SLSQ227R43

At Databricks, we’re on a mission to help organisations use data and AI to solve the world’s toughest problems — and few opportunities are more rewarding than driving positive change across New South Wales Public Sector. We’re looking for a passionate and results-driven Enterprise Account Executive to help our government partners harness the full power of the Databricks platform.

This is a pioneering sales role within our Public Sector Sales team, reporting directly to the Senior Sales Director. You’ll work at the forefront of digital transformation in the Public Sector space, helping agencies reimagine how they deliver outcomes and play a pivotal role in shaping Databricks’ presence across the country. As a successful candidate, you are a creative, energetic self-starter who understands the sales process. You know how to sell innovation and change through customer vision expansion and can drive deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to Customers and System Integrators. Always hunting for new opportunities, you will be asked to close net new accounts while maintaining existing accounts. Along with the chance to close an exciting deal, we also offer accelerators above 100% quota accomplishment.

The Impact You Will Have:

• Driving Consumption: Help customers derive value from the platform by identifying key use cases and increasing usage.
• Champion real-world change: Lead initiatives that make measurable impact — from accelerating innovation in health and education to supporting sustainability and economic development.
• Shape Databricks’ Public Sector footprint: Identify, structure, and close strategic opportunities that align our capabilities with Australia’s digital priorities.
• Inspire through connection: Build trusted relationships with senior decision-makers, tell compelling stories about our impact, and influence at the highest levels.
• Execute with excellence: Manage the end-to-end sales cycle — from prospecting and initial engagement to closing transformative deals and driving platform adoption.
• Collaborate for success: Work with solution architects, customer success, and global teams to deliver solutions that empower customers and ensure long-term success.

What We Look For:

• A passion for impact — you’re motivated by helping organisations use technology for the public good.
• Proven experience in enterprise or Public Sector sales, ideally in Cloud, Data, or SaaS.
• Strategic and structured in approach, with strong execution and accountability.
• Excellent communication and relationship-building skills with senior stakeholders.
• Growth mindset, creativity, and adaptability in dynamic, innovative environments.
• Knowledge of Spark and Big Data is highly desirable

Your Impact

Based in North Sydney, you’ll partner with teams across APAC to optimise energy performance and drive measurable impact. You’ll analyse live asset performance, ensure alignment between design and actual PUE, and support initiatives that advance operational efficiency and sustainability.

What You’ll Do

• Monitor and optimise PUE, energy, water, and thermal performance

• Investigate performance gaps and implement corrective actions

• Collaborate with operations teams to align on targets and SLAs

• Support AI-driven optimisation, forecasting models, and sustainability programs (e.g. Net Zero 2030, NABERS)

What you'll bring

• Degree in Mechanical/Electrical Engineering (or related field)

• 3+ years’ experience in energy systems, HVAC optimisation, or data centres

• Strong analytical skills with Excel, PowerBI, and modelling tools

• Ability to manage complex data and engage stakeholders effectively

Lead Software Engineer

Since launching in 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the leading fashion, sports and lifestyle e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide a seamless and  inspiring end-to-end customer experience. 

Scalable solutions, exciting challenges, and a direct impact on more than 5 million customers. This is engineering at THE ICONIC.

Our systems handle a massive amount of traffic, and with millions of active sessions it’s guaranteed you’re going to get first-hand feedback from customers on the code you deploy! 

Our agile engineering team is responsible for building the technology, features, and experiences our customers are obsessed with. We are on a mission to bring on the future of shopping!

What you will do..

• Lead software projects to develop our cutting-edge e-commerce platform
• Work in an agile environment to develop a best-in-market experience for THE ICONIC customers
• Work on complex architectural and technical problems
• Write and maintain clean and well-tested code
• Deploy microservices using infrastructure as code technologies, CI/CD (GitHub Actions), Terraform
• Work on distributed systems at scale with high traffic workloads
• Collaborate with other software engineers and stakeholders in your team to build and maintain APIs in our microservices architecture (Kubernetes)

What we are looking for..

• Experience leading agile and lean software engineering teams
• Excellent understanding of fundamental engineering concepts - SOLID principles, clean code, design patterns, testing
• Software Architecture - well versed in a range of architectural styles such as mirco-services, event driven architecture, and migrating legacy systems.
• In-depth knowledge of scalable SaaS cloud solution services such as AWS, GCP or Azure
• APIs - RESTful API design
• Databases, experience with any RDMS (MySQL, Postgres, etc) and NoSQL solutions (Redis, DynamoDb, etc.)
• Security-first mindset
• Well versed in unit testing frameworks such as Jest
• Well versed  in Node.js (with either JavaScript or TypeScript) or PHP
• Experience with automated deployments (CI/CD)

Ways to stand out from the crowd..

• Exposure to Docker in production (Kubernetes, EKS)
• Experience with queue solutions to execute background jobs asynchronously (RabbitMQ, AWS SQS, Kafka, etc. any of these)  
• Experience working with modern front-end JS frameworks (eg. React, Vue.js, Angular)
• CSS/SASS and UX/UI Design
• PHP and PHP Unit
• AWS cloud experience

Why you'll love THE ICONIC..

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC:

• Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
• The learning  collective. Get your knowledge fix with our learning days and hackathons
• Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year 
• Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
• People & Planet Positive: From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important. 
• Wellbeing. Access to our discounted gym memberships and wellbeing programs
• People  first. Access our Employee Assistance Program for you and your family. 
• Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.

Additional Information

At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.com.au

By submitting your application, you acknowledge and agree to the terms of THE ICONIC's Candidate Privacy Policy

Senior Graphic Designer (6 Month Contract)

At THE ICONIC we actively identify the best talent globally and consciously recognize both young, emerging talent along with experienced senior level management, creating a unique working experience of both innovative, go-getter start-up energy and expert, seasoned field specialists with professional operations in place.  In flexible structures, with passionate colleagues, there is great potential for playing a key and significant role in the business as we turn shopping into a seamless and inspiring experience.  So join us in our office to be a part of one great team who dream big, get things done and are stronger together.

What’s involved…

Reporting into our Graphic and Copy Manager, we are looking for a Senior Graphic Designer with strong motion design capability to create high-performing, on-brand static and dynamic digital assets across onsite, app, CRM/email, social (organic + paid) and partnerships. This role is hands-on end-to-end: from concept through to final delivery—always aligned to our brand guidelines and Creative Pillars.

Key responsibilities..

• Lead graphic + motion creative delivery
  • Manage the design, production and final delivery of static, motion graphics and video edits from brief to launch.
• Design & brand execution
  • Ensure all work is filtered through our Creative Pillars:
    • Stand out (get noticed)
    • Juxtaposition (striking combinations)
    • Bold & colourful
    • THE ICONIC style
    • Clear branding & CTA
• Campaign support & concepting
  • Participate in pitching and concepting campaigns and promotions, bringing motion-first thinking to the table.
  • Partner with stakeholders to clearly communicate creative rationale and execution approach.
• Delivery, ownership & ways of working
  • Own assigned projects end-to-end: brief → design → feedback → approvals → delivery.
  • Manage multiple projects in parallel, maintaining speed without sacrificing quality.

Skills and Experience required..

• Strong design fundamentals
• Excellent visual communication and typography
• Experience across digital and print (digital-first preferred)
• Motion expertise
• Strong motion design skills with proven experience creating high-quality motion graphics
• Confidence turning static assets into engaging, performance-led storytelling
• Tools & technical proficiency
• Advanced proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Proficiency in After Effects (essential) and video editing tools (e.g., Premiere Pro)
• Comfortable working in Google Workspace
• Ways of working
• Thrives in a fast-paced environment with shifting priorities
• Detail-focused and calm under pressure
• Strong communicator—able to explain concepts clearly to internal and external stakeholders
• Curious, proactive and committed to continuous learning and experimentation

Why you'll love THE ICONIC..

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC:

• Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
• Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year 
• Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
• People & Planet Positive: From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important. 
• Wellbeing. Access to our discounted gym memberships and wellbeing programs
• People  first. Access our Employee Assistance Program for you and your family. 
• Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.

At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all

Additional Information

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.com.au

By submitting your application, you acknowledge and agree to the terms of THE ICONIC's Candidate Privacy Policy

About the Role

As a Program Chief Engineer you will be responsible for defining and driving the system's architecture, technical roadmap, and overall engineering excellence. You will lead a multi-disciplinary team of high-performing engineers, ensuring that the system meets stringent performance, reliability, and mission requirements in challenging maritime environments. This role combines strategic technical leadership with direct hands-on involvement in critical design and integration challenges.

This is a highly visible and impactful role where your deep technical expertise, strategic thinking, and leadership will directly contribute to delivering transformative capabilities for national security.

What You'll Do

• Technical Leadership & Vision: Define and articulate the technical vision and strategic roadmap for the system, ensuring alignment with Anduril's broader Dive-XL Core Platform and customer needs. Work directly with the product team (Product Manager, EPM, Lead Systems Engineer) to ensure tactical development is executed on plan.
• Architectural Design Authority: Serve as the ultimate technical authority for the system architecture, design decisions, and critical trade-offs across all engineering disciplines (mechanical, electrical, software, autonomy, acoustics, materials).
• System Integration & Performance: Oversee the end-to-end development lifecycle, from requirements definition and conceptual design through detailed design, integration, test, and deployment.
• Test & Evaluation: Define and oversee the test and evaluation strategy, including acceptance criteria, test readiness reviews, and support to customer acceptance testing.
• Technical Problem Solving: Lead the resolution of complex technical challenges, acting as a hands-on expert and guiding teams through difficult design, integration, or operational issues.
• Technical Trade-offs: Drive build vs. buy decisions, manage technical debt, and balance speed of delivery against long-term system sustainability.
• Team Mentorship & Development: Provide technical mentorship, guidance, and critical review for engineering teams, fostering a culture of innovation, excellence, and rigorous problem-solving.
• Risk and Opportunity Management: Identify, assess, and mitigate technical risks throughout the program lifecycle, developing contingency plans and advising program leadership.
• Customer & Stakeholder Engagement: Act as a primary technical point of contact for internal stakeholders, customers, and partners. Clearly communicate complex technical information, program status, and strategic direction. Manage cross-team technical dependencies to ensure timely delivery of key capabilities, and shield the engineering team from scope disruption.
• Cross-Site Coordination: Collaborate closely with the US Chief Engineer counterpart to ensure technical alignment across program variants, share lessons learned, and maintain architectural consistency.
• Requirements Management: Ensure robust requirements decomposition, traceability, and verification plans are in place for all subsystems.
• Innovation & Research: Stay abreast of cutting-edge technologies, research, and industry trends relevant to autonomous underwater systems, incorporating best practices and innovative solutions.

