Our global voice team is looking for a committed, experienced Senior Software Engineer who is passionate about creating high performing, scalable, and resilient mission critical services that are the foundation of Five9’s next generation contact center platform. You will have the opportunity to combine what you already know with new learnings, crafting a bespoke solution that serves our customers and partners.

Responsibilities:

• Participate in an Agile scrum team which practices DevOps.
• Write clean and well-documented code and tests.
• Deliver your code as part of an overall solution running in the public cloud.
• Develop and enhance our Media Server to support real-time integrations with Large Language Models (LLMs) and other AI services.

Required Skills:

• 5+ years professional experience in software development, with some being written in C and/or C++.
• Hands-on experience writing software for real-time communications signaling and media protocols (SIP, RTP, etc.).
• Ability to methodically troubleshoot complex systems.
• Excellent communication and organization skills, and a sense of ownership.

 Technical Skills:

• Modern C++ (C++17+), RTP/SIP, audio codecs, SIP/SDP, ASR/TTS integration, AI APIs, cloud platforms (AWS/Azure/GCP), CI/CD, containers, SRE principles.

Benefits:

• Five9 Shares
• Bonus Scheme
• 10% Flexi Benefit
• Meal Allowance
• Medical Insurance
• Life Insurance 
• 25 day Annual Leave + Public Holidays

Our global voice team is looking for a committed, experienced Senior Software Engineer who is passionate about creating high performing, scalable, and resilient mission critical services that are the foundation of Five9’s next generation contact center platform. You will have the opportunity to combine what you already know with new learnings, crafting a bespoke solution that serves our customers and partners.

Responsibilities:

• Participate in an Agile scrum team which practices DevOps.
• Write clean and well-documented code and tests.
• Deliver your code as part of an overall solution running in the public cloud.
• Develop and enhance our Media Server to support real-time integrations with Large Language Models (LLMs) and other AI services.

Required Skills:

• 3+ years professional experience in software development, with some being written in C and/or C++.
• Ability to methodically troubleshoot complex systems.
• Excellent communication and organization skills, and a sense of ownership.

Preferred Skills:

• Hands-on experience writing software for real-time communications signaling and media protocols (SIP, RTP, etc.).

 Technical Skills:

• Modern C++ (C++17+), RTP/SIP, audio codecs, SIP/SDP, ASR/TTS integration, AI APIs, cloud platforms (AWS/Azure/GCP), CI/CD, containers, SRE principles.

Benefits:

• Five9 Shares
• Bonus Scheme
• 10% Flexi Benefit
• Meal Allowance
• Medical Insurance
• Life Insurance 
• 25 day Annual Leave + Public Holidays

We are looking for a Distributed Systems Engineer with experience in building high-performing, scalable, enterprise-grade applications. You will be responsible for building API interfaces (for customers, UI team etc). You will be responsible for building a high performance queuing/storage engine. You will collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will work in a polyglot environment where you can learn new languages and technologies whilst working with an enthusiastic team.

Responsibilities

• Responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code

• Evaluate and propose improvements to existing system

Requirements

• 5+ years of industry experience

• Experience building and shipping large-scale, reliable, highly distributed systems

• Systems-level programming experience, especially in C, Go, Rust

• Expertise in L2, L3, and/or L4 networking protocols

• Good understanding of Linux networking and security

• Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc

• Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis

• Experience of working with public cloud infrastructure providers (AWS/Azure/Google Cloud)

• Understanding of Kubernetes concepts

• Excellent debugging and optimization skills

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet

• Contributions to open source projects is a plus

• Excited by the idea of optimizing complex solutions to general problems

• Attention to detail and ability to solve complex customer problems

• Own solutions end-to-end and driving the design, development, and deployment process

• Able to work across teams and level common, sustainable solutions

Senior UX Designer – We're seeking an experienced professional for our rapidly expanding CX team, to work alongside Leads in UX, UI and Service Design, Optimization and Consulting.

The opportunity:

Reporting into the Lead UX, this is a role requiring someone with excellent ecommerce/online experience, and who has a portfolio to prove it.

