About the role

As a Staff Product Manager on our Game Tools team, you’ll own the core game systems that underpin every game at Fortis, spanning player experience as well as the architecture and tooling that supports it. You'll work across player accounts, compliance, social systems, and others, bringing clarity and direction to a wide, complex surface area. You'll partner closely with engineering, game teams, and partner teams to cut through ambiguity, set sharp priorities, and ship the right things.

What you’ll achieve

• Define and own the product strategy for core game systems including player accounts, compliance, social, and other systems.
• Help shape the social layer of our games (e.g. referral systems, chat, guilds) turning our games into places where real communities form.
• Build deep working relationships with leadership across game and partner teams, bridging business goals and technical execution.
• Take on the hardest prioritization calls when the team is being pulled in multiple directions, bringing structure and calm to competing priorities.
• Connect your pod's work to the broader platform strategy and communicate progress clearly to senior stakeholders."

What you’ll need to be successful

• Track record of independently owning complex products end-to-end, with sharp prioritization in fast-moving environments.
• Experience working on consumer-facing services (accounts, identity, or social systems) ideally at scale. 
• Enough technical depth to engage credibly with engineers on system design and tradeoffs, without needing to be the expert in the room.
• Strong cross-functional instincts, you build alignment across teams that don't naturally agree and ship reliably at quality.
• Ability to bring clarity to ambiguous situations with competing priorities, knowing which problems to solve first and why.
• Clear, confident communicator with experience presenting to and influencing senior stakeholders.
• Experience in or supporting game development (especially free-to-play mobile or other scaled consumer apps) strongly preferred.
• Hands-on curiosity about AI and agentic workflows. You've experimented with these tools, have a point of view on where they create real value, and can help a team embed them meaningfully.

Precision for Medicine is the first global precision medicine clinical research services organization, purpose-built to improve the clinical research and development process for new therapeutics. Our novel approach integrates clinical operations excellence, with laboratory expertise, and advanced data sciences to inform every step. We apply our expertise to trials at all stages—from early development through approval—with embedded experience in oncology and rare disease. With over 3500 dedicated professionals and offices worldwide, we stand ready to help accelerate life-changing treatments anywhere around the globe.

We are seeking an accomplished Senior Marketing Manager to drive strategic marketing initiatives that support our expanding Autoimmune therapeutic area business (both full-service outsourcing [FSO] and Functional Service Provider [FSP] models), and our core CRO portfolio. This role requires a highly autonomous leader with strong cross‑functional collaboration skills and the ability to translate global strategy into high‑impact execution.

In this position, you will shape and refine service messaging, design and deliver integrated marketing campaigns, generate qualified leads, and empower a growing sales team in achieving their targets. You will work closely with sales and operational stakeholders to elevate market awareness, strengthen our value proposition, and accelerate lead generation across key service lines.

• Service Marketing & Content Development
  • Lead and own strategic planning of marketing efforts for assigned areas, specifically all therapeutic marketing for our growing Autoimmune therapeutic area, clinical FSP, and related services. Support other services within our CRO offerings as assigned
  • Create messaging frameworks relating Feature/Advantage/Benefit (FAB) with proof points to optimize market positioning
  • Work with stakeholders (and agencies as needed) to create compelling, differentiated messaging based on the FAB analysis to drive product awareness and engagement with clients
  • Develop content strategies to leverage the messaging, considering omnichannel approaches
  • Drive the development, implementation, and optimization of sales enablement tools to activate the sales force in attainment of financial targets
  • Identify Autoimmune and FSP client profiles in cooperation with Lead Generation and Inside Sales Team

• Digital Marketing & Social Media
  • Develop and execute a digital content strategy, leveraging an omni-channel approach including blogs, website, SEM, SEO, AI search, social media, and other channels.
  • Ensure consistent messaging and engagement with key stakeholders across digital platforms.
  • Monitor impact of digital strategy to prioritize highest ROI activities
    
    
• Thought Leadership & Stakeholder Engagement

• Collaborate with operational, medical/scientific and commercial teams to identify relevant topics and ensure high-quality content delivery.
• Incorporate a thought leadership strategy demonstrating Precision’s focused approach to autoimmune, oncology, rare indications, and other areas identified by commercial strategy, using video, white papers, and other channels to maximize exposure
• Proactively, work with stakeholders across Precision businesses to foster convergence and holistic storytelling

• Event Management
  • Lead cross-functional planning and execution of a yearly conference strategy for assigned areas including budgeting, messaging, and execution in partnership with the PFM event team.
  • Attend select events in person

• Leadership & Strategic Contribution
  • Provide expertise and guidance to team members and cross-functional partners.
  • Lead and manage complex projects or functional areas, ensuring alignment with business goals.
  • Actively contribute to the development of departmental strategies and marketing plans.
  • Continuously improve technical skills and stay current with emerging technologies and marketing trends.
  • Ensure projects are delivered on time and within budget across the entire project lifecycle.
  • Provide competitive intelligence input to drive growth strategies.
  • Mentor junior team members and contribute to talent development across the marketing function
  • Serve as a strategic advisor to senior leadership on marketing initiatives and business impact
  •  
• Reporting:
  • Monthly reporting on all activities relevant to assigned business areas, conference planning and updates, podcasts, webinars and other key activities. 
  • Deliver actionable insights and strategic recommendations based on performance metrics, market trends, and stakeholder feedback

Minimum Education & Experience:

• Bachelor’s degree in a related field and a minimum of 12 years of relevant work experience in Marketing, Communications, Life Sciences, biotech, or healthcare sectors; advanced degree plus a minimum of 4 years of relevant work experience a plus.
• 6–8 years of experience in a marketing role with a proven track record of independently leading projects, including customer-facing initiatives.
• Demonstrated experience in therapeutic area marketing and FSP services; specific experience in Autoimmune and familiarity with broader clinical CRO services is a strong plus. Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.
• Proven success in developing webinars and live events, including speaker coordination and promotional strategy.
• Exceptional analytical and problem-solving skills, with the ability to communicate complex information clearly and effectively.
• Proficiency in project management tools and methodologies, including scheduling, budgeting, and status reporting.
• Strong leadership and organizational skills, with a track record of effective stakeholder engagement.
• Ability to identify and present data-driven insights that influence strategic decision-making.
• Skilled in building and maintaining strong customer relationships through active listening and thoughtful inquiry.
• Solid understanding of end-to-end work processes, with the ability to assess and optimize for efficiency and effectiveness.
• Follows Company's Principle and code of ethics on a day-to-day basis.
• Shows appreciation for individual talents, differences, and abilities of fellow team members.
• Listens and responds with appropriate actions.
• Leads change initiatives and continuous process improvements.

#LI-OS1 #LI-Remote

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Precision for Medicine is the first global precision medicine clinical research services organization, purpose-built to improve the clinical research and development process for new therapeutics. Our novel approach integrates clinical operations excellence, with laboratory expertise, and advanced data sciences to inform every step. We apply our expertise to trials at all stages—from early development through approval—with embedded experience in oncology and rare disease. With over 3500 dedicated professionals and offices worldwide, we stand ready to help accelerate life-changing treatments anywhere around the globe.

We are seeking an accomplished Senior Marketing Manager to drive strategic marketing initiatives that support our expanding Autoimmune therapeutic area business (both full-service outsourcing [FSO] and Functional Service Provider [FSP] models), and our core CRO portfolio. This role requires a highly autonomous leader with strong cross‑functional collaboration skills and the ability to translate global strategy into high‑impact execution.

In this position, you will shape and refine service messaging, design and deliver integrated marketing campaigns, generate qualified leads, and empower a growing sales team in achieving their targets. You will work closely with sales and operational stakeholders to elevate market awareness, strengthen our value proposition, and accelerate lead generation across key service lines.

• Service Marketing & Content Development
  • Lead and own strategic planning of marketing efforts for assigned areas, specifically all therapeutic marketing for our growing Autoimmune therapeutic area, clinical FSP, and related services. Support other services within our CRO offerings as assigned
  • Create messaging frameworks relating Feature/Advantage/Benefit (FAB) with proof points to optimize market positioning
  • Work with stakeholders (and agencies as needed) to create compelling, differentiated messaging based on the FAB analysis to drive product awareness and engagement with clients
  • Develop content strategies to leverage the messaging, considering omnichannel approaches
  • Drive the development, implementation, and optimization of sales enablement tools to activate the sales force in attainment of financial targets
  • Identify Autoimmune and FSP client profiles in cooperation with Lead Generation and Inside Sales Team

• Digital Marketing & Social Media
  • Develop and execute a digital content strategy, leveraging an omni-channel approach including blogs, website, SEM, SEO, AI search, social media, and other channels.
  • Ensure consistent messaging and engagement with key stakeholders across digital platforms.
  • Monitor impact of digital strategy to prioritize highest ROI activities
    
    
• Thought Leadership & Stakeholder Engagement

• Collaborate with operational, medical/scientific and commercial teams to identify relevant topics and ensure high-quality content delivery.
• Incorporate a thought leadership strategy demonstrating Precision’s focused approach to autoimmune, oncology, rare indications, and other areas identified by commercial strategy, using video, white papers, and other channels to maximize exposure
• Proactively, work with stakeholders across Precision businesses to foster convergence and holistic storytelling

• Event Management
  • Lead cross-functional planning and execution of a yearly conference strategy for assigned areas including budgeting, messaging, and execution in partnership with the PFM event team.
  • Attend select events in person

• Leadership & Strategic Contribution
  • Provide expertise and guidance to team members and cross-functional partners.
  • Lead and manage complex projects or functional areas, ensuring alignment with business goals.
  • Actively contribute to the development of departmental strategies and marketing plans.
  • Continuously improve technical skills and stay current with emerging technologies and marketing trends.
  • Ensure projects are delivered on time and within budget across the entire project lifecycle.
  • Provide competitive intelligence input to drive growth strategies.
  • Mentor junior team members and contribute to talent development across the marketing function
  • Serve as a strategic advisor to senior leadership on marketing initiatives and business impact
  •  
• Reporting:
  • Monthly reporting on all activities relevant to assigned business areas, conference planning and updates, podcasts, webinars and other key activities. 
  • Deliver actionable insights and strategic recommendations based on performance metrics, market trends, and stakeholder feedback

Minimum Education & Experience:

• Bachelor’s degree in a related field and a minimum of 12 years of relevant work experience in Marketing, Communications, Life Sciences, biotech, or healthcare sectors; advanced degree plus a minimum of 4 years of relevant work experience a plus.
• 6–8 years of experience in a marketing role with a proven track record of independently leading projects, including customer-facing initiatives.
• Demonstrated experience in therapeutic area marketing and FSP services; specific experience in Autoimmune and familiarity with broader clinical CRO services is a strong plus. Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.
• Proven success in developing webinars and live events, including speaker coordination and promotional strategy.
• Exceptional analytical and problem-solving skills, with the ability to communicate complex information clearly and effectively.
• Proficiency in project management tools and methodologies, including scheduling, budgeting, and status reporting.
• Strong leadership and organizational skills, with a track record of effective stakeholder engagement.
• Ability to identify and present data-driven insights that influence strategic decision-making.
• Skilled in building and maintaining strong customer relationships through active listening and thoughtful inquiry.
• Solid understanding of end-to-end work processes, with the ability to assess and optimize for efficiency and effectiveness.
• Follows Company's Principle and code of ethics on a day-to-day basis.
• Shows appreciation for individual talents, differences, and abilities of fellow team members.
• Listens and responds with appropriate actions.
• Leads change initiatives and continuous process improvements.

#LI-OS1 #LI-Remote

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

The Comms Platform team is responsible for managing critical services that are essential to the success and sustainability of our organization. In simple terms, we handle transactional communication send-outs to our customers via email, SMS, and push notifications. These services demand attention to detail, proactive maintenance, and swift response times to ensure seamless operations.

Our recent high-priority initiatives include re-architecture/platform modernization, high availability and internationalization efforts; these are vital for our organization's growth and competitiveness in the market. These initiatives require dedicated expertise and resources to execute efficiently and effectively. Without adequate capacity, we risk delays, reduced quality, and missed opportunities to achieve key strategic objectives; but most important - our Customers deserve always on time and high quality comms!
 

What You'll Do

· You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
· You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
· You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
· You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
· You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
· You will help develop talent on your team by providing feedback and guidance, and leading by example.
· On-Call Rotation - There would be an on-call rotation for this role as a requirement.

What We Look For


· You have 5+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
· You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes.
· You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
· You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
· Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
· This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

Compensation & Benefits

Base Pay Grade - N

Equity Grade - 4

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. 

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

ESP base pay range per year: €85,000  -  €115,000    

Additional benefits include:

• Flexible Spending Wallets for tech, food and lifestyle
• Away Days - wellness days to take off work and recharge
• Learning & Development programs
• Parental benefits
• Employee Resource & Community Groups

Location - Remote Spain

We are able to offer visa sponsorship for this role, but do require that someone is based in Spain for the role.

#LI-Remote

The Comms Platform team is responsible for managing critical services that are essential to the success and sustainability of our organization. In simple terms, we handle transactional communication send-outs to our customers via email, SMS, and push notifications. These services demand attention to detail, proactive maintenance, and swift response times to ensure seamless operations.

Our recent high-priority initiatives include re-architecture/platform modernization, high availability and internationalization efforts; these are vital for our organization's growth and competitiveness in the market. These initiatives require dedicated expertise and resources to execute efficiently and effectively. Without adequate capacity, we risk delays, reduced quality, and missed opportunities to achieve key strategic objectives; but most important - our Customers deserve always on time and high quality comms!
 

What You'll Do

· You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
· You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
· You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
· You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
· You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
· You will help develop talent on your team by providing feedback and guidance, and leading by example.

What We Look For


· You have 5+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
· You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes.
· You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
· You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
· Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
· This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

Compensation & Benefits

Base Pay Grade - N

Equity Grade - 4

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. 

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

POL base pay range per year: 301,000 zł  -  401,000 zł            

Additional benefits include:

• Type of employment: Contract of Employment
• Flexible Spending Wallets for tech, food and lifestyle
• Away Days - wellness days to take off work and recharge
• Learning & Development programs
• Parental benefits
• Employee Resource & Community Groups

This role is eligible for creative tax benefits, subject to applicable law and company policy

Location - Remote Poland

The majority of our roles can be located anywhere in Poland.

**This job description is not a contractual document, and is not intended to have binding force.**

#LI-Remote

We are looking for CRM Analyst, to join our team in Barcelona.

