We’re looking for an Application Support Specialist to ensure the stability, performance, and availability of business applications and systems used by internal teams. You will troubleshoot incidents, handle service requests, provide licences, make payments, collaborate with engineering/product teams, and drive root-cause analysis to prevent recurring issues. This role requires strong technical troubleshooting, clear communication, and a structured approach to incident management.

✅ Responsibilities:

✔️Provide L2 application support for business systems and software (web apps, software APIs, Corporate IT and backoffice tools, SaaS platforms).

✔️Triage, troubleshoot, and resolve incidents and requests within agreed SLAs.

✔️Investigate issues using logs, monitoring tools and API testing.

✔️Perform root-cause analysis (RCA) and document findings, fixes, and preventive actions.

✔️Provide software licenses to the employees.

✔️Support systems: Maintain records of over 400 software units, grant/revoke access, verify access rights according to RBAC, write documentation

✔️Identify recurring problems and drive automation or process improvements to reduce ticket volume.

✔️Communicate updates to stakeholders during incidents (status, workaround, ETA, resolution).

✔️Participate in on-call/shift rotation if required.

✔️Incident/problem management: Working with Atlassian (Jira Service Desk, Software, Confluence)

✔️Full software management cycle within the company (implementation, support, procurement/payment, renewal, user management, system deactivation, access rights verification, automation)

✔️Technical Knowledge: Atlassian (Jira, Confluence), Microsoft 365, Trelica, Grafana, Okta, SAP/Dynamics, N8N, scripting, Postman.

✅ Requirements:

✔️3+ years in application support / technical support / service operations (L2).

✔️Strong troubleshooting skills for web applications (HTTP, REST, auth basics, dev tools, SaaS Management tool).

✔️Experience working with ticketing systems (Jira Service Management, Software, Confluence.)

✔️Ability to read and interpret logs; familiarity with monitoring/alerting (Grafana, Kibana, Datadog).

✔️Scripting for automation (Python/Bash/PowerShell).

✔️Understanding of incident/problem management (ITIL concepts are a plus).

✔️Comfortable communicating with both technical and non-technical stakeholders.

✔️Strong documentation habits and attention to detail.

✔️Proactive and goal oriented mindset.

💡 Would be a plus:

✔️Experience with Linux basics, containers, or cloud platforms (AWS/Azure/GCP).

✔️Basic understanding of networking (DNS, latency, firewalls) and SSO concepts.

✔️Strong experience with API tools (Postman/Insomnia) and message queues (Kafka/RabbitMQ).

✔️Experience working with a huge amount of systems.

✔️The desire and ability to organise and manage a large number of systems from scratch.

About Us: 

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from sports betting to online casinos and player account management. Our platform is designed to make every player feel like the star of the show, with personalized experience and cutting-edge technology at its heart.   

Since 2010, we've made a significant impact in industry, earning awards and expanding our global presence. With offices in Bulgaria, Ukraine, and Malta, our team of over 500 experts is constantly driving innovation and striving for excellence. 

About the Team:

The Product Launch team is built for people who don’t just maintain systems but create them. We take products from zero to hero, and scale them until they’re strong enough to be handed over to core teams. No legacy constraints. No endless support cycles. Just greenfield builds, modern tech, and real ownership from day one. 

We move fast, think lean, and execute with focus, one product at a time, full commitment, full impact. Every sprint matter, every decision ship value. This is not a support team. It’s a build-from-scratch engine for products that matter, because every hero needs a superhero.

What You’ll Do:

• Technical Quality Ownership - Set and enforce technical standards for code quality, testing practices, deployment procedures, and observability across all teams. Ensure deliverables consistently meet company and industry standards. 

• Security & Compliance - Champion security best practices in application design and delivery. Drive secure coding standards, dependency management, and vulnerability remediation across the development lifecycle. 

• Technology Decisions - Drive and consult on technology choices in collaboration with the Architect and engineering teams. Evaluate new tools, frameworks, and patterns with a clear focus on efficiency, maintainability, and long-term sustainability. 

• Architecture & Design Guidance - Review and guide system designs, API contracts, data models, and integration patterns. Ensure business requirements are implemented following sound architectural principles and established standards. 

