ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. ecosio is part of Vertex, Inc., a leading global provider of indirect tax solutions listed on Nasdaq (VERX).

Our brand slogan is Connections That Work as we believe strong connections are central to successful business relationships - both external and internal. At ecosio, we hire individuals from all backgrounds and are committed to creating an inclusive work environment. We are technology lovers, set the highest standards for our solutions, and put innovative ideas first.

Job Description

You'll connect with the role if you enjoy...

• Owning the development of reporting and analytics to measure L&D impact and effectiveness
• Supporting the design and rollout of learning and development programs aligned with business needs
• Facilitating workshops and training sessions (virtual and/or in-person, internal and external)
• Partnering with stakeholders to identify skill gaps, define development priorities and career paths
• Managing and coordinating end-to-end learning initiatives and timelines
• Contributing to performance management and talent development processes
• Curating and maintaining learning content libraries and resources
• Driving engagement and adoption of learning programs across the organization

Qualifications

To connect with ecosio it is important to have…

• Background in Learning & Development, Talent Development, HR, or a related field
• Analytical mindset with the ability to interpret learning data and translate it into improvements
• Experience in instructional design and developing engaging, learner-centered training content
• Strong understanding of adult learning principles and modern learning methodologies
• Experience working with LMS platforms and digital learning tools
• Excellent stakeholder management and communication skills across all levels
• Ability to manage multiple projects in a fast-paced, cross-functional environment

And nice to have...

• Strong facilitation and presentation skills (virtual and/or in-person)
• Familiarity with content authoring tools (e.g. Articulate 360, Rise, Storyline, Canva)
• Experience in career pathing or talent framework design
• Knowledge of performance management processes and tools

Additional Information

By connecting with us you will experience...

• Our remote-first culture lets you work remotely from one of our designated countries
• Flexible working hours to suit your schedule and priorities
• Annual personal development budget to invest in conferences, courses, or career coaching
• Home office allowance to create a workspace that fits your needs
• Regular events and trips to connect, celebrate, and have fun with the team
• Workations of up to 90 days per year within the EU, combining travel and productivity
• Wellbeing support, including mental health resources and employee assistance programs
• Additional country-specific benefits based on your location

Sounds like a connection that works? Then apply now and we will get in touch soon!

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About the Role

As an HR Specialist in the Employer of Record (EOR) industry, you’ll be a key business partner to our clients, not just a service provider. You’ll sit at the intersection of global expansion and workforce management- advising clients on complex HR matters focusing mainly on Italy as well as supporting additional Southern European countries as required. You’ll own the full employee lifecycle, act as their trusted in-country HR expert, and ensure smooth operations, compliance, and growth.

What You Will Do

• Employee Experience & Lifecycle Support: Act as the primary HR contact for onboarding, lifecycle events, and terminations to ensure a smooth and compliant employee experience.
• Complex Employee Relations & Terminations: Manage sensitive cases, attend calls or meetings, and draft legally sound documentation.
• Partner Management: Build and manage relationships with payroll providers, benefits brokers, and HR legal advisors.
• International HR & Payroll Consultation: Be the first point of contact for client queries on benefits, payroll queries, compliance, and workforce planning.
• In-Country Expertise: Stay ahead of labor laws and cultural nuances in Italy to provide actionable guidance.
• Employment Law & Contract Advisory: Review and advise on employment contracts and risk mitigation.
• Performance & Compensation Support: Guide clients through Performance Improvement Plans (PIPs) and ensure timely salary changes.
• Immigration & Mobility: Act as SPOC for employees’ immigration/mobility needs in collaboration with the Global Mobility team.
• Workload Transition & Knowledge Transfer: Identify delegable tasks, document processes, and ensure smooth handover for efficiency.
• Digital Transformation & Process Optimization: Drive automation and AI adoption to streamline HR processes.
• Global Initiatives & Continuous Improvement: Lead efforts to standardize and improve HR practices globally.

What We Are Looking For

Minimum requirements:

• 5+ years of HR experience
• We require a fluent Italian, Greek and English 
• Deep expertise in Italian labor laws and strong working knowledge of employment regulations more broadly in Southern Europe
• Deep expertise with Staff Leasing and Tertiary NCBA
• Experience supporting complex employee relations.
• Exceptional communication, negotiation, and problem-solving skills.
• Tech-savvy with HRIS, Zendesk, Jira, Confluence, Tableau, and collaboration tools like Zoom & Slack.
  

Preferred Requirements:

• Knowledge of the EoR industry
• Experience working across other Southern European Countries including Greece

Your responsibilities as a Senior Global Operations Associate include, but are not limited to, the following:

Responsibilities:

• Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately. In addition, supporting your team in mid to high escalations, high complexity movements, delicate communication, and other tactical touch points.
• You will also support the manager in guiding the team to improve and deliver great performance, including data quality and shipment milestone timeliness; at the same time ensure your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• You will follow standard operating procedures (SOP) and support in building scalable operational infrastructure and procedures to ensure the delivery of the highest levels of efficiency and productivity for your customers. You will continuously look for opportunities to improve them and take action on the improvements.
• You will personally represent Flexport’s value proposition by leading business implementation and shipment execution for new clients and opportunities.
• You will act as the primary point of contact for internal and external escalations, making sure to solve client issues quickly and ensure smooth operations at origin/destination and escalate issues as needed. You will always be acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior.

Overall, your team will:

• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as Airlines, cartage, customs, trade lane management, and warehousing.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including trucking movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).

Pre-requisites:

• A successfully completed apprenticeship or a BA/BS degree in Logistics, Supply Chain, or Business
• 3+ years of experience in freight forwarding, logistics / supply chain, or Air carrier operations (Air freight knowledge is a strongly preferred)
• Fluent in English and Italian (other European languages are a plus)
• Able to adapt to new technology and can thrive in a fast paced environment
• Effective time management. Be able to properly prioritize and manage a large volume of tasks and commitments 
• Hands-on, process-oriented, structured thinking with strong problem-solving capabilities 
• Excellent communication, interpersonal and organizational skills
• Ability to effectively build feedback loops within the team, for a product, or service
• Teamwork and relationship building
• A client service mindset; you are obsessed with client satisfaction, and strive to investigate and troubleshoot the client’s problem
• Designing and optimizing processes
• Problem-solving capabilities: Building consensus among people with differing opinions
• A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

What else: 

• You will work in a beautiful office in the city center of Milan with modern office equipment and a first class connection to the public transport system of Milan
• You will work in a fast growing and changing environment with a high motivated team, which is always open to hear your ideas
• We invest in your personal and professional development by offering you internal and external trainings
• During regular team events you can have a lot of fun with your teammates and connect with them aside from your working day

What's in it for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunch compensation
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child

If you are interested, please submit your resume in English. Thank you!

#LI-onsite

A unique opportunity to build and scale a business, supercharge your Sales career with Flexport Italy (Milan)

The opportunity:

Flexport is both a freight forwarding and a software company. Being at the intersection of logistics and tech has allowed us to develop a unique value proposition that customers are extremely excited about, which has resulted in Flexport having grown exponentially over the past 9 years. As part of our mission to make global trade easy for everyone, and our unrelenting desire to grow, we are expanding into Italy. 

This is a unique opportunity for the experienced and well-connected (senior) Sales Executive that you are to be in the driver’s seat of building up a business, growing it aggressively and leaving your mark in the market. You will be part of a high performing and engaged commercial team equally excited as you to build up Flexport’s italian presence and to solve customer problems with tech-enabled freight forwarding.  

Welcome to the future!

You will be:

• Building and growing Flexport Italy together with your colleagues, our ambitions are high!
• Identifying good fit clients - both self-prospected and generated by your SDR team
• Consulting with new clients to understand their supply chain needs and pains
• Creating a value add solution, demonstrating our capabilities through remote and in-person meetings
• Closing the deal - that goes without saying!
• Leading the customer onboarding process by leveraging internal resources and teams
• You’ll be joining a sales team with a lot of emphasis on growth, combining great culture, a place to succeed and focus on career development make this a fun & dynamic place to work.

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunches compensation up to 12 euros / days
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee assistance program via Aetna Resources For Living. Flexport offers an employer-sponsored program available at no cost to you and all household members
• Equity program: all employees at Flexport become company shareholders because we believe everyone is contributing into company’s success 
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. 
• Monthly reimbursement of mobile phone expenses.

Your responsibilities as a Global Operations Associate include, but are not limited to, the following:

Responsibilities:

• Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
• Follow standard operating procedures (SOP)
• Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed
• Acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior 
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region)

Prerequisites:

• BA/BS Degree or completed professional training as forwarding agent
• 1-2+ years of experience in logistics, freight forwarding, supply chain, Air carrier operations (Air freight knowledge is a plus)
• Fluent in Italian and English (other European languages are a plus)
• Able to adapt to new technology and can thrive in a fast paced environment
• Effective time management, be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing
• Teamwork and relationship building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry

What else: 

• You will work in a beautiful office in the city center of Milan with modern office equipment and a first class connection to the public transport system of Milan
• You will work in a fast growing and changing environment with a high motivated team, which is always open to hear your ideas
• We invest in your personal and professional development by offering you internal and external trainings
• During regular team events you can have a lot of fun with your teammates and connect with them aside from your working day

What's in it for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunch compensation
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child

#LI-onsite

The opportunity: 

 The Senior Account Manager will help their clients grow and realize the Flexport value proposition by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with a high degree of professionalism and attention to detail.