As Senior UX Designer, you’ll be a key part of the team and expected to take the initiative in ensuring the customers’ needs and our clients’ requirements are fully understood and met by the proposed solution. This is a practical role requiring someone with excellent technical ability who can lead and craft UX project deliverables across all phases of the design process, including running business requirements workshops, research and usability testing, and the creation of design artifacts such as journey maps, wireframes and prototypes.

What you’ll be doing:

• Designing and running product definition and UX requirements workshops
• Scoping and managing a variety of both qualitative and quantitative research
• Analysing research data to identify and generate meaningful insights and behavioural patterns
• Using design thinking techniques to identify opportunity areas for new experiences, propositions, products and services, then help bring together the thinking around feasible, and viable solutions
• Creating design artefacts – e.g., personas, journey maps, storyboards, process flows, information architecture diagrams, wireframes, prototypes, etc
• Communicating, defending and building consensus around the desired product strategy and/or suggested design approach
• Working closely with stakeholders, fellow designers, program managers and developers, contributing to the improvement of the design quality and final user experience
• Collaborating with Account Leads, Head of UX, Head of CX and clients as a part of the creative process, understanding business drivers and provide UX leadership to clients and internal teams
• Presenting and communicating your ideas and design rationale both to working groups and C-Suite

What you should have:

• Significant proven experience, ideally at an agency
• Compelling portfolio that demonstrates high quality, best in class UX design
• Breadth of experience in e-commerce or complex journeys.
• Experience owning the full UX process, including running discovery phases (both internal and external and qualitative and quantitative research), and solving complex problems using design-thinking methods and techniques
• Solid information, interaction and experience design skills
• Ability to understand the array of technical constraints, user goals and business requirements that shape current and future developments
• Excellent client communication skills
• Strong portfolio is a must

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

At VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS3 #LI-HYBRID

Opportunity 

UJET is seeking a Product Manager to drive the direction of our products and services by collaborating closely with Customer Service Managers, UX Designers, Engineers, Data Science team, QA and other Product Managers. The Product Manager will play an integral role in building the product vision with our customer’s needs in mind. This role will have critical responsibilities in defining, managing and shipping high quality new products and features with industry best user experience. The Product Team works closely with diverse, cross-functional teams and is exposed to product applications for a variety of market verticals.

Responsibilities

• Evolve feature concepts into detailed product requirements and specifications, through in depth product ideation, market research, feature evaluation, use case and target audience definition, goal and scope definition
• Work closely with stakeholders, user experience, engineering leads and other product managers to refine project scope, requirement details and prepare cross functional team to new projects
• Manage requirements and collaborating with design, engineering, quality assurance and go-to-market teams to ship new features, enhancements, and products
• Act as the key authority and point of contact for project development concepts, business strategy and business models.
• Manage multiple projects from concept to release; ensuring product requirements are well defined and understood by the entire project team, holding scrum meetings and ensuring the project fulfills defined specifications and goals.
• Study and evaluate assigned area of UJET’s product features, from actual use by primary user groups, prospect and customer feedback, and working with Customer Service to  recommending new features or enhancements
• Compile, analyze, and interpret quantitative and qualitative customer feedback and market research data, evaluating product fit, proposing and defining new feature enhancements
• Extract problem definitions, models, and constraints to help UJET build better products while dealing with ambiguous problems, limited resources and timelines 
• Present and review new features within company, with Marketing and Sales teams and customers
• Create and update product documentation ranging from data dictionary, product overviews, to detailed user guides
• Perform post launch feature user testing with end users and compile responses into a summary report highlighting areas of success and more importantly improvement opportunities

Requirements

• 3+ years of product management experience
• Minimum of 1 year of experience developing new and evolving features for SaaS platforms. 
• Solid agile and iterative software product development experience.
• Experience successfully managing complex web and mobile app projects from inception to launch.
• Demonstrated ability to define new concepts and features and take these from inception to launch for customers
• Track record of leading cross-functional teams to successfully launch commercial products.
• Strong analytical, problem-solving and organizational skills.
• Strong leadership and interpersonal skills
• Excellent oral and writing communication skills
• Entrepreneurial spirit
• BA/BS degree in computer science or a related technical field, or equivalent practical experience.

Annual PT Hiring Range: €50,000 - €65,000

*A candidate’s actual placement within this range will depend on geographic location, work experience, education, and/or skill level.

Meet the Team

As the legal team, we  support all areas of Fever by offering clear advice, risk management, and legal insight that allow teams to move quickly and stay focused on what matters. We ensure alignment with local laws and regulations to support safe and compliant growth wherever Fever operates.

Our team is structured in:l Intellectual Property, Mergers & Acquisitions (M&A), Joint Ventures, Privacy, and Paralegal support. Together, we cover the full legal landscape to meet the needs of a growing global business like Fever.

Our objective is to protect the Fever brand and confidential information. We do this by guiding regulatory compliance and business expansion, handling legal complaints and disputes, reviewing and creating legal documents, managing incident reports and insurance claims, and developing and advising on corporate policies.

Join us if you are ready to tackle global challenges and provide strategic legal leadership to protect the long-term success of a rapidly growing tech leader.

The Role

We are looking for a driven and ambitious lawyer to join our international In-House Legal Team, supporting Fever’s fast-growing operations with primary responsibility for Brazil. Reporting directly to the Lead Counsel IBERIA, you will play a key role in enabling Fever’s continued regional expansion in Portugal and the rest of Iberia region.

As Legal Counsel - Portugal, you will provide proactive, business-oriented legal support across a wide range of matters — from commercial contracts and corporate governance to regulatory and compliance issues. You’ll collaborate closely with teams such as Business Development, Tax, Finance, Product, Originals and Operations to provide pragmatic, solution-oriented legal guidance that supports Fever’s continued growth across the region.

This is an exciting opportunity to join a diverse, high-performing legal team that combines strong technical expertise with a business-oriented mindset. You’ll work in a dynamic, international environment where your input will have real impact, contributing to Fever’s mission to democratize access to culture and entertainment experiences worldwide.

What You’ll Do

• Drafting / revising Portuguese and English language commercial contracts, terms and conditions, RFP submission documentation and similar legal documents
• Supporting commercial teams in the negotiation of deals and documents
• Researching legal issues related to product development and regulatory compliance
• Coordinating with internal stakeholders and external advisors to prioritise and manage legal matters
• Assisting and participating in knowledge management and operational excellence within Legal, including by identifying the need for and participating in preparation of templates, guides, processes and similar documents and tools
• Participating in ongoing compliance functions and product advice as required 
• Upskilling, support, and growth of other team members

Who You Are

• Be a practising lawyer with 5+ years of post-qualification experience working in a Portuguese-speaking jurisdiction.
• Professional fluency in Portuguese and English is essential, with proficiency in an additional language a strong plus.
• Strong communication and collaboration skills, with a high level of emotional intelligence.
• Experience working on international projects or with global teams.
• A team player who is adaptable and eager to learn.

You can expect to join a team of diverse, hardworking, and kind professionals. We will strive to provide you with the tools and information needed to be successful in your role and grow professionally. We welcome applications from all backgrounds and invite them to demonstrate how they believe they can grow in this role.

This position will be located in Lisbon, with some flexibility for starting dates.

Why You’ll Love It Here

• Fever 40% discount: This discount is for personal use only.
• Free Candlelight Event: This voucher is for single use only and valid for 2 people. 
• We offer private health insurance, managed by UNA. This is paid 100% by Fever. 
• Meal tickets (Edenred): We have meal tickets worth 7.63 € per day, tax exempt.
• Wellhub Membership: Wellhub gives employees unlimited access to a selected number of gyms, studios, classes, training, and wellness apps. It is paid by Fever up to the Silver plan. 
• English and Spanish Lessons fully paid by Fever.
• 22 working days of vacation per year.
• You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!
• Free food and drinks in our kitchen.
• Home office friendly!