• Hands-On Engineering - Stay deeply hands-on with production code. Lead by example in modern Java (21/25), Spring Boot 3/4, PHP, Laravel, NodeJS, Kafka Streams, and cloud-native microservices. Conduct in-depth code reviews and contribute to critical path development. 

• Observability & Operational Excellence - Define and drive observability standards (metrics, logging, tracing, alerting) to ensure production systems are transparent, diagnosable, and reliable. 

• Technology Adoption - Drive the adoption of new technologies and practices across teams. Build proof-of-concepts, define migration paths, and ensure smooth rollouts with minimal disruption. 

• Cross-Team Collaboration - Act as the technical mediator between Java teams, Team Leads, the Architect, and business stakeholders. Translate business requirements into sound technical guidance and ensure alignment across all parties. 

• Knowledge Sharing - Foster a culture of technical excellence through design reviews, tech talks, documentation, and hands-on mentoring of senior engineers. 

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy.

Who You Are:

Experience: 7+ years of hands-on backend development with strong expertise, including 2+ years in a technical leadership capacity (Tech Lead, Principal Engineer, or equivalent). 

Technical Expertise: 

• Deep knowledge of Java (21+), PHP or NodeJS concurrency, JVM internals, and performance characteristics 
• Strong experience with building production-grade microservices 
• Strong expertise with Kafka and Kafka Streams — event-driven architectures, stream processing, schema evolution, and exactly-once semantics 
• Solid understanding of REST API design principles and synchronous integration patterns 
• Hands-on experience with Kubernetes, GitOps (ArgoCD, Kustomize), and container orchestration 
• Experience defining and implementing observability strategies (metrics, distributed tracing, structured logging, alerting) 
• Strong understanding of application security practices, secure coding, and dependency management 
• Solid database knowledge: relational and document databases, data modeling, and performance tuning 

Soft Skills: Excellent communicator who can translate between technical and business language. Comfortable presenting ideas, challenging decisions constructively, and building consensus across teams. 

Collaboration: Proven ability to work effectively with Architects, Team Leads, Product, and DevOps in a cross-functional environment. 

Mindset: Ownership-driven, pragmatic, and passionate about engineering excellence. You care as much about maintainability and operational quality as you do about shipping features. 

Nice to Have: 

• Experience in iGaming, Sportsbook, or real-time transaction-heavy systems 
• CDC architectures (Debezium) 
• Redis or distributed caching strategies 
• Performance tuning and benchmarking (JMH, async-profiler, JFR) 
• Architecture patterns such as DDD, CQRS, or Event Sourcing 
• Contributions to open-source projects 

What We Offer: 

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:

• Competitive Salary Package: We value your skills, dedication, and contributions
• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
• Great Office Locations: Central office location in Sofia and Plovdiv
• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day

Wait, there’s more:

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
• Office Library: Enjoy access to technical literature to expand your knowledge

Ready to Be Part of Something Big?   

If you're excited to join a team that's revolutionizing the iGaming world and want to make a real impact, apply today. We can't wait to meet you! 

#LI-HYBRID

About Us: 

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from sports betting to online casinos and player account management. Our platform is designed to make every player feel like the star of the show, with personalized experience and cutting-edge technology at its heart.   

Since 2010, we've made a significant impact in industry, earning awards and expanding our global presence. With offices in Bulgaria, Ukraine, and Malta, our team of over 500 experts is constantly driving innovation and striving for excellence. 

Your Team:

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger.

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features.

This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world‑class engineering. 

How You’ll Make an Impact:  

• Design and build foundational backend frameworks, libraries, and services that are reused across all engineering teams.
• Define and drive backend architecture standards - from service design and communication patterns to scalability, resilience, and security.
• Create and evolve shared platform solutions (e.g. service templates, common libraries, reference architectures) that accelerate development and reduce duplication.
• Establish best practices for building, testing, and operating Java services, ensuring consistency and high quality across all codebases.
• Develop and maintain core platform capabilities (e.g. service orchestration patterns, API standards, integration approaches) used company-wide.
• Partner with engineering teams to identify inefficiencies, remove bottlenecks, and enable faster, more reliable backend development.
• Drive initiatives to standardize and modernize the backend stack, improving performance, scalability, and maintainability across systems.
• Act as a technical leader through architecture reviews, hands-on guidance, and mentorship, raising the engineering bar across teams.
• Continuously evaluate and introduce tools, patterns, and technologies that improve scalability, reliability, and developer productivity at scale.