You will: 

Your responsibilities as a Senior Account Manager include, but are not limited to the following:

• Navigate complex organizational hierarchies with key client executives and stakeholders that empower the client and deepen the relationship with Flexport.
• Meet regularly with clients to monitor the account health and find ways to improve on their current experience.
• Use your deep knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities.
• Keep a close pulse on client financial health, reporting on the client’s financials and ensuring clients maintain consistent payment schedules.
• Lead and actively participate in client onboarding and creating standard operating procedures.
• Scope and guide the implementation stages and timelines for new opportunities and clients.
• Work globally with counterparts in Asia, North America and Latin America to ensure a consistent account management experience.
• Monitor client metrics data, working with Global Operations teams to ensure metrics consistently meet client expectations, address escalations and solve clients issues effectively and efficiently.
• Lead and prepare content for regular client touch points to help clients understand the value they are realizing and new opportunities to improve performance.
• Use your intensive knowledge of the client’s business to architect 3-year supply chain roadmaps that align with the client's global business goals.
• Drive product adoption with client stakeholders to ensure that clients realize the full value with Flexport.
• Regularly review and document the client’s success criteria. As the client’s needs evolve, you will refine the client’s success criteria.
• Continue to expand your knowledge of supply chain processes though internal and external training offerings to best enable you to act as a trusted advisor.
• You will use and maintain data to monitor the health of your respective book of business such as in SalesForce so that you can identify ways to improve the client’s Flexport experience
• Mentor and help coach fellow Account Managers on how best to support client needs and build long term partnerships

We are kindly asking candidates to apply with a CV in English

You should have:

• 5+ years of experience in supply chain operations, sales/account management or a client facing role.
• 2+ years experience in logistics, freight forwarding, or supply chain.
• Client-centric:obsessed with client outcomes, doing what it takes to deliver the client’s expectations, understanding your client’s current and future business goals and challenges and translating those into relevant solutions and strategic account planning.
• Hands-on, process-oriented, structured thinking with strong problem-solving skills.
• Deeply curious: always working to understand the client’s needs and learn how Flexport can best meet them.
• Next-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship.
• Strong business acumen.
• Proven track record of (cross) selling a product.
• Strong focus on growing your customers through a consultative approach.

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunches compensation up to 12 euros / days
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee assistance program via Aetna Resources For Living. Flexport offers an employer-sponsored program available at no cost to you and all household members
• Equity program: all employees at Flexport become company shareholders because we believe everyone is contributing into company’s success 
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. 

#LI-onsite

The role:

As an Enterprise Account Executive, you’ll own the strategy and execution of sales initiatives targeting the enterprise market . Your expertise working with large complex multi national organisations, asking questions to identify challenges, and build long-lasting partnerships will be critical to your success. Expertise in operational technology is a plus but not a requirement. 

What you’ll do:

• Develop a deep understanding of customer pain points, industry trends, and Armis’ unique value proposition.
• Build and nurture strong relationships with key technical and decision-makers, including C-suite executives.
• Collaborate cross-functionally with technical, marketing, and customer success teams to deliver tailored solutions.
• Maintain an accurate pipeline and forecast within SFDC.
• Lead your pod of BDR, Sales Engineer, Partner Manager and Customer success to drive consistent results - building pipeline of new opportunities, bringing onboard new clients and expanding with existing clients 
• Represent Armis at industry events, conferences, and client meetings to showcase our thought leadership.

What we expect:

• Proven experience in SaaS-Security enterprise sales 
• Track record of success exceeding quotas and managing complex sales cycles.
• Exceptional communication and negotiation skills to influence at all levels.
• Strategic thinker who thrives in a fast-paced, high-growth environment.
• Familiarity with cybersecurity, IoT, or SaaS solutions.

As a Windows Low Level Engineer - Endpoint security, you will design and develop advanced security features for SentinelOne’s Windows endpoint protection platform, operating across both user-mode and kernel-mode environments. You will build and optimize mission-critical components including anti-tampering protections, network sensors, and agent infrastructure while solving complex performance and stability challenges at massive scale. By researching Windows internals and debugging deep system issues, you will collaborate with distributed engineering teams to deliver high-impact security capabilities protecting millions of devices worldwide.

We are seeking a highly skilled and experienced Software Engineer with a strong background in low-level C++ programming and a deep understanding of Windows OS, to help us in developing our Endpoint Protection product, the core part of our business, and to join one of our Platform group teams. (We're currently growing multiple teams and are open to new colleagues with a wide variety of backgrounds within Windows development!).

The Platform group teams are in charge of some of our most complex low-level areas, such as:

• Windows agent’s Anti-Tampering (self-protection from malware attempting to harm the agent), network sensors, device control, and other kernel-side features involving both research and development,
• usermode security & agent infrastructures - e.g. installers, logging, services such as communication layer & interfaces for our Windows agent, for improving the quality, performance & stability of the agent and making the user experience smoother.

By joining our group, you will collaborate with talented engineers who are leading a feature through the whole development lifecycle. Your work will have an impact on millions of endpoints in one of the mainstream areas of the EPP/EDR agent of SentinelOne - a product recognized 5x-in-a-row as Gartner MQ Leader, scoring highly in many MITRE Att&ck assessments, valued by users in Gartner Peer Insights and more.

What will you do?

• As a new member of one of our distributed development teams, you will work in both user-mode & kernel-mode, and deal with a large variety of fields.
• You will have the chance to design, develop primarily in modern C++ (23), test and debug the most complicated real-world problems (often unseen before). In order to successfully deal with this challenge, you will continuously enrich your knowledge and experience with Windows OS internals & Kernel, Endpoint Protection, and Endpoint Detection & Response eco-system.
• Our teams design and execute significant new features, as well as rewrite and reimplement the existing ones from scratch. You will also deal with extraordinary performance & optimization challenges, given the scale of our cybersecurity SW (handling hundreds of billions of events every day).
• Your work will influence the security of tens of millions of Windows devices, that we protect at enterprise & government customers across the globe (incl. 4 of Fortune 10 and hundreds of Global 2000).
• You’ll also be encouraged to share knowledge within both Platform teams and the broader Windows group.

What skills & knowledge should you bring?

• Multiple years of experience as a software engineer in the area of lowlevel programming using modern C++ (or using C and a willingness to learn modern C++)
• Hands-on experience and in-depth understanding of Windows OS design & internals, Windows low-level development, with debugging of Windows applications and familiarity with related standard debugging and profiling tools
• Previous experience working on a production-grade product with a wide-scale deployment
• Great communication skills and the ability to work both independently and with peers from different time zones, problem-solving and out-of-the-box thinking
• Attention to detail and high coding standards
• An advantage: experience with Windows Kernel and Windows Drivers development, experience in security-oriented development, with reversing or malware analysis

Why us?

Because you will work on real-world problems with risks of millions of dollars (protecting against Ransomware and other threats) and make an impact by preventing our customers from appearing in global news after being attacked. You will be joining a technologically cutting-edge project and will be able to influence the architecture, design, and building of our core platform. You will meet extraordinary challenges and work with the very BEST in the industry.

On top of that we offer you

• Flexible working hours, this is a 100% remote role based within Italy; we provide optional membership in major coworking chains
• Currently for this role in Italy we are able to consider only candidates that are already eligible to work in the EU at the time of applying
• Optionally for those willing to relocate to the Czech Republic relocation assistance is available for any candidates that are already eligible to work in the EU at the time of applying

• Generous employee stock plan in the form of RSUs (restricted stock units) grant not options; 4 years vesting with 1 year cliff and then quarterly, stock refresh yearly
• Yearly bonus depending on the performance of the company, paid out in 2 installments
• Quadro benefits - Private Medical, Life Insurance, Accident Insurance, Study funds and Healthcare benefits
• Flexible time off (up to 30 paid days off per annum!)
• Global gender-neutral Parental Leave (16 weeks, beyond the leave provided by the local laws) & Grandparent Leave
• Volunteering paid day off & Additional paid Company holidays off (e.g. 4 days in 2022)
• Global Employee Assistance Program (confidential counseling related to both personal and work life matters)
• Udemy Business platform for Hard/Soft skills Training, internal mentoring 'MentorOne' & Support for your further educational activities/trainings
• Above-standard referral bonus

& Additional country-specific benefits to Italy

OVERVIEW

The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing ALO’s operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

RESPONSIBILITIES

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• 3-5 years of retail or related industry leadership experience  
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Seniority Level: Mid-Senior level
• Proof of right to live and work in country from start of employment 

Operations & Visual Manager Schedule 

The Operations & Visual Manager role is a full-time role with a 40-hour workweek (5 days) In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-4

#li-onsite

OBJECTIVE

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.  

RESPONSIBILITIES

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• Prior leadership experience experience in retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Seniority Level: Mid-Senior level

Sales & Service Manager Schedule 

The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#LI-JJ1

#LI-4

#li-onsite

Objective 

The Store Manager is responsible for leading, managing and continuously developing all aspects of the store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  

Business Partner 

• Collaborate with cross-functional business partners to support organizational goals 
• Be a brand ambassador and create a store culture that aligns with ALO’s mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store  

Store Manager Qualifications: 

• Proven leadership experience within retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit  
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the country from start of employment 

The Store Manager role is a full-time role. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#li-onsite

Role Objective

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Managers in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
• Execute company-level operations-focused directives, projects and initiatives, in partnership with the Operations & Visual Managers
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications 

• Prior work experience in a client-centric, sales environment
• Proven leadership capabilities demonstrating excellent decision making
• Values feedback, receptive to receiving feedback and eager to provide
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 
• Proof of right to live and work in country from start of employment

Visual Lead Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.  