At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

What Will You Do

The CRM Analyst is the measurement and intelligence engine of the central CRM organization. Operating across all game titles, this person pulls, verifies, and reports on campaign performance; tracks trends; and ensures experimentation is structured to produce reliable, actionable results. Critically, they look beyond individual game performance to surface portfolio-wide segment insights - understanding how key player cohorts like VIPs, regular customers, new players, and conversion targets perform across the full game catalog.

Campaign Reporting & Performance

• Pull and verify campaign data from the CRM platform and downstream analytics systems, reconciling any discrepancies
• Produce regular campaign performance reports for each game team and portfolio-level summaries for the Director of CRM
• Track trends over time — open rates, click rates, conversion, retention impact — and flag anomalies or degradation
• Create and maintain dashboards that give CRM/Lifecycle Lead PMs visibility into the performance of their communication programs

Experimentation Design & Governance

• Support CRM/Lifecycle Lead PMs in designing A/B and multivariate tests, ensuring appropriate sample sizes, holdout groups, and clean control conditions
• Maintain an experimentation log across all games to prevent conflicting tests and ensure results can be interpreted confidently
• Review proposed experiments for methodological soundness before launch
• Analyze and present experiment results with clear, actionable recommendations

Cross-Portfolio Segment Insights

• Define and maintain segment definitions across the portfolio (e.g., VIP, Regular Customer, New Player, Lapsed, Conversion Candidate)
• Track how these segments behave and respond to CRM across multiple titles, identifying patterns and outliers
• Produce regular cross-game segment reports that help the Director of CRM and game teams understand what works universally versus what is title-specific
• Identify high-value segment opportunities that are underserved by current campaigns

Data Integrity & Targeting Validation

• Validate that targeting attributes used in campaigns are correctly populated and reliably representing the intended audience
• Partner with Data Engineering to surface data quality issues and advocate for fixes
• Verify that audience sizes match expectations prior to campaign launch

What We’re Looking For:

• 4+ years in marketing analytics, CRM analytics, or a related data role - ideally in a behavior-based vs transactional environment -  like gaming or live services. 
• Proficiency with SQL and at least one BI or reporting tool (e.g., Looker, Tableau, Mode, or equivalent)
• Experience working with CRM or marketing automation platforms to extract and interpret campaign data
• Experience with both performance data and attribution data and able to ensure appropriate tracking is in place. 
• Ability to represent data needs to engineers if necessary data options are not available.
•  Understanding of A/Bn testing methodology, statistical significance, and experiment design across a complex set of overlapping campaigns.
• Ability to communicate data findings clearly to both technical and non-technical stakeholders
• Experience in games, apps, or a retention-driven consumer product is a strong plus
• Comfortable managing multiple reporting workstreams simultaneously across different game teams
• Experience in gaming as a player or operations manager preferred.

TECHNICAL SKILLS

• SQL (required)
• Excel / Google Sheets (advanced functions, pivot tables)
• BI tools (Looker, Tableau, Amplitude, etc.)
• Familiarity with event tracking tools (Segment, Snowflake, BigQuery, etc.)
• Basic understanding of data pipelines and data quality checks

The mission of OrgStore is to provide an easy-to-use, fully-managed platform to store and search data. With Postgres as our cornerstone technology, we focus on transactional (OLTP) data use-cases while providing a custom data plane and a flexible administrative layer. Our users are the thousands of engineers representing hundreds of teams producing products at Datadog. As a platform infrastructure team, our goal is to accelerate product teams by helping them rapidly stand up new features and make step change improvements to their application's performance. Data storage is ubiquitous and the service we are providing is critical for Datadog as the business scales and expands its product offerings.

As the Engineering Manager for the OrgStore Blueprint Team, you will lead a high-performing team of software engineers, guiding them in building and maintaining these mission-critical systems. Collaboration is key in this role, needing to work closely with other engineering, product, and support teams across Datadog. Your strategic vision will not only guide your team's day-to-day operations but also influence the long-term roadmap of support within Datadog.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do:

• Guide and mentor a diverse team of 4-8 software engineers, fostering their career growth while ensuring high team performance.
• Drive the technical roadmap in collaboration with your team, product managers, and support teams ensuring it aligns with company objectives and directly contributes to improving customer satisfaction.
• Engage strategically with complex technical problems and work with your team to produce well-defined and actionable plans.
• Be a core contributor and reviewer of code, lead design decisions, and participate in our  well-scoped on-call rotation.
• Understand the broader business context to align technical decisions with business goals, supporting long-term objectives and driving innovation.
• Contribute to engineering-wide initiatives as a member of Datadog’s engineering management team.
  
  

Who You Are:

• A seasoned software engineer with experience building developer tools, running databases, and maintaining infrastructure with a focus on reliability and fault tolerance
• A proven leader with the ability to manage team dynamics, set goals, provide feedback, and foster a positive and productive work environment
• A capable project manager who can plan, organize, and oversee multiple software engineering projects
• An excellent communicator who is comfortable interacting with team members, stakeholders, and upper management alike
• Demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output
• Bonus points: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Position Overview:

We are seeking a highly skilled and experienced Principal Economy Manager to join our team in Barcelona. Reporting directly to the Director of Economy and working closely alongside another Lead Economist, you will operate as a centralized expert resource across three different studios.

Unlike traditional game economy roles focused on a single title, you will lead economic strategy and systems design on a project basis, supporting various games across our extended portfolio. While this is a high-level Individual Contributor role with no direct reports, your leadership impact will be massive. You will analyze each game, identify key opportunities and challenges, and build sustainable solutions while elevating our internal economy practices. You will establish best practices, develop robust frameworks, and mentor embedded game teams so they can eventually own and manage their economies independently.

This role is highly strategic and deeply hands-on: blending advanced research, complex system design, cross-studio collaboration, and technical mentorship.

What You'll Do:

You aren't just working on one game; you are a key economic architect across three studios. You will step into different projects to diagnose economic health, design robust pricing and reward systems, and empower local teams to execute your designs.

• Drive Cross-Studio strategy: Serve as the shared expert supporting multiple games across distinct studios. You will take ownership of the economic design phase for targeted projects, identifying gaps and implementing tailored solutions to drive engagement and business performance.

• Collaborate at the highest level: Work in tandem with another Lead Economist and report directly to the Director of Economy to align on portfolio-wide strategies, tackle complex systemic challenges, and ensure consistent design standards across all studios.

• Mentor and Empower teams: Act as a technical leader and mentor for game-level economy designers and PMs. While you won't have direct reports, you will lead through influence, training internal teams on advanced economic frameworks and ensuring they have the tools to manage their game's economy long-term.

• Design and simulate: Leverage your quantitative expertise to build complex predictive models, run simulations, and design A/B tests that validate your design decisions and forecast the impact of new features.

• Bridge the gap globally: Drive cross-functional efforts with Product Managers, Data Scientists, and Engineers across different teams and geographies, acting as a technical bridge to ensure seamless execution from concept to live ops.

What You Bring:

• A Bachelor's or Master's degree in Economics, Math, Statistics, or a related quantitative field, paired with a proven track record of designing and optimizing complex game economies at a senior or lead level.

• Advanced analytical skills with a "must-have" mastery of Excel. Experience with SQL, R, or Python is a significant advantage for deep-dive research and modeling.

• Demonstrated ability to drive strategic initiatives and upskill junior or mid-level talent across multiple studios or departments without formal reporting lines. You excel at matrix leadership and cross-functional collaboration.

• A deep-seated interest in Free-to-Play mechanics and a sophisticated understanding of how to balance player experience with sustainable monetization.

Bonus Points:

• Additional background in Monetization strategy to complement your economic expertise.

• Experience working on large-scale online, social, or multiplayer games.

What's in it for you as a Socialpointer?

• Hybrid working model: we ask you to come to our Barcelona office at least 2 days per week

• A generous 25 days of annual leave, plus public holidays

• Private medical insurance for you and your family to keep your health bar full

• Disability and life insurance

• Choose from the latest iOS or Android device when you join (phone or tablet)

• Free language lessons in English, Spanish and Catalan

• Spotify Premium to add the perfect soundtrack to your adventure

• Legendary social events and parties to let off some steam

• Take-Two Interactive employee stock purchase plan (eligibility criteria applies)

• Professional development budget for skills training

Onsite perks include:

• State-of-the-art gym facilities

• Free breakfast, lunch, and specialty coffee

• Onsite physiotherapist and hairdresser (no wallet needed!)

The list goes on and on… so get your game on and apply now! Click “Apply” to level up and submit your application in English.

The Team

Technical Account Management (TAM) is a global team that owns Auth0 customer success within Okta’s broader Customer Success team. We collaborate with Auth0’s customers to share knowledge, and best practices and make recommendations to continuously innovate around identity and security. As our customer’s strategic identity coaches, we are Auth0 product experts, and we enable Auth0's worldwide growth by educating existing customers and ensuring they are happy and successful. We share our technical and product expertise with customers through presentations, demonstrations, technical evaluations, and ongoing recommendations on Auth0 and industry best practices. 

The Opportunity

A TAM specializing in enterprise identity, including the Auth0 product and adjacent technologies. The TAM will provide Okta’s customers with strategic technical guidance over the comprehensive suite of products and features available at Okta. They are held in high regard as a technical expert for how Okta’s solutions translate to business value. They are also held in high regard for their ability to understand the code that makes up identity authentication pipelines, Auth0, after all, is developer-friendly.

The TAM specialization calls for an understanding of hybrid scenarios that capitalize on Auth0’s ability to manage authentication, authorization, and lifecycle management capabilities for consumer SaaS, business-to-consumer (B2C), and general CIAM applications. The opportunity is that as an Auth0 TAM you will get to guide some of the world's largest companies in their strategic identity journey at the same time as being an Auth0 champion!

What you’ll be doing 

• Fully own the account management function as an Auth0 TAM. This includes the business and the technical side
• Advise customers on best practices and product adoption in a post-sales capacity
• Be comfortable with a number of personas including but not limited to CISO, Product Owner, CMO, developers, etc., with an account portfolio of strategic  accounts
• Have a deep interest in the security space and where the industry is headed particularly from a CIAM perspective.
• Earn customer trust by understanding their goals and use cases, and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements
• Maintain focus on increasing subscription adoption, customer satisfaction, and retention
• Review customer architectures and Auth0 configurations to ensure they are enhancing security posture and capturing ROI as Auth0 releases new features and functionality
• Establish strong personal relationships on key accounts with decision-makers and stakeholders
• Establish strong relationships internally, too as part of a larger collaborative team

• Participate in content creation for both internal and external enablement of staff and customers

What you’ll bring to the role

• 7+ years of total experience in information technology, with at least 3 years of hands-on experience as a Technical Account Manager (TAM) or comparable practitioner role in the IAM space
• Working proficiency in the following core IAM areas: 
• Technologies and protocols to support identity federation and robust access control models, including concepts such as SAML 2.0, WS-Federation, OAuth, OpenID Connect, etc.
• Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols)
• Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc)
• Consumer and/or SaaS application deployments 
• Security and performance monitoring, and 3rd party signals integrations (SEIM, MDM, WAF, etc)
• Familiarity with IAM solution providers is strongly desired.
• Strong background in any of the following: Technical Account Management, Technical Consulting, Product Management, Solution Architect, or a similar role
• Understanding of common software development practices, including concepts such as SDLC, CI/CD, Containerization, etc. 
• Ability to code in Javascript
• Understanding of identity and surrounding technologies, including concepts such as encryption, PKI, RSA, etc.
• Strong business acumen, history of success owning enterprise segment customer relationships and escalations
• Excellent communication skills. Ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to a CISO
• Ability to track and influence customer behavior and health metrics across a portfolio of accounts
• This position will be located in London or Barcelona and will have some travel required (under 50% of the time)
• BA/BS/MS or related discipline or equivalent work experience required

#LI-RB4

#LI-HYRBID

As a Sales Manager of our MEA Mid-Market Account Executive team (Israel & Sub-Saharan Africa), you will execute our world-class sales methodology, hire exceptional talent, deliver sales quota each month, uncover strategies to coach and develop your team and build a sales environment and culture we can be proud of.  

We are looking for a Sales Manager to join us in our Madrid Office, but we’re equally happy for you to join our team as a remote employee based in Spain.

What are the responsibilities of a Sales Manager?

In this role, you will need to:

• Lead and manage a sales team to meet monthly goals: activity metrics, forecasted opportunities and revenue targets
• Build confidence & trust with direct reports as well as provide developmental feedback for continuous improvement
• Coach team members to develop their professional sales skills
• Collaborate well with other sales managers, directors & executives to aid the growth of the business
• Supervise & conduct training on skills improvement, inbound sales, product & marketing topics
• Strong sales skills & ability to teach sourcing and sales strategies to new team members
• Maintain headcount via recruiting, selecting and training new Account Executives
• Maintain professional and technical knowledge of inbound marketing and the HubSpot platform
• Understand your country market(s) and build and execute plans to grow them
• Demonstrate HubSpot core values and leadership traits
• Understand leadership training styles and apply to interactions with direct reports
  
  

What are the role requirements?

• Professional fluency in English is required
• Experience leading a consultative sales process, with an ability to segment and manage territories effectively
• Superior coaching skills - ability to observe, evaluate & use various techniques to improve results
• Detail oriented and the ability to manage multiple objectives
• Good prospecting skills - demonstrate effectiveness on first part of the HubSpot sales methodology (Research & Connect, Explore & Strategise, Demo & Close Call)
• Strong analytic skills to identify trends and gaps in activities and results in order to drive changes in team behaviours and build growth plans
• Ability to work cross functionally to drive business results through collaboration
• Strong individual & team motivation skills, with high self awareness and good interpersonal and EQ skills
• Personal responsibility to hit monthly team goal & positive attitude

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding
• An education allowance up to €4,250 per annum
• Medical & Dental Insurance
• Life & Disability Insurance
• Flexible Time Off

As a Sales Manager of our MEA Mid-Market Account Executive team (Israel & Sub-Saharan Africa), you will execute our world-class sales methodology, hire exceptional talent, deliver sales quota each month, uncover strategies to coach and develop your team and build a sales environment and culture we can be proud of.  

We are looking for a Sales Manager to join us in our Dublin Office, but we’re equally happy for you to join our team as a remote employee based in Republic of Ireland.

What are the responsibilities of a Sales Manager?

