About this job

As Strategic Partnerships Lead  // Banking Distribution you will be accountable for creating, structuring and scaling strategic partnerships with banks where the bank is both the distribution partner and the balance sheet provider. This is a step-change from JUMO’s mobile-money-led model: it places the bank at the centre of customer acquisition, product distribution, funding and risk, and demands a partnership lead who can operate as a credible peer to bank executives. You will articulate the JUMO proposition, co-design the product and operating construct with the bank, lead the rollout of new initiatives end-to-end, and drive portfolio growth, revenue and risk outcomes in line with the partnership agreement. You will report to the MD of Capital Partnerships.

You will

• Build and own senior, executive-level relationships across partner banks — typically with C-suite, Heads of Retail / SME / Digital, articulating the JUMO model in a way that lands with banking decision-makers and unlocks the partnership.
• Lead the design and rollout of new bank-led distribution and lending propositions end-to-end, from concept and commercial structuring through credit and risk approvals, regulatory sign-off, technology integration, launch and scale-up.
• Structure the commercial, credit, risk and operating constructs of each partnership in a way that reflects the bank’s balance sheet, capital and regulatory realities while delivering JUMO’s growth and revenue objectives.
• Continually monitor portfolio performance against agreed KPIs across origination, credit quality, collections, revenue and customer outcomes, and convert insight into clear actions with the bank’s product, credit and risk leadership.
• Identify and translate regulatory changes, central bank policy shifts, and macro and banking-sector trends into concrete implications for the partnership and JUMO’s product and portfolio strategy.
• Drive cross-functional execution across JUMO’s legal, regulatory, data, product, marketing, customer insights, finance and operations teams, setting the pace, owning the critical path, and unblocking decisions to deliver against revenue goals and manage risk.
• Optimise existing partnerships and originate new banking opportunities across Africa, structuring deals that are commercially compelling for the bank, regulatorily sound, and aligned with the JUMO business model.

You will need

• A Bachelor’s degree in Business, Finance, Economics, Accounting or similar
• Significant senior experience in banking or financial services; ideally including roles in corporate or retail banking, digital banking, credit and risk, transaction banking, or banking partnerships, with a real working knowledge of how a bank actually runs.
• A deep understanding of credit risk and the dynamics of lending, with some fluency to debate credit policy, scorecards, provisioning, capital and balance sheet implications with bank specialists as a peer.
• A demonstrated track record of executing new product launches, partnerships or distribution initiatives at scale inside or with a bank, including navigating governance, credit and risk committees and regulatory approval processes.
• Awareness of mobile money and digital financial services and how they intersect with bank-led distribution, enough to position JUMO’s value within a bank’s digital strategy.
• The ability and willingness to travel across the region as the role requires.

Capability

• Executive presence and credibility: holds the room with ExCos and risk and credit leadership
• Strong commercial and banking acumen: can structure a deal, read a portfolio, debate unit economics and translate the JUMO strategy into concrete, bankable plans and deliverables.
• Strong project execution discipline: able to lead complex, multi-stakeholder rollouts end-to-end, set the critical path, manage governance, and drive delivery to time, quality and risk standards.
• High levels of intellect and judgement: makes the right trade-offs and weighted decisions in line with the JUMO business model and the bank’s risk appetite
• Excellent communication and influence skills (written and verbal), with the range to move between board-level narrative, commercial detail and operational execution.
• Ability to break down complex, ambiguous challenges into measurable workstreams and lead the delivery across internal and partner teams.
• Ability to work in a fast-paced, ever-changing environment, highly adaptable, with the resilience to navigate banking timelines and fintech pace simultaneously.
• Excellent time management, planning and organisational skills.
• Decisive, detail-oriented, enthusiastic, with strong problem-solving abilities and a bias to execution.

Bonus if you have

• 6–8+ years of progressive experience in banking, financial markets or fintech-bank partnerships, with at least some exposure at executive level (direct engagement with C-suite or membership of senior committees).
• Experience structuring and launching lending, digital banking or embedded finance products in partnership with a bank; covering commercial, credit, risk, regulatory and technology dimensions.

