About Dashlane

Dashlane's mission is to make security simple for millions of organizations and their people. We empower businesses of every size to protect company and employee data while helping everyone easily log in to the accounts they need—anytime, anywhere. 

Our global team with offices in Paris, New York, and Lisbon is united by a strong sense of community and passion for improving the digital experience. Over 15 million users and 20,000 businesses in 180 countries use Dashlane for a faster, simpler, and more secure internet.

About the role:

Dashlane is looking for our first CSM based in our Lisbon office to help us continue to support our growing EU customer base. You will lead a "dual-motion" portfolio: providing high-impact, reactive management for our Scale Segment while directly managing a portfolio of dedicated accounts. You will own the relationship and success of these accounts with a core focus on Onboarding/Deployment, Retention, and Expansion. 

We’re looking for a self-motivated, hungry to learn individual who thrives in a fast-changing environment. This isn't a traditional "maintenance" role. You are here to drive velocity. You will be a critical member of a growing team, collaborating across Sales, Product, and Engineering to ensure our customers thrive and expand with us. 

At Dashlane you will:

• Architect Success at Scale: Manage a high-volume "Pool" of accounts using a "one-to-many" approach, utilizing automated health checks and AI-driven insights to intervene proactively.
• Drive EU-based Accounts: Fully own a diverse list of high-value EU customers, acting as their trusted advisor and subject matter expert.
• Lead Onboarding & Renewals: Direct the entire customer journey from the initial deployment, lifecycle, complex pricing negotiations and annual renewals.
• Leverage AI for Efficiency: Utilize modern AI tools to streamline communication, analyze customer sentiment, and optimize your bandwidth for high-value strategic work.
• Collaborate Globally: Work independently but stay deeply connected to our global teams in NYC and Paris, sharing feedback with internal development teams to shape the future of our product.
• Meet and exceed quarterly quotas to ensure Dashlane successfully retains and grows our existing account base revenue.
• Become an expert in Dashlane’s product, offerings and overall value to drive success with your customer base
• Proactively find opportunities for growth, both within your book of business and within our team’s processes and procedures

Requirements:

• 2+ years of Customer Success or Account Management experience, ideally within a fast-paced B2B SaaS or Tech environment.
• Business level fluency in English required
• Proven experience managing renewals and leading pricing/contract negotiations.
• You are comfortable using AI tools (i.e. Gemini, ChatGPT) 
• Exceptional organizational and prioritization skills, as well as a high degree of Operational Rigor
• As our first Lisbon hire, you must be resourceful and comfortable operating with minimal in-person supervision.

What we're also looking for:

• Business level fluency in French is a major competitive advantage
• A proven track record of consistently exceeding expansion or NRR quotas.
• Domain knowledge in Identity and Access Management (IAM) or cybersecurity.
• Experience with deployment strategies for technical IT audiences.
• High degree of perseverance and passion for our product and mission. 
• Tech-savvy, personable with natural problem-solving abilities and demonstrated discretion and ability to work with confidential information. 
• Ability to think critically, troubleshoot and solve complex problems in a fast-paced, data-driven, metrics-oriented environment

Location-Specific Information:

You will be based in Lisbon, with English as your working language. At Dashlane, we embrace a hybrid culture that combines the best of both worlds: the creativity and energy of in-person collaboration with the flexibility of remote work. Our model is designed to strengthen team connections while supporting individual productivity and work-life balance. To maximize collaboration, we come together in the office on Mondays, Tuesdays, and Thursdays, while Wednesdays and Fridays offer more flexibility for focused work.

What Dashlane offers you:

• Flex Benefits - allocate a monthly amount to a pool of benefits
• Health insurance covered by Dashlane
• 5 extra vacation days each year, plus your birthday off
• Company wide well-being days (one per quarter)
• Equal Parental leave - up to 20 weeks fully paid leave, within the first year of birth or adoption
• Donation matching program -  Dashlane will match your donations to organizations driving positive impact in historically marginalized communities
• Access mental health services through Spring Health, available for you and your family members
• Team building & social events - weekly lunch in the office and monthly happy hour
• and much more

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 188148

Role Background

• To strengthen the Alliance through connecting its forces, the NATO Communication and Information Agency (NCIA) delivers secure, coherent, cost effective and interoperable communications and information systems in support of consultation, command & control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required. It includes IT support to the Alliances’ business processes (to include provision of IT shared services) to the NATO HQ, the Command Structure and NATO Agencies.
• The Ballistic Missile Defence Programme Office (BMD PO), as part of the NCIA, ensures the harmonised planning, implementation, deployment, evolution and support of the BMD capability, in a way that satisfies the operational requirements and minimizes the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions. The Programme Office is the procurement and implementation body of the NCIA, charged with the effective planning, execution, delivery into service, evolution and through-life logistic support of NATO’s and assigned national and BMD systems.
  • To support the development of the NATO BMD curriculum, the BMD PO requires the provision of expert training deliverables produced by a qualified team of NATO BMD subject matter experts.
• Strong operational expertise in Ballistic Missile Defence (BMD) and Theatre Ballistic Missile Defence (TBMD) missions for each team member is an essential requirement for the successful completion of the deliverables. In-depth operational knowledge and prior experience with NATO’s BMD organisation, as well as familiarity with NATO BMD user applications—specifically Battle Management Command, Control, Communications, and Intelligence (BMC3I) systems—are required to ensure the proper development of NATO BMD curriculum products.
• The team of contractors will develop such products for the NCIA project team that executes the Allied Command for Transformation (ACT) Programme of Work (PoW) 2026 for BMD.

Role Duties and Responsibilities

• The team of contractors will apply their expert knowledge in NATO BMD curriculum development while performing following tasks and activities:
  • Reviewing current NATO BMD related standards, directives, policies and standard operating procedures; providing analysis results to the BMD curriculum development.
  • Collaborating with BMD operational users to collect information for BMD Curriculum and suggest content to the NCIA project team.
  • Conducting Training Needs Analysis (TNA) and develop course materials for the systems in the BMD Programme in cooperation the relevant stakeholders (operators, project teams, academy staff)
  • Supporting NCIA with expert opinions at BMD Curriculum related venues such as IAMD Annual Discipline Conference.
  • Aligning and adapting BMD courses with the BMD CONEMP by creating links or adding references to the CONEMP from within course materials.
  • Providing BMD subject matter knowledge to the NCIA project team.
• The team of resources will hold Principal NATO BMD Curriculum Subject Matter Expert skill set.
• The size of the team is determined by the supplier.
• The Agency Point of Contact for the daily execution of the contract is the NCIA Project Manager

Deliverables base period:

• D1- The team of contractors will provide the final version of Individual Training Views (ITV) and Logical Individual Training Viewpoints (LITV) for the NATO BMD curriculum 2026. Deliverables will be maintained in the project collaboration portal.
• D2- The team of contractors will provide the final version of BMD technical course training products for the NATO BMD curriculum 2026. Deliverables will be maintained in the project collaboration portal.

Deliverables option period:

• D1- The team of contractors will provide the initial version of Individual Training Views (ITV) and Logical Individual Training Viewpoints (LITV) for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.
• D2- The team of contractors will provide the final version of Individual Training Views (ITV) and Logical Individual Training Viewpoints (LITV) for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.
• D3- The team of contractors will provide the initial version of BMD Planners course training products for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.
• D4- The team of contractors will provide the final version of BMD Planners course training products for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.

Essential Skills, Experience and Certifications

• Extensive knowledge, involvement and service in NATO BMD mission and strong network in the NATO BMD community. Must have been previously involved in BMD Operational User Group (OUG) activities, either as an active member or a chairman.
• Demonstrable experience with developing BMD curriculum for NATO. Must have previously developed for BMD programme following artefacts:
  • Individual Training Views (ITV),
  • Logical Individual Training Viewpoints (LITV),
  • Training Needs Analysis,
  • Course Control Documentation I, II and III.
  • Course material for earlier versions of BMD Planners Course.
• Experience with developing training curricula and/or training programs, including course materials for technical training in the BMD domain.
• Experience with development of technical documentation, training materials and instructional aids, specifically for the BMD domain.
• Extensive experience working with NCIA, NCI Academy, ACT, SHAPE and other NCS HQs in relation with NATO BMD Programme.
• Extensive knowledge of and practical user experience with NATO BMD BMC3I systems (ACCS, AirC2IS, TOPFAS, NCOP, Intel FS, JEMM), air defence weapon systems, sensors and communications, and current NATO C4ISR systems like NATO ICC.
• Extensive experience with capturing BMD system requirements and business/operational workflows.
• Candidate must have the nationality of one of the NATO nations.
• Excellent command of spoken and written English.
• Must hold a valid NATO Secret Security Clearance.

Desired Skills, Experience and Certifications

• Experience with producing Capability Packages for (Theatre) Missile Defence Capabilities,
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization, including ACO and ACT.

About the Role 

iCapital is seeking an experienced Product Management Specialist to take ownership of post-launch fund servicing, life-cycle management and governance activities for the rapidly expanding suite of private markets funds launched or serviced by iCapital for our Asset and Wealth management clients. The International Product Development and Structuring team is a growing group responsible for developing and delivering iCapital’s global fund offering and managing the product launches and lifecycles of private market alternative investment funds.  This newly created role would provide the successful candidate with exposure across the breadth of iCapital’s alternatives business in Europe (primarily covering Luxembourg domiciled AIFs) and would be ideal for candidates who excel in a fast paced, entrepreneurial environment and are results orientated.   

Key Responsibilities

• Serve as the primary point of contact for post-launch product management of Lux funds, including Evergreen private markets funds.
• Coordinate the launch of new share classes as well as oversee any other amendments to offering materials, including arranging for any associated regulatory approvals and managing investor consent processes, as applicable.
• Coordinate the production and compliance sign-off of key fund level marketing materials and ensure the timely dissemination of information to all relevant stakeholders (including internal and external distribution channels and data rooms as applicable)
• Respond to due diligence (DD) questionnaires on funds serviced and/or managed by iCapital and oversee fund level RFPs, coordinating across functions for a timely delivery of accurate responses.
• Handle AML/KYC with key service providers pertaining to both upstream and downstream processes relating to the funds serviced/managed by iCapital, including but not limited to:
• coordinating with Administrators on AML letters and resolve gaps in third-party questionnaire responses,
• manage beneficial ownership declarations and related governance documentation, sourcing and providing fund-related documents, including bank account details and wiring instructions, to relevant stakeholders, coordinate with legal/compliance to obtain Lux-certified documents for fund managers.Respond to queries about iCapital’s corporate structure, in coordination with corporate secretary/ legal
• Liaise with the International Tax team to respond to jurisdiction-specific tax queries and arrange for appropriate registrations in offshore jurisdictions.
• Handle ad hoc client requests relating to fund servicing, life cycle management and fund governance.
• Support the administration and governance of recurring fund servicing activities, ensuring timely and accurate completion.
• Collaborate with internal teams (Legal, Compliance, Tax, Client Success) and external providers (Administrators, Fund Sponsors, auditors) to deliver seamless fund servicing.

Qualifications

• Bachelor’s degree and/or master’s degree in a relevant field.
• 2–4 years of experience in product management, fund servicing, or a related role within alternative investments, asset management, or wealth management.
• Experience with Luxembourg fund structures and evergreen funds preferred.
• Strong understanding of the lifecycle and operational processes of alternative investment funds.
• Structured approach to prioritizing and delivering required tasks and ability to develop scalable processes.
• Excellent organizational skills and the ability to handle multiple tasks and prioritize assignments.
• Strong oral and written communication skills – proficiency in English required; other languages a plus.
• Positive attitude, proactive approach, and desire to work in a fast-moving, entrepreneurial environment.
• Strong analytical and stakeholder management skills.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

For additional information on iCapital, please visit https://www.icapital.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

We're looking for a collaborative, passionate, and upbeat person who will lead our customers by driving business value through the adoption and expansion of Salsify across their organizations. 

In the Implementation Consultant role, you'll work directly with our customers to meet each of their unique and growing commerce business demands. You will partner with a Project Manager to form an Implementation team to deliver an outstanding onboarding experience for each of your customers.

How You'll Make an Impact:

• Lead the technical consulting and configuration component of multiple concurrent time and materials projects.
• Partner with Project Managers to deliver projects on time, within scope, and budget.
• Develop a deep understanding of customers’ existing business models and processes to implement Salsify in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success with our products.
• Work cross-functionally with Customer Success Managers, Project Managers, Account Managers, and other teams to ensure customers are set up to achieve established metrics/goals.
• Drive a consistently positive experience with internal and external stakeholders by guiding and bringing others along.

You'll Enjoy This Role If You Have:

• Experience navigating the complexities large enterprise clients face when launching a new platform.
• Passion for making customers successful and excited to work in a customer-centric environment.
• Experience problem solving and can take different approaches to all sorts of challenges, whether they be technical, organizational, internal, customer, or personal.
• Curiosity and willingness to learning with the ability to quickly grasp and make effective use of knowledge.
• Thoughtfully communicates new concepts to diverse audiences and adapt to changing circumstances.
• Confidence driving solutions to challenging customer or internal situations autonomously and understand when to raise risk and inform relevant stakeholders.
• Proficiency integrating data source systems such as PIMs or ERPs with eCommerce platforms is a bonus.

#LI-IA1 #LI-Remote

This role exists to transform partnerships into a predictable, high-converting acquisition channel, increasing sourced pipeline coverage to sustainable enterprise levels. Drive partner-sourced pipeline and ARR by operationalizing repeatable lifecycle, campaign, and co-sell motions across Tier 1 SIs and strategic ISVs.