In this role, you will need to:

• Lead and manage a sales team to meet monthly goals: activity metrics, forecasted opportunities and revenue targets
• Build confidence & trust with direct reports as well as provide developmental feedback for continuous improvement
• Coach team members to develop their professional sales skills
• Collaborate well with other sales managers, directors & executives to aid the growth of the business
• Supervise & conduct training on skills improvement, inbound sales, product & marketing topics
• Strong sales skills & ability to teach sourcing and sales strategies to new team members
• Maintain headcount via recruiting, selecting and training new Account Executives
• Maintain professional and technical knowledge of inbound marketing and the HubSpot platform
• Understand your country market(s) and build and execute plans to grow them
• Demonstrate HubSpot core values and leadership traits
• Understand leadership training styles and apply to interactions with direct reports
  
  

What are the role requirements?

• Professional fluency in English is required
• Experience leading a consultative sales process, with an ability to segment and manage territories effectively
• Superior coaching skills - ability to observe, evaluate & use various techniques to improve results
• Detail oriented and the ability to manage multiple objectives
• Good prospecting skills - demonstrate effectiveness on first part of the HubSpot sales methodology (Research & Connect, Explore & Strategise, Demo & Close Call)
• Strong analytic skills to identify trends and gaps in activities and results in order to drive changes in team behaviours and build growth plans
• Ability to work cross functionally to drive business results through collaboration
• Strong individual & team motivation skills, with high self awareness and good interpersonal and EQ skills
• Personal responsibility to hit monthly team goal & positive attitude

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding
• An education allowance up to €4,250 per annum
• Life Assurance 
• Long term illness cover
• 25 days holidays
• Fitness reimbursement
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

The role

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from Europe.

Your responsibilities will include: 

• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5 - 10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

Scopely is looking for a Lead Technical Product Manager to join our LiveOps Automation team in Spain on a remote basis.                    

At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people worldwide daily.                  

The LiveOps Automation team builds a suite of ML powered tools to enhance player experiences across Scopely’s Live Games Portfolio. This initiative has a long term impact on how games are operated, how game economies are balanced, and the experience of millions of daily active players.

What You Will Do

You’ll be joining the LiveOps Automation team at Scopely, where we are shaping the next generation of game operations tools that utilize Machine Learning and AI to empower scalability, personalization, and efficiency through data-driven systems. Our mission is to unlock smarter, faster, and more impactful ways for game teams to manage LiveOps strategies. The Lead Product Manager will support the utilization of our team's tools to define and coordinate impactful and meaningful LiveOps strategies into games, drive tool product strategy, and be a strong mentor for other PMs on the team.

• Drive the vision, strategy, and roadmap for scalable LiveOps strategies used across multiple games and teams
• Partner cross-functionally with game teams, central tech, data science, and operations to define high-leverage product opportunities
• Define and monitor product KPIs across games to continuously improve strategy effectiveness, operational efficiency, and tool adoption.
• Make the best product and design decisions through data, user behavior, and industry best practices   
• Own major feature release from conceptualization to feature launch and long-term feature maintenance, collaborating with all related subject matter experts   
• Create compelling proposals for new Liveops strategies, tool features, and capabilities for game and tech teams to utilize
• Address risks and leverage opportunities in newly released features and existing features
• Be a leader and mentor for other PMs on the team and the team

What We're Looking For

• 8+ years in product, with a focus on transformative experiences and making data-informed decisions
• Has driven and delivered impactful LiveOps strategies and products from 0 to 1
• Experience working on large-scale products in highly KPI driven environments
• Demonstrated ability to define long-term product strategy and deliver tangible business outcomes
• Effective collaborators & multipliers to leverage and engage the team to bring the best work and product outcomes  
• Strong leadership and influence skills; capable of aligning diverse stakeholders around a common vision and been an exemplary leader/menor to others
• Experience working with Machine Learning products
• Excellent ability to create clear and thought-through PRDs. Proficient in problem identification and root cause analysis
• Default to challenge the status quo and push the boundary of best-known methods
• Self-motivated, entrepreneurial, and resourceful   
• Profound knowledge of development cycles and roadmaping   
• You love games!

Bonus Points

• Experience developing AI products
• Background in data-rich environments with an emphasis on experimentation and optimization frameworks

Please ensure that the résumé/CV you attach is written in English.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

At JetBrains, code is our passion. Ever since we started back in 2000, we have been striving to build some of the world’s most powerful and effective developer tools. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

The C++ Ecosystem team builds C++ support across CLion and IntelliJ IDEA. As AI drives a new era in software development, we’re working hard to ensure that our products integrate AI capabilities effectively and stay at the forefront of the AI-powered software development tooling industry.

We are seeking an experienced C++ Development Lead to drive the team’s efforts in delivering AI-enhanced products and building new AI-powered solutions.

In this role, you will:

• Join an engineering team with diverse levels of experience and expertise – with a focus on integrating AI into our existing products and working on new AI-powered offerings.
• Collaborate effectively with product managers, ML and QA engineers, stakeholders, and senior developers to shape and deliver the roadmap.
• Contribute to the product roadmap and participate in the feature design process.
• Constantly refine team processes and culture to ensure smooth delivery and agility.
• Act as a coach rather than a manager who’s detached from hands-on work – spending some time personally designing and working on technical tasks and software architecture.
• Rapidly assimilate extensive technical information and dive deep into mature codebases.
• Coach your team members on their technical and soft skills and provide them with feedback to help them improve every day.

We would be delighted to have you on our team if you have:

• Substantial previous experience with Kotlin and/or Java
• Bleeding-edge knowledge and interest in the current landscape of AI technologies used in software development tooling. You read the latest news, constantly try new tools, and know how agents work under the hood.
• A proven record of joining mature teams and making a major impact as an individual contributor.
• A proven track record of proposing and implementing radical solutions that move the needle on complex technical issues without sacrificing existing quality.
• The ability to communicate effectively with a diverse set of colleagues, including both managers and peers.
• A clear understanding of product management and its role in the development life cycle as a whole.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible. (keep if relevant for the role)
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need through forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot.

About the role

We are looking for a Senior Product Manager to own and evolve Integrations, the surface that connects every Typeform experience to the tools customers use to run their business.

Integrations is where Typeform stops being a destination and becomes part of the customer’s stack. Every response captured can flow into a CRM, a marketing tool, a database, a chat, or a spreadsheet, wherever the next step happens. That layer needs to be deep, dependable, and easy to extend, at the scale of 500 million responses a year for 150,000 businesses across the long tail of tools they rely on. It has to be reliable, observable, secure, and able to scale as customer stacks become more sophisticated.

In this role, you will own Integrations end to end. You will evolve the platform while partnering with Automations and Typeform AI to make the integrations layer the substrate for both customer configured and agentic workflows.

Your work will define how Typeform plugs into the rest of the SaaS world for tens of thousands of customers, and how AI agents take action through it.

About the team

The Integrations team owns the layer that connects Typeform to the broader SaaS ecosystem: the connectors, auth flows, the action catalog, and the partner experience that makes it all work. Hundreds of millions of integration calls flow through this surface every year.

The team sits inside the Workflow Automations group alongside Automations, and works closely with Data Capture upstream, as well as with the Partnerships team and external partners across the long tail of tools customers rely on.

Things you will do

• Own both data out and data in integrations end to end, and drive the strategy in line with the Workflow Automations group vision and priorities
• Build and maintain traditional API integrations, as well as agentic MCP based integrations
• Evolve the platform so customers, partners, and agents can build on it with confidence
• Deepen priority integrations, the ones that move the most business, and define how new ones are onboarded
• Partner with Automations to make integrations the substrate AI agents act through, without fragmenting the surface
• Set the architectural direction for the integrations platform remit, partnering closely with engineering on the trade offs that come with it
• Define and own the next phase of Integrations, with a clear thesis and quarterly sequencing
• Influence group level decisions through compelling storytelling and strategic framing
• Monitor competitors, market trends, and shifts in customer expectations, including the fast moving AI landscape, to identify opportunities and guide strategy
• Work cross functionally with engineering, design, research, marketing, customer success, sales, and Partnerships to align on priorities and technical direction
• Leverage AI tools to accelerate discovery, analysis, documentation, and decision making

What you already bring to the table

• A strategic thinker with strong product instincts and high ownership
• Platform PM experience with real depth; you have built or shipped integration platforms, connector frameworks, or developer facing surfaces, and understand what it takes to scale them
• Deep familiarity with developer facing surfaces, including APIs, webhooks, SDKs, OAuth and auth flows, and event systems
• Familiarity with agents, LLMs, context management, and RAG
• An understanding of how integrations underpin workflow automation and agentic action, alongside a strong point of view on the platform shift happening across both
• An AI native mindset; you actively build with LLMs, agents, and tool use frameworks, and treat AI fluency as a core multiplier rather than a buzzword
• Technical depth and comfort engaging with engineers on the underlying mechanics of an integrations product, including auth flows, connector architecture, rate limiting, retries, and event flows, not just the abstraction layer
• Comfort with technical trade off discussions around reliability, observability, performance, and partner contract changes
• Strong product sense and the ability to identify what makes an integrations surface feel reliable, deep, and effortless
• A customer first mindset with strong discovery and validation skills; able to pair early customer signals with data to test ideas quickly
• Strong storytelling and strategic framing skills; able to align and influence cross functional teams and leadership through clarity and narrative
• A strong triad collaborator who builds solid relationships with engineering and design, and leads through influence
• High agency and a proactive mindset
• Strong product craft, including writing clear specifications and managing complex cross team initiatives
• A data driven approach to decision making and prioritisation; able to define the measurement model for the Integrations surface without relying on a data analyst for every question
• Comfort operating in ambiguous environments and defining direction where none exists
• Experience working in distributed and remote teams, with the ability to maintain alignment and momentum asynchronously
• A mindset of continuous learning, improvement, and collaboration

Nice to have

• Experience shipping integration platforms or iPaaS products such as Zapier, Make, Workato, Tray.io, or n8n
• Experience as a PM on a third party integrations surface inside a horizontal SaaS ecosystem such as Slack, HubSpot, Salesforce, or Notion
• Experience designing developer platforms, including SDKs, developer portals, marketplaces, and partner programs
• Experience launching an LLM powered or agentic feature where integrations were the action surface
• Experience working with external partners and partner business development teams

This is where you will make an impact

Integrations is where Typeform stops being a destination and becomes part of the customer’s stack. You will own the layer that connects 150,000 businesses to the hundreds of tools they rely on: the connectors, auth, the action catalog, and the platform that makes it all work.

You will also help lead the shift from manual connections to agentic action, the moment integrations stop being a checkbox and become the substrate every workflow and every agent runs through.

We believe in the power of our product. We continue to execute and build momentum as we develop our customer base with the world's top banks; we work with four of the five largest banks in the US, acquirers, processors, and merchants. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe and delivering exceptional results. We are committed to building something extraordinary. Join Us!

You: 

As a Senior Solutions Consultant at Feedzai, you will play an integral role in the sale of our leading RiskOps platform to high-profile Financial Institutions. You will partner with Feedzai’s sales team to understand clients, prospects and partners’ business, functional and technical needs and demonstrate how those can be achieved through the capabilities of our platform. You not only support effective qualification, but also own the technical dimension that addresses the business needs - you will successfully employ a combination of communication and soft skills, compelling storytelling, solution design and collaboration with a strong solutions design mindset to act as the trusted advisor with the clients. As needed you’ll also be a bridge to our product and development teams, distilling sales engagement feedback for them to help guide our roadmap. Finally you’ll have the organizational skills to do all this, and be able to lead multiple RFP proposals.

Your Day to Day: 

• Provide product demonstrations and lead technical sales discussions both remote and onsite across Europe. 
• Assist the sales team in leading tailored value driven pitches (market to technology), strongly focused in financial crime.
• Understand client business needs and offer solution designs to address those needs, in a continuous education mode and problem-solving mindset.
• Manage (orchestrate, complete, review, submit) formal Tenders (ie, RFPs, RFIs).
• Build formal proposals and own its life cycle throughout the sales process to ensure crisp translation of business needs into technical requirements.
• Engage with multiple stakeholders, from Product to Delivery, to ensure not only the right staffing for client engagements is in place but also to ensure market insights are shared across teams

You Have, You Know-how, You are: 

• BS or Masters in Computer Science or equivalent - proven experience in Enterprise Software sales and strong technical acumen.
• 5+ years of professional experience as Solution Consultant in complex environments, supporting teams to land and expand client’s portfolio.
• Proven experience in the Financial Services industry - Financial Crime
• Relevant commercial / sales experience, with a track record working as a Solution Consultant / Pre-sales Engineer, supporting quota carriers in selling enterprise-level software in complex and mission-critical environments.
• Experience at a growth-stage Enterprise software SaaS company.
• Ability to understand and determine an enterprise's client’s needs and how Feedzai’s products might best fit through a consultative approach.
• Strong business acumen with executive presence, strong presentation skills and excellent listening skills
• Must be organized and a self-starter, able to deliver high-quality work without a tactical oversight in a fast-paced environment.
• Highly driven, organized, ambitious and tenacious. A natural problem solver with a strong student mentality, work ethic and positive mental attitude.
• Willingness to travel up to 30% - this is a remote role, with travel as required.

#LI-Remote #LI-JP1

Title: Engineering Manager (job title on contract will be Manager, Engineering) 

Location: Spain; Barcelona (Hybrid work model)

Experience: Senior 

Job Function: Engineering

Employment Type: Full-Time

Industry: Computer & Network Security

Job Summary

Leads a team of engineers, managing day-to-day activities and project goals. Drives technical excellence, supports team development, and ensures successful execution of engineering tasks.

Job Responsibilities

• Build, lead, and support a high-performing team of engineers.
• Encourage a culture of ownership, experimentation, and learning within the team.
• Provide coaching, mentorship, and feedback to help engineers grow in their roles.
• Ensure that engineering work aligns with technical and business requirements.
• Collaborate with product managers and other teams to drive product development.
• Implement and maintain engineering processes and best practices.
• Drive improvements in engineering effectiveness and quality.

Minimum Qualifications, Education, and Skills

• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.
• Significant experience in software engineering, with at least 2 years in a leadership role.
• Excellent managerial and organizational skills.
• Proficiency in team management, process improvement, and effective communication.
• Knowledge of software development life cycle and agile methodologies.
• Experience leading teams developing for Windows, Linux and macOS platforms.
• Familiarity with the team´s technical stack, including: C#, C/C++, Powershell, Angular, Swift.
• Understanding of Cloud, infrastructure, and DevOps environments such as: Azure, SQL Server, GitLan/GitHub, Jenkins and GitLab CI.
• Knowledge of distributed systems, API-centric architecture, test automation, and secure development practices. 
• Experience working with digital certificates is a plus. #LI-NA1

The Position

We are looking for an experienced and talented Product Manager to join our team working on one of our most strategic solutions: MetaDefender Industrial Firewall.

