Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist who will help customers and partners understand and utilize the products and services being offered by Geotab.

The successful candidate must be located in Lisbon and be able to clearly read, write, and communicate in English and French. 

If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Technical Support Specialist, your key area of responsibility will be diagnosing technical issues and providing the necessary support to resolve problems for both hardware and software-related issues within Geotab products (e.g. GO devices), the MyGeotab software platform, and outside partner products. You will need to work closely with partners, customers, sales representatives, and internal teams through various communication mediums including phone, chat, and email. To be successful in this role you will be a team-player with a very strong technical aptitude and a solid knowledge of various programming languages and big data applications. In addition, the successful candidate will have strong analytical and interpersonal relationship building skills, with the ability to manage multiple tasks and projects simultaneously while adapting to growing technology and market demands.

How you'll make an impact:

• Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email).

• Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications.

• Coordinate with internal departments on the return/exchange process for Geotab devices and accessories.

• Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries.

• Manage, develop and deliver product service training directly to resellers and customers.

• Provide successful resolution to all customer complaints.

• Report escalating and severe concerns/issues to management.

• Preserve the confidentiality and security of customer data and information.

• Support Geotab global strategic initiatives.

What you'll bring to this role:

Why job seekers choose Geotab:

The Platform Infrastructure team at iCapital is responsible for designing, standardizing, and evolving the core infrastructure that powers our global technology stack. As Vice President, Platform Infrastructure Architecture, you will serve as a senior individual contributor architect, helping define and evolve the technical standards that underpin our Kubernetes platforms, cloud networking, edge services, and API access patterns. 

This role is architecture-first, with regular hands-on involvement to validate designs through reference implementations and proof-of-concept project work . You will work closely with Platform Infrastructure engineers and application teams to ensure that platform capabilities are scalable, secure, and consistent across regions, while remaining practical to operate. 

Responsibilities 

• Evolve platform architecture standards across core infrastructure domains.  

• Design and validate Kubernetes platform architecture, including cluster lifecycle, autoscaling strategies, node provisioning, and OS standards (e.g., EKS, Karpenter, Bottlerocket).  

• Define cloud networking architecture patterns, including VPC design, routing, ingress/egress, TGW design and private connectivity.  

• Own architectural guidance for edge and traffic management, including CDN, DNS, and TLS strategies (e.g., Akamai, Cloudflare).  

• Define and standardize API Gateway and north south access patterns for secure and consistent service exposure.  

• Establish and maintain multi account and multi cluster architecture standards supporting scale, isolation, and operational clarity.  

• Produce and maintain reference architectures, design documents, and architectural guardrails consumed by Platform Infrastructure engineers and application teams.  

• Review proposed platform designs and changes to ensure alignment with long term architecture strategy.  

• Stay hands on through proof of concepts, reference implementations, and technical deep dives to validate architectural decisions.  

• Partner with engineering, security, and product teams to ensure platform standards are practical, well understood, and broadly adopted. 

Qualifications 

• 8+ years of experience in platform, cloud, or infrastructure engineering roles, with demonstrated architectural responsibility.  

• Strong hands on experience designing and operating Kubernetes platforms in production environments.  

• Deep understanding of AWS infrastructure, including networking, security primitives, and managed services.  

• Experience designing cloud networking and edge architectures, including ingress/egress and traffic management.  

• Proven ability to translate complex technical requirements into clear standards and reference architectures.  

• Comfortable operating as a senior individual contributor with influence across multiple teams.  

• Strong written and verbal communication skills, with the ability to explain architectural decisions to both technical and nontechnical audiences.  

• Certifications (AWS / Kubernetes) are a plus but not required. 

Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the Role

iCapital is looking for a Assistant Vice President Information Security Engineer to join the Information Security team. This role will establish and manage cloud security programs, build new security architecture, automation, enforce application security processes and continuously find security gaps across iCapital technology. The ideal candidate is an experienced individual contributor and leader who can do research, design and implement security technologies, manage small teams of engineers, and is able to empathize and connect teams cross-functionally.

Responsibilities

• Build and manage Cloud Security Programs for AWS, Azure, and GCP infrastructure, providing continuous monitoring and resolution of all the vulnerabilities in our cloud environment.
• Implement resolutions of security misconfigurations.
• Collaborate with the DevOps team to rethink routine, embrace new best practices, and drive the adoption of technology standards.
• Build automation capabilities to monitor and alert infrastructure for AWS maintenance.
• Evolve, build and continuously test new cloud infrastructure capabilities for secure designs and functions.
• Build processes and automation capabilities for application code security reviews, workflows, and testing in collaboration with developers.
• Assist the SOC in building detection and alert capabilities.
• Develop workflows for SaaS security programs.
• Assist the Risk and Governance teams with policies, procedures, and standards.
• Collaborate with cross-functional teams, including DevOps and Security Engineering, to deliver security projects.

Qualifications

• Experience in Cloud Environment, AWS preferred, for 5-10 years to establish security cloud infrastructure
• AWS Certified Solutions Architect or similar certifications are preferred
• Commitment to staying at the forefront of cloud security trends, emerging threats, and evolving technologies
• Experience with Infrastructure as Code or systems engineering and scripting
• Strong verbal and written communication skills
• Fluent in Portuguese and English
• Able to influence stakeholders
• Able to drive tasks to completion

Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the role

This role is responsible for owning the performance, reliability, security, and operation of the company’s SQL and NoSQL database platforms.  The role operates within a database team who partners with application engineering, platform, and security teams to ensure databases are scalable, resilient, secure, and observable across all environments.

Responsibilities

Platform Performance & Scalability

• Own end‑to‑end performance of SQL and NoSQL databases across environments, including query optimization, indexing strategies, execution plan analysis, and tuning of database runtime parameters (e.g., PostgreSQL query plans, MongoDB indexes, DynamoDB access patterns).
• Proactively prevent performance regressions through representative load testing, performance analysis tooling, and CI/CD validation gates.
• Partner with application teams on schema design, data modeling, and workload‑driven performance improvements, including relational schemas, document models, and NoSQL access patterns.

Reliability, High Availability & Disaster Recovery

• Design, operate, and harden production‑grade SQL, NoSQL, and document database systems with strong replication, failover, backup/restore, and security controls.
• Define, implement, and validate backup and disaster recovery strategies, including routine restore testing and compliance with RPO/RTO objectives.

Observability & Operational Excellence

• Establish SLIs and SLOs for database health, including latency, error rates, contention, replication lag, storage growth, and cache efficiency across SQL & NoSQL databases.
• Deliver actionable dashboards and alerts and maintain operational runbooks alongside up‑to‑date documentation.
• Lead or participate in production incident response and post‑incident reviews related to database platforms.

Security, Governance & Automation

• Enforce database security best practices in partnership with InfoSec, including least privilege access, RBAC, auditing, encryption, secure secret handling, access reviews, and secure service‑to‑database authentication across SQL and NoSQL data stores.
• Codify database infrastructure and operations using Infrastructure as Code (Terraform) and CI/CD pipelines.
• Standardize baseline configurations, schema migration practices, and operational guardrails across relational, document, and NoSQL databases.

Qualifications

• Hands‑on experience operating production‑scale SQL and NoSQL databases, with strong troubleshooting skills under pressure.
• Experience with managed cloud database services, including SQL and NoSQL databases (e.g., AWS RDS/Aurora PostgreSQL, MongoDB Atlas, DocumentDB, DynamoDB).
• Deep expertise across the following areas like performance tuning, indexing, query optimization, vacuum/auto vacuum,bloat management, data modeling, backup/restore, capacity planning, scalability design, and cost/performance trade‑offs
• Experience with observability, alerting, and operational metrics for data platforms.
• Automation‑first mindset with hands‑on experience in Infrastructure as Code, Gitlab CI/CD pipelines, and repeatable operational runbooks.
• Experience with IAM‑based access controls, KMS/encryption, secrets management, and compliance‑driven governance controls.
• Proven experience developing and maintaining Terraform modules.
• Strong Linux fundamentals and scripting experience (Bash and/or Python).
• Experience with Docker and Kubernetes for database‑adjacent workloads.

Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the Role

The Veeam Quality Assurance team invites you to work on Veeam products with Veeam QA professionals in the Lisbon R&D office.

What You'll Do

• Testing of one or several Veeam products
• Participating in products’ creation and development at all stages of their life cycle
• Analysing software requirements
• Participating in planning and creating the product test strategy
• Communicating with other participants of the product development process
• Training and development of new team members
• Evaluating test results, maintaining defects database
• Participating in customer technical support processes

What You'll Bring 

• Technical education or passion for technology
• 3+ years of software testing experience
• Deep understanding of software development principles and the QA role in this process
• Experience developing test strategies and plans, analysing test progress, and optimising the software testing processes
• Advanced knowledge of Windows, Linux or Unix operating systems
• Experience in network technologies and systems (DNS, DHCP, basic network settings, etc.)
• Open and flexible mind, common sense, clear logic, analytical skills
• Desire and ability to work in a team
• English proficiency for daily communication within international teams

Bonus Skills

• Experience working with databases like Microsoft SQL Server or Oracle Database
• Experience working with virtualization platforms like VMware vSphere and Microsoft Hyper-V
• Experience in test automation
• Experience managing and developing a QA team

What You'll Get

• 24 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical, dental, and optical insurance for employees and dependents
• Life and disability insurance worth 2x gross annual salary
• Monthly meal allowance of €10.46 per working day
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently present outside of Portugal, Veeam reserves the right to refuse to consider the application for a job. Remote work is only possible in case the employee is located in Portugal.

#LI-KJ1

#Hybrid

We are seeking a curious and entrepreneurial Product Manager to join the Growth team at Salsify and help lead the evolution of our Intelligent PXM platform. The successful candidate will have a deep understanding of software development processes, an eagerness to learn and adapt to shifting priorities.

Those who bring energy, curiosity, and a proven ability to own an objective and deliver outcomes will thrive in this role. You will collaborate with our engineering manager and designer to set the vision, strategy, and roadmap for various Growth Initiatives, while also building strong relationships with key stakeholders across the company.

What does success look like?

• Aligning Growth investments to stated Salsify business objectives
• Setting and championing the vision, strategy and roadmap of Growth Initiatives
• Partnering effectively with your Team Trio. Holding each other and yourself accountable to driving value through teamwork.
• Own your team’s outcomes and be the face of the product.
• Executing Partner/Customer/Stakeholder discovery and insight collection
• Communicating and aligning with stakeholders on key decisions and status
• Partnering with cross-functional peers to ensure “Release Readiness” of your team’s work
• Collaborating with Commercial teams to connect product value to business growth and objectives

Background and Experience:

• At least 3-5 years of product management experience or relevant experience
• Strong technical skillset including experience with AI tools and technologies
• Curiosity to explore, build and experiment with AI technology. Views AI tools as means to increase customer value delivery and/or drive operational efficiency for our teams.
• Entrepreneurial spirit, energized by ambiguity, but with excellent organization skills to distill the noise into a coherent and executable plan
• Strong ability to prioritize investments and focus on the appropriate time horizon
• Passion for product leadership and cross-functional collaboration
• Strong interpersonal and communication skills, both written and oral
• Experience with data-driven decision-making
• Enthusiasm for the value and impact of the team's work and the ability to act as a product advocate.
• Highly accountable to the team and company.

There may be up to 5% travel required including international travel for in-person company, departmental, team or customer meetings.

Senior Backend Engineer | ComparaJá.pt – Lisbon (Hybrid)

Job Summary

We are looking for a highly skilled and experienced Senior Backend Engineer to drive the architecture and development of our high-quality software. You will own complex technical features end-to-end, ensuring that our products are built to modern engineering standards while championing a culture of code quality and technical excellence. The ideal candidate will have a deep background in both frontend and backend development, experience providing technical mentorship to fellow engineers, and a passion for optimizing application performance and system scalability.

This is an office role based in Alvalade, Lisbon with flexibility to work remotely.

Key Responsibilities

• Drive the development of high-quality software: Take hands-on ownership of complex backend features from end to end. Write robust code while ensuring solutions meet business requirements and adhere to the highest standards of performance, security, and scalability.
• Optimize the codebase and developer experience: Identify technical debt and continuously improve tooling, build processes, and system architecture to increase engineering efficiency and reduce deployment bottlenecks.
• Mentorship and technical guidance: Provide hands-on support to junior and mid-level engineers. Elevate the team's technical bar through rigorous code reviews, pair programming, and active knowledge sharing.
• Champion modern development standards: Actively write testable, maintainable code and promote engineering best practices, including comprehensive automated testing, CI/CD integration, and clean architecture principles.
• Collaborate across functions: Work closely with product managers, designers, and other stakeholders to seamlessly translate business requirements into technical solutions and ensure a shared vision across the product lifecycle.
• Architectural contribution: Design robust backend systems and help drive technical decisions around tools, APIs, and frameworks, ensuring the long-term scalability and maintainability of the application.
• Innovate and explore: Continuously evaluate new technologies and methodologies to keep our tech stack modern. Leverage emerging tools to rapidly prototype ideas, solve complex problems, and accelerate development.

