If you love solving complex technical puzzles and being the person who makes everything connect, this role is for you. As an Integration Analyst at Duetto, you'll be at the centre of our growing partner ecosystem — certifying new integrations, supporting partners through development and testing, and making sure our platform plays seamlessly with the wider hospitality tech landscape.

What Makes Us Different?

Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about.

What You'll Be Doing

• Execute end-to-end integration testing with partners, ensuring seamless functionality and a smooth path to certification.
• Provide hands-on API integration and testing support — working both internally across Product, Engineering, and Support, and externally with our partner network.
• Investigate, troubleshoot, and resolve API and web service integration issues, acting as the primary liaison between partners and internal teams during Pilot and Beta processes.
• Document and maintain accurate integration configurations and manuals, keeping everything transparent and up to date for the Integration Product team.
• Track the full development and certification lifecycle, managing your workload independently in a fast-moving environment.
• Partner closely with the Integration Product team to surface and resolve API-related issues, contributing to a stronger, more scalable partner ecosystem.

What We're Looking For

You may be a good fit if you have the following:

• 2+ years of relevant domain experience
• Hands-on experience with SOAP API, HTNG messages, and async/sync data flows, including the ability to read XML API documentation
• Experience troubleshooting API and web service integration issues, using tools like Postman or SOAPUI
• A track record of working across cross-functional teams — Engineering, Product, Support — with strong written and verbal communication skills
• Sharp attention to detail when it comes to API specs, configurations, and documentation
• Flexibility to work across timezones to support our EMEA-wide partner network

Strong candidates may also have:

• Experience in B2B SaaS or hospitality technology
• Familiarity with front-end and back-end RMS products
• A background in Property Management Systems (PMS/CRS) or IT analytics

Why Duetto?

• You'll be at the centre of our growth. Integrations are a critical growth driver for Duetto — this role has real commercial impact and visibility across Product, Engineering, and Sales.
• AI is how we work — for everyone. Duetto is actively redesigning workflows with AI across every function, and this role is no exception. You'll be encouraged and equipped to bring AI tools into how you test, troubleshoot, and document — working smarter, not just harder.
• A genuinely global team. Working EMEA-wide means you'll collaborate with partners and colleagues across a rich mix of markets, cultures, and hospitality environments.
• We build partnerships that last. At Duetto, our relationships with partners are foundational — and you'll be one of the people who makes those relationships work.
• Come as you are. We value diverse perspectives, encourage healthy debate, and take our fun seriously. Whether you're in Spain or the UK, you'll feel at home.

The Details

• Location: Spain or United Kingdom
• Work model: Fully remote
• Geographic scope: EMEA-wide

Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Sound like you?

You don't need to tick every box — we're looking for people who are curious, technically sharp, and excited about the role integrations play in the future of hospitality tech. If that sounds like you, we'd love to hear from you.

#LI-REMOTE

Highlights

• Location: Spain, Remote (core hours 9:00–18:00 CET)
• Stock options
• Languages: Fluent in English and Russian
• Reports to VP, Product

About Fundraise Up

Fundraise Up is a global fundraising platform that powers tens of millions of dollars in donations every month for leading nonprofits — including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. We're known for product quality, performance, and a 4.9/5 rating across top review platforms.

As we scale the core, we're deliberately investing in high-risk, high-upside product bets that could define the future of digital fundraising. That's where the Lab comes in.

The Lab

The Lab is Fundraise Up's 0→1 track. It operates ahead of the roadmap, investigating opportunities driven by new technologies, AI, data, and infrastructure shifts — often before there's a clear buyer or demand signal.

The Lab does not run scaled products. It finds, validates, and hands off the ones worth scaling.

The Role

This is a player-coach role. You'll build and lead the Lab function while personally owning 1–2 of the highest-leverage bets.

Your job is to reduce uncertainty, not ship features. You'll own ideas end-to-end — from hypothesis framing through fast experiments to explicit investment decisions: scale, pivot, or kill. Most ideas should die early. A few may graduate into Core or New Products with strong evidence behind them.