How You'll Make an Impact:

Partner Lifecycle Ownership & Pipeline Acceleration

• Design and execute quarterly joint business plans and co-sell motions to drive sourced pipeline output across the partner portfolio
• Design and execute partner-led campaigns and co-sell playbooks to generate net-new opportunities.
• Operationalize execution cadence, including executive alignment and joint account planning.
• Primary KPI: Incremental sourced pipeline generated per partner.

Commercial Cadence, Forecasting, & Campaign Integration

• Manage the sourced pipeline weekly, driving forecast discipline and aligning with Sales Directors on pipeline commit and best-case scenarios.1
• Track partner-influenced opportunities, identifying stalled deals and deploying targeted intervention strategies.1
• Partner closely with ISV and Marketing teams to activate joint campaigns, ensuring velocity and tracking ROI to translate marketing commitments into measurable pipeline output.

Performance Visibility & Strategic Reporting

• Establish rigorous partner-level pipeline tracking and quantify the impact of activation on pipeline uplift.
• Drive strategic improvements in pipeline coverage and surface data-driven, capital-efficient growth levers to executive leadership.

You'll Enjoy This Role If You Have:

• A commercially-driven mindset with a strong bias for analytical execution.
• Direct experience in partner ecosystems, co-sell programs, or revenue-driving strategic alliances.
• Expertise in cross-functional collaboration (Sales, Marketing, RevOps) and proven ability to drive action across internal and external teams.
• A proactive, results-oriented approach, leveraging data to drive insights and influence partners for measurable outcomes.
• Fluency in data modeling (SQL & BI Tooling), KPI development, and reporting/dashboard creation to translate findings into strategic recommendations.
• Experience with Python for statistical and scoring analyses (preferred).

#LI-IA1 #LI-Remote

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

The Programme Manager holds end-to-end accountability for the delivery, assurance, and continuous improvement of complex, multi-workstream programmes.

The role is delivery-focused and operates at a senior level, with responsibility for programme outcomes, governance, and performance. The role also requires strong commercial awareness and the ability to support opportunity shaping and initiative definition in collaboration with Client Partners when needed.

Role responsibilities

• Own and oversee cross-workstream alignment, dependencies, and critical path across the full programme lifecycle.
• Define, own, and continuously evolve programme-level artefacts, governance, and reporting to support decision-making and assurance.
• Provide clear, insight-led executive reporting to senior client and Valtech leadership, highlighting risks, opportunities, and recommendations.
• Own programme assurance, including regular health assessments and proactive intervention.
• Shape and mobilise new initiatives and opportunities within the engagement.
• Identify and drive improvements to delivery models, team structures, and ways of working.
• Act as an escalation point for complex delivery, commercial, or stakeholder challenges.
• Ensure delivery outcomes align with strategic client goals and long-term account objectives.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• Proven experience leading complex programmes with multiple concurrent workstreams, teams, and senior stakeholders.
• Proven experience owning large-scale programmes or portfolios, including scope, budget, risk, and value realisation.
• Proven experience in the management of project budgets
• Demonstrates commercial acumen, including ownership of programme financials, forecasting, and optimisation of margin and efficiency.
• Supports opportunity shaping in collaboration with Client Partners, shaping ambiguous briefs into structured programmes and delivery approaches.
• Strong experience in delivery assurance: assessing programme health, identifying risks, gaps, and inefficiencies, and driving corrective action.
• Proven ability to design and evolve programme governance, operating models, and team structures.
• Experience using data and performance metrics to inform decisions and drive continuous improvement.
• Comfortable influencing across disciplines, markets, and seniority levels.
• Upper-Intermediate English level.

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a position based in Lisbon, Portugal.

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.  
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.  
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.  
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.  
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.  
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.  
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.  
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.  
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.  
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.  
• Advanced level of English 
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.  
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.  
• VMCE certification required (may be completed post-hire within an agreed timeframe).  
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert  
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.  
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.  
• Excellent communication, cross-functional collaboration, and stakeholder management skills. 

What You’ll Get 

• 24 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical, dental, and optical insurance for employees and dependents
• Life and disability insurance worth 2x gross annual salary
• Monthly meal card with €10.46 per working day
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside of Portugal. Veeam reserves the right to decline the application for the position. Remote work is only possible for employees located in Portugal.

#LI-AP1

At Squarespace we empower our product teams to solve hard problems – customer and business problems – in ways that our customers love, yet work for our business. As a (Senior) Product Manager, you will contribute to our product team with a knowledge of business constraints, an understanding of our users, and awareness of product trends.

Squarespace Domains helps our customers establish a credible and professional online presence with a memorable web address. Our product team builds and scales Domains platform and products, targeting entrepreneurs and domain professionals, and working closely with design, marketing, support and engineering teams to support our growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers a meaningful impact on our business and users. 

As a Product Manager for this team, you will be responsible for driving the roadmap and execution for multiple domains-related projects. Your product expertise will enable you to identify opportunities for innovation, develop competitive strategies, and deliver impactful products that meet the unique needs of our customers. This is a high-growth role where you will partner closely with a Growth PM to refine your craft, gaining mentorship in product strategy while owning the execution of key roadmap initiatives

This is a hybrid role, requiring 3 days a week in our Aveiro, Portugal office. You will report to a Group Product Manager on the Domains org.

You’ll Get To…

• Guide product development, from conception to launch, of the products and product solutions in your scope.
• Lead tactical product discovery loops: learn from user interviews, analyse data, and translate technical constraints into clear, actionable product specs.
  Own the details: Take ownership of the product backlog, ensuring user stories are "ready for dev" with clear acceptance criteria and technical feasibility checks
  Own the product backlog for your area: craft problem statements, write user stories and prioritize with data.
  Drive delivery: collaborative closely with Engineering to unblock development, manage sprint priorities, and ensure high-quality releases.
  Documentation: maintain crisp documentation, release notes, and internal guides to support our operations and marketing partners.

Who We’re Looking For

• 3+ years of product management experience, with a track record of managing backlogs and shipping software products.
• Technical fluency: previous experience in engineering or a computer science background. You should be comfortable discussing technical trade-offs with engineers and writing detailed technical specifications.
• Analytical fluency: defining metrics, reading product analytics and assessing success.
• Discovery skills: experience working with user research and design teams, and continuous discovery habits to validate hypotheses before building.
• Execution first: strong proficiency in backlog management, product brief writing, and prioritizing daily development tasks to keep the team moving.
• Experimentation mindset: designing and interpreting A/B tests; working with feature flags and staged rollouts.
• Collaborative communicator: excellent written and verbal communication in English, with the ability to bridge the gap between technical teams and business stakeholders.
• Growth mindset: You are eager to learn, open to coaching, and proactive in picking up new challenges.

Nice to Have

• Previous exposure to domains industry, including domain registration, management, and best practices.
• Familiarity with industry trends, emerging technologies, and regulatory requirements that impact the domain business.

Benefits & Perks

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid

The Opportunity

Iterable is looking for a data-driven and highly independent Paid Search Specialist to join our Global Demand Generation team. Reporting to the Director of Global Campaigns, you will lead the hands-on execution of our search strategy, working under the strategic direction of our Digital Performance Marketing Manager. This is a critical role responsible for driving the intent-based pipeline that fuels our growth across NOAM, EMEA, and ANZ.

The search landscape is shifting rapidly. We are looking for an expert who doesn’t narrowly focus on Google Search Ads, but understands how search fundamentals - keywords, headlines, and intent - translate to emerging AI platforms and the broader Google ecosystem (like YouTube). Based in Lisbon, you will drive projects forward during EMEA hours while maintaining a consistent communication loop with US-based stakeholders to ensure global alignment.

How You Will Make an Impact:

• Execute the Global SEM Strategy: You will build, launch, and manage all paid search campaigns across our major global regions. You’ll ensure our brand is visible to the right people at the right time to drive high-quality leads and pipeline.
• Master Emerging Search Platforms: You will stay at the forefront of the industry, identifying how search fundamentals (headlines, keywords, and intent-based targeting) translate to new platforms like ChatGPT, AI-driven search engines, and other emerging channels.
• Proactive Roadmap Management: You won’t wait for a to-do list. You will identify new growth opportunities, create your own project plans, and propose experimental tactics that support our high-level digital goals.
• Uncover Insights with Data: You will dive deep into our data stack (Sigma, GA4, and Salesforce) to understand performance trends. You’ll explain the "why" behind the numbers and implement the tactical shifts to solve problems or scale wins.
• Continuous Experimentation & CRO: You will lead a rigorous testing program to improve performance across the entire search funnel. This includes A/B testing ad copy and bidding strategies, as well as partnering with Web and Content teams to lead and own landing page experimentation and conversion rate optimization (CRO) to ensure we are maximizing every dollar spent
• Collaborate Across Teams: You’ll serve as the go-to expert for search execution, working with Product Marketing, Web, and the Digital Performance Marketing Manager to ensure our ads align with global brand and product launches.

The Ideal Candidate Has:

• 5+ years of dedicated PPC/SEM experience: You have hands-on experience managing large-scale, global accounts in a B2B SaaS environment.
• A Proactive Growth Mindset: You are curious about where search is going. You understand how to apply search fundamentals (keywords/intent) to the next generation of AI-driven platforms and are excited to test them.
• Strong Analytical Skills: You are highly comfortable working with data. You know how to use tools like Sigma or Tableau to pull insights and make decisions based on facts.
• Experience with CRO & Landing Page Tools: You understand conversion rate optimization principles and have experience using landing page builders or testing tools to improve post-click conversion rates.
• Independence & Reliability: You have a proven ability to drive projects forward during EMEA hours while maintaining a consistent communication loop with US-based stakeholders. You are a master of your own time, working effectively across time zones to make smart, independent decisions without needing constant supervision.
• Clear Communication: You can take complex search data and explain it clearly and concisely in English to stakeholders across the company.

Bonus Points:

• AI Tooling: You leverage AI (like Gemini) to work faster - whether it’s drafting ad copy or analyzing data exports to find optimizations.
• ABM Experience: You’ve used platforms like 6sense or Demandbase to coordinate search ads with targeted account lists.
• Data Visualization: You enjoy building dashboards that tell a clear story about campaign performance.

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager (CSM) who will own a portfolio of SMB customers and manage it as a book of business, dedicated to driving measurable outcomes through value-based engagement and proactive guidance. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Customer Success Manager (CSM) your key area of responsibility will be delivering customer outcomes and maximizing net retention by ensuring a consistent, value-driven experience from onboarding through renewal and expansion. You will be responsible for the implementation of structured training and best-practice guidance, as well as managing the renewals pipeline and executing mitigation plans to reduce churn risk. You will also need to provide regular status reports on key customer metrics, including health, product adoption, and recurring revenue to ensure visibility across the organization. You will need to work closely with Geotab’s Product, Sales, Support, and Operations teams, as well as collaborate with global and cross-functional teams to deliver a consistent, high-quality customer experience.

To be successful in this role you will be a customer-centric self-starter with a growth mindset, possessing excellent communication, listening, and negotiation skills in English, Portuguese and, ideally, Spanish. In addition, the successful candidate will have strong analytical skills with an ability to interpret customer data, identify growth opportunities, and manage a portfolio of accounts in a dynamic, fast-paced environment. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.

How you'll make an impact:

• Own the customer lifecycle for an assigned portfolio of accounts, ensuring a consistent, value-driven experience from onboarding through renewal and expansion.
• Deeply understand customer objectives by validating and documenting key business goals, defining success criteria, and building actionable success plans to achieve those outcomes.
• Lead onboarding, education, and enablement of new customers by delivering structured implementation, training, and best-practice guidance that drive rapid adoption and accelerate time-to-value, platform proficiency, and ongoing value realization.
• Build and maintain strong, trust-based relationships with key customer stakeholders and decision-makers, becoming a strategic partner in their business.
• Conduct proactive, value-led customer engagements (e.g., success reviews, health checks) to drive adoption, retention, and account growth.
• Monitor customer health and early churn indicators, develop mitigation plans, and execute targeted interventions to reduce risk and improve retention.
• Identify, qualify, and influence growth opportunities (upsell, cross-sell, referrals) in partnership with the Sales team.
• Own and proactively manage the renewals pipeline, identifying risks, driving renewal strategies, and securing timely renewals.
• Respond to and resolve customer inquiries and escalations related to product, contractual, and operational topics, coordinating internal resources as needed.
• Forecast, track, and report on key customer metrics, including health, product adoption, retention, NPS/CSAT, and recurring revenue.
• Act as the voice of the customer internally, providing structured feedback and insights to Product, Sales, Support, and Operations to influence roadmap and process improvements.
• Support local teams with contractual topics, strategic customer communications, and project-based initiatives.
• Collaborate effectively with global and cross-functional teams to deliver a consistent, high-quality customer experience and scalable success motions.
• Maintain accurate, up-to-date account records and activities in CRM and CS platforms to ensure visibility and coordination across teams.
• Leverage data and AI for product usage, customer health scores, and analytics to prioritize outreach, refine success plans, and drive adoption.
• Contribute to the continuous improvement of Customer Success playbooks, processes, and tooling based on frontline learnings.

What you'll bring to this role:

LastPass is looking for a Staff Kubernetes Engineer:

As a Staff Kubernetes Engineer, you will have a strong focus on Kubernetes operations to design, build, and maintain cloud-native infrastructure using Infrastructure as Code and following GitOps principles and tooling. You will orchestrate scalable containerized applications, streamline cluster operations while ensuring high availability through automated deployments and observability over our infrastructure.

About the Team:

Our team sits at the core of LastPass’s Platform Engineering cluster, delivering a streamlined platform that reduces complexity and speeds up delivery. We manage the company’s entire Kubernetes environment, operating EKS clusters, overseeing container lifecycle and reliability, and providing developer tooling that enables teams to deploy and scale applications efficiently and securely.