About You

• Proven experience as a Senior Software Engineer, with a willingness to touch both backend and some frontend application development.
• Strong interpersonal skills and ability to effectively communicate with teams across the organisation.
• You have an analytical mindset to develop the best-fit technical solution.
• You have an understanding of IT infrastructure, architecture, as well as a good understanding of non-technical parts of the business.
• You are comfortable working in an international environment.

Skills Required:

• Experienced working through the design, development, release cycle, and delivering software products to market, with a track record of successful delivery of software applications as an individual and tech leader
• Experience with managing the development of SaaS and cloud-based applications
• Our stack is: C#, Python, Nuxt, PostgreSQL, all on AWS. The more experience in each the better, but all definitely not necessary.
• Fluency in Portuguese and English is required.

Start date: as soon as possible

About Us

ComparaJá.pt is a leading platform for aggregating and comparing financial products and services in Portugal. Founded in 2015 as part of Samlino Group (samlinogroup.com) we are operating across three European markets, our group empowered over 10 million users last year alone.

At ComparaJá.pt, our mission is to help Portuguese consumers make informed, confident decisions across all areas of personal finance—whether banking, insurance, or utilities—by providing easy access to unbiased, accurate information and free comparisons. Our vision is to become the go-to personal finance platform for consumers, partners, media, and other stakeholders, helping people identify and choose the best solutions for their needs—saving time and money in a simple and transparent way.

What We Offer

• ❤️ Health insurance
  
  
• 🍽️ Meal card
  
  
• 🚉 Transport subsidy
  
  
• 🚀 Opportunity to work on meaningful projects that power internal operations
  
  
• 🤝 A supportive, fast-moving, and collaborative team environment

#LI-Hybrid

Senior Fullstack Engineer | ComparaJá.pt – Lisbon (Hybrid)

Job Summary

We are looking for a highly skilled and experienced Senior Fullstack Engineer to drive the architecture and development of our high-quality software. You will own complex technical features end-to-end, ensuring that our products are built to modern engineering standards while championing a culture of code quality and technical excellence. The ideal candidate will have a deep background in both frontend and backend development, experience providing technical mentorship to fellow engineers, and a passion for optimizing application performance and system scalability.

This is an office role based in Alvalade, Lisbon with flexibility to work remotely.

Key Responsibilities

• Drive the development of high-quality software: Take hands-on ownership of complex full-stack features from end to end. Write robust code while ensuring solutions meet business requirements and adhere to the highest standards of performance, security, and scalability.
• Optimize the codebase and developer experience: Identify technical debt and continuously improve tooling, build processes, and system architecture to increase engineering efficiency and reduce deployment bottlenecks.
• Mentorship and technical guidance: Provide hands-on support to junior and mid-level engineers. Elevate the team's technical bar through rigorous code reviews, pair programming, and active knowledge sharing.
• Champion modern development standards: Actively write testable, maintainable code and promote engineering best practices, including comprehensive automated testing, CI/CD integration, and clean architecture principles.
• Collaborate across functions: Work closely with product managers, designers, and other stakeholders to seamlessly translate business requirements into technical solutions and ensure a shared vision across the product lifecycle.
• Architectural contribution: Design robust full-stack systems and help drive technical decisions around tools, APIs, and frameworks, ensuring the long-term scalability and maintainability of the application.
• Innovate and explore: Continuously evaluate new technologies and methodologies to keep our tech stack modern. Leverage emerging tools to rapidly prototype ideas, solve complex problems, and accelerate development.

About You

• Proven experience as a Senior Software Engineer, with a willingness to touch both backend and frontend application development.
• Strong interpersonal skills and ability to effectively communicate with teams across the organisation.
• You have an analytical mindset to develop the best-fit technical solution.
• You have an understanding of IT infrastructure, architecture, as well as a good understanding of non-technical parts of the business.
• You are comfortable working in an international environment.

Skills Required:

• Experienced working through the design, development, release cycle, and delivering software products to market, with a track record of successful delivery of software applications as an individual and tech leader
• Experience with managing the development of SaaS and cloud-based applications
• Our stack is: C#, Python, Nuxt, PostgreSQL, all on AWS. The more experience in each the better, but all definitely not necessary.
• Fluency in Portuguese and English is required.

Start date: as soon as possible

About Us

ComparaJá.pt is a leading platform for aggregating and comparing financial products and services in Portugal. Founded in 2015 as part of Samlino Group (samlinogroup.com) we are operating across three European markets, our group empowered over 10 million users last year alone.

At ComparaJá.pt, our mission is to help Portuguese consumers make informed, confident decisions across all areas of personal finance—whether banking, insurance, or utilities—by providing easy access to unbiased, accurate information and free comparisons. Our vision is to become the go-to personal finance platform for consumers, partners, media, and other stakeholders, helping people identify and choose the best solutions for their needs—saving time and money in a simple and transparent way.

What We Offer

• ❤️ Health insurance
  
  
• 🍽️ Meal card
  
  
• 🚉 Transport subsidy
  
  
• 🚀 Opportunity to work on meaningful projects that power internal operations
  
  
• 🤝 A supportive, fast-moving, and collaborative team environment

#LI-Hybrid

Job Summary:

• At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programming and we won’t let a single line of code reach production without peer code reviews. We strongly believe that the only true authority stems from knowledge, not from the position and we always treat others with respect, deference, and patience.
• Do you love APIs, databases, messaging, and open source? Do you crave great challenges that will make you feel awesome once you solve them? We're looking for software engineers like you to join a team of amazing developers that is completely disrupting an industry.

Duties and Responsibilities:

• Work independently as well as in small teams to develop the best product on the market
• Implement a scalable, stable, and user-friendly product that can handle our current capacity and handle future growth
• Work in a modern agile software engineering environment (with source code control GIT, dev/stage/prod release cycle, extensive testing, and continuous deployment)
• Solve challenging technical problems and put your skills to the test every day
• Develop and maintain microservices and APIs
• Engage with the Product team and other engineering teams across clusters and Business Units  to help to ensure the solutions the team is building are fulfilling all the requirements

• Influence a growing team while acting as a technical guide—speaking conceptually, documenting architecturally, and being hands-on with code
• Design scalable solutions using code to support business functions and product goals, navigating platform limitations effectively
• Design and implement integrations between Talkdesk and external systems using APIs, middleware, and custom development, ensuring data integrity and security

Qualifications:

• BS/MS Degree in Computer Science, Applied Math, or an Engineering area
• 3+ years of experience in Software Development, especially in cloud-based applications
• Strong experience with the design and development of web applications
• Strong object-oriented programming skills and experience with cloud databases
• Proficiency with Kotlin, Java, and Spring Boot
• Deep understanding of the design and development of Service Oriented Architecture (SOA, API) and Event driven Architectures
• Experience with microservices architecture, APIs, message brokers (Kafka, RabbitMQ)
• Experience with one or more storage technologies (e.g., PostgreSQL, MySQL, MongoDB, Redis, Elasticsearch)
• Experience scaling global web applications
• Advocate for automated testing, continuous integration
• Experience working with CI/CD pipelines and Product development
• Passion for producing clean, standards-compliant, secure code
• Be fearless about learning new technologies and technical approaches to application development
• Good written and spoken English

About the Role

As a Software Developer in Test, you will join one of several high-impact teams of QA professionals. You will work on a variety of Veeam products and features, helping us shape the quality of solutions used by companies around the world. During the hiring process, we’ll match your interests and experience with the team and project where you can make the greatest impact.

What You'll Do

• Develop and maintain automated tests for Veeam products
• Collaborate across the software development team
• Enhance frameworks and modules for automated testing
• Contribute to test design and implementation
• Analyze product source code
• Support internal automated testing systems
• Build and manage testing infrastructure
• Analyze test results, and maintain defects database

Technologies You'll Work With

• Python, PowerShell, C# (.Net 6, .Net 8)
• GitLab, Azure Devops, TeamCity
• TestRail

What You'll Bring

• From at least 1 year of experience (junior level) up to 3+ years (middle/senior level) in commercial product testing, test automation, or software development; OR practical hands-on coding experience, without a need for testing expertise but with a strong interest in the testing domain (for junior candidates)
• Programming experience in Python
• Experience with Windows and/or Linux environments
• A strong desire to write high-quality code and develop your skills in programming
• An open mind, common sense, clear logical thinking, and a lively, analytical mindset - you enjoy analyzing and understanding how things work
• English proficiency for daily communication within international teams

Bonus Skills

• C#/.NET Framework and Test Automation: LINQ, NUnit, Selenium WebDriver, testing RESTful APIs using HttpClient
• Experience with PowerShell 
• Experience with Git
• Experience with Jenkins, TeamCity or Azure DevOps
• Cloud platforms experience (AWS, Azure, GCP)

What You’ll Get

• 24 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical, dental, and optical insurance for employees and dependents
• Life and disability insurance worth 2x gross annual salary
• Monthly meal card with €10.46 per working day
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently present outside of Portugal, Veeam reserves the right to refuse to consider the application for a job. Remote job is only possible in case the employee is located in Portugal. 

#LI-AR1
#Hybrid

About the role:

Our Customer Support Team is here to deliver first-class support in a simple, effective, and timely manner to our growing Dashlane community. Your day-to-day will be focused on handling technical queries from our customers through a wide range of channels including email, chat, phone, and social media. Those queries could range from account questions, billing-related inquiries, and support ranging from basic how-to questions about the app to more complex questions that may require escalations.

We are looking for people who are passionate about helping others and are interested in technology and the latest technology trends.
This is the perfect role for someone who already has a strong background or relevant experience in technical customer support and who has ideally worked in customer-facing roles.

If that's who you are, and if you are eager to join a fast-growing company, this might be your next challenge.

What else do you need to know?

• Full-time 8h/day between Monday to Sunday, including weekends and bank holidays with rotative days off (40hrs a week)
• Rotative shifts position (Lisbon time) 
  • Morning shift comprised between 9am and 6pm
  • First afternoon shift comprised between 1pm and 10pm
  • Second afternoon shift comprised between 3pm and 12am 
  • Night shift comprised between 12am and 9am 

Location-Specific Information:

You will be based in Lisbon, with English as your working language. We offer a hybrid work arrangement, with Monday, Tuesday, and Thursday as in-office company days, where we collaborate together and enjoy a company-sponsored meal on one of those days.

At Dashlane you will:

• Respond to B2C and B2B customers' questions rapidly and clearly - this entails questions related to the Dashlane app and will also be providing technical support towards account/login/billing-related issues
• Take ownership of solving a wide range of customer queries that come through email, chat, and social media with effective probing, and troubleshooting so you can isolate, investigate and resolve the issue
• Comply with and suggest improvements for ticket categorization and issue identification guidelines but also with the Dashlane and quality expected from our standards of service
• Reach for productivity and quality KPIs aligned with the team goals by resolving all questions and concerns
• Play a big role in sharing relevant feedback with the product team and hence in shaping the Dashlane product
• Help update/create content for our internal knowledge base and our help centre, making your job and that of your peers easier in the future
• Test and reproduce issues to troubleshoot and help the Dashlane product team identify and fix bugs
• Be the voice of our customers: raise their concerns or new feature requests/feedback to our product and engineering team
• Work closely with the Level 2 and Level 3 support teams to improve overall product knowledge, and to escalate more complex issues that require Senior expertise

To accomplish the above, you will work cross-functionally with different teams such as Engineering, Development, Product, and QA.

Requirements:

• You have 1 year of experience in technical customer support and; potentially with B2B customers
• You have 1+ years of experience providing online customer support in English, preferably in a SaaS environment or a tech company
• Excellent spoken and written English

We’re also looking for:

• The ability to communicate technical topics to customers and coworkers simply and clearly in English via email, chat, and/or phone.
• Quality-driven people with a passion for creating extraordinary customer experiences while being able to help their team achieve efficiency and productivity objectives.
• The ability to use support platforms such as Zendesk (ideally, as a plus you are familiar with Slack as an internal communication tool and Atlassian as a Knowledge Base interface).
• Experience in managing support tickets throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for handoff to the product/development team, and resolution.
• Prior experience working with tech teams like developers/engineers and QA.
• Prior experience troubleshooting technical issues that can arise on web apps, mobile apps, local software, and web extensions.

What Dashlane offers you:

• Flex Benefits - allocate a monthly amount to a pool of benefits
• Health insurance covered by Dashlane
• 5 extra vacation days each year, plus your birthday off
• Company wide well-being days (one per quarter)
• Equal Parental leave - up to 20 weeks fully paid leave, within the first year of birth or adoption
• Donation matching program -  Dashlane will match your donations to organizations driving positive impact in historically marginalized communities
• Access mental health services through Spring Health, available for you and your family members
• Team building & social events - weekly lunch in the office and monthly happy hour
• and much more

About DataCamp

DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 17 million learners and 6,000+ companies, including 80% of the Fortune 1000, DataCamp is leading the charge in addressing the critical data and AI skills shortage.

