Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe Infrastructure is responsible for the reliability, scale, performance, and cost of Stripe’s systems and the productivity and sentiment of Stripe’s people. You may work on a wide variety of critical business areas within Core Infrastructure. We’re the home for Stripe's critical tier-0 infrastructure systems (Compute, Networking, DocumentDB, Distributed Caching and High assurance engineering). We build the foundational platform for Stripe products and services to allow them to operate at scale. We drive reliability, availability, efficiency and scalability of these systems.

What you’ll do

As an Engineering Manager for the Core Performance team at Stripe, you will lead a team responsible for driving improvements in efficiency and latency across Stripe. Your responsibilities will include:

• Lead and grow an engineering team in Sydney: hire, coach, mentor, and develop engineers at all levels.
• Partner with engineering teams across Stripe to identify and implement infrastructure solutions that enhance scalability, reliability, and efficiency.
• Create team vision, define goals, prioritize work, and deliver high-quality outcomes.
• Cultivating a culture of engineering excellence, innovation, and continuous improvement.
• Collaborate with staff engineers and technical leadership on architecture and strategic technical decisions; translate technical strategy into team-level plans.
• Work effectively with geographically distributed colleagues and remote workers to ensure alignment and visibility.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum requirements

• 10+ years of software engineering experience, including at least 5 years in engineering management. You have a proven track record of leading, growing, and aligning inclusive teams, including remote and distributed engineers.
  
  
• Deep background in the performance, efficiency, and capacity planning of large-scale infrastructure platforms capable of handling millions of requests per second (RPS).
  
  
• Extensive hands-on experience with cloud technologies (preferably AWS), core infrastructure components (Compute, Linux, Storage), and relevant programming languages (e.g., Go, Ruby, Java).
  
  
• Demonstrated acumen in guiding technical strategy, architecture, and roadmap planning for complex infrastructure systems in ambiguous, fast-changing environments.
  
  
• Excellent analytical and communication skills, with the ability to leverage data to drive decision-making and influence cross-functional teams across all levels of the organization.

We are looking for a driven individual with great business acumen, a hunger to learn the AdTech / MarTech space, and a commitment to professional growth to join our team as Senior Account Manager. As a part of a team focused on customer experience, adoption and success, you will act as a trusted advisor for customers. As an Associate Account Manager, you will be focused on building strong relationships with your customers as a customer advocate, driving adoption through value, consumption growth, and ensuring retention. You will collaborate with Technical Specialists, Field Sales, Support, Product, and Engineering to strategise and plan customer engagements. You will provide use case recommendations, share your product expertise through custom demos and presentations, and help onboard and enable customers on the Branch platform.

You will have a passion for problem-solving, building relationships, and customer engagement.

As a Senior Account Manager, you’ll get to:

• Take ownership of the entire customer lifecycle, where you will develop and implement strategies to increase usage, adoption, and growth
• Develop deep expertise with the Branch platform to build an advisory relationship with customers and proactively share creative solutions to meet customer needs
• Collaborate cross-functionally with Sales, Support, Product, and Engineering teams to participate in strategic success planning, quarterly business reviews (QBRs), and executive business reviews (EBRs), ensuring next steps for support tickets and feature requests are secured
• Function as a vital link between our customers and Branch to proactively set customer expectations, identify gaps, participate in customer communications, and provide enablement for users
• Build compelling demonstrations, presentations, and business value documents
• Identify and resolve business issues
• Assist and support with technical issue resolution
• Accelerate adoption, manage engagement, and lead value creation

You’ll be a good fit if you have:

• 5 years + of professional experience in Sales, Account Management, Customer Success, Software Consulting, Technical Account Management, Technical Consulting or similar customer-facing roles
• Excellent client management skills, a bias for action, strong sense of accountability, an ability to perform hands-on technical work when needed, and the ability to lead projects and interact with global teams
• Experience supporting customers with cloud-based SaaS solutions
• Problem-solving skills around business and technical product questions
• Ability to analyze & interpret business requirements and customer interactions to anticipate and guide client needs in order to drive value-based use-case adoption
• Experience proactively handling customer expectations and leading all aspects of customer communications throughout the customer lifecycle
• A self-starter mentality with an entrepreneurial spirit and a knack for quickly adapting to new tools (e.g. Asana, Salesforce, etc.)
• Experience pulling and manipulating aggregate-level data using tools like Looker, Tableau, Google Analytics, etc. Experience using productivity tools like JIRA, Asana, Notion, Catalyst etc.
  
  
  This role is 100% remote in Melbourne/Sydney/NSW. This role is not eligible for remote work in any other location. This role does not qualify for visa sponsorship.
   

As the FSQA Junior Category Manager, you'll be instrumental in ensuring our delivered ingredients and supplier network meet—and where possible, exceed—the high food safety and quality standards we set for ourselves. You'll play a crucial role in driving sustainable continuous improvement and total customer satisfaction, collaborating with teams across the business to achieve quality excellence

This role is based in Chippendale, NSW and reports to the FSQA Quality Assurance Lead - AU (with an indirect reporting line to the FSQA Director for matrix-based projects and global initiatives).

You will…

• Develop and strengthen robust relationships with new and existing suppliers.
• Manage day-to-day supplier interactions, including facilitating effective root cause analysis and closing out non-conformance reports (NCRs) escalated by the DC Quality Control team.
• Ensure all new suppliers and products (SKUs) are onboarded quickly and correctly, providing timely feedback to achieve a 'right first time' approach to documentation.
• Perform, document, and follow up on scheduled supplier quality visits and escalate any critical food safety risks to internal stakeholders and senior management.
• Partner closely with the Procurement team on strategic projects to ensure food safety, quality, ethical, and environmental capabilities are central to supplier selection.
• Carry out regular reviews of product specifications (SKUs) to ensure they are current and meet our Gold Standard and Quality Assurance System (QAS) targets.
• Support the DC Quality Control team with product quality assurance wherever required.
• Act as a role model and ambassador for our HelloFresh DNA and HUNGRY values, vision, and ethics.

You have…

• A degree in a related discipline (this is essential).
• Intermediate to advanced skills in G-suite and MS-suite, with proven competence in data and analytics.
• A solid understanding of food processing systems, GFSI standards, and implementing best-practice Quality Management Systems.
• Current knowledge and awareness of the practical application of Australia and New Zealand (ANZ) Food Regulations.

You are…

• Highly organised and logical in your approach to work, thriving in a fast-paced environment.1
• An excellent problem-solver with sharp attention to detail.
• A strong communicator who can build constructive relationships and influence stakeholders at all levels.
• Comfortable adapting quickly to autonomous tasks while also being a competent and effective member of cross-functional teams.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements 
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• Internal learning & development 
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role

You must have the right to work full-time in Australia

Location: Chippendale Head Office hybrid working environment with monthly visits to our distribution center in Eastern Creek 

Salary: Competitive salary & employee benefits

#LI-Hybrid

Job Description

As the FSQA Manager - Downstream, you will bring strategic leadership and hands-on expertise to embed a robust, scalable, and sustainable Quality Management System across all our Australian Distribution Centres. This role is crucial for aligning and overseeing QA operations, driving audit readiness, ensuring compliance, and championing a culture of quality across HelloFresh and our logistics arm, BeCool AU.

This role is based in Eastern Creek, Sydney and reports to the Quality Assurance Lead AU. The role requires occasional interstate travel, fortnightly visits to our Chippendale HQ, and trips to the Sydney Markets to supervise fumigation processes when required.

You will…

• Lead the implementation of a comprehensive, harmonised, and logistics-focused Quality Management System, fully aligned with HelloFresh AU and global quality strategies.
• Manage the end-to-end process for closing out non-conformances from internal and third-party audits, including developing and verifying CAPA activities across our Australian DCs.
• Build a continuous improvement culture by championing root cause analysis as the standard practice for quality issue resolution and prevention.
• Oversee all FSQA-related service providers, including cleaning, pest control, and third-party auditors, ensuring strong partnerships that meet our high operational and ethical expectations.
• Drive documentation control and the continuous optimisation of quality procedures, SOPs, and monitoring records across all AU operations.
• Ensure full readiness and successful outcomes for internal, customer, and third-party audits, including BRC Storage and Distribution (S&D) certification for BeCool.
• Develop and lead engaging training programs to build a strong QA capability and awareness across all our operational teams.
• Act as the FSQA Project Lead for BeCool, driving initiatives that support delivery operations' quality and food safety performance.

You have/are…

• A degree in a relevant discipline (essential).
• Demonstrated experience (minimum 6 years) in a similar quality assurance role, preferably within the FMCG sector.
• Proven experience leading CAPA and root cause processes and an advanced understanding of Quality Management Systems.
• Demonstrated experience (minimum 4 years) managing an operational team, ideally a QA/QC team.
• Experienced in developing, implementing, and maintaining compliance with the BRC Storage and Distribution standard.
• Excellent at planning, prioritisation, and organisational skills to effectively manage multiple priorities and projects.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements 
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• HelloFresh Academies - internal learning & development 
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role

Location: Eastern Creek - Parking On site 

Salary: Competitive salary & employee benefits

#LI-Onsite

CSQ327R185

As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the entire non-technical lifecycle of an FDE engagement.

You will partner with our Account Executives to build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and, most importantly, scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing.

This role requires a rare mix of C-suite gravitas, deep product-style thinking, and a hands-on, get it done execution mindset.

The impact you will have:

• C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value ($10M+ problems), and define the pilot (MVP, success criteria, timeline).
• End-to-End Product Ownership: Act as the CEO of the project by authoring the PRD, prioritizing the engineering backlog, relentlessly managing scope, and acting as the primary hands-on QA tester.
• Agile Project Execution & Delivery: Drive the FDE build team via an agile process, manage all stakeholder communications from the C-suite to individual engineers, and act as the escalation manager to unblock all technical or political issues.
• Solution Launch & Landing: Own the Day 0 launch, manage the war room, and drive the solution from launch to full adoption by capturing user feedback, iterating, and proving the defined business value.
• Strategic Handoff & Growth: Scope the ongoing maintenance plan, create customer documentation/training, and leverage your trusted advisor status to identify the next high-value FDE engagement.

What we look for:

• Executive Presence & Communication: A Trusted Advisor with C-suite gravitas and superb communication skills. You are opinionated, humble, and can build rapport and drive decisions in days, not weeks.
• Product & Strategy Mindset: A Product Thinker and Systems Thinker who can perform a SWOT analysis, understand a competitive landscape, and define what to build and why.
• Relentless Execution: An Execution Driver with a Hands-On mentality. You are relentless, an expert at escalation, and willing to do the unglamorous work to get the project done.
• Ideal Experience: 2+ years as a Deployment Strategist OR 2+ years at a high-growth startup in a builder or founder capacity. (Alternatively: 5+ years in a senior, client-facing product or delivery role at a top-tier tech company or consultancy).
• Proven Skills: Demonstrated experience in value-based scoping (TCO/ROI), managing agile software projects, writing PRDs, and the ability/interest to travel up to 50%.

Here’s a summary of the role

You’re an experienced client-facing professional who thrives at the intersection of technology, governance, risk, and compliance (GRC). In this role, you’ll lead end‑to‑end customer engagements, guiding organisations through successful solution adoption while reducing risk and driving measurable outcomes.

You’ll act as a trusted advisor—owning delivery, mentoring others, and continuously deepening your expertise. If you enjoy solving complex problems, exceeding client expectations, and being seen as a go‑to expert, this role is built for you.

Here’s a breakdown of what you’ll do (the important stuff):

• Lead and deliver end‑to‑end Professional Services engagements across the full customer journey and enablement lifecycle.
• Advise customers on best practices for GRC solution rollout, adoption, and execution using your domain, industry, and product expertise.
• Coordinate work across teams, ensuring high‑quality delivery while meeting deadlines and client expectations.
• Perform quality assurance on work delivered by Professional Services, ensuring consistency, accuracy, and customer value.
• Act as a mentor and coach to junior specialists and new hires, supporting capability and confidence building.
• Partner with Commercial Teams, PS leadership, and other stakeholders to reduce delivery risk and drive long‑term adoption.

These are the essentials you’ll need to get an interview:

• 3 – 10 years’ experience in a client‑facing, advisory, or consulting role (internal or external). This is an IC Role.
• A strong Customer First mindset, operating with urgency, accountability, and a focus on outcomes.
• Good Coding skills, experience with SQL, AI implementation, building agents. 
• Proven ability to manage multiple priorities in a fast‑paced, technology‑driven environment.
• Excellent communication skills, including delivering workshops, presentations, and solution discussions with senior stakeholders.
• A passion for GRC, with the ability to translate complex requirements into practical solutions.
• High attention to detail, strong process discipline, and a consistent record of quality delivery.
• Relevant professional GRC accreditation (completed, in progress, or planned).

It would be great if you had these too (nice to have):

• Experience managing customer expectations, timelines, and delivery milestones against a project plan.
• Understanding of forecasting, budget tracking, and working with Adoption or Engagement Managers to deliver projects fully in‑scope and on budget.
• Ability to interpret solution design plans and translate them into executable delivery activities.
• Confidence providing structured, constructive feedback to peers and team members.
• Interest in developing deep subject‑matter expertise and becoming a recognised SME in specific GRC or product domains.

Here’s a bit about us

Why join Diligent?

Join a global organisation with a clear mission: to power better governance and decision‑making. Our people are at the heart of what we do, and we believe that diverse perspectives lead to stronger outcomes—for our customers and our communities.

Life at Diligent

We’re fast, fearless, and thoughtful in how we work. We value accuracy, ethics, and collaboration, and we trust our people to take ownership and do meaningful work. You’ll be supported with best‑in‑class benefits designed to care for your physical, financial, and emotional wellbeing—so you can bring your full self to work every day.

Equal Opportunity Employer

Diligent is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.

Commercial Account Executive - Sydney

Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way—with the right customers whom they set up for success.

As a Commercial AE, you will run the entire sales cycle for our SMB prospects—from qualification to demo to driving the buying process to close—all while managing a high-velocity pipeline. The best AEs are able to forecast their business with accuracy and proactively extract value from their territory long-term.

Join us, and let's build the future of marketing technology together.

Location: This role is hybrid and based out of our Sydney, Australia office.