Required Qualifications

• Bachelor's, Master's, or Ph.D. in Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Robotics, Computer Science, or a related technical discipline.
• 15+ years of experience in the design, development, integration, and deployment of complex autonomous systems.
• 5+ years of demonstrated experience as a Chief Engineer, Technical Director, Lead Architect, Engineering Fellow, or equivalent senior technical leadership role on a major hardware/software program.
• Proficiency in systems engineering principles, including requirements management, interface control, verification, and validation.
• Proven ability to lead and mentor highly technical, multi-disciplinary engineering teams.
• Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences.
• Must be able to obtain and maintain an Australian National Security Clearance (NV2 or higher).

Preferred Qualifications

• Deep expertise across multiple AUV sub-domains, such as:
• Hydrodynamics & Propulsion: Vehicle dynamics, control systems, thrusters.
• Power Systems: Battery technologies, power management, high-voltage systems.
• Underwater Acoustics & Communications: Modems, sonar, acoustic navigation.
• Navigation & Perception: INS/GPS-denied navigation, vision systems, object detection/avoidance.
• Autonomy & Control: Mission planning, decision-making algorithms, real-time control.
• Materials Science & Corrosion: Marine-grade materials, anti-corrosion techniques.
• Mechanical Design: Pressure hulls, payloads, articulation.
• Software Architectures: Embedded systems, real-time operating systems, distributed systems.
• Active Australian National Security Clearance (NV2 or higher).
• Experience with the full lifecycle of Australian Defence Force (ADF) acquisition programs.
• Demonstrated understanding of Australian defence contracting frameworks (e.g., ASDEFCON), or equivalent international defence acquisition standards, particularly as they relate to technical requirements, risk management, and program execution.
• Experience with system safety engineering practices (e.g., MIL-STD-882) and familiarity with submarine/AUV safety certification processes.
• Familiarity with cybersecurity best practices for autonomous systems.
• Expertise in AI/ML applications for AUV autonomy, perception, and decision-making.
• Experience with advanced manufacturing techniques for marine systems.

Senior DevOps Engineer

About this role

The DevOps Engineer will work within the Platform Engineering team and help provide the infrastructure, tooling, and automation that supports Karbon’s engineering teams. This role focuses on improving deployment workflows, platform reliability, and operational visibility across our cloud platform.

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

Some of your main responsibilities will include:

• Building, maintaining, and improving CI/CD pipelines and deployment workflows using GitHub Actions and Jenkins to enable reliable production releases
• Developing and maintaining Infrastructure as Code and automated provisioning using tools such as Terraform, ARM templates, CloudFormation.
• Supporting configuration management using Chef
• Supporting containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry
• Monitoring the security, performance, and availability of infrastructure and applications
• Investigating and resolving infrastructure and platform-related issues
• Working with engineering teams to deploy infrastructure changes safely and efficiently
• Contributing to disaster recovery, environment management, and operational resilience
• Assisting with cloud cost optimisation
• Delivering operational support for the platform as part of a team on-call roster rotation
• Working closely with Engineering and Product teams to implement DevOps solutions and improve developer workflows

About You

Candidates with the following characteristics and experience are encouraged to apply:

• 5+ years of experience working in DevOps, Platform Engineering, or Site Reliability Engineering
• Experience supporting Azure cloud environments
• Good understanding of DevOps practices and infrastructure fundamentals (Linux, Windows, DNS, TCP/IP, networking)
• Experience building CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Experience working with Infrastructure as Code tools such as Terraform
• Experience with Docker containerisation and cloud-native application deployments
• Experience using configuration management tools such as Chef
• Experience implementing monitoring and observability using tools such as Datadog and OpenTelemetry
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Experience working with Git-based repositories and modern development workflows
• Familiarity with high-availability systems, microservice architectures, and distributed systems
• Strong communication skills and ability to collaborate across engineering teams
• A proactive approach to problem-solving and improving platform reliability

AI is reshaping how software gets built, and at Karbon we’re fully committed. We don’t see AI as a replacement for engineers. We see it as a force multiplier that will elevate creativity, impact and capability to levels we’ve barely begun to imagine. We’re looking for developers who are confident in their fundamentals, driven to grow, and excited to harness AI to build something meaningful. If you’re energized by this future rather than cautious of it, you’ll feel right at home here.

Our Core Technology Stack

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors.

Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at www.firstagency.com

As our business continues to grow and our clients' needs evolve, we are expanding our freelance talent pool to include experienced Event Production Technicians. We are seeking skilled professionals to support the technical delivery of a wide range of live, virtual, and hybrid events. This expansion is key as we respond to increasing demand for high-quality, technically seamless event experiences across multiple sectors and regions.

The ideal candidates will have a strong background in live event production, with hands-on experience in audio-visual setup, staging, lighting, and on-site technical support. The ability to work across the full event lifecycle from pre-production planning and equipment preparation through to on-site delivery and breakdown is essential. Familiarity with event technology platforms and the ability to troubleshoot in fast-paced environments are highly desirable.

If you have a passion for event technology and production and are interested in joining our expanding freelance network, we encourage you to submit your resume. We are excited to collaborate with talented technicians and look forward to working together on future events.

By joining our freelance pool, you’ll become part of a dynamic, flexible, and growing team committed to delivering exceptional event experiences through technical excellence.

We look forward to learning more about your experience and exploring how we can work together on upcoming projects!

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Workplace Experience Manager who will oversee all aspects of daily office operations, including facilities management, health and safety compliance, and sustainability initiatives. If you love technology and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Workplace Experience Manager, your key area of responsibility will be maintaining a seamless, efficient, and welcoming workplace environment for all employees. You will manage the day-to-day facilities, from coordinating cleaning and maintenance to overseeing the workspace booking system and office amenities. You’ll ensure the office stays safe and compliant with health protocols while leading our local sustainability and green initiatives. You will need to work closely with Geotab’s employees, property management, and a variety of service vendors. 

To be successful in this role, you will be a reliable, detail-oriented professional who enjoys helping others and keeping things organized. In addition, the successful candidate will have strong coordination skills and the ability to manage vendor contracts and budgets effectively. You should be comfortable navigating multiple tasks at once—whether it's onboarding a new hire or coordinating a renovation—to ensure the office runs smoothly every day.

How you'll make an impact:

• Conduct daily facility inspections ensuring clean, organized workspaces and common areas.
• Coordinate with day porters, cleaning staff, and vendors for maintenance, daily operations, and scheduling to minimize office disruption.
• Manage workspace booking system (Robin App), building access coordination, visitor access, building badges, parking registration, and meeting support.
• Serve as primary contact for building emergencies, after-hours alarm notifications, security management, and coordinate with local authorities when necessary.
• Schedule preventative/emergency maintenance for HVAC, plumbing, specialized equipment (coffee machines, water systems, garage doors, sprinklers, EV chargers where applicable).
• Maintain comprehensive vendor relationships across cleaning, maintenance, food services, and security with annual contract reviews ensuring competitive pricing and compliance.
• Oversee temperature control, repair logs, deficiency tracking, warranty management, and quarterly maintenance schedules (tile floors, carpets, windows, fire equipment)/
• Manage office keys, security systems, alarm codes, emergency call trees, and review security footage for incidents when necessary.
• Maintain First Aid, CPR, AED certifications and serve as Incident Response Leader/Fire Warden.
• Coordinate quarterly safety inspections, monthly walkthroughs, and bi-annual fire drills.
• Oversee mandatory H&S training completion, accident/incident reporting, PPE inventory management, and employee health checks with documentation/refusals.
• Maintain comprehensive Safety Data Sheet (SDS) notebook with regular chemical inventory audits and update H&S policies, procedures, and employee handbooks.
• Verify contractor insurance certificates (COI) and ensure safety compliance during work.
• Oversee daily F&B operations including snack/beverage inventory, coffee machine maintenance, and coordinate daily lunch delivery services handling vendor issues (missing/late orders).
• Organize catering for internal events, maintain F&B budget compliance, conduct vendor meetings, performance reviews, and research local/sustainable food options.
• Process F&B invoices, maintain expense tracking systems, and track facility/maintenance budgets with variance reporting to management.
• Manage phone reception, visitor management (Envoy/Robin), daily office opening procedures, and coordinate with IT team on TV dashboard updates for important visits.
• Handle mail/package distribution, post office box management, courier coordination, and process/respond to Jira tickets for office-related requests.
• Provide comprehensive employee onboarding including office tours, welcome packages, IT coordination, emergency equipment locations, office etiquette, lunch programs, parking procedures, and safety protocols.
• Support construction/renovation projects by obtaining quotes, tracking spending, communicating project timelines and impacts to staff while coordinating contractors.
• Implement emergency protocols, maintain contact trees, coordinate with building management, and respond to emergency calls.
• Lead office sustainability programs, coordinate recycling with cleaning companies, partner with property management on green initiatives and environmental certifications.
• Research and implement eco-friendly practices, local environmental partnerships, and serve as office liaison for company-wide sustainability committees.
• Maintain relationships with property management, participate in tenant advisory committees, and process invoices through payment systems coordinating with finance teams.

What you'll bring to this role:

Why job seekers choose Geotab:

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Support Team Leader who will be responsible for cultivating and mentoring a high-performing team of Technical Specialists, ensuring world-class support across the Geotab ecosystem while driving operational excellence and continuous improvement. If you love coaching teams, solving complex technical challenges, and leading through change — we would love to hear from you!

What you'll do:

As a Customer Support Team Leader your key area of responsibility will be people development, technical subject matter expertise, and operational strategy. You will be responsible for leading structured one-on-one coaching sessions, monitoring team performance against SLAs through data-driven reporting, and serving as the senior point of contact for complex technical escalations. You will also need to champion global alignment across regions, spearhead the adoption of AI-augmented support tools, and translate raw performance data into clear, actionable insights for leadership. You will need to work closely with Customer Success, Field Services, Solutions Engineering, the Global Support Team, and Sales to deliver a seamless customer experience.

To be successful in this role you will be an accountability-driven coach who balances empathy with a firm commitment to excellence, leveraging frameworks such as the GROW model to align individual growth with departmental goals. In addition, the successful candidate will have strong operational data literacy, demonstrated change management experience, and the technical depth to act as a strategic bridge between support teams and product engineering.

