About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our finance team is responsible for shaping our understanding of how Stripe is performing as a business, as well as what our best opportunities are for continued growth. We’re looking for an experienced financial controller to join our International Accounting team. As a key part of our controllership team in Singapore you will help us build our technical accounting and financial reporting processes, work with business partners, financial partners, external stakeholders and our world-class engineers. You will help us develop best in class accounting processes and help track our progress within a fast-paced environment that’s growing globally.

What You’ll Do

Responsibilities

• Lead Financial Close Processes: Manage the monthly close of US GAAP books and local books, including balance sheet reconciliations, supporting schedules, fluctuation analysis, and other reporting deliverables.
• Statutory Audit Process: Own the end-to-end statutory audit process, including the financial statement preparation under relevant local GAAP, technical memos, audit support, culminating in presentations to the board of directors for the assigned entities.
• Technical Expertise: Maintain fluency with US GAAP and IFRS, research, document and drive the necessary technical accounting memos.
• Cross-functional Collaboration: Participate in cross-functional projects for new initiatives and partner effectively with Tax, Transfer Pricing, Treasury, Corporate Accounting, Regulatory Compliance, and Legal teams on diverse projects or support financial decision-making.
• Outsourcing Management: Carefully supervise finance outsourcing partners to ensure compliance and filing requirements are met timely and accurately
• Process Efficiency: Drive improvement on the existing processes through finance transformation initiatives and automation projects, including AI identification/ recommendation and implementation.
• Regulatory Compliance: Prepare regulatory and statistical returns or surveys to the regulators or government agencies and stay informed on changes in accounting and tax regulations.
• Tax Review: Work closely with the tax team to ensure local entity tax compliance and provide accounting support for tax audits/reviews.
• Business support: Support new product and entity launches where accounting technical advice is required.
• Budgeting: Support budgeting, forecasting, actual and variance analysis of the finance outsourcing partners.

Who You Are

Minimum Requirements

• Experience: 8+ years of professional accounting experience, preferably with a Big 4 audit background.
• Systems Proficiency: Excellent knowledge of accounting systems (e.g., Oracle or equivalent) and experience in AI automation.
• Audit Knowledge: Experience handling large audits (central and local teams), statutory reporting, and tax compliance. Experience with Workiva FS preparation.
• Accounting Expertise: Strong knowledge of U.S. GAAP and IFRS.
• Project Management: Demonstrated success in managing cross-functional initiatives.
• Communication Skills: Excellent written and verbal communication in English.
• Adaptability: Flexible with changing requirements in a fast-paced and growing environment, ability to multi-task and work collaboratively as well as independently.
• Certification: Qualified accountant with accounting certification, such as  ACCA, CA or equivalent.
• Degree in Accounting or Finance background
• Problem Solver: Strong passion for solving complex challenges

Self starter: Self-motivated and proactive with a desire to succeed

Preferred Qualifications

• Background: Knowledge of or experience in the payments, fin-tech, or financial services industries.
• Tech Experience: Accounting experience in a fast-growing tech environment.
• Technical Skills: Hubble/SQL experience beneficial.

Partner Senior Solution Engineer - APAC

Partner Senior Solutions Engineer

We are seeking a dynamic and skilled Senior Solutions Engineer to join our APAC team at Boomi. You will play a crucial role in supporting partner accounts, managing relationships with partners’ technical staff, and providing extraordinary solutions tailored to meet their needs.

Your expertise will contribute to verifying operability, articulating value propositions, and qualifying sales opportunities to drive success for both the customer and Boomi.

Why Boomi, Why Now

At Boomi, you’ll join a fully established GTM team during one of the most exciting phases of our European expansion. We’re a recognized Gartner Magic Quadrant leader in iPaaS, and our intelligent integration, automation, and AI-powered platform is shaping the future of connected business.

As a Senior Solutions Engineer, you won’t just be another cog in a huge machine—you’ll have real influence, visibility, and the ability to make a direct impact on how our enterprise customers transform their operations. You’ll collaborate closely with experienced Account Executives, solution engineers, and partners across APAC, supported by strong local leadership and a culture that prizes innovation, autonomy, and teamwork.

Boomi’s momentum in our APAC market  means white-space opportunities to grow your reputation, accelerate your career, and work on cutting-edge projects—from AI-augmented workflows to hybrid-cloud transformations. Add to that our flexible, remote-first culture, solid CSR commitments, and competitive compensation—and you’ve got a place where top Solutions Consultants can truly thrive.