How You’ll Make a Difference

• Seek and qualify new opportunities across the Commercial segment in Australia and New Zealand.
• Actively manage pipeline and develop a strategy for sustained, long-term success in your territory.
• Collaborate with cross-functional team members in product, engineering, partnerships, and customer success to ensure a seamless onboarding experience for your clients.
• Support the success of your peers and contribute to the high-energy culture of the Sydney office.
• Exhibit Klaviyo’s values of accountability and effort in every interaction.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are

• Experienced: 3+ years of sales experience, with at least 2 years specifically in SaaS or Martech in a new logo acquisition role.
• Commercial Mindset: Proven track record of managing SMB or Commercial-sized deals with multiple stakeholders.
• Collaborative: Ability to build relationships with internal (BDRs, Marketing, Ops, Partnerships) and external (clients, agencies) stakeholders.
• Self-Starter: You define yourself as an energetic, results-oriented individual who thrives in an entrepreneurial environment.
• Data-Driven: A track record of using data to inform decision-making and managing pipeline accurately.
• Strategic & Independent: A results-oriented, highly motivated attitude and the ability to work independently to execute sales strategies.
• AI Fluent: You’ve already experimented with AI in work or personal projects and are excited to responsibly explore new AI tools to make your work smarter and more efficient.
• Local Compliance: Eligible to work in Australia without restrictions.

Soft Skills & Tools

• Exemplary presentation and communication skills.
• Strong sense of curiosity with a bias towards action.
• Proficiency with tools such as Salesforce, Gong, Clari
• Experience with structured sales methodologies (e.g., MEDDICC, Command of the Message).

Klaviyo in APAC

Sydney is the heart of Klaviyo’s Asia-Pacific operations. Having established a strong presence here, we are continuing to scale our core GTM functions, including Sales, Pre-sales, Customer Success, Partnerships, and Marketing.

While we are a global company, our Sydney office maintains the unique energy of a high-growth tech environment. We are looking for “Drivers”—builders who want to shape our local culture and define the future of Klaviyo in Australia and New Zealand. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform.

Overview

As a Senior Project Manager at Monks, you will play a critical role in leading and delivering large-scale Salesforce initiatives for enterprise-level clients. This position requires a deep understanding of and experience in managing complex projects and programs and the ability to drive successful outcomes for our clients. In this dynamic and fast-paced role, you will have the opportunity to work with a diverse range of clients, industries, and Salesforce solutions.

You will be responsible for overseeing the end-to-end project lifecycle, ensuring the successful execution of complex Salesforce implementations and driving customer satisfaction. This role includes implementing robust quality assurance processes, adhering to industry best practices and leveraging your deep understanding of the Salesforce platform. Your ability to think strategically and make data-driven decisions will contribute to the success of projects and enable continuous improvement within the organization.

Collaboration is key in this role, as you will lead a cross-functional team of Salesforce consultants, business analysts and developers. With your exceptional leadership skills, you will foster a collaborative and high-performing work environment, ensuring that each team member understands their role and responsibilities in delivering successful projects.

As the Senior Project Manager for, you will have the opportunity to leverage your extensive experience in enterprise project management and deep Salesforce knowledge to drive successful implementations, deliver value for enterprise-level clients, and contribute to the growth and success of Media.Monks in the enterprise market.

Key Responsibilities

• Lead the successful delivery of complex projects and programs to ensure outcomes are achieved and solutions are delivered aligning to customer needs and to agreed expectations.
• Take full responsibility for the project documentation, schedule, budget management, resource planning, change control, organisational change management (including communication and training) and risk and issue management processes.
• Identify, assess and manage program risks and issues. Establish and maintain project registers.
• Report to the local director and/or steering committee through regular highlight reports, verbal reports and escalate risks and issues where required.
• Manage day-to-day tasking and performance of a project delivery team.
• Manage the relationship with the customer as a primary /secondary point of contact.
• Take full responsibility for the quality of work performed.
• Track progress of key project and program  contractual deliverables.
• Assist with coaching and developing junior business analyst / business analyst capability.

Professional Experience

• Demonstrated experience in successful delivery of large IT /CRM programs of work
• Demonstrates effective communication, both orally and in writing, with colleagues, team members, clients and customers at all levels, both formally and informally.
• Proven experience working in fast paced agile environments
• PRINCE2 or Scrum Master Certification is a plus.
• Ability to manage senior stakeholders and client executives.
• Demonstrated experience in managing projects including the ability to manage project scope, risks, integration, issues and financials.
• Proven success in contributing to a team-oriented environment.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Energetic and enthusiastic, with a desire to make an impact within a consulting and solutions environment.
• Excellent leadership and interpersonal skills.

#LI-CX1

Role Summary

The Senior Digital Media Specialist is a strategic and leadership-focused professional responsible for managing key client accounts, leading media delivery projects, and driving business growth within the APAC region. They serve as a primary client contact for our key accounts, overseeing the delivery of integrated services, fostering strong relationships with budget holders and internal leads, and leading internal and external teams.The role involves strategic promotion of the media business, proactive leadership, a strong understanding of media investment strategies and continuous improvement initiatives.The Senior Digital Media Specialist acts as a bridge between clients and internal teams, ensuring high-quality execution, financial accountability, and alignment with overall business and media strategies.

Role Responsibilities

• Client Management & Relationships: Develop and maintain strong external relationships with clients’ operational and senior stakeholders. Lead client meetings, ensuring delivery of value, capturing feedback, and identifying new business opportunities.
• Media Delivery & Oversight: Lead the planning, execution, and monitoring of media campaigns and services, ensuring alignment with client expectations and contractual SLAs. Oversee delivery teams, providing guidance and quality assurance.
• Product & Service Knowledge: Maintain advanced knowledge of media products (from a technical and strategic lense), services, and platforms. Lead discussions internally and externally about media offerings, ensuring proper delivery and optimizations.
• Business Development & Sales Support: Identify revenue opportunities, support pitching efforts, and assist in scoping and contracting processes with a thorough understanding of legal and commercial frameworks.
• Strategy Promotion & Leadership: Promote APAC media and business strategies within the team and across client portfolios. Support the adoption of strategic initiatives to enhance client outcomes and operational efficiency.
• Financial & Resource Management: Manage budgeting, billing, invoicing, and forecasts. Provide feedback on resource allocation, onboarding of new team members, and project profitability.
• Partnerships & Industry Insights: Engage in vendor and technology partner feedback forums, keep certifications current, and surface new business opportunities. Share industry insights and case studies to foster continuous learning.
• Team & People Development: Mentor and guide team members, participate in growth conversations, and foster a positive, collaborative team culture. Lead performance reviews and support team motivation.
• Research & Industry Knowledge: Dedicate time to ongoing research, share learnings internally and with clients, and incorporate insights into strategic planning.

Experience:

• Media Experience: 5+ years of experience in media account management, client servicing, or campaign delivery, with progressively increasing responsibility.
• Strategic Thinking: Ability to promote and implement media strategies aligned with business goals
• Client Management: Strong relationship-building skills with experience managing key accounts and engaging senior stakeholders.
• Media Expertise: Deep understanding of media products, platforms, and services, including digital, managed media, advisory solutions, and R&A offerings.
• Leadership Skills: Proven ability to collaborate as a leader within small teams or create initiatives and inspire teams.
• Project & Delivery Management: Demonstrated ability to oversee complex projects, ensure timeliness, quality, and contractual adherence.
• Educational Background: Bachelor's degree or higher in marketing, media, communications, business, or related fields.
• Analytical & Market Insight Skills: Strong research skills, industry awareness, and an ability to leverage insights for strategic advantage.
• Financial Acumen: Proficient in managing budgets, billing, invoicing, forecasts, and resource allocation.

#LI-CX1

Role Summary

The Senior Manager is a strategic and leadership-focused professional responsible for managing key client accounts, leading media delivery projects, and driving business growth within the APAC region. They serve as a primary client contact for our key accounts, overseeing the delivery of integrated services, fostering strong relationships with budget holders and internal leads, and leading internal and external teams.The role involves strategic promotion of the media business, proactive leadership, a strong understanding of media investment strategies and continuous improvement initiatives.The Senior Manager acts as a bridge between clients and internal teams, ensuring high-quality execution, financial accountability, and alignment with overall business and media strategies.

Role Responsibilities

• Client Management & Relationships: Develop and maintain strong external relationships with clients’ operational and senior stakeholders. Lead client meetings, ensuring delivery of value, capturing feedback, and identifying new business opportunities.
• Media Delivery & Oversight: Lead the planning, execution, and monitoring of media campaigns and services, ensuring alignment with client expectations and contractual SLAs. Oversee delivery teams, providing guidance and quality assurance.
• Product & Service Knowledge: Maintain advanced knowledge of media products (from a technical and strategic lense), services, and platforms. Lead discussions internally and externally about media offerings, ensuring proper delivery and optimizations.
• Business Development & Sales Support: Identify revenue opportunities, support pitching efforts, and assist in scoping and contracting processes with a thorough understanding of legal and commercial frameworks.
• Strategy Promotion & Leadership: Promote APAC media and business strategies within the team and across client portfolios. Support the adoption of strategic initiatives to enhance client outcomes and operational efficiency.
• Financial & Resource Management: Manage budgeting, billing, invoicing, and forecasts. Provide feedback on resource allocation, onboarding of new team members, and project profitability.
• Partnerships & Industry Insights: Engage in vendor and technology partner feedback forums, keep certifications current, and surface new business opportunities. Share industry insights and case studies to foster continuous learning.
• Team & People Development: Mentor and guide team members, participate in growth conversations, and foster a positive, collaborative team culture. Lead performance reviews and support team motivation.
• Research & Industry Knowledge: Dedicate time to ongoing research, share learnings internally and with clients, and incorporate insights into strategic planning.

Experience:

• Media Experience: 5+ years of experience in media account management, client servicing, or campaign delivery, with progressively increasing responsibility.
• Strategic Thinking: Ability to promote and implement media strategies aligned with business goals
• Client Management: Strong relationship-building skills with experience managing key accounts and engaging senior stakeholders.
• Media Expertise: Deep understanding of media products, platforms, and services, including digital, managed media, advisory solutions, and R&A offerings.
• Leadership Skills: Proven ability to collaborate as a leader within small teams or create initiatives and inspire teams.
• Project & Delivery Management: Demonstrated ability to oversee complex projects, ensure timeliness, quality, and contractual adherence.
• Educational Background: Bachelor's degree or higher in marketing, media, communications, business, or related fields.
• Analytical & Market Insight Skills: Strong research skills, industry awareness, and an ability to leverage insights for strategic advantage.
• Financial Acumen: Proficient in managing budgets, billing, invoicing, forecasts, and resource allocation.

#LI-CX1

Overview

As a Senior Project Manager at Monks, you will play a critical role in leading and delivering large-scale Salesforce initiatives for enterprise-level clients. This position requires a deep understanding of and experience in managing complex projects and programs and the ability to drive successful outcomes for our clients. In this dynamic and fast-paced role, you will have the opportunity to work with a diverse range of clients, industries, and Salesforce solutions.

You will be responsible for overseeing the end-to-end project lifecycle, ensuring the successful execution of complex Salesforce implementations and driving customer satisfaction. This role includes implementing robust quality assurance processes, adhering to industry best practices and leveraging your deep understanding of the Salesforce platform. Your ability to think strategically and make data-driven decisions will contribute to the success of projects and enable continuous improvement within the organization.

Collaboration is key in this role, as you will lead a cross-functional team of Salesforce consultants, business analysts and developers. With your exceptional leadership skills, you will foster a collaborative and high-performing work environment, ensuring that each team member understands their role and responsibilities in delivering successful projects.

As the Senior Project Manager for, you will have the opportunity to leverage your extensive experience in enterprise project management and deep Salesforce knowledge to drive successful implementations, deliver value for enterprise-level clients, and contribute to the growth and success of Media.Monks in the enterprise market.

Key Responsibilities

• Lead the successful delivery of complex projects and programs to ensure outcomes are achieved and solutions are delivered aligning to customer needs and to agreed expectations.
• Take full responsibility for the project documentation, schedule, budget management, resource planning, change control, organisational change management (including communication and training) and risk and issue management processes.
• Identify, assess and manage program risks and issues. Establish and maintain project registers.
• Report to the local director and/or steering committee through regular highlight reports, verbal reports and escalate risks and issues where required.
• Manage day-to-day tasking and performance of a project delivery team.
• Manage the relationship with the customer as a primary /secondary point of contact.
• Take full responsibility for the quality of work performed.
• Track progress of key project and program  contractual deliverables.
• Assist with coaching and developing junior business analyst / business analyst capability.

Professional Experience

• Demonstrated experience in successful delivery of large IT /CRM programs of work
• Demonstrates effective communication, both orally and in writing, with colleagues, team members, clients and customers at all levels, both formally and informally.
• Proven experience working in fast paced agile environments
• PRINCE2 or Scrum Master Certification is a plus.
• Ability to manage senior stakeholders and client executives.
• Demonstrated experience in managing projects including the ability to manage project scope, risks, integration, issues and financials.
• Proven success in contributing to a team-oriented environment.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Energetic and enthusiastic, with a desire to make an impact within a consulting and solutions environment.
• Excellent leadership and interpersonal skills.

#LI-CX1

We’re hipages - Australia’s #1 digital platform connecting homeowners with trusted tradies. As an ASX-listed tech company, we're on a mission to transform the trade industry and improve lives. With teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose.

We’re proud to be a certified Great Place to Work and WORK180’s #1 Employer for Women. At hipages, you’ll find real impact, career growth and a workplace where everyone belongs.

Why join our Sales team?

• 💸 $73K base salary + $42K OTE Commissions (uncapped) + Super
• 🙋 Build your sales skills, including closing and objection handling
• 🍾 Awesome benefits and perks
• 🌴 hi-Achiever Club recognises and rewards high performance with fun annual holidays
• 🎂 Birthday, anniversary and volunteer leave

About the Role:

Join our motivated new business team in a fast-paced call centre environment where our Outbound Sales Consultants focus on calls to trades people on a free trial period and convert them into a full paid membership. 

This is a high-volume phone-based role, where you will communicate the key benefits tradies will receive as a member of hipages. This role will suit someone who enjoys working in a structured role, with a strong focus on meeting daily targets. There’s also lots of opportunity to have fun, finesse your sales skills and to exceed your targets, here’s what your day-to-day looks like:

Hitting Daily Targets (Activity and Revenue):

• 📞Make at least 100 dials and 2.5 hours talk time daily through inbound and outbound calls.
• 💵Hit revenue targets by closing sales, sealing the deal and signing tradies up to our platform. 
• 🥇Achieve weekly and monthly incentives!