OPSWAT’s MetaDefender Industrial Firewall serves as your last line of defense against accidental misconfigurations, malicious misuse, zero-day threats, DoS and DDoS attacks, and other potentially harmful anomalies. It helps ensure the security and reliability of your industrial environment while supporting all major industrial protocols, including GE proprietary protocols such as iFIX and CIMPLICITY systems.

As the Product Manager of the MetaDefender Industrial Firewall product, you will develop and maintain the product roadmap, prioritizing engineering priorities. 

Join a pre-IPO, global cybersecurity leader at the forefront of innovation. With R&D teams spanning continents, we develop industry-defining solutions that secure the world’s critical infrastructure. 

If you’re interested in working as a Product Manager at OPSWAT, please apply, and we will get in touch!

You Will Have The Opportunity to

• Own the product strategy and roadmap, aligning it with customer needs, market dynamics, and business goals. 
• Drive customer adoption and engagement, optimizing the end-to-end user experience to reduce friction and increase value for enterprise users. 
• Conduct competitive analysis and market research to identify trends, gaps, and opportunities, helping to shape product direction and differentiate our offerings. 
• Define and evolve product positioning and messaging, working closely with marketing and sales to clearly articulate the product’s value in a crowded market. 
• Collaborate with engineering, UX, and QA teams to deliver secure, scalable, and high-impact product enhancements. 
• Partner with sales, marketing, and customer success to develop go-to-market strategies, launch plans, and enablement tools that support product growth. 
• Leverage customer feedback and product usage data to identify growth opportunities and guide decision-making. 
• Establish and track key metrics to evaluate product success and inform iterative improvements. 
• Be the voice of the customer, ensuring enterprise-grade security, compliance, and usability are at the core of product decisions. 
• Represent the product in strategic customer conversations, analyst briefings, and industry events.
• Develop deep understanding of target audiences, including pain points and competing solutions

What We Are Looking For

• Technical and Business Acumen: Strong understanding of cybersecurity. Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.
• Sales-Driven Focus: Proven track record in supporting business development efforts and managing complex, multi-stakeholder sales cycles. Experience working with large enterprises and public sector clients is a strong plus.
• Exceptional Communication Skills: Skilled storyteller with the ability to craft compelling content across multiple platforms. Confident and articulate in customer conversations, executive briefings, and industry events, engaging both technical and business stakeholders.
• Strategic Partnership Building: Experience developing channel and OEM partnerships to extend product reach and drive adoption. Comfortable navigating partnerships that align with a broader platform strategy, ensuring seamless integration with other OPSWAT solutions.
• Industry Expertise: 4+ years of product management in software development companies, ideally in the cybersecurity field and hands-on experience in industrial grade firewalls. Experience working on integrated product platforms is highly valued.
• Customer-First Thinking: You excel at uncovering customer pain points and turning those insights into meaningful product capabilities. Your ability to empathize with users and translate needs into solutions sets you apart as a trusted partner to both customers and internal teams.
• Innovative and Forward-Looking: You’re not just comfortable in dynamic environments — you thrive in them. You proactively identify opportunities to evolve the product, improve user experience, and stay ahead of market trends.
• Global Awareness: With experience working across regions or multilingual capabilities, you bring a global lens to product strategy—essential in serving OPSWAT’s diverse and international customer base.

Why You'll Love Working Here

• Competitive Compensation: Attractive salary and comprehensive benefits package. 
• Growth & Development: An environment that encourages professional growth, skill enhancement, and career advancement. 
• Impactful Work: The chance to shape the cybersecurity landscape by delivering innovative solutions that protect critical digital assets. 
• Global Collaboration: Work with passionate, talented colleagues across multiple continents who share your commitment to cybersecurity excellence. 

About the Role

The TAM Manager for Spain will lead a regional team of Technical Account Managers within Veeam’s EMEA Professional Services organization. This role is pivotal in driving customer success, team performance, and strategic growth across the Spanish market. The ideal candidate will be a seasoned technical leader with strong customer engagement skills, a strategic mindset, and a passion for mentoring and developing high-performing teams.

What You’ll Do

• Lead and coach a team of TAMs, ensuring consistent delivery of high-quality services.
• Act as a senior advisor and escalation point for strategic Spanish enterprise and government accounts.
• Drive customer satisfaction, retention, and expansion through proactive engagement and value realization.
• Collaborate cross-functionally with Sales, Product, and Support teams to align TAM services with business goals.
• Participate in EMEA leadership forums and contribute to best practice development and standardization.
• Monitor team performance metrics and implement continuous improvement initiatives.
• Represent the Spanish region in EMEA PS strategy discussions and ensure local needs are addressed.
• Contribute to business development efforts by identifying growth opportunities, influencing account strategy, and supporting TAM-led expansion initiatives.
• Support strategic planning and execution of regional goals, including forecasting, resource planning, and operational efficiency.
• Prepare for future P&L accountability by aligning team performance with revenue targets, optimizing delivery capacity, and contributing to Professional Services bookings and renewals.

What You’ll Bring

• 5–10 years of customer-facing technical experience, ideally in enterprise IT or SaaS.
• Proven leadership experience in managing technical teams and driving customer success.
• Strong understanding of Veeam solutions or similar technologies.
• Excellent communication and stakeholder management skills.
• Fluent in Spanish and English; experience with Spanish enterprise or public sector clients is a plus.
• Strategic thinker with a track record of influencing business outcomes and contributing to growth.
• Data-driven, resilient, and collaborative with a customer-centric mindset.
• Comfortable operating in a dynamic environment with evolving priorities and high accountability.

What You’ll Get 

• 22 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and dependents through Sanitas, with unlimited coverage in-network and 90% coverage out-of-network medical services
• Life insurance with enhanced coverage and increased benefit for accidental death
• Disability insurance with enhanced coverage and increased benefit for accidental disability
• Enrollment in Spanish public health and social security system, including maternity/paternity care, unemployment benefits, and pension contributions
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-JB1

⚡ We are looking for a highly experienced Engineering Manager to join our teams in Valencia. With over 10 years of experience, you will lead the backend technologies and direct the delivery of several products. This role is focused on high-level technical leadership, managing senior talent, and ensuring engineering excellence across scalable, high-load systems.

🎯 Your Mission: Lead and develop backend engineering teams while owning the delivery of several products and the technical direction of the platform. You will ensure consistent delivery, foster a strong engineering culture, and manage team leads to continuously improve architecture, processes, and performance.

✅ Responsibilities:
• Direct and own the delivery of several products.  
• Lead recruitment and onboarding processes, hiring and managing talent while supporting individual and team growth.
• Manage team leads and senior engineers through regular one-to-one sessions, feedback cycles, performance evaluations, and individual development plans.
• Lead or co-lead agile processes and Scrum or Kanban ceremonies, ensuring adherence to agile principles and best practices.
• Lead platform and product development without frequent involvement in writing or reviewing code.
• Improve platform and product quality by identifying technical debt, recurring issues, and architectural or process gaps.
• Manage team resources, balancing workloads, rotating people when necessary, and ensuring sustainable delivery.
• Drive the adoption of modern technologies and innovations to continuously evolve the company’s engineering capabilities.
• Define, improve, and enforce engineering standards and guidelines, ensuring domain knowledge is properly documented.
• Contribute to and lead engineering initiatives beyond the scope of the direct team, positively impacting the wider engineering organization.

✅ Requirements:
• Bachelor’s, Master’s, or higher degree in Computer Engineering, Computer Science, Applied Mathematics, or a related field.
• 10+ years of professional backend development experience.
• 5+ years of experience managing engineers and team leads, or senior technical profiles.
• Experience with Kubernetes and containers, cloud-based development, infrastructure and system design, microservices, and distributed systems.
• Experience with building and maintaining high-load systems.
• Strong knowledge of SQL and NoSQL databases.
• Solid understanding of data structures, coding patterns, and algorithms.
• Experience with RESTful APIs, message brokers, third-party integrations, code and peer reviews, CI/CD, secure development practices, information security, and test-driven development.
• Experience working with agile methodologies, ideally Scrum.
• Experience with Node.js (nice to have).
• Strong analytical, leadership, communication, and feedback skills.
• Fluency in English.

✅ We offer excellent benefits, including but not limited to:

🧑🏻 💻 Learning and development opportunities and interesting, challenging tasks;

✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members);

📚 Opportunity to develop language skills, with partial compensation for the cost of language classes (for localization purposes);

🏥 Private medical coverage;

🏝 Time for proper rest, with paid vacation and sick leaves;

📈 Competitive remuneration level with annual review;

🤝 Teambuilding activities.

At Datadog, we leverage AI across our observability platform to improve monitoring, speed up incident resolution, and ensure data reliability for cloud applications.

Datadog’s Deployment Gates team builds customer-facing systems that decide whether software should ship to production. Deployment Gates sit directly in customers’ CI/CD pipelines and use observability data to answer one of the hardest questions in software delivery:
Given everything we know right now, is this deployment safe to proceed?

In this role, you will:

• Work on an analysis service that prevents incidents by detecting faulty software changes in production before they reach clients

• Lead the design of progressive deployment automation, starting with zero-setup, conservative AI rules and evolving toward adaptive gates that learn from incidents and organizational patterns
• Design the foundation for autonomous remediation, connecting what changed in code to what broke in production, from blocking and rolling back unsafe deployments to proposing fixes and enforcing policies

This is a highly product‑minded engineering role: you’ll work from problem discovery and UX all the way to reliable, scalable production systems.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What you’ll do:

• Build AI-driven deployment gates: Design and ship decision systems that evaluate customer deployments using CI/CD context and Datadog telemetry, producing safe, explainable allow/block outcomes
• Own evals and rollout: Define precision, recall, and trust metrics; build offline and online evals; validate changes in shadow mode; and safely promote improvements to enforcement
• Design for robustness and safety: Implement conservative defaults, guardrails, fallbacks, and human-in-the-loop paths so gates behave predictably under noisy or incomplete data
• Partner closely with Product: Work hand-in-hand with the Product Manager to translate customer problems, adoption signals, and roadmap goals into concrete technical decisions and iterations
• Integrate across the Datadog platform: Partner with internal AI teams building the Faulty Deployment Detection pipeline, as well as teams working on LLMs and AI agents
• Own production systems: Build and operate reliable backend services that run in the critical path of customer deployments, and be on-call for those services

Who you are:

• A Product‑minded engineer who ships AI to production
• You have 5+ years experience with backend systems and microservices performance: tracing, latency breakdowns, concurrency, and resiliency patterns
• You are proficient in a modern programming language; strong API/service design; production ops (monitoring, alerting, on‑call rotation)
• You have proven experience delivering software based on LLM/agent features to production
• You are comfortable owning user journeys, iterating from prototype → alpha → GA, and measuring impact with clear product metrics
• An End-to-end AI implementation owner: You understands the end-to-end LLM product lifecycle
• Fluent with offline/online evals for AI systems
• You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output

Bonus Point:

• Experience with Continuous Delivery tools (i.e. ArgoCD / Argo Rollouts, Spinnaker, Octopus Deploy)
• Exposure to planning/agent frameworks, tool‑use orchestration, RAG, and retrieval/indexing for observability data
• You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is looking for an Engineering Manager to lead and grow our Code Coverage team, which is building the next generation of AI-powered developer tooling. This team owns Datadog’s Code Coverage product across the entire stack, helping customers track and enforce test coverage. Code Coverage is part of the Software Delivery suite, which enables engineering teams to move faster and more securely.

In this role, you will lead and develop a high-performing engineering team in an ambiguous environment. You’ll set technical direction, drive execution, and remain hands-on. You will partner closely with customers and product management to evolve the product into an automated system that leverages production signals and AI to improve test quality, relevance, and performance.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do: 

• Lead and develop a team of four engineers in Madrid, supporting their growth through mentorship, regular 1:1s, and clear performance feedback, while fostering a strong culture of ownership and quality
• Guide the evolution of Code Coverage into an AI-powered system that uses production data and LLMs to identify coverage gaps and improve test effectiveness
• Partner with product management and customers to define and evolve the roadmap, aligning stakeholders and translating strategy into clear priorities
• Stay hands-on by contributing to architecture and design decisions, and by participating in the on-call rotation
  
  

Who You Are: 

• You have a strong interest in AI and agentic engineering, and are curious about how LLMs and autonomous systems can improve developer workflows
• You have experience leading an engineering team as a tech lead or manager, with a track record of developing engineers at different levels
• You are an excellent leader with strong interpersonal skills, with the ability to build and lead high-performing teams and set priorities effectively
• You are comfortable operating in ambiguity and can drive execution in evolving environments by forming clear value hypotheses and iterating quickly
• You have hands-on experience with Java or Go, worked on large scale distributed systems, and are willing to stay close to the code and participate in an on-call rotation
• You have strong product sense and communication skills, and can collaborate effectively with product managers, customers, and cross-functional stakeholders

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

#LI-Remote

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Training and Development Specialist (TDS), you are responsible for contributing to and participating in the creation, curation, and delivery of adult learning programs for Rithum. In this role you utilize internal knowledge resources to develop a curriculum that reflects best practices and technical detail and organizes training activities to deliver and maintain appropriate content across multiple mediums. You demonstrate familiarity with instructional methods, content organization, and skills development, and leverage these skills to ensure knowledge acquisition, application, and retention.

In this role, you work in conjunction with your manager and other team members to actively assess the needs of individuals, teams and the organization to find gaps in skills, knowledge and performance and to address these gaps through appropriate training. You are a key part of the Rithum global workforce, providing seamless and consistent service to clients and colleagues, regardless of location.

As a TDS, you demonstrate personal responsibility for career self-management by identifying and pursuing opportunities for competency, role, or career improvement.  A successful TDS maximizes use of internal company resources to develop their professional skill set, and applies insights gained through both formal and informal feedback. The TDS is a veteran contributor who is passionate about designing, implementing and coordinating effective methods to educate, enhance performance and drive client service quality and service delivery.