How you'll make an impact:

• High-Impact Performance Coaching: Lead the end-to-end performance cycle by conducting regular, structured one-on-one sessions. Provide consistent, constructive feedback to align individual outputs with departmental goals, fostering a culture of transparency and continuous improvement.
• Capability & Knowledge Assurance: Accountable for the team's mastery of the Geotab ecosystem (MyGeotab, GO devices, and OEM integrations). Identify knowledge gaps through quality audits and performance data, implementing targeted strategies — such as technical workshops or peer-mentoring — to ensure the team can navigate evolving technical challenges.
• Accountability & Culture: Monitor individual performance metrics and behaviours. Proactively address underperformance through formal and informal coaching frameworks, ensuring every team member understands their direct impact on the broader customer experience and operational SLAs.
• Global Standardisation: Collaborate with international counterparts to ensure global operational delivery excellence. Share best practices and maintain alignment on support standards to provide a seamless customer experience across all geographic regions.
• AI-Augmented Workflows: Spearhead the integration and adoption of emerging AI tools within the support workflow. Focus on leveraging technology to improve response accuracy, speed, and internal efficiency, keeping Geotab at the forefront of technical support trends.
• Continuous Improvement: Proactively identify and implement new ways of working to streamline workflows and reduce friction. Act as a change agent, leading the team through the adoption of new processes and technologies with minimal disruption.
• Data-Driven Oversight: Monitor and analyse team performance against Service Level Agreements (SLAs). Build and maintain detailed reports and dashboards to track key metrics, ensuring the team remains on target.
• Strategic Representation: Act as the primary representative for the team, distilling complex operational data and technical insights into clear, actionable reports for leadership and broader business divisions.
• Security & Compliance Governance: Ensure the team strictly adheres to data protection protocols, user authentication standards, and security clearance requirements to maintain the integrity of the Geotab platform.
• Escalation Management: Serve as the senior point of contact for complex technical or customer service escalations, ensuring professional, timely, and definitive resolutions for high-priority issues.
• Installer Stakeholder Management: Manage relationships with installer stakeholders as key customers. Ensure they receive the high-level technical support and documentation required for successful hardware and software deployments.
• Product Advocacy: Provide expert-level guidance on the Geotab product suite, acting as a bridge between the support team and product engineering to advocate for product improvements based on customer feedback trends.

What you'll bring to this role:

• An equivalent combination of education (e.g., Computer Science, IT, or Business Management) and/or significant work experience in a related field is required.
• Minimum of 3–5 years in a technical support or engineering-led environment, ideally within the telematics or SaaS industry, with at least 2–3 years of experience in a formal team leader/supervisory role, with a proven track record of managing direct reports and hitting operational targets.
• Expert knowledge of performance management frameworks and coaching methodologies (such as the GROW model); ability to lead technical teams, manage performance, and drive engagement in a fast-paced environment.
• Highly proficient in operational analysis, with the ability to build and interpret reports using tools such as Salesforce, Google BigQuery, or similar BI platforms to drive decision-making.
• Demonstrated experience in leading teams through process changes and the adoption of new technologies, including AI-driven solutions and automated workflows.
• Exceptional presentation and interpersonal skills, with the ability to build bridges across different time zones and communicate complex technical data to non-technical stakeholders.
• A focus on building cross-functional relationships and maintaining global alignment to achieve unified business goals.
• Proficiency in Google Workspace; Salesforce and Jira are an advantage.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Migration Delivery Coordinator who will serve as the operational backbone of the Verizon Connect to MyGeotab migration program — ensuring actions are tracked, stakeholders are aligned, reporting is accurate, and nothing falls through the cracks. If you love fast-paced, complex program environments and thrive on keeping global teams aligned and moving forward, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Migration Delivery Coordinator, your key area of responsibility will be owning end-to-end operational coordination of the company's largest platform migration, keeping workstreams on track, stakeholders informed, and enterprise customer migrations progressing smoothly. You will be responsible for maintaining the program Action Tracker, producing weekly progress reports and dashboards for program leadership, and managing bespoke timelines, overlap periods, and go/no-go criteria for enterprise customers. You will also need to maintain program documentation including RACI charts, process flows, playbooks, and the Migration Wiki, while supporting the creation of enablement materials such as talk tracks and training content. You will need to work closely with cross-functional teams spanning Customer Success, Marketing, Legal, Product, Technical, Field Services, and Sales — coordinating seamlessly across global time zones to ensure alignment at every stage.

To be successful in this role you will be a calm, solutions-first communicator who influences outcomes through the quality of your contributions and how you show up in every cross-functional conversation. In addition, the successful candidate will have exceptional organizational skills, the resilience to thrive under pressure, and the discipline to manage multiple concurrent work streams without sacrificing accuracy.

How you'll make an impact:

• Maintain the program Action Tracker, ensuring all items have clear owners, due dates, and status
• Track risks, issues, and dependencies across workstreams and proactively escalate blockers
• Coordinate cross-functional activities across Customer Success, Marketing, Legal, Product, Technical, Field Services and Sales teams
• Schedule and facilitate meetings across global time zones; prepare agendas, capture minutes, and track actions to completion
• Ensure stakeholders have the information they need ahead of key decisions and checkpoints
• Produce weekly progress reports and dashboards for program leadership, flagging deviations from plan with context and recommended actions
• Maintain program documentation including RACI, process flows, playbooks, and the Migration Wiki
• Support the creation of enablement materials including talk tracks and training content
• Own end-to-end coordination of enterprise customer migrations, managing bespoke timelines, overlap periods, and stakeholder engagement
• Maintain individual migration plans for enterprise customers with clear milestones, dependencies, and go/no-go criteria

What you'll bring to this role:

• Experience in project management, operations coordination, program support, or delivery coordination roles working across multiple teams and regions.
• Excellent written and verbal communication skills with the ability to adapt style and messaging across diverse cultures, languages, and regions.
• Strong organisational skills with meticulous attention to detail and follow-through.
• Proficiency in Google Workspace (Sheets, Docs, Slides) and collaboration tools
• Experience with project tracking tools (Jira, Smartsheet, or similar)
• Ability to work autonomously across global time zones.
• Ability to manage multiple concurrent work streams and shifting priorities.
• Strong stakeholder management skills across technical and non-technical audiences.
• Ability to influence and lead through change as an individual contributor — shaping outcomes through the quality of your contributions and how you show up in cross-functional conversations.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist who will help customers and partners utilize Geotab products by diagnosing and resolving complex hardware and software-related issues. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Technical Support Specialist your key area of responsibility will be providing technical expertise on database setup, device troubleshooting, and portal configuration while delivering product training to resellers. You will be responsible for the implementation of technical solutions via phone, chat, and email, as well as managing the return/exchange process and escalating severe concerns to management. You will also need to provide regular support for global strategic initiatives to ensure the security and confidentiality of customer data. You will need to work closely with Geotab’s internal departments, partners, and sales representatives, as well as communicate with external customers to resolve complaints.

To be successful in this role you will be a strong team player with excellent interpersonal skills and the ability to clearly communicate technical concepts in both Italian and English. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.

How you'll make an impact:

• Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email).
• Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications.
• Coordinate with internal departments on the return/exchange process for Geotab devices and accessories.
• Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries.
• Manage, develop and deliver product service training directly to resellers and customers.
• Provide successful resolution to all customer complaints.
• Report escalating and severe concerns/issues to management.
• Preserve the confidentiality and security of customer data and information.
• Support Geotab global strategic initiatives.

What you'll bring to the role:

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Change & Enablement Specialist who will be embedded within the APAC Operations team to guide frontline teams through two concurrent, large-scale transformation programs — a platform migration and an internal operational transformation. This role ensures every process change, system release, and new workflow is documented, trained, reinforced, and communicated so teams are prepared and confident before changes go live. If you love making complex things simple, enabling others to thrive through change, and are keen to join an industry leader — we would love to hear from you!

What you’ll do:

As a Change & Enablement Specialist, your key area of responsibility will be ensuring frontline teams across the APAC region are fully enabled to navigate a fast-paced, high-change environment driven by a major platform migration and operational transformation. You will be responsible for creating and maintaining process documentation, SOPs, and journey maps; designing and facilitating training sessions for each new release; running live AMA sessions; tracking adoption metrics; and drafting internal communications — all while maintaining structured feedback loops between frontline and program teams. You will also identify inefficiencies in Customer Success workflows, coordinate improvements with team leads, and conduct post-implementation reviews to capture and act on frontline feedback.

To be successful in this role you will be a proactive, solutions-oriented communicator who anticipates enablement gaps before they arise, adapts messaging across diverse cultures and audiences, and brings composure and clarity to teams experiencing change fatigue. In addition, the successful candidate will have strong documentation and technical writing skills, experience designing and delivering training in SaaS or technology environments, and a working understanding of change management frameworks such as ADKAR.

How you’ll make an impact:

• Create and maintain process documentation, SOPs, quick reference guides, and journey maps for the program workflows.

• Develop and maintain FAQ documents, talk tracks, and system guides for new tools and platforms as they roll out.

• Design and facilitate training sessions for each new process, tool, or workflow release, including role-specific training paths.

• Create training materials including slide decks, facilitator guides, and onboarding content for new hires joining during the migration period.

• Run live Ask Me Anything (AMA) sessions for frontline teams during migration phases.

• Deliver post-training reinforcement activities and observe team interactions to identify skill gaps and provide targeted coaching.

• Track adoption metrics and flag areas where additional support is needed.

• Draft internal communications and What’s Changed summaries aligned to weekly releases, maintaining structured feedback loops from frontline teams back to program teams.

• Identify inefficiencies in Customer Success workflows, support implementation of improvements, and coordinate rollout with team leads.

• Conduct post-implementation reviews and maintain a process improvement log to capture frontline feedback and track outcomes.

What you’ll bring to this role:

• Experience in change management, enablement, learning and development, or training coordination roles within technology or SaaS environments.

• Strong documentation and technical writing skills — ability to translate complex processes into clear, accessible materials for diverse audiences.

• Strong written and verbal communication skills with the ability to adapt style and messaging across diverse cultures, languages, and regions.

• Training design and facilitation experience — comfortable designing, delivering, and iterating training for different roles and skill levels.

• Change management knowledge — understanding of how people adopt new processes and tools (ADKAR or similar frameworks).

• Resilience and composure in fast-paced, high-change environments — able to manage competing priorities without dropping quality.

• Ability to build confidence in teams navigating change — enabling others to succeed through the quality of your materials and how you show up.

Founded in 2003, Avetta is the industry-leading provider for supplier and contractor compliance management services – with the largest supplier network of its kind! Supported by the newest, most configurable platform on the market, Avetta delivers real-time compliance data across critical risk domains such as Health, Safety, Environment, Sustainability, Insurance, Financial and Cyber threats. Our powerful portfolio of contractor and supplier management features allows customers to collect relevant data and documentation from their third-party partners at the supplier, contractor, subcontractor, project, and worker-level, ensuring risks are identified and properly mitigated throughout all stages of the supplier lifecycle. Join Avetta and support our initiative of creating safer, more sustainable supply chains! 