Success = learning velocity, decision quality, and team leverage — not output volume or adoption.

Key Responsibilities

• Portfolio & Strategy: Own the Lab bet portfolio. Size opportunities, set entry/exit criteria, and make decisive scale/iterate/kill calls. Maintain a visible exploration backlog.
• Experimentation: Frame experiments around the single riskiest assumption. Define kill criteria before building. Choose the right fidelity (prototype, spike, wizard-of-oz, no-code, live pilot). Ship fast and protect learning speed.
• Investment Decisions: Synthesize results into opinionated recommendations. Communicate what was tested, learned, and what remains unknown. Kill zombie initiatives — every experiment ends with a decision.
• Handoffs: When a bet shows strong signal, prepare validated hypotheses, evidence packs, risks, and a proposed scaling model. Transfer ownership fully.
• GTM & Partnerships: Source and close lighthouse pilots with clear scope, metrics, and off-ramps. Identify enabling partners and join strategic calls to move pilots to business validation.
• Team: Build a repeatable Lab Operating System (pipeline reviews, kill reviews, demo days, post-mortems).
• AI & Transparency: Use AI tools to accelerate research, synthesis, and prototyping. Explore AI-enabled product ideas with a realistic lens on cost, data, and accuracy. Publish decision memos and share failed experiments openly.

What Great Looks Like in 12 Months

• 3–5 high-risk bets tested with clear outcomes (scaled, iterated, or killed with rationale)
• 1–2 bets graduated to New Products or Core with evidence packs and clean handoffs
• A transparent kill list that saves months of misdirected effort
• A functioning Lab team with clear ownership, experiment discipline, and stakeholder trust
• A repeatable Lab Operating System that compounds learning

Requirements

Experience (Must-Have)

• 8–10+ years in Product with a proven 0→1 track record
• Personally owned multiple high-risk bets with explicit go/kill decisions
• 3+ years managing PMs (player-coach or group lead)
• Fluency across validation tools: discovery, prototypes, engineered MVPs — knows when each is appropriate
• Cross-functional leadership across Eng/Design/Analytics and GTM; comfort in pre-sales/pilot settings
• Experience where learning speed mattered more than polish and real downside risk was present

AI & Technical Judgment (Critical)

• Hands-on experience using AI as a product-building and exploration tool
• Can prototype with LLMs, APIs, or modern tooling and ship a functional prototype quickly
• Able to scope AI experiments realistically and judge feasibility without full engineering validation
• Can spot capability shifts and turn them into testable hypotheses
• Evaluates build vs. buy vs. partner decisions

This background often comes from: founder/co-founder roles, early-stage startups, internal labs/innovation teams, or new market bets inside larger companies.

Bonus

• Ex-founder with a clear ship/scale/kill story and measurable outcomes
• Payments, fintech, e-commerce, or nonprofit domain experience
• EU market familiarity (PSD2/SCA, data/privacy norms) and additional languages

This Role Is Not For You If…

• Your background is mostly in roadmap-driven delivery with stable scope
• You prefer incremental optimization of mature products
• You need long planning cycles and large teams to move
• You avoid pilot conversations or hesitate to ask customers for real commitments
• Ambiguity makes you uncomfortable

Why Work With Us

• Real ownership over high-impact bets with the authority and team to pursue them
• Leadership that values clear thinking over activity
• Permission — and expectation — to kill bad ideas early
• Access to real customers, real data, and real constraints
• Flat structure, transparent culture, and equity participation

Benefits

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

Scopely is looking for a Senior/ Data Analyst to join our Strategic Analytics team in Barcelona on a hybrid basis!

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily.

The Strategic Analytics team supports the Scopely portfolio by providing insights, reporting, knowledge sharing, KPI frameworks, and scalable data products that leverage advanced analytics and AI to strengthen the long-term health of each game.