You serve a critical role in the Rithum global workforce, providing seamless and consistent service to clients and colleagues, regardless of location.   Seen as a leader in the environment and are expected to model our core values to clients and colleagues. You are expected to demonstrate a high degree of personal and professional integrity, respect the diversity and contributions of your colleagues, and comply with both the spirit and the letter of company processes and legal obligations.

Responsibilities

• Develop a comprehensive training curriculum using instructional design and adult learning principles
• Support the creation and delivery of product, corporate, and technical training.Organize and align resources across teams and departments to develop and maintain training regimens.
• Cultivate and maintain relationships across multiple job families and functions, understand the needs of each group, and develop tactics and strategies to support them.
• Develop, monitor, maintain, and socialize the effectiveness of training efforts to stakeholders throughout the organization.
• Demonstrate subject matter expertise in industry trends, applications, and best practices through regular research and continued education.
• Coordinate with stakeholders throughout the organization to ensure that attendees and collaborators are engaged and encouraged to participate in training activities.
• Create and maintain client-facing in-app videos to support self-service options

Qualifications 

Minimum Qualifications  

• 2+ years of experience creating training and development programs
• Experience with AI video tooling or AI video generation
• Fluent in both written and spoken English
• Strong knowledge of Microsoft Office and any Learning Management System.
• Experience developing comprehensive training curriculum using instructional design and adult learning principles
• Experience creating video-based training
• Excellent organizational, analytical, communication, and interpersonal skills

Preferred Qualifications 

• Bachelor’s degree in a related field
• Experience with Jira
• Experience with Thinkific

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Training and Development Specialist (TDS), you are responsible for contributing to and participating in the creation, curation, and delivery of adult learning programs for Rithum. In this role you utilize internal knowledge resources to develop a curriculum that reflects best practices and technical detail and organizes training activities to deliver and maintain appropriate content across multiple mediums. You demonstrate familiarity with instructional methods, content organization, and skills development, and leverage these skills to ensure knowledge acquisition, application, and retention.

In this role, you work in conjunction with your manager and other team members to actively assess the needs of individuals, teams and the organization to find gaps in skills, knowledge and performance and to address these gaps through appropriate training. You are a key part of the Rithum global workforce, providing seamless and consistent service to clients and colleagues, regardless of location.

As a TDS, you demonstrate personal responsibility for career self-management by identifying and pursuing opportunities for competency, role, or career improvement.  A successful TDS maximizes use of internal company resources to develop their professional skill set, and applies insights gained through both formal and informal feedback. The TDS is a veteran contributor who is passionate about designing, implementing and coordinating effective methods to educate, enhance performance and drive client service quality and service delivery.

You serve a critical role in the Rithum global workforce, providing seamless and consistent service to clients and colleagues, regardless of location.   Seen as a leader in the environment and are expected to model our core values to clients and colleagues. You are expected to demonstrate a high degree of personal and professional integrity, respect the diversity and contributions of your colleagues, and comply with both the spirit and the letter of company processes and legal obligations.

Responsibilities

• Develop a comprehensive training curriculum using instructional design and adult learning principles
• Support the creation and delivery of product, corporate, and technical training.Organize and align resources across teams and departments to develop and maintain training regimens.
• Cultivate and maintain relationships across multiple job families and functions, understand the needs of each group, and develop tactics and strategies to support them.
• Develop, monitor, maintain, and socialize the effectiveness of training efforts to stakeholders throughout the organization.
• Demonstrate subject matter expertise in industry trends, applications, and best practices through regular research and continued education.
• Coordinate with stakeholders throughout the organization to ensure that attendees and collaborators are engaged and encouraged to participate in training activities.
• Create and maintain client-facing in-app videos to support self-service options

Qualifications 

Minimum Qualifications  

• 2+ years of experience creating training and development programs
• Experience with AI video tooling or AI video generation
• Fluent in both written and spoken English
• Strong knowledge of Microsoft Office and any Learning Management System.
• Experience developing comprehensive training curriculum using instructional design and adult learning principles
• Experience creating video-based training
• Excellent organizational, analytical, communication, and interpersonal skills

Preferred Qualifications 

• Bachelor’s degree in a related field
• Experience with Jira
• Experience with Thinkific

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

About the role

To support the scaling momentum we are witnessing, we are hiring multiple Senior Engineering Managers across several teams. This is a unique opportunity to lead high-performing engineering teams, drive technical excellence, and shape impactful products at scale in a fast-moving, collaborative environment.

We’re looking for someone who has:

• Experience in Technical and People leadership
• Strong exposure to hiring engineers and establishing team culture.
• Deep understanding of the software development lifecycle
• Advocate of servant leadership: Takes a hands-on approach to engineering daily basis.
• Experience resolving complex engineering and communication issues
• Great time management, organizational and multitasking skills

Bonus points for:

• Experience of hiring and scaling a distributed team across multiple domains.
• Experience with developing, deploying, and maintaining microservices-oriented applications

What you’ll be doing:

• Hiring  and leading a the team of engineers; reporting directly to you will be engineers (tech leads, software engineers, QAs)
• Ensure growth and development opportunities for all team members which includes employee coaching and mentoring, identifying and removing roadblocks and distractions, running regular 1:1s and feedback sessions with team members, performing performance reviews for the direct reports
• Nurturing a strong relationship with other engineering managers, technical leads and product managers
• Stakeholder coordination: defining priorities, managing expectations, ensuring regular updates and follow-ups regarding the teams’ scope of work
• Supporting engineering department goals by setting team requirements, goals and timelines
• Making relevant technical and business decisions that ensure predictable delivery in terms of timelines, stability, and performance
• Building and maintaining the culture of engineering excellence - we don’t cut corners when it comes to quality and reliability

About the role

To support the scaling momentum we are witnessing, we are hiring multiple Senior Engineering Managers across several teams. This is a unique opportunity to lead high-performing engineering teams, drive technical excellence, and shape impactful products at scale in a fast-moving, collaborative environment.

We’re looking for someone who has:

• Experience in Technical and People leadership
• Strong exposure to hiring engineers and establishing team culture.
• Deep understanding of the software development lifecycle
• Advocate of servant leadership: Takes a hands-on approach to engineering daily basis.
• Experience resolving complex engineering and communication issues
• Great time management, organizational and multitasking skills

Bonus points for:

• Experience of hiring and scaling a distributed team across multiple domains.
• Experience with developing, deploying, and maintaining microservices-oriented applications

What you’ll be doing:

• Hiring  and leading a the team of engineers; reporting directly to you will be engineers (tech leads, software engineers, QAs)
• Ensure growth and development opportunities for all team members which includes employee coaching and mentoring, identifying and removing roadblocks and distractions, running regular 1:1s and feedback sessions with team members, performing performance reviews for the direct reports
• Nurturing a strong relationship with other engineering managers, technical leads and product managers
• Stakeholder coordination: defining priorities, managing expectations, ensuring regular updates and follow-ups regarding the teams’ scope of work
• Supporting engineering department goals by setting team requirements, goals and timelines
• Making relevant technical and business decisions that ensure predictable delivery in terms of timelines, stability, and performance
• Building and maintaining the culture of engineering excellence - we don’t cut corners when it comes to quality and reliability

Job details
● 💼 Engineering Team
● 📍 Spain - Barcelona
● 🕜 Full-Time/Remote

What you will do

As an Engineering Manager, you will lead an engineering team that builds and operates systems at scale within our platform. This is a high-impact leadership role where you will see your team's work directly translate into real-world applications that impact businesses worldwide. The role requires you to combine strong technical experience with operational and people management excellence.

Where you will have impact

• Lead, coach, and mentor a team of engineers, fostering a culture of technical excellence and long-term career growth.
• Be the technical guide the team can lean on for growing their technical careers and for collaborating on their technical work, while at the same time being strong with people, organization, structure, planning and driving delivery.
• (Help) the architecture, design, implementation, maintenance, improvements and scaling of the systems your team owns.
• You will be at the forefront of our AI evolution, helping to embed intelligence into our platform. You'll not only build AI features for our customers but also champion an AI-first development culture within the engineering team.
• Identify, estimate, plan and deliver continuous improvements with the team in system quality, stability, observability, performance, and reliability.
• Collaborate closely with product, other engineering teams, support and business teams.

About our team

You'll be leading a skilled team of engineers who build and maintain critical parts of our platform. The team works on technically challenging problems at scale, turning complex requirements into reliable, high-quality solutions that power our products for the hospitality industry.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance.
• Alan Flex benefits: 160€/month for food or nursery.
• Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery. 
• Wellbeing support: Subsidized ClassPass subscription.
• Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• You are an experienced people leader with a passion for coaching and mentoring engineers, driving their technical and professional growth.
• You have experience architecting, designing, implementing, testing, deploying and maintaining complex software systems.
• You have a proactive, "can-do" attitude, viewing challenges as opportunities and inspiring a positive, solution-oriented mindset within your team.
• You excel at seeing the bigger picture, breaking down large projects into clear, manageable tasks, and accurately estimating effort.
• You are a forward-thinking builder who views AI as a core component of modern engineering. You have a proven interest (or experience) in working with LLMs, agentic workflows, or AI-assisted coding tools to ship higher-quality code, faster.
• You get energized from optimizing structure, tooling, processes and ways of working.
• While this is a leadership role, you come from a strong hands-on engineering background and can act as a technical guide for your team.
• Professional proficiency in Python or similar languages for building systems at scale.
• Experience with cloud platforms and modern infrastructure (e.g. GCP, AWS, or Azure).
• Fluency in English, with excellent communication and stakeholder management skills.

We welcome

• Experience within the hospitality technology sector or similar industries (e.g. airline industry).
• Experience with data engineering (large-scale data processing and pipeline development), distributed systems, or high-throughput architectures.
• Strong knowledge of data cloud technologies, data streaming systems (like Kafka or Google Cloud Pub/Sub), and cloud database solutions (like BigQuery, Snowflake, or Databricks).

Technologies you will work with

Python, Google Cloud Platform (GCP), BigQuery, Spanner, Pub/Sub, Kubernetes.

Welcome to DKB Code Factory…. 

{ { … a_place_to_stay_yourself:

} } ; 

{ { … a_place_to_stay_curious:

The Senior Engineering Manager will build and scale a manager‑of‑managers layer and a reusable engineering platform across five teams in Valencia and Berlin, enabling rapid, secure, and maintainable delivery of a new business banking product. This role combines people leadership (hiring, coaching, performance calibration) with hands‑on ownership of engineering standards, platform architecture, and delivery practices in a regulated banking context.

} } ; 

{ your_responsibilities: [

• Lead and grow a manager‑of‑managers layer: hire, coach, and develop founding Engineering Managers and create clear career pathways across the Valencia site.  
• Own the engineering operating system: establish and enforce standards for code review, testing, CI/CD, architecture review, observability, and incident handling.  
• Drive multi‑team delivery from discovery through MVP and production hardening, resolving cross‑team dependencies and maintaining release discipline.  
• Build a modular, reusable business‑banking platform that accelerates future use cases and reduces duplicated implementation effort.  
• Ensure service reliability, performance, security, auditability, and operational readiness for customer‑facing mobile and backend systems.  
• Partner with Product, Design, Security, Architecture, and Compliance to align priorities and deliver customer value.  
• Represent Valencia engineering in site‑building, talent planning, and leadership alignment with the Head of Valencia.

] } ;

{ following_qualifications_would_be_in_line_with_our_desired_profile_for_this_position: [

• Proven experience as a manager of managers, directly leading and developing multiple Engineering Managers across teams.
• Demonstrable track record of multi‑team product engineering leadership (not only project/delivery management).
• Concrete examples of hiring, performance management, and building quality systems (scorecards, calibration, promotion decisions).
• Credible engineering depth: experience making technical trade‑offs, influencing architecture, and explaining technical decisions to engineers and non‑technical stakeholders.
• Hands‑on experience with engineering standards and platforms: CI/CD rollout, automated testing, observability, and incident response processes.
• Experience operating within regulated environments (security, compliance, audit readiness) or equivalent domain experience.
• Excellent communication and stakeholder management skills; ability to create psychological safety and coach managers.
• Fluent in English; Spanish language skills are a plus.
• Experience with cloud platforms (AWS or GCP), Kubernetes, and containerised deployments (nice-to-have).
• Familiarity with CI tooling (GitLab/GitHub Actions, Jenkins), observability stacks (Prometheus/Grafana, tracing), and mobile stacks (Kotlin/Swift or React Native) (nice-to-have).
• You're passionate about your work, but also know how to enjoy your free time!

] } ;

About Unframe

Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.
Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally.

About the role

As Senior Solution Marketing Manager, you will own and drive solution positioning and storytelling across our enterprise AI platform. You will translate technical capabilities into clear, differentiated, outcome-driven solutions that accelerate enterprise pipeline and revenue.

You will own 3–4 priority industries and be accountable for narrative clarity, differentiation, and pipeline contribution within them. You will define the “why us, why now,” connect our platform to measurable business outcomes, and equip Sales with compelling narratives that win competitive deals.

This role requires both strategic clarity and hands-on execution, balancing high-level solution positioning with the creation of practical, revenue-driving collateral and sales enablement assets.

What you’ll do

• Develop clear, outcome-driven solution narratives that translate platform capabilities into business value
• Define and articulate use-case positioning, including target buyers, core pain points, and measurable impact
• Establish strong differentiation against internal builds, AI point solutions, and other enterprise AI platforms
• Build solution-specific assets including pitch decks, briefs, one-pagers, messaging frameworks, and competitive battlecards
• Partner closely with Sales to refine pitch tracks, address objections, and strengthen deal positioning
• Collaborate with Product to ensure capabilities are accurately reflected in external messaging
• Create metrics-backed case studies and proof points tailored to industry buyers
• Support demand generation with industry- and solution-focused messaging for campaigns, webinars, and thought leadership
• Continuously gather market feedback to sharpen positioning and improve win rates

What we are looking for

• 7-10 years of experience in B2B solution marketing or enterprise product marketing, preferably in AI, data, or platform companies
• Proven ability to translate complex technical capabilities into clear, business-oriented narratives
• Experience building industry narratives and packaging horizontal platforms into vertical-relevant solutions 
• Strong understanding of enterprise buying dynamics and multi-stakeholder sales environments
• Comfortable operating across industries and packaging horizontal platforms into concrete use cases
• Exceptional communication skills, with the ability to create clarity from ambiguity
• Highly self-directed, structured, and execution-oriented

Why join us

This is an opportunity to define how enterprise buyers understand and adopt our AI platform. You won’t just support messaging - you will shape industry narratives, influence enterprise deal strategy, and directly impact pipeline growth.

