Do you want to work for one of the biggest consulting companies in Spain, working more than 12 hours a day and not having a life? We don’t either. So come and be part of a cool worldwide company, building things that matter to a real business, learning and making an impact while also enjoying your life. Our motto is: "Life before work".

At​ ​mediasmart,​ ​we​ ​are​ ​looking​ ​for​ ​a​ Senior DevOps/SRE​ ​to​ ​join​ ​our ​team,​ ​whose​ ​main​ ​function​ ​will​ ​be​ ​to develop for the main products we offer to users: the API and the web frontend

About mediasmart

mediasmart is part of the Affle group - a global adtech company that completed its successful IPO in India in 2019 and has been growing profitably since. Affle group has been in the adtech/martech business for over 15 years and runs multiple ad platform businesses including Appnext, MAAS, mDMP, Jampp, RevX, Vizury, Youappi in addition to mediasmart.

Some of the key investors in Affle Holdings include Microsoft and D2C (JV between NTT DoCoMo & Dentsu).

At mediasmart, our mission is to allow advertisers to effectively reach audiences across their digital journeys in real time, while maximizing engagement with campaigns and their incremental value to advertisers. mediasmart was one of the first players to enter the programmatic mobile ecosystem and to date our proprietary technology stack includes a DSP, DMP & Ad-Server, as well as direct connections to more than 30 ad exchanges where we buy display, video and native ads on mobile apps, Connected TVs, DOOH and desktop.

The mediasmart business is headquartered in Spain having fast growing global teams across APAC, LATAM in addition to Europe. 

Our culture and values

• Be a generous team player. One that helps others succeed and celebrate their success.
• Love curiosity. Keep learning and stay relevant.
• It’s a team effort. Collaborate and cooperate to build a smart company.
• Go farther. Be an example for others. Set the bar.
• Love what we do. Love our work with passion and respect.
• Do good and do well. Our work matters.

We work hard and never forget to have fun in the process. Absolutely devoted to our customers and to building the best mobile advertising company out there, our passion shines through everything we do.

Summary & Duties

As a Sr. DevOps Engineer, you will be a key player in scaling and refining a high-performance programmatic advertising platform. You won’t just maintain servers; you will evolve an elastic, global infrastructure that handles massive traffic peaks with millisecond precision.

You will work in constant collaboration with our local Engineering teams and the Global DevOps unit, ensuring that our platform's stability and scalability remain world-class while we iterate on our deployment velocity.

• Automate tasks such as application configuration and deployment.
• Contribute to the technical decision-making process to define the platform strategy.
• Build and maintain monitoring and alerting platforms.
• Apply DevOps methodologies with a continuous improvement mindset.
• Engage in upcoming projects’ infrastructure to ensure scalability and fault tolerance.
• Maintain high availability during traffic spikes, disasters, and malicious attacks.
• Work closely with the software development team to ensure systems are monitored 24x7.
• Review and drive continuous improvement initiatives across the platform, optimizing infrastructure, processes, and system and product performance.
• Collaborate with different Business Units across Affle Group to improve methodologies, processes, and technical best practices.

Requirements

• Strong Linux knowledge and troubleshooting skills in production environments.
• Solid experience working with Cloud platforms, especially AWS services such as EC2, RDS, S3, IAM, etc.
• Experience with infrastructure and configuration as code tools (Terraform, Ansible, etc.).
• Hands-on experience managing and scaling CI/CD platforms (Jenkins, GitHub Actions, etc.).
• Scripting experience with Bash for automation and operational tasks.
• Experience managing high-volume and highly available services.
• Knowledge of networking concepts, monitoring systems, and database administration.
• Hands-on experience with container orchestration platforms such as Kubernetes or Nomad.
• Availability to participate in on-call rotations to support production environments and after-hours incidents.
• Proficiency in English and Spanish, both written and spoken, to collaborate effectively with global teams.

Desirable requirements

• Experience with programming languages such as JavaScript/Node.js or Python.
• Knowledge of low-latency systems and distributed architectures (AdTech RTB, Trading platforms, etc.).
• Understanding of security, privacy, and compliance best practices for Operating Systems and Cloud Services.

Skills

• Analytical, curious, goal-oriented
• Strong orientation to detail, with an ability to collect and organize data, understand the results, and communicate them effectively
• Excellent interpersonal and communication skills, both written and oral
• Ability to motivate others to work as a team to meet the business case and customer goal
• Being proactive
• Ability to take personal initiative and prioritize workload whilst being a team player within a collaborative environment

Other perks of the job

• Flexible working hours
• To be part of a small team with direct impact in the final product
• Using state of the art technologies
• Educational resources
• Creative Fridays: one day every two weeks to work on your own ideas

Highlights:

Location: Remote (CET hours preferred)

Compensation: €4,900 - €6,200 Gross + stock options

Language: Russian-speaking team

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

You will join a small team responsible for the stability, performance, and security of our server infrastructure: bare metal, VMs, databases, queues, networking, and infrastructure security. Our philosophy is simple: the team owns its systems end-to-end, and every engineer should be able to diagnose and fix issues in their area of responsibility.

This role is for someone who enjoys working with real infrastructure (OS, hardware/virtualization, networks), not just cloud abstractions.

What You'll Do

• Work primarily with on‑premise infrastructure (bare metal and VMs): setup, maintenance, troubleshooting
• Drive clarity in ambiguous situations by defining requirements, assumptions, and next steps
• Own automation projects end‑to‑end (design → rollout → maintenance)
• Improve how we operate: harden and tune systems and also improve the way the team works in terms of operational hygiene
• Keep the platform stable, fast, and secure: servers, web servers, databases, queues
• Investigate production incidents across OS / networking / infrastructure layers, apply temporary mitigations, coordinate with developers and participate in post‑mortems
• Participate in on‑call rotations
• Use AI in all aspects of day‑to‑day work: researching, troubleshooting, developing

Requirements

• 4+ years as a DevOps Engineer / SRE (or very close responsibilities)
• Real, hands-on experience with servers (VMs, bare metal) at the OS level and below: configuring, troubleshooting, digging into “why it’s broken”
• Confident Linux skills (we use Ubuntu). We expect you to be comfortable with the core tools from Linux Crisis Tools
• Solid understanding of networking basics; ability to configure and troubleshoot iptables
• Ansible + Git
• Experience with Bash or Python scripting for automation/observability
• Production/on‑call experience: diagnosing incidents, restoring service, participating in post‑mortems
• Ownership and attention to detail. Downtime is expensive: five years ago, 10 minutes of downtime cost us $100k — today it’s even more

Nice to Have

We understand it’s impossible to be an expert in everything, but it’s important to have solid hands-on experience in two or more of the areas below:

• ClickHouse, MongoDB: what each database is used for, monitoring, troubleshooting performance and slow queries, sharding
• Kafka: operating clusters at scale (topic moves, broker replacements, tuning)
• Redis: high‑load tuning, replication, sharding, performance monitoring
• Elasticsearch: configuration, scaling, sharding/cluster management
• HAProxy / Nginx: load balancing, SSL/TLS, caching, reverse proxying, performance monitoring
• OS tuning: kernel/network stack/filesystem parameters for high‑load systems
• Full Disk Encryption on LVM: We use Clevis + Tang in production
• Infrastructure Security: Teleport, HashiCorp Vault

Bonus points

Great if you’ve worked with any of the following:

• VictoriaMetrics and how it differs from the Prometheus stack
• Complex CI/CD pipelines. We use scripted Jenkins pipelines
• Bare‑metal Kubernetes: provisioning, networking (MetalLB or alternatives), isolation from the internet, scaling across providers (like OVH, Hetzner) and integration with existing infrastructure
• Flux and GitOps
• Terraform

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights:

Role: Senior ML-Engineer, Finance

Location: Spain, Remote

Language: Strong English required (C1)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

We're looking for an ML Engineer with 5+ years of production experience to own a high-impact client intelligence initiative. Following a successful proof-of-concept with an external consultant, we are bringing this project fully in-house. The ultimate goal is to generate a comprehensive, enriched list of all potential clients globally — understanding their product requirements, industry verticals, and overall revenue potential — and deploy a scoring model that feeds directly into our sales pipeline.

This is an end-to-end ownership role. You will build from the ground up: data collection, enrichment, modeling, and production deployment. The project is co-managed by company executives and has a high strategic value.

What You’ll Do

• Build a market intelligence data-base via collecting different types of data (scraping, enrichment), fixing data pipeline and creating an ML model for scoring and analysis of the raw data.
• Design and operate scrapers to extract key signals from nonprofit websites, including products used, payment tools, and industry vertical indicators.
• Develop critical filters such as an "Is this website for fundraising?" binary classifier, alongside other features that distinguish high-potential prospects.
• Source and integrate financial data from international nonprofit registries, as well as third-party signals from SimilarWeb and Facebook.
• Store and structure the enriched dataset in our internal database, making it accessible and useful across the broader team for research and analysis.
• Work closely with the sales team to understand their qualification criteria. Analyze disqualified accounts in Salesforce to identify common exclusion patterns and refine scoring accordingly.
• Deploy the scoring model and own the process of integrating outputs into Salesforce in a clean, maintainable way.
• Build a scraper to monitor existing clients' websites, tracking whether Fundraise Up tools are correctly implemented across their properties.

Challenges You'll Navigate

• At the scale of ~1 million domains, expect domain duplicates, inconsistent data, and significant noise. You'll need to develop robust, cost-efficient filtering pipelines.
• A single model won't cover everything — you'll likely build several targeted sub-models tailored to specific verticals and geographies as the project matures.
• All of this needs to be accomplished without incurring high infrastructure or data costs. Pragmatic, scrappy solutions are valued here.