We ask a lot of each other at JUMO, but we give a lot too.

You will love

• Collaborating with smart, engaging people in an inspiring work environment.
• Working for impact.
• Growing and learning continuously, with loads of encouragement and support.
• Boldly taking risks as we navigate new challenges.
• Flexible work practices enabling your best delivery.
• Being autonomous and empowered to lead.

Remote First

You will be based in South Africa. We operate a remote first working approach where working remotely is our default way of working. You have flexibility on where to work from in the country of hiring, as long as you have access to a reliable connection and are set up to work remotely.

Diversity and Inclusion

At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.

INFRASTRUCTURE ENGINEER

Cape Town

Hybrid working (On-site Tuesday and Thursday)

Based on the Cape Town beachfront – a breathtaking expanse of white sand and surf, against the backdrop of the world-famous Table Mountain is our newest addition to LiveScore Group – Wonderlabz.

With a strong legacy collective expertise, the team in Cape Town push the boundaries of gaming design and development, always aiming to provide advanced solutions to complex operational challenges delivering inhouse gaming software to LiveScore Group of the highest quality, every time.

LiveScore Group is home to LiveScore, LiveScore Bet and Virgin Bet and now Wonderlabz - four of the most exciting brands in the sports and gaming industries today. We are passionate and excited about what we do in the Sports Media, Gaming and Betting sector and are proud of the high ratings we have achieved. We live our values, aiming to enhance and increase the enjoyment of sport through innovative products and immersive experiences. Trust is important in how we work, ensuring we are a collaborative unit who holds each other accountable. Relentlessly ambitious in everything we do, we embrace change and understand that failure is part of success.

We use our platform for positive social change and work to build a company our employees are proud to work for. We have a long-term commitment to diversity and inclusion. Our I.D.E.A (Inclusion, Diversity, Equality, Awareness) Forum is critical to our business and is embedded in our organisational structure to support a sense of belonging for everyone and to create a culture that allows all employees to thrive.

The Role

The Infrastructure Engineer’s role is to administer the Online Gaming platforms, ensure optimum performance and availability of such platform, provide third/fourth-level troubleshooting support, and liaise with all applicable service providers and third parties including NOC/1st/2nd line support. Provide technical support to all roles.

Key Responsibilities 

• Partake in the design and implementation of new setups
• Assist in process improvement and automation.
• Test and design new systems/services and their suitability for possible use in production environments
• Proactive monitoring and support of the live and staging infrastructure
• Investigate and react to any live or staging issues that might arise
• Prepare and take part in the periodic release of new software
• Act as an escalation point for issues flagged by customer support
• Handle service requests, incidents, problems and change requests, using ITIL best practice.
• Assist in process improvement and automation.
• Assist in intensive investigations into problems that would included detailed log and metrics analysis to provide detailed analysis, resolution and future prevention of such issues

Skills, Knowledge and Experience

• All-rounder with proven experience in linux based environments with very good IT knowledge
• Possess excellent communication skills, capable of delivering information to both technical as well as non-technical personnel, the ability to work autonomously and in a team environment
• Detect/analyse alarms to provide fault isolation and remote troubleshooting, being a responsible individual for problems until their complete resolution
• Ability to analyse logs for troubleshooting issues, including malicious activity or cybersecurity threats, code and systems errors and problems
• Understands how to direct, support and guide other team members and knows how to motivate them with great attention to detail and acts as a senior technical resource for outages until restoration.
• Production support or implementation of Kubernetes, preferable in google managed Kubernetes environment (GKE) for at least 24 months
• Virtualisation - OpenStack, VMware, Cloud - Experience with any: Google GKE, Amazon EKS, Azure AKS, OpenShift/OKD
• Excellent log analysis and setup of aggregated logging systems such as Splunk/EFK and excellent networking skills including packet capture and analysis
• Excellent monitoring and metrics analysis and systems implementation such as Grafana, APM, Prometheus, Zabbix, etc… with deep knowledge of various monitoring tools and excellent problem-solving skills
• Experience with code repositories GitHub/Gitlab, CI/CD pipelines and DevOps principles and DNS/HTTPS certificates

What can we offer? 

