About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As Senior Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact.

What You'll Do:

• Platform Knowledge : Run platform training and can consult on contracts, finance, ad tracking, and reporting.
• Account Management: Coordinate strategic initiatives with direction from manager.
• Customer Communications: Coordinate  communication including customer facing messaging regarding initiatives, outages, marketing efforts, etc. under the guidance of the manager. ensures clients communication including email, ticketing, and slack is documented in SFDC.
• Escalation Management: Distill feedback from clients and manage creation of all necessary documentation, including JIRA ticket, project trackers, and SFDC.
• Project/Task Management: Follow established processes for ticket creation and project tracking utilizing JIRA, Project Plans, SFDC, Coordinates status updates from key stakeholders under the guidance of manager.
• Commercial Efforts: Coordinate all renewal and expansion opportunities.

What You Bring:

• Bachelor's Degree (Business, Marketing or related field a plus)
• 5-8 years of customer service experience, preferably B2B
• Consistent track record of providing stellar support to customers.
• Solid understanding of the digital marketing ecosystem
• A healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to effectively prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional interpersonal skills
• Enthusiastic teammate
• Phenomenal conflict resolution skills
• Excellent time management skills

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

JOB RESPONSIBILITIES 

• Responsible for the overall team management for process team, setting up the team targets based on the changing business needs and working closely with the local and global management team to ensure all targets are met;
• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Drive and manage new product installs and subsequent process development.
• Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Support CS EE /Sales/BU as one team to success site base operation/service.

REQUIREMENTS

• Master Degree or above.
• Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related.
• Strong industry experience that support complex instrumentation, applications and informatics.
• Ability to work in a team environment with tight deadlines and multiple priorities.
• Ability to collaborate with others to find the best solutions
• Solid team management experience.
• Good command of English

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

Guidepoint is seeking a dynamic Associate Project Manager to join our growing team. This role is pivotal in delivering high-quality primary research insights to clients by connecting them with the most relevant industry experts. The ideal candidate thrives in a fast-paced, collaborative environment and plays a key role in supporting global client service delivery across multiple industries.

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth

What You Will Own: 

• Partner with global Project Managers to support clients in gathering primary research insights
• Identify, recruit, and manage industry experts for consultations and surveys based on client needs
• Screen expert profiles and responses to assess subject matter expertise and suitability
• Coordinate and schedule expert consultations and meetings between advisors and clients
• Ensure compliance with client requirements and maintain accurate records in Guidepoint’s CRM system
• Collaborate closely with international team members to optimize service delivery
• Support Japanese clients during night shift coverage, providing continuity when Japan-based Project Managers are offline

Experience You Will Bring:  

• Bachelor’s or Master’s degree
• 2–3 years of experience in client service, account management, or a related role
• Fluency in English and Japanese (spoken and written)
• Strong sense of urgency and ability to manage multiple priorities in a fast-paced environment
• Excellent interpersonal skills and ability to communicate effectively at all professional levels
• Proven ability to work both independently and as part of a global team
• Experience working in an entrepreneurial or high-growth environment

Skills You Will Bring: 

• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Intellectual curiosity and eagerness to learn across industries
• Comfort working with global stakeholders across time zones
• Ability to deliver high-quality client service under tight timelines
• Attention to detail and strong judgment in assessing expert suitability

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-Remote

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

Guidepoint is seeking a dynamic Associate Project Manager to join our growing team. This role is pivotal in delivering high-quality primary research insights to clients by connecting them with the most relevant industry experts. The ideal candidate thrives in a fast-paced, collaborative environment and plays a key role in supporting global client service delivery across multiple industries.

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth

What You Will Own: 

• Partner with global Project Managers to support clients in gathering primary research insights
• Identify, recruit, and manage industry experts for consultations and surveys based on client needs
• Screen expert profiles and responses to assess subject matter expertise and suitability
• Coordinate and schedule expert consultations and meetings between advisors and clients
• Ensure compliance with client requirements and maintain accurate records in Guidepoint’s CRM system
• Collaborate closely with international team members to optimize service delivery
• Support Korean clients during night shift coverage, providing continuity when Japan-based Project Managers are offline
  
  

Experience You Will Bring:  

• Bachelor’s or Master’s degree
• 2–3 years of experience in client service, account management, or a related role
• Fluency in English and Korean (spoken and written)
• Strong sense of urgency and ability to manage multiple priorities in a fast-paced environment
• Excellent interpersonal skills and ability to communicate effectively at all professional levels
• Proven ability to work both independently and as part of a global team
• Experience working in an entrepreneurial or high-growth environment

Skills You Will Bring: 

• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Intellectual curiosity and eagerness to learn across industries
• Comfort working with global stakeholders across time zones
• Ability to deliver high-quality client service under tight timelines
• Attention to detail and strong judgment in assessing expert suitability

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-Remote

OVERVIEW:  

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

OVERVIEW:  

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

OVERVIEW:  

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

Project Manager, Client Service

Overview:

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions?

If so, this Project Manager, Client Service position at Guidepoint may have your name on it. 

What You'll Do:

• Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
• Work with and manage a team of Associates to execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more​
• Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening to provide the best Advisor match for each client project
• Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services
• Work with other Project Managers on the team to provide industry guidance for projects and workshops

What You Have:

• Bachelor’s degree
• Native Level of Mandarin and fluency in English
• 2+ years of experience client or account management experience
• Previous project management and/ or people management experience
• Experience working in market research, agency, or consulting industries is preferred
• Excellent written and verbal communication skills
• Effective time management and organizational skills
• Demonstrated ability to work both individually and as part of a team
• Ability to work in a fast-paced entrepreneurial environment

What We Offer:

• Competitive compensation
• Generous paid annual leave 
• Casual and entrepreneurial work environment
• Central office location

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-Recruiter

#LI-Onsite

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-KW1

#LI-onsite

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-hybrid

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. 

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own: 

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:  

• Bachelor’s degree or higher
• Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
• Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
• Proactive, result-driven, initiative, and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and work in a fast-paced entrepreneurial environment

Skills You Will Bring: 

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

Interview Process:

• Meet your Guidepoint Recruiter!
• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Hiring Manager Interview
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-TH1

#LI-onsite

Location: Shanghai, China (Global Engineering Hub) Organization Size: ~30 Engineers | 2–3 Engineering Managers

Position Summary

As the Senior Engineering Manager for the Mobile App team, you will be the strategic lead for our mobile engineering organization. You will move the team from a "task-driven" unit to a "mission-driven" powerhouse, overseeing the development and optimization of our native iOS and Android applications. You will be responsible for a team of approximately 30 engineers through a "manager of managers" structure, ensuring that our mobile platforms deliver elite-level customer experiences, performance, and stability for our global e-commerce audience.

Key Responsibilities

Strategic Leadership & Team Growth

• Team Evolution:Directly manage and mentor 2–3 Engineering Managers; cultivate a high-performing, autonomous culture focused on ownership, continuous learning, and digital fluency.
• Talent Strategy:Lead talent and succession planning, identifying internal high-potentials and utilizing strategic global sourcing to ensure team resilience.
• Culture Reshaping:Reset the organization’s culture from "executing tickets" to "owning outcomes," fostering a mission-driven mindset that eliminates cross-functional friction.

Operational Excellence & Execution

• Delivery Governance:Oversee project execution from concept to deployment, ensuring on-time, high-quality delivery across high-stakes initiatives.
• Agile Execution:Implement sophisticated performance frameworks to measure real engineering health, flow efficiency, and developer experience.
• Cross-Functional Alignment:Serve as a strategic partner to Product Managers, UX Designers, and other domain software managers to align the mobile roadmap with overarching business objectives.

Technical Innovation & Architecture

• Native Excellence:Drive the technical vision for native iOS (Swift) and Android (Kotlin) platforms, ensuring a modular, scalable architecture that minimizes technical debt.
• AI-Native SDLC:Lead the integration of AI-augmented development workflows (e.g., Claude Code, Kiro, Snyk/Figma MCP) to serve as a force multiplier for testing, documentation, and code generation.
• System Integrity:Ensure robust monitoring, logging, and governance to maintain industry-leading standards for app stability, security, and performance.

Required Qualifications

• Experience:12+ years of software engineering experience, with at least 5+ years in a people leadership role managing multiple teams or managers.
• Technical Mastery:Deep, hands-on expertise in Native Mobile Development (iOS/Swift and Android/Kotlin) is a must. You should have a proven track record of moving from a Principal Engineer to a Senior Leadership role.
• Domain Expertise:Prior experience in a fast-paced e-commerce or consumer-facing digital environment is highly preferred.
• Architectural Depth:Strong understanding of mobile app lifecycles, app store processes, RESTful APIs, and modern DevOps practices (CI/CD, observability).
• Education:Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

What You’ll Bring

• Business Intelligence:The ability to translate complex technical decisions into business value (revenue, margin, and retention) for executive leadership.
• Innovation Mindset:A passion for staying ahead of tech trends—including Agentic AI and Multi-Agent Orchestration—and the vision to apply them to real-world business problems.
• Collaborative Style:An influential leadership style that builds trust across distributed global teams and fosters a culture of technical rigor.

#LI-OJ1
 
 

The Senior Technical Delivery Lead – Mobile is responsible for driving end-to-end delivery of critical cross-team mobile initiatives (iOS and Android), while supporting alignment across engineering teams and stakeholders. This role partners closely with Mobile Engineering, TPMs, Product, and Platform teams to ensure predictable, high-quality delivery of complex initiatives.

高级移动端技术交付负责人负责推动关键跨团队移动端项目（iOS 和 Android）的端到端交付，同时支持工程团队与利益相关者之间的协作对齐。此角色将与移动工程、技术项目经理 (TPM)、产品和平台团队紧密合作，确保复杂项目能够预测性地、高质量地交付。

ii. Job Expectations / 预期工作目标

Cross-Team Mobile Program Execution: Lead end-to-end delivery of critical mobile initiatives across iOS and Android; Coordinate across mobile, backend, and platform teams; Define execution plans, milestones, and dependencies; Manage risks, blockers, and escalations.

跨团队移动项目执行： 领导 iOS 和 Android 平台关键移动项目的端到端交付；协调移动端、后端及平台团队；定义执行计划、里程碑和依赖关系；管理风险、阻碍因素和问题升级。

Cross-Team Coordination & Dependency Management: Drive alignment across teams and stakeholders; Manage cross-domain dependencies impacting delivery; Ensure consistent communication and execution tracking.

跨团队协调与依赖管理： 推动各团队与利益相关者之间的共识达成；管理影响交付的跨领域依赖关系；确保沟通的一致性和执行进度的跟踪。

Delivery Health & Readiness: Track progress against milestones and delivery targets; Ensure readiness for mobile releases across iOS and Android; Support consistent quality and release standards.

交付健康度与就绪评估： 跟踪各里程碑和交付目标的进展；确保 iOS 和 Android 移动版本的发布就绪；支持统一的质量和发布标准。

Capacity & Prioritization Alignment: Align mobile delivery with prioritized initiatives; Identify capacity constraints and sequencing risks; Support planning cycles and prioritization discussions.

资源容量与优先级对齐： 将移动端交付与优先启动的项目进行对接；识别资源容量限制和排期风险；支持规划周期和优先级讨论。

iii. Knowledge, Skills and Abilities / 知识、技能与能力

Possess exceptional technical program management skills with the ability to handle complex technical delivery processes.

具备卓越的技术项目管理能力，能够处理复杂的技术交付流程。

Deep understanding of the development lifecycle and release mechanisms for both iOS and Android platforms.

深入理解 iOS 和 Android 平台的开发生命周期及发布机制。

Strong stakeholder management skills with the ability to drive alignment across teams in a matrix organization.

卓越的利益相关者管理能力，能够在矩阵式组织中推动跨团队对齐。

Ability to identify technical bottlenecks and provide early risk warnings.

具备识别技术瓶颈及风险预警的能力。

iv. Preferred / 优先录用

Experience in large-scale mobile application architecture design or technical team management is preferred.

拥有大规模移动应用架构设计或技术团队管理经验者优先。

Certifications in Project Management (e.g., PMP, Scrum Master) or experience as an Agile Coach are a plus.

具备相关项目管理认证（如 PMP、Scrum Master）或敏捷教练经验者优先。

v. Equipment Knowledge / 必备知识

Proficiency in project management and delivery tracking tools (e.g., Jira, Confluence).

熟练使用项目管理及交付跟踪工具（如 Jira, Confluence）。

Familiarity with mobile CI/CD tools and automation testing frameworks.

熟悉移动端持续集成/持续交付 (CI/CD) 工具及自动化测试框架。

vi. Experience Requirements / 工作经验要求

8+ years of experience in technical program management or engineering delivery.

8 年以上技术项目管理或工程交付经验。

Strong experience delivering mobile applications (iOS and/or Android).

具有交付移动应用程序（iOS 和/或 Android）的丰富经验。

Proven experience coordinating delivery across multiple engineering teams.

具有协调多个工程团队进行联合交付的成功经验。

vii. Education Requirements / 教育背景要求

Bachelor’s degree or above in Computer Science, Software Engineering, or a related field.

计算机科学、软件工程或相关专业本科及以上学历。

#LI-OJ1

Job Title: Programmatic Advertising Business Development Manager
Location: Beijing, Shanghai, Guangzhou, or Shenzhen
Company: MiQ
Department: Sales & Business Development

About MiQ

MiQ is a leading global programmatic advertising technology company, specialising in leveraging data science and analytics to deliver intelligent marketing solutions. 

Founded in 2010 and headquartered in London, MiQ operates in multiple markets worldwide. Since entering China in 2020, MiQ has been dedicated to supporting Chinese brands in their international expansion, enabling efficient media investment and sustainable business growth. 

