About the Role

iCapital is seeking an experienced and highly capable Office Manager to lead operations for our Lisbon office. This is a critical role within the global Facilities team and is central to delivering exceptional, consistent workplace experience for our employees as the company continues to grow.

Today, the Lisbon office spans four floors and supports approximately 175 employees. We are looking for a strong operator and people leader who can scale operations, build and manage a growing onsite team, and serve as a trusted partner to business leadership.

This position reports to the Regional Facilities Manager for Europe, based in New York, and currently has one direct report, with anticipated team expansion as the office footprint and headcount increase.

Key Responsibilities

Office Operations and Facilities Management

• Lead all day to day operations to ensure the office is safe, clean, organized, and fully operational at all times.
• Own office services including supplies, pantry, snacks, beverages, and daily meal programs.
• Manage vendor relationships across cleaning, food and beverage, plant services, maintenance, deliveries, and other contracted services.
• Oversee office budgets related to operations, food, vendors, and events, including forecasting, invoice review, reconciliation, and expense tracking.
• Partner closely with Finance and Procurement teams to ensure strong financial controls and timely payments.
• Serve as the primary point of contact with building management and external partners, including insurance documentation and compliance requirements.
• Manage workplace service requests through OfficeSpace and ensure timely issue resolution.
• Oversee office equipment and technology assets in partnership with IT, including printers and shared devices.
• Support space planning, seating, and room usage across multiple floors using OfficeSpace.
• Manage incoming and outgoing mail, packages, and deliveries.

Employee Experience and Hospitality

• Create and maintain a professional, welcoming, and high-quality office environment for employees, visitors, and candidates.
• Partner with Talent Acquisition, HR, and IT on onboarding and offboarding logistics, including access, desk setup, and new hire readiness.
• Plan and execute internal events, employee engagement initiatives, and office wide celebrations, onsite and offsite.
• Act as a visible, trusted, and approachable presence in the office, modeling service excellence and professionalism.
• Continuously evaluate and improve workplace programs to enhance employee satisfaction and operational efficiency.

Office Relocation and Strategic Projects

• Serve as the onsite facilities lead for the Lisbon office relocation planned for 2027.
• Manage all phases of the move, including vendor coordination, space readiness, furniture and equipment setup, and post move stabilization.
• Collaborate with internal stakeholders and external partners to ensure a seamless transition into the new office.
• Support additional global and regional facilities initiatives as the business grows.

People Leadership and Growth

• Directly manage and develop onsite facilities staff, with responsibility for hiring, training, and performance management as the team expands.
• Establish scalable processes, standards, and documentation to support long term growth.
• Act as a strategic thought partner to regional and global facilities leadership as the Lisbon office evolves.

Qualifications and Experience

• Ability to work onsite Monday through Friday, 8:30 AM to 5:30 PM, with flexibility based on business needs.
• Fluency in Portuguese and English, both written and verbal.
• Demonstrated experience managing office operations in a fast paced, professional environment, ideally within a growing organization.
• Proven ability to manage vendors, budgets, and multiple priorities simultaneously.
• Experience leading and developing teams, with the confidence and maturity to scale operations over time.
• Strong organizational, time management, and prioritization skills.
• Excellent interpersonal and communication skills, with the ability to engage effectively at all levels of the organization.
• High level of discretion, professionalism, and integrity.
• Calm and composed under pressure, with strong problem solving instincts.
• Detail oriented, proactive, and highly accountable.
• Proficient in Microsoft Office and comfortable adopting new workplace and facilities technology tools.

We believe the best ideas and innovation happen when we are together. This is an onsite position and requires working 5 days in the office in Lisbon.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

Valtech is looking for a Flutter Lead Developer to shape our cross-platform mobile and web application landscape. In this role, you will own the technical strategy, architecture, and delivery of scalable, high-performing Flutter applications that power digital experiences across our business. Working at the intersection of design, development, and product, you’ll lead a cross-functional team of developers and testers, define best practices, and transform ideas into elegant, responsive, and maintainable apps. You will play a key role in driving technical excellence and Flutter adoption, while mentoring others and contributing to a culture of innovation and quality.

Role responsibilities

• Lead Flutter mobile app development across Android / iOS.
• Focus on best engineering practices for quality, clean code, testing & observability.
• ⁠Architect scalable, maintainable, and performant mobile solutions.
• Mentor and guide Flutter developers; conduct code reviews.
• Collaborate with product, design, and backend teams.
• Ensure code quality, testing, and CI/CD integration.
• Stay updated with Flutter/Dart trends and best practices.
• Manage technical risks and project timelines.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 7+ years of total development experience, with at least 3+ years in Flutter development. 
• Strong knowledge of data structures, modern design patterns, and best practices in object-oriented software engineering. 
• The ability to write clean and neat code that is easy to maintain. 
• The ability to cover all (or almost all) your work with tests. 
• Understanding the principles of user interface design. 
• Expert knowledge of the Dart language.
• Experience developing native applications (Android/iOS) will be a plus. 
• Knowledge of development and configuration tools (Git, Jira, Jenkins, etc.). 
• Experience with RESTful APIs to connect to back-end services. 
• Knowledge of modern architectural patterns in mobile development (BLoC, MVVM) and the principles of functional programming. 
• Understanding the principles of DRY and SOLID principles. 
• Experience in creating multi-module projects.
• Advanced level of English, both written and verbal.

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

Valtech is looking for a Flutter Lead Developer to shape our cross-platform mobile and web application landscape. In this role, you will own the technical strategy, architecture, and delivery of scalable, high-performing Flutter applications that power digital experiences across our business. Working at the intersection of design, development, and product, you’ll lead a cross-functional team of developers and testers, define best practices, and transform ideas into elegant, responsive, and maintainable apps. You will play a key role in driving technical excellence and Flutter adoption, while mentoring others and contributing to a culture of innovation and quality.

Role responsibilities

• Lead Flutter mobile app development across Android / iOS.
• Focus on best engineering practices for quality, clean code, testing & observability.
• ⁠Architect scalable, maintainable, and performant mobile solutions.
• Mentor and guide Flutter developers; conduct code reviews.
• Collaborate with product, design, and backend teams.
• Ensure code quality, testing, and CI/CD integration.
• Stay updated with Flutter/Dart trends and best practices.
• Manage technical risks and project timelines.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 7+ years of total development experience, with at least 3+ years in Flutter development. 
• Strong knowledge of data structures, modern design patterns, and best practices in object-oriented software engineering. 
• The ability to write clean and neat code that is easy to maintain. 
• The ability to cover all (or almost all) your work with tests. 
• Understanding the principles of user interface design. 
• Expert knowledge of the Dart language.
• Experience developing native applications (Android/iOS) will be a plus. 
• Knowledge of development and configuration tools (Git, Jira, Jenkins, etc.). 
• Experience with RESTful APIs to connect to back-end services. 
• Knowledge of modern architectural patterns in mobile development (BLoC, MVVM) and the principles of functional programming. 
• Understanding the principles of DRY and SOLID principles. 
• Experience in creating multi-module projects.
• Advanced level of English, both written and verbal.

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

• Private health insurance
  We hope you will never need it, but nevertheless, we offer private health insurance to all our employees.

• Education program
  We never stop learning, that’s why we offer our employees an educational program with training and certification.

• Wellbeing program
  We all deserve to live a healthy and well-balanced life. It's not an option, it's a necessity!

• Free beverages
  Enjoy free coffee, drinks, and snacks at work, or join one of our famous company dinners.

• Events
  We enjoy spending time together, not only at work. Ski trips, carting, laser-tag, wine tasting, picnics, cooking classes… you name it – we’ve done it! There are plenty of cool events to join and to get to know your colleagues.

• Competitive conditions
  Besides a competitive salary and 24 days of vacation, you will join annual company events with the whole team.

• Challenging projects
  Ready for a challenge? We guarantee you'll find challenging projects at Valtech!
  
  
• Cool colleagues
  What's the most important thing in a job? Cool colleagues with whom you spent most of the time during the week. We have a lot of them!
  
  
• Honest feedback
  Honesty, openness and respect are among our core values. We encourage an open feedback culture in order to build trust and grow together.

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

This role exists to transform partnerships into a predictable, high-converting acquisition channel, increasing sourced pipeline coverage to sustainable enterprise levels. Drive partner-sourced pipeline and ARR by operationalizing repeatable lifecycle, campaign, and co-sell motions across Tier 1 SIs and strategic ISVs.

How You'll Make an Impact:

Partner Lifecycle Ownership & Pipeline Acceleration

• Design and execute quarterly joint business plans and co-sell motions to drive sourced pipeline output across the partner portfolio
• Design and execute partner-led campaigns and co-sell playbooks to generate net-new opportunities.
• Operationalize execution cadence, including executive alignment and joint account planning.
• Primary KPI: Incremental sourced pipeline generated per partner.

Commercial Cadence, Forecasting, & Campaign Integration

• Manage the sourced pipeline weekly, driving forecast discipline and aligning with Sales Directors on pipeline commit and best-case scenarios.1
• Track partner-influenced opportunities, identifying stalled deals and deploying targeted intervention strategies.1
• Partner closely with ISV and Marketing teams to activate joint campaigns, ensuring velocity and tracking ROI to translate marketing commitments into measurable pipeline output.

Performance Visibility & Strategic Reporting

• Establish rigorous partner-level pipeline tracking and quantify the impact of activation on pipeline uplift.
• Drive strategic improvements in pipeline coverage and surface data-driven, capital-efficient growth levers to executive leadership.

You'll Enjoy This Role If You Have:

• A commercially-driven mindset with a strong bias for analytical execution.
• Direct experience in partner ecosystems, co-sell programs, or revenue-driving strategic alliances.
• Expertise in cross-functional collaboration (Sales, Marketing, RevOps) and proven ability to drive action across internal and external teams.
• A proactive, results-oriented approach, leveraging data to drive insights and influence partners for measurable outcomes.
• Fluency in data modeling (SQL & BI Tooling), KPI development, and reporting/dashboard creation to translate findings into strategic recommendations.
• Experience with Python for statistical and scoring analyses (preferred).

#LI-IA1 #LI-Remote

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

Valtech is looking for a Flutter Lead Developer to shape our cross-platform mobile and web application landscape. In this role, you will own the technical strategy, architecture, and delivery of scalable, high-performing Flutter applications that power digital experiences across our business. Working at the intersection of design, development, and product, you’ll lead a cross-functional team of developers and testers, define best practices, and transform ideas into elegant, responsive, and maintainable apps. You will play a key role in driving technical excellence and Flutter adoption, while mentoring others and contributing to a culture of innovation and quality.

Role responsibilities

• Lead Flutter mobile app development across Android / iOS.
• Focus on best engineering practices for quality, clean code, testing & observability.
• ⁠Architect scalable, maintainable, and performant mobile solutions.
• Mentor and guide Flutter developers; conduct code reviews.
• Collaborate with product, design, and backend teams.
• Ensure code quality, testing, and CI/CD integration.
• Stay updated with Flutter/Dart trends and best practices.
• Manage technical risks and project timelines.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 7+ years of total development experience, with at least 3+ years in Flutter development. 
• Strong knowledge of data structures, modern design patterns, and best practices in object-oriented software engineering. 
• The ability to write clean and neat code that is easy to maintain. 
• The ability to cover all (or almost all) your work with tests. 
• Understanding the principles of user interface design. 
• Expert knowledge of the Dart language.
• Experience developing native applications (Android/iOS) will be a plus. 
• Knowledge of development and configuration tools (Git, Jira, Jenkins, etc.). 
• Experience with RESTful APIs to connect to back-end services. 
• Knowledge of modern architectural patterns in mobile development (BLoC, MVVM) and the principles of functional programming. 
• Understanding the principles of DRY and SOLID principles. 
• Experience in creating multi-module projects.
• Advanced level of English, both written and verbal.

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a position based in Portugal. 

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

The Programme Manager holds end-to-end accountability for the delivery, assurance, and continuous improvement of complex, multi-workstream programmes.

The role is delivery-focused and operates at a senior level, with responsibility for programme outcomes, governance, and performance. The role also requires strong commercial awareness and the ability to support opportunity shaping and initiative definition in collaboration with Client Partners when needed.