#LI-Hybrid 

Meet the Team

As the legal team, we  support all areas of Fever by offering clear advice, risk management, and legal insight that allow teams to move quickly and stay focused on what matters. We ensure alignment with local laws and regulations to support safe and compliant growth wherever Fever operates.

Our team is structured in:l Intellectual Property, Mergers & Acquisitions (M&A), Joint Ventures, Privacy, and Paralegal support. Together, we cover the full legal landscape to meet the needs of a growing global business like Fever.

Our objective is to protect the Fever brand and confidential information. We do this by guiding regulatory compliance and business expansion, handling legal complaints and disputes, reviewing and creating legal documents, managing incident reports and insurance claims, and developing and advising on corporate policies.

Join us if you are ready to tackle global challenges and provide strategic legal leadership to protect the long-term success of a rapidly growing tech leader.

The Role

We are looking for a driven and ambitious lawyer to join our international In-House Legal Team, supporting Fever’s fast-growing operations with primary responsibility for Brazil. Reporting directly to the Lead Counsel IBERIA, you will play a key role in enabling Fever’s continued regional expansion in Portugal and the rest of Iberia region.

As Legal Counsel - Portugal, you will provide proactive, business-oriented legal support across a wide range of matters — from commercial contracts and corporate governance to regulatory and compliance issues. You’ll collaborate closely with teams such as Business Development, Tax, Finance, Product, Originals and Operations to provide pragmatic, solution-oriented legal guidance that supports Fever’s continued growth across the region.

This is an exciting opportunity to join a diverse, high-performing legal team that combines strong technical expertise with a business-oriented mindset. You’ll work in a dynamic, international environment where your input will have real impact, contributing to Fever’s mission to democratize access to culture and entertainment experiences worldwide.

What You’ll Do

• Drafting / revising Portuguese and English language commercial contracts, terms and conditions, RFP submission documentation and similar legal documents
• Supporting commercial teams in the negotiation of deals and documents
• Researching legal issues related to product development and regulatory compliance
• Coordinating with internal stakeholders and external advisors to prioritise and manage legal matters
• Assisting and participating in knowledge management and operational excellence within Legal, including by identifying the need for and participating in preparation of templates, guides, processes and similar documents and tools
• Participating in ongoing compliance functions and product advice as required 
• Upskilling, support, and growth of other team members

Who You Are

• Be a practising lawyer with 5+ years of post-qualification experience working in a Portuguese-speaking jurisdiction.
• Professional fluency in Portuguese and English is essential, with proficiency in an additional language a strong plus.
• Strong communication and collaboration skills, with a high level of emotional intelligence.
• Experience working on international projects or with global teams.
• A team player who is adaptable and eager to learn.

You can expect to join a team of diverse, hardworking, and kind professionals. We will strive to provide you with the tools and information needed to be successful in your role and grow professionally. We welcome applications from all backgrounds and invite them to demonstrate how they believe they can grow in this role.

This position will be located in Lisbon, with some flexibility for starting dates.

Why You’ll Love It Here

• Fever 40% discount: This discount is for personal use only.
• Free Candlelight Event: This voucher is for single use only and valid for 2 people. 
• We offer private health insurance, managed by UNA. This is paid 100% by Fever. 
• Meal tickets (Edenred): We have meal tickets worth 7.63 € per day, tax exempt.
• Wellhub Membership: Wellhub gives employees unlimited access to a selected number of gyms, studios, classes, training, and wellness apps. It is paid by Fever up to the Silver plan. 
• English and Spanish Lessons fully paid by Fever.
• 22 working days of vacation per year.
• You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!
• Free food and drinks in our kitchen.
• Home office friendly!

#LI-Hybrid 

The Solutions Engineer is an expert who understands customer-specific needs in order to provide business-driven consulting to prospects as well as existing customers. SE’s provide business-centric expertise that helps our Sales team establish market and deal-level visibility that resonates, clearly differentiating our solutions from the competition. This Solutions Engineer is regarded as an experienced operator/practitioner in the AI-powered CX space and is highly knowledgeable about the unique nuances of this industry. Solutions Engineers must be able to move between many key facets of the sales cycle from pre-sales engineering support to solution qualification and execution, to solution architecture and post-sale upsell. The Solutions Engineer is recognized as a credible thought leader, is confidently able to address C-level discussions, and able to help the seller effectively expand the revenue opportunities.

