Technical Services Representative

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our San Juan, PR office.

This highly motivated individual will be responsible for delivering operational and administrative excellence to support our sales and technical services teams—ensuring that every customer interaction is efficient, accurate, and leaves a lasting impression.

Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

This position reports to the Technical Services Manager. This role is onsite and is based out of our San Juan, PR office. 

Essential responsibilities:

• Coordinate jobs with customers and prepare appropriate paperwork, including the paperwork associate with our trucking process and associated weights
• Create and distribute invoices with quotes for services, such as lab packs, lab moves, and others
• Field incoming calls from prospective and existing customers as needed. Satisfying customer needs may involve a direct response from information and knowledge already possessed, obtaining information for response, or directing customer to someone capable of responding
• Assist Sales and Technical Services staff with job scopes and the coordination of bids, proposals, and quotations
• Assist Sales team with administrative tasks related to maintaining and growing customer base, including customized waste profiling and shipment report generation
• Organize and control all job folders and customer master files. This includes ensuring all paperwork is filed properly, and retrieving files for job costing purposes
• Provide Quality Control by contacting customers, post-service, to conduct surveys
• Attend all sales meetings and other necessary meetings
• Provide technical support to Inside and Outside Sales representatives and customers
• Assist with the approval of OSS, lab pack, and other job folders
• Order and maintain inventory of office supplies
• Track some office budgetary items
• All other duties as assigned 

Basic qualifications:

• Bachelors degree in Environmental Science or industry related experience
• Ability to work as a team player
• Determination/eagerness to learn about the environmental health & safety field
• Creativity in solving unique problems
• Leadership experience/potential
• Strong communication, analytical, technical, and organizational skills
• Intermediate skills with Microsoft Office products (Word, Excel, Outlook, and PowerPoint)
• Must be eligible to work in the United States without future sponsorship 
  
• Must have a reliable form of transportation 

#LI-Onsite 

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!   

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website!  

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. 

 If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697.  The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here. 

We’re seeking individuals who are passionate about making a meaningful impact on how people experience pharmacy care. Below are two career paths within our pharmacy call center where your background and skills may align with current or future opportunities as they arise.

Coverage Determination 

As a Coverage Determination Specialist you will be responsible to create and evaluate coverage determinations for our clients’. You will communicate with pharmacists, beneficiaries, and doctors regarding pending coverage determinations for our clients’ beneficiaries, applying clinical knowledge in each coverage determination case. You must comply with all federal rules and regulations, and client contracts and have disposition to give an extra mile in every coverage determination case. Main duties include:                                 

• Review and Respond to all Coverage Determination (CD) requests, and claims pending to be adjudicated for Medicare and/or Commercial-plan beneficiaries, always in an accurate and timely manner.
• Receive calls from pharmacies, physicians and members in relation to status of CD requests.
• Initiate calls to physicians, pharmacy and members when additional information is required for processing and adjudicating a CD request.
• Generate calls, faxes and/or letters to pharmacies, physicians and members in reference to coverage determination requests’ resolutions.
• Document Coverage Determination (CD) request inquiries, issues, status and resolution in accordance with federal and department / company policies and guidelines.
• Review faxes and emails and create new cases for Medicare/Medicaid or Commercial plans.
• Support Pharmacists in gathering additional information to support the decision of making an exception (formulary, non-formulary or other requests).
• Ensure Medicare & Medicaid Services (CMS) Compliance or other regulating entities related to coverage determinations.
• Complete other Coverage Determination related tasks, as assigned.

Rx Customer Service

As an Rx Customer Service Specialist, you will serve at the front line of all incoming and outgoing communication (calls, emails, and faxes) with pharmacies, beneficiaries, and prescribers.  You will use Rx Platform and other resources as necessary to resolve caller’s needs. Main duties include:       

• Manage all incoming calls, emails, faxes and web-generated requests from pharmacies, beneficiaries, and prescribers.
• Provide service-level standards set by CMS or by client; 80% of calls should fall within service level, less than 5% abandon rate and speed to answer should be less than 30 seconds.
• Rejection support, including overrides.
• Provide Coverage Determination status to clients including exceptions and appeals.
• Administrative PAs- Document PA request inquiries, issues, status, and resolution in accordance with federal and department and company policies and guidelines.
• Answer questions and recommend corrective services to address customer complaints, payment status, manual reversal requests, benefit and eligibility support, provider portal support and response to price appeals.
• Report identified issues to the appropriate department, for investigation and correction, following the established procedure.