Requirements

• 5+ years of ML/DS experience solving real product problems
• Strong expertise in ML and mathematical statistics: solid knowledge of classical algorithms (especially gradient boosting) and understanding of modern NLP/LLM approaches
• Proven experience with large-scale web scraping and data pipeline construction
• Metrics-driven mindset: ability to connect ML metrics (ROC-AUC, F1, RMSE) with business metrics (conversion rate, LTV)
• Strong engineering culture: confident in Python with a product-oriented approach; we value clean code, knowledge of design patterns, and solid engineering practices
• Advanced SQL; ability to independently build complex datasets in ClickHouse and work with MongoDB
• MLOps understanding: hands-on experience with experiment tracking and production workflows (Docker, Git, CI/CD)
• Autonomy: ability to break down ambiguous problems, choose the right tech stack, and deliver to production

Our Tech Stack

Core: Python (uv, ruff), FastAPI, Pydantic, Docker

Models: CatBoost, Uplift Modeling (CausalML), OpenAI (RAG, Prompt-Engineering)

Data: ClickHouse, MongoDB, pandas, Polars, Redis

MLOps: MLflow, Airflow

Monitoring: Grafana, Sentry

Infra: linux server admin, distributed computation

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

About the role

Behind our user-friendly apps and global platform is the Engineering team. We are looking for Tech Support Engineers to join our mission. In this role, you will be the bridge between our business operations and engineering, ensuring our systems run smoothly and our users have the best possible experience.

Whether you are deep-diving into complex SQL queries, investigating production incidents, or analyzing code logic to identify a bug, your work will directly impact millions of fans worldwide.

You’ll work in high-scale production environments, participating in incident management and on-call rotations, helping resolve critical issues and improving the reliability and stability of our platform.

This role also offers a unique opportunity for internal mobility; we value growth, and many of our support engineers eventually transition into full-time Software Engineering roles.

What would you do at Fever?

• Act as a technical point of contact for incident management, triage, escalation, and resolution.
• Participate in on-call rotations and support critical production incidents (Sev1/Sev2).
• Troubleshoot complex technical issues across our client-server architecture.
• Perform deep-dive investigations using logs, monitoring tools, and database analysis.
• Write and optimize complex SQL queries to resolve data-related issues.
• Investigate APIs, services, and backend flows to identify root causes.
• Collaborate with Product, Engineering, and Operations teams to improve system reliability and operational excellence.
• Document technical workarounds, incident learnings, and contribute to our internal knowledge base.
• Help improve monitoring, alerting, and troubleshooting processes.

About you - Must have skills:

Technical mindset

• Proven experience in technical support, production support, troubleshooting, or similar roles.
• Excellent analytical and problem-solving skills.
• Experience working in production environments with exposure to critical incidents and on-call rotations.

Databases

• Strong understanding of PostgreSQL, MySQL, or other relational databases.
• Ability to write complex SQL queries and work with stored procedures.

APIs & Systems

• Knowledge of APIs, services, and client-server architecture.
• Experience working with RESTful APIs and JSON.
• Solid understanding of Unix/Linux environments.

Monitoring & Operations

• Familiarity with ticketing tools such as Jira or Zendesk.
• Experience using monitoring and logging platforms such as Datadog, Splunk, Grafana, or Kibana.
• Understanding of incident management, triage, escalation, and root cause analysis processes.

Communication

• Professional proficiency in English (written and verbal).
• Experience collaborating with cross-functional and international teams.

Nice to have:

• Code Literacy: Ability to read or write code in JavaScript, Java, Python, Go, or Elixir (experience with Elixir is a significant bonus).
• Cloud & Infrastructure: Knowledge of AWS, Docker, and Kubernetes.
• Mobile: Familiarity with mobile products (Android and iOS) and design life cycles.
• Curiosity: An active GitHub account or open-source contributions.
• Academic: BSc degree in Computer Science, IT, or a relevant field.

Benefits & Perks

• Attractive compensation package consisting of a base salary. 
• Health insurance and other benefits, such as Flexible remuneration with a 100% tax exemption through Cobee.
• You can receive part of your salary in advance through Payflow.
• 40% discount on all Fever events and experiences
• WellHub Membership
• English Lessons
• Home office friendly anywhere in Spain
• Opportunity to have a real impact in a high-growth global category leader
• Relocation package for international candidates
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

• Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting
• Execute workarounds and solutions for IT hardware issues
• Act as a subject matter expert and point of escalation for L1 and L2 technicians
• Create new processes and documentation for IT hardware team
• Collaborate with related departments to im
• Collaborate with vendors on warranty replacements (RMA), create requests and manage.
• Improve support processes, documentation and training materials

• Knowledge of datacenters, and server equipment
• Deep knowledge of IT hardware and practical experience of troubleshooting
• Skills working with the Unix/linux operating system and command line
• Experience with equipment monitoring, data analysis and presentation
• Proactiveness and sense of responsibility
• High proficiency in spoken and written English

The team

We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects. You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation and allows you to work on solutions that exceed industry standards in design and deployment.

The role

As an IT Manager, you will be key in ensuring the maintenance and efficiency of our data center's IT infrastructure.

Your role involves leading a team that works directly with cutting-edge technologies, including the advanced GPU cloud cluster. You’ll be responsible for overseeing the IT infrastructure, handling hardware troubleshooting and resolution, and ensuring critical systems run smoothly.

Your responsibilities will include: 

• Manage IT support team to achieve KPI in IT infrastructure support and project planning.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
• Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
• Manage IT support that includes diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center’s IT infrastructure.
• Manage Project tasks that include installation, upgrading and dismantling of hardware based on operational requests and requirements.
• Manage additional processes around asset management, Return Merchandise Authorizations (RMAs).

We expect you to have: 

• 5+ years of team management, hands-on experience in diagnosing and resolving server hardware issues.
• A solid understanding of data center operations, as well as server and network equipment principles.
• Practical experience in project planning and management.
• Knowledge of the ITIL methodology, the operational activities of the technical support service (ITSM).
• Basic proficiency in the Linux operating system and familiarity with command-line tools.
• Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.
• Advanced Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.
• A proactive, responsible and goal-oriented approach to work.

It will be an added bonus if you have: 

• ITIL and/or PMI certification.
• Driving License (Category B)

The Role

We are looking for a IT Support Manager in our data center, the key person in managing IT infrastructure maintenance. You will manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters. This role is focused on ensuring stable, efficient, and scalable operations through people leadership, structured support processes, and hands-on technical oversight.

You will own day-to-day IT support operations, oversee maintenance and incident resolution for GPU clusters, and ensure high service levels across hardware, network, and field support activities. You will act as a key escalation point, drive operational improvements, and align support execution with broader data center objectives.

Your responsibilities will include

• Lead and manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters and region IX colocations.

• Ensure high availability and reliability of GPU clusters and IT infrastructure

• Act as the primary escalation point for complex hardware, network, and operational incidents

• Monitor and drive SLA, KPI, and incident resolution performance across IT support services

• Oversee proactive maintenance, troubleshooting, and problem management activities

• Collaborate with infrastructure engineers, vendors, and colocation partners to resolve issues and deliver improvements

• Maintain and improve support processes, documentation, and team training materials

• Manage IT asset lifecycle activities, relates to responsibility area, including RMAs

We Expect You to Have

• 3+ years of experience managing technical support teams in a data center or similar critical infrastructure environment.

• Strong hands-on background in diagnosing and resolving server hardware issues, including GPU-based systems, fiber networks.

• Solid understanding of data center operations, server platforms, and enterprise networking principles.

• Practical experience with IT service management processes (ITIL / ITSM).

• Basic proficiency with Linux/Unix operating systems and command-line tools.

• Proven ability to manage operational KPIs, incidents, and escalations.

• Analytical skills

• Proactive mindset, strong sense of ownership, and the ability to lead teams in high-pressure environments.

• High proficiency in spoken and written English.

It will be an added bonus of you have: 

• Relevant certifications and trainings

The role

As an IT Datacenter Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the modern GPU cloud clusters. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations.

Your responsibilities will include: 

• Monitor and support the IT infrastructure as a shift worker (day & night shifts).

• Diagnose and resolve issues related to server and network hardware within the data center.

• Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.

• Manage and maintain fiber optic and patch cable connectivity.

• Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.

• Collaborate with internal teams to resolve technical and operational issues.

• Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.

Requirements:

• Solid understanding of server and networking equipment.

• Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.

• Proven ability to diagnose and resolve hardware-related issues.

• A proactive, responsible, and results-driven work attitude.

It will be an added bonus if you have:

• Valid Category B driving license.

• Basic knowledge of the Linux operating system and familiarity with command-line tools.

We are hiring a Senior Security Engineer to protect the people, infrastructure, and tooling that goes into building and hosting Mattermost. This is a hands-on, high-impact role at the intersection of enterprise security engineering, cloud information security, and AI-enabled threat response.

Why Join Mattermost

•   Fully remote, globally distributed team | no commute, genuine flexibility
•   Be a key voice in shaping and delivering security strategy
•   Competitive salary, equity, and benefits with meaningful work attached

The Role

As a Senior Security Engineer, you will lead the design and implementation of security tooling, harden our cloud and IT infrastructure, and serve as a key responder to incidents. You will work across a globally distributed team and partner closely with Engineering to manage AI-enabled risk.

Key Responsibilities

• Lead security and IT projects to enhance the security posture of infrastructure and the company
• Detect, investigate, and remediate security incidents using SIEM, EDR, and SOAR tooling (e.g. CrowdStrike, SentinelOne)
• Conduct threat hunting across cloud and endpoint environments using a Zero Trust framework
• Administer company-wide IAM and security monitoring infrastructure
• Contribute to security policies, incident response, forensics, and endpoint management programmes
• Partner with Engineering to assess and mitigate risks from AI-enabled tools and workflows
• Explore and implement AI/automation in detection, analysis, and response pipelines
• Engage closely with North American and international staff across time zones

Required Background & Skills

•   Bachelor’s degree in Computer Science or a related field, or significant professional security experience
•   3+ years of hands-on experience in security engineering and incident response
•   Experience with SIEM platforms and security monitoring systems
•   Experience with EDR tools such as CrowdStrike or SentinelOne
•   Knowledge of SOAR platforms and automation of security workflows
•   Familiarity with Zero Trust architecture principles and threat hunting methodologies
•   Experience with cloud security controls across AWS, GCP, and/or Azure
•   Strong knowledge of Linux systems and Kubernetes/Docker environments
•   Experience with IAM solutions and infrastructure automation
•   Practical experience evaluating security implications of AI systems and AI-assisted workflows
•   Experience managing security of Microsoft 365 and Google Workspace tenants
•   Excellent written and verbal communication skills

Preferred Background & Skills

• Experience with certification processes: SOC2, ISO 27001, FedRAMP, or Cyber Essentials Plus 
• Certifications: OSCP, GCIH, GCFA, or equivalent penetration testing / incident response credentials
• Experience in Go or Python
• Background in open-source communities
• Endpoint security management experience in a fully remote organisation

Export Control & Eligibility

This role may involve access to information subject to U.S. export control regulations (EAR/ITAR). Applicants should be aware that eligibility requirements may apply. We encourage candidates with questions about this to reach out. Many Spain-based security professionals with defence backgrounds will qualify. We are happy to discuss your specific situation.

Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

This is a remote opportunity and we would be interested in applicants living in Ireland time zones only at this time. 

Senior Software Engineer - Grafana Databases, Managed Services

The Opportunity: 

The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale.

In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply.

What You’ll Be Doing:

As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves:

• Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure
• Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.)
• Designing safe upgrade and rollout strategies at scale
• Improving observability, automation, and operational ergonomics
• Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance
• Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc.
• Serving as a primary escalation point and on-call for relevant incidents
• Owning the relationship with all system vendors, including WarpStream Labs and others.
• As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

What Makes You a Great Fit:

• Regular 1:1s with your manager and close collaboration with teammates across regions
• Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design
• Improving the diagnosability of core streaming and database systems in production, where possible.
• Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure
• Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies
• Planning and executing safe upgrades and rollouts across dozens of production clusters
• Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy
• Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk
• Sharing best practices and distributed systems knowledge with partner teams
• Participating in incident response, from investigation through resolution and post-incident reviews (PIR)

Requirements:

• 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles.
• Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Solid understanding of distributed systems design and large-scale system trade-offs.
• Proficiency in at least one programming language (Go preferred, but not required).
• Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior.
• Experience participating in blameless incident response and writing high-quality post-incident reviews.
• Clear communicator who can collaborate across teams and work autonomously.
• Curious, pragmatic, action-oriented, and kind (this is important!)
  
  

Compensation & Rewards:

In Ireland, the Base compensation range for this role is EUR 104,000 - EUR 124,800. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote opportunity and we would be interested in applicants living in UK time zones only at this time. 

Senior Software Engineer - Grafana Databases, Managed Services

The Opportunity: 

The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale.

In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply.

What You’ll Be Doing:

As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves:

• Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure
• Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.)
• Designing safe upgrade and rollout strategies at scale
• Improving observability, automation, and operational ergonomics
• Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance
• Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc.
• Serving as a primary escalation point and on-call for relevant incidents
• Owning the relationship with all system vendors, including WarpStream Labs and others.
• As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

What Makes You a Great Fit:

• Regular 1:1s with your manager and close collaboration with teammates across regions
• Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design
• Improving the diagnosability of core streaming and database systems in production, where possible.
• Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure
• Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies
• Planning and executing safe upgrades and rollouts across dozens of production clusters
• Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy
• Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk
• Sharing best practices and distributed systems knowledge with partner teams
• Participating in incident response, from investigation through resolution and post-incident reviews (PIR)

Requirements:

• 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles.
• Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Solid understanding of distributed systems design and large-scale system trade-offs.
• Proficiency in at least one programming language (Go preferred, but not required).
• Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior.
• Experience participating in blameless incident response and writing high-quality post-incident reviews.
• Clear communicator who can collaborate across teams and work autonomously.
• Curious, pragmatic, action-oriented, and kind (this is important!)
  
  

Compensation & Rewards:

In the United Kingdom, the Base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote opportunity and we would be interested in applicants living in Spain time zones only at this time. 

Senior Software Engineer - Grafana Databases, Managed Services

The Opportunity: 

The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale.

In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply.

What You’ll Be Doing:

As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves:

• Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure
• Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.)
• Designing safe upgrade and rollout strategies at scale
• Improving observability, automation, and operational ergonomics
• Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance
• Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc.
• Serving as a primary escalation point and on-call for relevant incidents
• Owning the relationship with all system vendors, including WarpStream Labs and others.
• As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

What Makes You a Great Fit:

• Regular 1:1s with your manager and close collaboration with teammates across regions
• Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design
• Improving the diagnosability of core streaming and database systems in production, where possible.
• Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure
• Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies
• Planning and executing safe upgrades and rollouts across dozens of production clusters
• Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy
• Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk
• Sharing best practices and distributed systems knowledge with partner teams
• Participating in incident response, from investigation through resolution and post-incident reviews (PIR)

Requirements:

• 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles.
• Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Solid understanding of distributed systems design and large-scale system trade-offs.
• Proficiency in at least one programming language (Go preferred, but not required).
• Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior.
• Experience participating in blameless incident response and writing high-quality post-incident reviews.
• Clear communicator who can collaborate across teams and work autonomously.
• Curious, pragmatic, action-oriented, and kind (this is important!)
  
  

Compensation & Rewards:

In Spain, the Base compensation range for this role is EUR 82,988 - EUR 99,586. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

Responsibilities

As a Senior Infrastructure Engineer, you’ll be part of the team responsible for the architecture, scalability, and reliability of Workato’s distributed cloud platform. You’ll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems. 

In this role, you will also be responsible to:

• Design, build, and maintain a global, distributed, and resilient cloud infrastructure.

• Collaborate with engineering teams to plan and deliver complex platform initiatives.

• Patch and optimize open-source components for performance and security.

• Manage and provision AWS infrastructure using Terraform and Kubernetes.

• Write and maintain Kubernetes manifests and deployment configurations for critical workloads.

• Tune Linux systems and open-source software for high performance and hardened security.

• Build internal tools to streamline engineering workflows and operational automation.

• Participate in architecture reviews, incident response, and performance analysis to ensure system reliability.

Requirements

Qualifications / Experience / Technical Skills / Soft Skills

• 7+ years of experience in infrastructure or systems engineering roles.

• Proven expertise in distributed systems and cloud-native architectures.

• Strong understanding of Linux internals, including networking and system-level performance tuning.

• Experience operating infrastructure on AWS at scale.

• Proficiency with Terraform and Kubernetes.

• Solid understanding of network security and cloud security best practices.

• Excellent analytical, troubleshooting, and communication skills.

Nice to Have

• Experience with Golang for tooling or internal services.

• Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies.

• Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics.

• Experience optimizing CI/CD workflows and automating deployments.

• Understanding of Vault or other secrets management systems.

• Contributions to or maintenance of open-source infrastructure projects.

Tech Stack

• AWS • Terraform • Kubernetes •  ArgoCD • Kafka • PostgreSQL • Redis • ClickHouse • Grafana • VictoriaMetrics • Vault

(REQ ID: 2736)

The eBPF Platform team owns the shared eBPF infrastructure inside the Datadog Agent, and is responsible for its reliability, performance, and evolution across a wide variety of Linux distributions and kernel versions. We build tooling and agent functionality for product teams utilizing eBPF (Network Performance Monitoring, Universal Service Monitoring, Cloud Workload Security, GPU Monitoring), enable new teams exploring eBPF, and centralize deep kernel expertise across the organization. The team contributes to open source projects such as btfhub and cilium/ebpf.

Datadog is investing heavily in GPU Monitoring to give customers deep visibility into GPU utilization, health, and performance across their infrastructure. The eBPF Platform team builds the agent-side foundation that makes this possible, from eBPF programs that capture GPU activity at the kernel level, to the metrics pipelines and validation infrastructure that ensure data quality at scale.

In this role, you will work at the intersection of eBPF, the Linux kernel, and GPU infrastructure. You'll contribute to GPU Monitoring capabilities within the Datadog Agent while also working across the broader eBPF platform, investigating production incidents, improving reliability, and helping shape the architecture of one of the most widely deployed eBPF solutions in the industry.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Contribute to GPU Monitoring feature development end-to-end, from ideation to implementation within the Datadog Agent
• Build and maintain shared eBPF functionality for product teams to use in their eBPF-based products
• Investigate and debug complex production issues that span the kernel, eBPF programs, and agent runtime
• Research, prototype, develop, and document solutions to hard problems in the eBPF and GPU monitoring space
• Provide technical input to product and architecture decisions

Who You Are:

• You have experience working with and developing in the Linux kernel, either using eBPF, as a kernel developer, or building low level programs in C
• You have significant experience building high throughput/low latency systems
• You have been building applications and tooling for 5+ years and know the systems you’ve worked on in depth
• You are motivated by solving problems for our customers first and foremost and building beautiful products that our customers love
• You have ability to work effectively in a team

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds
• Access to Inclusion Talks, our Internal panel discussions
• Free, global Spring Health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Onsite

Title: Engineering Manager (job title on contract will be Manager, Engineering) 

Location: Spain; Barcelona (Hybrid work model)

Experience: Senior 

Job Function: Engineering

Employment Type: Full-Time

Industry: Computer & Network Security

Job Summary

Leads a team of engineers, managing day-to-day activities and project goals. Drives technical excellence, supports team development, and ensures successful execution of engineering tasks.

Job Responsibilities

• Build, lead, and support a high-performing team of engineers.
• Encourage a culture of ownership, experimentation, and learning within the team.
• Provide coaching, mentorship, and feedback to help engineers grow in their roles.
• Ensure that engineering work aligns with technical and business requirements.
• Collaborate with product managers and other teams to drive product development.
• Implement and maintain engineering processes and best practices.
• Drive improvements in engineering effectiveness and quality.

Minimum Qualifications, Education, and Skills

• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.
• Significant experience in software engineering, with at least 2 years in a leadership role.
• Excellent managerial and organizational skills.
• Proficiency in team management, process improvement, and effective communication.
• Knowledge of software development life cycle and agile methodologies.
• Experience leading teams developing for Windows, Linux and macOS platforms.
• Familiarity with the team´s technical stack, including: C#, C/C++, Powershell, Angular, Swift.
• Understanding of Cloud, infrastructure, and DevOps environments such as: Azure, SQL Server, GitLan/GitHub, Jenkins and GitLab CI.
• Knowledge of distributed systems, API-centric architecture, test automation, and secure development practices. 
• Experience working with digital certificates is a plus. #LI-NA1

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

What You’ll Do:

Our Data Centre Operations team is at the physical core of our business, responsible for building, maintaining, and operating the cutting-edge infrastructure that powers the cloud. This team ensures the stability, security, and scalability of our physical assets, working hands-on in a fast-paced, hyper-growth environment. You will join a collaborative and curious group that is essential to delivering a best-in-class experience for our clients.

About the role: As the Data centre Manager, you will be the on-site leader responsible for the operational excellence of our facility. This is a 100% onsite role. Your day-to-day will involve guiding a team of technicians through hardware diagnostics, physical repairs, and new equipment installations while developing and implementing best practices to maximize uptime. You will serve as the key point of contact for all on-site activities, responding to technical emergencies and coordinating with cross-functional teams. This role requires a hands-on approach to leadership, ensuring the reliability and performance of our critical infrastructure.

What You’ll Do:

• Lead a team of data centre technicians in daily operations, including server maintenance, equipment installation, and troubleshooting.
• Develop and implement best practices for data centre operations to ensure maximum efficiency and uptime.
• Coordinate with cross-functional teams to support client projects and ensure seamless service delivery.
• Perform regular inspections and audits of data centre equipment to maintain optimal performance and reliability.
• Respond to and resolve technical issues and emergencies in a timely manner, ensuring minimal downtime and disruption.
• Train and mentor junior technicians to enhance their skills and knowledge of data centre operations.
• Collaborate with management to develop and execute strategic initiatives to improve data centre performance and scalability.

Who You Are:

• 5+ years of experience in data centre operations, with at least 2+ years in a leadership or supervisory role.
• In-depth knowledge of data centre infrastructure, including servers, networking equipment, and cooling systems.
• Strong troubleshooting skills and the ability to quickly diagnose and resolve technical issues.
• Experience with data centre management tools and software 
• Excellent time management, organization, communication, and interpersonal skills, with the ability to lead a team

• Proficiency with the Linux Operating System.
• Capable of meeting all physical requirements with reasonable accommodations.
• Ability to lift up to 50 lbs and work in elevated locations.
• Flexibility to work in a 24/7 operational environment, participating in on-call rotations, and providing after-hours support.
• Quick decision-making ability and adeptness at task prioritization.

Education/Experience:

Hands-on OR educational-based experience with any of the following areas:

• Computer Hardware, including troubleshooting and repair skills experience
• 5+ years of data centre experience
• Computer Networking experience
• Python, Bash or other scripting languages experience
• Experience with Cisco IOS and/or Juniper JunOS
• Bachelor's degree in information technology, computer science, or a related field (or equivalent experience).
• Certifications such as CompTIA Server+, Network+, or equivalent are a plus.

Wondering if you’re a good fit? We believe in investing in our people and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.

• You love to lead and mentor a technical team to solve complex infrastructure challenges.
• You’re curious about the latest advancements in data centre hardware and infrastructure management.
• You’re an expert in diagnosing and resolving critical hardware and network issues under pressure.

The base salary range for this role is €61,000 - €72,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility)

Scopely is looking for a Principal Security Engineer to join our Information Security team in Spain/Portugal on a hybrid basis.

Our security team is dedicated to ensuring the security of our top games. This involves collaborating closely with game studios to develop and implement comprehensive security strategies throughout the game design and development lifecycle.

In addition, this role will drive the application of AI to transform how security is delivered across Product Security, Security Operations, and Security Engineering, improving efficiency, scalability, and impact.

What You Will Do

Game & Product Security Leadership

• Partner with game studios to develop comprehensive security strategies for game design and development
• Conduct threat modeling, vulnerability assessments, and security audits across all phases of game development
• Design and implement security controls and countermeasures to mitigate risks and ensure compliance with company policies, standards, and industry norms
• Collaborate with game teams to advocate for secure coding practices and integrate security at every level of the software development lifecycle
• Coordinate and participate in penetration tests and game feature security assessments
• Provide expert-level technical guidance to game teams to assist in securing games and backend infrastructure
• Translate business priorities, technical constraints, and threat intelligence into actionable security roadmaps

AI-Driven Security Transformation & Automation

• Identify and implement opportunities to apply AI to:
• Vulnerability triage, prioritization, and remediation
• Security operations workflows (alert analysis, investigation, response)
• Product security processes (code analysis, findings analysis, pentesting support)
• Build AI-driven workflows, tools, and agents to reduce manual effort and improve speed and accuracy
• Use AI to improve vulnerability management through triage support, risk classification, remediation guidance, and findings analysis
• Partner with Security Operations to improve detection, triage,investigation and response through automation and AI-assisted analysis
• Integrate AI capabilities into existing security platforms (e.g., Wiz, SIEM, Jira, IAM systems)
• Develop reusable AI-enabled components that scale across teams and studios
• Establish practical guardrails for the safe and effective use of AI in security, including data handling, quality control, and human review
• Define success metrics for AI-enabled workflows, including productivity gains, response times, remediation throughput, and signal quality

Security Engineering & Platform Enablement

• Design and implement scalable security solutions across cloud and backend systems
• Work closely with information security domain owners to ensure games adhere to all relevant security policies, standards, and regulatory requirements
• Develop and maintain comprehensive documentation on security architectures, processes, and decisions for technical and non-technical stakeholders
• Improve security engineering efficiency through automation and tooling
• Stay updated with the latest security technologies, trends, threats, and AI capabilities, continuously improving security practices

Stakeholder Engagement & Leadership

• Frequently interact with game studio leaders to understand their roadmaps, risk posture, and how information security can enable them to execute their vision securely
• Develop security-related roadmaps in partnership with game teams
• Regularly report to Information Security and Studio management on the threat landscape and security posture of games
• Act as a thought leader using both qualitative and quantitative risk assessment frameworks
• Lead and/or assist in security incidents and investigations

What We're Looking For

• 8+ years of experience in Product Security, software development, or cybersecurity
• Proven track record in securing large-scale software applications and systems
• Strong experience building automation and security tooling
• Hands-on experience applying AI/LLMs to operational workflows, including designing, evaluating, and safely deploying AI-assisted systems is highly desirable
• Ability to effectively communicate business risk and technical information clearly to both technical and non-technical audiences

Technical Expertise

• Expertise in modern programming languages such as Python and C#
• Strong understanding of:
• Application and product security
• Vulnerability management and pentesting methodologies
• API and backend security
• Experience with mobile application penetration testing, including traffic interception, runtime analysis and API security.
• Experience with modern development ecosystems, CI/CD pipelines, APIs, and developer platforms.
• Strong, hands-on experience with cloud computing environments including:
• AWS shared responsibility model
• IAM and access control
• Network security in the cloud
• Strong understanding of securing cloud workloads including configuration, deployment, and auditing
• Deep knowledge of Linux security practices

Additional Strengths

• Demonstrated ability to think like both an attacker and defender
• Experience architecting for and managing high-scale, high-velocity workloads in AWS preferred
• Familiarity with security frameworks (e.g., OWASP, NIST Cybersecurity Framework) and compliance regulations (e.g., GDPR, CCPA, ISO 27001)
• Excellent analytical, problem-solving, and decision-making skills
• Exceptional communication and leadership skills, with the ability to influence across teams

Bonus Points

• Experience applying AI to security, automation, or developer workflows
• Previous experience at a game company
• Familiarity with:
• RAG architectures
• Vector databases (e.g., pgvector)
• AI-assisted code analysis or pentesting

Please ensure that the résumé/CV you attach is written in English.

The Team:

Join the Celonis Support Services team, part of a 3-Level Support model, as a dedicated 2nd Level Technical Support Engineer. You will be located in Madrid and report directly to the Director of Customer Support.

The Role:

As a Technical Support Engineer at Celonis, you are at the forefront of the intersection between enterprise-grade software and generative AI. Celonis enables global enterprises to realize the full value of AI, and we lead by example - integrating advanced AI tooling into our internal ecosystems to redefine the support experience.

We provide technical support across the full Celonis technical stack from infrastructure, front-end services through to automation and AI products. In this role, you won’t just be diagnosing and restoring complex technical issues, you will be an AI SME responsible for architecting the future of technical support. 

The work you’ll do:

Your responsibilities are focused on expert technical analysis, resolution of complex incidents, and driving continuous improvement in support operations:

• Provide 2nd Level technical support for customer issues across Celonis technical stack & products,
• As a core function, perform analysis, diagnosis, and recovery of complex technical issues, often requiring direct engagement with customers and internal Product and Engineering teams.
• AI Workflow Automation and Modeling that will assist with trouble-shooting in reduce MTTR
• AI SME & Strategy - serve as the Subject Matter Expert for AI in Support, taking ownership of training models and providing feedback loops to improve quality.
• Drive Knowledge Centred Service and Continual Service Improvement initiatives leveraging AI tooling with a strong focus on AI driven solution
• Participate in a day-time hours on-call schedule to ensure continuous global coverage.

The qualifications you need:

• Education: Bachelor of Computer Science, Engineering, or a related degree in the field of IT.
• Experience: Minimum 3 years of proven Technical Support experience handling complex technical issues and international customer inquiries whilst adhering to Service Level Agreements.
• Cloud Technologies: AWS or Azure certification and/or working experience in a mid to large sized Kubernetes / containerised environment.
• Demonstrated prompt engineering skills for optimizing AI outputs.
• Experienced in troubleshooting AI products, including hallucinations, reasoning issues, misbehavior and building AI Automations and Modeling
• Systems Administration: Proven experience with heterogeneous Linux/Unix systems.
• Coding Skills: Proficient in at least one programming language (e.g., Java) or a scripting language (e.g., Python).
• Databases: Experience with major database systems (e.g., SAP HANA, Oracle, MS SQL Server).

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking a Senior Sales Engineer to drive technical leadership in our sales team, focusing on the Securiti AI portfolio. You will partner with a Securiti Sales Specialist and support 3–5 Account Executives and Veeam Solution Engineers as the technical subject matter expert. 

You will guide customers from needs assessment to solution design, delivering hands-on demos and proof-of-concepts to showcase value. Success in this role requires strong technical skills and the ability to build trust with clients. 

What You’ll Do: 

• Act as the primary technical contact for Securiti AI solutions during the sales cycle
• Lead technical discussions and deliver customized security solutions
• Address customer needs in data discovery, posture management, and compliance
• Design and present product demonstrations and proof-of-concepts
• Collaborate with product, engineering, and customer success teams to ensure smooth transitions 

What You’ll Bring: 

• Significant experience in pre-sales or sales engineering
• Strong understanding of data and/or cloud security
• Effective communicator with both technical and business stakeholders
• 10+ years technical sales experience in security
• 15+ years in Software/SaaS/Enterprise technical sales
• Hands-on experience with AWS, Azure, or GCP
• Knowledge of data privacy/security standards (e.g., GDPR, NIST 800-53, ISO 27001)
• Experience with DSPM frameworks, Linux, Kubernetes, or cloud data systems
• Relevant certifications (CISSP, CISM, or cloud-specific) 

What You’ll Get: 

Veeam offers benefits that support your whole self: 

• 22 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and dependents through Sanitas, with unlimited coverage in-network and 90% coverage out-of-network medical services
• Life insurance with enhanced coverage and increased benefit for accidental death
• Disability insurance with enhanced coverage and increased benefit for accidental disability
• Enrollment in Spanish public health and social security system, including maternity/paternity care, unemployment benefits, and pension contributions
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Spain, Veeam reserves the right to decline the application for this position.

#LI-DF1 #LI-REMOTE

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Responsibilities

We are hiring a Senior Infrastructure Engineer to join our Global Core Infrastructure team and help build and operate the global platform . You will work closely with engineers across international teams to design, scale, and secure the systems that power Workato’s automation platform - trusted by thousands of enterprises and processing billions of events every day.

As a Senior Infrastructure Engineer, you’ll be part of the team responsible for the architecture, scalability, and reliability of Workato’s distributed cloud platform. You’ll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems.

• Design, build, and maintain a global, distributed, and resilient cloud infrastructure.

• Collaborate with engineering teams to plan and deliver complex platform initiatives.

• Patch and optimize open-source components for performance and security.

• Develop low-level internal services using Linux syscalls and networking primitives.

• Manage and provision AWS infrastructure using Terraform and Kubernetes.

• Write and maintain Kubernetes manifests and deployment configurations for critical workloads.

• Improve and maintain CI/CD pipelines for scalable and secure component delivery.

• Tune Linux systems and open-source software for high performance and hardened security.

• Build internal tools to streamline engineering workflows and operational automation.

• Participate in architecture reviews, incident response, and performance analysis to ensure system reliability.

Requirements

• 7+ years of experience in infrastructure or systems engineering roles.

• Proven expertise in distributed systems and cloud-native architectures.

• Strong understanding of Linux internals, including networking and system-level performance tuning.

• Experience operating infrastructure on AWS at scale.

• Proficiency with Terraform, Kubernetes. 

• Solid understanding of network security and cloud security best practices.

• Hands-on experience optimizing CI/CD workflows and automating deployments.

• Excellent analytical, troubleshooting, and communication skills.

Nice to Have

• Experience with Golang for tooling or internal services.

• Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies.

• Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics.

• Understanding of Vault or other secrets management systems.

• Contributions to or maintenance of open-source infrastructure projects.

Tech Stack

• AWS • Terraform • Kubernetes • Docker • Linux • Golang • ArgoCD • Kafka • PostgreSQL Redis • ClickHouse • Grafana • VictoriaMetrics • Vault

(REQ ID: )

What Is The Role:

As part of the Platform Engineering department, the Traffic team is crafting, building, and improving the multi-cloud platform at scale for Elastic Cloud Hosted and Serverless. We grow and mature our distributed network services and solutions for multiple cloud service provider platforms. We are built on Kubernetes, Go/Scala, and custom orchestration architectures. In your daily life with us, you will participate in coding, innovating technical designs, crafting solutions, improving resilience, and prioritizing security, bug fixes, and features. For example, Debugging Azure Networking for Elastic Cloud Serverless is part of our efforts, and we want your experience to contribute to a truly exceptional customer experience!

What You Will Be Doing:

• Taking an engineering approach in leading technical initiatives for automating network engineering efforts to guarantee the reliability of the global Elastic infrastructure. .
• Growing our global Platform infrastructure to meet the increasing scaling demands by developing and maintaining software, codebases, tooling and automations.
• Collaborating in an environment with an inclusive approach, and focusing on operational perfection which uplifts others.
• Preventing repeated customer impact in response to major incidents and prioritised problem management. Our on call rotation is spread well, and we address complex customer concerns too.

What You Bring:

• 10+ years in Software Engineering with product success in delivering Cloud network solutions. You collaborate with engineers as an authority in identifying, implementing and delivering solutions. Experience in public cloud, Go and managed Kubernetes services is advantageous.
• Success and lessons of experiences from striving for 'progress not perfection' in the name of Platform reliability. We want to hear about your customer first approach in solving operational problems for both today and the future.
• Passion for developing solutions that involve inclusive communication methods to grow and strengthen partner and team relationships. Examples of working in distributed teams or working remotely is desirable.

Bonus Points:

You don't need to have all of these items, but these represent the types of work you will do as a Software Engineer at Elastic.

• You have designed and built a SaaS product in a public cloud ideally built using Infrastructure-as-Code tooling such as Crossplane or Terraform
• You have built Kubernetes-at-scale infrastructure, ideally across multiple cloud providers, and the vital automation to support it.
• You have written product features or functions in Golang or other programming languages.
• You have worked with containerized services (such as Docker.)
• You have proven results in leading and improving cross-team engineering initiatives.
• You have experience in system administration with professional skills in Linux on distributed systems at scale.
• You have diagnosed or designed, implemented and created solutions with the Elastic Stack.
• You are experienced in a self-organizing and sharing in a globally distributed team environment.
• You strengthen team members in bringing out the best of each other by uplifting others with coaching and mentoring.

What Is The Role:

As part of the Platform Engineering department, the Traffic team is crafting, building, and improving the multi-cloud platform at scale for Elastic Cloud Hosted and Serverless. We grow and mature our distributed network services and solutions for multiple cloud service provider platforms. We are built on Kubernetes, Go/Scala, and custom orchestration architectures. In your daily life with us, you will participate in coding, innovating technical designs, crafting solutions, improving resilience, and prioritizing security, bug fixes, and features. For example, Debugging Azure Networking for Elastic Cloud Serverless is part of our efforts, and we want your experience to contribute to a truly exceptional customer experience!

What You Will Be Doing:

• Taking an engineering approach in leading technical initiatives for automating network engineering efforts to guarantee the reliability of the global Elastic infrastructure. .
• Growing our global Platform infrastructure to meet the increasing scaling demands by developing and maintaining software, codebases, tooling and automations.
• Collaborating in an environment with an inclusive approach, and focusing on operational perfection which uplifts others.
• Preventing repeated customer impact in response to major incidents and prioritised problem management. Our on call rotation is spread well, and we address complex customer concerns too.

What You Bring:

• 10+ years in Software Engineering with product success in delivering Cloud network solutions. You collaborate with engineers as an authority in identifying, implementing and delivering solutions. Experience in public cloud, Go and managed Kubernetes services is advantageous.
• Success and lessons of experiences from striving for 'progress not perfection' in the name of Platform reliability. We want to hear about your customer first approach in solving operational problems for both today and the future.
• Passion for developing solutions that involve inclusive communication methods to grow and strengthen partner and team relationships. Examples of working in distributed teams or working remotely is desirable.

Bonus Points:

You don't need to have all of these items, but these represent the types of work you will do as a Software Engineer at Elastic.

• You have designed and built a SaaS product in a public cloud ideally built using Infrastructure-as-Code tooling such as Crossplane or Terraform
• You have built Kubernetes-at-scale infrastructure, ideally across multiple cloud providers, and the vital automation to support it.
• You have written product features or functions in Golang or other programming languages.
• You have worked with containerized services (such as Docker.)
• You have proven results in leading and improving cross-team engineering initiatives.
• You have experience in system administration with professional skills in Linux on distributed systems at scale.
• You have diagnosed or designed, implemented and created solutions with the Elastic Stack.
• You are experienced in a self-organizing and sharing in a globally distributed team environment.
• You strengthen team members in bringing out the best of each other by uplifting others with coaching and mentoring.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Cloud Support Engineer

Support at Upsun is more than a ticket queue - it’s about solving complex technical challenges, collaborating globally, and helping developers succeed. Our CSE’s are deeply technical, curious, and committed to creating a world-class support experience for our users.

In this customer-facing, engineering-adjacent role, you’ll help troubleshoot infrastructure, application, and deployment issues across a broad tech stack. You'll work in a high-trust, async-first environment where autonomy, problem-solving, and clear communication are key. If you enjoy tackling unsolved problems and making things better every day — this role might be for you!

What to expect

• Technical resolution: Resolve technical issues across infrastructure, deployments, databases, caching, and web performance

• Support management: Manage support tickets via Zendesk, with occasional live chat or voice support where needed

• Platform reliability: Contribute to platform reliability by monitoring alert queues and participating in on-call rotation during working hours

• Cross-team collaboration: Collaborate with Product and Engineering to escalate bugs, report edge cases, and improve internal tooling

• Knowledge sharing: Improve documentation and knowledge sharing across global support teams

• Web infrastructure troubleshooting: Troubleshoot issues related to DNS, CDN, SSL/TLS, and web infrastructure at scale

• Continuous improvement: Identify recurring problems and suggest improvements to systems, workflows, and documentation

What you bring

• Linux systems experience: You're comfortable in the terminal and can navigate production environments

• Coding or scripting ability: You have experience with at least one backend language (e.g., Go, Python, PHP, Ruby, Node.js)

• Cloud infrastructure familiarity: You've worked in or supported distributed systems, containerized environments, or cloud platforms

• Networking basics: You understand how the internet works, and can debug issues with DNS, SSL, CDN, etc.