RESPONSIBILITIES:

• Understand customer-specific needs to provide business-driven consulting to prospective and existing customers. 
• Provide business-centric expertise that helps our Sales team establish market and deal-level visibility that resonates with prospects and customers, clearly differentiating our solutions from the competition.
• Be regarded as an experienced operator/practitioner in the Contact Center space and is highly knowledgeable about the unique nuances of this industry. 
• Solutions Engineers must be able to move between many key facets of the sales cycle from pre-sales engineering support to solution qualification and execution, to solution architecture and post-sale upsell. 
• The Solutions Engineer is recognized as a credible thought leader, is confidently able to address C-level discussions, and able to help the seller effectively expand the revenue opportunities.

REQUIREMENTS:

• Deeply understands the dynamics of AI-powered CX market; 
• Demonstrates an exceptional level of internal and external customer responsiveness
• Exhibits exceptional cross-team collaboration and internal customer support
• Provides excellent consulting, listening and communication skills, evidenced by the ability to establish influential relationships with diverse customers/prospects, including executive-level business owners
• Exhibits expert facilitation skills for meetings and group activities, both virtual and live, demonstrating the ability to guide groups, listen and question effectively (includes corporate/executive briefings)
• Possesses superior presentation skills, both virtual and live within a “tell show tell” format
• Has excellent written communication skills, demonstrates the ability to write with purpose and accuracy
• Is adept at critical thinking, problem solving and decision-making skills that balance thoughtful analysis with timely responsiveness
• Has self-directed work habits, exhibiting strong initiative, drive, creativity, maturity, self-assurance
• Exhibits strong teamwork skills and ability to act as a strategic partner to the client and account team
• Meets weekly with direct manager in order to review pending priorities, reflect on recent accomplishments and how to overcome challenges
• Travels to internal meetings and customer sites as warranted (travel estimate 20-50%)

CORE COMPETENCIES:

• 3+ years of Solutions Engineering experience in a related AI and/or SaaS field 
• 2+ years of related industry experience
• Excellent interpersonal, communication, persuasion, presentation and writing skills
• Must be willing to work in a fast-paced startup environment
• Superior presentation skills
• Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
• In-depth knowledge of Customer Service Software, Business Intelligence, Workforce Engagement Management, Artificial Intelligence
• Bachelor's Degree in a technical field; or equivalent experience

At Talkdesk, the Web Team is based on multidisciplinary expertise to build the next generation of digital user experiences.

We design experiences that tell compelling stories and put our users at the center of every interaction. We combine design, development, and performance thinking to create scalable, high-impact web journeys that elevate our brand and drive measurable growth. 

We strongly believe that true value stems from knowledge, not from position, we promote agile and collaborative practices, and we strive to treat others with respect and deference.

Role requirements

• Champion Talkdesk's brand and translate it into compelling high-end visual deliverables applied for the web, digital touchpoints and campaigns.
• Lead end-to-end UX/UI initiatives from research to high-fidelity design, and optimization.
• Create and evolve design systems and visual frameworks, enabling team members within and outside the team in its application.
• Focus on responsive, visually polished designs across various touchpoints and breakpoints.
• Translate user-centered website product functionality into user flows, wireframes and prototypes.
• Validate design concepts measuring usability, considering market analysis, SEO metrics, and marketing needs, and balance against technical constraints/opportunities.
• Optimize solutions based on user input, tests and metrics.
• Design high-fidelity mockups with attention to typography, color, iconography, and motion.
  
  
• Create motion concepts to illustrate ideas & interaction principles.
• Create iconography and illustrative elements that enhance the visual experience.
• Work very closely with the digital development, content and SEO teams to deliver the best output.
• Stay up to date with the latest design, AI, and technology trends, experimenting with new tools and workflows.
  
