OBJECTIVE

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.  

RESPONSIBILITIES

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• Prior leadership experience experience in retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Seniority Level: Mid-Senior level

Sales & Service Manager Schedule 

The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#LI-JJ1

#LI-4

#li-onsite

Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 
• Proof of right to live and work in the country from start of employment 

Sales Associate Schedule

All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Role Objective: 

The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

Sales & Service Lead Qualifications 

• Prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in country from start of employment

Sales & Service Lead Schedule

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts , which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#li-onsite

Role Objective 

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead 
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 
• Proof of right to live and work in country from start of employment

Operations Associate Schedule 

All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. #LI-JJ1

#LI-2

#li-onsite

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

What You’ll Do:

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Who You Are:

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 45% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-SN3

#LI-Remote This is a remote position

#LI-Remote

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking experienced Sales Specialists to drive growth in this innovative business. 

In this role, you will focus exclusively on Securiti AI solutions, working closely with Veeam account executives to cross-sell into Veeam’s customer base, win new business, and expand existing Securiti AI accounts. You’ll have a shared territory with multiple AEs, strong earning potential, and support from a dedicated Securiti AI solution engineer for technical engagements. You’ll also benefit from Veeam’s robust go-to-market resources to ensure customer success. 

What You’ll Do: 

• Develop and execute a territory plan to drive repeatable revenue within assigned accounts.
• Collaborate with account executives to identify and maximize cross-sell opportunities for Securiti AI solutions.
• Lead the entire sales process, serving as a trusted advisor, and presenting compelling business cases to customers.
• Manage a pipeline of high-value opportunities, ensuring accurate forecasting and CRM discipline.
• Expand relationships with key channel partners and resellers to accelerate deal flow and market reach. 

What You’ll Bring: 

• Proven success closing complex enterprise software deals, with 10-15+ years in security software sales.
• Extensive experience managing multithreaded sales cycles involving multiple stakeholders.
• Strong existing relationships with C-suite executives and channel partners in large enterprises.
• Deep understanding of enterprise software sales, particularly in data security, management, or cybersecurity.
• Reputation for integrity, honesty, and building long-term customer relationships. 

What You’ll Get 

Veeam offers benefits that support your whole self: 

• 26 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Statutory pension and illness coverage via INPS contributions
• Private medical insurance for employees and dependents
• Life and disability insurance with enhanced coverage
• Accidental death and disability coverage with increased benefit for Dirigenti roles
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Italy, Veeam reserves the right to decline the application for this position

#LI-NT1 #LI-REMOTE

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights

This is a Onsite in Rome, GA

• Full Time:  Monday - Friday 8am to 5pm EST.
• Ability working in a high-volume environment.
• Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas 
• Documenting information in multiple platforms using two computer monitors. 
• Proficient in Microsoft office (including Word and Excel)

Preferred Skills

• Knowledge of HIPAA and medical terminology 
• Familiar with different EHR and Billing Systems 
• Experience working with subpoenas 

We offer: 

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) 
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM EST
• Location: This role will be performed at one location (Rome, GA 30165)
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Reporting to the Regional Sales Director, the Strategic Account Executive is a field-based position with ownership of an assigned territory focused on net new logo and upsell opportunities. You will have the ability to utilize a robust internal resource model, a broad tech stack, and a global partner directory to position yourself for future success. 

You will: 

• Create, implement, measure and review a personal plan that drives achievement of performance goals aligned to the regional sales strategy. 
• Position and articulate our value proposition to customers to maximize the business opportunity. 
• Negotiate and close complex contracts with the support of global partners. 
• Report on sales activity and forecasts to senior management. 
• Prepare indicative subscription pricing and customer offers, including reviewing broader opportunities such as training and professional services modules, and guides request for proposal responses. 
• Provides customer feedback to marketing, customer success, product management, and engineering teams. 
• Work collaboratively to acquire additional/specialist resources as needed.  