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy.

 Who You Are:  

• 5+ years of backend development experience with strong expertise in Java and object-oriented design. 
• Solid knowledge of design patterns, system architecture, and scalability principles. 
• Hands-on experience with databases (SQL/NoSQL) and message-driven systems (e.g., Kafka, RabbitMQ). 
• Familiar with containerization and orchestration (Kubernetes, Docker). 
• Comfortable with automated testing (unit, integration, performance). 
• Proven track record building and supporting production-grade, high-load systems. 
• Thrive in a dynamic, fast-changing environment with shifting priorities. 
• Strong communicator with a proactive, ownership-driven mindset. 

What We Offer: 

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:

• Competitive Salary Package: We value your skills, dedication, and contributions
• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
• Great Office Locations: Central office location in Sofia and Plovdiv
• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day

Wait, there’s more:

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
• Office Library: Enjoy access to technical literature to expand your knowledge

Ready to Be Part of Something Big?   

If you're excited to join a team that's revolutionizing the iGaming world and want to make a real impact, apply today. We can't wait to meet you! 

#LI-HYBRID

About Us:  

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from sports betting to online casinos and player account management. Our platform is designed to make every player feel like the star of the show, with personalized experience and cutting-edge technology at its heart.    

Since 2010, we've made a significant impact in industry, earning awards and expanding our global presence. With offices in Bulgaria, Ukraine, and Malta, our team of over 500 experts is constantly driving innovation and striving for excellence.  

About the Team: 

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger.

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features. This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world‑class engineering.  

What You’ll Do: 

• Technical Quality Ownership - Set and enforce technical standards for code quality, testing practices, deployment procedures, and observability across all teams. Ensure deliverables consistently meet company and industry standards.  

• Security & Compliance - Champion security best practices in application design and delivery. Drive secure coding standards, dependency management, and vulnerability remediation across the development lifecycle.  

• Technology Decisions - Drive and consult on technology choices in collaboration with the Architect and engineering teams. Evaluate new tools, frameworks, and patterns with a clear focus on efficiency, maintainability, and long-term sustainability.  

• Architecture & Design Guidance - Review and guide system designs, API contracts, data models, and integration patterns. Ensure business requirements are implemented following sound architectural principles and established standards.  

• Hands-On Engineering - Stay deeply hands-on with production code. Lead by example in modern Java (21/25), Spring Boot 3/4, PHP, Laravel, NodeJS, Kafka Streams, and cloud-native microservices. Conduct in-depth code reviews and contribute to critical path development.  

• Observability & Operational Excellence - Define and drive observability standards (metrics, logging, tracing, alerting) to ensure production systems are transparent, diagnosable, and reliable.  

• Technology Adoption - Drive the adoption of new technologies and practices across teams. Build proof-of-concepts, define migration paths, and ensure smooth rollouts with minimal disruption.  

• Cross-Team Collaboration - Act as the technical mediator between Java teams, Team Leads, the Architect, and business stakeholders. Translate business requirements into sound technical guidance and ensure alignment across all parties.  

• Knowledge Sharing - Foster a culture of technical excellence through design reviews, tech talks, documentation, and hands-on mentoring of senior engineers.  

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy. 

Who You Are: 

Experience: 7+ years of hands-on backend development with strong expertise, including 2+ years in a technical leadership capacity (Tech Lead, Principal Engineer, or equivalent).  

Technical Expertise:  

• Deep knowledge of Java (21+), PHP or NodeJS concurrency, JVM internals, and performance characteristics  
• Strong experience with building production-grade microservices  
• Strong expertise with Kafka and Kafka Streams — event-driven architectures, stream processing, schema evolution, and exactly-once semantics  
• Solid understanding of REST API design principles and synchronous integration patterns  
• Hands-on experience with Kubernetes, GitOps (ArgoCD, Kustomize), and container orchestration  
• Experience defining and implementing observability strategies (metrics, distributed tracing, structured logging, alerting)  
• Strong understanding of application security practices, secure coding, and dependency management  
• Solid database knowledge: relational and document databases, data modeling, and performance tuning  

Soft Skills: Excellent communicator who can translate between technical and business language. Comfortable presenting ideas, challenging decisions constructively, and building consensus across teams.  