If you thrive on ownership, care deeply about clarity and differentiation, and want to turn powerful technology into must-buy enterprise solutions, this role offers both strategic influence and tangible revenue impact.

If you’re excited to build, sharpen, and scale solution storytelling at a high-growth AI company — we’d love to meet you.

Opportunity for Impact

Taxbit is seeking an Implementation Manager to help launch our new office in Madrid, Spain. This opportunity reflects Taxbit’s continued global expansion, with this role being a pivotal piece of growing our customer base and network in the region.

As an Implementation Manager, you’ll serve as a trusted advisor to our enterprise customers by: 

• Partnering closely with exchanges and FinTechs to design, implement, and activate TaxBit’s products and solutions
• Working in close collaboration with our engineers and subject matter experts (SMEs) to optimize quality and business impact for your portfolio of customers
• Creating feedback loops from our largest customers back to our engineering teams to help inform our product roadmap and design value-adding products 

You’ll have lots of fun opportunities to scale your impact in a hypergrowth startup! 

This role is based in Madrid. Candidates must be legally authorized to work in Spain or another European Union country without company-sponsored visa support (e.g., holders of a valid Residency and Work Visa or Permanent Resident status). 

Role and Responsibilities

• Project manage complex implementation engagements for enterprise accounts
• Oversee overall project plan and implementation with Taxbit SMEs and engineers
• Capture and document clients’ business goals then translate the goals into technical requirements
• Work with TaxBit SMEs and engineers to document clients’ data requirements and architecture to drive discussions with clients
• Establish, develop and own client relationships with business and IT stakeholders
• Help clients integrate with TaxBit’s product suite
• Debug and investigate complex issues independently and escalate as needed
• Lead customer launches and ensure post go-live success
• Contribute to a great team culture and working environment

Professional Qualifications

• Bachelor’s Degree in Accounting, Business, Information Systems or similar
• 4+ years of experience in technology consulting, professional services, data analysis or related fields

Personal Characteristics 

• Experience in enterprise architecture, including AWS, integration technologies, and APIs
• Experience working with Engineering teams
• Effective communication and client management skills
• Strong problem solving skills and an ability to thrive amidst ambiguity
• Strong desire to work in a hyper-growth startup with a collaborative teamwork and leadership approach
• Passion for and curiosity about digital assets
• Background and expertise in FinTech or Tax & Accounting preferred 

An overview of this role

As the first Engineering Manager embedded the Upstream Studios organization at GitLab, you'll lead a focused team of Engineers responsible for two foundational surfaces: the Pajamas Design System, which powers the coherence of the entire GitLab product, and docs.gitlab.com, the documentation platform serving millions of GitLab users and contributors worldwide. 

This is a rare opportunity to define what engineering leadership looks like inside a design organization. You’ll report to the Chief Design Officer and partner closely with Product Design, Technical Writing, Localization, Marketing, Product Management, and Engineering leaders across GitLab. Critically, the design system is a contribution-based, company-wide platform that engineers across the entire organization depend on and actively participate in. Building those partnerships and making it easier for engineers everywhere to contribute to Pajamas will be central to your success. 

You’ll be a hands-on technical leader and people manager in equal measure: guiding architecture decisions, shaping contribution workflows, and helping a small, high-impact team do some of the most leveraged work at GitLab.

What you'll do

• Lead, mentor,and grow a high-performing team of engineers, working across the Pajamas Design System and the GitLab documentation site.
• Define and build the engineering practice within Upstream Studios–this is a new function and you’ll have real influence over how it takes shape.
• Guide architecture and technical decisions for the design system (components, tokens, patterns) and the docs site (performance, reliability, infrastructure, localization).
• Help others across the organization understand the strategic value of a well-maintained design system and documentation platform.
• Advocates for engineering quality: technical debt, accessibility standards, customer issues, security, and platform reliability.
• Collaborate with Product Design and Technical Writing to translate design and content needs into scalable technical solutions

What you'll bring

• Experience leading infrastructure, platform, or development teams, with a track record of building high-performing, values-aligned teams.
• Deep expertise in design systems–including design tokens, component architecture, accessibility standards, and contribution models.
• Excellent technical background, including professional experience with Git, docs-as-code, Hugo, accessibility and building and maintaining a design system.
• Experience of building and supporting multi-lingual sites and localization workflows at scale.
• Professional experience with JavaScript (Vue.js) and familiarity with Elasticsearch, Ruby/Go, AI tools, and continuous integration and continuous deployment (CI/CD) practices.
• Strong expertise in running and scaling large, consumer-grade platforms, with a focus on reliability, security, performance, and scalability.
• Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment.
• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions.
• Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems
• Comfort working in a highly agile, intensely iterative software development process.
• Passion for open source and developer tools, with a commitment to GitLab's values, inclusive culture, and high-performance expectations.

About the team

Upstream Studios is the full-stack experience organization for GitLab. We imagine it, we design it, we document it, we ship it—partnering across product, engineering, and marketing to deliver a continuous deployment of quality.

We integrate research, design, frontend engineering, documentation, and brand into a unified delivery pipeline, shaping how customers experience GitLab from first impression to final deployment. For more information on how we work, see the Upstream Studios section of the GitLab Handbook.

We are seeking an experienced Middle Project Manager with a strong background in Project Management and Process Implementation to lead the development and implementation of the new internal systems and business processes. The ideal candidate has a blend of project management, analytical, and soft skills to analyze and improve processes on department and company levels and communicate directly with the stakeholders.

Key responsibilities:

• Lead the end-to-end internal project lifecycle - from requirements gathering to solution delivery and business process implementation
• Conduct user interviews and stakeholder discovery sessions to identify business needs, validate assumptions, shape the direction of process or system improvements, and translate them into clear, actionable project requirements
• Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage
• Work closely with product managers, design, development, and other teams to ensure timely and high-quality delivery
• Identify and manage project risks, issues, and dependencies, providing mitigation strategies and solutions
• Lead change management efforts, ensuring smooth transitions and stakeholder engagement throughout project phases
• Monitor project performance and KPIs, ensuring alignment with project objectives and business outcomes
• Lead business process implementation - ensuring solutions are embedded into actual workflows and adopted by the teams
• Collect and analyze data to support decision-making and proposed solutions
• Prepare and deliver progress reports, presentations, and status updates to stakeholders and senior management
• Maintain awareness of industry trends, emerging technologies, and best practices
• Proactively identify potential process improvements, efficiency gaps, and blind spots across teams and workflows

Qualifications

• 3+ years of experience in project management
• Strong organizational, planning, and delivery skills
• Experience in business process analysis and optimization, or product workflow buildup, is a must
• Strong communication and stakeholder management skills
• Experience working with cross-functional teams and both business and technical stakeholders
• Data-driven approach to decision-making
• Experience working with AI or implementing AI into products or business processes 
• Ability to work independently and as part of a team
• Flexibility to adapt to changing requirements and deadlines
• English at least B2
• Ukrainian and/or Russian language is a plus

What We Offer

• Opportunity to shape the backbone systems of a modern, data-driven digital company.
• Autonomy to lead meaningful projects from ideation to impact.
• A collaborative, innovation-first environment that values initiative and experimentation.
• Reduced working hours on Fridays during the summer.
• Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.

Why Join Us

You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in Madrid, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in Spain and be able to speak fluent Spanish and English, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent Spanish and English

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of an Analytics Engineer

Working at the intersection of data engineering and business logic, you will play a critical role in the Data Science and Engineering Department at Upsun. By transforming vast amounts of raw platform events and business data into high-quality metrics, you enable deeper insights into our customers and internal operations. You serve as a strategic advisor to both technical and non-technical teams, ensuring that data-driven decision-making is accessible, performant, and reliable across the entire organization. Your work directly influences how we build our products and scale our global infrastructure.

What to expect

• Data Modeling and Design: You will implement models that transform raw data into useful metrics and comprehensive data products.
• Cross-Functional Collaboration: You will partner with various teams to gather requirements, align methodologies, and advocate for best practices in data consumption.
• Scalable Solutions: You will manage data at various scales, including petabyte-level datasets, using efficient and performant techniques.
• Operational Efficiency: You will improve our codebase and processes by delivering repeatable, well-documented solutions.
• Strategic Advisory: You will help business units understand the impact of specific metrics and the cascading effects on product components.
• Global Remote Culture: You will work within a multicultural, remote-first environment that values curiosity and a thirst for knowledge.

What you bring

• SQL and DBT Expertise: You have experience building and maintaining data models within a production environment.
• Python Familiarity: You are comfortable with Python development for data-related tasks.
• Cloud Data Warehousing: You are familiar with GCP or AWS services such as BigQuery, Redshift, or Athena.
• ETL/ELT Knowledge: You understand which methodologies are best suited for different data scales and business needs.
• Analytical Curiosity: You possess a natural drive to explore data, standardize it, and solve complex business challenges.
• Data Visualization Skills: You have experience using tools like Metabase or Hex to create clear and actionable data products.
• Infrastructure and Tooling: You are familiar with ingestion tools like Fivetran and reverse ETL workflows using Hightouch.
• Version Control: You have prior experience using Git to manage your code and collaborate with others.
• Critical Thinking: You can effectively weigh the tradeoffs of different technical approaches to find the best solution.

Bonus

• Familiarity with continuous integration and continuous delivery pipelines (CI/CD).
• Prior experience working with FinOps principles or FOCUS data models.
• Broader experience with various cloud infrastructure and service offerings.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Director, Data Engineering and Data Science)
3. 60 Minutes with Team (ICs)
4. 45 Minutes with Executive (CFO)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, Canada, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Cloud Support Engineer

Support at Upsun is more than a ticket queue - it’s about solving complex technical challenges, collaborating globally, and helping developers succeed. Our CSE’s are deeply technical, curious, and committed to creating a world-class support experience for our users.

In this customer-facing, engineering-adjacent role, you’ll help troubleshoot infrastructure, application, and deployment issues across a broad tech stack. You'll work in a high-trust, async-first environment where autonomy, problem-solving, and clear communication are key. If you enjoy tackling unsolved problems and making things better every day — this role might be for you!

What to expect

• Technical resolution: Resolve technical issues across infrastructure, deployments, databases, caching, and web performance

• Support management: Manage support tickets via Zendesk, with occasional live chat or voice support where needed

• Platform reliability: Contribute to platform reliability by monitoring alert queues and participating in on-call rotation during working hours

• Cross-team collaboration: Collaborate with Product and Engineering to escalate bugs, report edge cases, and improve internal tooling

• Knowledge sharing: Improve documentation and knowledge sharing across global support teams

• Web infrastructure troubleshooting: Troubleshoot issues related to DNS, CDN, SSL/TLS, and web infrastructure at scale

• Continuous improvement: Identify recurring problems and suggest improvements to systems, workflows, and documentation

What you bring

• Linux systems experience: You're comfortable in the terminal and can navigate production environments

• Coding or scripting ability: You have experience with at least one backend language (e.g., Go, Python, PHP, Ruby, Node.js)

• Cloud infrastructure familiarity: You've worked in or supported distributed systems, containerized environments, or cloud platforms

• Networking basics: You understand how the internet works, and can debug issues with DNS, SSL, CDN, etc.

• Strong written communication: You express technical ideas clearly and collaborate effectively in async global teams

• Problem-solving mindset: You take initiative, enjoy digging into issues, and look for ways to improve how we work

• Strong customer-centric mindset: You care about delivering value to users and partners. You approach problems with empathy and consider the end-user experience in your decisions. 

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Spain or the UK. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

🕐 Please note this role requires specific requirements for support coverage:

•  Flexible Hours: 06:00-16:00 UTC (8 hours work)

• Weekend Schedule:

  • First 6 to 9 months: You will work Monday–Friday during your training (onboarding).

  • After training: Your schedule will change to include Saturdays and Sundays. You will have two fixed weekdays off (for example, Monday and Tuesday) instead.

If you’re unable to reliably work during the required hours & days in your region, we unfortunately won’t be able to consider your application for this role.

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Manager, Support)
3. 60 Minutes with Team (IC's)
4. 45 Minutes with Executive (Senior Director, Support)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Communication Designer

As the Communication Designer at Upsun, you are the guardian of our visual identity and the engine behind our brand’s daily expression. You bridge the gap between high-level brand strategy and tactical execution, ensuring that every touchpoint, from digital campaigns to internal assets, is cohesive, polished, and impactful. Your work doesn't just make things look good; it builds trust with our technical audience and clarifies our complex value proposition through world-class design.

You thrive in a fast-paced environment where you can balance "doing" with "directing." Whether you are getting your hands dirty in Figma or providing critical feedback to our external agency partners, you ensure our brand remains consistent, modern, and scalable. You are a visual storyteller who understands that in the tech space, clarity is the ultimate form of sophistication.

By joining us, you’ll have the opportunity to shape the visual language of Upsun's global visibility across internal and external assets, making a measurable impact on the entire scope of how our brand is perceived and received.

In this role, you report directly to the Head of Brand and Communications and serve as a cross-functional partner to Marketing, Product, Sales, Engineer, and People teams.

What to expect

• Lead Daily Design Execution: Produce high-fidelity visual assets for social media, website components, sales enablement decks, and digital advertising.
• Translate Technical Concepts: Partner with Product Design to turn complex technical workflows into simplified, "marketing-ready" UI visualizations and original vector illustrations.
• Manage External Partners: Act as the primary creative lead for external agencies and freelancers, providing actionable feedback and quality control to ensure output meets our brand standards.
• Evolve the Design System: Maintain and expand our library of reusable design components and brand guidelines to ensure global scalability and consistency.
• Collaborate on Campaigns: Work with Growth and Events teams to translate strategic briefs into high-performing visual assets that drive engagement and conversion.

What you bring

• Professional Design Experience: 2+ years as a brand designer or art director, ideally within a B2B tech environment or a fast-paced creative agency.
• Tooling Expertise: Expert-level proficiency in Figma and Adobe Creative Cloud (Illustrator, Photoshop, InDesign), along with comfort using Google Workspace and Slack.
• Systems Thinking: A proven ability to work with and evolve complex brand systems and component libraries across diverse formats.
• Technical Visualization: Exceptional skills in vector design and the ability to translate abstract cloud concepts into visuals that resonate with a developer audience.
• Workflow Autonomy: Strong organizational skills to manage high-volume requests via project management tools like ClickUp, prioritizing tasks based on business impact.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Head of Brand and Communications)
3. 60 Minutes with Team (Communications Specialist, Senior Web Designer)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options (UK, Germany)

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here.