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

Who will you work with?

You will be part of a dedicated team within LastPass, shaping future infrastructure, enabling seamless application delivery, and driving DevOps best practices across the organization. Leveraging your technical expertise, you will collaborate closely with architecture and security teams to ensure services remain secure, reliable, maintainable, and scalable.

What are some of the exciting challenges you will be working on?

• Own the architecture, design, and evolution of our Kubernetes-based platform on AWS, ensuring scalability, resilience, and operational excellence
• Develop, maintain, and optimize Kubernetes infrastructure using Infrastructure as Code (CDK), enforcing best practices and architectural standards
• Act as the technical guide and domain expert for Kubernetes architecture, collaborating closely with the Architecture team to bridge high-level strategy with implementation and guide engineering teams with clear patterns, reference architectures, and best-practice recommendations
• Lead technical decision-making across multiple teams, providing mentorship, design reviews, and hands-on support to drive platform consistency and quality
• Drive proactive improvements across the platform, identifying scaling issues, reliability gaps, or operational inefficiencies before they become problems
• Design and implement secure, compliant, and highly observable Kubernetes environments, integrating monitoring, logging, and alerting systems
• Lead and support the migration of non-cloud-native applications to the new infrastructure, assessing readiness and implementing best practices for scalability and maintainability
• Champion automation and GitOps practices to reduce manual work, eliminate drift, and improve release velocity
• Lead cross-team initiatives and influence technical direction outside your immediate organization, driving adoption of cloud-native best practices
• Participate in on-call rotations and contribute to incident response and root cause analysis

What does it take to work at LastPass?

• Expertise in Kubernetes cluster architecture and operations, including designing and maintaining multi-node clusters for performance, scalability, and fault tolerance
• Proficiency with service mesh technologies to manage observability, security, and traffic routing, along with experience implementing auto-scaling, optimizing resource utilization, and planning rolling upgrades and disaster recovery scenarios with zero downtime
• Solid knowledge of and experience with AWS and EKS
• Ability to assess application readiness and provide migration strategies for different application types while ensuring minimal disruption during transitions
• Automation mindset with the drive to identify and automate repetitive tasks and manual processes
• Experience with observability tools such as DataDog to ensure high uptime and fast issue resolution
• Strong problem-solving and troubleshooting abilities, with a collaborative, team-oriented approach and a can-do attitude
• Effective communication and collaboration skills across stakeholder groups of varied technical backgrounds, with strong written and verbal English proficiency
• Fluency with AI tools and large language models to support platform engineering, automation, and operational efficiency

It’s great, but not required:

• General familiarity with AI tools and large language models (e.g., Claude by Anthropic, AWS Bedrock)
• Experience with multiple IaC languages (CDK with TypeScript, CloudFormation)
• GitOps practices, including ArgoCD experience
• Multi-cloud experience (AWS required, Azure nice to have)

LastPass is looking for a Staff Kubernetes Engineer:

As a Staff Kubernetes Engineer, you will have a strong focus on Kubernetes operations to design, build, and maintain cloud-native infrastructure using Infrastructure as Code and following GitOps principles and tooling. You will orchestrate scalable containerized applications, streamline cluster operations while ensuring high availability through automated deployments and observability over our infrastructure.

About the Team:

Our team sits at the core of LastPass’s Platform Engineering cluster, delivering a streamlined platform that reduces complexity and speeds up delivery. We manage the company’s entire Kubernetes environment, operating EKS clusters, overseeing container lifecycle and reliability, and providing developer tooling that enables teams to deploy and scale applications efficiently and securely.

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

Who will you work with?

You will be part of a dedicated team within LastPass, shaping future infrastructure, enabling seamless application delivery, and driving DevOps best practices across the organization. Leveraging your technical expertise, you will collaborate closely with architecture and security teams to ensure services remain secure, reliable, maintainable, and scalable.

What are some of the exciting challenges you will be working on?

• Own the architecture, design, and evolution of our Kubernetes-based platform on AWS, ensuring scalability, resilience, and operational excellence
• Develop, maintain, and optimize Kubernetes infrastructure using Infrastructure as Code (CDK), enforcing best practices and architectural standards
• Act as the technical guide and domain expert for Kubernetes architecture, collaborating closely with the Architecture team to bridge high-level strategy with implementation and guide engineering teams with clear patterns, reference architectures, and best-practice recommendations
• Lead technical decision-making across multiple teams, providing mentorship, design reviews, and hands-on support to drive platform consistency and quality
• Drive proactive improvements across the platform, identifying scaling issues, reliability gaps, or operational inefficiencies before they become problems
• Design and implement secure, compliant, and highly observable Kubernetes environments, integrating monitoring, logging, and alerting systems
• Lead and support the migration of non-cloud-native applications to the new infrastructure, assessing readiness and implementing best practices for scalability and maintainability
• Champion automation and GitOps practices to reduce manual work, eliminate drift, and improve release velocity
• Lead cross-team initiatives and influence technical direction outside your immediate organization, driving adoption of cloud-native best practices
• Participate in on-call rotations and contribute to incident response and root cause analysis

What does it take to work at LastPass?

• Expertise in Kubernetes cluster architecture and operations, including designing and maintaining multi-node clusters for performance, scalability, and fault tolerance
• Proficiency with service mesh technologies to manage observability, security, and traffic routing, along with experience implementing auto-scaling, optimizing resource utilization, and planning rolling upgrades and disaster recovery scenarios with zero downtime
• Solid knowledge of and experience with AWS and EKS
• Ability to assess application readiness and provide migration strategies for different application types while ensuring minimal disruption during transitions
• Automation mindset with the drive to identify and automate repetitive tasks and manual processes
• Experience with observability tools such as DataDog to ensure high uptime and fast issue resolution
• Strong problem-solving and troubleshooting abilities, with a collaborative, team-oriented approach and a can-do attitude
• Effective communication and collaboration skills across stakeholder groups of varied technical backgrounds, with strong written and verbal English proficiency
• Fluency with AI tools and large language models to support platform engineering, automation, and operational efficiency

It’s great, but not required:

• General familiarity with AI tools and large language models (e.g., Claude by Anthropic, AWS Bedrock)
• Experience with multiple IaC languages (CDK with TypeScript, CloudFormation)
• GitOps practices, including ArgoCD experience
• Multi-cloud experience (AWS required, Azure nice to have)

CX Manager required to join our leading Customer Experience Team. 

What you’ll be doing:

• Account & Project Management  
• Main client point of contact for multiple clients, spanning different industries but all under the web / eCommerce umbrella  
• Get to understand a clients’ businesses and challenges in order to solve critical problems with strategic, cutting edge and innovative solutions  
• Central point of contact for all internal specialists to feed into e.g. UX/UI/consultancy/data/AI/developers and analytics  
• Create and manage statements of work, resourcing needs and timelines to ensure delivery against client-approved timings and budget 
• Commercially minded, able to create and manage budgets and monitor costs and ROI 
• Build strong client relationships to create a pipeline of future work  

Creative Management  

• Prepare and present creative briefs for UX/UI designers & copywriters and present creative visuals and copy back to the client 
• Customer Experience Mapping / Research projects 
• Manage research projects, ensuring projects remain on track and align with SOWs.  

Proposal Writing  

• Collaborate with your clients and your colleagues to scope and cost projects, create proposals and present compelling, business critical proposals  
• Actively seek and support the growth of your accounts by spotting new business opportunities, nurturing existing and new relationships and helping to strategically inform the future success of your clients’ businesses  

What you should have:

• Ability to constructively challenge the client / brief, and pull together the relevant skillsets to exceed client expectations   
• Experience of growing accounts – able to hunt down opportunities and create proposals that answer client needs   
• Ability to think strategically and to prioritise among competing tasks   
• Proven track record of managing multiple accounts & projects in a digitally creative environment   
• Understanding of customer touchpoints along the digital customer journey   
• Ability to write design briefs, think creatively and add value  
• Excellent problem-solving skills – able to work as the go between different roles within the CX team, client and delivery teams to ensure projects progress and are delivered to the highest quality  
• Good self-motivation, strong sense of initiative and ability to work under pressure and deliver on time   
• Excellent analytical skills, so that you can devise and implement strategies to benefit both Client and customer  
• Commercially focussed and comfortable with estimating, budget management and holding tight reigns on costs  
• Strong communication skills with the ability to communicate with multiple stakeholders both internally and with the client, at all levels  
• Strong written skills – ability to write proposals/presentations, and distil complex presentations, or in-depth research into bite sized information   
• Extremely organised, efficient and calm, able to get up to speed quickly  

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

At VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS3 #LI-HYBRID

CX Manager required to join our leading Customer Experience Team. 

What you’ll be doing:

• Account & Project Management  
• Main client point of contact for multiple clients, spanning different industries but all under the web / eCommerce umbrella  
• Get to understand a clients’ businesses and challenges in order to solve critical problems with strategic, cutting edge and innovative solutions  
• Central point of contact for all internal specialists to feed into e.g. UX/UI/consultancy/data/AI/developers and analytics  
• Create and manage statements of work, resourcing needs and timelines to ensure delivery against client-approved timings and budget 
• Commercially minded, able to create and manage budgets and monitor costs and ROI 
• Build strong client relationships to create a pipeline of future work  

Creative Management  

• Prepare and present creative briefs for UX/UI designers & copywriters and present creative visuals and copy back to the client 
• Customer Experience Mapping / Research projects 
• Manage research projects, ensuring projects remain on track and align with SOWs.  

Proposal Writing  

• Collaborate with your clients and your colleagues to scope and cost projects, create proposals and present compelling, business critical proposals  
• Actively seek and support the growth of your accounts by spotting new business opportunities, nurturing existing and new relationships and helping to strategically inform the future success of your clients’ businesses  

What you should have:

• Ability to constructively challenge the client / brief, and pull together the relevant skillsets to exceed client expectations   
• Experience of growing accounts – able to hunt down opportunities and create proposals that answer client needs   
• Ability to think strategically and to prioritise among competing tasks   
• Proven track record of managing multiple accounts & projects in a digitally creative environment   
• Understanding of customer touchpoints along the digital customer journey   
• Ability to write design briefs, think creatively and add value  
• Excellent problem-solving skills – able to work as the go between different roles within the CX team, client and delivery teams to ensure projects progress and are delivered to the highest quality  
• Good self-motivation, strong sense of initiative and ability to work under pressure and deliver on time   
• Excellent analytical skills, so that you can devise and implement strategies to benefit both Client and customer  
• Commercially focussed and comfortable with estimating, budget management and holding tight reigns on costs  
• Strong communication skills with the ability to communicate with multiple stakeholders both internally and with the client, at all levels  
• Strong written skills – ability to write proposals/presentations, and distil complex presentations, or in-depth research into bite sized information   
• Extremely organised, efficient and calm, able to get up to speed quickly  

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

At VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS3 #LI-HYBRID

CX Manager required to join our leading Customer Experience Team. 

What you’ll be doing:

• Account & Project Management  
• Main client point of contact for multiple clients, spanning different industries but all under the web / eCommerce umbrella  
• Get to understand a clients’ businesses and challenges in order to solve critical problems with strategic, cutting edge and innovative solutions  
• Central point of contact for all internal specialists to feed into e.g. UX/UI/consultancy/data/AI/developers and analytics  
• Create and manage statements of work, resourcing needs and timelines to ensure delivery against client-approved timings and budget 
• Commercially minded, able to create and manage budgets and monitor costs and ROI 
• Build strong client relationships to create a pipeline of future work  

Creative Management  

• Prepare and present creative briefs for UX/UI designers & copywriters and present creative visuals and copy back to the client 
• Customer Experience Mapping / Research projects 
• Manage research projects, ensuring projects remain on track and align with SOWs.  

Proposal Writing  

• Collaborate with your clients and your colleagues to scope and cost projects, create proposals and present compelling, business critical proposals  
• Actively seek and support the growth of your accounts by spotting new business opportunities, nurturing existing and new relationships and helping to strategically inform the future success of your clients’ businesses  

What you should have:

• Ability to constructively challenge the client / brief, and pull together the relevant skillsets to exceed client expectations   
• Experience of growing accounts – able to hunt down opportunities and create proposals that answer client needs   
• Ability to think strategically and to prioritise among competing tasks   
• Proven track record of managing multiple accounts & projects in a digitally creative environment   
• Understanding of customer touchpoints along the digital customer journey   
• Ability to write design briefs, think creatively and add value  
• Excellent problem-solving skills – able to work as the go between different roles within the CX team, client and delivery teams to ensure projects progress and are delivered to the highest quality  
• Good self-motivation, strong sense of initiative and ability to work under pressure and deliver on time   
• Excellent analytical skills, so that you can devise and implement strategies to benefit both Client and customer  
• Commercially focussed and comfortable with estimating, budget management and holding tight reigns on costs  
• Strong communication skills with the ability to communicate with multiple stakeholders both internally and with the client, at all levels  
• Strong written skills – ability to write proposals/presentations, and distil complex presentations, or in-depth research into bite sized information   
• Extremely organised, efficient and calm, able to get up to speed quickly  

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

At VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS3 #LI-HYBRID

Programme Manager wanted to join our team in Portugal.

The opportunity:

You will lead teams to deliver high quality, complex projects on budget and within a specified timeframe to achieve the potential benefits defined in the business case.  You'll work closely with the Account Director to achieve productivity goals and contribute to the organisation’s overall success.