  
• Synthesize research insights and communicate them to the team and business stakeholders in a compelling way.
• Present design solutions confidently to stakeholders, facilitating discussions and building trusting relationships.
• Able to plan, estimate and take responsibility for on-time deliverables.
• Willing to collaborate across teams and work with feedback from team members, designers, developers, and the marketing team.
• Mentor team members to up-level their capabilities

Qualifications and characteristics

• 6+ years within a dedicated digital design role (agency or client-side).
• Exceptional visual design aesthetics with a strong UX/UI portfolio to demonstrate craft, interaction, and motion.
• Experience in user experience, user testing, and user research.
• Experience working with, and creating design systems.
• Proven ability to design brand identities, grid systems, responsive layouts and applications for web, desktop and mobile.
• Strong attention to visual detail, typography, color, and motion principles.
• Experience in Agile and Sprint working methodologies.
• Strong experience in Figma.
• Strong organizational skills and flexibility to adapt to different processes and workflow.
• Handle tight deadlines with ease, and able to work on multiple projects
• C-Level English both written and Spoken.

A plus:

• Motion design & illustration skills.
• Experience experimenting with emerging AI-first design tools.
• Experience with using CMS such as Wordpress or others.
• Working knowledge in HTML/CSS.
• Basic understanding of web development languages and technologies as well as Bootstrap framework behavior.
• Exposure to web personalization methodology and platforms.

The Role

We are an IoT startup turning massive-scale, low-power device data into real-world impact. With a live fleet of more than one million connected devices, we generate high-volume telemetry every day. We are looking for a passionate Frontend Developer to help us turn the raw data into intuitive, powerful visual experiences, in a flexible hybrid setup combining remote and in-office work from our new office in the center of Porto.

You will join an interdisciplinary agile product team and help design and build modern web applications that make complex data easy to understand and act upon.

We are looking for someone curious, pragmatic and collaborative who enjoys solving problems, improving user experience, and continuously refining how the team works.

Your responsibilities

• Take end-to-end ownership across the full lifecycle, collaborating with engineers and UX designers, to design, build, test, deploy and maintain frontend features
• Implement responsive, user-friendly interfaces for data-driven applications
• Contribute to architecture, design and technology discussions
• Continuously improve code quality, documentation and technical debt
• Review pull requests and design proposals from teammates
• Participate in agile software development activities (e.g. planning meetings, reviews, retrospectives…)

Requirements

• 5+ years of professional software development experience
• Strong experience with TypeScript and modern frontend development
• Experience with Angular or similar frontend frameworks
• Good understanding of frontend architecture, design patterns and web technologies
• Experience with software testing (TDD is a plus)
• Familiar with containerised applications (Docker)
• Solid experience with Git, and CI/CD best practices (Gitlab CI)
• Fluent in English

Nice to have

• Experience with monorepos and build tools (e.g. Nx)
• Experience building large-scale frontend applications

Work authorization: Applicants must be legally authorized to work in Portugal. Unfortunately, we are not able to sponsor visas for this role.

Our Frontend Stack

• TypeScript 
• Angular 
• Nx 
• Cypress/Jest

The Role

We are an IoT startup turning massive-scale, low-power device data into real-world impact. With a fleet of more than one million connected devices, we generate high-volume telemetry every day. We are looking for a passionate Backend Developer to help enrich, transform and distribute this data in a flexible hybrid setup combining remote and in-office work from our new office in Portugal.

You will join an interdisciplinary agile product team and contribute to the design, implementation and operation of distributed backend services. Together with your team, you will build reliable, scalable systems that process large volumes of device data and power customer-facing products.

We are looking for someone curious, pragmatic and collaborative who enjoys solving complex problems, automating repetitive tasks, and continuously improving how the team works.