• Strong written communication: You express technical ideas clearly and collaborate effectively in async global teams

• Problem-solving mindset: You take initiative, enjoy digging into issues, and look for ways to improve how we work

• Strong customer-centric mindset: You care about delivering value to users and partners. You approach problems with empathy and consider the end-user experience in your decisions. 

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Spain or the UK. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

🕐 Please note this role requires specific requirements for support coverage:

•  Flexible Hours: 06:00-16:00 UTC (8 hours work)

• Weekend Schedule:

  • First 6 to 9 months: You will work Monday–Friday during your training (onboarding).

  • After training: Your schedule will change to include Saturdays and Sundays. You will have two fixed weekdays off (for example, Monday and Tuesday) instead.

If you’re unable to reliably work during the required hours & days in your region, we unfortunately won’t be able to consider your application for this role.

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Manager, Support)
3. 60 Minutes with Team (IC's)
4. 45 Minutes with Executive (Senior Director, Support)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Cloud Support Engineer

Support at Upsun is more than a ticket queue - it’s about solving complex technical challenges, collaborating globally, and helping developers succeed. Our CSE’s are deeply technical, curious, and committed to creating a world-class support experience for our users.

In this customer-facing, engineering-adjacent role, you’ll help troubleshoot infrastructure, application, and deployment issues across a broad tech stack. You'll work in a high-trust, async-first environment where autonomy, problem-solving, and clear communication are key. If you enjoy tackling unsolved problems and making things better every day — this role might be for you!

What to expect

• Technical resolution: Resolve technical issues across infrastructure, deployments, databases, caching, and web performance

• Support management: Manage support tickets via Zendesk, with occasional live chat or voice support where needed

• Platform reliability: Contribute to platform reliability by monitoring alert queues and participating in on-call rotation during working hours

• Cross-team collaboration: Collaborate with Product and Engineering to escalate bugs, report edge cases, and improve internal tooling

• Knowledge sharing: Improve documentation and knowledge sharing across global support teams

• Web infrastructure troubleshooting: Troubleshoot issues related to DNS, CDN, SSL/TLS, and web infrastructure at scale

• Continuous improvement: Identify recurring problems and suggest improvements to systems, workflows, and documentation

What you bring

• Linux systems experience: You're comfortable in the terminal and can navigate production environments

• Coding or scripting ability: You have experience with at least one backend language (e.g., Go, Python, PHP, Ruby, Node.js)

• Cloud infrastructure familiarity: You've worked in or supported distributed systems, containerized environments, or cloud platforms

• Networking basics: You understand how the internet works, and can debug issues with DNS, SSL, CDN, etc.

• Strong written communication: You express technical ideas clearly and collaborate effectively in async global teams

• Problem-solving mindset: You take initiative, enjoy digging into issues, and look for ways to improve how we work

• Strong customer-centric mindset: You care about delivering value to users and partners. You approach problems with empathy and consider the end-user experience in your decisions. 

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Spain or the UK. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

🕐 Please note this role requires specific requirements for support coverage:

•  Flexible Hours: 06:00-16:00 UTC (8 hours work)

• Weekend Schedule:

  • First 6 to 9 months: You will work Monday–Friday during your training (onboarding).

  • After training: Your schedule will change to include Saturdays and Sundays. You will have two fixed weekdays off (for example, Monday and Tuesday) instead.

If you’re unable to reliably work during the required hours & days in your region, we unfortunately won’t be able to consider your application for this role.

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Manager, Support)
3. 60 Minutes with Team (IC's)
4. 45 Minutes with Executive (Senior Director, Support)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

We are looking for a Distributed Systems Engineer with experience in building high-performing, scalable, enterprise-grade applications. You will be responsible for building API interfaces (for customers, UI team etc). You will be responsible for building a high performance queuing/storage engine. You will collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will work in a polyglot environment where you can learn new languages and technologies whilst working with an enthusiastic team.

Responsibilities

• Responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code

• Evaluate and propose improvements to existing system

Requirements

• 5+ years of industry experience

• Experience building and shipping large-scale, reliable, highly distributed systems

• Systems-level programming experience, especially in C, Go, Rust

• Expertise in L2, L3, and/or L4 networking protocols

• Good understanding of Linux networking and security

• Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc

• Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis

• Experience of working with public cloud infrastructure providers (AWS/Azure/Google Cloud)

• Understanding of Kubernetes concepts

• Excellent debugging and optimization skills

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet

• Contributions to open source projects is a plus

• Excited by the idea of optimizing complex solutions to general problems

• Attention to detail and ability to solve complex customer problems

• Own solutions end-to-end and driving the design, development, and deployment process

• Able to work across teams and level common, sustainable solutions

We are looking for a Distributed Systems Engineer with experience in building high-performing, scalable, enterprise-grade applications. You will be responsible for building API interfaces (for customers, UI team etc). You will be responsible for building a high performance queuing/storage engine. You will collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will work in a polyglot environment where you can learn new languages and technologies whilst working with an enthusiastic team.

Responsibilities

• Responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code

• Evaluate and propose improvements to existing system

Requirements

• 5+ years of industry experience

• Experience building and shipping large-scale, reliable, highly distributed systems

• Systems-level programming experience, especially in C, Go, Rust

• Expertise in L2, L3, and/or L4 networking protocols

• Good understanding of Linux networking and security

• Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc

• Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis

• Experience of working with public cloud infrastructure providers (AWS/Azure/Google Cloud)

• Understanding of Kubernetes concepts

• Excellent debugging and optimization skills

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet

• Contributions to open source projects is a plus

• Excited by the idea of optimizing complex solutions to general problems

• Attention to detail and ability to solve complex customer problems

• Own solutions end-to-end and driving the design, development, and deployment process

• Able to work across teams and level common, sustainable solutions

Responsibilities

We are looking for a Senior Rust Software Developer. In this role, you will also be responsible to:

• Building new products inside the company.

• Develop new code with Rust, and deal with existing Go/Ruby code

• Create PoC in the new areas and drive them to production or drop them away.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience writing, shipping, and maintaining Rust code (2+ years), and experience with other languages (Ruby, Python, Go, JS, Java, etc.)
  
  
• Knowledge of basic data structures and algorithms, multiprocessing, memory management.
  
  
• Experience developing high-performance asynchronous applications with Rust (preferably tokio).
  
  
• Good understanding of network protocols and stacks.
  
  
• Good understanding of DB technologies: classic databases and modern no-SQL.
  
  
• Basic knowledge of DevOps practices and tools
  
  
• Understanding of Linux environment
  
  
• Golang/Ruby knowledge is a plus
  
  
• Experience working with WASM is a plus
  
  
• Open Source contributions is a plus

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones
  
  
• Spoken English (at the level enough to pass the technical interview and later work with colleagues)
  
  
• Being a result-oriented problem solver.
  
  
• Prefers coming up with proposals in problematic areas, rather than being passive.
  
  
• Being open to new technologies and switching between projects.
  
  
• Readiness to travel for business

(REQ ID: 2682)

Responsibilities

We are looking for a Senior Rust Software Developer. In this role, you will also be responsible to:

• Building new products inside the company.

• Develop new code with Rust, and deal with existing Go/Ruby code

• Create PoC in the new areas and drive them to production or drop them away.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience writing, shipping, and maintaining Rust code (2+ years), and experience with other languages (Ruby, Python, Go, JS, Java, etc.)
  
  
• Knowledge of basic data structures and algorithms, multiprocessing, memory management.
  
  
• Experience developing high-performance asynchronous applications with Rust (preferably tokio).
  
  
• Good understanding of network protocols and stacks.
  
  
• Good understanding of DB technologies: classic databases and modern no-SQL.
  
  
• Basic knowledge of DevOps practices and tools
  
  
• Understanding of Linux environment
  
  
• Golang/Ruby knowledge is a plus
  
  
• Experience working with WASM is a plus
  
  
• Open Source contributions is a plus

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones
  
  
• Spoken English (at the level enough to pass the technical interview and later work with colleagues)
  
  
• Being a result-oriented problem solver.
  
  
• Prefers coming up with proposals in problematic areas, rather than being passive.
  
  
• Being open to new technologies and switching between projects.
  
  
• Readiness to travel for business

(REQ ID: 2682)

Responsibilities

We are looking for a Senior Rust Software Developer. In this role, you will also be responsible to:

• Building new products inside the company.

• Develop new code with Rust, and deal with existing Go/Ruby code

• Create PoC in the new areas and drive them to production or drop them away.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience writing, shipping, and maintaining Rust code (2+ years), and experience with other languages (Ruby, Python, Go, JS, Java, etc.)
  
  
• Knowledge of basic data structures and algorithms, multiprocessing, memory management.
  
  
• Experience developing high-performance asynchronous applications with Rust (preferably tokio).
  
  
• Good understanding of network protocols and stacks.
  
  
• Good understanding of DB technologies: classic databases and modern no-SQL.
  
  
• Basic knowledge of DevOps practices and tools
  
  
• Understanding of Linux environment
  
  
• Golang/Ruby knowledge is a plus
  
  
• Experience working with WASM is a plus
  
  
• Open Source contributions is a plus

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones
  
  
• Spoken English (at the level enough to pass the technical interview and later work with colleagues)
  
  
• Being a result-oriented problem solver.
  
  
• Prefers coming up with proposals in problematic areas, rather than being passive.
  
  
• Being open to new technologies and switching between projects.
  
  
• Readiness to travel for business

(REQ ID: 2682)

We are looking for a Distributed Systems Engineer with experience in building high-performing, scalable, enterprise-grade applications. You will be responsible for building API interfaces (for customers, UI team etc). You will be responsible for building a high performance queuing/storage engine. You will collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will work in a polyglot environment where you can learn new languages and technologies whilst working with an enthusiastic team.