What You Will Do

As a Data Analyst in the Strategic Analytics team, you will play a central role in helping game teams across our portfolio drive long-term game health. You will leverage data to uncover player behavior insights, shape KPIs, and develop scalable reporting and knowledge-sharing tools. Your work will empower cross-functional stakeholders to make more informed decisions and align strategy across diverse game genres.

• Analyze large-scale, complex datasets representing the behavior of millions of online and mobile game players to address strategic and operational business questions
• Translate complex analyses into clear, actionable recommendations that drive business decisions
• Provide insights about the health of our portfolio, both within and across genres, to drive business decisions across all key functions
• Contribute to the development of jaw-dropping data products to more effectively surface the group’s findings
• Define KPI frameworks and lead advanced analytical deep-dives to uncover actionable insights, while building scalable data products that help game teams improve and optimize LTV and loyalty.
• Develop cross-portfolio analysis and reporting products that enable scalable, self-serve access to insights, drive strategic alignment across the company, and ensure data influences decisions at all levels
• Leverage AI tools and techniques to accelerate analysis, automate repetitive workflows, scale insight generation, and enhance decision-making across the portfolio
• Proactively identify opportunities to replace manual analysis with AI-driven or automated solutions, improving efficiency and depth of insights
• Partner with Data Science and Data Engineering teams to develop and integrate advanced analytics and AI solutions into scalable data products

What You Will Need

• Intellectual curiosity and analytical rigor, with a strong drive to leverage emerging technologies (including AI) to innovate and improve analytical workflows
• 3 or more years of experience as a Data Analyst, preferably at a top-tier institution or firm in an analysis, scientific, research, or consulting role
• Strong presentation and Storytelling skills; ability to communicate complex results throughout an organization
• Critical thinking and problem-solving capabilities
• Working knowledge of SQL and comfort working in large data sets – exposure to BigQuery is a plus
• Working Knowledge of visualization tools like Looker, Tableau, or Qlikview
• Python experience for data analysis 
• Strong interest in leveraging AI as a co-pilot for analytics, with the ability to critically assess and validate AI-generated outputs
• Advanced knowledge of Excel/Google Spreadsheets
• B.S. (graduate degree a plus) from a top institution in a quantitative or scientific field (Math/Stats, Economics, CS, Engineering, Physics, or similar)
• A love or strong desire to work with mobile games

Bonus Points

• Prior experience working in the gaming industry is a plus, but not required

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state, and local law.

This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.    

Location: 80% onsite in our local Fulfillment center (Ctra. Madrid-Barcelona km, 34.400 28805, Alcalá de Henares, Spain)

Role Description: 

The role is an individual contributor responsible for developing and supporting our partner fulfillment centers to ensure they are all performing to the necessary standards. This role will oversee new startup functions including project management, systems training, and equipment set up. The Operations Support Manager will build solid partnerships with new, and existing, 3PL partner sites by understanding their unique needs and facilitating their success within ShipBob’s dashboard and suite of fulfillment services. This role reports to the Senior Operations Support Manager who also serves as the backup for this role. This role reports to Regional Director, Fulfillment Ops. 

What you will do: 