What You’ll Do:

• Gain access to and manage relationships with partner technical staff functions to understand their requirements and challenges proficiently.
• Qualify sales opportunities by understanding partner and customer technical requirements, decision-making processes, and underlying demand drivers.
• Uncover and articulate the business value of Boomi's Intelligent Automation and Integration solutions.
• Create compelling presentations that demonstrate to technical as well as business decision-makers how Boomi successfully solves pain points.
• Provide technical expertise and guidance throughout the sales process, ensuring a smooth transition from presales to implementation.
• Understand the competitive landscape and position Boomi's solutions appropriately against competitors.
• Collaborate with other sales engineers, leaders, and cross-functional technical groups to ensure a consistent and effective approach to solution application and development.
• Stay updated on industry trends, the competitive landscape, and emerging technologies relevant to Boomi's offerings (no-code/low-code solutions for AI, APIM, Business Process Automation, MFT, Integration and Data Management).
  
  

The Experience You Bring:

• Exemplary written and verbal communication skills in English
• Significant number of years of client-facing experience with a robust technical aptitude and presentation skills, and/or a Bachelor’s Degree in Engineering, Computer Science, Applied Science, Business Administration, or a related field.
• Some field sales or customer consulting experience is preferred.
• Solid comprehension of integration technologies with a focus on API management, data management, and real-time integration.
• Experience with other iPaaS, API Management, Business Process Automation, Process Mining or Data Management vendors is a significant advantage.
• Integration experience with enterprise applications such as SAP, Oracle EBS, Fusion, Netsuite, MS Dynamics, ServiceNow, Salesforce, IFS and others is also an advantage.
• Solid business acumen with the ability to understand, design, and validate system architectures that are relevant in modern enterprise environments.
• Ability to uncover customer needs and articulate the business value of solutions skillfully.
• Ability to prioritize tasks and foster effective communication in global cross-functional teams.
• Solid presentation skills and comfort presenting to a wide variety of audiences, both in terms of responsibility and technical acumen.
• A natural passion for creative problem-solving and a curiosity to understand how things work.
• Ability to switch between working individually or collaboratively for extended periods.
• Understand the importance of continuous learning while also being a coach and mentor to other team members.

If you are passionate about technology, thrive in a customer-facing role, and possess the skills and experience outlined above, we encourage you to apply for this exciting opportunity to be part of the Boomi team.

#LI-VC1 #LI-Remote

THE ROLE

EverPure Singapore is seeking an experienced Systems Engineer to join the Sales team in Singapore. In this role, you will leverage your technical expertise to pilot the sales & adoption of our EverPURE solutions with prospects and existing customers in the Commercial / Public Sector Accounts space. You collaborate with customers to understand their business goals, their pain points, and propose creative solutions in collaboration with our key alliance partners. You will work closely with other pre-sales, sales, partner sales & enablement, marketing, and leadership team members to help develop and grow business with the full EverPURE portfolio of solutions.

WHAT YOU'LL DO

• Develop an exhaustive understanding of what drives Commercial / Public Sector customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the EverPure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Passionately bring to light the advantages of a EverPure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the EverPure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Enterprise Pre-sales experience covering Commercial / Public Sector customers in Singapore is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

We are primarily an in-office environment and therefore, you will be expected to work from the Singapore office in compliance with EverPure’s policies, unless you are on PTO, or work travel, or other approved leave.

Job's mission

This position is responsible for ensuring compliance with international trade regulations, optimizing duty savings through Free Trade Agreements, and managing customs-related processes. This role involves close collaboration with internal stakeholders, customs brokers, and government authorities to facilitate efficient and compliant cross-border trade.

What you will be working on

• • Customs Regular Compliance:
  • Support and collaborate globally on customs valuation analysis in alignment with internal transfer pricing (TP) structure
  • Review import/export documentation to ensure global compliance with local and international customs regulations.
  • Liaise with global customs brokers and authorities to resolve clearance issues.
  • Global customs valuation matter of expert
  • Free Trade Agreements (FTAs):
  • Analyze and interpret global FTA rules of origin and eligibility criteria.
  • Coordinate with suppliers to obtain and validate origin documentation (e.g., Certificates of Origin).
  • Maintain documentation and audit trails to support FTA claims and duty savings.
  • Find opportunities to enable ASM reducing import duties globally
  • ACVA
  • Assist with ACVA engagement and review annual ACVA annual reports, including voluntary amendment as applicable.
  • Customs Audit
  • Prepare and support ad-hoc inquires and audits those conducted by global customs authorities.
  • Process Improvement & Risk Management:
  • Identify opportunities to optimize customs processes and reduce duty costs.
  • Monitor regulatory changes and assess their impact on business operations.
  • Support internal audits and implement corrective actions as needed.
  • Stakeholder Collaboration:
  • Strong interpersonal skills with hands-on approach, a positive attuite, and flexibility in adapting to evolving work scopes.
  • Work with procurement, logistics, legal, and finance teams to ensure trade compliance.
  • Provide training and guidance on customs and FTA-related topics.