About the role

We are looking for a Senior Application Security Engineer to join our Engineering team and own the security posture of our software and development practices. This is a hands-on role for someone with a strong software engineering background who is genuinely passionate about security - not a traditional infosec role, but one that sits at the intersection of engineering and security.

You will be our primary security expert embedded in the Engineering organization, acting as the first responder on security topics - from bug bounty programs and penetration testing to vulnerability management and security risk tracking. You will work closely with our engineering teams to embed security guardrails into our development workflows, including our growing AI-assisted and Agentic development practices.

We are ISO 27001 certified and take our compliance obligations seriously. You will play a key role in ensuring our controls remain in place, evolving our security awareness program, and continuously improving the tools and practices that keep us ahead of the curve.

About you

At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You're adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets—you aim to understand the "why" behind our goals and take ownership to drive the business forward. You’re a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply!

Responsibilities

• Own vulnerability management end-to-end: triage, prioritize, track, and drive remediation across the engineering organization
• Act as the first responder from Engineering on security topics, including bug bounty programs, penetration testing engagements, and security incidents
• Maintain and evolve our application security tooling (JFrog X-Ray, SonarCloud, OWASP ZAP) and integrate security checks into CI/CD pipelines
• Partner with engineering teams to embed security guardrails into development workflows - including AI-assisted and Agentic development practices
• Drive adoption of secure coding standards and OWASP best practices across the engineering organization (OWASP Top 10 for Web and API)
• Support and evolve our ISO 27001 compliance program, ensuring controls are in place, monitored, and continuously improved
• Run and evolve our annual security awareness training for developers
• Track and communicate security risks to engineering leadership and relevant stakeholders
• Evaluate and adopt new security tools and practices as the threat landscape and our technology evolve

Qualifications

• 6+ years of software engineering or application security experience, with a strong coding background - you can read, write, and review code across multiple languages
• Strong TypeScript/Node.js experience; good knowledge of Ruby on Rails, React, Kubernetes, and AWS
• Deep understanding of application security concepts: OWASP Top 10 (Web and API), vulnerability management, secure SDLC, and threat modeling
• Hands-on experience with application security tooling such as SAST, DAST, and SCA - experience with JFrog X-Ray, SonarCloud, or OWASP ZAP is a plus
• Experience coordinating or participating in bug bounty programs and penetration testing engagements
• Experience working within ISO 27001 or similar compliance frameworks - experience with compliance monitoring tools (e.g., Vanta) is a plus
• Experience integrating security practices into CI/CD pipelines and developer workflows
• Able to take a security initiative from problem identification through to implementation - you drive things to completion and don't wait to be pushed
• Already working with AI-assisted development tools (e.g., Claude Code, Cursor) in your day-to-day workflow, with solid understanding of AI Engineering concepts and Agentic systems - including the security implications they introduce
• Strong communication skills - you can explain complex security topics to engineers and non-technical stakeholders alike
• Comfortable working across engineering teams without direct authority - you communicate security risks clearly and pragmatically, without blocking delivery

Why Datacamp? 

Joining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you’ll love being on our team:

• Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding.
• Competitive compensation: We offer a competitive salary with attractive benefits.
• Flexibility: Benefit from flexible working hours because the future is flexible! 
• Continuous learning: Access a yearly learning budget for conferences & training to support your professional growth.
• Global retreats: Participate in international company retreats, fostering a global team spirit.
• Equipment: Yearly refreshment of your IT Equipment budget for your home working setup.
• Amazing team: Collaborate with a truly exceptional team—seriously, we’re awesome!

About Dashlane

Dashlane's mission is to make security simple for millions of organizations and their people. We empower businesses of every size to protect company and employee data while helping everyone easily log in to the accounts they need—anytime, anywhere. 

Our global team with offices in Paris, New York, and Lisbon is united by a strong sense of community and passion for improving the digital experience. Over 15 million users and 20,000 businesses in 180 countries use Dashlane for a faster, simpler, and more secure internet.

About the role:

Dashlane is looking for our first CSM based in our Lisbon office to help us continue to support our growing EU customer base. You will lead a "dual-motion" portfolio: providing high-impact, reactive management for our Scale Segment while directly managing a portfolio of dedicated accounts. You will own the relationship and success of these accounts with a core focus on Onboarding/Deployment, Retention, and Expansion. 

We’re looking for a self-motivated, hungry to learn individual who thrives in a fast-changing environment. This isn't a traditional "maintenance" role. You are here to drive velocity. You will be a critical member of a growing team, collaborating across Sales, Product, and Engineering to ensure our customers thrive and expand with us. 

At Dashlane you will:

• Architect Success at Scale: Manage a high-volume "Pool" of accounts using a "one-to-many" approach, utilizing automated health checks and AI-driven insights to intervene proactively.
• Drive EU-based Accounts: Fully own a diverse list of high-value EU customers, acting as their trusted advisor and subject matter expert.
• Lead Onboarding & Renewals: Direct the entire customer journey from the initial deployment, lifecycle, complex pricing negotiations and annual renewals.
• Leverage AI for Efficiency: Utilize modern AI tools to streamline communication, analyze customer sentiment, and optimize your bandwidth for high-value strategic work.
• Collaborate Globally: Work independently but stay deeply connected to our global teams in NYC and Paris, sharing feedback with internal development teams to shape the future of our product.
• Meet and exceed quarterly quotas to ensure Dashlane successfully retains and grows our existing account base revenue.
• Become an expert in Dashlane’s product, offerings and overall value to drive success with your customer base
• Proactively find opportunities for growth, both within your book of business and within our team’s processes and procedures

Requirements:

• 2+ years of Customer Success or Account Management experience, ideally within a fast-paced B2B SaaS or Tech environment.
• Business level fluency in English required
• Proven experience managing renewals and leading pricing/contract negotiations.
• You are comfortable using AI tools (i.e. Gemini, ChatGPT) 
• Exceptional organizational and prioritization skills, as well as a high degree of Operational Rigor
• As our first Lisbon hire, you must be resourceful and comfortable operating with minimal in-person supervision.

What we're also looking for:

• Business level fluency in French is a major competitive advantage
• A proven track record of consistently exceeding expansion or NRR quotas.
• Domain knowledge in Identity and Access Management (IAM) or cybersecurity.
• Experience with deployment strategies for technical IT audiences.
• High degree of perseverance and passion for our product and mission. 
• Tech-savvy, personable with natural problem-solving abilities and demonstrated discretion and ability to work with confidential information. 
• Ability to think critically, troubleshoot and solve complex problems in a fast-paced, data-driven, metrics-oriented environment

Location-Specific Information:

You will be based in Lisbon, with English as your working language. At Dashlane, we embrace a hybrid culture that combines the best of both worlds: the creativity and energy of in-person collaboration with the flexibility of remote work. Our model is designed to strengthen team connections while supporting individual productivity and work-life balance. To maximize collaboration, we come together in the office on Mondays, Tuesdays, and Thursdays, while Wednesdays and Fridays offer more flexibility for focused work.

What Dashlane offers you:

• Flex Benefits - allocate a monthly amount to a pool of benefits
• Health insurance covered by Dashlane
• 5 extra vacation days each year, plus your birthday off
• Company wide well-being days (one per quarter)
• Equal Parental leave - up to 20 weeks fully paid leave, within the first year of birth or adoption
• Donation matching program -  Dashlane will match your donations to organizations driving positive impact in historically marginalized communities
• Access mental health services through Spring Health, available for you and your family members
• Team building & social events - weekly lunch in the office and monthly happy hour
• and much more

We're looking for a collaborative, passionate, and upbeat person who will lead our customers by driving business value through the adoption and expansion of Salsify across their organizations. 

In the Implementation Consultant role, you'll work directly with our customers to meet each of their unique and growing commerce business demands. You will partner with a Project Manager to form an Implementation team to deliver an outstanding onboarding experience for each of your customers.

How You'll Make an Impact:

• Lead the technical consulting and configuration component of multiple concurrent time and materials projects.
• Partner with Project Managers to deliver projects on time, within scope, and budget.
• Develop a deep understanding of customers’ existing business models and processes to implement Salsify in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success with our products.
• Work cross-functionally with Customer Success Managers, Project Managers, Account Managers, and other teams to ensure customers are set up to achieve established metrics/goals.
• Drive a consistently positive experience with internal and external stakeholders by guiding and bringing others along.

You'll Enjoy This Role If You Have:

• Experience navigating the complexities large enterprise clients face when launching a new platform.
• Passion for making customers successful and excited to work in a customer-centric environment.
• Experience problem solving and can take different approaches to all sorts of challenges, whether they be technical, organizational, internal, customer, or personal.
• Curiosity and willingness to learning with the ability to quickly grasp and make effective use of knowledge.
• Thoughtfully communicates new concepts to diverse audiences and adapt to changing circumstances.
• Confidence driving solutions to challenging customer or internal situations autonomously and understand when to raise risk and inform relevant stakeholders.
• Proficiency integrating data source systems such as PIMs or ERPs with eCommerce platforms is a bonus.

#LI-IA1 #LI-Remote

The Senior Business Analyst will manage the key inputs and measures for financial recognition and forecasting for the Global Services Team. This role will deliver solutions that meet business needs, drive efficiency, and fuel company growth.

How You'll Make an Impact:

Financial Planning & Operations

• Oversee the key inputs and measures for the financial recognition and forecast, ensuring all process and system controls are strictly followed.
• Partner with cross-functional teams to execute the financial close, budgeting and reporting processes.
• Manage and maintain financial models to provide scenario-based analysis and cost modelling support.

Data Analysis & Insights

• Improve the efficiency and presentation of financial reports and key metrics by leveraging BI and other tools.
• Translate complex financial concepts and data into actionable insights and recommendations that drive performance improvements in Professional Services.

Operational Excellence & Partnership:

• Build analytics and dashboards and facilitate the presentation and review of customer performance metrics on weekly/monthly/quarterly cadences.
• Proactively monitor and maintain high levels of data quality, accuracy, and process consistency. Maintain accurate records and documentation.
• Build and maintain strong relationships across team functions to drive a culture of partnership.
• Recommend reporting optimizations and solutions to remove bottlenecks and inefficiencies, collaborate with stakeholders to understand requirements and resolve conflicts, and implement and maintain management tools to enhance visibility and efficiency.

You'll Enjoy This Role If You Have:

• Experience: 5+ years of SaaS business operations, financial analytics, or directly relevant experience. 
• Skills: Proven ability to interpret, analyze, and provide actionable insights. Strong proficiency in Salesforce, SQL, and Excel/Google Sheets. Proficiency in using tools to track, analyze, and report on professional services metrics.
• Mindset: Innate curiosity, ability to problem-solve, and a solutions-oriented approach that drives positive outcomes. Highly organized, accountable, and able to serve as a trusted advisor to internal stakeholders.

This role exists to transform partnerships into a predictable, high-converting acquisition channel, increasing sourced pipeline coverage to sustainable enterprise levels. Drive partner-sourced pipeline and ARR by operationalizing repeatable lifecycle, campaign, and co-sell motions across Tier 1 SIs and strategic ISVs.

How You'll Make an Impact:

Partner Lifecycle Ownership & Pipeline Acceleration

• Design and execute quarterly joint business plans and co-sell motions to drive sourced pipeline output across the partner portfolio
• Design and execute partner-led campaigns and co-sell playbooks to generate net-new opportunities.
• Operationalize execution cadence, including executive alignment and joint account planning.
• Primary KPI: Incremental sourced pipeline generated per partner.

Commercial Cadence, Forecasting, & Campaign Integration

• Manage the sourced pipeline weekly, driving forecast discipline and aligning with Sales Directors on pipeline commit and best-case scenarios.1
• Track partner-influenced opportunities, identifying stalled deals and deploying targeted intervention strategies.1
• Partner closely with ISV and Marketing teams to activate joint campaigns, ensuring velocity and tracking ROI to translate marketing commitments into measurable pipeline output.

Performance Visibility & Strategic Reporting

• Establish rigorous partner-level pipeline tracking and quantify the impact of activation on pipeline uplift.
• Drive strategic improvements in pipeline coverage and surface data-driven, capital-efficient growth levers to executive leadership.

You'll Enjoy This Role If You Have:

• A commercially-driven mindset with a strong bias for analytical execution.
• Direct experience in partner ecosystems, co-sell programs, or revenue-driving strategic alliances.
• Expertise in cross-functional collaboration (Sales, Marketing, RevOps) and proven ability to drive action across internal and external teams.
• A proactive, results-oriented approach, leveraging data to drive insights and influence partners for measurable outcomes.
• Fluency in data modeling (SQL & BI Tooling), KPI development, and reporting/dashboard creation to translate findings into strategic recommendations.
• Experience with Python for statistical and scoring analyses (preferred).

#LI-IA1 #LI-Remote

Join Us as a Graphic Designer with a Focus on Data Visualization!