Role responsibilities

• Own and oversee cross-workstream alignment, dependencies, and critical path across the full programme lifecycle.
• Define, own, and continuously evolve programme-level artefacts, governance, and reporting to support decision-making and assurance.
• Provide clear, insight-led executive reporting to senior client and Valtech leadership, highlighting risks, opportunities, and recommendations.
• Own programme assurance, including regular health assessments and proactive intervention.
• Shape and mobilise new initiatives and opportunities within the engagement.
• Identify and drive improvements to delivery models, team structures, and ways of working.
• Act as an escalation point for complex delivery, commercial, or stakeholder challenges.
• Ensure delivery outcomes align with strategic client goals and long-term account objectives.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• Proven experience leading complex programmes with multiple concurrent workstreams, teams, and senior stakeholders.
• Proven experience owning large-scale programmes or portfolios, including scope, budget, risk, and value realisation.
• Proven experience in the management of project budgets
• Demonstrates commercial acumen, including ownership of programme financials, forecasting, and optimisation of margin and efficiency.
• Supports opportunity shaping in collaboration with Client Partners, shaping ambiguous briefs into structured programmes and delivery approaches.
• Strong experience in delivery assurance: assessing programme health, identifying risks, gaps, and inefficiencies, and driving corrective action.
• Proven ability to design and evolve programme governance, operating models, and team structures.
• Experience using data and performance metrics to inform decisions and drive continuous improvement.
• Comfortable influencing across disciplines, markets, and seniority levels.
• Upper-Intermediate English level.

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a position based in Lisbon, Portugal.

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

We're looking for an experienced Senior Experience Researcher to join a multi-disciplinary agile team to help deliver rapid but great-quality experiences for users. You will apply best practice in facilitating research interviews, usability tests and client workshops. You will plan ongoing user research programmes and define information architecture and interaction design solutions. You will aim to continually improve the user experience and aid the user in achieving their primary outcomes simply, while always thinking about how to add delight. As a result you build trust with your clients. You enjoy engaging with users and project partners to understand the product’s context, and synthesise your findings into easily-digestible and memorable formats for the product team. You'll also be encouraged and supported in contributing to our Design Practice. 

About our Design team 

As part of the team, you'll be working on products and services for some of the world’s most influential companies. UX Researchers, through to Product and Motion Designers, work in dedicated teams; anyone who has worked at a startup or in a product company will feel right at home. We are involved from planning and strategy through to execution, being an advocate for the user every step of the way. You'll help the team to make informed design decisions, placing the needs of the user and the business at the centre of every piece of work. 

Designers at Valtech are: 

• Designing, prototyping, and building products and services used by people every day.  
• Confident using Figma, Miro, Adobe CC suite, and a variety of prototyping tools. 
• Client-facing, driving the presentation of the team's latest design work. 
• Inquisitive and eager to continuously improve and learn. 
• Collaborative and ego-free, able to give and receive feedback to and from all team members regardless of role or level. 
• Experienced in agile methodologies and software development practices. 
• Actively involved in growing the team by finding and attracting talent.

Role responsibilities

• Lead and facilitate discovery phases, employing a mix of research methods, workshops, and stakeholder engagement to uncover user needs and business challenges.  
• Plan and conduct user research, synthesizing findings into actionable insights that inform strategy and design. 
• Develop experience maps, service blueprints, and user journeys to communicate insights and define areas of opportunity. 
• Work collaboratively with product managers, engineers, and other designers to align on vision, priorities, and scope. 
• Translate discovery insights into compelling design concepts, prototypes, and recommendations. 
• Advocate for human-centred design, influencing stakeholders and ensuring design decisions are backed by evidence. 
• Facilitate co-creation sessions with stakeholders and users to explore solutions and validate ideas early. 
• Define and document design principles and frameworks that guide the overall experience. 
• Support usability testing, iteration, and refinement of experiences based on user feedback. 
• Mentor junior designers and contribute to the continuous evolution of our design practice. 
• Are a master of your craft, eager to take on tasks you've not tried before. 
• Can evidence exposure to AI, automation, or emerging technologies within experience design. 
• Are the gatekeeper for the quality of the products you work on. 
• Encourage product teams to experiment with new ways of working. 
• Explore new ways of generating ideas, bringing them to life and sharing them. 
• See the big picture and give user/business context for design decisions. 
• Use experience and client knowledge to spot and resolve problems. 
• Up for challenging conversations if needed to get to the best product. 
• Represent Valtech publicly by participating in talks, events and conferences. 

About you

You’re primarily focused on user-centred design, applying your abilities in facilitation, user research, interaction design, information architecture and user testing – amongst others. You'll enjoy engaging with users and project partners to understand the product’s context, and synthesize your findings into easily digestible formats for your team

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a position based in Portugal. 

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Please share examples of your work as PDFs or online case studies with your application. We’re interested in the activities you go through as you research, test, and present your thinking and conclusions. For example; use of data, interviews, workshops, sketches, concepts, flows, experience maps, prototypes, etc. ‘Finished’ visual designs are not the only focus here. All supplied examples will be handled in complete confidence. 

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re looking for a Senior Lead, People Analytics to advance our data-driven approach to talent and workforce strategy. In this highly impactful individual contributor role, you will own and drive high-priority analytics initiatives that influence how we attract, engage, develop, and retain top talent. You’ll partner closely with HR, Finance, and business leaders to translate workforce data into actionable insights that inform decision-making and elevate the employee experience at Upwork. This is an opportunity to operate as a strategic thought partner, delivering sophisticated analysis that directly influences executive-level decisions and long-term workforce planning.

Your Responsibilities:

• Lead end-to-end people analytics initiatives, from problem framing and hypothesis development to analysis, insight generation, and executive-level presentation.

• Design and implement scalable data models and analytical frameworks across talent acquisition, engagement, performance, workforce planning, and retention.

• Identify, evaluate, and champion AI and machine learning tools that enhance how we surface workforce insights, automate repetitive reporting tasks, and develop predictive models for attrition, hiring, and performance outcomes.

• Experiment with and integrate AI-assisted analysis — including the use of large language models and generative AI tools — to accelerate insight generation, improve narrative quality, and scale the team's analytical output.

• Partner with HR and business leaders to translate workforce data into strategic and actionable recommendations.

• Build and maintain dashboards, reporting tools, and scalable self-service analytics capabilities that increase data accessibility and adoption.

• Identify and remediate data quality gaps within Workday and related systems, strengthening the integrity and reliability of people data.

• Communicate nuanced analyses in a clear and compelling way to diverse stakeholders, from HR partners to executives.

• Leverage external benchmarks, industry trends, and best practices to inform Upwork’s people strategy.

• Ensure data integrity and compliance with privacy regulations while continuously improving data collection and analysis processes.
  
  

What it takes to catch our eye:

• Strong background in People Analytics, Workforce Analytics, or a related field with a proven track record of delivering strategic, business-impacting insights.

• Hands-on experience with Workday HCM, including building and maintaining advanced or custom reports, leveraging calculated fields, and improving data quality and reporting structures.

• Experience with Qualtrics and Greenhouse is a plus.

• Proficiency in analytics tools such as SQL, Python, R, Tableau, or similar platforms.

• Curiosity and hands-on experience with AI tools — including experience using LLMs, AI-assisted coding tools (e.g. GitHub Copilot), or ML frameworks to enhance analytical workflows or build predictive models.

• A forward-thinking mindset with a demonstrated ability to identify where AI and automation can meaningfully improve how people data is gathered, analyzed, and acted upon.

• Strong business acumen and ability to connect data insights to strategic objectives.

• Ability to independently lead and prioritize multiple high-impact initiatives in a fast-paced environment.

• Excellent communication skills, with the ability to distill complex analyses into clear, actionable recommendations.

• A passion for leveraging data to drive equity, inclusion, and positive employee experiences.

Come change how the world works.

Upwork is establishing its first international operational hub in Lisbon, Portugal. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (EEA, UK, and Switzerland).

The annual base salary range for this position is displayed below. Individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Annual Base Compensation
€63.000 - €79.000 EUR

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re looking for a Senior Lead, People Analytics to advance our data-driven approach to talent and workforce strategy. In this highly impactful individual contributor role, you will own and drive high-priority analytics initiatives that influence how we attract, engage, develop, and retain top talent. You’ll partner closely with HR, Finance, and business leaders to translate workforce data into actionable insights that inform decision-making and elevate the employee experience at Upwork. This is an opportunity to operate as a strategic thought partner, delivering sophisticated analysis that directly influences executive-level decisions and long-term workforce planning.

Your Responsibilities:

• Lead end-to-end people analytics initiatives, from problem framing and hypothesis development to analysis, insight generation, and executive-level presentation.

• Design and implement scalable data models and analytical frameworks across talent acquisition, engagement, performance, workforce planning, and retention.

• Identify, evaluate, and champion AI and machine learning tools that enhance how we surface workforce insights, automate repetitive reporting tasks, and develop predictive models for attrition, hiring, and performance outcomes.

• Experiment with and integrate AI-assisted analysis — including the use of large language models and generative AI tools — to accelerate insight generation, improve narrative quality, and scale the team's analytical output.

• Partner with HR and business leaders to translate workforce data into strategic and actionable recommendations.

• Build and maintain dashboards, reporting tools, and scalable self-service analytics capabilities that increase data accessibility and adoption.

• Identify and remediate data quality gaps within Workday and related systems, strengthening the integrity and reliability of people data.

• Communicate nuanced analyses in a clear and compelling way to diverse stakeholders, from HR partners to executives.

• Leverage external benchmarks, industry trends, and best practices to inform Upwork’s people strategy.

• Ensure data integrity and compliance with privacy regulations while continuously improving data collection and analysis processes.
  
  

What it takes to catch our eye:

• Strong background in People Analytics, Workforce Analytics, or a related field with a proven track record of delivering strategic, business-impacting insights.

• Hands-on experience with Workday HCM, including building and maintaining advanced or custom reports, leveraging calculated fields, and improving data quality and reporting structures.

• Experience with Qualtrics and Greenhouse is a plus.

• Proficiency in analytics tools such as SQL, Python, R, Tableau, or similar platforms.

• Curiosity and hands-on experience with AI tools — including experience using LLMs, AI-assisted coding tools (e.g. GitHub Copilot), or ML frameworks to enhance analytical workflows or build predictive models.

• A forward-thinking mindset with a demonstrated ability to identify where AI and automation can meaningfully improve how people data is gathered, analyzed, and acted upon.

• Strong business acumen and ability to connect data insights to strategic objectives.

• Ability to independently lead and prioritize multiple high-impact initiatives in a fast-paced environment.

• Excellent communication skills, with the ability to distill complex analyses into clear, actionable recommendations.

• A passion for leveraging data to drive equity, inclusion, and positive employee experiences.

Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (Canada). 

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

Upwork’s Marketing Analytics team is focused on optimizing our growth engines through rigorous experimentation and data-driven decision making. This role sits at the intersection of product and marketing, driving measurement and experimentation across the customer funnel to improve acquisition, engagement, and conversion. You will partner cross-functionally with product, marketing, SEO, and data science teams to design experiments, analyze user behavior, and build frameworks that inform growth strategy. This role also supports understanding organic discovery, including traditional search and emerging AI-driven discovery surfaces.

Your Responsibilities:

• Organic & AI Discovery Analytics: Support analysis of organic channels, including SEO and emerging AI-driven discovery (e.g., ChatGPT, Gemini). Evaluate performance signals such as engagement, traffic, and visibility.
• Strategic Communication: Present insights and recommendations to marketing leadership, influencing growth strategy and prioritization.
• Experimentation & Testing: Design, execute, and analyze A/B and incrementality tests. Define hypotheses, success metrics, and test duration, and conduct deep post-test analysis to inform decisions.
• Drive insights that improve conversion, engagement, and overall growth.
• Data Extraction & Technical Analysis: Extract and analyze large datasets using SQL, Python, or R to support experimentation, user behavior analysis, and growth initiatives.
• Experimentation Tooling: Utilize platforms such as Statsig, Optimizely, VWO, or similar tools to implement and monitor experiments across experiences.
• SEO Tooling: Leverage tools such as Google Search Console, SEMrush, Ahrefs, or similar to explore keyword performance and on-site engagement trends.

What it takes to catch our eye:

• A degree in Mathematics, Statistics, Economics, Computer Science, or a related quantitative field.
• Proven experience designing and executing experiments (A/B, multivariate, incrementality), including hypothesis development, metric definition, sample sizing, and post-test analysis.
• Experience in marketing or growth analytics, with a strong focus on customer funnels, acquisition, and conversion optimization. Experience with organic search and SEO analytics.
• Technical Proficiency: Strong SQL skills and proficiency in Python or R for analyzing large datasets and supporting experimentation and analytics workflows.
• Experimentation Tools: Experience with platforms such as Statsig, Optimizely, VWO, or similar tools used to run and monitor experiments.
• BI tools such as Looker or Tableau. (SEO-specific tools are a plus, e.g., Google Search Console, SEMrush, Ahrefs, Botify, Screaming Frog)
• Testing & Statistical Knowledge: Strong foundation in experimental design, statistical significance, and methods to measure incremental impact.
• Marketplace Context: Previous experience in a two-sided marketplace or consumer tech environment will be highly regarded.

Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

Saleforce Commerce Cloud Developer required to join our Engineering team here, at VML Enterprise Solutions

We are looking for a skilled Salesforce Commerce Cloud Developer to develop, customize, and integrate robust e-commerce solutions. You will work on client projects, leveraging your full-stack development expertise to build engaging storefronts, implement business logic, and connect SFCC with various internal and third-party systems. You may also have opportunities to mentor junior developers.

What you’ll be doing:

• Proven experience as a Salesforce Commerce Cloud Developer (formerly Demandware).
• Extensive experience as a full-stack developer, including solid proficiency in HTML, CSS3, and strong knowledge of modern JavaScript frameworks.
• Experience integrating Salesforce Commerce Cloud to other platforms through LINK partner cartridges and custom integrations.
• Strong experience developing integrations between SFCC and 3rd party systems.
• Strong exposure to OCAPI (Open Commerce API).
• Experience working effectively within an Agile team environment.
• Ideally, experience working with and mentoring junior Commerce Cloud developers.

If you know some of this, even better: 

• Salesforce Commerce Cloud Developer certification.
• Experience with SFRA (Storefront Reference Architecture).
• Experience with other Salesforce Clouds like Sales Cloud or Marketing Cloud

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID

Saleforce Commerce Cloud Developer required to join our Engineering team here, at VML Enterprise Solutions

We are looking for a skilled Salesforce Commerce Cloud Developer to develop, customize, and integrate robust e-commerce solutions. You will work on client projects, leveraging your full-stack development expertise to build engaging storefronts, implement business logic, and connect SFCC with various internal and third-party systems. You may also have opportunities to mentor junior developers.

What you’ll be doing:

• Proven experience as a Salesforce Commerce Cloud Developer (formerly Demandware).
• Extensive experience as a full-stack developer, including solid proficiency in HTML, CSS3, and strong knowledge of modern JavaScript frameworks.
• Experience integrating Salesforce Commerce Cloud to other platforms through LINK partner cartridges and custom integrations.
• Strong experience developing integrations between SFCC and 3rd party systems.
• Strong exposure to OCAPI (Open Commerce API).
• Experience working effectively within an Agile team environment.
• Ideally, experience working with and mentoring junior Commerce Cloud developers.

If you know some of this, even better: 

• Salesforce Commerce Cloud Developer certification.
• Experience with SFRA (Storefront Reference Architecture).
• Experience with other Salesforce Clouds like Sales Cloud or Marketing Cloud

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID

Saleforce Commerce Cloud Developer required to join our Engineering team here, at VML Enterprise Solutions

We are looking for a skilled Salesforce Commerce Cloud Developer to develop, customize, and integrate robust e-commerce solutions. You will work on client projects, leveraging your full-stack development expertise to build engaging storefronts, implement business logic, and connect SFCC with various internal and third-party systems. You may also have opportunities to mentor junior developers.

What you’ll be doing:

• Proven experience as a Salesforce Commerce Cloud Developer (formerly Demandware).
• Extensive experience as a full-stack developer, including solid proficiency in HTML, CSS3, and strong knowledge of modern JavaScript frameworks.
• Experience integrating Salesforce Commerce Cloud to other platforms through LINK partner cartridges and custom integrations.
• Strong experience developing integrations between SFCC and 3rd party systems.
• Strong exposure to OCAPI (Open Commerce API).
• Experience working effectively within an Agile team environment.
• Ideally, experience working with and mentoring junior Commerce Cloud developers.

If you know some of this, even better: 

• Salesforce Commerce Cloud Developer certification.
• Experience with SFRA (Storefront Reference Architecture).
• Experience with other Salesforce Clouds like Sales Cloud or Marketing Cloud

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID

Senior Product Designer (UX/UI) wanted to join our dynamic team at the Lisbon, Porto or Faro offices in Portugal.

The opportunity:

We are seeking a passionate and talented Senior Product Designer (UX/UI) to join our dynamic team in Portugal. This hybrid role is ideal for a highly skilled individual who excels in best-in-class user experience and user interface design and is eager to craft exceptional digital experiences that drive engagement and conversion. You will be at the forefront of digital design, problem solving with user-centricity at the core, and working collaboratively within a cross-functional team to craft delightful and impactful solutions for a diverse range of projects.

Please note that this job is a full-time perm position in Portugal, but the selection process will be conducted in English.

Please send over your CV in English.

What you’ll be doing:

You are a highly motivated, self-sufficient, and top-tier Senior Product Designer (UX/UI) with a drive to create exceptional digital experiences. Your passion for user experience and user interface design pushes you to find smarter, more effective ways of delivering high-quality outcomes, underpinned by a meticulous attention to detail across both concept and execution.

You understand the critical role of bridging the gap between UX and UI, bringing end-to-end expertise across products, services, devices, and channels. From defining user journeys and interaction models to refining visual design, micro-interactions, and component behaviour, you ensure every element is considered, consistent, and purposeful.

You will play a key role in shaping digital products and services end-to-end, working across the full design spectrum—from early discovery and experience definition through to polished, high-fidelity UI execution—while leading design thinking across complex and sometimes ambiguous problem spaces.

What we want from you:

• Proven ability to work autonomously and lead design within complex, fast-paced environments, often with incomplete or evolving requirements
• Strong experience in stakeholder management, with the ability to challenge, influence, and align senior stakeholders across disciplines
• Demonstrated ability to frame problems, define opportunities, and shape product direction, not just respond to briefs
• Proven ability to operate as a true end-to-end product designer, seamlessly transitioning between UX strategy, interaction design, and high-fidelity UI execution without loss of quality
• Confident working across a variety of clients, sectors, and problem spaces, quickly building domain understanding and adapting approach to different levels of design maturity and stakeholder expectations
• Comfortable operating within BAU and retained delivery models, balancing pace and quality while managing multiple workstreams, priorities, and stakeholders
• Strong experience working with complex, tokenised design systems, with a deep understanding of component architecture including variants, properties, and scalable design patterns
• Solid understanding of responsive design principles and behaviour logic, ensuring consistent and high-quality experiences across devices and platforms
• Advanced proficiency in Figma, with the ability to create scalable, well-structured design files that support collaboration, handover, and systemisation
• Experience working across multiple brands and visual identities, with the ability to adapt design approach while maintaining consistency, quality, and alignment to brand guidelines
• Ability to produce high-quality supporting design artefacts beyond core product UI, including prototypes, presentations, and visual assets (e.g. release notes, comms materials) to support stakeholder alignment, internal communication, and user research
• Expertise in translating user research and data into actionable insights, driving informed design decisions and building stakeholder confidence
• Strong communication and storytelling skills, with the ability to clearly articulate design rationale, trade-offs, and recommendations
• Deep understanding of accessibility standards, conversion principles, and user-centred design best practices

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Senior Product Designer (UX/UI) wanted to join our dynamic team at the Lisbon, Porto or Faro offices in Portugal.

The opportunity:

This hybrid role is ideal for a highly skilled individual who excels in best-in-class user experience and user interface design and is eager to craft exceptional digital experiences that drive engagement and conversion. You will be at the forefront of digital design, problem solving with user-centricity at the core, and working collaboratively within a cross-functional team to craft delightful and impactful solutions for a diverse range of projects.

Please note that this job is a full-time perm position in Portugal, but the selection process will be conducted in English.

Please send over your CV in English.

What you’ll be doing:

You are a highly motivated, self-sufficient, and top-tier Senior Product Designer (UX/UI) with a drive to create exceptional digital experiences. Your passion for user experience and user interface design pushes you to find smarter, more effective ways of delivering high-quality outcomes, underpinned by a meticulous attention to detail across both concept and execution.

You understand the critical role of bridging the gap between UX and UI, bringing end-to-end expertise across products, services, devices, and channels. From defining user journeys and interaction models to refining visual design, micro-interactions, and component behaviour, you ensure every element is considered, consistent, and purposeful.

You will play a key role in shaping digital products and services end-to-end, working across the full design spectrum—from early discovery and experience definition through to polished, high-fidelity UI execution—while leading design thinking across complex and sometimes ambiguous problem spaces.

What we want from you:

• Proven ability to work autonomously and lead design within complex, fast-paced environments, often with incomplete or evolving requirements
• Strong experience in stakeholder management, with the ability to challenge, influence, and align senior stakeholders across disciplines
• Demonstrated ability to frame problems, define opportunities, and shape product direction, not just respond to briefs
• Proven ability to operate as a true end-to-end product designer, seamlessly transitioning between UX strategy, interaction design, and high-fidelity UI execution without loss of quality
• Confident working across a variety of clients, sectors, and problem spaces, quickly building domain understanding and adapting approach to different levels of design maturity and stakeholder expectations
• Comfortable operating within BAU and retained delivery models, balancing pace and quality while managing multiple workstreams, priorities, and stakeholders
• Strong experience working with complex, tokenised design systems, with a deep understanding of component architecture including variants, properties, and scalable design patterns
• Solid understanding of responsive design principles and behaviour logic, ensuring consistent and high-quality experiences across devices and platforms
• Advanced proficiency in Figma, with the ability to create scalable, well-structured design files that support collaboration, handover, and systemisation
• Experience working across multiple brands and visual identities, with the ability to adapt design approach while maintaining consistency, quality, and alignment to brand guidelines
• Ability to produce high-quality supporting design artefacts beyond core product UI, including prototypes, presentations, and visual assets (e.g. release notes, comms materials) to support stakeholder alignment, internal communication, and user research
• Expertise in translating user research and data into actionable insights, driving informed design decisions and building stakeholder confidence
• Strong communication and storytelling skills, with the ability to clearly articulate design rationale, trade-offs, and recommendations
• Deep understanding of accessibility standards, conversion principles, and user-centred design best practices

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Senior Product Designer (UX/UI) wanted to join our dynamic team at the Lisbon, Porto or Faro offices in Portugal.

The opportunity:

This hybrid role is ideal for a highly skilled individual who excels in best-in-class user experience and user interface design and is eager to craft exceptional digital experiences that drive engagement and conversion. You will be at the forefront of digital design, problem solving with user-centricity at the core, and working collaboratively within a cross-functional team to craft delightful and impactful solutions for a diverse range of projects.

Please note that this job is a full-time perm position in Portugal, but the selection process will be conducted in English.

Please send over your CV in English.

What you’ll be doing:

You are a highly motivated, self-sufficient, and top-tier Senior Product Designer (UX/UI) with a drive to create exceptional digital experiences. Your passion for user experience and user interface design pushes you to find smarter, more effective ways of delivering high-quality outcomes, underpinned by a meticulous attention to detail across both concept and execution.

You understand the critical role of bridging the gap between UX and UI, bringing end-to-end expertise across products, services, devices, and channels. From defining user journeys and interaction models to refining visual design, micro-interactions, and component behaviour, you ensure every element is considered, consistent, and purposeful.

You will play a key role in shaping digital products and services end-to-end, working across the full design spectrum—from early discovery and experience definition through to polished, high-fidelity UI execution—while leading design thinking across complex and sometimes ambiguous problem spaces.

What we want from you:

• Proven ability to work autonomously and lead design within complex, fast-paced environments, often with incomplete or evolving requirements
• Strong experience in stakeholder management, with the ability to challenge, influence, and align senior stakeholders across disciplines
• Demonstrated ability to frame problems, define opportunities, and shape product direction, not just respond to briefs
• Proven ability to operate as a true end-to-end product designer, seamlessly transitioning between UX strategy, interaction design, and high-fidelity UI execution without loss of quality
• Confident working across a variety of clients, sectors, and problem spaces, quickly building domain understanding and adapting approach to different levels of design maturity and stakeholder expectations
• Comfortable operating within BAU and retained delivery models, balancing pace and quality while managing multiple workstreams, priorities, and stakeholders
• Strong experience working with complex, tokenised design systems, with a deep understanding of component architecture including variants, properties, and scalable design patterns
• Solid understanding of responsive design principles and behaviour logic, ensuring consistent and high-quality experiences across devices and platforms
• Advanced proficiency in Figma, with the ability to create scalable, well-structured design files that support collaboration, handover, and systemisation
• Experience working across multiple brands and visual identities, with the ability to adapt design approach while maintaining consistency, quality, and alignment to brand guidelines
• Ability to produce high-quality supporting design artefacts beyond core product UI, including prototypes, presentations, and visual assets (e.g. release notes, comms materials) to support stakeholder alignment, internal communication, and user research
• Expertise in translating user research and data into actionable insights, driving informed design decisions and building stakeholder confidence
• Strong communication and storytelling skills, with the ability to clearly articulate design rationale, trade-offs, and recommendations
• Deep understanding of accessibility standards, conversion principles, and user-centred design best practices

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Senior UX Designer – We're seeking an experienced professional for our rapidly expanding CX team, to work alongside Leads in UX, UI and Service Design, Optimization and Consulting.