SUMMARY

The Supplier Relationship Manager will own a strategic book of high-value suppliers and guide them through the full lifecycle - onboarding, adoption, engagement, renewal, and reactivation. This role blends account management, retention strategy, and consultative upsell into one high-impact motion. The SRM serves as the single point of accountability for supplier retention outcomes while influencing process improvement across multiple departments. This is a hybrid role, working three days a week in our beautiful Sydney office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage a defined portfolio of suppliers with full lifecycle accountability (onboarding through renewal and reactivation)
• Deliver proactive, data-driven outreach based on health score signals, risk triggers, and lifecycle milestones
• Forecast renewals accurately using best/worst/likely modeling and document risks, saves, and objections
• Lead renewal and objection-handling conversations with empathy, confidence, and commercial acumen
• Support cross-sell and upsell opportunities by aligning supplier needs with product value
• Own escalation recovery and coordinate with Support, Billing, and Onboarding to remove friction
• Interpret usage data and campaign performance to optimize engagement and retention outcomes
• Partner with product, billing, and operations teams to influence internal processes and improve the supplier experience

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• 3–6 years of experience in customer success, account management, renewals, or supplier relationship roles (B2B SaaS or compliance-driven environments strongly preferred)
• Proven track record managing a book of business with measurable retention or revenue impact
• Strong communication, objection handling, and commercial negotiation skills
• Proficiency in Salesforce and lifecycle platforms (e.g., ChurnZero, Gainsight, HubSpot); able to forecast and track performance with precision
• Bachelor’s degree in business, communications, or related field or equivalent combination of education and experience

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role

As a Platform Engineer on the Platform Team, you'll thrive in a diverse and dynamic environment working alongside seasoned professionals, including senior developers, tech leads, and architects. This role sits at the intersection of platform engineering and DevOps — you'll build and maintain the infrastructure, tooling, and automation that powers Karbon's engineering teams while driving continuous improvement across our cloud platform

Your primary responsibilities include hands-on development, infrastructure management, and operational excellence. You'll design and evolve shared platform capabilities that improve reliability, scalability, and developer productivity across the organisation.

AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.

Some of your main responsibilities will include:

• Building and evolving shared platform capabilities that improve reliability, scalability, and developer productivity across teams
• Designing, building, and maintaining CI/CD pipelines and deployment workflows using GitHub Actions to enable reliable, repeatable production releases
• Developing and maintaining Infrastructure as Code using Terraform to provision and manage cloud environments at scale
• Supporting and improving containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry to ensure production visibility
• Driving cross-team platform and architectural improvements, proactively identifying and eliminating technical debt
• Investigating and resolving infrastructure and platform-related issues, contributing to operational resilience and disaster recovery
• Improving developer experience through tooling, automation, and self-service infrastructure
• Collaborating closely with engineering and product teams to implement platform solutions and streamline developer workflows
• Contributing to cloud cost optimisation and security fundamentals including identity, access management, and secrets management
• Delivering operational support for the platform as part of a team on-call roster rotation

What Sets You Apart!

• 3–5+ years of experience in software engineering, platform engineering, DevOps, or site reliability engineering
• Strong proficiency in C#, .NET, and SQL, with the ability to design scalable, maintainable systems
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Strong experience with Azure cloud platforms, including Infrastructure as Code (Terraform) and operating production systems
• Experience with Docker containerisation and cloud-native application deployments (Azure Container Apps or similar orchestration platforms)
• Deep understanding of distributed systems design, including fault tolerance, scalability, and event-driven architectures
• Solid understanding of observability and production operations, including monitoring, logging, tracing, and SLO-driven reliability (Datadog, OpenTelemetry)
• Experience improving developer experience through tooling, automation, and self-service infrastructure
• Proven experience driving cross-team platform or architectural improvements
• Understanding of cloud security fundamentals, including identity, access management, and secrets management
• Good understanding of infrastructure fundamentals (Linux, Windows, DNS, networking)
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Strong foundations in software design, clean architecture, and engineering best practices, with experience using Git in collaborative environments
• Familiarity with a range of data storage technologies (SQL, Elasticsearch, NoSQL) and their trade-offs
• Excellent communication skills and the ability to collaborate across distributed, international engineering teams
• A proactive approach to problem-solving with a self-starter mindset that adapts well to changing priorities
• Bachelor's degree in Computer Science or equivalent practical experience

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role

As a Platform Engineer on the Platform Team, you'll thrive in a diverse and dynamic environment working alongside seasoned professionals, including senior developers, tech leads, and architects. This role sits at the intersection of platform engineering and DevOps — you'll build and maintain the infrastructure, tooling, and automation that powers Karbon's engineering teams while driving continuous improvement across our cloud platform

Your primary responsibilities include hands-on development, infrastructure management, and operational excellence. You'll design and evolve shared platform capabilities that improve reliability, scalability, and developer productivity across the organisation.

AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.

Some of your main responsibilities will include:

• Building and evolving shared platform capabilities that improve reliability, scalability, and developer productivity across teams
• Designing, building, and maintaining CI/CD pipelines and deployment workflows using GitHub Actions to enable reliable, repeatable production releases
• Developing and maintaining Infrastructure as Code using Terraform to provision and manage cloud environments at scale
• Supporting and improving containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry to ensure production visibility
• Driving cross-team platform and architectural improvements, proactively identifying and eliminating technical debt
• Investigating and resolving infrastructure and platform-related issues, contributing to operational resilience and disaster recovery
• Improving developer experience through tooling, automation, and self-service infrastructure
• Collaborating closely with engineering and product teams to implement platform solutions and streamline developer workflows
• Contributing to cloud cost optimisation and security fundamentals including identity, access management, and secrets management
• Delivering operational support for the platform as part of a team on-call roster rotation

What Sets You Apart!

• 3–5+ years of experience in software engineering, platform engineering, DevOps, or site reliability engineering
• Strong proficiency in C#, .NET, and SQL, with the ability to design scalable, maintainable systems
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Strong experience with Azure cloud platforms, including Infrastructure as Code (Terraform) and operating production systems
• Experience with Docker containerisation and cloud-native application deployments (Azure Container Apps or similar orchestration platforms)
• Deep understanding of distributed systems design, including fault tolerance, scalability, and event-driven architectures
• Solid understanding of observability and production operations, including monitoring, logging, tracing, and SLO-driven reliability (Datadog, OpenTelemetry)
• Experience improving developer experience through tooling, automation, and self-service infrastructure
• Proven experience driving cross-team platform or architectural improvements
• Understanding of cloud security fundamentals, including identity, access management, and secrets management
• Good understanding of infrastructure fundamentals (Linux, Windows, DNS, networking)
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Strong foundations in software design, clean architecture, and engineering best practices, with experience using Git in collaborative environments
• Familiarity with a range of data storage technologies (SQL, Elasticsearch, NoSQL) and their trade-offs
• Excellent communication skills and the ability to collaborate across distributed, international engineering teams
• A proactive approach to problem-solving with a self-starter mindset that adapts well to changing priorities
• Bachelor's degree in Computer Science or equivalent practical experience

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. 

SUMMARY

The Principal: Health, Safety & Environment will serve as the leader for modern work system safety and subject matter expert for Health, Safety, and Environment (HS&E) across the APAC region, while leveraging global best practices to deliver consistent, world-class solutions. This role combines consultative advisory, solution architecture, client engagement and strong industry alliances to support Avetta’s expert services, pre-sales processes, and work system maturity for clients operating in diverse markets worldwide.

This role requires familiarity with ESG/Sustainability best practices as it relates to the HSE function, performance and reporting (including Waste, Water and Energy).   

If residing within commutable distance to our Sydney office, a hybrid schedule would be requested, (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance to an office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Act as the trusted advisor for HS&E leaders across APAC, providing strategic guidance aligned with regional regulations (e.g., Regional directives/HSE standards/ISO and Sustainability frameworks) as well as global compliance requirements and established better practices.
• Key-Collaboration Leader: With global teams to ensure APAC-specific solutions integrate seamlessly with Avetta’s worldwide offerings, maintaining consistency with international standards such as ISO 45001 and PDCA methodology. Advocacy and Instilling Belief in a Better Way!
• Support pre- and post-sales activities that align client organizational goals and supply chain risk mitigation strategy to Avetta product / solutions.
• Develop and enhance professional service offerings tailored to APAC market needs, while contributing to global service innovation and scalability.
• Design and deliver impactful presentations, workshops and executive roundtables—both virtually and in-person—at client engagements, industry events, and conferences across APAC.
• Utilize deep experiential knowledge and regional case studies to articulate value propositions and influence HS&E decision-makers.
• Partner with product development teams to advance Avetta’s systems approach, including Safety Maturity Index and continuous improvement metrics, ensuring relevance for APAC clients and alignment with global benchmarks.
• Represent Avetta as an external-facing HS&E thought leader, promoting modern safety methodologies and fostering alignment to Avetta solutions across APAC and globally.
• Strong collaboration with other SME areas, particularly ESG, but to also include Supply Chain Risk Management as well as Change Management

Key Competencies:

• HS&E Expertise- APAC with Global Understanding: Ability to apply international standards and frameworks (ISO, PDCA) while adapting to APAC-specific regulatory and cultural contexts.
• Empathetic Communicator and Emotional Intelligence: Demonstrated ability to build trust and credibility with diverse stakeholders and differing opinions to foster long-term partnerships.
• Strategic Consulting: Skilled in diagnosing client challenges and architecting tailored solutions that align with organizational goals.
• Influential Communication: Exceptional verbal and written communication skills, capable of delivering persuasive presentations and thought leadership content.
• Highly Collaborative and Cross-Functional Experience: Proven ability to work successfully within HSE function by creating strong and mutual interdependencies across the organization: Risk Management, Procurement, IT, HR, Sales, Operations, Marketing.
• Innovation & Adaptability: Forward-thinking approach to modern safety practices, digital transformation, and continuous improvement.
• Modern Methodology / Practice: Serious Injury / Fatality prevention, Alternative Metrics, New View of Safety, Safety 1 & 2, Human/Organizational Performance, knowledge and understanding of market shifts and industry expectations to match client needs and Avetta solutions

IDEAL EXPERIENCE, EDUCATION & TRAINING:

• Minimum of 15 years of growing knowledge, responsibility and experience in HS&E leader roles
• Proficient with Safety Management Systems – ability to demonstrate success through implementation
• Expertise with Project Management
• Expertise with Building Business Cases
• Proficient with Contractor Safety Management
• Proficient with Analytics and Opportunity Assessment
• Ability to create and present information that is informative, comprehensive, and targeted.
• Exceptional communication skills, including oral, written, and non-verbal communication
• Proficiency in the use of various computer applications, including Access, Excel, Outlook, SharePoint, PowerPoint, Web Conferencing Software (e.g. Zoom, Webex, etc.).
• Proficient Knowledge – Avetta, ISN, Achilles, Veriforce, PEC, ComplyWorks
• Bachelor's Degree
• CSP, ARM and/or other relevant credentials / certifications in Health/Safety
• Industry participation / network strength in related groups such as: IIRSM (International Institute of Risk/Safety Management), ASSP Region 9 / Mid-East Chapter (American Society of Safety Professionals), NSC Global Networks (National Safety Council), SHINE or others.