The Bold Requirements...

• Associate degree in Pharmacy Technician. 
• 1+ years of experience in customer service.
• Experience with Microsoft Office tools (Outlook, Excel, Power Point, and Word).
• Excellent oral and written communication skills. Fluency in English and Spanish is required.
• Available to work rotating shifts, including nights, weekends, and holidays.
• Available to work in a hybrid work model which will require certain on-site workdays.

Nice to have…

• Certified Pharmacy Technician License is preferred.
• Experience in healthcare or pharmacy setting is a plus. 

Physical requirements…

• Must be able to access and navigate each department at the organization’s facilities.
• Sedentary work that primarily involves sitting/standing.

The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails.

Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify.  “Applicant must be a United States’ citizen. Abarca Health LLC does not sponsor employment visas at this time”.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.

#LI-HYBRID #LI-MH1

About the Role 

We’re looking for an Associate Software Engineer to join our growing team. This role is ideal for engineers who are looking to deepen their skills in software engineering, data systems, and applied AI while contributing to real client and internal projects. 

As an Associate Software Engineer, you’ll build on your existing foundation through a combination of structured onboarding, mentorship, and hands-on project work. You’ll collaborate closely with experienced engineers and cross-functional teams to design, build, and maintain reliable, scalable software solutions used in production environments.  

What You’ll Do 

• Build and strengthen core software engineering skills through Xtillion’s structured onboarding and ongoing technical development programs 
• Collaborate with cross-functional teams to understand business problems and technical requirements 
• Contribute to the design and implementation of software applications and data workflows 
• Participate across the software development lifecycle, including requirements gathering, design, implementation, testing, and deployment 
• Write clean, efficient, and maintainable code following established engineering standards and best practices 
• Test, debug, and help improve the reliability and performance of applications and services 
• Support troubleshooting and resolution of technical issues in collaboration 
• Document system designs, code, and processes to support maintainability and knowledge sharing 
• Stay up to date with emerging technologies, trends, and industry developments to continuously improve skills and knowledge. 

What We’re Looking For 

Required Qualifications 

• Bachelor’s degree in Computer Science, Software Engineering, or a related field. 
• 1+ years of professional software engineering experience, or equivalent hands-on experience through internships or production-level projects 
• Proficiency in at least one programming language (e.g., Python, Java, C++) 
• Strong understanding of software development fundamentals, including data structures and algorithms 
• Experience working with SQL, databases, or data-intensive systems 
• Experience working with Git or other version control systems 
• Familiarity with Agile or Scrum development methodologies 
• Strong written and verbal communication skills in English 
• Ability to work independently while collaborating effectively within a team 
• A proactive, positive attitude with strong organizational and problem-solving skills 
• Comfort working in fast-paced, evolving environments 

Preferred Qualifications 

• Prior internship, research, or hands-on project experience in software engineering 
• Exposure to backend development frameworks or API development through coursework or projects 
• Experience with cloud platforms (AWS, Azure) through academic, personal, or internship projects 

About the role

We’re looking for an Associate Software Engineer to join our College Program. This role is designed for recent graduates who are eager to build strong foundations in software engineering, data systems, and applied AI while contributing to real client and internal projects. 

As an Associate Software Engineer, you’ll begin your journey with a structured training program that helps you develop core technical skills and engineering best practices. During and after the training period, you’ll work alongside experienced engineers on client-facing or internal projects, applying what you’ve learned to deliver reliable, scalable software solutions. 

What You’ll Do 

• Kick-start your career through Xtillion’s Software Engineering Academy, focused on software engineering fundamentals, data systems, and applied AI
• Collaborate with cross-functional teams to understand business problems and technical requirements 
• Contribute to the design and implementation of software applications and data workflows 
• Engage across the software development lifecycle, from requirements and design through testing and deployment 
• Write clean, efficient, and maintainable code following established engineering standards and best practices 
• Test, debug, and help improve the reliability and performance of applications and services 
• Support troubleshooting and resolution of technical issues in collaboration 
• Document system designs, code, and processes to support maintainability and knowledge sharing 
• Staying up to date with emerging technologies, trends, and industry developments to continuously improve skills and knowledge

What We’re Looking For 

Required Qualifications 

• Currently pursuing a Bachelor’s degree in Computer Science, Software Engineering, or a related field, with an expected graduation in December 2025 or May/June 2026 
• Proficiency in at least one programming language (e.g., Python, Java, C++) 
• Strong understanding of software development fundamentals, including data structures and algorithms 
• Familiarity with SQL, databases, or data-intensive systems 
• Experience working with Git or other version control systems 
• Familiarity with Agile or Scrum development methodologies 
• Strong written and verbal communication skills in English 
• Ability to work independently while collaborating effectively within a team 
• A proactive, positive attitude with strong organizational and problem-solving skills 
• Comfort working in fast-paced, evolving environments 

Preferred Qualifications 

• Prior internship, research, or hands-on project experience in software engineering 
• Exposure to backend development frameworks or API development through coursework or projects 
• Experience with cloud platforms (AWS, Azure) through academic, personal, or internship projects 

About the Role 

We’re looking for a Senior Associate Software Engineer to join our growing team. In this role, you’ll build and deploy AI-powered, production-grade software systems within client environments. You’ll operate at the intersection of software engineering, data systems, and applied AI, translating complex business problems into scalable, reliable solutions. 

This position is ideal for engineers who enjoy hands-on system building, working closely with clients, and shaping technical direction and best practices across projects. 

What You’ll Do 

• Collaborate with cross-functional teams to define business and technical requirements 

• Partner on design and build data pipelines that ingest, transform, and deliver data from source systems to analytical platforms using modern cloud technologies 

• Support on design and implement infrastructure and data platforms that enable reliable access, transformation, and analysis of data 

• Document and maintain data architecture to support reliable, scalable data systems 

• Contribute to improving engineering practices around quality, maintainability, and operational stability 

• Mentor and support other engineers through code reviews, design discussions, and day to-day collaboration 

What We’re Looking For 

Required Qualifications 

• 4+ years of professional software engineering experience, including backend and/or data engineering 

• Experience delivering production systems in environments with evolving or changing requirements 

• Experience building and maintaining APIs and backend services (e.g., FastAPI, Node.js, or similar frameworks) 

• Strong experience with SQL and relational or analytical data systems 

• Experience working in cloud environments (AWS, Azure) 

• Experience with modern engineering workflows, including Git-based version control and CI/CD pipelines 

• Good understanding of software engineering best practices, testing strategies, and agile delivery 

• Strong written and verbal English communication skills 

Preferred Qualifications 

• Hands-on experience building and deploying AI-enabled systems, particularly LLM-powered workflows and orchestration (e.g., LangChain, LangGraph) 

• Familiarity with Infrastructure as Code tools (e.g., Terraform) 

• Background in designing and maintaining data pipelines or data-intensive systems 

• Exposure to data warehouses or large-scale analytical platforms 

• Knowledge of workflow orchestration or distributed processing systems 

About the Role 

We’re looking for an Engineering Manager to lead teams building and deploying AI-powered, production-grade software systems directly into customer environments. 

In this role, you’ll operate at the intersection of technical leadership and client engagement. You’ll be responsible for guiding engineers through ambiguous problem spaces, ensuring high-quality execution, and maintaining strong alignment between business objectives and technical solutions. 

This position is ideal for leaders who enjoy being hands-on when needed, working closely with clients, mentoring engineers, and owning the successful delivery of complex, real-world systems. 

What You’ll Do 

• Lead and support teams of software and data engineers delivering AI-enabled systems in production 

• Own the technical execution and delivery of client-facing projects, ensuring quality, reliability, and outcomes 

• Collaborate with cross-functional teams to translate business needs into production-ready systems  

• Guide system and solution design across infrastructure, backend services, data platforms, and AI workflows 

• Provide technical mentorship and coaching to engineers through problem solving sessions, code reviews, design discussions, and regular feedback 

• Balance short-term delivery needs with long-term system maintainability and scalability 

• Stay current with emerging AI and software technologies and apply them pragmatically to client solutions 

 What We’re Looking For 

Required Qualifications 

• 6+ years of full-stack software engineering experience  

• 1-3 years of experience leading or managing technical teams 

• Demonstrated ability to set technical direction for client-facing initiatives, balancing delivery commitments, stakeholder expectations, and technical quality 

• Proven ability to lead client projects, build strong relationships, and deliver on-time results aligned with client goals.  

• Experience designing, building and maintaining production-grade systems in cloud environments (e.g., AWS, Azure, etc.) 

• Expertise in software engineering best practices, system design, and agile delivery methodologies 

• Experience with version control systems (e.g., GitHub) and CI/CD processes 

• Strong written and verbal English communication skills 

 Preferred Qualifications 

• Experience building or deploying AI-enabled systems, including LLM-based workflows (e.g., RAG, agentic systems, fine-tuning) 

• Experience with data-intensive systems, including ETL/ELT pipelines and analytical platforms 

• Experience with Infrastructure as Code (e.g., Terraform) 

• Experience with workflow orchestration (e.g., Airflow, AWS Step Functions) 

• Strong experience with SQL and relational or analytical data systems 

• Associate-level cloud architect certification (e.g., Azure Solutions Architect Associate, AWS Solutions Architect Associate, or equivalent) 

Join Our Team of Elite In-Home Personal Trainers - Empower Lives through Fitness!

BENEFITS/PERKS

• Work-life balance: Design your own schedule and choose the clients you prefer to work with.
• Freedom to succeed: No non-compete agreements, giving you the flexibility to work where and when you want.
• Competitive rates: Earn $25 to $45 per hour, rewarding your skills and dedication.
• Bonuses and rewards: Enjoy retention bonuses, client referral bonuses, and trainer referral bonuses.
• Liability insurance: Your safety and peace of mind are our priority, with comprehensive coverage through the Svetness General Liability policy.
• Customer support team: Focus 100% on your clients' goals while our dedicated concierge handles client requests and scheduling changes.
• Education and growth: Access free ongoing education resources, including live education webinars, and receive ongoing manager support to elevate your expertise.
• Fitness equipment discounts: Enjoy a 30% discount on fitness equipment to enhance your training programs.
• Partner programs: Access to discounts to your favorite lifestyle brands (Meal Prep, Supplements, etc)
• Warm client base: We bring clients directly to you, eliminating the need for selling or marketing efforts.
• Svetness App: Utilize our free app to easily track client progress, manage communications, and enter measurements seamlessly.

RESPONSIBILITIES

The Certified Personal Trainer will be responsible for providing one-on-one and couples personalized fitness instruction in person to clients at their home, apartment gym or outside while encouraging them to reach their fitness goals. Responsibilities are as follows:

• Customize client workout programs developed from the Initial Assessment
• Utilize the Svetness Fitness App for all client sessions, including programming & session notes
• Demonstrate each exercise and ensure client is performing correctly with or without modifications
• Conduct client Reassessments every 4-6 weeks
• Maintain client session appointments through Svetness scheduling software
• Able to provide a flexible schedule to accommodate client appointments
• Able to commute to and from client sessions up to 45 minutes

QUALIFICATIONS

• Certified Personal Trainer: Accredited by NCCA, DEAC, or NBFE.
• CPR/AED Certification: Ensure clients' safety with up-to-date CPR/AED training.
• Education and experience: High school diploma or GED equivalent and 1-3 years of personal training experience.
• Strong communication skills: Effectively communicate verbally, in writing, and technically.
• Knowledgeable in nutrition: Possess a basic understanding of nutrition and healthy living practices.
• Fitness expertise: Familiarity with a variety of exercise equipment and personal training methods.
• Physical ability: Capable of lifting, pushing, pulling up to 50 lbs. and performing athletic calisthenics duties.
• Requirements for this position include the possession of personal basic training equipment to effectively assist clients in achieving their goals. It is important to note that clients may not always have access to the necessary equipment.
• Reliable form of transportation