The opportunity:

Reporting into the Lead UX, this is a role requiring someone with excellent ecommerce/online experience, and who has a portfolio to prove it.

As Senior UX Designer, you’ll be a key part of the team and expected to take the initiative in ensuring the customers’ needs and our clients’ requirements are fully understood and met by the proposed solution. This is a practical role requiring someone with excellent technical ability who can lead and craft UX project deliverables across all phases of the design process, including running business requirements workshops, research and usability testing, and the creation of design artifacts such as journey maps, wireframes and prototypes.

What you’ll be doing:

• Designing and running product definition and UX requirements workshops
• Scoping and managing a variety of both qualitative and quantitative research
• Analysing research data to identify and generate meaningful insights and behavioural patterns
• Using design thinking techniques to identify opportunity areas for new experiences, propositions, products and services, then help bring together the thinking around feasible, and viable solutions
• Creating design artefacts – e.g., personas, journey maps, storyboards, process flows, information architecture diagrams, wireframes, prototypes, etc
• Communicating, defending and building consensus around the desired product strategy and/or suggested design approach
• Working closely with stakeholders, fellow designers, program managers and developers, contributing to the improvement of the design quality and final user experience
• Collaborating with Account Leads, Head of UX, Head of CX and clients as a part of the creative process, understanding business drivers and provide UX leadership to clients and internal teams
• Presenting and communicating your ideas and design rationale both to working groups and C-Suite

What you should have:

• Significant proven experience, ideally at an agency
• Compelling portfolio that demonstrates high quality, best in class UX design
• Breadth of experience in e-commerce or complex journeys.
• Experience owning the full UX process, including running discovery phases (both internal and external and qualitative and quantitative research), and solving complex problems using design-thinking methods and techniques
• Solid information, interaction and experience design skills
• Ability to understand the array of technical constraints, user goals and business requirements that shape current and future developments
• Excellent client communication skills
• Strong portfolio is a must

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

At VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS3 #LI-HYBRID

Senior UX Designer – We're seeking an experienced professional for our rapidly expanding CX team, to work alongside Leads in UX, UI and Service Design, Optimization and Consulting.

The opportunity:

Reporting into the Lead UX, this is a role requiring someone with excellent ecommerce/online experience, and who has a portfolio to prove it.

As Senior UX Designer, you’ll be a key part of the team and expected to take the initiative in ensuring the customers’ needs and our clients’ requirements are fully understood and met by the proposed solution. This is a practical role requiring someone with excellent technical ability who can lead and craft UX project deliverables across all phases of the design process, including running business requirements workshops, research and usability testing, and the creation of design artifacts such as journey maps, wireframes and prototypes.

What you’ll be doing:

• Designing and running product definition and UX requirements workshops
• Scoping and managing a variety of both qualitative and quantitative research
• Analysing research data to identify and generate meaningful insights and behavioural patterns
• Using design thinking techniques to identify opportunity areas for new experiences, propositions, products and services, then help bring together the thinking around feasible, and viable solutions
• Creating design artefacts – e.g., personas, journey maps, storyboards, process flows, information architecture diagrams, wireframes, prototypes, etc
• Communicating, defending and building consensus around the desired product strategy and/or suggested design approach
• Working closely with stakeholders, fellow designers, program managers and developers, contributing to the improvement of the design quality and final user experience
• Collaborating with Account Leads, Head of UX, Head of CX and clients as a part of the creative process, understanding business drivers and provide UX leadership to clients and internal teams
• Presenting and communicating your ideas and design rationale both to working groups and C-Suite

What you should have:

• Significant proven experience, ideally at an agency
• Compelling portfolio that demonstrates high quality, best in class UX design
• Breadth of experience in e-commerce or complex journeys.
• Experience owning the full UX process, including running discovery phases (both internal and external and qualitative and quantitative research), and solving complex problems using design-thinking methods and techniques
• Solid information, interaction and experience design skills
• Ability to understand the array of technical constraints, user goals and business requirements that shape current and future developments
• Excellent client communication skills
• Strong portfolio is a must

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

At VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS3 #LI-HYBRID

Senior UX Designer – We're seeking an experienced professional for our rapidly expanding CX team, to work alongside Leads in UX, UI and Service Design, Optimization and Consulting.

The opportunity:

Reporting into the Lead UX, this is a role requiring someone with excellent ecommerce/online experience, and who has a portfolio to prove it.

As Senior UX Designer, you’ll be a key part of the team and expected to take the initiative in ensuring the customers’ needs and our clients’ requirements are fully understood and met by the proposed solution. This is a practical role requiring someone with excellent technical ability who can lead and craft UX project deliverables across all phases of the design process, including running business requirements workshops, research and usability testing, and the creation of design artifacts such as journey maps, wireframes and prototypes.

What you’ll be doing:

• Designing and running product definition and UX requirements workshops
• Scoping and managing a variety of both qualitative and quantitative research
• Analysing research data to identify and generate meaningful insights and behavioural patterns
• Using design thinking techniques to identify opportunity areas for new experiences, propositions, products and services, then help bring together the thinking around feasible, and viable solutions
• Creating design artefacts – e.g., personas, journey maps, storyboards, process flows, information architecture diagrams, wireframes, prototypes, etc
• Communicating, defending and building consensus around the desired product strategy and/or suggested design approach
• Working closely with stakeholders, fellow designers, program managers and developers, contributing to the improvement of the design quality and final user experience
• Collaborating with Account Leads, Head of UX, Head of CX and clients as a part of the creative process, understanding business drivers and provide UX leadership to clients and internal teams
• Presenting and communicating your ideas and design rationale both to working groups and C-Suite

What you should have:

• Significant proven experience, ideally at an agency
• Compelling portfolio that demonstrates high quality, best in class UX design
• Breadth of experience in e-commerce or complex journeys.
• Experience owning the full UX process, including running discovery phases (both internal and external and qualitative and quantitative research), and solving complex problems using design-thinking methods and techniques
• Solid information, interaction and experience design skills
• Ability to understand the array of technical constraints, user goals and business requirements that shape current and future developments
• Excellent client communication skills
• Strong portfolio is a must

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

At VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS3 #LI-HYBRID

Senior UI Designer wanted to join our cross-functional creative team and be at the forefront of digital design, focusing on creating interfaces that enhance user experience and drive conversion.

The opportunity:

This role is ideal for a strong individual, who is passionate about design. One who can think conceptually and lead the execution of online visual identity as well-being skilled in conversion-led design for transactional websites.

What you’ll get to do:

• You’ll create digital brand look and feel, and design pixel perfect responsive interfaces for clients, ensuring you meet both user and business needs.
• You’ll have experience of working with design systems to create design work at scale, along with an understanding of user centred design best practice, conversion design and accessibility principles.
• Your work will be of the highest standard and will impress clients and resonate within the eCom landscape, owning a compelling portfolio of digital design work.
• You’ll be hands-on and willing to work in a fast paced, ever-moving environment. You’ll keep up-to-date with the latest advances in technology, design trends and tooling.
• You’ll be able to communicate your design ideas and solutions to clients and other members of the team, whilst confidently defending your design decisions.
• You will work closely with stakeholders, fellow designers, UX consultants, product managers, and developers.

What you should have:

• Ability to contribute to and evolve a design system, not just use it
• Understanding of component logic, variants, properties
• Demonstrable eCommerce experience
• Experience with design tokens
• Responsive behaviour logic
• Excellent design skills, proficient in Figma, Sketch and Adobe Creative Suite.
• Comfortable working across multiple brands and visual identities, adapting design approach while maintaining consistency and quality
• Collaboration with developers on handover and implementation realities
• Great attitude, strong work ethic, excellent communication skills.
• Ability to manage own projects and to work quickly and accurately to tight deadlines.
• Able to multi-task, with excellent problem-solving abilities.
• Able to present concepts and design decisions.
• Enthusiastic, self-confident and self-motivated.
• Willing to adapt and take on new challenges and driven to continually improve.
• Passion for technology and web-based applications.
• Experience working in a digital or creative agency or in-house design studio
• Experience presenting to clients
• Degree educated in Graphic/UI design or similar discipline
• Compelling portfolio that demonstrates high quality design online, including eCommerce
• Have an outstanding eye for design and typography

Bonus points if you have:

• Ability to create high-fidelity, interactive prototypes that simulate real-world user journeys (Figma - must have; ProtoPie, Principle, Framer, Webflow
• Content-aware design
• Experience using AI tools to accelerate UI production workflows

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

At VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-AS3

Senior UI Designer wanted to join our cross-functional creative team and be at the forefront of digital design, focusing on creating interfaces that enhance user experience and drive conversion.

The opportunity:

This role is ideal for a strong individual, who is passionate about design. One who can think conceptually and lead the execution of online visual identity as well-being skilled in conversion-led design for transactional websites.

What you’ll get to do:

• You’ll create digital brand look and feel, and design pixel perfect responsive interfaces for clients, ensuring you meet both user and business needs.
• You’ll have experience of working with design systems to create design work at scale, along with an understanding of user centred design best practice, conversion design and accessibility principles.
• Your work will be of the highest standard and will impress clients and resonate within the eCom landscape, owning a compelling portfolio of digital design work.
• You’ll be hands-on and willing to work in a fast paced, ever-moving environment. You’ll keep up-to-date with the latest advances in technology, design trends and tooling.
• You’ll be able to communicate your design ideas and solutions to clients and other members of the team, whilst confidently defending your design decisions.
• You will work closely with stakeholders, fellow designers, UX consultants, product managers, and developers.

What you should have:

• Ability to contribute to and evolve a design system, not just use it
• Understanding of component logic, variants, properties
• Demonstrable eCommerce experience
• Experience with design tokens
• Responsive behaviour logic
• Excellent design skills, proficient in Figma, Sketch and Adobe Creative Suite.
• Comfortable working across multiple brands and visual identities, adapting design approach while maintaining consistency and quality
• Collaboration with developers on handover and implementation realities
• Great attitude, strong work ethic, excellent communication skills.
• Ability to manage own projects and to work quickly and accurately to tight deadlines.
• Able to multi-task, with excellent problem-solving abilities.
• Able to present concepts and design decisions.
• Enthusiastic, self-confident and self-motivated.
• Willing to adapt and take on new challenges and driven to continually improve.
• Passion for technology and web-based applications.
• Experience working in a digital or creative agency or in-house design studio
• Experience presenting to clients
• Degree educated in Graphic/UI design or similar discipline
• Compelling portfolio that demonstrates high quality design online, including eCommerce
• Have an outstanding eye for design and typography

Bonus points if you have:

• Ability to create high-fidelity, interactive prototypes that simulate real-world user journeys (Figma - must have; ProtoPie, Principle, Framer, Webflow
• Content-aware design
• Experience using AI tools to accelerate UI production workflows

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

At VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-AS3

Senior UI Designer wanted to join our cross-functional creative team and be at the forefront of digital design, focusing on creating interfaces that enhance user experience and drive conversion.

The opportunity:

This role is ideal for a strong individual, who is passionate about design. One who can think conceptually and lead the execution of online visual identity as well-being skilled in conversion-led design for transactional websites.

What you’ll get to do:

• You’ll create digital brand look and feel, and design pixel perfect responsive interfaces for clients, ensuring you meet both user and business needs.
• You’ll have experience of working with design systems to create design work at scale, along with an understanding of user centred design best practice, conversion design and accessibility principles.
• Your work will be of the highest standard and will impress clients and resonate within the eCom landscape, owning a compelling portfolio of digital design work.
• You’ll be hands-on and willing to work in a fast paced, ever-moving environment. You’ll keep up-to-date with the latest advances in technology, design trends and tooling.
• You’ll be able to communicate your design ideas and solutions to clients and other members of the team, whilst confidently defending your design decisions.
• You will work closely with stakeholders, fellow designers, UX consultants, product managers, and developers.

