About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Reporting and Analytics Team

We're a group of enthusiastic business analysts, data analysts, engineers, and Salesforce developers. We also have a team consisting of developers taking care of our SaaS toolsets. People matter the most. We try to create a culture where people feel productive and creative, can learn and grow, and every voice is heard. 

Projects run on agile methodology, and we tackle interesting problems from anomaly detection, to optimal product setup, retention prediction to analyzing macro market trends using gigabytes of data. Our stack consists of Python, SQL, Tableau, Apache Spark, AWS S3, and PostgreSQL. We also manage Salesforce (both marketing and sales processes).  While code quality matters, what defines us is our ability to combine strong technical solutions with a sharp business mindset.

About the Role

At Emplifi, data is more than numbers—it’s insight, innovation, and impact. As our Data Analyst, you’ll be at the forefront of shaping business and product decisions across the organization. We are looking for someone with natural curiosity, strong independence, and a deep sense of accountability—someone who thrives on discovering the "why" behind the data and who is motivated to deliver meaningful outcomes. You’ll uncover trends in the social media landscape that feed into global publications, deliver actionable insights that power our strategy, and support client success through fast, accurate data exports.

In this dynamic role, you'll also support Sales enablement and pipeline building, while mastering powerful technologies like Python, Databricks, PySpark, S3, and Airflow. You’ll work with terabytes of data in our evolving Data Lake, all within a collaborative and flexible Agile (SCRUM) environment where experimentation is encouraged and learning never stops.

What you'll Do Here

On-Demand Insights

• Support cross-functional stakeholders—including Management, Marketing, Sales, and Product—with timely, high-impact analyses
• Extract insights from large datasets (like TikTok usage) to inform business strategies and delight clients through ad-hoc data exports

Autonomous Insight Generation

• Work independently to define questions, mine data, perform analyses, and present actionable recommendations
• Take initiative to identify new opportunities where data can drive value

Automated Reporting Pipelines

• Build robust, automated ETL processes for recurring reports and dashboards
• Deliver standardized, visually compelling data products that are reliable and ready to use

Go Beyond Analytics

• Tackle complex challenges that blend analytics and data science - like improving product stickiness or identifying risk patterns
• Use tools like ChatGPT and LLMs to enrich data and streamline analysis for internal teams

What You’ll Bring To Us

Must Have Skills

• Advanced skills in Python, especially with libraries like Pandas and NumPy for report automation
• Proficiency in SQL and confident navigating large datasets
• Solid foundation in statistics, including descriptive and inferential techniques (e.g., bootstrapping)
• Fluency in English (spoken & written), with the ability to collaborate across teams and communicate technical insights to non-technical audiences
• A proactive, solution-oriented mindset - you seek out automation opportunities and innovate with emerging tools
• Ability to manage priorities and meet deadlines in a fast-paced Agile environment
• Strong sense of ownership and accountability - you own your outcomes

Your Work Style

• You actively participate in Agile ceremonies and contribute to our SCRUM culture
• You use JIRA for tracking, GIT for versioning, and follow clean, consistent code practices
• You help set the standard for data quality and scalability
• You choose the right tools and tech for each data challenge and are accountable for your deliverables

Additional Tools

• Experience with APIs and PySpark is a plus
• Familiarity with basic Machine Learning concepts such as regression, classification, and clustering
• Experience with Git/GitHub for version control
• Willingness to learn tools like Airflow, Databricks, or Grafana

What We Offer

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Unlimited Paid Time Off
• Sick Days & Community Service Days
• Multisport card
• Maternity and Parental Benefit
• Possibility to work from offices in Prague (Karlín), Brno (Impact Hub), Pilsen (Roudná)
• There’s more as well! Speak with us to find out all the details!

About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Marketing Team 

Marketing is the centre of creativity at Emplifi. We are a growing department with an attitude of if you can dream it, you can market it. The marketing team drives powerful initiatives that impact how we are seen by the rest of the world, and ultimately engages prospects and customers on a journey with us. Every role on our team holds a key function in the success of our business. You'll work alongside skilled marketing experts located across the globe, in addition to collaborating cross-functionally with other teams.

One thing we can promise is you'll never get bored. Being in a hyper-growth stage we have so many exciting adventures ahead of us. If you're looking for a job where you can have a real impact then you've come to the right place.   

About the Role

We’re looking for a strategic and execution-focused Customer Marketing Manager to drive retention, expansion, and advocacy across Emplifi’s customer base.

In this role will focus on turning satisfied customers into long-term partners and active advocates. You will own programs that increase customer engagement, drive cross-sell and upsell opportunities, and build a strong pipeline of customer proof to support growth.

You will play a critical role in ensuring Emplifi delivers value beyond the product—creating meaningful customer experiences that strengthen relationships and drive measurable business outcomes.

This role can be based in our European Offices in London, Munich or Prague.

