/PhD in a relevant field (Materials, Mechanical, Electrical, Physics, or related) and 5+ years in advanced packaging for high-performance semiconductors from NPI through production (2.5D/3D flows such as CoWoS, FOCoS, EMIB, FCBGA or equivalent).

What you will learn 

• Deeper exposure to leading-edge 2.5D/3D packaging for high-performance AI/ML and chiplet-based architectures.
• How to balance performance-driven architecture with mechanical and reliability constraints to make robust package technology decisions.
• Ways to use AI- and automation-driven methods to accelerate risk assessment, qualification planning, and technical documentation.
• Best practices for building strategic OSAT and foundry partnerships that enable new capabilities while scaling reliable high-volume production.

Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

Tenstorrent is building next-generation RISC-V CPUs optimized for AI, high-performance computing, and emerging autonomous AI systems. As the RISC-V AI / HPC & Agentic Software Engineering Lead, you will operate at the hardware–software boundary, enabling AI, HPC, and agentic AI software stacks on Tenstorrent’s RISC-V processors. This role is responsible for integrating and optimizing Tenstorrent’s LLK (Low-Level Kernel) infrastructure for CPU execution, while leading the bring-up of a RISC-V-native agentic AI software stack — including runtime orchestration, distributed execution frameworks, memory systems, and developer tools required for goal-driven AI systems. You will work closely with CPU architects, microarchitecture teams, compiler engineers, and AI kernel developers to ensure tight alignment between software capabilities and RISC-V architectural features.

This role is remote, based out of Taiwan.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• A systems-oriented software engineer with deep experience in HPC and AI software stacks.
• Experienced with distributed AI systems, orchestration frameworks, or agentic AI architectures.
• Comfortable working close to hardware and instruction-level programming.
• Skilled at translating performance targets into architectural and software requirements.
• Experienced in runtime systems, profiling, and low-level optimization.
• Motivated by hardware–software co-design and scaling next-generation AI infrastructure.

What We Need

• Strong background in HPC and AI software development.
• Solid understanding of RISC-V architecture (ISA, extensions, micro-architectural implications).
• Proficiency in C/C++ and systems programming.
• Experience optimizing performance-critical code paths.
• Experience with agentic AI frameworks, distributed execution systems, or orchestration platforms.
• Familiarity with compiler toolchains (LLVM, GCC).
• Experience with vectorization, custom ISA extensions, or accelerator integration.

What You Will Learn

• How AI and agentic workloads map to RISC-V microarchitecture.
• Custom ISA extension design for AI acceleration.
• End-to-end HPC/AI/agentic stack integration.
• Runtime orchestration for distributed AI systems.
• Hardware–software co-design for scalable AI-native CPU platforms.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

Sustaining Test Engineer providing on-site support at our OSAT partners in Taiwan. This engineer will be the primary technical interface for production test operations, driving yield improvements, resolving manufacturing issues, and ensuring successful deployment of test solutions across all test insertions.

This role is hybrid, based in Taiwan with regular presence at OSAT facilities.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who you are

• You hold a BS/MS in EE/ECE/CE and have 5+ years of experience in semiconductor test engineering.
• You have hands-on ATE experience with Teradyne and/or Advantest platforms, ideally across wafer probe, package test, and system-level test.
• You are a strong debugger across hardware, software, and DUT interfaces, comfortable working independently in a fast-paced production environment.
• You communicate clearly with both HQ and OSAT teams, and are fluent in Mandarin with strong English proficiency.
• Experience with advanced packaging and/or automotive quality (AEC-Q100/Q104) is a strong plus.

What we need

• An on-site engineering owner at OSAT to support yield issues, production debug, and NPI-to-volume ramp for multiple products.
• A test expert to validate, deploy, and maintain test programs for wafer sort, package test, and SLT, and to coordinate hardware maintenance, calibration, and equipment qualification with OSAT.
• Someone who can analyze large volumes of test data, perform yield and statistical analysis, and drive data-based decisions on test coverage, yield, and cost.
• A quality-focused engineer familiar with ISO 9001, IATF 16949, AEC-Q100/Q104, and 8D/CAPA, able to lead RMA and customer return investigations to closure.
• A proactive problem-solver who can manage business continuity (equipment failures, material shortages, capacity constraints) and drive quality containment for test escapes and new failure mechanisms.

What you will learn

• How to scale complex products in high-volume OSAT environments, owning the full loop from test program bring-up to mature production.
• Advanced techniques in test coverage optimization, yield improvement, and cost reduction across wafer, package, and system-level test insertions.
• Practical application of automotive and advanced packaging quality flows, including reliability testing and JEDEC qualification in a production context.
• How to operate as a bridge between HQ product/test engineering and OSAT operations, influencing decisions on design-for-test, test strategy, and quality.
• Best practices in building institutional knowledge: documenting failure modes, debug methodologies, and structured improvement plans that shape future product generations.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

The Position

We are looking for an Associate Support Engineer to join our OPSWAT Level 1 technical support team and assist customers in troubleshooting and resolving technical issues efficiently. This role involves managing support tickets, providing real-time assistance, and contributing to knowledge base documentation to improve customer experience. 

If you have a passion for technology, problem-solving, and customer interaction, this is a great opportunity to grow your career in a dynamic and collaborative environment. 

The position will be based in Taipei, Taiwan.

Key Responsibilities 

• Customer Issue Management 

  • Monitor and manage the queue of open support tickets, ensuring timely resolution. 

  • Track customer status, support level, and previous interactions to provide effective assistance. 

  • Investigate and diagnose reported technical issues by gathering relevant information and attempting to replicate the problem. 

  • Leverage internal knowledge management systems (FAQs, troubleshooting guides, previous tickets, product documentation, internal wikis) to identify solutions before escalating cases.  

  • Escalate complex or unresolved issues to senior engineers or product teams, ensuring detailed documentation of troubleshooting steps taken.

  • Maintain clear and professional communication with customers throughout the support process via email, chat, and phone. 

  • Track customer satisfaction and proactively follow up on outstanding cases to ensure resolution. 

• Technical Assistance & Troubleshooting 

  • Assist customers with installation, configuration, and integration of company products. 

  • Guide customers through technical solutions and best practices. 

  • Work closely with internal teams (Product Development, Engineering, QA) to address technical challenges. 

• Documentation & Reporting 

  • Maintain detailed records of customer interactions and resolutions in the ticketing system. 

  • Create and update knowledge base articles, FAQs, and troubleshooting guides. 

  • Ensure accurate categorization and tagging of tickets for efficient tracking and reporting. 

• Continuous Learning & Improvement 

  • Stay up to date with product updates, new features, and industry trends. 

  • Participate in internal training sessions and gain certifications in relevant technologies. 

  • Collaborate with the team to identify areas for process improvement in technical support operations. 

What We Need from You 

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). 

• 1-2 years of experience in technical support, helpdesk, or IT service role. 

• Familiarity with ticketing systems (e.g., Jira, Service Cloud, Zendesk, ServiceNow). 

• Strong problem-solving abilities and attention to detail. 

• Excellent English and Mandarin communication skills (written and verbal). 

• Hands-on experience with Windows and Linux environments.  

• Familiarity with networking concepts (TCP/IP, DNS, firewalls, etc.). 

• Ability to learn quickly and work collaboratively in a team environment. 

Nice to Have (Preferred Qualifications) 

• Basic understanding of cloud computing (AWS, Azure, Google Cloud). 

• Knowledge of cybersecurity concepts and security products. 

• Basic understanding of Docker, Kubernetes, or containerized environments. 

• Scripting or automation skills (Python, Bash, or PowerShell). 

What We Offer 

• Competitive salary and benefits package. 

• Opportunities for career growth and skill development. 

• Exposure to cutting-edge technologies and industry-leading products. 

• Collaborative and dynamic work environment. 

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

Join our dynamic Taiwan Commercial team responsible for driving end-to-end business development initiatives, from prospecting new clients to negotiating and structuring commercial deals. Collaborate with passionate cross-functional teams in a diverse, dynamic, and international environment, where you'll play a key role in shaping our organization's growth and client relationships while enjoying continuous career development and problem-solving opportunities.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

Money101 is on the hunt for a meticulous and detail-obsessed Commercial Operations Analyst to join our dynamic Commercial team. This role is mission-critical: ensuring that all listings and provider-related content published on our Money101 platform are accurate, compliant, and promotion-perfect. You'll work closely with our Product, Marketing, and Commercial teams to QA everything from provider T&Cs to promotional copy — basically, if it's going live, you're the last line of defense.