What you’ll get to do:

• Accountable for all delivery across the programme
• Analyse, evaluate, and overcome programme risks, and produce accurate programme reports for management and stakeholders
• Maintain organisational standards of satisfaction, quality, and performance, including the creation and implementation of ways of working at the start of a programme
• Create and implement effective ways of working at the start of the programme and ensure these are adhered to throughout the project lifecycle
• Track and manage dependencies between projects and workstreams, creating programme level plans to ensure these are addressed
• Ensure programme goals are reached by keeping the workstreams updated on progress and any changes that need to be made.
• Provide support and guidance to project managers within your account and line management for several project managers outside of your account.
• Maintain a resource plan showing resource commitment across the projects and keep track of potential end dates in association with functional lead personnel
• Track resource requests and manage fulfilment of these requests internally or externally as appropriate
• Develop strong relationships with VML team members and client stakeholders at all levels
• Work with the client to understand their vision and plan the programme of work to successfully achieve that vision to the greatest effect
• Define and implement programme level governance in conjunction with the client
• Manage third party vendors on behalf of the client

What you should have:

• Experience in managing multiple teams across different workstreams. As a minimum, if in a team management role, this should be at least 20 people
• A good understanding of the software development lifecycle & release management
• Proven track record in the successful delivery of an ecommerce migration/Re-platform
• Strong stakeholder management skills
• Excellent negotiation skills & an ability to handle sensitive issues with tact & diplomacy
• Exposure to medium to large scale fixed price project delivery
• Experience in multi-vendor management
• Experience of managing people and financial budgets (including programme budgeting, monitoring financials etc.) ideally in an eCommerce environment
• Experience of overseeing 3rd parties
• Excellent risk management skills
• Minimum of three years’ experience working in an Agile environment
• Proven track record of working with organisations moving from Waterfall to Agile delivery approaches
• Working knowledge of Agile frameworks, Scrum and Kanban
• Effective leadership skills with experience of managing other project managers.
• Strong time management & organisational skills.
• Excellent communication and relationship management skills
• Good commercial knowledge, experience of contract negotiations would be advantageous.
• Software Application Development related Project management experience (min 6 years) .
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint
• Excellent verbal and written communication skills in English
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID

Programme Manager wanted to join our team in Portugal.

The opportunity:

You will lead teams to deliver high quality, complex projects on budget and within a specified timeframe to achieve the potential benefits defined in the business case.  You'll work closely with the Account Director to achieve productivity goals and contribute to the organisation’s overall success.

What you’ll get to do:

• Accountable for all delivery across the programme
• Analyse, evaluate, and overcome programme risks, and produce accurate programme reports for management and stakeholders
• Maintain organisational standards of satisfaction, quality, and performance, including the creation and implementation of ways of working at the start of a programme
• Create and implement effective ways of working at the start of the programme and ensure these are adhered to throughout the project lifecycle
• Track and manage dependencies between projects and workstreams, creating programme level plans to ensure these are addressed
• Ensure programme goals are reached by keeping the workstreams updated on progress and any changes that need to be made.
• Provide support and guidance to project managers within your account and line management for several project managers outside of your account.
• Maintain a resource plan showing resource commitment across the projects and keep track of potential end dates in association with functional lead personnel
• Track resource requests and manage fulfilment of these requests internally or externally as appropriate
• Develop strong relationships with VML team members and client stakeholders at all levels
• Work with the client to understand their vision and plan the programme of work to successfully achieve that vision to the greatest effect
• Define and implement programme level governance in conjunction with the client
• Manage third party vendors on behalf of the client

What you should have:

• Experience in managing multiple teams across different workstreams. As a minimum, if in a team management role, this should be at least 20 people
• A good understanding of the software development lifecycle & release management
• Proven track record in the successful delivery of an ecommerce migration/Re-platform
• Strong stakeholder management skills
• Excellent negotiation skills & an ability to handle sensitive issues with tact & diplomacy
• Exposure to medium to large scale fixed price project delivery
• Experience in multi-vendor management
• Experience of managing people and financial budgets (including programme budgeting, monitoring financials etc.) ideally in an eCommerce environment
• Experience of overseeing 3rd parties
• Excellent risk management skills
• Minimum of three years’ experience working in an Agile environment
• Proven track record of working with organisations moving from Waterfall to Agile delivery approaches
• Working knowledge of Agile frameworks, Scrum and Kanban
• Effective leadership skills with experience of managing other project managers.
• Strong time management & organisational skills.
• Excellent communication and relationship management skills
• Good commercial knowledge, experience of contract negotiations would be advantageous.
• Software Application Development related Project management experience (min 6 years) .
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint
• Excellent verbal and written communication skills in English
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID

Programme Manager wanted to join our team in Portugal.

The opportunity:

You will lead teams to deliver high quality, complex projects on budget and within a specified timeframe to achieve the potential benefits defined in the business case.  You'll work closely with the Account Director to achieve productivity goals and contribute to the organisation’s overall success.

What you’ll get to do:

• Accountable for all delivery across the programme
• Analyse, evaluate, and overcome programme risks, and produce accurate programme reports for management and stakeholders
• Maintain organisational standards of satisfaction, quality, and performance, including the creation and implementation of ways of working at the start of a programme
• Create and implement effective ways of working at the start of the programme and ensure these are adhered to throughout the project lifecycle
• Track and manage dependencies between projects and workstreams, creating programme level plans to ensure these are addressed
• Ensure programme goals are reached by keeping the workstreams updated on progress and any changes that need to be made.
• Provide support and guidance to project managers within your account and line management for several project managers outside of your account.
• Maintain a resource plan showing resource commitment across the projects and keep track of potential end dates in association with functional lead personnel
• Track resource requests and manage fulfilment of these requests internally or externally as appropriate
• Develop strong relationships with VML team members and client stakeholders at all levels
• Work with the client to understand their vision and plan the programme of work to successfully achieve that vision to the greatest effect
• Define and implement programme level governance in conjunction with the client
• Manage third party vendors on behalf of the client

What you should have:

• Experience in managing multiple teams across different workstreams. As a minimum, if in a team management role, this should be at least 20 people
• A good understanding of the software development lifecycle & release management
• Proven track record in the successful delivery of an ecommerce migration/Re-platform
• Strong stakeholder management skills
• Excellent negotiation skills & an ability to handle sensitive issues with tact & diplomacy
• Exposure to medium to large scale fixed price project delivery
• Experience in multi-vendor management
• Experience of managing people and financial budgets (including programme budgeting, monitoring financials etc.) ideally in an eCommerce environment
• Experience of overseeing 3rd parties
• Excellent risk management skills
• Minimum of three years’ experience working in an Agile environment
• Proven track record of working with organisations moving from Waterfall to Agile delivery approaches
• Working knowledge of Agile frameworks, Scrum and Kanban
• Effective leadership skills with experience of managing other project managers.
• Strong time management & organisational skills.
• Excellent communication and relationship management skills
• Good commercial knowledge, experience of contract negotiations would be advantageous.
• Software Application Development related Project management experience (min 6 years) .
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint
• Excellent verbal and written communication skills in English
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID

About the right team member

In this role, you are the face of ClassPass to our fitness partners and manage a high-revenue book of business. You already know how to manage client relationships, interpret their performance metrics, and come up with creative solutions to address their concerns. You are comfortable with numbers, and are excited to use data, market trend analysis, and your budding knowledge of the boutique fitness space to make actionable recommendations to our partners.

About the role

As an Account Manager, you help our studios and your market/region succeed which will range from prospecting new supply to upselling to your client base. You will work directly with studio owners and managers in our network to make sure they see incredible value in their partnership with us.

You confidently communicate the ClassPass value proposition, explain the usefulness of our tools and effectively troubleshoot partner issues. You also advocate for our partners internally, escalate bugs and communicate pain points and feature requests through the appropriate channels.

• Be an expert on boutique fitness and wellness in your ClassPass markets, including the competitive landscape
• Responsible for revenue and Reservation growth across your book of business and the market you manage
• Responsible Market wide partner retention focus with quarterly targets
• Responsible for monitoring and identifying pockets of opportunity on supply health across your markets with a heavy focus on inventory availability
• Acts as the local Voice of the Partner and escalates local nuances to country leaderships team
• Build strong, long-term relationships with partners in a diverse book of business ranging from top, medium and lower tier accounts
• Support your partners in your market by helping them grow their business
• Drive adoption of new ClassPass products and retention of pre existing products among your studio partners
• Utilise online and offline resources and tools to develop and maintain your own pipeline in SalesForce 
• Deliver outstanding service to our fitness and wellness partners
• Engage with key studio partners during a monthly check-in via phone and in-person meetings (some you’ll interact with everyday!)
• Retain our partners by providing best-in-class support & relationship management
• Quarterly Business Reviews and develop in-depth performance reports to share with studio partners 
• Contributes towards country specific projects across the partner bases 
• Assist with resolving transactional issues and complete ad-hoc projects

Skills & experience

• Strong Negotiation Skills in managing/developing your current and prospective book of business, ranging from low to top tier accounts.
• Good Strategic Thinking skills in implementing and executing tactical project plans ensuring alignment with directions from their manager, and goals of their team.
• Strong Communication skills: Comfortable using a broad range of communication styles across different audiences in diverse situations. Partners with members of other teams to not only generate buy-in for their initiatives but to maximize their impact.
• Good Collaboration Skills: Leverages deep experience (at ClassPass or otherwise) to teach their colleagues new skills, frameworks, techniques, etc. Introduces entirely new ways of approaching or solving problems.
• Good Business Acumen Skills: Able to articulate at a high level the value of the work that they do, not just to their own team but also to the broader business.
• A proven experience in Account Management with a full understanding of the field and ability to  resolve a wide range of issues in creative ways.
• Track Record in managing processes and priorities to hit deadlines consistently and almost without fail.
• Right to work in Portugal

Senior Project Manager required to deliver high quality, complex projects. 

The opportunity

You will work closely with the Programme Manager/Account Director to achieve productivity goals and contribute to the organisation’s overall success. 

What you’ll get to do

• Effectively run complex projects using Agile or Waterfall methodologies 
• Support the efficient flow of work by providing solutions to issues and blockers 
• Produce accurate status reporting regarding project milestones, deliverables, risks, and issues communicating to various audiences including key stakeholders and sponsors 
• Manage several workstreams successfully, ensuring the teams understand what is expected of them in terms of output and quality 
• Manage the interdependencies between the various workstreams 
• Inspire and lead teams with little Agile experience, suggesting process and practical improvements as appropriate 
• Motivate teams to achieve individual and team objectives, in order to delivery high quality outputs within agreed timeframes 
• Provide support to Junior Project Managers within your account 
• Review and update the project resource plan on a regular basis, keeping tight control of project budgets 
• Foster close relationships with senior management and business stakeholders, be seen as a credible, reliable expert 
• Develop customer confidence by understanding their needs and delivering first class solutions 
• Set and manage client expectations, including resolving client escalations with diplomacy. 
• Chair steering committees/meetings/reviews with multiple external stakeholders 
• Plan and Co-ordinate discovery workshops with external stakeholders ranging from users to senior levels 
• Keep up to date with emerging industry practices  

What you should have

• Proven experience of software development Project Management, eCommerce experience ideally within a retail environment 
• A good understanding of the software development lifecycle and release management 
• Ability to define, manage and deliver to customer expectations within strict deadlines 
• Ability to manage expectations with senior external stakeholders 
• Ability to build relationships with senior external stakeholders 
• Ability to deal with ambiguity, embrace and react to change with enthusiasm and critical thinking 
• Experience of leading and managing teams at different stages of the team’s lifecycle 
• Experience of modern software development practices 
• Strong understanding of agile delivery techniques and lean ways of working 
• Experience of managing people and financial budgets (including project budgeting, monitoring financials, reporting etc) 
• Solid time management & organisational skills 
• Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy 
• Relevant Project Management qualifications  
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint  
• Excellent verbal and written communication skills in English 
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage 

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-JS1

Senior Project Manager required to deliver high quality, complex projects. 

The opportunity

You will work closely with the Programme Manager/Account Director to achieve productivity goals and contribute to the organisation’s overall success. 

What you’ll get to do

• Effectively run complex projects using Agile or Waterfall methodologies 
• Support the efficient flow of work by providing solutions to issues and blockers 
• Produce accurate status reporting regarding project milestones, deliverables, risks, and issues communicating to various audiences including key stakeholders and sponsors 
• Manage several workstreams successfully, ensuring the teams understand what is expected of them in terms of output and quality 
• Manage the interdependencies between the various workstreams 
• Inspire and lead teams with little Agile experience, suggesting process and practical improvements as appropriate 
• Motivate teams to achieve individual and team objectives, in order to delivery high quality outputs within agreed timeframes 
• Provide support to Junior Project Managers within your account 
• Review and update the project resource plan on a regular basis, keeping tight control of project budgets 
• Foster close relationships with senior management and business stakeholders, be seen as a credible, reliable expert 
• Develop customer confidence by understanding their needs and delivering first class solutions 
• Set and manage client expectations, including resolving client escalations with diplomacy. 
• Chair steering committees/meetings/reviews with multiple external stakeholders 
• Plan and Co-ordinate discovery workshops with external stakeholders ranging from users to senior levels 
• Keep up to date with emerging industry practices  

What you should have

• Proven experience of software development Project Management, eCommerce experience ideally within a retail environment 
• A good understanding of the software development lifecycle and release management 
• Ability to define, manage and deliver to customer expectations within strict deadlines 
• Ability to manage expectations with senior external stakeholders 
• Ability to build relationships with senior external stakeholders 
• Ability to deal with ambiguity, embrace and react to change with enthusiasm and critical thinking 
• Experience of leading and managing teams at different stages of the team’s lifecycle 
• Experience of modern software development practices 
• Strong understanding of agile delivery techniques and lean ways of working 
• Experience of managing people and financial budgets (including project budgeting, monitoring financials, reporting etc) 
• Solid time management & organisational skills 
• Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy 
• Relevant Project Management qualifications  
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint  
• Excellent verbal and written communication skills in English 
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage 

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-JS1

Senior Project Manager required to deliver high quality, complex projects. 

