At Jonsson Workwear, we don’t just do what’s necessary for our customers – we do MORE. One of the ways we achieve this is through our iconic Jonsson Workwear stores, where we work hard to create a reliable and positive experience for everyone who visits.

Our Retail Admin Controller role is an important part of keeping Jonsson Workwear Ballito organised and running smoothly. This role focuses on handling day‑to‑day administration, ensuring that store processes are accurate, up to date, and aligned to company standards. You will play a key part in supporting the Store Leader and the team with the essential behind‑the‑scenes tasks that help the store operate efficiently.

This role is well suited to someone who is organised, detail‑focused and comfortable working in a fast‑paced retail environment.

The ideal candidate will be required to:

• Support the Store Leader and team with all administrative and operational tasks.
• Take responsibility for daily store admin, ensuring tasks are completed accurately and on time.
• Maintain store records, documentation and systems related to stock, cash handling, invoicing, customer queries and general compliance.
• Communicate clearly and professionally with the Store Leader, teammates and customers when needed.
• Follow up and follow through consistently to make sure tasks and customer queries are resolved properly.

The Jonsson Workwear Finance Team is responsible for looking after the company’s assets, finances and accounts, as well as managing cash flow in order to ensure we are consistently able to meet our customers’ needs brilliantly.

The Credit Controller forms part of the Jonsson Workwear Debtor’s team and is responsible for overseeing the collection of customer accounts whilst ensuring an exceptional customer experience.

The main responsibilities of the role include:

• Take great pride in ensuring accurate records of all financial activity.
• Ensure accurate customer payments, efficient invoicing, and balancing of accounts.
• Reconcile month-end claims and statements.
• Process all new credit applications.
• Ensure precise and accurate credit checks on new customers.
• Monitor RMAs – return authorizations.
• Review validity of POD’s on our transporters site.
• Work closely with our Sales team to ensure that each of our customers receives a brilliant experience.

The experience we’re looking for:

• Experience using Syspro ERP system preferable.
• Computer literate in Microsoft Office with very good Microsoft Office Skills.
• Any previous administration or data capturing experience is advantageous.
• Strong analytical skills and attention to detail.
• Excellent time management skills and ability to prioritize workload.

The type of personality that will excel:

• Works quickly and accurately and demonstrates attention to detail in their work.
• Brings a positive and approachable attitude and is open to learning.
• Is organised, systematic, works to a plan and gets “stuck in” to get the job done on time.
• Is fluent in spoken and written English with excellent communication and interpersonal skills with an excellent telephone manner.