Responsibilities

• Responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code

• Evaluate and propose improvements to existing system

Requirements

• 5+ years of industry experience

• Experience building and shipping large-scale, reliable, highly distributed systems

• Systems-level programming experience, especially in C, Go, Rust

• Expertise in L2, L3, and/or L4 networking protocols

• Good understanding of Linux networking and security

• Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc

• Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis

• Experience of working with public cloud infrastructure providers (AWS/Azure/Google Cloud)

• Understanding of Kubernetes concepts

• Excellent debugging and optimization skills

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet

• Contributions to open source projects is a plus

• Excited by the idea of optimizing complex solutions to general problems

• Attention to detail and ability to solve complex customer problems

• Own solutions end-to-end and driving the design, development, and deployment process

• Able to work across teams and level common, sustainable solutions

Responsibilities

We are looking for a Senior Rust Software Developer. In this role, you will also be responsible to:

• Building new products inside the company.

• Develop new code with Rust, and deal with existing Go/Ruby code

• Create PoC in the new areas and drive them to production or drop them away.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience writing, shipping, and maintaining Rust code (2+ years), and experience with other languages (Ruby, Python, Go, JS, Java, etc.)
  
  
• Knowledge of basic data structures and algorithms, multiprocessing, memory management.
  
  
• Experience developing high-performance asynchronous applications with Rust (preferably tokio).
  
  
• Good understanding of network protocols and stacks.
  
  
• Good understanding of DB technologies: classic databases and modern no-SQL.
  
  
• Basic knowledge of DevOps practices and tools
  
  
• Understanding of Linux environment
  
  
• Golang/Ruby knowledge is a plus
  
  
• Experience working with WASM is a plus
  
  
• Open Source contributions is a plus

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones
  
  
• Spoken English (at the level enough to pass the technical interview and later work with colleagues)
  
  
• Being a result-oriented problem solver.
  
  
• Prefers coming up with proposals in problematic areas, rather than being passive.
  
  
• Being open to new technologies and switching between projects.
  
  
• Readiness to travel for business

(REQ ID: 2682)

Responsibilities

We are looking for a Senior Rust Software Developer. In this role, you will also be responsible to:

• Building new products inside the company.

• Develop new code with Rust, and deal with existing Go/Ruby code

• Create PoC in the new areas and drive them to production or drop them away.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience writing, shipping, and maintaining Rust code (2+ years), and experience with other languages (Ruby, Python, Go, JS, Java, etc.)
  
  
• Knowledge of basic data structures and algorithms, multiprocessing, memory management.
  
  
• Experience developing high-performance asynchronous applications with Rust (preferably tokio).
  
  
• Good understanding of network protocols and stacks.
  
  
• Good understanding of DB technologies: classic databases and modern no-SQL.
  
  
• Basic knowledge of DevOps practices and tools
  
  
• Understanding of Linux environment
  
  
• Golang/Ruby knowledge is a plus
  
  
• Experience working with WASM is a plus
  
  
• Open Source contributions is a plus

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones
  
  
• Spoken English (at the level enough to pass the technical interview and later work with colleagues)
  
  
• Being a result-oriented problem solver.
  
  
• Prefers coming up with proposals in problematic areas, rather than being passive.
  
  
• Being open to new technologies and switching between projects.
  
  
• Readiness to travel for business

(REQ ID: 2682)

We are looking for a Distributed Systems Engineer with experience in building high-performing, scalable, enterprise-grade applications. You will be responsible for building API interfaces (for customers, UI team etc). You will be responsible for building a high performance queuing/storage engine. You will collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will work in a polyglot environment where you can learn new languages and technologies whilst working with an enthusiastic team.

Responsibilities

• Responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code

• Evaluate and propose improvements to existing system

Requirements

• 5+ years of industry experience

• Experience building and shipping large-scale, reliable, highly distributed systems

• Systems-level programming experience, especially in C, Go, Rust

• Expertise in L2, L3, and/or L4 networking protocols

• Good understanding of Linux networking and security

• Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc

• Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis

• Experience of working with public cloud infrastructure providers (AWS/Azure/Google Cloud)

• Understanding of Kubernetes concepts

• Excellent debugging and optimization skills

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet

• Contributions to open source projects is a plus

• Excited by the idea of optimizing complex solutions to general problems

• Attention to detail and ability to solve complex customer problems

• Own solutions end-to-end and driving the design, development, and deployment process

• Able to work across teams and level common, sustainable solutions

Responsibilities

We are looking for a Senior Rust Software Developer. In this role, you will also be responsible to:

• Building new products inside the company.

• Develop new code with Rust, and deal with existing Go/Ruby code

• Create PoC in the new areas and drive them to production or drop them away.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience writing, shipping, and maintaining Rust code (2+ years), and experience with other languages (Ruby, Python, Go, JS, Java, etc.)
  
  
• Knowledge of basic data structures and algorithms, multiprocessing, memory management.
  
  
• Experience developing high-performance asynchronous applications with Rust (preferably tokio).
  
  
• Good understanding of network protocols and stacks.
  
  
• Good understanding of DB technologies: classic databases and modern no-SQL.
  
  
• Basic knowledge of DevOps practices and tools
  
  
• Understanding of Linux environment
  
  
• Golang/Ruby knowledge is a plus
  
  
• Experience working with WASM is a plus
  
  
• Open Source contributions is a plus

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones
  
  
• Spoken English (at the level enough to pass the technical interview and later work with colleagues)
  
  
• Being a result-oriented problem solver.
  
  
• Prefers coming up with proposals in problematic areas, rather than being passive.
  
  
• Being open to new technologies and switching between projects.
  
  
• Readiness to travel for business

(REQ ID: 2682)

What Is The Role:

As part of the Platform Engineering department, the Traffic team is crafting, building, and improving the multi-cloud platform at scale for Elastic Cloud Hosted and Serverless. We grow and mature our distributed network services and solutions for multiple cloud service provider platforms. We are built on Kubernetes, Go/Scala, and custom orchestration architectures. In your daily life with us, you will participate in coding, innovating technical designs, crafting solutions, improving resilience, and prioritizing security, bug fixes, and features. For example, Debugging Azure Networking for Elastic Cloud Serverless is part of our efforts, and we want your experience to contribute to a truly exceptional customer experience!

What You Will Be Doing:

• Taking an engineering approach in leading technical initiatives for automating network engineering efforts to guarantee the reliability of the global Elastic infrastructure. .
• Growing our global Platform infrastructure to meet the increasing scaling demands by developing and maintaining software, codebases, tooling and automations.
• Collaborating in an environment with an inclusive approach, and focusing on operational perfection which uplifts others.
• Preventing repeated customer impact in response to major incidents and prioritised problem management. Our on call rotation is spread well, and we address complex customer concerns too.

What You Bring:

• 10+ years in Software Engineering with product success in delivering Cloud network solutions. You collaborate with engineers as an authority in identifying, implementing and delivering solutions. Experience in public cloud, Go and managed Kubernetes services is advantageous.
• Success and lessons of experiences from striving for 'progress not perfection' in the name of Platform reliability. We want to hear about your customer first approach in solving operational problems for both today and the future.
• Passion for developing solutions that involve inclusive communication methods to grow and strengthen partner and team relationships. Examples of working in distributed teams or working remotely is desirable.

Bonus Points:

You don't need to have all of these items, but these represent the types of work you will do as a Software Engineer at Elastic.

• You have designed and built a SaaS product in a public cloud ideally built using Infrastructure-as-Code tooling such as Crossplane or Terraform
• You have built Kubernetes-at-scale infrastructure, ideally across multiple cloud providers, and the vital automation to support it.
• You have written product features or functions in Golang or other programming languages.
• You have worked with containerized services (such as Docker.)
• You have proven results in leading and improving cross-team engineering initiatives.
• You have experience in system administration with professional skills in Linux on distributed systems at scale.
• You have diagnosed or designed, implemented and created solutions with the Elastic Stack.
• You are experienced in a self-organizing and sharing in a globally distributed team environment.
• You strengthen team members in bringing out the best of each other by uplifting others with coaching and mentoring.

What Is The Role:

As part of the Platform Engineering department, the Traffic team is crafting, building, and improving the multi-cloud platform at scale for Elastic Cloud Hosted and Serverless. We grow and mature our distributed network services and solutions for multiple cloud service provider platforms. We are built on Kubernetes, Go/Scala, and custom orchestration architectures. In your daily life with us, you will participate in coding, innovating technical designs, crafting solutions, improving resilience, and prioritizing security, bug fixes, and features. For example, Debugging Azure Networking for Elastic Cloud Serverless is part of our efforts, and we want your experience to contribute to a truly exceptional customer experience!

What You Will Be Doing:

• Taking an engineering approach in leading technical initiatives for automating network engineering efforts to guarantee the reliability of the global Elastic infrastructure. .
• Growing our global Platform infrastructure to meet the increasing scaling demands by developing and maintaining software, codebases, tooling and automations.
• Collaborating in an environment with an inclusive approach, and focusing on operational perfection which uplifts others.
• Preventing repeated customer impact in response to major incidents and prioritised problem management. Our on call rotation is spread well, and we address complex customer concerns too.

What You Bring:

• 10+ years in Software Engineering with product success in delivering Cloud network solutions. You collaborate with engineers as an authority in identifying, implementing and delivering solutions. Experience in public cloud, Go and managed Kubernetes services is advantageous.
• Success and lessons of experiences from striving for 'progress not perfection' in the name of Platform reliability. We want to hear about your customer first approach in solving operational problems for both today and the future.
• Passion for developing solutions that involve inclusive communication methods to grow and strengthen partner and team relationships. Examples of working in distributed teams or working remotely is desirable.

Bonus Points:

You don't need to have all of these items, but these represent the types of work you will do as a Software Engineer at Elastic.

• You have designed and built a SaaS product in a public cloud ideally built using Infrastructure-as-Code tooling such as Crossplane or Terraform
• You have built Kubernetes-at-scale infrastructure, ideally across multiple cloud providers, and the vital automation to support it.
• You have written product features or functions in Golang or other programming languages.
• You have worked with containerized services (such as Docker.)
• You have proven results in leading and improving cross-team engineering initiatives.
• You have experience in system administration with professional skills in Linux on distributed systems at scale.
• You have diagnosed or designed, implemented and created solutions with the Elastic Stack.
• You are experienced in a self-organizing and sharing in a globally distributed team environment.
• You strengthen team members in bringing out the best of each other by uplifting others with coaching and mentoring.

What makes our staff passionate about Geotab?

What makes our staff passionate about Geotab?

Scopely is looking for a Server Engineer to join our Star Trek Fleet Command team within our Live Games Portfolio division, based remotely in Spain.

At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

Star Trek Fleet Command is a standout success in the gaming industry. Launched in 2018, our in-house developed 4X Strategy MMO has continually evolved, earning its place as one of the top-grossing games on the market.

We are seeking a backend Engineer to join our team and build both game server systems and platform microservices that power our live products. In this role, you will contribute to evolving our backend technology stack to support scalable game features, platform services, and a high-quality player experience, with the opportunity to develop your skills in distributed systems, cloud infrastructure, and game backend development while working on live products at scale.

What You Will Do

What We're Looking For

• Understanding of web fundamentals (HTTP, REST APIs, request/response lifecycle, status codes, etc.).
• Familiarity with distributed systems concepts and microservices architectures, including service communication, data consistency, and fault tolerance in high-traffic environments.
• Proficiency in Python and familiarity with frameworks such as FastAPI, Flask, or Tornado, and an understanding of async programming and concurrency.
• Experience working with and maintaining existing backend systems in production environments.
• Experience debugging issues in production environments, identifying and helping resolve performance issues
• Understanding of SQL and/or NoSQL databases (e.g., MySQL, Postgres, DynamoDB).
• Familiarity with Linux environments, Docker containers, and cloud platforms (preferably AWS).
• Understanding of backend security fundamentals and willingness to learn best practices.
• Experience with version control, CI/CD pipelines, and automated testing.
• Ability to collaborate effectively with client engineers and cross-functional teams to deliver end-to-end features.
• Strong problem-solving skills and eagerness to learn and grow as an engineer.

Bonus Points

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Please ensure that the résumé/CV you attach is written in English.

Scopely is looking for a Server Engineer to join a new truly unique multiplayer strategy game in Barcelona, Spain on a hybrid basis. We can support with visa sponsorship.

At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.    

We are in the early stages of development on an ambitious, unannounced Strategy/MMO title, creating a team of talented and passionate game makers to join us on this exciting journey!   

What You Will Do    

• Work in a team responsible for designing, developing and maintaining backend services and APIs in Python running on AWS
• Design and implement new features in our core technologies, working collaboratively with other stakeholder teams to understand requirements and identify the best technical solutions as well as plan the future of our server core technologies that will lay the foundation for exciting new gameplay features
• Inspect the performance of our server clusters and propose improvements
• Deep analysis of player behaviors and how our server can be hardened to both improve player experience and also defend against bad actors (botters, cheaters, etc)
• Work closely with the QA team to resolve bugs and deliver high quality code as well as Deploy, monitor, and manage applications in a cloud environment such as AWS
• Stay up-to-date with industry changes and emerging trends, especially regarding Python, Redis and its ecosystem, AWS, Gaming, etc

What We’re Looking For   

• Highly experienced being part of a professional development team or other relevant area
• Experience in developing highly available back-end systems and servers for large-scale MMO games, high-traffic web systems or applications
• Experienced with Python and its ecosystem (libraries, frameworks, etc.), familiarity with web frameworks such as Flask, Tornado, FastAPI, or another similar web framework and Python threading, as well as the principles of async programming
• Familiar in design and implementation of highly-scalable, reliable, and secure systems using Redis and its ecosystem, such as Redislabs. Solid understanding of RESTful API design and development. Ability to write efficient low-latency, low-IO code
• Strong knowledge of Linux operating systems and Docker containers, as well as Redis, MySQL (or similar database systems). Good understanding of how to prevent intrusions, injections, cheating etc.
• Experience in version control, especially multi-track development and familiarity with deployments methodologies and CI/CD pipelines as well as automated testing
• Experience with stateful and stateless game server architectures

Bonus Points   

• Familiarity with messaging systems such as RabbitMQ, AWS SQS, Redis Streams
• Experience working with AWS services like EC2, ECR, RDS, S3, and IAM
• Knowledge of Infrastructure-as-Code (IaC) and experience with Terraform for managing infrastructure deployment
• Understanding of network infrastructure and cloud networking concepts, such as VPC, Subnet, Security Groups, and Load Balancing
• Experience with traffic analysis via Charles proxy, browser developer tools, Datadog, logs
• Understanding Kibana / Datadog log querying and dashboards

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Responsibilities:

• Build and leverage threat models to secure core cloud platform services
• Establish protections/requirements to enable product team usage of emergent cloud features
• Co-author next generation cloud platform designs accounting for evolving threat and product landscapes
• Describe solutions intent within the solutions associated operating environment, determine the primary systems/subsystems & their interfaces, and define functional & non-functional requirements 
• Ensure solutions are fit for purpose and ensure their use by working with stakeholders, vendors/service providers, and evaluating the impact of strategic design decisions 
• Contribute to the development of best practices including standardized templates 
• Work with Product Managers/Owners to plan and prioritize technology focused backlog items for the architecture runway to enable business epics/features and expand into new opportunities 
• Clarify the architecture for the engineering teams to support implementation and provide solutions to resolve any architectural impediments
• Perform both design and code reviews to ensure all functional & non-functional requirements for a solution are sufficiently met (e.g., security, scalability, usability, reliability, maintainability, and performance) 
• Develop security patterns, standards, and architectural decision records to ensure Netskope data at rest, in motion or in use is properly secured. 
• Design and develop data security architectures for cloud and cloud/hybrid-based systems. 

Requirements:

• Experience designing and implementing security services/solutions which were applied to GCP, Azure, and AWS
• In-depth knowledge of cloud platforms, Linux, and security at scale
• Experience working with engineering product teams and bringing solutions to market
• Demonstrated capabilities to effectively communicate and collaborate with diverse teams
• Understanding of compliance needs and evidence collection
• Moderate ability to create scripts, perform automation, and aggregate data for analysis
• A combination of confidence and independence…with the prudence to know when to ask for help
• Demonstrates flexibility within a variety of changing situations, while working with individuals and groups.
• Minimum 10+ years of experience building and managing security infrastructure and solutions in the financial industries
• Strong ability to effectively communicate with and present to the senior leadership team
• Experience with assessment, development, implementation, integration, optimization, and documentation of a comprehensive and broad set of security technologies and processes in on premise, public, private, and hybrid cloud environments •
• Experience with Hybrid cloud architectures and designs
• Must have experience with Internet Application Hosting architectures, best practices, and related technologies to effectively protect externally facing applications
• Experience with DevSecOps process, Infrastructure as Code/Policy as Code, Container technologies (Docker, Kubernetes), API Gateways, and other common web application technologies is preferred
• Strong knowledge of enterprise security concepts/frameworks and products, secure design principles and best practices
• FedRAMP, NIST 800-53, NIST 800-190, CSA, CIS Benchmarks, ISO 27000 series, COBIT, etc.
• Good written and verbal communication skills a must.
• Must be able to design and create technical solution/process documentation quickly and succinctly
• Must be a self-starter, strong leader who is able to manage, develop and nurture a team of senior engineers and architects; work with limited supervision & be able to work well with others in a globally diverse IT (Information Technology) environment
• Understanding of cryptography as it relates to application, network, and cloud security
• CISSP, CCSP, TOGAF certification is preferred. Any other Information Security oriented certifications a plus.
• Any Cloud Security or Cloud Architecture certifications is preferred.

Education:

• Bachelor’s degree/University degree or equivalent experience preferred

#LI-NS1

The Team:

Join the Celonis Support Services team, part of a 3-Level Support model, as a dedicated 2nd Level Technical Support Engineer. You will be located in Madrid and report directly to the Director of Customer Support.

The Role:

Our support engineers are highly-trained experts focused on diagnosing and resolving technical and product-related issues across the Celonis Product Suite. You will serve as the crucial interface between our global customers, partners and our internal Value Engineering & Delivery, Development, and Product Management organizations. We’re looking for someone eager to become a deep technical expert in Celonis infrastructure and software and contribute to a SaaS-based, customer value-focused environment.

The work you’ll do:

Your responsibilities are focused on expert technical analysis, resolution of complex incidents, and driving continuous improvement in support operations:

• Provide 2nd Level technical support for customer issues across Celonis Systems & Products. 
• Serve as a Technical Contact for Premier Customers.
• Take ownership of complex cases - accepting, qualifying, driving, and resolving them according to ITSM processes and KPI adherence.
• As a core function, perform analysis, diagnosis, and recovery of complex technical issues, often requiring direct engagement with customers and internal Product and Engineering teams.
• Participate in Root Cause Analysis (RCA) cycles to improve the team's support Knowledge Base.
• Contribute actively to Continual Service Improvement (CSI) cycles and initiatives including Knowledge Centred Service (KCS)
• Prepare and deliver Webcasts on selected technical topics to customers and internal support staff.
• Participate in an on-call schedule to ensure continuous global coverage.

The qualifications you need:

• Education: Bachelor of Computer Science, Engineering, or a related degree in the field of IT.
• Experience: Minimum 3 years of proven Technical Support experience handling complex technical issues and international customer inquiries whilst adhering to Service Level Agreements.
• Certification: ITIL v3 Foundation Certification; additional ITIL certification is a plus.
• Cloud Technologies: AWS or Azure certification and/or working experience in a mid to large sized Kubernetes / containerised environment.
• Systems Administration: Proven experience with heterogeneous Linux/Unix systems.
• Coding Skills: Proficient in at least one programming language (e.g., Java) or a scripting language (e.g., Python).
• Databases: Experience with major database systems (e.g., SAP HANA, Oracle, MS SQL Server).
• Problem Solving: Goal-oriented, independent, and structured approach to the analysis and solution of complex problems in virtual and cloud-based environments.