Collaboration: Proven ability to work effectively with Architects, Team Leads, Product, and DevOps in a cross-functional environment.  

Mindset: Ownership-driven, pragmatic, and passionate about engineering excellence. You care as much about maintainability and operational quality as you do about shipping features.  

Nice to Have:  

• Experience in iGaming, Sportsbook, or real-time transaction-heavy systems  

• CDC architectures (Debezium)  

• Redis or distributed caching strategies  

• Performance tuning and benchmarking (JMH, async-profiler, JFR)  

• Architecture patterns such as DDD, CQRS, or Event Sourcing  

• Contributions to open-source projects  

What We Offer:  

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us: 

• Competitive Salary Package: We value your skills, dedication, and contributions 

• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired 

• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn 

• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active 

• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation 

• Great Office Locations: Central office location in Sofia and Plovdiv 

• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day 

Wait, there’s more: 

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues 

• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world 

• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday 

• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues 

• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League 

• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication 

• Office Library: Enjoy access to technical literature to expand your knowledge 

Ready to Be Part of Something Big?    

If you're excited to join a team that's revolutionizing the iGaming world and want to make a real impact, apply today. We can't wait to meet you!  

#LI-HYBRID

About Us: 

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from sports betting to online casinos and player account management. Our platform is designed to make every player feel like the star of the show, with personalized experience and cutting-edge technology at its heart.   

Since 2010, we've made a significant impact in industry, earning awards and expanding our global presence. With offices in Bulgaria, Ukraine, and Malta, our team of over 500 experts is constantly driving innovation and striving for excellence. 

About the Role:

We are looking for a Java Tech Lead to be the technical authority across our Java engineering teams, ensuring that everything we ship meets the highest standards for quality, operational reliability, and security. 

You will raise the technical bar across teams, drive technology decisions in close collaboration with the Architect, and serve as the bridge between engineering teams and business stakeholders. The Tech Lead owns technical quality, standards, and technology evolution. 

This role is based in Sofia, Bulgaria, and we welcome candidates who are open to relocating (relocation support provided).

What You’ll Do:

• Technical Quality Ownership - Set and enforce technical standards for code quality, testing practices, deployment procedures, and observability across all Java teams. Ensure deliverables consistently meet company and industry standards. 

• Security & Compliance - Champion security best practices in application design and delivery. Drive secure coding standards, dependency management, and vulnerability remediation across the development lifecycle. 

• Technology Decisions - Drive and consult on technology choices in collaboration with the Architect and engineering teams. Evaluate new tools, frameworks, and patterns with a clear focus on efficiency, maintainability, and long-term sustainability. 

• Architecture & Design Guidance - Review and guide system designs, API contracts, data models, and integration patterns. Ensure business requirements are implemented following sound architectural principles and established standards. 

• Hands-On Engineering - Stay deeply hands-on with production code. Lead by example in modern Java (21/25), Spring Boot 3/4, Kafka Streams, and cloud-native microservices. Conduct in-depth code reviews and contribute to critical path development. 

• Observability & Operational Excellence - Define and drive observability standards (metrics, logging, tracing, alerting) to ensure production systems are transparent, diagnosable, and reliable. 

• Technology Adoption - Drive the adoption of new technologies and practices across teams. Build proof-of-concepts, define migration paths, and ensure smooth rollouts with minimal disruption. 

• Cross-Team Collaboration - Act as the technical mediator between Java teams, Team Leads, the Architect, and business stakeholders. Translate business requirements into sound technical guidance and ensure alignment across all parties. 

• Knowledge Sharing - Foster a culture of technical excellence through design reviews, tech talks, documentation, and hands-on mentoring of senior engineers. 

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy.

Who You Are:

Experience: 7+ years of hands-on backend development with strong Java expertise, including 2+ years in a technical leadership capacity (Tech Lead, Principal Engineer, or equivalent). 

