Role Overview

The Information Security Analyst will support a wide range of information security, vendor management, procurement, audit, and technical security activities across the business. The role involves working closely with teams such as Legal, Procurement, IT, and Engineering to ensure security best practices are embedded in company processes and supplier relationships.

This position would suit someone with experience in roles such as IT Helpdesk, IT Operations, Risk & Compliance, Internal Audit, or Security Operations who is looking to develop a career in Information Security.

Key Responsibilities:

Commercial Support

• Assist with RFP responses and client security questionnaires.
• Support client annual security audits and due diligence requests.
• Respond to internal and external queries relating to information security controls.
• Review and interpret security-related contractual clauses, including data protection, data retention, and audit requirements.

Procurement & Supplier Due Diligence

• Support the supplier security due diligence process for new vendors.
• Participate in procurement and supplier onboarding discussions.
• Collaborate with teams to ensure suppliers meet company security standards.

Vendor Risk Management

• Maintain annual vendor due diligence reviews and documentation.
• Track supplier inventories and criticality ratings.
• Monitor performance and risk indicators for key suppliers (SLA breaches, downtime, incidents, and news).
• Support projects such as fourth-party risk assessments and information gathering.
• Monitor scope changes in vendor products and services as they become available.
• Work closely with Legal, IT, and Security teams on emerging topics such as AI usage and third-party tools.

IT & Technical Security

• Work with IT and Security teams to research new technologies and integrations.
• Support technical security initiatives and projects.
• Conduct data flow mapping and architecture documentation.
• Assist in evaluating system integrations (for example applications connected to CRM platforms).
  
  

Audit & Compliance

• Support ongoing security and compliance programmes including ISO/IEC 27001 and SOC 2.
• Assist with internal audit activities and control checks.
• Help maintain documentation and evidence required for audits and certifications.

Required Skills:

• Experience working with similar roles, ideally in IT support, security operations, compliance, or internal audit.
• Good understanding of core IT and security concepts such as:
  
  
• Endpoint management
• Identity and access management
• APIs and integrations
  
  
• Ability to work across multiple teams and communicate effectively with both technical and non-technical stakeholders.
• Strong organisational skills and ability to manage projects and documentation.
• Comfortable handling both operational tasks and more complex security projects.
• Ability to build strong internal relationships and collaborate across departments.
• Pragmatic and solution-oriented approach to information security.
• Experience working with or evaluating AI tools and products

Candidates should ideally have:

• A relevant qualification in Information Security, IT, Cybersecurity, or Computer Science, or
• Relevant professional certifications (or working toward them), such as:
• ISO 27001 Lead Implementer / Lead Auditor
• CISA or similar
• Equivalent hands-on experience in IT, security, or audit roles will also be considered.

Nice to Have:

• Experience with security audits or compliance frameworks such as ISO 27001, SOC 2, FedRAMP & ISO 42001
• Familiarity with ticketing or workflow tools such as Jira.
• Exposure to vendor risk management or supplier due diligence.

Benefits:

• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical 
• Budget to set up your home office upon joining
• Annual learning budget to drive your performance and career development
• Comprehensive Private Health Insurance through Advancecare
• Work from anywhere policy up to 90 days during the year
• Team events across the year, from board games in the office to a team building in a different location

Highlights:

Location: Portugal, Remote

Language: Russian-speaking team; Strong English required (B2)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

We’re looking for a Team Lead to join our Product Analytics team for the New Products direction. The New Products direction is our “internal incubator,” responsible for the company’s future revenue. We don’t just improve existing products — we launch entirely new business verticals from scratch.

Currently, we have three key focus areas:
    1.    P2P (Peer-to-Peer): Building tools for mass fundraising events and marathons (a market with $8M+ ARR potential).
    2.    Tap-to-Pay & Kiosks: Enabling offline donations via smartphones and physical terminals.
    3.    Major Donors: Leveraging AI to identify and engage high-value donors.

At the moment, the team consists of one analyst who has already started working on the P2P product.

What You’ll Do

• Act as a right hand to product leads (PMs): help define success criteria for pilots and evaluate whether new products gain traction
• Build analytics from scratch: design data collection systems and ensure reliability monitoring from day one
• Evaluate the performance of new product launches
• Lead and grow the team: mentor team members, run 1:1s, and establish processes in a fast-growing function, as well as plan the roadmap and oversee execution and timelines

Requirements

• 5+ years of experience as a Product Analyst
• 2+ years of team management experience
• Strong knowledge of mathematical statistics and probability theory
• Proficiency in Python (NumPy, pandas, matplotlib, seaborn, scikit-learn)
• Advanced SQL skills
• Experience with BI tools (Tableau, Power BI, Metabase)

Our Tech Stack

• Python
• ClickHouse, MongoDB, PostgreSQL
• Tableau, Grafana
• Airflow
• Git

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 22 paid vacation days per year
• Up to 14 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.
• €50 monthly allowance to cover internet and mobile phone expenses

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

• Base Salary: €4,100 - €5,200 gross
• Location: Portugal Remote
• Stock options
• Languages: Fluent in Russian and English 

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. 

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We’re looking for a UX Researcher to join our Product Research Team and raise the quality, speed, and decision-making power of research across the product.

This role combines classic UX research and Product Discovery: new markets, segments, and product opportunities. You will work across both B2C and B2B contexts: donor-facing experiences (B2C) and nonprofit/org-facing workflows (B2B).

What You'll Do

• Take a research initiative from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyse → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Set up the mechanics: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, recording, and documentation — no hand-holding.
• Be the cross-team “glue”: proactively collect hypotheses and context from Sales, Customer Success, Support, Marketing, Analytics, and turn them into testable research questions.
• Stay close to product analytics: monitor dashboards and reports, work with analysts to spot anomalies/drop-offs, form hypotheses, and prioritize what to validate with research.
• Produce outputs people can use immediately: key findings, decisions, trade-offs, risks, and clear recommendations, with supporting evidence (quotes, clips, metrics).
• Keep an internal pulse: regularly review existing research, past studies, competitor insights, and synthesize what’s already known before running something new.
• Be the user best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Strong methodological toolkit and judgment: you can pick the right method for the question, given business goals, timelines, and uncertainty, and explain trade-offs clearly.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Can work with analytics: read dashboards, spot anomalies/drop-offs, form hypotheses, and validate them via research; PostHog/Tableau is a plus.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: structured methodology, and ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• You don’t need to be a marketer, but you should understand core terms and how they affect research and insights.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 22 paid vacation days per year
• Up to 14 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.
• €50 monthly allowance to cover internet and mobile phone expenses

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights:

Location: Portugal, Remote

Language: Russian-speaking team; Professional working proficiency in English (B1 or higher)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

We’re looking for a Product Analyst to join the Donor Portal (Donor Experience) team. The Donor Portal team owns the post-donation experience – everything that happens after a donor completes a donation. The team focuses on reducing churn and increasing subscription LTV by improving subscription management within the donor portal (pauses, amount changes, skipping charges, etc.), as well as enhancing donor communications via email.

What You’ll Do

• Run A/B tests
• Identify insights in data, conduct research, and help product teams uncover growth opportunities.
• Work with retention rate and subscription/supporter LTV metrics.
• Design and build data marts.
• Develop and maintain BI dashboards.
• Handle ad-hoc requests from product teams.

Requirements

• 5+ years of professional experience as a Data Analyst or Product Analyst.
• A strong foundation in mathematical statistics and probability theory.
• Advanced proficiency in SQL.
• Expertise in Python and its data analysis libraries (NumPy, Pandas, Matplotlib, Scikit-learn).
• Hands-on experience with BI tools (Tableau, Power BI, Metabase).
• Strong written English for clear documentation and communication.
• A proactive, detail-oriented mindset with a passion for solving complex problems.

Our Tech Stack

• Languages & Libraries: Python
• Databases: ClickHouse, MongoDB, PostgreSQL
• BI & Visualization: Tableau, Grafana
• Orchestration: Airflow
• Version Control: Git

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 22 paid vacation days per year
• Up to 14 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.
• €50 monthly allowance to cover internet and mobile phone expenses

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

About the Role

We’re hiring an AI Solutions Architect to lead the future of IT systems and automation at Fortis. This senior-level role focuses on improving how our internal tech works — using AI, automation, and innovative design to make everything more secure, scalable, and efficient.