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#li-onsite

Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 
• Proof of right to live and work in the country from start of employment 

Sales Associate Schedule

All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Role Objective: 

The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

Sales & Service Lead Qualifications 

• Prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in country from start of employment

Sales & Service Lead Schedule

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts , which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#li-onsite

Role Objective: 

The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

Sales & Service Lead Qualifications 

• Prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in country from start of employment

Sales & Service Lead Schedule

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts , which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#LI-JJ1

#li-onsite

Role Objective 

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

• Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Champion strong visual standards for the sales floor
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience.
• Directly oversee the Operations Associates; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications

• Prior work experience in a client-centric, sales environment
• Proven leadership capabilities demonstrating excellent decision making
• Values feedback, receptive to receiving feedback and eager to provide
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 
• Proof of right to live and work in country from start of employment

Operations Lead Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#li-onsite

Objective

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO's guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.  

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

 Sales & Service Leadership Qualifications 

• Prior leadership experience within retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit  
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in country from start of employment 

Sales & Service Manager Schedule 

The Sales & Service Manager role is a full-time role. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#li-onsite

POSITION OVERVIEW 

The District Manager for Alo's Italy & growing Southern Europe region is responsible for leading, managing and continuously developing all aspects of the designated region of business.  This includes but is not limited to employee relations, operations, inventory compliance, client retention, sales and service, development of store leadership teams, managing store budgets and profitability. This person is responsible for budgets, setting financial goals and working closely with HQ business partners to accomplish business objectives and exceed goals. They are accountable for creating and maintaining a positive and highly productive work environment in alignment with the company’s vision and ensuring that all stores are consistently achieving sales and profitability goals, operational objectives, merchandising standards and developing highly successful teams that will be motivated to grow, contribute, and advance with Alo.  

JOB REQUIREMENTS 

Business Leader 

• Develop and execute the brand’s retail strategies including customer experience, client relations management, employee performance, and community connectivity increasing the brand awareness, driving traffic into the stores, and broadening and developing the clientele base.  
• Local market knowledge of clientele base and brand competitors.  
• Awareness of business trends that relate to the success of the store and brand. 
• Make informed recommendations for store opportunities that will lead to increased sales, foot traffic and further enhance customer relationships and the overall in store experience.
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  
• Formulate business development strategies to ensure long-term success
• Set standards and objectives for different stores and departments
• Evaluate performance using key metrics and address issues to improve it 
• Consistently drive and motivate leadership and store teams to achieve and exceed individual sales goals and store KPIs (Conversion, Average Sales, UPT, etc.)  
• Proactively network, teach and train the store teams how to consistently build lasting client relationships and lead with the Alo Sales + Service guidelines.
• Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate
• Create a multi store and business strategy to further grow all aspects of the business including studio operations and set clear business expectations with the team members for all designated areas of the business. 

People Leader 

• Conduct themselves as an Alo brand ambassador within the store, and in the local community. 
• Proven ability to identify, source, and recruit high-potential talent for the Alo brand.  
• Facilitate new hire onboarding, and on-going training of existing staff members.
• Clearly and consistently articulate the company’s expectations to the store team.
• Set performance goals and objectives for the store teams
• Coach, develop, and motivate leadership teams through performance reviews.  
• Consistently reinforce company standards and policies and hold teams accountable in partnership with designated business partners.
• Ensure that all staff members adhere to wardrobe standards for the current season, and always represent the Alo brand. 
• Identify and establish an individual development plan to support professional growth aspirations and talent needs at Alo. 
• Ensure that the store team are experts in product knowledge, fit, performance and brand styling, giving them the tools to be incomparable sales and service professionals. 
• Ensure retention of top talent and succession planning in partnership with the corporate team.  

Operations Leader 

• Optimize and oversee operations to ensure efficiency 
• Undertake sound financial management to ensure stores are profitable and stay within budget  
• Ensure compliance with company’s policies and operational guidelines
• Ensure the store teams adherence to all store standards (cleanliness, maintenance, etc.) on selling floor and back of house  
• Ensure all stores are complying with the company’s policies regarding cash processing, petty cash management and expense management.
• Supervise inventory management to ensure store shrink is at or below company target  
• Maintain Visual Merchandising standards and directives ensuring they are consistently upheld by the store teams. Collaborate with designated HQ partners on any changes and modifications to ensure the representation of the brand aligns with the company vision.
• Manage headcount and payroll objectives for the designated stores in region.
• Implement tactics to manage and maintain effective profit and loss strategy for the stores, with a focus on the controllable expenses.
• Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures.  
• Make well-versed recommendations to help improve the company’s operational systems and processes.  
• Perform other projects as assigned.  

Business Partner 

• Lead a team of store managers towards effective collaboration and attainment of goals 
• Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate  
• Satisfactorily resolve all customer issues and/or complaints in a timely manner.  
• Collaborate with cross-functional business partners to support organizational goals  
• Communicate effectively and efficiently with all levels in the organization, including the executive team.  
• Partner with field and corporate leaders to establish effective in-season long term strategies aligned with company initiatives. 
• Effectively communicate business results, store needs, opportunities and partner with HQ business partners on solutions to further grow and increase overall sales revenue.
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 
• Conduct regular regional meetings (i.e. Monthly/Quarterly etc.) to motivate the team, and communicate brand activities and initiatives. 
• Consistently reinforce company standards and policies and hold staff accountable in partnership with corporate. 
• Report to senior executives on progress and business opportunities. Deal with opportunities by providing creative and practical solutions
• Assist upper management in decisions for expansion or acquisition 

District Manager Qualifications: 

• 7+ Years of Multi-Unit, high volume retail or related industry experience  
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written 
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit  
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies Alo’s Guiding Principles 

#LI-

#LI-4

Role Objective 

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead 
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 
• Proof of right to live and work in country from start of employment

Operations Associate Schedule 

All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. #LI-JJ1

#LI-2

#li-onsite

Account Executive

Milan - Italy

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

Company Overview

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

The Opportunity

CONTEXT: 

As an Ivalua Account Executive you will be focused on new customer acquisition within Ivalua’s various verticals. Our Account Executives are motivated, tenacious, self-starters who are  experienced in selling Enterprise SaaS/Cloud Enterprise Software into Senior Level Executives and  owning the sales process from beginning to end.

ROLE: 

Here at Ivalua, we are currently looking for an Account Executive who specializes in selling into all verticals.  Reporting to the Sales Director, Italy & Middle East , you will be involved in prospecting, building pipeline, and selling Ivalua Solutions to net new enterprise accounts . 

What you will do with us

• Exceed annual sales targets.
• Develop an Enterprise Account Plan for each account, then drive the execution of that plan to success.
• Prospecting, building pipeline, and selling Ivalua Solutions to net new Enterprise accounts.
• Engage with C-level executives to position strategic value proposition and quarterback the deal to closure.
• Provide pro-active, trusted thought leadership to target accounts.
• Orchestrate prospect and internal teams to collaboratively build Customer Strategy Plans.
• Develop and deliver world-class Executive Sales proposals to C-level prospects.
• Accurate forecasting (benchmark +/- 10%).
• Maintain the system of record within our internal system.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• At least 7-10+ years of direct enterprise software sales experience.
• Master's degree (business school) or comparable professional experience
• Procurement or Supply Chain domain knowledge.
• Expert selling value to the enterprise.
• Consistent and proven track record of achieving / exceeding sales quota.
• Strong executive presence – very comfortable with C-level executives.
• Expertise in managing multi-stakeholder sales cycles and closing large deals.
• Ability to prospect within greenfield accounts.
• Organized and specific experience with enterprise account planning.
• Ability to identify strategic client pains and develop unique and compelling value propositions that focus on delivering business value to the client.
• Successful at engaging with all levels in an organization, great at building relationships and working within a team-selling environment.
• Strong Financial Acumen

Soft Skills

• Strong Communication skills in Italian and English
• Excellent interpersonal skills
• Strong executive presence

What Happens Next

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work.
• Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-AY1

#LI-HYBRID

About the Role

As an HR Specialist in the Employer of Record (EOR) industry, you’ll be a key business partner to our clients, not just a service provider. You’ll sit at the intersection of global expansion and workforce management- advising clients on complex HR matters across Southern Europe. You’ll own the full employee lifecycle, act as their trusted in-country HR expert, and ensure smooth operations, compliance, and growth.

Please note this is a 1 year fixed term contact

What You Will Do

• Employee Experience & Lifecycle Support: Act as the primary HR contact for onboarding, lifecycle events, and terminations to ensure a smooth and compliant employee experience.
• Complex Employee Relations & Terminations: Manage sensitive cases, attend calls or meetings, and draft legally sound documentation.
• Partner Management: Build and manage relationships with payroll providers, benefits brokers, and HR legal advisors.
• International HR & Payroll Consultation: Be the first point of contact for client queries on benefits, payroll queries, compliance, and workforce planning.
• In-Country Expertise: Stay ahead of labor laws and cultural nuances in Southern Europe to provide actionable guidance.
• Employment Law & Contract Advisory: Review and advise on employment contracts and risk mitigation.
• Performance & Compensation Support: Guide clients through Performance Improvement Plans (PIPs) and ensure timely salary changes.
• Immigration & Mobility: Act as SPOC for employees’ immigration/mobility needs in collaboration with the Global Mobility team.
• Workload Transition & Knowledge Transfer: Identify delegable tasks, document processes, and ensure smooth handover for efficiency.
• Digital Transformation & Process Optimization: Drive automation and AI adoption to streamline HR processes.
• Global Initiatives & Continuous Improvement: Lead efforts to standardize and improve HR practices globally.