MiQ China Outbound team leverages leading platforms such as DV360, Amazon DSP and other global technologies, combined with proprietary data and analytics, to deliver full-funnel programmatic marketing solutions

Role Overview 

This role will take charge of developing and expanding MiQ's programmatic advertising business in the auto, finance, and travel industries for China outbound (Export) business. You will be responsible for building deep cooperative relationships with key clients and agencies in these sectors, formulating targeted sales strategies, and achieving revenue targets while enhancing MiQ's brand influence in these vertical fields.

Key Responsibilities 

1. Business Development & Client Expansion 

• Proactively develop new clients in the auto, finance, and travel industries. At the same time, maintain and deepen partnerships with existing key clients to promote continuous business growth.

2. Revenue Target Achievement

• Set reasonable monthly, quarterly, and annual sales targets based on MiQ's business development strategy and the market characteristics of the auto, finance, and travel industries. And formulate actionable sales plans to ensure the successful achievement of these revenue goals.

3. Industry Expertise & Brand Promotion

• Act as an evangelist for programmatic advertising in the verticals.  Organize industry workshops, product demonstrations, and case sharing sessions regularly. Educate clients on the value of programmatic advertising in scenarios like precision user positioning for new car releases, risk - controlled promotion of financial products, and customized marketing for travel routes.

• Keep a close eye on industry trends, such as the application of programmatic advertising in new energy vehicle marketing and the compliance requirements of financial advertising. Then combine MiQ's technical advantages to highlight the company's competitive edges to clients.

4. Team Collaboration & Solution Optimization

• Collaborate closely with internal teams including Client Services, Trading, and Data Analytics. Ensure the smooth implementation of client advertising campaigns and timely optimize strategies according to data feedback to improve campaign effects.
• Work with the product team to provide insights into the needs of the auto, finance, and travel industries. Promote the customization and iteration of MiQ's programmatic products to better adapt to the unique marketing demands of these sectors.

5. Market & Competitor Analysis

• Collect and analyze market dynamics and competitor information in the programmatic advertising field of the three industries. Identify business opportunities and potential risks in a timely manner and put forward corresponding strategic suggestions.
• Summarize successful sales cases in the auto, finance, and travel industries. Update the sales toolkits continuously to support the overall sales work of the team.

WHO YOU ARE

• Have 5-10 years or more of digital advertising sales experience, with priority given to those who have work experience in programmatic advertising. Candidates with client resources or sales experience in the auto, finance, or travel industries will be highly preferred.
• Have a proven track record of achieving sales targets. There should be evidence of successfully converting client business objectives into feasible media proposals and driving the implementation of large - scale advertising projects.
• Have experience in cooperating with advertising agencies or direct clients. And be familiar with the procurement process and decision - making chains of programmatic advertising in the auto, finance, and travel sectors.
• Have a deep understanding of the programmatic advertising ecosystem, including DSP, DMP, Ad Exchange, and other core concepts. And be able to explain MiQ's technical advantages and product characteristics clearly to clients.
• Master excellent sales and negotiation skills. Be capable of building long - term and stable cooperative relationships with clients at all levels, from senior decision - makers to execution teams.
• Be sensitive to market data and industry trends. Be able to adjust sales strategies flexibly according to the changes in the auto, finance, and travel markets.
• Be fluent in both Mandarin and English, which can meet the needs of business communication with international clients and internal global teams.
• Have strong strategic thinking and project management capabilities. Be able to handle multiple tasks and projects simultaneously and ensure on - time delivery with high quality.
• Have a proactive work attitude, strong sense of responsibility, and the ability to work independently. And be willing to accept challenges in a fast - paced and dynamic market environment.

Why Join MiQ

• Be part of China brands’ global expansion journey
• Work with cutting-edge programmatic technology
• Accelerate your career in a high-growth market 

Job Title: Programmatic Advertising Business Development Manager
Location: Beijing, Shanghai, Guangzhou, or Shenzhen
Company: MiQ
Department: Sales & Business Development

About MiQ

MiQ is a leading global programmatic advertising technology company, specialising in leveraging data science and analytics to deliver intelligent marketing solutions. 

Founded in 2010 and headquartered in London, MiQ operates in multiple markets worldwide. Since entering China in 2020, MiQ has been dedicated to supporting Chinese brands in their international expansion, enabling efficient media investment and sustainable business growth. 

MiQ China Outbound team leverages leading platforms such as DV360, Amazon DSP and other global technologies, combined with proprietary data and analytics, to deliver full-funnel programmatic marketing solutions

Role Overview 

This role will take charge of developing and expanding MiQ's programmatic advertising business in the auto, finance, and travel industries for China outbound (Export) business. You will be responsible for building deep cooperative relationships with key clients and agencies in these sectors, formulating targeted sales strategies, and achieving revenue targets while enhancing MiQ's brand influence in these vertical fields.

Key Responsibilities 

1. Business Development & Client Expansion 

• Proactively develop new clients in the auto, finance, and travel industries. At the same time, maintain and deepen partnerships with existing key clients to promote continuous business growth.

2. Revenue Target Achievement

• Set reasonable monthly, quarterly, and annual sales targets based on MiQ's business development strategy and the market characteristics of the auto, finance, and travel industries. And formulate actionable sales plans to ensure the successful achievement of these revenue goals.

3. Industry Expertise & Brand Promotion

• Act as an evangelist for programmatic advertising in the verticals.  Organize industry workshops, product demonstrations, and case sharing sessions regularly. Educate clients on the value of programmatic advertising in scenarios like precision user positioning for new car releases, risk - controlled promotion of financial products, and customized marketing for travel routes.

• Keep a close eye on industry trends, such as the application of programmatic advertising in new energy vehicle marketing and the compliance requirements of financial advertising. Then combine MiQ's technical advantages to highlight the company's competitive edges to clients.

4. Team Collaboration & Solution Optimization

• Collaborate closely with internal teams including Client Services, Trading, and Data Analytics. Ensure the smooth implementation of client advertising campaigns and timely optimize strategies according to data feedback to improve campaign effects.
• Work with the product team to provide insights into the needs of the auto, finance, and travel industries. Promote the customization and iteration of MiQ's programmatic products to better adapt to the unique marketing demands of these sectors.

5. Market & Competitor Analysis

• Collect and analyze market dynamics and competitor information in the programmatic advertising field of the three industries. Identify business opportunities and potential risks in a timely manner and put forward corresponding strategic suggestions.
• Summarize successful sales cases in the auto, finance, and travel industries. Update the sales toolkits continuously to support the overall sales work of the team.

WHO YOU ARE

• Have 5-10 years or more of digital advertising sales experience, with priority given to those who have work experience in programmatic advertising. Candidates with client resources or sales experience in the auto, finance, or travel industries will be highly preferred.
• Have a proven track record of achieving sales targets. There should be evidence of successfully converting client business objectives into feasible media proposals and driving the implementation of large - scale advertising projects.
• Have experience in cooperating with advertising agencies or direct clients. And be familiar with the procurement process and decision - making chains of programmatic advertising in the auto, finance, and travel sectors.
• Have a deep understanding of the programmatic advertising ecosystem, including DSP, DMP, Ad Exchange, and other core concepts. And be able to explain MiQ's technical advantages and product characteristics clearly to clients.
• Master excellent sales and negotiation skills. Be capable of building long - term and stable cooperative relationships with clients at all levels, from senior decision - makers to execution teams.
• Be sensitive to market data and industry trends. Be able to adjust sales strategies flexibly according to the changes in the auto, finance, and travel markets.
• Be fluent in both Mandarin and English, which can meet the needs of business communication with international clients and internal global teams.
• Have strong strategic thinking and project management capabilities. Be able to handle multiple tasks and projects simultaneously and ensure on - time delivery with high quality.
• Have a proactive work attitude, strong sense of responsibility, and the ability to work independently. And be willing to accept challenges in a fast - paced and dynamic market environment.

Why Join MiQ

• Be part of China brands’ global expansion journey
• Work with cutting-edge programmatic technology
• Accelerate your career in a high-growth market 

Job Title: Programmatic Advertising Business Development Manager
Location: Beijing, Shanghai, Guangzhou, or Shenzhen
Company: MiQ
Department: Sales & Business Development

About MiQ

MiQ is a leading global programmatic advertising technology company, specialising in leveraging data science and analytics to deliver intelligent marketing solutions. 

Founded in 2010 and headquartered in London, MiQ operates in multiple markets worldwide. Since entering China in 2020, MiQ has been dedicated to supporting Chinese brands in their international expansion, enabling efficient media investment and sustainable business growth. 

MiQ China Outbound team leverages leading platforms such as DV360, Amazon DSP and other global technologies, combined with proprietary data and analytics, to deliver full-funnel programmatic marketing solutions

Role Overview 

This role will take charge of developing and expanding MiQ's programmatic advertising business in the auto, finance, and travel industries for China outbound (Export) business. You will be responsible for building deep cooperative relationships with key clients and agencies in these sectors, formulating targeted sales strategies, and achieving revenue targets while enhancing MiQ's brand influence in these vertical fields.

Key Responsibilities 

1. Business Development & Client Expansion 

• Proactively develop new clients in the auto, finance, and travel industries. At the same time, maintain and deepen partnerships with existing key clients to promote continuous business growth.

2. Revenue Target Achievement

• Set reasonable monthly, quarterly, and annual sales targets based on MiQ's business development strategy and the market characteristics of the auto, finance, and travel industries. And formulate actionable sales plans to ensure the successful achievement of these revenue goals.

3. Industry Expertise & Brand Promotion

• Act as an evangelist for programmatic advertising in the verticals.  Organize industry workshops, product demonstrations, and case sharing sessions regularly. Educate clients on the value of programmatic advertising in scenarios like precision user positioning for new car releases, risk - controlled promotion of financial products, and customized marketing for travel routes.

• Keep a close eye on industry trends, such as the application of programmatic advertising in new energy vehicle marketing and the compliance requirements of financial advertising. Then combine MiQ's technical advantages to highlight the company's competitive edges to clients.

4. Team Collaboration & Solution Optimization

• Collaborate closely with internal teams including Client Services, Trading, and Data Analytics. Ensure the smooth implementation of client advertising campaigns and timely optimize strategies according to data feedback to improve campaign effects.
• Work with the product team to provide insights into the needs of the auto, finance, and travel industries. Promote the customization and iteration of MiQ's programmatic products to better adapt to the unique marketing demands of these sectors.

5. Market & Competitor Analysis

• Collect and analyze market dynamics and competitor information in the programmatic advertising field of the three industries. Identify business opportunities and potential risks in a timely manner and put forward corresponding strategic suggestions.
• Summarize successful sales cases in the auto, finance, and travel industries. Update the sales toolkits continuously to support the overall sales work of the team.

WHO YOU ARE

• Have 5-10 years or more of digital advertising sales experience, with priority given to those who have work experience in programmatic advertising. Candidates with client resources or sales experience in the auto, finance, or travel industries will be highly preferred.
• Have a proven track record of achieving sales targets. There should be evidence of successfully converting client business objectives into feasible media proposals and driving the implementation of large - scale advertising projects.
• Have experience in cooperating with advertising agencies or direct clients. And be familiar with the procurement process and decision - making chains of programmatic advertising in the auto, finance, and travel sectors.
• Have a deep understanding of the programmatic advertising ecosystem, including DSP, DMP, Ad Exchange, and other core concepts. And be able to explain MiQ's technical advantages and product characteristics clearly to clients.
• Master excellent sales and negotiation skills. Be capable of building long - term and stable cooperative relationships with clients at all levels, from senior decision - makers to execution teams.
• Be sensitive to market data and industry trends. Be able to adjust sales strategies flexibly according to the changes in the auto, finance, and travel markets.
• Be fluent in both Mandarin and English, which can meet the needs of business communication with international clients and internal global teams.
• Have strong strategic thinking and project management capabilities. Be able to handle multiple tasks and projects simultaneously and ensure on - time delivery with high quality.
• Have a proactive work attitude, strong sense of responsibility, and the ability to work independently. And be willing to accept challenges in a fast - paced and dynamic market environment.

Why Join MiQ

• Be part of China brands’ global expansion journey
• Work with cutting-edge programmatic technology
• Accelerate your career in a high-growth market 

Role: Product Manager, China

Reports into: VP Operations, Emerging Markets

Location: Beijing, Shanghai, Guangzhou, or Shenzhen

Department: Product

THE OPPORTUNITY

MiQ is looking for a Product Manager to focus on localising and developing products & solutions for China. The Product Manager will support in scaling MiQ’s product offering by researching, scoping and developing scalable solutions for MiQ teams and clients alike.

This role requires a good mix of internal team collaboration as well as stakeholder management. You will be required to stay up-to-date with relevant industry offerings, be comfortable working with technology teams, and recommend key features and approaches that the team should adopt to build a strong product offering. You will also need to coordinate with commercial and trading teams to understand local market needs and factor those into product specifications.

You will work closely with MiQ’s VP Operations, Emerging Markets, our central product teams, engineering, DnA, and data science teams to develop scalable products & solutions across China.

WHO YOU ARE

YOUR PERSONALITY

We love different personalities at MiQ and strive to build teams composed of diverse backgrounds and inclusive perspectives. That said, we firmly believe that our values bring us together and we look for people who align with our values below.

• Passion – We love and live what we do.
• Determination – We always find a way to ‘figure it out’.
• Unity – We hold each other accountable. We win and lose as a team.
• Agility – We anticipate the unexpected, embrace and adapt to change.
• Courage – We dare to think unconventionally.

WHAT YOU’LL BE DOING

The Product & Solutions Manager is tasked with building new and localising & enhancing existing MiQ products & solutions for the China Outbound and MENA markets. 