• Supporting our 3PLs: 
  • Training: Coach and guide our 3PL partners to success defined by our metrics on the ShipBob Scorecard. 
  • Set up tailored training sessions for all stakeholders based on merchant needs and specific dashboard configuration and functionality.  
  • Reinforce training materials, on an on-going basis, provided during Phase I and Phase II training to encourage self-service and seamless interaction with ShipBob dashboard and services. 
• Troubleshoot: Find and Course-Correct. 
  • Support the relationship to handle questions, requests, and issues related to onboarding at ShipBob as a 3PL partner site. 
  • Adoption: Inspire 3PL partner use of Key ShipBob Features and Tools/Dashboard. 
  • Bridge ShipBob 3PL partner objectives with ShipBob capabilities to push use of key functions and features of operational WMS and SOP’s.  
  • Work with the 3PLs to ensure quality closure of internal tickets (proper root cause analysis and resolution). 
• Supporting the execution of Best-in-Class operations.  
  • Timely and accurate Inbound Operations that support fulfilment operations to commence accurately. 
  • Provide accurate, visual, and detailed feedback to our merchants, in case of expectations misalignment, through our support team.  
  • Value Added Service (VAS) Operations are being completed accurately by the 3PL and queries to requirements are being quickly resolved. 
  • Work with Freight partners to organize transport where coordination is required. 
  • Support the development of efficient and scalable kitting solutions as the sites and demand for solutions grow. 
  • Support the 3PL partners on CI and efficiency initiatives.  
  • Lease with ShipBob internal stakeholders to coordinate resources and support 3PLs. 
• Supporting our Merchants: 
  • Perform: Nail Key Performance Indicators (KPIs).  
  • SLAs: Help 3PL partners achieve all key metrics (KPIs and SLAs) which foster a world class merchant experience.  
  • Work with the Merchant Experience Specialists (MES) to understand the Merchant Care Dashboard statistics and trends. Work with the 3PL on their specific improvement plans escalating to the site leadership team and your Line Manager if progress had not been made. 
  • Work closely with Merchant Implementation Managers and Merchant Support Managers to ensure that merchants onboarding/expanding into international locations receive an exceptional onboarding experience through focused action plans in their first 90 days, regular touch points with internal and external stakeholders and ensuring 3PLs understand pick/pack requirements. 
  • Weekly review of space utilization and opportunities to consolidate inventory IDs to reduce costs for the merchant. Work together with the 3PL to execute changes required. 
  • Work with 3PLs to resolve any urgent escalation or out of SLA request, with the merchant top of mind, and communicate outcomes accordingly to both ShipBob and 3PL stakeholders. 
• Supporting our Internal Customers: 
  • Support the operational Support Team (Control Tower) in getting timely responses to operational queries, resolving escalations, and providing general status updates. 
  • Work with Merchant Care and Inventory Control Quality Assurance (ICQA) to ensure internal queries (Jira), our ticketing system, are responded to as thoroughly as possible with trends being resolved more tactically through root cause investigations.  
  • Attending Weekly Business Review calls with our 3PL partners, supporting follow-up actions for completion. 
  • Attend daily stand-up calls with internal teams and take ownership of closing action items. 
  • Provide weekly reporting and visibility to our local commercial team. 
  • Support the National Ops Manager by taking on challenges and being prepared to be the next clear successor for this role.  
• Comply to all food safety and compliance policies and regulations. 
• Additional duties and responsibilities as necessary. 

What you will bring to the table: 

• Demonstrated ability to build solid relationships and get business done. 
• Patience/Resilience: Knack for teaching and helping 3PL partners, ensuring adoption of ShipBob SOP’s, tools, and WMS systems.  
• Enjoyment of standardized processes, with a curious mind and CI mindset.  
• Minimum 4-7 years of operations, e-commerce fulfillment experience, or a fast-paced environment and managing new teams and setting them up for success. 
• Advanced understanding of either outbound or inbound fulfillment operations.  
• Ability to consistently assess partner site needs and deliver solutions along with connecting partners to the appropriate resources within ShipBob. 
• Intermediate skills with Microsoft Office tools (MS Excel) 
• Must have access to a vehicle for travel needs between locations. 

Perks & Benefits: 

• Life Insurance 
• Health Insurance Scheme 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

#LI-DS2

The Team:

Celonis Services is a strategic organization focused on optimizing our customers' business processes through technical expertise. We integrate Consulting Services, Academy, and Customer Support to deliver comprehensive solutions. As thought leaders with deep product, technical, and domain expertise, we specialize in implementing Celonis to drive the adoption of process intelligence, ultimately transforming and improving our customers' core business operations. We achieve this by leveraging our best practices, extensive delivery experience, award-winning enablement programs, and robust support infrastructure.

The Role:

As a Principal AI Deployment Architect, you will work directly with customers to understand their problems and design, deploy and scale innovative AI solutions and automations using our Process Intelligence platform. In a pre-sales and post sales capacity you will work closely with other AI experts across Product & Engineering and GTM to standardize these solutions and bring them to our customer base at scale. We are ideally looking for individuals with in-depth practical experience in delivering solutions to our customers.

The work you’ll do:

• Architect & Deploy: Prototype, develop, and scale end-to-end AI solutions tailored to customer needs, leveraging Python, LLM-based architectures (RAG), and Machine Learning models.
• Strategic Alignment: Pitch the Celonis AI value proposition to C-level stakeholders, aligning our Process Intelligence capabilities with their broader enterprise AI strategy.
• Scale Innovation: Identify high-impact AI use cases across the Celonis platform and package them into scalable, repeatable offerings (e.g., via the Machine Learning Workbench).
• Lead "Lighthouse" Projects: Define and execute the technical roadmap for AI Lighthouse customers, ensuring successful value realization from pilot to production.
• Cross-Functional Feedback: Act as the technical voice of the customer, collaborating with Product & Engineering to influence the roadmap for AI Agents and automation capabilities.
• Enablement & Evangelism: Train internal teams on AI deployment best practices and share success stories to elevate the organization’s technical maturity.
• Full-Stack Implementation: Design and architect deployments that seamlessly integrate AI, Process Intelligence, and Automation into complex enterprise IT landscapes.

The preferred qualifications you need:

• Consultative Background: 10+ years experience in a technical, customer-facing role (e.g., SaaS Provider, Consultancy, or Enterprise Center of Excellence) with a focus on delivering business value through data.
• Problem Solving: Excellent analytical thinking skills, with a track record of mapping unstructured business pain points to specific technical AI solutions.
• Communication: Ability to translate complex architectural concepts into actionable insights for non-technical stakeholders and executives.
• Core Development: Strong proficiency in Python for data science and production engineering (Experience with Pandas, NumPy, or similar libraries).
• AI/ML Proficiency: Proven experience developing and deploying AI solutions for enterprises. Must have a portfolio showcasing successful use cases in either predictive ML or Generative AI (LLMs).
• Architecture & Scale: A strong visionary mindset with the ability to design scalable, extensible, and fault-tolerant architectures.
• Production Standards: Experience with production-level acceptance testing, CI/CD, and delivering end-to-end solutions that are robust and secure.

The Team:

Celonis Services is a strategic organization focused on optimizing our customers' business processes through technical expertise. We integrate Consulting Services, Academy, and Customer Support to deliver comprehensive solutions. As thought leaders with deep product, technical, and domain expertise, we specialize in implementing Celonis to drive the adoption of process intelligence, ultimately transforming and improving our customers' core business operations. We achieve this by leveraging our best practices, extensive delivery experience, award-winning enablement programs, and robust support infrastructure.

The Role:

As a Lead AI Deployment Architect, you will work directly with customers to understand their problems and design, deploy and scale innovative AI solutions and automations using our Process Intelligence platform. In a pre-sales and post sales capacity you will work closely with other AI experts across Product & Engineering and GTM to standardize these solutions and bring them to our customer base at scale. We are ideally looking for individuals with in-depth practical experience in delivering solutions to our customers.

The work you’ll do:

• Architect & Deploy: Prototype, develop, and scale end-to-end AI solutions tailored to customer needs, leveraging Python, LLM-based architectures (RAG), and Machine Learning models.
• Strategic Alignment: Pitch the Celonis AI value proposition to C-level stakeholders, aligning our Process Intelligence capabilities with their broader enterprise AI strategy.
• Scale Innovation: Identify high-impact AI use cases across the Celonis platform and package them into scalable, repeatable offerings (e.g., via the Machine Learning Workbench).
• Lead "Lighthouse" Projects: Define and execute the technical roadmap for AI Lighthouse customers, ensuring successful value realization from pilot to production.
• Cross-Functional Feedback: Act as the technical voice of the customer, collaborating with Product & Engineering to influence the roadmap for AI Agents and automation capabilities.
• Enablement & Evangelism: Train internal teams on AI deployment best practices and share success stories to elevate the organization’s technical maturity.
• Full-Stack Implementation: Design and architect deployments that seamlessly integrate AI, Process Intelligence, and Automation into complex enterprise IT landscapes.