Building Relationships:

• Engage with tradie customers over the phone, learn about their businesses, understand their pain points, and promote the benefits of the platform.
• Manage enquiries and objections.
• Enter tradie customer details into Salesforce CRM.

Compliance and Quality Assurance:

• Follow scripts and regulations, ensuring high-quality customer interactions.

About You:

• You’re someone who thrives in a fast-paced environment and enjoys meeting challenges head-on. Whether you're handling high call volumes (80+ per day) or hitting ambitious targets, you bring resilience and determination to everything you do.
• You have a natural talent for turning challenges into opportunities—transforming a “NO” into a “YES” through your strong sales and negotiation skills.
• You excel at building relationships, both over the phone and through written communication, using your ability to listen, understand, and respond effectively to customers’ needs.
• Adaptable and tech-savvy, you’re comfortable learning new systems and processes as you go, and you’re always eager to improve and grow in your role.
• You understand the importance of teamwork, collaboration, and support. You enjoy celebrating both individual and collective wins with a team that values your contributions.
• Previous experience with Salesforce is a plus, but not a must—what’s most important is your drive to learn and succeed.
• Working Holiday Visa 417 holders with relevant experience are encouraged to apply.

Life at hipages:

We’re more than just a workplace - we’re a place where you can be yourself, do great work and grow your career. Recognised as a Great Place to Work, our inclusive, supportive culture helps people thrive.

You’ll use the best tools and tech, with real impact on our products and customers. We invest in your development and lead with coaching, not micromanagement – it’s why 85% of our team say their leader is great.

And there’s more:

• Diverse, collaborative teams that love solving problems
• Agile squads, hackathons, off-sites and roadshows
• Extra leave for birthdays, volunteering, and more
• Healthy snacks, continental breakfast and fresh fruit
• Sydney CBD office near Town Hall and Gadigal Stations
• Tailored growth support, mentoring and stretch projects
• A vibrant social scene - we work hard and have fun doing it

We prioritise Diversity:

At hipages, innovation and collaboration thrive in diverse and inclusive teams. We don’t expect you to know everything - we care more about who you are as a person, a team member, and a leader.

We’re proud to be endorsed by WORK180 for supporting women’s careers and we value diversity across culture, age, gender identity and sexual orientation.

Research shows that men often apply when they meet just 60% of the criteria, while women and minority groups wait until they tick every box. If you think you’d be a great fit - even if you don’t meet every requirement- we’d love to hear from you.

We’re also a Circle Back Initiative Employer, which means we commit to responding to every applicant.

#LI-Onsite-DS1

The Role:

We have a permanent, full-time opportunity at the Consultant or Senior Consultant level in either our Canberra or Sydney office. As a Full Stack Developer at Coras, you will own end‑to‑end delivery across our internal projects and client facing projects. You’ll work in agile sprints on internal and client facing projects, and when needed, embed with customer teams on contracts. Comfortable working independently but supported by our broader development team you will build, deploy, and maintain features using React, Python, .NET Core, SQL, and supporting technologies. You will own feature delivery across all layers and ensure technical quality and alignment with architectural standards. You will be comfortable with using AI to supercharge your capability and learn on the run where permitted by client security requirements. 

Your Responsibilities:

• Participate in agile sprints: backlog management, estimation, sprint planning, execution, and retrospectives via Azure DevOps. 
• Design, implement, and maintain front-end features in React (TypeScript/JavaScript) and develop back-end services with either Python or .NET Core. 
• Define and evolve database schemas, stored procedures, and ORM mappings in either Postgres or MS SQL Server. 
• Implement and maintain CI/CD pipelines; automate infrastructure provisioning and deployment. 
• Drive code quality through code reviews, unit and integration testing, and adherence to coding standards. 
• Collaborate with UX/Design, QA, product, and client stakeholders to translate requirements into technical solutions. 
• Use, suggest improvements for and maintain AI technology for supporting development activities. 
• Support on-site client engagements as required. 

Our Ideal Candidate:

You will have experience and understanding of the following Technical Stack:

Front-End: React, JavaScript, TypeScript, HTML5, CSS3
Back-End: .NET Core, C#, Python
Database: Postgres, MS SQL Server
Tools & Platforms: Azure DevOps (Git repos, Boards, Pipelines) or similar, Azure services (Functions, App Services and other infrastructure)
DevOps: Infrastructure as Code, build/release automation, cloud provisioning 

Desirable skills and attributes include:

• Tertiary level training or education in a technical discipline.
• 1-2 years of development experience working independently or as a team within our technical stack or a related technologies.
• Experience with relational databases: schema design, SQL queries, performance tuning.
• Familiarity with agile methodologies and Azure DevOps tooling.
• Exposure to cloud-native architectures on Azure.
• Ability to work independently and drive tasks to completion in a development setting.
• Willingness and ability to learn new technical and non-technical capabilities.
• Strong communication skills to support collaboration with remote and on-site stakeholders.
• Most importantly you must have a demonstrated passion for delivery of value, whether that be internal work or to customers. 

As a Defence consultancy, we also need you to be an Australian Citizen with the ability to obtain and maintain an AGSVA Security Clearance.

Having these other abilities would also be awesome (but not mandatory):

• Prior experience working in Government or Defence projects 
• Experience in simulation and modelling or data science 

We’re hiring an Application Support Specialist (SaaS) 

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney or Melbourne 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1,000 per year, and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Support Specialist who’s ready to bring their curious, customer-obsessed problem-solving energy to the table. Reporting to the Customer Experience Manager, you’ll support customers for our disability product by troubleshooting complex issues, guiding best-practice use of the platform, and helping them get the most value from our SaaS solutions across the region. 

Your days will involve: 

• Managing a queue of customer requests for our disability care software product in Zendesk: investigating, troubleshooting & resolving complex issues, sharing clear action plans & recommendations 

• Connecting with customers via phone and Zoom to unpack their questions, demo solutions and build their confidence using the platform 

• Guiding customers on configuration and process questions that align with best practices and current industry/legislative changes 

• Collaborating with Customer Success, Product, QA and Engineering to manage escalations, monitor customer health and resolve ongoing issues 

• Contributing to continuous improvement - from writing Zendesk guides and tips, to recommending training and product enhancements 

• Being part of the support rotation for Triage, Release Jockey & Incident Manager 

• Leaning into AI-powered tools to speed up troubleshooting, spot patterns in issues and deliver an even better, more proactive support experience. 

You’ll thrive in this role if you: 

• Bring 2+ years’ experience in software support, ideally in SaaS 

• Are known for your advanced customer focus - you build strong relationships, listen deeply & go above and beyond to create positive experiences for clients 

• Are comfortable working with tools like Zendesk, JIRA, Slack, Zoom 

• Have strong analytical and problem-solving skills - you ask the right questions, get to the root cause quickly and enjoy thinking outside the box 

• Communicate clearly and confidently in plain English, both in writing and verbally, including in challenging conversations 

• Are a proactive self-starter who can prioritise competing requests under pressure, take ownership of your work and flag risks early 

• Actively invest in your own development, keeping up to date with product changes and industry trends. 

Bonus points if you: 

• Have previous experience with AlayaCare/Nightingale products 

• Have knowledge of the aged or disability care sector 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

We’re hiring an Application Support Specialist (SaaS) 

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney or Melbourne 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1,000 per year, and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Support Specialist who’s ready to bring their curious, customer-obsessed problem-solving energy to the table. Reporting to the Customer Experience Manager, you’ll support customers for our disability product by troubleshooting complex issues, guiding best-practice use of the platform, and helping them get the most value from our SaaS solutions across the region. 

Your days will involve: 

• Managing a queue of customer requests for our disability care software product in Zendesk: investigating, troubleshooting & resolving complex issues, sharing clear action plans & recommendations 

• Connecting with customers via phone and Zoom to unpack their questions, demo solutions and build their confidence using the platform 

• Guiding customers on configuration and process questions that align with best practices and current industry/legislative changes 

• Collaborating with Customer Success, Product, QA and Engineering to manage escalations, monitor customer health and resolve ongoing issues 

• Contributing to continuous improvement - from writing Zendesk guides and tips, to recommending training and product enhancements 

• Being part of the support rotation for Triage, Release Jockey & Incident Manager 

• Leaning into AI-powered tools to speed up troubleshooting, spot patterns in issues and deliver an even better, more proactive support experience. 

You’ll thrive in this role if you: 

• Bring 2+ years’ experience in software support, ideally in SaaS 

• Are known for your advanced customer focus - you build strong relationships, listen deeply & go above and beyond to create positive experiences for clients 

• Are comfortable working with tools like Zendesk, JIRA, Slack, Zoom 

• Have strong analytical and problem-solving skills - you ask the right questions, get to the root cause quickly and enjoy thinking outside the box 

• Communicate clearly and confidently in plain English, both in writing and verbally, including in challenging conversations 

• Are a proactive self-starter who can prioritise competing requests under pressure, take ownership of your work and flag risks early 

• Actively invest in your own development, keeping up to date with product changes and industry trends. 

Bonus points if you: 

• Have previous experience with AlayaCare/Nightingale products 

• Have knowledge of the aged or disability care sector 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

ALO is bringing our elevated retail experience to Sydney CBD, and we are seeking three Assistant Store Managers to join our founding leadership team. 

We are hiring: 

• Assistant Store Manager – Sales & Service
• Assistant Store Manager – Operations
• Assistant Store Manager – Visual 

All Assistant Store Manager roles are critical members of the store leadership team, partnering closely with the Store Manager to bring ALO’s business strategy, premium guest experience, operational and visual excellence to life. 

This is an opportunity to shape culture, build a high-performing team and launch a flagship presence into the Australian market. 

The Opportunity 

As an Assistant Store Manager at ALO, you will be accountable for driving performance, elevating talent and ensuring our store operates at the highest standard. While each role has a distinct focus, both leaders are united by one north star, delivering an exceptional guest experience in a premium, high-energy environment. 

Assistant Store Manager – Sales & Service 

This leader owns the guest experience and commercial performance of the store. Your focus is guest connection, sales growth, talent elevation and commercial results. 

You will: 

• Drive sales performance and identify opportunities through data and floor observation 
• Lead, coach and develop a high-performing Sales & Service team 
• Elevate client relationships and community connection 
• Ensure optimal sales floor coverage and workforce planning 
• Partner with the Store Manager on business strategy and execution 

Assistant Store Manager – Visual 

Experience Required (both positions):  

• 3–5 years of retail leadership experience (flagship or high-volume preferred) 
• Experience within a luxury or premium retail environment is preferred 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written 
• Strong commercial acumen and comfort working with business metrics 
• Proven ability to lead through accountability and continuous coaching 
• Agile with the ability to handle multiple tasks in a changing environment 
• Entrepreneurial mindset with high personal accountability 
• Aligns with and embodies ALO’s Guiding Principles 

This is not just a store opening; it is the foundation of ALO’s continued growth in Australia. You will be part of one of the first Australian leadership teams, shaping culture, building community and setting the standard for future expansion. 

#LI-JJ1

#LI-4

#li-onsite

Objective

The Operations Manager is a member of the store leadership team who deals with ALO’s operational strategy in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

Operations Leader 

• Oversee and support execution of key operational processes 
• Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps
• Champion strong Operational standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Flow Experience Leader 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations Manager Qualifications 

• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 10-15KG
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

#LI-JA2

#LI-2

#LI-Onsite

OVERVIEW

The Payroll Specialist, Australia is responsible for leading payroll operations across Australia and New Zealand within a global aggregate payroll model. This role will ensure accurate and compliant payroll processing, and partner closely with global payroll leadership, HR, Finance, and third-party providers. The Payroll Specialist will serve as the local point of accountability, balancing compliance with local statutory requirements and the consistency of global payroll governance.

RESPONSIBILITIES  

• Own end-to-end payroll delivery for all Australia and New Zealand locations, ensuring timeliness, accuracy, and compliance with local labor and tax laws.
• Manage payroll through the local payroll service providers as well as global aggregator (e.g., ADP Celergo/Strada/other providers), escalating and resolving payroll issues quickly.
• Oversee payroll funding requests, GL reconciliations, and statutory payments across the region.
• Implement strong pre- and post-payroll controls in alignment with global standards.
• Coordinate with HR and Finance for data validation, accruals, and reporting requirements.
• Establish SLAs and KPIs for Australia and New Zealand payroll performance, driving accountability and service excellence.
• Act as escalation point for payroll queries in the region, supporting employees and managers with professionalism.
• Ensure payroll compliance with all Australia and New Zealand location-specific labor regulations, tax rules, and data privacy requirements (e.g., GDPR, etc.).
• Monitor legislative changes in the region and implement necessary payroll updates.
• Serve as the regional payroll responsible person within the global payroll operating model, reporting directly to the Director, International.
• Collaborate with global payroll leadership to drive process harmonization, automation, and continuous improvement initiatives.
• Provide subject matter expertise to support new country launches, acquisitions, or payroll transitions in Australia and New Zealand.
• Represent Australia and New Zealand payroll in global governance forums, projects, and system enhancements.

QUALIFICATIONS

• Bachelor’s degree in Accounting, Finance, HR, or related field (preferred).
• 5+ years of payroll experience, with experience in retail or luxury industry as a plus
• Experience managing both Australia and New Zealand payroll in a global aggregate model (e.g., ADP, Celergo, Safeguard, Cloudpay, UKG, etc.).
• Strong understanding of statutory payroll and tax requirements across Australia and New Zealand.
• Proven experience working with global stakeholders across HR, Finance, and IT.
• Ability to thrive in a fast-paced global retail environment.
• Advanced excel skills.

OVERVIEW

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an Alo ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies Alo’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

As an Equal Opportunity Employer, Alo does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW 

The Visual Manager is a member of the store leadership team who deals with ALO’s visual and product strategy in the store. This individual is passionate about planning, product knowledge, analyzing reporting and visual execution – all with a lens on driving efficient and effective visual merchandising. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Lead strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and partnership of General/Store Manager  
• Effectively plans Visual floor changes through payroll management and adapting visual support to the needs of the business.
• Own visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General/Store Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy 

Flow Experience Leader 

• Oversees the execution of deliverables on sales floor, achieving KPI’s, while protecting operational efficiency and visual sets
• Collaborates and implements General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve visual and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Visual Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 10-15kg safely
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

Anduril’s Quality organization is seeking a Quality Inspector to join our team in Sydney, Australia. The Quality team works with our internal teams, customers and suppliers to ensure the deployment of reliable products that meet all mission requirements. The Quality Inspector will support the Manufacturing/Production teams, and be responsible for learning and executing detailed inspection processes necessary to ensure a quality product in a timely manner. Some of the daily duties will include inspecting incoming materials, equipment, and products to ensure quality specifications are met. Additionally, you'll investigate/ troubleshoot product and production issues, raise non-conformance tickets for triage, support product traceability, take corrective action as well as implement standards/ specifications/ processes cross-functionally with Quality Teams.


