Snowflake Jobs in Sao Paulo.
All active Snowflake roles based in Sao Paulo.
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At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU’LL DO
As a Technical Support Specialist, you will be a vital member of our Global Customer Support organization - serving as a trusted product expert, primary point of contact for inbound questions and owner of complex technical cases. You’ll diagnose and fix issues, answer product questions, and guide best practices, ensuring fast, accurate help and a great customer experience.
Your responsibilities will include:
- Owning customer inquiries end-to-end (how-to questions, technical break-fix issues, integration/configuration help, and best practice guidance), providing timely, insightful, and technically sound resolutions and suggestions
- Becoming a trusted product expert - mastering the dashboard, integrations, troubleshooting steps, and best practices
- Driving increased product adoption by enabling customers to effectively utilize the platform and achieve their desired outcomes
- Collaborating effectively with your own team members, Customer Success, Account Managers, Product and Engineering, and other cross-functional teams to deliver seamless customer experiences
- Proactively identifying opportunities to enhance customer satisfaction and drive product adoption
- Contributing to process improvements and internal enablement while actively documenting and sharing knowledge to elevate teammates and customers
Please note this job description does not cover every duty you may need to undertake; you may be asked by your manager to handle other reasonable responsibilities commensurate with the role.
WHO YOU ARE
- An excellent communicator with a customer-centric attitude with the ability to translate complex concepts into clear, understandable language for diverse audiences
- Analytical, curious, and resourceful with strong troubleshooting and problem-solving capabilities
- Passionate about helping customers and resolving issues efficiently and effectively
- Skilled at managing and prioritizing a high volume of inquiries and escalations; resilient and calm under pressure in fast-paced, time-sensitive situations
- Able to synthesize complex technical concepts and communicate them clearly to diverse audiences
- Adaptable to fast-paced, high-volume environments with shifting priorities while being able to multitask and maintain performance under pressure
- A proactive problem solver with a strong sense of intellectual curiosity, who thrives in collaborative team settings to tackle challenges
What you have:
- 2-3 years of experience supporting technical products, ideally in SaaS or mobile application environments
- A degree from an accredited college or university, a technical boot camp certification, or equivalent practical experience
- Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management and resolution
- Hands-on experience with HTML, CSS, APIs, and/or SQ
- Experience with tools such as Postman, Snowflake, and/or Kibana is a plus
- Domain knowledge of two or more: SaaS, Mobile Technology, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, and/or basic programming
- Strong written and verbal communication skills in English
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
Scale Solutions Engineer
The impact you will have:
- You will ensure new customers have an excellent experience by providing technical assistance early in their journey
- You will become an expert on the Databricks Platform and guide customers in making the best technical decisions
- You will work directly with multiple customers concurrently to provide technical solutions.
- Undergraduate degree or higher in Computer Science, Information Systems, or relevant experience
- 3+ years experience in a customer-facing technical role in pre-sales, professional services, consulting or customer success.
- Experience in one or more of the following:
- Solid understanding of the end to end data analytics workflow
- Excellent time management and prioritization skills
- Knowledge of public cloud platforms AWS, Azure or GCP would be a plus
- Knowledge of a programming language - Python, Scala, or SQL
- Knowledge of end-to-end data analytics workflow
- Hands-on professional or academic experience in one or more of the following:
- Data Engineering technologies (e.g., ETL, DBT, Spark, Airflow)
- Data Warehousing technologies (e.g., SQL, Stored Procedures, Redshift, Snowflake)
- Excellent time management and prioritization skills
- Excellent written and verbal communication, in English and Portuguese
- Bonus
- Knowledge of Data Science and Machine Learning (e.g., build and deploy ML Models).
- Databricks certification(s)
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Ready to apply?
Apply to Databricks
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU’LL DO
We are looking for a Senior Software Engineer to join our Cloud Data Ingestion & Transformation (CDIT) team. This team is vital to Braze's growth, owning multiple systems that enable customers to quickly and successfully integrate their data with our platform. CDIT focuses on two main product areas. The primary one is Braze’s Cloud Data Ingestion, which allows customers to seamlessly leverage the data in their cloud warehouse in Braze. Our system processes trillions of data points annually and integrates with an ever-growing variety of Braze features. We also own Data Transformation, a platform for customizing the flow of data from external sources into Braze. By increasing the comprehensiveness and ease of use of these systems, the engineer who joins us will have a direct and meaningful impact on our customers' success and the company's growth.
WHO YOU ARE
- 6+ years of full-stack development experience, with a strong focus on building scalable web applications. While our primary focus is on the back-end, we own our features end-to-end and regularly deliver front-end experiences
- Experienced technical leader with a track record of driving architectural decisions and contributing to technical strategy
- Strong understanding of design, data structures, and algorithms
- A self-starter with great communication and organizational skills who has worked in an agile team environment before
- Willingness to learn the technologies required to deliver what customers need
- Bonus points:
- Professional experience building software at scale, handling high volumes of data and traffic
- Experienced building automated data pipeline, asynchronous processing, or ETL applications using tools like Kafka, Airflow, Sidekiq, SQS, and RabbitMQ
- Professional experience with Ruby on Rails, Python/Django, React, Snowflake, microservice architecture, and distributed systems
- Familiarity with modern data warehousing, BI, and analytics
- Experience with agile processes
- A passion for incrementally delivering high-quality software which delights customers
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
Business Analyst | Foco em Dados - Remote - English Advanced
SOBRE A CAPCO
A Capco é uma consultoria global de tecnologia e gestão especializada na transformação digital, oferecendo soluções inovadoras e orientadas por dados para um portfólio crescente de mais de 100 clientes globais, entre eles bancos, pagamentos, mercados de capitais, gestão de patrimônio e ativos, seguros e setor de energia.
Nos destacamos pela abordagem personalizada, focada na construção de parcerias estratégicas de longo prazo e na aceleração de iniciativas digitais. Nossa expertise ganha vida por meio dos Innovation Labs e da cultura premiada Be Yourself At Work, que valoriza a diversidade e o talento.
Com presença global nos principais centros financeiros - temos 33 escritórios nas Américas, Europa e Ásia-Pacífico - estamos comprometidos em oferecer soluções práticas e integradas, promovendo colaboração e confiança em cada projeto. Se criatividade e inovação são sua paixão, a Capco é ideal para você. Vamos te apoiar e ajudar a acelerar sua carreira!
Sobre a oportunidade:
Estamos em busca de um(a) Senior Consultant com experiência sólida em Business Analysis com plataformas de Big Data e vivência em ambientes de Cloud. Esta é uma excelente oportunidade para profissionais técnicos que desejam atuar em projetos de alto impacto, com foco em soluções escaláveis, processamento de grandes volumes de dados e modernização de ambientes analíticos.
Requisitos Desejáveis:
- Experiência com Data Lake, Delta Lake e arquiteturas orientadas a eventos.
- Certificações em Cloud (ex: AWS Certified Data Analytics, Azure Data Engineer, etc.).
- Conhecimentos em linguagens como Python, Scala ou Java voltadas para processamento de dados.
- Familiaridade com ferramentas de orquestração como Airflow, Apache Nifi, DBT ou similares.
- Entendimento de boas práticas de governança de dados, segurança e compliance.
POR QUE CAPCO:
Juntar-se à Capco significa ingressar em uma organização comprometida com um ambiente de trabalho inclusivo onde você é incentivado a #BeYourselfAtWork (Ser Você Mesmo no Trabalho). Celebramos a individualidade e reconhecemos que a diversidade e a inclusão, em todas as formas, são fundamentais para o sucesso. Acreditamos que todos trazem algo diferente, por isso adoraríamos saber o que o torna diferente!
Estamos em busca de um(a) Business Analyst com forte atuação em projetos de dados, capaz de traduzir necessidades de negócio em requisitos técnicos e análises estratégicas. O(a) profissional ideal terá experiência em ambientes de Big Data, conhecimento em ferramentas como Snowflake e Hadoop, e facilidade em interagir com áreas técnicas e de negócio.
Responsabilidades:
-
Levantar, mapear e analisar requisitos de negócio voltados a dados e analytics;
-
Traduzir necessidades das áreas de negócio em histórias de usuário e requisitos técnicos claros;
-
Trabalhar em parceria com times de engenharia de dados, ciência de dados e produto;
-
Realizar análises exploratórias de dados e gerar insights acionáveis;
-
Documentar processos, fluxos de dados e regras de negócio;
-
Apoiar o desenho de soluções de dados com foco em escalabilidade e performance;
-
Garantir a qualidade e integridade das entregas de dados (requisitos, relatórios, dashboards, etc.).
Requisitos:
-
Experiência prévia como Business Analyst ou Product Analyst em projetos de dados;
-
Familiaridade com ambientes de Data Warehouse e Data Lake;
-
Conhecimento em ferramentas como Snowflake, Hadoop, Hive, Spark, etc.;
-
Experiência com análise de dados utilizando SQL avançado;
-
Capacidade de leitura e entendimento de pipelines de dados;
-
Habilidade de comunicação com perfis técnicos e não técnicos;
-
Conhecimento de metodologias ágeis (Scrum/Kanban).
- Inglês avançado.
Diferenciais:
-
Experiência com ferramentas de BI (Power BI, Tableau, Looker);
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Noções de modelagem de dados (dimensional, relacional, etc.);
-
Experiência em ambientes Cloud (AWS, GCP ou Azure);
-
Experiência em projetos de governança de dados ou compliance (LGPD, GDPR).
PRÓXIMOS PASSOS:
O objetivo da Capco é conduzir um processo flexível e alinhado às necessidades de cada oportunidade e talento.
- Etapa 1: Entrevista comportamental.
- Etapa 2: Entrevista técnica.
- Etapa 3: Conversa com time de Projeto/ Delivery.
- Etapa 4: Conversa com cliente.
- Etapa 5: Proposta ou feedback.
As etapas do nosso processo seletivo descritas são essenciais para garantir uma avaliação completa e assertiva. Contudo, elas podem ser ajustadas dependendo da senioridade do(a) candidato(a), da área de atuação e do formato do projeto.
Ready to apply?
Apply to Capco