You have: 

• Significant quota-carrying experience selling enterprise software solutions in Italy 
• Results-oriented with multiple years meeting or exceeding quota within the market. 
• Sustainable record of signing strategic and large projects, with long and complex sales cycles. 
• Established sector-related C level contacts. 
• Successful record dealing with strategic buyers. 
• Deep knowledge of the relevant key drivers of change in the industry. 
• Background working with regional/national/global partners and system integrators.
• Prior training and experience in value selling and account planning methodologies. 
• Fluent Italian language skills

Base Hiring Range: 

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

🧰 Who We Are

Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform for more than 80 partners. We provide most of our insurance products through APIs and operate across 32 countries, making Wakam the European leader in digital and embedded insurance. Wakam is also a mission-driven company dedicated to “enabling transparent and impactful insurance.”

🚀 About the Team

You will join Wakam’s Motor Underwriting team, which plays a central role in shaping underwriting performance, portfolio quality, and sustainable growth across multiple European markets.

Working at the crossroads of Underwriting, Pricing, Claims, Distribution, Product, Reinsurance, and Compliance, the team supports Wakam’s broker, MGA, and platform partnerships with strong technical underwriting expertise and a data-driven approach to decision-making.

🎯 Your Mission

As a Senior Motor Fleet Underwriter (12 months fixed-term), you will take ownership of Wakam’s European commercial motor fleet portfolio, driving underwriting performance, strengthening broker and MGA relationships, and contributing to product and market strategy across several jurisdictions.

You will act as a technical authority on fleet underwriting, combining risk selection, pricing discipline, market insight, and portfolio steering to ensure profitable and sustainable growth. This role requires both hands-on underwriting expertise and the ability to influence underwriting frameworks, appetite, and governance.

✏️ Your Responsibilities

Portfolio Underwriting & Risk Assessment

You will underwrite new business and renewals across commercial motor fleet segments, including PHV/taxi, delivery, leasing fleets, and other types of fleets. You will assess risk quality using exposure data, loss history, fleet management practices, driver profiles, and sector information, and apply technical pricing models and rating tools to determine adequate premiums.

You will negotiate terms with brokers and MGAs to achieve balanced outcomes on price, coverage, and conditions, while applying underwriting authority appropriately and escalating referrals when needed. You will also manage quotes, binders, endorsements, and monitor in-force accounts for mid-term changes, fleet movements, and deterioration in claims performance.

Portfolio Management & Performance

• You will monitor the combined operating ratio (COR) and loss ratio of the fleet portfolio on a regular basis, identifying trends and taking corrective actions where needed. You will track performance by segment, geography, broker, vehicle type, and fleet size, and contribute to quarterly portfolio reviews and management reporting.
• You will actively manage underperforming accounts through rate action, tighter coverage terms, or non-renewal decisions where appropriate. You will also produce underwriting MI and data analysis to support portfolio steering and work closely with actuarial teams on pricing adequacy, experience reviews, and reserving discussions.

Pricing & Technical Development

• You will contribute to the development and ongoing refinement of fleet pricing models, rating tools, underwriting guidelines, referral matrices, and appetite statements. You will incorporate market intelligence and claims experience into pricing assumptions, including repair cost inflation, parts trends, and frequency developments.
• You will also monitor external market conditions such as competitor pricing, capacity changes, and emerging risks including EV fleets, ADAS technology, autonomous vehicles, gig economy operators, and mobility-as-a-service platforms.

Broker & Distribution Management

• You will build and maintain strong relationships with specialist fleet brokers, Lloyd’s brokers, and MGA partners across Europe.
• You will lead broker meetings, scheme reviews, and renewal discussions, support the onboarding of new fleet schemes and delegated authority arrangements, and represent Wakam in market discussions and industry forums.

