About the Role

As an Account Manager, you’ll act as the primary day-to-day partner for our tech clients, building and implementing AI technology for marketing automation. You will serve as the bridge between the client and our internal teams, ensuring smooth project delivery and a high-quality client experience. We are looking for someone who is passionate about seeking new opportunities to create impactful work.

Responsibilities

• Drive day-to-day client deliverables, ensuring all Service Level Agreements (SLAs) are adhered to.
• Act as the day-to-day liaison between the client and internal PMO and maker teams to ensure on-time delivery.
• Manage the overall client experience, ensuring all client feedback and approvals are diligently tracked and received.
• Address routine client concerns independently while proactively identifying potential issues and proposing solutions.
• Translate client priorities into clear briefs by leveraging a deep understanding of the breadth of Monks products and services.
• Identify potential upsell opportunities to discuss with senior roles, contributing to the core commercial function of developing business.
• Support renewals and contribute actively to client retention strategies.
• Prepare and present routine performance reports to clients, fulfilling reporting requirements for senior account leadership.
• Facilitate client onboarding and provide guidance on maximizing service value for routine projects.
• Gather feedback and insights to help improve services and inform product or strategy decisions.

About You

The essentials:

• Deep understanding of technology, large experience using AI within the daily account management workflows, staying current with AI trends and advancements.
• Solid Project Management & Delivery: Competent experience in client project management, with a track record of driving day-to-day deliverables and managing SLAs.
• Client Communication & Tracking: Strong ability to ensure all client feedback is tracked and approvals are received, serving as a reliable liaison for internal teams.
• Monks Product Knowledge: Solid knowledge (or the ability to rapidly acquire it) of the breadth of Monks products and services to effectively advise clients.
• Problem Solving: Ability to address routine client concerns independently and proactively propose solutions to potential issues.
• Commercial Awareness: Capability to identify potential upsell opportunities and support retention strategies.

Not a must, but a plus:

• Experience supporting senior client leadership roles in team management efforts.
• Experience contributing to discussions that inform product or strategy decisions based on client ambitions.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

Location: Come and join us in Stuttgart

FREENOW for Business is the Mobility Super App for Businesses. Our 30,000+ clients across Europe have access to a range of cutting edge software products:

FREENOW for Client Travel: Businesses (predominantly Hotels) can book transport for their guests in seconds with our Client Travel product. Key industries include: hospitality venues (hotels and restaurants) and car hire.

We are looking for a Sales Manager to join our Client Travel team in Munich and reach / overachieve our targets for new and existing business. Your daily routine will include looking for prospects that will fit our target accounts and mastering your outreach strategies to sky rocket conversion rate (you will be equipped with a sales engagement platform). 

As we drive growth at an incredible pace, we hire driven talents who enjoy freedom in choosing how to redefine success and pushing our boundaries.

YOUR DAILY ADVENTURES WILL INCLUDE:

• Our Sales team is the engine that steers new customer acquisition and engagement across Europe: our salespeople can do it all from prospecting to acquisition. They conquer markets with a value based solution oriented approach and use their know-how to grow our customer base at environmentally friendly rocket speed 🚀
• This role is predominantly field based and you will be meeting clients face to face to make them fall in love with our solution. You will run the onboarding process to make sure FREENOW’s technology helps our clients in their day to day business. 
• Be involved in product improvements and work on marketing strategies 
• Last but not least you will manage your portfolio of existing clients including relationship meetings, look for cross and upsell opportunities as well as monitor their booking behaviour closely. 

TO BE SUCCESSFUL IN THIS ROLE:

• 2+ years of sales experience with proven track record of reaching / overachieving sales targets (knowledge of hospitality industry desirable but not a must)
• Love being on the move
• Understand how your activities are impacting your sales quota
• You can make data driven decisions
• Enjoy speaking and meeting new people and you know how to engage with them
• Relish getting to know your customers to then collaborate with internal teams to improve our products for them
• Use coaching opportunities and self reflection to master your sales skills
• Fluent with German and you have at least B2 English level

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

SEE WHAT OUR AWESOME COLLEAGUES SAY ABOUT US:

ABOUT FREENOW:

We are Freenow, the European taxi app with the broadest multi-mobility offering, available in 9 markets and over 180 cities. Our app gives millions of passengers the freedom to move with a wide choice of services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport.Headquartered in Hamburg and led by our CEO Thomas Zimmermann, we are on a mission to make urban mobility more efficient, sustainable and inclusive.Since July 2025 we have been part of Lyft, a global mobility platform connecting riders and drivers for billions of rides across North America and Europe. Together we are building a more caring and connected world, creating new opportunities for innovation, growth and impact.