• Discovery medical aid
• 21 days leave
• Discretionary company performance bonus

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

As the Senior Manager of Cybersecurity Operations, you will lead and mature 2U’s global cyber defense and security operations capabilities. This role is accountable for the effective execution of threat detection, incident response, vulnerability management, and operational security monitoring across a global enterprise.

You will manage and develop a team of security engineers responsible for day-to-day security operations, while also acting as the operational bridge between cybersecurity engineering, infrastructure, SRE, IT, and external partners (including managed or embedded resources). While remaining technically credible, your primary focus will be on operational excellence, incident readiness, process maturity, and ensuring consistent, high-quality execution of security operations at scale.

This role requires strong leadership, sound judgment under pressure, and the ability to translate technical security events into clear risk-based communication for senior stakeholders. You will own operational outcomes, ensure alignment to industry frameworks, and continuously improve tools, processes, and team capability to reduce risk across 2U’s most critical systems.

Responsibilities Include, But Are Not Limited To:

Cybersecurity Operations & Execution

• Own and oversee day-to-day cybersecurity operations, ensuring effective threat detection, investigation, response, and remediation across cloud, application, and infrastructure environments.
• Ensure security monitoring, alerting, and response processes are consistently executed, well-documented, and aligned to defined SLAs and severity models.
• Provide operational oversight of security tooling (e.g., SIEM, EDR, SOAR), ensuring tools are properly configured, maintained, and delivering actionable outcomes.
• Drive continuous improvement of operational runbooks, response workflows, and automation to reduce manual effort and improve response quality.

Cybersecurity Incident Management & Operational Readiness

• Own the cybersecurity incident management program, ensuring incidents are triaged, escalated, coordinated, and resolved effectively.
• Ensure clear roles, escalation paths, and communications are in place for security incidents, including coordination with SRE, Engineering, Infrastructure, IT, Legal, Privacy, and Communications teams.
• Lead post-incident reviews for security incidents, driving root cause analysis, remediation tracking, and systemic improvements.
• Ensure incident response practices align with industry standards and internal risk management expectations.

Engineering, Cloud & Application Security Alignment

• Partner with Cloud Security, Application Security, and Engineering teams to ensure security controls, detections, and response requirements are operationalised within cybersecurity operations.
• Ensure outputs from Cloud Security and Application Security initiatives (e.g., controls, detections, alerts, runbooks) are effectively integrated into security monitoring, incident response, and operational workflows.
• Act as the primary intake point for security-relevant operational signals from engineering and platform teams, ensuring they are triaged, prioritised, and actioned appropriately by cybersecurity operations.
• Collaborate with partner teams to identify gaps in detection, response coverage, and operational readiness, and drive improvements to expand and mature cybersecurity operations coverage.
• Serve as an escalation and advisory point for security-related operational issues, ensuring coordination with the appropriate domain owners (Cloud, Application, Infrastructure, SRE) while maintaining clear accountability.

Security Operations Coverage & Readiness

• Ensure cybersecurity operations maintain effective visibility and response capability across cloud, infrastructure, and application environments, aligned to defined risk and threat models.
• Oversee the integration of logging, telemetry, alerts, and response playbooks into operational tooling (e.g., SIEM, SOAR, EDR), without assuming ownership of underlying platform or application architectures.
• Partner with domain security teams to validate that new systems, services, and changes are adequately covered by operational security monitoring and incident response processes.
• Continuously assess and improve operational coverage to ensure cybersecurity operations can detect, respond to, and support incidents across the evolving technical environment.

Proactive Risk & Vulnerability Management

• Own the operational vulnerability management lifecycle, ensuring vulnerabilities are identified, prioritized, remediated, and tracked to closure.
• Use risk-based prioritization to balance remediation effort with business impact and operational realities.
• Ensure security findings and risk trends are translated into clear, actionable insights for technical and non-technical stakeholders.

Team Leadership & Partner Management

• Lead, mentor, and develop cybersecurity operations engineers, fostering a culture of accountability, continuous improvement, and operational excellence.
• Provide direction and oversight to embedded or partner resources (e.g., Sonata), ensuring clear expectations, quality delivery, and alignment to 2U standards.
• Contribute to workforce planning, skills development, and operational maturity of the cybersecurity operations function.

Things That Should Be In Your Background:

• 5+ years experience in cybersecurity or security operations, with progression into technical leadership or people management.
• Experience leading or supporting security operations, incident response, or threat management in complex environments.
• Working knowledge of AWS; exposure to GCP or Azure is a plus.
• Comfortable with scripting/automation (e.g., Python, Bash) to guide and review operational improvements.
• Experience partnering on CI/CD and DevSecOps initiatives to ensure security signals feed into detection and response.
• Familiarity with cloud-native and containerised environments and their operational security risks.
• Required: Hands-on experience with SIEM and EDR platforms supporting security monitoring, investigation, and incident response.
• Beneficial: Experience with SOAR workflows and WAF technologies to support security automation and application protection.
• Strong analytical judgment, able to make risk-based decisions under pressure.
• Clear communicator with both technical teams and senior stakeholders.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U

For more than a decade, 2U has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Role: Senior Project Manager (Social)

Location: South Africa (Remote working until further notice)

Brandtech+ is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. 
Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide.  

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 
 

 
THE OPPORTUNITY  

Looking to do the best work of your career?  

As one of the most respected global brands on social, we’re building a team across 15 markets to own the client’s social presence end to end: insight and ideation, platform-native creative, publishing, live ops, and community. From the first idea to the final reply, you’ll shape how the brand shows up every day and create work that influences culture.  

You’ll move at newsroom speed with rigorous craft—launching ideas that travel, partnering with standout creators, and turning comments into conversations that become cultural moments. The brief is straightforward: make the brand the most culturally relevant brand on social. You’ll have the scale, purpose, and creative freedom to make it real.  

If you’re motivated by ideas that matter, sharpened by data, and committed to making the internet more positive, this is the place to do it. Bring your craft and your courage. Together we’ll build culture—not just content—and do the best work of our careers.  

You'll be the production backbone of the brand’s social content operation, orchestrating fast-turnaround campaigns, always-on content, and creator-led projects across TikTok, Instagram, YouTube Shorts, and emerging platforms. You'll keep complex, multi-stream social projects moving smoothly from brief to publish, partnering closely with creatives, content creators, social media managers, and the brand team. Your ability to bring order to speed, and rigour to agility, will ensure the studio consistently delivers high-quality social work on time and on budget.    

THE ROLE  

You'll be the person who makes social-first creative happen. Behind every piece of content that lands on social channels, there's planning, scheduling, coordination, and problem-solving, and that's where you come in. Working across always-on content, reactive cultural moments, creator collaborations, and campaign launches, you'll manage the full production lifecycle for social content at a pace that matches the platforms themselves.  

We're looking for someone who thrives in quick-turnaround environments, who understands social content production inside and out, and who can coordinate across creative teams, external creators, and client stakeholders without dropping a beat. Success means social work that ships on time, on brief, and on budget, with the studio running efficiently, the team supported, and the client confident in the process.  

WHAT YOU'LL DO  

• Lead end-to-end project management for social-first content and campaigns, from brief intake through to delivery and publish  
• Plan and manage fast-turnaround production workflows for short-form video, static, motion, and interactive social content  
• Coordinate with content creators, influencer partners, and talent to ensure smooth production schedules, clear deliverables, and timely asset delivery  
• Partner with social media managers to align content calendars, publishing schedules, and reactive opportunities with production capacity  
• Manage day-to-day communication with the brand team, keeping stakeholders informed, approvals on track, and feedback loops tight  
• Build and maintain project schedules, resource plans, and budgets across multiple concurrent workstreams  
• Establish and refine production processes tailored to social speed, including templates, workflows, and toolkits that help the team move quickly without sacrificing quality  
• Oversee quality control for all social deliverables, ensuring assets meet platform specs, brand guidelines, and compliance requirements  
• Identify and mitigate risks proactively, managing scope, timeline, and budget with clarity and accountability  
• Integrate Gen AI tools into production workflows where they add genuine value, improving efficiency, iteration speed, and content volume without compromising craft  
• Track and report on project performance, production metrics, and budget utilisation, using data to drive continuous improvement  
• Support and coordinate the creative team, removing blockers and fostering a collaborative, organised, and sustainable working environment  

WHAT YOU BRING  

• 5+ years of project management or production experience, with a strong focus on social content production for consumer brands  
• Proven experience managing fast-paced, quick-turnaround projects across social platforms (TikTok, Instagram, YouTube, and emerging channels)  
• A solid understanding of social content formats, production requirements, and platform specifications  
• Experience coordinating with content creators, influencers, and external production partners  
• A track record of partnering effectively with social media managers and brand teams to align creative production with content calendars and campaign timelines  
• Strong budget management skills, including scoping, tracking, and reporting across multiple concurrent projects  
• Proficiency in project management tools (such as Asana, Monday.com, Wrike, or similar) and collaborative platforms (Google Workspace, Microsoft 365, Slack)  
• Experience with creative review and approval workflows, digital asset management, and compliance processes  
• The ability to manage multiple workstreams simultaneously, prioritise under pressure, and communicate clearly when timelines or scope shift  
• A collaborative, solutions-focused approach to working with creative teams, keeping people informed, unblocked, and focused  
• Experience in beauty, personal care, or FMCG is a strong plus  
• Professional proficiency in English; additional languages are a plus  

Gen AI and Agentic Thinking:  

• Working knowledge of Gen AI tools (such as ChatGPT, Claude, Midjourney, Adobe Firefly) and how they integrate into social content production workflows  
• Agentic mindset: ability to break down complex production challenges, identify the most efficient path, and execute systematically  
• Experience managing projects that incorporate AI-assisted content creation, including quality control and approval processes for AI-generated assets  
• Understanding of AI capabilities and limitations, with a focus on responsible use and human oversight  
• Ability to evaluate where AI tools add genuine production value and where human craft and judgement are essential  

NICE TO HAVE  

• Experience working on beauty or personal care brands
• Experience in an in-house agency, embedded studio, or social-specialist production environment  
• Familiarity with influencer and creator management platforms  
• Knowledge of social analytics and reporting tools  
• Experience working across multiple markets or time zones  
• Familiarity with agile or sprint-based production methodologies applied to content  

REQ: 16786

#LI-SJ1

#LI-REMOTE

#LI-Senior

#BTG+ 

Role: Senior Designer (Social)

Location: South Africa (Remote working until further notice)

As one of the most respected global brands on social, we’re building a team across 15 markets to own the social presence end to end: insight and ideation, platform-native creative, publishing, live ops, and community. From the first idea to the final reply, you’ll shape how the brand shows up every day and create work that influences culture. 

You’ll move at newsroom speed with rigorous craft—launching ideas that travel, partnering with standout creators, and turning comments into conversations that become cultural moments. The brief is straightforward: make the brand the most culturally relevant brand on social. You’ll have the scale, purpose, and creative freedom to make it real. 

If you’re motivated by ideas that matter, sharpened by data, and committed to making the internet more positive, this is the place to do it. Bring your craft and your courage. Together we’ll build culture—not just content—and do the best work of our careers. 

Your creative vision will bring the brand to life across social platforms and beyond. You'll work in partnership with the creative, social, strategy, and client’s brand teams to craft compelling visual work that connects with audiences in the moments that matter. You'll lead and guide designers and content creators, champion social-first thinking, and ensure every piece of visual content meets the highest standards of craft while feeling native to the platforms where the brand’s audiences spend their time. 

. 

THE ROLE 

You'll be the visual storyteller behind design work that makes the brand unmistakable in crowded feeds. Working at the intersection of brand strategy and creative execution, you'll translate consumer insights, campaign briefs, and the brand’s purpose into visuals that feel authentic, inclusive, and distinctive across every format and platform. 

We're looking for someone who combines strong conceptual thinking with hands-on design craft, someone who can develop a big idea and then execute it beautifully across social, digital, and, where needed, OOH and POS touchpoints. You'll guide and mentor a team of designers and content creators, pushing the standard of social-first design while integrating Gen AI tools thoughtfully into the creative process. 

Success means design work that captures attention, strengthens brand equity, and delivers measurable results. Work that people recognise as unmistakably before they even see the logo. 

WHAT YOU'LL DO 

• Lead the visual direction for social-first content and campaigns, developing strong conceptual ideas that differentiate the brand and perform across platforms 
• Design and produce social-first assets across TikTok, Instagram, YouTube, Pinterest, and emerging channels, ensuring every piece of content is platform-native, on-brand, and crafted to the highest standard 
• Develop visual concepts that flex across multiple touchpoints, from social formats to digital display, CRM, OOH, and POS where required 
• Champion conceptual thinking throughout the creative process, from briefing to execution, ensuring design solutions are rooted in insight and purpose rather than decoration 
• Art direct photography, video, and content shoots, guiding the visual treatment, styling, and composition to reflect the brands world authentically and inclusively 
• Build, mentor, and guide designers and content creators within the studio, fostering a culture of social-first excellence, collaborative feedback, and continuous improvement 
• Collaborate with strategists, copywriters, social media managers, and the  client’s brand team to develop integrated campaign assets that are visually cohesive and strategically aligned 
• Transform brand guidelines into distinctive, ownable executions that resonate with diverse audiences and feel relevant to the platforms and cultural context they appear in 
• Pioneer the thoughtful integration of Gen AI tools into the design and content creation process, using them to enhance ideation, exploration, and production without compromising craft or authenticity 
• Spearhead platform-specific design initiatives that leverage the unique strengths and visual language of each social channel 
• Stay ahead of social platform algorithms, features, design trends, and audience behaviours to ensure visual output remains current and distinctive 
• Manage multiple projects with varying timelines, formats, and platform requirements, maintaining quality and consistency under pressure 

WHAT YOU BRING 

• A portfolio demonstrating 6+ years of design experience, with strong examples of social-first design thinking and execution for consumer brands 
• Deep understanding of social platform behaviours, content formats, and visual performance factors across TikTok, Instagram, YouTube, Pinterest, and emerging channels 
• Strong conceptual ability, with a track record of developing big ideas that translate into compelling visual work across multiple touchpoints 
• Visual storytelling skills, with the ability to communicate brand purpose, emotion, and product messaging through design that feels authentic and culturally relevant 
• Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) and Figma, with strong proficiency in producing assets at social speed 
• Experience art directing photography, video, or content shoots, with an eye for composition, styling, and inclusive visual representation 
• Proven ability to lead and mentor designers and content creators, providing clear direction, constructive feedback, and creative inspiration 
• Experience creating native content and design systems for key social platforms, with an understanding of specs, safe zones, and format best practices 
• A talent for presenting concepts to clients and stakeholders with clear rationale and conviction 
• The ability to manage multiple projects simultaneously, balancing quality, speed, and competing priorities 
• An understanding of inclusive design and visual representation, with experience or a strong interest in creating work that reflects diverse audiences authentically 

Gen AI and Agentic Thinking: 