European & Cross-Border Underwriting

• You will underwrite cross-border fleet risks and multi-jurisdiction programmes, navigating local regulatory requirements, mandatory covers, and market practices across countries such as the UK, France, Spain, Italy, Germany, the Netherlands, Belgium, and the Nordics.
• You will liaise with local contacts, and MGA’s where relevant, while monitoring macroeconomic and geopolitical factors that may impact portfolio performance.

Claims Collaboration, Fraud & Governance

• You will work closely with claims teams on large or complex fleet losses, support claims reviews, identify fraud indicators and leakage patterns, and contribute to wording reviews to ensure coverage remains robust and fit for purpose.
• You will operate within underwriting authorities and governance frameworks, maintain accurate records in underwriting systems, prepare submissions for internal committees, and support audit and compliance processes across relevant markets.

🧠 What You Bring

You bring significant technical underwriting experience and strong commercial judgement. In particular, you have:

• Significant motor fleet underwriting experience, ideally within an insurer, Lloyd’s syndicate, or specialist MGA
• A proven track record managing fleet portfolios across multiple European markets
• Experience underwriting large and complex fleet accounts, including structures involving deductibles, captives, or self-insured elements
• Strong technical underwriting capabilities in risk assessment, pricing, coverage structuring, and portfolio steering
• Comfort interpreting loss runs, claims statistics, and actuarial analyses
• Strong command of tools such as Excel, and ideally Power BI or similar BI platforms, plus familiarity with underwriting and pricing systems
• Good understanding of reinsurance structures relevant to fleet business, such as XL, quota share, and aggregate covers
• Familiarity with European motor insurance regulation, including cross-border requirements and compulsory insurance frameworks
• Fluent English; an additional European language such as French, Spanish, German, Italian, or Dutch would be a strong plus
• A professional qualification such as ACII (or equivalent), or progress toward it, is preferred.

✨ Who You Are

• You are a technically strong and commercially minded underwriter who knows how to balance discipline and growth.
• You are confident in broker-facing environments, credible in committee discussions, and comfortable making decisions on complex risks.
• You combine analytical rigour with sound judgement, communicate clearly with technical and non-technical stakeholders, and are able to manage a significant portfolio with autonomy.
• You thrive in a fast-paced, international, technology-led environment and bring a collaborative mindset when working with Pricing, Claims, Legal, Product, and Distribution teams.

✨ 🤖 AI & Digital Mindset

At Wakam, underwriting is increasingly supported by data, tooling, and automation. In this role, you will be expected to work in a way that is structured, measurable, and scalable: using data to support underwriting decisions, improving monitoring practices, and contributing to more robust and efficient underwriting frameworks.

An interest in digital underwriting tools, portfolio analytics, and technology-enabled decision-making will help you succeed in this environment.

🌟 Why Join Wakam?

Joining Wakam as a Senior Motor Fleet Underwriter means taking ownership of a meaningful European fleet portfolio in a business where underwriting expertise has direct visibility and impact.

You will benefit from genuine underwriting autonomy, broad market exposure, and close collaboration with expert teams across actuarial, claims, product, and distribution. It is an opportunity to shape underwriting strategy in a fast-growing, technology-driven insurer with a strong international footprint and real ambition in Motor.

📊 Key Performance Indicators

Success in the role will typically be measured through indicators such as:

• Fleet portfolio COR versus target
• New business GWP written versus budget, by market and segment
• Renewal retention across managed accounts
• Pricing adequacy versus technical rate
• Quote-to-bind conversion
• Underwriting file quality / audit score
• Broker relationship quality and responsiveness
• Referrals handled within agreed SLA

🏆 Hiring Process

Our hiring process is designed to be selective, transparent, and respectful of your time:

1. HR Interview
2. Interview with our Chief Underwriting Officer - Motor and Mobility
3. Interview with our SVP, Group Chief Underwriting Officer

AI-Assisted Interview Process Policy | Notion

At Fever, we’re building something exceptional—combining strategy, creativity, and the power of advanced technology to redefine what’s possible in organic search.  By partnering with world-class Product, Engineering, Data and Marketing teams, we leverage cutting-edge tools and data-driven insights to deliver exceptional performance and measurable impact across major search engines and dynamic digital ecosystems.