DELIVERING PRODUCT PORTFOLIO

• Ensure all Products under your Portfolio are delivering against product objectives and market OKRs – as per set timelines
• Update timelines for Product & Solutions roadmap internally and externally periodically – based on pace set by VP Operations, Emerging Markets
• Ideate and contribute to product localisation for the China Outbound market – including training, localisation of collateral (in collaboration with Marketing)
• Cross-functional collaboration with product, marketing, sales, trading, account management and CoE teams
• Relentlessly pursues adoption of best practices in product management across different work streams, continuously evaluates how teams are operating and ensures consistency & timely project delivery
• Creation and regular updates on product best practices for Commercial and Operations teams at MiQ
• Regular assessment of product & solutions “stability” and quality – including collecting internal and external feedback and improvement recommendations

PRODUCT & BUSINESS STRATEGY

• Analyse product utilisation data and make recommendations related to regional product strategies and processes
• Initiate and drive continuous improvements across products & solutions, including process improvement 
• Based on new / evolving industry trends, identify opportunities for new product development or enhancement of existing products & solutions
• Where relevant lead on product training, monitor adoption and lead on continuous market feedback collection for implementation into future product development & enhancement
• Where appropriate, support with key client pitches based on local market needs & priorities 

PARTNERSHIP SCOPING

• Identify/scope new partnership opportunities with relevant data and supply vendors for China Outbound – in alignment with Central Product and VP Operations for Emerging Markets
• Where relevant, manage data partnerships with a view to constantly monitor value exchange and focus only on partnerships driving value for MiQ China and its clients
• Contribute to contract negotiations with external vendors in alignment with VP Operations and market leads
• In collaboration with VP Operations & Head of Trading, scope activation & operational nuances of product implementation/delivery
• Ensure alignment with MiQ legal, tech requirements & specifications
• Evangelize and support the adoption of global partnerships in collaboration with local trading, product, and commercial teams

GAIN FOLLOWERSHIP & INSPIRE 

• Negotiate and gain advocacy from local market leads, operations lead, local sales and trading teams
• Is recognized within MiQ and/or outside as a product and domain evangelist
• Consistently puts their neck on the line to meet business deliverables and expectations across multiple products or product lines
• Build and maintain a product wiki for China to house all relevant product & solutions information for the China Outbound teams
• Contribute to a product team culture that inspires and motivates the whole team

INNOVATE ACROSS MiQ

• Push and expand MiQ’s boundaries on product development for China
• Identifies opportunities across MiQ functions, validates and brings them to the Product org
• Identifies opportunities and product wide areas of growth, building out board and exec level proposals
• Lead the ideation, technical development, launch and continued adoption of features you build

What you’ll bring  

TENURE

• 3+ years of programmatic products / solutions development experience 
• 3+ years’ experience of developing scalable custom solutions for clients operating in North America, EMEA and/or APAC

PRODUCT

• Experience ideating, scoping and driving a new product area in an established product and technology team
• Experience collaborating closely with Analytics, Engineering and DS teams
• Experience working with commercial and operational teams to scope & deliver products & solutions
• Experience leading complex external or internal projects – across different teams and geographies
• Deep and broad technical knowledge of digital ecosystem in North America, EMEA and APAC
• Proven track record of leveraging various LLM’s to deliver product enhancements & automations
• Some experience negotiating data/platform/supply contracts & partnerships

LEADERSHIP & MANAGEMENT

• Proven track record of effective project management, prioritisation & timely delivery of multiple products/projects simultaneously
• Experience presenting to clients, senior internal stakeholders
• Proven track record of managing complex projects with multiple stakeholders in a rigorous and timely manner (track record of delivering complex projects on time is a must)

- High degree of self-motivation

- Excellent prioritization & organizational skills

- Eagerness to work in a ‘start-up’ environment that will rapidly iterate, an entrepreneur

- Professional verbal, presentation, and written communication skills

- Evidence of strong people management, employee development and building high performing teams

- Ability to excite and influence stakeholders across all departments and markets

- Alignment with MiQ's core values/culture
- A can-do attitude, with a dream to grow alongside us

What’s in it for you 
Opportunity to ideate, design and build products that will accelerate business growth in the most strategically critical & challenging regions for MiQ – China and MENA. 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

• We do what we love - Passion 
• We figure it out - Determination 
• We anticipate the unexpected - Agility 
• We hold each other accountable - Unity
• We dare to be unconventional - Courage  

Role: Product Manager, China

Reports into: VP Operations, Emerging Markets

Location: Beijing, Shanghai, Guangzhou, or Shenzhen

Department: Product

THE OPPORTUNITY

MiQ is looking for a Product Manager to focus on localising and developing products & solutions for China. The Product Manager will support in scaling MiQ’s product offering by researching, scoping and developing scalable solutions for MiQ teams and clients alike.

This role requires a good mix of internal team collaboration as well as stakeholder management. You will be required to stay up-to-date with relevant industry offerings, be comfortable working with technology teams, and recommend key features and approaches that the team should adopt to build a strong product offering. You will also need to coordinate with commercial and trading teams to understand local market needs and factor those into product specifications.

You will work closely with MiQ’s VP Operations, Emerging Markets, our central product teams, engineering, DnA, and data science teams to develop scalable products & solutions across China.

WHO YOU ARE

YOUR PERSONALITY

We love different personalities at MiQ and strive to build teams composed of diverse backgrounds and inclusive perspectives. That said, we firmly believe that our values bring us together and we look for people who align with our values below.

• Passion – We love and live what we do.
• Determination – We always find a way to ‘figure it out’.
• Unity – We hold each other accountable. We win and lose as a team.
• Agility – We anticipate the unexpected, embrace and adapt to change.
• Courage – We dare to think unconventionally.

WHAT YOU’LL BE DOING

The Product & Solutions Manager is tasked with building new and localising & enhancing existing MiQ products & solutions for the China Outbound and MENA markets. 

DELIVERING PRODUCT PORTFOLIO

• Ensure all Products under your Portfolio are delivering against product objectives and market OKRs – as per set timelines
• Update timelines for Product & Solutions roadmap internally and externally periodically – based on pace set by VP Operations, Emerging Markets
• Ideate and contribute to product localisation for the China Outbound market – including training, localisation of collateral (in collaboration with Marketing)
• Cross-functional collaboration with product, marketing, sales, trading, account management and CoE teams
• Relentlessly pursues adoption of best practices in product management across different work streams, continuously evaluates how teams are operating and ensures consistency & timely project delivery
• Creation and regular updates on product best practices for Commercial and Operations teams at MiQ
• Regular assessment of product & solutions “stability” and quality – including collecting internal and external feedback and improvement recommendations

PRODUCT & BUSINESS STRATEGY

• Analyse product utilisation data and make recommendations related to regional product strategies and processes
• Initiate and drive continuous improvements across products & solutions, including process improvement 
• Based on new / evolving industry trends, identify opportunities for new product development or enhancement of existing products & solutions
• Where relevant lead on product training, monitor adoption and lead on continuous market feedback collection for implementation into future product development & enhancement
• Where appropriate, support with key client pitches based on local market needs & priorities 

PARTNERSHIP SCOPING

• Identify/scope new partnership opportunities with relevant data and supply vendors for China Outbound – in alignment with Central Product and VP Operations for Emerging Markets
• Where relevant, manage data partnerships with a view to constantly monitor value exchange and focus only on partnerships driving value for MiQ China and its clients
• Contribute to contract negotiations with external vendors in alignment with VP Operations and market leads
• In collaboration with VP Operations & Head of Trading, scope activation & operational nuances of product implementation/delivery
• Ensure alignment with MiQ legal, tech requirements & specifications
• Evangelize and support the adoption of global partnerships in collaboration with local trading, product, and commercial teams

GAIN FOLLOWERSHIP & INSPIRE 

• Negotiate and gain advocacy from local market leads, operations lead, local sales and trading teams
• Is recognized within MiQ and/or outside as a product and domain evangelist
• Consistently puts their neck on the line to meet business deliverables and expectations across multiple products or product lines
• Build and maintain a product wiki for China to house all relevant product & solutions information for the China Outbound teams
• Contribute to a product team culture that inspires and motivates the whole team

INNOVATE ACROSS MiQ

• Push and expand MiQ’s boundaries on product development for China
• Identifies opportunities across MiQ functions, validates and brings them to the Product org
• Identifies opportunities and product wide areas of growth, building out board and exec level proposals
• Lead the ideation, technical development, launch and continued adoption of features you build

What you’ll bring  

TENURE

• 3+ years of programmatic products / solutions development experience 
• 3+ years’ experience of developing scalable custom solutions for clients operating in North America, EMEA and/or APAC

PRODUCT

• Experience ideating, scoping and driving a new product area in an established product and technology team
• Experience collaborating closely with Analytics, Engineering and DS teams
• Experience working with commercial and operational teams to scope & deliver products & solutions
• Experience leading complex external or internal projects – across different teams and geographies
• Deep and broad technical knowledge of digital ecosystem in North America, EMEA and APAC
• Proven track record of leveraging various LLM’s to deliver product enhancements & automations
• Some experience negotiating data/platform/supply contracts & partnerships

LEADERSHIP & MANAGEMENT

• Proven track record of effective project management, prioritisation & timely delivery of multiple products/projects simultaneously
• Experience presenting to clients, senior internal stakeholders
• Proven track record of managing complex projects with multiple stakeholders in a rigorous and timely manner (track record of delivering complex projects on time is a must)

- High degree of self-motivation

- Excellent prioritization & organizational skills

- Eagerness to work in a ‘start-up’ environment that will rapidly iterate, an entrepreneur

- Professional verbal, presentation, and written communication skills

- Evidence of strong people management, employee development and building high performing teams

- Ability to excite and influence stakeholders across all departments and markets

- Alignment with MiQ's core values/culture
- A can-do attitude, with a dream to grow alongside us

What’s in it for you 
Opportunity to ideate, design and build products that will accelerate business growth in the most strategically critical & challenging regions for MiQ – China and MENA. 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

• We do what we love - Passion 
• We figure it out - Determination 
• We anticipate the unexpected - Agility 
• We hold each other accountable - Unity
• We dare to be unconventional - Courage  

Role: Product Manager, China

Reports into: VP Operations, Emerging Markets

Location: Beijing, Shanghai, Guangzhou, or Shenzhen

Department: Product

THE OPPORTUNITY

MiQ is looking for a Product Manager to focus on localising and developing products & solutions for China. The Product Manager will support in scaling MiQ’s product offering by researching, scoping and developing scalable solutions for MiQ teams and clients alike.

This role requires a good mix of internal team collaboration as well as stakeholder management. You will be required to stay up-to-date with relevant industry offerings, be comfortable working with technology teams, and recommend key features and approaches that the team should adopt to build a strong product offering. You will also need to coordinate with commercial and trading teams to understand local market needs and factor those into product specifications.

You will work closely with MiQ’s VP Operations, Emerging Markets, our central product teams, engineering, DnA, and data science teams to develop scalable products & solutions across China.

WHO YOU ARE

YOUR PERSONALITY

We love different personalities at MiQ and strive to build teams composed of diverse backgrounds and inclusive perspectives. That said, we firmly believe that our values bring us together and we look for people who align with our values below.

• Passion – We love and live what we do.
• Determination – We always find a way to ‘figure it out’.
• Unity – We hold each other accountable. We win and lose as a team.
• Agility – We anticipate the unexpected, embrace and adapt to change.
• Courage – We dare to think unconventionally.

WHAT YOU’LL BE DOING

The Product & Solutions Manager is tasked with building new and localising & enhancing existing MiQ products & solutions for the China Outbound and MENA markets. 

DELIVERING PRODUCT PORTFOLIO

• Ensure all Products under your Portfolio are delivering against product objectives and market OKRs – as per set timelines
• Update timelines for Product & Solutions roadmap internally and externally periodically – based on pace set by VP Operations, Emerging Markets
• Ideate and contribute to product localisation for the China Outbound market – including training, localisation of collateral (in collaboration with Marketing)
• Cross-functional collaboration with product, marketing, sales, trading, account management and CoE teams
• Relentlessly pursues adoption of best practices in product management across different work streams, continuously evaluates how teams are operating and ensures consistency & timely project delivery
• Creation and regular updates on product best practices for Commercial and Operations teams at MiQ
• Regular assessment of product & solutions “stability” and quality – including collecting internal and external feedback and improvement recommendations

PRODUCT & BUSINESS STRATEGY

• Analyse product utilisation data and make recommendations related to regional product strategies and processes
• Initiate and drive continuous improvements across products & solutions, including process improvement 
• Based on new / evolving industry trends, identify opportunities for new product development or enhancement of existing products & solutions
• Where relevant lead on product training, monitor adoption and lead on continuous market feedback collection for implementation into future product development & enhancement
• Where appropriate, support with key client pitches based on local market needs & priorities 

PARTNERSHIP SCOPING

• Identify/scope new partnership opportunities with relevant data and supply vendors for China Outbound – in alignment with Central Product and VP Operations for Emerging Markets
• Where relevant, manage data partnerships with a view to constantly monitor value exchange and focus only on partnerships driving value for MiQ China and its clients
• Contribute to contract negotiations with external vendors in alignment with VP Operations and market leads
• In collaboration with VP Operations & Head of Trading, scope activation & operational nuances of product implementation/delivery
• Ensure alignment with MiQ legal, tech requirements & specifications
• Evangelize and support the adoption of global partnerships in collaboration with local trading, product, and commercial teams

GAIN FOLLOWERSHIP & INSPIRE 

• Negotiate and gain advocacy from local market leads, operations lead, local sales and trading teams
• Is recognized within MiQ and/or outside as a product and domain evangelist
• Consistently puts their neck on the line to meet business deliverables and expectations across multiple products or product lines
• Build and maintain a product wiki for China to house all relevant product & solutions information for the China Outbound teams
• Contribute to a product team culture that inspires and motivates the whole team

INNOVATE ACROSS MiQ

• Push and expand MiQ’s boundaries on product development for China
• Identifies opportunities across MiQ functions, validates and brings them to the Product org
• Identifies opportunities and product wide areas of growth, building out board and exec level proposals
• Lead the ideation, technical development, launch and continued adoption of features you build

What you’ll bring  

TENURE

• 3+ years of programmatic products / solutions development experience 
• 3+ years’ experience of developing scalable custom solutions for clients operating in North America, EMEA and/or APAC

PRODUCT

• Experience ideating, scoping and driving a new product area in an established product and technology team
• Experience collaborating closely with Analytics, Engineering and DS teams
• Experience working with commercial and operational teams to scope & deliver products & solutions
• Experience leading complex external or internal projects – across different teams and geographies
• Deep and broad technical knowledge of digital ecosystem in North America, EMEA and APAC
• Proven track record of leveraging various LLM’s to deliver product enhancements & automations
• Some experience negotiating data/platform/supply contracts & partnerships

LEADERSHIP & MANAGEMENT

• Proven track record of effective project management, prioritisation & timely delivery of multiple products/projects simultaneously
• Experience presenting to clients, senior internal stakeholders
• Proven track record of managing complex projects with multiple stakeholders in a rigorous and timely manner (track record of delivering complex projects on time is a must)

- High degree of self-motivation

- Excellent prioritization & organizational skills

- Eagerness to work in a ‘start-up’ environment that will rapidly iterate, an entrepreneur

- Professional verbal, presentation, and written communication skills

- Evidence of strong people management, employee development and building high performing teams

- Ability to excite and influence stakeholders across all departments and markets

- Alignment with MiQ's core values/culture
- A can-do attitude, with a dream to grow alongside us

What’s in it for you 
Opportunity to ideate, design and build products that will accelerate business growth in the most strategically critical & challenging regions for MiQ – China and MENA. 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

• We do what we love - Passion 
• We figure it out - Determination 
• We anticipate the unexpected - Agility 
• We hold each other accountable - Unity
• We dare to be unconventional - Courage  

Role: Product Manager, China

Reports into: VP Operations, Emerging Markets

Location: Beijing, Shanghai, Guangzhou, or Shenzhen

Department: Product

THE OPPORTUNITY

MiQ is looking for a Product Manager to focus on localising and developing products & solutions for China. The Product Manager will support in scaling MiQ’s product offering by researching, scoping and developing scalable solutions for MiQ teams and clients alike.

This role requires a good mix of internal team collaboration as well as stakeholder management. You will be required to stay up-to-date with relevant industry offerings, be comfortable working with technology teams, and recommend key features and approaches that the team should adopt to build a strong product offering. You will also need to coordinate with commercial and trading teams to understand local market needs and factor those into product specifications.

You will work closely with MiQ’s VP Operations, Emerging Markets, our central product teams, engineering, DnA, and data science teams to develop scalable products & solutions across China.

WHO YOU ARE

YOUR PERSONALITY

We love different personalities at MiQ and strive to build teams composed of diverse backgrounds and inclusive perspectives. That said, we firmly believe that our values bring us together and we look for people who align with our values below.

• Passion – We love and live what we do.
• Determination – We always find a way to ‘figure it out’.
• Unity – We hold each other accountable. We win and lose as a team.
• Agility – We anticipate the unexpected, embrace and adapt to change.
• Courage – We dare to think unconventionally.

WHAT YOU’LL BE DOING

The Product & Solutions Manager is tasked with building new and localising & enhancing existing MiQ products & solutions for the China Outbound and MENA markets. 

DELIVERING PRODUCT PORTFOLIO

• Ensure all Products under your Portfolio are delivering against product objectives and market OKRs – as per set timelines
• Update timelines for Product & Solutions roadmap internally and externally periodically – based on pace set by VP Operations, Emerging Markets
• Ideate and contribute to product localisation for the China Outbound market – including training, localisation of collateral (in collaboration with Marketing)
• Cross-functional collaboration with product, marketing, sales, trading, account management and CoE teams
• Relentlessly pursues adoption of best practices in product management across different work streams, continuously evaluates how teams are operating and ensures consistency & timely project delivery
• Creation and regular updates on product best practices for Commercial and Operations teams at MiQ
• Regular assessment of product & solutions “stability” and quality – including collecting internal and external feedback and improvement recommendations

PRODUCT & BUSINESS STRATEGY

• Analyse product utilisation data and make recommendations related to regional product strategies and processes
• Initiate and drive continuous improvements across products & solutions, including process improvement 
• Based on new / evolving industry trends, identify opportunities for new product development or enhancement of existing products & solutions
• Where relevant lead on product training, monitor adoption and lead on continuous market feedback collection for implementation into future product development & enhancement
• Where appropriate, support with key client pitches based on local market needs & priorities 

PARTNERSHIP SCOPING

• Identify/scope new partnership opportunities with relevant data and supply vendors for China Outbound – in alignment with Central Product and VP Operations for Emerging Markets
• Where relevant, manage data partnerships with a view to constantly monitor value exchange and focus only on partnerships driving value for MiQ China and its clients
• Contribute to contract negotiations with external vendors in alignment with VP Operations and market leads
• In collaboration with VP Operations & Head of Trading, scope activation & operational nuances of product implementation/delivery
• Ensure alignment with MiQ legal, tech requirements & specifications
• Evangelize and support the adoption of global partnerships in collaboration with local trading, product, and commercial teams

GAIN FOLLOWERSHIP & INSPIRE 

• Negotiate and gain advocacy from local market leads, operations lead, local sales and trading teams
• Is recognized within MiQ and/or outside as a product and domain evangelist
• Consistently puts their neck on the line to meet business deliverables and expectations across multiple products or product lines
• Build and maintain a product wiki for China to house all relevant product & solutions information for the China Outbound teams
• Contribute to a product team culture that inspires and motivates the whole team

INNOVATE ACROSS MiQ

• Push and expand MiQ’s boundaries on product development for China
• Identifies opportunities across MiQ functions, validates and brings them to the Product org
• Identifies opportunities and product wide areas of growth, building out board and exec level proposals
• Lead the ideation, technical development, launch and continued adoption of features you build

What you’ll bring  

TENURE

• 3+ years of programmatic products / solutions development experience 
• 3+ years’ experience of developing scalable custom solutions for clients operating in North America, EMEA and/or APAC

PRODUCT

• Experience ideating, scoping and driving a new product area in an established product and technology team
• Experience collaborating closely with Analytics, Engineering and DS teams
• Experience working with commercial and operational teams to scope & deliver products & solutions
• Experience leading complex external or internal projects – across different teams and geographies
• Deep and broad technical knowledge of digital ecosystem in North America, EMEA and APAC
• Proven track record of leveraging various LLM’s to deliver product enhancements & automations
• Some experience negotiating data/platform/supply contracts & partnerships

LEADERSHIP & MANAGEMENT

• Proven track record of effective project management, prioritisation & timely delivery of multiple products/projects simultaneously
• Experience presenting to clients, senior internal stakeholders
• Proven track record of managing complex projects with multiple stakeholders in a rigorous and timely manner (track record of delivering complex projects on time is a must)

- High degree of self-motivation

- Excellent prioritization & organizational skills

- Eagerness to work in a ‘start-up’ environment that will rapidly iterate, an entrepreneur

- Professional verbal, presentation, and written communication skills

- Evidence of strong people management, employee development and building high performing teams

- Ability to excite and influence stakeholders across all departments and markets

- Alignment with MiQ's core values/culture
- A can-do attitude, with a dream to grow alongside us

What’s in it for you 
Opportunity to ideate, design and build products that will accelerate business growth in the most strategically critical & challenging regions for MiQ – China and MENA. 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

• We do what we love - Passion 
• We figure it out - Determination 
• We anticipate the unexpected - Agility 
• We hold each other accountable - Unity
• We dare to be unconventional - Courage  

Job Title: Programmatic Advertising Business Development Manager
Location: Beijing, Shanghai, Guangzhou, or Shenzhen
Company: MiQ
Department: Sales & Business Development

About MiQ

MiQ is a leading global programmatic advertising technology company, specialising in leveraging data science and analytics to deliver intelligent marketing solutions. 

Founded in 2010 and headquartered in London, MiQ operates in multiple markets worldwide. Since entering China in 2020, MiQ has been dedicated to supporting Chinese brands in their international expansion, enabling efficient media investment and sustainable business growth. 

MiQ China Outbound team leverages leading platforms such as DV360, Amazon DSP and other global technologies, combined with proprietary data and analytics, to deliver full-funnel programmatic marketing solutions

Role Overview 

This role will take charge of developing and expanding MiQ's programmatic advertising business in the auto, finance, and travel industries for China outbound (Export) business. You will be responsible for building deep cooperative relationships with key clients and agencies in these sectors, formulating targeted sales strategies, and achieving revenue targets while enhancing MiQ's brand influence in these vertical fields.

Key Responsibilities 

1. Business Development & Client Expansion 

• Proactively develop new clients in the auto, finance, and travel industries. At the same time, maintain and deepen partnerships with existing key clients to promote continuous business growth.

2. Revenue Target Achievement

• Set reasonable monthly, quarterly, and annual sales targets based on MiQ's business development strategy and the market characteristics of the auto, finance, and travel industries. And formulate actionable sales plans to ensure the successful achievement of these revenue goals.

3. Industry Expertise & Brand Promotion

• Act as an evangelist for programmatic advertising in the verticals.  Organize industry workshops, product demonstrations, and case sharing sessions regularly. Educate clients on the value of programmatic advertising in scenarios like precision user positioning for new car releases, risk - controlled promotion of financial products, and customized marketing for travel routes.

• Keep a close eye on industry trends, such as the application of programmatic advertising in new energy vehicle marketing and the compliance requirements of financial advertising. Then combine MiQ's technical advantages to highlight the company's competitive edges to clients.

4. Team Collaboration & Solution Optimization

• Collaborate closely with internal teams including Client Services, Trading, and Data Analytics. Ensure the smooth implementation of client advertising campaigns and timely optimize strategies according to data feedback to improve campaign effects.
• Work with the product team to provide insights into the needs of the auto, finance, and travel industries. Promote the customization and iteration of MiQ's programmatic products to better adapt to the unique marketing demands of these sectors.

5. Market & Competitor Analysis

• Collect and analyze market dynamics and competitor information in the programmatic advertising field of the three industries. Identify business opportunities and potential risks in a timely manner and put forward corresponding strategic suggestions.
• Summarize successful sales cases in the auto, finance, and travel industries. Update the sales toolkits continuously to support the overall sales work of the team.

WHO YOU ARE

• Have 5-10 years or more of digital advertising sales experience, with priority given to those who have work experience in programmatic advertising. Candidates with client resources or sales experience in the auto, finance, or travel industries will be highly preferred.
• Have a proven track record of achieving sales targets. There should be evidence of successfully converting client business objectives into feasible media proposals and driving the implementation of large - scale advertising projects.
• Have experience in cooperating with advertising agencies or direct clients. And be familiar with the procurement process and decision - making chains of programmatic advertising in the auto, finance, and travel sectors.
• Have a deep understanding of the programmatic advertising ecosystem, including DSP, DMP, Ad Exchange, and other core concepts. And be able to explain MiQ's technical advantages and product characteristics clearly to clients.
• Master excellent sales and negotiation skills. Be capable of building long - term and stable cooperative relationships with clients at all levels, from senior decision - makers to execution teams.
• Be sensitive to market data and industry trends. Be able to adjust sales strategies flexibly according to the changes in the auto, finance, and travel markets.
• Be fluent in both Mandarin and English, which can meet the needs of business communication with international clients and internal global teams.
• Have strong strategic thinking and project management capabilities. Be able to handle multiple tasks and projects simultaneously and ensure on - time delivery with high quality.
• Have a proactive work attitude, strong sense of responsibility, and the ability to work independently. And be willing to accept challenges in a fast - paced and dynamic market environment.

Why Join MiQ

• Be part of China brands’ global expansion journey
• Work with cutting-edge programmatic technology
• Accelerate your career in a high-growth market 

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

As a Localization Operations Manager at Riot Games, you are responsible for embedding global readiness into the operational lifecycle of Riot’s products and experiences. Reporting to the Manager of Localization Operations, you operate at the intersection of Production, Development, Publishing, and Localization, ensuring that global delivery is scalable, predictable, and aligned with player expectations.

You lead localization operations across a portfolio of products, shaping workflows from planning through release. You balance executional excellence with strategic foresight, driving alignment across regions and stakeholders while evolving systems and processes to support global scale.

Responsibilities:

• Partner with Production, Development, and Publishing to integrate localization requirements into planning, scope, and timelines
• Oversee localization workflows from source readiness through delivery, ensuring high-quality and on-time outcomes
• Monitor execution health, resolve blockers, and maintain operational predictability across teams
• Develop and improve workflows, runbooks, and systems to enable scalable localization operations
• Leverage localization management systems, automation, and AI-enabled solutions to improve efficiency and visibility
• Build strong cross-functional partnerships and drive alignment across regional and global stakeholders
• Act as a primary point of contact for localization operations within the region
• Identify risks across localization, compliance, and publishing workflows, and drive mitigation strategies
• Use data to improve quality, reduce friction, and scale operations effectively

Qualifications:

• 6+ years of experience in localization operations, production, or program management in gaming, tech, or entertainment
• Experience supporting complex global launches and distributed teams
• Strong understanding of localization pipelines, internationalization, and QA processes
• Experience with localization management systems, CMS platforms, and project management tools (e.g., Jira or similar)
• Proven stakeholder management skills and ability to influence without authority
• Strong communication skills with the ability to simplify complex workflows
• Professional proficiency in English and Mandarin

Desired Qualifications:

• Experience scaling global operational systems or programs
• Familiarity with automation or AI-enabled localization workflows
• Experience in change management or operational transformation
• Understanding of regional compliance and publishing requirements in China

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

As a Technical Producer on the Wild Rift team, you will drive clarity, coordination, and execution across security, live operations, internal tooling, and cross-functional technical programs. You will partner closely with engineering leaders, senior technical program managers, and cross-functional stakeholders to turn ambiguous problems into actionable plans, build durable operating rhythms, and keep critical initiatives moving from definition through delivery. This is a hands-on role for someone who is comfortable working in technical environments, navigating complexity, and bringing structure to fast-moving live service development.