The opportunity

You will work closely with the Programme Manager/Account Director to achieve productivity goals and contribute to the organisation’s overall success. 

What you’ll get to do

• Effectively run complex projects using Agile or Waterfall methodologies 
• Support the efficient flow of work by providing solutions to issues and blockers 
• Produce accurate status reporting regarding project milestones, deliverables, risks, and issues communicating to various audiences including key stakeholders and sponsors 
• Manage several workstreams successfully, ensuring the teams understand what is expected of them in terms of output and quality 
• Manage the interdependencies between the various workstreams 
• Inspire and lead teams with little Agile experience, suggesting process and practical improvements as appropriate 
• Motivate teams to achieve individual and team objectives, in order to delivery high quality outputs within agreed timeframes 
• Provide support to Junior Project Managers within your account 
• Review and update the project resource plan on a regular basis, keeping tight control of project budgets 
• Foster close relationships with senior management and business stakeholders, be seen as a credible, reliable expert 
• Develop customer confidence by understanding their needs and delivering first class solutions 
• Set and manage client expectations, including resolving client escalations with diplomacy. 
• Chair steering committees/meetings/reviews with multiple external stakeholders 
• Plan and Co-ordinate discovery workshops with external stakeholders ranging from users to senior levels 
• Keep up to date with emerging industry practices  

What you should have

• Proven experience of software development Project Management, eCommerce experience ideally within a retail environment 
• A good understanding of the software development lifecycle and release management 
• Ability to define, manage and deliver to customer expectations within strict deadlines 
• Ability to manage expectations with senior external stakeholders 
• Ability to build relationships with senior external stakeholders 
• Ability to deal with ambiguity, embrace and react to change with enthusiasm and critical thinking 
• Experience of leading and managing teams at different stages of the team’s lifecycle 
• Experience of modern software development practices 
• Strong understanding of agile delivery techniques and lean ways of working 
• Experience of managing people and financial budgets (including project budgeting, monitoring financials, reporting etc) 
• Solid time management & organisational skills 
• Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy 
• Relevant Project Management qualifications  
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint  
• Excellent verbal and written communication skills in English 
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage 

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-JS1

We're looking for a hands-on builder to join Bolt for Business and drive agentic workflow automation — someone who loves turning commercial problems into working automations and wants to see their code directly move sales metrics.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a GTM Automation Analyst within Bolt for Business - AI Centre of Excellence, you'll spend the majority of your time building — designing and deploying workflow automations and AI integrations that help our Sales and Account Management teams work faster and smarter across markets.

You'll work independently to build on platforms like n8n, write the logic that makes them tick, and connect them into Salesforce and the rest of our commercial stack. Over time, you'll develop a feel for the full lifecycle of a production automation — from scoping and build through to monitoring and iteration.

This is a great role if you've built automations before and want to go deeper, or if you're coming from a technical background and want to apply your skills to a fast-moving commercial environment.

• Build and maintain workflow automations using platforms like n8n, Zapier, or Make — writing JavaScript for logic and data transformation, and integrating with REST APIs across Salesforce and other internal and external tools.
• Integrate LLM APIs (e.g. Claude, GPT) into commercial workflows, including prompt design, output validation, and basic agent patterns applied to use cases like lead qualification, content generation, and rep prioritisation.
• Query and transform CRM and commercial datasets using SQL to support automation inputs, scoring logic, and reporting — keeping data consistent across connected systems.
• Add logging, error handling, and monitoring to every automation you ship, so they run reliably in production rather than just in demos.
• Track the impact of what you build — time saved, conversion rates, orders per rep — and iterate based on what the data shows.
• Work with your manager and commercial teammates to understand the problems you're solving before you build, and flag technical constraints or tradeoffs clearly.
   

• You've built workflow automations using a platform like n8n, Zapier, or Make — ideally at least one that's running in a real environment, not just a prototype.
• You're comfortable writing JavaScript for workflow logic and working with REST APIs and webhooks.
• You have some experience integrating LLM APIs into workflows and are comfortable working with Claude Code.
• You have solid SQL skills and can navigate a CRM like Salesforce well enough to extract what you need.
• You're studying or have studied Computer Science, Engineering, or a related field — or you've built enough on your own that it shows.
• Exposure to Python, Clay, GitHub, or AI agent frameworks is a plus, but not required.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We’re looking for a Manager to lead our Business Development Representative (BDR) team across Portugal and the US. This team is responsible for generating qualified pipeline by engaging both prospective customers and our existing client base, and plays a critical role in driving both new business and expansion opportunities across the business.

This person will be responsible for the day-to-day performance, coaching, and development of the BDR team. We’re looking for someone who can build and maintain a high-performance, high-accountability culture while keeping the team engaged, motivated, and having fun. A big part of the role will be driving consistent activity levels across both prospecting and customer engagement motions, improving conversion rates, and helping BDRs build the skills they need to progress into Account Executive roles over time.

The Manager, BDRs will report directly to the EVP of Global Revenue and partner closely with Sales, Marketing, RevOps, Customer Success, Product Marketing, and Sales Enablement to ensure the team is aligned to our highest priority growth initiatives. This includes supporting pipeline creation across new logo acquisition as well as cross-sell and upsell opportunities within our existing customer base.

*This is a Hybrid role in the Lisbon Office*

Responsibilities

• Recruit, onboard, and develop a BDR team based in Portugal and the US
• Drive day-to-day performance across activity levels, meeting generation, and pipeline contribution
• Coach BDRs on outreach, messaging, objection handling, discovery, and qualification
• Support pipeline generation across both net new and expansion (cross-sell / upsell) opportunities
• Help BDRs develop the product and technical understanding needed to engage credibly with prospects and customers
• Partner with the Sales Enablement team to ensure onboarding and ongoing enablement programs are executed consistently
• Reinforce adoption of tools, messaging frameworks, and training delivered through existing enablement programs
• Work with Sales and Customer Success leadership to align outreach efforts to territory plans and account growth strategies
• Monitor individual and team performance metrics and identify areas for coaching and improvement
• Support clear development paths for BDRs looking to advance into AE roles
• Build and maintain a team environment that is performance-oriented, collaborative, and positive

Qualifications

• Prior experience in a quota-carrying sales role (BDR, AE, or similar)
• Experience managing or mentoring sales talent
• Strong understanding of pipeline generation across both new logo and customer expansion motions
• Comfort managing to activity, conversion, and pipeline metrics
• Ability to quickly learn and communicate product capabilities
• Strong communication skills and ability to operate in a fast-paced environment
• Experience working with Salesforce and common sales engagement / prospecting tools

What we have for you:

• Competitive Salary plus 20,000€ commission plan - At Salsify, we strive to offer generous benefits packages that are meaningful and unique, aimed at meeting
  the diverse needs of our employees around the globe. Our strategy is to offer a competitive salary, by paying above-average market rates
• Open Vacation Policy - You have 22 vacation days per year. We trust our employees to be responsible. This means that if you need more time off, you are allowed to take it
• Equity - Everyone gets a piece of the pie - Salsify grants every full-time employee equity
• Medical, Dental, Vision Insurance - We offer a competitive individual and family plan through Multicare
• Life Plan - in case of death or permanent disability
• Meal Allowance - 9,60€ per worked day
• Remote Allowance - 25€ per month
• Referral Bonuses - A 2500€ bonus is rewarded to employees who assist in finding qualified candidates that turn into successful hires
• Summer Flex Hours - Employees are encouraged to take Summer Flex Hours during the Summer whenever feasible! The goal is to give our employees more flexibility so that we can unplug and take advantage of the longer, sunnier days
• Unplug Days - We have heard how valuable it is to pick some days and shut down so that everyone can unplug and not worry about what they are missing. You can expect a handful of days throughout the year that are considered ‘company closed’ Salsify Unplug days
• Virtual + In-person Events - By hosting virtual educational webinars, team-building events, volunteer opportunities, and more, employees are able to keep in touch with their coworkers and give back to our community
• Talkspace & Employee Assistance Programs -  We have partnered with Talkspace to give employees easy access to licensed mental health providers for counseling and therapy support. In addition to Talkspace, our Global EAP through Workplace Options also provides access to counseling sessions and support services to help employees navigate both work and home life at no cost to you

Salary range listed plus additional commission plan bonus opportunity, 

#LI-AS1 #LI-Remote

We're looking for a hands-on builder to join Bolt for Business and drive agentic workflow automation — someone who loves turning commercial problems into working automations and wants to see their code directly move sales metrics.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a GTM Automation Analyst within Bolt for Business - AI Centre of Excellence, you'll spend the majority of your time building — designing and deploying workflow automations and AI integrations that help our Sales and Account Management teams work faster and smarter across markets.

You'll work independently to build on platforms like n8n, write the logic that makes them tick, and connect them into Salesforce and the rest of our commercial stack. Over time, you'll develop a feel for the full lifecycle of a production automation — from scoping and build through to monitoring and iteration.

This is a great role if you've built automations before and want to go deeper, or if you're coming from a technical background and want to apply your skills to a fast-moving commercial environment.

• Build and maintain workflow automations using platforms like n8n, Zapier, or Make — writing JavaScript for logic and data transformation, and integrating with REST APIs across Salesforce and other internal and external tools.
• Integrate LLM APIs (e.g. Claude, GPT) into commercial workflows, including prompt design, output validation, and basic agent patterns applied to use cases like lead qualification, content generation, and rep prioritisation.
• Query and transform CRM and commercial datasets using SQL to support automation inputs, scoring logic, and reporting — keeping data consistent across connected systems.
• Add logging, error handling, and monitoring to every automation you ship, so they run reliably in production rather than just in demos.
• Track the impact of what you build — time saved, conversion rates, orders per rep — and iterate based on what the data shows.
• Work with your manager and commercial teammates to understand the problems you're solving before you build, and flag technical constraints or tradeoffs clearly.
   

• You've built workflow automations using a platform like n8n, Zapier, or Make — ideally at least one that's running in a real environment, not just a prototype.
• You're comfortable writing JavaScript for workflow logic and working with REST APIs and webhooks.
• You have some experience integrating LLM APIs into workflows and are comfortable working with Claude Code.
• You have solid SQL skills and can navigate a CRM like Salesforce well enough to extract what you need.
• You're studying or have studied Computer Science, Engineering, or a related field — or you've built enough on your own that it shows.
• Exposure to Python, Clay, GitHub, or AI agent frameworks is a plus, but not required.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

The Solutions Engineer is an expert who understands customer-specific needs in order to provide business-driven consulting to prospects as well as existing customers. SE’s provide business-centric expertise that helps our Sales team establish market and deal-level visibility that resonates, clearly differentiating our solutions from the competition. This Solutions Engineer is regarded as an experienced operator/practitioner in the AI-powered CX space and is highly knowledgeable about the unique nuances of this industry. Solutions Engineers must be able to move between many key facets of the sales cycle from pre-sales engineering support to solution qualification and execution, to solution architecture and post-sale upsell. The Solutions Engineer is recognized as a credible thought leader, is confidently able to address C-level discussions, and able to help the seller effectively expand the revenue opportunities.

RESPONSIBILITIES:

• Understand customer-specific needs to provide business-driven consulting to prospective and existing customers. 
• Provide business-centric expertise that helps our Sales team establish market and deal-level visibility that resonates with prospects and customers, clearly differentiating our solutions from the competition.
• Be regarded as an experienced operator/practitioner in the Contact Center space and is highly knowledgeable about the unique nuances of this industry. 
• Solutions Engineers must be able to move between many key facets of the sales cycle from pre-sales engineering support to solution qualification and execution, to solution architecture and post-sale upsell. 
• The Solutions Engineer is recognized as a credible thought leader, is confidently able to address C-level discussions, and able to help the seller effectively expand the revenue opportunities.

REQUIREMENTS:

• Deeply understands the dynamics of AI-powered CX market; 
• Demonstrates an exceptional level of internal and external customer responsiveness
• Exhibits exceptional cross-team collaboration and internal customer support
• Provides excellent consulting, listening and communication skills, evidenced by the ability to establish influential relationships with diverse customers/prospects, including executive-level business owners
• Exhibits expert facilitation skills for meetings and group activities, both virtual and live, demonstrating the ability to guide groups, listen and question effectively (includes corporate/executive briefings)
• Possesses superior presentation skills, both virtual and live within a “tell show tell” format
• Has excellent written communication skills, demonstrates the ability to write with purpose and accuracy
• Is adept at critical thinking, problem solving and decision-making skills that balance thoughtful analysis with timely responsiveness
• Has self-directed work habits, exhibiting strong initiative, drive, creativity, maturity, self-assurance
• Exhibits strong teamwork skills and ability to act as a strategic partner to the client and account team
• Meets weekly with direct manager in order to review pending priorities, reflect on recent accomplishments and how to overcome challenges
• Travels to internal meetings and customer sites as warranted (travel estimate 20-50%)

CORE COMPETENCIES:

• 3+ years of Solutions Engineering experience in a related AI and/or SaaS field 
• 2+ years of related industry experience
• Excellent interpersonal, communication, persuasion, presentation and writing skills
• Must be willing to work in a fast-paced startup environment
• Superior presentation skills
• Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
• In-depth knowledge of Customer Service Software, Business Intelligence, Workforce Engagement Management, Artificial Intelligence
• Bachelor's Degree in a technical field; or equivalent experience

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through strategic enablement, and change management.

The Senior CX Manager serves as the bridge between customer stakeholders (technical and business) and Talkdesk’s internal teams to ensure alignment on key business objectives and successful product utilization. In addition to typical customer technical guidance, you will also assume key Customer Relationship Management (CRM) responsibilities to ensure the long-term health and success of our customers.  This unique hybrid role is for a proactive professional who excels at solving complex technical challenges while also fostering strong, lasting customer relationships.

Key Responsibilities

Enterprise Technical Enablement & Delivery Leadership

• Serve as the primary senior technical point of contact for enterprise and strategic accounts.
• Lead complex onboarding, platform optimization, and advanced feature deployments across multi-product environments.
• Define solution scope, delivery approach, and technical roadmap in partnership with customer project managers and internal teams.
• Translate customer business and operational needs into scalable technical architectures and implementation plans.
• Drive use case strategy, feature adoption, and innovation roadmaps aligned to customer goals and Talkdesk product direction.
• Conduct advanced demos and enablement sessions showcasing feature enhancements and new capabilities.
• Establish and disseminate technical best practices across customers and internal teams.
  
  

Customer Success, Program Ownership & Risk Management

• Build and maintain trusted relationships with senior executive and operational stakeholders.
• Support  executive business reviews focused on ROI, KPIs, adoption maturity, and strategic alignment.
• Own the end-to-end management of technical initiatives, including issue tracking, prioritization, and customer communication.
• Proactively identify delivery risks, develop mitigation strategies, and remove roadblocks to ensure program success.
• Act as a senior escalation point for complex technical and delivery issues, coordinating cross-functional resolution.
• Partner with customers on structured change management strategies to ensure sustained adoption and value realization.

Data-Driven Value Realization & Commercial Impact

• Analyze product usage, operational data, and customer insights to identify optimization and expansion opportunities.
• Support renewals and expansion efforts by aligning demonstrated technical value to customer business outcomes.
• Develop customer success stories and case studies highlighting measurable results and enterprise-scale impact.

Cross-Functional Leadership & Professional Services Alignment

• Partner closely with Professional Services, Product, Support, Engineering, Sales, and Customer Success to deliver cohesive outcomes.
• Summarize and communicate customer feedback related to product gaps, bugs, and roadmap considerations.
• Influence internal prioritization by providing structured, data-backed insights from enterprise customers.
• Participate in the sales cycle as needed to gather technical requirements, shape solution approaches, and support proposals or SOWs.
• Contribute to the development of scalable delivery processes, playbooks, and best practices across the CX organization.
  
  

Requirements

• 7–10+ years of experience in Technical Account Management, Professional Services, Customer Success, Solution Consulting, or IT Project Management within a SaaS, CCaaS, or CPaaS environment.
• Preferred experience in financial services, healthcare/lifesciences, retail and consumer products.
• Proven track record of managing and delivering complex technical initiatives for enterprise customers.
• Strong technical acumen, including experience with APIs, CRM systems (e.g., Salesforce), and modern cloud-based enterprise platforms.
• Demonstrated experience defining scope, managing delivery plans, and coordinating multi-workstream projects.
• Experience with agile and/or waterfall implementation methodologies; PMP or equivalent certification preferred.
• Ability to align technical solutions to strategic business outcomes and ROI.
• Executive-level communication skills with the ability to influence and advise senior stakeholders.
• Strong analytical and problem-solving skills, with comfort operating in ambiguous environments.
• Excellent written and verbal communication skills with a consulting mindset and high attention to detail.
• Experience with contact center technology or customer experience platforms strongly preferred.
• Willingness to travel up to 25–30%.
• Commitment to continuous learning and enablement related to Talkdesk’s evolving platform and innovations.
  
  

Responsibilities:

• Help define SDR goals with the leadership team and implement processes, infrastructure and hiring to execute against set goals and quotas
• Hire, lead and mentor multiple Sales Development Representatives (SDR) 
• Manage prospects/leads from our Sales Development Representatives (SDR) to the handoff to our Account Executive team with the ability to articulate our value proposition, navigate objections and foster relationships
• Collaborate with our Sales and Marketing teams to optimize pipeline and sales
• Use Salesforce.com to maintain excellent records and report on SDR activity and metrics
• Establish methods to articulate and sell all Talkdesk products & services
• Understand and internalize the Talkdesk mission and vision and translate them into an SDR strategy
• Participate in regular company and office meetings to share SDR progress, identify blockers and drive resolution
• Help to solidify the competitive posture of Talkdesk

Requirements:

• BA/BS degree required
• 3 - 5 years of experience in sales functions - preferably enterprise sales for technology products
• 1 - 3 years experience working in the SaaS industry
• 1 - 2 years experience with building, managing and guiding sales/SDR teams towards set goals
• Strategic thinker with the ability to execute both short-term and long-term sales plans
• Strong planning, writing, presentation and communication skills
• “Hunter” mindset with the ability to learn, adapt and improve constantly
• Strong interpersonal skills and willingness to excel in a team-oriented atmosphere
• Ability to work in an open office environment and to provide and receive feedback professionally
• Minimal travel may be required
• Fluent in English

What this job can offer:

Sales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and helping customers understand how to maximise Remote’s full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair price guarantee.

What you bring:

• Proven business development success through effective use of core sales tools (Knowledge of SalesForce, LinkedIn Sales Navigator, Outreach, Lusha)
• Previous experience working as an SDR in a B2B SaaS Tech company
• Able to negotiate skillfully, promote/sell ideas persuasively
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
• Able to think strategically and tactically. Able to maintain a positive attitude in the face of criticism, rejection, or failure
• Promotes a strong sense of urgency for reaching goals and key deliverables. Self Starter. proactive and brings new ideas to the team
• Extremely self-motivated with a diligent work ethic
• Demonstrated success in the below areas listed in key responsibilities
• Fluency in English
• It's not required to have experience working remotely, but considered a plus

Key responsibilities

• Respond, engage and qualify outbound leads and inquiries
• Sourcing new sales prospects and reaching out to them to book appointments for Account Executives
• Clearly communicating Remote's value propositions to prospects and learning about their needs to see if there’s a good fit
• Providing support to Account Executive team as needed
• Be responsible for educating and developing prospects leading to hand-off to sales teams
• Create target prospects lists and penetrate key accounts
• Cold call into prospects generated by variety of outside sources
• Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

Practicals

• You'll report to: Manager, Outbound Sales Development
• Team: Sales
• Location: EMEA
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Application process

1. Interview with recruiter 
2. Interview with future manager + Mock Call
3. Interview with Senior Manager
4. Bar Raiser Interview
5. Employment Verification Check

Your Mission

As a Senior Key Account Manager Wine, you own a portfolio of strategic, high value wine sellers and are accountable for driving profitable growth, retention and long term value creation.

You act as a trusted commercial partner to your sellers, combining market expertise, data driven insights and strong business judgement to define and execute growth strategies. You challenge sellers on pricing, quality and strategy using data and market insight.

Beyond managing accounts, you define portfolio strategy, influence category direction, and contribute to the continuous improvement of how we operate and grow the Wine category.

What you’ll do 

• Strategic account management: You define and execute long term account strategies for your portfolio, prioritising efforts based on value and growth potential. You build strong partnerships with key sellers and lead regular business reviews, translating insights into clear actions that drive performance, retention and quality.
• Commercial ownership and growth: You take full ownership of your portfolio performance, managing key KPIs such as GMV, sell rate, hammer price vs estimate and bidding activity. You identify growth opportunities, develop business cases and lead commercial initiatives that deliver measurable impact.
• Data driven decision making: Ability to analyse seller level auction data and translate into actionable growth strategies. You use data to evaluate performance, proactively identify declining performance and intervene with corrective strategics, and forecast future growth. You translate complex data into clear insights and actionable strategies, balancing short term performance with long term value creation.
• Stakeholder management and influence: You collaborate closely with Category Managers, Experts and Business Developers, influencing decisions and aligning stakeholders around key opportunities. You navigate complex situations and ensure cross functional alignment to drive category growth.
• Market and category development: You maintain a strong understanding of the wine market and proactively identify trends, opportunities and risks. You contribute to category strategy by sharing insights, developing new opportunities and supporting the expansion of high potential sellers and partnerships.

What you’ll bring

• Senior account management experience: You actively prioritise your portfolio based on value, growth potential and risk, ensuring effective allocation of time and resources. You are comfortable operating autonomously and making strategic decisions in a dynamic environment. You are comfortable operating in a scaling environment with evolving processes and take initiative without full structure.
• Commercial and analytical strength: You have a deep understanding of commercial drivers and financial KPIs, and you use data to guide decisions, build forecasts and prioritise effectively across your portfolio.
• Stakeholder and communication skills: You are able to influence and engage stakeholders at different levels, including senior decision makers. You communicate clearly and confidently, and you are experienced in handling complex negotiations and discussions.
• Market affinity and language skills: You are native or near-native in French and English, capable of complex commercial negotiations. Spanish or German is a strong advantage. Proven commercial experience in the wine trade (auction, marketplace, negotiant, importer or high-end retail). 

Where you'll be

This role is based in Europe with flexibility to work remotely, with occasional travel for seller meetings or wine fairs. You will collaborate closely with our Luxury international Sales and Wine category teams.

Role Overview

Remote is looking for a data-driven Account-Based Marketing (ABM) Specialist to lead our paid acquisition strategy for high-value target accounts. This role focuses on scaling our presence across Employer of Record (EOR), Contractor Management, and Global Payroll services. You will own the execution of paid campaigns across EMEA, Americas, and APAC, utilizing advanced ABM platforms to target opportunities from mid-market and enterprise customers.

Key Responsibilities

ABM Strategy & Platform Management

• Audience Architecture: Build and manage Ideal Customer Profile (ICP) audiences within ABM platform, including precise exclusion lists for existing customers, prospects, and competitors.
• Intent-Driven Orchestration: Leverage ABM platform intent data to trigger personalized ad experiences across LinkedIn, Meta, and Google.
• Form Optimization: Implement and manage HubSpot Smart Form Fills to enrich lead data and improve conversion rates for targeted accounts.

Paid Media Execution

• Multi-Channel Management: Develop and implement search and social strategies, including audience targeting (1p, 2p, 3p data) and sizing recommendations.
• Performance Optimization: Conduct daily and weekly pacing audits, quarterly deep-dive health checks, and ongoing A/B testing of text ads and creative formats.
• Channel Specifics: Manage high-match-rate LinkedIn segment syncs (30+ active segments) and optimize Google Ads through first-party contact integration.
• Marketplace Presence: Oversee listing descriptions and review collection campaigns on platforms like Gartner Digital Markets (GDM) to improve brand awareness and CVR.

Cross-Functional Alignment

• Sales Collaboration: Align paid strategies with Sales to win orchestrate approach, providing specialized landing pages and account-specific support.
• Analytics & Tracking: Partner with the Analytics team to build a measurement plan for ABM
• Lifecycle Integration: Partner with lifecycle on nurture sequences across stages (Lead → MQL → Opportunity → Deal) to ensure consistent messaging for target personas.

Qualifications

• Experience: 6+ years of experience in B2B performance marketing, specifically managing $3M+ annual budgets across paid search and social.
• Technical Proficiency: Advanced knowledge of Clay, ZoomInfo, HubSpot, Salesforce, Meta ads manager and LinkedIn Campaign Manager.
• Analytical Rigor: Expertise in UTM architecture, conversion tracking installation, and data-driven decision-making.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Bar Raiser Interview
5. Prior employment verification check 

Renewal Manager

Overview:

Salsify is seeking a highly motivated, detail oriented and results-driven Renewal Manager to drive customer retention and growth for an assigned portfolio of customers in our Mid-Market segment.  The Renewal Manager will own all aspects of the contract renewal process and work closely with the Customer Success team to mitigate risk + drive upsell.

How You’ll Make an Impact:

• Executes on all phases of the renewal process
• Pricing proposal
• Negotiation
• Contract creation
• Identifies customer requirements, uncovers roadblocks, and executes renewal strategies to retain customers and increase ARR
• Identify opportunities for upsell and expansion
• Proactively identifies churn risk by analyzing adoption and health metrics in partnership with the Customer Success Managers
• Actively participates in the development and execution of cross-functional churn risk mitigation strategies

You'll Enjoy This Role If You Have:

• 1-2 years of experience in a Sales, Operations, Customer Success, or Account Management role
• Consistent achievement of retention and upsell targets
• Experience building credibility, trust, and rapport with stakeholders at all levels, both within and outside of the organization
• A business focused mindset with strong commercial capabilities
• Excellent communication, strong project management and organization skills
• Salesforce experience is strongly preferred
• Flexible schedule to accommodate US-based customer hours
• Language requirements: English

What we have for you:

• Competitive Salary + Bonus Structure in addition to the base salary
• Open Vacation Policy - You have 22 vacation days per year. We trust our employees to be responsible. This means that if you need more time off, you are allowed to take it
• Equity - Everyone gets a piece of the pie - Salsify grants every full-time employee equity
• Medical, Dental, Vision Insurance - We offer a competitive individual and family plan through Multicare
• Life Plan - in case of death or permanent disability
• Meal Allowance - 9,60€ per worked day
• Remote Allowance - 25€ per month
• Referral Bonuses - A 2500€ bonus is rewarded to employees who assist in finding qualified candidates that turn into successful hires
• Summer Flex Hours - Employees are encouraged to take Summer Flex Hours during the Summer whenever feasible! The goal is to give our employees more flexibility so that we can unplug and take advantage of the longer, sunnier days
• Unplug Days - We have heard how valuable it is to pick some days and shut down so that everyone can unplug and not worry about what they are missing. You can expect a handful of days throughout the year that are considered ‘company closed’ Salsify Unplug days
• Virtual + In-person Events - By hosting virtual educational webinars, team-building events, volunteer opportunities, and more, employees are able to keep in touch with their coworkers and give back to our community
• Talkspace & Employee Assistance Programs -  We have partnered with Talkspace to give employees easy access to licensed mental health providers for counseling and therapy support. In addition to Talkspace, our Global EAP through Workplace Options also provides access to counseling sessions and support services to help employees navigate both work and home life at no cost to you

The Squarespace Domains & Applications group is looking for a Backend Engineer to join our Domains Registrar team.