About the Role:

• You'll be the expert in technical SEO for our transactional ecosystems (feverup.com, white label websites and other Fever group websites) reporting directly to the SEO Manager.
• Analysis, definition and optimisation of the information architecture
• Strong Technical Skills (Crawling, Indexing, Structure data, Core web vitals, HTML, CSS, CDN performance, APIs Automatition…)
• Ensure optimal bot accessibility for the best processing for traditional search engines and LLMs.
• Be up to date with the latest changes on search industry to be able to propose quick actions adapting our sites so that they comply with the latest SEO/GEO requirements
• Take ownership of monitoring, establishing success KPIs and tracking methodologies, including large-scale log analysis with dashboarding and alerting systems (ELK, BigQuery, Splunk or similar).
• Partner with Data, Product and Systems to execute against our technical roadmap
• Design, implement and iterate experiments to increase traffic/ranks at a rigorous pace
• Audit and measure our engineering developments and implement changes to prevent visibility losses on search ecosystems.

About You:

• Proven experience as a technical SEO for ecommerce or similar (at least 5 years working with high traffic websites) and experience providing results from actions
• Experience working with international sites, adapting the global SEO strategy according to the needs of local markets
• Proactive or independent profile capable of self-management
• Being data-driven and kind of a data-geek: clear understanding of data, analytics and metrics with the ability to make data-driven recommendations of actions
• Hands-on experience applying AI/LLMs to build SEO solutions, automate workflows and enhance productivity
• Thorough knowledge of search engine ranking factors, including emerging LLM-powered search ecosystems (RAG, citations, query fan-out) and their optimization strategies
• Knowledge of HTML, JS and CSS required
• Critical thinker and problem-solving skills
• Familiar with industry-standard & enterprise SEO software
• Possess up-to-date knowledge and maintains current SEO practices
• Strong personal ownership, High level of initiative and work well in a team environment
• Excellent Spanish & English written and oral communication skills

Valuable Requirements:

• Understanding of Google Apps Script and Python.
• Knowledge of SQL for data exploitation 
• Experience on workflows automation
• Experience managing teams

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• English and Spanish Lessons
• We have free  food, drink and fruit at the office!
• Wellhub Membership
• Possibility to receive in advance part of your salary by Payflow

#LI-Hybrid

At Fever, we’re building something exceptional—combining strategy, creativity, and the power of advanced technology to redefine what’s possible in organic search.  By partnering with world-class Product, Engineering, Data and Marketing teams, we leverage cutting-edge tools and data-driven insights to deliver exceptional performance and measurable impact across major search engines and dynamic digital ecosystems.

About the Role:

Forget about acronyms like SEO, GEO, AEO or AEO, we care about impact. We're seeking an AI Search Innovation Strategist obsessed with digging into how LLMs build their answers and defining how to measure it. You'll be focused on testing new tools, MCPs, and platforms, evolving SEO discipline to maximize our brand's authority in the next era.

• Own the strategic evolution of core SEO practices by integrating methods to secure our brand’s authoritative presence across all major LLMs and AI search results.
• Lead testing and measurement: Design and execute testing to decipher how established SEO signals influence LLM citations and generative presence.
• Design and maintain the analytical framework to measure AI visibility performance. Proactively integrate new data sources, external and internal, and provide methodologies to ensure accurate reporting.
• Collaborate intensively with Product and Engineering to ensure our data schema, site architecture, and API feeds are optimally engineered for seamless ingestion and prioritization by AI models.
• Continuously evaluate all new LLM releases, AI models, and emerging platforms (including MCPs), translating industry developments into actionable testing strategies.
• Design and execute PR and community conversation strategies to accelerate and measure LLM perception.