What we are looking for

• Bachelor’s degree in International Trade, customs
• Minimum 8+ years of experience in customs compliance or international trade.
• Strong knowledge of customs regulations, HS classification, and FTAs (e.g., USMCA, EU FTAs, ASEAN FTAs).
• Excellent analytical, communication, and organizational skills

What sets you apart

• Certified Customs Specialist (CCS)
• Licensed Customs Broker
• Prior in-house role in a multinational corporation (semiconductors, manufacturing, etc.) is a plus
• Experience with trade compliance software and ERP systems (e.g., SAP GTS, Oracle GTM) is a plus.
• Proficiency in English 

Responsibilities

We seek an exceptional Director of Solution Consulting, Asia based in Singapore to join our growing team. This role will report to our VP, Customer Success & Technical Services and will play an integral role in creating a vision for our customers. It is also critical in developing, leading, and managing a world-class team that continually delivers high-quality customer service.

Workato is a positive, diverse, and inclusive organization. We are seeking people who can lead from the front, have strong communication skills, foster collaboration, inject themselves into our culture, develop minds, and be willing to get involved to drive growth and performance across the region.

We value humility, transparency, accountability, authenticity, collaboration, and achieving results. If you feel that you have the skills, experience, and passion, we encourage you to apply.

In this role, you will also be responsible to:

• Lead and manage a team of Solution Consultants / Solutions Architects (Presales) aligned with our APAC business objectives
• Work in partnership with Sales Leaders in planning, forecasting, running QBRs, presales coverage, enabling the region and meeting revenue targets. 
• Collaborate with the Global Leadership team in leading Presales and Customer Success initiatives.
• Effectively attract, hire, develop and retain top talent via coaching to grow our talented solution consulting organization.
• Effectively manage, coach and enable your team with best practices in opportunity engagements and partnering with sales and post-sales teams to optimize customer adoption, win rates and regional target attainments.
• Lead the team by example and manage Solutions Architecture work activities during the presales cycle, including discovery, scoping, and technical validation. I also drive post-sales success in helping our customers go live quickly and realize the value of Workato.
• Work across multiple customer-facing teams (Sales, Business Development, Product, Engineering, Customer Success) to improve the product's vision and to make global businesses and organizations successful.
• Articulate and educate on business, technical and architectural concepts to a variety of audiences, including business users, developers, architects, IT operations professionals, and senior IT management.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in leading and building presales organizations in the Asia region.
• BA/BS or equivalent education - Computer Science is a plus
• 10+ years of pre-sales experience in a SaaS organization
• 5+ years of leading and managing diverse team in a SaaS organization 
• Strong background and knowledge in enterprise integration and automation across multiple verticals.
• Experience in enterprise architecture, middleware and enterprise software
• Experience developing customer-specific value propositions and roadmaps
• integratin vendors include MuleSoft, Microsoft, Boomi, Oracle, TIBCO, SAP, Snaplogic etc.
  
  

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic growth environment with a passion for making an impact
• Develop a a winning culture, to promote growth and personal development within the team
• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience 

(REQ ID: 2652)

The Opportunity:

As an Indirect Tax Manager, you will have the unique opportunity to work in Bangkok for Agoda Services Co. Ltd. You will be part of a broader tax advisory team that is rapidly growing in light of the changing tax landscape for digital services. While being part of the broader Tax and Finance team (more than 300 professionals) you will also work closely with the Product, Commercial and Legal teams.  

The aim of this position is to manage global tax advisory matters related to VAT, sales tax, GST and other indirect taxes for Agoda, including the compliance with tax regulations across the globe, with special focus on relationship and transactions with Strategic Partners in a fast‑evolving business environment. You will have end-to-end responsibility for your own projects from scoping the challenge (incl. budgeting) to the overall solution (execution and implementation), including stakeholder management and relationships with our tax advisors. While this role remains very hands-on, you will also be expected to contribute to the long-term vision of the tax team and to share your tax technical expertise with the broader team to support their growth.  

This role involves interaction with our Senior Leadership Team, US parent company, sister brands, international offices, business managers, functional teams, IT and other finance and legal colleagues. Due to rapid growth of the organization, the tasks and duties of this role may evolve over time.  You are expected to proactively identify new areas where tax support is needed, take initiative in shaping solutions, and take on additional challenges and responsibilities as they arise.  

You will operate in a highly dynamic, project‑driven environment where business models, products and partnerships evolve rapidly, requiring strong initiative, proactive problem‑solving and being comfortable with ambiguity.

What You’ll Do:

Key Roles and Responsibilities 

• Assessment of indirect tax position and interpretation of our business models 
• Analyze indirect tax implications and define requirements for existing and new programs/products and partnerships proactively identify risks and opportunities, make relevant key decisions and drive the practical implementation of these requirements in internal systems
• Research and keep abreast of global indirect tax developments, evaluate and decide on necessary business and process changes, develop and execute plans accordingly to ensure compliance with new tax rules and regulations
• Work on contracts and evaluate/work on them from an Indirect Tax Advisory perspective. 
• Manage and oversee indirect tax projects and develop strategic and operational implementation work plans to ensure new service or country launches are tax compliant and timely.
• Manage, influence, and challenge cross-functional stakeholders (Commercial, Product, Legal, Finance, IT, etc.) to ensure tax compliant and scalable solutions, assertively representing tax requirements while balancing business objectives.
• Solid understanding of how indirect taxes affect in-house financial applications and systems,
• Oversee and support team members working on reconciliation of revenue, purchase, output VAT/GST and input VAT/GST with financials
• Coordinate with external advisors on various indirect tax issues, e.g. obtain tax advice as necessary and support team members with accurate and timely indirect tax reporting and tax payments. Responsible for indirect tax awareness and appreciation within the Agoda group.
• Contribute to the long-term vision of the tax team

Required Qualifications: 

• Bachelors or Master’s degree in Tax Economics/Law, Accounting, Finance or any business/similar related field. Graduate degree in taxation is an additional asset
• Minimum 8 years of indirect tax experience in a Big 4 / Top law firm / major in-house experience is a plus
• Solid technical knowledge of indirect taxes (VAT/GST) in a global environment is a must. Previous experience in APAC, EMEA or US regions is a plus  
• Detail-oriented individual who independently and proactively lead medium/high complexity projects with global impact (cross-functional) drive them through problem definition, design, execution, analysis, recommendation and implementation
• Project management expertise and organizational skills are a strong plus.
• Strong English) verbal and written communications skills, with the ability to effectively communicate complicated tax technical issues to senior leadership
• Experience with indirect tax setup in systems, including ERP systems (Oracle) is an asset
• E-commerce or travel industry experience is a plus

Preferred Qualifications: 

• Self-motivated, proactive and results-oriented working with identifying, defining and scoping challenges and opportunities, taking full ownership of tasks and responsibilities
• Exceptional interpersonal skills with the ability to interact with all levels of cross-functional teams
• Ability to clearly express ideas and adapt communication style to different stakeholders (e.g., senior leadership, commercial teams, product and engineering), while being confident and assertive in presenting tax positions
• Having a good grasp of detail whilst understanding the “bigger picture”
• Demonstrated can-do mindset, with the ability to take ownership in ambiguous situations, have sound judgment with incomplete information, and move projects forward
• Energetic and driven personality
• Comfortable working in a fast paced and dynamic environment, managing shifting priorities and evolving projects/business and adapting well to change

#hongkong #singapore #thailand #spain #madrid #barcelona#london #newyork #shanghai #jakarta #bali #tokyo #osaka #yokohama #hcmc #hanoi #taipei #phuket #seoul #manila #kualalampur #rome #hungary #italy #france #dublin #ireland #budapest #hongkong #toronto #vancouver #4 #ACCT  #newdelhi #gurugram #hyderabad #bangalore

About the Opportunity

CRM Marketing — if you know, you know. It is the part of marketing that combines data, creativity, and commercial instinct to move customers at exactly the right moment. And nowhere is that more true than in upsell.

Our Upsell & Revenue Expansion programme is one of the best-performing workstreams in the business. It is led by an experienced CRM manager who owns its strategy and commercial outcomes. We are looking for someone to join that team — taking on meaningful execution from day one and growing into a genuine contributor to how the programme evolves across all brands.

The strategic direction is set, but there is real room to bring your thinking. The best experiment ideas often come from the person closest to the data. We want someone who is commercially curious, notices patterns others miss, and is not shy about raising a hypothesis or challenging an assumption — as long as they can back it up.

If you want focused ownership of a real revenue workstream, a front-row seat to how high-performing CRM operates, and the space to grow into broader ownership over time, this is the role.

What You Will Do

Campaign Execution & Programme Support

• Build and configure upsell campaigns and canvases in Braze — audience logic, offer triggers, message variants, timing, and channel routing — working within frameworks set by the workstream lead.
• Execute the upsell campaign calendar with precision: audience setup, content population, QA, and launch on schedule.
• Work within established offer structures, discount logic, and eligibility rules — understanding the commercial rationale behind each so you can flag anything that looks off.

Performance Analysis & Commercial Contribution

• Track and report on upsell KPIs — conversion rate, revenue per transaction, AOV, channel engagement — and deliver structured post-campaign summaries to the lead.
• Go beyond reporting: analyse performance with a commercial lens, identify patterns, and bring hypotheses about what could be improved to planning conversations.
• Support the design and execution of A/B tests — helping to define variants, build them in Braze, and document results with clear, actionable conclusions.
• Over time, develop and pitch your own experiment ideas grounded in data — audience refinements, offer timing, message framing, discount sensitivity — and work with the lead to prioritise and test them.

Audience & Segment Management

• Maintain upsell audience segments in Braze — keeping eligibility logic, exclusion rules, and offer targeting aligned with the lead's current definitions.
• Monitor audience quality signals — list size trends, complaint rates, engagement by segment — and surface concerns before they affect programme performance.
• Raise structured requests to CRM Ops for new data attributes or event signals that could sharpen targeting, as directed by the lead.

Quality & Operational Standards

• Run rigorous pre-send QA on every upsell campaign: rendering, link validation, audience confirmation, discount logic check, and personalisation accuracy.
• Maintain operational documentation for the upsell workstream — canvas notes, naming conventions, performance logs — keeping them accurate and up to date.
• Escalate anomalies, unexpected audience sizes, or content issues to the lead before any campaign goes live.

Collaboration & Growth

• Work closely with the workstream lead — contributing to sprint planning, campaign reviews, and retrospectives as a thinking partner, not just an executor.
• Brief creative teams with context-rich, commercially grounded inputs: audience intent, offer rationale, tone direction, and performance benchmarks.
• Build your commercial CRM instincts: understand the product catalogue, pricing mechanics, and subscription dynamics well enough to know when a campaign decision feels commercially off.

Who We Are Looking For

Experience

• 1-3 years in CRM, lifecycle, growth marketing, or a related digital marketing role — hands-on execution is essential.
• Exposure to a marketing automation or engagement platform at any level (Braze preferred; Salesforce Marketing Cloud, Oracle Marketing Cloud, Iterable, or similar considered).
• Some experience working on commercially-oriented campaigns — conversion, retention, upsell, or promotional — is a meaningful advantage.
• Experience interpreting campaign performance data and drawing conclusions from it, even informally.

Skills & Technical Abilities

• Commercially curious: you want to understand how CRM decisions translate into revenue, not just what button to press.
• Analytically capable: you can read a performance dashboard, identify what stands out, and form a view on what it means.
• Detail-oriented: you understand that in a revenue workstream, execution errors have a direct commercial cost.
• Clear and proactive communicator: you flag issues early, update the lead without being chased, and bring ideas in a way that is structured and easy to act on.
• HTML/CSS and SQL are nice to have but not required.

Mindset

• Commercially motivated: you care about the revenue number and feel a genuine pull to improve it.
• Curious and idea-generating: you notice things in data and customer behaviour that spark hypotheses, and you are not shy about raising them.
• Collaborative and humble: you work within a team that has a lead for good reason — you contribute your thinking while respecting the direction that is set.
• Growth-oriented: you are building your CRM expertise and you want to grow into more ownership over time.

#LI-NL1

CRM Marketing — if you know, you know. It sits at the intersection of data, creativity, and commercial instinct, and the work you do here touches customers at the moments that matter most.

Our Winback & Re-engagement programme is a proven, revenue-generating workstream with an experienced lead already driving its strategy and direction. We are looking for someone to grow alongside that lead — taking on real execution responsibilities from day one while progressively contributing your own ideas and analysis to improve the programme across all brands.

You will not be a silent executor. We want someone who is curious about why campaigns are built the way they are, who notices things in the data that others might miss, and who is not afraid to bring a point of view to the table. The best teams are built on people who challenge thinking and raise the bar — and this role has real room for that.

It is a great launchpad: focused scope, a live revenue programme, an experienced lead to learn from, and a clear path to growing into broader ownership as you build your track record.

What You Will Do

Campaign Execution & Scheduling

• Build and manage winback campaign canvases in Braze end-to-end — audience logic, triggers, message variants, timing, and channel routing — working within frameworks set by the workstream lead.
• Own the production process for scheduled sends: audience setup, content population, QA, and launch, in line with the campaign calendar.
• Maintain the winback calendar and flag scheduling conflicts or coverage gaps to the lead proactively.

Performance Analysis & Ideas

• Track and report on core winback KPIs — reactivation rate, recovered revenue, channel engagement, unsubscribes — and deliver structured post-campaign summaries to the lead.
• Go beyond the numbers: surface observations and hypotheses about what is and is not working, and bring them as input to experiment planning conversations.
• Support the design and execution of A/B tests — working with the lead to define the hypothesis, build the variants, and document the results.
• Over time, develop and pitch your own ideas for improving the programme — audience refinements, new trigger points, offer framings, or messaging angles — grounded in data and customer insight.

Audience & Segment Management

• Maintain the accuracy of winback audience segments, keeping suppression logic, reactivation thresholds, and exclusion rules aligned with the lead's current definitions.
• Monitor list health indicators — complaint rates, re-engagement rates, invalid addresses — and raise issues before they affect deliverability or programme performance.
• Coordinate with CRM Operations for any data or attribute changes needed to support the programme.

Quality & Operational Standards

• Run thorough pre-send QA on every campaign: rendering across devices and clients, link checking, audience size validation, and personalisation accuracy.
• Maintain the programme's operational documentation — keeping canvas notes, naming conventions, and performance logs current.
• Flag anomalies, errors, or unexpected behaviour to the lead before they reach production.

Collaboration & Growth

• Work closely with the workstream lead, contributing actively to sprint planning, campaign reviews, and retrospectives — not just as a reporter of results but as a thinking partner.
• Brief and collaborate with creative teams (writers, designers) to translate audience insight and campaign objectives into compelling content.
• Proactively build your CRM knowledge — ask questions, learn the platform deeply, and develop a point of view on what great lifecycle marketing looks like.

Who We Are Looking For

Experience

• 1-3 years in CRM, lifecycle, growth marketing, or a related digital marketing role — hands-on execution is essential.
• Exposure to a marketing automation or engagement platform at any level (Braze preferred; Salesforce Marketing Cloud, Oracle Marketing Cloud, Iterable, or similar considered).
• Some experience working on commercially-oriented campaigns — conversion, retention, upsell, or promotional — is a meaningful advantage.
• Experience interpreting campaign performance data and drawing conclusions from it, even informally.

Skills & Technical Abilities

• Analytically curious: you read performance data with genuine interest and want to understand what is behind the numbers.
• Detail-oriented: you QA your own work carefully and take pride in execution quality.
• Clear communicator: you brief creative teams well, update the lead proactively, and surface blockers early.
• Comfortable with ambiguity: you can make sensible judgements with imperfect information and know when to ask for direction.
• HTML/CSS and SQL are nice to have but not required.

Mindset

• Curious and open-minded: you want to understand the why behind every campaign decision, not just the how.
• Proactive: you bring things to the table rather than waiting to be asked — ideas, observations, questions.
• Team player: you understand your role sits within a workstream that has a lead for a reason, and you amplify their work rather than cutting across it.
• Growth-oriented: you are at an early stage of your CRM career and you are actively building toward more.

#LI-NL1

Customer Success Manager - APAC

1. About the Company

Duetto, the industry-leading hospitality revenue management system, leads the way in helping hotels, resorts and casinos optimize revenue and boost profit. Our leading SaaS platform, expanding suite of products, and incredibly skilled team have been at the heart of our continued success and our ambition for future growth knows no bounds.

Duetto is building the future of hotel revenue strategy. We’re not just another SaaS company — we’re redefining what’s possible for hotels through our category-creating platform, the Revenue & Profit Operating System.

2. Role Summary / Purpose

Responsible for managing the interaction between all stakeholder groups, Customer Success expectations and project success criteria. A creative problem solver. As a trusted advisor, you will use your expertise to assist our clients daily in maximizing all that Duetto products have to offer. Responsible for understanding customer requirements, managing implementation, and driving adoption by providing recommendations that align with specific business needs. The position requires a confident, goal-focused business manager who is a team player. 

This individual will work closely with hotels, chains, and partners across APAC to strengthen relationships, improve product utilization, and identify opportunities for growth and retention.

3. Key Responsibilities

Customer Success & Relationship Management 

• Build and maintain strong relationships with hotel clients across APAC.
• Act as the primary point of contact for assigned accounts, driving revenue expansion, renewals and minimizing churn.
• Ensure customers achieve measurable ROI through product adoption and optimization.
• Success metrics: Maintain 95%+ gross retention, achieve 110%+ net retention (NRR), and keep churn below 5%.

Product Expertise & Advisory

• Develop deep business and technical knowledge of Duetto’s pricing and revenue optimization solutions.
• Analyze data and market trends, providing clients with recommendations that align with their revenue strategy.

Cross-Functional Collaboration 

• Partner with Sales and Marketing to support growth through account insights, training, and market expertise.
• Serve as the voice of the customer, sharing feedback with internal teams to improve product and service.
• Keep customer information up to date in Salesforce and run reporting/analytics in Tableau.

Team & Culture

• Contribute to a positive, productive environment within the Customer Success team.
• Support knowledge sharing and collaboration across departments.

What you will do

• Has deep business and technical knowledge of Duetto’s pricing and revenue optimization solutions and additional products
• Serves as the voice of the customer while conducting remote / onsite meetings
• Manages all post-sales activity for their assigned accounts (onboarding, personalized training, continued support, escalations)
• Analyzes data to determine market trends and speaks with customers about the most relevant features / functionality for their specific needs
• Support sales and marketing through sales tools, training and market expertise to ensure their ability to effectively position and sell products.
• Conducts analyzes to understand how our products can address issues
• Resolves any business issues for the client including (business practices, system, configuration, and system usage and monitoring)
• Interact and provide support within assigned team and other departments
• Creates a positive and productive environment within the department 
• Update CS related info and customer information in Salesforce
• Run customer reports in Tableau

4. Qualifications

Required:

• 3+ years’ experience in Hospitality Revenue Management.
• Proven track record in a customer-facing role (Customer Success, Account Management, or Consulting), ideally in hospitality technology or SaaS.
• Strong understanding of hotel KPIs (RevPAR, ADR, RGI, ARI, MPI) and RMS systems.
• Proficiency in Duetto solutions (preferred) or comparable revenue management tools.
• Fluent in English, additional regional languages would be a plus.
• Must be able to work and reside in Singapore without the need for sponsorship.
• Strong relationship-building, analytical, and communication skills.
• Ability to travel regionally within APAC  (25–40%).
  
  

Preferred:

• Prior SaaS platform experience in hospitality technology.
• Knowledge of APAC hospitality market dynamics and distribution landscape.
• Familiarity with CRM tools (Salesforce, Oracle, etc.).

#LI-REMOTE

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. Since then, Riot has released multiple titles and has become a leader in global esports. Players form the foundation of our community and it’s for them that we continue to evolve and improve the player experience.

We are building a tech-savvy International Accounting team that is passionate about Riot’s mission and values and committed to working directly with cross functional teams to advise and collaboratively solve some of our most challenging business issues, allowing teams to make good decisions, solving key operational issues and helping them act in the best interest of Riot.

As a Senior Financial Accountant, you will be mainly involved in the general accounting operations of Southeast Asia (“SEA”) region in Riot Games. Your hands-on accounting experience and understanding of accounting principles ensure the general ledger is keeping Riot on a firm footing.

You will play a pivotal role in maintaining accurate financial records while supporting the accounting team for existing and new compliance requirements, or detecting and recording unusual transactions. Most importantly, this role requires someone who understands Riot’s mission and values and is committed to helping teams creatively solve business problems.

Responsibilities:

• Prepare the journal entries such as accruals, prepaids, fixed assets and various general accounting within our established month-end reporting schedule.
• Responsible for month-end close activities including balance sheet reconciliations, flux analysis and liaising with outsourced accounting providers to prepare local ledgers and reporting packs.
• Understand accounts, investigate fluctuations, monitor trends, identify unusual transactions, research the proper accounting treatment and propose a resolution
• Address accounting issues related to new transactions by investigating the facts, and researching the proper accounting treatment under local and US GAAP
• Support the accounting team in audit and compliance-related activities, including preparation of audit schedules, responding to auditor inquiries and supporting internal controls processes
• Improve existing processes by finding ways to add efficiency or quality, including through system enhancements and improved data integrity
• Be flexible and willing to take on additional responsibilities as needed

Required Qualifications:

• Bachelor’s degree in accounting or finance or CPA, CA Singapore, or ACCA certification
• 4+ years of experience in public or corporate accounting, with 3+ years in a Big 4 assurance role.
• Strong interpersonal and communication skills
• Detail-oriented and with strong documentation and organizational skills
• Collaborative team player who devotes into the team to harmonize and encourage discussion on alternative and unconventional approaches
• Proactive attitude to solve problems and ask questions

Preferred Qualifications:

• Knowledge of ERP systems (Oracle)
• Experience in gaming, entertainment, or technology industries
• Experience with US reporting and cross-regional reporting, including Southeast Asia entities
• Experience using advanced excel (power query) and tools or automation to improve accounting processes

Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.

Responsibilities

Qualifications

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, JD Edwards and VMware.

We have an immediate opening for a Senior Account Executive, specializing in SAP Sales, based in Singapore. This position is primarily responsible for selling third-party support/maintenance, application and technical support services into the SAP client base. Responsible for establishing and building relationships with new customers and maintaining consistent contact; conducting targeted campaigns to generate and qualify leads; developing and closing opportunities for the services we deliver; and maintaining the CRM database.

Requirements:

• 10+ years of direct sales experience, with 5+ years experience in SAP Sales
• Microsoft Office and desktop applications experience, strong PowerPoint and presentation knowledge required, ability to map process, write work instructions
• Salesforce.com (or similar CRM) experience a plus
• Solution Selling sales methodology
• Proven hunting and net new sales skills
• Strong interpersonal, written, and oral communication skills
• Ability to instil confidence in clients and be persuasive
• Experience working cross-functionally with product and service subject matter expert
• Must be self-motivated, a strong team player, and strive to work in a highly collaborative environment
• Desire to work in a dynamic and fast paced environment and ability to work autonomously with limited supervision
• Strong work ethic and disciplined

Responsibilities:

• Proactive hunting activity in assigned territory
• Execute flawless Solution Selling sales engagements
• C-level communications, presentations and sales
• Lead and manage pursuit team consisting of subject matter expertise through a complex sales process
• Own scope discovery activities
• Consistently overachieve an attainable sales quota
• Maintain necessary opportunity pipeline to support sales quota performance expectations

Role Description:  Resourceful, experienced and results-driven B2B enterprise software marketer with a proven track record of strong partnership across go-to-market teams to boost brand visibility, accelerate pipeline, and help make the digital world safer.

Example Responsibilities

• Own and execute the marketing strategy for the APAC region, working in close coordination with the global marketing team based in the U.S.
• A proven history of building and leading APAC marketing strategies and execution from scratch.
• Experience launching GTM marketing strategies in new markets, e.g., South East Asia, North Asia, Australia, and Japan regions.
• Ability to design and run ICP account engagement campaigns in close partnership with AE and BDR teams.
• Strong experience in partner and alliance marketing – including resellers, GSIs, distributors, Big 4 firms, Oracle FSGBU, and ERP vendors.
• Plan and manage regional customer events across Geos, enhancing customer engagement and brand presence.
• Proven experience in generating marketing-sourced pipeline and executing customer roadshows that can be replicated and localised across multiple regions (e.g. Malaysia, Philippines, etc.).
• Develop and manage the regional marketing budget, ensuring efficient spend aligned with business goals.
• Track and analyze campaign performance and web analytics, optimizing activities to maximize ROI.
• Report on regional marketing performance using Salesforce and marketing analytics tools to inform stakeholders and guide strategy.
• Create compelling, localized content and customer stories, as well as region-specific thought leadership.
• Attend key industry events and internal team meetings, with occasional travel across APAC and globally.

Experience and Qualifications

• Proven experience in driving growth and brand awareness for fast-growing B2B enterprise software
• A track record of organizing prospect and customer-facing events 
• A self-starter with a growth mindset – this is a standalone role based in Singapore and covering the APAC market
• Experience marketing AI solutions to organizations across APAC
• Highly data-driven with account-based Marketing experience - ability to produce insightful reporting
• Experience managing a BDR team
• Excellent written and verbal communication skills in English; Mandarin is a plus

Great to have Experience and Qualifications

• Degree-education in a relevant field is preferred, not essential
• Experience in regtech, KYC, fraud prevention, cybersecurity, biometrics, or related solutions is a strong advantage
• Additional language skills, especially Mandarin, are a plus