What you should have:

• Ability to contribute to and evolve a design system, not just use it
• Understanding of component logic, variants, properties
• Demonstrable eCommerce experience
• Experience with design tokens
• Responsive behaviour logic
• Excellent design skills, proficient in Figma, Sketch and Adobe Creative Suite.
• Comfortable working across multiple brands and visual identities, adapting design approach while maintaining consistency and quality
• Collaboration with developers on handover and implementation realities
• Great attitude, strong work ethic, excellent communication skills.
• Ability to manage own projects and to work quickly and accurately to tight deadlines.
• Able to multi-task, with excellent problem-solving abilities.
• Able to present concepts and design decisions.
• Enthusiastic, self-confident and self-motivated.
• Willing to adapt and take on new challenges and driven to continually improve.
• Passion for technology and web-based applications.
• Experience working in a digital or creative agency or in-house design studio
• Experience presenting to clients
• Degree educated in Graphic/UI design or similar discipline
• Compelling portfolio that demonstrates high quality design online, including eCommerce
• Have an outstanding eye for design and typography

Bonus points if you have:

• Ability to create high-fidelity, interactive prototypes that simulate real-world user journeys (Figma - must have; ProtoPie, Principle, Framer, Webflow
• Content-aware design
• Experience using AI tools to accelerate UI production workflows

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

At VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-AS3

CX Manager required to join our leading Customer Experience Team. 

What you’ll be doing:

• Account & Project Management  
• Main client point of contact for multiple clients, spanning different industries but all under the web / eCommerce umbrella  
• Get to understand a clients’ businesses and challenges in order to solve critical problems with strategic, cutting edge and innovative solutions  
• Central point of contact for all internal specialists to feed into e.g. UX/UI/consultancy/data/AI/developers and analytics  
• Create and manage statements of work, resourcing needs and timelines to ensure delivery against client-approved timings and budget 
• Commercially minded, able to create and manage budgets and monitor costs and ROI 
• Build strong client relationships to create a pipeline of future work  

Creative Management  

• Prepare and present creative briefs for UX/UI designers & copywriters and present creative visuals and copy back to the client 
• Customer Experience Mapping / Research projects 
• Manage research projects, ensuring projects remain on track and align with SOWs.  

Proposal Writing  

• Collaborate with your clients and your colleagues to scope and cost projects, create proposals and present compelling, business critical proposals  
• Actively seek and support the growth of your accounts by spotting new business opportunities, nurturing existing and new relationships and helping to strategically inform the future success of your clients’ businesses  

What you should have:

• Ability to constructively challenge the client / brief, and pull together the relevant skillsets to exceed client expectations   
• Experience of growing accounts – able to hunt down opportunities and create proposals that answer client needs   
• Ability to think strategically and to prioritise among competing tasks   
• Proven track record of managing multiple accounts & projects in a digitally creative environment   
• Understanding of customer touchpoints along the digital customer journey   
• Ability to write design briefs, think creatively and add value  
• Excellent problem-solving skills – able to work as the go between different roles within the CX team, client and delivery teams to ensure projects progress and are delivered to the highest quality  
• Good self-motivation, strong sense of initiative and ability to work under pressure and deliver on time   
• Excellent analytical skills, so that you can devise and implement strategies to benefit both Client and customer  
• Commercially focussed and comfortable with estimating, budget management and holding tight reigns on costs  
• Strong communication skills with the ability to communicate with multiple stakeholders both internally and with the client, at all levels  
• Strong written skills – ability to write proposals/presentations, and distil complex presentations, or in-depth research into bite sized information   
• Extremely organised, efficient and calm, able to get up to speed quickly  

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

At VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS3 #LI-HYBRID

CX Manager required to join our leading Customer Experience Team. 

What you’ll be doing:

• Account & Project Management  
• Main client point of contact for multiple clients, spanning different industries but all under the web / eCommerce umbrella  
• Get to understand a clients’ businesses and challenges in order to solve critical problems with strategic, cutting edge and innovative solutions  
• Central point of contact for all internal specialists to feed into e.g. UX/UI/consultancy/data/AI/developers and analytics  
• Create and manage statements of work, resourcing needs and timelines to ensure delivery against client-approved timings and budget 
• Commercially minded, able to create and manage budgets and monitor costs and ROI 
• Build strong client relationships to create a pipeline of future work  

Creative Management  

• Prepare and present creative briefs for UX/UI designers & copywriters and present creative visuals and copy back to the client 
• Customer Experience Mapping / Research projects 
• Manage research projects, ensuring projects remain on track and align with SOWs.  

Proposal Writing  

• Collaborate with your clients and your colleagues to scope and cost projects, create proposals and present compelling, business critical proposals  
• Actively seek and support the growth of your accounts by spotting new business opportunities, nurturing existing and new relationships and helping to strategically inform the future success of your clients’ businesses  

What you should have:

• Ability to constructively challenge the client / brief, and pull together the relevant skillsets to exceed client expectations   
• Experience of growing accounts – able to hunt down opportunities and create proposals that answer client needs   
• Ability to think strategically and to prioritise among competing tasks   
• Proven track record of managing multiple accounts & projects in a digitally creative environment   
• Understanding of customer touchpoints along the digital customer journey   
• Ability to write design briefs, think creatively and add value  
• Excellent problem-solving skills – able to work as the go between different roles within the CX team, client and delivery teams to ensure projects progress and are delivered to the highest quality  
• Good self-motivation, strong sense of initiative and ability to work under pressure and deliver on time   
• Excellent analytical skills, so that you can devise and implement strategies to benefit both Client and customer  
• Commercially focussed and comfortable with estimating, budget management and holding tight reigns on costs  
• Strong communication skills with the ability to communicate with multiple stakeholders both internally and with the client, at all levels  
• Strong written skills – ability to write proposals/presentations, and distil complex presentations, or in-depth research into bite sized information   
• Extremely organised, efficient and calm, able to get up to speed quickly  

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

At VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS3 #LI-HYBRID

CX Manager required to join our leading Customer Experience Team. 

What you’ll be doing:

• Account & Project Management  
• Main client point of contact for multiple clients, spanning different industries but all under the web / eCommerce umbrella  
• Get to understand a clients’ businesses and challenges in order to solve critical problems with strategic, cutting edge and innovative solutions  
• Central point of contact for all internal specialists to feed into e.g. UX/UI/consultancy/data/AI/developers and analytics  
• Create and manage statements of work, resourcing needs and timelines to ensure delivery against client-approved timings and budget 
• Commercially minded, able to create and manage budgets and monitor costs and ROI 
• Build strong client relationships to create a pipeline of future work  

Creative Management  

• Prepare and present creative briefs for UX/UI designers & copywriters and present creative visuals and copy back to the client 
• Customer Experience Mapping / Research projects 
• Manage research projects, ensuring projects remain on track and align with SOWs.  

Proposal Writing  

• Collaborate with your clients and your colleagues to scope and cost projects, create proposals and present compelling, business critical proposals  
• Actively seek and support the growth of your accounts by spotting new business opportunities, nurturing existing and new relationships and helping to strategically inform the future success of your clients’ businesses  

What you should have:

• Ability to constructively challenge the client / brief, and pull together the relevant skillsets to exceed client expectations   
• Experience of growing accounts – able to hunt down opportunities and create proposals that answer client needs   
• Ability to think strategically and to prioritise among competing tasks   
• Proven track record of managing multiple accounts & projects in a digitally creative environment   
• Understanding of customer touchpoints along the digital customer journey   
• Ability to write design briefs, think creatively and add value  
• Excellent problem-solving skills – able to work as the go between different roles within the CX team, client and delivery teams to ensure projects progress and are delivered to the highest quality  
• Good self-motivation, strong sense of initiative and ability to work under pressure and deliver on time   
• Excellent analytical skills, so that you can devise and implement strategies to benefit both Client and customer  
• Commercially focussed and comfortable with estimating, budget management and holding tight reigns on costs  
• Strong communication skills with the ability to communicate with multiple stakeholders both internally and with the client, at all levels  
• Strong written skills – ability to write proposals/presentations, and distil complex presentations, or in-depth research into bite sized information   
• Extremely organised, efficient and calm, able to get up to speed quickly  

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

At VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS3 #LI-HYBRID

Programme Manager wanted to join our team in Portugal.

The opportunity:

You will lead teams to deliver high quality, complex projects on budget and within a specified timeframe to achieve the potential benefits defined in the business case.  You'll work closely with the Account Director to achieve productivity goals and contribute to the organisation’s overall success.

What you’ll get to do:

• Accountable for all delivery across the programme
• Analyse, evaluate, and overcome programme risks, and produce accurate programme reports for management and stakeholders
• Maintain organisational standards of satisfaction, quality, and performance, including the creation and implementation of ways of working at the start of a programme
• Create and implement effective ways of working at the start of the programme and ensure these are adhered to throughout the project lifecycle
• Track and manage dependencies between projects and workstreams, creating programme level plans to ensure these are addressed
• Ensure programme goals are reached by keeping the workstreams updated on progress and any changes that need to be made.
• Provide support and guidance to project managers within your account and line management for several project managers outside of your account.
• Maintain a resource plan showing resource commitment across the projects and keep track of potential end dates in association with functional lead personnel
• Track resource requests and manage fulfilment of these requests internally or externally as appropriate
• Develop strong relationships with VML team members and client stakeholders at all levels
• Work with the client to understand their vision and plan the programme of work to successfully achieve that vision to the greatest effect
• Define and implement programme level governance in conjunction with the client
• Manage third party vendors on behalf of the client

What you should have:

• Experience in managing multiple teams across different workstreams. As a minimum, if in a team management role, this should be at least 20 people
• A good understanding of the software development lifecycle & release management
• Proven track record in the successful delivery of an ecommerce migration/Re-platform
• Strong stakeholder management skills
• Excellent negotiation skills & an ability to handle sensitive issues with tact & diplomacy
• Exposure to medium to large scale fixed price project delivery
• Experience in multi-vendor management
• Experience of managing people and financial budgets (including programme budgeting, monitoring financials etc.) ideally in an eCommerce environment
• Experience of overseeing 3rd parties
• Excellent risk management skills
• Minimum of three years’ experience working in an Agile environment
• Proven track record of working with organisations moving from Waterfall to Agile delivery approaches
• Working knowledge of Agile frameworks, Scrum and Kanban
• Effective leadership skills with experience of managing other project managers.
• Strong time management & organisational skills.
• Excellent communication and relationship management skills
• Good commercial knowledge, experience of contract negotiations would be advantageous.
• Software Application Development related Project management experience (min 6 years) .
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint
• Excellent verbal and written communication skills in English
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID

Programme Manager wanted to join our team in Portugal.

The opportunity:

You will lead teams to deliver high quality, complex projects on budget and within a specified timeframe to achieve the potential benefits defined in the business case.  You'll work closely with the Account Director to achieve productivity goals and contribute to the organisation’s overall success.

What you’ll get to do:

• Accountable for all delivery across the programme
• Analyse, evaluate, and overcome programme risks, and produce accurate programme reports for management and stakeholders
• Maintain organisational standards of satisfaction, quality, and performance, including the creation and implementation of ways of working at the start of a programme
• Create and implement effective ways of working at the start of the programme and ensure these are adhered to throughout the project lifecycle
• Track and manage dependencies between projects and workstreams, creating programme level plans to ensure these are addressed
• Ensure programme goals are reached by keeping the workstreams updated on progress and any changes that need to be made.
• Provide support and guidance to project managers within your account and line management for several project managers outside of your account.
• Maintain a resource plan showing resource commitment across the projects and keep track of potential end dates in association with functional lead personnel
• Track resource requests and manage fulfilment of these requests internally or externally as appropriate
• Develop strong relationships with VML team members and client stakeholders at all levels
• Work with the client to understand their vision and plan the programme of work to successfully achieve that vision to the greatest effect
• Define and implement programme level governance in conjunction with the client
• Manage third party vendors on behalf of the client

What you should have:

• Experience in managing multiple teams across different workstreams. As a minimum, if in a team management role, this should be at least 20 people
• A good understanding of the software development lifecycle & release management
• Proven track record in the successful delivery of an ecommerce migration/Re-platform
• Strong stakeholder management skills
• Excellent negotiation skills & an ability to handle sensitive issues with tact & diplomacy
• Exposure to medium to large scale fixed price project delivery
• Experience in multi-vendor management
• Experience of managing people and financial budgets (including programme budgeting, monitoring financials etc.) ideally in an eCommerce environment
• Experience of overseeing 3rd parties
• Excellent risk management skills
• Minimum of three years’ experience working in an Agile environment
• Proven track record of working with organisations moving from Waterfall to Agile delivery approaches
• Working knowledge of Agile frameworks, Scrum and Kanban
• Effective leadership skills with experience of managing other project managers.
• Strong time management & organisational skills.
• Excellent communication and relationship management skills
• Good commercial knowledge, experience of contract negotiations would be advantageous.
• Software Application Development related Project management experience (min 6 years) .
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint
• Excellent verbal and written communication skills in English
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID

Programme Manager wanted to join our team in Portugal.