This is your chance to flex both your analytical eye and your love for consistency in a fast-paced digital environment. Think: part detective, part editor, part guardian of great user experience. The role involves month-end overtime on the last day of each month, supporting end-of-month campaign reconciliation and ensuring all updates are reflected accurately before close-off.

The Analyst, Commercial Operations will be responsible for:

Website Content Validation and Updates

• Manage and maintain the main website CMS (Content Management System), ensuring timely and accurate publication, updates, and adjustments of providers’ information.
• Cross-check published product content against original source materials, including product brochures, provider websites, and campaign briefs.
• Ensure all content is accurate in Traditional Chinese and relevant to the Taiwan market.

Quality Assurance & Compliance

• Conduct thorough quality assurance checks on product listings and result pages, including provider terms & conditions, offers, and disclosures prior to publication.
• Validate content accuracy and alignment with source materials provided by financial institutions and commercial partners.
• Identify discrepancies and proactively flag potential compliance or regulatory risks.

Commercial Operations Management

• Partner with Business Analysts (BA) to regularly update providers’ performance results in commercial and financial documents and dashboards.
• Support budget accrual and re-accrual processes to ensure smooth financial and budgeting operations.
• Assist with invoicing processes to ensure accuracy and timely completion for each business case.
• Serve as a key support to the commercial team in managing deal contracts and related documentation.

Collaborative Review

• Work closely with Product Content and Marketing teams to ensure campaign timelines are met without compromising content quality.
• Support Commercial team members in interpreting terms & conditions and promotional mechanics to ensure accurate representation in listings.
• Collaborate with BA to analyze commercial performance and CMS effectiveness, providing recommendations for business improvements.
  
  

Continuous Improvement

• Log findings and maintain an error-tracking database to support continuous improvement and feedback loops.
• Proactively recommend enhancements to CMS processes, tools, and templates.
• Participate in retrospectives and review meetings to improve campaign and product launch execution and timelines.

In this role, we are looking for someone with:

• 2–3 years of experience in CMS management, quality assurance, content review, compliance, editorial operations, business operations, or a related role—preferably within a digital or financial services environment.
• Proficiency in Traditional Chinese and English, with the ability to review and understand localized financial terminology, campaign messaging, and provider terms & conditions tailored for the Taiwan market.
• Strong English proficiency to collaborate with regional product teams on CMS updates, adjustments, and issue resolution.
• Exceptional attention to detail with a strong ability to identify inconsistencies and errors.
• Ability to work under pressure while managing multiple projects and deadlines.
• Comfort working within CMS platforms and collaboration tools such as JIRA, Confluence, Asana, Excel, or Google Sheets.
• Understanding of financial products and related offers within a rewards-based program.

Good to Have

• Familiarity with financial products in the Taiwan market (e.g., credit cards, loans, bank accounts) is a strong advantage.

#Money101#LI-AK1

What You’ll Do:

You will join the Global Supplier Management and Technical Sourcing organization, a team responsible for ensuring CoreWeave’s rapidly growing hardware demand converts into clear-to-build, on-time shipments. The team works cross-functionally with Strategic Sourcing, Engineering, Program Management, Operations, and a global supplier base to support aggressive AI infrastructure deployment schedules in a highly supply-constrained environment.

About the role:

As a Senior Supply Materials Manager, you will own end-to-end supply execution for one or more strategic OEM and ODM partners across multiple concurrent hardware programs. You will ensure allocation commitments, material readiness, and manufacturing capacity align with CoreWeave’s deployment plans. This role operates at the intersection of operations, sourcing, engineering, and suppliers, requiring strong execution discipline and comfort navigating ambiguity. You will act as the single-threaded owner for supply execution, proactively identifying risks, driving recovery actions, and maintaining operational stability as new NVIDIA-based platforms ramp.

Who You Are: 

• 8+ years of experience in materials management, supply execution, manufacturing operations, or supply chain roles within data center, hyperscaler, cloud service provider, or AI hardware environments
  
  
• Bachelor’s degree in Engineering, Supply Chain Management, Operations, Business Administration, or equivalent practical experience
  
  
• Proven experience managing OEM and/or ODM supply execution, including allocation-constrained environments
  
  
• Demonstrated ability to manage end-to-end supply execution across multiple concurrent hardware programs
  
  
• Experience driving Clear-to-Build readiness, material placement, shortage mitigation, and production release readiness
  
  
• Strong analytical and organizational skills with the ability to manage complex, fast-changing program requirements
  
  
• Experience leading supplier performance management across delivery, capacity adherence, and recovery execution
  
  
• Excellent written and verbal communication skills with experience engaging cross-functional teams and supplier leadership

Preferred: 

• Experience working directly with Taiwan-based ODMs or global OEM manufacturing partners
  
  
• Familiarity with server, rack-level, or AI system builds including GPU, memory, power, and thermal components
  
  
• Experience supporting multiple overlapping NPI and production ramps
  
  
• Master’s degree in Engineering, Supply Chain, Operations, or Business Administration

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

We believe in investing in our people and value candidates who bring diverse experiences to our teams, even if you are not a 100 percent match. Here are a few qualities we’ve found compatible with this role. If some of this describes you, we’d love to talk.

• You love driving execution in complex, supply-constrained environments
  
  
• You’re curious about how hardware, manufacturing, and supply chains come together at scale
  
  
• You’re an expert at turning demand signals into executable supply plans

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

About the Role

CoreWeave is seeking a strategic and execution-oriented Sr. Manager, Supplier Materials Management to lead a high-impact team responsible for supplier materials readiness across our rapidly scaling global infrastructure. This role owns the end-to-end supplier materials strategy across critical OEM/ODM partners, ensuring capacity alignment, supply continuity, and execution readiness in support of aggressive data center expansion.

Operating at the intersection of Strategic Sourcing, Planning, Engineering, Manufacturing, and Infrastructure Deployment, this leader will shape long-range supply strategy, drive executive-level supply risk visibility, and build scalable processes that support CoreWeave’s hypergrowth environment. This role combines organizational leadership, supplier strategy, and operational rigor.

Key Responsibilities

Organizational Leadership & Capability Building

• Lead, develop, and scale a team of Supplier Materials Managers responsible for supplier execution and materials readiness.
  
  
• Establish clear performance objectives, development plans, and succession strategies.
  
  
• Build organizational capability in capacity planning, shortage mitigation, allocation management, and supplier performance analytics.
  
  
• Design and standardize tools, dashboards, KPIs, and operational rhythms across the team.
  
  
• Drive a culture of accountability, urgency, and data-driven decision-making.
  
  

Supplier Materials Strategy & Long-Range Planning

• Own the 12–24 month supplier materials strategy aligned to platform roadmaps and global deployment forecasts.
  
  
• Ensure supplier capacity, lead times, and inventory strategies support infrastructure build plans.
  
  
• Lead supplier capacity validation and ramp readiness for new platform introductions (NPI).
  
  
• Partner in make/buy, capacity reservation, and supplier investment discussions.
  
  
• Develop contingency strategies including dual sourcing, buffer inventory, and alternate supply pathways.
  
  

Executive Supply Risk Leadership

• Consolidate and communicate supply risk visibility to senior leadership.
  
  
• Represent Supplier Materials Management in executive supply reviews.
  
  
• Lead executive-level supplier escalations related to shortages, delivery risk, or execution gaps.
  
  
• Drive cross-functional tradeoff decisions balancing cost, lead time, buffer strategy, and deployment schedules.
  
  
• Own aggregate supplier performance metrics including OTD, lead time adherence, capacity attainment, shortage cycle time, and supply-related deployment misses.
  
  

Commercial & Strategic Sourcing Alignment

• Partner closely with Technical Strategic Sourcing to ensure operational execution aligns with negotiated commercial agreements.
  
  
• Provide operational input into supplier selection decisions, assessing scalability, execution capability, and manufacturing maturity.
  