We are 2,000+ colleagues across 22 design studios on four continents. A highly collaborative team of experts in product experience, digital marketing and immersive experiences. We design human-centric answers in the sweet spot where creativity and technology meet. Our solutions connect people and brands—B2B and B2C—from augmented reality and Digital Twins to AI ecosystems, omnichannel commerce and campaigns.

Backed by global tech innovator Infosys, if we can dream it, we can build it and deliver it anywhere in the world.

To learn more about us and see our work visit https://wongdoody.com/.

Immersive Experiences

Within the Immersive Experiences team, we combine creative vision, tech expertise, AI innovation and agile project management to develop holistic solutions – on screen, in physical space, and in the mind.

Here, innovation meets execution: we work across (real-time) CGI, motion design, UI/UX, BE/FE development and creative AI engineering – delivering immersive experiences and marketing content for global brands like smart, Porsche, dm-drogerie markt and Kärcher. Our projects range from AI-driven content creation platforms, CGI pipelines, marketing automation solutions, and immersive applications to the production of multi-channel content across the entire marketing supply chain. We are not a SaaS company, but rather develop customized solutions tailored to the needs of our customers.

As Senior Business Development Manager (all genders) for Immersive Experiences EMEA, you will identify, develop, and realize strategic growth opportunities, driving revenue expansion and strengthening long-term customer partnerships across Germany and Europe.

What you can expect

• Manage the entire business development cycle—from acquisition and qualification to presentation, negotiation, and closing. Leverage synergies within the WongDoody & Infosys Group as needed to offer comprehensive MarTech solutions.
• You collaborate closely with senior industry leaders to identify strategic opportunities and shape joint growth strategies.
• Build relationships with key decision-makers across industries such as CMT, CRL and MFG.
• Identify customer needs and define customized proposals in collaboration with various subject matter experts from strategy, AI, CGI, production, and development.
• Prepare compelling presentations, shape scopes of work and define pricing strategies that reflect client goals and commercial feasibility.
• Coordinate cross-functional responses to RFPs and tenders, ensuring high-quality, compliant and on-brand submissions.
• Work closely with the Immersive Experiences leadership to define go-to-market strategies and strategic account plans.
• You partner with Marketing to align messaging, share market insights and co-create brand storytelling that elevates our presence in key sectors.
• Track and report on pipeline health, KPIs, forecasts and agreed revenue targets.
• Act as a trusted advisor to potential customers and recommend value-driven production, digital and creative solutions that fit our Immersive Experiences portfolio.
• In addition to your business development expertise, you bring deep project management know-how — including the ability to manage scope, schedules, risks, issues, communication cadences, and both client and team relationships — to ensure programs are delivered on time, on budget and with high-quality results.
• Collaborate in a people-first, ambitious and delivery-focused team culture.
• As a member of the EMEA senior business development team, you will contribute to studio-level team decisions, the culture, business planning and development of best practices.
• Proactively contribute to the development and enhancement of multiple processes and relevant best practices.
• Be responsible for knowledge transfer and development of team members.

What we'd love to see

• 4+ years of B2B sales experience in digital, agency or tech-led environments.
• Proven success selling complex CGI, production, creative and MarTech solutions, ideally in industries like CMT, CRL, MFG.
• Business development expertise including contract writing, pricing strategy, negotiation, and compliance.
• Experience in crafting and delivering RFP/tender responses with cross-functional teams.
• Project management expertise with the ability to steer scope, risks, timelines, communication, and quality.
• Adept at quickly navigating organizational complexity and cross-regional collaboration.
• Flexible thinker who thrives under pressure and can juggle multiple priorities with ease.
• Superb verbal, written, presentation, organisational and interpersonal communication skills.
• Detail-oriented with a strong sense of accountability, follow-through and responsiveness.
• A positive, collaborative mindset: sense of humour, resilience, curiosity and a can-do attitude.
• Fluent in English and German (additional languages a plus).
• Experience working with large, global IT organisations.
• Experience working and navigating in large MarTech focussed organisations.

