We are seeking a Senior Applied AI Engineer to lead the development of an advanced automation framework powered by Large Language Models (LLMs). At BOLD, we aren’t just following the AI trend; we are building the future of intelligent automation. This isn’t about simple chatbots—it’s about engineering agentic workflows that can reason, plan, and adapt dynamically to solve complex, real-world career challenges. 

If you are a JavaScript/TypeScript expert who lives at the intersection of software engineering and cutting-edge AI, we want you on our global team.

About this team 

The AI Technology Team within our Product Technology Group serves as BOLD’s internal incubator for applied AI, leveraging the latest large-language models to tackle our most complex challenges.

What you'll do

• Build Agentic Systems: Implement multi-step workflows leveraging reasoning, self-reflection, and adaptive execution strategies.

• Architect RAG Pipelines: Design retrieval-augmented generation (RAG) and memory-augmented architectures to ensure long-term system adaptability.

• Optimize LLM Performance: Refine prompts, experiment with few-shot learning, and utilize fine-tuned models to maximize accuracy and efficiency.

• Innovate with Data: Explore NLP techniques, embeddings, and vector databases to drive continuous system improvement.

• Ensure Reliability: Develop robust model evaluation frameworks to guarantee the accuracy and safety of AI-driven products.

• Collaborate Globally: Work across high-performing, cross-functional teams to translate vision into end-to-end production features.

What you'll need 

• Experience Level: 5+ years of professional software engineering experience, with at least 2+ years of hands-on experience building and deploying LLM-powered applications.

• Bachelor/ Master’s Degree in Computer Science, Data Science, or other related engineering branches.

• Core Technical Mastery: Expert-level proficiency in JavaScript and TypeScript.

• AI Engineering Expertise: Proven experience building with LLMs, prompt chaining, and feedback loops.

• Advanced Framework Knowledge: Hands-on experience with LangChain, LangGraph, and/or LlamaIndex.

• Architectural Savvy: Deep understanding of software stacks, database modeling, CI/CD, and service-oriented architectures.

• Visionary Mindset: Familiarity with multi-modal models (vision + text) and a passion for staying ahead of the AI curve.

• Communication: The ability to explain complex technical concepts to diverse stakeholders and collaborate effectively.

What's good to have

• 7+ years of overall engineering experience.

• Experience with Python or web automation frameworks like Playwright.

• Deep knowledge of Machine Learning algorithms (Regression, Neural Networks, Deep Learning).

• Experience with self-hosted models, LoRA adapters, and fine-tuning.

• Exposure to Cloud infrastructure (AWS/Azure) and deployment tools like Jenkins.

Benefits

Outstanding Compensation

• Competitive salary
• Bi-annual bonus
• 401(k) plan with match
• Equity in company
• Flexible spending accounts (health, dependent care)
• Internet and home office reimbursement
• In-office catered breakfast and lunches

100% Full Health Benefits

• Medical, dental, and vision (optional plans for your family)
• Life & long-term disability insurance (optional)
• Mental health support and resources
• Wellness reimbursement (gym, health apps, etc.)
• Pet Insurance (optional)

Flexible time away

• Flexible PTO
• Sick time policy
• Observed holidays

Certain group health plans are required to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for the Triple S Salud medical benefit plans are linked below as of July 1, 2022:

https://salud.grupotriples.com/en/transparency-in-coverage-machine-readable-files/

ELIGIBILITY 

LOCATION

This position is open to residents of Puerto Rico and US citizens willing to relocate to Puerto Rico.

#LI-Hybrid

Location: Remote - (Mexico)

How You'll Make an Impact:

As a Sales Manager (Account Executive), you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

Our Sales Team:
The Sales team is driven by the opportunity to build strong relationships, solve customer challenges, and drive business growth.

People who excel on our team are goal-oriented, adaptable, and effective delivering results and passionate to spread all the innovation behind our product to different types of customers.

What makes us special is our ability to stay connected and motivated, no matter where we are. Through open communication, teamwork, and a shared commitment to success, we support each other and celebrate wins together—because when one of us succeeds, we all do.

What You Bring to the Team:

• Ability to meet and exceed aggressive sales goals.
• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise

What Sets You Up for Success:

• Experience in selling technology solutions into the hotel or hospitality industry. This is a MUST HAVE.
• A self-motivated, results-oriented mindset with a passion for business development.
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.
• Fluent English is a MUST HAVE.

Bonus Skills to Stand Out (Optional):

• Good knowledge of PMS technology
• Multilingual capabilities.
• Experience in the hospitality or lodging operations

#LI-LP1