WHAT YOU'LL DO

• Work in a modern manufacturing environment on incoming inspection, in-process inspection and end of line inspection.
• Support Material review board processes.
• Propose, develop and implement quality assurance policies and procedures and review with the product quality and manufacturing engineers
• Review and propose continuous improvement projects for productivity gains, quality improvements, and benefits to Anduril's quality policy.
• Support the calibration process of test equipment, jigs and fixtures. Coordinate calibration
• Support internal and external audits on processes and procedures.

REQUIRED QUALIFICATIONS:

• Experience with Calibrated equipment (calipers, micrometers, CMM, Scanning, torque, multimeters etc.)
• Experience reading and interpreting engineering drawings (wire diagrams, work instructions, MBD drawings)
• Geometric Dimensioning and Tolerancing (GD&T) knowledge, understanding dimension and tolerancing
• Experience with inspection of CNC machined parts, fabricated weldments and mechanical assemblies
• Experience with inspection of Electrical and Electronic Components (PCBs, wire-harnesses)
• Experience in a facility with AS9100, ISO9001 or similar QMS standard
• Experience with communicating in cross functional teams and with suppliers as needed
• Ability to obtain and maintain an Australian Government Security Clearance

PREFERRED QUALIFICATIONS:

• Technical or Associates degree in related quality/ mechanical/ aerospace engineering field
• IPC-A-610 or IPC-A-620 Certification
• Experience with Manufacturing processes and their related systems (Jira, MES, ERP, Teamcenter, CAD)
• Experience with auditing processes and procedures in a manufacturing environment
• Detail oriented self starter with minimal oversight - strong ability to communicate with different cross functional teams.
• Knowledge of First Article Inspection requirements and processes
• Knowledge of with Maritime vessel requirements
• Experience with validation and testing assemblies and their components

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Harbor is seeking a Technical Consultant to join our Australian team within our Enterprise Solutions practice group. The Technical Consultant ensures successful client engagements and consistent client satisfaction in both production issue resolution and continual improvement tasks.  The Technical Consultant will work closely with a team of skilled individuals from a variety of technical and professional backgrounds across multiple time zones.  Providing an excellent customer experience is an integral part of this role.   This is a remote based position with the potential to be hybrid in Australia. 

Job Duties and Responsibilities: 

• Perform updates for the Elite 3E platform  
• Provide technical consulting around various platforms 
• Assist with support across various platforms 
• Provide application guidance to clients and collaborate with users to achieve their business needs. 
• Analyse and resolve complex application and data integrity issues. 
• Document processes and procedures as required by clients. 
• Prepare test cases and perform QA testing on application enhancements. 
• Stay current with application releases. 
• Requirement for on-site visits should the need arise. 
• Provide mentorship and guidance to more junior team members. 
• Contribute to the work of the wider team, including: 
• Serve as a point of contact for clients, addressing concerns, and resolving issues. 
• Build trusted relationships with clients to effectively support long term service and growth. 
• Ensure that services are delivered and client cases are updated in according to service level agreements (SLAs).  
• Contribute to team Knowledge Base. 
• Provide best practices guidance and solutions based on business needs. 
• Work with cross-functional teams to delegate work as needed. 

Experience, Education and Qualifications: 

• Bachelor's degree in computer science, business administration, information systems or equivalent combination of experience and education. 
• 3+ years of related experience with responsibilities related to Legal Technology or Professional Services products and services. 
• 3+ years of experience in a customer-facing role. 
• Preferred experience in Elite 3E, Intapp, iManage, Aderant and NetDocuments and/or experience in a law firm or legal services environment. 
• Preferred knowledge of SQL and Windows Operating System. 
• Intermediate level of experience dealing with collaboration and project tracking tools e.g. Jira and Confluence. 
• Strong analytical and problem-solving skills. 
• Ability to communicate effectively, verbally and in writing, with technical, business and management staff. 
• Ability to manage multiple deliverables in a fast-paced environment within a framework of constantly shifting priorities. 
• Excellent interpersonal skills with the ability to develop solid working relationships with colleagues and clients. 
• Flexibility to adapt to change and to learn and develop new skillsets as required. 

Account Executive — Customer Growth (ANZ)

Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo's customers, on Klaviyo's trajectory, and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on expanding the right customers in the right way — driving genuine platform adoption and long-term value.

CG AEs own the full expansion sales cycle with existing Klaviyo customers — from identifying whitespace to running discovery, demo, and driving the buying process to close — across Klaviyo's growing product suite including Marketing, K:Service (Customer Hub, Customer Agent, Helpdesk), SMS, and Analytics.

The best CG AEs are trusted advisors to their customers, able to close a high percentage of their opportunities, forecast with accuracy, and proactively manage and grow their book of business over time.

How You'll Make a Difference

• Grow Klaviyo's revenue within our existing ANZ customer base by introducing and closing new products across Marketing, K:Service, SMS, and Analytics
• Actively manage your pipeline and develop a strategy for long-term sustained territory growth
• Support the success of your peers
• Exhibit Klaviyo's values of accountability and effort
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up

Who You Are

• 2+ years carrying revenue quota with consistent overachievement, ideally selling MarTech or SaaS solutions into an existing customer base — or a Customer Success background with a strong commercial track record and a genuine appetite to move into a closing role
• Experience selling platform or multi-product solutions — you understand how to map customer needs to a broader product suite, not just close a single SKU
• Familiarity with Customer Support SaaS platforms (e.g. Gorgias, Zendesk, Freshdesk) and/or SMS marketing is a bonus — but not a requirement
• Experience selling to Marketing, CX, or Operations personas and solid knowledge of the Ecommerce / Retail / Brands domain
• A strategic seller — able to map customer goals to multi-product solutions, build consensus across stakeholders, and manage longer, more complex buying cycles
• Proven ability to work cross-functionally with CSMs, Partners, and internal stakeholders to drive deals and deliver customer outcomes
• Excited, motivated, and inspired by exceeding goals
• Embrace failure as feedback — not afraid to hear no, and rigorous in your pursuit of improvement
• Strong growth mindset with a bias toward action
• Adept at influencing and relationship building; encouraging, engaging, and energetic with your team
• You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast — finding ways to make your work smarter and more efficient
• Full authorisation to work in Australia without any restrictions
• Based in Sydney and able to work from our Sydney office a minimum of 3 days per week

Klaviyo in APAC:

We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an very early stage and help to shape our future Klaviyo in APAC.

One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo generally managers are often promoted up into their roles and people are regularly being promoted or moving into new functional areas - it really is an education through experience here. 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

At Riot, we put players first. Our Sydney-based team is partnering globally to build next-generation game features and technology on an exciting Unpublished R&D Title. Whether it's social systems, personalization, store integrations, or core engine features, our teams are focused on delivering seamless, performant, and player-delighting experiences.

At Riot, we believe “Quality” is more than the defect discovery process. For us, it’s a set of values, practices, and behaviors that inform every part of the development process. By honing our quality craft and developing strong cross-discipline partnerships we are improving our capacity to rapidly bring outstanding experiences to our players while reaching ever higher degrees of product integrity.

As a Senior QA Engineer, you’ll help shape the quality strategy and execution for a feature team on a new and Unpublished R&D title. You will embed with developers, designers, and producers to champion quality throughout the development lifecycle—from early planning to hands-on testing to metrics-driven validation. Your work will ensure our tools, systems, and player experiences are both reliable and delightful.

This role is based in Sydney, Australia. You’ll report to an Manager, Software Engineering supporting the R&D Game Team. Internal Job Title: QA Engineer II. 

Responsibilities:

• Contribute to a quality-first mindset across the development team, advocating for scalable testing and clear quality goals.
• Design, implement, and execute test plans, charters, and test cases across game features, tools, and backend systems.
• Help define quality metrics and use data to inform risk management, release readiness, and product confidence.
• Identify opportunities to improve pipelines, workflows, and test coverage.
• Partner with engineers to investigate issues and triage defects.
• Coordinate testing with offsite or vendor QA teams and provide structured feedback.
• Serve as the voice of the player by representing end-user expectations and ensuring experiential integrity.

Required Qualifications: 

• 3+ years of experience in software or game QA roles.
• Demonstrated experience in test planning, execution, and reporting.
• Strong collaboration skills across engineering, design, and production functions.
• Ability to discuss and review technical implementation details with engineers.
• Experience coordinating with distributed testing resources and evaluating test effectiveness.

Desired Qualifications:

• Familiarity with QA tooling such as Jira, TestRail, or custom reporting dashboards.
• Experience testing complex services or engine systems, ideally in games or interactive applications.
• Understanding of version control workflows (e.g., Git, Perforce).
• Certifications in software testing (e.g., ISTQB Foundation, BBST, Agile Testing).
• Prior experience working in Unreal Engine or with telemetry/performance test tools.
• Bachelor of Computer Science or equivalent

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Working closely with Riot teams globally, Riot Sydney is a powerhouse of talent, and experts in global development. Our team works on VALORANT, League of Legends and Teamfight Tactics, alongside exciting R&D and Tech projects.

If you believe that the Player Experience comes first, we want to hear from you. Our players are a diverse group from different backgrounds, and we want to see that reflected in the people who make our games, all qualified applicants will be considered for employment

Our Perks:

At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:

• Medical Insurance that covers you and your dependents
• Employee Assistance Program
• Wellness fund
• Donation matching of time and money to registered charities
• Learning and Development opportunities

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

At Riot, we believe in putting players first. Our Sydney-based team works closely with teams across the globe to build next-generation features and technology for an exciting Unpublished R&D Title. Whether contributing to backend architecture, developer-facing tools, or player-focused features, we craft the systems that drive performance, scalability, and engagement.

As a Staff Software Engineer (Internal Job Title: Software Engineer III), you’ll take technical ownership of key areas within our workstreams. You’ll contribute across the development lifecycle — designing scalable solutions, mentoring teammates, and collaborating cross-functionally to ensure that player and developer experiences meet a high quality bar. 

As Software Engineers at Riot, we bring deep knowledge of specific technical areas and also value the opportunity to work in a variety of broader domains. We work with both new and current technology, creating innovative solutions to overcome high-volume obstacles and to deliver player value. You will report to an Engineering Manager supporting the R&D Game Team.

Responsibilities:

• Lead the design and development of scalable, performant systems.
• Drive technical discussions and decision-making across gameplay, engine, or tooling components.
• Collaborate with producers, designers, QA, and fellow engineers to scope, implement, and test game features.
• Champion engineering best practices, including code quality, automated testing, and maintainable architecture.
• Debug complex issues in development and live environments, with a player-first mindset.
• Contribute to team health through mentorship, documentation, and cross-disciplinary collaboration.
• Proactively identify technical risks and bottlenecks, proposing pragmatic and innovative solutions.
• Give feedback to product leaders about product direction and player affinity.
• Troubleshoot live service issues as part of an on-call rotation.

Required Qualifications: 

• 6+ years of professional experience in software engineering, including experience delivering live or shipped products.
• Expert proficiency with C++ and deep knowledge of software engineering fundamentals (data structures, algorithms, concurrency).
• Experience building systems in a cross-functional team and contributing to cross-team architecture discussions.
• Strong debugging and problem-solving skills in both development and live environments.
• Ability to write clear, maintainable code and communicate technical concepts effectively across disciplines.
• Experience building games.

Desired Qualifications:

• Bachelor’s degree in Computer Science or equivalent experience.
• Experience working with Unreal Engine.
• Familiarity with systems such as multiplayer frameworks, performance tooling, build pipelines, or telemetry.
• Experience with version control systems like Perforce or Git.
• Prior experience working on global-scale game development or online services.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:

• Medical Insurance that covers you and your dependents
• Employee Assistance Program
• Wellness fund
• Donation matching of time and money to registered charities
• Learning and Development opportunities

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

At Optiver we are hiring the Head of Infrastructure (APAC) — a senior engineering leader and the primary regional partner to the APAC CTO and Global Head of Infrastructure. You will lead APAC infrastructure engineering capability: setting regional priorities, validating regional architectures, and ensuring the region delivers resilient, reliable, low-latency infrastructure.

This role requires both engineering pedigree and strong operational judgement. You will set regional priorities and outcomes, and you will guide, shape and assure delivery from globally managed and local teams so those outcomes are met. You will influence and validate technical designs to ensure they are fit for APAC constraints, hold teams and partners accountable for execution, and orchestrate escalations where needed. Above all, you will translate firm and APAC priorities into delivered outcomes while maintaining stakeholder confidence — making pragmatic trade-offs between latency, resilience, risk, cost and time-to-market.

WHY THIS ROLE MATTERS

In HFT, infrastructure is a competitive edge — small gains in latency, reliability or time to market directly affect success. Done well, the Head of Infrastructure (APAC) ensures regional engineering delivers the resilient platforms that improve execution, reduce risk and enable rapid delivery: you’ll set regional priorities, convene and hold teams and suppliers to account, and assure technical delivery (architectures, handoffs, major projects).

KEY RESPONSIBILITIES

• Act as the APAC Infrastructure leader: own APAC outcomes, escalations, decisions and cross-team delivery while partnering with the APAC CTO and Global Head of Infrastructure.

• Ensure coherent regional delivery from globally managed teams: define and run the operating cadence, set and enforce SLAs/OKRs, remove cross-team blockers, and coordinate delivery across time zones and geographies.

• Translate strategy into delivery: convert firm and APAC business priorities into clear infrastructure outcomes, term plans and measurable delivery commitments.

• Be the escalation owner: own APAC-level incident and change escalation, shape postmortems and remediation, and ensure robust assurance over change & configuration controls and site resilience.

• Manage the APAC operating rhythm & org leadership: set cadence, delegate effectively, hold leaders accountable, and continuously improve the region’s practices so work becomes repeatable and handover to BAU is clear.

• Partner with other regional leads: work with EU, US and other regional leads to converge regional processes into global ones, share best practices, highlight regional constraints, and ensure global standards and tooling are fit-for-purpose in APAC.