Our local benefits

• Flexible working hours and 100% overtime compensation
• Work where it works for you. At home or in the office, or any mix you like 
• Working for strong brands and clients we believe in 
• 30 days' vacation per year 
• Urban Sports Club 
• Company Benefits
• Nice people in welcoming teams 

We care about your personality and professional skills. We don't care about your gender, age, nationality or appearance and are open to working with everyone.

Please note: This is a job ad by WongDoody GmbH based in Germany. Through our website or other sources, you may find job ads published by one of our WongDoody sister companies around the globe with whom we act jointly under the band “WongDoody”. For each job offer, only the entity is responsible, which has published the ad. Contact persons, required information and applicable terms may differ. You can inform yourself how WongDoody GmbH is processing your personal data provided in the application process here.

If you have any questions about the application process, feel free to contact our People & Culture Team directly under leonie.schaefer@odt.net

Location: Come and join us in Stuttgart

FREENOW for Business is the Mobility Super App for Businesses. Our 30,000+ clients across Europe have access to a range of cutting edge software products:

FREENOW for Client Travel: Businesses (predominantly Hotels) can book transport for their guests in seconds with our Client Travel product. Key industries include: hospitality venues (hotels and restaurants) and car hire.

We are looking for a Sales Manager to join our Client Travel team in Munich and reach / overachieve our targets for new and existing business. Your daily routine will include looking for prospects that will fit our target accounts and mastering your outreach strategies to sky rocket conversion rate (you will be equipped with a sales engagement platform). 

As we drive growth at an incredible pace, we hire driven talents who enjoy freedom in choosing how to redefine success and pushing our boundaries.

YOUR DAILY ADVENTURES WILL INCLUDE:

• Our Sales team is the engine that steers new customer acquisition and engagement across Europe: our salespeople can do it all from prospecting to acquisition. They conquer markets with a value based solution oriented approach and use their know-how to grow our customer base at environmentally friendly rocket speed 🚀
• This role is predominantly field based and you will be meeting clients face to face to make them fall in love with our solution. You will run the onboarding process to make sure FREENOW’s technology helps our clients in their day to day business. 
• Be involved in product improvements and work on marketing strategies 
• Last but not least you will manage your portfolio of existing clients including relationship meetings, look for cross and upsell opportunities as well as monitor their booking behaviour closely. 

TO BE SUCCESSFUL IN THIS ROLE:

• 2+ years of sales experience with proven track record of reaching / overachieving sales targets (knowledge of hospitality industry desirable but not a must)
• Love being on the move
• Understand how your activities are impacting your sales quota
• You can make data driven decisions
• Enjoy speaking and meeting new people and you know how to engage with them
• Relish getting to know your customers to then collaborate with internal teams to improve our products for them
• Use coaching opportunities and self reflection to master your sales skills
• Fluent with German and you have at least B2 English level

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

SEE WHAT OUR AWESOME COLLEAGUES SAY ABOUT US:

ABOUT FREENOW:

We are Freenow, the European taxi app with the broadest multi-mobility offering, available in 9 markets and over 180 cities. Our app gives millions of passengers the freedom to move with a wide choice of services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport.Headquartered in Hamburg and led by our CEO Thomas Zimmermann, we are on a mission to make urban mobility more efficient, sustainable and inclusive.Since July 2025 we have been part of Lyft, a global mobility platform connecting riders and drivers for billions of rides across North America and Europe. Together we are building a more caring and connected world, creating new opportunities for innovation, growth and impact.

Location: Come and join us in Stuttgart

FREENOW for Business is the Mobility Super App for Businesses. Our 30,000+ clients across Europe have access to a range of cutting edge software products:

FREENOW for Client Travel: Businesses (predominantly Hotels) can book transport for their guests in seconds with our Client Travel product. Key industries include: hospitality venues (hotels and restaurants) and car hire.

We are looking for a Sales Manager to join our Client Travel team in Munich and reach / overachieve our targets for new and existing business. Your daily routine will include looking for prospects that will fit our target accounts and mastering your outreach strategies to sky rocket conversion rate (you will be equipped with a sales engagement platform). 

As we drive growth at an incredible pace, we hire driven talents who enjoy freedom in choosing how to redefine success and pushing our boundaries.