#LI-REMOTE

Who we are:

Our people are our greatest asset, and we are dedicated to fostering a positive culture where people are at the heart of everything we do. We believe in the power of collaboration and the importance of each team member in shaping our shared success. Our culture thrives on diversity, innovation, empowerment and progression. We live by our values and embrace creativity, using data driven insights and campaign effectiveness to deliver exceptional experiences for both our customers and our teams.

As an equal opportunity employer, we invest in our employees' development, prioritize their health and wellbeing, and nurture a culture that is ego free.

About the role:

As a Sales Coordinator, you will be an active member of the team working closely with both internal and external associates. This role is a combination of sales support and administration in a busy and varied environment. You'll be a part of a high-performance working culture ensuring top quality customer service is always maintained. 

An entry level role this would suit a confident graduate looking to step into Sales, or someone early in their media career who has excellent attention to detail and enjoys working in a fast-paced environment.

A day in the life:

Whilst there’s no typical day in the dynamic world of media, you can expect your role to involve the following:

• Supporting the Sales Team across all sales activities
• Assisting with building campaign proposals
• Create and run relevant reports such as MOVE, Fusion, Agile.
• Liaise with clients where necessary on campaign site lists and photography agreements
• Communicate with Trading & CTU to build campaign site selections & prepare advertising contracts for our clients
• Providing sales team with post analysis of advertising campaigns
• Assisting Account Managers with Salesforce opportunities updates and closing.
• Track bonus delivery agreed for campaigns set by salespeople.

About you:

You will be an ambitious self-starter who is happy to work in a fast paced, dynamic and constantly evolving business & industry. In addition to:

• Solid Administration skills
• Intermediate Microsoft Office skills - Outlook, Word, Excel and PowerPoint
• Problem Solving: Identifies and resolves problems in a timely manner; generates solutions
• Communication: Speaks clearly and persuasively; demonstrates good group presentation skills; writes clearly and varies style to meet need
• Ability to multitask
• Self-Management & Confidence
• Ability to work unsupervised
• Customer service orientation

Why join JCDecaux:

At JCDecaux your wellbeing, health, and safety are our top priority. We value and reward your contributions and ensure Belonging and Inclusion are at the heart of everything we do.

Benefits on offer:

• Opportunity to get an additional week of annual leave after your first year (25 days), volunteer leave, and dedicated celebration and wellness days.
• Participation in our bonus or OTE programs
• Access to comprehensive training and development opportunities, including personalised development plans and a range of in-person and online courses to support your career journey. Development which enables you to advance and reach your full potential.
• Parental leave and Market-leading fertility leave.
• Fully supported hybrid working arrangements (subject to role).
• Opportunities to be part of employee-led steering committees across Diversity & Inclusion, Reconciliation Action Plan (RAP), Corporate Social Responsibility (CSR) and Sustainability. Our dedicated DEIB committee champions are involved in initiatives like Pride Panel, International Women’s Day, and RAP. We also proudly partner with charities such as R U OK?, Oz Harvest, and Thread Together.

Join us and be part of a company where your ideas matter, your growth is a priority, and your contributions will help us lead the way in transforming the Out-of-Home landscape.

Who we are:

Our people are our greatest asset, and we are dedicated to fostering a positive culture where people are at the heart of everything we do. We believe in the power of collaboration and the importance of each team member in shaping our shared success. Our culture thrives on diversity, innovation, empowerment and progression. We live by our values and embrace creativity, using data driven insights and campaign effectiveness to deliver exceptional experiences for both our customers and our teams.

As an equal opportunity employer, we invest in our employees' development, prioritize their health and wellbeing, and nurture a culture that is ego free.

About the role:

We’re on the lookout for a driven and tenacious Account Manager to manage and grow a portfolio of clients. This role will see you drive new business opportunities by selling creative advertising solutions across our portfolio of out-of-home media assets. 

A Day in the Life:

• Work towards weekly KPI’s within your Sales Team
• Maintain & achieve revenue performance requirements set out by GSM and Sales Director.
• Constantly strive to achieve balanced exposure across the designated territory marketplace.
• Maintain high performance deadlines on response to brief.
• Work with your GSM to maintain high levels of engagements & new opportunities to market
• Maintain strategy documents, focusing on product revenue requirements
• Educate clients with new products to market, short, medium and long-term product opportunities

About You: 

You’ll be someone with a demonstrated media sales background who enjoys working with agency clients and is motivated by driving business forward. You’ll be someone who thinks outside the box and enjoys seeking and winning new business by offering innovative and client focused solutions. As well as:

• Intermediate Microsoft Office skills - Outlook, Word, Excel and PowerPoint
• Be able to identify and resolve problems in a timely manner; generates solutions
• High level of communication skills
• Ability to multitask

Why join JCDecaux:

At JCDecaux your wellbeing, health, and safety are our top priority. We value and reward your contributions and ensure Belonging and Inclusion are at the heart of everything we do.

Benefits on offer:

• Opportunity to get an additional week of annual leave after your first year (25 days), volunteer leave, and dedicated celebration and wellness days.
• Participation in our bonus or OTE programs
• Access to comprehensive training and development opportunities, including personalised development plans and a range of in-person and online courses to support your career journey. Development which enables you to advance and reach your full potential.
• Parental leave and Market-leading fertility leave.
• Fully supported hybrid working arrangements (subject to role).
• Opportunities to be part of employee-led steering committees across Diversity & Inclusion, Reconciliation Action Plan (RAP), Corporate Social Responsibility (CSR) and Sustainability. Our dedicated DEIB committee champions are involved in initiatives like Pride Panel, International Women’s Day, and RAP. We also proudly partner with charities such as R U OK?, Oz Harvest, and Thread Together.

Join us and be part of a company where your ideas matter, your growth is a priority, and your contributions will help us lead the way in transforming the Out-of-Home landscape.

SLSQ427R275

This is not a role for someone who wants to inherit a playbook. As the Go-to-Market Leader for APAC Retail & Consumer Goods, you will architect and execute a category-defining strategy from the ground up. You'll operate with the mindset of a founder of a hyper-growth enterprise—a rare opportunity that demands entrepreneurial instincts, relentless drive, and the courage to build in ambiguity.

Databricks is scaling at extraordinary speed. Databricks is the market share leader in data + AI in Retail & Consumer Goods, and this vertical represents one of the most significant growth opportunities in our portfolio. We need a leader who thrives in white space, who sees undefined territory not as risk but as canvas. You will shape how APAC’s largest retailers and consumer brands harness Data and AI to transform their operations, unlock new revenue streams, and reimagine customer experiences.

You will report to the Global VP of Consumer Industries, but your impact will extend across the entire organization—influencing product direction, shaping partner ecosystems, and setting the strategic agenda for one of our most consequential markets.

The impact you will have

• A Scalable APAC Growth Engine Design and execute a go-to-market strategy that doesn't yet exist in its final form. You’ll establish C-level relationships with flagship accounts, construct an ecosystem of ISVs, SIs, and alliance partners, and create repeatable motions that accelerate revenue growth across Retail, Consumer Goods, Restaurants, and Wholesale.
• Programmatic Opportunity Capture Identify the highest-value use cases and industry-specific opportunities—demand forecasting, unified customer intelligence, supply chain optimization, real-time pricing—and build scalable programs that systematically convert these opportunities into revenue. You won't pursue targets one at a time; you'll construct the engines, assets, and activation frameworks that allow us to capture entire categories of opportunity across the region simultaneously.
• A Partner Ecosystem from First Principles Identify, cultivate, and scale relationships with the partners who will amplify our reach. This isn't about managing existing relationships—it's about seeing what partnerships should exist and making them real.
• Data-Driven Operational Excellence Use rigorous analysis to surface gaps, inefficiencies, and untapped opportunities within our go-to-market approach. Build the feedback loops and improvement mechanisms that compound our effectiveness over time.
• Sales Plays That Travel Create comprehensive, scalable sales initiatives tailored to APAC’s diverse geographies while contributing frameworks that support Americas and EMEA. You'll work cross-functionally to ensure these plays move from concept to revenue.
• Industry Thought Leadership Establish Databricks as the authoritative voice in Retail & Consumer Goods transformation. Author white papers, command stages at premier industry events, and engage C-suite executives with a point of view that shapes how the market thinks about Data and AI.
• Cross-Functional Influence Serve as a trusted advisor across product, sales, pre-sales, marketing, and partner teams. Your credibility will be earned through results, and your influence will extend far beyond your formal remit.
• Market-Defining Content Collaborate with marketing to develop industry-specific collateral, demand generation campaigns, and event strategies that resonate with sophisticated enterprise buyers.
• Sales Team Acceleration Build enablement content and coaching programs that elevate the entire verticalized sales organization—making others more effective is as important as your direct contributions.

What we look for

• An Industry Insider with Builder DNA You've held senior leadership or practitioner roles in Retail or Consumer Goods. You understand the industry's challenges from the inside—but you're energized by building something new rather than optimizing what exists.
• Entrepreneurial by Nature You've operated in environments where the path wasn't paved. You're comfortable making decisions with incomplete information, moving quickly, and course-correcting based on market feedback. Ambiguity is where you do your best work.
• A GTM Architect You have extensive experience constructing vertical go-to-market programs on technology platforms, working cross-functionally to deliver measurable revenue growth and customer value.
• An Executive Relationship Builder You engage naturally with CXOs and senior business leaders. You create trust through substance, not just polish, and you know how to translate technical capability into strategic business value.
• A Transformation Leader You've led large-scale change initiatives and understand both the technical and human dimensions of enterprise transformation in complex organizations.
• Technically Fluent You possess deep familiarity with the data and AI landscape, retail technology standards, and the broader ecosystem trends reshaping the industry.
• Regulatory Aware You understand key APAC regulatory environments—such as data privacy, payments, sustainability, and sector-specific compliance—and can navigate these considerations in strategic conversations.
• A Program Operator You've managed complex vertical initiatives end-to-end: gathering requirements, coordinating technical teams, driving marketing alignment, and managing partner relationships to hit milestones.
• A Force Multiplier You have proven ability to train and enable sales teams, making the entire organization more effective at positioning solutions to Retail & Consumer Goods customers.