Technical Expertise: 

• Deep knowledge of modern Java (21+), concurrency, JVM internals, and performance characteristics 
• Strong experience with Spring Boot (3/4) and building production-grade microservices 
• Strong expertise with Kafka and Kafka Streams — event-driven architectures, stream processing, schema evolution, and exactly-once semantics 
• Solid understanding of REST API design principles and synchronous integration patterns 
• Hands-on experience with Kubernetes, GitOps (ArgoCD, Kustomize), and container orchestration 
• Experience defining and implementing observability strategies (metrics, distributed tracing, structured logging, alerting) 
• Strong understanding of application security practices, secure coding, and dependency management 
• Solid database knowledge: relational and document databases, data modeling, and performance tuning 

Soft Skills: Excellent communicator who can translate between technical and business language. Comfortable presenting ideas, challenging decisions constructively, and building consensus across teams. 

Collaboration: Proven ability to work effectively with Architects, Team Leads, Product, and DevOps in a cross-functional environment. 

Mindset: Ownership-driven, pragmatic, and passionate about engineering excellence. You care as much about maintainability and operational quality as you do about shipping features. 

Nice to Have: 

• Experience in iGaming, Sportsbook, or real-time transaction-heavy systems 
• CDC architectures (Debezium) 
• Redis or distributed caching strategies 
• Performance tuning and benchmarking (JMH, async-profiler, JFR) 
• Architecture patterns such as DDD, CQRS, or Event Sourcing 
• Contributions to open-source projects 

What We Offer: 

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:

• Competitive Salary Package: We value your skills, dedication, and contributions
• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
• Great Office Locations: Central office location in Sofia and Plovdiv
• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day

Wait, there’s more:

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
• Office Library: Enjoy access to technical literature to expand your knowledge

Ready to Be Part of Something Big?   

If you're excited to join a team that's revolutionizing the iGaming world and want to make a real impact, apply today. We can't wait to meet you! 

About Us:

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.

Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.

Your Role:

We are seeking an IT & Automation Lead with strong technical expertise across Atlassian, scripting, and cross-platform integrations. This role goes far beyond traditional administration - your primary mission is to architect automation solutions, extend systems using scripts and APIs, and streamline processes across the organization.

This role is based in Sofia, Bulgaria and we welcome candidates who are open to relocating (relocation support provided).

How You’ll Make an Impact:

Atlassian Platform Ownership

• Architect, configure, and manage Jira Cloud and Confluence environments, including workflows, schemes, permissions, spaces, and governance.
• Lead user and access management while ensuring compliance, security, and consistency across teams.
• Establish and enforce Jira/Confluence best practices, driving standardization and operational excellence.

Scripting & Advanced Automation

• Develop and maintain automation using Groovy, Python, JavaScript, or PowerShell to extend process functionality.
• Build advanced ScriptRunner solutions: listeners, behaviors, REST endpoints, validators, post-functions, and scheduled jobs.
• Optimize and troubleshoot automation logic to ensure performance, reliability, and scalability.

Cross-Platform Integration & API Engineering

• Build and manage automations using Microsoft Power Platform (Power Apps, Power Automate, and Microsoft Teams).
• Design and implement integrations between Attlasian products and external systems using REST APIs, webhooks, and middleware.
• Analyze workflows to identify automation opportunities and deliver end-to-end solutions that increase efficiency.

Collaboration, Documentation & Technical Leadership

• Partner with cross-functional teams to gather requirements and architect automation or integration solutions that support business goals.
• Produce clear documentation for configurations, scripts, integrations, and standard operating procedures.
• Mentor colleagues and champion best practices in automation, scripting, and Atlassian tool usage.

Who You Are:

• 4+ years of hands-on experience with Atlasian products administration.
• Strong mastery of scripting languages - Groovy, Python, PowerShell, or JavaScript.
• Proven experience designing complex workflows, custom fields, permissions, automation rules, and integrations.
• Hands-on experience using Microsoft Power Platform for automation (Power Apps, Power Automate, MS Teams).
• Solid understanding of REST APIs, authentication methods, and integration architectures.
• Excellent problem-solving skills and the ability to architect scalable automation solutions.
• Strong communication skills and ability to work cross-functionally.
• Comfortable managing multiple projects in a dynamic, fast-paced environment.