We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Technical Success Manager

As a Technical Success Manager (TSM), you are the technical linchpin of the customer journey and a dedicated strategic advisor for our key accounts. You bridge the gap between complex technical execution and tangible business value, acting as the "glue" that ensures the promises made during sales become a reality. While Support handles reactive troubleshooting, you are the proactive force preventing friction before it starts. By designing reusable workflows and documenting unique challenges, you don't just solve problems for one customer—you scale the collective intelligence of the entire Upsun Customer Success organization.

What to expect

• Strategic Advisory: Own the post-go-live relationship for high-value accounts, acting as a technical authority to align our platform’s capabilities with their long-term business objectives.
• Architectural Optimization: Guide existing customers through complex growth phases and architectural shifts, ensuring their configurations are optimized for peak performance and scalability.
• Proactive Adoption: Identify underutilized features and provide the deep-dive technical guidance necessary to ensure customers realize the full ROI of the Upsun platform.
• Cross-Functional Liaison: Act as the critical link between your customers and internal teams (Support, Product, Engineering) to facilitate root cause analysis and influence the product roadmap.
• Operational Maturity: Contribute to our team’s growth by developing technical playbooks and reusable templates that drive efficiency across the global organization.

What you bring

• PaaS Ecosystem Expertise: Deep experience in cloud infrastructure and developer tools, with a natural empathy for the challenges faced by modern, developer-focused organizations.
• Consulting Experience: Typically 5–8+ years in technical account management or systems engineering, with a proven ability to translate technical health into operational excellence.
• Architectural Fluency: The ability to design sophisticated technical workflows and architectures that align with diverse infrastructure standards.
• Stakeholder Mastery: High emotional intelligence and communication skills, allowing you to build trust with both C-suite executives and hands-on engineering leads.
• Linguistic Versatility: Professional fluency in both English and either French or German is required to support our EMEA portfolio.

Bonus Points

• Change Management: Formal experience or certification in change management methodologies related to software adoption.
• CS Tooling: Familiarity with customer success platforms like Gainsight or ChurnZero, or product analytics tools such as Datadog or Pendo.
• Developer Roots: A background in DevOps or software development that allows you to speak the same language as our core users.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Senior Manager, Customer Care)
3. 60 Minutes with Team (Senior Director, Customer Solutions & Senior Manager, Onboarding and Migration Specialists)
4. 45 Minutes with Executive (Senior Director, Professional Services)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Communication Designer

As the Communication Designer at Upsun, you are the guardian of our visual identity and the engine behind our brand’s daily expression. You bridge the gap between high-level brand strategy and tactical execution, ensuring that every touchpoint, from digital campaigns to internal assets, is cohesive, polished, and impactful. Your work doesn't just make things look good; it builds trust with our technical audience and clarifies our complex value proposition through world-class design.

You thrive in a fast-paced environment where you can balance "doing" with "directing." Whether you are getting your hands dirty in Figma or providing critical feedback to our external agency partners, you ensure our brand remains consistent, modern, and scalable. You are a visual storyteller who understands that in the tech space, clarity is the ultimate form of sophistication.

By joining us, you’ll have the opportunity to shape the visual language of Upsun's global visibility across internal and external assets, making a measurable impact on the entire scope of how our brand is perceived and received.

In this role, you report directly to the Head of Brand and Communications and serve as a cross-functional partner to Marketing, Product, Sales, Engineer, and People teams.

What to expect

• Lead Daily Design Execution: Produce high-fidelity visual assets for social media, website components, sales enablement decks, and digital advertising.
• Translate Technical Concepts: Partner with Product Design to turn complex technical workflows into simplified, "marketing-ready" UI visualizations and original vector illustrations.
• Manage External Partners: Act as the primary creative lead for external agencies and freelancers, providing actionable feedback and quality control to ensure output meets our brand standards.
• Evolve the Design System: Maintain and expand our library of reusable design components and brand guidelines to ensure global scalability and consistency.
• Collaborate on Campaigns: Work with Growth and Events teams to translate strategic briefs into high-performing visual assets that drive engagement and conversion.

What you bring

• Professional Design Experience: 2+ years as a brand designer or art director, ideally within a B2B tech environment or a fast-paced creative agency.
• Tooling Expertise: Expert-level proficiency in Figma and Adobe Creative Cloud (Illustrator, Photoshop, InDesign), along with comfort using Google Workspace and Slack.
• Systems Thinking: A proven ability to work with and evolve complex brand systems and component libraries across diverse formats.
• Technical Visualization: Exceptional skills in vector design and the ability to translate abstract cloud concepts into visuals that resonate with a developer audience.
• Workflow Autonomy: Strong organizational skills to manage high-volume requests via project management tools like ClickUp, prioritizing tasks based on business impact.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Head of Brand and Communications)
3. 60 Minutes with Team (Communications Specialist, Senior Web Designer)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options (UK, Germany)

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here.

We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of an Analytics Engineer

Working at the intersection of data engineering and business logic, you will play a critical role in the Data Science and Engineering Department at Upsun. By transforming vast amounts of raw platform events and business data into high-quality metrics, you enable deeper insights into our customers and internal operations. You serve as a strategic advisor to both technical and non-technical teams, ensuring that data-driven decision-making is accessible, performant, and reliable across the entire organization. Your work directly influences how we build our products and scale our global infrastructure.

What to expect

• Data Modeling and Design: You will implement models that transform raw data into useful metrics and comprehensive data products.
• Cross-Functional Collaboration: You will partner with various teams to gather requirements, align methodologies, and advocate for best practices in data consumption.
• Scalable Solutions: You will manage data at various scales, including petabyte-level datasets, using efficient and performant techniques.
• Operational Efficiency: You will improve our codebase and processes by delivering repeatable, well-documented solutions.
• Strategic Advisory: You will help business units understand the impact of specific metrics and the cascading effects on product components.
• Global Remote Culture: You will work within a multicultural, remote-first environment that values curiosity and a thirst for knowledge.

What you bring

• SQL and DBT Expertise: You have experience building and maintaining data models within a production environment.
• Python Familiarity: You are comfortable with Python development for data-related tasks.
• Cloud Data Warehousing: You are familiar with GCP or AWS services such as BigQuery, Redshift, or Athena.
• ETL/ELT Knowledge: You understand which methodologies are best suited for different data scales and business needs.
• Analytical Curiosity: You possess a natural drive to explore data, standardize it, and solve complex business challenges.
• Data Visualization Skills: You have experience using tools like Metabase or Hex to create clear and actionable data products.
• Infrastructure and Tooling: You are familiar with ingestion tools like Fivetran and reverse ETL workflows using Hightouch.
• Version Control: You have prior experience using Git to manage your code and collaborate with others.
• Critical Thinking: You can effectively weigh the tradeoffs of different technical approaches to find the best solution.

Bonus

• Familiarity with continuous integration and continuous delivery pipelines (CI/CD).
• Prior experience working with FinOps principles or FOCUS data models.
• Broader experience with various cloud infrastructure and service offerings.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Director, Data Engineering and Data Science)
3. 60 Minutes with Team (ICs)
4. 45 Minutes with Executive (CFO)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, Canada, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Cloud Support Engineer

Support at Upsun is more than a ticket queue - it’s about solving complex technical challenges, collaborating globally, and helping developers succeed. Our CSE’s are deeply technical, curious, and committed to creating a world-class support experience for our users.

In this customer-facing, engineering-adjacent role, you’ll help troubleshoot infrastructure, application, and deployment issues across a broad tech stack. You'll work in a high-trust, async-first environment where autonomy, problem-solving, and clear communication are key. If you enjoy tackling unsolved problems and making things better every day — this role might be for you!

What to expect

• Technical resolution: Resolve technical issues across infrastructure, deployments, databases, caching, and web performance

• Support management: Manage support tickets via Zendesk, with occasional live chat or voice support where needed

• Platform reliability: Contribute to platform reliability by monitoring alert queues and participating in on-call rotation during working hours

• Cross-team collaboration: Collaborate with Product and Engineering to escalate bugs, report edge cases, and improve internal tooling

• Knowledge sharing: Improve documentation and knowledge sharing across global support teams

• Web infrastructure troubleshooting: Troubleshoot issues related to DNS, CDN, SSL/TLS, and web infrastructure at scale

• Continuous improvement: Identify recurring problems and suggest improvements to systems, workflows, and documentation

What you bring

• Linux systems experience: You're comfortable in the terminal and can navigate production environments

• Coding or scripting ability: You have experience with at least one backend language (e.g., Go, Python, PHP, Ruby, Node.js)

• Cloud infrastructure familiarity: You've worked in or supported distributed systems, containerized environments, or cloud platforms

• Networking basics: You understand how the internet works, and can debug issues with DNS, SSL, CDN, etc.

• Strong written communication: You express technical ideas clearly and collaborate effectively in async global teams

• Problem-solving mindset: You take initiative, enjoy digging into issues, and look for ways to improve how we work

• Strong customer-centric mindset: You care about delivering value to users and partners. You approach problems with empathy and consider the end-user experience in your decisions. 

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Spain or the UK. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

🕐 Please note this role requires specific requirements for support coverage:

•  Flexible Hours: 06:00-16:00 UTC (8 hours work)

• Weekend Schedule:

  • First 6 to 9 months: You will work Monday–Friday during your training (onboarding).

  • After training: Your schedule will change to include Saturdays and Sundays. You will have two fixed weekdays off (for example, Monday and Tuesday) instead.

If you’re unable to reliably work during the required hours & days in your region, we unfortunately won’t be able to consider your application for this role.

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Manager, Support)
3. 60 Minutes with Team (IC's)
4. 45 Minutes with Executive (Senior Director, Support)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Technical Success Manager

As a Technical Success Manager (TSM), you are the technical linchpin of the customer journey and a dedicated strategic advisor for our key accounts. You bridge the gap between complex technical execution and tangible business value, acting as the "glue" that ensures the promises made during sales become a reality. While Support handles reactive troubleshooting, you are the proactive force preventing friction before it starts. By designing reusable workflows and documenting unique challenges, you don't just solve problems for one customer—you scale the collective intelligence of the entire Upsun Customer Success organization.

What to expect

• Strategic Advisory: Own the post-go-live relationship for high-value accounts, acting as a technical authority to align our platform’s capabilities with their long-term business objectives.
• Architectural Optimization: Guide existing customers through complex growth phases and architectural shifts, ensuring their configurations are optimized for peak performance and scalability.
• Proactive Adoption: Identify underutilized features and provide the deep-dive technical guidance necessary to ensure customers realize the full ROI of the Upsun platform.
• Cross-Functional Liaison: Act as the critical link between your customers and internal teams (Support, Product, Engineering) to facilitate root cause analysis and influence the product roadmap.
• Operational Maturity: Contribute to our team’s growth by developing technical playbooks and reusable templates that drive efficiency across the global organization.

What you bring

• PaaS Ecosystem Expertise: Deep experience in cloud infrastructure and developer tools, with a natural empathy for the challenges faced by modern, developer-focused organizations.
• Consulting Experience: Typically 5–8+ years in technical account management or systems engineering, with a proven ability to translate technical health into operational excellence.
• Architectural Fluency: The ability to design sophisticated technical workflows and architectures that align with diverse infrastructure standards.
• Stakeholder Mastery: High emotional intelligence and communication skills, allowing you to build trust with both C-suite executives and hands-on engineering leads.
• Linguistic Versatility: Professional fluency in both English and either French or German is required to support our EMEA portfolio.

Bonus Points

• Change Management: Formal experience or certification in change management methodologies related to software adoption.
• CS Tooling: Familiarity with customer success platforms like Gainsight or ChurnZero, or product analytics tools such as Datadog or Pendo.
• Developer Roots: A background in DevOps or software development that allows you to speak the same language as our core users.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Senior Manager, Customer Care)
3. 60 Minutes with Team (Senior Director, Customer Solutions & Senior Manager, Onboarding and Migration Specialists)
4. 45 Minutes with Executive (Senior Director, Professional Services)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

Customer Support at Superbet is not a cost center—it’s a strategic differentiator.

As we scale internationally, delivering fast, seamless, and high-quality support becomes critical to earning customer trust and driving long-term growth. This role sits at the center of that transformation.

We’re looking for a Senior Product Manager to rethink support from the ground up—blending AI-driven automation with exceptional human experiences—to build a world-class support product.

You’ll own a high-impact, high-visibility domain, applying cutting-edge AI (LLMs, automation, proactive support) to solve real customer problems at scale, while laying the foundations for how support operates in the future.

We're looking for someone with:

• 5+ years of product management experience, preferably in Customer Experience (CX), CRM, or internal tooling.
• Experience with AI/ML applications in support (e.g., NLP, LLMs) and integrating third-party support platforms (e.g., Zendesk, Intercom or similar).
• Ability to break down complex operational workflows into data-driven product requirements.
• Exceptional ability to communicate vision and technical concepts to both executive leadership and frontline agents.

What you'll be doing

• Define and execute a multi-year product vision for Customer Support that balances automated efficiency with human-centric care.
  • Support Automation: Design and scale intelligent, AI-powered self-service experiences that resolve customer issues before they even reach an agent.
  • Agent Experience (AX): Build best-in-class internal tools and workflows that empower support agents to deliver faster, higher-quality resolutions at scale.
• Leading the development of chatbots, help centres, and automated workflows that drive high self-service resolution rates.
• Partner with Support Operations to build a world-class agent desktop that reduces Average Handle Time (AHT) and improves Agent Satisfaction.
• Monitor and optimize key performance indicators, including CSAT (Customer Satisfaction), AHT, First Response Time, and Deflection Rate.
• Collaborate closely with Engineering, Design, Data Science, and Global Support Operations to deliver integrated solutions.

WHO WE ARE 🌍

We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.

With a diverse team of 350+ people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

WHO WE'RE LOOKING FOR 🌟

We’re looking for a Senior Engineering Manager to lead and scale Manychat engineering org. In this role, you will be responsible for multiple cross-functional teams (web and mobile) through Engineering Managers and TechLeads/Seniors, shaping the organizational structure, defining strategic priorities, with a mission to help content creators unlock value from Manychat and sustain their growth at scale. You will partner closely with Product, Finance, Security, Legal, and Platform teams to drive a long-term vision, balancing delivery, system reliability, and architectural direction. Your focus will be on growing leaders, establishing clear ownership, and building a high-performing organization that delivers measurable business impact.