YOUR DAILY ADVENTURES WILL INCLUDE:

• Our Sales team is the engine that steers new customer acquisition and engagement across Europe: our salespeople can do it all from prospecting to acquisition. They conquer markets with a value based solution oriented approach and use their know-how to grow our customer base at environmentally friendly rocket speed 🚀
• This role is predominantly field based and you will be meeting clients face to face to make them fall in love with our solution. You will run the onboarding process to make sure FREENOW’s technology helps our clients in their day to day business. 
• Be involved in product improvements and work on marketing strategies 
• Last but not least you will manage your portfolio of existing clients including relationship meetings, look for cross and upsell opportunities as well as monitor their booking behaviour closely. 

TO BE SUCCESSFUL IN THIS ROLE:

• 2+ years of sales experience with proven track record of reaching / overachieving sales targets (knowledge of hospitality industry desirable but not a must)
• Love being on the move
• Understand how your activities are impacting your sales quota
• You can make data driven decisions
• Enjoy speaking and meeting new people and you know how to engage with them
• Relish getting to know your customers to then collaborate with internal teams to improve our products for them
• Use coaching opportunities and self reflection to master your sales skills
• Fluent with German and you have at least B2 English level

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

SEE WHAT OUR AWESOME COLLEAGUES SAY ABOUT US:

ABOUT FREENOW:

We are Freenow, the European taxi app with the broadest multi-mobility offering, available in 9 markets and over 180 cities. Our app gives millions of passengers the freedom to move with a wide choice of services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport.Headquartered in Hamburg and led by our CEO Thomas Zimmermann, we are on a mission to make urban mobility more efficient, sustainable and inclusive.Since July 2025 we have been part of Lyft, a global mobility platform connecting riders and drivers for billions of rides across North America and Europe. Together we are building a more caring and connected world, creating new opportunities for innovation, growth and impact.

Location: Come and join us in Stuttgart

FREENOW for Business is the Mobility Super App for Businesses. Our 30,000+ clients across Europe have access to a range of cutting edge software products:

FREENOW for Client Travel: Businesses (predominantly Hotels) can book transport for their guests in seconds with our Client Travel product. Key industries include: hospitality venues (hotels and restaurants) and car hire.

We are looking for a Sales Manager (Hospitality) to join our Client Travel team in Munich and reach / overachieve our targets for new and existing business. Your daily routine will include looking for prospects that will fit our target accounts and mastering your outreach strategies to sky rocket conversion rate (you will be equipped with a sales engagement platform). 

As we drive growth at an incredible pace, we hire driven talents who enjoy freedom in choosing how to redefine success and pushing our boundaries.

YOUR DAILY ADVENTURES WILL INCLUDE:

• Our Sales team is the engine that steers new customer acquisition and engagement across Europe: our salespeople can do it all from prospecting to acquisition. They conquer markets with a value based solution oriented approach and use their know-how to grow our customer base at environmentally friendly rocket speed 🚀
• This role is predominantly field based and you will be meeting clients face to face to make them fall in love with our solution. You will run the onboarding process to make sure FREENOW’s technology helps our clients in their day to day business. 
• Be involved in product improvements and work on marketing strategies 
• Last but not least you will manage your portfolio of existing clients including relationship meetings, look for cross and upsell opportunities as well as monitor their booking behaviour closely. 

TO BE SUCCESSFUL IN THIS ROLE:

• 2+ years of sales experience with proven track record of reaching / overachieving sales targets (knowledge of hospitality industry desirable but not a must)
• Love being on the move
• Understand how your activities are impacting your sales quota
• You can make data driven decisions
• Enjoy speaking and meeting new people and you know how to engage with them
• Relish getting to know your customers to then collaborate with internal teams to improve our products for them
• Use coaching opportunities and self reflection to master your sales skills
• Fluent with German and you have at least B2 English level

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

SEE WHAT OUR AWESOME COLLEAGUES SAY ABOUT US:

ABOUT FREENOW:

We are Freenow, the European taxi app with the broadest multi-mobility offering, available in 9 markets and over 180 cities. Our app gives millions of passengers the freedom to move with a wide choice of services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport.Headquartered in Hamburg and led by our CEO Thomas Zimmermann, we are on a mission to make urban mobility more efficient, sustainable and inclusive.Since July 2025 we have been part of Lyft, a global mobility platform connecting riders and drivers for billions of rides across North America and Europe. Together we are building a more caring and connected world, creating new opportunities for innovation, growth and impact.