What We Are Looking For

Minimum requirements:

• 5+ years of HR experience
• We require a fluent Greek and English speaker - additional languages are a bonus.
• Deep expertise of labour laws and strong working knowledge of employment regulations across Southern Europe
• Experience supporting complex employee relations.
• Exceptional communication, negotiation, and problem-solving skills.
• Tech-savvy with HRIS, Zendesk, Jira, Confluence, Tableau, and collaboration tools like Zoom & Slack.
  

Preferred Requirements:

• Knowledge of the EoR industry
• Experience working across other Southern European Countries including Greece

About the Role

As an HR Specialist in the Employer of Record (EOR) industry, you’ll be a key business partner to our clients, not just a service provider. You’ll sit at the intersection of global expansion and workforce management- advising clients on complex HR matters across Southern Europe. You’ll own the full employee lifecycle, act as their trusted in-country HR expert, and ensure smooth operations, compliance, and growth.

Please note this is a 1 year fixed term contact

What You Will Do

• Employee Experience & Lifecycle Support: Act as the primary HR contact for onboarding, lifecycle events, and terminations to ensure a smooth and compliant employee experience.
• Complex Employee Relations & Terminations: Manage sensitive cases, attend calls or meetings, and draft legally sound documentation.
• Partner Management: Build and manage relationships with payroll providers, benefits brokers, and HR legal advisors.
• International HR & Payroll Consultation: Be the first point of contact for client queries on benefits, payroll queries, compliance, and workforce planning.
• In-Country Expertise: Stay ahead of labor laws and cultural nuances in Southern Europe to provide actionable guidance.
• Employment Law & Contract Advisory: Review and advise on employment contracts and risk mitigation.
• Performance & Compensation Support: Guide clients through Performance Improvement Plans (PIPs) and ensure timely salary changes.
• Immigration & Mobility: Act as SPOC for employees’ immigration/mobility needs in collaboration with the Global Mobility team.
• Workload Transition & Knowledge Transfer: Identify delegable tasks, document processes, and ensure smooth handover for efficiency.
• Digital Transformation & Process Optimization: Drive automation and AI adoption to streamline HR processes.
• Global Initiatives & Continuous Improvement: Lead efforts to standardize and improve HR practices globally.

What We Are Looking For

Minimum requirements:

• 5+ years of HR experience
• We require a fluent Spanish and English speaker - additional languages are a bonus.
• Deep expertise of labour laws and strong working knowledge of employment regulations across Southern Europe
• Experience supporting complex employee relations.
• Exceptional communication, negotiation, and problem-solving skills.
• Tech-savvy with HRIS, Zendesk, Jira, Confluence, Tableau, and collaboration tools like Zoom & Slack.
  

Preferred Requirements:

• Knowledge of the EoR industry
• Experience working across other Southern European Countries including Spain

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

What You’ll Do:

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Who You Are:

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 45% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

We're looking for a Staff Software Engineer with deep experience in AI/ML to join the Notebooks team. Datadog Notebooks provide a flexible tool for ad-hoc data analysis, collaborative investigations, and technical documentation. Its fluidity makes it an ideal surface for agents and humans to interact. The Notebook team is building AI-driven workflows for natural-language data analysis, assisted graph generation, automated investigations, and more. You will act as a technical leader in this domain, focused on building industry-leader AI-powered features. We’re looking for a product-minded ML engineer with strong technical expertise, excellent communication skills, and a track record of driving impactful initiatives end to end.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Spearhead AI initiatives within Notebooks, serving as the technical owner for the design, development, and deployment of ML/AI-driven features.
• Shape the long-term technical direction and strategy for AI workflows within Notebooks and related products.
• Champion the full development cycle: from rapid prototyping and defining success metrics/evaluations to running experiments, iterating, and achieving production-ready scale and reliability.
• Drive product direction with a strong user focus, always advocating for the best end-user experience.
• Coordinate with other leaders and product teams interested in leveraging Notebooks in their AI-powered workflows.
• Develop robust agent systems, including tools, retrieval and planning strategies, guardrails, prompt management/evaluations, fallbacks, and human-in-the-loop processes.
• Stay up to date with industry trends, guiding the adoption of new technologies and evolving best-practices.

Who You Are:

• You have a BS/MS/PhD in a scientific field or equivalent experience
• 10+ years of relevant engineering experience, as well as experience acting as a technical lead
• Proven track record of leading large-scale AI/ML initiatives in a product-driven environment
• You have significant experience in model deployment, development, training, fine-tuning, and evaluation
• You are passionate about mentoring others and cultivating a high-performing engineering culture.
• You’re excited about leveraging AI tools to enhance how you code, solve problems, and build

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture
  
  

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-SN3

#LI-Remote This is a remote position

#LI-Remote

Your Mission

As a Model Trains Expert, your mission is to bring your specialist model trains expertise to the curation of high-quality, compelling auctions that attract engaged collectors and trusted sellers. Your knowledge of brands, rarity, condition, valuation, and collector expectations is central to ensuring each lot is relevant, accurately assessed, and commercially strong.

By combining deep category expertise with sound commercial judgement, you play a key role in growing the Model Trains category, maintaining transparency, and strengthening trust within the collector community.

What You’ll Do

• Evaluate and arrange model train lots submitted by users, ensuring each auction features attractive and relevant listings
• Create compelling weekly lot selections using your expertise and professional network
• Review titles, descriptions, and images to assess quality and provide accurate estimated values
• Safeguard transparent and fair transactions through consistent expert evaluation
• Communicate rejections professionally and diplomatically, maintaining strong seller relationships
• Collaborate with Sales to attract new sellers and diversify the range and quality of lots
• Partner with Marketing to increase bidder engagement and visibility for your auctions

What You’ll Bring

• Expert knowledge in Model Trains
• Strong commercial acumen and documented commercial experience
• An eye for trade and value within the collectibles market
• Excellent communication skills, with the ability to act diplomatically in user disputes
• A network of potential sellers and experts within your field
• Good computer skills and confidence working with digital tools
• Good command of English, written and spoken

Where You’ll Be

This is a 100% remote role that can be based in the Netherlands, Belgium, France, Germany, Italy, Portugal, Spain, or the United Kingdom.

Your Mission

As a Model Cars Expert, you are first and foremost a specialist within the model car collector community. Whether your background is as a collector, dealer, restorer, auction specialist, or serious hobbyist, you bring deep hands-on knowledge of model cars, including brands, scales, rarity, condition, authenticity, and collector demand.

You will curate high-quality auctions that attract engaged bidders and trusted sellers. Your expertise ensures each lot, whether vintage or recent, is relevant, accurately valued, and aligned with collector expectations. We are specifically looking for someone with strong subject-matter expertise in model cars who can use their market knowledge to assess value and build attractive auctions for collectors.

What You’ll Do

• Evaluate and arrange model car lots submitted by users, ensuring each auction features attractive and relevant listings
• Create compelling weekly lot selections using your expertise and professional network
• Review titles, descriptions, and images to assess quality and provide accurate estimated values
• Safeguard transparent and fair transactions through consistent expert evaluation
• Communicate rejections professionally and diplomatically, maintaining strong seller relationships
• Collaborate with Sales to attract new sellers and diversify the range and quality of lots
• Partner with Marketing to increase bidder engagement and visibility for your auctions

What You’ll Bring

• Expert knowledge in Model Cars, both vintage and recent
• Strong commercial acumen and documented commercial experience
• An eye for trade and value within the collectibles market
• Excellent communication skills, with the ability to act diplomatically in user disputes
• A network of potential sellers and experts within your field
• Good computer skills and confidence working with digital tools
• Good command of English, written and spoken

Where You’ll Be

This is a 100% remote role that can be based in the Netherlands, Belgium, France, Germany, Italy, Portugal, Spain, or the United Kingdom.

Your Mission

Drive the growth of Catawiki’s Art category in Italy by acquiring and developing high-quality sellers. You take full ownership of building and scaling the Italian seller base, directly impacting GMV and market expansion. Act as the commercial lead for the Italian Art market, shaping strategy, building partnerships, and delivering measurable business outcomes through strong deal execution and market insight.

What You’ll Do

• Identify and prioritise high-potential galleries, dealers, and artists across Italy to build a strong seller pipeline
• Build and manage an outbound pipeline through cold outreach, email campaigns, and in-person meetings
• Convert inbound and outbound opportunities into long-term, high-quality seller partnerships
• Use data and performance insights to prioritise prospects and improve conversion rates
• Own forecasting and revenue reporting for the Italian Art market
• Collaborate with Art Experts to optimise lot strategy, positioning, and seller performance
• Structure and negotiate complex commercial agreements, including auctions and incentive models

What You’ll Bring

• Proven experience acquiring new strategic accounts and building pipelines from scratch
• At least 5 years of experience in Sales or Business Development with ownership of revenue targets and KPIs
• Native Italian and fluent English, plus proficiency in at least one additional European language
• Experience in digital marketplaces or fast-scaling environments
• Demonstrated ability to grow GMV or revenue and manage structured onboarding processes
• Strong analytical skills, with the ability to translate data into commercial actions
• Confidence in negotiating and closing complex deals with senior stakeholders

How We Work

• Operate in a performance-driven environment with clear expectations and fast decision-making
• Collaborate closely with Art Experts and management to shape category strategy
• Work within a team of commercial professionals across Europe, sharing best practices and insights
• Engage directly with the market through events, fairs, and in-person meetings across Italy

Where You’ll Be

This is a 100% remote role based in Italy.

SUMMARY

As a Senior Solutions Engineer, Italy, you will be responsible for supporting our Strategic customers, reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers' view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meet-ups, and industry events.