WHAT YOU'LL DO 🚀

• Organizational Leadership: Lead multiple teams through Engineering Managers and TechLeads/Seniors, setting clear ownership and accountability. Design and evolve the team topology and domain boundaries to support scaling and growth needs. Develop managers through coaching, mentoring, feedback, and succession planning.
• Domain Strategy & Execution: Define and drive the long-term engineering strategy for the Growth domain aligned with company’s and areas’ OKRs. Own the end to end growth funnel including engagement, retention, and expansion with clear accountability for conversion improvements and experiment velocity.
• Product & Stakeholder Partnership: Act as the engineering counterpart to Product, Design, Mobile, and Analytics leadership for the domain. Co-own monetization surfaces such as paywalls, packaging exposure, and expansion flows in close partnership with Billing and Finance teams. Drive quantified platform leverage by influencing Platform and Data roadmaps through measurable growth impact.
• Technology Strategy & Architecture Stewardship: Set the technical direction across teams to ensure scalability, reliability, and cost efficiency. Evolve Technology stack. Guide architectural decisions, reduce fragmentation, and manage technical debt at the domain level. Establish standards for system design, observability, performance, and resilience.
• Operational Excellence: Strengthen domain-level planning, capacity management, and risk mitigation practices. Drive improvements in release confidence, incident management, and delivery predictability. Be on charge of domain health metrics. Ensure event quality, metric definitions, and funnel observability meet decision grade standards.
• Talent Growth & Hiring: Own the hiring strategy for Engineering Managers and senior roles within the domain. Build a strong leadership bench and create clear career growth paths. Foster a culture of ownership, feedback, and continuous improvement.

TO SHINE IN THIS ROLE 💥

• Experience leading multiple teams through Engineering Managers in a complex product organization.
• Experience leading cross-functional teams: web and mobile (Android and iOS).
• Experience shaping organizational design and scaling engineering structures and technologies.
• Proven track record of defining domain strategy and delivering platforms at scale.
• Strong experience partnering with Product and senior stakeholders on roadmap and prioritization.
• Deep understanding of distributed systems, native mobile apps, high-load architectures, and platform reliability.
• Ability to balance short-term delivery with long-term technical sustainability.
• Fluency in English and experience working in global, cross-functional environments.
• Data Analytics experience is a plus.
• Experience working with PHP, Java, or Python in production environments is a strong plus.

WHAT WE OFFER 🤗

We care deeply about your growth, well-being, and comfort:

• 🌍 Hybrid onboarding to start work remotely and relocation support for you and your family.
• 💙 Comprehensive health insurance for both you and your family.
• 📚 Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.
• 🫶 Flexible benefits package to tailor perks that matters most for you.
• 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
• 🍽️ In-office perks, including free meals and snacks.
• 🤝 Company-funded sport activities, annual offsites and team-building events.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

With my application, I accept the Manychat Privacy Policy.

About the Role

We’re looking for an experienced Senior Partner Success Manager to join our Partner Success department as the first regional hire in EMEA. Initially we will hire one role in the region, with a plan to scale the department over time. This person will bring strong Services and/or Partner experience, and will operate at a high level very quickly. This role will report to the Director & Global Head of Partner Success.

This person will own a portfolio of Partners from a Services/delivery perspective and act as their strategic advisor. They will drive scale and maturity to help their Partners deliver high-quality results for our customers while expanding their Workato practice. 

Internally, this person will work with other partner functions (Partner Sales, Enablement, Experience, Operations) and key teams at Workato (Sales, Customer Success, and Professional Services). Externally, this person will work with partner leaders (executives, practice owners, technical leads, project managers, etc), and will also interact directly with prospective & existing customers as needed. 

This role will be critical in building and scaling the global Partner Success department - creativity and hard work, combined with relevant (and successful) experience are essential. 

Language, & Travel

Language: Fluency in English required

• Not required but nice to have: fluency/business proficiency in additional languages (French, German, Italian, Dutch, Spanish, etc)

Travel: Estimated at 25%, but may vary higher/lower as needed

Responsibilities 

Primary responsibilities (~70% of your time)

Own a portfolio of Workato partners and drive them to achieve two primary goals:

• Scale & mature your partners’ Workato practice - specifically, you will guide many of Workato’s highest priority partners (GSIs, large SIs, and priority boutique SIs)
• Deliver consistently high-quality outcomes for our joint customers

To achieve these two goals, some of the primary day-to-day activities may include:

• Build strong relationships with key leaders within your Partner organizations
• Act as a strategic advisor to your partners:
• Advise on practice/org structure, key offerings, and end-to-end Services methodology/related motions 
• Conduct partner QBRs & health reviews
• Help your partners navigate Workato’s internal process (certifications, co-delivery motions, Product updates, etc):
• Help partners win key deals:
• Work with Partner Sales to guide partners to deliver high-quality & compelling proposals (validate proposals, align with internal teams on co-delivery plans, etc)
• Monitor all projects led by your Partner:
• Support any escalated/Red/Yellow projects, ensure metrics are tracked and reported, etc
• Ensure close alignment between your Partners and the account teams (CSM, Account Executives, Professional Services, etc) 
• Scale & mature their Workato practice (the “Program Perspective”)
• Deliver consistently high-quality outcomes for our joint customers (the “Project Perspective”)
• Act as an internal expert & advocate for your Partners
• Be the go-to person to handle internal questions about your Partners’ delivery capabilities, experience, success stories/case studies, performance/metrics, etc
• Identify & track potential opportunities to bring your Partners into and coordinate with other internal teams to assess fit & handle logistics
• Advocate for what your Partners need from Workato. Balance your advocacy with holding your Partners accountable, while always prioritizing the customer

Secondary responsibilities (~30% of your time)

• Guide internal teams on Partner Success processes & ensure compliance
• Rollout new programs/processes and ensure key audiences are informed
• Support leadership with department building & other activities
• Help define new programs, build processes & assets, track data, etc
• Ensure system compliance for data cleanliness & analysis
• Support other Partners outside your core portfolio
• Ad-hoc support for individual partners and/or programmatic/high-volume support for partners without a dedicated Partner Success Manager
• Build strong relationships with internal teams & leaders
• Partner Sales, Partner Enablement, Sales, Professional Services, Customer Success, etc.
• Stay up to date on Workato Product offerings & positioning
• Attend in-person events as necessary

Skills & Experience Needed

Experience

A Mix of the following experience is required (it is not expected that a candidate will possess all of the following): 

• Deep experience & track record of success in an Enterprise SaaS environment (often 8+ years, though responsibilities & results are more important than years), working in or alongside the following roles:
• Partner Success, Professional Services, Customer Success, Partner/Alliances/Channel Sales and/or supporting Partner functions, Software Sales, or similar roles
• Strong Professional Services experience, including some or all of the following:
• Building/scaling delivery practices (org design/hiring, building offerings with scope/pricing, etc)
• Services GTM experience (managing sales cycles, scoping engagements, delivering proposals including staffing/scope/budget/timeline, writing SOWs/contracts, driving expansions/extensions)
• Project management (ownership of scope/budget/timeline, oversight of delivery teams and SDLC/quality control, escalation management/project recoveries, formal certifications like PMP)
• Experience working with or within Partner organizations in an Enterprise SaaS environment, including some or all of the following:
• Experience managing a portfolio of global or enterprise partners (GSIs, SIs, etc)
• Strong understanding of partner-driven revenue models (sourced vs. influenced)
  Ability to align partner success activities to pipeline, bookings, and expansion
• Experience enforcing certification requirements, co-delivery rules, etc
• Joint Partner + Internal Professional Services co-delivery approaches/engagements
• Technical experience/background:
• iPaaS / Enterprise Orchestration knowledge: enough technical fluency to assess delivery approaches, quality controls, and realistic staffing/timelines for integration/automation projects
• Experience with hands-on software implementation, architecture design, or similar technical roles
• Other experience:
• Consulting: Experience guiding others on best practices to implement your recommendations
• Program design/rollout/change management: Experience building and launching new processes/programs, handling objections, and driving adoption across internal & external teams
• Department contributions: Track record of going above and beyond to contribute to department success & scale (creating repeatable processes, providing creative ideals/solutions, etc)
• Data analysis & usage: Experience collecting data, establishing & tracking metrics, using data to identify insights and translating into action plans

Skills

• Excellent at execution: highly organized without needs others to , enjoys the tactical details/logistics of operations, and always deliver results
• Strong work ethic: always meets deadlines and can be counted on when things get busy
• Attention to detail: obvious whether designing processes, analyzing data, or writing an email
• Communication: very comfortable leading executive-level meetings/presentations, writes and speaks clearly, proactively communicates status & needs
• Relationship Building: creates and maintains close relationships with key individuals
• Learning: able to learn new technologies, open minded and flexible
• Creativity: generates ideas, solves problems, suggests unusual approaches
• Logical Decision Making: understands priorities and makes decisions with the big picture in mind
• Collaboration: a team player that prioritizes results and can influence others without authority to define and drive toward a joint vision
• Comfortable with ambiguity: able to remain effective in new environments without defined playbooks

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Technical Account Manager (TAM), you will deliver strategic technical guidance and executional support to enterprise and strategic clients throughout their journey with Rithum. You will serve as the technical complement to the Client Success Manager (CSM), working in close partnership to align technical solutions to business objectives, ensure seamless channel implementation, and drive long-term success through platform optimization and scalable technical strategies. This role requires strong project management capabilities, deep product knowledge, and the ability to build trust with both client and internal technical stakeholders.

Responsibilities

• Serve as a consistent weekly touchpoint for the client, managing day-to-day business-as-usual (BAU) activities and ensuring timely execution through personal ownership, internal collaboration, and effective use of available resources.
• Develop and oversee channel implementation strategies that align with channel technical requirements and Rithum's platform capabilities.
• Drive tactical execution strategies across the Rithum platform, including operational workflows and commercial levers such as repricing, promotional planning, and algorithmic optimization to enhance visibility and maximize revenue conversion.
• Conduct technical reviews, identifying areas for optimization and offering forward-looking recommendations aligned to client goals.
• Act as a trusted technical advisor, helping clients overcome obstacles and achieve value realization through effective use of Rithum’s solutions.
• Own the resolution of complex technical issues in collaboration with Product, Engineering, and Client Success Enginering teams.
• Bridge communication between client technical teams and Rithum’s internal teams to ensure mutual understanding and streamlined execution.
• Support technical roadmap planning, feature adoption, and product feedback loops with strategic clients.
• Maintain deep knowledge of platform functionality, data flows, and emerging capabilities.

Qualifications 

Minimum Qualifications  

• 2+ years of experience in technical account management, implementation, solutions engineering, or e-commerce within a B2B SaaS environment, or in a marketplace role with a brand or retailer.
• Proven experience supporting enterprise or strategic clients with technical onboarding, platform integration, and ongoing optimization.
• Strong proficiency using Excel
• Strong understanding of channel requirements, data mapping, and feed architecture.
• Demonstrated ability to manage technical projects and communicate effectively with technical and non-technical stakeholders.
• Proficiency in platforms such as Salesforce, JIRA, or similar workflow/project tracking tools.
• Excellent problem-solving skills, with a focus on root cause analysis and resolution.
• Strong verbal and written communication skills.

Preferred Qualifications 

• Bachelor's degree in business, engineering, computer science or related technical field.
• 3+ years in technical account management, solution engineering, or implementation roles.
• eCommerce or product data platform experience.
• Experience working in cross-functional teams and navigating complex stakeholder environments.
• Familiarity with SaaS deployment models and scalable system design.
• Experience working with enterprise or strategic clients in eCommerce or retail technology.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Technical Account Manager (TAM), you will deliver strategic technical guidance and executional support to enterprise and strategic clients throughout their journey with Rithum. You will serve as the technical complement to the Client Success Manager (CSM), working in close partnership to align technical solutions to business objectives, ensure seamless channel implementation, and drive long-term success through platform optimization and scalable technical strategies. This role requires strong project management capabilities, deep product knowledge, and the ability to build trust with both client and internal technical stakeholders.

Responsibilities

• Serve as a consistent weekly touchpoint for the client, managing day-to-day business-as-usual (BAU) activities and ensuring timely execution through personal ownership, internal collaboration, and effective use of available resources.
• Develop and oversee channel implementation strategies that align with channel technical requirements and Rithum's platform capabilities.
• Drive tactical execution strategies across the Rithum platform, including operational workflows and commercial levers such as repricing, promotional planning, and algorithmic optimization to enhance visibility and maximize revenue conversion.
• Conduct technical reviews, identifying areas for optimization and offering forward-looking recommendations aligned to client goals.
• Act as a trusted technical advisor, helping clients overcome obstacles and achieve value realization through effective use of Rithum’s solutions.
• Own the resolution of complex technical issues in collaboration with Product, Engineering, and Client Success Enginering teams.
• Bridge communication between client technical teams and Rithum’s internal teams to ensure mutual understanding and streamlined execution.
• Support technical roadmap planning, feature adoption, and product feedback loops with strategic clients.
• Maintain deep knowledge of platform functionality, data flows, and emerging capabilities.

Qualifications 

Minimum Qualifications  

• 2+ years of experience in technical account management, implementation, solutions engineering, or e-commerce within a B2B SaaS environment, or in a marketplace role with a brand or retailer.
• Proven experience supporting enterprise or strategic clients with technical onboarding, platform integration, and ongoing optimization.
• Strong proficiency using Excel
• Strong understanding of channel requirements, data mapping, and feed architecture.
• Demonstrated ability to manage technical projects and communicate effectively with technical and non-technical stakeholders.
• Proficiency in platforms such as Salesforce, JIRA, or similar workflow/project tracking tools.
• Excellent problem-solving skills, with a focus on root cause analysis and resolution.
• Strong verbal and written communication skills.

Preferred Qualifications 

• Bachelor's degree in business, engineering, computer science or related technical field.
• 3+ years in technical account management, solution engineering, or implementation roles.
• eCommerce or product data platform experience.
• Experience working in cross-functional teams and navigating complex stakeholder environments.
• Familiarity with SaaS deployment models and scalable system design.
• Experience working with enterprise or strategic clients in eCommerce or retail technology.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Enhanced Private Medical Insurance and a Health Cash Back Plan
• Life insurance & disability benefits
• Pension plan with 4% Company match
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 2 paid floating holidays (new in 2026!), 10 paid sick days, 2 Wellness days and 1 Paid Volunteer Day
• £45/month Remote work stipend for internet
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career
• Charitable contribution match per team member

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.