You’ll lead the design of our IT tools and platforms, ensuring they’re modern, user-friendly, and powered by cutting-edge AI like LLMs (think ChatGPT, Gemini, and similar tools). This role reports to the Director of IT. It works closely with Security, Legal, Engineering, and other departments to ensure our IT systems are robust, safe, compliant, and built to scale.

This isn’t just an execution or admin role — it’s a leadership position for someone who can research, propose, and help drive future-focused IT strategies across the business.

What You'll Achieve

• Define and implement scalable, secure, AI-driven IT architectures aligned with business needs.
• Research, propose, and implement AI/LLM-based automation for IT processes, support systems, and knowledge management.
• Lead AI initiatives and strategy sessions, chairing technology trend discussions and quarterly IT innovation reviews.
• Architect and deploy cloud-native, automation-first IT systems — focused on resilience, performance, and zero-touch management.
• Implement AI-powered IT service desk solutions, compliance monitoring, incident response, and proactive issue resolution.
• Guide IT Operations in optimizing hardware lifecycle, SaaS platforms, and IT asset tracking through AI/automation-driven efficiency.
• Collaborate closely with Security and Legal teams to align AI and IT architecture with compliance, risk management, and privacy standards.
• Drive tool rationalization and consolidation projects using AI analytics to inform more intelligent decision-making.
• Partner with engineering, AI/ML teams, and vendors to integrate IT systems into our broader AI development ecosystem.

What You’ll Need to Be Successful

• Solid experience in IT engineering, IT architecture and cloud-native systems — with a recent, strong focus on AI, automation, and LLMs.
• Experience with AI technologies like large language models (LLMs), MLOps tools, and generative AI platforms (e.g., ChatGPT/OpenAI, Gemini AI, Notion AI). You’ve used these tools to help build or improve systems, not just test them.
• Practical experience building, integrating, or experimenting with AI models, LLMs, and AI-driven workflows.
• Working knowledge of enterprise IT environments, including Google Workspace, Okta, JAMF, Intune, Zoom, Slack, and Cisco Meraki, plus an understanding of cloud infrastructure (AWS, GCP, or Azure).
• Exceptional skills in technical documentation, architecture diagramming, and project planning and execution, plus an understanding of  GDPR, NIST, and SOC 2.
• Ability to explain complex technology and AI clearly and simply to all audiences. Skilled at leading conversations that shape the right technology direction, drive innovation, and bring new ideas to life. 
• Confident in leading executive meetings, managing AI committees, and guiding leadership teams toward smart, forward-thinking technology decisions.
• Game/software development experience strongly preferred where LLMs or automation were part of the tech stack, showcasing creativity, speed, and next-gen thinking.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About DataCamp

DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 17 million learners and 6,000+ companies, including 80% of the Fortune 1000, DataCamp is leading the charge in addressing the critical data and AI skills shortage.

About the role

DataCamp runs a deliberately small IT team. We extend our capacity through automation and AI — not headcount. This role is the execution engine of that model: you will own day-to-day IT operations while actively using and improving the AI and automation layer that keeps a 220-person global company running.

You will be the primary point of contact for internal IT support across all offices and time zones, own the onboarding and offboarding automation stack, maintain compliance evidence for ISO 27001 and SOC 2, and help evaluate and roll out new (AI) tools at DataCamp and support its company-wide Claude and MCP deployment.

About you - current version

At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You're adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets—you aim to understand the "why" behind our goals and take ownership to drive the business forward. You’re a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply!

