Engineering Manager Jobs in Puerto Rico.
All active Engineering Manager roles based in Puerto Rico.
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Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Dedrone, by Axon is the world’s most trusted smart airspace security company. Hundreds of commercial, government and military customers around the world rely on Dedrone’s comprehensive, command and control (C2) solution to protect against the persistent and escalating threat from drones while enabling “good” drones to fly.
By leveraging AI/ML, Dedrone is the only solution that provides continuous, autonomous interrogation and verification of drones that enables both multi-sensor and multi-mitigation options onto a single fused "pane-of-glass". Whether on-premise / air-gapped or in the cloud, Dedrone customers can easily detect, track, identify, analyze, and mitigate drone threats.
What You’ll Do
Location: Puerto Rico (remote)
Travel: 80% travel across LATAM, Central/South America, Caribbean
Reports to: Service Delivery Manager, Latin America
- Lead end-to-end deployments, acting as primary point of contact post-sale. This includes pre-deployment planning, hardware logistics, stakeholder alignment, on-site support, and go-live enablement.
- Deliver role-based training to customer drone teams, public safety operators, command staff, and IT teams. Tailor delivery to non-technical and highly technical audiences.
- Guide customers in creating operational policies and workflows that integrate Dedrone systems with broader agency technology stacks, including Axon Evidence, body-worn cameras, and in-car video systems.
- Coordinate and manage third-party training and integration vendors, ensuring accountability and delivery quality.
- Conduct site assessments to inform hardware placement and operational design.
- Build, iterate, and maintain deployment documentation, SOP templates, training plans, and internal handoffs.
- Provide post-deployment monitoring and escalation, ensuring all stakeholders are aligned on success metrics, issues, and resolutions.
- Capture and relay customer feature requests, bug reports, or process gaps to Product and Engineering teams.
- Attend strategic customer meetings with Sales to provide technical validation and deployment context.
- Lead or assist in POCs, including setup, training, validation of success criteria, and customer debriefs.
- Support RFP/RFI responses with technical and services detail.
- Draft or validate Statements of Work (SOW) based on scoped deployment complexity and customer readiness.
What You Bring
- 3–5 years of experience in customer-facing roles (Professional Services, Field Engineering, Sales Engineering, Deployment)
- Direct experience deploying hardware/software solutions in complex operational environments
- Understanding of drone systems, airspace management, RF sensing, or UAS programs (FAA Part 107 certification preferred or obtained within 3 months)
- Deep familiarity with IP networking, SNMP, DHCP, PoE, Linux CLI, and basic system administration
- Confident training presence; able to present technical workflows clearly to executives, end users, and technical teams alike
- Experience working with public safety agencies, particularly law enforcement or security operations
- Project and stakeholder management skills; ability to own a deployment from kickoff to success
- A passion for emerging technology, safety, and customer success
- Willingness to travel heavily and adapt to dynamic customer needs in the field
- Must be able to lift at least 50 pounds and must be physically capable of climbing ladders, stairs, and working in an elevated environment
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonJoin Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As the In-Market Product Manager for LATAM & Puerto Rico, you will lead the definition and execution of Axon’s product strategy across the region — spanning our Digital Evidence Management (DEMs) and Devices portfolios.
You will be responsible for translating the realities of diverse public safety ecosystems across LATAM — including federal, state, and municipal agencies — into clear, actionable direction for our global product teams. You’ll partner closely with regional Sales and Customer Success teams to identify opportunities, shape tenders and procurement processes, and drive adoption, while ensuring Product and Engineering remain aligned to what’s feasible and high-impact.
This is a highly autonomous role requiring a blend of market fluency, technical breadth, and disciplined execution. You’ll represent regional needs within Axon, balancing the urgency of field operations with the rigor of product development.
What You’ll Do
Location: Remotely from Puerto Rico and on the road 35% of time
Reports to: Sr Director, International Product Management
- Lead Axon’s Expansion in LATAM & Puerto Rico: Define and execute the strategy for introducing and scaling Axon’s full ecosystem — from body cameras to digital evidence management — across the region.
- Core Product Discovery: Truly discover user and regional need and VoC to ideate and build out comprehensive engineering and product briefs
- Core Product Management: Work directly with distributed Engineering and Product teams to build localized features or iterations end to end to deliver market value at speed.
- Partner with Customers and Sales: Work directly with agencies and Axon’s regional sales team to uncover operational needs and translate them into clear product priorities.
- Shape Product Strategy: Represent LATAM realities in global product planning, ensuring our roadmaps reflect regional constraints (e.g., infrastructure variability, procurement models, regulatory environments) and deliver meaningful impact in the field.
- Bridge Sales and Product: Bring clarity and structure to fast-moving, multi-country deals. Align what’s promised externally with what can be delivered internally, ensuring precision and follow-through.
- Drive Tender Success: Engage early in regional tenders and RFPs to shape requirements, guide proposal strategy, and position Axon to win high-impact opportunities.
- Champion Axon’s Ecosystem: Act as the regional advocate for Axon’s technology, demonstrating how our connected, cloud-first solutions transform public safety outcomes.
Experience
- 6+ years in product management, with direct experience engaging customers and translating field needs into product outcomes.
- Proven experience building projects E2E.
- Proven ability to operate autonomously in complex, cross-functional environments and manage relationships with senior stakeholders.
- Experience spanning both software and hardware products; familiarity with SaaS, Cloud, or IoT ecosystems is a strong plus.
Skills
- Strategic Problem-Solving: Skilled at structuring ambiguity, identifying trade-offs, and driving alignment across diverse teams operating in multiple countries.
- Strong core Product Management & Engineering accumen: Skilled Product Manager that can truly reverse engineer user need and build features end to end with Engineers, driving the development and product roadmap. Ensuring UX and UI standards are met and the products are all being built and executed with a 'Product first' mindset.
- Technically Broad: Able to quickly understand and explain how Axon’s connected ecosystem delivers superior outcomes compared to on-premise or point solutions.
- Detailed and Organized: Brings rigor to execution—tracking commitments, dependencies, and documentation to ensure follow-through across distributed teams.
- Communication and Writing Clarity: Communicates with precision, turning complex technical or market concepts into clear, actionable narratives for different audiences across the region.
- Adaptable and Resilient: Thrives in a fast-paced, evolving environment, maintaining focus and momentum through changing market dynamics.
Languages
- Fluency in English and Spanish required
Travel
- Flexibility to travel across LATAM & Puerto Rico and internationally as needed (~20%)
Why You’ll Love This Role
- Hands-On Impact: You’ll have ownership of the success of Axon’s portfolio across LATAM & Puerto Rico, shaping product strategies and engaging directly with high-profile customers.
- Exciting Challenges: Work at the intersection of technology and public safety, tackling complex issues in diverse and rapidly evolving markets.
- Collaborative Environment: Join a passionate, driven team committed to enhancing safety and efficiency worldwide.
- Growth Opportunities: Axon values curiosity and initiative—your contributions will directly influence our international success.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonAbout Xtillion
Xtillion is a fast-growing AI solutions firm helping organizations build, operationalize, and scale high-value AI systems. We deliver end-to-end solutions, from design to deployment in real-world environments, combining deep data expertise with a strong focus on measurable business impact.
Based in San Juan, Puerto Rico, Xtillion partners with organizations across U.S. industries to solve complex, high-impact business problems. We invest in our people and offer opportunities to work on technically challenging, customer-facing systems that directly influence client success.
About the Role
We’re looking for an Engineering Manager to lead teams building and deploying AI-powered, production-grade software systems directly into customer environments.
In this role, you’ll operate at the intersection of technical leadership and client engagement. You’ll be responsible for guiding engineers through ambiguous problem spaces, ensuring high-quality execution, and maintaining strong alignment between business objectives and technical solutions.
This position is ideal for leaders who enjoy being hands-on when needed, working closely with clients, mentoring engineers, and owning the successful delivery of complex, real-world systems.
What You’ll Do
- Lead and support teams of software and data engineers delivering AI-enabled systems in production
- Own the technical execution and delivery of client-facing projects, ensuring quality, reliability, and outcomes
- Collaborate with cross-functional teams to translate business needs into production-ready systems
- Guide system and solution design across infrastructure, backend services, data platforms, and AI workflows
- Provide technical mentorship and coaching to engineers through problem solving sessions, code reviews, design discussions, and regular feedback
- Balance short-term delivery needs with long-term system maintainability and scalability
- Stay current with emerging AI and software technologies and apply them pragmatically to client solutions
What We’re Looking For
Required Qualifications
- 6+ years of full-stack software engineering experience
- 1-3 years of experience leading or managing technical teams
- Demonstrated ability to set technical direction for client-facing initiatives, balancing delivery commitments, stakeholder expectations, and technical quality
- Proven ability to lead client projects, build strong relationships, and deliver on-time results aligned with client goals.
- Experience designing, building and maintaining production-grade systems in cloud environments (e.g., AWS, Azure, etc.)
- Expertise in software engineering best practices, system design, and agile delivery methodologies
- Experience with version control systems (e.g., GitHub) and CI/CD processes
- Strong written and verbal English communication skills
Preferred Qualifications
- Experience building or deploying AI-enabled systems, including LLM-based workflows (e.g., RAG, agentic systems, fine-tuning)
- Experience with data-intensive systems, including ETL/ELT pipelines and analytical platforms
- Experience with Infrastructure as Code (e.g., Terraform)
- Experience with workflow orchestration (e.g., Airflow, AWS Step Functions)
- Strong experience with SQL and relational or analytical data systems
- Associate-level cloud architect certification (e.g., Azure Solutions Architect Associate, AWS Solutions Architect Associate, or equivalent)
Why Join Xtillion
At Xtillion, you’ll take ownership of meaningful, production-grade systems and work on software that is relied upon in real-world environments. You’ll join a fast-moving team where engineers influence technical direction and uphold strong engineering standards, supported by competitive compensation and meaningful opportunities for career growth.
Ready to Build What Matters?
Join Xtillion and be part of a collaborative team delivering real-world data and AI solutions at scale. If you’re excited about taking ownership of complex systems and turning AI into measurable business outcomes, we’d love to hear from you!
Learn more at https://www.xtillion.com
We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off and 401(k) plan.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact gguerrero@xtillion.com
Xtillion is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. Employment at Xtillion is based solely on a person's merit and qualifications.
Ready to apply?
Apply to Xtillion