What We Offer: 

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:

• Competitive Salary Package: We value your skills, dedication, and contributions
• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
• Great Office Locations: Central office location in Sofia and Plovdiv
• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day

Wait, there’s more:

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
• Office Library: Enjoy access to technical literature to expand your knowledge

Ready to Be Part of Something Big?

If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you!

#LI-HYBRID

About us:

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.  

Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights.

Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.

Your Role:

As a Senior QA Automation Engineer, you will drive quality engineering and automation for modern distributed systems in high-load, microservice-based environments. You’ll build and evolve reliable UI + API automation, integrate it into CI/CD, and ensure fast, actionable feedback for engineering teams.Our core stack is Java, Selenium, Cucumber, TestNG, Maven, and RestAssured, executed via Jenkins, Selenium Grid, and BrowserStack. Playwright and mobile automation (Appium + real devices) are valuable additions.If you are passionate about automation, quality engineering, and modern tooling, and want to make a real impact by adding the extra mile when needed -> we’d love to have you on our team.

How You’ll Make an Impact:

• Design, develop, and continuously improve automation frameworks using Java, Selenium, Cucumber, TestNG, Maven, RestAssured.
• Build and maintain end-to-end automation across UI, API, and integration layers, with strong focus on stability and maintainability.
• Integrate automated tests into Jenkins pipelines, ensuring fast feedback, consistent execution, and clear results.
• Execute and scale tests using Selenium Grid and BrowserStack (desktop + mobile where applicable).
• Analyze failures, identify root causes (test vs product issues), and collaborate with dev/QA teams to resolve defects efficiently.
• Contribute to test strategy: coverage decisions, flakiness reduction, execution optimization, and framework standards.
• Ensure traceability and documentation via Jira, Confluence, and Xray (test plans, execution, coverage reporting).
• Mentor team members, promote best practices, and support a culture of continuous improvement.
• Leverage productivity tools (Rovo, Copilot, Cursor) responsibly to improve efficiency while maintaining code quality.

Who You Are:

• 5+ years in software testing, including 3+ years in test automation (Senior-level ownership expected).
• Strong OOP and hands-on automation development experience in Java.
• Proven experience with:
• Selenium WebDriver (robust UI automation practices, synchronization strategies)
• Cucumber (BDD design, reusable steps, readable scenarios)
• TestNG (suites, parallel execution, listeners)
• Maven (build lifecycle, dependency management)
• RestAssured (API automation, auth, validation, assertions)
• CI/CD expertise with Jenkins (pipelines/jobs, execution gating, artifacts).
• Experience executing tests in remote environments: Selenium Grid and/or BrowserStack.
• Strong Git knowledge (Bitbucket preferred).
• Hands-on experience with Postman for API testing (headers/cookies, payloads, collections, environments, variables, authentication).
• Experience with Jira + Confluence; Xray for test management and traceability.
• Strong communication and collaboration skills in Agile/Scrum/Kanban teams.

Nice to Have / Advantage

• Database validation experience (e.g., SQL Server, MongoDB).
• Appium experience for mobile automation (Android/iOS).
• Experience testing on real mobile devices locally (device setup, debugging, stability, connectivity), in addition to cloud providers.
• Playwright experience (or willingness to learn and evaluate fit for specific test types).
• Experience in Performance testing with Gatling and/or Apache JMeter
• Docker/Kubernetes familiarity; microservices and distributed systems testing.
• Linux shell/scripting skills.
• Experience reducing flakiness and improving reliability (retry strategy design, stability patterns, observability).

What We Offer to Make You Smile:

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:

• Competitive Salary Package: We value your skills, dedication, and contributions
• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
• Great Office Locations: Central office location in Sofia and Plovdiv
• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day

Wait, there’s more:

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
• Office Library: Enjoy access to technical literature to expand your knowledge

Ready to Be Part of Something Big?   

If you're excited to join a team that's revolutionizing the iGaming world and want to make a real impact, apply today. We can't wait to meet you!

#LI-HYBRID

Аbout Us:

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.

Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.

Your Role:

Our team plays a critical role in ensuring product quality, stability, and compliance in a highly competitive and regulated industry. The work directly safeguards customer trust, reduces risks, and enables the business to deliver reliable, high-performing products that drive growth. Every contribution has a visible impact on both user experience and business success. 

We foster a collaborative, supportive environment where knowledge-sharing, open communication, and continuous improvement are at the core. Team members are encouraged to voice ideas, challenge assumptions, and drive innovation in testing practices. Respect, accountability, and adaptability shape the way we work together. 

This role offers exposure to complex, large-scale projects and the opportunity to contribute to QA processes, automation strategies, and quality standards across the organization, while providing a strong environment to learn, develop, and grow as a QA professional.

How You’ll Make an Impact:

• Follow existing processes, methodologies, and technologies that enhance product quality and all testing initiatives within the company. 
• Design and implement comprehensive test cases, including manual testing(automation is a plus), to ensure high-quality of software releases. 
• Collaborate with cross-functional teams, including developers and product managers, to ensure clear communication and understanding of testing requirements. 
• Log bugs and defects, be able to analyze logs to identify their root causes.

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy.

Who you are:

• At least 2-4 years of quality assurance experience in Agile Development environments. 
• Thorough understanding of Agile and QA testing methodologies and practices. 
• Familiarity with software development work management and collaboration tools (e.g. Jira, Confluence, etc.). 
• Ability to work in a highly dynamic and fast-paced environment. 
• Experience with web-based application testing. 
• Experience with databases (SQL Server, MongoDB). 
• Experience in multi platform testing - mobile, native applications. 
• Solid understanding of client-server model, HTTP basics, as well as JSON and XML. 
• Experience working with version control systems like Git/BitBucket. 
• Experience with Postman or any of API testing tools. 
• Experience in testing regulations per jurisdictions. 
• Experience working with Xray or other test management tools (e.g., TestRail, Zephyr). 
• Experience with CI/CD tools like Jenkins. 
• Excellent verbal and written communication skills. 
• Experience with creating internal guidelines and documentations.

What We Offer: 

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:

• Competitive Salary Package: We value your skills, dedication, and contributions
• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
• Great Office Locations: Central office location in Sofia and Plovdiv
• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day

Wait, there’s more:

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
• Office Library: Enjoy access to technical literature to expand your knowledge

Ready to Be Part of Something Big?

If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you!

#LI-HYBRID

About Us:

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from sports betting to online casinos and player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart. 

Since 2010, we've made a significant impact in industry, earning awards and expanding our global presence. With offices in Bulgaria, Ukraine, and Malta, our team of over 500 experts is constantly driving innovation and striving for excellence.

Your Team:

The integration team designs and manages systems that ensure seamless data flow between platforms and services, focusing on efficient API communication and integration. They work closely with both internal teams and B2B clients to deliver tailored, scalable solutions, while maintaining clear documentation and providing ongoing support to address any integration issues. Additionally, they leverage emerging technologies to continuously improve integration processes and ensure system efficiency. 

How You’ll Make an Impact:

• Integration Infrastructure: Design, build, and maintain scalable, reliable integration systems that support seamless data flow.
• API Development & Technical Implementation: Ensure secure, efficient API communication across platforms. Use programming skills (PHP, Java, C#) to implement, troubleshoot, and enhance integrations.
• Client Collaboration & Support: Work directly with B2B clients to understand needs, deliver tailored solutions, and resolve integration issues. Provide support during and after implementation.
• Project Leadership & Initiative: Lead cross-functional integration projects, take ownership, and proactively drive results with a problem-solving mindset.
• Documentation & Monitoring: Create clear, user-friendly documentation for internal and client use. Monitor system logs and performance, with familiarity in platforms like GCP or OpenSearch.

Who You Are:

• Bachelor's degree in computer science, Information Technology, or a related field
• Proven experience as an Integration Manager or similar role
• Strong understanding of integration technologies, APIs, and programming languages
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a fast-paced, dynamic environment
• Strong problem-solving skills and a proactive mindset
• Demonstrated ability to manage multiple projects simultaneously.

What We Offer: 

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:

• Competitive Salary Package: We value your skills, dedication, and contributions
• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
• Great Office Locations: Central office location in Sofia and Plovdiv
• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day

Wait, there’s more:

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
• Office Library: Enjoy access to technical literature to expand your knowledge

Ready to Be Part of Something Big? 

If you're excited to join a team that's revolutionizing the iGaming world and want to make a real impact, apply today. We can't wait to meet you!

#LI-HYBRID