• Proficiency with Gen AI design tools (such as Midjourney, Adobe Firefly, DALL-E, Runway) and their strategic application in social content creation and visual development 
• Agentic mindset: ability to break down complex creative challenges, identify the most effective visual approach, and execute systematically across multiple workstreams 
• Experience integrating AI tools into design workflows to enhance ideation, mood boarding, visual exploration, and production efficiency without compromising craft or brand integrity 
• Understanding of AI capabilities and limitations, with strong human oversight, quality control, and a critical eye for outputs that meet premium brand standards 
• Ability to prompt engineer effectively and evaluate AI-generated visuals for brand fit, authenticity, and design quality 
• Experience guiding team members in responsible and effective use of AI tools within the creative process 

NICE TO HAVE 

• Experience working on beauty or personal care brands 
• Experience in FMCG 
• Experience in an in-house agency, embedded studio, or social-specialist creative team 
• Motion design or animation skills (After Effects, Runway, or similar) 
• Experience with design systems, template development, or scalable content frameworks 
• An understanding of accessibility in design (colour contrast, type hierarchy, alt text, inclusive imagery) 
• Experience with social commerce creative or performance-driven design 
• Photography or illustration skills as a complement to design 

REQ: 16876

#LI-SJ1

#LI-REMOTE

#LI-Senior

#BTG+ 

Description

Equal Experts is an innovative consultancy specialising in the delivery of custom software solutions for blue-chip enterprise and public sector clients across a range of industry sectors. We work on important projects for our clients, deliver market-leading propositions across digital, online and mobile channels, and are recognised for our leadership in the application of agile and lean delivery methods to assure delivery. We have offices in Australia, Germany, India, South Africa, the UK and the USA.

We’re looking for Quality Assurance Engineers with proven senior-level experience to join the Equal Experts network.

As a member of the team, you will work alongside our clients to help deliver products and solutions to meet business needs and help your teams deliver better. And, of course, all this happens in a consultative, collaborative fashion – in keeping with our values.

You should have extensive experience working with E2E delivery teams enabling them to deliver software products to meet business outcomes. You will also have a deep understanding of agile and lean delivery principles and know how and when to implement them, using several different methodologies. 

As a QA representative of the team you will also be required to have a strong understanding of both product and technical aspects that impact quality which includes being a part of user requirements analysis, understanding data requirements and the general operability and resilience of the product.

Responsibilities

At Equal Experts, the QA role is not carried out within a vacuum; our QAs form a core part of the delivery team throughout an engagement, ensuring that relevant tests are fully considered, designed and performed at the appropriate points. Your responsibilities will include:

• Working with the client and the team to ensure quality is embedded in every aspect of delivery
• Provide support and leadership by mentoring client team members in quality principles
• Collaborate closely with the developers; driving  the development of  test frameworks and engaging in technical discussions
• Make sure the testing practices are improved upon continuously and iteratively
• Maintaining a holistic view of the spectrum of tests implemented to support the drive towards continuous delivery 
• Demonstrating strong problem-solving skills and the ability to adapt to changing environments

Required Skills

• Considers testability across all phases of the software development life cycle and displays a deep knowledge of test methodologies. 
• Displays a wide range of testing skills, knows how to apply them and possesses a deep appreciation for non functional testing concerns. 
• Seeks to enable the team to deliver quality products and services. Acts as a catalyst for mediation and collaboration within the team.
• Contributes to the implementation and design of high quality pipelines through pragmatic choices of testing tools and frameworks.
• Plays an active part in discussions regarding application architecture and understands the implications of those decisions on quality. 
• Demonstrates an understanding of continuous delivery and continuous integration. 
• Has experience with multiple languages and is willing to learn new development skills in order to participate in collaborative programming and pairing.
• Has an analytical mindset and is naturally inquisitive. Pays attention to fine grained detail and demonstrates an ability to zoom out to a holistic view.

*This role is open to candidates that are based in and eligible to work in South Africa