  
• Contribute to total cost of ownership (TCO) modeling through inventory strategy, flexibility, and lead time optimization.
  
  
• Support allocation strategy development during constrained supply environments.
  
  

Cross-Functional Execution & Infrastructure Scaling

• Collaborate with Planning, Engineering, Manufacturing, Logistics, and Data Center Operations to align supply with demand signals and build schedules.
  
  
• Oversee supply readiness for accelerated infrastructure deployments.
  
  
• Drive implementation of scalable supply control tower mechanisms as volume increases.
  
  
• Improve forecasting accuracy, materials visibility, and ERP planning maturity across the supply base.
  
  

Qualifications

• 8+ years of experience in supply chain, materials management, supplier operations, or manufacturing environments.
  
  
• 3+ years of people leadership experience managing supply chain or materials teams.
  
  
• Experience supporting complex hardware systems, OEM/ODM environments, or hyperscale infrastructure preferred.
  
  
• Strong expertise in supplier capacity management, MRP/ERP systems, and long-range supply planning.
  
  
• Demonstrated ability to influence executive stakeholders and manage high-impact escalations.
  
  
• Proven success operating in high-growth, high-ambiguity, fast-scaling environments.
  
  

What Success Looks Like

• Supplier capacity consistently aligned with deployment forecasts.
  
  
• Reduced supply volatility and improved predictability across critical hardware platforms.
  
  
• Clear executive-level visibility into supply risk and mitigation plans.
  
  
• A high-performing, scalable Supplier Materials Management organization.
  
  
• Strong integration between sourcing strategy, commercial agreements, and operational execution.

The base salary range for this role is NT$3,100,000 to NT$3,700,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

IP Operations Shift Manager 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. 

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview 

The IP Operations Team serves as a strategic firewall dedicated to preserving brand integrity and marketplace trust. We execute a dual-layered approach of proactive defense and forensic verification, including IP Monitoring to remove counterfeits and Seller Gating to vet distribution channels. Our team also manages high-stakes Appeals and IPR enforcement, conducting forensic audits of supply chain documentation to resolve disputes and mitigate legal risks. 

As an IPO Shift Manager, you will be responsible for the daily execution of our Intellectual Property protection mission. Reporting to the IPO Manager, you will lead a team of agents in a fast-paced, shift-based environment. Your goal is to ensure that every ticket—whether it is a counterfeit detection, seller gating review, or IPR report—is handled with precision, speed, and in full compliance with Coupang’s standards. You are a coach, a people manager, and an operational expert. 

What will you do?

• People & Performance Management: Lead, mentor, and manage the daily performance of a team of agents. Conduct regular 1-on-1s, identify performance gaps, and provide real-time coaching to improve accuracy and productivity. 
• Shift & Resource Governance: Manage shift schedules to ensure 24/7 operational coverage, including holiday planning and emergency backup coordination. Monitor real-time ticket queues to balance workload effectively across the team. 
• Quality & SLA Oversight: Ensure the team consistently meets or exceeds Service Level Agreements (SLA). Conduct primary spot checks on high-risk cases (Seller Gating and Appeals) to ensure agents are following forensic protocols. 
• Escalation Handling: Act as the first point of escalation for complex cases. Support agents in making "tough calls" regarding inventory deactivation or seller rejections. 
• Process Feedback Loop: Identify recurring operational bottlenecks and provide feedback to the L5 Manager and Policy teams to refine Standard Operating Procedures (SOPs). 

Essential Qualifications 

• Experience: Minimum 2–3 years of experience in people management or team leadership within a contact center, shared service, or high-volume operations environment. 
• Industry Knowledge: Basic understanding of Intellectual Property Rights (IPR), e-commerce compliance, or risk management. 
• Leadership: Proven ability to motivate a team and manage performance through data-driven coaching. 
• Communication: Ability to translate complex instructions into clear, actionable tasks for agents. 
• Analytical Skills: Proficiency in using Office Automation (OA) tools and Excel to track team metrics and generate shift reports. 
• Resilience: Comfortable working in a high-pressure, fast-paced environment with the flexibility to support rotating shifts if required. 

Extra Qualifications (Preferred) 

• Forensic Mindset: Experience in document verification, fraud detection, or anti-money laundering (AML) is a strong plus. 
• Technical Savvy: Familiarity with SQL or data visualization tools (PowerBI/Tableau) to assist in identifying team performance trends. 
• Continuous Improvement: Experience with Six Sigma, Lean, or other process improvement methodologies. 
• Language: English or Korean speaking ability is a strong plus for cross-regional collaboration.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

IP Operations Shift Manager 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. 

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview 

The IP Operations Team serves as a strategic firewall dedicated to preserving brand integrity and marketplace trust. We execute a dual-layered approach of proactive defense and forensic verification, including IP Monitoring to remove counterfeits and Seller Gating to vet distribution channels. Our team also manages high-stakes Appeals and IPR enforcement, conducting forensic audits of supply chain documentation to resolve disputes and mitigate legal risks. 

As an IPO Shift Manager, you will be responsible for the daily execution of our Intellectual Property protection mission. Reporting to the IPO Manager, you will lead a team of agents in a fast-paced, shift-based environment. Your goal is to ensure that every ticket—whether it is a counterfeit detection, seller gating review, or IPR report—is handled with precision, speed, and in full compliance with Coupang’s standards. You are a coach, a people manager, and an operational expert. 

What will you do?

• People & Performance Management: Lead, mentor, and manage the daily performance of a team of agents. Conduct regular 1-on-1s, identify performance gaps, and provide real-time coaching to improve accuracy and productivity. 
• Shift & Resource Governance: Manage shift schedules to ensure 24/7 operational coverage, including holiday planning and emergency backup coordination. Monitor real-time ticket queues to balance workload effectively across the team. 
• Quality & SLA Oversight: Ensure the team consistently meets or exceeds Service Level Agreements (SLA). Conduct primary spot checks on high-risk cases (Seller Gating and Appeals) to ensure agents are following forensic protocols. 
• Escalation Handling: Act as the first point of escalation for complex cases. Support agents in making "tough calls" regarding inventory deactivation or seller rejections. 
• Process Feedback Loop: Identify recurring operational bottlenecks and provide feedback to the L5 Manager and Policy teams to refine Standard Operating Procedures (SOPs). 

Essential Qualifications 

• Experience: Minimum 2–3 years of experience in people management or team leadership within a contact center, shared service, or high-volume operations environment. 
• Industry Knowledge: Basic understanding of Intellectual Property Rights (IPR), e-commerce compliance, or risk management. 
• Leadership: Proven ability to motivate a team and manage performance through data-driven coaching. 
• Communication: Ability to translate complex instructions into clear, actionable tasks for agents. 
• Analytical Skills: Proficiency in using Office Automation (OA) tools and Excel to track team metrics and generate shift reports. 
• Resilience: Comfortable working in a high-pressure, fast-paced environment with the flexibility to support rotating shifts if required. 

Extra Qualifications (Preferred) 

• Forensic Mindset: Experience in document verification, fraud detection, or anti-money laundering (AML) is a strong plus. 
• Technical Savvy: Familiarity with SQL or data visualization tools (PowerBI/Tableau) to assist in identifying team performance trends. 
• Continuous Improvement: Experience with Six Sigma, Lean, or other process improvement methodologies. 
• Language: English or Korean speaking ability is a strong plus for cross-regional collaboration.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

JR105820

#LI-RC1

【 About the role 】

We’re looking for a Senior Logistics Specialist who combines strong global logistics expertise with a digital-first mindset.

In this role, you will manage Amazon cross-border logistics operations and help connect our global supply network across markets. Beyond day-to-day execution, we hope you proactively use AI tools, data insights, and workflow automation to improve operational visibility, streamline processes, and support faster, more reliable delivery experiences for customers around the world.

【 What you'll do 】

Amazon B2B Operations

• Manage Amazon Vendor Central / Seller Central operations, including FBA inbound planning and labeling compliance.
• Monitor shipment status, inventory flow, and operational exceptions to ensure smooth fulfillment execution.

