ABOUT THE TEAM:

The Information Technology (IT) team is the backbone of our organization, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment.

The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimizing disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions

ABOUT THE ROLE:

As a IT Workplace Technology Engineer, you will own and evolve our global endpoint and workplace technology ecosystem.This role focuses on delivering a secure, scalable and seamless employee experience by leading the design,deployment and optimization of device management solutions,collaboration platforms and security-integrated tooling.You’ll work at the intersection of IT,Security and Employee experience - ensuring that our digital workplace is secure,efficient, and aligned with Zero Trust principles.

As Workplace Technology Engineer you will:

• Lead administration and lifecycle management of MDM platforms including Microsoft Intune and Jamf Pro, supporting macOS, Windows, and mobile environments.
• Manage and enhance enterprise collaboration and productivity tools including Google Workspace,Slack & Atlassian suite.
• Implement and maintain endpoint security controls such as Device Trust, Network Trust, DLP, CASB, and Secure Web Gateways (SWGs) in close partnership with the InfoSec team.
• Own and evolve the corporate wireless network stack, including design, configuration, and optimization of office Wi-Fi environments
• Architect and implement automation and configuration management using scripting and Infrastructure as Code (IaC) tools.
• Integrate and manage identity and access workflows with platforms such as Okta, enabling secure authentication and context-aware access controls.
• Define standards and drive consistency in device provisioning, compliance, patching, and user onboarding/offboarding.
• Act as technical lead for workplace IT projects, mentoring team members and serving as the final escalation point for complex endpoint issues.

What Makes You a Great Fit ?

• Bring 5+ years of experience in workplace IT, MDM and Application administration, and SaaS tooling, with 2+ years in a technical leadership or lead engineer role.
• Have deep, hands-on expertise in Google Workspace, Intune, Jamf, and device management for both macOS and Windows.
• Understand and have experience implementing Zero Trust principles, including Device Trust, Network Trust, and conditional access.
• Are comfortable writing and maintaining PowerShell, Bash, or Python scripts, and using IaC frameworks to scale device and policy management.
• Have experience managing on corporate Wi-Fi/networking initiatives in modern office environments
• Work well cross-functionally, especially with Security, HR, and IT Operations, and have a strong service mindset.
• Thrive in fast-moving environments and enjoy creating reliable, scalable systems that improve user experience and IT efficiency.

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).