What You’ll Do Here

• Work closely with leadership across Marketing, Customer Success, Sales, and Product to drive customer engagement, retention, and expansion across Emplifi’s customer base
• Partner with Product Marketing to develop and execute programs that ensure customers are realizing value from the platform, increasing adoption and long-term retention
• Drive campaigns and initiatives that support cross-sell and upsell opportunities, partnering with Sales and Customer Success to identify and activate expansion opportunities
• Drive reuse of demand generation campaigns and assets for customer audiences, tailoring messaging to support retention and expansion
• Scale Emplifi’s customer advocacy program, including case studies, testimonials, reviews, and reference management
• Identify, engage, and nurture customer champions, turning satisfied customers into active advocates and contributors
• Drive creative and engaging customer marketing activities across regions, balancing global consistency with local relevance
• Research, plan, and manage customer engagement programs, including webinars, roundtables, and virtual and in-person events
• Establish and run customer advisory boards in partnership with Product and Customer Success to ensure customer feedback informs product direction
• Support the strategy and execution of customer-focused events, including Emplifi’s user conference and regional activations
• Identify and engage third-party experts, partners, and customers to strengthen credibility and deepen relationships
• Manage program execution end-to-end, including logistics, vendors, and budgets, ensuring high-quality delivery across all initiatives

What You’ll Bring to Us

• 3+ years of experience in customer marketing, lifecycle marketing, or related marketing roles in B2B SaaS
• Proven ability to build and execute marketing campaigns to drive customer engagement, retention, and expansion
• An AI-first mindset, with the ability to continuously leverage AI tools to simplify processes, streamline workflows, boost efficiency, and drive measurable business impact
• Strong communication skills, both written and verbal
• Experience working cross-functionally with Sales, Customer Success, and Product Marketing
• Comfortable managing multiple programs and stakeholders across regions
• Experience with tools such as Salesforce, Marketo, and customer marketing platforms
• Strong organizational and project management skills
• Experience managing events, campaigns, and customer programs
• Data-driven mindset with the ability to measure and communicate impact
• High-energy, proactive, and execution-oriented

What We Offer

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Opportunity to use English on a daily basis
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

About the Role

Associate Account Executive, Inside Sales collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling ef.

What You’ll Do 

• Generates sales within assigned territory
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What You’ll Bring

• Fluency in English and proficiency in Czech or Slovak at a C1 level or above
• At least two years of B2B sales experience in high-tech products or services
• Bachelor’s degree is preferred, though equivalent experience will be considered
• Demonstrated ability to work independently and manage multiple priorities
• Strong communication skills for building and maintaining client relationships
• Experience collaborating across teams including channel, engineering, and marketing
• High motivation, adaptability, and a passion for technology and innovation

What You'll get

• 25 vacation days, 4 sick days, 21 paid medical leave days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Premium private medical insurance for employees and dependents
• Daily meal vouchers for restaurants and groceries (180 CZK per working day)
• Flexible cafeteria platform with thousands of lifestyle benefit options
• Multisport Card for gym and wellness, with family add-on options
• Annual public transport reimbursement up to a set limit
• Corporate mobile plan with optional family tariff
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside of Czech Republic, Veeam reserves the right to decline the application for the position. Remote work is only possible for employees located in Czech Republic. 

#LI-MP1

Why we're hiring:

At WPP, technology is at the heart of everything we do, and it is the Technology Operations teams mission, as part of Enterprise Technology, to enable our stakeholders to collaborate, create and thrive. Enterprise Technology is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data.  

As we continue on this transformation journey….  This role will carry out the effective and efficient everyday technology operations for WPP ET.  A trusted pair of hands to deal with level 1 and 2 issues as they present to the IT Service Desk and a trusted resource for Infrastructure and Management personnel to assist with project work when needed. The role will report into the Enterprise Technology Operations Lead and work closely with other teams within Enterprise Technology.

This is a 100% on site role.

What you'll be doing:

• Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET
• Provide on-site support to the WPP agencies
• Provide remote support, as needed, to WPP agencies across the wider region
• Ensure IT deskside operations and all standard technology services, including meeting room AV, are delivered and supported as needed
• Develop excellent relationships with the business user base
• Lead a customer-centred culture, championing activities to empower end users to get maximum utilization out of their technology tools
• Educate the business on how to use the Enterprise Technology service and maximise benefits
• Log all IT engagements into a ticketing system to ensure IT demand and performance data can be reported upon
• Onboarding and offboarding of new and departing employees, including user account administration and asset management
• Level 1 and 2 incident and problem management, including diagnosis, liaison with appropriate internal and external resources to drive resolution, and ticket management throughout the resolution process
• Ensure security procedures are followed, and 3rd parties are monitored during service engagements
• Act as the primary point of contact for AV support in meeting rooms within the Czechia WPP building
•  Assist users in setting up and troubleshooting AV equipment during meetings and events, ensuring a smooth user experience
• Provide hands-on support with AV hardware and software, including video conferencing systems, projectors, microphones, and speakers
• Conduct regular checks to ensure all AV equipment is functioning optimally
• Maintain an inventory of AV equipment, coordinating with the IT team for repairs, replacements, and upgrades as necessary
• Provide on-site AV support for both internal as well as external events, which may occasionally fall outside regular working hours
• Maintaining IT/Service Desk knowledge base and standard procedures
• Deployment of hardware and software to end users
• Management and installation/removal of break/fix or warranty replacement of IT related equipment
• IT asset procurement, inventory and Life cycle management
• Work with all the IT functions within the Enterprise Technology operating model to ensure the needs of the business are fulfilled
• Support WPP Global in promoting global standards and ensuring local implementation
• Support other IT teams with IT changes and ensure support priorities are localised and executed to plan
•  Perform basic device troubleshooting including resetting devices, cable management, providing console access for 3rd level teams/partners as part of Incident break fix or scheduled changes
• Facilitate and support refresh of local infrastructure (network and server)
• Availability where necessary for out-of-hours support
• Other duties as required

What you'll need:

• 3 – 5 years in an IT help desk / desk side support role
• Strong cross-platform experience in Windows and Mac, along with working knowledge of AV technology
• Excellent problem-solving skills
• Can-do attitude
• Someone that can empathize and communicate effectively with end users
• Builds excellent relationships, based on trust and mutual respect
• Excellent written and verbal communication skills
• Able to manage time effectively and set priorities appropriately
• Able to maintain professional demeanor under stress while remaining friendly and approachable to ensure a positive user experience

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid