Technical Support Jobs in Porto.
All active Technical Support roles based in Porto.
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Senior UI Programmer
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WHAT MAKES US EPIC?
At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.
ENGINEERING - GAMES
What We Do
Unreal projects have been leading the pack of real-time entertainment with our constantly growing team of engineering experts. We’re always improving on the tools and technology that empower content developers worldwide.
What You'll Do
The Multiproduct team is responsible for building progression systems that reward and engage our players, equipping them with an incredible diversity of looks and styles to show off their personality and interests across all of Fortnite’s experiences, and enabling them to interact socially with the wider Fortnite community. We are looking for a UI Programmer to join us and help create engaging and accessible experiences in the frontend for all players. You’ll bring your own unique perspective to the role and contribute to defining the future of gaming, as you learn and grow alongside a collaborative, supportive, and skilled team.
In this role, you will
- Contribute to the design and implementation of new and existing UI and its intersections with gameplay features and services
- Optimize and fix bugs in existing systems
- Build relationships with adjacent teams including Art, Design, Product, and Performance, while working on cutting edge features that support player experiences across the Fortnite ecosystem
- Collaborate effectively with peers, share knowledge, and support others’ success as well as your own
- Write and document reliable, maintainable code, with extensibility in mind
- Maintain strong attention to detail, especially with regard to functionality, readability and compliance
What we're looking for
- Strong understanding of C++ & technical fundamentals
- Experience developing UI features for mobile platforms
- Unreal Engine development experience
- General experience with web services
- A commitment to delivering quality work with a collaborative, solutions-focused approach, and a willingness to explore and learn unfamiliar systems
- Ability to communicate clearly and respectfully in a remote, cross-disciplinary team environment
- An interest in games or interactive experiences, and UI/UX design principles
- Strong analytical and problem-solving skills
- UMG and Slate experience is a plus
EPIC JOB + EPIC BENEFITS = EPIC LIFE
We pay 100% for benefits for both employees (EEs) and dependents (deps). Our current benefits package includes coverage for medical, dental, and life insurance. We also offer supplemental benefits including daily meal vouchers, and commuter benefits for onsite employees.
ABOUT US
Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Like what you hear? Come be a part of something Epic!
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.
Ready to apply?
Apply to Epic Games
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Our Voice division is seeking a Senior DevOps Engineer to lead the automation of voice technology deployments across both on-premise data centers and public cloud environments. This is a high-impact role where you'll help shape the infrastructure that powers critical voice services, supporting both scalability and operational excellence.
Key Responsibilities
- Design, develop, and maintain Infrastructure as Code (IaC) frameworks to automate deployment of voice technologies.
- Own and operate automation pipelines and infrastructure in a distributed, production-grade environment.
- Lead IaC and DevOps best practices, ensuring systems are reliable, scalable, and secure.
- Drive initiatives to modernize and optimize voice platform automation.
- Analyse recurring network or platform incidents and introduce automation to reduce operational risk.
- Deliver clear documentation and handoffs to operational teams to ensure seamless support and transition.
- Provide technical guidance and support to operations and engineering teams when needed.
- Promote a collaborative, agile work culture aligned with continuous delivery and DevOps principles.
- Champion the customer experience by building reliable systems that support Five9's voice infrastructure.
Required Qualifications
- 5+ years of experience in engineering roles focused on DevOps, operations, or infrastructure preferably within telecom or service provider environments.
- Proven hands-on experience with automation frameworks such as Ansible and Terraform, including writing and maintaining reusable modules.
- Solid knowledge of AWS and GCP services with experience developing and deploying cloud-native infrastructure components.
- Proficiency in Unix/Linux systems, emphasizing CLI-based administration and shell scripting.
- Experience designing and integrating RESTful APIs and web service workflows.
- Strong background in CI/CD pipelines using GitLab, GitHub Actions, or similar platforms.
- Excellent written and verbal communication skills in English; able to work effectively in distributed, cross-functional teams.
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flex Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave + Public Holidays
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Lead Data Engineer
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Lead data engineers at Thoughtworks develop modern data architecture approaches to meet key business objectives and provide end-to-end data solutions. They might spend a few weeks with a new client on a deep technical review or a complete organizational review, helping them to understand the potential that data brings to solve their most pressing problems. On projects, they will be leading the design of technical solutions, or perhaps overseeing a program inception to build a new product. Alongside hands-on coding, they are leading the team to implement the solution.
Job responsibilities
- You will lead and manage data engineering projects from inception to completion, including goal-setting, scope definition and ensuring on-time delivery with cross team collaboration.
- You will collaborate with stakeholders to understand their strategic objectives and identify opportunities to leverage data and data quality.
- You will design, develop and operate modern data architecture approaches to meet key business objectives and provide end-to-end data solutions.
- You will be responsible to create, design and develop intricate data processing pipelines, addressing clients' most challenging problems.
- You will collaborate with data scientists to design scalable implementations of their models.
- You write clean and iterative code based on TDD and leverage various continuous delivery practices to deploy, support and operate data pipelines.
- You will lead and advise clients on how to use different distributed storage and computing technologies from the plethora of options available.
- You will develop data models by selecting from a variety of modeling techniques and implementing the chosen data model using the appropriate technology stack.
- You will be responsible for data governance, data security and data privacy to support business and compliance requirements.
- You will define the strategy for and incorporate data quality into your day-to-day work.
Job qualifications
Technical Skills
- You have experience with databricks
- Working with data excites you; You have created Big Data architecture, can build and operate data pipelines, and maintain data storage, all within distributed systems.
- You have a deep understanding of Gen/AI and LLMs
- You have experience in writing clean, high-quality code using the preferred programming language.
- You have built and deployed large-scale data pipelines and data-centric applications using any of the distributed storage platforms and distributed processing platforms in a production setting.
- You have experience with data visualization techniques and can communicate the insights as per the audience.
- You have experience with data-driven approaches and can apply data security and privacy strategy to solve business problems.
- You have experience with different types of databases (i.e.: SQL, NoSQL, data lake, data schemas, etc.).
- Advanced English is required
Professional Skills
- You understand the importance of stakeholder management and can easily liaise between clients and other key stakeholders throughout projects, ensuring buy-in and gaining trust along the way.
- You are resilient in ambiguous situations and can adapt your role to approach challenges from multiple perspectives.
- You don’t shy away from risks or conflicts, instead you take them on and skillfully manage them.
- You coach, mentor and motivate others and you aspire to influence teammates to take positive action and accountability for their work.
- You enjoy influencing others and always advocate for technical excellence while being open to change when needed.
- You are a proven leader with a track record of encouraging teammates in their professional development and relationships.
- Cultivating strong partnerships comes naturally to you; You understand the importance of relationship building and how it can bring new opportunities to our business.
Other things to know
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
About Thoughtworks
Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.
#LI-Onsite
Ready to apply?
Apply to Thoughtworks
Senior C++ Software Engineer - Global Voice
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Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Our global voice team is looking for a committed, experienced Senior Software Engineer who is passionate about creating high performing, scalable, and resilient mission critical services that are the foundation of Five9’s next generation contact center platform. You will have the opportunity to combine what you already know with new learnings, crafting a bespoke solution that serves our customers and partners.
Responsibilities:
- Participate in an Agile scrum team which practices DevOps.
- Write clean and well-documented code and tests.
- Deliver your code as part of an overall solution running in the public cloud.
- Develop and enhance our Media Server to support real-time integrations with Large Language Models (LLMs) and other AI services.
Required Skills:
- 5+ years professional experience in software development, with some being written in C and/or C++.
- Hands-on experience writing software for real-time communications signaling and media protocols (SIP, RTP, etc.).
- Ability to methodically troubleshoot complex systems.
- Excellent communication and organization skills, and a sense of ownership.
Technical Skills:
- Modern C++ (C++17+), RTP/SIP, audio codecs, SIP/SDP, ASR/TTS integration, AI APIs, cloud platforms (AWS/Azure/GCP), CI/CD, containers, SRE principles.
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flexi Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave + Public Holidays
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Our global voice team is looking for a committed, experienced Senior Software Engineer who is passionate about creating high performing, scalable, and resilient mission critical services that are the foundation of Five9’s next generation contact center platform. You will have the opportunity to combine what you already know with new learnings, crafting a bespoke solution that serves our customers and partners.
Responsibilities:
- Participate in an Agile scrum team which practices DevOps.
- Write clean and well-documented code and tests.
- Deliver your code as part of an overall solution running in the public cloud.
- Develop and enhance our Media Server to support real-time integrations with Large Language Models (LLMs) and other AI services.
Required Skills:
- 3+ years professional experience in software development, with some being written in C and/or C++.
- Ability to methodically troubleshoot complex systems.
- Excellent communication and organization skills, and a sense of ownership.
Preferred Skills:
- Hands-on experience writing software for real-time communications signaling and media protocols (SIP, RTP, etc.).
Technical Skills:
- Modern C++ (C++17+), RTP/SIP, audio codecs, SIP/SDP, ASR/TTS integration, AI APIs, cloud platforms (AWS/Azure/GCP), CI/CD, containers, SRE principles.
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flexi Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave + Public Holidays
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Location: UK, Portugal, Remote
Department: Engineering
Employment Type: Permanent
About YLD:
Our goal is to help our clients keep moving forward. We work with them to build the skills and capabilities they need to stay ahead of the competition, and we know our success only happens when they succeed. We’re a team of curious, talented people, and we’re committed to making YLD a place where great people want to work, grow, and stay.
We’re a remote-first consultancy specialising in software engineering, product design, and data. Our teams are based across London, Lisbon, and Porto, and we create digital solutions that continue to deliver value long after our work is done.
About the role:
As a Senior Software Engineer at YLD, you’ll be part of a client team building innovative products. We’re looking for someone curious, passionate, driven, and enthusiastic. You should be skilled in problem-solving and experienced in designing scalable, resilient, and fault-tolerant architectures. You’re also an effective communicator and a strong team player. Together with your team, you’ll thrive in a fast-paced engineering environment, delivering outstanding results and exciting projects.
Preferred Skills:
- Strong backend engineering experience, with Go as a primary or preferred language;
- Comfortable working in cloud environments such as AWS, Azure, or Google Cloud;
- Experience building and maintaining APIs and backend services, including SaaS platforms;
- Familiarity with modern infrastructure and distributed systems;
- Solid understanding of modern deployment practices, including Docker, containers, and Kubernetes;
- Strong background in testing strategies, including TDD, across the full system lifecycle, with a focus on performance optimization;
- Use AI tools to augment your work, applying sound judgement to adopt emerging technologies where they genuinely add value and increase your impact as an engineer.
You should apply if you are:
- Self-motivated, proactive and always looking for ways to improve and develop yourself;
- A good communicator, both in writing and verbally. You’ll be able to explain technical ideas and concepts in business-friendly language;
- Detail-oriented;
- Possess strong problem-solving skills that balance innovation with pragmatic technology choices to solve business needs;
- Used to working in a team-oriented, collaborative environment;
- Analytical and problem-solving-oriented;
- A genuine believer in diversity and fairness.
Benefits you’ll receive:
- Company Private Health care
- Enhanced fully paid maternity and paternity leave for up to 6 months
- Enhanced pension scheme (only for UK)
- 25 days annual holiday (excluding Public Holidays)
- £/€2000 annual learning and development budget for training courses and conferences
- £/€300 annual allowance for additional hardware
- Wellbeing & Performance Support via Oli including Therapy and Coaching
- Discretionary Bonus (depending on Company performance and results)
- Generous referral schemes
Our typical recruitment process:
- 1st Interview with a Talent Partner (30/45 mins)
- Technical Interview with our Senior Developers (1h30)
Get a glimpse of what it's like working at YLD! 🤳
We live and breathe our values, and know you will too:
- Growing every day
- Including everyone
- Relationships built on honesty and ethics
- Inspiring solutions
- Winning together
We’re an equal-opportunity employer and value diversity in all its forms. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, pregnancy or maternity, age, marital status, or disability. We also offer a remote-first working environment, with flexible working and work–life balance as standard for all employees.
Ready to apply?
Apply to YLDLocation: UK or Portugal
Department: Engineering
Employment Type: Permanent
About YLD:
Our goal is to help our clients keep moving forward. We work with them to build the skills and capabilities they need to stay ahead of the competition, and we know our success only happens when they succeed. We’re a team of curious, talented people, and we’re committed to making YLD a place where great people want to work, grow, and stay. We’re a remote-first consultancy specialising in software engineering, product design, and data. Our teams are based across London, Lisbon, and Porto, and we create digital solutions that continue to deliver value long after our work is done.
About the role:
As a Senior Data Engineer, you’ll be part of a client team building innovative products. We expect you to be curious, passionate, driven, and enthusiastic. You’ll be proficient at problem-solving, and crafting scalable, resilient, and fault-tolerant architectures. You’ll be an effective communicator and a team player. You and your team will move in a fast-paced engineering environment, achieving outstanding results and delivering exciting projects.
About you:
A YLD Senior Data Engineer is a highly skilled engineer who spans across data engineering and analytics engineering, and knows where the boundaries sit. You've built pipelines and transformation layers. You've inherited messy data projects and made them good. You have opinions about how data teams should work and the humility to adapt them to context.
You have a real passion for the craft and are an active learner who gets excited by the variety that consultancy brings: different clients, different stacks, different problems.
Your day-to-day responsibilities will look like this:
- Delivering data work on client engagements: pipelines, transformation layers, models, and the infrastructure around them
- Adapting to different client contexts, legacy warehouse migrations, greenfield lakehouses, struggling transformation layers that need rescuing
- Defining and evolving our internal standards for data work: testing, documentation, project structure, code review
- Mentoring and growing data engineers across the company
- Showing up for client team moments (internal speakers, learning sessions, social events) to build strong working relationships.
- Contributing to proposals and helping shape engagements during the sales process
- Representing YLD externally through writing, speaking, and contributing to the wider data community.
You’ll have the following skills and experience:
- SQL as engineering: You write SQL that's reviewable, testable, and performs at scale. You understand query planning, engine quirks, and how materialisation choices affect cost and performance
- Python for data: You write typed, testable Python for pipelines and tooling. You've built and maintained production data systems, not just notebooks
- Data modelling: You've made deliberate choices between dimensional, Data Vault, normalised, and denormalised designs. You can explain those trade-offs in terms of flexibility, query performance, and maintainability
- Transformation architecture: You design transformations that are idempotent, incremental, and dependency-aware. You think in DAGs, not scripts
- Pipeline design: You understand batch, streaming, and micro-batch trade-offs. You consider latency, complexity, cost, and reprocessability. And choose the right approach for the problem
- Data testing: You write tests as code, schema contracts, assertions, and transformation logic. You know what to catch at build time vs. defer to observability
- Data observability: You treat data reliability like site reliability. Measurable indicators, alerting, incident response, and root cause analysis
- CI/CD for data: You version, test, and deploy pipelines like software. Environment promotion, rollback strategies, and infrastructure as code for reproducible environments
- Data governance: You've implemented lineage, cataloguing, sensitive data classification, or access control. Not just built pipelines, but made them auditable and secure
- Cost-conscious: You've optimised warehouse spend, storage strategies, or job efficiency. You treat compute as a resource to manage, not ignore
- Platform fluency: You've worked across the modern stack. Orchestration (Airflow, Dagster), warehouses (Snowflake, BigQuery, Databricks), ingestion (Fivetran, Airbyte, custom), and transformation (dbt, Spark)
- Cross-functional fluency: You translate engineering constraints into business terms and negotiate realistic commitments
You’ll be:
- Self-motivated and proactive
- Comfortable with ambiguity, experimentation, and iteration
- Collaborative by default. You work well in teams and across teams
- Analytical and detail-oriented in your approach to problems
- Comfortable context-switching across clients, stacks, and problem types
- Willing to shape engagements, not just deliver them: contributing to proposals, scoping, and client relationships
- Active in the wider data community: writing, speaking, or open-source contribution
- Genuinely committed to diversity, equity, and inclusion
Benefits you'll get:
- Company Private Health care
- Enhanced fully paid maternity and paternity leave for up to 6 months
- Company’s Pension Scheme (UK Only)
- 25 days annual holiday (excluding Public Holidays)
- £2000/€2000 annual allowance for Training/Conferences
- £300/€300 annual allowance for additional hardware
- Wellbeing & Performance Support via Oli including Therapy and Coaching
- Discretionary Bonus (depending on Company performance and results)
- Company laptop
- Generous referral schemes
Our typical Recruitment Process looks like this:
- 1st Interview with someone from the Talent team (30-45 Minutes)
- Technical Interview with our Senior Developers (90 Minutes)
- Call with the Head of Engineering (60 Minutes)
Get a glimpse of what it's like working at YLD! 🤳
We live and breathe our values, and know you will too:
- Growing every day
- Including everyone
- Relationships built on honesty and ethics
- Inspiring solutions
- Winning together
We’re an equal-opportunity employer and value diversity in all its forms. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, pregnancy or maternity, age, marital status, or disability. We also offer a remote-first working environment, with flexible working and work–life balance as standard for all employees.