Global Logistics Planning

• Coordinate international cross-border transportation across ocean freight, air freight, and express shipping.
• Work closely with internal teams and logistics partners to optimize shipping plans, lead time, and logistics costs.
• Support multi-country shipment planning and execution while ensuring stable supply continuity.

AI-enabled Process Optimization

• Actively use AI tools (such as ChatGPT, Claude, and workflow automation platforms) to improve daily documentation, email communication, reporting, and operational coordination.
• Apply data analysis to support inventory forecasting, shipment planning, and routing optimization.
• Identify opportunities to automate repetitive workflows and continuously improve operational efficiency and scalability.

【 Who you are 】

• 5+ years of international logistics or supply chain operations experience.
• Hands-on experience in Amazon cross-border e-commerce logistics, including FBA operations.
• Strong problem-solving ability with practical experience using generative AI tools to improve work outcomes.
• Comfortable working with data, operational analysis, and process optimization.
• Strong English communication skills, including business writing and cross-functional collaboration.
• Curious about digital transformation and open to adopting new tools and working methods.

Nice to Have

• Experience using low-code or no-code tools to improve operational workflows.
• Familiarity with cross-border tax, customs clearance, and trade compliance.
• Experience working in fast-paced global consumer product or e-commerce environments.

【 Perks 】

・You can bring your pet to the office so that they will never be home alone again :)

・The rare opportunity to work with an international team who has a passion to change the world.

・A LOT of free snacks and drinks for humans and pets!

・Comfortable and creative working environment with kitchen, sofa, and quiet areas. It’s just like your home!

・Plenty of activities such as pizza day & movie night!

【 Benefits 】

・Medical insurance and free yearly health checkup

・Flexible vacation policy; work hard and take time off when you need it.

・2 free Furbo are given to each full-time team member.

・Afternoon tea time twice a month and birthday party every month.

・Tomofun library is full of interesting books that you can borrow anytime you want.

・Come join our volunteer program. We are passionate about giving back to society.

・Company trip and employee outing program.

・Monthly meeting and lunch party. Life is not only work in Tomofun.

・Internal training workshop and external training subsidy let you expand your skill set.

・Flexible working hours.

・There are always adorable dogs and cats in the office. You’ll never get bored in Tomofun.

Job Description: 

As an Astera Labs Principal Product Application Engineer, you will need to provide technical guidance to ODMs to overcome design challenges, generate collateral for existing and new products, and drive innovation by providing insightful feedback to other internal teams to continuously improve products and processes. We need experience supporting the development and designing-in of semiconductor products for PCIe/CXL. There are opportunities to support key ODMs directly, and also to dive deep in the lab to address the challenges associated with leading edge semiconductor products. 

Basic Qualifications 

• Strong academic and technical background in electrical engineering. At minimum, a Bachelor’s in EE is required, Master’s is preferred. 
• Minimum of 10 years’ experience designing in complex SoC/silicon products with a high speed (preferably PCIe) interface. 
• Entrepreneurial, open-minded behavior and can-do attitude. Think and act with the customer in mind!  

Required Experience 

• Strong working knowledge of PCIe LTSSM at a physical layer level, associated standards, and debug. Most recent experience with PCIe 4.0 at a minimum, some experience with 5.0/CXL preferred. 
• Silicon/System bring-up and debug experience in customer systems.  
• Technical ownership of issue resolution: Driving and directing internal teams, and driving communication to customers through FAE and sales teams. 
• Firsthand experience with lab equipment such as protocol analyzers/exercisers, high-speed oscilloscopes, or BERTs.  
• Technical writing skills to generate clear, precise documentation including application notes and similar guides for internal and customer-facing audiences. 
• Global customer engagement support, with travel as required for on-site activities, reviews, and system bring-up.

Preferred experience 

• Triaging complex customer reported issues which require taking into account multiple layers of conditions; for instance, silicon, firmware, hardware board design, and system environment. 
• Development/support for PCIe or Ethernet Switch or Retimer products. 
• PCIe compliance testing methodology and troubleshooting. 
• Comfort working with software/firmware associated with semiconductor products, such as; Firmware development with C-language, scripting with Python or other equivalent programming languages. 
• Understanding of Data Center systems like Servers, JBOGs/JBODs, Networking switches/routers/interconnects etc. 

Overview

Join our team as a Hardware Technical Program Manager (TPM), where you will be at the forefront of managing hardware and system integration within cutting-edge consumer wearabloe products. With your expertise in technology innovation, you will guide hardware subsystems through the complete product lifecycle—from sourcing and integration to testing and optimization—ensuring groundbreaking product development and delivery.

Responsibilities

• Oversee the integration and testing of hardware and system products, ensuring compliance with project timelines and technical specifications.
• Drive innovation and development efforts in subsystems such as camera, audio, and electrical engineering (EE)/product design (PD), staying ahead of industry trends.
• Conduct and manage project meetings, leading initiatives from initial concept to final completion.
• Coordinate sourcing of system components, collaborating with vendors to secure essential hardware.
• Lead efforts in performance optimization to improve product quality and user experience across domains like EE, mechanical engineering (ME)/PD, camera, audio, and testing.
• Oversee workflows and manage deliverables with contract manufacturers, developing risk mitigation strategies.
• Develop and maintain detailed project documentation, including schedules, issue tracking, and status updates.

Minimum Qualifications

• 3+ years of experience as a Technical Program Manager in the hardware/electrical engineering (EE)/product design (PD) field, managing hardware programs from concept to mass production, including Final Assembly Testing and Packaging (FATP).
• Bachelor's degree in a technical discipline such as computer science, computer engineering, or a related field.
• Proven experience with FATP and managing projects involving EE, PD/ME, and testing.
• Demonstrated competency in fast-paced environments with the ability to perform under pressure.
• Experience collaborating with contract manufacturers and Joint Design Manufacturer (JDM)/Original Design Manufacturer (ODM) suppliers for components like camera, wireless, and audio.
• Communication skills in both English and Mandarin.
• Proficiency in data analytics, utilizing tools to construct dashboards.

Preferred Qualifications

• 5+ years of experience in hardware EE/PD system integration as a Technical Program Manager.
• Deep understanding of the requirements and development process for creating consumer electronics.
• Experience in developing 0-to-1 products working with both JDM and CM vendor engagement models.
• Familiarity with critical consumer device technologies such as wireless, camera, and audio.
• Project Management Professional (PMP) or Project Management Institute (PMI) certification is preferred.

WHAT YOU'LL DO:

As a Trade Supervisor, you will play a critical role in maintaining the stability, integrity, and performance of Optiver’s automated trading systems. Acting as the first responder to trading incidents, you will take ownership of issues from detection through to resolution, while ensuring clear communication with relevant stakeholders and implementing preventative measures. Having a decisive nature and problem-solving mindset are essential to succeeding in this role.
You will be supporting multiple automated trading strategies and have the following responsibilities:

• Supervise and monitor our automated trading systems
• Assess live trading activity for risk, compliance, and production issues, and respond decisively to unusual behaviour or market conditions
• Collaborate with brokers, exchanges, and internal stakeholders to troubleshoot and resolve production issues in real time
• Identify and drive structural improvements to system stability, monitoring, and operational processes
• Document procedures and maintain accurate logs of incidents and resolutions

WHO YOU ARE:

• At least 1 year of experience in a Trade Supervision, Trading, Risk, Application Engineering, or similar role
• Prior trading exposure across asset classes and strategies highly desirable
• An understanding of exchange-specific rules and procedures
• Highly organised, detail-oriented, and able to operate independently under pressure
• Excellent communication, prioritisation, and problem-solving skills
• Experience working with high-frequency or automated trading systems is preferred
• Experience with Python, Linux command line and the ability to extract and manipulate large data sets is preferred

WHAT YOU’LL GET:

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.

In return for your expertise, you will have access to a range of Optiver perks, including:

• A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool, fostering a truly collaborative environment
• The chance to work alongside diverse and intelligent peers in a rewarding environment
• Training, mentorship and personal development opportunities
• Daily lunch, coffee and snacks
• Fitness Subsidy plus weekly massage, plus massage chair available every day
• Regular social events, including a company trip every two years
• Guided relocation, a competitive relocation package and visa sponsorship where necessary

DIVERSITY STATEMENT

Optiver is committed to diversity and inclusion, and it is hardwired through every stage of our hiring process. We encourage applications from candidates from any and all backgrounds, and we welcome requests for reasonable adjustments during the process to ensure that you can best demonstrate your abilities.

Questions? Get in touch with the recruitment team at careers@optiver.com.au.

Team Overview:

Impinj’s Product Test Engineering team is looking for experienced Hardware Test Engineer to apply their expertise in test methodology and hardware to build and sustain production ATE (Automated Testing Equipment) solutions that drive characterization, qualification, and high-volume production of next-generation End-point ICs.

What you will do:

• Design, develop, and implement test programs to characterize and validate semiconductor wafers and devices across ATE platforms, adapting code as needed and performing root cause analysis throughout design and production phases.
• Own and monitor production test systems in Asia, managing scheduling and allocation to ensure optimal throughput, yield, and operational performance.
• Ensure smooth NPI (New Product Introduction) to high-volume production transitions for test equipment and programs, maintaining test readiness across all phases.
• Implement test plans, specifications, and procedures in accordance with testing and quality assurance requirements, including defining coverage for new chip features.
• Collaborate with test, product, and design engineering teams to develop and execute test plans, procedures, and programs across development, NPI, and production.
• Lead hands-on installation, troubleshooting, and verification of instrumentation, ATE systems, and equipment controls to ensure functionality and readiness.
• Support procurement, installation, and calibration of test equipment and instrumentation required for production and characterization testing.
• Manage wafer disposition, nonconformance (NCMR) processes, and Engineering Process Change Notices (EPCNs) for test system updates across Asia operations.
• Maintain strong operational relationships with subcontractors and cross-functional teams to sustain production test readiness and resolve test-related issues.
• Analyze test data and report results to the Quality & PTE Asia team, driving continuous improvement initiatives.

What you will bring:

• Bachelor’s degree in electrical engineering or related field
• 5+ years of ATE test engineering experience
• Direct experience with wafer‑ or die‑level ATE testing, including NI Semiconductor Test System (STS) and Accretech probers, is preferred
• Experience with 200mm, and 300mm prober operation, as well as package part handling.
• RF test experience with understanding of key RF measurements (Linearity, NSD, EVM, etc.).
• Strong experience debugging and improving ATE hardware and software systems.
• Product engineering experience, with familiarity in ATE coverage, margin, and binning.
• Experience identifying ATE hardware-related issues.
• Strong data analysis skills with experience applying statistical process control methods.
• Experience with NI LabVIEW and NI TestStand.
• Experience with statistical process control methodologies and software.
• Excellent command in English with the ability to effectively collaborate across global teams. 

Compensation & Benefits:

The benefits listed below may vary depending on the nature of your employment with Impinj and the country where you work.

Individual base pay depends on various factors such as complexity and responsibility of role, job duties, requirements, and relevant experience and skills. Both market wage data and the mid-point of the pay range is reviewed and used as the starting point for all new hire offers. Offers are made within the base pay range applicable at the time.

At Impinj certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

US Export Controls:

This position has access to technologies or data subject to U.S. export control regulations. Under these laws, the release or transfer of export-controlled items or information to individuals who are not classified as "U.S. persons" (as defined by Immigration & Nationality Act) may require prior authorization from the U.S. government. We may require additional documentation related to national identity to determine whether an export compliance license is required for any export-controlled items. This information is requested solely for the purpose of complying with U.S. export control laws and will not be used for other purposes. Learn more about export compliance here.

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview & Reporting Structure
We are seeking a highly motivated professional to join our team as a local hire in our Taiwan office. The successful candidate will be based in Taipei and will report directly to the VP of Global Tax. This role will oversee tax compliance in Taiwan while collaborating closely with both global and regional stakeholders to support strategic tax initiatives in Taiwan.

What You Will Do 

Taiwan Tax Compliance & Reporting
• Oversee corporate income tax filings, VAT, withholding tax, and other local tax obligations.
• Ensure timely and accurate preparation of tax returns and disclosures.
• Proactively identify and evaluate tax-saving opportunities in Taiwan.
• Manage relationships with local tax authorities and support audits or inquiries.

Tax Provision
• Review and support Taiwan quarterly and annual tax provision calculations under IFRS and US GAAP.
• Collaborate with finance and accounting teams to ensure accurate tax accounting and reporting.
• Monitor and validate that Taiwan entities’ financial results are consistent with global transfer pricing guidelines.

Stakeholder Collaboration
• Work closely with legal, treasury, and business units to provide tax input on contracts, transactions, and strategic initiatives.
• Liaise with external advisors and global tax teams to ensure consistency and compliance.

Basic Qualifications  

• Bachelor’s degree in Accounting, Taxation, Finance, or Law; CPA or equivalent preferred.

• 12+ years of experience in Taiwan tax, ideally with exposure to international tax matters.

• Strong understanding of Taiwan tax laws, transfer pricing, and cross-border tax principles.

• Experience in a multinational corporation and/or Big 4 firm preferred.

• Excellent communication skills in Mandarin and English (fluency in Korean is a plus).

 Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. 

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.  

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Role Overview 

A senior individual contributor role responsible for executing working level government engagement in Taiwan, independently managing policy issues, regulatory monitoring, and cross functional coordination under the guidance of the Taiwan Government Affairs Director, with a strong focus on reliable execution and day to day government relations.

What You Will Do 

This role is a senior individual contributor position responsible for executing day to day government engagement under the direction of the Taiwan Government Affairs Director. The role focuses on working-level to division-director-level engagement with Taiwan government agencies and regulators, managing regulatory issues, maintaining consistent communication, and ensuring reliable follow through. The successful candidate will independently monitor policy and regulatory developments, assess implications for the business, prepare briefings and issue analyses, coordinate meetings and follow ups, and work closely with internal teams (including Legal, Compliance, Operations, and business units) to ensure government engagement is accurate, aligned, and executable. 

This is not a people management role; it is suited for a self driven professional with 7–10+ years of relevant experience, strong knowledge of Taiwan’s regulatory environment, proven ability to work independently with sound judgment, and excellent Mandarin and working level English communication skills.

Basic Qualifications

• 7–10+ years of relevant experience in government affairs, public policy, regulatory affairs, or a closely related field

• Experience engaging with Taiwan government agencies or regulators at the working to division director level

• Strong understanding of Taiwan’s policy making and regulatory environment

• Ability to operate independently, manage multiple issues in parallel, and deliver reliable follow through

• Experience coordinating across internal functions such as Legal, Compliance, Operations, or business teams

• Excellent written and verbal communication skills in Mandarin, with working level English proficiency

Preferred Qualifications

• Prior experience in government or public policy related environment

• Ability to build and maintain professional, trust based relationships with government counterparts

• Experience preparing briefing materials, policy summaries, or issue analyses for internal stakeholders

• Strong organizational and communication skills and the ability to manage confidential or sensitive information with discretion

• Comfortable working in a fast paced environment and adapting to evolving priorities

• Sound judgment, professionalism, and a collaborative approach to stakeholder engagement

Remuneration

Monthly salary of more than NT$ 40,000 (To be discussed)

Recruitment Process and Others

Recruitment Process

Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled.

Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

A hands-on Financial Accountant to own central accounting activities, including general ledger management, group consolidation, intercompany transactions and system integrations. This role will play a key part in ensuring accurate, timely, and compliant financial reporting across entities, and will work closely with local finance teams, auditors, and headquarter team. The ideal candidate should have a strong foundation from public accounting (audit) combined with industry experience, preferably in a multinational environment.

What You Will Do 

• Central Accounting & General Ledger

  • Own and manage central accounting processes, including month-end, quarter-end, and year-end close

  • Ensure accuracy and completeness of general ledger entries in accordance with local/US GAAP

  • Review and analyze journal entries, account reconciliations and handle complex accounting treatments

  • Maintain and improve accounting policies, procedures, and internal controls

  Consolidation & Group Reporting

  • Prepare group consolidation and financial reporting packages

  • Coordinate with subsidiaries to ensure timely and accurate submission of financial packages

  • Manage intercompany transactions, balances, and reconciliations across entities

  • Support management reporting and analysis on company/group-level results

  Audit & Compliance

  • Act as a key contact for external auditors and internal stakeholders

  • Support statutory audits, internal audits, and regulatory reporting requirements

  • Ensure compliance with accounting standards, internal policies, and local statutory requirements

  Process Improvement & Projects

  • Identify opportunities to streamline and improve accounting processes

  • Support system enhancements, ERP implementations, or finance transformation initiatives

  • Collaborate cross-functionally with FP&A, tax, treasury, and legal teams

Basic Qualifications  

• Experience

  • Bachelor’s degree in Accounting, Finance, or related field

  • CPA or equivalent certification preferred

  • 5–8 years of experience in accounting operations or general ledger management

  • US SOX Controls experience is a plus

  • Strong understanding of accounting principles and month-end close processes

  • Proficiency in Excel; experience with ERP systems is a plus

  • Detail-oriented with strong analytical and problem-solving skills

  • Good communication skills for cross-functional collaboration

  Technical Skills

  • Strong knowledge of IFRS (or equivalent accounting standards)

  • Solid understanding of month-end close, financial reporting, and audit processes

  • Experience with ERP systems (e.g. SAP or equivalent)

  • Advanced Excel skills; experience with consolidation tools is a plus

  Personal Attributes

  • Detail-oriented with strong analytical and problem-solving skills

  • Able to work independently and take end-to-end ownership of responsibilities

  • Strong communication skills and ability to work across cultures and geographies

  • Comfortable working in a fast-paced, deadline-driven environment

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

What You Will Do 

• Lead a multi-level, multi-functional ER organization with strategic influence across regions.
• Set the technical and performance bar for ER practices and compliance standards.
• Design and implement company-wide ER strategies, including risk governance and labor-management stability.
• Drive simplification and process improvement while managing complex, high-stakes ER issues.
• Establish contingency plans and lead proactive risk management to protect organizational integrity.
• Mentor senior leaders and develop successors for critical ER roles.

• Bachelor’s degree in HR, law, or related field, 12+ years of HR experience with extensive ER leadership exposure.
• Expertise in global labor laws, risk management, and ER governance.
• Proven ability to influence senior leadership and shape ER strategy across multiple geographies.
• Exceptional judgment, negotiation, and stakeholder management skills.

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery,” which offers next‑day delivery for a wide selection of items at affordable prices, as well as “Rocket Overseas,” which provides free international delivery on millions of best‑selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Role Overview

The Policy Communication Principal supports Coupang Taiwan’s public policy team by shaping how policy issues, regulatory positions, and business perspectives are understood by key external stakeholders. Working closely within the Taiwan Public Policy team and together with the PR team, this senior individual contributor role focuses on crafting persuasive, context‑aware policy narratives and communication materials that support constructive engagement, mitigate risk, and reinforce credibility. The role requires strong judgment, discretion, and an instinct for how policy discussions form and evolve beyond formal channels. This is not a people‑management role, but demands the ability to operate independently and influence outcomes through high‑quality communication and narrative execution.

What You Will Do 

• Develop and refine policy‑related narratives, messaging frameworks, and written materials that shape understanding among government, legislative, and broader stakeholder audiences.
• Translate complex regulatory issues and business positions into clear, credible communications tailored to different stakeholder contexts and sensitivities.
• Support both proactive and reactive policy communication needs, anticipating how policy topics may be interpreted, reframed, or amplified externally.
• Coordinate closely with Public Policy, Legal, Compliance, and PR teams to ensure messaging consistency while adapting tone and emphasis for different engagement channels.
• Track evolving policy discourse, stakeholder sentiment, and opinion trends to inform adjustments to messaging and communication approaches.
• Maintain structured documentation, issue briefs, and narrative guidance to enable disciplined and consistent communication across engagements.

Basic Qualifications 

• Bachelor’s degree and 7+ years of experience in public policy communications, public affairs, government relations, or a related field
• Strong policy writing and editing skills with the ability to translate complex issues into clear, concise communication
• Ability to work independently, manage multiple priorities, and deliver high‑quality outputs with limited supervision
• Professional fluency in Mandarin and English  

Preferred Qualifications 

• Experience supporting public policy or government affairs teams in environments requiring nuanced narrative management and stakeholder sensitivity
• Demonstrated ability to shape policy understanding through non‑traditional channels, including engagement with opinion leaders, sector commentators, or ecosystem networks beyond mainstream media
• Experience identifying emerging public sentiment, interpreting issue dynamics, and adapting messaging to address reputational or policy risks
• Strong instinct for crafting messages that influence perception while maintaining credibility with regulators and institutional stakeholders
• Experience collaborating with PR, public affairs, or external advisors on disclosure‑sensitive or high‑context policy issues

Remuneration 

• Monthly salary of more than NT$ 40,000 (To be discussed)

Recruitment Process and Others 

Recruitment Process 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​

Company Introduction 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery,” which offers next‑day delivery for a wide selection of items at affordable prices, as well as “Rocket Overseas,” which provides free international delivery on millions of best‑selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Role Overview

he Public Affairs Events & Partnership Principal supports Coupang Taiwan’s public policy team through the planning and execution of public‑facing events, partnerships, and sponsorships. Working closely within the Public Policy teams and related internal teams, this individual contributor role focuses on delivering well‑run, strategically aligned activities that strengthen stakeholder relationships, reinforce policy positioning, and build goodwill with government, legislative, industry, and community audiences. This role does not involve people management, but requires strong execution capabilities, attention to detail, and sound judgment in navigating public‑facing initiatives.  

What You Will Do 

• Plan and execute public affairs events, stakeholder engagements, and partnership activities that support public policy and government‑relations objectives.
• Coordinate with internal teams to ensure events and partnerships are aligned with policy priorities, messaging guidance, and compliance requirements.
• Manage end‑to‑end execution, including partner coordination, budgets, logistics, vendor management, and post‑event follow‑up.
• Support ESG, CSR, and community initiatives that strengthen relationships with government stakeholders and allied organizations.
• Maintain structured records and reporting to track engagement effectiveness and ensure consistency across activities.

Basic Qualifications 

• Bachelor’s degree and 5+ years of experience in public affairs, partnerships, stakeholder engagement, events, or related roles
• Strong project‑management and coordination skills with the ability to manage multiple initiatives simultaneously
• Ability to execute independently with attention to detail in a fast‑paced environment
•  Professional fluency in Mandarin and working proficiency in English.

Preferred Qualifications 

• Experience supporting public affairs, or policy‑related initiatives in a regulated or high‑visibility environment
• Demonstrated ability to design engagement platforms that resonate with diverse stakeholders, including government, legislative, industry, and community audiences
• Strong instinct for assessing stakeholder sensitivities and adjusting engagement approaches to reinforce constructive perception and goodwill
• Experience collaborating with PR, public policy, ESG, or external partners on reputation‑relevant initiatives
• Familiarity with Taiwan’s public‑sector, industry association, or third‑party stakeholder landscape

Remuneration

• Monthly salary of more than NT$ 40,000 (To be discussed)

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Senior Compliance Specialist (AML Auditor)

What will you do? 

1. Audit Planning & Strategy

• Develop Annual Audit Plans: Establish risk-based annual or quarterly AML internal audit plans.
• Define Scope and Frequency: Determine sampling ratios and inspection cycles for various operations (e.g., high-risk customers, suspicious transaction alerts) based on Risk-Based Approach (RBA) principles.
• Develop Audit Frameworks: Design standardized audit checklists and Quality Assurance (QA) metrics to ensure objectivity and consistency across all reviews.

2. Continuous Testing & Sampling

• Independent Retrospective Review: Conduct back-testing on completed cases from the 1st line (Business) and 2nd line (AML Operations), including KYC onboarding, Periodic Reviews (CDD/EDD), and Transaction Monitoring alerts.
• Compliance Verification: Validate whether operational procedures strictly adhere to internal SOPs and the latest regulatory updates.
• System Effectiveness Testing: Periodically verify the accuracy of sanction screening systems and monitoring models to ensure there are no systemic failures or tuning biases.

3. Reporting & Remediation Tracking

• Audit Reporting: Compile audit findings into formal reports, highlighting trend analysis and root cause identification for recurring errors.
• Follow-up & Remediation: Track the progress of "Audit Findings," oversee the implementation of corrective actions by relevant departments, and verify the effectiveness of these improvements.
• Management Reporting: Report the health of the AML control environment to the Head of Compliance or the Board of Directors on a regular basis.

