At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you

So, what’s the role all about?

Our company is seeking a highly skilled Senior Specialist Software Engineer with expertise in writing software with real time constraints to join our software development team. As a Senior Software Engineer, you will be responsible for designing, developing and maintaining software applications that meet business needs and specifications.

How will you make an impact?

• Empower team members to make technical decisions, instil sense of ownership and self-organize.
• Hands-on with coding, practiced in Claude Code, Git Hub copilot, must have latest AI skills such as vibe coding, agentic AI, creating agents.
• Work closely with team members and provide technical guidance where required.
• Provide worldwide support to our customers, handle incident bridges & customer escalations
• Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives.
• Adjust hours of work, priorities and staff assignments to ensure efficient operation based on workload.
• Play major role in envisioning and execution of next gen plans (e.g. architecture) to achieve longer term strategic objectives of the organization.
• Identify and address roadblocks that hinder team productivity, including organizational obstacles, resource constraints, and dependencies. 
• Collaborate with other departments to remove impediments that require cross-functional support. 
• Actively guide and mentor the team to develop features to meet functional, documentation and quality while obviating roadblocks.
• Review technical designs and architecture to ensure quality, scalability, and maintainability. 
• Monitor code quality and identify areas for improvement through code reviews. 
• Collaborate with technical leads to resolve complex technical challenges and make informed technology decisions
• Drive and impact all current processes related to software development and improvements across the org as necessary.
• Promote knowledge sharing and cross-training among team members to enhance overall team capabilities. 

Have you got what it takes?

• Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute
• 14+ years of experience in Software development.
• Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
• Experience developing and supporting multi-tenant cloud-native software delivered as-a-Service (SaaS).
• Expert in usage of Claude Code, GitHub Copilot, vibe coding, agentic AI for development, test generation,
• Expert in VoIP, telecom, Media handling & media anchoring with protocols such as SIP, SDP, RTP, RTCP, firewall traversal, NAT and in depth knowledge TCP/IP. Must knowledge working with multi-threaded systems and practiced in designs & patters required for concurrency.
• Have knowledge of Inbound, Outbound and most aspects of CCaaS.
• Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance.
• Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring.
• Familiar with Quality targets and SLAs for SaaS applications.
• Experience of product development using C++, C# technologies and frameworks like .Net, Orleans
• Expert with public cloud infrastructures and technologies such as Amazon Web Services (AWS).
• Expert with Kubernetes infrastructure with knowledge of EKS, ECS, pods, kubectl, pod affinity, pod networking, helm charts
• Experience working abroad or with global teams is preferred.
• Demonstrated ability to deftly influence others, especially in sensitive or complex situations.
• Deep experience with agile software development techniques and pitfalls.
• Excellent communication skills, problem-solving and decision-making skills.
  
  

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr.

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:  10727
Reporting into: Tech Manager, Engineering, CX
Role Type: Individual Contributor

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device – as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

We are looking to hire skilled and ambitious software developer talent in Pune. We love entrepreneurial spirit and those who bring experience from established organizations. You are a highly technical, hands-on .NET developer with a passion for producing maintainable and robust code. You’re passionate about driving value through innovative solutions and enjoy working in a collaborative environment. You will design and develop well-tested software, build mission-critical services, and APIs that scale with our increasingly elegant set of features. We’d love to have you on board!

What You’ll Do and How You’ll Have an Impact

• You will help shape and evolve the ecosystem for integrations into our platform as we scale with more use cases and areas of extensibility.
• Architect and build systems that can process a high volume of transactions.
• Design, implement, and support scalable fault-tolerant systems to minimize customer impact in case of failures.
• Participate in the effort to move to a micro-service oriented architecture.
• You’ll work shoulder to shoulder with some of the best people in different disciplines like product management and business analytics.

What We’re Looking For

• Experience developing solutions in various programming languages.
• Strong working knowledge of C#, .NET 6+, .NET Framework, MS SQL, TypeScript, React, MVC, and ASP.NET.
• Knowledge of web service technologies and building REST APIs.
• Enjoy building production-grade code, then supporting and maintaining it once it goes live.
• Courage to dig in, refactor existing code, and explore new technology.
• Comfortable in code reviewing other engineers’ code and participating in technical designs.
• Proven track record of delivering end-to-end business solutions.
• B.E. / B.S. degree (or higher) in Computer Science or a related field.
• 8–12 years of relevant experience.

Nice to Have (Assets)

• Experience with JavaScript.
• Experience with React.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience, and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

• 8+ years of experience in product development field.
• 2+ years of recent experience in building products on cloud.
• Strong understanding of data structures, algorithms, and designing for performance.
• Strong knowledge in OOPS with .Net, C# or relevant technologies with SQL Server or any RDBMS.
• For Fullstack roles, hands-on experience in development with either Angular, VueJS or React.
• Experience with Microservices Architecture.
• Hands-on experience in building products for Unix systems in addition to Windows
  
• Working knowledge of CI/CD pipelines and AWS/Azure cloud services
• Knowledge of asynchronous programming and WebAPI development is required
• Knowledge and awareness of cloud/ application security is a must (OWASP, PII, GDPR)
• Extensive experience in mentoring junior engineers to success
• Strong logical, analytics and problem-solving skills
• Must be able to work effectively across team boundaries
• Attention to details
• Strong oral and written communication skills

• Graduate/Master's degree in Computer Science, Engineering, or a related discipline
• Strong logical, analytics and problem-solving skills
• Must be able to work effectively across team boundaries
• Attention to details
• Ability to work independently.

About the Role 
Reporting to the Software Engineering Manager as a member of the Development team at IDC, the 
Principal Software Engineer is responsible for delivering quality and performant software and design to handle the vast array of use cases that our customers have today. 
This role is responsible for Developing Software Solutions by learning information needs, discussing with managers, studying systems flow, data usage, finding problem areas and coming up with solutions & following the software development lifecycle. 

Responsibilities:  
 Responsible for technical development of multiple projects & products  
 Working on data structures & algorithms, time & space complexity, OOPs 
 Transforming Logic to Code 
 Designing and developing UI front end Technologies. 
 Working on web application development  
 Developing products by using different technologies  
 Doing optimization of Code  
 Working on Debugging and fixing Cross Browser Compatibility issues and Optimization for web by using best practices  
 Making sure that Web applications are secure 
 DevOps transformation using Agile and SCRUM methodologies. 
 Provide recommendations for continuous improvement. 
 Assisting in the integration of technical and application components 
 Work alongside other team members & Leaders to elevate technology and consistently apply best practices. 
 Responsible for providing smart & applicable solutions for complex problems/ blockers 
 Supports and mentor junior team members by providing advice, coaching & solutions for blockers 

Qualifications, Skills & Experiences 
 
 5+ plus years’ experience in product development field with hands on experience. 
 Strong knowledge in OOPS with .Net, C# or relevant technologies with SQL Server or any RDBMS 
 Hands on experience in design and development on UI front end Technologies. 
 Good exposure to web application development using HTML 5, CSS3 ,Bootstrap, JavaScript. 
 Experience in development of Angular 4+, VueJS or React. 
 Expertise in Responsive web design, HTML5, and CSS pre-processors 
 Strong in JavaScript (object oriented concepts) & JavaScript optimization  
 Strong logical, analytics and problem-solving skills 
 Must be able to work effectively across team boundaries. 
 Attention to details 
 Ability to work independently 
 Strong oral and written communication skills 
 Working knowledge of CI/CD pipelines and AWS/Azure cloud services is essential 
 Hands on experience of building products for unix systems in addition to windows is good to have 
 Very good communicator 
 
Education: 
 Engineering graduate or higher from Tier I or Tier II colleges.  