At Riot, we believe in putting players first. Our Sydney-based studio partners globally to develop a across our suite of live games, core technology and new and evolving experiences across multiple Unpublished R&D titles. Whether building foundational systems, driving production strategy, or fostering collaboration across time zones, our teams help deliver genre-defining player experiences.

As a Manager, Game Production on League of Legends, you will work closely with producers, product managers, and cross-discipline leaders to guide teams from conception through launch and live operations. You will be the custodian of strong delivery processes and ensure that collaboration with other teams runs smoothly. You will oversee a team of teams work, build work systems, ensure execution, and provide stakeholders and customers with visibility on complex deliverables. You will also ensure teams work at a sustainable pace and continuously improve. You will work with an offsite team to oversee their development of features and services and ensure they are incorporated into the team’s work system. Your role will report to the Sydney Studio Senior Manager in Game Production on League of Legends.

Responsibilities:

• Directly manage and grow production and product management craft across multiple teams and projects.
• Drive strategic alignment across initiatives to ensure work supports both local and global objectives.
• Maintain and report on project status regularly to stakeholders, customers, and dependent teams.
• Facilitate conversations, identify misalignment areas in development, and develop risk mitigation plans.
• Provide leadership guidance, mentorship, and feedback to producers and product leads.
• Foster healthy and efficient co-development practices between Sydney and partner studios.
• Champion team health, culture, and long-term sustainability.
• Identify and communicate production risks and opportunities across teams and product verticals.

Required Qualifications: 

• 8+ years of experience shipping games, applications, or software in a production/product/program management role.
• Minimum of 1 year of experience in a people management role or team leadership, coaching and mentoring.
• Proven experience leading teams through major development phases (planning, execution, release, and post-launch).
• Demonstrated experience with Agile development methodologies and frameworks.
• Strong communication skills with the ability to align diverse stakeholders across disciplines and time zones.

Desired Qualifications:

• Experience establishing metrics and data-driven improvement processes.
• Strong analytical and strategic planning skills.
• Experience fostering collaboration across distributed global teams.
• Previous experience in game development, live service operations, or related entertainment fields.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:

• Medical Insurance that covers you and your dependents
• Employee Assistance Program
• Wellness fund
• Donation matching of time and money to registered charities
• Learning and Development opportunities

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

A Snapshot 

As a Senior Design Engineer – Electrical based in our North Sydney or Melbourne HQ, you will report to the Design Manager and work closely with various teams and leadership in Australia, making your mark in a number of ways: 

• Lead the design, review, and optimisation of electrical systems for hyperscale data centres, ensuring best-in-class energy efficiency, resilience and reliability. 
• Drive innovative solutions for critical power infrastructure to support high-density deployments and sustainability objectives. 
• Mentor and develop junior engineers, fostering technical excellence and knowledge sharing across the team. 

Your Day to Day  

• Lead the development and review of electrical designs for mission-critical power systems, including HV/LV distribution, UPS, generators, and switchgear, ensuring compliance with project requirements and industry standards. 
• Produce max demand calculations in line with the redundancy system topology, single-line diagrams and equipment schedules,  
• Oversee the design development of HV/LV single-line diagrams, engineering calculations and studies and major equipment layouts. 
• Interface with key customers and liaise on all critical aspects of electrical design. 
• Support power system modelling and studies, including reliability and redundancy analysis. 
• Identify and mitigate risks related to power continuity, capacity, and system performance. 
• Actively coordinate design development with other disciplines and stakeholders. 
• Prepare basis of design documents, technical specifications, and reports for internal and external stakeholders. 
• Support project teams from inception to delivery of multi-MW hyperscale solutions. 
• Mentor junior engineers and contribute to technical knowledge sharing. 

Requirements  

• Bachelor’s degree in Electrical Engineering or higher (required). 
• Minimum 8 years’ experience in electrical engineering, with at least 5 years in data centre or mission-critical environments. 
• Demonstrated experience in design of HV/LV electrical systems, UPS, generators, and associated infrastructure for data centres. 
• Understanding of critical cooling systems, and their integration with electrical infrastructure. 
• Understanding of ICT, telecommunication infrastructure and fibre connectivity. 
• Strong knowledge of power system analysis and principles, including fault level, load flow, harmonics and protection studies. 
• Strong knowledge of redundancy system topology (Block and Distributed Redundancy). 
• Familiarity with relevant industry codes and standards. 
• Strong analytical and problem-solving skills. 
• Strong written and verbal communication skills. 
• Experience in construction and commissioning is favourable but not essential.

A Snapshot

A Snapshot

As the Senior Design Engineer (Electrical) in the Product Management team, you will report to the Associate Principal, Product Management, and work closely with the broader Customer, Solutions, Design and Innovation teams. Your role will be pivotal in:

• Providing electrical engineering expertise to support the development and evolution of AirTrunk’s data centre reference design products across APAC.
• Ensuring consistency and quality in electrical design standards, specifications, and best practices.
• Collaborating with internal and external stakeholders including customers’ technical teams to co-develop and refine AirTrunk’s electrical offerings.
• Presenting technical updates, innovations, and learnings to the wider AirTrunk business.
• Supporting the APAC Design and Development teams to effectively deliver data center projects and drive innovation and challenge industry norms in electrical systems and infrastructure.

Your Day to Day

• Conducting feasibility analyses, studies, and reviews of new electrical technologies for integration into AirTrunk’s reference data centre product designs.
• Managing and updating key technical documentation related to electrical systems, ensuring alignment with evolving product requirements, other disciplines and OSE specifications.
• Providing technical storytelling and clear communication to update business stakeholders on the electrical product roadmap, customer requirements, and research outcomes.
• Interfacing with direct-procured electrical equipment suppliers and ensuring seamless integration with reference designs.
• Interfacing with key customers and liaise on all critical aspects of electrical design
• Assessing the commercial implications of electrical engineering decisions and supporting value engineering initiatives.
• Contributing to internal technical learning and strategic projects in the electrical domain.
• Supporting front-end planning for site selection and masterplanning, with a focus on innovative electrical design concepts.
• Advising on compliance with relevant codes, standards, and sustainability goals for electrical systems.
• Demonstrating flexibility and adaptability to respond to changing project needs, priorities, and environments.

Requirements

• Bachelor’s degree in Electrical Engineering or a related technical field, with at least 8 years of relevant industry experience and at least 5 years in data centre or mission-critical environments.
• Demonstrated experience leading or supporting major data centre projects in a client-side, consultancy, or contractor role, with a focus on electrical systems.
• Understanding of multi-disciplinary building services design, with deep expertise in electrical systems.
• Experience with Building Information Management (BIM) and digital design tools.
• Ideally, experience working for a data centre operator and exposure to hyperscale design and cloud infrastructure in the APAC market.
• Flexibility and adaptability to thrive in a dynamic, fast-paced, and collaborative environment.
• Strong decision-making skills and accountability.
• Excellent communication skills, with the ability to deliver effective presentations on electrical systems to customers, peers, and management.
• Leadership acumen to support and influence multi-disciplinary teams (internal and external).

ABOUT VAYNERX

VaynerX (https://vaynerx.com) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce.

ABOUT VAYNERMEDIA 

Culture is our key and Empathy is how we build it. VaynerMediaAPAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In APAC, we are proudly +300, servicing a diverse client all around the region.

The PITCH

We’re lucky that everyone within our walls thinks creatively, shares a passion for building communities, and understands the world of both big campaigns and social micro-content.

Our Art Directors here serve a slightly different (and more senior) role than more traditional “digital creative types,” but thankfully we’ll never use the term “digital ninja”.

This full-time opportunity is based in Sydney with a reporting role to the Creative Director AU.

Here’s your first brief --

• Integrate seamlessly art, copy, and editing techniques, and guides the team across each. 
• Inspires ideation and thinking, on-brief and proactively, for current clients and for new prospective clients.
• Capable of working with large creative groups, and with cross-functional disciplines with the agency.
• Masters crafts and ideas accompanied by delivering high quality, actionable feedback.
• Support CDs, ACDs and win new business pitches.
• Help review and optimize the juniors output while making sure they are being developed as creative problem solvers.
• Assisting in the development and delivery of creative solutions, from content work to larger campaign initiatives for a variety of clients and industries. This includes both executing work on your own as well as managing and approving the work of your assigned creative team.
• Provides excellent level concept guidance and approvals.
• Assists in developing company wide creative processes including voice and content workshops, brief sessions, high priority brainstorms, emerging technology and social opportunities, and innovating on campaign work.
• Masters industry best practices and be able to articulate the unique VaynerMedia POV 
• Embodies strong creative vision and understanding of client and agency business needs and objectives.

Your Experience

• 5+ years of relevant work experience in the creative media or advertising field.
• Competencies:
• Execution - ability to prioritise and deliver effectively with autonomy.
• Leadership - ability to maintain self-awareness and self-motivation while creating an impact through sharing, learning, innovation and VaynerX culture sustainability.
• Empathy - ability to show compassion, manage diverse personalities while cultivating a sense of understanding.
• Communication - ability to effectively interact, manage and inspire those around us.
• Strategic Thinking - ability to forecast decision outcomes and conduct sound business judgment.
• Adaptability - ability to change, be curious and naturally resilient to this ever changing world.
• Worked with teams in complex, multi-geography, multi-cultural environments.
• Self-starter and demonstrates ability to get things done without direct supervision and understand what it means to deliver excellence to clients.
• Natural ability to develop and maintain key relationships with internal stakeholders.
• Lastly, think logically even under pressure and come up with innovative solutions to problems.

What you should know about VaynerMedia

Think “lab” and not “agency”. We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We’re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It’s fun!

Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can’t wait to meet you.

P.S Send us your portfolio --- always excited to see some unicorn talents :)

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role!

You'll own and drive the quality engineering strategy across the Karbon application, leading the transformation from a QA gatekeeping model to a developer-led quality culture where squads ship confidently without dedicated QA gatekeepers. This role sits at the intersection of technology, people, and process — building the foundations that enable every engineer to own quality.

We're in a significant transition. Our test automation stack needs uplift, our quality team needs strong technical leadership, and our developers need better tools and enablement to embed quality into their daily workflow. You'll lead this transformation end-to-end.