Ready to apply?
Apply to YLD
Lead Solutions Architect - Backstage
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Solution Architects act as the primary point of contact for our clients, ensuring that teams are successful in their delivery. In this role, you will bring a strategic mindset to projects and spend time collaborating and negotiating with clients to bring a technical vision to life. Having a balance of high-level and tactical mindsets is a must, as you will spend time both with clients and your teammates.
At Thoughtworks, we believe in going above and beyond the standard and are committed to delivering best-in-class solutions that exceed our clients' expectations. Our standard engineering and delivery practices reflect our commitment to quality, and our team is always looking to innovate and improve. Lead Developers guide and coach their teams in their implementation and application.
Job responsibilities
- You will champion and adopt best practices like writing clean and reusable code using TDD, pair programming and design patterns.
- You will oversee or take part in the entire cycle of software consulting and delivery from ideation to evolution in production and everything in between.
- You will use and advocate for continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible.
- You will design solutions and choose technologies that solve clients’ problems while working within constraints and make pragmatic tradeoffs.
- You will collaborate with a variety of teammates to build features, design concepts and interactive prototypes and ensure best practices and UX specifications are embedded along the wayYou will apply the latest technology thinking from our Technology Radar to solve client problems.
- You will apply a variety of languages and tools to your work and continue to code alongside Developers; you will not be post-technical in this role.
- You will efficiently utilize and champion DevSecOps tools and practices to build and deploy software, advocating devops culture and shifting security left in development.
- You will cultivate Thoughtworker growth and development by encouraging feedback and fostering an inclusive, supportive team culture.
Job qualifications
Technical Skills
- Backstage (Spotify) experience is a must have.
- You are well-versed in Java, Typescript, and are comfortable with the latest Object-Oriented technology.
- You are well-versed in AWS and Azure Devops.
- You have led software development teams using Agile, Lean and/or Continuous.
- Knowledge of delivery approaches such as TDD, continuous integration, pairing and infrastructure automation.
- You enjoy continuously learning and improving, whether it is through functional programming paradigms, event driven architecture, platform engineering or others.
Professional Skills
- You have experience influencing others and always advocate for technical excellence while being open to change when needed.
- You bridge product and technology by helping to translate business needs to software requirements.
- You have the ability to develop and execute a technical vision with a focus on business value.
- You will act as a mentor for less experienced peers through both your technical knowledge and ability to inspire a team to deliver extraordinary impact together.
- You’re resilient in ambiguous situations and can approach challenges from multiple perspectives.
Other things to know
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Responsible Use of AI in Recruitment
At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.
Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.
We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.
About Thoughtworks
Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.
#LI-Remote
Ready to apply?
Apply to Thoughtworks
Senior Experience Designer (Product & Design Platform) - Advanced English
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Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.
Job responsibilities
- Play an active role in the delivery and design of technology projects, developing and evolving digital products and services within complex ecosystems
- Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, prototypes at multiple fidelity levels, and design systems
- Contribute to the evolution of Design Platforms and Design Systems, connecting design decisions to product and engineering strategy
- Work in close collaboration with engineering teams, understanding technical trade-offs and operating comfortably in agile delivery contexts
- Lead discovery and research activities, translating findings into concrete product and platform-level decisions — not just research outputs
- Facilitate workshops and develop design strategies that connect user insights to business and product direction
- Balance client and Thoughtworker expectations by clearly communicating experience design deliverables and managing scope and risk
- Support less-experienced designers and contribute to the broader design community at Thoughtworks
Job qualifications
Technical skills
- Demonstrated hands-on experience across the full design cycle: discovery, prototyping, and delivery — not just one phase
- Prototyping at multiple fidelity levels is a core part of your practice, not an occasional activity
- Experience contributing to or working with Design Systems or Design Platforms in a product context
- Comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, usability testing, and experiments
- Ability to connect research insights to product decisions and clearly articulate the why behind your design choices
- Systemic thinking: you can reason about how design decisions scale across teams, products, or journeys
- Advanced English and Spanish are required (both non-negotiable given the client and team context)
Professional skills
- You bring a collaborative, practical approach to design and thrive in cross-functional teams alongside product managers and engineers
- Strong communicator who can present findings and design rationale to both technical and non-technical stakeholders
- You understand stakeholder management and can build trust with clients throughout a project
- A passion for contributing to the experience design community at Thoughtworks
- We would love it if you shared a portfolio link that showcases your expertise in Digital products - Web and Mobile. Enterprise / SaaS Experience in your field is essential.
If you have most but not all of the skills we ask for, don’t worry! You don't have to check all the boxes. Feel free to apply!
Other things to know
Learning & Development (L&D)
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Benefits
We offer thoughtful, well-rounded benefits to support your personal and professional development goals and your health and well being. Benefits packages are periodically reviewed to provide the best work experience, ensuring everyone is supported on their journey with us.
Some of the perks you will enjoy while working with us are:
- Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance)
- Keep growing thanks to Learning budget
- Enjoy 2 days extra days off per year for learning
- Take care of your mental well-being thanks to our budget
- Get a work from home budget
- Team outing budget
- Business trips will be stress free thanks to travel insurance
- Enjoy working in an international, diverse and inclusive environment
Our contribution to the Tech community
Our job is to foster a vibrant community where technologists from all walks of life come together to build solutions that look past the obvious. One of the ways we do this is through our Technology Podcast.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
We work remotely from all around Spain. Check out where our Thoughtworkers are based in the country.
#LI-SPAIN
Ready to apply?
Apply to Thoughtworks
Senior Experience Designer (Product & Design Platform) - Advanced English
Share this job
Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.
Job responsibilities
- Play an active role in the delivery and design of technology projects, developing and evolving digital products and services within complex ecosystems
- Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, prototypes at multiple fidelity levels, and design systems
- Contribute to the evolution of Design Platforms and Design Systems, connecting design decisions to product and engineering strategy
- Work in close collaboration with engineering teams, understanding technical trade-offs and operating comfortably in agile delivery contexts
- Lead discovery and research activities, translating findings into concrete product and platform-level decisions — not just research outputs
- Facilitate workshops and develop design strategies that connect user insights to business and product direction
- Balance client and Thoughtworker expectations by clearly communicating experience design deliverables and managing scope and risk
- Support less-experienced designers and contribute to the broader design community at Thoughtworks
Job qualifications
Technical skills
- Demonstrated hands-on experience across the full design cycle: discovery, prototyping, and delivery — not just one phase
- Prototyping at multiple fidelity levels is a core part of your practice, not an occasional activity
- Experience contributing to or working with Design Systems or Design Platforms in a product context
- Comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, usability testing, and experiments
- Ability to connect research insights to product decisions and clearly articulate the why behind your design choices
- Systemic thinking: you can reason about how design decisions scale across teams, products, or journeys
- Advanced English and Spanish are required (both non-negotiable given the client and team context)
Professional skills
- You bring a collaborative, practical approach to design and thrive in cross-functional teams alongside product managers and engineers
- Strong communicator who can present findings and design rationale to both technical and non-technical stakeholders
- You understand stakeholder management and can build trust with clients throughout a project
- A passion for contributing to the experience design community at Thoughtworks
- We would love it if you shared a portfolio link that showcases your expertise in Digital products - Web and Mobile. Enterprise / SaaS Experience in your field is essential.
If you have most but not all of the skills we ask for, don’t worry! You don't have to check all the boxes. Feel free to apply!
Other things to know
Learning & Development (L&D)
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Benefits
We offer thoughtful, well-rounded benefits to support your personal and professional development goals and your health and well being. Benefits packages are periodically reviewed to provide the best work experience, ensuring everyone is supported on their journey with us.
Some of the perks you will enjoy while working with us are:
- Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance)
- Keep growing thanks to Learning budget
- Enjoy 2 days extra days off per year for learning
- Take care of your mental well-being thanks to our budget
- Get a work from home budget
- Team outing budget
- Business trips will be stress free thanks to travel insurance
- Enjoy working in an international, diverse and inclusive environment
Our contribution to the Tech community
Our job is to foster a vibrant community where technologists from all walks of life come together to build solutions that look past the obvious. One of the ways we do this is through our Technology Podcast.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
We work remotely from all around Spain. Check out where our Thoughtworkers are based in the country.
#LI-SPAIN
Ready to apply?
Apply to Thoughtworks
Senior Experience Designer (Product & Design Platform) - Advanced English
Share this job
Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.
Job responsibilities
- Play an active role in the delivery and design of technology projects, developing and evolving digital products and services within complex ecosystems
- Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, prototypes at multiple fidelity levels, and design systems
- Contribute to the evolution of Design Platforms and Design Systems, connecting design decisions to product and engineering strategy
- Work in close collaboration with engineering teams, understanding technical trade-offs and operating comfortably in agile delivery contexts
- Lead discovery and research activities, translating findings into concrete product and platform-level decisions — not just research outputs
- Facilitate workshops and develop design strategies that connect user insights to business and product direction
- Balance client and Thoughtworker expectations by clearly communicating experience design deliverables and managing scope and risk
- Support less-experienced designers and contribute to the broader design community at Thoughtworks
Job qualifications
Technical skills
- Demonstrated hands-on experience across the full design cycle: discovery, prototyping, and delivery — not just one phase
- Prototyping at multiple fidelity levels is a core part of your practice, not an occasional activity
- Experience contributing to or working with Design Systems or Design Platforms in a product context
- Comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, usability testing, and experiments
- Ability to connect research insights to product decisions and clearly articulate the why behind your design choices
- Systemic thinking: you can reason about how design decisions scale across teams, products, or journeys
- Advanced English and Spanish are required (both non-negotiable given the client and team context)
Professional skills
- You bring a collaborative, practical approach to design and thrive in cross-functional teams alongside product managers and engineers
- Strong communicator who can present findings and design rationale to both technical and non-technical stakeholders
- You understand stakeholder management and can build trust with clients throughout a project
- A passion for contributing to the experience design community at Thoughtworks
- We would love it if you shared a portfolio link that showcases your expertise in Digital products - Web and Mobile. Enterprise / SaaS Experience in your field is essential.
If you have most but not all of the skills we ask for, don’t worry! You don't have to check all the boxes. Feel free to apply!
Other things to know
Learning & Development (L&D)
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Benefits
We offer thoughtful, well-rounded benefits to support your personal and professional development goals and your health and well being. Benefits packages are periodically reviewed to provide the best work experience, ensuring everyone is supported on their journey with us.
Some of the perks you will enjoy while working with us are:
- Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance)
- Keep growing thanks to Learning budget
- Enjoy 2 days extra days off per year for learning
- Take care of your mental well-being thanks to our budget
- Get a work from home budget
- Team outing budget
- Business trips will be stress free thanks to travel insurance
- Enjoy working in an international, diverse and inclusive environment
Our contribution to the Tech community
Our job is to foster a vibrant community where technologists from all walks of life come together to build solutions that look past the obvious. One of the ways we do this is through our Technology Podcast.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
We work remotely from all around Spain. Check out where our Thoughtworkers are based in the country.
#LI-SPAIN
Ready to apply?
Apply to Referrals OnlySenior Experience Designer (Product & Design Platform) - Advanced English & Spanish
Share this job
Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.
Job responsibilities
- Play an active role in the delivery and design of technology projects, developing and evolving digital products and services within complex ecosystems
- Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, prototypes at multiple fidelity levels, and design systems
- Contribute to the evolution of Design Platforms and Design Systems, connecting design decisions to product and engineering strategy
- Work in close collaboration with engineering teams, understanding technical trade-offs and operating comfortably in agile delivery contexts
- Lead discovery and research activities, translating findings into concrete product and platform-level decisions — not just research outputs
- Facilitate workshops and develop design strategies that connect user insights to business and product direction
- Balance client and Thoughtworker expectations by clearly communicating experience design deliverables and managing scope and risk
- Support less-experienced designers and contribute to the broader design community at Thoughtworks
Job qualifications
Technical skills
- Demonstrated hands-on experience across the full design cycle: discovery, prototyping, and delivery — not just one phase
- Prototyping at multiple fidelity levels is a core part of your practice, not an occasional activity
- Experience contributing to or working with Design Systems or Design Platforms in a product context
- Comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, usability testing, and experiments
- Ability to connect research insights to product decisions and clearly articulate the why behind your design choices
- Systemic thinking: you can reason about how design decisions scale across teams, products, or journeys
- Advanced English and Spanish are required (both non-negotiable given the client and team context)
Professional skills
- You bring a collaborative, practical approach to design and thrive in cross-functional teams alongside product managers and engineers
- Strong communicator who can present findings and design rationale to both technical and non-technical stakeholders
- You understand stakeholder management and can build trust with clients throughout a project
- A passion for contributing to the experience design community at Thoughtworks
- We would love it if you shared a portfolio link that showcases your expertise in Digital products - Web and Mobile. Enterprise / SaaS Experience in your field is essential.
If you have most but not all of the skills we ask for, don’t worry! You don't have to check all the boxes. Feel free to apply!
Other things to know
Learning & Development (L&D)
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Benefits
We offer thoughtful, well-rounded benefits to support your personal and professional development goals and your health and well being. Benefits packages are periodically reviewed to provide the best work experience, ensuring everyone is supported on their journey with us.
Some of the perks you will enjoy while working with us are:
- Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance)
- Keep growing thanks to Learning budget
- Enjoy 2 days extra days off per year for learning
- Take care of your mental well-being thanks to our budget
- Get a work from home budget
- Team outing budget
- Business trips will be stress free thanks to travel insurance
- Enjoy working in an international, diverse and inclusive environment
Our contribution to the Tech community
Our job is to foster a vibrant community where technologists from all walks of life come together to build solutions that look past the obvious. One of the ways we do this is through our Technology Podcast.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
We work remotely from all around Spain. Check out where our Thoughtworkers are based in the country.
#LI-SPAIN
Ready to apply?
Apply to Referrals OnlySenior Experience Designer (Product & Design Platform) - Advanced English
Share this job
Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.
Job responsibilities
- Play an active role in the delivery and design of technology projects, developing and evolving digital products and services within complex ecosystems
- Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, prototypes at multiple fidelity levels, and design systems
- Contribute to the evolution of Design Platforms and Design Systems, connecting design decisions to product and engineering strategy
- Work in close collaboration with engineering teams, understanding technical trade-offs and operating comfortably in agile delivery contexts
- Lead discovery and research activities, translating findings into concrete product and platform-level decisions — not just research outputs
- Facilitate workshops and develop design strategies that connect user insights to business and product direction
- Balance client and Thoughtworker expectations by clearly communicating experience design deliverables and managing scope and risk
- Support less-experienced designers and contribute to the broader design community at Thoughtworks
Job qualifications
Technical skills
- Demonstrated hands-on experience across the full design cycle: discovery, prototyping, and delivery — not just one phase
- Prototyping at multiple fidelity levels is a core part of your practice, not an occasional activity
- Experience contributing to or working with Design Systems or Design Platforms in a product context
- Comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, usability testing, and experiments
- Ability to connect research insights to product decisions and clearly articulate the why behind your design choices
- Systemic thinking: you can reason about how design decisions scale across teams, products, or journeys
- Advanced English and Spanish are required (both non-negotiable given the client and team context)
Professional skills
- You bring a collaborative, practical approach to design and thrive in cross-functional teams alongside product managers and engineers
- Strong communicator who can present findings and design rationale to both technical and non-technical stakeholders
- You understand stakeholder management and can build trust with clients throughout a project
- A passion for contributing to the experience design community at Thoughtworks
- We would love it if you shared a portfolio link that showcases your expertise in Digital products - Web and Mobile. Enterprise / SaaS Experience in your field is essential.
If you have most but not all of the skills we ask for, don’t worry! You don't have to check all the boxes. Feel free to apply!
Other things to know
Learning & Development (L&D)
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Benefits
We offer thoughtful, well-rounded benefits to support your personal and professional development goals and your health and well being. Benefits packages are periodically reviewed to provide the best work experience, ensuring everyone is supported on their journey with us.
Some of the perks you will enjoy while working with us are:
- Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance)
- Keep growing thanks to Learning budget
- Enjoy 2 days extra days off per year for learning
- Take care of your mental well-being thanks to our budget
- Get a work from home budget
- Team outing budget
- Business trips will be stress free thanks to travel insurance
- Enjoy working in an international, diverse and inclusive environment
Our contribution to the Tech community
Our job is to foster a vibrant community where technologists from all walks of life come together to build solutions that look past the obvious. One of the ways we do this is through our Technology Podcast.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
We work remotely from all around Spain. Check out where our Thoughtworkers are based in the country.
#LI-SPAIN
Ready to apply?
Apply to Referrals Only
Senior Experience Designer (Product & Design Platform) - Advanced English
Share this job
Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.
Job responsibilities
- Play an active role in the delivery and design of technology projects, developing and evolving digital products and services within complex ecosystems
- Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, prototypes at multiple fidelity levels, and design systems
- Contribute to the evolution of Design Platforms and Design Systems, connecting design decisions to product and engineering strategy
- Work in close collaboration with engineering teams, understanding technical trade-offs and operating comfortably in agile delivery contexts
- Lead discovery and research activities, translating findings into concrete product and platform-level decisions — not just research outputs
- Facilitate workshops and develop design strategies that connect user insights to business and product direction
- Balance client and Thoughtworker expectations by clearly communicating experience design deliverables and managing scope and risk
- Support less-experienced designers and contribute to the broader design community at Thoughtworks
Job qualifications
Technical skills
- Demonstrated hands-on experience across the full design cycle: discovery, prototyping, and delivery — not just one phase
- Prototyping at multiple fidelity levels is a core part of your practice, not an occasional activity
- Experience contributing to or working with Design Systems or Design Platforms in a product context
- Comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, usability testing, and experiments
- Ability to connect research insights to product decisions and clearly articulate the why behind your design choices
- Systemic thinking: you can reason about how design decisions scale across teams, products, or journeys
- Advanced English and Spanish are required (both non-negotiable given the client and team context)
Professional skills
- You bring a collaborative, practical approach to design and thrive in cross-functional teams alongside product managers and engineers
- Strong communicator who can present findings and design rationale to both technical and non-technical stakeholders
- You understand stakeholder management and can build trust with clients throughout a project
- A passion for contributing to the experience design community at Thoughtworks
- We would love it if you shared a portfolio link that showcases your expertise in Digital products - Web and Mobile. Enterprise / SaaS Experience in your field is essential.
If you have most but not all of the skills we ask for, don’t worry! You don't have to check all the boxes. Feel free to apply!
Other things to know
Learning & Development (L&D)
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Benefits
We offer thoughtful, well-rounded benefits to support your personal and professional development goals and your health and well being. Benefits packages are periodically reviewed to provide the best work experience, ensuring everyone is supported on their journey with us.
Some of the perks you will enjoy while working with us are:
- Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance)
- Keep growing thanks to Learning budget
- Enjoy 2 days extra days off per year for learning
- Take care of your mental well-being thanks to our budget
- Get a work from home budget
- Team outing budget
- Business trips will be stress free thanks to travel insurance
- Enjoy working in an international, diverse and inclusive environment
Our contribution to the Tech community
Our job is to foster a vibrant community where technologists from all walks of life come together to build solutions that look past the obvious. One of the ways we do this is through our Technology Podcast.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
We work remotely from all around Spain. Check out where our Thoughtworkers are based in the country.
#LI-SPAIN
Ready to apply?
Apply to Thoughtworks
Senior Experience Designer (Product & Design Platform) - Advanced English & Spanish
Share this job
Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.
Job responsibilities
- Play an active role in the delivery and design of technology projects, developing and evolving digital products and services within complex ecosystems
- Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, prototypes at multiple fidelity levels, and design systems
- Contribute to the evolution of Design Platforms and Design Systems, connecting design decisions to product and engineering strategy
- Work in close collaboration with engineering teams, understanding technical trade-offs and operating comfortably in agile delivery contexts
- Lead discovery and research activities, translating findings into concrete product and platform-level decisions — not just research outputs
- Facilitate workshops and develop design strategies that connect user insights to business and product direction
- Balance client and Thoughtworker expectations by clearly communicating experience design deliverables and managing scope and risk
- Support less-experienced designers and contribute to the broader design community at Thoughtworks
Job qualifications
Technical skills
- Demonstrated hands-on experience across the full design cycle: discovery, prototyping, and delivery — not just one phase
- Prototyping at multiple fidelity levels is a core part of your practice, not an occasional activity
- Experience contributing to or working with Design Systems or Design Platforms in a product context
- Comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, usability testing, and experiments
- Ability to connect research insights to product decisions and clearly articulate the why behind your design choices
- Systemic thinking: you can reason about how design decisions scale across teams, products, or journeys
- Advanced English and Spanish are required (both non-negotiable given the client and team context)
Professional skills
- You bring a collaborative, practical approach to design and thrive in cross-functional teams alongside product managers and engineers
- Strong communicator who can present findings and design rationale to both technical and non-technical stakeholders
- You understand stakeholder management and can build trust with clients throughout a project
- A passion for contributing to the experience design community at Thoughtworks
- We would love it if you shared a portfolio link that showcases your expertise in Digital products - Web and Mobile. Enterprise / SaaS Experience in your field is essential.
If you have most but not all of the skills we ask for, don’t worry! You don't have to check all the boxes. Feel free to apply!
Other things to know
Learning & Development (L&D)
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Benefits
We offer thoughtful, well-rounded benefits to support your personal and professional development goals and your health and well being. Benefits packages are periodically reviewed to provide the best work experience, ensuring everyone is supported on their journey with us.
Some of the perks you will enjoy while working with us are:
- Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance)
- Keep growing thanks to Learning budget
- Enjoy 2 days extra days off per year for learning
- Take care of your mental well-being thanks to our budget
- Get a work from home budget
- Team outing budget
- Business trips will be stress free thanks to travel insurance
- Enjoy working in an international, diverse and inclusive environment
Our contribution to the Tech community
Our job is to foster a vibrant community where technologists from all walks of life come together to build solutions that look past the obvious. One of the ways we do this is through our Technology Podcast.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
We work remotely from all around Spain. Check out where our Thoughtworkers are based in the country.
#LI-SPAIN
Ready to apply?
Apply to Thoughtworks
Senior Product Designer (Advanced English)
Share this job
Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.
Job responsibilities
- Design and structure consistent experiences across complex flows, multiple teams, and domains within shared products and systems
- Collaborate closely with Product and Engineering to organize complex user journeys, define usage rules, and ensure coherence across solutions used by multiple users or internal teams
- Create experience design deliverables including journey maps, service blueprints, information architecture documentation, prototypes, and design systems
- Facilitate workshops and contribute to strategic design decisions at the portfolio level
- Apply research methods such as contextual analysis, moderated interviews, and user testing to inform design direction
- Regularly assess and communicate project scope, risks, and updates to stakeholders
- Balance client and Thoughtworker expectations by clearly communicating experience design deliverables
- Support less-experienced designers and extend your expertise across the team
- Advocate for experience design within and beyond Thoughtworks through conferences, webinars, meetups, and community contributions
Job qualifications
Technical skills
- You have solid experience as a Product Designer working on complex B2B, SaaS, or internal systems products
- You bring strong information architecture skills and a proven ability to structure and simplify complex user flows
- You have hands-on experience collaborating directly with engineering teams throughout the product development cycle
- You are comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, and user testing
- You are an experienced storyteller, able to clearly present research findings and design decisions to diverse stakeholders
Professional skills
- You bring an inspiring, structured approach to design and enjoy facilitating client and team sessions around complex systems
- You understand stakeholder management and can liaise effectively between clients, product, and engineering teams to ensure alignment and trust
- You are comfortable designing solo or collaborating across disciplines to deliver high-quality experience design outputs
- You have a knack for defining project roles and building confidence in your design teammates
- You are passionate about contributing to the growing experience design community at Thoughtworks through peer reviews and knowledge sharing
- Advanced English level
Nice to Haves
- You have experience working with shared platforms or systems across multiple teams or domains
- You bring familiarity with integrations or APIs and how they shape user experience decisions
- You have a background in enterprise or B2B product environments
If you have most but not all of the skills we ask for, don’t worry! You don't have to check all the boxes. Feel free to apply!
Other things to know
Learning & Development (L&D)
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Benefits
We offer thoughtful, well-rounded benefits to support your personal and professional development goals and your health and well being. Benefits packages are periodically reviewed to provide the best work experience, ensuring everyone is supported on their journey with us.
Some of the perks you will enjoy while working with us are:
- Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance)
- Keep growing thanks to Learning budget
- Get a work from home budget
- Enjoy working in an international, diverse and inclusive environment
Our contribution to the Tech community
Our job is to foster a vibrant community where technologists from all walks of life come together to build solutions that look past the obvious. One of the ways we do this is through our Technology Podcast.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
We work remotely from all around Spain. Check out where our Thoughtworkers are based in the country.
#LI-SPAIN
Ready to apply?
Apply to Referrals OnlySenior Product Designer (Advanced English)
Share this job
Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.
Job responsibilities
- Design and structure consistent experiences across complex flows, multiple teams, and domains within shared products and systems
- Collaborate closely with Product and Engineering to organize complex user journeys, define usage rules, and ensure coherence across solutions used by multiple users or internal teams
- Create experience design deliverables including journey maps, service blueprints, information architecture documentation, prototypes, and design systems
- Facilitate workshops and contribute to strategic design decisions at the portfolio level
- Apply research methods such as contextual analysis, moderated interviews, and user testing to inform design direction
- Regularly assess and communicate project scope, risks, and updates to stakeholders
- Balance client and Thoughtworker expectations by clearly communicating experience design deliverables
- Support less-experienced designers and extend your expertise across the team
- Advocate for experience design within and beyond Thoughtworks through conferences, webinars, meetups, and community contributions
Job qualifications
Technical skills
- You have solid experience as a Product Designer working on complex B2B, SaaS, or internal systems products
- You bring strong information architecture skills and a proven ability to structure and simplify complex user flows
- You have hands-on experience collaborating directly with engineering teams throughout the product development cycle
- You are comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, and user testing
- You are an experienced storyteller, able to clearly present research findings and design decisions to diverse stakeholders
Professional skills
- You bring an inspiring, structured approach to design and enjoy facilitating client and team sessions around complex systems
- You understand stakeholder management and can liaise effectively between clients, product, and engineering teams to ensure alignment and trust
- You are comfortable designing solo or collaborating across disciplines to deliver high-quality experience design outputs
- You have a knack for defining project roles and building confidence in your design teammates
- You are passionate about contributing to the growing experience design community at Thoughtworks through peer reviews and knowledge sharing
- Advanced English level
Nice to Haves
- You have experience working with shared platforms or systems across multiple teams or domains
- You bring familiarity with integrations or APIs and how they shape user experience decisions
- You have a background in enterprise or B2B product environments
If you have most but not all of the skills we ask for, don’t worry! You don't have to check all the boxes. Feel free to apply!
Other things to know
Learning & Development (L&D)
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Benefits
We offer thoughtful, well-rounded benefits to support your personal and professional development goals and your health and well being. Benefits packages are periodically reviewed to provide the best work experience, ensuring everyone is supported on their journey with us.
Some of the perks you will enjoy while working with us are:
- Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance)
- Keep growing thanks to Learning budget
- Get a work from home budget
- Enjoy working in an international, diverse and inclusive environment
Our contribution to the Tech community
Our job is to foster a vibrant community where technologists from all walks of life come together to build solutions that look past the obvious. One of the ways we do this is through our Technology Podcast.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
We work remotely from all around Spain. Check out where our Thoughtworkers are based in the country.
#LI-SPAIN
Ready to apply?
Apply to Referrals OnlySenior Product Designer (Advanced English)
Share this job
Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.
Job responsibilities
- Design and structure consistent experiences across complex flows, multiple teams, and domains within shared products and systems
- Collaborate closely with Product and Engineering to organize complex user journeys, define usage rules, and ensure coherence across solutions used by multiple users or internal teams
- Create experience design deliverables including journey maps, service blueprints, information architecture documentation, prototypes, and design systems
- Facilitate workshops and contribute to strategic design decisions at the portfolio level
- Apply research methods such as contextual analysis, moderated interviews, and user testing to inform design direction
- Regularly assess and communicate project scope, risks, and updates to stakeholders
- Balance client and Thoughtworker expectations by clearly communicating experience design deliverables
- Support less-experienced designers and extend your expertise across the team
- Advocate for experience design within and beyond Thoughtworks through conferences, webinars, meetups, and community contributions
Job qualifications
Technical skills
- You have solid experience as a Product Designer working on complex B2B, SaaS, or internal systems products
- You bring strong information architecture skills and a proven ability to structure and simplify complex user flows
- You have hands-on experience collaborating directly with engineering teams throughout the product development cycle
- You are comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, and user testing
- You are an experienced storyteller, able to clearly present research findings and design decisions to diverse stakeholders
Professional skills
- You bring an inspiring, structured approach to design and enjoy facilitating client and team sessions around complex systems
- You understand stakeholder management and can liaise effectively between clients, product, and engineering teams to ensure alignment and trust
- You are comfortable designing solo or collaborating across disciplines to deliver high-quality experience design outputs
- You have a knack for defining project roles and building confidence in your design teammates
- You are passionate about contributing to the growing experience design community at Thoughtworks through peer reviews and knowledge sharing
- Advanced English level
Nice to Haves
- You have experience working with shared platforms or systems across multiple teams or domains
- You bring familiarity with integrations or APIs and how they shape user experience decisions
- You have a background in enterprise or B2B product environments
If you have most but not all of the skills we ask for, don’t worry! You don't have to check all the boxes. Feel free to apply!