Your responsibilities

• Design and implement backend services, including tests and  technical documentation
• Deploy and operate services using CI/CD best practices
• Take end-to-end ownership across the full lifecycle: design, implementation, testing, deployment and operations
• Monitor services and data streams and respond to anomalies
• Provide 3rd-level support and ensure service availability during business hours
• Review merge requests and design documents from teammates
• Participate in agile software development activities (e.g. planning meetings, reviews, retrospectives…)

Requirements

• 5+ years of professional software development experience
• Strong experience with Kotlin or Java
• Solid knowledge of backend architecture, distributed systems and API design
• Experience with SQL (PostgreSQL) and/or NoSQL (DynamoDB)
• Familiarity with messaging systems (Kafka, SQS, SNS)
• Experience building and operating containerized services (Docker, Kubernetes, ECS or Fargate)
• Solid understanding of software testing (TDD is encouraged but not mandatory)
• Curious and never afraid of learning to master new tools, technologies, and methodologies
• Fluent in English

Nice to have:

• Geospatial data experience
• Gradle knowledge
• Linux / Unix shell skills

Work authorization: Applicants must be legally authorized to work in Portugal. Unfortunately, we are not able to sponsor visas for this role.

Our Backend Stack

• Kotlin / Java 
• Apache Kafka 
• SQS 
• DynamoDB 
• CockroachDB
• Gradle
• Docker
• Kubernetes 

Your Mission Should You Choose To Accept It: 

As our Business Development Manager you drive the growth and expansion of TSH by identifying and pursuing new business opportunities, establishing strategic partnerships, and increasing revenue through the acquisition of new clients. You believe in the unlimited possibilities of our multiproduct brand and see endless commercial opportunities to drive our business forward. You recognize the power of our B2B community and can motivate your network in using TSH to the fullest benefit for both. You are curious by nature, proactive, and always looking to meet new people! 

In Case You Do Not Know Who, We Are (ahem):  

Redefining hybrid hospitality since 2012, TSH (The Social Hub) sets standards on a global scale. Offering a community-driven, socially inspired hotel concept with student accommodation, as well as long and short hotel-stay options, eat & drink, gym, rooftop bar facilities, and coworking for every demographic, the company’s success is unprecedented. With 22 hotels in 8 countries, The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn, and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone.  

What You'll Do 

• You'll conduct market research and analysis to identify potential business opportunities, target markets, and customer segments. 
• You'll stay updated on industry trends, market changes, and competitor activities to identify new leads and emerging markets. 
• Your proactive approach will lead you to seek out and generate new business leads through various channels, such as networking, cold calling, referrals, and attending industry events.
• You'll develop and implement effective lead generation strategies to create a pipeline of potential clients.
• You'll work with and give direction to the digital marketing team on online lead generation campaigns.
• You'll engage with prospective clients through phone calls, emails, presentations, and meetings to introduce the company's products or services.
• You'll build and maintain strong relationships with key decision-makers, influencers, and stakeholders to enhance the likelihood of successful business partnerships. 

Who You Are:

• You have a Bachelor's degree
• You have at least 8 years of relevant work experience 
• You can operate with little oversight, not dependent on consultants for content, and comfortable rolling up your sleeves when creating a dynamic team culture. 
• You'll set an example through a professional, friendly attitude towards your team and community. 
• You'll lead by example, with the TSH brand values in mind & demonstrate exceptional product knowledge to deliver the expected results. 
• You'll be responsible for your own personal planning and work organization.   
• You'll demonstrate excellent problem analysis skills and decision making.   
• You have a proactive, hands-on mentality, as well as the drive and ambition to grow with the organization. 
• You are a true connector and can get your foot in the door with target companies. 
• You are super organized, accurate, and bursting with energy  
• You are fluent in English and Portuguese (written and spoken); any other language is a plus!
• You are eligible to work in Portugal  
  

What Do We Offer You?  

• The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities 
• We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future
• The chance to learn and grow in your role with the potential for future growth
• Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family!
• The freedom to work remotely or to come to the office – whatever suits you best!
• A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and benefit stuff 

Where people come together, committed to providing the best space, experience, and co-working space for our community and even more so, the people who work for The Social Hub. With everything from mental health support to leadership training and more, we are here to help you grow as much as we do as a company. We promote a workplace where society comes together to do better and we do this no matter the age, gender, sexual orientation, ethnicity, and national origin. Your fascinating characteristics are what make us different, so come as you are.