So, what’s the role all about?

The Specialist Software Architect is responsible for providing technical leadership across development teams in one or more functional areas. This position is ultimately responsible for the successful implementation of key deliverables to ensure that each release is designed with high availability, scalability, serviceability and supportability in mind.

How will you make an impact?

• Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure.
• Communicate architecture in an effective and professional manner.
• Individual contributor.
• Drive technical decisions, solve tough problems, and coordinate multiple project execution.
• Ensure that the Development coding quality standards and review processes are followed to ensure proper security and high availability standards.
• Monitoring the quality of code that is delivered by your team through reviews and other processes.
• Foster strong teamwork environment and create passion and energy within the team.
• Represents self and department with professionalism and competence.
• Always Follow the company Code of Ethics and policies and procedures
• Overall responsibility for platform architecture, establish well architected and designed solutions. Working with several scrum teams and actively involved in the design of multiple features in parallel. Mentor and develop engineers and Involvement in hiring.
• Drive the architecture of a project/product line, including authoring functional and design specifications, scalability, security, data flow.
• Identify impact of new technologies on our products and communicate to development teams.
• Conduct architectural and design reviews and code reviews
• Evaluate new technologies/innovations and industry trends.
• Intentionally drives business value through architectural innovation

Have you got what it takes?  

• 8-12 years of software development experience
• Skill set:- C#, .Net 8, Angular 18, MS-SQL
• About 3 years’ experience as an architect for AWS Cloud-SaaS-multi tenant applications.
• Experience designing multi-tiered service-oriented applications and microservices, REST, Event Driven Architecture
• Development experience with Web development technologies (JS, HTML5, CSS3, Vue/Angular/React)
• Development experience with C# and Microsoft family of frameworks
• Experience with .Net Migration from legacy application to .Net core.
• Working Knowledge of design patterns, methodologies and architectural styles
• Experience in database design, Data APIs, Batches/Big Data
• Experience with databases like Oracle, Postgres, MS-SQL
• Experience with Containerization Services like Docker, Kubernetes
• Experience with Kafka, Rabbit MQ
• Experience with AI/ML development or usage will be a big plus
• Experience with NoSQL DBs will be an advantage.
• Exposure to Performance Engineering, Cloud SLA, Availability, resiliency will be a plus
• Experience of APM tools like Datadog or Dynatrace will be an advantage
• Technically Savvy, Influencer and Learner
• Experience using Test Driven Development, Continuous Integration, and Test Automation   

You will have an advantage if you also have:

• Experience with CI/CD technologies (Jenkins, Octopus etc.)
• Knowledge of secure code practices.
• Docker, Container orchestration experience
• Familiar with AWS
• Knowledge of Grafana and Prometheus for proactive monitoring and alerting

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10838
Reporting into: Tech Manager
Role Type: Individual Contributor

So, what’s the role all about?

The DevOps Engineer works as an integrated part of a software engineering team with specific focus on facilitating and building automated pipelines for continuous delivery of the team's deliverables with guaranteed production-level quality and supportability.

How will you make an impact?  

• Manage large scale cluster environments residing on AWS/On prem Windows servers.
• Perform high-level, day-to-day operational maintenance, support, and upgrades for the existing infrastructure.
• Research and recommend innovative solutions, and where possible, automate key administration tasks.
• Provide guidance in the creation and modification of standards and procedures
• Create topics, setup redundancy cluster, deploy management / monitoring tools, alerts.
• Provide technical expertise and guidance to the team.

Have you got what it takes?

• Proven expertise in managing .NET applications and Windows Server environments.
• Expertise in automation through Python or PowerShell is a must.
• Hands-on experience with AWS, CI/CD pipelines using Jenkins and GitHub Actions.
• Solid experience in setting up and maintaining high-availability clusters, including providing 24/7 support.
• Proficient in automation and configuration management using Ansible.
• Strong understanding of security best practices, performance optimization, and disaster recovery planning.
• Familiarity with Team Foundation Server (TFS) and SQL Server is a plus.
• Experience with Prometheus and Grafana for monitoring and observability.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9025

Reporting into: Tech Manager, CX

Role Type: Individual Contributor

So, what’s the role all about?

Our company is seeking a highly skilled Technical Manager, Engineering with expertise in writing software with real time constraints to join our software development team. We are looking for an energetic, passionate software leader who thrives on successfully releasing products to the market, an established R&D leader, passionate about building and operating cloud native and highly distributed products that are used by millions of users in a SaaS business model, has a deep understanding of agile development methods and can lead a team of highly qualified software engineers. 

How will you make an impact? 

• Team Leadership:
• Lead empathetically and coach engineering teams, fostering a collaborative environment to provide technical leadership to achieve project goals. 
• Empower team members to make technical decisions, instil sense of ownership and self-organize.
• Hands-on with coding, practiced in Claude Code, Git Hub copilot, must have latest AI skills.
• Work closely with team members and provide technical guidance where required.
• Conduct regular performance reviews and provide constructive feedback to team members. 
• Manage all aspects of the team such as hiring, reviews, mentoring and promotions
• Provide worldwide support to our customers, handle incident bridges & customer escalations
• Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives.
• Adjust hours of work, priorities and staff assignments to ensure efficient operation based on workload.
• Play major role in envisioning and execution of next gen plans (e.g. architecture) to achieve longer term strategic objectives of the organization.
• Identify and address roadblocks that hinder team productivity, including organizational obstacles, resource constraints, and dependencies. 
• Collaborate with other departments to remove impediments that require cross-functional support. 

Stake Holder Management

• Work with the line of business to define the product roadmap and strategy.
• Communicate effectively with product owners, technical architects, business stakeholders, and other cross-functional teams to align on project goals and priorities. 
• Manage expectations and provide transparent updates on project progress. 
• Address concerns and mitigate risks proactively. 

Agile Methodology

• Perform sprint wise planning and development of short, medium, and long-term plans to achieve strategic objectives.
• Create estimations for projects in collaboration with architects, developers and QA
• Facilitate effective sprint reviews and demonstrations to stakeholders
• Formulate metrics for quality and productivity improvement

Technical Oversight

• Actively guide and mentor the team to develop features to meet functional, documentation and quality while obviating roadblocks.
• Review technical designs and architecture to ensure quality, scalability, and maintainability. 
• Monitor code quality and identify areas for improvement through code reviews. 
• Collaborate with technical leads to resolve complex technical challenges and make informed technology decisions
• Drive and impact all current processes related to software development and improvements across the org as necessary.