Other things to know
Learning & Development (L&D)
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Benefits
We offer thoughtful, well-rounded benefits to support your personal and professional development goals and your health and well being. Benefits packages are periodically reviewed to provide the best work experience, ensuring everyone is supported on their journey with us.
Some of the perks you will enjoy while working with us are:
- Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance)
- Keep growing thanks to Learning budget
- Get a work from home budget
- Enjoy working in an international, diverse and inclusive environment
Our contribution to the Tech community
Our job is to foster a vibrant community where technologists from all walks of life come together to build solutions that look past the obvious. One of the ways we do this is through our Technology Podcast.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
We work remotely from all around Spain. Check out where our Thoughtworkers are based in the country.
#LI-SPAIN
Ready to apply?
Apply to Referrals OnlySenior Product Designer (Advanced English and Spanish)
Share this job
Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.
Job responsibilities
- Design and structure consistent experiences across complex flows, multiple teams, and domains within shared products and systems
- Collaborate closely with Product and Engineering to organize complex user journeys, define usage rules, and ensure coherence across solutions used by multiple users or internal teams
- Create experience design deliverables including journey maps, service blueprints, information architecture documentation, prototypes, and design systems
- Facilitate workshops and contribute to strategic design decisions at the portfolio level
- Apply research methods such as contextual analysis, moderated interviews, and user testing to inform design direction
- Regularly assess and communicate project scope, risks, and updates to stakeholders
- Balance client and Thoughtworker expectations by clearly communicating experience design deliverables
- Support less-experienced designers and extend your expertise across the team
- Advocate for experience design within and beyond Thoughtworks through conferences, webinars, meetups, and community contributions
Job qualifications
Technical skills
- You have solid experience as a Product Designer working on complex B2B, SaaS, or internal systems products
- You bring strong information architecture skills and a proven ability to structure and simplify complex user flows
- You have hands-on experience collaborating directly with engineering teams throughout the product development cycle
- You are comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, and user testing
- You are an experienced storyteller, able to clearly present research findings and design decisions to diverse stakeholders
Professional skills
- You bring an inspiring, structured approach to design and enjoy facilitating client and team sessions around complex systems
- You understand stakeholder management and can liaise effectively between clients, product, and engineering teams to ensure alignment and trust
- You are comfortable designing solo or collaborating across disciplines to deliver high-quality experience design outputs
- You have a knack for defining project roles and building confidence in your design teammates
- You are passionate about contributing to the growing experience design community at Thoughtworks through peer reviews and knowledge sharing
Nice to Haves
- You have experience working with shared platforms or systems across multiple teams or domains
- You bring familiarity with integrations or APIs and how they shape user experience decisions
- You have a background in enterprise or B2B product environments
If you have most but not all of the skills we ask for, don’t worry! You don't have to check all the boxes. Feel free to apply!
Other things to know
Learning & Development (L&D)
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Benefits
We offer thoughtful, well-rounded benefits to support your personal and professional development goals and your health and well being. Benefits packages are periodically reviewed to provide the best work experience, ensuring everyone is supported on their journey with us.
Some of the perks you will enjoy while working with us are:
- Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance)
- Keep growing thanks to Learning budget
- Get a work from home budget
- Enjoy working in an international, diverse and inclusive environment
Our contribution to the Tech community
Our job is to foster a vibrant community where technologists from all walks of life come together to build solutions that look past the obvious. One of the ways we do this is through our Technology Podcast.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
We work remotely from all around Spain. Check out where our Thoughtworkers are based in the country.
#LI-SPAIN
Ready to apply?
Apply to Referrals Only
Senior Data Engineer
Share this job
WHO ARE WE?
Launch Potato is a profitable digital media company that reaches over 30M+ monthly visitors through brands such as FinanceBuzz, All About Cookies, and OnlyInYourState.
As The Discovery and Conversion Company, our mission is to connect consumers with the world’s leading brands through data-driven content and technology.
Headquartered in South Florida with a remote-first team spanning over 15 countries, we’ve built a high-growth, high-performance culture where speed, ownership, and measurable impact drive success.
WHY JOIN US?
At Launch Potato, you’ll accelerate your career by owning outcomes, moving fast, and driving impact with a global team of high-performers.
MUST HAVE:
- 5+ years of experience in data engineering within fast-paced, cloud-native environments
- Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
- Experience building and managing scalable ETL pipelines and data lake infrastructure
- Familiarity with distributed systems, Spark, and data quality best practices
- Strong cross-functional collaboration skills to support BI, analytics, and engineering teams
EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.
YOUR ROLE
Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.
OUTCOMES
- Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
- Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
- Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
- Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
- Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
- Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
- Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture
COMPETENCIES
- Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
- Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
- Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
- Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
- Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
- Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering
Want to accelerate your career? Apply now!
Since day one, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion.
We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Ready to apply?
Apply to Launch Potato
Lead Data Engineer
Share this job
WHO ARE WE?
Launch Potato is a profitable digital media company that reaches over 30M+ monthly visitors through brands such as FinanceBuzz, All About Cookies, and OnlyInYourState.
As The Discovery and Conversion Company, our mission is to connect consumers with the world’s leading brands through data-driven content and technology.
Headquartered in South Florida with a remote-first team spanning over 15 countries, we’ve built a high-growth, high-performance culture where speed, ownership, and measurable impact drive success.
WHY JOIN US?
At Launch Potato, you’ll accelerate your career by owning outcomes, moving fast, and driving impact with a global team of high-performers.
MUST HAVE:
- 5+ years of experience in data engineering within fast-paced, cloud-native environments
- Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
- Experience building and managing scalable ETL pipelines and data lake infrastructure
- Familiarity with distributed systems, Spark, and data quality best practices
- Strong cross-functional collaboration skills to support BI, analytics, and engineering teams
EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.
YOUR ROLE
Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.
OUTCOMES
- Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
- Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
- Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
- Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
- Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
- Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
- Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture
COMPETENCIES
- Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
- Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
- Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
- Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
- Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
- Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering
Want to accelerate your career? Apply now!
Since day one, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion.
We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Ready to apply?
Apply to Launch Potato
Software Engineer, iOS Core Product - Porto Alegre, Brazil
Share this job
The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.
This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.
We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount.
Our interview process involves several technical interviews and we aim to complete them within 1 week.
What You’ll Do
- Opportunity to lead key engineering and product decisions
- Actively shipping production code for the Speechify iOS app
- Work within a dedicated product team
- Participate in product discussions to shape the product roadmap
- Maintain and enhance the existing complex app architecture
An Ideal Candidate Should Have
- Experience. You've worked on products that scaled to a large user base
- Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
- Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
- Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
- Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
- Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
- Technical skills. Swift, SwiftUI
Technical Requirements:
- Swift Programming Language
- SwiftUI experience
- Experience in Multithreading Programming
- Working with CI/CD infrastructure
- Experience with Fastlane
- SOLID principles, the ability to write every single class according to SOLID
- Experience with Git and understanding of different Git strategies
What We offer:
- A fast-growing environment where you can help shape the company and product
- An entrepreneurial crew that supports risk, intuition, and hustle
- The opportunity to make a big impact in a transformative industry
- A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
- Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
- Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
- Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Senior Software Engineer, Windows/Desktop Applications - Porto Alegre, Brazil
Share this job
The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies
- Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and — when needed — C++.
- Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability.
- Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities.
- Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform.
- Take ownership of full lifecycle of features: conception → design → implementation → testing → release → maintenance. Ensure quality, reliability, and consistency across releases.
- Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems — and propose robust architectural or design solutions.
Required:
- 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
- Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
- Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
- Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
- Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
- Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
- Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
- A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.
Preferred / Bonus:
- Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
- Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
- Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
- Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
- Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
- Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.
What we offer
- A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
- A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
- Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
- Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
- A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Tech Lead, Android Core Product - Porto Alegre, Brazil
Share this job
The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.
This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.
We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount.
Our interview process involves several technical interviews and we aim to complete them within 1 week.
What You’ll Do
- Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
- Shape the future of our Android team
- Own, maintain and improve reliability metrics for key features
- Participate in discussions across different teams - Product, Design, Engineering
- Review pull requests, and support other teammates
- Handle critical issues or cope with unexpected challenges
- Take ownership of feature releases and provide nightly builds for the QA team
An Ideal Candidate Should Have
- 5+ years of software engineering experience
- Familiarity with Android components
- Experience building or contributing to at least one Android app
- Product design intuition and user empathy
- Drive to push the boundaries of Android UI/UX
- Understanding of the importance of tests and how to approach writing tests
- Self-drive to improve the app and codebase above and beyond what's outlined in the spec
- Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
- Excellent communication skills
- User oriented problem solving approach
- Driven with continuous feedback from leaders
Bonus:
- Experience building, maintaining, or otherwise contributing to open source projects in Android
- Experience with iOS, Web or NodeJS
Technologies we use:
- Kotlin
- Kotlin Coroutines
- Kotlin Flow
- Jetpack Navigation
- Dagger 2
- Room
- Custom Views, Canvas & Paint
- Jetpack Compose
- JUnit
What We offer:
- A fast-growing environment where you can help shape the company and product.
- An entrepreneurial-minded team that supports risk, intuition, and hustle.
- A hands-off management approach so you can focus and do your best work.
- An opportunity to make a big impact in a transformative industry.
- Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
- Opportunity to work on a life-changing product that millions of people use.
- Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
- Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Are you passionate about working with the most cutting-edge technologies, including AI, big data analytics, LLMs, data mining, and business intelligence (BI)? Are you looking to become part of a world-class engineering team? Do you aspire to contribute to a globally recognized, pre-IPO leader in technology?
As a Senior Software Engineer, you will contribute to the design and development of AI-driven architectures that power our next-generation intelligent customer engagement platforms. Your contributions will help shape AI-powered customer experiences, enhancing the intelligence and efficiency of our service platforms.
Job Responsibilities:
- Develop and enhance a cloud-based data foundation system and AI agent platform. This involves leveraging AI/ML models, applying prompt engineering techniques, and conducting data analysis across structured, semi-structured, and unstructured data. Utilize technologies such as data and pattern mining, business intelligence (BI), and data transformation and processing.
- Collaborate with cross-functional teams, including data scientists, software engineers, product managers, and business stakeholders, to deliver a high-performance, reliable, scalable service with assured AI quality.
- Contribute to architectural discussions, providing technical design input and ensuring alignment with the overall technology roadmap while adopting best practices effectively and independently.
- Participate in shaping the engineering roadmap, ensuring solutions are scalable and extensible while meeting business needs.
- Support and mentor junior engineers, fostering a collaborative and innovative development culture.
- Stay up-to-date with industry trends, emerging technologies, and advancements in AI and data engineering.
Qualifications:
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- 5+ years of experience in backend development for cloud-based services, with a strong focus on scalability, reliability, and performance.
- Proficiency in Java, Python, C++, C#, Kotlin, Scala, or similar languages.
- Experience building and optimizing data-intensive services, including data processing, transformation, storage, and retrieval at scale.
- Strong problem-solving skills and ability to design scalable solutions for AI-driven services.
- Strong written and verbal English communication skills.
- Prior experience with data platforms and/or AI services is highly desirable.
- Experience working with distributed data platforms and modern data architectures, such as Apache Spark, Databricks, Kafka, Delta Lake, or similar is a desirable.
- Experience in data science and practical experience applying AI/ML models is a plus.
Additional Notes:
This position will follow a hybrid work model.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
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Senior Backend Engineer - Contract
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At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.
We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.
This position is for an existing vacancy.
- Help drive backend architecture to the next stage of Roof’s systems
- Work in a fast-paced cross-functional team that values doing things ‘the right way’
- Contribute in an early-stage company with engineering first culture
- Contributing to all aspects of the Software Development Lifecycle, from planning to delivery
- Collaborating with the cross-functional team members to develop technical requirements
- Writing clean code to develop functional web applications and reusable libraries
- Writing unit, functional, and acceptance tests
- Troubleshooting and supporting production applications
What You'll Bring to the Role:
- 5+ years of software development experience
- Proficiency with PHP language & Laravel framework
- Is a champion of agile methodologies and enjoys shipping code often and confidently
- Has a track record on breaking down complex problems as incremental solutions
- Proactively recommends initiatives to improve our engineering technologies and culture
- Enjoys working in a collaborative environment where everyone helps each other grow
- Takes ownership of the product and is proud of the quality of their work
- Has excellent communication skills and appreciates the value of good documentation
- Understands the challenges of early-stage company priorities
- We would love someone that has skills in DevOps, Big Data / Data Science, Machine learning, GIS
This is an ongoing contract role
Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.
🏠 What we offer (US + Canada)
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
🏝️ Vacation/Paid Time Off:
- 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!
- 1 Friday off per month (we call those our laundry days!)
- Company wide paid shutdown for the week between Christmas and New Years
- Flexible time off
- 80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada
- RRSP/401k match
- Generous Parental Leave policy
🤝 Perks:
- We host an annual company retreat with great team building activities
- Ample learning and development opportunities to continue growing your career
- Home office setup stipend
- Internet and phone allowance
- Remote first culture
- Weekly Friday paydays!
🤖 AI Notice
At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.
Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.
And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️
⚠️ Important Notice
We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.
To ensure your application is legitimate, please apply directly through our official careers page: https://roofr.com/careers.
If you receive any suspicious messages or have questions, reach out to us at talent@roofr.com.
Your safety and security are important to us — thank you for your vigilance!
Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.
Ready to apply?
Apply to Roofr
Senior Infrastructure Engineer (Platform engineering)
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About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
-
Business Insider named us an “enterprise startup to bet your career on”
-
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
-
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
-
Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for a Senior Platform Infrastructure Engineer to work as a part of the Infrastructure/CICD team. In this role, you will be responsible for some of the items below:
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Participate in building the modern cloud-native scalable, flexible and extensible Internal Platform solution based on Temporal and other tools with focus on optimized cost, availability, stability, security and compliance, DevEx, performance, minimal on-boarding time.
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Maintain and enhance current solutions for the Workato Internal Platform with focus on health, stability, performance & DevEx
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On-board Workato components & applications to Internal Platform.
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Implement pipelines to automate security, reliability, and availability best practices during all stages of software lifecycle.
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Implement complex deployment scenarios, including dynamic environments, progressive rollouts such as canary deployments, chaos engineering, etc.
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Work with engineering teams to better address needs and enable more effective and efficient developer throughput and improve services through rigorous testing and release.
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Gather and analyze metrics from CICD pipelines and infrastructure to assist in performance tuning and stability improvements.
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Participate in system design consulting, platform management, and architecture reviews.
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Document development processes and best practices.
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Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
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Identify and drive opportunities to improve automation for code integration, quality testing, security scanning and deployment.
If you’re looking for a real challenge in terms of mission criticality, multi-geographic region deployments, diversity of managed services then this might be the position for you!
Requirements
Qualifications / Experience / Technical Skills
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Proficiency in one or more programming languages such as Go, Python, Java, JavaScript, Python, with preference to Go
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Experience with creating internal platform tooling, e.g. CLI tools, etc
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Experience creating scalable development and integration pipelines with tools such as ArgoCD, Argo Workflows, GitHub Actions, or similar solutions.
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Experience creating application deployments of Kubernetes-based services using tools like Kustomize, Helm, ArgoCD or similar ones using release engineering practices such as GitOps.