The preferred qualifications you need:

• Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and/or respective Software deployment. Ideally in a customer-facing role with a Consultancy or Business Software / SaaS Provider. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
• Proven experience developing AI solutions for enterprises, with a strong portfolio showcasing successful use cases solving real-world problems.
• Proficiency in programming languages such as Python
• Excellent problem-solving skills, analytical thinking, and attention to detail, with a track record of delivering high-quality solutions under tight deadlines.
• Strong communication and collaboration skills, with the ability to translate complex concepts into actionable insights for non-technical stakeholders.
• Experience in production level acceptance testing, delivering end-to-end solutions
• Strong visionary architectural mindset to develop scalable & easily extensible solutions
• Strong technical acumen to be able to choose the right AI solution / technology for the respective customer pain point 
• Bachelor's degree or higher in Computer Science, Engineering, Mathematics, Econometrics or related field.

Customer Success, Senior Manager (m/f/d) 

at Onapsis

EMEA

About the job

Onapsis is on a mission to safeguard the most critical business applications that business depends on daily. Over 20% of the Fortune 100 rely on Onapsis to secure their business-critical applications and ensure they are compliant and available. 

The Customer Success Senior Manager (m/f/d) at Onapsis is a "Coach/Player". You are the architect of regional growth, responsible for mentoring a high-performing team of CSMs and Renewal Reps while personally piloting the strategy for our most prestigious, global accounts.

In this role, you don't just manage a book of business; you build a force multiplier. You will translate complex cybersecurity and SAP-landscape challenges into scalable customer journeys, ensuring our clients don't just "use" our software, but weave it into the fabric of their enterprise security posture. If you thrive on pressure-testing deal strategies, fostering "Extreme Ownership" in your team, and serving as the bridge between technical product evolution and executive value realization, this is your next challenge.

Key Responsibilities:

The "Coach": Regional Leadership & Force Multiplication (70%)

• People Management & Mentorship: Lead a team of CSMs and Renewal Reps. Own the full talent lifecycle: hiring, onboarding, weekly 1:1s, and career pathing.
• The "Deal Strategist": Lead weekly account reviews. You aren't just checking boxes; you are pressure-testing renewal strategies, identifying expansion "white space," and coaching your team on how to navigate complex SAP/Cybersecurity stakeholders.
• Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey. Document scalable best practices and ensure the team is utilizing "Extreme Ownership" to manage their books of business.
• Cross-Functional Advocacy: Act as the primary regional "Voice of the Customer" for Product and Sales, ensuring that field insights (from your different team portfolios) are synthesized into actionable product requirements.

The "Player": Strategic "North Star" Portfolio (30%)

• Elite Account Management: Personally owns 4–6 of Onapsis’ most complex, high-value flagship / T1 accounts.
• Model the "Gold Standard": Use your personal portfolio to pilot new playbooks, EBR formats, and expansion strategies. You lead by example, showing your team what a "Board-level" business review looks like in the cybersecurity space.
• Commercial Ownership: Manage the end-to-end lifecycle for your select accounts, ensuring ARR is protected and grown through proactive risk mitigation and value realization.

Experience & Background:

To be successful in this high-impact position, we are looking for a candidate who brings a blend of technical acumen, commercial grit, and empathetic leadership.

Professional Experience:

• 6+ Years in Customer Success/Account Management: Proven track record in the Enterprise space, specifically navigating the complexities of Cybersecurity, ERP, or high-stakes Infrastructure software.
• 2+ Years of People Leadership: Direct experience managing a team of 5+ individual contributors. You should have a documented history of hiring, developing talent, and managing underperformance with radical candor.
• Complex Stakeholder Navigation: Expertise in managing "Board-level" relationships within Global 2000 organizations, specifically engaging with C-Suite personas (CISO, CIO, CTO).
• The "Commercial Edge": A history of owning $5M+ in aggregate ARR, with a consistent record of meeting or exceeding targets.
• Proficiency in German is highly desirable but not strictly required.