• Mentor and develop senior technical talent: coach senior engineers and engineering managers on leadership, operations and communication; promote psychological safety and an engineering culture of ownership and long-term thinking.

• Build and maintain durable stakeholder relationships: engage business, engineering and global counterparts; provide executive-ready communication of status, risk, decisions and asks.

• Take responsibility for regional talent strategy: identify leadership and performance gaps and define regional headcount and senior-hire priorities in partnership with global leads and the HRBP. Global teams will continue to own their pipelines and bench development; you will provide regional assurance, influence hiring prioritisation, and step in to recruit or accelerate capability where regional delivery requires it.

ABOUT THE TEAM

The APAC Infrastructure function operates across Sydney, Shanghai, Mumbai, Hong Kong, Japan, and is responsible for the infrastructure foundations we build and deploy our trading and non-trading environments on. You will work with globally managed engineering teams, APAC infrastructure leaders, and partner extensively with global infrastructure teams.

WHAT WE'RE LOOKING FOR

• Strong engineering pedigree: hands-on technical experience and proven architecture/engineering leadership - preferably in infrastructure engineering and/or latency-sensitive systems.

• Experience leading engineering functions at Head/Director level, defining technical roadmaps, establishing standards and growing engineering teams.

• Operational judgement: able to balance engineering quality with operational reliability and business timelines.

• Executive-level stakeholder skills and the ability to represent the region in global technical discussions.

• Experience operating in a matrix organisation and coordinating delivery from globally managed and highly distributed teams across multiple countries and timezones.

• A builder mindset: a record of driving standardisation, automation and turning bespoke solutions into durable engineering practices.

• Willingness to travel: this role requires approximately 4 weeks of travel per year across the US, Europe, and APAC.

WHAT YOU'LL GET

• A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool, fostering a truly collaborative environment.

• The chance to work alongside diverse and intelligent peers in a rewarding environment.

• Training, mentorship and personal development opportunities.

• Daily breakfast, lunch and an in-house barista.

• Gym membership plus weekly in-house chair massages.

• Regular social events, including a company trip every two years.

• Guided relocation, a competitive relocation package and visa sponsorship where necessary.

DIVERSITY STATEMENT

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

Questions? Get in touch with the recruitment team at careers@optiver.com.au.

Team Description
Join our global Level 3 Support Team, responsible for resolving the most complex technical issues experienced by Anaplan customers. This team operates at the intersection of technical excellence, product expertise, and customer support, working closely with Engineering, Product, Operations, and Customer Success teams to troubleshoot, investigate, and resolve system-level challenges. This role reports into the Level 3 Support Team Manager.

Your Impact

• Investigate and diagnose complex technical issues raised via support tickets
• Gain deep product knowledge across Anaplan’s platform and tools (e.g., Grafana)
• Collaborate with Support Agents to guide customers through sophisticated technical solutions
• Raise and track product bugs where appropriate
• Communicate investigation progress and outcomes clearly to internal teams
• Lead release reviews and onboard new product features to global Support Teams
• Document detailed investigations and share technical knowledge within the team
• Participate in an on-call support rota providing 24/7 emergency support for critical customer issues (approx. 1 weekend in 15)

Your Qualifications

• Early-career professional with at least 2-3 years’ experience in data analysis (Excel or similar tools), software development/quality assurance or Level 2/Level 3 technical support
• Experience of leading smaller team projects and/or mentoring colleagues
• Professional proficiency in English is essential, and fluency in Japanese is highly desirable.
• Experience of creating technical documentation and/or training
• Degree in Mathematics, Physics, Electronic Engineering, Computer Science, or other technical disciplines involving large datasets
• Quick learner with a curiosity for understanding complex systems and software behaviour
• Demonstrated passion for problem-solving and resilience in resolving challenging technical issues
• Analytical mindset with a methodical and detail-oriented approach
• Ability to thrive under time constraints in a fast-paced, dynamic environment
• Excellent communication skills with the ability to convey technical information clearly

Preferred Skills

• Familiarity with technical support environments, SaaS platforms, or complex data systems
• Experience working with monitoring tools such as Grafana (or willingness to learn)
• Adaptability to shifting priorities and managing multiple concurrent issues
• Team player comfortable working cross-functionally across global teams
• Enthusiasm for customer success and delivering high-quality solutions

The Account Manager is a critical role within the Customer Success department that partners directly with Sales to service our advertising agency partners and execute high-performing advertising campaigns. The Account Manager is responsible for ensuring campaigns exceed expectations - driving renewals and strengthening relationships with clients across both direct and programmatic environments.

The role involves coordinating internal teams, reviewing and interpreting performance data, and proactively identifying opportunities for growth. Account Managers will support the execution of direct and programmatic campaigns by managing day-to-day setup, activation, monitoring, and reporting needs, ensuring the delivery of a seamless client experience and campaign success.

Note: GumGum fosters a flexible work environment, offering GumGummers the ability to work either in-office or remotely/from home. For this position, in-person/office collaboration is required 2 days per week (Tuesday and Thursdays), supporting a balanced approach to flexibility and team engagement.

What You'll Achieve

• Own the end-to-end campaign lifecycle (kickoff through wrap), including trafficking, QA, optimization, and reporting across direct and programmatic campaigns
• Execute and optimize campaigns daily by monitoring pacing, delivery, and KPI performance
• Partner cross-functionally with AdOps, Design, Engineering, and Sales to ensure seamless campaign execution
• Lead internal coordination (pod meetings, documentation, timelines) to keep campaigns on track
• Serve as the primary point of contact for clients, agencies, and trading desks
• Present campaign performance, insights, and strategic recommendations to clients and internal stakeholders
• Identify upsell, cross-channel, and renewal opportunities within existing accounts
• Support Sales by leveraging campaign success and client insights to drive future revenue

Skills You'll Bring

• 1–2+ years of experience in digital media (Account Management, Media Planning, or similar)
• Working knowledge of programmatic advertising (e.g., RTB, Deal IDs, campaign activation)
• Strong analytical skills with the ability to interpret performance data and translate insights into action
• Excellent written and verbal communication skills, with client-facing experience
• High attention to detail and ability to manage multiple campaigns in a fast-paced environment
• Proficiency in PowerPoint, Excel, and Word
• Familiarity with ad tech platforms and tools (e.g., DoubleClick, IAS, DoubleVerify, Salesforce, JIRA)
• Understanding of digital advertising fundamentals, agency structures, and client service best practices

Note: we are unable to support visa sponsorships at this time.

Learn about our benefits & perks package at gumgum.com/benefits. If you'd like additional information, your recruiter can share more specifics during the hiring process!

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Support Team Leader who will be responsible for cultivating and mentoring a high-performing team of Technical Specialists, ensuring world-class support across the Geotab ecosystem while driving operational excellence and continuous improvement. If you love coaching teams, solving complex technical challenges, and leading through change — we would love to hear from you!

What you'll do:

As a Customer Support Team Leader your key area of responsibility will be people development, technical subject matter expertise, and operational strategy. You will be responsible for leading structured one-on-one coaching sessions, monitoring team performance against SLAs through data-driven reporting, and serving as the senior point of contact for complex technical escalations. You will also need to champion global alignment across regions, spearhead the adoption of AI-augmented support tools, and translate raw performance data into clear, actionable insights for leadership. You will need to work closely with Customer Success, Field Services, Solutions Engineering, the Global Support Team, and Sales to deliver a seamless customer experience.

To be successful in this role you will be an accountability-driven coach who balances empathy with a firm commitment to excellence, leveraging frameworks such as the GROW model to align individual growth with departmental goals. In addition, the successful candidate will have strong operational data literacy, demonstrated change management experience, and the technical depth to act as a strategic bridge between support teams and product engineering.

How you'll make an impact:

• High-Impact Performance Coaching: Lead the end-to-end performance cycle by conducting regular, structured one-on-one sessions. Provide consistent, constructive feedback to align individual outputs with departmental goals, fostering a culture of transparency and continuous improvement.
• Capability & Knowledge Assurance: Accountable for the team's mastery of the Geotab ecosystem (MyGeotab, GO devices, and OEM integrations). Identify knowledge gaps through quality audits and performance data, implementing targeted strategies — such as technical workshops or peer-mentoring — to ensure the team can navigate evolving technical challenges.
• Accountability & Culture: Monitor individual performance metrics and behaviours. Proactively address underperformance through formal and informal coaching frameworks, ensuring every team member understands their direct impact on the broader customer experience and operational SLAs.
• Global Standardisation: Collaborate with international counterparts to ensure global operational delivery excellence. Share best practices and maintain alignment on support standards to provide a seamless customer experience across all geographic regions.
• AI-Augmented Workflows: Spearhead the integration and adoption of emerging AI tools within the support workflow. Focus on leveraging technology to improve response accuracy, speed, and internal efficiency, keeping Geotab at the forefront of technical support trends.
• Continuous Improvement: Proactively identify and implement new ways of working to streamline workflows and reduce friction. Act as a change agent, leading the team through the adoption of new processes and technologies with minimal disruption.
• Data-Driven Oversight: Monitor and analyse team performance against Service Level Agreements (SLAs). Build and maintain detailed reports and dashboards to track key metrics, ensuring the team remains on target.
• Strategic Representation: Act as the primary representative for the team, distilling complex operational data and technical insights into clear, actionable reports for leadership and broader business divisions.
• Security & Compliance Governance: Ensure the team strictly adheres to data protection protocols, user authentication standards, and security clearance requirements to maintain the integrity of the Geotab platform.
• Escalation Management: Serve as the senior point of contact for complex technical or customer service escalations, ensuring professional, timely, and definitive resolutions for high-priority issues.
• Installer Stakeholder Management: Manage relationships with installer stakeholders as key customers. Ensure they receive the high-level technical support and documentation required for successful hardware and software deployments.
• Product Advocacy: Provide expert-level guidance on the Geotab product suite, acting as a bridge between the support team and product engineering to advocate for product improvements based on customer feedback trends.

What you'll bring to this role:

• An equivalent combination of education (e.g., Computer Science, IT, or Business Management) and/or significant work experience in a related field is required.
• Minimum of 3–5 years in a technical support or engineering-led environment, ideally within the telematics or SaaS industry, with at least 2–3 years of experience in a formal team leader/supervisory role, with a proven track record of managing direct reports and hitting operational targets.
• Expert knowledge of performance management frameworks and coaching methodologies (such as the GROW model); ability to lead technical teams, manage performance, and drive engagement in a fast-paced environment.
• Highly proficient in operational analysis, with the ability to build and interpret reports using tools such as Salesforce, Google BigQuery, or similar BI platforms to drive decision-making.
• Demonstrated experience in leading teams through process changes and the adoption of new technologies, including AI-driven solutions and automated workflows.
• Exceptional presentation and interpersonal skills, with the ability to build bridges across different time zones and communicate complex technical data to non-technical stakeholders.
• A focus on building cross-functional relationships and maintaining global alignment to achieve unified business goals.
• Proficiency in Google Workspace; Salesforce and Jira are an advantage.

ABOUT US

Localcoin, founded in 2017 with headquarters in Toronto, is on a mission to simplify the process and experience of buying or selling digital currencies globally. We envision bringing digital currency to the mainstream financial market through partnerships with leading corporate and franchised retail spaces. With terminals across Canada, Poland and the APAC region, including Australia, Hong Kong, and New Zealand, Localcoin is now the fastest growing Bitcoin ATM operator in the world.

At its core, Localcoin believes that everyone should be able to own cryptocurrency and have a deep understanding of blockchain technology. As a member of our rapidly growing team, you'll join a talented, dynamic group of team members who will encourage you to learn, grow, and thrive in your career every step of the way.

If you're a self-starter looking to hone your skills in a startup environment that fosters innovation, transparency, and team connectivity, we look forward to hearing from you!

THE ROLE

Localcoin is building the future of digital currency, operating the largest cryptocurrency kiosk network in Australia. We take pride in delivering high-quality support to our customers and are committed to building a truly customer-focused organization. To support this mission, we’re looking for an entrepreneurial, self-starting marketer who’s passionate about bringing our vision to life.

We’re hiring someone on the ground in Australia to own and execute local marketing initiatives. This is a hybrid role, with 2 days per week based at our Kingsgrove office. It’s a hands-on, execution-driven position with a focus on:

• Customer acquisition (50%)
• Retailer expansion (13%)
• Brand trust — including scam awareness and PR (25%)
• Quality assurance — including marketing audits and systems (12%)

You’ll serve as the bridge between global strategy and local execution, adapting and implementing initiatives for the Australian market. Experience in in-store marketing is a strong asset, and the role reports directly to the Director of Marketing.

Customer Acquisition & Local Growth

• Execute localized initiatives to improve transaction volume.
• Improve rankings for high-intent searches (e.g., “Bitcoin ATM”).
• Identify and fix gaps across directories, maps, and third-party platforms.
• Launch hyper-local campaigns to drive foot traffic.

Retailer Acquisition & Retention Marketing

• Execute outbound and inbound initiatives targeting retail partners (convenience stores, gas stations, etc.)
• Collaborate with the global team on projects such as new store launches, product launches in-store promotions, and key initiatives.
• Improve visibility and credibility of Localcoin as a retail partner.
• Work closely with BD/sales to improve conversion of leads to signed locations.

 PR & Scam Awareness

• Execute local campaigns focused on scam prevention and education.
• Build relationships with community groups, forums, and local organizations.
• Support PR efforts to position Localcoin as a trusted and responsible operator.

Campaign Execution

• Execute organic campaigns localized for Australia.
• Adapt global campaigns to fit local market realities.
• Assist in managing customer retention programs across Australia.
• Ensure consistency across all location-level marketing touchpoints.
• Track performance and continuously improve results.

WHAT WE’RE LOOKING FOR 

• 3+ years of experience in SEO, local marketing, or growth-focused roles.
• Strong project management skills with proven end-to-end ownership—from execution to reporting and clear, actionable insights.
• Excellent written and verbal communication skills; bilingualism is an asset.
• A collaborative team player who can work cross-functionally and keep stakeholders aligned.
• Solid understanding of local SEO strategies and best practices to drive visibility and traffic.
• A creative thinker who brings new ideas and looks for ways to improve processes.

NICE TO HAVES

• Experience in community engagement or public relations.
• Background in regulated industries (e.g., fintech, crypto, healthcare, real estate).