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Experience with cloud-based architectures like Amazon Web Services and knowledge of related Infrastructure as Code & CICD practices.
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Strong understanding of networking fundamentals and web services architecture.
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Experience with managing complex infrastructure (such as Kubernetes clusters, VPC networking and security policies) using Infrastructure as Code tools (e.g. Terraform or CloudFormation).
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Hands-on experience with containers (creating and optimizing Dockerfiles, using docker-compose), deep understanding of underlying and related technologies (kernel features, container networking, image structure & registry).
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Familiarity with software packaging tools, functional testing, security validation tools and services, code coverage tools.
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BS or MS in the CS field (or equivalent experience).
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5+ years professional experience in hands-on engineering roles (Platform Engineer / Software Engineer / DevOps / SRE / CICD).
(REQ ID: 2718)
Ready to apply?
Apply to Workato
Senior Software Engineer (Ruby/RoR, Platform)
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About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
-
Business Insider named us an “enterprise startup to bet your career on”
-
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
-
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
-
Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Senior Software Engineer to join our growing team. In this role, you will be responsible for building API interfaces and backend infrastructure and collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will also be responsible to:
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Build complex Ruby on Rails applications.
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Build server side infrastructure for Workato user interface.
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Contribute in all phases of the development lifecycle
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Write well designed, testable, efficient code.
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Evaluate and propose improvements to existing system.
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Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
Requirements
Qualifications / Experience / Technical Skills
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Strong experience developing, shipping and maintaining Rails applications (5+ years)
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Vast knowledge of Ruby
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BS/MS degree in Computer Science, Engineering or a related subject
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Solid knowledge of object-oriented programming and design
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Experience with Redis/Memcache based caching, RDBMS engines(Postgres)
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Solid knowledge of object-oriented programming and design
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Contributions to open source projects is a plus
Soft Skills / Personal Characteristics
- Excellent debugging, analytical, problem solving, and social skills
(REQ ID: 2380)
Ready to apply?
Apply to Workato
Runner - Electric House X Speedboat Bar, West London
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The Role…
At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas. .
Your main responsibility is to assist the waiting staff and make sure the member gets a superior experience. You will deliver food orders from the kitchen (or drinks orders from the bar) to members’ tables, acting as a point of contact between the kitchen/bar and the floor.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
Key duties…
- Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.
- Maintain a spotless, pristine work environment
- Provides service to and is accountable for an assigned section.
- Develop relationships with members to provide personalized service.
- Polishing cutlery ensuring they are ready for service.
- Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc)
- Perform opening and closing procedures including but not limited to the set up and break down of stations.
- Ensure all service equipment is handled carefully and stored correctly.
- Maintain a spotless and pristine working environment.
- Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.
What we are looking for...
- 2–3 years in a similar high-end dining environment
- Excellent food and beverage knowledge, including wine service
- Strong interpersonal and teamwork skills with a hands-on approach
- Confident, polished, and professional demeanour
- Exceptional communication and organisational skills
- Familiarity with POS systems and reservation software
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Ready to apply?
Apply to Soho House & Co.
Senior UX/UI (Product) Designer
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Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Senior Product Designer (UX/UI) wanted to join our dynamic team at the Lisbon, Porto or Faro offices in Portugal.
The opportunity:
We are seeking a passionate and talented Senior Product Designer (UX/UI) to join our dynamic team in Portugal. This hybrid role is ideal for a highly skilled individual who excels in best-in-class user experience and user interface design and is eager to craft exceptional digital experiences that drive engagement and conversion. You will be at the forefront of digital design, problem solving with user-centricity at the core, and working collaboratively within a cross-functional team to craft delightful and impactful solutions for a diverse range of projects.
Please note that this job is a full-time perm position in Portugal, but the selection process will be conducted in English.
Please send over your CV in English.
What you’ll be doing:
You are a highly motivated, self-sufficient, and top-tier Senior Product Designer (UX/UI) with a drive to create exceptional digital experiences. Your passion for user experience and user interface design pushes you to find smarter, more effective ways of delivering high-quality outcomes, underpinned by a meticulous attention to detail across both concept and execution.
You understand the critical role of bridging the gap between UX and UI, bringing end-to-end expertise across products, services, devices, and channels. From defining user journeys and interaction models to refining visual design, micro-interactions, and component behaviour, you ensure every element is considered, consistent, and purposeful.
You will play a key role in shaping digital products and services end-to-end, working across the full design spectrum—from early discovery and experience definition through to polished, high-fidelity UI execution—while leading design thinking across complex and sometimes ambiguous problem spaces.
What we want from you:
- Proven ability to work autonomously and lead design within complex, fast-paced environments, often with incomplete or evolving requirements
- Strong experience in stakeholder management, with the ability to challenge, influence, and align senior stakeholders across disciplines
- Demonstrated ability to frame problems, define opportunities, and shape product direction, not just respond to briefs
- Proven ability to operate as a true end-to-end product designer, seamlessly transitioning between UX strategy, interaction design, and high-fidelity UI execution without loss of quality
- Confident working across a variety of clients, sectors, and problem spaces, quickly building domain understanding and adapting approach to different levels of design maturity and stakeholder expectations
- Comfortable operating within BAU and retained delivery models, balancing pace and quality while managing multiple workstreams, priorities, and stakeholders
- Strong experience working with complex, tokenised design systems, with a deep understanding of component architecture including variants, properties, and scalable design patterns
- Solid understanding of responsive design principles and behaviour logic, ensuring consistent and high-quality experiences across devices and platforms
- Advanced proficiency in Figma, with the ability to create scalable, well-structured design files that support collaboration, handover, and systemisation
- Experience working across multiple brands and visual identities, with the ability to adapt design approach while maintaining consistency, quality, and alignment to brand guidelines
- Ability to produce high-quality supporting design artefacts beyond core product UI, including prototypes, presentations, and visual assets (e.g. release notes, comms materials) to support stakeholder alignment, internal communication, and user research
- Expertise in translating user research and data into actionable insights, driving informed design decisions and building stakeholder confidence
- Strong communication and storytelling skills, with the ability to clearly articulate design rationale, trade-offs, and recommendations
- Deep understanding of accessibility standards, conversion principles, and user-centred design best practices
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
We offer a great benefits package including training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
#LI-EMEA
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Ready to apply?
Apply to VML Enterprise Solutions
Senior CX Manager
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Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
CX Manager required to join our leading Customer Experience Team.
What you’ll be doing:
- Account & Project Management
- Main client point of contact for multiple clients, spanning different industries but all under the web / eCommerce umbrella
- Get to understand a clients’ businesses and challenges in order to solve critical problems with strategic, cutting edge and innovative solutions
- Central point of contact for all internal specialists to feed into e.g. UX/UI/consultancy/data/AI/developers and analytics
- Create and manage statements of work, resourcing needs and timelines to ensure delivery against client-approved timings and budget
- Commercially minded, able to create and manage budgets and monitor costs and ROI
- Build strong client relationships to create a pipeline of future work
Creative Management
- Prepare and present creative briefs for UX/UI designers & copywriters and present creative visuals and copy back to the client
- Customer Experience Mapping / Research projects
- Manage research projects, ensuring projects remain on track and align with SOWs.
Proposal Writing
- Collaborate with your clients and your colleagues to scope and cost projects, create proposals and present compelling, business critical proposals
- Actively seek and support the growth of your accounts by spotting new business opportunities, nurturing existing and new relationships and helping to strategically inform the future success of your clients’ businesses
What you should have:
- Ability to constructively challenge the client / brief, and pull together the relevant skillsets to exceed client expectations
- Experience of growing accounts – able to hunt down opportunities and create proposals that answer client needs
- Ability to think strategically and to prioritise among competing tasks
- Proven track record of managing multiple accounts & projects in a digitally creative environment
- Understanding of customer touchpoints along the digital customer journey
- Ability to write design briefs, think creatively and add value
- Excellent problem-solving skills – able to work as the go between different roles within the CX team, client and delivery teams to ensure projects progress and are delivered to the highest quality
- Good self-motivation, strong sense of initiative and ability to work under pressure and deliver on time
- Excellent analytical skills, so that you can devise and implement strategies to benefit both Client and customer
- Commercially focussed and comfortable with estimating, budget management and holding tight reigns on costs
- Strong communication skills with the ability to communicate with multiple stakeholders both internally and with the client, at all levels
- Strong written skills – ability to write proposals/presentations, and distil complex presentations, or in-depth research into bite sized information
- Extremely organised, efficient and calm, able to get up to speed quickly
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Permanent only:
We offer a great benefits package including training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
At VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
#LI-EMEA #LI-AS3 #LI-HYBRID
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Ready to apply?
Apply to VML Enterprise Solutions
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
In this pivotal role as a Senior Network Engineer, you will join a team of experienced network engineers at the forefront of shaping and expanding the worldwide infrastructure of a dynamic and growing company. Your core mandate will involve implementing and operating cutting-edge enterprise network solutions. Guided by our strategic vision, you will assist in deploying key initiatives in Europe and in other parts of the globe.
Main duties and responsibilities
- Planning, documenting, and performing network changes/extensions.
- Orchestration of firewall rules and underlying network settings.
- Designing and documenting the corporate network architecture (LAN/WAN/WLAN/SECURITY).
- Network security experience and awareness.
- Operating and monitoring of the corporate network infrastructure.
- Providing next level network infrastructure related support.
- Designing network aspects of disaster recovery and operational security.
- Maintaining, auditing, and improving corporate network & security standards.
- Performing network related root cause analysis (RCA) and problem resolution.
- Defining, monitoring, and reporting KPIs for network services/devices.
- Managing proof of concepts, feasibility studies and other corporate initiatives.
- Hands-on experience in SDWAN technology, network design, and implementation preferred.
- Acting as project leader for network related activities/projects.
Reporting and collaboration
- The holder of the position reports directly to Senior Networking management.
- The position requires excellent communications skills along inter-department collaboration.
Profile and education
- Relevant network/IT related education (academic degree preferred).
- Must have or be actively working towards certifications such as CCNP, PCNSA, or PCNSE.
- Excellent understanding of corporate network & data center application architecture concepts.
- Excellent analytic skills.
- Excellent understanding of these technical areas below:
- Security & firewall infrastructure (Palo Alto, Multivendor) - mandatory
- Network infrastructure (Cisco, Arista) - mandatory
- Cloud platforms (AWS, Azure, Google Cloud)
- Wireless network infrastructure (Aruba HPE wireless cloud central)
- VPN technologies/infrastructure
- Network design/management
- Network automation
- Network technologies (Layer1-Layer4)
- Good communication & technical writing skills.
- Good team player.
- Independent, goal-oriented, and self-motivating personality.
- Passion to deliver high quality standard levels.
- Accuracy and high-risk awareness.
- Excellent English language skills (oral & written).
- Willingness to travel and to perform standby on-calls.
Specific skills and knowledge
- Min 5 years of professional experience in senior network engineering roles.
- SolarWinds configuration and management.
- Practical experience in enterprise network & security Plan/Build/Run setup.
- Hands-on experience with Palo Alto firewalls, Arista switches, and Aruba wireless solutions.
- Work experience within an international/multicultural environment preferred.
- Ability to work with teams distributed in different time zones.
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flex Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave + Public Holidays
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Programme Manager
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Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Programme Manager wanted to join our team in Portugal.
The opportunity:
You will lead teams to deliver high quality, complex projects on budget and within a specified timeframe to achieve the potential benefits defined in the business case. You'll work closely with the Account Director to achieve productivity goals and contribute to the organisation’s overall success.
What you’ll get to do:
- Accountable for all delivery across the programme
- Analyse, evaluate, and overcome programme risks, and produce accurate programme reports for management and stakeholders
- Maintain organisational standards of satisfaction, quality, and performance, including the creation and implementation of ways of working at the start of a programme
- Create and implement effective ways of working at the start of the programme and ensure these are adhered to throughout the project lifecycle
- Track and manage dependencies between projects and workstreams, creating programme level plans to ensure these are addressed
- Ensure programme goals are reached by keeping the workstreams updated on progress and any changes that need to be made.
- Provide support and guidance to project managers within your account and line management for several project managers outside of your account.
- Maintain a resource plan showing resource commitment across the projects and keep track of potential end dates in association with functional lead personnel
- Track resource requests and manage fulfilment of these requests internally or externally as appropriate
- Develop strong relationships with VML team members and client stakeholders at all levels
- Work with the client to understand their vision and plan the programme of work to successfully achieve that vision to the greatest effect
- Define and implement programme level governance in conjunction with the client
- Manage third party vendors on behalf of the client
What you should have:
- Experience in managing multiple teams across different workstreams. As a minimum, if in a team management role, this should be at least 20 people
- A good understanding of the software development lifecycle & release management
- Proven track record in the successful delivery of an ecommerce migration/Re-platform
- Strong stakeholder management skills
- Excellent negotiation skills & an ability to handle sensitive issues with tact & diplomacy
- Exposure to medium to large scale fixed price project delivery
- Experience in multi-vendor management
- Experience of managing people and financial budgets (including programme budgeting, monitoring financials etc.) ideally in an eCommerce environment
- Experience of overseeing 3rd parties
- Excellent risk management skills
- Minimum of three years’ experience working in an Agile environment
- Proven track record of working with organisations moving from Waterfall to Agile delivery approaches
- Working knowledge of Agile frameworks, Scrum and Kanban
- Effective leadership skills with experience of managing other project managers.
- Strong time management & organisational skills.
- Excellent communication and relationship management skills
- Good commercial knowledge, experience of contract negotiations would be advantageous.
- Software Application Development related Project management experience (min 6 years) .
- Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint
- Excellent verbal and written communication skills in English
- Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Permanent only:
We offer a great benefits package including training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
#LI-EMEA #LI-HYBRID
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Ready to apply?
Apply to VML Enterprise Solutions
Senior Project Manager
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Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Senior Project Manager required to deliver high quality, complex projects.
The opportunity
You will work closely with the Programme Manager/Account Director to achieve productivity goals and contribute to the organisation’s overall success.
What you’ll get to do
- Effectively run complex projects using Agile or Waterfall methodologies
- Support the efficient flow of work by providing solutions to issues and blockers
- Produce accurate status reporting regarding project milestones, deliverables, risks, and issues communicating to various audiences including key stakeholders and sponsors
- Manage several workstreams successfully, ensuring the teams understand what is expected of them in terms of output and quality
- Manage the interdependencies between the various workstreams
- Inspire and lead teams with little Agile experience, suggesting process and practical improvements as appropriate
- Motivate teams to achieve individual and team objectives, in order to delivery high quality outputs within agreed timeframes
- Provide support to Junior Project Managers within your account
- Review and update the project resource plan on a regular basis, keeping tight control of project budgets
- Foster close relationships with senior management and business stakeholders, be seen as a credible, reliable expert
- Develop customer confidence by understanding their needs and delivering first class solutions
- Set and manage client expectations, including resolving client escalations with diplomacy.
- Chair steering committees/meetings/reviews with multiple external stakeholders
- Plan and Co-ordinate discovery workshops with external stakeholders ranging from users to senior levels
- Keep up to date with emerging industry practices
What you should have
- Proven experience of software development Project Management, eCommerce experience ideally within a retail environment
- A good understanding of the software development lifecycle and release management
- Ability to define, manage and deliver to customer expectations within strict deadlines
- Ability to manage expectations with senior external stakeholders
- Ability to build relationships with senior external stakeholders
- Ability to deal with ambiguity, embrace and react to change with enthusiasm and critical thinking
- Experience of leading and managing teams at different stages of the team’s lifecycle
- Experience of modern software development practices
- Strong understanding of agile delivery techniques and lean ways of working
- Experience of managing people and financial budgets (including project budgeting, monitoring financials, reporting etc)
- Solid time management & organisational skills
- Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy
- Relevant Project Management qualifications
- Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint
- Excellent verbal and written communication skills in English
- Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage
What we can offer you
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Permanent only:
We offer a great benefits package including training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
#LI-EMEA #LI-HYBRID #LI-JS1
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Ready to apply?