WHAT YOU’LL BRING

• Fluency in Italian and English
• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at strategic customers
• Ability to travel up to 40% - ideally based around Milan area
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking experienced Sales Specialists to drive growth in this innovative business. 

In this role, you will focus exclusively on Securiti AI solutions, working closely with Veeam account executives to cross-sell into Veeam’s customer base, win new business, and expand existing Securiti AI accounts. You’ll have a shared territory with multiple AEs, strong earning potential, and support from a dedicated Securiti AI solution engineer for technical engagements. You’ll also benefit from Veeam’s robust go-to-market resources to ensure customer success. 

What You’ll Do: 

• Develop and execute a territory plan to drive repeatable revenue within assigned accounts.
• Collaborate with account executives to identify and maximize cross-sell opportunities for Securiti AI solutions.
• Lead the entire sales process, serving as a trusted advisor, and presenting compelling business cases to customers.
• Manage a pipeline of high-value opportunities, ensuring accurate forecasting and CRM discipline.
• Expand relationships with key channel partners and resellers to accelerate deal flow and market reach. 

What You’ll Bring: 

• Proven success closing complex enterprise software deals, with 10-15+ years in security software sales.
• Extensive experience managing multithreaded sales cycles involving multiple stakeholders.
• Strong existing relationships with C-suite executives and channel partners in large enterprises.
• Deep understanding of enterprise software sales, particularly in data security, management, or cybersecurity.
• Reputation for integrity, honesty, and building long-term customer relationships. 

What You’ll Get 

Veeam offers benefits that support your whole self: 

• 26 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Statutory pension and illness coverage via INPS contributions
• Private medical insurance for employees and dependents
• Life and disability insurance with enhanced coverage
• Accidental death and disability coverage with increased benefit for Dirigenti roles
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Italy, Veeam reserves the right to decline the application for this position

#LI-NT1 #LI-REMOTE

What we’re looking for:

We are looking for a Complaint Manager to join our team. The successful candidate will be responsible for managing complaints from members and non- members regarding our products, services or customer service.

As a  Manager, you’ll be expected to: 

• Take ownership of complaints from start to finish, ensuring that all complaints are correctly logged on our complaints management system;
• Investigate complaints and identify the root cause of the issue;
• Communicate with complainants through various channels such as email or phone to resolve their complaints in a timely and professional manner;
• Work closely with the relevant departments within Tide to identify any systemic issues and develop solutions to prevent future complaints;
• Maintain required productivity levels whilst ensuring complaints are resolved to high quality standards and handled in line with processes and procedures within regulatory time frames.
• Escalate complex complaints or unresolved cases to senior management or ombudsman services
• Interface with external dispute resolution bodies when needed
• Contribute to periodic reports on complaints handling activity for compliance and leadership teams

What makes you a great fit:

• Excellent spoken and written English and Italian skills
• Ability to use industry tools like GSuite, Slack and Jira
• Organised with the ability to multitask
• The ability to remain calm under pressure and handle difficult situations
• Passion for problem-solving and finding solutions to difficult situations
• Accurate with good attention to detail
• Experience working in customer service for the finance industry
• Some experience working in start-ups
• Analytical skills, be good at problem solving and reviewing root cause analysis

SUMMARY

As a Solutions Engineer, Italy, you will be responsible for supporting our Growth customers, reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers' view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meet-ups, and industry events.

WHAT YOU’LL BRING

• Fluency in Italian and English
• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at strategic customers
• Ability to travel up to 40% - ideally based around Milan area
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

THE MISSION

Reporting to the Sales Lead ITALY, we are looking for a Sales Development Representative to help us further develop our business across the Fashion & Apparel, Travel, and Electronics sectors, among others, by managing the top of the Sales funnel with Italian B2B prospects.

WHAT YOU WILL DO

• Target and qualify prospects and merchant accounts in line with the sales strategy & needs
• Work closely with the Account Executive team in order to align on strategies and action plan
• Generate qualified appointments with C-Levels 
• Update all Sales activities in our CRM (today we're using Hubspot)
• Define the relevant outbound tools and channels with the Sales & Marketing team
• Determine the best (and innovative!) approaches to engage prospects
  
  

WHO WE'RE LOOKING FOR

Must have:

• Prior Sales experience in a startup or Saas-selling environment
• Strong data-driven and critical thinking approach
• Hunting and never give up attitude
• Native or near-native level of Italian (C1-C2) and full working fluency in English (B2+), our global communication language
• Humility and eagerness to learn new methodologies
• Determination and persistence: nothing stops you from generating appointments!
  
  

What makes you stand out:

• You've worked in a field directly related eCommerce and/or BNPL in Italy
• You hate inefficiency; when you see a broken process, you fix it
• You communicate directly. No corporate speak.  
• You speak any of the following additional languages: French, Spanish and/or Portuguese

Expected Outcomes

• Meet or exceed the target every quarter
• All the meetings organised are well qualified (aka no meeting booked "just" to reach numerical targets ;)
• Become a fundamental part of the Italian team and help the company grow: we're looking for people who can raise the bar and question processes, not just follow them;)
• Foster a positive and inclusive team culture within the local team, encouraging collaboration, innovation, and a strong sense of ownership 

WHY JOINING SCALAPAY?

• High-impact role in a leading European BNPL fintech and unicorn: your work moves the needle
• Direct exposure to e-commerce industry leaders
• Real ownership, real growth, a team worth working with 
  
  

OUR HIRING PROCESS

• An initial chat (in English!) with our Talent team
• An interview with Alessandro (Italy Sales Lead) to deep dive into your experiences and better understand your motivation - for sure at least one of these will be face to face
• A case study to test your hard skills, that will be debriefed with a panel of future internal stakeholders including Matteo, our VP Strategic Growth
• A final chat with Simone (our CEO)
  
  

Yes, you'll meet the CEO. We take hiring seriously.

And though timing in hiring does indeed matter, we value even more finding the perfect fit for the role and the team. With high internal standards, a job may remain open or be reposted several times.

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing start-up ever, Wiz is on a mission to help organisations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.

As a Partner Solutions Architect, you will be part of the sales team responsible for supporting our Global Channel Resellers/Partners, reporting to the Senior Manager, Partner Solutions Architecture. You will work closely with partner-facing account reps and directly with our partners to build and execute the Wiz + Partner technical strategy and solutions from the ground up.

As the go-to technical expert, you will help partners rethink how they approach cloud security and how they set a preference with customers for the Wiz + Partner solution. You will be the trusted technical advisor to your partners for all things related to cloud security across AWS, Azure, GCP, and other CSPs.

At Wiz, we are passionate about technical sales and helping our partners and their customers achieve maximum value from our solution. We believe this all starts with a team effort, working very closely with all resources available at Wiz and by teaming with the best partners in the world.

What You’ll Do

• Deep expertise in building and delivering technical results and solutions with partners. 
• Ability to deliver world-class demo and training experience to our Partners.
• Excellence in communication and have experience of speaking at conferences
• Thrive in a creative technical role , assisting partners in building a technical business delivery model. 
• Experience in a sales engineering role delivering solutions to C-level executives at Technology Partners. 
• Ability to travel up to 40% of the time on occasion.

What You’ll Bring

• Cloud security experience.
• AWS/Azure/GCP hands-on experience. 
• Strong operating system, virtual machine, and container knowledge. 
• DevOps experience and familiarity with the CI/CD process. 
• Understanding of cloud identity, access, certificates, and keys. 
• Proficiency in both written and spoken Italian

BONUS POINTS

• Experience with traditional CSPM tools.
• SaaS Selling experience.
• CSP Certifications.
• Knowledge of risk-based security assessments and frameworks.

Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.

Your Mission

You will shape and manage the Books auctions by evaluating, selecting, and presenting high-quality lots. Your expertise ensures that listings are accurate, compelling, and aligned with market demand.

By leveraging your knowledge and network, you will help grow the category, onboard relevant sellers, and maintain fair and transparent transactions for users.

What You’ll Do

• Evaluate submitted book lots and determine their suitability for auction
• Create clear and attractive listings to drive engagement and sales
• Assess titles, descriptions, and images to ensure quality and accuracy
• Provide estimated values based on expertise and market knowledge
• Guide sellers on auction performance, pricing, and optimisation strategies
• Monitor auction results and extract insights to improve future outcomes
• Onboard and develop relationships with sellers, expanding the European buyer market

What You’ll Bring

• Expert knowledge in Books, ideally within the literary or antiquarian domain
• Broad understanding of publications, with generalist knowledge as a plus
• Experience trading on platforms such as Catawiki, eBay, 1stDibs, Yahoo, or at book and antiquarian fairs
• Strong analytical skills, with the ability to interpret auction data and trends
• Commercial awareness, including pricing, sell-through rates, and cash flow dynamics
• Excellent communication skills, with a professional and courteous approach
• Strong research skills and a well-developed network within the books and collectibles market

How We Work

• Operate with a high level of ownership in managing and improving your auction category
• Collaborate with sellers to optimise listings and auction performance
• Use data and insights to continuously refine auction strategies
• Maintain transparency and fairness in all user interactions

Where You’ll Be

This is a 100% remote role based in Germany.

Your Mission

As an Expert for Tintin, Dutch and Traditional Comics, you will manage and curate high-quality auctions for the Netherlands and Belgium region. Your mission is to use your market knowledge and network to create compelling auctions that attract bidders and ensure a fair and transparent experience for sellers and buyers.

By combining commercial insight with subject matter expertise, you will strengthen the quality, relevance, and performance of your auctions.