WHAT YOU’LL LOVE ABOUT US

• Competitive Salary – We offer market-aligned compensation based on experience and performance.
• Hybrid Work Environment – Enjoy flexibility while staying connected with a collaborative team.
• Professional Development – Opportunities to learn and grow within a fast-moving company.
• Team Culture & Events – Regular team catch-ups, socials, and a supportive work environment.
• Impactful Work – Play a key role in a growing fintech company and make a real impact.

JOIN OUR INCLUSIVE TEAM

Localcoin is committed to building an inclusive, accessible, and equitable workplace. We welcome applicants from all backgrounds and do not discriminate based on race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, or disability.

If you require accommodation at any stage of the recruitment process, please notify the Talent team or email careers@localcoinatm.com.

Applicants must be legally eligible to work in Australia. At this time, we are not able to provide visa sponsorship.

AI DISCLOSURE STATEMENT

We want to share that we may use artificial intelligence (AI) tools to help screen and assess applications. While technology helps us stay organized and efficient, every hiring decision at Localcoin is made by real people who care about finding the best addition to our team. These tools are used to support our process—not to replace the human judgment and connection that are core to our culture.

We’re hipages - Australia’s #1 digital platform connecting homeowners with trusted tradies. As an ASX-listed tech company, we're on a mission to transform the trade industry and improve lives. With teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose.

We’re proud to be a certified Great Place to Work and WORK180’s #1 Employer for Women. At hipages, you’ll find real impact, career growth and a workplace where everyone belongs.

Why join our Sales team:

• 💸 $80K + super + $42K uncapped commission, benefits and perks
• 🌴 hi-Achiever Club recognises and rewards high performance with awesome incentives and prizes
• 🥇 Work for a market leader in the industry as part of a high-performing team 
• 🎂 Birthday, anniversary and volunteer leave

About the Role:

Our Account Managers are the critical point of contact for our tradie customers, ranging from sole traders to small and medium business owners.

This is a high-volume phone-based role, where you will manage a portfolio of 600+ accounts. Your goal is to help tradies maximise their return on investment through our platform, ensuring they get the most value from their subscriptions.This role will suit someone who enjoys working in a structured role, with a strong focus on meeting daily targets. There is also lots of opportunity to have fun, finesse your sales skills and to exceed your targets, here’s what your day-to-day looks like:

Hitting Daily Targets (Activity and Revenue):

• Make at least 60 dials or 2.5 hours of talk time per day through inbound/outbound calls.
• Hit revenue targets by upselling, renewing subscriptions, and handling debt collection.

Managing Accounts:

• Manage a portfolio of 600+ tradie customers, typically sole traders and small business owners.
• Renew tradies’ subscription contracts before they expire.
• Identify opportunities to upgrade subscription packages to suit their business needs.
• Retain customers by addressing inquiries, solving problems, and providing tailored solutions.
• Negotiate payment plans that benefit both the customer and the business.
• Offering win-win solutions that align with the customer’s financial situation while ensuring payment is collected.

Building Relationships:

• Engage with tradie customers over the phone, learning about their businesses, understanding their pain points, and helping them succeed.
• Keep Salesforce updated with customer insights.

Compliance and Quality Assurance:

• Follow scripts and regulations, ensuring high-quality customer interactions.

About You:

• 2+ years in a similar high volume phone sales role.
• You’re resilient, driven, and love turning a “NO” into a “YES” with your sales and negotiation skills.
• You thrive in a fast-paced environment and enjoy winning when hitting targets.
• You have strong verbal and written communication skills and negotiation capabilities.
• Working Holiday Visa 417 holders with relevant experience are encouraged to apply.

Life at hipages:

We’re more than just a workplace - we’re a place where you can be yourself, do great work and grow your career. Recognised as a Great Place to Work, our inclusive, supportive culture helps people thrive.

You’ll use the best tools and tech, with real impact on our products and customers. We invest in your development and lead with coaching, not micromanagement – it’s why 85% of our team say their leader is great.

And there’s more:

• Diverse, collaborative teams that love solving problems
• Agile squads, hackathons, off-sites and roadshows
• Extra leave for birthdays, volunteering, and more
• Healthy snacks, continental breakfast and fresh fruit
• Sydney CBD office near Town Hall and Gadigal Stations
• Tailored growth support, mentoring and stretch projects
• A vibrant social scene - we work hard and have fun doing it

We prioritise Diversity:

At hipages, innovation and collaboration thrive in diverse and inclusive teams. We don’t expect you to know everything - we care more about who you are as a person, a team member, and a leader.

We’re proud to be endorsed by WORK180 for supporting women’s careers and we value diversity across culture, age, gender identity and sexual orientation.

Research shows that men often apply when they meet just 60% of the criteria, while women and minority groups wait until they tick every box. If you think you’d be a great fit - even if you don’t meet every requirement- we’d love to hear from you.

We’re also a Circle Back Initiative Employer, which means we commit to responding to every applicant.

#LI-Onsite-DS1

Social + Influence Group Director 

In today’s entertainment economy, influence is currency, making social and content creators the new media powerhouses. At WPP Media, we have a dedicated Social, Content and Influencer Marketing capability, designed to help brands authentically connect with audiences through the voices they trust most.

Our approach is rooted in creativity, data intelligence, and cultural fluency. We craft strategic partnerships that drive measurable impact, spark conversation, and build long-term brand equity.

Our capability offers clients:

• End-to-end social and creator campaign management from strategy to reporting
• Access to a diverse and vetted creator network
• Advanced data and performance analytics
• Global reach with local market expertise

Whether clients are launching a product, shifting perception, or scaling brand love, INFLUENCE^® by WPP Media is built to deliver results—authentically, creatively, and at scale.

Welcome to the future of INFLUENCE^®. Let’s create something extraordinary.

Overview of the role:

As Group Director, you will lead and define the overarching vision and strategy for all influencer marketing initiatives across the agency, ensuring our INFLUENCE® capability remains at the forefront of the creator economy. You will be directly responsible for the end-to-end P&L of the entire INFLUENCE® offering for the agency, driving aggressive revenue growth, securing significant new business, and fostering unwavering client retention across the agency's client portfolio.

This is a pivotal senior leadership position requiring a visionary strategist with exceptional commercial acumen, creative instinct, and a deep, authoritative understanding of the ever-evolving creator economy. You will inspire and empower a high-performing team, oversee and elevate the full lifecycle of campaigns from insight-led strategy through to flawless execution and meaningful measurement, and critically, act as a central pillar for collaboration and advocacy for INFLUENCE® across client's wider agency villages.

As a trusted advisor to senior clients, you’ll translate bold ambitions into powerful, results-driven influencer strategies that deliver real business impact and cultural relevance, consistently exceeding client expectations and cementing our reputation as an industry leader. You’ll foster a culture of excellence and innovation, ensuring every initiative is data-informed, culturally attuned, and executed to the highest standard.

• Strategic Leadership & Vision
• P&L Ownership & Revenue Generation
• New Business & Growth Development
• Client Portfolio Growth & Retention
• Cross-Agency Collaboration & Advocacy
• Best-in-Class Delivery Oversight
• Team Leadership & Development
• Innovation & Thought Leadership
• Data-Driven Optimization & ROI

Skills You Bring: 

Experience:

• Experience in influencer marketing and social, with a significant portion in a leadership capacity.
• Proven track record of managing an end-to-end P&L for a significant business unit, consistently achieving revenue targets, and driving aggressive new business growth within an agency environment.
• Extensive experience in strategically leading, mentoring, and scaling high-performing teams of influencer marketing specialists.
• Demonstrated success in developing and executing large-scale, multi-platform, global-reaching influencer campaigns for diverse, enterprise-level clients.
• Experience working effectively within a complex, matrixed, or multi-agency organizational structure, fostering collaboration and driving integrated solutions.

Skills:

• Exceptional business development, negotiation, and C-suite level client relationship management skills. Deep, strategic understanding of financial metrics, P&L management, and commercial modelling.
• Master-level knowledge of the global creator economy, including emerging trends, platform nuances, evolving content strategies, and critical regulatory compliance.
• Proven ability to inspire, develop, and manage a diverse team, fostering a culture of excellence, accountability, and continuous professional growth.
• Outstanding written and verbal communication skills, with the ability to articulate complex strategies persuasively to C-suite clients, internal senior stakeholders across agency villages, and large audiences.
• Expert in advanced data analysis, comprehensive ROI measurement, and translating complex insights into actionable, high-impact strategies. Proficient with industry-leading influencer marketing platforms and analytics tools.
• Highly developed program and project management skills, with a focus on process optimization, rigorous quality assurance, risk management, and large-scale delivery.

Key Attributes:

• A proactive, entrepreneurial self-starter with a relentless passion for driving growth and innovation in the influencer space.
• Highly adaptable, resilient, and thrives in a fast-paced, constantly evolving industry and dynamic agency environment.
• Unwavering commitment to ethical practices, brand safety, and transparency in all influencer engagements.
• A truly collaborative and influential leader who can build strong relationships, foster consensus, and drive initiatives across diverse departments and with external partners at a senior level.

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. At WPP Media, we strongly encourage you to apply if you’re interested: we'd love to know how you can positively impact our team with your experience!

Apply now and share your CV via the link! 

#LI-PROMOTED

Job Summary

The Data Centre Design Engineering Project Manager will oversee the end-to-end delivery of data centre projects, including design review, construction, commissioning, and operational handover. This role ensures that all engineering, construction, and operational requirements are met on time, within budget, and according to quality and compliance standards.

The position involves close coordination with multi-disciplinary teams — mechanical electrical, plumbing (MEP), civil, electrical, IT infrastructure, security and operations — to deliver hyperscale, colocation, and enterprise data centres.

This role is ideal for candidates with strong mechanical and electrical expertise, hands-on experience in hyperscale and Tier III+ data centres, and proven project management leadership.

 Key Roles & Responsibilities

1. Project Management & Execution

• Lead full project lifecycle: planning, design, procurement, construction, commissioning, energization, and handover.
  Develop, monitor, and maintain master project schedules, budgets, and resource plans.
  • Establish project governance framework, reporting cadence, and executive dashboards.
  • Identify project risks, maintain risk registers, implement mitigation strategies, and escalate critical issues.
  • Manage contract administration, variation orders (VO), claims assessment, and commercial negotiations.
  • Ensure contractor compliance with contractual milestones, performance guarantees, and LD provisions.
  • Support procurement strategy including evaluation of EPC / D&B / CM delivery models.
  • Manage long-lead equipment procurement (transformers, generators, UPS, chillers) including FAT oversight.
  • Prepare and present progress reports, KPIs, cost forecasts, and milestone updates to senior management and stakeholders.

       2. Engineering & Technical Oversight

• Review, approve, and coordinate technical designs: electrical, mechanical, HVAC, fire protection, security, and IT infrastructure.
  Validate system redundancy (N+1, N+2, 2N, 2N+1) and operational reliability requirements.
  • Ensure compliance with local regulations, utility requirements, and international standards (Uptime Tier III/IV, NFPA, IEC, TIA, ISO).
  • Coordinate with utility providers (e.g., TNB or regional utilities) for grid interconnection, energization, and regulatory approvals.
  • Oversee HV/MV infrastructure delivery, protection coordination, and energization strategy.
  • Supervise Testing & Commissioning (Level 1–5) including IST, FMEA validation, black building tests, and reliability verification.
  • Review power system studies (short circuit, load flow, arc flash) and reliability analysis.
  • Oversee vendor, contractor, and consultant performance to meet technical specifications and project objectives.

         3. Team Leadership & Stakeholder Management

• Monitor CAPEX budgets, cost forecasts, and financial controls.
  Track procurement schedules and mitigate supply chain risks.
  • Review progress payment certifications and contractor claims.
  • Ensure performance bond, insurance (CAR/EAR), and risk transfer compliance.
  • Participate in tender evaluations and contract award recommendations.

       4.Team Leadership & stakeholder management

• Lead multi-disciplinary project teams, contractors, consultants, and internal engineers.
  Act as primary interface between clients, suppliers, utility authorities, and internal teams.
  • Mentor junior engineers and project staff, fostering knowledge transfer and operational excellence.
  • Ensure seamless communication and coordination across all stakeholders.
  • Support Director of Engineering in strategic planning and executive reporting.

         5. Compliance, quality & safety

• Enforce adherence to engineering standards, corporate governance, and safety regulations.
  Conduct QA/QC inspections to validate system installation and workmanship.
  • Support environmental, health, and safety (EHS) initiatives.
  • Ensure environmental permits and statutory compliance are maintained throughout project lifecycle.

      6.Operation and Handover

• Facilitate smooth transition to operations including as-built documentation, SOPs, MOPs, EOPs, and asset registers.
  Ensure operational readiness, maintainability, and uptime SLA compliance.
  • Support training of O&M teams and post-handover stabilization.
  • Validate performance metrics including PUE, WUE, and system reliability KPIs.

Job Functions & Competencies

Key Requirements

Education & Certifications:

• Bachelor’s degree in Electrical, Mechanical, or Building Services Engineering.
• Preferred: CDCP, PMP, ATD (Accredited Tier Designer)

Experience:

• Minimum 10 years in data centre construction, commissioning, or hyperscale infrastructure projects.
• Experience with 275kV grid intake and campus-scale developments preferred.
• Proven delivery of large-scale Tier III+ or hyperscale DCs (50 MW+) in South East Asia.
• Hands-on experience with critical systems: chillers, CRAH/CRAC, UPS, generators, LV/MV electrical distribution, BMS/SCADA, fire protection systems.
• Experience managing EPC / D&B contractors and complex stakeholder environments.

Technical Skills:

• Knowledge of electrical, mechanical, sanitary, plumbing, HVAC systems, IT infrastructure, security system
• Familiarity with Uptime, TIA, NFPA, IEC, ISO standards.
• Experience in project management tools: Primavera P6, MS Project, or equivalent.

Soft Skills & Leadership:

• Excellent leadership, team coordination, and stakeholder management.
• Effective communication, negotiation, and problem-solving under tight deadlines.
• Strong decision-making under tight deadlines and high-pressure environments.
• Fluent in English; native language preferred.

 Key Competencies

• Candidate should take full ownership of projects and provide hands-on technical and managerial leadership.
• Must be capable of delivering hyperscale, Tier III+, and colocation data centres
• Strong focus on mechanical & electrical engineering systems, commissioning, operational readiness, and uptime SLA compliance.
• Capable of managing large campus-scale developments and phased expansions.
• Ability to bridge engineering, commercial, and operational disciplines.

Overall:
This role requires a versatile engineering leader with strong technical depth, project management skills, and operational awareness. The ideal candidate will ensure safe, compliant, and timely delivery of high-availability data centre infrastructure, bridging design, construction, and operations.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

ABOUT VAYNERX

VaynerX (https://vaynerx.com) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce.

ABOUT VAYNERMEDIA 

Culture is our key and Empathy is how we build it. VaynerMediaAPAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In APAC, we are proudly +300, servicing a diverse client all around the region.

The PITCH

Well, now we’re looking for someone who lives and breathes social media even more than us [if that’s possible]. Do you know all of the latest trends? Memes? And TikToks? Maybe you’ve dabbled in the world of influencers? Believe in the power of social media and community management to change hearts, minds, and drive sales? Love the hustle of a fast-paced agency that is working across Food & Bev, Fashion & Retail, Banking & Telco? Thrive in a role where you can bring ideas to life on billions of screens? Cool. Then let’s talk.

This exciting opportunity of a full-time role based in Sydney will allow you to collaborate with the local team as well as learn from our incredible global network. You will manage and drive our strategy expertise and be someone who is familiar with the Australian landscape.

If you have been living in the depths of social trends and across the digital space for seven plus years we could be a great fit.

Here’s where you come in.

Architect the vision across brands and disciplines

• Architect end-to-end, full-funnel consumer experience and comms strategies. You don't just understand social; you seamlessly pivot from high-level brand positioning and architecture down to tactical social, influencer ecosystems, and digital consumer journeys.
• Lead the synthesis of quantitative data and qualitative cultural mining. You don't just report on macro and micro trends; you turn out-of-the-box data perspectives into actionable, differentiated strategies that give our clients an advantage.
• Move beyond "deck crafting." You craft narratives who can distill complex information into clear, compelling strategic visions that command the room and sell ideas to senior stakeholders.

Lead, Empower, and Elevate the Team

• Build Autonomous Teams: Lead by example while actively mentoring your direct reports. Your goal isn't just to work independently, but to build frameworks, processes, and a culture of confidence that empowers your team to operate autonomously and effectively.
• Champion of Clarity: Be a vocal and inventive leader who thrives in complexity. You shield your team from chaos by breaking down ambiguous challenges and client feedback into clear, actionable, and inspiring briefs.
• Elevate the Creative Output: Act as the ultimate bridge between strategy, creative, and media. Provide the strategic springboard that inspires creative teams to craft culture-jacking, attention-grabbing content, while partnering with media to ensure holistic measurement frameworks.

What You Bring to the Table (The "Must Haves"):

• 7+ years of strategy experience in a creative or digital advertising agency (minimum 2 years in the AUS market), with a proven track record of managing and mentoring strategists.
• Cross-Industry Agility: Ample experience leading strategy development across a diverse portfolio of brands and categories, proving your ability to adapt and innovate regardless of the industry.
• Deep Digital & Social DNA: You intimately understand the modern digital consumer journey. You know the technical aspects of native content creation and how to build a digital architecture map for end-to-end campaigns.
• Executive Presence & Independence: You can autonomously own complex projects from brief to delivery. You command the room in client workshops and collaborative sessions, fostering positive, high-trust relationships.
• Unflappable Prioritisation: You possess a strong sense of urgency but know the critical difference between what is urgent and what is important. You manage multiple timelines, competing deadlines, and internal QA processes at pace, without getting frazzled.
• Constructive Catalyst: You tackle challenges head-on. Whether it's introducing a new cultural insight to external stakeholders or driving internal process efficiencies, you communicate with clarity, professionalism, and high energy.

What you should know about VaynerMedia

Think “lab” and not “agency”. We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We’re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It’s fun!

Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can’t wait to meet you.

P.S Portfolio would be nice :)

At Sonder, we help organisations improve the health, safety and wellbeing of their people, empowering them to be at their best. Our mobile app provides immediate, 24/7 support to our members from a team of safety, medical, and mental health professionals - plus onsite help for time-sensitive scenarios. Accredited by the Australian Council on Healthcare Standards (ACHS), our platform gives our customers the insights they need to act on tomorrow’s wellbeing challenges today.

Founded in 2017, Sonder has rapidly expanded with operations in Australia, New Zealand, and the UK. After a highly successful Series B capital raise in August 2022, we are scaling globally to make a positive impact on our customers and their people. Our approach is both technology-driven and human centred aiming to transform workplace wellbeing with accessible, preventive care.

• 900,000+ eligible members across multiple countries
• 200 + team members, as well as an on-the-ground responder network 
• Partnerships with major corporations, education providers, and government agencies 

Join Sonder’s mission to deliver timely and effective global support, and contribute to empowering people to be at their best.

About the role

Reporting into the Director of Clinical Services, you’ll be responsible for building, supporting, and developing Sonder's Mental Health Clinical teams. This role combines clinical safety and quality, clinical leadership, clinical operations, service development and innovation.  As the clinical leader for our Psychology, Counselling and Social Work teams, you will drive clinical quality, team growth and service expansion while ensuring the highest standards of evidence based care, within the framework of our brief intervention model for our members. 

This is a unique opportunity to shape the future of digital mental health service delivery at scale. You will be the clinical expert to lead a multidisciplinary team of mental health practitioners, establish best practice frameworks, foster a culture of clinical excellence and continuous learning, and directly influence the mental health outcomes of over 1,000,000+ members across Australia, New Zealand (ANZ)  Clinical oversight as an advisor in UK only as per PII authority.

 The team is structured to deliver high quality accessible and scalable mental health support through a brief intervention and stepped care model. The position relies on influence, working collaboratively with the operational leads to align service delivery with clinical best practice while maintaining efficient operations.

As the Lead Psychologist you will bring both clinical expertise and leadership in:

• Clinical Supervision & Development: Provide regular clinical supervision, mentoring and professional development to build capability to safely and effectively deliver the Sonder Model of care across all teams. 
• Recruitment & Onboarding: Support recruitment for clinical roles, co-designing onboarding pathways, and building a high performing team culture.
• Service Innovation: Continuously improving clinical pathways, introducing evidence based interventions and maintaining professional relationships across the Third Party Provider Network. 
  Collaborative Leadership: Partnering with the Director of Clinical Services, Practice Managers, Quality Assurance Manager, Partnership Manager and multidisciplinary teams to align clinical strategy with operational goals and metrics.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team:

• Minimum 8 years clinical experience which includes:
• evidence based, person centred and recovery focused formulation, treatment planning and delivery across a variety of presentations, cohorts and cultural backgrounds.
• multidisciplinary case collaboration and dual ‘customer’ stakeholder management
• Experience in telehealth or virtual services 
• Experience delivering Psycho-education to customers in virtual environment
• Tertiary degrees recognised by the Australian Health Practitioners Regulation Agency (AHPRA) constituting sufficient qualification for registration as a psychologist 
• Unrestricted Registration with AHPRA as a Psychologist, with Board Approved Supervisor Status (or currently undergoing Board Supervision training)
• Influencing without authority; Effectively supports operational leaders and teams in aligning service delivery with clinical best practices, fostering buy-in through credibility, persuasion, and collaboration.
• Communicates clearly and assertively at all levels, including in remote settings, translating clinical expertise into actionable guidance.
• Cultivates strong relationships within multidisciplinary teams, including non-clinical leads, to ensure shared understanding and aligned priorities.
• Proven ability to build strong, positive relationships across multidisciplinary teams, including non-clinical team leads, fostering shared understanding and alignment of priorities. 
• Demonstrates strong organisational skills and exceptional time management, capable of handling multiple complex workflows and competing demands effectively.

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• $1000 annual contribution as part of your development plan + 2 days of study leave
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• Salary packaging novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays (Sydney office).
• Team social fund to connect with your team, plus monthly company wide social events. 
• Dog-friendly office. 
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

#LI-Hybrid

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

As a Counsellor, you will provide short-term, solution-focused therapy to our members within a stepped care model. You will work with diverse individuals across various age groups and cultural backgrounds, supporting them with mental health challenges through online counselling sessions.

This role involves delivering six counselling sessions per day, helping members develop self-management strategies and achieve positive mental health outcomes. You will be supported by a multidisciplinary team, with access to monthly supervision and escalation pathways when needed.

This is a permanent position, and we welcome both full-time and part-time candidates (minimum of four days per week). Saturdays will form part of the regular working week for this role.

This position requires you to be based in Western Australia, working remotely while being connected to our Sonder HQ in Sydney.

What you’ll be doing

• Deliver short-term, solution-focused therapy to members within a stepped care model.
• Conduct six online counselling sessions per day
• Work with members from diverse backgrounds, providing culturally safe and inclusive support.
• Assist members in developing self-regulation strategies and achieving their mental health goals.
• Consult with internal and external health and wellbeing providers to implement individualised care plans.
• Maintain accurate and comprehensive case notes in compliance with best practice standards.
• Engage in regular clinical supervision, training, and quality assurance activities to ensure high professional standards.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• A minimum Bachelor's degree in Counselling from Australia or New Zealand.
• Valid registration with a professional body such as PACFA- Clinical, ACA - Level 3 or above
• Minimum of 3 years of direct experience in 1-2-1 therapy sessions with adults. This should include conducting assessments, developing individualised treatment plans tailored to the unique needs of each individual. 
• Demonstrated experience in evidence-based counselling
• Minimum of 400 hours of documented counselling instruction and 140 hours of delivered therapy.
• Completion of a minimum of 40 hours of recorded therapy during course placement.
• A continuous improvement mindset with a focus on quality care and evidence-based practice.
• Ability to work collaboratively in a multidisciplinary team and escalate concerns when necessary.
• Resilience and adaptability in managing complex situations.
• Excellent communication, interpersonal, and time management skills.

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• Salary packaging novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Team social fund to connect with your team, plus monthly company wide social events. 
• Dog-friendly office. 
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

#LI-Remote

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

As a Counsellor, you will provide short-term, solution-focused therapy to our members within a stepped care model. You will work with diverse individuals across various age groups and cultural backgrounds, supporting them with mental health challenges through online counselling sessions.

This role involves delivering six counselling sessions per day, helping members develop self-management strategies and achieve positive mental health outcomes. You will be supported by a multidisciplinary team, with access to monthly supervision and escalation pathways when needed.

This is a permanent position, and we welcome both full-time and part-time candidates (minimum of four days per week). Saturdays will form part of the regular working week for this role.

This position requires you to be based in Western Australia, working remotely while being connected to our Sonder HQ in Sydney.

What you’ll be doing

• Deliver short-term, solution-focused therapy to members within a stepped care model.
• Conduct six online counselling sessions per day
• Work with members from diverse backgrounds, providing culturally safe and inclusive support.
• Assist members in developing self-regulation strategies and achieving their mental health goals.
• Consult with internal and external health and wellbeing providers to implement individualised care plans.
• Maintain accurate and comprehensive case notes in compliance with best practice standards.
• Engage in regular clinical supervision, training, and quality assurance activities to ensure high professional standards.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• A minimum Bachelor's degree in Counselling from Australia or New Zealand.
• Valid registration with a professional body such as PACFA- Clinical, ACA - Level 3 or above
• Minimum of 3 years of direct experience in 1-2-1 therapy sessions with adults. This should include conducting assessments, developing individualised treatment plans tailored to the unique needs of each individual. 
• Demonstrated experience in evidence-based counselling
• Minimum of 400 hours of documented counselling instruction and 140 hours of delivered therapy.
• Completion of a minimum of 40 hours of recorded therapy during course placement.
• A continuous improvement mindset with a focus on quality care and evidence-based practice.
• Ability to work collaboratively in a multidisciplinary team and escalate concerns when necessary.
• Resilience and adaptability in managing complex situations.
• Excellent communication, interpersonal, and time management skills.

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• Salary packaging novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Team social fund to connect with your team, plus monthly company wide social events. 
• Dog-friendly office. 
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

#LI-Remote

Exceptional opportunity for an accomplished leader to join Klaviyo's Senior Leadership Team as the strategic marketing visionary.

Are you a results-driven marketing executive with a track record of success in driving transformative marketing strategies that create demand? Do you have experience building and leading teams to support APAC regional growth, whilst working for a high growth, dynamic technology business? If so, we invite you to apply for this exciting role as Senior Director, Marketing (APAC) at Klaviyo, a global industry SaaS leader.

Why This Role:

As the Senior Director, Marketing (APAC), you will hold a pivotal and critical position in our rapid expansion journey. Reporting directly to our Chief Marketing Officer in the US, and working closely with the Vice President & Managing Director APAC, you will shape the future of our brand across the Asia-Pacific region utilising your extensive experience in the region and strategic acumen. You will be an expert at partnering cross functionally and be used to operating in a fast paced, matrixed environment. 

Key Leadership Responsibilities:

• Strategic Mastery:
• Partner with global marketing leaders and the US based Chief Marketing Officer, to craft a high-impact regional marketing strategy and plan; influencing demand generation, revenue pipeline, brand awareness and customer marketing.
• Financial Stewardship:
• Develop comprehensive annual marketing plans, complete with budget management and headcount requests, aligning with ambitious regional growth targets.
• Data-Driven Insights:
• Present compelling reports to key stakeholders, leveraging data analysis to articulate the successes and learnings from marketing campaigns, steering future initiatives.
• Team Leadership Excellence:
• Assemble and lead a dynamic team of regional marketers, specialising in event, content and partner marketing, fostering a culture of excellence.
• Strategic Alignment with Sales:
• Collaborate closely with APAC Sales leadership to identify strategic levers for robust pipeline growth across the region and across each segment.
• Content Leadership:
• Craft and oversee the development of regionally relevant marketing materials, strategically communicating product features and benefits.
• Campaign Innovation:
• Innovate and execute marketing campaigns that surpass regional revenue goals, collaborating seamlessly with product and partnership teams.
• Compelling Brand Positioning:
• Shape a compelling regional story and narrative to strategically position our products, creating a lasting impact.
• Event Mastery:
• Plan and execute impactful, locally relevant events, webinars, and Account-Based Marketing (ABM) initiatives.
• Customer Marketing Expertise:
• Direct regional customer marketing initiatives to drive customer expansion and retention, ensuring lasting partnerships.
• Global Collaboration Excellence:
• Collaborate seamlessly with the global localisation team to ensure effective communication and brand consistency.
• Technology Orchestration:
• Orchestrate the implementation of cutting-edge technology platforms and resources to elevate our marketing capabilities.
• Performance Measurement Proficiency:
• Implement a rigorous measurement framework and regularly report the impactful results of marketing activities, steering the future course.

Your Profile:

Essentials:

• 15+ years of demonstrated experience in B2B marketing with scaled or scaling SaaS companies.
• Proven ability to drive lead generation and customer expansion at scale in B2B SaaS products within the APAC region, including Japan.
• Strong track record of growing, leading and developing high-performance marketing teams.  
• Ability to utilise data and insights to craft a comprehensive story relevant to the targeted customer segment (Enterprise, Mid Market and Commercial), with a focus on a full funnel approach throughout the customer journey 
• Demonstrated experience with and understanding of nuances of the region; country by country.
• Adept at thriving within a complex matrix environment, managing cross functional relationships and stakeholders and reporting into the US.
• Successful history of expanding into new countries or territories.
• Eligibility to work in Australia without restriction.

Desirables:

• Educational background in a marketing-related field.
• Deep understanding of enterprise marketing, combined with commercial and mid-market expertise.
• Additional language proficiency. 

Klaviyo in APAC:

We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an very early stage and help to shape our future Klaviyo in APAC.

One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo generally managers are often promoted up into their roles and people are regularly being promoted or moving into new functional areas - it really is an education through experience here. 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

ABOUT VAYNERX

VaynerX (https://vaynerx.com) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce.

ABOUT VAYNERMEDIA 

Culture is our key and Empathy is how we build it. VaynerMediaAPAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In APAC, we are proudly +300, servicing a diverse client all around the region.

The PITCH

Well, now we’re looking for someone who lives and breathes social media even more than us [if that’s possible]. Do you know all of the latest trends? Memes? And TikToks? Maybe you’ve dabbled in the world of influencers? Believe in the power of social media and community management to change hearts, minds, and drive sales? Love the hustle of a fast-paced agency that is working across Food & Bev, Fashion & Retail, Banking & Telco? Thrive in a role where you can bring ideas to life on billions of screens? Cool. Then let’s talk.

This exciting opportunity of a full-time role based in Sydney will allow you to collaborate with the local team as well as learn from our incredible global network. You will manage and drive our strategy expertise and be someone who is familiar with the Australian landscape.

If you have been living in the depths of social trends and across the digital space for five plus years we could be a great fit.

Here’s where you come in.

• Build the bridge between brands and consumers 
• Implementation knowledge of end-to-end customer experience strategies, including customer research, auditing, understanding consumer behaviours, being across trends (macro and micro) and ability to pull this into a cohesive strategy built on a clear narrative
• Bring the consumer’s world to life for creative teams and clients using qualitative and cultural mining and insightful synthesis of quantitative research to inform a strategic approach.
• Develop distinct and differentiated audience segmentations that are connected to strategic decisions and creative ways-in
• Keen sense of developing strategy solutions, from brand strategy, down to tactical social, content, tone of voice documents and influencer strategies
• Out-of-the-box perspective on data and research to find interesting consumer insights that we can leverage as opportunities, not just reflections
• Support teams to craft social content, outreach, caption banks, and trendjacking posts with ease
• Well versed with the ability to leverage VaynerMedia tools, research and platforms to: perform content audits, collaborate with the media team to provide holistic success measurement frameworks
• Deck crafter - someone that can detail out ideas and insights that are clear and can sell!
• Ample experience in agency life and content creation to fully grasp the technical aspects of creating content as well as understanding the digital consumer journey and how to engage through a digital architecture map for end-to-end campaigns
• Deep understanding of brand and marketing fundamentals
• Be a vocal and inventive champion with the ability to break down complex tasks and create clarity from complexity

Here’s the “Nice To Have”:

• 5+ years experience as a strategist in a creative advertising agency, min 2 years AUS market..
• Can deliver work independently on all tasks and achieves results at pace with energy and drive.
• Can actively participate and lead collaborative sessions with clients and teams.
• Can execute a strong sense of priority level and urgency; and knows how to act on the critical difference between the two.
• Can manage the ongoing performance of different tasks or projects, as well as understanding and ownership of internal processes for quality assurance.
• Can tackle challenges in a responsive and constructive way.
• Can help the team to strive for efficient processes and adhere to overarching objectives.
• Can foster positive internal communication and collaboration with clients and teams.
• Can ensure presented work is clear and understood.
• Can translate feedback into actionable tasks.
• Can manage multiple timelines and competing deadlines without getting frazzled.
• Can highlight new ideas to the team and external stakeholders when appropriate.
• Can provide clear, professional, timely and helpful information to the team or external clients and partners.

What you should know about VaynerMedia

Think “lab” and not “agency”. We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We’re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It’s fun!

Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can’t wait to meet you.

P.S Portfolio would be nice :)

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for our next Content Risk Lead Analyst to join our growing Trust & Safety team. This role plays a critical part in protecting our customers from fraud and misuse while ensuring GoFundMe remains a safe and trusted platform. Lead Analysts operate as leaders and subject matter experts, driving operational excellence, cross-functional collaboration, and high-impact initiatives that safeguard our community and brand.

As a Lead Analyst, you will focus on complex content moderation reviews, high-risk policy escalations, crisis management, project management, and cross-functional initiatives. This is a fast-paced role where you’ll apply advanced judgment, influence stakeholders, and independently lead critical workstreams that strengthen Content Risk operations.

You’ll be part of a team of motivated professionals who are passionate about building trust and protecting our global community. This role offers the opportunity to develop subject matter expertise, lead initiatives, mentor peers, and shape the evolution of our policies and operational processes.

The Job

• Provide high-quality review and resolution of complex or high-risk escalations across GoFundMe’s platforms, including executive, media, legal, and third-party partner inquiries.
• Exhibit consistent leadership by ensuring daily coverage needs are met, supporting escalations in real time, and serving as a point of contact during high-impact situations.
• Independently lead crisis response efforts, including drafting initial guidance, anticipating backlog or enforcement trends, and implementing monitoring measures.
• Apply advanced knowledge of regulatory policies and enforcement standards, and implement mitigation measures such as keyword rules or workflow improvements when necessary.
• Maintain a working knowledge of Content Moderation, Compliance, and Risk responsibilities, understanding both the “what” and the “why” behind decisions.
• Act as a subject matter expert in one or more specialty areas (e.g., crisis management, legal processes, compliance, product risk, or policy development).
• Lead or co-lead cross-functional initiatives in partnership with Product, Legal, Compliance, Communications, Trust & Safety teams.
• Mentor and coach Analyst I, Analyst II, and Senior team members through onboarding, real-time feedback, QA calibration, and hands-on guidance during escalations.
• Provide quality assessments and auditing support, contributing to continuous improvement of case quality and consistency.
• Make informed decisions in high-impact or ambiguous scenarios, including circumstances requiring judgment beyond existing guidance.
• Proactively identify operational gaps, policy ambiguities, or workflow inefficiencies, and partner with leadership to implement scalable solutions.
• Serve as a trusted liaison for cross-functional stakeholders, adapting communication style to influence and advise on complex matters.

This position may involve reviewing sensitive material, which can include disturbing images, videos, or text, as well as offensive language and other challenging content (e.g., violence, exploitation, or self-injury). Some weekend and holiday work may be required as part of scheduled shifts, as well as being a member of our on-call team for emergencies.

You 

• Bachelor’s degree or equivalent experience preferred.
• 6+ years of experience in Trust & Safety, content moderation, fraud prevention, compliance, or a related field within a technology-driven environment.
• Advanced expertise in trust and safety practices, online content integrity, crisis response, and regulatory enforcement.
• Demonstrated ability to independently manage complex investigations, executive escalations, and high-impact or sensitive cases.
• Proven track record of leading projects or cross-functional initiatives that drive measurable operational improvements.
• Experience mentoring peers, facilitating onboarding, and providing structured feedback or QA calibration.
• Strong analytical and problem-solving skills, with the ability to evaluate complex scenarios and adapt existing approaches creatively.
• Ability to influence stakeholders and communicate effectively across teams, including senior internal partners.
• Sound judgment in ambiguous situations, with the ability to make decisions that may impact customers, brand, and team operations.
• Demonstrated leadership qualities, including ownership of coverage, escalation management, and proactive planning.
• Willingness and resilience to review potentially graphic or objectionable material (e.g., violence, exploitation, or offensive content).
• Strong alignment with GoFundMe’s core values: impatient to be great, find a way, earn trust every day, fueled by purpose.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

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Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

A Snapshot 

As the Safety Compliance Lead you will work closely with various teams and leadership across the Asia Pacific region, making your mark in a number of ways.  

The Safety Compliance Lead ensures AirTrunk remains ahead of regulatory, customer, and ISO45001 requirements across all jurisdictions. Operating as a specialist in safety governance, compliance, and assurance, the role provides proactive oversight of legal changes, customer obligations, and internal controls—embedding compliance into AirTrunk’s systems, documentation, and operating practices. 

By supporting the Corporate Safety Assurance Program, leading internal audit activity, coordinating ISO certification requirements, and partnering with regional operations teams, this role plays a critical part in reducing operational, legislative, and reputational risk across AirTrunk’s rapidly expanding APJ footprint. 

Your Day to Day  

Compliance Oversight 

• Monitor, interpret, and track legal updates, WHS changes, and new or emerging standards across all enterprise jurisdictions. 
• Assess impacts of new regulations (e.g., guarding requirements, local WHS changes) and support integration into AirTrunk’s procedures, controls, and documentation. 
• Provide compliance advice, guidance, and forward-looking risk insights to leadership and site teams to support proactive decision making. 
• Manage AirTrunk’s online EHS legal compliance platform. 

ISO45001 Support & Audit Coordination 

• Support the planning, coordination, and execution of internal and external ISO45001 audits, including evidence collation, corrective action management, and close out verification. 
• Partner with sites to ensure consistent implementation of ISO processes and controls across AirTrunk’s growing regional operations. 
• Contribute to maintaining audit readiness year-round through systematic tracking of audit actions and trends. 

Safety Assurance Program 

• Develop and implement AirTrunk’s Enterprise Safety Assurance Program, ensuring each pillar is effectively embedded, monitored, and continuously improved. 
• Conduct corporate internal safety audits in alignment with the annual assurance schedule. 
• Track and verify close out of corrective actions and maintain transparent, auditable records. 
• Work with the Safety team and risk owning functions to develop and implement value adding assurance tools to allow the business to make data driven decisions.  

Customer Alignment & Assurance 

• Review customer SLA safety requirements and ensure AirTrunk systems are designed and update to ensure that we meet—and where possible, exceeds—contractual expectations. 
• Support responses to bids, customer onboarding, and assurance queries relating to safety systems, compliance status, and competency governance. 
• Provide accurate, timely customer facing evidence relating to ISO, audits, and compliance performance. 

Safety Systems & Governance 

• Work closely with the corporate safety team and site teams to embed compliance requirements into AirTrunk Safety Management systems. 
• Maintain consistency and quality of safety documentation, procedures, standards, and recordkeeping practices. 
• Drive the uplift of governance processes and system maturity across the safety function. 

Requirements  

Essential 

• Demonstrated experience in safety compliance, WHS legislation, ISO45001, risk management, or safety governance within high-risk or regulated industries. 
• Strong capability in interpreting legislation, standards, and customer requirements. 
• Experience supporting internal/external audits or assurance programs. 
• Ability to translate regulatory and audit insights into practical operational guidance. 
• Strong attention to detail, analytical capability, and structured documentation skills. 
• Excellent written and verbal communication skills, with the ability to influence stakeholders across regions. 
• Formal lead audit qualifications. 

Desirable 

• Experience in data centres, critical infrastructure, construction, engineering, manufacturing, or similar technical environments. 
• Experience with Safety Management Systems or digital assurance platforms. 
• Experience supporting multicountry operating environments (APJ preferred). 
• Understanding of customer SLA frameworks and external assurance processes for large enterprise clients. 

A Snapshot

As the Principal ICT Engineer - Development reporting to our Engineering and Commissioning, Senior Director, (based in our HQ in Sydney), you will work closely with our Development and Technology teams, making an impact in several ways:

• Act as the technical leader responsible for overseeing design, delivery and integration of ICT (Information, Communication and Technology) systems across new data centre developments.
• Asist in providing strategic direction, technical expertise, engineering leadership, oversight of critical ICT infrastructure, applications and integration with security and DCS (Distributed Control Systems) services.
• Design delivery lead of ICT, for numerous data centre projects in APME, managing through from concept design to approved for construction documentation.
• Building and ensuring governance throughout the ICT design process of new data centre projects.
• Collaboration with the wider AirTrunk technology, engineering and delivery teams to ensure seamless integration and commissioning of ICT data centre infrastructure.
• Working closely with external teams including general contractors, suppliers and consultants to meet all AirTrunk Global Minimum Standards, to enable successful ICT systems delivery, commissioning and operational handover.
• Manage relationships with external vendors, service providers, and technology partners.
• Provide expert technical input for procurement, RFPs, and contract negotiations.
• Conduct quality assurance reviews to ensure adherence to enterprise standards and regulatory requirements.

Your Day to Day

• Oversee design consultants and general contractors in developing ICT services design submissions from schematic through IFC (Issued for Construction) documentation
• Work closely with ICT project integrators and independent consultants to ensure successful configuration, startup, commissioning quality of ICT services to support critical data centre applications.
• Work closely technical peer reviewers and the design team to drive issue resolution of contractor’s design.
• Work closely with the AirTrunk Technology team to provide valuable project execution feedback and share industry knowledge to enhance AirTrunk ICT standards for data centre builds and infrastructure.
• Provide technical support to the AirTrunk Commissioning Team if design driven issues are identified during testing and commissioning.
• Occasionally conduct site visits to ensure installation ICT services are installed in accordance with approved design documentation.
• Occasionally travel to AirTrunk Data Centres in APME to conduct site, design and opportunity reviews.
• Occasionally attend and provide expert advice on risks and opportunities through equipment Factory Acceptance Testing (FAT) a proof-of-concept testing.
• Occasionally assist AirTrunk operational teams with complex ICT systems integrations, and issue troubleshooting. 

Requirements

• Demonstrated 10+ years in ICT engineering roles, with 5+ years in senior/lead engineering or ICT architectural positions (data center experience preferred).
• Bachelor’s degree in Information Technology, Computer Engineering, or related discipline (Master’s preferred)
• Proven experience delivering large-scale ICT programs and enterprise systems.
• Incredibly flexible and adaptable to a dynamic fast-paced, collaborative environment.
• Willing to make decisions and be accountable for them.
• Excel at communication with the ability to deliver effective presentations on data center design to customers, peers, and management.