Apply to VML Enterprise Solutions
Software Engineer, iOS Core Product - Porto, Portugal
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The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.
This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.
We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount.
Our interview process involves several technical interviews and we aim to complete them within 1 week.
What You’ll Do
- Opportunity to lead key engineering and product decisions
- Actively shipping production code for the Speechify iOS app
- Work within a dedicated product team
- Participate in product discussions to shape the product roadmap
- Maintain and enhance the existing complex app architecture
An Ideal Candidate Should Have
- Experience. You've worked on products that scaled to a large user base
- Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
- Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
- Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
- Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
- Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
- Technical skills. Swift, SwiftUI
Technical Requirements:
- Swift Programming Language
- SwiftUI experience
- Experience in Multithreading Programming
- Working with CI/CD infrastructure
- Experience with Fastlane
- SOLID principles, the ability to write every single class according to SOLID
- Experience with Git and understanding of different Git strategies
What We offer:
- A fast-growing environment where you can help shape the company and product
- An entrepreneurial crew that supports risk, intuition, and hustle
- The opportunity to make a big impact in a transformative industry
- A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
- Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
- Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
- Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Digital Application Owner
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About COFRA Holding AG
COFRA Holding AG is a family-owned group, headquartered in Switzerland, with operations in Europe, the Americas and Asia. COFRA has a diverse portfolio of investment businesses in private equity (Bregal Investments), real estate (Redevco) and asset management (Anthos Fund & Asset Management). Businesses and investments are also held in retail, clean energy and sustainable food. Through business, COFRA strives to be a force for good in the world – a mission that began over 180 years ago. Today, we actively direct our expertise, energy and capital into businesses and investments that we believe have the potential to create superior value.
Think about Digital Applications differently and make a real impact
A welcoming and supportive setting where you can develop and make a real difference in the world – that’s what you’ll find at COFRA. We’re a family business, geared to creating lasting value and united by an ambition to change industries and society for the better. Aspiration and entrepreneurism are encouraged and rewarded with opportunity. Teams are diverse yet close-knit. Relationships matter. People matter.
What we can achieve together
One of our greatest strengths is our people: talented, dedicated professionals who are true experts in their field, committed to the pursuit of excellence and open to new opportunities and ways of capturing them.
We're looking for an experienced Digital Application Owner to join our COFRA team in Porto. You will join a multi-generational family business with a commitment to achieve systemic change across Liveable Cities, Responsible Capital, Clean Energy and Sustainable Food together with our management teams and mission-aligned external partners.
About the role
The Digital Application Owner for Core Finance Platforms (D365 F&O, OneStream, Concur, ExFlow) is responsible for the end‑to‑end governance, configuration, and performance of the Group’s core financial applications. This role ensures that these platforms operate as a unified, scalable, secure, and well‑integrated ecosystem, fully aligned with the Group’s business objectives and IT/Technology Operating Model, including shared standards for technology, data, and processes.
Acting as the functional product owner for all finance‑related digital applications, the role is accountable for defining and maintaining shared templates, managing enhancement roadmaps, governing change and release cycles, and driving business adoption across all entities.
A key strategic aspect of the role is orchestrating effective collaboration between internal teams and an external delivery partner to ensure high‑quality delivery, reliable support, and continuous improvement of the finance application landscape.
Key responsibilities include:
- Govern the Group’s core finance applications (D365 F&O, OneStream, Concur) as a unified ecosystem, ensuring full alignment with the Group Finance Operating Model.
- Define, maintain, and enforce global templates, configuration standards, workflows, data models, and integration rules across all entities.
- Own and manage the application roadmap, enhancement pipeline, and development backlog, prioritising initiatives based on business value, standardisation benefits, and risk mitigation.
- Lead the design, governance, and optimisation of end‑to‑end integrations between finance platforms, analytics environments, and shared Group systems.
- Establish, monitor, and report KPIs related to platform performance, user adoption, data quality, and operational stability.
- Ensure all core finance applications comply with Group governance frameworks, audit requirements, and security‑by‑design principles in close collaboration with Group IT and Information Security.
- Coordinate with the Data & Digital Hub to embed cross‑platform automation, reusable components, and shared digital services.
- Manage and steer external implementation and support partners, ensuring high‑quality delivery, SLA compliance, and cost transparency.
- Lead structured release management activities, including sprint planning, user acceptance testing (UAT), regression testing, and deployment across all platforms.
- Drive continuous improvement by identifying process inefficiencies, user pain points, and automation opportunities, translating them into actionable platform enhancements.
- Oversee incident management, issue resolution, and root‑cause analysis in collaboration with vendors and external partners.
- Maintain comprehensive platform documentation, configuration records, and knowledge repositories to ensure long‑term sustainability.
- Provide training materials, onboarding support, and functional guidance to super‑users, finance users, and local application owners.
- Act as the primary escalation point for cross‑system and cross‑entity issues, coordinating resolution with relevant stakeholders and partners.
- High proficiency in Power Apps.
- High proficiency in Power BI.
- Strong understanding of enterprise IT landscapes, including hardware platforms, software applications, and service delivery models.
- Advanced knowledge of IT project and portfolio management.
- High proficiency in modern technology platforms (e.g. Azure, Microsoft 365, related cloud services).
- Proven ability to translate business processes and requirements into technical specifications and solution designs.
- Strong technical aptitude and problem‑solving skills, with the ability to manage complex platforms, integrations, and operational risks.
What You Bring
- 3–6 years of relevant professional experience in enterprise finance platforms and business systems.
- Bachelor’s Degree or equivalent professional experience.
- Deep platform expertise across D365 Finance & Operations, OneStream (consolidation & planning) and Concur (Travel & Expense).
- Strong understanding of finance processes, including consolidation, budgeting and forecasting, general ledger, AP/AR, project accounting, procurement, and T&E policies and compliance.
- Proven solution design and integration capability, with hands-on experience in Azure-based integrations, Power Platform, APIs, data pipelines and workflow automation.
- Solid data governance awareness, covering master data management, financial hierarchies, dimensional modelling, data controls and consistency across entities.
- Change management and adoption leadership, ensuring cross-entity alignment and consistent use of finance platforms and processes.
- Experience managing vendors and external partners, ensuring delivery quality, SLA compliance and cost transparency.
- Strong cross-functional collaboration skills, working closely with Finance, Group IT, Data Governance, Procurement, HR and local entity teams.
- Structured delivery and lifecycle governance expertise, including sprint planning, UAT coordination, release management, documentation and risk mitigation.
- Strong analytical and problem-solving skills, with the ability to resolve complex cross-platform issues and drive continuous improvement.
- English (required).
What we offer you in return
The opportunity itself is a great way to have a direct impact on the Group and realize potential across a multitude of areas.
COFRA offers notable benefits. Also, training and development is provided to all COFRA employees.
COFRA is an Equal Opportunity Employer and does not discriminate on the basis of age, race, colour, sex, sexual orientation, gender identity, religion, national origin or disability. None of this gets in the way of hiring and retaining the best people.
Ready to apply?
Apply to COFRA HoldingLocation: Portugal
Department: Engineering
Employment: Full time
About YLD:
Everything we do is to empower our clients to move forward. Our purpose is to help our clients develop the capabilities they need to outperform their competitors. Our success is a consequence of ensuring our clients are successful. Our company is built on extraordinary people; we aim to attract, inspire, develop and retain them. YLD is a software engineering and design consultancy; we create digital capabilities for our clients that last beyond our engagement. We have offices in London, Lisbon, Porto.
About the role:
As a Software Engineer, you’ll be part of a client team building innovative products. We expect you to be curious, passionate, driven, and enthusiastic. You’ll be proficient at problem-solving, and crafting scalable, resilient, and fault-tolerant architectures. You’ll be an effective communicator and a team player. You and your team will move in a fast-paced engineering environment, achieving outstanding results and delivering exciting projects.
About you:
A YLD Software Engineering Consultant is a highly skilled developer who exemplifies the highest standard in software engineering and enjoys sharing their knowledge and experience with others.
You’ll have the opportunity to build and deliver software within some interesting projects in terms of the product and methodology. We work in an Agile environment (Scrum) with a test-first mindset (actually, writing code without tests should be unthinkable). We are also big advocates of pair programming and nothing is released until we have a code review.
You have a real passion for problem-solving and are an active learner who gets excited by working collaboratively with those around you.
Your day-to-day responsibilities will look like this:
- Crafting excellent products! As an AI Engineer, you will be building new AI-powered features that meet the needs of our clients' customers, as well as improving their Digital Platform with intelligent capabilities;
- Continuously delivering changes to products including AI model integrations, prompt optimisations, and system improvements, as we push for a full CI/CD model;
- Working closely with your team, regularly collaborating on both traditional engineering and AI initiatives, to continually push yourselves to build better, smarter systems;
- Participating in regular show and tells to promote your work — from AI experiments to production deployments — to both your department and the wider company;
- Joining our clients’ internal events, including meeting external speakers, going to quiz nights, etc.
You’ll have the following skills and experience:
Core Programming & AI
- Proven strong experience with JavaScript, TypeScript, and Python
- Advanced GenAI/LLM expertise: RAG, embeddings, vector search, prompt engineering, evals, guardrails, caching, chaining, function calling, etc
- Fine-tuning expertise: LoRA/QLoRA, instruction tuning, RLHF, domain adaptation, and custom model training
- Agentic architecture design: multi-agent systems, tool orchestration, planning/reasoning frameworks, memory systems, and agent coordination patterns
- Eval systems: automated evals, human feedback loops, benchmarking, A/B testing, safety testing, hallucination detection, and performance metrics
- Experience with LLM frameworks (LangChain, LlamaIndex, LiteLLM, CrewAI, Mastra, etc) and API integrations (OpenAI, Anthropic, etc.)
Infrastructure & DevOps
- CI/CD pipelines and IaC tools (Terraform, CloudFormation, CDK)
- Cloud platforms (AWS, Azure, GCP) for GenAI workloads and API management
- Containerisation and orchestration (Docker, Kubernetes) for AI applications
- LLM hosting and inference optimisation (vLLM, TGI, local deployment)
Data & Databases
- Vector databases (Pinecone, Weaviate, Chroma, Qdrant) and traditional databases (PostgreSQL, Neo4j)
- Data pipeline design for RAG and knowledge ingestion
- Real-time data streaming and processing
- Document processing and embedding generation workflows
Frontend & APIs
- React or modern UI frameworks
- API design for LLM services and conversational interfaces
- Multiple protocols (HTTP, GraphQL, gRPC, WebSockets, MCP)
- Real-time chat and streaming response handling
Performance & Reliability
- Building high-performance, scalable AI applications
- LLM cost optimisation, token management, and caching strategies
- Performance monitoring, observability, and debugging production AI systems
- Comprehensive testing: unit, integration, AI behaviour, security, accessibility
You’ll be:
- Self-motivated, proactive and always looking for ways to improve and develop yourself;
- A good communicator, both in writing and verbally. You’ll be able to explain technical ideas and concepts in business-friendly language;
- Detail oriented;
- Used to working in a team-oriented, collaborative environment;
- Comfortable with experimentation, iteration, and managing uncertainty in AI systems;
- Analytical and problem-solving oriented;
- Ethical thinker who considers the broader implications of AI implementations;
- A genuine believer in diversity and fairness.
As well as the chance to work with a forward-thinking, ethical, and fun group of people, you’ll also get:
- Company Private Health care
- Enhanced fully paid maternity and paternity leave for up to 6 months
- 25 days annual holiday (excluding Public Holidays)
- €2000 annual allowance for Training/Conferences
- €300 annual allowance for additional hardware
- Wellbeing & Performance Support via Oli including Therapy and Coaching
- Discretionary Bonus (depending on Company performance and results)
- Company laptop
- Generous referral schemes
Our typical Recruitment Process looks like this:
- 1st Interview with someone from the Talent team (30/45 mins)
- Technical Interview with our Senior Developers (1h30)
We live and breathe our values, and know you will too:
- Growing every day
- Including everyone
- Relationships built on honesty and ethics
- Inspiring solutions
- Winning together
We’re an equal-opportunity employer and value diversity of all kinds. We don’t discriminate based on race, religion, colour, national origin, gender, sexual orientation, pregnancy or maternity, age, marital status, or disability status. We also offer a remote-first working environment, meaning that flexible working and work-life balance come as standard for all employees.
Ready to apply?
Apply to YLDJob Summary:
- At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programming and we won’t let a single line of code reach production without peer code reviews. We strongly believe that the only true authority stems from knowledge, not from the position and we always treat others with respect, deference, and patience.
- Do you love APIs, databases, messaging, and open source? Do you crave great challenges that will make you feel awesome once you solve them? We're looking for software engineers like you to join a team of amazing developers that is completely disrupting an industry.
Duties and Responsibilities:
- Work independently as well as in small teams to develop the best product on the market
- Implement a scalable, stable, and user-friendly product that can handle our current capacity and handle future growth
- Work in a modern agile software engineering environment (with source code control GIT, dev/stage/prod release cycle, extensive testing, and continuous deployment)
- Solve challenging technical problems and put your skills to the test every day
- Develop and maintain microservices and APIs
- Engage with the Product team and other engineering teams across clusters and Business Units to help to ensure the solutions the team is building are fulfilling all the requirements
- Influence a growing team while acting as a technical guide—speaking conceptually, documenting architecturally, and being hands-on with code
- Design scalable solutions using code to support business functions and product goals, navigating platform limitations effectively
- Design and implement integrations between Talkdesk and external systems using APIs, middleware, and custom development, ensuring data integrity and security
Qualifications:
- BS/MS Degree in Computer Science, Applied Math, or an Engineering area
- 5+ years of experience in Software Development, especially in cloud-based applications
- Strong experience with the design and development of web applications
- Strong object-oriented programming skills and experience with cloud databases
- Proficiency with Kotlin, Java, and Spring Boot
- Deep understanding of the design and development of Service Oriented Architecture (SOA, API) and Event driven Architectures
- Experience with microservices architecture, APIs, message brokers (Kafka, RabbitMQ)
- Experience with one or more storage technologies (e.g., PostgreSQL, MySQL, MongoDB, Redis, Elasticsearch)
- Experience scaling global web applications
- Advocate for automated testing, continuous integration
- Experience working with CI/CD pipelines and Product development
- Passion for producing clean, standards-compliant, secure code
- Be fearless about learning new technologies and technical approaches to application development
- Good written and spoken English
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
Product Owner (Automotive/Commerce)
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Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Product Owner wanted to join our Business Consultancy team in Portugal.
Hybrid working - Lisbon or Porto
The opportunity:
As one of our Product Owners you'll play a key role to maximise the value the product team creates by defining the roadmap, priorities and business outcomes. You will take a lead role in project(s), managing and developing the agile methodology within one of our leading clients.
What you’ll get to do:
Product Backlog Management:
- Translate product vision into actionable backlogs for 1-2 development teams, optimising resource utilisation and ensuring clear organisation to deliver value.
- Maintain a product backlog through grooming and prioritisation of tasks, ensuring visibility and transparency.
- Define and classify Epics and user stories with clear goals and acceptance criteria
User Research & Validation:
- Make use of available data and sources to inform user stories and validate hypotheses through user feedback and testing.
Agile & Scrum Participation:
- Actively participate in Scrum ceremonies, serving as a "customer proxy" to reflect business needs and accept completed user stories.
Stakeholder Communication & Management:
- Effectively manage direct stakeholder groups, validating client feedback, resolving issues, and providing progress updates.
- Interface with VML or other delivery teams as required.
Product Performance & Data Analysis:
- Actively use product metrics to support backlog prioritisation and seek data to make informed decisions.
- Utilise both quantitative & qualitative measures to monitor overall and feature-level product performance, leveraging web analytics and SEO tools for actionable insights.
- Ensure data coverage & integrity is a part of the process.
Strategic Alignment:
- Drive and champion the long, medium and short-term vision for the product, aligning with the overarching business strategy and collaborating effectively with other teams.
- Support product strategy and align team value to the product strategy.
Collaboration & Support:
- Work closely with and support other Product Managers and Senior Product Managers, contributing to team success and knowledge sharing.
Business Acumen:
- Focus on product viability and success, articulating business benefits, tracking value delivered, and using insights for prioritisation.
What you should have:
Practitioner/Consulting Knowledge:
- Demonstrated ability to deliver tactical, detail-oriented enhancements with a near-term focus.
- Proficiency in analytical skills, communication, collaboration, technical knowledge, Agile methodologies, and product processes.
- Proficient in using AI-powered tools to accelerate discovery, backlog refinement, documentation, analysis, and decision-making within product teams.
Technical Curiosity/Domain Expertise:
- Ability to translate customer requirements into technology delivery and produce user stories ready for development.
- Engage in technical and customer experience discussions, ask probing questions to drive better solutions, and understand customer expectations of the product.
- Prior experience in the automotive industry, large-scale enterprise websites, or digital products for the European market is highly advantageous.
Product Management Skills:
- Customer Focus: Dedicated to understanding, anticipating, and exceeding customer needs while effectively managing stakeholders.
- Data-Driven: Proficient in using product metrics, seeking data for decision-making, and monitoring product performance. Demonstrated experience with web analytics platforms (e.g., Google Analytics, Adobe Analytics) and SEO tools (e.g., SEMrush, Ahrefs) to derive actionable insights.
- Product Process: Adaptable to all stages of the product lifecycle, prioritising value over output.
- Strategic Vision: Capable of driving and championing product vision, supporting strategy development, and aligning team efforts.
Business Landscape Awareness
- Developing awareness of key VML ES business services and insights.
Engagement Scale & Complexity:
- Experience managing work flowing into 1-2 teams or 1 large cross functional team, ideally within a complex, multi-market digital product environment.
Bonus points if you have:
- Certified Scrum Product Owner
- Scrum master qualification
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Permanent only:
We offer a great benefits package including training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
#LI-EMEA
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Ready to apply?
Apply to VML Enterprise Solutions
Legal Counsel - Commercial/General - Portugal (Based in Lisbon)
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Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
Meet the Team
As the legal team, we support all areas of Fever by offering clear advice, risk management, and legal insight that allow teams to move quickly and stay focused on what matters. We ensure alignment with local laws and regulations to support safe and compliant growth wherever Fever operates.
Our team is structured in:l Intellectual Property, Mergers & Acquisitions (M&A), Joint Ventures, Privacy, and Paralegal support. Together, we cover the full legal landscape to meet the needs of a growing global business like Fever.
Our objective is to protect the Fever brand and confidential information. We do this by guiding regulatory compliance and business expansion, handling legal complaints and disputes, reviewing and creating legal documents, managing incident reports and insurance claims, and developing and advising on corporate policies.
Join us if you are ready to tackle global challenges and provide strategic legal leadership to protect the long-term success of a rapidly growing tech leader.
The Role
We are looking for a driven and ambitious lawyer to join our international In-House Legal Team, supporting Fever’s fast-growing operations with primary responsibility for Brazil. Reporting directly to the Lead Counsel IBERIA, you will play a key role in enabling Fever’s continued regional expansion in Portugal and the rest of Iberia region.
As Legal Counsel - Portugal, you will provide proactive, business-oriented legal support across a wide range of matters — from commercial contracts and corporate governance to regulatory and compliance issues. You’ll collaborate closely with teams such as Business Development, Tax, Finance, Product, Originals and Operations to provide pragmatic, solution-oriented legal guidance that supports Fever’s continued growth across the region.
This is an exciting opportunity to join a diverse, high-performing legal team that combines strong technical expertise with a business-oriented mindset. You’ll work in a dynamic, international environment where your input will have real impact, contributing to Fever’s mission to democratize access to culture and entertainment experiences worldwide.
What You’ll Do
- Drafting / revising Portuguese and English language commercial contracts, terms and conditions, RFP submission documentation and similar legal documents
- Supporting commercial teams in the negotiation of deals and documents
- Researching legal issues related to product development and regulatory compliance
- Coordinating with internal stakeholders and external advisors to prioritise and manage legal matters
- Assisting and participating in knowledge management and operational excellence within Legal, including by identifying the need for and participating in preparation of templates, guides, processes and similar documents and tools
- Participating in ongoing compliance functions and product advice as required
- Upskilling, support, and growth of other team members
Who You Are
- Be a practising lawyer with 5+ years of post-qualification experience working in a Portuguese-speaking jurisdiction.
- Professional fluency in Portuguese and English is essential, with proficiency in an additional language a strong plus.
- Strong communication and collaboration skills, with a high level of emotional intelligence.
- Experience working on international projects or with global teams.
- A team player who is adaptable and eager to learn.
You can expect to join a team of diverse, hardworking, and kind professionals. We will strive to provide you with the tools and information needed to be successful in your role and grow professionally. We welcome applications from all backgrounds and invite them to demonstrate how they believe they can grow in this role.
This position will be located in Lisbon, with some flexibility for starting dates.
Why You’ll Love It Here
- Fever 40% discount: This discount is for personal use only.
- Free Candlelight Event: This voucher is for single use only and valid for 2 people.
- We offer private health insurance, managed by UNA. This is paid 100% by Fever.
- Meal tickets (Edenred): We have meal tickets worth 7.63 € per day, tax exempt.
- Wellhub Membership: Wellhub gives employees unlimited access to a selected number of gyms, studios, classes, training, and wellness apps. It is paid by Fever up to the Silver plan.
- English and Spanish Lessons fully paid by Fever.
- 22 working days of vacation per year.
- You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!
- Free food and drinks in our kitchen.
- Home office friendly!
#LI-Hybrid
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
Legal Counsel - Commercial/General - Portugal (Based in Madrid)
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Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
Meet the Team
As the legal team, we support all areas of Fever by offering clear advice, risk management, and legal insight that allow teams to move quickly and stay focused on what matters. We ensure alignment with local laws and regulations to support safe and compliant growth wherever Fever operates.
Our team is structured in:l Intellectual Property, Mergers & Acquisitions (M&A), Joint Ventures, Privacy, and Paralegal support. Together, we cover the full legal landscape to meet the needs of a growing global business like Fever.
Our objective is to protect the Fever brand and confidential information. We do this by guiding regulatory compliance and business expansion, handling legal complaints and disputes, reviewing and creating legal documents, managing incident reports and insurance claims, and developing and advising on corporate policies.
Join us if you are ready to tackle global challenges and provide strategic legal leadership to protect the long-term success of a rapidly growing tech leader.
The Role
We are looking for a driven and ambitious lawyer to join our international In-House Legal Team, supporting Fever’s fast-growing operations with primary responsibility for Brazil. Reporting directly to the Lead Counsel IBERIA, you will play a key role in enabling Fever’s continued regional expansion in Portugal and the rest of Iberia region.
As Legal Counsel - Portugal, you will provide proactive, business-oriented legal support across a wide range of matters — from commercial contracts and corporate governance to regulatory and compliance issues. You’ll collaborate closely with teams such as Business Development, Tax, Finance, Product, Originals and Operations to provide pragmatic, solution-oriented legal guidance that supports Fever’s continued growth across the region.
This is an exciting opportunity to join a diverse, high-performing legal team that combines strong technical expertise with a business-oriented mindset. You’ll work in a dynamic, international environment where your input will have real impact, contributing to Fever’s mission to democratize access to culture and entertainment experiences worldwide.
What You’ll Do
- Drafting / revising Portuguese and English language commercial contracts, terms and conditions, RFP submission documentation and similar legal documents
- Supporting commercial teams in the negotiation of deals and documents
- Researching legal issues related to product development and regulatory compliance
- Coordinating with internal stakeholders and external advisors to prioritise and manage legal matters
- Assisting and participating in knowledge management and operational excellence within Legal, including by identifying the need for and participating in preparation of templates, guides, processes and similar documents and tools
- Participating in ongoing compliance functions and product advice as required
- Upskilling, support, and growth of other team members
Who You Are
- Be a practising lawyer with 5+ years of post-qualification experience working in a Portuguese-speaking jurisdiction.
- Professional fluency in Portuguese and English is essential, with proficiency in an additional language a strong plus.
- Strong communication and collaboration skills, with a high level of emotional intelligence.
- Experience working on international projects or with global teams.
- A team player who is adaptable and eager to learn.
You can expect to join a team of diverse, hardworking, and kind professionals. We will strive to provide you with the tools and information needed to be successful in your role and grow professionally. We welcome applications from all backgrounds and invite them to demonstrate how they believe they can grow in this role.
This position will be located in Lisbon, with some flexibility for starting dates.
Why You’ll Love It Here
- Fever 40% discount: This discount is for personal use only.
- Free Candlelight Event: This voucher is for single use only and valid for 2 people.
- We offer private health insurance, managed by UNA. This is paid 100% by Fever.
- Meal tickets (Edenred): We have meal tickets worth 7.63 € per day, tax exempt.
- Wellhub Membership: Wellhub gives employees unlimited access to a selected number of gyms, studios, classes, training, and wellness apps. It is paid by Fever up to the Silver plan.
- English and Spanish Lessons fully paid by Fever.
- 22 working days of vacation per year.
- You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!
- Free food and drinks in our kitchen.
- Home office friendly!
#LI-Hybrid
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Ready to apply?
Apply to FeverUp
Our mission is to improve developers’ experience by giving them the tools to manage the entire software lifecycle and to be self-sufficient.
To help with this we are building our own internal PaaS using the latest technologies like Kubernetes, Prometheus, Kotlin and others. This platform is an important pillar in Talkdesk’s engineering effort and helps us deliver better, faster and more reliable solutions for our customers.
Responsibilities:
Design, build, harden, and maintain key infrastructure parts of our platform (from the lifecycle of the infrastructure to each one of our Kubernetes clusters)
Support the processes that enable the safe upgrade and update of each component of our compute infrastructure
Work with GitOps industry-leading tools such as Spacelift and/or Atlantis
Help automate safe deployment practices by using industry-leading tools such as GitHub Actions, ArgoCD, Argo Rollouts, Helm Charts, etc
Help automate infrastructure provisioning and other engineering processes by working on automations built on top of an engineering platform written in GitHub Actions
Coach and up-skill other engineering team members
Solve challenging technical problems and put your skills to the test every day; see an immediate impact of your work and the value you've created for other engineers
Automate every aspect of our infrastructure to remove as much human intervention as possible
Develop effective tooling, alerts, and responses to both identify and address reliability risks
Drive and promote protocols on production readiness and operational excellence
Partner with product engineering teams to debug production outages and carry out action items to improve the reliability of those systems
Advocate for automated testing, continuous integration and delivery, feature toggles, and progressive rollouts
Plan for the growth of Talkdesk’s infrastructure.
Skills and Qualifications:
Understand large-scale complex systems from a reliability perspective
Passion for producing clean, standards-compliant, secure code
Bringing a developer mindset and applying it to infrastructure
Know your way around Linux/Unix systems
Experience with Kubernetes
Experience with Infrastructure as code tools like Terraform and Ansible
Experience building software with a programming language such as Java, Kotlin, Scala, or any other JVM-based languages
Experience writing scripts for automating the execution of certain tasks with a programming language like Ruby, Python, Bash, or any other scripting language
Experience with at least one relational and non-relational databases (ex.: PostgreSQL, MySQL, MongoDB, Redis, ElasticSearch)
Ability to identify time-consuming and error-prone manual tasks and then build/leverage tooling to automate them
Ability to identify root causes of instability in a large-scale distributed system across stacks
Nice to haves / Pluses:
Experience with cloud-based solutions such as Amazon AWS, Google Cloud, or Microsoft Azure
Experience with Go programming language
Additional Notes:
This position will follow a hybrid work model.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
We are seeking a highly skilled and customer-focused Partner Technical Architect to join our Partner Success team. In this critical role, you will serve as the technical backbone for our partners, providing expert guidance, support, and enablement to ensure their success in implementing and leveraging our Talkdesk platform.. You will be instrumental in bridging the gap between our product and partner delivery teams, providing seamless integration and issue resolutions.
Responsibilities:
Technical Training & Enablement:
- Support partner onboarding by providing in-depth technical guidance and resources.
- Work closely with the Customer Success Enablement (CX) team to improve and enhance partner enablement training and artifacts.
- Partner with Customer Success Enablement (CX) team on new technical webinars and ensure assigned partners are attending.
- Develop and deliver technical workshops and enablement programs for partners, focusing on platform architecture, implementation best practices, and AI capabilities.
Technical Implementation & AI Support:
- Assist partners with complex technical implementations, providing hands-on support and troubleshooting expertise.
- Offer specialized guidance on leveraging our AI features and functionalities, ensuring partners maximize their value.
Partner Relationship & Support:
- Establish regular meeting cadences with assigned partners to provide direct support on open technical questions and issues.
- Act as a trusted technical advisor, building strong relationships and fostering partner confidence.
Technical Troubleshooting & Escalation Management:
- Troubleshoot and resolve complex technical issues and escalations, ensuring timely and effective solutions.
- Collaborate with internal engineering and support teams to address critical issues and implement long-term solutions.
- Broker escalations within Talkdesk including Product and Customer Care
Technical Documentation & Best Practices:
- Partner with Talkdesk PS to enhance technical documentation, including best practices, implementation guides, and troubleshooting resources.
- Product Feedback & Improvement:
- Gather and analyze partner feedback on product features and functionality, providing valuable insights to product management and engineering teams.
- Advocate for partner needs and contribute to the continuous improvement of our platform.
Product Knowledge & Expertise:
- Stay up-to-date on product updates, new releases, and emerging technologies, particularly in the AI space.
- Proactively share knowledge and insights with partners to ensure they are leveraging the latest innovations.
Scoping, SOW, and Implementation Methodology:
- Develop and deliver workshops to aid partners in scoping projects and developing Statements of Work (SOWs).
- Create and document implementation methodologies, including key touchpoints, artifacts, and escalation paths.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
Responsibilities:
- Answer technical support requests via email, chat, and phone;
- Help guide customers through the setup process.
- Collaborate with our engineering team to solve more complex issues.
- Identify, document, and follow up with engineers on product bugs and features;
- Update knowledge base and troubleshooting documentation for internal and customer use;
- Act as a liaison between engineering, customer success, and sales on technical issues affecting our customers.
Requirements:
- Fluent in English;
- Excellent written and verbal communication skills;
- Previous experience in a client-facing technical role for a product business.
- Strong problem-solving, decision-making, and critical-thinking skills;
- Professional, courteous, and committed to providing amazing customer support;
- Open-minded, positive, and keen to learn;
- Great attitude, team player.
- Willing to work flexible hours;
- Keen to mentor and help train junior team members.
Nice to Have:
- Fluent level in other languages (preferably German, French, Dutch or Spanish);
- Degree in a technical subject;
- Knowledge of IP Telephony;
- Experience diagnosing QoS issues;
- Experience with call center technology such as IVRs ;
- Experience with Salesforce as an admin or developer.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
The Solutions Engineer is an expert who understands customer-specific needs in order to provide business-driven consulting to prospects as well as existing customers. SE’s provide business-centric expertise that helps our Sales team establish market and deal-level visibility that resonates, clearly differentiating our solutions from the competition. This Solutions Engineer is regarded as an experienced operator/practitioner in the AI-powered CX space and is highly knowledgeable about the unique nuances of this industry. Solutions Engineers must be able to move between many key facets of the sales cycle from pre-sales engineering support to solution qualification and execution, to solution architecture and post-sale upsell. The Solutions Engineer is recognized as a credible thought leader, is confidently able to address C-level discussions, and able to help the seller effectively expand the revenue opportunities.
RESPONSIBILITIES:
- Understand customer-specific needs to provide business-driven consulting to prospective and existing customers.
- Provide business-centric expertise that helps our Sales team establish market and deal-level visibility that resonates with prospects and customers, clearly differentiating our solutions from the competition.
- Be regarded as an experienced operator/practitioner in the Contact Center space and is highly knowledgeable about the unique nuances of this industry.
- Solutions Engineers must be able to move between many key facets of the sales cycle from pre-sales engineering support to solution qualification and execution, to solution architecture and post-sale upsell.
- The Solutions Engineer is recognized as a credible thought leader, is confidently able to address C-level discussions, and able to help the seller effectively expand the revenue opportunities.
REQUIREMENTS:
- Deeply understands the dynamics of AI-powered CX market;
- Demonstrates an exceptional level of internal and external customer responsiveness
- Exhibits exceptional cross-team collaboration and internal customer support
- Provides excellent consulting, listening and communication skills, evidenced by the ability to establish influential relationships with diverse customers/prospects, including executive-level business owners
- Exhibits expert facilitation skills for meetings and group activities, both virtual and live, demonstrating the ability to guide groups, listen and question effectively (includes corporate/executive briefings)
- Possesses superior presentation skills, both virtual and live within a “tell show tell” format
- Has excellent written communication skills, demonstrates the ability to write with purpose and accuracy
- Is adept at critical thinking, problem solving and decision-making skills that balance thoughtful analysis with timely responsiveness
- Has self-directed work habits, exhibiting strong initiative, drive, creativity, maturity, self-assurance
- Exhibits strong teamwork skills and ability to act as a strategic partner to the client and account team
- Meets weekly with direct manager in order to review pending priorities, reflect on recent accomplishments and how to overcome challenges
- Travels to internal meetings and customer sites as warranted (travel estimate 20-50%)
CORE COMPETENCIES:
- 3+ years of Solutions Engineering experience in a related AI and/or SaaS field
- 2+ years of related industry experience
- Excellent interpersonal, communication, persuasion, presentation and writing skills
- Must be willing to work in a fast-paced startup environment
- Superior presentation skills
- Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
- In-depth knowledge of Customer Service Software, Business Intelligence, Workforce Engagement Management, Artificial Intelligence
- Bachelor's Degree in a technical field; or equivalent experience
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through strategic enablement, and change management.
The Senior CX Manager serves as the bridge between customer stakeholders (technical and business) and Talkdesk’s internal teams to ensure alignment on key business objectives and successful product utilization. In addition to typical customer technical guidance, you will also assume key Customer Relationship Management (CRM) responsibilities to ensure the long-term health and success of our customers. This unique hybrid role is for a proactive professional who excels at solving complex technical challenges while also fostering strong, lasting customer relationships.
Key Responsibilities
Enterprise Technical Enablement & Delivery Leadership
- Serve as the primary senior technical point of contact for enterprise and strategic accounts.
- Lead complex onboarding, platform optimization, and advanced feature deployments across multi-product environments.
- Define solution scope, delivery approach, and technical roadmap in partnership with customer project managers and internal teams.
- Translate customer business and operational needs into scalable technical architectures and implementation plans.
- Drive use case strategy, feature adoption, and innovation roadmaps aligned to customer goals and Talkdesk product direction.
- Conduct advanced demos and enablement sessions showcasing feature enhancements and new capabilities.
- Establish and disseminate technical best practices across customers and internal teams.
Customer Success, Program Ownership & Risk Management
- Build and maintain trusted relationships with senior executive and operational stakeholders.
- Support executive business reviews focused on ROI, KPIs, adoption maturity, and strategic alignment.
- Own the end-to-end management of technical initiatives, including issue tracking, prioritization, and customer communication.
- Proactively identify delivery risks, develop mitigation strategies, and remove roadblocks to ensure program success.
- Act as a senior escalation point for complex technical and delivery issues, coordinating cross-functional resolution.
- Partner with customers on structured change management strategies to ensure sustained adoption and value realization.
Data-Driven Value Realization & Commercial Impact
- Analyze product usage, operational data, and customer insights to identify optimization and expansion opportunities.
- Support renewals and expansion efforts by aligning demonstrated technical value to customer business outcomes.
- Develop customer success stories and case studies highlighting measurable results and enterprise-scale impact.
Cross-Functional Leadership & Professional Services Alignment
- Partner closely with Professional Services, Product, Support, Engineering, Sales, and Customer Success to deliver cohesive outcomes.
- Summarize and communicate customer feedback related to product gaps, bugs, and roadmap considerations.
- Influence internal prioritization by providing structured, data-backed insights from enterprise customers.
- Participate in the sales cycle as needed to gather technical requirements, shape solution approaches, and support proposals or SOWs.
- Contribute to the development of scalable delivery processes, playbooks, and best practices across the CX organization.
Requirements
- 7–10+ years of experience in Technical Account Management, Professional Services, Customer Success, Solution Consulting, or IT Project Management within a SaaS, CCaaS, or CPaaS environment.
- Preferred experience in financial services, healthcare/lifesciences, retail and consumer products.
- Proven track record of managing and delivering complex technical initiatives for enterprise customers.
- Strong technical acumen, including experience with APIs, CRM systems (e.g., Salesforce), and modern cloud-based enterprise platforms.
- Demonstrated experience defining scope, managing delivery plans, and coordinating multi-workstream projects.
- Experience with agile and/or waterfall implementation methodologies; PMP or equivalent certification preferred.
- Ability to align technical solutions to strategic business outcomes and ROI.
- Executive-level communication skills with the ability to influence and advise senior stakeholders.
- Strong analytical and problem-solving skills, with comfort operating in ambiguous environments.
- Excellent written and verbal communication skills with a consulting mindset and high attention to detail.
- Experience with contact center technology or customer experience platforms strongly preferred.
- Willingness to travel up to 25–30%.
- Commitment to continuous learning and enablement related to Talkdesk’s evolving platform and innovations.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
Python Development Manager - Observability
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Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Key responsibilities
Strategic Impact
- Drive long-term planning and continuous improvement of observability capabilities
- Identify gaps, initiate improvements, and balance competing priorities
- Enable teams to operate effectively through better tooling, processes, and clarity
- Introduce AI into coding processes
Leadership & Team Development
- Lead, mentor, and grow a team of software engineers ( Python, JavaScript / React)
- Set clear expectations, manage performance, and support career development
- Foster a culture of ownership, accountability and continuous improvement
- Remove blockers and maintain strong team engagement
Planning, Delivery & Requirements
- Lead requirements clarification with stakeholders and translate them into actionable engineering work
- Own and maintain application and platform roadmaps, aligning with organizational priorities
- Define, prioritize, and manage Jira epics, stories, and tasks
- Drive sprint planning, backlog management, and predictable delivery
- Ensure high-quality execution through effective Agile practices and CI/CD workflows
Cross-functional Leadership
- Collaborate with SRE, platform teams and service owners to design scalable solutions
- Act as a key coordination point between engineering, operations, and leadership
- Align observability initiatives with broader company goals
Engineering Contribution
- Contribute to code and perform code reviews
- Provide technical guidance and support architectural decisions
- Ensure engineering best practices across the team
Requirements
- 7+ years of experience in Software Development
- 3+ years experience in leading and mentoring software engineers as senior or lead developer
- Strong expertise in Observability (monitoring / logging / telemetry) tooling
- Experience with distributed systems and scalable architectures
- Proven ability to translate requirements into actionable engineering work
- Experience with Agile methodologies and delivery management
- Strong communication and stakeholder management skills
- Experience with AI development
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flexi Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave + Public Holidays
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.
The Security Team keeps Feedzai products and systems secure. We work on risk reduction and security issue mitigation as we continue to move forward and grow. We maintain compliance and security best practices aligned with industry standards, as we work in a very regulated environment and do develop our own software and services. The Security Team is involved from the beginning of production to meet and exceed our client expectations and be the top SME in the industry. We run our own Security Operations Center services and incident response with state of the art tools. We are dynamic, tenacious, and driven by our passion for fighting financial fraud and crime with our socially responsible products. Join Us!
You
You’ll be working with a team that's responsible for the security across all ongoing initiatives, products, processes and applications at Feedzai. This will be a very senior role within this team, someone able to work across teams and coach other more junior team members also.
Your day–to–day
- Design and architect robust security controls with 'secure by default' principles, ensuring long-term maintainability and systemic incident resilience across the organization;
- Review technical designs to identify security weaknesses and provide assistance on how to address them;
- Provide subject matter expertise on security across ongoing initiatives to the organization;
- Lead the technical execution of multi-team security initiatives, influencing cross-team priorities and aligning technical roadmaps with direct business impact;
- Work closely with other functional areas and/or departments in the identification of requirements and designing of solutions;
- Produce high-quality narratives and investment cases supported by facts and data, translating complex security challenges into comprehensive business language for company-wide stakeholders;
- Perform internal and external penetration tests, ensuring timeliness and accuracy of reports;
- Assist in the support of compliance with core applicable standards and regulations (PCI DSS, ISO/IEC 27001, SOC 2, NIST, CIS, GDPR) and participate in the audit processes.
Your Have & You Know-How
- Willingness to learn and to stay up-to-date with the state of the art;
- Break things attitude, so that we can improve (hacker-type of attitude);
- Expert knowledge across web, application, hardware & network security;
- Solid understanding of encryption, key management & distribution;
- Extensive knowledge and experience with cloud service providers such as AWS, Azure, or GCP;
- Extensive knowledge with Kubernetes security;
- Knowledge of PCI DSS, ISO/IEC 27001, NIST, CIS, and GDPR standards and regulations preferred;
- Strong business and financial acumen, with the ability to understand the economic implications (cost efficiency, operational burden, time-to-value) of security engineering decisions;
- 4+ years of relevant professional experience;
- Demonstrated experience developing, deploying, and monitoring secure systems;
- Demonstrated experience implementing AI-driven approaches to optimize security workflows and leading the adoption of new AI technologies;
- Global experience in leading and supporting cross-functional projects, interacting effectively with all levels of the company;
- Track record of managing projects with quality, detail, and consistency;
- Background in engineering with a deep passion for making all things secure;
- Excellent communication skills (written and verbal) with an ability to articulate complex topics in a clear and concise manner.
#LI-Remote #LI-MG3
Your First 30-Days at Feedzai:
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feedzai does not accept unsolicited resumes from recruiters or employment agencies.
Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.
Ready to apply?
Apply to Feedzai
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
As part of the Outbound Campaigns team, you will be working on breaking down a monolith and building Five9’s next generation, cutting-edge Modern microservices platform. An ideal candidate for us is an experienced engineering manager who has strong background in software development combined with proven leadership skills to mentor and grow high-performing engineering teams. This team is focused on building high performance scalable microservices with test driven development mindset.
Key Responsibilities:
- Be part of the Outbound Campaigns Team, focused on building the next generation outbound campaigns management features in the public multi-cloud and hybrid-cloud solutions.
- Lead, mentor, and develop a team of engineers, fostering a culture of collaboration and innovation.
- Oversee the design, development, and execution of engineering projects, ensuring quality, timelines, and budget compliance.
- Provide technical guidance and mentorship to engineers on the team
- Conduct code reviews and ensure high code quality and standards adherence
- Identify technical debt and propose and implement solutions for improvement
- Stay updated on emerging technologies and best practices in software engineering
- Collaborate with cross-functional teams like Product, Quality, Ops and other development teams to drive technical initiatives forward
- Conduct performance evaluations, set career development goals, and support professional growth for team members.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or related field (Master's degree preferred)
- 12 + years of experience in designing and developing distributed, and scalable systems, with at least 3 years in a leadership or management role
- Experience in breaking down monoliths into microservices with an emphasis on resiliency
- Proven experience managing and scaling engineering teams.
- Excellent problem-solving, communication, and leadership skills.
- Familiarity with Agile methodologies, DevOps practices, and modern engineering workflows.
- Experience working with cloud platforms, CI/CD pipelines, and scalable architectures is a plus
- Strong problem-solving skills and ability to think strategically
- Excellent communication and collaboration skills
- Ability to thrive in a fast-paced and dynamic environment
- You understand what it takes to run mission critical software in production
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flexi Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave + Public Holidays
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We are seeking a collaborative, systems-thinking Information Architect to help lead the transformation of our technical content ecosystem within the Product Content & Operations team. This role owns the structure and quality of the customer-facing help content, driving improvements to how content is organized, authored, and maintained across the product experience.
In this role, you will partner closely with Support, Marketing, and Product— to improve the quality and scalability of our help content, driving alignment on content types, templates, taxonomy, and terminology. This role combines hands-on content development with information architecture practices to improve customer experience, support outcomes, and product adoption.
Responsibilities
- Lead the design and implementation of information architecture within Five9’s Product Content team.
- Define and maintain departmental content models, including information types and reusable components.
- Establish structured templates for key information types (How-To, Concept, Reference, Troubleshooting, etc.).
- Develop and manage taxonomy and metadata structures that improve navigation and findability.
- Collaborate with cross-functional teams to identify alignment opportunities and reduce content divergence.
- Conduct audits and user research to identify gaps, redundancies, and structural improvements.
- Guide writers on adopting structured content templates and IA best practices.
- Lead modernization and restructuring efforts for legacy documentation.
- Influence the evolution of search and tagging strategies across the department.
- Serve as a mentor and IA subject matter expert within the writing team.
Qualifications
- 5+ years in Information Architecture, Content Design, UX Writing, Technical Writing, or related roles.
- Experience creating content models, taxonomy systems, and structured authoring frameworks.
- Experience leading IA initiatives within a documentation or product content environment.
- CMS, CCMS, or knowledge systems (MadCap, Zoomin, Paligo, AEM, ServiceNow, Confluence)
- Strong skills in facilitation, collaboration, and stakeholder influence.
- Experience analyzing and modernizing legacy content at scale.
- Experience preparing content for AI-driven systems (e.g., search optimization, metadata design, or content chunking for RAG/LLM pipelines).
- Bachelor’s with approximately 12 years of professional experience or a Masters degree with approximately 8 years of professional
This is a high-impact role where you’ll establish the core systems, models, and frameworks that enable scalable, consistent, high-quality content across the Product Content team. You will shape the foundation that improves customer experience, support outcomes, and product adoption for years to come, while gaining visibility and influence across multiple content-generating groups
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flexi Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave + Public Holidays
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9