As the foundation of a customer's digital presence, our domain products are critical to Squarespace’s mission. Our team is currently focused on architecting new products and expanding the feature set for one of the largest domain registrars in the world. In this role, you will focus on high-scale architecture, performance, and long-term scalability, contributing to the end-to-end development of components that power millions of digital identities.

You will report to the Engineering Team Manager in Aveiro, Portugal, working in a hybrid capacity (minimum of 3 days per week in-office).

You'll Get To…

• Ship Scalable Code: Help scale our services to meet the demands of a global product, ensuring our platform remains "rock solid" as we grow.
• Own the Lifecycle: Actively participate in the end-to-end development of multiple components, from initial architecture to production monitoring.
• Lead & Grow: Take ownership of well-scoped backend projects with guidance from senior engineers, providing a clear path for your professional growth into senior technical leadership.
• Collaborate Cross-Functionally: Work closely with Product, Design, Analytics, and Operations to understand user needs and translate them into elegant technical solutions.
• Advocate for Excellence: Improve the existing codebase by promoting disciplined software engineering practices, including automated testing, thorough code reviews, and high-quality documentation.
• Optimize Performance: Refine the performance of our applications and distributed databases to ensure a seamless customer experience.

Who We're Looking For

• Technical Proficiency: You have 2+ years of experience developing production-level systems using Java, Kotlin, or similar Object-Oriented languages.
• Data-Fluent: You have 2+ years of experience working with relational databases (e.g., PostgreSQL, CockroachDB) and a deep understanding of data structures and software design patterns.
• Craft-Oriented: You have a sincere commitment to writing "beautiful," readable code and a proactive approach to technical documentation.
• Product-Minded: You have a strong sense of ownership and curiosity about "the why" behind the features you build.
• Qualified: You hold a BS or MS in Computer Science (or equivalent industry experience).

What you can expect from us

• Provide opportunities that align with your interests, career growth, and the growth of the company
• Create an inclusive environment that's psychologically safe and encourages learning
• Work with you to build a personalized career growth plan with clear expectations and milestones

Benefits & Perks

• Health insurance with 100% covered premiums for you and your dependent children
• Retirement benefits with employer match
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Statutory paid time off and all statutory leaves, as required
• Equity in the form of Stock Options for all full-time employees
• Flex Benefits Account
• Employee donation match to community organisations
• Free snacks
• In the easily accessible city centre of Aveiro
• 7 Global Employee Resource Groups (ERGs)

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid

The Squarespace Domains & Applications group is looking for a Backend Engineer to join one of our Domains Teams.

As the foundation of a customer's digital presence, our domain products are critical to Squarespace’s mission. Our team is currently focused on architecting new products and expanding the feature set for one of the largest domain registrars in the world. In this role, you will focus on high-scale architecture, performance, and long-term scalability, contributing to the end-to-end development of components that power millions of digital identities.

You will report to the Engineering Team Manager in Aveiro, Portugal, working in a hybrid capacity (minimum of 3 days per week in-office).

You'll Get To…

• Ship Scalable Code: Help scale our services to meet the demands of a global product, ensuring our platform remains "rock solid" as we grow.
• Own the Lifecycle: Actively participate in the end-to-end development of multiple components, from initial architecture to production monitoring.
• Lead & Grow: Take ownership of well-scoped backend projects with guidance from senior engineers, providing a clear path for your professional growth into senior technical leadership.
• Collaborate Cross-Functionally: Work closely with Product, Design, Analytics, and Operations to understand user needs and translate them into elegant technical solutions.
• Advocate for Excellence: Improve the existing codebase by promoting disciplined software engineering practices, including automated testing, thorough code reviews, and high-quality documentation.
• Optimize Performance: Refine the performance of our applications and distributed databases to ensure a seamless customer experience.

Who We're Looking For

• Technical Proficiency: You have 5+ years of experience developing production-level systems using Java, Kotlin, or similar Object-Oriented languages.
• Data-Fluent: You have 3+ years of experience working with relational databases (e.g., PostgreSQL, CockroachDB) and a deep understanding of data structures and software design patterns.
• Craft-Oriented: You have a sincere commitment to writing "beautiful," readable code and a proactive approach to technical documentation.
• Product-Minded: You have a strong sense of ownership and curiosity about "the why" behind the features you build.
• Qualified: You hold a BS or MS in Computer Science (or equivalent industry experience).

What you can expect from us

• Provide opportunities that align with your interests, career growth, and the growth of the company
• Create an inclusive environment that's psychologically safe and encourages learning
• Work with you to build a personalized career growth plan with clear expectations and milestones

Benefits & Perks

• Health insurance with 100% covered premiums for you, your spouse or partner, and dependent children, including medical, dental, and vision
• Life and Disability Insurance
• Pension benefits with employer match
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Statutory paid time off and all statutory leaves, as required
• Meal Allowance and Flex Benefits Account
• Employee donation match to community organisations
• In the easily accessible city centre of Aveiro
• 7 Global Employee Resource Groups (ERGs)

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid

The Acuity Scheduling team is looking for experienced Backend Engineers to join our Acuity Engineering team.

Acuity Scheduling is a distinct brand and platform within the Squarespace suite of products whose mission is to help appointment-based businesses start and grow their service by allowing clients to directly schedule appointments, removing administrative burden, and giving our users more time to focus on what they love doing.

As a Backend Engineer, your work will focus on architecture, performance and scalability. You will be actively involved in the end-to-end development of multiple components and in the long-term vision of Squarespace.

This is a hybrid role working from our Aveiro office 3 days per week. You will report to the Software Engineering Manager. You will be part of Squarespace's initial primary team in the country and help grow our Portugal presence into a market reference.

You'll Get To…

• Take a lead role with other engineers to provide a rock solid platform
• Collaborate with teammates, and product, design, analytics, and customer operations to understand why we build the features we do
• Help the team improve the existing codebase by promoting thoughtful design patterns and disciplined software engineering (e.g. automated testing, code reviews, and writing beautiful, readable code)
• Scale and improve the performance of applications and databases
• Manage engineering workstreams to accelerate our velocity, supporting stakeholders along the way.
• Actively contribute to team processes and mentor peers as we continue to grow

Who We're Looking For

• 5+ years of Go, Java, PHP or other object-oriented language application development
• 2+ years of experience using relational databases, such as MySQL or PostgreSQL
• A solid foundation in computer science, with competencies in data structures, algorithms, and software design practices
• A sincere commitment to creating readable code and a desire to write clear and practical technical documentation
• A degree in Computer Science or related or equivalent industry experience

Benefits & Perks

• Health insurance with 100% covered premiums for you, your spouse or partner, and dependent children, including medical, dental, and vision
• Life and Disability Insurance
• Pension benefits with employer match
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Statutory paid time off and all statutory leaves, as required
• Meal Allowance and Flex Benefits Account
• Employee donation match to community organisations
• In the easily accessible city centre of Aveiro
• 7 Global Employee Resource Groups (ERGs)

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid

We are always looking for talented  Software Engineers to join our team. This is an evergreen role, meaning we hire for this role continuously across multiple seniority levels and for various teams. Applying here ensures you are considered as new positions open. The timeline and specific team-matching may vary; an opening could be immediate, or we may find a great fit for you on a team in the coming weeks. We will be transparent about timelines throughout the process.

You:

Feedzai sells and implements one the the world's leading Fraud Risk Scoring systems. We work with some of the largest banks and financial firms to help protect them from transaction fraud, money laundering, and account takeover.
As a Software Engineer in the Customer Success organisation you will be responsible for making sure our products are installed and meet our clients requirements with integration and performance management. You will work with a broad range of technologies including multiple flavours of SQL, NoSQL database, on-premise environments, Cloud environments (AWS, Azure, Google), along with multiple streaming or messaging systems (RabbitMQ, Kafka). The software engineer while working with these technologies will help with installation and configuration of our solutions, but will also develop custom Java inbound and outbound interfaces, use web services to enhance data in process and will develop custom extensions and modules for our Fraud Analysis platform. You will work as part of a project team alongside Data Scientist, Project Managers, Fraud Analysts and your peers to meet with the client, understand their needs, turn those needs into requirements and execute on those requirements.

Your Day to Day:

• Execute full software development life cycle building integrations and enhancements to Feedzai core product;
• Write well-designed, testable code;
• Integrate multiple software components into a fully functional software system;
• Troubleshoot, debug and upgrade existing systems;
• Deploy and support systems in production;
• Comply with best practices and industry standards;
• Work with Agile principles to regularly deliver quality products;
• Ensure proper feature deployment or product upgrades;
• Provide Second Tier support for clients that are live;

You Have & You Know-how:

• A BS or MS in computer science, or a comparable field, or equivalent experience;
• Experience in Java software development or other modern language;
• Experience with SQL or NoSQL databases;
• Experience with Cloud technologies (AWS, Azure, GCP)
• Client engagement experience and ability to work with a client in a consultative manner;
• Excellent English communication skills, both verbal and written;
• Availability to travel up to 15%;

The Customer Success Team is responsible for delivering our product to our clients. This includes education, configuration, solution development, and risk strategy to enable our clients to address their pain points. We collaborate with our clients to ensure they have the right solution, build out a strategy and training plan for them, and then support them through each phase of our client lifecycle. We grow at a fast clip and believe no challenge is too big or too small. Therefore, we have an open environment that encourages us to lean in, try new things, and discover our potential. 

The Customer Success Engineering team works directly with clients to ensure that every technical aspect of our product—installation, configuration, and customization—is delivered smoothly and at the highest standard. We act as technical consultants, helping clients solve complex and unique challenges. Our team is dynamic, persistent, and committed to delivering a world-class experience. If you’re excited about being a client-facing engineer who makes a real impact, this is the opportunity for you.

You:

Feedzai sells and implements one the the world's leading Fraud Risk Scoring systems. We work with some of the largest banks and financial firms to help protect them from transaction fraud, money laundering, and account takeover.
As a Software Engineer in the Customer Success organisation you will be responsible for making sure our products are installed and meet our clients requirements with integration and performance management. You will work with a broad range of technologies including multiple flavours of SQL, NoSQL database, on-premise environments, Cloud environments (AWS, Azure, Google), along with multiple streaming or messaging systems (RabbitMQ, Kafka). The software engineer while working with these technologies will help with installation and configuration of our solutions, but will also develop custom Java inbound and outbound interfaces, use web services to enhance data in process and will develop custom extensions and modules for our Fraud Analysis platform. You will work as part of a project team alongside Data Scientist, Project Managers, Fraud Analysts and your peers to meet with the client, understand their needs, turn those needs into requirements and execute on those requirements.

Your Day to Day:

• Execute full software development life cycle building integrations and enhancements to Feedzai core product;
• Write well-designed, testable code;
• Integrate multiple software components into a fully functional software system;
• Troubleshoot, debug and upgrade existing systems;
• Deploy and support systems in production;
• Comply with best practices and industry standards;
• Work with Agile principles to regularly deliver quality products;
• Ensure proper feature deployment or product upgrades;
• Provide Second Tier support for clients that are live;

You Have & You Know-how:

• A BS or MS in computer science, or a comparable field, or equivalent experience;
• 2y+ experience in Java software development or other modern language;
• Experience with SQL or NoSQL databases;
• Client engagement experience and ability to work with a client in a consultative manner;
• Excellent English communication skills, both verbal and written;
• Availability to travel up to 15%;

The Customer Success Team is responsible for delivering our product to our clients. This includes education, configuration, solution development, and risk strategy to enable our clients to address their pain points. We collaborate with our clients to ensure they have the right solution, build out a strategy and training plan for them, and then support them through each phase of our client lifecycle. We grow at a fast clip and believe no challenge is too big or too small. Therefore, we have an open environment that encourages us to lean in, try new things, and discover our potential. Join us!

 #LI-Remote #LI-JB1

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

Why join SecurityScorecard’s Customer Success Team?

The SecurityScorecard Customer Success team is empowered by the company to help guide customers to get the most out of our great products and services. We define our Customer Success strategies, priorities and go-to-market techniques. We blaze new trails in cybersecurity thought leadership using our cybersecurity ratings and cybersecurity insights. We are a proactive CSM team that is customer centric, uses a team approach and represents the voice of the customer every day.

About The Role

The Customer Success Manager will play an important role in helping our Enterprise customers transform the way they assess security risk. The SecurityScorecard Customer Success team not only manages relationships and delights customers — they also understand our customers’ organizational goals and unique challenges to help them operationalize our platform and become more secure.

In this role, you'll own and manage customer relationships with customers, ensuring their happiness and communicating the value of our product to drive deeper, more robust engagement. You will apply your understanding of cybersecurity, third-party risk, our products, services, and best practices to proactively provide support and guidance to our customers. 