Responsibilities:

• Own and drive cross-functional technical programs across the Wild Rift technical organization, from scope definition and planning through execution and delivery
• Drive delivery for initiatives by maintaining clear timelines, removing blockers, and keeping stakeholders informed with concise status communication
• Improve live operational readiness and incident response workflows, including triage coordination, quality monitoring, post-incident follow-ups, and operational runbooks
• Partner with senior TPM and team leads to align priorities and drive smooth delivery of the team's roadmap
• Build and maintain dashboards, documentation, and reporting that improve visibility, predictability, and decision-making across the team
• Help establish an intake and prioritization process for internal tooling requests, partner with engineering teams on execution, and track adoption and outcomes
• Coordinate Compliance activities, third-party security testing schedules, track audit and remediation work, and facilitate security review processes
• Build execution plans, define milestones, manage dependencies, surface risks, and drive alignment across engineering and partner teams

Required Qualifications:

• 5+ years of experience working as a Producer, Technical Producer, Project Manager, Program Manager, or in a comparable role within software, game development, or live service environments
• Demonstrated experience owning and driving technical programs or complex cross-functional initiatives from planning through execution
• Ability to understand technical systems, constraints, dependencies, and tradeoffs well enough to facilitate decisions and keep work moving
• Experience partnering closely with engineers and technical stakeholders to define scope, manage risk, and deliver against milestones
• Familiarity with software development lifecycles, release management, and Agile delivery practices such as Scrum or Kanban
• Experience supporting operational workflows such as release readiness, incident response, quality processes, or post-incident reviews
• Hands-on experience managing project schedules, tracking deliverables, and coordinating dependencies across teams
• Strong organizational skills and attention to detail, with the ability to manage multiple workstreams in parallel
• A proactive, self-directed mindset with judgment in ambiguous or fast-moving situations
• Professional fluency in both Mandarin and English

Desired Qualifications:

• Experience in mobile game development, running live service games or games-as-a-service environments
• Experience with live service operations, incident management workflows, or operational excellence programs
• Experience with security reviews, compliance-related workflows, or third-party testing coordination
• Familiarity with Jira, Confluence, or similar project management tools
• Experience co-developing features or coordinating deliverables with external development partners

Employment Type: employment contract with FESCO Adecco, a professional personnel company in China

Scopely is looking for a Lead Product Manager to join an unannounced title based in our Shanghai office (5 days in the office).

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

We are in the early stages of development on an ambitious mobile game in China, and we’re assembling a team of passionate game makers to craft unforgettable characters and immersive adventures that players will love.

What You Will Do

• Define product ownership. You’ll have the rare opportunity to strategize about the product roadmap and design scope of this ambitious project. 
• Communicate. You’ll influence and persuade the project teams to follow you towards those product-defining opportunities. You’ll convince company leadership and external partners to trust you.
• Prioritize. You’ll figure out the possible impact of potential work and weigh it against the effort required to make the work happen, without shying away from big opportunities.
• Call your shots. You’ll understand the right amount of data needed to forecast impact, ensure work is measured, and ship work which delivers against the goals.
• Execute. You’ll do whatever it takes to help the team ship.

What We're Looking For

• You have 5+ years of experience in Product Management (8+ years preferred).
• You’ve been a Product Manager for multiple mobile free-to-play products.
• You have expert-level knowledge of mobile free-to-play games, their relevant audiences, and the Chinese gaming industry overall.
• You have experience owning the publishing strategy and launching mobile games in the Chinese market.
• You have experience working with international teams and IP holders.
• Proficiency in English.

Bonus Points

• You’ve been a Product Manager for a top 100 mobile game or large-DAU mobile games.

Please ensure that the résumé/CV you attach is written in English.

Are you ready to drive a game that brings a positive impact to the world through the power of mobile, AR and location technologies?

We’re looking for a Technical Program Manager (TPM) to support a game we currently have in development in our Shanghai Office. You will drive technical programs by defining, scoping, and executing cross-functional projects that ensure the on-time delivery of the overall project.

Key responsibilities include managing technical risks, facilitating teamwork between engineering and other teams, implementing robust feedback and review processes, defining milestones to ensure alignment with game development timelines, and coordinating our release process with partners of mobile platforms like Apple's App Store and Google's Developer Console.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

What You Will Do

• Lead the planning, execution, and delivery of technical initiatives across different areas for the project.
• Work with engineering and product teams to define technical strategies, understand system architecture, and gather requirements for technical projects.
• Serve as the central point of contact for technical initiatives, coordinating efforts across various departments, including engineering, QA, product, and other teams to ensure alignment and effective collaboration.
• Proactively identify, mitigate, and resolve technical, procedural, and logistical issues.
• Design and refine processes and tools for quality assurance, contributing to sustainable development practices and improving productivity across teams.
• Communicate project status, goals, and risks clearly to various stakeholders, including technical and non-technical audiences, at all levels.
• Manage submissions and certification efforts with mobile platform partners like Apple App Store, Google Play Console, etc.

What We're Looking For

• You have a BA/BS in computer science, engineering, business administration or equivalent experience.
• 8+ years of experience in technical program management or similar technical roles.
• You have broad experience and a deep understanding of various development methodologies, and a proven track record of improving your team's efficiency and quality.
• Strong understanding of technical concepts, system architecture, and software development lifecycles.
• Experience managing projects using both Agile and traditional project management methodologies.
• Strong analytical and problem-solving skills to address complex technical challenges and drive innovative solutions.
• Excellent written and verbal communication skills to effectively collaborate with diverse teams and present complex information clearly.
• Ability to lead and inspire cross-functional teams, drive initiatives, and influence decision-making processes to achieve quality goals.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple projects with changing timelines.
• Strong experience with JIRA.

Plus if...

• Mobile gaming experience.
• Proficiency in English.

Scopely is looking for a Senior Producer - External Development to join Slate Development Group and contribute to an ambitious new AAA mobile game, based in Shanghai, China. 

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the games industry, connecting millions of people around the world daily.

We are in the early stages of development on an ambitious, unannounced AAA mobile game, and we’re assembling a team of passionate game makers to craft unforgettable characters and immersive adventures that players will love.

What you will do

The Senior Producer will play a key role in driving our efforts across publishing and the development team to support our ambitious new AAA game. As a Senior Producer, you will collaborate with internal and external teams to manage the strategy, execution, and overall readiness of our production capabilities across all marketing efforts. This position offers an unique opportunity to make a significant impact on the success of this game.

You will report to the Executive Producer and work closely with all business stakeholders to ensure that our internal processes and capabilities are optimized to guide our game through the various stages of development.

• Manage & Execute on Publishing Deliverables: Define, monitor, and report on important achievements in the publishing process, ensuring that all materials, content approvals, and deliverables are completed on schedule and meet the necessary standards.
• Publishing Tech Needs: Digest publishing/marketing team technical needs into the tech roadmap and executable plans. Work with Product Manager, Tech Producers and Tech Director to define spec, execution and testing plans.
• Optimize Publisher Operations: Collaborate with the Executive Producer to set up and refine publishing processes, ensuring that all workflows are optimized for efficiency and effectiveness across the game’s lifecycle.
• Take a Hands-On Approach: Be ready to dive into the details and assist with hands-on tasks whenever necessary, whether it’s troubleshooting issues, creating documentation, or directly supporting the team to keep the project moving forward.
• Implement Best Practices for Cross-Functional Collaboration: Work with various cross-functional teams like Marketing, PR, legal, and Customer Support to ensure seamless coordination and that all publishing activities align with the game’s launch strategy and ongoing support.
• Facilitate Publisher & Developer Communication: Act as a communication channel for specific topics between the publishing and development team, ensuring that all parties are informed, aligned, and working towards the same goals.
• Support External Development: Lead and coordinate with external developers to ensure timely progress on specific areas of focus (e.g., ratings, submissions, legal compliance, etc.) and alignment across all relevant areas.
• Risk Management: Identify potential risks related to publishing activities and proactively develop mitigation strategies to ensure the game’s successful launch and post-launch support.

What will you need:

• At least 5+ years of production experience in the video game industry, including a minimum of 3 years specifically with a video game publisher.
• Mandarin & English Proficiency
• Proven track record in managing and coordinating production efforts across various platforms, mostly mobile, ensuring consistent quality and alignment with platform-specific requirements.
• Demonstrated experience managing the process of shipping a game, including handling ratings, marketing operation, legal, and live operations.
• Proven track record of delivering results, coupled with a strong passion for effectively using and collaborating with various applications (e.g., Google Suite, Jira, etc.) to drive project success, adapting as necessary to meet job demands..
• Demonstrated ability to develop comprehensive schedules, monitor task progress and deliverables, and achieve timely completion of project objectives. Proven experience in organizing activities and providing oversight to ensure project adherence and meet deadlines.
• Experience working with executives in a fast-paced, agile environment. The ideal candidate will approach the job with a great sense of urgency, enjoy taking the initiative, thrive at juggling multiple priorities, and seamlessly shift gears as needed.
• Analytical, observant, and strategic, applying the right balance between data and qualitative information to decision-making.
• Strong communication and interpersonal skills.
• Can navigate ambiguity as we ramp up the team and project.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Senior Growth Marketing Manager, SME

We are seeking a seasoned Senior Growth Marketing Manager to focus on our key existing clients (primarily SMEs in cross-border business). You will be responsible for developing and executing data-driven growth marketing strategies, gaining deep insights into client needs, and closely collaborating with the Customer Success Management (CSM) team. Through targeted multi-channel campaigns, you will enhance client loyalty, drive upsell and cross-sell opportunities, build Payoneer's brand influence within the seller community, and ultimately foster word-of-mouth advocacy and new client referrals to achieve sustainable business growth.

Location: Shanghai

On-site

Full-time

What you’ll do

Growth Strategy & Execution

• Develop and implement a comprehensive growth marketing strategy focused on upsell and cross-sell within our existing seller base, aligned with Payoneer's business objectives and True ICP customer segments.
• Execute and continuously optimize multi-channel growth campaigns (including but not limited to email, WeCom, offline events, webinars) to drive seller engagement, product adoption, and conversion.
• Fuel the sales pipeline by generating and nurturing high-quality demand through targeted marketing automation and customer lifecycle management strategies.
• Maintain an integrated marketing campaign calendar, ensuring timely execution and strategic alignment across all online and offline marketing initiatives.

Key Account Insights & Lifecycle Marketing

• Conduct ongoing deep-dive analysis of key account needs and pain points through research, data analytics, and interviews to inform product and marketing strategies.
• Design and execute key account-specific growth programs, personalized communications, and loyalty initiatives to increase customer lifetime value.

Ecosystem Partnerships & Brand Advocacy

• Forge and manage strategic partnerships with key marketplaces, service providers, and ecosystem players to leverage collective resources for co-marketing activities and expanded brand reach.
• Drive brand advocacy within the seller community through customer case studies, industry events, and community management to boost Payoneer's advocacy and referral rates.

Cross-Functional Collaboration & Project Management

• Collaborate closely with Customer Success, Product and Vertical BUs, and RevOps team to ensure full synchronization of campaign goals, messaging, and timelines.
• Manage end-to-end campaign execution, including milestone tracking, deadline management, and resource coordination.

Performance Analysis & ROI Optimization

• Establish clear marketing objectives and KPIs; conduct regular, in-depth performance analysis to refine strategies using a data-driven approach.
• Provide strategic updates and performance reports to leadership and key stakeholders, translating data into actionable insights and recommendations.

Who you are

Background

• Bachelor’s or Master’s degree in Business, Marketing, or a related field.
• 10+ years of professional experience, with at least 6 years specifically in B2B marketing, preferably within the cross-border e-commerce, FinTech, or global payments sectors.

Core Competencies & Experience

• Proven Growth Marketer: Strong background in growth marketing and validated project management skills, with the ability to own and execute multi-channel strategies.
• E-Commerce Ecosystem Expert: Deep market knowledge and established network within the cross-border e-commerce seller ecosystem.
• Data-Driven Analyst: Strong analytical skills with a proven ability to use data to optimize campaigns and demonstrate marketing ROI.
• Tech-Savvy Practitioner: Hands-on experience with marketing automation platforms (e.g., Salesforce, Marketo, Braze) and digital marketing channels.
• Exceptional Communicator: Outstanding verbal and written communication skills in both English and Chinese.

Personal Attributes

• Results-oriented with strong drive and execution capabilities.
• Excellent cross-functional collaboration skills and customer empathy.
• Adaptable and innovative, thriving in a fast-paced, evolving environment.

#LI-AL1

Chief of Staff, GTM China

Role summary - The Chief of Staff, China GTM serves as a strategic partner to the SVP, China GTM, driving alignment, execution, and operational excellence across the organization. The role leads key leadership rhythms, prepares high‑impact executive materials, and integrates cross‑functional workstreams to ensure seamless collaboration. It plays a critical part in strategic planning, business reviews, and priority initiatives, acting as the central connector among senior leaders, global partners, and stakeholders. This is a high‑visibility position ideal for candidates who thrive in fast‑paced, complex environments and excel at structured thinking, communication, and project leadership

Location: Shanghai, China
On-site 
Full-time

What you’ll do 

• Plan, facilitate, and prepare materials for internal and external meetings and communications for SVP, China GTM & General Manager, Greater China – including periodic business reviews, and communications
• Run China GTM leadership meetings-including weekly, town halls, AMAs, offsites, etc.
• Collaborate with senior leaders and their teams to drive high-value analyses and presentations
• Analyze and identify opportunities for innovation across the organization, including the effectiveness of internal processes to ensure best-in-class analytics
• Contribute to or lead other high-priority China GTM activities as determined by SVP, China GTM
• Take on a leadership role across multiple disciplines by serving as the central point of coordination and control in a project to ensure cross-business and regional collaboration
• Functioning as an integrator connecting work streams that would otherwise remain siloed; connecting executives and teams where inputs are required, or synergies can be realized
• Be the driving force for implementing China GTM projects, including identifying stakeholders, gathering requirements and ensuring successful implementation across regions
• Serve as a point of contact between China GTM and key business stakeholders
• Consult with the China GTM around major business and organizational decisions, and prior to and following key meetings
• Travel with the China GTM to some key meetings

Who you are

• 7+ years of experience, with at least 5+ years of Project or Program Management experience at a Payment’s organization, internet, technology or consulting industry
• Bachelor’s Degree or equivalent relevant experience
• PMP, Lean, Agile or Six Sigma certification (Preferable)
• Exceptional attention to detail, highly organized and efficient approach
• A self-starter and highly motivated personality, with an entrepreneurial mindset
• Ability to manage aggressive and competing priorities to achieve successful execution
• Capacity to synthesize complex information to derive and communicate actionable insights
• Superb writing skills – and the ability to clearly and concisely articulate concepts and create well-structured messages
• Capability to work as a team player and be hands-on to deliver effectively and efficiently
• Comfortable working in amorphous environments and defining implementation actions
• Excellent judgement and the utmost integrity and objectivity, with demonstrated commitment to upholding high standards
• Stellar interpersonal and communication skills, with the ability to interact effectively with both senior leaders and across all levels of the organization
• Ability to work independently with broad guidance, manage multiple priorities, and lead through influence
• Fast learner, with bias for action
• Strong problem solving to drill down to root cause and deal with ambiguity
• Must be able to effectively communicate across all levels of the organization
• Time management/prioritization, high attention to detail
• Knowledge of Microsoft Office applications

Role summary

We are looking for a talented Strategy Lead, to shape Greater China’s strategic direction and put strategy into action. As a thought leader for China, you will dive into the intricacies of the cross-border payment business, grasp technical and commercial concepts and deeply understand the challenges and opportunities faced. Your primary responsibility will be end-to-end ownership of China strategy development to drive the growth of our China business. You must be an inspirational leader who can empower fellow team members, take initiates, and collaborate with colleagues from different cultures and time zones. You will report to Director of Revenue Operations & Strategy in Greater China, with strong visibility to Global SVP and Greater China General Manager

Location: Shanghai

On-site

Full-time

What you’ll do

1. Create actionable strategy for existing and new businesses in Greater China, embedded with market trends, customer insights, data analysis, and interlocked with our resources and product roadmap
2. Lead cross-functional strategic project and planning
3. Leverage inputs from internal team and external customer voices, to identify opportunities to grow our business and improve efficiency, and vocalize them in the leadership team
4. Create simple, effective structure to frame key business decisions so that we have higher chance of making the right decision and take faster actions
5. Use high impact communication to influence our China and Global team to take the right actions
6. Independently identify high value strategic topics to execute on, to truly lead China strategy

Who you are

1. A/B.Sc. from top Tier universities
2. 4-7 years of experience in top-tier strategy consulting firms, venture capital or tech strategy teams, with at least 2+ years leading teams. Experience in corporate roles is a plus, but not a must
3. Fluency in English, both verbal and written
4. Passion for technology, with project experience in tech / internet / finance industries

#LI-SL1

Available Start Dates: February / April / July / September 2026


Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.

We are looking for a bilingual (English/Mandarin) Client Service Associate to join our exclusive global mobility program. This unique opportunity allows you to launch your career across two of AlphaSights’ world-class locations:

• Phase 1: Shanghai (12–18 months): Immerse yourself in our Shanghai office for comprehensive training. You will gain a foundational understanding of the AlphaSights business, receiving hands-on coaching in project management and high-impact sales.
• Phase 2: New York (18 months): following your Shanghai rotation, you will transition to our New York office to apply your skills and further accelerate your long-term career with us.

Visa Requirements: Candidates must currently hold work authorization for China and have not studied in the US. AlphaSights is happy to sponsor visas for the US rotation; however, candidates with existing US work authorization are also encouraged to apply.

About AlphaSights

We bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.

Founded in 2008, our journey has been nothing short of extraordinary. With 2,000+ professionals in nine cities worldwide, we’ve firmly earned our place as a leader in our market and one of the fastest-growing companies in the world. Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights.

Springboard your career with us if:

• You thrive in a fast-paced, results-oriented environment.
• You excel under pressure and enjoy working to tight deadlines.
• You are gritty, resilient and ready to roll up your sleeves and make things happen.
• You’re looking to utilize your multilingual skills and work with a diverse group of driven talent.
• You’re looking to develop a strong business acumen and work across different industries.

A day in the life of an Associate

As an Associate in the Client Service team, you’ll be the link between our clients and the expert knowledge they seek. Throughout your workday, you’ll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.

Your responsibilities will include:

• Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines. 
• Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate. 
• Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Ensuring success for our Associates means: 

• Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
• Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
• A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.
• Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

 
Requirements

• Undergraduate degree, no subsequent experience necessary 
• Have never studied in a university based in the US in the past
• Track record of strong academic performance (minimum GPA of 3.3 or 2:1 equivalent) 
• Extracurricular achievement throughout school and university
• Internship experience evidencing an interest in business
• Outstanding communication skills
• Fluent in both English and Mandarin at business level or above

Compensation and benefits (Shanghai)

• Expect total first-year compensation ranging from CNY 304,000 (average performance) to CNY 406,700 (very strong performance) consisting of (i) annual base salary of 192,000 and (ii) uncapped variable compensation linked to individual performance
• 10 days annual leave, 1 additional day per year of service up to 15 days, six months full maternity leave, and six weeks full paternity leave
• AlphaSights pays 100% for Private Health Insurance through CITIC-Prudential Life, which includes outpatient and inpatient expenses, critical illness and accidental injury, annual health checks, and dental care. We have benchmarked our insurance to be competitive and comprehensive
• Social insurance
• AlphaSights contributes to public housing funds and all five types of Chinese social insurance into your personal account, including pension, unemployment, work injury, childbirth, and public medical insurance
• Optional WFH on Friday plus an additional four WFH days every three months

AlphaSights is an equal-opportunity employer. 

JOB RESPONSIBILITIES 

• Responsible for the overall team management for process team, setting up the team targets based on the changing business needs and working closely with the local and global management team to ensure all targets are met;
• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Drive and manage new product installs and subsequent process development.
• Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Support CS EE /Sales/BU as one team to success site base operation/service.

REQUIREMENTS

• Master Degree or above.
• Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related.
• Strong industry experience that support complex instrumentation, applications and informatics.
• Ability to work in a team environment with tight deadlines and multiple priorities.
• Ability to collaborate with others to find the best solutions
• Solid team management experience.
• Good command of English

The Trade Desk’s APAC Marketing team plays a key role in driving demand generation, brand engagement, and marketing impact across the region. We are seeking an APAC Campaign Operations & North Asia Marketing Manager to support campaign execution across APAC while also leading North Asia focused marketing initiatives. Based in Shanghai or Hong Kong, this role will work closely with the regional digital marketing team, external agency partners, and local country teams to ensure campaigns are executed efficiently while also driving strategic marketing initiatives within North Asia markets.

WHAT YOU’LL DO:

• Support the operational execution of APAC digital marketing campaigns by coordinating campaign setup, managing campaign assets, and working closely with agency partners to ensure campaigns are launched smoothly and on time.
• Partner with the APAC digital marketing team to support campaign planning and media plan development, helping operationalize campaign strategies across channels and markets.
• Act as a key liaison with regional marketing agencies to coordinate campaign execution, manage timelines, and ensure campaign requirements and assets are delivered accurately.
• Support negotiations and coordination with media partners, particularly within China, helping structure direct media partnerships and activation plans with local trade media
• Help build and operationalize media plans for regional campaigns, including identifying appropriate channels, negotiating partner placements, and ensuring campaigns align with regional objectives.
• Lead and drive North Asia focused marketing initiatives or single country projects from concept through execution in partnership with local sales and marketing stakeholders.
• Identify and activate relevant media partners, channels, and marketing opportunities across North Asia markets, with a strong focus on the China media ecosystem.
• Coordinate campaign localization across APAC markets including translation workflows, asset reviews, and ensuring localized materials are ready for activation.

WHO YOU ARE:

• 5+ years of experience in digital marketing, demand generation, or campaign management.
• Strong familiarity with the digital media landscape in China, including experience planning and launching campaigns across platforms such as WeChat, Baidu, Douyin, Youku, Tencent, and other local partners.
• Experience negotiating and activating direct media partnerships within China, including working with publishers or platform partners to structure campaign placements and media plans.
• Hands-on experience executing digital campaigns across global platforms such as LinkedIn, Meta, and Google Search.
• Experience collaborating with marketing agencies and coordinating campaign execution across multiple stakeholders and markets.
• Strong project management skills with the ability to manage multiple campaigns and timelines simultaneously.
• Excellent communication and collaboration skills with the ability to work effectively across regional teams.
• Strong attention to detail and ability to ensure campaigns are executed accurately and efficiently.

At Visual Concepts, we believe great games are made by diverse and empowered teams with a shared passion for play. As one of the world’s top game development studios, we have shipped over 100 multi-sku titles to critical acclaim and commercial success. Our teams are independent and ambitious. Our studios in Novato, Irvine, Budapest, Shanghai, Austin, Boise, Seoul and Parksville, Canada are committed to artistry and ground breaking technology, offering top candidates the opportunity to learn and grow with some of the hardest working and most creative minds in the industry.

Visual Concepts China (Shanghai) is seeking a Senior Full-Stack Server Engineer to join our studio for an unannounced project. Widely regarded as one of the world’s top video game studios, Visual Concepts, a subsidiary of Take-Two Interactive Software, Inc. (TTWO). Visual Concepts is best known for some of the world’s greatest sports videogames, including the world’s #1-rated and #1-selling basketball franchise, NBA 2K.

What We Need:

We are looking for a  backend specialist, responsible for designing, developing, and maintaining robust, scalable, and secure server-side applications and APIs. This role requires solid, hands-on experience in server API setup and configuration, along with a strong solid understanding of database storage solutions.

Who Will Be A Great Fit:

• Experience: 8-10 years of professional experience in software development, with at least 5 years focused on high-scale backend server engineering
• Server API Mastery: Demonstrable expertise in designing, building, documenting, and consuming complex server APIs (REST/GraphQL). Must have experience with API gateways and service-to-service communication
• Proficiency in major backend languages (e.g., Python, Java, C++)
• Database Proficiency: Strong solid understanding of relational databases (e.g., PostgreSQL, MySQL, MS SQL Server) including query optimization, indexing, and schema design. Good understanding on in-memory database solutions as well as NoSQL databases for scaling across machine clusters
• Cloud Computing: Hands-on experience deploying and managing applications on at least one major cloud platform (AWS, Azure, or GCP)
• Expert knowledge of various testing methodologies and requirements (unit, integration, BVT, stress and performance testing). Able to setup testable framework for automation and white-box testing
• Bachelor or higher degree (or its equivalent) in Computer science, Computer engineering or a directly related field
• Love for video games (not just ours!)

Might Be Nice:

• Experience deploying large-scale microservices and distributed systems
• Good understanding of networking, data storage and security
• Experience with Infrastructure as Code (IaC) tools like Terraform, AWS CloudFormation, Google Cloud Deployment Manager or Azure Resource Manager
• Understanding of a heavily regulated or high-traffic environment (e.g., FinTech, e-commerce, telecommunications)
• Prior experience in leading technical projects and mentoring junior engineers

please email: hrcn@vcentertainment.com

To learn more about Visual Concepts and our studio locations, check out our website at www.vcentertainment.com

At Visual Concepts, we believe great games are made by diverse and empowered teams with a shared passion for play. As one of the world’s top game development studios, we have shipped over 100 multi-sku titles to critical acclaim and commercial success. Our teams are independent and ambitious. Our studios in Novato, Irvine, Budapest, Shanghai, Austin, Boise, Seoul and Parksville, Canada are committed to artistry and ground breaking technology, offering top candidates the opportunity to learn and grow with some of the hardest working and most creative minds in the industry.

Visual Concepts China (Shanghai) is seeking a Senior Full-Stack Server Engineer to join our studio for an unannounced project. Widely regarded as one of the world’s top video game studios, Visual Concepts, a subsidiary of Take-Two Interactive Software, Inc. (TTWO). Visual Concepts is best known for some of the world’s greatest sports videogames, including the world’s #1-rated and #1-selling basketball franchise, NBA 2K.

What We Need:

We are looking for a  backend specialist, responsible for designing, developing, and maintaining robust, scalable, and secure server-side applications and APIs. This role requires solid, hands-on experience in server API setup and configuration, along with a strong solid understanding of database storage solutions.

Who Will Be A Great Fit:

• Experience: 8-10 years of professional experience in software development, with at least 5 years focused on high-scale backend server engineering
• Server API Mastery: Demonstrable expertise in designing, building, documenting, and consuming complex server APIs (REST/GraphQL). Must have experience with API gateways and service-to-service communication
• Proficiency in major backend languages (e.g., Python, Java, C++)
• Database Proficiency: Strong solid understanding of relational databases (e.g., PostgreSQL, MySQL, MS SQL Server) including query optimization, indexing, and schema design. Good understanding on in-memory database solutions as well as NoSQL databases for scaling across machine clusters
• Cloud Computing: Hands-on experience deploying and managing applications on at least one major cloud platform (AWS, Azure, or GCP)
• Expert knowledge of various testing methodologies and requirements (unit, integration, BVT, stress and performance testing). Able to setup testable framework for automation and white-box testing
• Bachelor or higher degree (or its equivalent) in Computer science, Computer engineering or a directly related field
• Love for video games (not just ours!)

Might Be Nice:

• Experience deploying large-scale microservices and distributed systems
• Good understanding of networking, data storage and security
• Experience with Infrastructure as Code (IaC) tools like Terraform, AWS CloudFormation, Google Cloud Deployment Manager or Azure Resource Manager
• Understanding of a heavily regulated or high-traffic environment (e.g., FinTech, e-commerce, telecommunications)
• Prior experience in leading technical projects and mentoring junior engineers

please email: hrcn@vcentertainment.com

To learn more about Visual Concepts and our studio locations, check out our website at www.vcentertainment.com

About Us

Artefact is the next generation end-to-end data service company, with a focus on consulting and marketing, that helps organisations transform data into value and business impact.

Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results.

We have 1000 employees across 18 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.

About The Team

The most tech people of our Data & Consulting division, the title of ‘Data Engineer’ or ‘Software Engineer’ does not describe everything our amazing women and men can do: data engineering, operation management, security, cloud architecture, MLOps, and more.

You will work with the team to identify your clients' needs and define innovative solutions of which you will be ownership from start to end. You manage both its conception and implementation, while also optimising the performance and scalability.

You will also coach others, keep abreast of industry news/updates and get stuck into training sessions with our business partners and suppliers, such as Ali Cloud & Azure & Amazon. You share your knowledge, learnings and success, with the capability of presenting and communicating.

About The Role

Key Areas of Responsibility 

• Securing delivery on your projects  
• Ensuring that your solutions are bringing values to the client problematic 
• Caring for the happiness of the team, ensuring work is delivered to a high standard and providing feedback and mentoring  
• Demonstrating the skill and credibility required to ensure the success of our clients’ initiatives
• Researching and developing new technical approaches to address problems efficiently 

Competences & Skills

• Bachelor Degree or Above in Computer Science, Statistics, Software Engineering, or related field 
• 5 to 8 years of experience in a Software and Big Data system development 
• Experience with technical team management (be capable to manage team with size of 2 -3 people above)
• Proficiency with data pipeline building, ETL, open source or traditional relational databases.  
• Proficiency with analytic software programming skills
• Familiarity with Web Development (e.g. Java Spring framework) and Application Development (e.g. APP, H5, Mini Program). 
• Experience with data science methods and scaling data science methods 
• Analytic reasoning and complex problem solving involving mathematical programming and big data problems 
• Experience with Docker, Kubernetes, CI/CD, Terraform, Cloud service (Ali Cloud, Azure, AWS)
• Experience with client service and project management
• Must be Fluent in English communication

Our Belief

We believe data is changing the world, and it’s just the beginning. We want this to be done in the right way, with transparency and ethics. This is the only way to create sustainable impact for business and society.

Our Mission

We are on a mission to build the next generation of data leaders who: 

• Fully capture the power of data & digital to deliver business value ;
• Bring understanding, trust & transparency of data into our society.

Our Values

• Collaboration : People of different background and expertise working closely together;
• Trust & Transparency: Dealing with data topics with integrity and ethics; Realistic and honest with our capabilities and limitations;
• Innovation: Always working on the most trendy and new topics on data and digital; Always on top of the new ways of using data;
• Action: We would rather do than to tell what to do; Has a “building the plane while flying” agile mentality.

Our Unique Attributes

• We bring great value to business and create a better society with the understanding, transparency and ethical use of data ;
• We build the next generation of data leaders ;
• We disrupt the market :
• Data Native - Born with data and defining data ;
• ART + SCIENCE - Mixture of talents in ART (Creative, Planning, Media, Consumer Engagement) and SCIENCE (Data Consulting, Data Science, Data Engineer) ;
• One P&L - Integrated & collaborative, with all chapters working toward the same goal ;
• End to End - Capabilities from Strategize to Build to Run.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

• Be fully responsible for the success and satisfaction of your merchants
• Drive growth through increasing the share of wallet, cross-selling & upselling, bringing valuable insights, and building strong relationships with key contacts
• Build and sustain relationships with key merchant stakeholders, and leverage those relationships to drive the best possible merchant experience
• Assess, clarify, and validate customer needs on an ongoing basis. You'll deliver expertise, education, and guidance to merchants as they craft and execute their payments strategy.Coordinate any internal project regarding your merchants
• Work and collaborate with colleagues in the global Adyen team

• At least 6 years of experience managing enterprise level clients (B2B) in a complex environment.
• Recent experience working with Chinese merchants over the past 2 years
• Commercial experience (e.g. sales or account management) or experience in payment/ financial industry is highly preferred. Otherwise, you have a track record of winning share of wallet, cross selling & upselling deals for digital and retail clients (such as e-commerce, gaming, OTA, streaming services etc.)
• You can confidently use English on a day-to-day basis for technical conversations (e.g. pitching to merchants, internal discussions with global teams, etc.) and are native in Mandarin. 
• You're an excellent communicator who can build relations at all levels.
• You're interested in pushing boundaries and creating value in the payment space.
• You can work seamlessly with a global, multicultural team.
• Able to travel domestically and internationally as part of the role.

Please note that this role is a full-time position in Shanghai. It will require a relocation in case you live outside of Shanghai.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based in our Shanghai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We are looking for a meticulous and passionate Art Project Manager, you will report to the Manager on Game Production.  You will be the driving force in vendor sourcing and management. You’ll manage the daily relationship with multiple domestic and international vendors, ensuring clear communication, clean pipelines, and in-time deliveries. Your expertise in project management and your love for art will be essential in delivering exceptional work on time and on budget.

Responsibilities:

• Lead the end-to-end project management of art outsource, from kickoff to final delivery in collaboration with the Art Director.
• Work with the Art Director to strategize around the outsourcing goal and build an actionable plan accordingly.
• Maintain and expand the vendor pool, support new vendor trials with clear kick-offs, documentation, and expectations.
• Develop detailed project delivery plans and track project progress, identify bottlenecks, and implement solutions to keep projects on track.
• Manage and coordinate the daily communication and facilitate effective communication between vendors and Art Director. 
• Manage the feedback and approval process, ensuring clarity and constructive direction.
• Maintain project documentation and provide regular status reports to stakeholders.
• Ensure vendors are set up with proper certification, tools, and invoicing systems, support contracts, invoices, and timecards for vendors.
• Implement and optimize project management tools (e.g., Trello, Airtable) and methodologies (Agile, Waterfall) for the art team. 

Required Qualifications:

• 2+ years of professional experience managing multiple art vendors or external partners.
• Strong communication skills across technical, artistic
• Experience with asset management and maintaining pipelines.
• Fluent in English speaking, native in Chinese speaking

Desired Qualifications:

• 3+ years of experience in the games industry.
• Experience creating or integrating art in a production environment.
• Previous experience in outsourcing/vendor management on a shipped title.
• Positive track record of building vendor relationships and delivering at scale.

Employment Type: employment contract with FESCO Adecco, a professional personnel company in China.

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

As a Game Product Manager on the FFGS team, you will be responsible for FFGS set development. You will partner with cross-functional teams and work closely with the product and design lead to align on set/modes goals, ensure a strong player-focused strategy is in place for each set, and set a course to achieve those goals. Your role will be to follow TFT set strategy, drive FFGS set development, establish a roadmap,  and contribute to the overall FFGS gameplay strategy. You’ll also ensure that the collaboration team with our development partner on set development is working healthily and effectively, while collaborating with publishing and other partners to ensure alignment towards set goals.

Responsibilities:

• Drive and execute on planning and multi-phase roadmap for FFGS set and mode development, ensuring alignment with TFT’s broader product goals and long-term objectives.
• Influence cross-functional teams to ensure consistent, high-quality player experiences and foster alignment across product, design, insights, and technical teams toward common goals.
• Drive engagement following success metrics that not only drive project success of each set/mode, but provide insights that influence team-wide strategic decisions. 
• Drive day to day meeting and follow-ups on set related features, patch updates and balance discussions with designers to ensure micro changes are made to improve overall FFGS players set experience
• Identify cross-functional opportunities for growth and innovation within revival sets, pushing the game forward in alignment with Riot’s and TFT’s broader strategy, establishing FFGS as a pioneering product within the genre.
• Work with the team and stakeholders to set measurable goals and translate them into product requirements that guide design and technical specifications.
• Monitor overall game health and performance of player engagement, regularly updating stakeholders on progress and be solution oriented when needed.
• Drive a culture of end-to-end ownership, ensuring that each set is delivered with accountability from concept through execution and is aligned with strategic goals.

Required Qualifications:

• 6 years of experience (or a PhD) in product management across games, live operations, and system/feature design, with a proven record of driving strategic impact and influence.
• Passion and deep familiarity with Teamfight Tactics / FFGS and strategy games, with proven experience applying player-centric insights to drive product innovation.
• Experience shipping products with cross-discipline teams, demonstrating the ability to work in fast-paced, dynamic environments.
• Outstanding verbal and written communication skills, with the ability to partner across multiple disciplines.
• Bilingual in both English and Mandarin

Desired Qualifications:

• Understanding of growth, retention, and mobile gaming strategies to create player value.
• Ability to analyze large data sets to identify actionable insights that guide decision-making.
• Strong analytical skills with experience in competitive analysis, using industry insights to inform product strategy and ensure FFGS’s market position remains strong.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

As the Workplace Experience Manager China, APAC CRE, you play an essential role in driving  a successful real estate and construction strategy for the APAC region while overseeing a WE partner. You will report directly to the Senior Manager, Workplace Experience, APAC. 

Responsibilities:

China Workplace Experience Manager:

• Manage direct report performance and foster growth. Serve as an escalation point, when required, for any challenges. Utilize success metrics to measure performance in relationship to Riot’s goals and objectives.
• Support direct reports to drive strategy for and maintain standards of on-campus programs. 
• Provide guidance and escalation support for direct reports overseeing their own office environments. 
• Serve as the primary point of contact for local Rioters on workplace conditions and experience, making small shifts where possible and raising larger opportunities to regional leadership. Support Rioter onboarding from a Workplace Experience perspective. 
• Maintain office efficiency by planning and building office systems and layouts as well as procuring equipment. Work with building management to ensure maintenance, parking, and staff information all meet Riot standards. 
• Accountable for the overall inner-workings of the office and manage the day-to-day work of the local in-house contracted team. Liaise with office leadership, building management, suppliers, clients, etc. to provide a positive working environment.
• Maintain external vendor and/or supplier relationships, holding vendor(s) responsible for established key performance indicators (KPIs), service-level agreements (SLAs), and overseeing site vendor contracts. Report any performance opportunities to WE leadership.
• Establish and implement office policies, procedures, and processes that improve overall operations while aligning with regional and global standards. Support creation of any workplace experience-related processes for the eSports arena. Maintain local best practices and assist with any escalation efforts. Provide feedback to regional leadership to continuously improve the Rioter experience. 
• Liaise with Rioters and eSports production leadership on their space needs and make changes to accommodate team requirements. Serve as a point of contract for any official move, add, change (MAC) activities. Seek to improve workplace experience through adjustments to physical systems and interior design.
• Partner with local eSports leadership to drive effective Workplace Experience programs and provide insight on workplace needs. Monitor vendor(s) safety performance and conduct regular evaluations. 
• Oversee budget adherence and perform more advanced forecasting activities. Manage procurement process and administrative activities for medium size and/or complexity contracts. Seek to identify cost-savings opportunities and support annual budget planning.
• Ensure appropriate WE programs are in place and identify and propose adjusted and/or new WE programs that maximize Rioter effectiveness and experience. Partner with local leadership to drive effective Workplace Experience programs and provide insight on workplace needs. 
• Plan and support local office events, including eSports tournaments and other large events, to support Riot culture as a great place to make games. Coordinate logistic support for meetings & office-wide events. This may include, but is not limited to, planning, communications, vendor coordination and day-of assistance. 

 APAC CRE 

• Build and maintain relationships with regional leadership to guarantee a high functioning workplace and workplace experience. Liaise with Riot leadership to understand business strategies and apply them to real estate and construction considerations.
• Assess regional real estate market conditions, trends, and indicators that support Riot’s real estate goals and fit Rioter needs in the APAC region. Effectively communicate real estate opportunities and risks, transaction summaries, trends, and market research to WE management.
• Oversee regional lease administration and management services for APAC, ensuring compliance with GAAP accounting requirements and local laws and regulations. 
• Manage projects within time, budget, and quality constraints to meet Riot needs using an Agile Scrum methodology. Organize, coordinate, and delegate project tasks to support project completion.
• Partner with the central construction and real estate (CRE) team to ensure APAC transactions and projects align with the central strategy. Share regional perspective with central teams to bring the regional perspective into strategic planning efforts.
• Collaborate with stakeholders to identify business needs, conceptualize projects, and bring the vision to fruition using real estate and construction acumen. Coordinate all aspects of construction team needs and oversee the team, including, but not limited to, external brokers, architects, contractors, systems integrators, etc. 
• Ensure management of projects within constraints of time, budget, and quality. This includes punch-lists and close-out procedures to ensure vendors have achieved stated program goals and sites can become operational.
• Collaborate with cross-functional teams, such as Legal, Strategic Finance, Accounting, HR, and Procurement to ensure Rioters’ needs are met. 

Requirements/Qualifications:

• 3+ years of experience as a supervisor in office management, ideally in the gaming or technology industry.
• 6+ years of experience of working behind the scenes to keep an office running smoothly (i.e., providing facilities or maintenance service in a busy organization). 
• Experience working with contractors and suppliers and monitoring of service standards. Knowledge of accounting and procurement processes.
• Strong work ethic with the ability to take initiative, function in a fast-paced working environment, with immediate and changing deadlines.
• Ability to prioritize workload, with strong problem-solving and decision-making skills.
• Strong problem solving and decision making skills. Strong organizational skills, attention to detail, and time management are a must.
• Demonstrated strong and effective verbal, written, and interpersonal communication skills.  Ability to interact comfortably and effectively with managers and employees at all levels within our company.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in genre-defining games. Back in 2009, that vision gave birth to our debut title League of Legends, which achieved critical acclaim among players and became the most played PC game in the world. We are honored to serve over 100 million players worldwide every month. 

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints. As a Rioter in Team China, you'll join a team of culturally diverse professionals that share our prioritization of player experience, rejection of convention and maniacal passion for gaming.  

The Product Management function in VAL China Publishing, is responsible for representing the best player’s in-game experience in China. The team will support VAL Mobile to make rightful product related decisions across Engagement and Monetization, to not only ensure a satisfying game experience to players, but also a long-term sustainable business for Riot Games. You will work closely with our regional publisher, and global teams across many craft and functions. From monitoring/analyzing game performance, to ensuring a smooth live-service experience, to managing daily business operation decisions, and to explore new product features/opportunities. You will get deeply involved in every aspect of player experience in the game.

As a Publishing Product Manager on the VAL Publishing team, you will need strong critical/structural thinking, superb understanding of the local mobile industry, and deep understanding of VALORANT. You need the ability to see through ambiguous market dynamics and player behavior, rightfully define the root cause of problem or opportunity for growth, and drive the thinking behind player experience oriented local event content optimization through publishing capabilities. You will report directly to the Mobile Publishing Product Management lead in China.

Responsibilities:

• Responsible for in-game event experience through close collaboration with VAL regional and global team, and local publishers.
• Responsible for in-game asset resource management. Design and run a healthy and sustainable asset distribution program to effectively control the in-game and out-of-game asset usage.
• Identify local key publishing moments to deliver various in-game and out-of-game events and rewards contents. Leverage moments and thematic contents to drive gaming activity growth and player sentiments.
• Work closely with the monetization, product and insights team in applying quantitative/qualitative research methods, generating local player research reports, and forecasting future business performance.
• Provide timely business insights and performance updates to China and global leadership.

Required Qualifications: 

• Bachelor’s degree and 3-5+ years of professional experience in game operations, event operations, monetization operations.
• Strong data analytic skill with good product sense and critical thinking skill
• Fluent in Chinese and English, and can drive collaboration across language and culture 
• Strong cross team communication and in building trust with stakeholder
• Willingness to travel frequently

Desired Qualifications:

• Deep experience of Valorant and other FPS games & competitive titles
• Good project management mindset, could work with different teams & stakeholders with multi-tasks ability and good communication skills
• You have a big picture understanding of game development and game publishing, knowing how each team and each workflow should work together to deliver gaming contents
• You have a product design mindset, you care about how the gaming contents you design will deliver the best user experience to players

Employment Type: employment contract with FESCO Adecco, a professional personnel company in China.

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

At Riot, we believe Quality is a set of values, practices, and behaviors that inform every part of the development process. By honing our craft of quality and demonstrating cross-discipline partnerships, we help Riot sustainably craft excellent experiences for players, globally.

QA Engineers are champions for quality, focused on testing to ensure best in practice . We create test plans and evaluate both the functional and subjective caliber of projects for a Riot development team. As every project is different, we listen and improve, to put the players and their team first, and to solve ambiguous and complex problems. Most importantly, it's our passion and love for quality that ensures that QA Engineers help us level up and improve our processes, giving players the best experiences while playing our games.

As a Senior QA Engineer – Compliance & Release, you’ll lead the quality efforts for Wild Rift’s platform releases. You’ll shape how Riot handles platform certification, compliance reviews, and release readiness, owning the QA strategy that ensures players get a seamless experience — whether they’re downloading a patch, launching the game, or engaging with live service content.

You’ll collaborate across teams to define testing standards, coach others on execution, and act as a key stakeholder for release quality. This role is pivotal in protecting player trust, and will challenge you to think globally, systemically, and strategically.

To reinforce Riot’s collaborative culture in our China offices, we’ve decided to do away with the constraints of traditional hierarchical title structures that are more common in the region. Titles don’t really matter at any of Riot’s offices, but we chose to take this extra step in our China offices to foster a space where teamwork thrives. We believe that removing this constraint will promote individual autonomy, ownership, collaboration, and a focus on results. We promise you won’t need a title at Riot to make an impact.

Responsibilities:

• Own the release QA process - from submission readiness to first-party certification and launch test
• Drive the compliance testing (Age Rating, EULA, Regional compliance, etc) implementation along with the partner FQA team
• Define best practices for platform testing, compliance, and regression across builds
• Partner with product teams to align test plans to platform cert requirements and live player needs
• Be the QA expert on first-party platforms (App Store, Google Play, console) — including submission processes
• Establish and track release quality metrics,drive data-informed decisions with partners
• Lead and mentor other QA engineers, including reviewing test suite and monitoring execution
• Coordinate external testing vendors to ensure output meets Riot quality bar
• Collaborate with the stakeholders to enhance the assets/build delivery pipelines to ensure related QA testing running smoothly
• Represent the voice of the player in product readiness conversations and propose improvement suggestions
• Bring visibility and transparency to sr leadership on QA quality metrics and product quality readiness for each release
• Communicate quality risks clearly and influence prioritization with production and engineering partners

Required Qualifications:

• 8+ years in software or game QA, with multiple product launches in live environments
• Experience with platform compliance and certification submissions
• Monitor post-launch metrics such as Crash Rate, ANR, and Update Failure Rate to quickly identify and locate root causes of production incidents
• Familiar with domestic game publishing policies and international platform (Apple/Google) submission guidelines
• Deeply involved in the automation of game packaging, incremental resource updates and build generation
• Deep understanding of game hot-update mechanisms and their associated risks
• Strong ability to coach junior QA teammates and influence across teams
• Comfortable owning vendor relationships and delivering through external partners
• Strong communication and stakeholder alignment skills
• Experience in mobile automated build pipelines is highly preferred
• Fluent in Mandarin and English

Desired Qualifications:

• QA experience across multiple platforms (mobile, console, PC)
• Exposure to age rating, 1st party submissions, and regional compliances
• Preferred Licenses/certifications:
• ISTQB Foundation Level
• ISTQB Agile Tester or ICAgile Agile Testing (ICP-TST)
• ISTQB Expert Level
• ISTQB Advanced Test Manager
• ICAgile Test Expert (ICE-AT)

Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT

The successful candidate will join the global infrastructure team at QRT. You will be responsible for architecting, engineering and subsequent delivery oversight across all aspects of the QRT network estate but with particular focus on our colocation infrastructure. The trading infrastructure is a combination of wide area connectivity and ultra-low latency trading infrastructures. 

The team will deliver network solutions which enable full lifecycle management (architect, design, build, operate, retire) for our network components across core network switching, firewalls, load balancers, instrumentation/telemetry, network CMDB, and automation. It is crucial that any candidates must be able to demonstrate delivery of complex networks, at scale, which have been delivered through a software and automation-driven mindset. 

You will have deep knowledge of high-performance networking, including detailed knowledge of the product capabilities and roadmaps from the likes of Cisco, Arista and Fortinet. You will have direct experience of delivering and managing network solutions supporting corporate infrastructure and exchange specific ultra-low latency infrastructure with associated automation, telemetry and instrumentation frameworks. 

Your present skillset

• As a senior network engineer, you will partner closely with the project management teams and work in a highly collaborative manner within the network team and the wider organisation 
• You will be member of an existing engineering team where you have direct responsibility and accountability for a complex and high-performance network infrastructures 
• You will be able to demonstrate expert knowledge of delivering complex network architectures delivered via software driven and agile methodology 
• You will have deep knowledge of delivering networks supporting high-performance and low latency computing architectures 
• You will have deep knowledge of the network vendor ecosystem and be able to demonstrate building engineering relationships at senior layers with vendor product and engineering teams 
• You will stay informed on industry trends and emerging technologies to ensure the network infrastructure remains cutting-edge 
• You will have knowledge of wide area network engineering focused on traffic prioritisation and steering.  It would be good to have experience of Segment Routing. 

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

JOB RESPONSIBILITIES 

• Responsible for the overall team management for hardware team, setting up the team targets based on the changing business needs and working closely with the local and global management team to ensure all targets are met;
• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Drive and manage new product installs and subsequent process development.
• Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Support CS EE /Sales/BU as one team to success site base operation/service.

REQUIREMENTS

• Bachelor Degree or above.
• Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related.
• Strong industry experience that support complex instrumentation, applications and informatics.
• Ability to work in a team environment with tight deadlines and multiple priorities.
• Ability to collaborate with others to find the best solutions
• Solid team management experience.
• Good command of English

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact.

What You'll Do:

• Platform Knowledge : Run platform training and can consult on contracts, finance, ad tracking, and reporting.
• Account Management: Coordinate strategic initiatives with direction from manager.
• Customer Communications: Coordinate  communication including customer facing messaging regarding initiatives, outages, marketing efforts, etc. under the guidance of the manager. ensures clients communication including email, ticketing, and slack is documented in SFDC.
• Escalation Management: Distill feedback from clients and manage creation of all necessary documentation, including JIRA ticket, project trackers, and SFDC.
• Project/Task Management: Follow established processes for ticket creation and project tracking utilizing JIRA, Project Plans, SFDC, Coordinates status updates from key stakeholders under the guidance of manager.
• Commercial Efforts: Coordinate all renewal and expansion opportunities.

What You Bring:

• 3-6 years customer service experience, preferably B2B
• Bachelor's Degree (Business, Marketing or related field a plus)
• Consistent track record of providing stellar support to customers.
• Solid understanding of the digital marketing ecosystem
• A healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to effectively prioritize tasks
• Be a critical thinker and an inventive problem-solver
• Professional interpersonal skills
• Enthusiastic teammate
• Phenomenal conflict resolution skills
• Excellent time management skills

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

POSITION SUMMARY

As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.

As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites.

JOB RESPONSIBILITIES 

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Drive and manage new product installs and subsequent process development.
• Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Support CS EE /Sales/BU as one team to success site base operation/service.

REQUIREMENTS

• Master Degree or above.
• Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related.
• Strong industry experience that support complex instrumentation, applications and informatics.
• Ability to work in a team environment with tight deadlines and multiple priorities.
• Ability to collaborate with others to find the best solutions
• Good command of English

POSITION SUMMARY

As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.

As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites.

JOB RESPONSIBILITIES 

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Drive and manage new product installs and subsequent process development.
• Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Support CS EE /Sales/BU as one team to success site base operation/service.

REQUIREMENTS

• Master Degree or above.
• Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related.
• Strong industry experience that support complex instrumentation, applications and informatics.
• Ability to work in a team environment with tight deadlines and multiple priorities.
• Ability to collaborate with others to find the best solutions
• Good command of English

Position Overview

GLG is seeking a dynamic and experienced B2B marketer to lead integrated marketing and events content initiatives across Greater China and South Korea. This role combines strategic content development, digital marketing, and event programming to drive client engagement, brand awareness, and lead generation across key markets.

The ideal candidate will be a bilingual (Mandarin and Korean) marketing professional with a strong editorial background, digital marketing expertise, and a passion for creating compelling client experiences. This role requires close collaboration with business development, client solutions, and global marketing teams.

Key Responsibilities

Content & Campaign Development

• Develop and execute go-to-market messaging and integrated marketing campaigns tailored to Financial Services, Corporates, and Professional Services clients.
• Create and localize content for emails, case studies, websites, social media, and sales materials.
• Curate and produce content for live and virtual events, including roundtables, panels, and thought leadership sessions.
• Collaborate with internal stakeholders to identify client needs and industry trends to shape relevant marketing strategies.

Marketing Planning & Execution

• Lead the strategic planning and execution of marketing programs in Greater China and South Korea.
• Manage program production timelines and logistics in partnership with operations and business units.
• Ensure high-quality user experience through compelling brand experience and service adoption.

Digital Marketing & Analytics

• Manage digital content production, including SEO optimization, paid search, and social media campaigns.
• Monitor and analyze marketing performance metrics (email, website, SEO, etc.) to optimize campaigns.
• Maintain and update regional websites and social media platforms.

Stakeholder Collaboration

• Work cross-functionally with business units, central marketing, network operations and external vendors to deliver impactful marketing initiatives.
• Support internal reporting and marketing performance presentations.

Qualifications

• 3–4 years of B2B marketing experience, preferably in multinational B2B companies.
• Proven experience in content creation, event programming, and digital marketing. Familiar with local marketing channels in both Greater China and South Korea, such as WeChat and Naver.
• Native fluency in Korean and Mandarin (Simplified Chinese); strong command of English (written and spoken).
• Strong copywriting, editing, and proofreading skills.
• Experience with marketing analytics tools (Google Analytics, SEO tools, CRM platforms).
• Excellent project management and stakeholder collaboration skills.
• Ability to manage multiple projects simultaneously with attention to detail and strategic focus.
• Entrepreneurial mindset with a passion for innovation and continuous improvement.

BMS Application Software Engineer

Responsibilities

• Responsible for APP software development and verification work of BMS and write the related documentations
• Analyst software requirements and software design, also module test and software integrate
• Develop and verify the function modules of BMS
• Close communication with project team
• Other job assigned by Department Manager

Qualifications

• Bachelor's degree or above in software engineering, Computer Science or related field
• 5 years' embedded software development experience, 3 year's lithium battery BMS development experience
• Good at model based developing and C language for embedded coder
• Familiar with SOC, SOH, SOE, SOF, insulation detection
• AutoSar , ISO26262 experience is much preferred
• Good English ability