About You:

• You hold a Bachelor’s or Master’s degree in Engineering, Mathematics, Statistics, Data Analytics or Big Data (STEM degree)
• You bring to the table 3-5 years of relevant experience on SEO, demonstrating ownership, attention to detail, and a proactive, self-motivated approach to problem solving
• Strong analytical and quantitative skills as well as a strong bias towards data-based decision
• Your exceptional written and verbal communication skills enable you to excel in cross-functional collaboration and effectively convey complex concepts to diverse audiences with varying backgrounds
• Working knowledge in Python, JavaScript, or other programming languages is required and familiarity with SQL is a plus
• Proficiency in both written and spoken English is a must, while knowledge of additional languages is a valuable asset.

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• English and Spanish Lessons
• We have free  food, drink and fruit at the office!
• Wellhub Membership
• Possibility to receive in advance part of your salary by Payflow

#LI-Hybrid

We’re looking for an AML superstar to help identify and mitigate money laundering and financial crime in our Stake Italy operations.

What's in it for you?

The AML Lead will support and manage the implementation of Stake Italy’s Anti-Money Laundering (AML) and Combating Financing of Terrorism (CFT) frameworks in Italy. The role focuses on transaction monitoring, anomalous cases review, player behaviour analysis, suspicious activity reports to FIU and the day-to-day operational tasks that help identify and mitigate money laundering and financial crime risks.

Your role with us

You will be a cornerstone of our local team based in Rome, responsible for reporting suspicious activity to the FIU and replying to requests for information from the relevant local authorities. You will join a small but high-performing team in our Rome office. 

Who are we?

Stake.it offers a wide variety of online casino and sports betting options. Stake Italy represents the local regulated branch of Stake, offering a world-class entertainment experience through its licensed platform Stake.it, combining casino, live games, and sports betting in a fully compliant and responsible gaming environment. Stake Casino is home to worldwide local currency betting options for online slot games, Stake Originals and live casino games. Stake offers the best online casino gaming experience.

Stake Sportsbook offers unbeatable odds on all major sporting events. Stake is the best place to place wagers on your favourite sports teams and players. Stake Sportsbook covers all bases regarding sports and markets and offers unbeatable odds to online sports bettors. And thanks to our free live streaming platform, you can watch all the action from the biggest sporting events throughout the year!

What you will do

• Develop and implement AML transaction monitoring rules and procedures, improving customer due diligence procedures and having input into other key elements of the AML program;
• Monitor gaming transactions on a daily basis under the rules, alerts and reports implemented;
• Keep track of the analysis and prepare reports for Senior Management;
• File the relevant SAR’s into the Infostat portal of the FIU;
• Collaborating with Fraud&Payment, Product, and IT teams to integrate AML controls in the system and procedure;
• Manage and oversee the Aml annual training program;
• The successful candidate will also assist with policy and procedure development and be required to be aware of regulatory requirements in Italy.

What you will bring

• Law, Economics or related fields Degree.
• 3–5 years of experience in AML/CFT, fraud, or player risk within gaming, payments, or financial services.
• Very good knowledge of AML European and local regulatory framework, including CDD/KYC, transaction monitoring, suspicious activity indicators and gambling regulation
• Proficient in using key AML and KYC software and case management tools
• Very good knowledge of the English language
• Previous experience in a regulated online gaming or gambling company.
• Certification in AML compliance (e.g., ACAMS or ICA certificate) or willingness to obtain.

Personal touches

• Strong attention to detail and analytical thinking.
• Ability to work methodically and follow defined procedures.
• Comfortable working with sensitive information and maintaining confidentiality.
• Good written communication skills for case note documentation.
• Team-oriented with a willingness to learn and develop in a fast-moving environment.

This position is based in Rome, Italy, with a hybrid working model (3 days in office and 2 days remote) designed to support flexibility and collaboration.