At INFUSE Academy, we turn complex ideas into visuals that make people stop and think. We are looking for a Graphic Designer who leads with clarity, communicates through imagery, and can distill a dense concept into something a learner understands at a glance.

If you can explain the impact of climate change in one image, you are the kind of thinker we want.

What you will bring:

• Proficiency in Figma, Illustrator, and Photoshop
• Solid foundation in composition, typography, and color theory
• Experience with data visualization: charts, infographics, diagrams that inform rather than decorate
• A visual storytelling instinct: you find the narrative in the numbers
• Genuine enthusiasm for AI tools -- you follow what is happening, you experiment, and you actively look for ways to co-create with AI rather than just use it
• Attention to detail and the self-organization to manage multiple projects

What you will do:

• Translate instructional content into visual concepts and storyboards
• Design static graphics, infographics, and course assets that carry meaning on their own
• Collaborate with instructional designers to find the best visual angle for every learning objective
• Co-create with AI tools as a real part of your design process -- bringing new ideas, accelerating output, and pushing what is possible

What you’ll love about working with us:

• A fun, diverse team of professionals from every corner of the globe
• A never-ending learning journey (because who wants to stop growing?)
• Career growth opportunities with regular reviews, your success is our success!
• Timely, market-range compensation (we make sure your wallet’s happy, too)
• Paid time off for U.S. public holidays, because rest is as important as work
• Summer Fridays with shorter hours, because everyone deserves a little sunshine
• Access to top-tier tools like Adobe and Figma Pro, so you can create like a pro

If you recognize yourself in this and are up to the challenge, we’d be happy to hear from you!

We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

We’re a new team building AI-assisted tools to make Datadog developers more effective, by autonomously generating tests, fixing bugs, and improving performance.

We’re looking for a product-minded generalist to help us quickly define and ship products that make all Datadog customers 10x developers.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Work closely with our users, designers, PMs, and data scientists on cutting edge and delightful LLM-based agents.
• Work on prompts, evals, and agent tools for working with code, and on the engineering to productionize these systems and integrate them with Datadog products.
• Prototype and see what works well in the real world, iterate closely with our users, and then ship.
• Follow the latest research on LLM prompting, agents, and code editing.
• Work with other Datadog teams to expand capabilities, for example integrating with the Datadog IDE extensions to deliver a CoPilot-like assistant, or Dynamic Instrumentation to collect more runtime data from production and pre-production environments.

Who You Are:

• You’re a backend engineer with at least 5 years of professional experience (Go, Java, Python) who values code simplicity and performance. You’ve shipped software that uses LLMs to production.
• You are passionate about Generative AI and its ability to help software engineers be more productive.
• You have relevant experience with Large Language Models, large-scale systems and data sets, machine learning, or adjacent fields.
• You are a great community ambassador and can drive hard technical conversations towards a pragmatic solution.
• You want to work in a fast, high-growth startup environment that respects its engineers and customers.
• You have experience writing developer tools (such as IDEs, static code analysis tools, or compilers).
• You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output.
• Bonus: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

We’re building a new team building to bring the power of Datadog to developers within AI-focused Developer workflows such as AI agents like Cursor, Claude code, GitHub Copilot and Datadog’s native AI agents.

We’re looking for product-minded engineers who are excited about developer tools, SDLC improvements and AI in general to help us quickly define and ship features and tools that make all Datadog customers 10x developers.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do: 

• Work on agents, prompts, evals, MCPs and direct agent tools from ideation to productization, for allowing Datadog to help companies and developers to maximize the benefit of their integration with Datadog
• Help conceptualize and build innovative User flows and experiences within Datadog’s user space and different extensions 
• Prototype and see what works well in the real world, iterate closely with our users, and then ship
• Follow the latest research on LLM prompt optimization, agents, and code editing.
• Support other Datadog product teams to help them build and productionize their developer-focused AI Workflows. For example, you’ll work with the Live Debugger team to create an agentic production debugging experience, delivering on the vision of  “one click to reproduce” for production errors.

Who You Are: 

• You’re a backend engineer with at least 5 years of professional experience who values code simplicity and performance. You’ve shipped software that uses LLMs to production
• You are passionate about Generative AI and its ability to help software engineers be more productive
• You have relevant experience with Large Language Models, large-scale systems and data sets, machine learning, or adjacent fields
• You are a great community ambassador and can drive hard technical conversations towards a pragmatic solution
• You want to work in a fast, high-growth startup environment that respects its engineers and customers
• You have experience writing classic or AI oriented developer tools(such as IDEs, static code analysis, SDLC tools etc).
• You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent experience

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

At Datadog, we leverage AI across our observability platform to improve monitoring, speed up incident resolution, and ensure data reliability for cloud applications.

Datadog’s Deployment Gates team builds customer-facing systems that decide whether software should ship to production. Deployment Gates sit directly in customers’ CI/CD pipelines and use observability data to answer one of the hardest questions in software delivery:
Given everything we know right now, is this deployment safe to proceed?

In this role, you will:

• Work on an analysis service that prevents incidents by detecting faulty software changes in production before they reach clients

• Lead the design of progressive deployment automation, starting with zero-setup, conservative AI rules and evolving toward adaptive gates that learn from incidents and organizational patterns
• Design the foundation for autonomous remediation, connecting what changed in code to what broke in production, from blocking and rolling back unsafe deployments to proposing fixes and enforcing policies

This is a highly product‑minded engineering role: you’ll work from problem discovery and UX all the way to reliable, scalable production systems.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What you’ll do:

• Build AI-driven deployment gates: Design and ship decision systems that evaluate customer deployments using CI/CD context and Datadog telemetry, producing safe, explainable allow/block outcomes
• Own evals and rollout: Define precision, recall, and trust metrics; build offline and online evals; validate changes in shadow mode; and safely promote improvements to enforcement
• Design for robustness and safety: Implement conservative defaults, guardrails, fallbacks, and human-in-the-loop paths so gates behave predictably under noisy or incomplete data
• Partner closely with Product: Work hand-in-hand with the Product Manager to translate customer problems, adoption signals, and roadmap goals into concrete technical decisions and iterations
• Integrate across the Datadog platform: Partner with internal AI teams building the Faulty Deployment Detection pipeline, as well as teams working on LLMs and AI agents
• Own production systems: Build and operate reliable backend services that run in the critical path of customer deployments, and be on-call for those services

Who you are:

• A Product‑minded engineer who ships AI to production
• You have 5+ years experience with backend systems and microservices performance: tracing, latency breakdowns, concurrency, and resiliency patterns
• You are proficient in a modern programming language; strong API/service design; production ops (monitoring, alerting, on‑call rotation)
• You have proven experience delivering software based on LLM/agent features to production
• You are comfortable owning user journeys, iterating from prototype → alpha → GA, and measuring impact with clear product metrics
• An End-to-end AI implementation owner: You understands the end-to-end LLM product lifecycle
• Fluent with offline/online evals for AI systems
• You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output

Bonus Point:

• Experience with Continuous Delivery tools (i.e. ArgoCD / Argo Rollouts, Spinnaker, Octopus Deploy)
• Exposure to planning/agent frameworks, tool‑use orchestration, RAG, and retrieval/indexing for observability data
• You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

We're looking for a Staff Software Engineer with deep experience in AI/ML to join the Notebooks team. Datadog Notebooks provide a flexible tool for ad-hoc data analysis, collaborative investigations, and technical documentation. Its fluidity makes it an ideal surface for agents and humans to interact. The Notebook team is building AI-driven workflows for natural-language data analysis, assisted graph generation, automated investigations, and more. You will act as a technical leader in this domain, focused on building industry-leader AI-powered features. We’re looking for a product-minded ML engineer with strong technical expertise, excellent communication skills, and a track record of driving impactful initiatives end to end.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Spearhead AI initiatives within Notebooks, serving as the technical owner for the design, development, and deployment of ML/AI-driven features.
• Shape the long-term technical direction and strategy for AI workflows within Notebooks and related products.
• Champion the full development cycle: from rapid prototyping and defining success metrics/evaluations to running experiments, iterating, and achieving production-ready scale and reliability.
• Drive product direction with a strong user focus, always advocating for the best end-user experience.
• Coordinate with other leaders and product teams interested in leveraging Notebooks in their AI-powered workflows.
• Develop robust agent systems, including tools, retrieval and planning strategies, guardrails, prompt management/evaluations, fallbacks, and human-in-the-loop processes.
• Stay up to date with industry trends, guiding the adoption of new technologies and evolving best-practices.

Who You Are:

• You have a BS/MS/PhD in a scientific field or equivalent experience
• 10+ years of relevant engineering experience, as well as experience acting as a technical lead
• Proven track record of leading large-scale AI/ML initiatives in a product-driven environment
• You have significant experience in model deployment, development, training, fine-tuning, and evaluation
• You are passionate about mentoring others and cultivating a high-performing engineering culture.
• You’re excited about leveraging AI tools to enhance how you code, solve problems, and build
• You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output
• You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture
  
  

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

We're looking for a Staff Software Engineer with deep experience in AI/ML to join the Notebooks team. Datadog Notebooks provide a flexible tool for ad-hoc data analysis, collaborative investigations, and technical documentation. Its fluidity makes it an ideal surface for agents and humans to interact. The Notebook team is building AI-driven workflows for natural-language data analysis, assisted graph generation, automated investigations, and more. You will act as a technical leader in this domain, focused on building industry-leader AI-powered features. We’re looking for a product-minded ML engineer with strong technical expertise, excellent communication skills, and a track record of driving impactful initiatives end to end.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Spearhead AI initiatives within Notebooks, serving as the technical owner for the design, development, and deployment of ML/AI-driven features.
• Shape the long-term technical direction and strategy for AI workflows within Notebooks and related products.
• Champion the full development cycle: from rapid prototyping and defining success metrics/evaluations to running experiments, iterating, and achieving production-ready scale and reliability.
• Drive product direction with a strong user focus, always advocating for the best end-user experience.
• Coordinate with other leaders and product teams interested in leveraging Notebooks in their AI-powered workflows.
• Develop robust agent systems, including tools, retrieval and planning strategies, guardrails, prompt management/evaluations, fallbacks, and human-in-the-loop processes.
• Stay up to date with industry trends, guiding the adoption of new technologies and evolving best-practices.

Who You Are:

• You have a BS/MS/PhD in a scientific field or equivalent experience
• 10+ years of relevant engineering experience, as well as experience acting as a technical lead
• Proven track record of leading large-scale AI/ML initiatives in a product-driven environment
• You have significant experience in model deployment, development, training, fine-tuning, and evaluation
• You are passionate about mentoring others and cultivating a high-performing engineering culture.
• You’re excited about leveraging AI tools to enhance how you code, solve problems, and build

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture
  
  

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is committed to open source. It starts with our Agent, tracers, libraries, and SDKs all being open source. But it goes so much further. From open standards to open collaboration, it’s a core part of who we are and what we do. As part of the Open Source Program Office (OSPO), you will be focusing on building tools, documentation, policies, etc. that improve how our engineers interact with Open Source projects (our own and third-party projects), as well as representing Datadog in Open Source communities. 

What You’ll Do: 

• Build and maintain tools that ease building and releasing Open Source software at Datadog
• Build and maintain tools that ease ingesting Open Source software at Datadog
• Create developer facing documentation and training materials around contributing to open source and maintaining open source projects
• Interface with open source communities to understand problems and trends in the market
• Create tools to automatically analyze and report on Open Source repositories trends and statistics
• Interface with Datadog Open Source Partners candidates and recipients to select new projects for the program and ensure that the program stays useful
• Research and write content for the Datadog Open Source Hub
• Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code

Who You Are: 

• Approximately 3+ years of experience as a software developer, SRE, or other practitioner.
• You are fluent in reading and writing one or more languages, e.g. Python, JavaScript, Java, Go, C#, Rust, and so on.
• You love building tools that make other engineers more productive.
• You have empathy, collaboration, and communication skills to cultivate strong relationships across various teams in the organization.
• Bonus: You are (or have been) an active member of an open source community.
• Bonus: You are familiar with different Open Source licenses and Contributor License Agreements 

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.  

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

 Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

The Team:

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Opportunity:

The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.

You Will:

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
• Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
• Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
• Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;

• Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;
• Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.

You Are:

• Possess a solid technical grounding with hands-on experience of IT Development and/or Operations;
• A demonstrable track-record and never-ending passion for learning;
• A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
• Confident presentation skills;
• Must be a current EU resident
• Desired hands-on experience in two or more of the following areas:
  • Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
  • Public Cloud: AWS, Azure, GCP, or Alibaba
  • Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
  • Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
  • Config Mgmt: Terraform, Ansible, Puppet, Chef
  • CI / CD: Jenkins, Gitlab

Bonus Points:

• Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.);
• Previous experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM);
• Previous experience with root-cause-analysis, troubleshooting, debugging

Why You Should Apply: 

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

About Datadog:

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.

We’re a new team building AI-assisted tools to make Datadog developers more effective, by autonomously generating tests, fixing bugs, and improving performance.