What we offer: 

• A role in shaping the future of protecting the most critical applications that run the world's business and a career that grows as the company grows.
• A unique culture of high achievement and teamwork.
• Supportive and humble colleagues are the space's top problem solvers and innovators.
• Financial security through competitive compensation and incentives.

Location:

This is a remote position for  candidates based in Germany, Spain, the United Kingdom, or the Netherlands.

About our Company:

Onapsis is a proven market leader that protects your business's most critical applications.  Only Onapsis delivers the actionable intelligence, automated governance, continuous monitoring, and secure change capabilities required by cross-functional teams to optimize workflows and automate manual tasks so they can embrace and accelerate SAP and Oracle E-Business Suite (EBS) modernization, cloud, IoT, and mobility initiatives while keeping the most vital systems and data protected and compliant.

Headquartered in Boston, Onapsis has regional offices in Heidelberg, Germany; Buenos Aires, Argentina; Texas, USA; and Bucharest, Romania. The company proudly serves more than 300 leading brands and organizations, including many of the Global 2000. 

For more information, connect with Onapsis on LinkedIn or visit https://www.onapsis.com. 

#LI-MT1

#LI-Remote

What is this role about?

As the Lead Machine Learning Engineer at Bondora, you will be the backbone of our Data Science delivery. Your mission is to build the robust infrastructure that powers automated model pipelines, ensures deployment reliability, and governs the full ML lifecycle from experimentation to production.

This is a strategic and hands on engineering role. You will collaborate closely with Data Science, Data Engineering, and Development teams to remove friction, improve scalability, and bring stable, high quality ML solutions into everyday decision making.

You will guide the evolution of our ML engineering stack, lead high impact initiatives, and mentor engineers while shaping a culture of technical excellence 🌿

Your main responsibilities 🎯

• Guide the technical direction of Bondora’s ML engineering stack by selecting, evaluating, and implementing technologies, tools, and processes that improve scalability and reliability.
• Lead complex, high risk, or cross departmental projects that directly influence Data Science delivery, risk model performance, and production stability.
• Act as the bridge between Data Science, Data Engineering, and Development to identify and solve systemic technical challenges.
• Design and build advanced, production grade ML infrastructure and set the engineering standard for the team.
• Ensure all ML solutions are secure, observable, resilient, and scalable, following governance, compliance, and operational best practices.
• Mentor ML Engineers through code reviews, design sessions, and hands on technical leadership.
• Identify weaknesses or inefficiencies in model or data infrastructure and drive company wide improvements.
• Represent the ML Engineering team in technical discussions and communicate architectural decisions clearly to stakeholders.

What would ensure success in this role?💪

• Strong Python engineering background and experience with MLflow, Unity Catalog, Databricks, or equivalent platforms used for model lifecycle management.
• Proven experience designing ML infrastructure, including CI/CD, containerization with Docker or Kubernetes, and orchestration with Airflow or Prefect.
• Deep understanding of monitoring and observability frameworks such as Prometheus, Grafana, or Datadog, and a track record of improving pipeline reliability.
• Expertise in model governance, versioning, auditability, and operationalization from research to production.
• Solid knowledge of cloud infrastructure on AWS, GCP, or Azure, including cost effectiveness and security best practices.
• Experience leading cross functional initiatives and mentoring engineers.
• Ability to balance innovation and stability through structured experimentation, pilot phases, and safe adoption of new technologies.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

1️⃣ Meet Kerli H., our recruiter, for an initial conversation about your background and ambitions.
2️⃣ Complete our personality and logic assessments via Alva Labs.
3️⃣ Meet Rafael, our Head of Data Science.
4️⃣ Complete case study.
5️⃣ Chat with Juris, our Chief Credit Officer.
6️⃣ If everything aligns, welcome to Bondora 🎉