AI is central to how we want to work. We expect this role to actively embrace and champion AI tooling as a force multiplier for quality engineering — from AI-assisted test generation and intelligent data provisioning to AI-powered defect detection and code quality analysis. You'll set the standard for how AI is integrated into quality workflows and coach the wider engineering organisation to do the same.

What You'll Own

Strategy & Vision

• Owning and driving the Karbon Quality Engineering Strategy across its phased roadmap — from stabilisation through to optimisation and acceleration.
• Defining and championing architectural quality principles: fast feedback, deterministic tests, testing at the lowest viable layer, and shift-left practices.
• Establishing and tracking quality success metrics (release confidence, hotfix rates, developer satisfaction, coverage trends) with fully-automated, repeatable measurement.

People Leadership

• Leading and growing a team of 5+ quality engineers — providing coaching, mentorship, and career development while reshaping the function from inspection-focused to enablement-focused.
• Designing the QE engagement model across squads — determining where embedded QEs add value versus where squads operate independently with QE enablement support.
• Recruiting and developing developer-caliber senior quality engineers who lead by example and advocate for quality within engineering teams.

Developer Enablement & Quality Culture

• Driving a quality-first development culture — making it easier for developers to write, run, and trust tests by improving frameworks, documentation, tooling, and developer experience across all test layers.
• Championing the rebalancing of the test pyramid — shifting coverage down from E2E UI tests to unit, component, and integration layers where feedback is faster and more reliable.
• Leading collaborative quality practices (mob testing, testing parties, three-amigos sessions) and running the QE guild to ensure best practices are documented in-repo as living markdown.

Technical Leadership & AI

• Evaluating and making strategic tooling decisions (e.g. Cypress vs Playwright, Bruno vs .NET-based API testing) and defining the quality engineering approach for the Argo microservices migration.
• Driving improvements to CI/CD test execution — faster feedback loops, tests running on PRs, and reduced pipeline runtimes.
• Actively leveraging AI tools to accelerate quality engineering outcomes — including AI-assisted test generation, intelligent test data provisioning, automated quality analysis, and AI-powered code review.

This position description is intended merely as a guideline of the responsibilities involved in the position. The employee is expected to perform any other duties as reasonably required by their Manager.

What Sets You Apart (Must-Haves)

• Significant professional experience in quality engineering or software engineering, with a track record of building and leading quality functions in complex, enterprise-scale environments.
• Proven people leadership experience managing and growing teams of 5+ quality engineers or SDETs.
• Deep expertise in test automation strategy and implementation across multiple layers: unit, integration, API, and E2E UI testing, with hands-on experience in modern frameworks (Cypress, Playwright, or similar).
• Experience driving the transition from QA-as-gatekeeper to developer-owned quality models, with a developer advocate mindset — you see your role as making every engineer more effective at quality.
• Demonstrated enthusiasm for AI-assisted development and quality engineering. You actively use AI tools in your workflow and can articulate how AI enhances testing, code quality, and engineering productivity.
• Experience defining quality metrics and dashboards that drive engineering decision-making, with strong understanding of CI/CD pipelines (GitHub Actions preferred) and test execution optimisation.
• Excellent communication skills with the ability to influence and align stakeholders across a globally distributed engineering organisation.

Nice to Have

• Experience with .NET/C# ecosystems and testing patterns within layered or service-oriented architectures.
• Familiarity with Microsoft Azure and observability tools such as Datadog or Application Insights.
• Experience in environments transitioning from monolithic to microservices architectures.
• Experience with frontend testing frameworks in Ember or React ecosystems.
• Background as a Senior+ individual contributor before moving into leadership.

Ideal for quality engineering leaders who thrive in transformation environments, enjoy complex domain systems, and are energised by building quality culture and capability from the ground up.

Our Core Technology Stack

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Datadog — metrics, logging, alerting, and dashboards.
• Test Automation: Cypress (E2E UI), Bruno (API), C# .NET integration tests, with an evolving strategy across all layers.

Our architecture continues to evolve as we scale — event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role! 

You’ll contribute to building reliable, high-quality software across our .NET and modern JavaScript stack. Working alongside experienced engineers, designers, and product managers, you’ll help deliver new product capabilities while maintaining and improving existing systems.

This is a role designed for engineers early in their careers who want to grow quickly by working on real production systems. You’ll develop strong engineering fundamentals, learn modern development practices, and gain experience across the full software development lifecycle.

• Contributing to the development of web applications using C#, .NET (Core, MVC, Web API), and SQL Server.
• Building modern, responsive user interfaces using JavaScript and TypeScript, with exposure to frameworks such as React.
• Collaborating with engineers, designers, and product managers to design, build, test, and release product features.
• Writing clean, maintainable code that meets engineering standards for performance, reliability, and security.
• Working with quality assurance teams to identify, troubleshoot, and resolve issues during development and testing.
• Learning and applying engineering best practices across testing, observability, and system reliability.
• Using AI-assisted development tools to support coding, debugging, documentation, and learning while maintaining code quality and correctness.
• Continuously building your technical knowledge and contributing ideas that improve our products and engineering practices.

This position description is intended merely as a guideline of the responsibilities involved in the position. The employee is expected to perform any other duties as reasonably required by their Manager.

What Sets You Apart  

• 1–2 years of professional software development experience, including internships, co-op placements, or relevant project work.
• Foundational knowledge of web development technologies including HTML, CSS, and JavaScript.
• Exposure to modern programming languages or frameworks such as C#, .NET, React, or similar technologies.
• Basic understanding of software development concepts such as APIs, databases, version control, and debugging.
• Strong curiosity for learning new technologies and improving engineering skills.
• Ability to work collaboratively within a team and communicate effectively in a distributed environment.
• Curiosity about emerging technologies, including AI-assisted development tools.
• Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.
• Ideal for engineers who are eager to learn, motivated to build great software, and excited to grow alongside experienced teammates.

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role

You’ll design and deliver scalable, high-impact solutions across our .NET and modern JavaScript stack. You’ll work on complex, real-world problems where performance, reliability, and maintainability matter. You’ll influence technical direction, elevate engineering standards, and help shape how we build as we scale.

AI is reshaping how software gets built — and we’re leaning in. We see AI as a force multiplier for strong engineers. If you’re excited to combine solid fundamentals with modern AI tooling to move faster and think bigger, you’ll thrive here.

What You’ll Own:

• Architecting and delivering scalable services using C#, .NET (Core, MVC, Web API), and SQL Server.
  
  
• Building modern, responsive applications using TypeScript and React (React Native a plus).
  
  
• Driving high engineering standards across testing, observability, performance, and security.
  
  
• Leading technical design discussions and influencing architectural decisions.
  
  
• Identifying and reducing technical debt while improving system resilience and scalability.
  
  
• Mentoring engineers and raising the overall capability of the team.

What Sets You Apart!

• 5-8+ years of professional software engineering experience, with significant experience delivering enterprise-grade systems.
  
  
• Strong expertise in C# and .NET (Core, MVC, Web API) within layered or service-oriented architectures.
  
  
• 3-5+ years working with SQL Server, including performance tuning, indexing strategies, query optimization, and data modeling for large datasets.
  
  
• Hands-on experience with Microsoft Azure, including services such as App Services, Azure Functions, Azure SQL, Service Bus, Storage Accounts, and Key Vault..
  
  
• Experience building and maintaining secure, compliant, enterprise-scale systems, including authentication/authorization (OAuth, OpenID Connect, Azure AD).
  
  
• Familiarity with microservices or modular monolith architectures in regulated or large organizational environments.
  
  
• Strong understanding of CI/CD pipelines (Github Actions preferred) and infrastructure-as-code practices such as ARM templates or Terraform.
  
  
• Experience implementing monitoring, logging, and observability using tools such as Datadog, Elastic, or Application Insights.
  
  
• Solid understanding of software architecture, scalability, and distributed system design within structured enterprise ecosystems.
  
  
• Experience collaborating across large, cross-functional teams with formal SDLC processes.

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role! 

You’ll build reliable, high-quality software across our .NET and modern JavaScript stack, contributing to both new product capabilities and improvements to existing systems. Working closely with engineers, designers, and product managers, you’ll design and deliver features that serve real customers while maintaining strong standards for performance, reliability, and maintainability.

At this level, you’ll take ownership of features and technical solutions while continuing to deepen your technical expertise and system understanding.

AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.

• Designing and developing web applications and services using C#, .NET (Core, MVC, Web API), and SQL Server.
• Building modern front-end experiences using JavaScript and TypeScript with frameworks such as React.
• Collaborating with cross-functional teams to design, implement, test, and deliver product features.
• Writing well-tested, maintainable code that meets standards for performance, scalability, and security.
• Troubleshooting issues across development and production environments.
• Leveraging AI development tools to improve productivity in coding, testing, documentation, and debugging workflows.
• Participating in code reviews, technical discussions, and improvements to engineering practices.
• Taking ownership of features from development through deployment and ongoing maintenance.

What Sets You Apart  

• 3–5 years of professional software development experience.
• Strong proficiency in C#, .NET (Core, MVC, Web API), and SQL Server.
• Experience building front-end applications using JavaScript or TypeScript with frameworks such as React.
• Solid understanding of APIs, databases, debugging, testing, and version control.
• Familiarity with cloud-based development environments (Azure preferred).
• Comfort using modern AI development tools to support productivity and engineering workflows.
• Bachelor’s degree in Computer Science or equivalent practical experience.

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Role: Customer Success Manager (Gen AI Workflows)

Location: Sydney, Australia

About the role:

You are here to operationalise Generative AI for enterprise marketing teams. This is not a support ticket role. Your job is to codify, embed, and scale AI workflows using our flagship products: Pencil Pro (Gen AI creative generation) and Share of Model (LLM brand perception & visibility).

You will move clients from ad-hoc experimentation to industrial-scale adoption, proving that Gen AI builds brands better, faster, and cheaper.

The Products:

• Pencil Pro: The enterprise-grade Gen AI platform. You will help clients generate on-brand ad creatives, video, and copy at scale, navigating "no-train" clauses, brand safety, and prediction models.
• Share of Model (SoM): The new SEO. You will guide clients on how to measure and optimise their brand’s visibility and sentiment across major LLMs (ChatGPT, Gemini, Claude), turning "share of search" into "share of model."

What you will be doing: 

1. Codify (Workflow Design)

• Architect Gen AI Playbooks: Translate loose client objectives into rigid, repeatable workflows within Pencil Pro. Define exactly how a marketing brief becomes a finished asset using our AI agents.
• Insight-to-Action Loops: Operationalise Share of Model data. Don’t just report on LLM sentiment; build workflows where SoM insights directly trigger new creative generation in Pencil.
• Governance & Safety: establish the "rules of the road" for client teams, ensuring they leverage enterprise features (data ring-fencing, role-based access) to innovate without risk.

2. Embed (Adoption & Change Management)

• Drive Usage, Not Just Logins: embed Pencil Pro into the daily "muscle memory" of creative and media teams. Move them from legacy manual production to AI-assisted creation.
• Strategic QA: Act as the strategic layer between the client and the platform. Regularly audit client outputs (ads, copy) to ensure the AI is being prompted effectively to hit brand guidelines.
• Stakeholder alignment: Map the client organisation. Secure buy-in from CMOs down to performance marketers.

3. Scale (Growth & ROI)

• Prove Value: Deliver ruthless ROI analysis. Show clearly how Gen AI has reduced CPA (Cost Per Action) or slashed production time/costs compared to their old agency model.
• Expansion: Identify opportunities to roll out workflows from a single pilot brand to the client’s entire portfolio (Global/Regional expansion).
• Product Loop: Aggressively feed Australian market feedback to our product engineering teams to shape the roadmap of Pencil and SoM.

What you need to be great in this role: 

1. Professional Experience (The Foundation)

• 3-5 Years in High-Growth SaaS or AdTech: You have managed enterprise accounts at a top-tier SaaS company, a performance marketing agency, or a digital transformation consultancy.
• The "Hybrid" Background: Ideally, you have straddled the line between technology and creative. You understand how a marketing brief is written (Agency side) and how software is deployed (SaaS side).
• Proven Retention & Expansion: You don't just "keep" clients; you grow them. You can point to specific examples where you identified an upsell opportunity through usage data and successfully expanded the account.

2. Technical & Product Aptitude (The "Gen AI" Factor)

• Workflow Architect: You have a track record of deconstructing messy human processes and rebuilding them into software-defined workflows. You can look at a creative production line and instantly spot where AI agents should be injected.
• Prompt Literacy: You possess a sophisticated understanding of how to prompt Large Language Models (LLMs) and diffusion models. You understand the nuance between a "bad output" and a "bad prompt" and can coach clients to fix the latter.
• Data-Driven Storytelling: You are comfortable working with unstructured data. You can take "Share of Model" analytics (share of voice, sentiment analysis) and weave them into a coherent strategy that convinces a CMO to shift their budget.

3. Commercial & Strategic Mastery (The "Trusted Advisor")

• Challenger Mentality: You are not a "yes" person. You are comfortable challenging a client's outdated thinking. When a client tries to use Pencil Pro like a traditional stock image library, you have the confidence to correct them and steer them toward scalable generation.
• Executive Presence: You can hold the room with a CMO one hour and a Creative Director the next. You translate "tokens and context windows" into "speed-to-market and cost-savings" without friction.
• Change Management Expert: You understand that Gen AI is a cultural shock. You have experience navigating organizational resistance, training skeptical teams, and turning detractors into champions.

Req ID: 16783

#LI-DB1 #LI-Hybrid

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce & lifestyle destination in the region, our e-commerce platforms provide an inspiring and seamless end-to-end customer experience through our own technology innovations. 

THE ICONIC Commercial team is data, product and trend orientated. Our Commercial team is customer obsessed and delivers the future of fashion through curating a customer centric platform of choice. The Category Buying team work together with the Planning team to drive sales, maximise profit, manage intake and ensure that of the moment and forward-thinking ranges engage THE ICONIC customer.

As the Category Buyer you will report to the Senior Category Buyer. You will support the department strategy, vision and budget planning. You will be responsible for assisting the purchasing and procurement of goods required by the business. You will support the department to achieve the sales growth within your category in alignment with THE ICONIC’s commercial strategy.

We’re on the hunt for an experienced and passionate Established Category Buyer - women's - 12 Month Max Term Contract to join our dynamic commercial team!

In this exciting role, you’ll play a pivotal part in shaping the women's accessories category at THE ICONIC, curating a selection that reflects the latest trends and meets the evolving needs of our customers. If you’re driven by data, thrive on creativity, and have a flair for negotiation, this is your chance to make a lasting impact in one of the most innovative e-commerce environments. Join us in shaping our women's category for millions of shoppers to Bring on the future of shopping.

About the role:

• You understand and drive company wide strategies and OKR’s. 
• Conducting market research, you will stay up to date with latest trends and products in the e-commerce industry and make recommendations on product and/or brand selection for THE ICONIC.
• You will monitor the inventory levels to maintain adequate stock levels.
• You evaluate vendor performance and assist in the selection and deactivation and/or exit process.
• You are able to negotiate favourable terms and conditions for contracts for both commission based (Platform) and OTB based (Wholesale) vendors whilst delivering the best customer facing assortment in the market.
• You will ensure compliance with company policies and procedures and industry regulations.
• Maintaining accurate records of vendor details including but not limited to; brand plans, SKU lists, department brand profile matrix, tiering profile
• Using clear customer focus you identify opportunities for improvements for the customer onsite experience.
• You are able to analyse data, interpret trends and propose informed decisions based on data.
• You have strong analytical skills enabling you to identify cost savings opportunities and propose effective procurement and platform strategies.
• Building and maintaining strong relationships with suppliers, you are able to work collaboratively with vendors to achieve mutual goals and foster long-term partnerships.
• Liaising onboarding for vendors with internal teams and maintaining ongoing support.
• You work collaboratively with agreed key brands on building assortment.
• Managing inefficient and unproductive brands to propose informed strategies.
• You have attention to detail, particularly with contract terms and conditions. You are able to read and understand complex contracts and ensure all terms and conditions are met.
• You proactively collaborate with marketing to identify both GTM and promotional opportunities for your category to drive sales.
• You develop and implement strategic road maps according to commercial strategies, brand adjacencies and customer segment demographics.
• You develop relationships with internal key stakeholders such as Marketing, Vendor Management, Operations and Finance.
• A clear and effective communicator in a concise manner.
• You are able to provide guidance and mentoring to junior team members.
• Adaptability to changes in the market and industry, being open to learning new skills and approaches.
• You will undertake any other duties as reasonably required by management

About you… 

• Ideally you will have previous experience as a Buyer working in high volume business
• Skilled in Excel reporting (including pivot tables and v-look ups)
• Strong communication skills with a great eye for detail
• Excellent time management skills
• A strong team player who embodies our ICONIC Principles
• A love for all things women's fashion and accessories

Life at THE ICONIC

At THE ICONIC, we believe in doing things a little differently. Whether it's the way we work, our unstoppable growth mindset, or our dedication to sustainability—every ICONITE brings their own unique flair, and we have an absolute blast along the way! People are our greatest asset, and our ICONITE experience is all about empowering you to be your best self—while having a ton of fun doing it!

Role: Director, Marketing Technology & Gen-AI Solutions (APAC)

Location: Sydney, Australia

About the role: 

OLIVER is on a mission to become the #1 generative AI marketing agency in APAC, and we need a world-class leader to make it happen. Over the past year, our clients have dramatically shifted from requesting traditional staffing models to demanding sophisticated, AI-powered marketing transformation.

This is where you come in. As our Director of Marketing Technology & Gen-AI Solutions, you'll be the strategic architect who transforms how we consult, design, and deliver for clients. You will be a trusted advisor to senior marketing executives—auditing tech stacks, mapping AI opportunities, and steering the adoption of transformative technologies that deliver ROI across creative, media, and strategy operations for clients.

If you're energized by the intersection of cutting-edge AI, marketing technology, and client transformation—and you want the autonomy to shape a region-wide capability—this role offers unparalleled impact.

What you will be doing: 

Client Strategy & Advisory

• Act as the senior subject matter expert and consultant for OLIVER’s top 10-15 APAC client accounts on all things Gen-AI and Martech.
• Design transformation roadmaps and strategies that combine MarTech platforms, automation workflows, and generative AI applications that address client pain points and drive measurable value
• Advise on technology selection, tech stack integration, and tailor AI solutions to each client's objectives.

Project & Solution Delivery

• Lead comprehensive audits of client marketing technology stacks, identifying integration gaps, inefficiencies, and AI-powered opportunities to drive ROI.
• Own end-to-end delivery of transformation projects, ensuring on-time, on-budget, high-quality execution.
• Support RFP responses, new business pitches, and high-stakes client presentations on Gen-AI and MarTech topics, representing Oliver's technical credibility.

Training & Enablement

• Design and deliver executive workshops and training for client & internal teams on Gen-AI leverage, AI literacy, Martech capabilities and emerging technology trends.
• Build scalable frameworks for AI-powered solutions that OLIVER can operationalize internally.

Innovation & Thought Leadership

• Continuously track emerging AI, automation, and Martech trends; translate the latest advancements into actionable client opportunities.
• Represent the agency in client-facing events, webinars, or industry forums as the Gen-AI/Martech spokesperson.

Governance & Best Practices

• Develop and champion AI and Martech governance models for clients, supporting responsible adoption and risk management.
• Ensure that all solutions meet client expectations for compliance, security, and ROI.

What you need to be great in this role: 

• 12+ years in client-facing roles within digital marketing, marketing technology, or AI innovation (agency, consultancy, or SaaS vendor backgrounds strongly preferred).
• 3+ years of hands-on experience leading Generative AI transformation initiatives - not just talking about AI but deploying it in real marketing operations.
• Deep technical fluency with modern MarTech platforms and ecosystems. You should be able to confidently discuss integration architectures, data flows, and platform optimization strategies.
• Proven ability to advise senior marketing and business leaders (VP-level and above) on technology-driven transformation. You know how to earn trust and influence decision-makers.
• Experience working in APAC markets (understanding regional nuances, client expectations, and cross-cultural communication is essential).
• MarTech Platforms: Salesforce Marketing Cloud, Adobe Experience Cloud, HubSpot, Google Marketing Platform, or similar enterprise marketing automation tools.
• Gen-AI Tools: OpenAI API, Anthropic Claude, Google Vertex AI, Midjourney, or other LLM/multimodal AI platforms applied to marketing use cases.
• Integration & Automation: Zapier, Make (Integromat), MuleSoft, or API-based workflow automation tools.
• You're currently a Head of MarTech, AI Capability Director, or Technology Strategy Lead at an agency and have scaled AI/MarTech capabilities across 15+ client accounts. You've led major brand transformations and have war stories about turning technology into competitive advantage.
• You're a Solutions Architect, Strategic Consultant, or Customer Success Director at a leading MarTech or AI platform vendor (Salesforce, Adobe, Google, HubSpot, OpenAI, Anthropic). You've completed 50+ enterprise implementations and are exceptional at translating technical capabilities into measurable business outcomes. You're ready to apply your expertise across multiple brands rather than one platform.
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16338

#LI-WILLC #LI-Remote