We’re looking for a product-minded generalist to help us quickly define and ship products that make all Datadog customers 10x developers.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Work closely with our users, designers, PMs, and data scientists on cutting edge and delightful LLM-based agents.
• Work on prompts, evals, and agent tools for working with code, and on the engineering to productionize these systems and integrate them with Datadog products.
• Prototype and see what works well in the real world, iterate closely with our users, and then ship.
• Follow the latest research on LLM prompting, agents, and code editing.
• Work with other Datadog teams to expand capabilities, for example integrating with the Datadog IDE extensions to deliver a CoPilot-like assistant, or Dynamic Instrumentation to collect more runtime data from production and pre-production environments.

Who You Are:

• You’re a backend engineer with at least 5 years of professional experience (Go, Java, Python) who values code simplicity and performance. You’ve shipped software that uses LLMs to production.
• You are passionate about Generative AI and its ability to help software engineers be more productive.
• You have relevant experience with Large Language Models, large-scale systems and data sets, machine learning, or adjacent fields.
• You are a great community ambassador and can drive hard technical conversations towards a pragmatic solution.
• You want to work in a fast, high-growth startup environment that respects its engineers and customers.
• You have experience writing developer tools (such as IDEs, static code analysis tools, or compilers).
• You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output.
• Bonus: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

At Datadog, we’re on a mission to bring security and observability together for modern organizations. Bits AI for Security is our AI agent that leverages LLMs to help analysts investigate alerts, understand threats, and respond faster. We’re looking for a product-minded AI Engineer to help us build the next generation of AI-driven security capabilities.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Work closely with users, security experts, PMs, and data scientists on cutting edge AI agents that drive real value for our customers
• Develop tools, retrieval and planning strategies, and guardrails; manage prompts/evals; design fallbacks and human‑in‑the‑loop paths
• Collaborate with Product, Design, and partner teams to build cohesive experiences
• Prototype and see what works well, iterate closely with our users and experts, and then ship
• Follow the latest research on GenAI and AI agents

Who You Are:

• You have a BS/MS/PhD in Computer Science, Engineering, Artificial Intelligence or a related scientific field or equivalent experience
• You’re a backend engineer with at least 4 years of professional experience (Go, Python, Java, etc.) who values code simplicity and performance
• You have relevant work experience with LLMs, large-scale systems, machine learning, or adjacent fields. You’ve shipped software that uses LLMs to production
• You want to work in a fast, high-growth startup environment that values its engineers
• You are a good communicator and can drive hard technical conversations towards a pragmatic solution
• You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output

Bonus Point:

• Excited to work in the security domain, with an understanding of how analysts investigate threats and alerts
• Fluency with offline/online evals for AI systems; can build reliable golden sets and automatic regressions
• Experience scaling products in a high-growth SaaS environment
• You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

We’re a new team building AI-assisted tools to make Datadog developers more effective, by autonomously generating tests, fixing bugs, and improving performance.

We’re looking for a product-minded generalist to help us quickly define and ship products that make all Datadog customers 10x developers.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Work closely with our users, designers, PMs, and data scientists on cutting edge and delightful LLM-based agents.
• Work on prompts, evals, and agent tools for working with code, and on the engineering to productionize these systems and integrate them with Datadog products.
• Prototype and see what works well in the real world, iterate closely with our users, and then ship.
• Follow the latest research on LLM prompting, agents, and code editing.
• Work with other Datadog teams to expand capabilities, for example integrating with the Datadog IDE extensions to deliver a CoPilot-like assistant, or Dynamic Instrumentation to collect more runtime data from production and pre-production environments.

Who You Are:

• You’re a backend engineer with at least 5 years of professional experience (Go, Java, Python) who values code simplicity and performance. You’ve shipped software that uses LLMs to production.
• You are passionate about Generative AI and its ability to help software engineers be more productive.
• You have relevant experience with Large Language Models, large-scale systems and data sets, machine learning, or adjacent fields.
• You are a great community ambassador and can drive hard technical conversations towards a pragmatic solution.
• You want to work in a fast, high-growth startup environment that respects its engineers and customers.
• You have experience writing developer tools (such as IDEs, static code analysis tools, or compilers).
• You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output.
• Bonus: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

We’re a new team building AI-assisted tools to make Datadog developers more effective, by autonomously generating tests, fixing bugs, and improving performance.

We’re looking for a product-minded generalist to help us quickly define and ship products that make all Datadog customers 10x developers.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Work closely with our users, designers, PMs, and data scientists on cutting edge and delightful LLM-based agents.
• Work on prompts, evals, and agent tools for working with code, and on the engineering to productionize these systems and integrate them with Datadog products.
• Prototype and see what works well in the real world, iterate closely with our users, and then ship.
• Follow the latest research on LLM prompting, agents, and code editing.
• Work with other Datadog teams to expand capabilities, for example integrating with the Datadog IDE extensions to deliver a CoPilot-like assistant, or Dynamic Instrumentation to collect more runtime data from production and pre-production environments.

Who You Are:

• You’re a backend engineer with at least 5 years of professional experience (Go, Java, Python) who values code simplicity and performance. You’ve shipped software that uses LLMs to production.
• You are passionate about Generative AI and its ability to help software engineers be more productive.
• You have relevant experience with Large Language Models, large-scale systems and data sets, machine learning, or adjacent fields.
• You are a great community ambassador and can drive hard technical conversations towards a pragmatic solution.
• You want to work in a fast, high-growth startup environment that respects its engineers and customers.
• You have experience writing developer tools (such as IDEs, static code analysis tools, or compilers).
• You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output.
• Bonus: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

#LI-Remote

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in 11 countries, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Director of Security Engineering for our Information Security team in Portugal! This is a Remote – Portugal position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil. 

The Information Security team is responsible for protecting our subscription-based product serving millions of users. As a Director of Security Engineering, you will be the technical leader driving application security, DevSecOps practices, and security engineering across our 10 product verticals. This is a unique opportunity to build security capabilities in a high-growth environment. You will help construct the technical security strategy, architect security solutions, lead threat modeling, and establish secure development practices across all engineering teams. The role requires deep technical expertise in application security, cloud security, and modern DevSecOps practices.In this capacity, you will serve as the primary architect for our security engineering roadmap, ensuring that protection is integrated at every stage. You will oversee the deployment of automated security tooling, mentor senior engineers in advanced vulnerability research, and partner with product leaders to balance rapid feature delivery with robust risk mitigation. Your leadership will be pivotal in scaling our security posture to meet the demands of a global, multi-vertical ecosystem while fostering a culture of shared security responsibility.

YOUR IMPACT 

• Lead the technical security strategy for product and application security, defining architecture standards, security baselines, and secure coding guidelines aligned with OWASP ASVS, NIST SSDF, and BSIMM frameworks.
• Architect and implement a comprehensive DevSecOps pipeline, integrating SAST, DAST, SCA, and container scanning across all CI/CD pipelines serving 10 product verticals.
• Drive threat modeling practices across critical product flows, partnering with engineering leads to identify and mitigate security risks before they reach production.
• Design and implement a centralized security telemetry architecture, connecting application logs, WAF events, and fraud signals into a unified SIEM platform for real-time detection.
• Lead the technical evaluation, selection, and implementation of security tools (SAST/DAST, SIEM/SOAR, PAM, API Gateway security, container security scanners).
• Establish and mentor a team of 7-8 embedded DevSecOps engineers across product verticals, providing technical guidance and ensuring consistent security standards.
• Own the technical roadmap for reducing MTTD from >48h to <1h and fraud detection from D+1 to real-time through security engineering and automation.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

WHO YOU ARE 

• A seasoned security engineer with experience in application security, cloud security, or security engineering, with at least 4 years in a senior technical leadership role.
• Deep expertise in secure software development lifecycle (SSDLC), threat modeling (STRIDE, PASTA), and security architecture for distributed systems and microservices.
• Hands-on experience with security tooling: SAST (Checkmarx, Snyk, SonarQube), DAST (Burp Suite, OWASP ZAP), SCA, container scanning (Trivy, Prisma), and SIEM platforms (Elastic, Splunk, Sentinel).
• Extensive knowledge of cloud security (AWS and/or GCP), including IAM, VPC security, secrets management, and container orchestration security (Kubernetes/EKS).
• Experience building and scaling DevSecOps programs, integrating security into CI/CD pipelines, and mentoring engineering teams on secure coding practices.
• Proficiency in at least two programming languages (Python, Go, Java, or JavaScript) with the ability to review code, write security tooling, and automate security workflows.
• Familiarity with compliance frameworks (ISO 27001, PCI DSS, LGPD/GDPR) and how they translate into technical security controls.
• Effective communication skills (Portuguese and English) to translate complex technical security concepts into actionable guidance for engineering teams at all levels.
• We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%.
• For this specific role, please note that prior experience in application security engineering and DevSecOps pipeline implementation is a mandatory requirement.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. 

HEALTHCARE: Health insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos. 

#LI-REMOTE

#LI-CM1

About the Role

The Veeam Quality Assurance team invites you to work on Veeam products with Veeam QA professionals in the Lisbon R&D office.

As a Performance QA Engineer, you will work on large‑scale, real‑world backup and data protection scenarios used by enterprises worldwide. Your work will directly influence the scalability, reliability, and performance of Veeam products running in some of the most demanding environments.

What You'll Do

• Design and execute performance, load, and scalability testing for major components of Veeam products (from requirement analysis and lab design to test execution and results analysis)
• Build and maintain realistic enterprise‑grade test environments, including large infrastructures and complex topologies
• Identify performance bottlenecks and system limits, and work closely with developers, functional QA, and product managers to resolve them
• Participate in root cause analysis of performance issues reported by Technical Support and customers
• Own and evolve performance test labs: environment creation, configuration, monitoring, and collaboration with IT teams

What You'll Bring

• Technical education or a strong, hands‑on passion for systems and performance
• 1–2 years of experience in performance and/or load testing (or a strong practical background in system performance)
• Ability to analyze test results and clearly identify bottlenecks, limits, and performance risks
• Solid knowledge of Windows and/or Linux at an advanced user or system administration level
• Good understanding of system internals: CPU, memory, storage, networking
• Strong analytical mindset, attention to detail, and structured thinking
• Motivation to grow as a performance and scalability engineer
• English proficiency for daily communication within international teams

Bonus Skills

• Experience with databases (Microsoft SQL Server, PostgreSQL), including profiling and performance analysis
• Scripting, test automation, or infrastructure deployment experience
• Understanding of virtualization platforms and large virtual environments
• Hands‑on experience with cloud platforms (Azure, AWS, Google Cloud)
• Experience with Python
• Familiarity with Ansible, Terraform, or similar infrastructure‑as‑code tools

What You'll Get

• 24 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical, dental, and optical insurance for employees and dependents
• Life and disability insurance worth 2x gross annual salary
• Monthly meal allowance of €10.46 per working day
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-YS1

#Hybrid

Scopely is looking for a Principal Security Engineer to join our Information Security team in Spain/Portugal on a hybrid basis.

Our security team is dedicated to ensuring the security of our top games. This involves collaborating closely with game studios to develop and implement comprehensive security strategies throughout the game design and development lifecycle.

In addition, this role will drive the application of AI to transform how security is delivered across Product Security, Security Operations, and Security Engineering, improving efficiency, scalability, and impact.

