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Lead Quality Analyst
Due to the project requirement, candidates must be Singaporean citizens or already hold Singaporean Permanent Residency (PR) at the time of application.
Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than testers; they're team motivators and strive to inspire all teammates to weave quality into their mindsets and code.
Job responsibilities
- Aim to shift quality to the left in alignment with senior client stakeholders.
- Partner with senior stakeholders to understand the product, create a quality strategy and ensure that the teams are empowered to implement it.
- Highlight risks to software delivery and assist in managing them alongside the leadership team.
- Regularly carry out exploratory testing to gain insights and uncover potential risks.
- Drive improvements for clean code, tests, testability and advice on test tools/frameworks.
- Define, discuss and implement a program approach to testing across multiple products/services and domains, commonly referred to as “UAT”, “E2E”, etc.
- Influence a consistent approach in automation of tests across teams in a program, e.g. nomenclature, domain boundaries, contracts between services, distinct layers, common tooling and dashboard representations in the right situation.
- You will be nimble and alter your team's approach based on an industry's standards and regulations.
- Coach team members across roles to help deliver better quality software and help them adopt a testing mindset.
- Advocate QA expertise to the tech community inside Thoughtworks and throughout the broader industry, speaking at conferences and acting as a mentor for junior-level QAs.
Job qualifications
Technical Skills
- You have worked as a Quality Analyst as part of a wider development team, pairing with Devs, Business Analysts, Infrastructure Engineers, and Designers to embed quality and testing mindsets within different roles.
- You have hands-on automation experience building and maintaining automation frameworks using modern tools (e.g., Selenium, Cypress, Playwright).
- You are comfortable with agile, code management, deployment strategies, migration strategies and release management.
- You have extensive experience with practices such as TDD, BDD, CI/CD and models such as Test Pyramid and Swiss cheese.
- Can drive changes to both on premise and cloud architectures for enhancing quality.
- Strategize different types of functional and cross-functional testing including performance and security testing across various architectures and domain models.
- You can leverage metrics in order to make improvement to lead time, deployment frequency, mean time to recovery and change fail rate.
- You can design quality strategies and can produce one for large programs.
Professional Skills
- You enjoy influencing teammates and senior leaders and advocating for quality as a shared team responsibility.
- Knowledge of user experience and user research including prototyping, personas and AB testing, which can be translated into a test strategy.
- You are passionate about ensuring the correct product is being built, not just that it is being built correctly.
- You are a natural leader who can foster effective and inclusive teams that deliver.
- You thrive in safe, collaborative environments where different opinions, ideas and perspectives are freely shared.
Other things to know
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Responsible Use of AI in Recruitment
At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.
Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.
We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.
About Thoughtworks
Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.
#LI-Remote
Ready to apply?
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About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
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Business Insider named us an “enterprise startup to bet your career on”
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Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
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Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
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Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Senior Front End Engineer to join our growing team. In this role, you will be responsible for designing, building and optimizing complex UI for modern integration platform using advanced JavaScript, HTML and CSS technologies. You will work with product, design and back-end teams to build innovative features. In this role, you will also be responsible to:
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Build efficient and reusable front-end components
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Collaborate with Product Managers and Experience Designers to iterate on the design and implementation of our product
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Identify and resolve performance issues.
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Solve non-trivial coding and architecture problems with simple and innovative solutions
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Take ownership of a project or feature
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Contribute in all phases of the development lifecycle
Requirements
Qualifications / Experience / Technical Skills
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5+ years of experience in front-end focused Software Development
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A degree in Computer Science or equivalent academic background
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Experience with Angular
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Advanced level knowledge of JavaScript, CSS, and HTML
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Experience in building responsive web interfaces using the latest HTML and CSS technologies
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Good understanding of how browsers and DOM work
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Familiar with web security, SEO and accessibility
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Familiar with browser performance optimizations
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Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
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Experience delivering large-scale web applications
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Knowledge of QA automation processes and tools (Jasmine, Mocha, Selenium & etc)
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Experience with TypeScript, or a desire to learn about it
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Fluency with the Unix command line interface
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Contributions to open source projects
Soft Skills / Personal Characteristics
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Keen eye for design details and a strong sense of good UX.