4. Process Optimization & Advisory

• Professional Recommendations: Propose enhancements to existing AML SOPs based on audit results to bridge identified "Control Gaps."
• Regulatory Readiness: Conduct internal "Mock Audits" prior to inspections by regulators or external auditors to mitigate compliance risks.

5. Communication & Collaboration

• Stakeholder Management: Maintain professional communication with the AML Operations team to discuss audit disputes and coordinate with external auditors or regulators during examinations.

Essential Qualifications:

• 3–5 years of experience in internal auditing, compliance testing, AML review, or financial controls, preferably within banking or financial services.
• Strong understanding of audit methodologies, including risk assessment, sampling techniques, control testing, and documentation standards.
• Experience in AML/Compliance domains such as KYC, CDD/EDD, transaction monitoring, sanctions screening, or QA review is highly desirable.
• Demonstrated ability to evaluate control design and operating effectiveness, identify gaps, and provide clear, evidence‑based audit findings.
• Highly organized with strong analytical, critical‑thinking, and problem‑solving skills, with meticulous attention to detail and accuracy.
• Ability to work independently while managing multiple reviews simultaneously and meeting deadlines in a fast‑paced environment.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

This role oversees daily Accounts payables operations and employee disbursement operations, ensuring accurate, timely invoice processing, payment runs, and expense management. It drives large‑scale process optimization initiatives with a strong emphasis on operational efficiency, control strength, and superior user experience across the organization. The role serves as a key partner in enterprise‑wide finance system transformations and SOX governance, ensuring alignment with group accounting policies, regulatory requirements, and long‑term business objectives.

What You Will Do:

Accounts Payables operations

• Manage end-to-end P2P processes not limited but mainly response vendor settlement, payment processing, and reconciliations
• Ensure compliance with group policies, approval controls, and payment terms
• Improve AP processes to enhance efficiency and internal user experience coordinating between Taiwan local employees and Shared Service Center in China

Employee Disbursement

• Work closely with Shared Service Center and oversee employee payments, including expense reimbursements
• Ensure Taiwan employees awareness and attention to Travel & Expense Global policies
• Partner with payroll team and treasury team to ensure smooth and timely payments

Process Improvement & User Experience

• Identify process gaps and pain points from end-user and stakeholder perspectives
• Redesign workflows to improve efficiency, transparency, and user experience
• Develop clear SOPs, guidelines, and training materials for users

System Implementation & Optimization

• High proficiency in ERP systems (e.g. SAP)
• Act as Subject Matter Expert in ERP or finance system implementation projects
• Support UAT, data validation, End User Training and solution design with user-centric mindset
• Ensure system solutions align with accounting and statutory requirements and user needs
• Demonstrated involvement in finance system implementation, migration, or enhancement projects (e.g., ERP upgrades, new AP or payroll platforms).

Compliance & Controls

• Working knowledge of internal controls and compliance requirements.
• US SOX experience is a strong plus, particularly in designing, executing, and documenting controls related to AP and payroll cycles.
• Ability to work closely with HQ each process owners’, Internal Control team, internal audit and external auditors.

Basic Qualifications

• Bachelor’s degree in Accounting, Finance, or a related discipline
• Strong foundation in accounting principles and internal controls
• 7–10 years of accounting experience, preferably in a multinational environment
• Solid hands‑on experience in AP, payroll, and period‑end close
• Familiarity with SOX controls, internal audits, and group accounting policies
• Strong process improvement mindset with a focus on efficiency and end‑user experience
• Fluent in English for day‑to‑day communication with internal and external stakeholders

Preferred Qualifications

• CPA, ACCA, or equivalent professional qualification
• Proven involvement in finance process improvement initiatives or finance system implementation projects. Project management or process improvement related certifications will be added advantage.
• Working knowledge of US GAAP and ability to coordinate between US GAAP and local GAAP
• Experience supporting overseas headquarters, including group reporting and audit coordination
• Ability to translate accounting and control requirements into practical system or process solutions

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

We are seeking a detail-oriented and experienced finance professional to join our team as a Senior Accountant in Audit, Tax, and Financial Compliance. This role is critical in supporting the company’s statutory audit and tax compliance processes across multiple entities, ensuring accuracy, timeliness, and regulatory alignment.

What You Will Do 

Audit & Financial Reporting:

• Coordinate annual financial statement audits with external auditors.
• Review financial statement packages and accompanying notes to ensure compliance with applicable accounting standards (e.g., IFRS or local GAAP).
• Work closely with internal departments to gather and validate supporting documentation for audit purposes.
• Monitor changes in accounting standards and support impact analysis and implementation as needed.
• Assist in preparation and quality review of financial disclosures and other filings as required.

Tax Compliance & Planning:

• Review tax filings, tax provision calculations, and ensure compliance with local tax regulations.
• Oversee processes related to withholding tax, VAT, corporate income tax, and other applicable taxes.
• Coordinate with internal teams and external consultants on tax planning and advisory projects.
• Provide support in reviewing contracts and transactions for potential tax exposures or optimization opportunities.
• Stay up to date with changes in local and international tax laws and assess the impact on the company’s operations.

Compliance & Controls:

• Support financial compliance efforts, including adherence to internal control frameworks (e.g., SOX).
• Ensure that accounting and tax-related processes meet internal policy and regulatory requirements.
• Assist in documentation and testing of internal controls related to audit and tax reporting cycles.

Basic Qualifications 

• Bachelor’s degree in Accounting, Finance, or a related field.
• CPA or equivalent professional certification preferred.
• 5–10 years of experience in external audit, financial reporting, or tax compliance.
• Big 4 Accounting firm experience is highly preferred.
• Experience working with external auditors and tax consultants.
• Strong understanding of financial statement preparation and related disclosures.
• Solid knowledge of local tax regulations and international tax concepts.
• Prior experience with PCAOB audits or working in a public company environment is a strong plus.
• Familiarity with compliance frameworks such as SOX.
• Excellent communication and interpersonal skills to work cross-functionally and with external parties.
• High attention to detail, analytical thinking, and problem-solving ability.
• Proficiency in Excel and financial systems (e.g., SAP) is a plus.

Preferred Qualifications 

• Bilingual in English and Mandarin (or other relevant languages based on region).
• Experience in a multinational or matrixed organization.
• Proactive, independent, and capable of managing multiple deadlines.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Senior Manager, Compliance (AML Operation)

What will you do? 

• Process Development: Establishing and refining AML processes to enhance efficiency and compliance. This includes developing standard operating procedures (SOPs) and ensuring they are up-to-date with regulatory requirements.
• Team Management: Overseeing the performance and development of the AML team. This involves conducting regular training sessions, providing feedback, and fostering a collaborative work environment to ensure high standards of work quality and team morale.
• Communication: Managing both internal and external communications. This includes contacting vendors to request additional necessary documents and information, following up on the progress to ensure timely acquisition of required materials, and discussing internally to optimize AML operational processes and strategies.
• Performing AML Daily Operations: Responsible for reviewing name screening, KYC (Know Your Customer), and transaction monitoring activities to ensure compliance with anti-money laundering regulations.
• Reviewing Results: Reviewing the work results of first-stage KYC reviewers to ensure the accuracy and completeness of the process, and assisting reviewers in improving work quality.
• Education and Support: Answering questions from first-stage reviewers during their work and providing professional guidance.

Essential Qualifications:

• 7-10 years of experience in anti-money laundering (AML), banking, or internal control systems, with a strong focus on quality, governance, and compliance.
• Proven experience in leading teams and managing projects, with the ability to adapt to changing environments and manage multiple priorities effectively.
• Skilled in developing and implementing processes in collaboration with various departments to ensure operational efficiency and compliance.
• Demonstrated ability to manage multiple projects simultaneously in a fast-paced organization.
• Self-starter, ambitious, and flexible, with a proactive approach to problem-solving and decision-making.
• CAMS Certification is a plus.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

Position: IPO QA Manager 

As the IP Operations QA Manager, you will be responsible for building and overseeing the quality governance framework for our Intellectual Property Operations (IPO) team. You will lead a dedicated team of QA specialists to ensure that every decision—from seller gating to counterfeit detection and appeal reviews—is accurate, consistent, and compliant with our global policies. 

Your mission is to act as the "second line of defense," ensuring that our agents maintain the highest standards of integrity while protecting customers and brand owners on our platform. 

The responsibility of IP Operations team is as follows: 

• IP Monitoring: Proactively monitor brand listings to detect and remove counterfeit products, ensuring a safe and consistent shopping experience for customers. 
• Seller Gating: Vet seller distribution channels through pre- and post-gating reviews to ensure only authorized and compliant listings enter the marketplace. 
• Appeals & Escalation: Conduct forensic reviews of seller appeals to verify the authenticity of supply chain documentation and accurately resolve suspected counterfeit disputes. 
• Intellectual Property Rights (IPR): Rapidly process and investigate external reports of IP infringement to mitigate legal risks and maintain brand owner trust. 

Key Responsibilities 

• Quality Framework & Strategy: Develop, implement, and maintain a comprehensive quality assurance framework for the IPO team. This includes defining clear quality standards, evaluation criteria, and performance metrics that align with business goals. 
• Process Auditing & Evaluation: Conduct regular audits of the IPO process, from initial complaint intake to root cause analysis and resolution. Ensure all stages are executed correctly and in compliance with established policies and procedures. 
• Team Leadership & Development: Lead, mentor, and coach a team of Quality Assurance Specialists. Provide regular feedback, conduct calibration sessions, and develop training programs to enhance their analytical skills and knowledge of quality standards. 
• Data-Driven Analysis: Analyze quality metrics, including defect rates, resolution times to identify trends, process bottlenecks, and opportunities for improvement. 
• Cross-Functional Collaboration: Partner with the IP Operations Manager to provide insights that inform policy updates and process enhancements. Work with other cross-functional teams to share feedback and ensure a unified approach to quality. 

Essential Qualifications 

• A minimum 3-5 years of experience in a Quality Assurance or similar role, with at least 2 years in a management or team lead position. 
• Proven experience in customer service, technical support, or e-commerce environment. 
• Strong knowledge of quality management principles, methodologies (e.g., Six Sigma, Lean), and auditing best practices. 
• Exceptional analytical skills with the ability to interpret data from various sources (e.g., customer feedback, system logs) to draw meaningful conclusions. 
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and align diverse teams toward a common goal. 
• Experience with quality management software and a high level of proficiency with data analysis tools (e.g., Excel, BI tools). 

Preferred Qualifications 

• Bachelor's degree in Business, Communications, or a related field. 
• Experience working in a fast-paced, high-volume environment. 
• Certification in Quality Management (e.g., Six Sigma Green/Black Belt, CQE). 
• Familiarity with ticketing systems (e.g., Zendesk) and customer engagement platforms (e.g., Genesys). 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Senior Compliance Specialist (AML Auditor)

What will you do? 

1. Audit Planning & Strategy

• Develop Annual Audit Plans: Establish risk-based annual or quarterly AML internal audit plans.
• Define Scope and Frequency: Determine sampling ratios and inspection cycles for various operations (e.g., high-risk customers, suspicious transaction alerts) based on Risk-Based Approach (RBA) principles.
• Develop Audit Frameworks: Design standardized audit checklists and Quality Assurance (QA) metrics to ensure objectivity and consistency across all reviews.

2. Continuous Testing & Sampling

• Independent Retrospective Review: Conduct back-testing on completed cases from the 1st line (Business) and 2nd line (AML Operations), including KYC onboarding, Periodic Reviews (CDD/EDD), and Transaction Monitoring alerts.
• Compliance Verification: Validate whether operational procedures strictly adhere to internal SOPs and the latest regulatory updates.
• System Effectiveness Testing: Periodically verify the accuracy of sanction screening systems and monitoring models to ensure there are no systemic failures or tuning biases.

3. Reporting & Remediation Tracking

• Audit Reporting: Compile audit findings into formal reports, highlighting trend analysis and root cause identification for recurring errors.
• Follow-up & Remediation: Track the progress of "Audit Findings," oversee the implementation of corrective actions by relevant departments, and verify the effectiveness of these improvements.
• Management Reporting: Report the health of the AML control environment to the Head of Compliance or the Board of Directors on a regular basis.

4. Process Optimization & Advisory

• Professional Recommendations: Propose enhancements to existing AML SOPs based on audit results to bridge identified "Control Gaps."
• Regulatory Readiness: Conduct internal "Mock Audits" prior to inspections by regulators or external auditors to mitigate compliance risks.

5. Communication & Collaboration

• Stakeholder Management: Maintain professional communication with the AML Operations team to discuss audit disputes and coordinate with external auditors or regulators during examinations.

Essential Qualifications:

• 3–5 years of experience in internal auditing, compliance testing, AML review, or financial controls, preferably within banking or financial services.
• Strong understanding of audit methodologies, including risk assessment, sampling techniques, control testing, and documentation standards.
• Experience in AML/Compliance domains such as KYC, CDD/EDD, transaction monitoring, sanctions screening, or QA review is highly desirable.
• Demonstrated ability to evaluate control design and operating effectiveness, identify gaps, and provide clear, evidence‑based audit findings.
• Highly organized with strong analytical, critical‑thinking, and problem‑solving skills, with meticulous attention to detail and accuracy.
• Ability to work independently while managing multiple reviews simultaneously and meeting deadlines in a fast‑paced environment.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

This role oversees daily Accounts payables operations and employee disbursement operations, ensuring accurate, timely invoice processing, payment runs, and expense management. It drives large‑scale process optimization initiatives with a strong emphasis on operational efficiency, control strength, and superior user experience across the organization. The role serves as a key partner in enterprise‑wide finance system transformations and SOX governance, ensuring alignment with group accounting policies, regulatory requirements, and long‑term business objectives.

What You Will Do:

Accounts Payables operations

• Manage end-to-end P2P processes not limited but mainly response vendor settlement, payment processing, and reconciliations
• Ensure compliance with group policies, approval controls, and payment terms
• Improve AP processes to enhance efficiency and internal user experience coordinating between Taiwan local employees and Shared Service Center in China

Employee Disbursement

• Work closely with Shared Service Center and oversee employee payments, including expense reimbursements
• Ensure Taiwan employees awareness and attention to Travel & Expense Global policies
• Partner with payroll team and treasury team to ensure smooth and timely payments

Process Improvement & User Experience

• Identify process gaps and pain points from end-user and stakeholder perspectives
• Redesign workflows to improve efficiency, transparency, and user experience
• Develop clear SOPs, guidelines, and training materials for users

System Implementation & Optimization

• High proficiency in ERP systems (e.g. SAP)
• Act as Subject Matter Expert in ERP or finance system implementation projects
• Support UAT, data validation, End User Training and solution design with user-centric mindset
• Ensure system solutions align with accounting and statutory requirements and user needs
• Demonstrated involvement in finance system implementation, migration, or enhancement projects (e.g., ERP upgrades, new AP or payroll platforms).

Compliance & Controls

• Working knowledge of internal controls and compliance requirements.
• US SOX experience is a strong plus, particularly in designing, executing, and documenting controls related to AP and payroll cycles.
• Ability to work closely with HQ each process owners’, Internal Control team, internal audit and external auditors.

Basic Qualifications

• Bachelor’s degree in Accounting, Finance, or a related discipline
• Strong foundation in accounting principles and internal controls
• 7–10 years of accounting experience, preferably in a multinational environment
• Solid hands‑on experience in AP, payroll, and period‑end close
• Familiarity with SOX controls, internal audits, and group accounting policies
• Strong process improvement mindset with a focus on efficiency and end‑user experience
• Fluent in English for day‑to‑day communication with internal and external stakeholders

Preferred Qualifications

• CPA, ACCA, or equivalent professional qualification
• Proven involvement in finance process improvement initiatives or finance system implementation projects. Project management or process improvement related certifications will be added advantage.
• Working knowledge of US GAAP and ability to coordinate between US GAAP and local GAAP
• Experience supporting overseas headquarters, including group reporting and audit coordination
• Ability to translate accounting and control requirements into practical system or process solutions

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/