Responsibilities

IT Operations

• Manage the IT helpdesk queue — resolve, close, or escalate with clear ownership; no tickets left hanging
• Run onboarding and offboarding end-to-end: Jamf provisioning, Okta access, app assignments, hardware setup
• Administer macOS fleet via Jamf Pro — device enrollment, policy deployment, Jamf Connect, software management
• Manage Okta: user lifecycle, MFA, end user troubleshooting
• Own Google Workspace and Microsoft 365 admin: mailboxes, groups, aliases, shared drives, licensing
• Track hardware logistics with office manager — device orders, shipments, MDM enrollment status
• Maintain accurate asset management records and keep endpoint security up to date

Automation & AI Operations

• Maintain and improve onboarding/offboarding automation workflows — fix logic, test edge cases, extend coverage
• Support Claude enterprise admin: user provisioning, access tier management, MCP connector setup and onboarding
• Monitor AI tools and flag anomalies 
• Build and maintain lightweight automations (Google Apps Script, shell, Python, or similar) to eliminate repetitive manual work

Compliance & Security Support

• Gather and maintain ISO 27001 and SOC 2 evidence in Vanta 
• Periodic access reviews
• Keep systems compliant with internal security standards and document support and operations processes
• Assist in preparation for InfoSec audits

Qualifications

Technical skills — required on day one

• Jamf Pro — device management, policy deployment, Jamf Connect, smart groups, MDM troubleshooting
• Okta — user lifecycle, SSO, MFA.
• Google Workspace — admin console or GAM, domain config, shared drives, licence management
• macOS — hands-on troubleshooting, endpoint security concepts, familiarity with Apple hardware
• SaaS app lifecycle — provisioning, deprovisioning, access reviews across a 400+ app estate
• Ticketing systems — Siit, Jira Service Desk, or similar; strong queue hygiene discipline

AI fluency — genuinely required, not optional

• Daily use of Claude or similar LLMs to draft documentation, debug automations, summarise tickets, and speed up research
• Effective prompting — structuring context clearly, iterating on output, using AI as a genuine problem-solving partner
• Experience with or Make.com, n8n, Zapier, or similar — building and maintaining automation flows, not just using them
• Basic scripting fluency (shell, Python, or Google Apps Script) — enough to read, debug, and extend existing scripts

How you work

• Async-native — you communicate clearly in writing; you don't need hand-holding on context across timezones
• Self-directed — you see what needs doing and do it; you escalate blockers, not decisions you can make yourself
• High-closure bias — you prefer empty queues and resolved tickets over long threads and status updates
• Security-conscious by default — you understand the why behind security standards, not just how to enforce them
• Positive, service-oriented attitude — you are a problem-solver who brings a 'yes, I can' mindset to internal customers
• Detail-oriented and resourceful — you figure things out

Why Datacamp? 

Joining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you’ll love being on our team:

• Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding.
• Competitive compensation: We offer a competitive salary with attractive benefits.
• Flexibility: Benefit from flexible working hours because the future is flexible! 
• Continuous learning: Access a yearly learning budget for conferences & training to support your professional growth.
• Global retreats: Participate in international company retreats, fostering a global team spirit.
• Equipment: Yearly refreshment of your IT Equipment budget for your home working setup.
• Amazing team: Collaborate with a truly exceptional team—seriously, we’re awesome!

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Why we're hiring:

At WPP, technology is at the heart of everything we do, and it is the Technology Operations teams mission, as part of Enterprise Technology, to enable our stakeholders to collaborate, create and thrive. Enterprise Technology is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data.  

As we continue on this transformation journey….  This role will carry out the effective and efficient everyday technology operations for WPP ET.  A trusted pair of hands to deal with level 1 and 2 issues as they present to the IT Service Desk and a trusted resource for Infrastructure and Management personnel to assist with project work when needed. The role will report into the Enterprise Technology Operations Lead and work closely with other teams within Enterprise Technology

What you'll be doing:

• Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET 
• This is a 100% onsite role
• Provide on-site support to the WPP agencies located in Lisbon
• Provide onsite support for additional locations which may require travel (where applicable)
• Provide remote support, as needed, to WPP agencies across the wider region
• Ensure IT deskside operations and all standard technology services, including meeting room AV, are delivered and supported as needed
• Develop excellent relationships with the business user base
• Lead a customer-centred culture, championing activities to empower end users to get maximum utilization out of their technology tools
• Educate the business on how to use the Enterprise Technology service and maximise benefits
• Log all IT engagements into a ticketing system to ensure IT demand and performance data can be reported upon
• Onboarding and offboarding of new and departing employees, including user account administration and asset management
• Level 1 and 2 incident and problem management, including diagnosis, liaison with appropriate internal and external resources to drive resolution, and ticket management throughout the resolution process
• Ensure security procedures are followed, and 3rd parties are monitored during service engagements
• Escalation of issues to Infrastructure and/or Management teams as required
• Manage and support simple user and office relocations
• Understanding of unique line-of-business technologies
• Compiling, documenting, and maintaining Service Desk knowledge base and standard procedures 
• Deployment of hardware and software to end users
• Management and installation/removal of break/fix or warranty replacement of IT related equipment
• IT asset procurement, inventory and Life cycle management
• Work with all the IT functions within the Enterprise Technology operating model to ensure the needs of the business are fulfilled
• Support WPP Global in promoting global standards and ensuring local implementation
• Support other IT teams with IT changes and ensure support priorities are localised and executed to plan
• Escalation management and work with third-party suppliers to ensure operational services meet business requirements
• Perform basic device troubleshooting including resetting devices, cable management, providing console access for 3rd level teams/partners as part of Incident break fix or scheduled changes
• Perform/be accountable for infra testing pre/post deployment of changes through either Incidents or Projects; liaise with local application owners for additional testing
• Facilitate and support refresh of local infrastructure (network and server)
• Support the review of local licencing demand for software assets
• Availability where necessary for out-of-hours support 

What you'll need:

• 3 – 5 years in an IT help desk / desk side support role
• Strong cross-platform experience in Windows and Mac, along with working knowledge of AV technology
• Excellent problem-solving skills
• Can-do attitude
• Someone that can empathize and communicate effectively with end users
• Builds excellent relationships, based on trust and mutual respect
• Excellent written and verbal communication skills  in English and Portuguese
• Able to manage time effectively and set priorities appropriately
• Able to maintain professional demeanor under stress while remaining friendly and approachable to ensure a positive user experience

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

About the Team

The IT team is responsible for the internal systems, tooling, and support that keep Typeform running smoothly day to day. We work across identity and access, endpoint management, service management, SaaS administration, and employee productivity tooling.

This team partners closely with Security, People, Finance, Product Operations, and R&D to make sure Typeformers have secure, reliable, and well-governed systems. As Typeform continues to invest in AI-enabled ways of working, IT also plays an important role in preparing the internal infrastructure, workflows, and operational foundations that make safe AI adoption possible.

About the Role

We’re looking for an IT Engineer (Contractor) to strengthen our day-to-day IT Infrastructure and service operations.

This role focuses on execution, reliability, and operational ownership. You’ll act as a dependable escalation point for complex issues, maintain core systems, and improve workflows that reduce manual effort and increase service quality.

This is a hands-on role where success is measured by stability, responsiveness, and the ability to keep systems running smoothly while improving how work gets done.

Things you will do:

• Act as an escalation point for IT Support, resolving complex incidents and requests while ensuring SLOs and OLAs are met
• Maintain and administer core SaaS platforms including Okta, Atlassian, Google Workspace, Jamf, and Intune
• Execute and improve user lifecycle workflows (onboarding, offboarding, access management)
• Support and optimize Jira Service Management workflows, SLAs, and asset data
• Maintain accuracy of asset and license data across systems such as Torii, Jamf, and Firstbase
• Monitor system health and perform regular maintenance, updates, and improvements
• Deliver small-to-medium changes, configuration updates, and improvements with a focus on low risk and clear communication
• Create and maintain clear, structured documentation in Notion for support processes and runbooks
• Analyze support trends and ticket data to identify friction and propose practical improvements
• Implement workflow improvements and automation to reduce repetitive tasks
• Support the preparation of systems and documentation for AI-assisted IT workflows
  
  

What you already bring to the table:

• Experience in Corporate IT, Internal IT, or Systems Engineering in a SaaS or technology company
• Strong experience with identity and access management (Okta or similar)
• Experience managing endpoints, ideally macOS environments with Jamf (and/or Intune for Windows)
• Experience administering SaaS tools such as Google Workspace and Atlassian
• Solid ITSM foundations (incident, request, and change management)
• Experience working with service desk platforms, ideally Jira Service Management
• Strong troubleshooting skills across identity, endpoints, and SaaS applications
• Experience improving workflows through automation, integrations, or process improvements
• Strong communication skills and ability to work effectively with cross-functional stakeholders
• A structured, reliable approach to operational work and ownership of outcomes
  
  

Extra awesome:

• Experience optimizing Jira Service Management (workflows, SLAs, asset schemas)
• Experience with HRIS integrations (e.g., HiBob to Okta) and user lifecycle design
• Familiarity with documentation frameworks in tools like Notion
• Scripting experience (Python, Bash, PowerShell) for automation and integrations
• Experience improving asset management, endpoint hygiene, or SaaS governance
• Exposure to AI-assisted workflows or automation in IT environments

About the Team

The IT team is responsible for the internal systems, tooling, and support that keep Typeform running smoothly day to day. We work across identity and access, endpoint management, service management, SaaS administration, and employee productivity tooling.

This team partners closely with Security, People, Finance, Product Operations, and R&D to make sure Typeformers have secure, reliable, and well-governed systems. As Typeform continues to invest in AI-enabled ways of working, IT also plays an important role in preparing the internal infrastructure, workflows, and operational foundations that make safe AI adoption possible.

About the Role

We’re looking for a Senior IT Engineer to help strengthen the infrastructure and service management foundations behind Typeform’s internal operations.

This role is a mix of systems ownership, operational excellence, and workflow improvement. You’ll take on complex infrastructure and ITSM work, improve how our internal tools are managed, and reduce manual effort through automation and better process design. You’ll also help shape how IT supports the company’s move toward more AI-enabled productivity.

This is a strong fit for someone who enjoys improving internal systems at a structural level, is comfortable operating across a broad SaaS stack, and wants to make internal technology more reliable, secure, and scalable.

Things you will do:

• Own and resolve complex IT Infrastructure incidents and service requests, acting as an escalation point for IT Support and helping ensure SLOs and OLAs are met
• Administer, maintain, and improve core internal platforms including Okta, Atlassian, Google Workspace, Microsoft 365, Jamf, Intune, HiBob, Torii, Jira Service Management, and 1Password
• Design and implement automations for onboarding, offboarding, access management, device management, and other internal IT workflows
• Improve the IT service management foundation, including workflows, SLAs, asset data quality, service operations, and knowledge management
• Strengthen the quality and reliability of asset and license management data across systems such as Torii, Jamf, Intune, and Firstbase
• Contribute to internal IT projects such as migrations, upgrades, systems changes, and operational improvements with a focus on low-risk execution and clear communication
• Create and maintain clear, useful, AI-consumable documentation in Notion, including runbooks, troubleshooting guides, and architectural context
• Partner with stakeholders across Security, People, Finance, Product Operations, and R&D to assess risk, improve tooling, and support scalable internal operations
• Identify high-value opportunities to reduce toil, improve service quality, and introduce safe AI-assisted workflows in IT

What you already bring to the table:

• Several years of experience in Corporate IT, Internal IT, Systems Engineering, or a similar hands-on role in a modern SaaS or technology company
• Strong experience with identity and access management, ideally with Okta administration
• Strong experience with device management and endpoint operations across macOS and Windows, ideally using Jamf and Intune
• Experience administering a broad SaaS environment and owning internal systems beyond frontline support
• Solid ITSM foundations, including incident, request, change, and problem management in a practical SaaS environment
• Experience working with service desk and service management platforms, ideally Jira Service Management
• Strong troubleshooting skills across identity, endpoints, applications, and general corporate infrastructure
• Experience improving workflows through automation, integrations, APIs, webhooks, or low-code tooling
• Strong written and verbal communication skills, with the ability to work effectively with both technical and non-technical stakeholders
• A high level of ownership, good judgment, and a structured approach to problem-solving

Extra awesome:

• Advanced Atlassian or Jira Service Management experience, including workflow design, asset schemas, or service operations optimization
• Experience with HRIS to IT integrations such as HiBob to Okta and broader user lifecycle design
• Experience improving documentation systems and knowledge frameworks in tools like Notion
• Scripting experience in Python, Bash, or PowerShell for automation, reporting, or systems integration