What You Will Do

Game & Product Security Leadership

• Partner with game studios to develop comprehensive security strategies for game design and development
• Conduct threat modeling, vulnerability assessments, and security audits across all phases of game development
• Design and implement security controls and countermeasures to mitigate risks and ensure compliance with company policies, standards, and industry norms
• Collaborate with game teams to advocate for secure coding practices and integrate security at every level of the software development lifecycle
• Coordinate and participate in penetration tests and game feature security assessments
• Provide expert-level technical guidance to game teams to assist in securing games and backend infrastructure
• Translate business priorities, technical constraints, and threat intelligence into actionable security roadmaps

AI-Driven Security Transformation & Automation

• Identify and implement opportunities to apply AI to:
• Vulnerability triage, prioritization, and remediation
• Security operations workflows (alert analysis, investigation, response)
• Product security processes (code analysis, findings analysis, pentesting support)
• Build AI-driven workflows, tools, and agents to reduce manual effort and improve speed and accuracy
• Use AI to improve vulnerability management through triage support, risk classification, remediation guidance, and findings analysis
• Partner with Security Operations to improve detection, triage,investigation and response through automation and AI-assisted analysis
• Integrate AI capabilities into existing security platforms (e.g., Wiz, SIEM, Jira, IAM systems)
• Develop reusable AI-enabled components that scale across teams and studios
• Establish practical guardrails for the safe and effective use of AI in security, including data handling, quality control, and human review
• Define success metrics for AI-enabled workflows, including productivity gains, response times, remediation throughput, and signal quality

Security Engineering & Platform Enablement

• Design and implement scalable security solutions across cloud and backend systems
• Work closely with information security domain owners to ensure games adhere to all relevant security policies, standards, and regulatory requirements
• Develop and maintain comprehensive documentation on security architectures, processes, and decisions for technical and non-technical stakeholders
• Improve security engineering efficiency through automation and tooling
• Stay updated with the latest security technologies, trends, threats, and AI capabilities, continuously improving security practices

Stakeholder Engagement & Leadership

• Frequently interact with game studio leaders to understand their roadmaps, risk posture, and how information security can enable them to execute their vision securely
• Develop security-related roadmaps in partnership with game teams
• Regularly report to Information Security and Studio management on the threat landscape and security posture of games
• Act as a thought leader using both qualitative and quantitative risk assessment frameworks
• Lead and/or assist in security incidents and investigations

What We're Looking For

• 8+ years of experience in Product Security, software development, or cybersecurity
• Proven track record in securing large-scale software applications and systems
• Strong experience building automation and security tooling
• Hands-on experience applying AI/LLMs to operational workflows, including designing, evaluating, and safely deploying AI-assisted systems is highly desirable
• Ability to effectively communicate business risk and technical information clearly to both technical and non-technical audiences

Technical Expertise

• Expertise in modern programming languages such as Python and C#
• Strong understanding of:
• Application and product security
• Vulnerability management and pentesting methodologies
• API and backend security
• Experience with mobile application penetration testing, including traffic interception, runtime analysis and API security.
• Experience with modern development ecosystems, CI/CD pipelines, APIs, and developer platforms.
• Strong, hands-on experience with cloud computing environments including:
• AWS shared responsibility model
• IAM and access control
• Network security in the cloud
• Strong understanding of securing cloud workloads including configuration, deployment, and auditing
• Deep knowledge of Linux security practices

Additional Strengths

• Demonstrated ability to think like both an attacker and defender
• Experience architecting for and managing high-scale, high-velocity workloads in AWS preferred
• Familiarity with security frameworks (e.g., OWASP, NIST Cybersecurity Framework) and compliance regulations (e.g., GDPR, CCPA, ISO 27001)
• Excellent analytical, problem-solving, and decision-making skills
• Exceptional communication and leadership skills, with the ability to influence across teams

Bonus Points

• Experience applying AI to security, automation, or developer workflows
• Previous experience at a game company
• Familiarity with:
• RAG architectures
• Vector databases (e.g., pgvector)
• AI-assisted code analysis or pentesting

Please ensure that the résumé/CV you attach is written in English.

Why job seekers choose Geotab:

Now we are looking for a Middle/Senior QA Automation Engineer (Java) to join the team that works on the Veeam Backup for Salesforce.

What You'll Do

• Developing testing strategies for software products 

• Developing automated tests for integration and functional scenarios, including for the backend, frontend, data storage system, etc

• Developing and improving current automation tools 

• Maintaining test documentation 

• Validating tests and scenarios written by other testers 

• Conducting test cycles using functional, integration, and load testing

• Evaluating test results, preparing reports, and making suggestions for quality improvement 

• Analyzing results, increasing test coverage, participating in development, and implementing new approaches to product testing 

What You'll Bring

• Knowledge of Java 

• Knowledge of SQL 

• Knowledge of REST, SOAP, HTTP 

• Knowledge of Playwright 

• API testing experience 

• Knowledge of Docker 

• Experience with Azure DevOps (CI/CD, pipelines, IaC such as Bicep, etc.) 

• Knowledge of automated testing tools: JUnit, Jupiter etc

• Hands-on experience with Spring Boot 

• Experience with test case management systems (e.g., TestRail, Zephyr, Xray, etc.) 

• Knowledge of the principles of distributed systems 

• Skill and experience in collecting system requirements 

• An understanding of system interoperability 

• An understanding of the differences between various types of testing 

Bonus Skills

• A deep understanding of the software life cycle process 

• A deep understanding of the testing process and experience with implementing it in practice 

• Knowledge of programming languages: Kotlin 

• Knowledge of relational database operation 

• Knowledge of Kubernetes (k8s) 

• Experience in load testing 

• Experience in working with large volumes of data and data quality testing 

What You’ll Get

• 24 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical, dental, and optical insurance for employees and dependents
• Life and disability insurance worth 2x gross annual salary
• Monthly meal card with €10.46 per working day
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently present outside of Portugal, Veeam reserves the right to refuse to consider the application for a job. Remote job is only possible in case the employee is located in Portugal. 

#LI-AR1
#Hybrid

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.  
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.  
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.  
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.  
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.  
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.  
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.  
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.  
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.  
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.  
• Advanced level of English 
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.  
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.  
• VMCE certification required (may be completed post-hire within an agreed timeframe).  
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert  
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.  
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.  
• Excellent communication, cross-functional collaboration, and stakeholder management skills. 

What You’ll Get 

• 24 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical, dental, and optical insurance for employees and dependents
• Life and disability insurance worth 2x gross annual salary
• Monthly meal card with €10.46 per working day
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside of Portugal. Veeam reserves the right to decline the application for the position. Remote work is only possible for employees located in Portugal.

#LI-AP1

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re seeking a Senior Lead Machine Learning Engineer to architect, ship, and scale the next generation of agentic intelligence across Upwork. You will lead end‑to‑end development of AI agents and the platform that powers them—from LLM training and evaluation to runtime orchestration, safety, and developer APIs. This is a hands‑on, high‑impact role at the intersection of applied research and platform engineering, enabling internal teams and external developers to build reliable, safe, and high‑performing agents on Upwork.

Responsibilities

• Build Agentic Intelligence.  Design and implement multi‑agent systems (planning, tool‑use, memory, debate/critique, reflection) with robust guardrails and recovery strategies.
• Develop protocol‑aware agents and services that interoperate cleanly with developer tooling (e.g., agent frameworks and protocols such as MCP). 
• Own reliability at scale: deterministic execution where needed, idempotency, timeouts/retries, and evaluation‑driven iteration on agent behavior.
• Train, Align, and Evaluate LLMs for Agents.  Lead data strategy and curation for agent tasks; drive SFT, DPO, RLHF/RLAIF, and safety tuning tailored to multi‑tool, multi‑step workflows.
• Stand up evaluation harnesses for functional, task, and longitudinal metrics (success rate, time‑to‑completion, hallucination/escape rates, cost/latency).
• Build policy‑driven guardrails; partner with Legal/Security on data governance and privacy.
• Engineer Agentic Platform Backend Infrastructure.  Architect low‑latency inference, retrieval, and orchestration services (streaming, event‑driven pipelines; scalable queues; caching; batching) with strong SLOs.
• Ship production‑grade services (APIs/SDKs, auth, rate limiting, observability) that make agent features easy to integrate for internal and external developers. 
• Optimize cost/performance via quantization, distillation, model‑routing, and autoscaling; integrate evaluation signals directly into runtime and CI/CD.
• Lead, Partner, and Uplevel the Ecosystem.  Provide technical leadership across research, product, and platform teams; mentor senior ICs; influence roadmaps with clear metrics and trade‑offs.
• Publish internal guidance and exemplar implementations; contribute to technical content, samples, and reference architectures for our agent platform. 
• Define and track KPIs for data/quality/throughput, and drive continuous improvement using experiment results and production telemetry.

What it takes to catch our eye

• 8–12+ years in applied ML/ML systems with 4+ years building LLM‑powered products; proven delivery of agentic workflows in production.
• Hands‑on mastery of LLM adaptation (prompting, tool/function calling), data curation, and safety/guardrails.
• Strong software fundamentals (distributed systems, transactions, consistency, resiliency) and experience building high‑throughput microservices/APIs/SDKs.
• Fluency with Python; proficiency in one of Go/Java/Javascript a plus. Experience with container orchestration, messaging/streaming, and observability stacks.
• Experience designing eval suites for agents (task/rubric‑based, offline/online) and closing the loop from evals → training → runtime policy.
• Comfort with cost, latency, and reliability trade‑offs; you use metrics to make crisp decisions under ambiguity.
• Familiarity with agent frameworks and protocols (e.g., MCP; API/SDK design for developer productivity).
• Track record of leading cross‑functional initiatives and mentoring senior engineers; excellent written communication and bias for measurable results.

Come change how the world works.

Upwork is establishing its first international operational hub in Lisbon, Portugal. The new office is expected to be fully operational by Q4 2026.This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities. Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

How You'll Make an Impact: 

As a Senior DevOps Engineer at Cloudbeds, your goal is to constantly improve and scale our SaaS platform to deliver an exceptional experience to hoteliers and their guests worldwide. You'll own the creation, monitoring, automation, and support of our cloud infrastructure and delivery pipelines — enabling product teams to ship high-quality software with speed and confidence. Working within a bottom-up culture that values healthy debate and collaborative problem-solving, you'll have real influence over architecture decisions and the opportunity to shape how we scale infrastructure for one of the fastest-growing hospitality technology platforms in the world.

Our Infrastructure Team: 

Our Infrastructure team is made up of engineers who take genuine pride in their craft, owning projects end-to-end and holding themselves to a high bar. We're passionate about technology and constantly pushing to improve our stack, not just maintain it. If you thrive in an environment where attention to detail matters, great communication is a given, and you're comfortable challenging the status quo to make things better, you'll feel right at home here.

What You Bring to the Team:

• Architect, improve, and scale Cloudbeds' cloud infrastructure on AWS, with a focus on reliability, security, and performance
• Build and evolve our Kubernetes (EKS) platform, driving adoption of containerization best practices across engineering teams
• Automate infrastructure provisioning and configuration using infrastructure-as-code tools like Terraform
• Design, build, and maintain CI/CD pipelines (GitHub Actions, ArgoCD) that enable fast, reliable software delivery
• Partner with product and engineering teams to drive projects to production, sharing DevOps expertise and ensuring strong environment configuration from the infrastructure side
• Maintain and improve monitoring, logging, and alerting systems to ensure platform health and rapid incident response
• Participate in on-call rotation to support production environment stability.

What Sets You Up for Success:

• 5+ years of experience as a DevOps Engineer working hands-on with AWS (networking, compute, storage, databases, queues, cache, permissions).
• 5+ years of strong Kubernetes and Docker experience, including implementing and scaling EKS platforms at production scale.
• Deep expertise with Terraform for infrastructure-as-code and configuration management.
• Proven experience building and supporting CI/CD pipelines using GitHub Actions and ArgoCD.
• Strong knowledge of monitoring and observability tools such as Datadog, Prometheus, Loki, or AWS CloudWatch.
• Working knowledge of web application servers (NGINX, Ingress controllers), databases (MySQL, PostgreSQL, Aurora), caching (Redis, Memcached), and queue technologies (SQS).
• Ability to write Bash and/or Python scripts to automate operational tasks.
• Strong Linux system administration skills and solid networking fundamentals.
• Excellent written and verbal English communication skills; comfortable working asynchronously across a globally distributed remote team.

#LI-REMOTE #LI-IK1

About the team

As we are expanding internationally at a high pace, you will be at the centre of our business development - this is a very exciting time to join Catawiki!

Our Engineering teams are interdisciplinary: you will cooperate directly with Backend, Frontend, iOS, and Android Engineers, and together you and your team are responsible for all functionality of our Catawiki apps and our web app within the team’s product domain. You will create software that helps our buyers and our sellers by delivering new features and reducing user friction. Apart from the Engineers, your other team members include a UX Designer, Product Manager, and your Tech Lead Manager, who leads and guides the Engineers on a daily basis.

What you’ll do

Here at Catawiki, you will make an impact by improving and delivering product innovations for the Catawiki platform. Along with other Engineering team members, you will build beautiful and adaptable native mobile app features on top of scalable microservices. These serve both our sellers and our buyers. You'll ensure that your features work well on all recent iOS and iPadOS devices, and recent OS versions. You keep track of system performance, and optimise it where needed.
In addition, you will use A/B experiments, agreed upon with your Product Manager and User Experience Designer, and backed by data analysis, to add product features and deliver the best user experience on the platform.

What you’ll bring

• You are a passionate engineer with a strong eye for detail.
• You strive to be a great team player and don’t shy away from new challenges.
• You are someone who takes initiative and is ready to jump in and help if needed.
• You keep the company's values close to your heart.
• You enjoy working in a diverse and dynamic environment.
• You are passionate about what you do and eager to follow industry trends.
• You possess a "Growth Mindset" in which you take the initiative to further your personal skill set as a Software Developer, whether by learning new skills and/or technologies or by seeking new opportunities.
• You have an "Experimental Mindset" too: we value a test-and-learn approach - validate ideas quickly, iterate based on insights, and don’t be afraid to discard what doesn’t work. Once validated, we build for the long term with scalability and maintainability in mind.

Additionally:

• A minimum of 5 years of experience as an iOS Engineer using Swift as your main stack.
• Proven experience working in product companies and collaborating closely with other engineers and product managers to become a valued member of an autonomous, cross-functional team.
• Experience in designing and implementing features with a focus on stability, performance, and consistency.
• You are proficient in native technologies - SwiftUI, UIKit, and the Swift standard library.
• You routinely apply object-oriented and functional, imperative and declarative programming paradigms where needed.
• You have experience with testing frameworks - XCTest, XCUITest, Quick & Nimble, snapshot testing, and/or Swift Testing.
• You have an understanding of good programming principles - SOLID, DRY - and have a good problem-solving approach and mindset.
• You can discuss and propose API designs with engineers with a focus on user-friendliness and long-term benefits.
• When building features, you consider performance, testing, security, localisation, accessibility, and observability.
• You know how to monitor and manage an application in production: you build it, you run it, you love it!

Where you'll be

This role is based in Lisbon, Portugal. We also offer an excellent relocation package for this role.

In return

• A competitive Annual Gross Base Salary depending on your level, competencies, and overall experience.
• Meal Allowance Card stipend per working day, in addition to salary.
• Health Insurance from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
• A Work From Home Allowance to help with your monthly household bills.
• Commuting between your home and our office is covered by Catawiki.
• Amazing Office right in the centre of Lisbon.

You

The Solution Architect is a technical and consultative leader who bridges the gap between client needs and the delivery of impactful solutions. As subject matter experts, they design scalable, maintainable, and reusable architectures that solve business challenges and support long-term goals.

Engaged from the sales cycle through project completion, Solution Architects collaborate with clients and internal teams to translate requirements into high-level solution designs, identify gaps in out-of-the-box offerings, and define actionable backlogs for engineering teams. They oversee multiple projects in parallel, ensuring solutions are globally applicable, performance-optimized, and built on reusable components.

While not involved in daily coding, Solution Architects review and guide technical deliverables to align with the architectural vision, troubleshoot issues, and implement performance optimizations. They also develop tools, modules, and utilities to improve delivery efficiency. Success in this role demands a strategic mindset, deep knowledge of Feedzai products and adjacent technologies, and the ability to align technical decisions with business objectives. By fostering innovation, championing best practices, and maintaining a client-first approach, Solution Architects reinforce Feedzai’s position as a trusted provider of sustainable and high-performing software solutions.

Your Day-to-Day

• Solution Design & Requirements Analysis: Translate client needs into high-level, scalable, and maintainable solution architectures. Create actionable development backlogs, addressing gaps in out-of-the-box solutions and ensuring alignment with client objectives.

• Product Fit & Implementation Excellence: Evaluate Feedzai’s product offerings to recommend the best fit for each client’s environment. Advise on implementation best practices for long-term success.

• Pre-Sales & Stakeholder Engagement: Support the sales cycle with technical expertise, present solutions to technical and non-technical audiences, and ensure proposals align with strategic objectives.

• Implementation Oversight & Quality Assurance: Guide project execution to match the architectural vision, reviewing deliverables for quality, performance, and scalability.

• Performance, Optimization & Troubleshooting: Design for performance, address issues promptly, and optimize cloud usage (AWS, Azure, GCP) for cost-effectiveness and scalability.

• Reusability & Continuous Improvement: Create reusable components, tools, and utilities to improve efficiency across projects and contribute to Feedzai’s technical practice improvements.

• Risk & Impact Management: Identify and mitigate technical risks while maintaining timelines and business goals.

• Cross-Functional Collaboration: Partner with engineering, product, and client success teams to align technical solutions with company strategy and ensure clear communication.

• Knowledge Sharing & Support: Mentor team members, promote a culture of innovation, and resolve Level 2 support issues to maintain client satisfaction.

You Have and you Know-How

• Bachelor’s degree in Computer Science, Engineering, or a related field, with at least 5 years of Java development experience and 2+ years in systems/solution design;

• Strong proficiency in Java and frameworks (Spring and Hibernate), with expertise in concurrent and distributed environments;

• Advanced skills in Java application performance tuning, including JVM optimization, memory management, and garbage collection;

• Proven experience designing scalable, high-performance enterprise systems;

• Hands-on experience with cloud platforms (AWS, Azure, or Google Cloud) and containerization technologies (Docker, Kubernetes);

• In-depth knowledge of messaging systems (RabbitMQ, Kafka) and data processing frameworks (Spark, ELK);

• Deep understanding of relational databases (e.g., PostgreSQL) and NoSQL databases (e.g., MongoDB, Cassandra), including performance tuning;

• Strong grasp of microservices architecture, RESTful APIs, and enterprise integration patterns;

• Knowledge of security best practices in system design, including data encryption, authentication, authorization, and secure communication;

• Proficiency in Agile methodologies, CI/CD practices, and DevOps tools (e.g., Jenkins, GitLab);

• Strong problem-solving abilities, system optimization skills, and excellent communication for collaboration with clients and technical teams.

#LI-Remote #LI-BX1

About Insight Assurance
Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance. Founded by former Big 4 (EY) professionals, we deliver next-generation audit services across SOC 2, ISO 27001, PCI DSS (QSA), HITRUST, CMMC (C3PAO), and FedRAMP (3PAO) frameworks.

We’re not your traditional audit firm — we’re tech-enabled, leveraging compliance automation and advanced collaboration tools to make audits faster, smarter, and more impactful for our clients.

Recognized on the Inc. 5000 and Fast 50 lists, Insight Assurance is one of the fastest-growing global audit firms, with 170+ professionals supporting nearly 2,000 clients across the Americas, EMEA, and APAC.

POSITION SUMMARY

The ISO Analyst supports the audit and assurance teams in performing ISO 27001 certification assessments and related information security audits. Working under the supervision of an Auditor, Lead Auditor, or Manager, the ISO Analyst assists in audit planning, evidence review, report preparation, and overall quality assurance.

This role requires strong attention to detail, effective communication skills, and a foundational understanding of management systems and information security principles.

KEY RESPONSIBILITIES

General Audit Support

• Ensure that all internal processes are followed correctly and consistently.

• Assist in the creation of audit programs and plans for clients and upcoming audits.

• Support evidence classification, review, and sampling activities.

• Take detailed notes during audits and assist in preparing high-quality reports.

• Send recap and follow-up communications as required.

• Collect statistics and support KPI reporting.

• Communicate effectively with stakeholders at all organizational levels using professional language and terminology.

• Maintain ethics, fairness, and accuracy in all audit documentation and reporting.

• Protect confidentiality of personally identifiable information (PII) and intellectual property (IP) belonging to both the firm and clients.

• Demonstrate professionalism and responsibility in all interactions.

Administrative & Coordination Tasks

• Handle client ingestion and onboarding activities.

• Perform HubSpot data scrubbing and updates.

• Register new engagements in Asana and coordinate Insight ONE transfers (in or out).

• Create SharePoint folders and upload Evidence Lists (EL).

• Follow up on CUP (Client Upload Portal) submissions.

Audit Planning Support (in collaboration with the ISO Manager)

• Follow up on CUP status and pending uploads.

• Send planning call recaps and assist with scheduling.

• Communicate auditor assignments and update Asana tasks.

• Collect and report metrics on Turnaround Time (TAT) for audit plan delivery.

Audit Execution Support (in collaboration with ISO Auditors)

• Ensure auditors have access to necessary GRC platforms and client systems.

Audit Reporting & Quality Assurance (in collaboration with ISO Manager)

• Collect metrics on TAT for archive submissions.

• Register findings in the Universal Registry of Findings.

• Complete archive QA forms and support non-technical QA reviews, including:

  • Audit Report

  • Audit Plan

  • Audit Program

  • Registry of Findings

Certificate & Registry Management

• Handle certificate registration in the appropriate database.

• Maintain IAF CertSearch registrations and updates.

Knowledge Requirements
• Organizational structures, governance, and workplace practices.
• Information and data systems, documentation systems, and IT fundamentals.
• Audit principles, practices, and techniques in accordance with ISO standards.
• Management system standards and normative documents required for certification.
• Certification Body (CB) processes and procedures.
• Industry terminology, practices, and expectations relevant to the client’s business sector.
• Common products, processes, and operations across industries to understand client context.
• Application of management system requirements to various organizational types.
• ISMS-specific documentation structures and interrelationships.
• Information security management tools, methods, and techniques.
• Information security risk assessment and risk management principles.
• ISMS processes and current information security technologies.
• ISO/IEC 27001 requirements and implementation principles.
• ISO/IEC 27002 controls (and sector-specific standards if applicable), including:
• Information security policies
• Organization of information security
• Human resource security
• Asset management
• Access control and authorization
• Cryptography
• Physical and environmental security
• Operations and IT service security
• Communications and network security
• System acquisition, development, and maintenance
• Supplier relationships and outsourced services
• Information security incident management
• Business continuity and redundancy planning
• Compliance and information security reviews
• Legal and regulatory requirements in information security by geography and jurisdiction.
• Information security risks and technologies relevant to the client’s industry.
• The impact of organization size, structure, and governance on ISMS implementation.
• Legal and regulatory requirements applicable to products or services.

Key Competencies
• Attention to detail and analytical thinking
• Written and verbal communication
• Integrity, confidentiality, and professionalism
• Understanding of ISO/IEC 27001 and 27002 standards
• Organizational and time management skills
• Team collaboration and adaptability
• Continuous learning and improvement mindset

What We Offer
• Opportunity to work with global experts in cybersecurity and ISO assurance.
• Exposure to top-tier clients and diverse industries.
• Professional development and certification support.
• Collaborative and remote-friendly work environment.
• Competitive compensation and growth opportunities.

 Privacy Notice CCPA: 

• Insight Assurance shares your personal data/information with Greenhouse recruiting because this is the tool we use for the recruitment process.
• Insight Assurance does not sell personal data/information under any circumstances.
• You may exercise your rights under personal data protection legislation by reaching out to us via: HR@insightassurance.com or submit a request via mail at 400 N Tampa St. 15th Floor Suite 122, Tampa, FL 33602

Privacy Notice GDPR:

This notice informs you about the categories of Personal Data/ Information and the Purpose and Scope of Processing Activities to be undertaken by Insight Assurance (we, us, our), under its job application and recruitment process.

We resort to Greenhouse.com as the platform that supports our recruitment process, and therefore your Personal Data/ Information will be Processed on this tool (hosted, shared with, cross-referenced, accessed by our team); we have in place contractual terms and the commitment of Greenhouse.com that ensures the Security and Confidentiality plus Purpose limitation with regards to the Processing of your Personal Data.

When you reply to one of your job postings, you voluntarily and freely submit your Personal Data to us; this, allied with the fact that the Processing by us (and over Greenhouse.com) of that Personal Data has the sole Purpose of validating your application and proceeding with the inherent scrutiny and decision, allows us to argue having Legitimate Interest as the applicable Legal Basis to undertake the Processing of your Personal Data under this scope.

We are a U.S. based company, hence some or all Personal Data pertaining to you will be hosted in the U.S.

The categories of Personal Data under Processing consist of:

• Identification
• Contact
• Education and Professional
• Interview performance
• Evaluation

You may exercise several Rights as determined under applicable Personal Data Protection legislation, in short:

• Right of Access – meaning getting information about the Personal Data under Processing by us, except for the information you already know;
• Right of Erasure – you may ask for us to erase all Personal Data pertaining to you under Processing; this may imply you being excluded from the recruitment process, for without information we cannot proceed with it;
• Right of Opposition or Restriction of Processing – you may ask us to stop some Processing or restrict the Processing of some Personal Data, this may imply you being excluded from the recruitment process, at our sole discretion also for without information we cannot proceed with it;
• Rectification – you can rectify your Personal Data at anytime 

Responsibilities

We're looking for a hands-on Platform/Observability Engineer to join our infrastructure team. You'll own and evolve our observability stack - from logging pipelines and tracing to metrics and alerting - across a multi-datacenter, Kubernetes-based environment. This is a production-first role: you'll be expected to ship, iterate, and improve systems under real delivery pressure, not just design them on paper.
You'll work closely with other infra and product engineering teams to improve observability coverage, reduce operational toil, and help the broader organization adopt better practices.
Tech Stack Highlights: OpenTelemetry · Kafka · Vector · VictoriaMetrics · EKS · Kubernetes · Logging pipelines · Distributed tracing · SPM· AWS

• Designing, deploying, and maintaining production observability stacks (logs, metrics, traces)

• Scaling observability infrastructure across multiple data centers and Kubernetes clusters

• Owning logging pipeline architecture and refactoring efforts

• Improving distributed tracing coverage and driving adoption across engineering teams

• Managing EKS upgrades, node exporters, agents, and collectors

• Automating operational tasks to reduce toil and improve system stability

• Contributing to compliance and audit readiness (access controls, data handling, pipeline integrity)

• Evaluating and adopting new observability tooling - knowing what's worth pursuing and what isn't

Requirements

Core technical experience:

• 8+ years of industry experience

• Solid hands-on production experience with observability systems

• Strong plus - familiarity with OpenTelemetry, Kafka, Vector, and VictoriaMetrics (vmagent, alerting rules)

• Experience with logging pipelines: design, deployment, and refactoring

• Understanding of distributed tracing and SPM (Service Performance Monitoring) built on top of tracing

• Experience with Kubernetes cluster lifecycle management (EKS preferred)

• Practical knowledge of storage trade-offs for observability data at scale

Nice to have  

• Experience using AI to automate infrastructure or observability tasks (e.g., automated RCA, PR generation, deployment workflows)

• Familiarity with AI-assisted tooling selection and workflow integration

• Experience with MCP (custom or open-source implementations)

• Background in cloud account or environment migrations

• Experience preparing infrastructure for compliance/audit processes

• Understanding network architecture, troubleshooting and incident resolution skills in Production environment, writing Post-mortems.

• Experience with containers and Kubernetes (installation and configuration of operators). 

• Basic knowledge of one or more high-level programming languages, such as Python, Golang, Java

Soft Skills / Personal Characteristics

• Good communication and collaboration skills in international technological companies.

• Interest in modern big distributed storage technologies, architectures.

• Good Spoken English to participate in product-related, architectural and technical discussions.

• Proper balance between being hands-on and deeper analytical approaches

(REQ ID: 2640)

Responsibilities

We are looking for a Senior Platform Infrastructure Engineer to work as a part of the Infrastructure/CICD team. In this role, you will be responsible for some of the items below:

• Participate in building the modern cloud-native scalable, flexible and extensible Internal Platform solution based on Temporal and other tools with focus on optimized cost, availability, stability, security and compliance, DevEx, performance, minimal on-boarding time.

• Maintain and enhance current solutions for the Workato Internal Platform with focus on health, stability, performance & DevEx

• On-board Workato components & applications to Internal Platform.

• Implement pipelines to automate security, reliability, and availability best practices during all stages of software lifecycle.

• Implement complex deployment scenarios, including dynamic environments, progressive rollouts such as canary deployments, chaos engineering, etc.

• Work with engineering teams to better address needs and enable more effective and efficient developer throughput and improve services through rigorous testing and release.

• Gather and analyze metrics from CICD pipelines and infrastructure to assist in performance tuning and stability improvements.

• Participate in system design consulting, platform management, and architecture reviews.

• Document development processes and best practices.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

• Identify and drive opportunities to improve automation for code integration, quality testing, security scanning and deployment.

If you’re looking for a real challenge in terms of mission criticality, multi-geographic region deployments, diversity of managed services then this might be the position for you!

Requirements

Qualifications / Experience / Technical Skills

• Proficiency in one or more programming languages such as Go, Python, Java, JavaScript, Python, with preference to Go

• Experience with creating internal platform tooling, e.g. CLI tools, etc

• Experience creating scalable development and integration pipelines with tools such as ArgoCD, Argo Workflows, GitHub Actions, or similar solutions.

• Experience creating application deployments of Kubernetes-based services using tools like Kustomize, Helm, ArgoCD or similar ones using release engineering practices such as GitOps.

• Experience with cloud-based architectures like Amazon Web Services and knowledge of related Infrastructure as Code & CICD practices.

• Strong understanding of networking fundamentals and web services architecture.

• Experience with managing complex infrastructure (such as Kubernetes clusters, VPC networking and security policies) using Infrastructure as Code tools (e.g. Terraform or CloudFormation).

• Hands-on experience with containers (creating and optimizing Dockerfiles, using docker-compose), deep understanding of underlying and related technologies (kernel features, container networking, image structure & registry). 

• Familiarity with software packaging tools, functional testing, security validation tools and services, code coverage tools.

• BS or MS in the CS field (or equivalent experience).

• 5+ years professional experience in hands-on engineering roles (Platform Engineer / Software Engineer /  DevOps / SRE / CICD).

(REQ ID: 2718)

Responsibilities

We are looking for a Senior Rust Software Developer. In this role, you will also be responsible to:

• Building new products inside the company.

• Develop new code with Rust, and deal with existing Go/Ruby code

• Create PoC in the new areas and drive them to production or drop them away.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience writing, shipping, and maintaining Rust code (2+ years), and experience with other languages (Ruby, Python, Go, JS, Java, etc.)
  
  
• Knowledge of basic data structures and algorithms, multiprocessing, memory management.
  
  
• Experience developing high-performance asynchronous applications with Rust (preferably tokio).
  
  
• Good understanding of network protocols and stacks.
  
  
• Good understanding of DB technologies: classic databases and modern no-SQL.
  
  
• Basic knowledge of DevOps practices and tools
  
  
• Understanding of Linux environment
  
  
• Golang/Ruby knowledge is a plus
  
  
• Experience working with WASM is a plus
  
  
• Open Source contributions is a plus

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones
  
  
• Spoken English (at the level enough to pass the technical interview and later work with colleagues)
  
  
• Being a result-oriented problem solver.
  
  
• Prefers coming up with proposals in problematic areas, rather than being passive.
  
  
• Being open to new technologies and switching between projects.
  
  
• Readiness to travel for business

(REQ ID: 2682)

We are looking for a Distributed Systems Engineer with experience in building high-performing, scalable, enterprise-grade applications. You will be responsible for building API interfaces (for customers, UI team etc). You will be responsible for building a high performance queuing/storage engine. You will collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will work in a polyglot environment where you can learn new languages and technologies whilst working with an enthusiastic team.

Responsibilities

• Responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code

• Evaluate and propose improvements to existing system

Requirements

• 5+ years of industry experience

• Experience building and shipping large-scale, reliable, highly distributed systems

• Systems-level programming experience, especially in C, Go, Rust

• Expertise in L2, L3, and/or L4 networking protocols

• Good understanding of Linux networking and security

• Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc

• Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis

• Experience of working with public cloud infrastructure providers (AWS/Azure/Google Cloud)

• Understanding of Kubernetes concepts

• Excellent debugging and optimization skills

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet

• Contributions to open source projects is a plus

• Excited by the idea of optimizing complex solutions to general problems

• Attention to detail and ability to solve complex customer problems

• Own solutions end-to-end and driving the design, development, and deployment process

• Able to work across teams and level common, sustainable solutions

Responsibilities

We are looking for an exceptional Senior Software Engineer to join our growing team. In this role, you will be responsible for building API interfaces and backend infrastructure and collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will also be responsible to:

• Build complex Ruby on Rails applications.

• Build server side infrastructure for Workato user interface.

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code.

• Evaluate and propose improvements to existing system.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience developing, shipping and maintaining Rails applications (5+ years)

• Vast knowledge of Ruby

• BS/MS degree in Computer Science, Engineering or a related subject

• Solid knowledge of object-oriented programming and design

• Experience with Redis/Memcache based caching, RDBMS engines(Postgres)

• Solid knowledge of object-oriented programming and design

• Contributions to open source projects is a plus

Soft Skills / Personal Characteristics

• Excellent debugging, analytical, problem solving, and social skills

(REQ ID: 2380)

What is The Role

Elastic is building Agent Builder, a conversational platform that connects production agents to real customer business data in Elasticsearch. As a Principal Engineer, you will set technical direction and drive the Kibana backend architecture for the agentic platform: streaming APIs, secure tool execution, session and memory persistence, retrieval and citations contracts, and evaluation telemetry. Your influence will extend beyond a single feature, shaping service boundaries, reliability posture, and standards that other solutions build on.

What You Will Be Doing

• Own the architecture for chat back-end services (Node/TypeScript), defining service boundaries, data contracts, and scalability targets
• Lead cross-team design reviews; author ADRs and RFCs that become reference standards for AI-chat and ingestion work.
• Build and harden event-driven pipelines that capture chat telemetry, evaluation traces, and LLM feedback loops; expose them via self-service analytics endpoints.
• Champion reliability—define error budgets, introduce testing strategy, and steer incident-response playbooks for conversational workloads.
• Mentor senior and Junior engineers; grow their system-design skills and foster a high-trust, low-ego culture.
• Partner with Product, Design, and Data Science to translate ambiguous goals (e.g., “multi-step reasoning with tool calling”) into incremental, testable action items.
• Represent Elastic in open-source AI communities (LangGraph/LangChain, MCP/A2A) through design proposals, blog posts, and conference talks.

What You Bring

• We appreciate articulate and “low ego” people who want to grow as part of a team.
• 10 + years building distributed, production SaaS services—at least 5 years leading large-scale Node/TypeScript or similar back-end stacks.
• Deep expertise in distributed systems fundamentals—shard routing, consensus, eventual consistency, back-pressure, and circuit-breaker patterns.
• Demonstrated success designing high-throughput, low-latency APIs (gRPC / REST / WebSocket)—including streaming responses and resumable sessions.
• Hands-on experience with observability: OpenTelemetry, log/metric pipelines, synthetic checks, and SLO dashboards.
• Exposure to LLM tooling (LangChain/LangGraph, OpenAI function calls, vector-search, RAG orchestration) and enthusiasm for advancing GenAI architectures.
• Clear, persuasive written communication—your ADRs and RFCs set the standard others emulate.
• Nice-to-have: contribution history to Kibana or other large SPAs; ability to prototype front-end dashboards when it unblocks back-end work.

If this sounds interesting, we would love to hear from you! Please include whatever info you believe is relevant: resume, GitHub profile, code samples, blog posts and writing samples, links to personal projects, etc.

What Is The Role:

As part of the Platform Engineering department, the Traffic team is crafting, building, and improving the multi-cloud platform at scale for Elastic Cloud Hosted and Serverless. We grow and mature our distributed network services and solutions for multiple cloud service provider platforms. We are built on Kubernetes, Go/Scala, and custom orchestration architectures. In your daily life with us, you will participate in coding, innovating technical designs, crafting solutions, improving resilience, and prioritizing security, bug fixes, and features. For example, Debugging Azure Networking for Elastic Cloud Serverless is part of our efforts, and we want your experience to contribute to a truly exceptional customer experience!

What You Will Be Doing:

• Taking an engineering approach in leading technical initiatives for automating network engineering efforts to guarantee the reliability of the global Elastic infrastructure. .
• Growing our global Platform infrastructure to meet the increasing scaling demands by developing and maintaining software, codebases, tooling and automations.
• Collaborating in an environment with an inclusive approach, and focusing on operational perfection which uplifts others.
• Preventing repeated customer impact in response to major incidents and prioritised problem management. Our on call rotation is spread well, and we address complex customer concerns too.

What You Bring:

• 10+ years in Software Engineering with product success in delivering Cloud network solutions. You collaborate with engineers as an authority in identifying, implementing and delivering solutions. Experience in public cloud, Go and managed Kubernetes services is advantageous.
• Success and lessons of experiences from striving for 'progress not perfection' in the name of Platform reliability. We want to hear about your customer first approach in solving operational problems for both today and the future.
• Passion for developing solutions that involve inclusive communication methods to grow and strengthen partner and team relationships. Examples of working in distributed teams or working remotely is desirable.

Bonus Points:

You don't need to have all of these items, but these represent the types of work you will do as a Software Engineer at Elastic.

• You have designed and built a SaaS product in a public cloud ideally built using Infrastructure-as-Code tooling such as Crossplane or Terraform
• You have built Kubernetes-at-scale infrastructure, ideally across multiple cloud providers, and the vital automation to support it.
• You have written product features or functions in Golang or other programming languages.
• You have worked with containerized services (such as Docker.)
• You have proven results in leading and improving cross-team engineering initiatives.
• You have experience in system administration with professional skills in Linux on distributed systems at scale.
• You have diagnosed or designed, implemented and created solutions with the Elastic Stack.
• You are experienced in a self-organizing and sharing in a globally distributed team environment.
• You strengthen team members in bringing out the best of each other by uplifting others with coaching and mentoring.

What Is The Role : 

Developers and community matter. Our users and contributors have helped ensure that the Elastic Stack (including Elasticsearch, Kibana, Beats, and Logstash) is more than just code — they are open source projects that people love to use.

We’re looking for someone who can connect with our global audience through creative, educational, and visually engaging content. You don’t need to be a Senior Engineer — but you should have a strong technical foundation, curiosity to learn, and the skills to tell compelling stories about technology.

Your work will combine writing, visuals, and video — with no waiting on others to get it done. From drafting a Twitter thread in the morning to publishing an infographic and editing a short video in the afternoon, you’ll take ideas from concept to launch, end to end.

What You Will Be Doing:

• Create engaging technical content for social media, blogs, and YouTube, covering Search, AI, and Elasticsearch in ways that are approachable and inspiring. Topics range from foundational and evergreen topics to today's LLM release.
• Write short-form content (Twitter threads, LinkedIn posts) that distills complex concepts into clear, shareable insights.
• Produce simple, high-quality videos and infographics yourself — from scripting and recording to editing and publishing.
• Explore new trends in Search, AI, and developer tools, and translate them into content our audience cares about.
• Build demos and examples to support your content or share the highlights of the latest research papers.
• Add a creative spark to Elastic’s content to keep our community engaged and draw in new audiences.

What You Bring : 

• Solid technical background and experience in an engineering role.
• Demonstrated ability to create a variety of content formats: blog posts, social media threads, videos, infographics.
• Comfortable working independently and seeing projects through from idea to publication without waiting on others.
• Curiosity and adaptability to quickly pick up new tools and topics.
• A collaborative mindset and willingness to share ideas, in a fully distributed team.
• Strong written and spoken communication skills in English.