What You’ll Do

• Evaluate and arrange comic book lots submitted by users, ensuring quality and relevance
• Create attractive and engaging lot listings on a weekly basis
• Review lot titles, descriptions, and images, and provide accurate value estimates
• Maintain fairness and transparency by accepting or rejecting submissions in a professional manner
• Curate auctions that attract bidders and drive strong performance
• Collaborate with the Sales team to attract new sellers and diversify the auction selection
• Partner with the Marketing team to increase bidder attention and engagement

What You’ll Bring

• Passion and expertise in Comics, with strong knowledge of the industry
• Excellent commercial skills, including proven negotiation and relationship-building experience
• Strong network within the Comics industry
• Ability to work autonomously and make quick decisions in a fast-paced environment
• Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels
• Good computer skills
• Good command of Dutch and English, preferably French

Where You’ll Be

This is a remote role that can be based from The Netherlands or Belgium.

Your Mission

As a Jewellery Expert specialising in Pre-Owned and Brand Jewellery, you drive the quality and growth of Catawiki’s Jewellery auctions in Japan. You combine gemmological expertise with commercial judgement to curate compelling auctions that attract engaged bidders and trusted sellers. Working within the Luxury Department, you safeguard transparency and fairness while strengthening our position in the Japanese jewellery market.

What You’ll Do

• Evaluate submitted lots by reviewing titles, descriptions and images, and provide realistic and well-supported value estimates
• Curate attractive jewellery auctions that balance quality, market demand and commercial potential
• Maintain high standards of transparency and fairness through professional and courteous communication with sellers
• Partner with Sales to recruit and develop new sellers and diversify the selection of lots in your auctions
• Collaborate with Marketing to increase bidder attention and drive engagement for your auctions
• Support dispute resolution by applying expert judgement and acting as a trusted mediator when needed

What You’ll Bring

• Expert knowledge of pre-owned and branded jewellery
• Gemmology Diploma from a school recognised by FEEG and GIA
• At least 5 years of experience in the jewellery trade, including manufacturing processes and quality control
• Proven experience in appraising and assessing pre-owned and brand jewellery
• Strong understanding of market prices and the commercial considerations of curating jewellery for online auctions
• Established network of sellers and experts, with documented commercial or customer-facing experience
• Fluent English and Japanese language skills, strong communication abilities, solid computer skills and diplomatic judgement in user disputes

Where You’ll Be

This is a 100% remote role with daily collaboration with teams in Japan and across Europe.

Who we are:

In less than 10 years, iBanFirst has established itself as a trusted partner for small and medium-sized businesses (SMBs) operating across borders.

iBanFirst provides a next-generation cross-border payment experience that combines a powerful platform and the support of the best FX experts. Executives and finance teams have direct access to currency markets. They can hold, collect and send funds in over 30 currencies.

With more than 350 employees across 10 countries in Europe, the company processes more than 2 billion euros worth of transactions monthly. As a regulated payment institution, iBanFirst is authorized to operate throughout the European Union.

Who you are:

As an SDR / Junior Sales Representative, you’re the voice of our company and the engine behind our growth — but more importantly, you’re at the start of a structured career path toward becoming a professional FX Specialist.

You will learn how businesses manage FX exposure, how currency markets work in real life, and how to advise senior decision‑makers with confidence and credibility.

You’ll connect with businesses, uncover their challenges, and show them how to take control of their international payments and FX exposure.

What you’ll do:

• Lead Generation: Identify, contact, and qualify new business opportunities within the SMB segment.
• Outbound Prospecting & Cold Calling: Proactively reach out to potential clients (C- level) through a high volume of cold calls, understand their business needs and book high quality meetings.
• Training & on‑the‑job FX Exposure: Receive hands‑on coaching from senior FX Specialists and actively participate in client meetings, where you will help analyze FX exposure and contribute to hedging strategy proposals, both virtually and in person.
• Work with internal teams: collaborate with onboarding, compliance, and operations to ensure smooth and secure client experience.

What we’re looking for:

• We want a tenacious Junior Sales who thrives on pressure, chases targets energetically, and takes full ownership of results. You’re competitive, fast, and obsessed with achieving targets—rejections don’t slow you down, they fuel you!
• Degree in Business, Finance, Economics, or similar (Bachelor’s or Master’s).
• Fluent in Italian (native)
• Excellent communication skills, persuasion and negotiation skills.
• Curiosity, motivation, and a willingness to learn in a fast‑growing environment.

What We Offer:

• Permanent contract (Indeterminato – CCNL Commercio) with a competitive base salary.
• Variable commission scheme based on results (uncapped)
• Welfare package (€70 euros per month)
• Ticket restaurant (€8,00 euros)
• Remote working: 1 day per week as per the current Remote Work Policy 
• Structured career path with dedicated support from your Head of Desk

Selection process

1. Screening phase: A 15‑minute call with our local HR team to get to know you better.
2. Interview with the Hiring Manager: A 45‑minute Microsoft Teams meeting to deep dive into the role and your experience.
3. Country Manager interview: A final meeting with the Country Manager, most likely in presence at our office.

Gaby #LI-GA1

#LI-Onsite

Reporting to the Regional Sales Director, the Strategic Account Executive is a field-based position with ownership of an assigned territory focused on net new logo and upsell opportunities. You will have the ability to utilize a robust internal resource model, a broad tech stack, and a global partner directory to position yourself for future success. 

You will: 

• Create, implement, measure and review a personal plan that drives achievement of performance goals aligned to the regional sales strategy. 
• Position and articulate our value proposition to customers to maximize the business opportunity. 
• Negotiate and close complex contracts with the support of global partners. 
• Report on sales activity and forecasts to senior management. 
• Prepare indicative subscription pricing and customer offers, including reviewing broader opportunities such as training and professional services modules, and guides request for proposal responses. 
• Provides customer feedback to marketing, customer success, product management, and engineering teams. 
• Work collaboratively to acquire additional/specialist resources as needed.  

You have: 

• Significant quota-carrying experience selling enterprise software solutions in Italy 
• Results-oriented with multiple years meeting or exceeding quota within the market. 
• Sustainable record of signing strategic and large projects, with long and complex sales cycles. 
• Established sector-related C level contacts. 
• Successful record dealing with strategic buyers. 
• Deep knowledge of the relevant key drivers of change in the industry. 
• Background working with regional/national/global partners and system integrators.
• Prior training and experience in value selling and account planning methodologies. 
• Fluent Italian language skills

Base Hiring Range: 

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Strategic Account Executive 

Location: Italy, Remote 

About Unframe

Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.

Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally

About the role:

We’re looking for Strategic AEs to join our team and help drive our go-to-market motion. You’ll play a pivotal role in landing our first major customers, shaping our sales playbook, and partnering directly with the VP of Sales and founder to build a high-performance revenue engine.

What you’ll do:

Drive Enterprise Transformation

Lead complex, multi-stakeholder sales cycles into highly regulated industries (FinServ, Healthcare, Manufacturing, Retail) where our on-premises capabilities provide a competitive advantage.

Own the Full Sales Cycle

Build pipeline from zero in an early-stage environment—identify and win strategic enterprise accounts with no hand-raisers or established playbook.

Solution Architecture

Translate complex AI/ML capabilities into compelling business outcomes for C-suite stakeholders, positioning Unframe for companies seeking to “buy vs. build” AI capabilities.

Account Expansion

Architect multi-year expansion strategies and build deep relationships across IT, product, and innovation teams.

Go-to-Market Partnership

Collaborate directly with the VP of Sales and founders to refine the enterprise strategy and influence the product roadmap

What we are looking for:

8+ years enterprise software sales with consistent quota over-achievement at Fortune 500 companies

Proven track record closing $1M+ ACV deals in early-stage environments

Experience selling complex technical solutions to CIO organizations

Background in AI/ML platforms, digital transformation, enterprise data platforms, or management consulting

Entrepreneurial mindset, you thrive in ambiguity, own outcomes, and build from scratch

Success in highly regulated industries with complex compliance requirements

Nice-to-Have Skills:

Regulated industry experience, early-stage success

Why Join Us

• Compensation is uncapped with aggressive accelerators. At $1M+ ACV deal sizes, this structure rewards over-performance on meaningful deals.
• Our VP of Sales joined Unframe for three reasons: a founder with a proven exit, tier-one investors, and a product that's genuinely different and defensible. The GTM approach backs that up. Buyers get a free POC, tailored to their actual use case, delivered in days. No data sharing, no upfront cost, no six-month consulting engagement before anyone sees value.
• You'll work directly with the VP of Sales and founders, shape GTM strategy, close the deals that define our market position, and hold equity in a company with real institutional backing and momentum.
• We hire with intention. If you thrive in a performance culture with real backing behind you, you will win here.

Ready to Build the Future?

If this opportunity excites you, apply now!

About the company

At Alma, we’re reinventing finance to serve those who matter most: merchants and consumers. Our instalment and deferred payment solutions help merchants boost sales by up to 20%, increase customer loyalty, and deliver a seamless shopping experience — all without encouraging debt. As the BNPL leader in France and active in 10 European countries, we’ve empowered over 23,000 merchants and 10 million consumers. With a team of 360+ and a €115M Series C funding round, Alma is rapidly scaling across Europe — and this is just the beginning...

About the mission

We're seeking an experienced Mid-Market Account Executive to join our team. This key position will play a crucial role in driving the company’s growth in Italy by identifying new business opportunities, building relationships with potential clients, and expanding our presence in local markets. The position is based in Milan, with occasional travel between Milan and Paris as needed.