The opportunity:

You will lead teams to deliver high quality, complex projects on budget and within a specified timeframe to achieve the potential benefits defined in the business case.  You'll work closely with the Account Director to achieve productivity goals and contribute to the organisation’s overall success.

What you’ll get to do:

• Accountable for all delivery across the programme
• Analyse, evaluate, and overcome programme risks, and produce accurate programme reports for management and stakeholders
• Maintain organisational standards of satisfaction, quality, and performance, including the creation and implementation of ways of working at the start of a programme
• Create and implement effective ways of working at the start of the programme and ensure these are adhered to throughout the project lifecycle
• Track and manage dependencies between projects and workstreams, creating programme level plans to ensure these are addressed
• Ensure programme goals are reached by keeping the workstreams updated on progress and any changes that need to be made.
• Provide support and guidance to project managers within your account and line management for several project managers outside of your account.
• Maintain a resource plan showing resource commitment across the projects and keep track of potential end dates in association with functional lead personnel
• Track resource requests and manage fulfilment of these requests internally or externally as appropriate
• Develop strong relationships with VML team members and client stakeholders at all levels
• Work with the client to understand their vision and plan the programme of work to successfully achieve that vision to the greatest effect
• Define and implement programme level governance in conjunction with the client
• Manage third party vendors on behalf of the client

What you should have:

• Experience in managing multiple teams across different workstreams. As a minimum, if in a team management role, this should be at least 20 people
• A good understanding of the software development lifecycle & release management
• Proven track record in the successful delivery of an ecommerce migration/Re-platform
• Strong stakeholder management skills
• Excellent negotiation skills & an ability to handle sensitive issues with tact & diplomacy
• Exposure to medium to large scale fixed price project delivery
• Experience in multi-vendor management
• Experience of managing people and financial budgets (including programme budgeting, monitoring financials etc.) ideally in an eCommerce environment
• Experience of overseeing 3rd parties
• Excellent risk management skills
• Minimum of three years’ experience working in an Agile environment
• Proven track record of working with organisations moving from Waterfall to Agile delivery approaches
• Working knowledge of Agile frameworks, Scrum and Kanban
• Effective leadership skills with experience of managing other project managers.
• Strong time management & organisational skills.
• Excellent communication and relationship management skills
• Good commercial knowledge, experience of contract negotiations would be advantageous.
• Software Application Development related Project management experience (min 6 years) .
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint
• Excellent verbal and written communication skills in English
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID

Cloud Platform Engineer needed to design, build and maintain our cloud infrastructure and platform services on Google Cloud Platform, with a strong focus on event-driven architectures.

What you’ll get to do:

You will leverage Infrastructure as Code (IaC) with Terraform, design and manage our event-driven API gateway using Apigee X, and ensure robust observability with New Relic. This role involves enhancing platform reliability, scalability, and performance for critical, real-time event-driven systems.

What you should have:

• Proven experience as a Cloud Platform Engineer or DevOps Engineer.
• Extensive experience with Google Cloud Platform (GCP) services and architecture.
• Strong expertise in Infrastructure as Code (IaC) using Terraform.
• Hands-on experience designing, implementing, and managing event-driven architectures.
• Proficiency with Apigee X for API management, specifically in developing and securing event-driven API ecosystems.
• Expertise in setting up and managing monitoring, alerting, and observability tools, particularly New Relic, for complex distributed systems.
• Experience with CI/CD pipelines and automation best practices for cloud deployments.
• Familiarity with containerization technologies like Docker and Kubernetes in event-driven contexts.
• Ability to troubleshoot complex platform issues and optimize cloud resource utilization.

Bonus points if you have:

• GCP Professional Cloud Architect or DevOps Engineer certification.
• Experience with other cloud providers (e.g., AWS, Azure).
• Scripting skills in languages like Python or Go.
• Knowledge of serverless architectures (e.g., Cloud Functions, Cloud Run) for event processing.
• Experience with message brokers and streaming platforms (e.g., Google Cloud Pub/Sub, Kafka).
• Experience with advanced security practices in cloud environments.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Cloud Platform Engineer needed to design, build and maintain our cloud infrastructure and platform services on Google Cloud Platform, with a strong focus on event-driven architectures.

What you’ll get to do:

You will leverage Infrastructure as Code (IaC) with Terraform, design and manage our event-driven API gateway using Apigee X, and ensure robust observability with New Relic. This role involves enhancing platform reliability, scalability, and performance for critical, real-time event-driven systems.

What you should have:

• Proven experience as a Cloud Platform Engineer or DevOps Engineer.
• Extensive experience with Google Cloud Platform (GCP) services and architecture.
• Strong expertise in Infrastructure as Code (IaC) using Terraform.
• Hands-on experience designing, implementing, and managing event-driven architectures.
• Proficiency with Apigee X for API management, specifically in developing and securing event-driven API ecosystems.
• Expertise in setting up and managing monitoring, alerting, and observability tools, particularly New Relic, for complex distributed systems.
• Experience with CI/CD pipelines and automation best practices for cloud deployments.
• Familiarity with containerization technologies like Docker and Kubernetes in event-driven contexts.
• Ability to troubleshoot complex platform issues and optimize cloud resource utilization.

Bonus points if you have:

• GCP Professional Cloud Architect or DevOps Engineer certification.
• Experience with other cloud providers (e.g., AWS, Azure).
• Scripting skills in languages like Python or Go.
• Knowledge of serverless architectures (e.g., Cloud Functions, Cloud Run) for event processing.
• Experience with message brokers and streaming platforms (e.g., Google Cloud Pub/Sub, Kafka).
• Experience with advanced security practices in cloud environments.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Cloud Platform Engineer needed to design, build and maintain our cloud infrastructure and platform services on Google Cloud Platform, with a strong focus on event-driven architectures.

What you’ll get to do:

You will leverage Infrastructure as Code (IaC) with Terraform, design and manage our event-driven API gateway using Apigee X, and ensure robust observability with New Relic. This role involves enhancing platform reliability, scalability, and performance for critical, real-time event-driven systems.

What you should have:

• Proven experience as a Cloud Platform Engineer or DevOps Engineer.
• Extensive experience with Google Cloud Platform (GCP) services and architecture.
• Strong expertise in Infrastructure as Code (IaC) using Terraform.
• Hands-on experience designing, implementing, and managing event-driven architectures.
• Proficiency with Apigee X for API management, specifically in developing and securing event-driven API ecosystems.
• Expertise in setting up and managing monitoring, alerting, and observability tools, particularly New Relic, for complex distributed systems.
• Experience with CI/CD pipelines and automation best practices for cloud deployments.
• Familiarity with containerization technologies like Docker and Kubernetes in event-driven contexts.
• Ability to troubleshoot complex platform issues and optimize cloud resource utilization.

Bonus points if you have:

• GCP Professional Cloud Architect or DevOps Engineer certification.
• Experience with other cloud providers (e.g., AWS, Azure).
• Scripting skills in languages like Python or Go.
• Knowledge of serverless architectures (e.g., Cloud Functions, Cloud Run) for event processing.
• Experience with message brokers and streaming platforms (e.g., Google Cloud Pub/Sub, Kafka).
• Experience with advanced security practices in cloud environments.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Senior Project Manager required to deliver high quality, complex projects. 

The opportunity

You will work closely with the Programme Manager/Account Director to achieve productivity goals and contribute to the organisation’s overall success. 

What you’ll get to do

• Effectively run complex projects using Agile or Waterfall methodologies 
• Support the efficient flow of work by providing solutions to issues and blockers 
• Produce accurate status reporting regarding project milestones, deliverables, risks, and issues communicating to various audiences including key stakeholders and sponsors 
• Manage several workstreams successfully, ensuring the teams understand what is expected of them in terms of output and quality 
• Manage the interdependencies between the various workstreams 
• Inspire and lead teams with little Agile experience, suggesting process and practical improvements as appropriate 
• Motivate teams to achieve individual and team objectives, in order to delivery high quality outputs within agreed timeframes 
• Provide support to Junior Project Managers within your account 
• Review and update the project resource plan on a regular basis, keeping tight control of project budgets 
• Foster close relationships with senior management and business stakeholders, be seen as a credible, reliable expert 
• Develop customer confidence by understanding their needs and delivering first class solutions 
• Set and manage client expectations, including resolving client escalations with diplomacy. 
• Chair steering committees/meetings/reviews with multiple external stakeholders 
• Plan and Co-ordinate discovery workshops with external stakeholders ranging from users to senior levels 
• Keep up to date with emerging industry practices  

What you should have

• Proven experience of software development Project Management, eCommerce experience ideally within a retail environment 
• A good understanding of the software development lifecycle and release management 
• Ability to define, manage and deliver to customer expectations within strict deadlines 
• Ability to manage expectations with senior external stakeholders 
• Ability to build relationships with senior external stakeholders 
• Ability to deal with ambiguity, embrace and react to change with enthusiasm and critical thinking 
• Experience of leading and managing teams at different stages of the team’s lifecycle 
• Experience of modern software development practices 
• Strong understanding of agile delivery techniques and lean ways of working 
• Experience of managing people and financial budgets (including project budgeting, monitoring financials, reporting etc) 
• Solid time management & organisational skills 
• Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy 
• Relevant Project Management qualifications  
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint  
• Excellent verbal and written communication skills in English 
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage 

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-JS1

Senior Project Manager required to deliver high quality, complex projects. 

The opportunity

You will work closely with the Programme Manager/Account Director to achieve productivity goals and contribute to the organisation’s overall success. 

What you’ll get to do

• Effectively run complex projects using Agile or Waterfall methodologies 
• Support the efficient flow of work by providing solutions to issues and blockers 
• Produce accurate status reporting regarding project milestones, deliverables, risks, and issues communicating to various audiences including key stakeholders and sponsors 
• Manage several workstreams successfully, ensuring the teams understand what is expected of them in terms of output and quality 
• Manage the interdependencies between the various workstreams 
• Inspire and lead teams with little Agile experience, suggesting process and practical improvements as appropriate 
• Motivate teams to achieve individual and team objectives, in order to delivery high quality outputs within agreed timeframes 
• Provide support to Junior Project Managers within your account 
• Review and update the project resource plan on a regular basis, keeping tight control of project budgets 
• Foster close relationships with senior management and business stakeholders, be seen as a credible, reliable expert 
• Develop customer confidence by understanding their needs and delivering first class solutions 
• Set and manage client expectations, including resolving client escalations with diplomacy. 
• Chair steering committees/meetings/reviews with multiple external stakeholders 
• Plan and Co-ordinate discovery workshops with external stakeholders ranging from users to senior levels 
• Keep up to date with emerging industry practices  

What you should have

• Proven experience of software development Project Management, eCommerce experience ideally within a retail environment 
• A good understanding of the software development lifecycle and release management 
• Ability to define, manage and deliver to customer expectations within strict deadlines 
• Ability to manage expectations with senior external stakeholders 
• Ability to build relationships with senior external stakeholders 
• Ability to deal with ambiguity, embrace and react to change with enthusiasm and critical thinking 
• Experience of leading and managing teams at different stages of the team’s lifecycle 
• Experience of modern software development practices 
• Strong understanding of agile delivery techniques and lean ways of working 
• Experience of managing people and financial budgets (including project budgeting, monitoring financials, reporting etc) 
• Solid time management & organisational skills 
• Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy 
• Relevant Project Management qualifications  
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint  
• Excellent verbal and written communication skills in English 
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage 

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-JS1

Senior Project Manager required to deliver high quality, complex projects. 

The opportunity

You will work closely with the Programme Manager/Account Director to achieve productivity goals and contribute to the organisation’s overall success. 