What You’ll Achieve

• Design success for a portfolio of enterprise and strategic customers throughout their lifecycle. From onboarding/implementation through upsell and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals.
• Lead strategic conversations with customers to align our platform as a solution to their business challenges and goals with the intent to renew and expand the partnership.
• Serve as a confident subject matter expert as it relates to the SecurityScorecard platform and the cybersecurity and third-party risk management industries.
• Manage the gross and net retention of your portfolio; including forecasting, collaborating with regional account teams and efficient execution.
• Work with CS and Sales VPs to continuously improve the customer journey and develop the tools and templates to ensure the CSM team employs best practices. Support fellow CSMs in solving new challenges across customers.
• Model world class customer care and be an advocate for the voice of the customer in product and services design and deployment.

What We Need you to have

• Bachelor's degree
• 3+ years of experience supporting B2B customers in a SaaS organization as a customer success manager, technical account manager or similar customer-facing role.
• Knowledge of the tenets of Third Party Risk Management programs and cybersecurity domain experience
• Experience working with C-level Executives that includes meetings, high level presentations, and collaborative discussions.

What We’d Like you to have

• Experience navigating large enterprise organizations
• Demonstrated success developing strong customer relationships
• Proven success in new customer kickoffs, ensuring renewals, and expanding annual recurring revenue (ARR) through up-selling, and cross-selling current clients

Key Traits

• Deep customer empathy
• Strong abilities in program and project management, balancing critical delivery tasks
• Technical aptitude, judgment and critical decision making
• Consultative; ability and desire to drive value for customers based on unique needs
• Collaborative; partners across functions
• Proactive; ability to anticipate customer needs and have solutions ready when they are
• Intellectually curious; driven to expand cybersecurity domain and professional expertise
• Responsive and adaptive to changing situations
• Metrics driven; ability to translate customer needs into achievable goals and operate well in a data driven environment

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is €40,000 - 70,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

Why join SecurityScorecard’s Customer Success Team?

The SecurityScorecard Customer Success team is empowered by the company to help guide customers to get the most out of our great products and services. We define our Customer Success strategies, priorities and go-to-market techniques. We blaze new trails in cybersecurity thought leadership using our cybersecurity ratings and cybersecurity insights. We are a proactive CSM team that is customer centric, uses a team approach and represents the voice of the customer every day.

About The Role

The Customer Success Manager will play an important role in helping our Enterprise customers transform the way they assess security risk. The SecurityScorecard Customer Success team not only manages relationships and delights customers — they also understand our customers’ organizational goals and unique challenges to help them operationalize our platform and become more secure.

In this role, you'll own and manage customer relationships with customers, ensuring their happiness and communicating the value of our product to drive deeper, more robust engagement. You will apply your understanding of cybersecurity, third-party risk, our products, services, and best practices to proactively provide support and guidance to our customers. 

What You’ll Achieve

• Design success for a portfolio of enterprise and strategic customers throughout their lifecycle. From onboarding/implementation through upsell and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals.
• Lead strategic conversations with customers to align our platform as a solution to their business challenges and goals with the intent to renew and expand the partnership.
• Serve as a confident subject matter expert as it relates to the SecurityScorecard platform and the cybersecurity and third-party risk management industries.
• Manage the gross and net retention of your portfolio; including forecasting, collaborating with regional account teams and efficient execution.
• Work with CS and Sales VPs to continuously improve the customer journey and develop the tools and templates to ensure the CSM team employs best practices. Support fellow CSMs in solving new challenges across customers.
• Model world class customer care and be an advocate for the voice of the customer in product and services design and deployment.

What We Need you to have

• Bachelor's degree
• 3+ years of experience supporting B2B customers in a SaaS organization as a customer success manager, technical account manager or similar customer-facing role.
• Knowledge of the tenets of Third Party Risk Management programs and cybersecurity domain experience
• Experience working with C-level Executives that includes meetings, high level presentations, and collaborative discussions.

What We’d Like you to have

• Experience navigating large enterprise organizations
• Demonstrated success developing strong customer relationships
• Proven success in new customer kickoffs, ensuring renewals, and expanding annual recurring revenue (ARR) through up-selling, and cross-selling current clients

Key Traits

• Deep customer empathy
• Strong abilities in program and project management, balancing critical delivery tasks
• Technical aptitude, judgment and critical decision making
• Consultative; ability and desire to drive value for customers based on unique needs
• Collaborative; partners across functions
• Proactive; ability to anticipate customer needs and have solutions ready when they are
• Intellectually curious; driven to expand cybersecurity domain and professional expertise
• Responsive and adaptive to changing situations
• Metrics driven; ability to translate customer needs into achievable goals and operate well in a data driven environment

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is €40,000 - 70,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI

What this job can offer you

Sales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and help customers understand how to maximise Remote’s full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair price guarantee.

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Account Executive, joining our Global Sales team supporting the France. This is a pure hunting role as a Senior Account Executive, driving net new business for Remote.

What you bring

• Proven success in building key customer relationships, including key decision makers and champions to be able to drive successful client outcomes, grow accounts and drive revenue outcomes
• High level of integrity and work ethic
• Self-motivated and self-directed; able to work independently and as an active member of the team
• Excellent in multitasking, prioritization, and time management
• In-depth knowledge of sales processes, demonstrated ability to qualify opportunities involving multiple key decision makers, initiate and convert prospects, close deals and achieve sales quota
• Aptitude and eagerness to form deep senior-level relationships across customer organizations with proven track record in working with small to large-sized companies and senior-level personas
• Extensive experience as an Account Executive or related SaaS sales experience preferred
• Strong problem-identification and objection-resolution skills
• Ability to confidently make cold calls to build pipelines
• Ability to build trust with a client and work as an advisor
• Demonstrated ability to forecast sales to achieve targets every month
• Experience with customer relationship management (CRM) tools
• Excellent customer service skills
• In-depth understanding of company services and its position in the industry
• Excellent verbal and written communication skills (English)
• Experience in the HR industry is a plus
• It's not required to have experience working remotely but considered a plus
• Fluent in French & English 

Key Responsibilities

• Create 'Land' opportunity deals that include detailed notes with accurate close dates
• Maintain a clean and current pipeline of volume-based, high-velocity opportunities
• Efficiently present and deliver all information to potential clients
• Proactively answer potential client questions and follow-up call questions in a prompt manner
• Internal collaboration and communication with key departments that support client process, experience, and support
• Close sales deals efficiently while kindly guiding clients through the process
• Provide proactive support and coaching to Account Executives in the team through their deal processes
• Meet and exceed sales quota based on role level and manage the entire sales cycle
• Identify new opportunities and manage the entire sales cycle from prospecting to close
• Understands the communication needs of small, mid-sized, and large business customers, and designs solutions to meet those unique business needs
• Self-generates leads by contacting prospective clients by telephone, cold call premise visits, networking, and industry events

Practicals

• You'll report to:  Manager, Sales (based on region)
• Team: EMEA, APAC, AMER Sales
• Location: Anywhere
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $44,150 USD to $99,400 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with Recruiter
2. Interview with hiring manager (30 min)
3. Interview role play (45mins)
4. Interview with sales leader (30 min)

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Sales Development Representative (DACH), joining our Sales team.

What you bring

• Proven business development success through effective use of core sales tools (Knowledge of Salesforce, LinkedIn Sales Navigator, ZoomInfo is a plus)
• Good experience working as an SDR in a B2B SaaS Tech company
• Able to negotiate skilfully, promote/sell ideas persuasively
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
• Able to think strategically and tactically. Able to maintain a positive attitude in the face of criticism, rejection, or failure
• Promotes a strong sense of urgency for reaching goals and key deliverables. Self Starter. proactive and brings new ideas to the team
• Extremely self-motivated with a diligent work ethic
• Demonstrated success in the below areas listed in key responsibilities
• Writes and speaks fluent English and German
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities 

• Respond, engage and qualify outbound leads and inquiries
• Sourcing new sales prospects and reaching out to them to book appointments for Account Executives
• Clearly communicating Remote's value propositions to prospects and learning about their needs to see if there’s a good fit
• Providing support to Account Executive team as needed
• Be responsible for educating and developing prospects leading to hand-off to sales teams
• Create target prospects lists and penetrate key accounts
• Cold call into prospects generated by variety of outside sources
• Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

Practicals

• You'll report to: Manager, Outbound Sales Development
• Team: Sales
• Location: EMEA
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The On-Target Earnings for this full-time position is between USD 31,500 to USD 70,950, the base salary is 70%. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process

1. Interview with recruiter 
2. Interview with one of the SDR manager
3. Exercise + Mock Call with one of the SDR Manager
4. Bar Raiser Interview
5. Employment Verification Check

The role

Data sits at the core of our mission. We leverage bank account data to deliver high-value, intelligent payment solutions for our customers, from enhancing payment success rates to driving payer fraud prevention.

As a Data Science Manager within our Payment Intelligence team, you’ll partner with Software Engineers, Product Managers, and Designers to turn big ideas into reality. You’ll own the full lifecycle of our algorithms, shaping everything from the initial concept to production-ready code that powers our global payment network.

At GoCardless, our stack is centered around Google Cloud Platform and Vertex AI, providing a high-performance environment for innovation. Our Data Scientists operate at the intersection of Python, SQL, and BigQuery to build and deploy high-performance models at scale.

What you’ll do

• Manage and mentor a high-performing team of Data Scientists, fostering a culture of technical excellence and supporting their long-term career development.
• Oversee the end-to-end lifecycle of mission-critical ML models that power real-time payment decisions.
• Shape the strategic roadmap for the Payment Intelligence space, translating complex data challenges into actionable, high-impact goals.
• Drive cross-functional impact by working closely across disciplines to build end-to-end technical solutions, from concept to production.
• Influence Senior Leadership by acting as the bridge between technical complexity and business value, communicating ML strategy to senior stakeholders.

What excites you

• Driving cutting-edge advancements in Data, AI, and Machine Learning within the payments space with a multidisciplinary team.
• Mentoring a high-performing team and fostering a culture of technical excellence.
• Solving the complex, real-time challenges of fraud prevention and payment optimisation at scale.
• Building production-grade ML models on a streamlined GCP and Vertex AI stack to drive fintech innovation.

What excites us

• 2+ years managing Data Scientists within complex, high-stakes domains.
• A hands-on leader comfortable diving into the codebase. You bring strong expertise in Python and SQL to oversee the full lifecycle of a model, from initial prototype to robust production deployment.
• A decisive collaborator who can navigate technical trade-offs and translate complex ML concepts for cross-functional stakeholders and leadership.
• Familiarity with complex data environments and model architectures, such as deep learning (experience in Fintech, Fraud Prevention, or Payments is a big plus).

Bolt Food is looking for a passionate Account Manager to drive our business, developing, managing and growing our partner restaurants in Portugal.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for them and the platform.

In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects through collaboration with the Account Management team in managing business priorities.

• Manage, organise and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue
• Analyse key performance metrics to gain insights and improve customer performance
• Forecast growth and evaluate the achievement of our business goals
• Execute and refine our operational strategy, solve daily commercial and operational issues
• Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants
• Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans

• 2+ years of experience, preferably in Account Management, Consulting, Business Development, or similar roles
• Solid analytical skills: ability to interpret and present data to generate insights and support decision-making
• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
• Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills
• Excellent communicator: ability to effectively communicate with many stakeholders involved
• Minimum language requirements: Portuguese and English speaker

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

GENERAL

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

Job Description

ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. ecosio is part of Vertex, Inc., a leading global provider of indirect tax solutions listed on Nasdaq (VERX).

Our brand slogan is Connections That Work as we believe strong connections are central to successful business relationships - both external and internal. At ecosio, we hire individuals from all backgrounds and are committed to creating an inclusive work environment. We are technology lovers, set the highest standards for our solutions, and put innovative ideas first.

You'll connect with the role if you enjoy...

• driving value for the company by successfully delivering on your revenue targets
• Strategically developing existing customers by establishing long-term business relationships and identifying opportunities for up- and cross-selling
• managing your own portfolio of clients making sure they get the most value out of our solution
• listening to your customers and communicating their feedback to ensure our products and services meet their needs
• execution of sales campaigns in close cooperation with marketing & business development

To connect with ecosio it is important to have...

• experience in B2B SaaS sales
• German language skills on a native / C2 level, fluent English skills
• experience working with a portfolio of existing customers
• experience with cross- and up-selling

And nice to have...

• experience selling EDI / e-invoicing / ERP solutions

By connecting with us you will experience...

• Our remote-first culture lets you work remotely from one of our designated countries
• Flexible working hours to suit your schedule and priorities
• Annual personal development budget to invest in conferences, courses, or career coaching
• Home office allowance to create a workspace that fits your needs
• Regular events and trips to connect, celebrate, and have fun with the team
• Workations of up to 90 days per year within the EU, combining travel and productivity
• Wellbeing support, including mental health resources and employee assistance programs
• Additional country-specific benefits based on your location

Sounds like a connection that works?  Then apply now and we will get in touch soon!

As part of our hiring process at ecosio, we conduct standard background checks. You can find more information about them by clicking HERE.

Our mission is to build Connections That Work by fostering a diverse and inclusive team. We are committed to making everyone feel valued and empowered to contribute their unique skills, experiences and perspectives. And now we want to connect with you!

We use Metaview Notetaker to support interview documentation during our recruiting process. Further information on the processing of personal data can be found in our Privacy Policy.

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In this role, you will collaborate closely with our DevOps, CI/CD engineers, and Architecture team to implement and maintain security best practices across our infrastructure.

About the Team:

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

Who will you work with?

What are some of the exciting challenges you will be working on?

What does it take to work at LastPass?

It's great, but not required:

LastPass is looking for a Staff Cloud Security Engineer:

In this role, you will collaborate closely with our DevOps, CI/CD engineers, and Architecture team to implement and maintain security best practices across our infrastructure.

About the Team:

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

Who will you work with?

What are some of the exciting challenges you will be working on?

What does it take to work at LastPass?

It's great, but not required: