What's the Role All About?
The Software Engineer, AI is a customer-facing, billable role responsible for implementing, configuring, and delivering AI-driven and Conversational AI solutions across the NICE CXone ecosystem.  As a hands-on technical contributor, you will build integrations, configure conversational AI platforms, and ensure high-quality execution of project deliverables.  

 How Will You Make an Impact? 

• Technical Implementation and Configuration:  
• Configure, customize, and deploy Conversational AI solutions aligned to defined business and technical requirements.
• Build and maintain integrations using APIs, modern web technologies, and authentication standards.
• Implement, enhance, and optimize bot behaviors using conversational design and prompt engineering best practices.
• Develop proofs of concept (PoCs) and production-ready solution components.
• Support testing, validation, and go-live activities to ensure solutions are functioning as expected across customer environments. 

• Technical Problem Solving & Quality:  
• Diagnose and resolve complex technical issues across SaaS applications, integrations, environments, and data flows.
• Adapt, extend, or refactor existing integrations and solution components to meet evolving customer needs.
• Ensure implementations meet quality, performance, security, and usability standards.
• Produce documentation including specifications, test cases, and deployment materials. 
  
  
• Collaboration with Implementation Teams:  
• Partner closely with Implementation Engineers, Consultants and Project Managers who lead discovery, requirements definition, and solution design.
• Participate in customer workshops to clarify technical details, validate feasibility, and provide subject‑matter input.
• Maintain clear and consistent communication across cross‑functional delivery teams.

Have You Got What It Takes? 

• Bachelor’s degree in technical or business field (e.g., Computer Science, Information Systems, Electrical Engineering) or equivalent work experience.
• 5+ years of professional experience, with 1+ years in digital channels or AI/Bot software applications preferred.
• Technical Skills:
• Strong proficiency in JavaScript; Python familiarity is a plus.
• Solid understanding of:
• REST API integration patterns
• Modern authentication (OAuth2, OIDC, SAML)
• Browser and web security (CORS, X Frame Options)
• HTML/CSS and front-end fundamentals
• Ability to interpret API documentation, implement PoCs, and troubleshoot integrations.
• Strong understanding of conversational UX, AI driven interfaces, and prompt engineering techniques.
• Communication and Collaboration:
• Clear, confident written and verbal communication skills.
• Comfortable engaging with customers to explain technical concepts and implementation decisions.
• Effective collaborator during design discussions, code reviews, technical troubleshooting, and delivery execution.
• Authored detailed design documents, functional requirements documents, test use cases, and deployment guides to support implementation and delivery.

You Will Have an Advantage If You Also Have: 

• Experience designing and deploying enterprise-grade conversational flows and AI orchestration. 
• Experience with NiCE CXone products or other cloud-based contact center platforms. 
• Experience working with enterprise conversational AI platforms (e.g., NICE CXone, Kore.ai, Amelia, Dialogflow, or similar).
• Experience with monitoring, logging, and debugging tools for distributed systems.
• Knowledge of databases (SQL/NoSQL) and data integration patterns.
• Experience working in Agile/Scrum teams and participating in sprint planning and retrospectives.

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! 

Enjoy NiCE-FLEX!  
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 10592
Reporting To: Manager, Professional Services
Role Type: Individual Contributor

Who we are 

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies. 

What you’ll do 

We are seeking a motivated, hands-on Senior Information Security Engineer to join our security team. In this role, you will help protect, monitor, and continuously improve the security of our global systems including cloud (AWS and M365) and on-premises infrastructure. You’ll play a central part in risk mitigation, incident response, automation of security operations, and embedding security best practices across our organisation. An engineering mindset, attention to detail, and a preference for pragmatic solutions are essential to keeping our systems operating. 

  Main responsibilities include: 

• Monitor daily security operations, identify threats, investigate alerts, and respond to incidents across cloud and on-prem environments. 

• Strengthen Microsoft 365 and Entra ID security through Conditional Access, MFA, PIM, Defender for Endpoint/Identity/O365, and tenant configuration hardening. 

• Build and maintain security automation using Python and PowerShell, with a strong focus on reducing manual processes and improving detection and response. 

• Integrate systems using APIs (Graph API, REST, etc) to enhance security workflows. 

• Perform vulnerability assessments, review system configurations, and develop practical mitigation strategies. 

• Contribute to incident response activities including investigation, containment, communication, and remediation. 

• Work closely with engineering, technology, and business teams to embed security best practices. 

Who you are 

Optiver needs our next Information Security Engineer to have: 
 

• At least 5 years experience in an information security or technical engineering role. 

• Ability to apply analytical thinking to technical problems within a fast-moving environment. 

• Comfortable with both Windows and Linux environments; familiarity with common security technologies (firewalls, endpoint protection, log management, vulnerability scanning, network security). 

• Solid scripting skills in PowerShell and/or Python 

• Knowledge of secure Identity Management, authentication principles, and modern access control patterns. 

• Experience using security tooling such as EDR, SIEM, SOAR, CASB, etc 

• Experience securing workloads running both on-premise (bare-metal / container) and on IaaS platforms. 

• Familiarity with identity lifecycle processes, RBAC, PAM, and privileged identity controls. 

• Understanding of vulnerability management tools (Nessus/Tenable, RunZero, etc) and secure configuration standards. 

• Experience with data protection, DLP, or information protection solutions (e.g., Microsoft Purview, DLP rules, classification/labelling). 

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. If you're excited about this role, please apply and allow our recruiters to assess your application. 
 

What you’ll get 

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets. 

In return for your expertise, you will have access to a range of Optiver perks, including: 

• A performance-based bonus structure unmatched anywhere in the industry. 

• The chance to work alongside diverse and intelligent peers in a rewarding environment. 

• Training, mentorship and personal development opportunities. 

• Daily breakfast, lunch and an in-house barista. 

• Gym membership plus weekly in-house chair massages. 

• Regular social events, including a company trip every two years. 

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process. 

Questions? Get in touch with the recruitment team at careers@optiver.com.au. 

The Team: Marketplace Quality Engineering

Every second, our bidder evaluates millions of ad opportunities across thousands of publishers and supply paths. Not all of that supply is created equal — some of it is duplicated, some is structurally inaccessible, and some degrades advertiser outcomes. The Marketplace Quality Engineering team exists to make sure our platform is buying the right impressions, not just more impressions.

We own the systems that assess, measure, and optimize supply quality across the programmatic ecosystem. Our work spans deduplication, supply path analysis, quality modeling, and the tooling that turns those signals into decisions at bid time. The problems are technically deep — think identity resolution across fragmented supply chains, statistical modeling to separate signal from noise, and real-time decisioning at platform scale — and they have direct, measurable impact on both advertiser outcomes and platform economics.

This is not theoretical work. When we ship a model update, spend distribution across the platform shifts. Our engineering decisions translate directly into tens of millions of dollars of measurable business impact. If you want to build systems where what you ship visibly matters, this is the team.

You will work with C# / .NET as a core strength, alongside Python and SQL where data and automation need it, and partner closely with product, data, and platform teams across time zones.

Who you are

Our culture runs deeper than having fun together (though we do that well, too). We take pride in our engineers being trust-builders, generous givers, scrappy problem solvers, and gritty pursuers of excellence. You do not need to meet every requirement below, but people who meet most of them tend to thrive in this role:

- You are comfortable working on an agile, distributed team across time zones and continents.
- You communicate effectively with both technical and non-technical audiences.
- You have a solid grasp of computer science and engineering fundamentals.
- You have strong experience with distributed systems and data-heavy backend work (services, pipelines, or both).
- You are proficient in C# / .NET.
- You are productive with modern development tools: Visual Studio, Visual Studio Code, Rider, and Git.
- You bring 7+ years of software development or engineering experience.

Nice to have (not required): GraphQL or REST API design, large-scale data processing frameworks (e.g. Apache Spark), workflow orchestration tools (e.g. Apache Airflow), schema-based data serialization, Kubernetes, Kafka, database engines (Microsoft SQL Server, PostgreSQL, Aerospike, Vertica, Redis), microservices, Python for data work or automation, and experience working across large codebases with multiple teams.

A wide range of technical opportunities is one of the best parts of engineering at The Trade Desk, which is why we do not expect you to know every technology we use on day one. What matters is that you learn quickly and solve complex problems with the right tools. What you know today matters less than how well you learn, adapt, and innovate. We are not looking for people who already have all the answers — we want engineers who can invent answers no one has thought of yet and frame the questions we have not yet asked.

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

Zuora’s Application Security & Security Engineering team partners closely with engineering to embed security into the software development lifecycle through scalable tools, processes, and culture.

As a Senior Security Engineer, you’ll work hands-on with developers and architects to drive secure design, build security automation, and support critical projects across our cloud-native platform. This role is part of our growing presence in Sydney and offers the opportunity to shape and scale security practices globally.

This is a hybrid position, so you'll work both remotely and in the office.

Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS 

What you’ll do

• Collaborate with teams across a global organization to support the adoption and implementation of secure software development practices and tooling.
• Contribute hands-on to critical engineering and tooling projects, working closely with technical leads and product owners to ensure security is a key part of successful project outcomes.
• Mentor engineers and influence architectural decisions to ensure security is embedded by design.
• Design and develop reusable, flexible security components and APIs to support scalable, secure application development across the company.
• Define and promote best practices to ensure software security without compromising functionality, usability, reliability, or availability.
• Participate in design and code reviews, providing actionable security recommendations as needed.
• Collaborate with project teams to design and prototype secure solutions, validating key assumptions and security objectives.
• Evaluate, implement, and support a range of security tools to improve visibility and reduce risk.
• Build strong relationships and communicate effectively with stakeholders throughout the SDLC, including Product, Engineering, and Operations teams.

Your experience

• 8+ years of experience in application security, software development, or a related engineering role.
• Strong understanding of secure software development practices, including experience working with developers to embed security into the SDLC.
• Hands-on experience conducting security design reviews, threat modeling, and code reviews for web and cloud-based applications.
• Familiarity with common application vulnerabilities (e.g., OWASP Top 10) and experience in identifying and remediating them.
• Experience working with security tools such as SAST, DAST, SCA, and container security scanners.
• Ability to communicate security concepts effectively to both technical and non-technical stakeholders.

Nice to haves:

• Experience with AWS security best practices and securing cloud-native architectures.
• Background in DevSecOps or building security automation into CI/CD pipelines.
• Familiarity with Bug Bounty triage or managing responsible disclosure programs.
• Experience with regulatory frameworks (e.g., ISO 27001, SOC 2, or GDPR) as they relate to product security.
• Programming or scripting skills (e.g., Python, JavaScript, or Go) to build internal tools or automation.

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• Attractive parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

At The Trade Desk, we build technology that’s reshaping the future of digital advertising — with a mission to make the open internet better for everyone through principled, intelligent advertising.  

Handling over 1 trillion queries per day, our platform operates 24/7, across continents and data centers, processing petabytes of data to deliver meaningful insights and measurable outcomes.

Our engineers are true end-to-end owners — designing, building, and delivering high-impact, data-driven systems that power decisions for advertisers globally. We thrive in an environment built on trust, empathy, collaboration, and shared ownership, where everyone has the autonomy to make meaningful impact.

We believe great systems are built by teams that trust each other, value craftsmanship, and take ownership of what they create. 

ABOUT THE ROLE: 
 

The Measurement Upper Funnel engineering team is based in APAC, with members in Hong Kong, Shanghai, and Sydney. Our Product Manager is based in West Coast, and we have a 30 mins virtual standup every morning to sync up. We are a distributed team by design and rely heavily on technology such as asynchronous messaging and video conferencing to stay informed and connected.

We have a highly productive technology team that enjoy a collaborative work environment that has involvement in end-to-end delivery of scalable technology solutions. We have a mindset of build it, ship it, own it.  Our teams are empowered to use the best tools and technologies for the job. We have a multi-cloud environment and we are going towards the microservices architecture. 

We develop our client facing products utilising .Net/.Net Core, Javascript (React), gRPC, REST API’s, Docker containers and Kubernetes.  We developed our big data processing backend utilizing Apache Spark and Flink.

• As end-to-end owners, our engineers actively participate in every stage of product development — from design and implementation to deployment and monitoring — delivering real impact for our clients. We work across a broad and evolving technology landscape, including Docker, Kubernetes, Terraform, GitLab, Bamboo, SonarQube, AWS, Azure, Aliyun, Databricks, and databases such as SQL Server, Vertica, and ClickHouse.
• We continuously explore new technologies and AI-powered tools that make us smarter and more efficient, embracing pragmatic innovation as our projects evolve.
• Quality is core to everything we build. We emphasize code reviews, automated testing, robust deployment pipelines, metrics, and continuous monitoring to ensure reliability and maintainability at scale.
• Our engineers also make an impact beyond code — through mentorship, teaching, leading by example, and participating in hiring and community building — helping shape a team culture grounded in trust, learning, and excellence. 

Who We Are Looking For: 

Skills and experience 

• Proven skills and interest in programming (C#, Java, or equivalent)
• Proven skills in SQL to query data from databases.
• Understanding of designing web-based and microservices architecture
• Understanding of Agile development methodology and development practices
• Experience in cloud-based platform experience (AWS, Azure or Aliyun)
• Understanding of database technologies such as row-based vs column-based RDBMS, Document, Key-Value.
• Understanding of data analytics tools and frameworks such as Apache Spark or Databricks, and familiarity with Python-based data analysis (e.g. NumPy or Pandas) is preferred.
    

Key Attributes 

• What and how you can contribute is what's important to us. Our consideration is not limited by the kind of education you have or the specific technologies you have experience with. Variety of technical challenge is one of the best things about working at The Trade Desk as an engineer, but we do not expect you to know every technology we use when you start. What we care about is that you can learn quickly and solve complex problems using the best tools for the job. 
• You are a creative thinker, not bound by "the way things have always been done". You can distill facts and insights to guide your work, and turn data into actionable decisions. What you know is less important than how well you learn and innovate. We don't need engineers who know all the answers; we need engineers who can invent the answers no one has thought of yet, to the questions yet to be asked.  
   

What we Offer: 
 

You will also get the opportunity, depending on your interests and aptitude, to work on large-scale distributed systems coordinating thousands of servers in cloud and physical data centers around the world, petabyte-scale data challenges, machine learning, advanced visualizations, and interactive user interfaces. 

There are a ton of reasons why TTD is a great company to work for, but here are the top 6 that we think you'll find most interesting: 

• We are a globally collaborative environment. You will have the opportunity to work with brilliant & diverse teams from all over the world  
• We celebrate continuous learning at TTD – here you will have opportunities to be sponsored for further education, certifications and we also have an in-house learning platform to support your further development 
• Our culture - We have a wonderful team of brilliant high achievers built on a culture of empathy, grit, collaboration, & ownership. We are an award-winning company – we have won ‘Great Place to Work’ awards across Australia, US, UK, Europe and Asia! 

• We offer an attractive compensation package, a flexible work environment, and beautiful offices with all the perks you’d expect — from snacks and catered lunches to wine and beer. You’ll also enjoy competitive equity and an employee stock purchase plan. We promote an environment of reward and recognition – At TTD, you will be recognised for your efforts and for each anniversary at TTD, we will celebrate you, and reward you for your contribution! 
• We promote an inclusive and diverse environment – we have many events and activities that truly make TTD a ‘Great Place to Work’ and promote inclusivity and diversity across our organisation. 

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

Zuora’s Application Security & Security Engineering team partners closely with engineering to embed security into the software development lifecycle through scalable tools, processes, and culture.

As a Senior Security Engineer, you’ll work hands-on with developers and architects to drive secure design, build security automation, and support critical projects across our cloud-native platform. This role is part of our growing presence in Sydney and offers the opportunity to shape and scale security practices globally.

This is a hybrid position, so you'll work both remotely and in the office.

Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS 

What you’ll do

• Collaborate with teams across a global organization to support the adoption and implementation of secure software development practices and tooling.
• Contribute hands-on to critical engineering and tooling projects, working closely with technical leads and product owners to ensure security is a key part of successful project outcomes.
• Mentor engineers and influence architectural decisions to ensure security is embedded by design.
• Design and develop reusable, flexible security components and APIs to support scalable, secure application development across the company.
• Define and promote best practices to ensure software security without compromising functionality, usability, reliability, or availability.
• Participate in design and code reviews, providing actionable security recommendations as needed.
• Collaborate with project teams to design and prototype secure solutions, validating key assumptions and security objectives.
• Evaluate, implement, and support a range of security tools to improve visibility and reduce risk.
• Build strong relationships and communicate effectively with stakeholders throughout the SDLC, including Product, Engineering, and Operations teams.

Your experience

• 8+ years of experience in application security, software development, or a related engineering role.
• Strong understanding of secure software development practices, including experience working with developers to embed security into the SDLC.
• Hands-on experience conducting security design reviews, threat modeling, and code reviews for web and cloud-based applications.
• Familiarity with common application vulnerabilities (e.g., OWASP Top 10) and experience in identifying and remediating them.
• Experience working with security tools such as SAST, DAST, SCA, and container security scanners.
• Ability to communicate security concepts effectively to both technical and non-technical stakeholders.

Nice to haves:

• Experience with AWS security best practices and securing cloud-native architectures.
• Background in DevSecOps or building security automation into CI/CD pipelines.
• Familiarity with Bug Bounty triage or managing responsible disclosure programs.
• Experience with regulatory frameworks (e.g., ISO 27001, SOC 2, or GDPR) as they relate to product security.
• Programming or scripting skills (e.g., Python, JavaScript, or Go) to build internal tools or automation.

Note: Australia PR is a must. 

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• Attractive parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.