What you’ll get to do

• Effectively run complex projects using Agile or Waterfall methodologies 
• Support the efficient flow of work by providing solutions to issues and blockers 
• Produce accurate status reporting regarding project milestones, deliverables, risks, and issues communicating to various audiences including key stakeholders and sponsors 
• Manage several workstreams successfully, ensuring the teams understand what is expected of them in terms of output and quality 
• Manage the interdependencies between the various workstreams 
• Inspire and lead teams with little Agile experience, suggesting process and practical improvements as appropriate 
• Motivate teams to achieve individual and team objectives, in order to delivery high quality outputs within agreed timeframes 
• Provide support to Junior Project Managers within your account 
• Review and update the project resource plan on a regular basis, keeping tight control of project budgets 
• Foster close relationships with senior management and business stakeholders, be seen as a credible, reliable expert 
• Develop customer confidence by understanding their needs and delivering first class solutions 
• Set and manage client expectations, including resolving client escalations with diplomacy. 
• Chair steering committees/meetings/reviews with multiple external stakeholders 
• Plan and Co-ordinate discovery workshops with external stakeholders ranging from users to senior levels 
• Keep up to date with emerging industry practices  

What you should have

• Proven experience of software development Project Management, eCommerce experience ideally within a retail environment 
• A good understanding of the software development lifecycle and release management 
• Ability to define, manage and deliver to customer expectations within strict deadlines 
• Ability to manage expectations with senior external stakeholders 
• Ability to build relationships with senior external stakeholders 
• Ability to deal with ambiguity, embrace and react to change with enthusiasm and critical thinking 
• Experience of leading and managing teams at different stages of the team’s lifecycle 
• Experience of modern software development practices 
• Strong understanding of agile delivery techniques and lean ways of working 
• Experience of managing people and financial budgets (including project budgeting, monitoring financials, reporting etc) 
• Solid time management & organisational skills 
• Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy 
• Relevant Project Management qualifications  
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint  
• Excellent verbal and written communication skills in English 
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage 

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-JS1

We’re looking for a Manager to lead our Business Development Representative (BDR) team across Portugal and the US. This team is responsible for generating qualified pipeline by engaging both prospective customers and our existing client base, and plays a critical role in driving both new business and expansion opportunities across the business.

This person will be responsible for the day-to-day performance, coaching, and development of the BDR team. We’re looking for someone who can build and maintain a high-performance, high-accountability culture while keeping the team engaged, motivated, and having fun. A big part of the role will be driving consistent activity levels across both prospecting and customer engagement motions, improving conversion rates, and helping BDRs build the skills they need to progress into Account Executive roles over time.

The Manager, BDRs will report directly to the EVP of Global Revenue and partner closely with Sales, Marketing, RevOps, Customer Success, Product Marketing, and Sales Enablement to ensure the team is aligned to our highest priority growth initiatives. This includes supporting pipeline creation across new logo acquisition as well as cross-sell and upsell opportunities within our existing customer base.

*This is a Hybrid role in the Lisbon Office*

Responsibilities

• Recruit, onboard, and develop a BDR team based in Portugal and the US
• Drive day-to-day performance across activity levels, meeting generation, and pipeline contribution
• Coach BDRs on outreach, messaging, objection handling, discovery, and qualification
• Support pipeline generation across both net new and expansion (cross-sell / upsell) opportunities
• Help BDRs develop the product and technical understanding needed to engage credibly with prospects and customers
• Partner with the Sales Enablement team to ensure onboarding and ongoing enablement programs are executed consistently
• Reinforce adoption of tools, messaging frameworks, and training delivered through existing enablement programs
• Work with Sales and Customer Success leadership to align outreach efforts to territory plans and account growth strategies
• Monitor individual and team performance metrics and identify areas for coaching and improvement
• Support clear development paths for BDRs looking to advance into AE roles
• Build and maintain a team environment that is performance-oriented, collaborative, and positive

Qualifications

• Prior experience in a quota-carrying sales role (BDR, AE, or similar)
• Experience managing or mentoring sales talent
• Strong understanding of pipeline generation across both new logo and customer expansion motions
• Comfort managing to activity, conversion, and pipeline metrics
• Ability to quickly learn and communicate product capabilities
• Strong communication skills and ability to operate in a fast-paced environment
• Experience working with Salesforce and common sales engagement / prospecting tools

What we have for you:

• Competitive Salary plus 20,000€ commission plan - At Salsify, we strive to offer generous benefits packages that are meaningful and unique, aimed at meeting
  the diverse needs of our employees around the globe. Our strategy is to offer a competitive salary, by paying above-average market rates
• Open Vacation Policy - You have 22 vacation days per year. We trust our employees to be responsible. This means that if you need more time off, you are allowed to take it
• Equity - Everyone gets a piece of the pie - Salsify grants every full-time employee equity
• Medical, Dental, Vision Insurance - We offer a competitive individual and family plan through Multicare
• Life Plan - in case of death or permanent disability
• Meal Allowance - 9,60€ per worked day
• Remote Allowance - 25€ per month
• Referral Bonuses - A 2500€ bonus is rewarded to employees who assist in finding qualified candidates that turn into successful hires
• Summer Flex Hours - Employees are encouraged to take Summer Flex Hours during the Summer whenever feasible! The goal is to give our employees more flexibility so that we can unplug and take advantage of the longer, sunnier days
• Unplug Days - We have heard how valuable it is to pick some days and shut down so that everyone can unplug and not worry about what they are missing. You can expect a handful of days throughout the year that are considered ‘company closed’ Salsify Unplug days
• Virtual + In-person Events - By hosting virtual educational webinars, team-building events, volunteer opportunities, and more, employees are able to keep in touch with their coworkers and give back to our community
• Talkspace & Employee Assistance Programs -  We have partnered with Talkspace to give employees easy access to licensed mental health providers for counseling and therapy support. In addition to Talkspace, our Global EAP through Workplace Options also provides access to counseling sessions and support services to help employees navigate both work and home life at no cost to you

Salary range listed plus additional commission plan bonus opportunity, 

#LI-AS1 #LI-Remote

Student in a curricular internship needed to join our team in Porto office. 

Here at VML Enterprise Solutions, we are looking for students interested in Human Resources, this role is ideal for anyone studying this field or looking to join this field after graduation. This role will give you real life experience in the Technology world  

The opportunity: 

 If you aspire to work in an international tech company and a multicultural environment, this offer is for you. We are actively seeking candidates for positions starting in the upcoming academic semester or earlier if possible.  
 

Please note that this internship job is located in Porto, but the selection process will be conducted in English.   

Please send over your CV in English  

What you’ll be doing: 

• Participating in the onboarding of new employees by participating in onboarding sessions, ensuring an excellent employee experience;   
• Collaboration in the organization of cultural events based on the organization's cultural calendar, to promote integration among employees and strengthen the company culture, given the plurality of nationalities and cultures present;   
• Supporting in the preparation of data analyses and/or brief reports related to employees, contributing to strategic people management decisions;    
• Actively provide input and constructive suggestions for the office ambassadors' plan of action, helping to shape its strategic direction. 
• Oversee and coordinate all external vendors and service providers essential for the efficient operation of the Porto office. 
• Guarantee the seamless day-to-day operation of the Porto office by proactively identifying and promptly resolving any emerging issues or disruptions. 

What we want from you: 

• You are currently enrolled in a Bachelor's or Master's degree program preferably in Human Resource Management or similar field.  
• You present an advanced level of proficiency in written and spoken English 
• Communicating and relating to different people comes easy to you;   
• You are a proactive problem-solver, and you like to propose new solutions for old issues;   
• You have basic knowledge in Microsoft Office tools.   

What we can offer you: 

• Participation in social and cultural events company-wide;   
• The opportunity of working in a multicultural, dynamic, and tech environment;   
• Development of skills in the international HR management area, communication, team work, and inclusion;   
• 300 € monthly payment to help you with the travel and office day expenses; 

There might be a possibility of joining the company at the end of the internship.   

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

In our Porto office, you’ll join a team of other specialists who are always ready to help each other. The team is part of our Enterprise Solutions network and works in coordination with our Local and EMEA client leads.

#LI-EMEA #LI-ONSITE

Cloud Platform Engineer with GCP experience needed to design, build and maintain our cloud infrastructure and platform services on Google Cloud Platform, with a strong focus on event-driven architectures. 

Please send over your CV in English

What you’ll get to do:

In our Lisbon or Porto office, you’ll join a team of other specialists who are always ready to help each other. The team is part of our VML Enterprise Solutions network and works in coordination with our Local and EMEA client leads.   

You will leverage Infrastructure as Code (IaC) with Terraform, design and manage our event-driven API gateway using Apigee X, and ensure robust observability with New Relic. This role involves enhancing platform reliability, scalability, and performance for critical, real-time event-driven systems. 

What you should have:

• Proven experience as a Cloud Platform Engineer or DevOps Engineer. 
• Extensive experience with Google Cloud Platform (GCP) services and architecture. 
•  Strong expertise in Infrastructure as Code (IaC) using Terraform. 
• Hands-on experience designing, implementing, and managing event-driven architectures. 
• Proficiency with Apigee X for API management, specifically in developing and securing event-driven API ecosystems. 
• Expertise in setting up and managing monitoring, alerting, and observability tools, particularly New Relic, for complex distributed systems. 
• Experience with CI/CD pipelines and automation best practices for cloud deployments. 
• Familiarity with containerization technologies like Docker and Kubernetes in event-driven contexts. 
• Ability to troubleshoot complex platform issues and optimize cloud resource utilization. 

Bonus points if you have:

• GCP Professional Cloud Architect or DevOps Engineer certification.
• Experience with other cloud providers (e.g., AWS, Azure).
• Scripting skills in languages like Python or Go.
• Knowledge of serverless architectures (e.g., Cloud Functions, Cloud Run) for event processing.
• Experience with message brokers and streaming platforms (e.g., Google Cloud Pub/Sub, Kafka).
• Experience with advanced security practices in cloud environments.  

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including hybrid working that works for everyone, social events, training opportunities, medical and dental insurance, life assurance, meal cards and much more. 

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-JS1

Cloud Platform Engineer with GCP experience needed to design, build and maintain our cloud infrastructure and platform services on Google Cloud Platform, with a strong focus on event-driven architectures. 

Please send over your CV in English

What you’ll get to do:

In our Lisbon or Porto office, you’ll join a team of other specialists who are always ready to help each other. The team is part of our VML Enterprise Solutions network and works in coordination with our Local and EMEA client leads.   

You will leverage Infrastructure as Code (IaC) with Terraform, design and manage our event-driven API gateway using Apigee X, and ensure robust observability with New Relic. This role involves enhancing platform reliability, scalability, and performance for critical, real-time event-driven systems. 

What you should have:

• Proven experience as a Cloud Platform Engineer or DevOps Engineer. 
• Extensive experience with Google Cloud Platform (GCP) services and architecture. 
•  Strong expertise in Infrastructure as Code (IaC) using Terraform. 
• Hands-on experience designing, implementing, and managing event-driven architectures. 
• Proficiency with Apigee X for API management, specifically in developing and securing event-driven API ecosystems. 
• Expertise in setting up and managing monitoring, alerting, and observability tools, particularly New Relic, for complex distributed systems. 
• Experience with CI/CD pipelines and automation best practices for cloud deployments. 
• Familiarity with containerization technologies like Docker and Kubernetes in event-driven contexts. 
• Ability to troubleshoot complex platform issues and optimize cloud resource utilization. 

Bonus points if you have:

• GCP Professional Cloud Architect or DevOps Engineer certification.
• Experience with other cloud providers (e.g., AWS, Azure).
• Scripting skills in languages like Python or Go.
• Knowledge of serverless architectures (e.g., Cloud Functions, Cloud Run) for event processing.
• Experience with message brokers and streaming platforms (e.g., Google Cloud Pub/Sub, Kafka).
• Experience with advanced security practices in cloud environments.  

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including hybrid working that works for everyone, social events, training opportunities, medical and dental insurance, life assurance, meal cards and much more. 

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-JS1

Product Owner wanted to join our Business Consultancy team in Portugal.

Hybrid working - Lisbon or Porto 

The opportunity:

As one of our Product Owners you'll play a key role to maximise the value the product team creates by defining the roadmap, priorities and business outcomes. You will take a lead role in project(s), managing and developing the agile methodology within one of our leading clients. 

What you’ll get to do:

Product Backlog Management:  

• Translate product vision into actionable backlogs for 1-2 development teams, optimising resource utilisation and ensuring clear organisation to deliver value.
• Maintain a product backlog through grooming and prioritisation of tasks, ensuring visibility and transparency.
• Define and classify Epics and user stories with clear goals and acceptance criteria 

User Research & Validation: 

• Make use of available data and sources to inform user stories and validate hypotheses through user feedback and testing. 

Agile & Scrum Participation: 

• Actively participate in Scrum ceremonies, serving as a "customer proxy" to reflect business needs and accept completed user stories. 

Stakeholder Communication & Management: 

• Effectively manage direct stakeholder groups, validating client feedback, resolving issues, and providing progress updates.
• Interface with VML or other delivery teams as required. 

Product Performance & Data Analysis: 

• Actively use product metrics to support backlog prioritisation and seek data to make informed decisions. 
• Utilise both quantitative & qualitative measures to monitor overall and feature-level product performance, leveraging web analytics and SEO tools for actionable insights. 
• Ensure data coverage & integrity is a part of the process. 

Strategic Alignment: 

• Drive and champion the long, medium and short-term vision for the product, aligning with the overarching business strategy and collaborating effectively with other teams. 
• Support product strategy and align team value to the product strategy. 