In a nutshell, your key responsibilities are:

1) Market Analysis & Strategy

• Conduct thorough market research to identify potential growth areas and emerging trends
• Develop and implement strategic business plans to meet company growth objectives
• Analyse competitors and assess potential risks and opportunities
• Identify client needs and propose tailored solutions to meet their business objectives
• Negotiate contracts and close business deals that align with company goals

2) Sales & Revenue Growth

• Achieve and exceed revenue targets by generating leads and converting them into new business opportunities
• Develop and maintain a robust sales pipeline, from lead generation to deal closure
• Collaborate with the Sales and Marketing teams to create compelling proposals and presentations

3) Partnerships & Networking

• Identify and establish strategic partnerships to enhance business growth
• Attend industry events, conferences, and networking opportunities to promote the company and expand its market footprint

4) Reporting & Performance Tracking

• Prepare regular reports on sales, market performance, and strategic initiatives for senior management
• Monitor and evaluate the effectiveness of business development strategies, adjusting them to ensure sustained growth

About you

You'll be a good fit for the role if you have:

• Experience: minimum of 2 years of experience in sales, business development, or a related field, ideally within a fast-growing Tech or SaaS company, with a proven track record of successfully developing new business and achieving revenue targets
• Language: native Italian speaker and fluency in English are mandatory as you'll be working with both local and international clients
• You possess excellent communication, negotiation, and presentation skills, with the ability to think strategically and execute tactically
• You have a strong understanding of market dynamics in Europe, with a particular focus on Italy
• You're proficient in using CRM softwares and sales tracking tools

About the recruitment process

• Recruiter interview (30 min)
  
• Hiring Manager interview (45 min)
• Take-home case study and presentation
• Final interview with VP Sales (30 min)
• Team Fit interview (30-45 min)
• Reference Check

The Mission:
We are looking for an Enterprise Account Executive that will help us drive Scalapay’s growth by forging and managing partnerships with global enterprise clients in key industries like Cosmetics, Fashion & Apparel, Beauty, Electronics, and more. 
As a strategic dealmaker, you’ll collaborate with C-level decision-makers to deliver tailored, high-impact solutions.

What You’ll Do:

• Win Big Deals: Target, pitch, and close enterprise-level partnerships, crafting strategies to expand Scalapay’s presence;
• Own Relationships: Build trust with CEOs, CMOs, CFOs, and other senior stakeholders, becoming their go-to advisor;
• Strategize & Close: Design sales plans, negotiate contracts, and guide deals from start to finish;
• Collaborate: Work with Marketing, Product, and Customer Success teams to ensure client success and shape Scalapay’s growth;
• Report Smarter: Leverage CRM (Hubspot) and data to track progress, share insights, and exceed targets.

Who You Are:

• Experience: 10+ years in enterprise sales, ideally in Payments, Fintech, or eCommerce;
• Proven Success: A history of closing global deals, smashing targets, and understanding enterprise needs in industries like Fashion, Beauty, Electronics and so on;
• Sales Mastery: you follow a sales methodology, with exceptional negotiation and communication skills;
• Strategic Edge: Big-picture thinker with sharp business acumen and a disciplined sales approach (if you speak MEDDIC its a plus);
• Tech Savvy: Proficient in CRM and analytics tools (Hubspot experience is a bonus).

Why you should join Scalapay:

• International environment with significant challenges to be met every day;
• Lots of opportunities to work with a team of industry leaders who are focused on delivering products that offer exceptional user experiences;
• Personalised support to accelerate your professional growth and take ownership of the products you deliver: we want to help you grow!

Hiring Process:

1. A quick chat with one of our Talent Acquisition team members;
2. A first interview with the Head of Sales to deep dive into your experiences and better understand your motivation;
3. A case study to test your hard skills, that will be debriefed with the a panel of managers;
4. A final chat with Simone (our CEO) where he will share and assess the Scalapay Values.

What we’re looking for

We’re seeking an experienced Senior Zuora Solutions Architect to join our team in a hands-on role supporting subscription billing and revenue automation. This role focuses on implementing, configuring, enhancing, and supporting Zuora Billing and its integrations, particularly with Salesforce. Industry background is flexible, but practical experience with Zuora Billing is required. 

What you’ll be working on

• Configure, customize, and maintain Zuora Billing, including product catalog, rate plans, subscriptions, invoicing, taxation, payments, and related workflows.
• Partner cross-functionally with Sales, Finance, RevOps, and Engineering to support and optimize the SaaS subscription and order-to-revenue lifecycle.
• Support end-to-end order-to-revenue processes by troubleshooting issues, performing root cause analysis, and implementing sustainable solutions.
• Build and maintain Zuora workflows, notifications, custom fields, data mappings, and Salesforce integrations, including data migration activities.
• Participate in Agile/Scrum ceremonies and ensure system changes follow best practices, compliance standards, and internal governance requirements.

We’d love to hear from people with

Required

• 5 years+ of stakeholder management experience and direct partnerships with Finance, RevOps, Sales, and Engineering members 
• 6 months - 1+ year of hands-on experience configuring, customizing, and supporting Zuora Billing in a production environment.
• Experience with Zuora Orders and Orders API.
• Experience in writing solution documents, POC, and analyzing issues.
• Strong communication skills, attention to detail, and the ability to prioritize work while learning new technologies.

Nice to have

• Experience with quote-to-cash and financial systems such as Zuora Billing, Salesforce (including CPQ), NetSuite, RevPro, Payment Gateways and Taxation system.
• Conducting demos and design walkthrough sessions with other teams and the stakeholders.
• Working knowledge of core finance and accounting processes (e.g., Order to Cash, Record to Report).

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution. While this role is remote, it may require in-person participation. You will be encouraged to attend company events throughout the year. These events will take place at a designated SurveyMonkey office or location.

#LI-remote

We are looking for a Sales Engineer to join our team, covering Italy and Spain. In this role, you will get hands-on experience applying the latest big data technologies to business use cases with companies whose names you hear and products you use every day. Our ideal candidate is comfortable learning new technologies and can explain their work to both technical and non-technical stakeholders. 

You will be operating as a Sales Engineer with a background in Data Science. Running your own opportunities (together with the opportunity team) while acting as a sparring partner, supporting your team with any in-depth Data Science challenges or conversations on their opportunities.

How you'll make an impact: 

• Qualify deals through collaboration with the Account Executive (AE), the Business Development Representative (BDR), and sales management.
• Conduct Discovery meetings and learn from the customer and the BDR about the customer's business requirements and technical environment.
• Articulate to the Opportunity Team and to the customer usage scenarios that illustrate the business value desired by the customer.
• Use Dataiku to demonstrate the business value articulated in the usage scenarios.
• Design projects and execute Dataiku demonstrations that clearly illustrate how to apply data science techniques within our software to deliver the required customer value.
• Plan and execute Proof-Of-Concepts (POC), and evaluations through coordination of resources and co-development of data science projects with our prospective customers. Lead the combined team to carry out the agreed-upon course of action to prove that Dataiku delivers the needed value better than our competitors.
• Answer questions and provide technical guidance to the customer's technical team regarding the demonstrated solution.
• Assist in sales pipeline building activities, including attendance at live and/or virtual trade shows and industry conferences, working with marketing and or partners on campaign design and execution and other activities specified by sales and pre-sales management.

What you'll need to be successful: 

• English - fluent; Spanish and Italian - fluent/native
• Strong natural and intellectual curiosity, especially around the application of technology to solve all kinds of problems
• Experience in the data science, analytics, or big data markets is preferred
• 5+ years of experience with predictive modelling and an understanding of relational data structures and SQL
• Programming in Python/R would be a bonus
• Experience working with cloud infrastructures (AWS, GCP, Azure) 
• Experience in Analytics/AI or other enterprise software
• Experience in technical pre-sales or other client-facing roles (consulting, etc.)
• Comfortable talking to all levels of customer teams from individual contributors to C-level executives, and/or a passion for public speaking

We are looking for a Sales Engineer to join our team, covering Italy and Spain. In this role, you will get hands-on experience applying the latest big data technologies to business use cases with companies whose names you hear and products you use every day. Our ideal candidate is comfortable learning new technologies and can explain their work to both technical and non-technical stakeholders. 

You will be operating as a Sales Engineer with a background in Data Science. Running your own opportunities (together with the opportunity team) while acting as a sparring partner, supporting your team with any in-depth Data Science challenges or conversations on their opportunities.

How you'll make an impact: 

• Qualify deals through collaboration with the Account Executive (AE), the Business Development Representative (BDR), and sales management.
• Conduct Discovery meetings and learn from the customer and the BDR about the customer's business requirements and technical environment.
• Articulate to the Opportunity Team and to the customer usage scenarios that illustrate the business value desired by the customer.
• Use Dataiku to demonstrate the business value articulated in the usage scenarios.
• Design projects and execute Dataiku demonstrations that clearly illustrate how to apply data science techniques within our software to deliver the required customer value.
• Plan and execute Proof-Of-Concepts (POC), and evaluations through coordination of resources and co-development of data science projects with our prospective customers. Lead the combined team to carry out the agreed-upon course of action to prove that Dataiku delivers the needed value better than our competitors.
• Answer questions and provide technical guidance to the customer's technical team regarding the demonstrated solution.
• Assist in sales pipeline building activities, including attendance at live and/or virtual trade shows and industry conferences, working with marketing and or partners on campaign design and execution and other activities specified by sales and pre-sales management.

What you'll need to be successful: 

• Being based or willing to relocate to Mialn, Italy
• English - fluent; Spanish and Italian - fluent/native
• Strong natural and intellectual curiosity, especially around the application of technology to solve all kinds of problems
• Experience in the data science, analytics, or big data markets is preferred
• 5+ years of experience with predictive modelling and an understanding of relational data structures and SQL
• Programming in Python/R would be a bonus
• Experience working with cloud infrastructures (AWS, GCP, Azure) 
• Experience in Analytics/AI or other enterprise software
• Experience in technical pre-sales or other client-facing roles (consulting, etc.)
• Comfortable talking to all levels of customer teams from individual contributors to C-level executives, and/or a passion for public speaking

Your Mission

As a Senior Key Account Manager Wine, you own a portfolio of strategic, high value wine sellers and are accountable for driving profitable growth, retention and long term value creation.

You act as a trusted commercial partner to your sellers, combining market expertise, data driven insights and strong business judgement to define and execute growth strategies. You challenge sellers on pricing, quality and strategy using data and market insight.

Beyond managing accounts, you define portfolio strategy, influence category direction, and contribute to the continuous improvement of how we operate and grow the Wine category.

What you’ll do 

• Strategic account management: You define and execute long term account strategies for your portfolio, prioritising efforts based on value and growth potential. You build strong partnerships with key sellers and lead regular business reviews, translating insights into clear actions that drive performance, retention and quality.
• Commercial ownership and growth: You take full ownership of your portfolio performance, managing key KPIs such as GMV, sell rate, hammer price vs estimate and bidding activity. You identify growth opportunities, develop business cases and lead commercial initiatives that deliver measurable impact.
• Data driven decision making: Ability to analyse seller level auction data and translate into actionable growth strategies. You use data to evaluate performance, proactively identify declining performance and intervene with corrective strategics, and forecast future growth. You translate complex data into clear insights and actionable strategies, balancing short term performance with long term value creation.
• Stakeholder management and influence: You collaborate closely with Category Managers, Experts and Business Developers, influencing decisions and aligning stakeholders around key opportunities. You navigate complex situations and ensure cross functional alignment to drive category growth.
• Market and category development: You maintain a strong understanding of the wine market and proactively identify trends, opportunities and risks. You contribute to category strategy by sharing insights, developing new opportunities and supporting the expansion of high potential sellers and partnerships.

What you’ll bring

• Senior account management experience: You actively prioritise your portfolio based on value, growth potential and risk, ensuring effective allocation of time and resources. You are comfortable operating autonomously and making strategic decisions in a dynamic environment. You are comfortable operating in a scaling environment with evolving processes and take initiative without full structure.
• Commercial and analytical strength: You have a deep understanding of commercial drivers and financial KPIs, and you use data to guide decisions, build forecasts and prioritise effectively across your portfolio.
• Stakeholder and communication skills: You are able to influence and engage stakeholders at different levels, including senior decision makers. You communicate clearly and confidently, and you are experienced in handling complex negotiations and discussions.
• Market affinity and language skills: You are native or near-native in French and English, capable of complex commercial negotiations. Spanish or German is a strong advantage. Proven commercial experience in the wine trade (auction, marketplace, negotiant, importer or high-end retail). 

Where you'll be

This role is based in Europe with flexibility to work remotely, with occasional travel for seller meetings or wine fairs. You will collaborate closely with our Luxury international Sales and Wine category teams.

Your Mission

As Category Lead, Toys & Models, you drive commercial growth and operational excellence across the category. You translate strategy into clear actions, ensuring auctions are high quality, commercially strong and aligned with business goals.

Working closely with the Category Manager, experts and cross-functional teams, you strengthen the category’s position for collectors by unlocking growth opportunities, improving performance and scaling impact.

What You’ll Do

• Drive commercial growth by sourcing and developing high-quality supply through sellers, partnerships and market outreach
• Build and manage a strong pipeline, converting leads into active, high-performing auctions
• Identify and act on growth opportunities across markets, subcategories and supply types
• Own auction performance by steering planning, forecasting and KPI follow-up
• Optimise auctions for quality, pricing, conversion and overall commercial results
• Collaborate cross-functionally to increase visibility, engagement and seller success
• Translate category strategy into clear actions, supporting experts and improving execution

What You’ll Bring

• Strong commercial instincts with experience in business development, sales or category growth
• Ability to turn opportunities into measurable results using data, KPIs and CRM tools
• Hands-on, structured approach with clear ownership of execution and outcomes
• Experience managing supply, sellers or partnerships to drive performance
• Strategic thinking with the ability to translate plans into clear priorities and actions
• Curiosity and motivation to build expertise in collectibles or niche categories
• Strong collaboration skills, with confidence to challenge, align and drive progress across teams

How We Work

• Collaborate closely with Category Managers, experts and cross-functional teams to drive impact
• Operate with clear ownership, turning strategy into execution with accountability
• Use data and insights to guide decisions, improve performance and scale results
• Foster a culture of knowledge sharing, continuous improvement and strong communication

Where You’ll Be

This is a 100% remote role based in The Netherlands, France or Italy.

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments.

ABOUT THE ROLE

We are looking for a Producer with strong experience in large-scale live event production to support the delivery of a series of immersive shows across Italy.

This role covers both feasibility & planning and onsite execution, with strong operational ownership and coordination across vendors, venues, and stakeholders.

KEY RESPONSIBILITIES

• Assess feasibility (permitting, venue, costs) and support budget creation
• Plan and coordinate pre-production (layouts, vendors, logistics)
• Manage vendors (technical, infrastructure, F&B, security, etc.)
• Coordinate with venues, local authorities, and internal teams
• Oversee load-in, show execution, and load-out onsite
• Manage timelines, task tracking, and run of show
• Identify operational risks and troubleshoot in real time

YOUR PROFILE

• 3-5+ years of experience producing live, experiential, or large-scale events
• Proven track record managing complex, multi-stakeholder productions
• Strong understanding of event logistics, technical production, and permitting processes
• Experience managing budgets and vendors end-to-end
• Excellent organizational and project management skills
• Strong communication and negotiation skills
• Confident onsite leadership, able to perform under pressure
• Working knowledge of safety standards and risk management in live events
• Experience in pre-production (site visits, permitting, venue setup)
• Willingness and ability to travel and be onsite for event execution

Required: Availability between May 1st and July 31st 2026, with the possibility of extension until 31st October 2026, and to travel on the weekends.

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Welfare Director to our Welfare Division team in Italy! 

 The General Manager of the Welfare Division will have full responsibility for the Fitprime brand—the legal entity of the Wellhub Group dedicated exclusively to the development and management of the Welfare channel. As a key People Leader, you will be responsible for inspiring, mentoring, and managing a high-performing team of motivated young talents, fostering their professional growth within the Wellhub ecosystem.
 

YOUR IMPACT

• Strategy and Business Growth: Manage the Fitprime brand to protect existing revenue streams and scale turnover derived from the Welfare channel.
• Stakeholder & Partnership Management: Negotiate and manage strategic contracts with Welfare Providers, insurance intermediaries, and local associations (e.g., Aon, Assolombarda).
• People Leadership: Coordinate a multidisciplinary team including Sales profiles, Finance functions (accounts receivable/payable and integrated systems like TeamSystem/Pyro) and Customer Success/Operations to ensure excellent service for clients and partners.

WHO YOU ARE 

• Experience: A solid background in the Welfare and Flexible Benefits sector. Deep knowledge of the dynamics between companies, employees, and welfare platforms is mandatory.
• Commercial Skills: Proven ability to handle complex negotiations with C-Level executives and external partners, using a "win-win-win" approach to create value across the entire ecosystem.
• Project Management: Excellent process management skills, focusing on reducing operational workload through automation and system integration.
• Soft Skills: Strong leadership qualities to guide the team toward a unified "Single Italy Team" vision while maintaining the specific identity of the Welfare division.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive 30 days paid holiday per year in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

• Ensure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants
• Negotiate favorable win-win conditions, allowing the restaurants to optimize their margins and increase the seat-occupancy rate
• Be the primary point of contact and build long-term relationships with customers
• Provide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing
• Set up action plans defined with Sales and Marketing departments. You will work closely with our team of Marketing Restaurant Offer to develop promotional plans (including Festivals, other special offers, YUMS, and SUPER YUMS) for your portfolio in order to ensure the best offer to our users
• Monitor and take actions to ensure restaurants comply with our T&CS and quality policies and that excellent B2C user experience is guaranteed
• Ensure the support and training to use our tools
• Express user requirements and work with other departments to constantly improve product relevance of TheFork websites and applications leveraging your knowledge of restaurants
• Your KPIs will include (but will not be limited to) and are subject to change based on business needs:
  • Promotions available across your portfolio
  • Number of restaurants part of the YUMS/SUPERYUMS program across your portfolio
  • Number and quality of restaurants participating in TheFork Festivals
  • Number of upselling on TheFork Manager
    
    

You Must Meet These Critical Qualifications

• 2+ years of experience in account management or relevant roles
• Language: Native level of Italian and fluent English
• A Fully computer literate - GSuite and Salesforce
• Self-starter, results-oriented person who loves to reach and exceed targets
• Knowledge of the revenue management related issue
• Very comfortable having conversations and negotiations over the phone
• Analytical and creative mind, able to offer the customers the best solutions
• Able to quickly establish a climate of trust which conduces to the development of the business relationship
• Autonomous and familiar to work with KPIs and targets
• Proven ability to manage multiple projects at a time

• Experience in the field of the Internet/Tech
• Experience in pitching and selling promotions/deals/flash sales
• Experience in dealing with a high number (20-50) of outbound and inbound calls and portfolios with numerous accounts (from 300 to 1000)

What we offer you

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

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