Continuous Improvement:

• Encourage a culture of continuous improvement within the team by analyzing project metrics, identifying areas for optimization, and implementing necessary changes. 
• Promote knowledge sharing and cross-training among team members to enhance overall team capabilities. 

Have you got what it takes?

• Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute
• 15+ years of experience in Software development.
• At least 3 years' experience in managing multiple teams of software developers including first-line Managers , Architects and Product Managers.
• Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
• Experience developing and supporting multi-tenant cloud-native software delivered as-a-Service (SaaS).
• Experienced in VoIP, telecom, Media handling with protocols such as SIP, SDP, RTP, RTCP.
• Have knowledge of Inbound, Outbound and most aspects of CCaaS.
• Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance.
• Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring.
• Familiar with Quality targets and SLAs for SaaS applications.
• Experience of product development using C++, C# technologies and frameworks like .Net.
• Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS).
• Experience working abroad or with global teams is preferred.
• Demonstrated ability to deftly influence others, especially in sensitive or complex situations.
• Deep experience with agile software development techniques and pitfalls.
• Excellent communication skills, problem-solving and decision-making skills.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID- 10696
Reporting into: Director, Engineering, CX
Role Type: Individual Contributor

So, what’s the role all about?

NiCE is looking for a Senior Site Reliability Engineer. Candidates will work supporting large complex enterprise software clients including applications, servers, SQL, network and must have excellent problem-solving skills. As we expand our customer deployments, we are currently seeking an experienced SRE to deliver insights from massive scale data in real time. Specifically, we are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction.

How will you make an impact?  

• Run the production environment by monitoring availability and taking a holistic view of system health
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
• Provide primary operational support and engineering for multiple large distributed software applications
• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplifts
• Balance feature development speed and reliability with well-defined service level objectives

Have you got what it takes?

• 4+ years programming/scripting experience with any of the following: (Go, Python, .Net (C#), Node)
• Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience).
• 6-8 years of working experience in a similar role, with a focus on systems engineering, automation, and reliability.
• Proficiency in at least one programming language (e.g., Python, Go, Java, C#) and experience with scripting languages (e.g., Bash, PowerShell).
• Deep understanding of cloud computing platforms (e.g., AWS), the working and reliability constraints of some of the prominent services (e.g., EC2, ECS, Lambda, DynamoDB etc)
• Experience with infrastructure as code tools such as CloudFormation, Terraform.
• Deep understanding of CI/CD concepts and experience with CI/CD tools such as Jenkins, GitLab CI/CD, or CircleCI.
• Strong knowledge of containerization technologies (e.g., Docker, Kubernetes) and microservices architecture.
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack, Cloudwatch).
• Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems.
• Experience of Incident management and blameless postmortems that includes driving the incident response efforts during outages and other critical incidents, resolution, and communication in a cross-functional team setup.

You will have an advantage if you also have:

Kubernetes + certification, Grafana , AWS, Azure, DevOps experience.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8124

Reporting into: Tech Manager

Role Type: Individual Contributor

Role Summary

We are seeking a Principal Engineer (.NET) to lead the architecture, design, and delivery of scalable, high-performance SaaS platforms. This role merges technical expertise with strategic leadership, ensuring robust system design and engineering excellence while facilitating communication between our Pune and Boston (US) teams.

As a senior technical leader, you will oversee complex team initiatives, set architectural direction, and guide the development of solutions using the Microsoft technology stack.

Product & Technical Context

• Large-scale SaaS / enterprise platforms
• Backend: .NET / .NET Core (C#), ASP.NET Core, Entity Framework ● Architecture: Microservices, distributed systems, event-driven architecture ● Cloud: Microsoft Azure (preferred) or AWS.

Infrastructure & Tools:

• Azure Kubernetes Service (AKS), App Services
• Azure SQL, NoSQL databases
• Messaging systems (Service Bus / Kafka / RabbitMQ)
• CI/CD (Azure DevOps / GitHub Actions)
• Frontend: Angular / React (ecosystem awareness preferred)

Key Responsibilities

Architecture & System Design

• Lead system-level architecture and design for complex distributed systems.
• Develop AI-powered features that utilize large language models to enhance user workflows.
• Translate business requirements into scalable, secure, and maintainable solutions.
• Define and implement:
• Microservices architecture
• API-first design
• Event-driven systems

• Produce and maintain:
• High-Level Designs (HLDs), Low-Level Designs (LLDs)
• Architecture diagrams
• Technical documentation

• Ensure systems meet non-functional requirements:
• Scalability, performance, availability, security

Technical Leadership & Execution

• Drive architecture discussions and technical decisions across teams.
• Act as the go-to expert for the .NET ecosystem and system design.
• Stay hands-on with coding and solutioning as needed.
• Own the delivery of large-scale, cross-team initiatives.

Engineering Excellence & Best Practices

• Define and enforce:
• Coding standards
• Design patterns
• Testing strategies
• CI/CD best practices

• Ensure high-quality, maintainable, and performant codebases.
• Promote the adoption of modern engineering practices and tools.

Cloud & Infrastructure

• Architect and optimize solutions on Microsoft Azure.
• Work with:
• AKS / Kubernetes
• Azure services (App Services, Functions, Storage, Networking).
• Ensure:
• Cost optimization
• Performance tuning
• High availability and fault tolerance

Problem Solving & Decision Making

• Address complex technical challenges at scale.
• Conduct buy vs build analysis.

Make decisions considering:

• Performance
• Cost
• Maintainability
• Long-term scalability

Leadership & Mentorship

• Mentor engineers across teams and levels.
• Drive technical excellence and knowledge sharing.
• Support team growth, hiring, and succession planning.
• Serve as a technical role model within the organization.

Collaboration & Stakeholder Management

• Collaborate closely with:
• Product managers
• Engineering leaders
• Business stakeholders

• Align technical solutions with business goals.
• Effectively communicate complex technical concepts to stakeholders.

Required Skills & Experience

• 10+ years of experience in software engineering.
• Strong expertise in:
• C# / .NET / .NET Core / ASP.NET Core.

• Proven experience in:
• Designing scalable distributed systems.
• Microservices architecture.
• API design and integrations.

• Hands-on experience with:
• Microsoft Azure (must-have).
• Kubernetes / Docker.
• CI/CD pipelines.

• Strong understanding of:
• Design patterns & architecture principles.
• Performance optimization.
• High availability & fault tolerance.

• Experience with:
• SQL (Azure SQL / SQL Server).
• NoSQL databases.
• Messaging systems.

What Success Looks Like

• Scalable and well-architected systems that support business growth.
• Strong engineering practices adopted across teams.
• High system reliability, performance, and maintainability.
• Teams empowered through strong technical leadership and mentorship.

Why This Role Matters

This is a high-impact leadership role where you will define architecture at scale, influence multiple teams, and shape the technical direction of critical platforms. You will play a vital role in ensuring long-term system sustainability, innovation, and engineering excellence.

Modernization Technology Consultant Senior

About the role and what you'll be doing

Are you ready to step into a leadership role on an engineering team that is helping to modernize clients’ mainframe solutions? In this role, you will be working with a team of experts responsible for delivering a quality product to the client on schedule. ExperSolve, an Ensono company, migrates legacy applications to modern platforms, such as Java Spring and C# .NET, using automated tools. The Senior Modernization Software Engineer will be responsible for taking the lead on projects, developing the core classes for the client’s modernized environment, and interfacing with customers.

For local applicants, there will be opportunities to work with the team offshore in India (Pune/Bangalore/Chennai/Hyderabad), but this position can be remote as well.

Responsibilities:

• Leading client meetings and interaction, being the relentless ally for the client and unleashing them to do great things
• Applying Java or C# coding skills in an Eclipse or Visual Studio modernization environment
• Developing our core Java or C# libraries for modernized environments
• Assume technical leadership on projects to test modernized code to ensure it is performing as intended.
• Ensure that problems are appropriately analyzed, and code corrections and improvements properly implemented.
• Providing consultation and teachable moments to more junior members of the team

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all the Preferred Qualifications, we still encourage you to apply.

Required Qualifications  

• 5+ years of coding experience in Java or C#, SQL
• Experience in software testing, debugging, troubleshooting
• Problem solving, communication, and teamwork skills
• Experience with -
  • Object-oriented programming in Java, C#, or similar languages
  • Eclipse or Visual Studio
  • Spring or .NET
  • Relational Databases (SQL/MYSQL/ORACLE)

Preferred Qualifications

• Experience in mentoring junior colleagues on the team
• Familiar with AWS and Azure cloud technologies
• Undergraduate/Post Graduate degree, coding boot camp certification, or equivalent experience
• Familiarity with legacy languages or databases - Mainframe, IDEAL, COBOL, CICS, JCL,Datacom,DB2

Primary Location City/State:

Pune, IN - Qubix, Maharashtra

About Us 

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. 

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning. 

Role Summary

The L2 ARO Engineer provides advanced application support, focusing on Java and .Net based troubleshooting, incident resolution, RCA, change support, and reliability improvements. The role serves as the primary escalation point for L1, partnering with development, infrastructure, and middleware teams to ensure availability, performance, and operational excellence.

Key Responsibilities

Incident & Problem Management

• Own end‑to‑end resolution of incidents escalated from L1.
• Perform deep troubleshooting of Java applications, logs, JVM parameters, and platform components.
• Actively participate in or lead Major Incident (MI) bridges.
• Perform RCA and implement permanent fixes.
• Identify recurring issues, trends, and preventive actions.

Change, Release & Operational Readiness

• Review and support production changes related to applications/middleware.
• Perform post‑change validation and production checkouts.
• Highlight risks related to Java versions, certificates, dependencies, and configurations.
• Ensure applications meet availability, performance, and resilience targets.

Monitoring, Automation & Maintenance

• Monitor application health, performance metrics, and system behavior.
• Develop and enhance automation scripts (Shell/Python/PowerShell) for health checks, validations, and repetitive tasks.
• Improve monitoring dashboards, alerts, and observability coverage.
• Maintain and update runbooks, SOPs, and KB articles.

Collaboration & Stakeholder Communication

• Work closely with Dev (L3/L4), Infrastructure, DB, Middleware, and Security teams.
• Serve as the primary operational contact for assigned applications.
• Provide clear technical updates during incidents and changes.

Skills & Qualifications

Technical Skills

• Strong Java and .Net fundamentals and troubleshooting.
• Strong Unix/Linux and networking skills.
• Scripting (Shell/Python/PowerShell) – development & optimization.
• Experience with observability tools: Splunk, Grafana, AppDynamics, ELK.
• Solid understanding of ITSM processes (Incident, Problem, Change).
• Experience in RCA, DR validation, and resilience operations.

Soft Skills

• Strong analytical and problem-solving capabilities.
• Ownership mindset and ability to handle high pressure issues.
• Clear communication with stakeholders at all levels.

Experience & Education

• 3–6 years in application support, production operations, or ARO.
• Bachelor’s degree in engineering, Computer Science, or equivalent.

Working Conditions

• Rotational shifts including nights/weekends/holidays.
• Fast-paced environment with multiple priorities.
• Hybrid working model

 "We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, color, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodation during the recruitment process are encouraged to contact our Talent Acquisition team to place a request." 

ABOUT US

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com.

Required Skills & Experience:

• Hands-on experience with .NET C# platforms.
• Experience with Azure cloud services and Azure DevOps (CI/CD, Test Plans, environment management).
• Experience designing, implementing, and automating non-UI tests for .NET C# applications and cloud-based systems.
• Experience with Behaviour driven design (BDD) Automation
• Experience with SQL
• Understanding of CI/CD practices and release management in .NET environments.
• Excellent analytical, problem-solving, and communication skills.

Desirables:

• Hands-on experience with MQ technologies
• Experience with AI / agentic workflows
• Experience with SpecFlow/Reqnroll and NUnit
• Experience with performance testing

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request

About Us (Ensono) 

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. 

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning. 

Role Summary

The L3 ARO Engineer ensures end-to-end reliability, resilience, and performance of critical applications. This role acts as the final technical escalation point, leads major incidents, performs deep diagnostics (especially for Java and .Net based systems), drives permanent fixes, and influences architecture, automation, and operational standards. The engineer mentors L1/L2 teams and partners closely with Development, Architecture, Platform, and Security.

Key Responsibilities

Incident & Problem Management

• Lead major incident (MI) bridges and restore service with minimum business impact.
• Handle all L3 escalations, perform deep diagnostics across Java, JVM, middleware, OS, and infra.
• Own technical RCAs, drive long‑term and systemic remediation.
• Identify recurring failure patterns and risks.

Reliability Engineering

• Apply SRE principles: SLIs/SLOs, error budgets, resilience patterns.
• Tune JVM parameters, analyze thread/heap dumps, and improve performance.
• Influence application architecture for fault tolerance, scalability, and recoverability.
• Validate DR readiness, failover behavior, and resilience testing outcomes.

Change, Release & Risk

• Provide technical approval and risk assessment for high-risk changes.
• Enforce operational readiness for new apps and major releases.
• Ensure changes meet audit, compliance, and regulatory expectations.

Automation, Monitoring & Observability

• Build advanced automation using Shell/Python/PowerShell.
• Develop frameworks for health validation, automated recovery, and compliance checks.
• Define observability standards; optimize alerts and improve MTTR.

Leadership & Mentorship

• Mentor L1/L2 teams; review and approve runbooks, SOPs, and KB articles.
• Act as a trusted technical advisor to stakeholders and leadership.

Skills & Qualifications

Technical (Mandatory)

• Strong knowledge of application architecture, distributed systems, and middleware.
• Java expertise: JVM internals, GC, memory management, thread/heap dump analysis, performance tuning.
• .Net -- CLR internals, garbage collection, memory management, thread/dump analysis, and application performance tuning.
• Strong Unix/Linux, networking basics, and advanced scripting (Shell/Python/PowerShell/VBS).
• Advanced SQL and understanding of databases; Autosys (or equivalent scheduler).
• Handson with observability tools: Splunk, AppDynamics/Dynatrace, ELK, Grafana, Prometheus.

Reliability & Operations

• Major incident leadership, deep RCA, change/release readiness, DR & resilience engineering.
• Experience in regulated production environments.

Soft Skills

• Strong technical leadership and decision‑making.
• Clear communication during high‑pressure incidents.
• Ownership mindset and business awareness.

Experience & Education

• 7–12+ years in Application Reliability, Production Support, SRE, or platform operations.
• Bachelor’s degree in Computer Science/Engineering or equivalent.
• ITIL, cloud, or industry certifications (preferred).
• Banking/financial domain experience (preferred).

Working Conditions

• On‑call and after‑hours support as required.
• Fast‑paced environment with multiple priorities.
• Hybrid working model

 "We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, color, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodation during the recruitment process are encouraged to contact our Talent Acquisition team to place a request." 

So, what’s the role all about

Our company is seeking a highly skilled Software Engineer with expertise in .NET technologies to join our software development team. As a Software Engineer, you will be responsible for designing, developing, and maintaining software applications that meet business needs and specifications.

How will you make an impact?

• Develop and maintain software applications using .NET technologies
• Collaborating with other members of the development team to ensure that software designs are aligned with overall project objectives.
• Write high-quality code that meets software development best practices
• Participate in code reviews to ensure code quality and maintainability
• Contributing to the development of technical documentation, user manuals, and other materials related to software development.
• Stay up to date with emerging trends and technologies in software development

Have you got what it takes?

• Bachelor's degree in Computer Science, Software Engineering, or a related field
• 2 to 5 years of experience in software development using .NET technologies.
• Strong knowledge of C#, .NET, .NET Core, and other .NET frameworks.
• Strong understanding of Object-Oriented Programming (OOP) concepts and design patterns
• Solid understanding of software development best practices, including software design patterns, testing strategies, and source control.
• Knowledge of database design and development using SQL Server or another relational database management system
• Proficiency in software development tools such as Visual Studio, Git, and JIRA
• Ability to work effectively in a team environment and communicate technical concepts to non-technical stakeholders
• Strong problem-solving and analytical skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team.

What’s in it for you?

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Req ID: 10000
Reporting into: Tech Manager, Engineering, CX
Role Type: Individual Contributor

Tech Manager (Engineering) – Performance & Platform Excellence

How will you make an impact?

• Lead and grow a high-performing engineering team focused on performance, scalability, and reliability across the platform.
• Define and drive a performance engineering strategy adopted across multiple product teams.
• Manage a center of excellence, setting standards, frameworks, and governance for performance testing and scalability.
• Lead evolution of performance testing frameworks and tooling (JMeter, BlazeMeter, Gatling, or equivalent).
• Lead the development of AI-enabled testing and analysis capabilities to improve efficiency, insight, and coverage.
• Integrate performance testing into CI/CD pipelines, enabling early detection and prevention of production issues.
• Partner with architecture, product, and engineering teams to identify risks and influence system design for scale.
• Enable teams with production-like testing environments, tooling, and data strategies.
• Provide clear visibility into performance health, risks, and roadmap progress.

Have you got what it takes?

• 5+ years of experience leading engineering teams in complex, distributed environments.
• Strong hands-on background in Java or C# (.NET).
• Proven experience in performance engineering, including load, stress, and scalability testing.
• Hands-on experience with tools such as JMeter, BlazeMeter, Gatling, or similar.
• Strong understanding of distributed systems, microservices, and system bottlenecks.
• Experience integrating testing into CI/CD pipelines and release processes.
• Experience applying or experimenting with AI/LLM-based tools to improve engineering workflows.
• Ability to lead at both strategic and execution levels.

Nice to have

• Experience with cloud platforms (AWS/Azure) and containerization (Docker, Kubernetes).
• Familiarity with observability and monitoring tools (Grafana, Prometheus).
• Experience building internal platforms or shared frameworks.
• Experience driving adoption of engineering standards across teams.

Tech stack (expected exposure)

• Java or C# / .NET
• Performance tools: JMeter, BlazeMeter, Gatling
• CI/CD tooling (Jenkins or equivalent)
• Git/GitHub
• Observability tools (Grafana or similar)
• Cloud (AWS/Azure)
• Scripting (Python or similar)

Requisition ID: 10543

Reporting into: Tech Manager

Role Type: Individual Contributor

About the Position

The Algorithm Developer is responsible for developing and maintaining the optimization engines and ancillary calculations in our products. These form a core part of the overall company’s platform offering and require in-depth domain knowledge and mathematical programming experience. Not only does this role address the platforms content software development needs, but it also covers the technical support element to the business. This includes interaction with clients to understand the domain issues they are trying to solve, as well as the implementation of these solutions.

Key Accountabilities and Duties
Algorithm Design and Development:

• Research new and emerging technologies in the energy domain (concentrating on specific areas, e.g. transmission developments, market rules, etc.)
• Propose concise and performant formulation specifications for new features required
• Develop the proposed feature/s while maintaining high quality coding standards (see “High Code Quality Contribution” accountability)
• Design, develop, review, re-factor, and maintain software with quality and performance in mind
• Collect feedback from design and technical staff on development needs
• Conduct technical testing to resolve existing or introduced problems
• Engage in requirement specification process for new software functionality
• Produce technical documentation such as incremental design specifications and user manuals.

Technical Support:

• Liaise with colleagues and clients to reproduce and correct any defective software
• Provide technical advice and suggestions to customers
• Ensure high priority items are addressed urgently, providing timely responses
• Understand the clients query, answering technical queries concisely in language they understand (i.e. understand the domain).

High Code Quality Contribution:

• Produce concise high-quality code, with performance and memory considerations at the forefront of any design
• Develop and demonstrate functionality through PoC (proof of concept) builds
• Understand core programming paradigms
• Experience with core development fundamentals, e.g. system architecture, memory management, parallel processing, base classing, etc.
• Add to engineering team’s culture of high code quality.

Global Team Interaction and Collaboration:

• Seek support from local and global developer teams when required
• Recommend solutions and options to global team when required
• Participate in global projects and attend stakeholder meetings, as and when required (often outside of “normal” work hours, due to the global nature of the meetings).

Required Knowledge, Skills and Experience:

• 3+ years of experience with .NET (including VB.NET and C#), and other development languages (e.g. C++, Python, etc.)
• Strong mathematical skills, with solid theoretical background in numerical analysis and optimization techniques
• Experience working in an Agile development environment
• Experience with linear and mixed integer programming tools
• Familiarity with analytical tools, such as Unit Commitment, Economic Dispatch, Load Flow, Contingency Analysis, etc.
• A deep understanding of Operations Research
• Strong knowledge and experience working with complex models
• Strong knowledge and experience working with energy system modelling and simulation, analysis and operation, optimization and numerical analysis methodology.
• Ability and willingness to work independently and collaboratively
• Ability to interact effectively with team members
• Ability and desire to effectively present to others
• Driven and passionate about the code and products being produced.

Education:
• Bachelor's Degree in Computer Science or a related field / Master’s in operations research, Industrial Engineering, or other related field. 
• Post graduate degree (MSc, PhD, etc.), comp science, Maths, in relevant field.

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Our RUN department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts leveraging IVALUA procurement solutions for our customers post go-live. The team is still growing in order to guarantee the satisfaction of a growing number of customers.

ROLE: 

Here at Ivalua, we are currently looking for a Associate Customer Application Engineer. You will be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the applications in operational and technical terms. You will own enhancements, Upgrades and Application Performance Tuning Activates. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package).

WHAT YOU WILL DO WITH US 

• Manage the customer relationship. Gather business requirements and analyze the impact on the implemented solution. 
• Advise Customers on procurement leading practices and configuration management.
• Use Ivalua Buyer technical framework (C# .NET & SQL) to configure and customize Ivalua Buyer solution to meet specific business requirements
• Reverse engineering and debugging to solve project issues throughout all phases of the implementation cycle
• Develop advanced configuration knowledge and show strong technical creativity skills to leverage configuration features in order to limit custom code
• Interact with R&D team for product features
• Manage deliveries and solve technical operational issues
• Contribute to peer code review

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Minimum 1 year of experience in software development, primarily in C#, .NET and SQL Server
• Ability to understand complex functional and technical environments and communicate technical concepts to non-technical people
• Comfortable looking for configuration solutions versus new coding and development
• Functional knowledge of SRM, Supply Chain, and/or Procurement is a plus

Soft Skills :

• BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage.
• Excellent written and verbal communication skills  and at ease in a multicultural environment
• Manage client relationships, self-driven, results oriented, strong leadership and exceptional communication skills.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :                                   

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans - Ivalua Linkedin

Experience Life At Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-NS1

Job Title: .Net Full stack Developer with React.js

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Title: .Net Full stack Developer with React.js

Location: Pune (Hybrid Mode - 3 days WFO per week)

L2 Engineer

Role Summary

We are looking for a Software Engineer (L2) to support a mature document automation SaaS product as it enters its final lifecycle phase. 

This role focuses on learning the system, contributing to stability and maintenance, and supporting incident resolution and small improvements while gaining hands-on experience across the stack, helping ensure the platform remains reliable and maintainable.

Product & Technical Context

• SaaS platform for generating Office (Word, Excel, PowerPoint) and PDF documents 
• Hosted on Microsoft Azure, running containerized workloads on AKS
• Backend: .NET (C#), Entity Framework, Azure SQL
• Frontend: Angular (ADS design system)
• Infrastructure includes Azure services such as:
• Azure Kubernetes Service Cluster,  Azure SQL Databases 
• Blobs and Table Storage 
• Azure Application Gateway, Traffic Manager
• Application Insights, Networking (VNet, NSG, etc.) 
• Entra ID (formerly Azure AD), Azure Key Vault

Key Responsibilities

Technical Contribution & Execution

• Contribute to bug fixes, small enhancements, and maintenance across the platform
• Write clean, maintainable code with guidance from senior engineers
• Assist in implementing changes - backend (.NET), database, and frontend (Angular)
• Follow best practices for code quality, testing, and debugging

Incident Management & Reliability

• Support production incident investigation and resolution
• Assist in debugging issues using logs and monitoring tools 
• Help implement fixes and follow root cause analysis practices

System Maintenance & Improvements

• Work through a backlog of small fixes and incremental improvements
• Assist in maintaining and updating existing infrastructure and services
• Support safe deployments and validation of changes

Leadership & Mentorship

• Actively learn from senior engineers through pairing, feedback, and code reviews
• Take ownership of tasks and contribute positively to the product.

Collaboration, Documentation & Knowledge Sharing

• Collaborate with team members and participate in team ceremonies
• Communicate progress, blockers, and questions clearly

Required Skills & Experience

• 4+ years of professional experience in software engineering (or strong academic/project experience)
• Sound knowledge of C# / .NET fundamentals and application development
• Understanding of web development fundamentals (APIs, databases, frontend)
• Familiarity with relational databases and SQL
• Experience with cloud platforms (Azure preferred)
• Strong problem-solving mindset and eagerness to learn
• Good communication and collaboration skills

Nice to Have

• Basic understanding of containers or Kubernetes
• Familiarity with Angular or modern frontend frameworks

What Success Looks Like

• Able to independently handle small tasks and bug fixes
• Demonstrates steady learning and understanding of the system and tech stack
• Contributes to team productivity and code quality
• Actively incorporates feedback and improves over time

Why This Role Matters

This role is essential in supporting the team’s ability to maintain system stability and deliver improvements efficiently. It provides a strong foundation for developing into a well-rounded engineer while contributing to a real production system.

Senior Software Engineer

Role Summary

We are seeking a Senior Software Engineer to take technical ownership of a mature document automation SaaS product as it transitions into its final lifecycle phase. This role emphasizes system stability, maintaining existing infrastructure, incident management, and targeted improvements, all while upholding high engineering standards.

As a senior member of the team, you will integrate hands-on technical execution with team-level leadership, ensuring the platform continues to be reliable and maintainable.

Product & Technical Context

• SaaS platform for generating Office (Word, Excel, PowerPoint) and PDF documents 
• Hosted on Microsoft Azure, utilizing containerized workloads on AKS
• Backend technology stack includes .NET (C#), Entity Framework, Azure SQL
• Frontend technology utilizes Angular (ADS design system)
• Infrastructure encompasses Azure services such as:
• Azure Kubernetes Service Cluster, Azure SQL Databases 
• Blobs and Table Storage 
• Azure Application Gateway, Traffic Manager
• Application Insights, Networking (VNet, NSG, etc.) 
• Entra ID (formerly Azure AD), Azure Key Vault

Key Responsibilities

Technical Ownership & Execution

• Maintain, update, and optimize Azure infrastructure, including AKS and supporting services
• Take ownership of end-to-end stability and maintenance of the platform, addressing bug fixes, small enhancements, and system improvements
• Design and implement safe, incremental changes across backend (.NET), database, and frontend (Angular) while ensuring code quality and maintainability.

Incident Management & Reliability

• Lead production incident triage, debugging, and resolution
• Conduct root cause analysis (RCA) and implement preventative fixes
• Enhance monitoring, alerting, and telemetry using Application Insights

• Support controlled system wind-down or migration efforts
• Proactively identify and mitigate technical risks

Leadership & Mentorship

• Serve as a technical leader within the team, guiding engineering decisions
• Mentor and develop junior engineers through pairing, reviews, and coaching
• Facilitate onboarding and knowledge transfer

Collaboration, Documentation & Knowledge Sharing

• Document system architecture, workflows, and operational procedures
• Collaborate closely with customer success to resolve client-specific issues

• Communicate effectively regarding status, risks, and technical decisions

Required Skills & Experience

• 8+ years of professional experience in software engineering
• Extensive expertise in C# / .NET development
• Hands-on experience with Microsoft Azure, particularly:
• AKS (Kubernetes), Azure SQL, Blob Storage
• Azure networking (VNet, NSG, Traffic Manager, App Gateway)
• Experience with containerized applications and cloud infrastructure

Experience working across backend and frontend (Angular, React or similar)

• Solid understanding of databases and Entity Framework
• Proven ability to debug complex production issues and lead incident response
• Strong communication skills and mentorship experience

Nice to Have

• Familiarity with Office/Document generation systems or SDKs
• Exposure to security and compliance practices (e.g., OWASP, SOC2)

What Success Looks Like

• The platform remains stable, observable, and well-maintained
• Incidents are quickly resolved with clear root causes and prevention
• Technical debt is reduced through pragmatic improvements

Why This Role Matters

This is a high-impact role focused on engineering excellence in a real-world, high-ownership environment. You will play a critical part in ensuring a smooth and responsible lifecycle for a production system while shaping team practices and mentoring others.

Software Engineer (AI Focused)

Summary: We are seeking a Mid-Level Software Engineer to join our team and contribute to the design, development, and deployment of modern, AI-driven applications. This role will work across a cloud-native AWS environment using a combination of Node.js and .NET Core, with a strong emphasis on integrating and operationalizing AI capabilities. You will collaborate with cross-functional teams to build scalable services, integrate AI models, and help drive innovation in how AI is applied across our products.

Responsibilities:

• Design, develop, and maintain scalable backend services using Node.js and .NET Core
• Build and operate cloud-native applications within AWS (e.g., Lambda, ECS/EKS, S3, API Gateway)
• Integrate AI/ML models into production systems, including APIs and data pipelines
• Participate in model evaluation, benchmarking, and performance analysis
• Contribute to fine-tuning and optimization of AI models for specific business use cases
• Collaborate with data scientists and AI engineers to productionize models
• Implement and maintain CI/CD pipelines and deployment workflows
• Ensure high standards of code quality, testing, and observability
• Troubleshoot, debug, and optimize system performance
• Contribute to architectural decisions and continuous improvement initiatives

Qualifications:

• 3–6 years of professional software engineering experience
• Strong development experience in Node.js (JavaScript/TypeScript) and .NET Core / C#
• Hands-on experience with AWS cloud services
• Experience building and consuming RESTful APIs and/or microservices
• Familiarity with containerization (Docker) and orchestration (Kubernetes or ECS)
• Solid understanding of software engineering principles, design patterns, and testing practices
• Practical experience working with AI/ML systems in production environments
• Understanding of model evaluation techniques and fine-tuning approaches
• Experience working with LLMs or modern AI frameworks (e.g., OpenAI, Hugging Face, LangChain, Semantic Kernel) is highly desirable
• Familiarity with vector databases, embeddings, or RAG architectures is a plus
• Strong problem-solving and analytical thinking
• Ability to work collaboratively in a cross-functional team
• Good communication skills, with the ability to explain technical concepts clearly
• Self-motivated with a willingness to learn and adapt in a rapidly evolving AI landscape

What We Offer:

• Opportunity to work on cutting-edge AI-driven products
• Collaborative and innovative engineering culture
• Flexible working arrangements
• Competitive salary and benefits package
• Career growth opportunities in a rapidly expanding domain

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Our RUN department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts leveraging IVALUA procurement solutions for our customers post go-live. The team is still growing in order to guarantee the satisfaction of a growing number of customers.

ROLE:

Here at Ivalua, we are currently looking for a Customer Application Engineer. You will be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the applications in operational and technical terms. You will own enhancements, Upgrades and Application Performance Tuning Activates. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package).

WHAT YOU WILL DO WITH US

Management of customer relations on the application

• Dedicated contact for the customer administrator of the Ivalua solution on 1 to 5 accounts
• Responsible for your customers satisfaction by providing attention and technical expertise
• Weekly meeting (prioritization of requests) and monthly meeting (maintenance report, improvement plan and new subjects) with the customer and the integrator partner

Maintenance:

• Follow-up, qualification, and prioritization of customer requests
• Expertise needed in troubleshooting code and SQL issues
• Staying up to date with trends with new syntax, query optimization, and 
• Prior knowledge of C# .NET & SQL frameworks to best support existing and future Ivalua customers
• Ability to communicate well with customers and team members

Change requests:

• Analysis of needs, deviations and customer processes in connection with project engineers, production of costs of requests.
• Parameterization of the solution and reduction of specific code

Upgrade solution:

• Preparation of the upgrade: generic and specific code (to be reduced), parameters, tests
• Customer acceptance and production
• Customer support and follow-up of associated anomalies

Expertise in solution and Customer Satisfaction:

• Training in new and advanced products. Support for partners and customers
• Feedback to R&D of customer needs and projects
• Punctual participation in customer specification and configuration workshops.

YOUR PROFILE

Skills and Experience:

• Minimum 4 years of experience on L3/L4 Software Product Technical Support Process
• You have experience as a developer in object-oriented language (ideally C#) acquired through at least projects, internships or work-study.
• You are a master of SQL (writing and optimizing queries)
• You have experience in technical support, and if possible customer management. 
• Preferred University degree in BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage

Soft Skills :

• Excellent written and verbal communication skills  and at ease in a multicultural environment
• You have strong autonomy and good management of priorities
• You want to develop your customer relationship management skills.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans - Ivalua Linkedin

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

About the Position

The Senior Algorithm Developer is responsible for developing and maintaining the optimization engines and ancillary calculations in our products. These form a core part of the overall company’s platform offering and require in-depth domain knowledge and mathematical programming experience. Not only does this role address the platforms content software development needs, but it also covers the technical support element to the business. This includes interaction with clients to understand the domain issues they are trying to solve, as well as the implementation of these solutions.

Key Accountabilities and Duties
Algorithm Design and Development:

• Research new and emerging technologies in the energy domain (concentrating on specific areas, e.g. transmission developments, market rules, etc.)
• Propose concise and performant formulation specifications for new features required
• Develop the proposed feature/s while maintaining high quality coding standards (see “High Code Quality Contribution” accountability)
• Design, develop, review, re-factor, and maintain software with quality and performance in mind
• Collect feedback from design and technical staff on development needs
• Conduct technical testing to resolve existing or introduced problems
• Engage in requirement specification process for new software functionality
• Produce technical documentation such as incremental design specifications and user manuals.

Technical Support:

• Liaise with colleagues and clients to reproduce and correct any defective software
• Provide technical advice and suggestions to customers
• Ensure high priority items are addressed urgently, providing timely responses
• Understand the clients query, answering technical queries concisely in language they understand (i.e. understand the domain).

High Code Quality Contribution:

• Produce concise high-quality code, with performance and memory considerations at the forefront of any design
• Develop and demonstrate functionality through PoC (proof of concept) builds
• Understand core programming paradigms
• Experience with core development fundamentals, e.g. system architecture, memory management, parallel processing, base classing, etc.
• Add to engineering team’s culture of high code quality.

Global Team Interaction and Collaboration:

• Seek support from local and global developer teams when required
• Recommend solutions and options to global team when required
• Participate in global projects and attend stakeholder meetings, as and when required (often outside of “normal” work hours, due to the global nature of the meetings).

Required Knowledge, Skills and Experience:

• 5+ years of experience with .NET (including VB.NET and C#), and other development languages (e.g. C++, Python, etc.)
• Strong mathematical skills, with solid theoretical background in numerical analysis and optimization techniques
• Experience working in an Agile development environment
• Experience with linear and mixed integer programming tools
• Familiarity with analytical tools, such as Unit Commitment, Economic Dispatch, Load Flow, Contingency Analysis, etc.
• A deep understanding of Operations Research
• Strong knowledge and experience working with complex models
• Strong knowledge and experience working with energy system modelling and simulation, analysis and operation, optimization and numerical analysis methodology.
• Ability and willingness to work independently and collaboratively
• Ability to interact effectively with team members
• Ability and desire to effectively present to others
• Driven and passionate about the code and products being produced.

Education:
• Bachelor's Degree in Computer Science or a related field
• Post graduate degree (MSc, PhD, etc.), comp science , Maths, in relevant field.

• 9+ years of experience in product development field
• 2+ years of recent experience in building products on cloud
• Strong understanding of data structures, algorithms, and designing for performance
• Strong knowledge in OOPS with .Net, C# or relevant technologies with SQL Server or any RDBMS
• For Fullstack roles, hands-on experience in development with either Angular, VueJS or React
• Experience with Microservices Architecture
• Hands-on experience in building products for Unix systems in addition to Windows
  
• Working knowledge of CI/CD pipelines and AWS/Azure cloud services
• Knowledge of asynchronous programming and WebAPI development is required
• Knowledge and awareness of cloud/ application security is a must (OWASP, PII, GDPR)
• Extensive experience in mentoring junior engineers to success
• Strong logical, analytics and problem-solving skills
• Must be able to work effectively across team boundaries
• Attention to details
• Strong oral and written communication skills

• Graduate/Master's degree in Computer Science, Engineering, or a related discipline
• Strong logical, analytics and problem-solving skills
• Must be able to work effectively across team boundaries
• Attention to details
• Ability to work independently
  
  #LI-RK1
  
  

About the Position

Reporting to the Software Engineering Manager and as a member of the Development team at IDC, the Software Engineer is responsible for delivering quality and performant software and design to handle the vast array of use cases that our customers have today. This role is responsible for Developing Software Solutions by learning information needs, discussing with managers, studying systems flow, data usage, finding problem areas and coming up with solutions & following the software development lifecycle.

Candidate Requirements

• Responsible for technical development of multiple projects & products
• Working on data structures & algorithms, time & space complexity, OOPs
• Transforming Logic to Code
• Designing and developing UI front end Technologies.
• Working on web application development
• Developing products by using different technologies
• Doing optimization of Code
• Working on Debugging and fixing Cross Browser Compatibility issues and Optimization for web by using best practices
• Making sure that Web applications are secure
• DevOps transformation using Agile and SCRUM methodologies.
• Provide recommendations for continuous improvement.
• Work alongside other team members & Leaders to elevate technology and consistently apply best practices.

Qualifications, Skills & Experience

• BE / B.Tech / M.Tech in Computer Science or a related field
• 3 – 5 years’ experience in product development field with hands on experience.
• Experience building large scalable systems
• Recent experience in building products on cloud is a plus
• Knowledge of asynchronous programming and Web API development is required
• Knowledge and awareness of cloud/ application security is must (OWASP at the minimum)
• Strong knowledge in OOPS with C#, .Net (or Java) with SQL Server or any RDBMS
• Strong experience in architecting and building multi-threaded, distributed systems.
• Strong knowledge of data structures, algorithms, and designing for performance.
• Ability to achieve stretch goals in a highly innovative and fast paced environment.
• Extensive experience of mentoring junior engineers to success.
• Experience with Microservices Architecture is a plus
• Working knowledge of CI/CD pipelines and AWS/Azure cloud services is plus
• Hands on experience of building products for UNIX systems in addition to windows is a plus
• Excellent Communicatiion

About the Role 
As a Senior Software Engineer - Generative AI at Energy Exemplar, you will play a key role in architecting and scaling AI-powered product capabilities across Energy Exemplar’s simulation and planning platforms. 
This role goes beyond feature delivery and includes designing reusable Agentic AI platforms, enabling multiple product teams to safely and consistently build AI agents aligned with energy-market domain requirements. 

Responsibilities 

• Architect, design and implement end-to-end Generative AI systems, including advanced RAG, and Agentic AI workflows, and multi-modal orchestration across Energy Exemplar products. 

• Design and build Agentic AI platforms that support creation, orchestration, monitoring, evaluation, and governance of AI agents across multiple use cases and teams. 

• Define domain-aware RAG architectures, enabling AI agents to reason over energy market rules, model inputs, constraints, and simulation outputs. 

• Lead development of production-grade AI services using Python and/or .Net/Java, ensuring high reliability and performance for enterprise customers. 

• Design AI data pipelines leveraging Azure OpenAI, Azure AI Foundry, Azure AI Search, and Azure Storage (preferred) or equivalent services. 

• Establish standards for prompt management, agent memory, tool invocation, evaluation metrics, observability, and cost control. 

• Collaborate with product managers, energy domain experts, and cloud teams to align AI solutions with real customer workflows. 

• Mentor and guide engineers on AI, backend, and full-stack design best practices. 

• Ensure AI solutions comply with security, compliance, and responsible AI requirements relevant to critical infrastructure software. 

• Influence technical roadmap decisions related to AI platforms and capabilities. 

• Stay current with advancements in Agentic AI, Azure AI services, and enterprise AI architecture patterns. 

 Qualifications, Skills & Experience 

• 5–10 years of professional software engineering experience with strong expertise in Python and/or .Net/ Java. 

• Proven experience delivering production Generative AI solutions, including RAG implementations, at scale. 

• Demonstrated ability to design and build Agentic AI agents & platforms 

• Deep understanding of LLMs, agent orchestration patterns, vector search, prompt optimization, memory strategies, and evaluation frameworks. 

• Hands-on experience with cloud-native architecture (preferably Azure), containers, and orchestration platforms. 

• Solid background in distributed systems, api-driven architectures, and product-scale platform design 

• Experience leading technical design discussions and mentoring engineers. 

• Strong debugging, performance tuning, and problem-solving skills. 

• Excellent communication skills, capable of influencing both technical and non-technical stakeholders. 

• Ability to balance innovation with engineering rigor and long-term maintainability.