Collaboration & Support: 

• Work closely with and support other Product Managers and Senior Product Managers, contributing to team success and knowledge sharing. 

Business Acumen: 

• Focus on product viability and success, articulating business benefits, tracking value delivered, and using insights for prioritisation. 

What you should have:

Practitioner/Consulting Knowledge: 

• Demonstrated ability to deliver tactical, detail-oriented enhancements with a near-term focus. 
• Proficiency in analytical skills, communication, collaboration, technical knowledge, Agile methodologies, and product processes. 
• Proficient in using AI-powered tools to accelerate discovery, backlog refinement, documentation, analysis, and decision-making within product teams. 

Technical Curiosity/Domain Expertise: 

• Ability to translate customer requirements into technology delivery and produce user stories ready for development. 
• Engage in technical and customer experience discussions, ask probing questions to drive better solutions, and understand customer expectations of the product. 
• Prior experience in the automotive industry, large-scale enterprise websites, or digital products for the European market is highly advantageous. 

Product Management Skills: 

• Customer Focus: Dedicated to understanding, anticipating, and exceeding customer needs while effectively managing stakeholders.
• Data-Driven: Proficient in using product metrics, seeking data for decision-making, and monitoring product performance. Demonstrated experience with web analytics platforms (e.g., Google Analytics, Adobe Analytics) and SEO tools (e.g., SEMrush, Ahrefs) to derive actionable insights.
• Product Process: Adaptable to all stages of the product lifecycle, prioritising value over output.
• Strategic Vision: Capable of driving and championing product vision, supporting strategy development, and aligning team efforts. 

Business Landscape Awareness 

• Developing awareness of key VML ES business services and insights. 

Engagement Scale & Complexity: 

• Experience managing work flowing into 1-2 teams or 1 large cross functional team, ideally within a complex, multi-market digital product environment.  

Bonus points if you have:

• Certified Scrum Product Owner
• Scrum master qualification 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Role Overview

Remote is looking for a data-driven Account-Based Marketing (ABM) Specialist to lead our paid acquisition strategy for high-value target accounts. This role focuses on scaling our presence across Employer of Record (EOR), Contractor Management, and Global Payroll services. You will own the execution of paid campaigns across EMEA, Americas, and APAC, utilizing advanced ABM platforms to target opportunities from mid-market and enterprise customers.

Key Responsibilities

ABM Strategy & Platform Management

• Audience Architecture: Build and manage Ideal Customer Profile (ICP) audiences within ABM platform, including precise exclusion lists for existing customers, prospects, and competitors.
• Intent-Driven Orchestration: Leverage ABM platform intent data to trigger personalized ad experiences across LinkedIn, Meta, and Google.
• Form Optimization: Implement and manage HubSpot Smart Form Fills to enrich lead data and improve conversion rates for targeted accounts.

Paid Media Execution

• Multi-Channel Management: Develop and implement search and social strategies, including audience targeting (1p, 2p, 3p data) and sizing recommendations.
• Performance Optimization: Conduct daily and weekly pacing audits, quarterly deep-dive health checks, and ongoing A/B testing of text ads and creative formats.
• Channel Specifics: Manage high-match-rate LinkedIn segment syncs (30+ active segments) and optimize Google Ads through first-party contact integration.
• Marketplace Presence: Oversee listing descriptions and review collection campaigns on platforms like Gartner Digital Markets (GDM) to improve brand awareness and CVR.

Cross-Functional Alignment

• Sales Collaboration: Align paid strategies with Sales to win orchestrate approach, providing specialized landing pages and account-specific support.
• Analytics & Tracking: Partner with the Analytics team to build a measurement plan for ABM
• Lifecycle Integration: Partner with lifecycle on nurture sequences across stages (Lead → MQL → Opportunity → Deal) to ensure consistent messaging for target personas.

Qualifications

• Experience: 6+ years of experience in B2B performance marketing, specifically managing $3M+ annual budgets across paid search and social.
• Technical Proficiency: Advanced knowledge of Clay, ZoomInfo, HubSpot, Salesforce, Meta ads manager and LinkedIn Campaign Manager.
• Analytical Rigor: Expertise in UTM architecture, conversion tracking installation, and data-driven decision-making.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Bar Raiser Interview
5. Prior employment verification check 

Data at GoCardless 

You’ll sit in our Data & Business Systems group and will work with technical and non-technical people across the whole company. You’ll collaborate closely with our team of talented Analysts, Data Scientists, ML/AI Engineers and System Admins, designing and delivering first-class analytics to the business.

We’re a large team with an extensive remit and expect every member to work with initiative and be driven, holding each other accountable and to a high standard. Joining our team, you’ll work in a team that strives to be the best they can be. You’ll work on complex projects across GC’s data & business systems stack. 

You will enjoy being an analyst at GoCardless if:

• You’re looking to champion a great data culture within GC and in the wider data community. 
• You enjoy collaborating and learning from people from various backgrounds and experiences. 
• You want to feel proud of the work you’re doing and its impact on real customers.

Our technologies: We endeavour to build simple, reliable systems and we believe in using the best technologies for each task. Technologies we use across GoCardless include: Looker, Python, Looker, Google Cloud Platform, dbt, Airflow, Vertrex and Jupyter amongst others.

You’re not expected to have expertise in all these technologies. Members of our team have picked up the tools once they’ve started working with the team. 

The Role

At GoCardless we use marketing throughout the customer lifecycle to acquire new customers and drive revenue growth through our existing merchant base. As part of this role, you will be working closely across all marketing teams - paid, organic, lifecycle - to understand how their marketing efforts are helping to grow our merchant base and accelerate revenue. Your insights will be turned into actions as your expertise helps drive the future of GoCardless.

What excites you 

• Collaborate with Growth Marketing measuring how our Paid and Organic marketing strategies drive acquisition, engagement and revenue growth
• Partner with marketing stakeholders to define and monitor marketing KPIs and identify trends, risks and opportunities in customer and campaign data to inform strategy aligned with business objectives
• Assist marketing teams in A/B test design and execution and analysing results using statistical methods
• Ensure data quality, accuracy and consistency across all marketing sources
• Build data products that help to monitor the health of campaigns, continuously innovating on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker, Domo), Tracking (Google Analytics), Automation (Python), AI (Gemini)).

What excites us  

Essentials:

• You have a background working in (performance) marketing analytics or a marketer looking for a more data focused role. 
• You have knowledge of common marketing measurement metrics, tools & methodology.
• You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of marketing campaigns
• You have experience with data visualisation tools and communicating findings from complex data sets in an accessible way
• You are proficient in basic SQL

Nice to have:

• A basic knowledge of Python/R is advantageous but not essential
• You have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

Base salary range: €32,000 - €48,000 

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

Data at GoCardless 

You’ll sit in our Data & Business Systems group and will work with technical and non-technical people across the whole company. You’ll collaborate closely with our team of talented Analysts, Data Scientists, ML/AI Engineers and System Admins, designing and delivering first-class analytics to the business.

We’re a large team with an extensive remit and expect every member to work with initiative and be driven, holding each other accountable and to a high standard. Joining our team, you’ll work in a team that strives to be the best they can be. You’ll work on complex projects across GC’s data & business systems stack. 

You will enjoy being an analyst at GoCardless if:

• You’re looking to champion a great data culture within GC and in the wider data community; 
• You enjoy collaborating and learning from people from various backgrounds and experiences; 
• You want to feel proud of the work you’re doing and its impact on real customers.

Our technologies: We endeavour to build simple, reliable systems and we believe in using the best technologies for each task. Technologies we use across GoCardless include: Looker, Domo, Tableau, Python, Looker, Google Cloud Platform, dbt, Airflow, Supermetrics & Demandbase amongst others.

You’re not expected to have expertise in all these technologies. Members of our team have picked up the tools once they’ve started working with the team. 

The Role

At GoCardless, we excel in experimentation to optimise user acquisition, activation, and retention through continuous discovery and data-driven decision making. As a Growth Analyst, you will partner across Growth, Commercial Strategy, and the wider Data & Business Systems team to design and deliver analytics that shape our self-serve business. You will be instrumental in evaluating performance across the full funnel — from acquisition to monetisation — and in generating insights that influence strategic decisions. 

What excites you 

• Shape commercial measurement across the funnel, collaborating with Growth Marketing, Sales, Commercial Finance and Product to track and evaluate how our acquisition, activation, and monetisation initiatives drive incremental customer and revenue growth.
• You will translate complex data into clear, actionable recommendations that inform go-to-market strategy, pricing, and self-serve optimisation
• Be responsible for defining how we understand return on investment & growth across growth initiatives 
• Proactively identify the biggest growth opportunities in our key channels by delivering deep analysis into customer segments, lifetime values (LTVs), diminishing returns etc and helping the team to prioritise and implement.
• Applying quantitative analysis, generate actionable insights and drive the adoption of your proposed changes in marketing by influencing stakeholders
• Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker, Domo), Tracking (Amplitude), Automation (Python), AI (Gemini, Claude)

What excites us  

• You bring strong analytical skills with experience linking data to revenue outcomes — whether through funnel analysis, cohort performance, pricing impact, or channel economics.
• You can distil complex analysis into clear recommendations for commercial and non-technical stakeholders, influencing strategy across Growth, Marketing, and Product.
• You have a bias for experimentation and discovery, always seeking ways to uncover new opportunities to improve acquisition, activation, retention, and monetisation.
• You have a background working in similar commercial analytics roles and have a deep understanding of the domain & and are very knowledgeable of growth strategies
• You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the commercial strategy
• You have extensive experience owning and developing experiment processes, including running A/B tests, and have a very strong understanding of testing and experimental design
• You have extensive experience with data visualisation tools mentioned above and demonstrate storytelling ability with data in order to influence decision making and growth understanding
• You have advanced SQL skills and intermediate Python/R skills & have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

Base salary range: €41,600 - €62,400

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

❗️ Important: This is an On-Site Position in Lisbon❗️

This is an on-site position based at our office in the Lisbon Metropolitan area. Remote or hybrid arrangements are not available once you join the team.

Are you ready for an international move? We are looking for candidates who are either already based in Lisbon or are eager to relocate to Portugal. To make your transition smooth, we provide full relocation support and visa sponsorship for successful international candidates.

📍 See where you'll be working: BrainRocket Portugal

We are seeking a visionary and results-driven Head of Engineering to lead our engineering organization into its next phase of growth. Following our successful expansions, you will be responsible for the technical strategy, the scalability of our high-load systems, and the professional evolution of our entire engineering force.

You are not just managing delivery, you are building the engine that powers our business.

Your Mission

As the Head of Engineering, you will bridge the gap between business strategy and technical execution. You will lead a multi-disciplinary organization through Engineering Managers and Team Leads, ensuring that our products remain a benchmark for performance, security, and innovation. Your goal is to foster an environment of engineering excellence, rapid delivery, and sustainable growth.

✅ Strategic Responsibilities

• Technical Vision & Strategy: Define and execute the long-term technical roadmap, ensuring the platform scales seamlessly with the business.
• Organizational Leadership: Direct and mentor Engineering Managers and Team Leads, overseeing the growth, performance evaluations, and succession planning for the entire department.
• Engineering Excellence: Establish and enforce global engineering standards, documentation practices, and KPIs to ensure high-quality, secure, and maintainable codebases.
• Operational Efficiency: Optimize the SDLC and Agile processes across all teams (Scrum/Kanban), eliminating bottlenecks and managing cross-team resource allocation.
• Innovation & Tech Debt: Balance the delivery of new features with the continuous improvement of architecture and the strategic reduction of technical debt.
• Talent Acquisition & Culture: Lead the global hiring strategy to attract top-tier talent and cultivate a high-performance culture rooted in feedback, accountability, and continuous learning.
• Stakeholder Management: Act as the primary technical point of contact for executive leadership, aligning engineering efforts with product and business milestones.

✅ Requirements

• Educational Background: Bachelor’s, Master’s, or higher degree in Computer Engineering, Computer Science, or a related field.
• Proven Track Record: 10+ years of experience in backend development, with at least 5+ years in high-level leadership roles (managing multiple teams or managers).
• Technical Depth: Extensive experience with high-load, distributed systems, microservices architecture, Kubernetes, and cloud-native development.
• System Design: Deep expertise in SQL/NoSQL databases, message brokers, and secure CI/CD pipelines.
• Strategic Thinking: Demonstrated ability to manage complex technical trade-offs and drive large-scale architectural migrations.
• Soft Skills: Exceptional leadership, presentation, and communication skills. Ability to inspire teams and navigate fast-paced, high-pressure environments.
• Language: Fluency in English is a must.