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Willing to go the extra mile to do things right and fast
(REQ ID: 2420)
Ready to apply?
Apply to Workato
Who We Are
Build. Scale. Sustain.
We are a global technology consultancy with a trademarked, AI-first engineering approach for accelerating the delivery of digital products, and revolutionizing platform modernization. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.
- We are small enough to care locally, big enough to deliver globally: 5 continents, 10 countries, +500 experts from +50 nationalities across the Americas, Europe and APAC
- We are robust and resilient: 100% independent and 0 debt
- We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
- We are positive, courageous, caring, doers and committed to excellence
About Gen-e2TM
While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Leveraging our 16 years expertise in digital transformation, our approach is a game-changer in productivity and quality, with a strong collaboration between IA generative and our best Talents:
- We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design powered by GitHub Copilot.
- The quality consistently exceeds the output of our best traditional engineering teams.
- A product repository houses all product artefacts, giving AI full project context for higher-quality generation.
- A library of rules and prompts defines coding standards, design principles, and security guidelines, ensuring enterprise-grade quality and scalability.
With Gen-e2TM, we deliver end-to-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence.
YOUR ROLE AND RESPONSIBILITIES
As a member of an Agile delivery team, you will be responsible for the design and execution of test automation and quality engineering activities across Web, API, Mobile, Cloud, and Data platforms. You will define and implement test strategies with the team in applying automation, exploratory, performance, and data pipeline testing practices effectively.
You will:
- Be responsible for building and maintaining scalable automation frameworks for Web, API, Mobile, Cloud, and Data systems.
- Define and execute test strategies, balancing automation, exploratory, performance, and data testing.
- Implement automation scripts using tools such as Selenium, Playwright, Cypress, Appium, and Katalon.
- Design and execute tests for data platforms, including ETL pipelines, data quality, schema validation, and transformation logic.
- Apply structured test approaches for data engineering workflows (batch vs. streaming, ingestion, transformation, storage, and consumption).
- Integrate automated tests into CI/CD pipelines and ensure reliable execution.
- Perform exploratory testing to uncover gaps not easily detected by automation.
- Support performance, scalability, and reliability testing using tools like JMeter, Gatling, or k6.
- Apply AI-powered QA tools and prompt engineering techniques to accelerate test creation and analysis.
- Collaborate closely with developers, product owners, and business analysts to ensure requirements are testable and automation-ready.
WHO YOU ARE
- Strong experience in test automation, framework design, and quality engineering.
- Solid background in functional and automation testing across Web, API, Mobile, Cloud, and Data platforms.
- Strong in hands-on coding in Java, JavaScript, Python, or similar languages for automation.
- Hands-on experience in mobile automation testing with Appium and/or Katalon.
- Exposure to performance and load testing.
- Experience with AI/ML-driven test tools and basic prompt engineering.
- Strong background in exploratory testing and modern test design techniques.
- Good understanding of Agile/Scrum delivery.
- Familiarity with CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI) and cloud-native testing (AWS, Azure, GCP).
- Excellent collaboration and problem-solving skills.
BONUS SKILLS
- Knowledge of data platform & data engineering pipeline testing (ETL validation, streaming, data quality).
- Experience with big data test strategies and analytics validation.
We will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa.
More About PALO IT
We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:
- Become a climate net-zero company
- Deliver projects with a positive impact
- Train 100% of our workforce on impact
- Achieve B Corp certification among all our offices across the globe
- Continuously measure & improve employee happiness
Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.
What We Offer
- Stimulating working environments
- Unique career path
- International mobility
- Internal R&D projects
- Knowledge sharing
- Personalized training
- Entrepreneurship & intrapreneurship
For more on our team culture and benefits, check out our careers page.
PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.
Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.
Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.
Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.
Ready to apply?
Apply to PALO IT