How you’ll demonstrate Ownership

We are seeking an AI Platform Engineer to join the Cognite Atlas AI Product team in Phoenix, AZ, to engineer, build, and operate the production-grade, multi-cloud platform that enables our internal and partner teams to build, deploy, and manage industrial AI agents. You will be responsible for creating the core services, frameworks, and infrastructure for our "agent builder workbench" and agent runtime, focusing on scalability, reliability, cost-efficiency, and security. Your work will directly impact industrial efficiency and sustainability, which is critical to our mission of powering a high-tech, sustainable, and profitable industrial future.

The Impact you bring to Cognite

• Design, build, and maintain the core Python SDKs and services for the Atlas AI platform. Create clean abstractions that empower Solution Engineers to easily define and test agents and workflows.
• Build the core agentic runtime, ensuring it is scalable, meets its SLOs, and can reliably manage the state, orchestration, and execution of industrial agents.
• Develop a robust, governed, and secure framework for AI agent tool-use. Engineer the platform components that allow solution engineers to safely add new tools (e.g., API calls, database queries) and that manage the secure execution, monitoring, and access control for those tools.
• Manage the LLM serving layer, including deploying and optimizing models for low-latency/high-throughput inference. Build and maintain model routing logic to select the most appropriate model (e.g., performance vs. cost) for a given task.
• Implement evaluation and observability for all AI services. Create standardized frameworks for systematically evaluating the performance, accuracy, cost, and safety of LLMs and agentic workflows. Drive the implementation of robust, automated testing strategies for LLM-based systems.
• Own the full development lifecycle for services in a production SaaS environment. This includes establishing automated code coverage goals, rigorous code reviews, defining SLOs, participating in on-call rotations, and ensuring a fast and effective incident response process.
• Work closely with the Lead Architect to translate the technical vision into implemented, production-grade services. Act as a key partner for the Solution Engineers (your internal customers) to understand their needs and abstract common patterns into reusable, robust platform components.
• Stay up to date on the latest developments in the field, and mentor junior developers.

Required Qualifications

• Bachelor's or Master’s degree in Computer Science or a related field, or equivalent practical experience.
• 8+ years of professional experience in backend software engineering, platform engineering, or MLOps, with a proven track record of architecting and operating complex systems at scale.
• 2+ years of hands-on experience building applications or platforms on top of AI/ML models or LLMs.
• Expert-level proficiency in Python and a strong background in software architecture, robust API design, and building maintainable, well-documented SDKs for other developers.
• Hands-on experience with Kubernetes (K8s) and building services on managed PaaS in a multi-cloud environment (AWS, Azure, GCP). Strong understanding of Infrastructure as Code (e.g., Terraform).
• Proven experience building and operating production-grade SaaS software. Understanding of the full development life cycle, including CI/CD, monitoring, telemetry, and on-call incident response.
• Practical experience with LLM orchestration frameworks (Bedrock, Vertex, Semantic Kernel, LangChain).
• Strong verbal and written communication skills, with the ability to articulate complex technical designs and decisions clearly.

Preferred Experience

• Hands-on experience deploying and managing LLMs in production using high-performance serving frameworks.
• Experience with MLOps/LLMOps tools for tracing, monitoring, and evaluating LLM applications (LangSmith, Arize, Phoenix, or equivalent).
• Experience with RAG Infrastructure, embedding generation pipelines, vector database integrations, and high-performance vector similarity search APIs.

A snapshot of our many perks and benefits as a Cogniter

 

 

 

Learn more about us

 

 

 

• Impact 2025
• Cognite's Industrial AI: Moonshot
• We’re globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi.

 

 

Equal Opportunity

Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.

About the Role:

We are looking for a Director of Financial Institution Sales. The Director will be responsible for building the banking and credit union funding channel in their territory / selling Upgrade’s credit products including personal unsecured loans, card receivables, indirect auto, home improvement and potentially other consumer credit products to CLO/CFO/CEOs at depositories. This position reports to the EVP, Head of Investor Group.

The role can be remote or hybrid with our San Francisco HQ.

What You’ll Do: 

• Present Upgrade’s unsecured consumer loans and any subsequent products that Upgrade develops to banks and credit unions.
• Represent upgrade at regional conferences including speaking engagements to generate bank/credit union partnership leads
• Manage pipeline from lead generation to closing 
• Work closely with onboarding and execution team to move partnership relationship forward, track success strategies in CRM
  
  

What We Look For:

• 7+ years of experience in bank sales at a software, financial technology, or asset management firm, whole loan sales/trading
• Extensive contact list of bank clients and credit unions in the region
• Advanced knowledge of consumer credit products and general investing markets 
• Strong understanding of how banks/credit unions operate and their decision-making framework: risk returns, capital requirements, loss provisions, regulatory considerations, etc.
• Proven measurable success in growing sales pipeline
• Superior written and verbal communication skills
• Good judgment and excellent interpersonal skills
• Ability to operate in a fast-paced environment and recognize and focus on critical issues
• Salesforce specific CRM experience a plus

What We Offer You: 

• Competitive salary and stock option plan
• 100% paid coverage of medical, dental and vision insurance 
• Flexible PTO
• Opportunities for professional growth and development 
• Paid parental leave
• Health & wellness initiatives

The compensation range of this position in San Francisco, CA is USD $170,000-$250,000 plus equity and benefits. Within this range, an individual's pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience.

For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.

About the Role

Gusto is looking for a Paid Social Marketing Lead to own our paid social program end-to-end, from brand awareness through conversion, across social channels such as Meta, LinkedIn, Reddit, and TikTok. This is a high-visibility, high-impact role at the intersection of performance marketing, creative strategy, and AI-powered workflow design. You will serve as the strategic lead for paid acquisition across paid social and adjacent channels, setting the framework for how paid media operates within Gusto's demand generation engine. You'll have full strategic and creative latitude over one of Gusto's most important acquisition channels, with direct influence on pipeline and revenue. If you're a full-funnel paid social operator who thinks in systems, holds creative and data rigor in equal measure, and uses AI as a genuine daily tool, we want to meet you.

About the Team

As a member of Gusto’s Demand Generation team, you will be embedded specifically within Paid Acquisition, a focused group responsible for driving awareness and pipeline through paid media. This team operates with high autonomy, a bias for experimentation, and a culture of cross-functional partnership. We hold ourselves to a high standard, move fast, and genuinely believe that being AI-native is part of what it means to do this job well today.

Here's what you'll do day-to-day:

• Own paid social strategy and execution across Meta, LinkedIn, Reddit, Quora, and TikTok, driving full-funnel campaigns from brand awareness through retargeting and conversion, with accountability to pipeline and revenue targets.
• Manage significant, multi-million dollar budgets with rigor, including campaign pacing, forecasting, budget-vs-actuals analysis, and making the case for paid social investment in imperfect attribution environments.
• Define and socialize Gusto's paid acquisition measurement framework, including attribution philosophy and budget allocation principles, establishing this as the standard for the broader marketing team.
• Lead creative strategy and testing at scale: briefing creative studios and agencies, structuring meaningful experiments, interpreting complex data sets to drive actionable insights, and building a clear learning roadmap.
• Act as Gusto's internal subject matter expert on paid social and AI-powered marketing workflows, developing playbooks and frameworks adopted across the marketing org.
• Partner with Web Marketing to align on landing page strategy, message match, and post-click conversion, because paid social performance doesn't end at the click.
• Manage agencies and contractors, and an IC by setting clear expectations, reviewing quality, and holding partners accountable to results.
• Use AI tools as a consistent, habitual part of your workflow: generating campaign briefs, developing copy variants, accelerating audience research, and building reusable systems that raise the bar for the whole team.
• Collaborate cross-functionally with Integrated Marketing, Communications, and Web to align paid social with integrated campaigns, product launches, and earned media moments, and bring performance data back upstream to influence creative production and asset strategy.

Here's what we're looking for:

• 12+ years of paid social experience or equivalent at a B2B SaaS, performance marketing agency, or high-growth consumer organization.
• Full-funnel ownership across two or more major paid social platforms (Meta, LinkedIn, Reddit, Quora, TikTok) with significant budget responsibility and a track record of driving measurable pipeline impact.
• Demonstrated experience managing external agencies and/or contractors, setting expectations, measuring performance, and holding partners to a high bar.
• Strong creative strategy and testing instincts: you know how to structure a test, distinguish a learning from a result, and translate performance data into creative direction.
• AI-fluent in practice, not just in theory; you use AI tools consistently in your day-to-day workflow to accelerate briefs, copy, and analysis, and have a track record of implementing AI-driven efficiencies for your team.
• Excellent cross-functional collaborator who can translate integrated briefs into paid social strategy, advocate for what the channel needs, and work effectively alongside brand, web, and comms partners.
• You are analytical and data-driven, with a clear point of view on attribution in imperfect measurement environments and comfort communicating paid social's contribution to business outcomes.

Compensation

Our cash compensation amount for this role is $151,020/yr to $180,000/yr in Denver, Phoenix/Scottsdale, Las Vegas, Chicago, and Atlanta, and $177,550/yr to $210,000/yr for San Francisco & New York. The cash compensation range for Toronto is (CAD) $134,285 - $158,000. Final offer amounts are determined by multiple factors including candidate location, experience and expertise, and may vary from the amounts listed above.

WHAT YOU WILL DO

onX is seeking a Senior Backend Engineer with a passion for building scalable platform Identity and Access Management (IAM) systems. Your focus will be on designing, developing, and scaling secure authentication, authorization, and user management services that are foundational to our platform. You will play a key role in evolving our IAM platform and delivering seamless cross-platform authentication across iOS, Android, and web.

You will be part of our Core Services team that enables product teams to build faster and more securely by providing core infrastructure, services, and patterns. This is a great opportunity to help shape the future of how users securely access and interact with onX's suite of outdoor technology products.

This position reports to the Director of Engineering, Core Services.

TECHNOLOGIES WE USE

Our backend engineers primarily work in Go running in Kubernetes on Google Cloud Platform. The IAM team works extensively with identity platforms (Ory Kratos, Hydra, Oathkeeper), distributed databases (CockroachDB), and OAuth 2.0/session management patterns. Understanding mobile authentication tradeoffs (WebView vs. browser-based auth, token-based patterns) is particularly relevant for this role.

As an onX Senior Backend Engineer, your day to day responsibilities would look like:

(Essential Job Duties)

• Build scalable, secure IAM services that enable new features and products across the onX suite of apps
• Design and implement backend systems focusing on observability, fault-tolerance, security, and high performance
• Drive architectural decisions related to Identity and Access Management, ensuring alignment with and advancing our broader platform strategy
• Define and implement SLIs/SLOs for IAM services; drive reliability engineering practices including incident response and performance optimization
• Write thorough unit, integration, and acceptance tests to ensure high service quality and maintainability
• Document APIs, service architectures, and technical decisions for internal stakeholders and external partners as needed
• Collaborate closely with fellow engineers, product managers, and other stakeholders through design reviews, paired programming, and cross-functional planning sessions
• Leverage and extend existing onX services and platform patterns to drive consistency and reduce duplication
• Proactively improve system monitoring, alerting, diagnostics, and operational readiness of IAM-related services
• Participate in an on-call rotation to ensure backend services remain highly available and reliable
• Mentor and share knowledge with engineers on your team
• Lead by example and embody onX's company values, fostering a culture of technical excellence, ownership, and collaboration
•  

LOCATION

onX has created a thriving distributed workforce community across several US locations. This position can be performed from an onX corporate office, “Basecamp,” or “Connection Hub". 

• Corporate Offices: onX was founded in Montana with offices in Missoula and Bozeman. If you prefer to work in an office at least part of the time this is a great option.
• Basecamps: Basecamps are established virtual workforce communities where a sizable number of distributed team members group for work, volunteering, socializing, and adventure.  
  • Our current Basecamps are located within a 90-mile radius of the following: Austin, TX; Charlotte, NC; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA. 
• Connection Hubs: Connection Hub locations are smaller, emerging communities of distributed team members. 
  • Our current Connection Hubs are located within a 60-mile radius of the following: Boise, ID; Charleston, SC; Dallas/Fort Worth, TX; Phoenix, AZ; Richmond, VA; Spokane, WA; and Vermont.

WHAT YOU’LL BRING

• B.S., M.S., or equivalent experience in computer science or a related field
• Eight or more years of professional software development experience, with API development as a primary focus for at least three of those years
• Strong Go/Golang backend development experience with RESTful API design
• Experience building and debugging distributed, scalable, highly available microservices architecture
• Solid understanding of identity systems: OAuth 2.0, session management, bearer token authentication, SSO integrations
• Experience with distributed databases (CockroachDB or similar PostgreSQL-compatible distributed systems) and relational databases (PostgreSQL, MySQL)
• Excellence in designing and developing modern APIs and scalable systems that ensure reliability and extensibility
• Familiarity with Docker, Kubernetes, and infrastructure-as-code technologies such as Terraform
• Strong computer science foundation
• Security-first mindset -- you think about threat models, secure defaults, and defense in depth as part of your design process
• You evaluate technologies and solutions based on merit, stability, performance, and the ability to debug
• Ability to write maintainable, well-tested code that's easy for others to understand
• A strong sense of ownership of your work
• Advocacy for customers -- both internal colleagues and end users -- and their experience
• Permanent US work authorization is a condition of employment with onX

Preferred Qualifications

Though not required, we would be thrilled to consider candidates with any of the following:

• Experience with identity platforms such as Ory Kratos, Auth0, Cognito, or similar
• Experience with the Ory Stack, especially Hydra, Kratos, and Oathkeeper
• Experience with Authzed SpiceDB, Google Zanzibar, or AWS Cedar for fine-grained authorization
• Understanding of mobile authentication patterns: WebView vs. browser auth tradeoffs, token-based flows across iOS/Android/web
• Reliability engineering experience: SLI/SLO implementation, incident response, performance optimization
• SOC2 compliance experience or familiarity with security audit frameworks
• Experience with Elixir or the Phoenix Framework
• Familiarity with Google Cloud Platform
• Experience working with a distributed team

COMPENSATION

onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $146,000 to $182,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE ARE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits including a no-monthly-cost medical plan 
• Parental leave plan of 5 or 13 weeks fully paid
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle in and outside of the gym
• Flexible time away package that includes PTO, STO, VTO, quiet weeks, and floating holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PS@onxmaps.com. 

Position open until filled. 

#LI-Remote

THE COMPANY:

Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

Open to Remote USA, San Francisco, CA ideal.

ROLE AND RESPONSIBILITIES:

The Enterprise Systems Engineer who leads with AI – not as a tool on the side, but as the foundation of how enterprise systems are implemented, integrated, and operated. The Enterprise Systems Engineer will own the technical execution of our HRIS and ERP ecosystem, leveraging Claude, Gemini, and Cursor to drive implementation velocity, integration quality, and continuous system improvement. The Enterprise Systems Engineer will be an intelligent system engineer and builder for the data pipelines and AI agentic workflows connecting Juul Lab’s global HCM, ERP, and CRM landscape. We are looking for a developer who doesn't just "connect" systems but builds an autonomous, resilient integration layer. This role shall bring deep platform knowledge and the judgement to know when to configure, when to code, and when to let AI do the heavy lifting.

KEY RESPONSIBILITIES: 

• Serve as a cross-functional technical expert across the HRIS with the Enterprise Systems (ERP) ecosystems ensuring system integrity, data quality, and alignment with evolving business requirements
• Identify, pilot, and scale low-friction AI use cases across Enterprise Systems – including streamlining internal operations
• Lead HRIS and ERP implementations using AI-augmented methodologies – from requirements extraction and gap analysis through UAT script generation, training material creation, and post go-live support
• Leverage Cursor with LLM-pair programming (Claude/Gemini) to achieve step-change development velocity on integration builds, transformation scripts, and API documentation
• Generate and maintain UAT test scripts, data migration mappings, and functional specifications documents using AI tooling – reducing manual authoring time
• Produce high-fidelity technical documentation using AI tooling to draft than human review to validate
• Write and maintain robust code (Python, JavaScript, or SQL) to automate business logic and system You will move beyond "out-of-the-box" features to build custom solutions that solve complex enterprise challenges
• Serve as the technical lead for massive "Source-to-Target" migration workstreams. You will personally execute the ETL processes, ensuring that legacy data is scrubbed, normalized, and mapped correctly into modern environments
• Develop and maintain AI-augmented workflows within the Juul Labs ecosystem, utilizing Claude and Gemini to build intelligent agents that assist in compliance monitoring and cross-system data reconciliation

• Identify architectural weaknesses and implement preventative measures to ensure long-term platform stability across the HRIS and ERP ecosystem
• Advanced proficiency in Cursor for rapid prototyping and code review
• Hands on experience with Claude/Gemini for agentic workflow design, requirements synthesis, test generation, and documentation automation
• Experience integrating AI tooling into enterprise delivery workflows – not just productivity, but team-level process change
• Deep understanding of the data objects and backend structures of Tier 1 platforms (e.g., Workday, Acumatica, Big Query, ServiceNow)
• Strong working knowledge of Workday HCM - data model, integration framework (EIBs, Workday Studio, or Extend), and business process configuration
• Expert proficiency in SQL (data profiling, validation, stored procedures, CTEs, performance tuning) for data profiling and validation. You must understand complex relational schemas and how to maintain referential integrity across disparate Expert proficiency in at least one high-level language (Python, JavaScript, C#, or Ruby)
• Deep hands-on experience with REST/SOAP API Design, JSON/XML parsing, and iPaaS platforms. You should be comfortable building custom connectors
• Experience with version control (Git), CI/CD pipelines for system updates, and producing high-fidelity technical documentation (ERDs, Sequence Diagrams)
• Documentation Excellence: Mastery in producing high-fidelity technical artifacts including Sequence Diagrams, RDs, Data Flow Diagrams, and Functional Specification Documents (FSDs)

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• 5+ years of technical experience in Systems Engineering, Integration Development, or ERP/HCM implementation
• Must have personally executed at least two enterprise-scale HCM or ERP implementations or global system migrations
• Demonstrated track record of adopting AI tools to change how work gets done – redesigning delivery workflows around LLM capabilities
• Excellent verbal and written communication skills with a proven ability to work cross-functionally
• Demonstrated experience with data analysis, validation, and working with large data sets
• Exceptional ability to deconstruct complex business rules into logical, executable code
• Strong analytical, problem-solving, and organizational skills

EDUCATION:

• Bachelor’s degree in Computer Science, Software Engineering, or a related quantitative

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
• 401(k) plan with company matching
• Plus biannual discretionary performance bonuses

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. #LI-remote

Who we are

About the role

Join Gatik in Phoenix, AZ and help support the future of autonomous trucking. In this role, you will operate CDL or box trucks while working alongside advanced vehicle technology that powers Gatik’s middle-mile logistics network.

We’re looking for experienced, safety-focused drivers who are comfortable with new technology and excited to be part of the next generation of freight transportation.

Who we are

About the role

Join Gatik in Phoenix, AZ and help support the future of autonomous trucking. In this role, you will operate CDL or box trucks while working alongside advanced vehicle technology that powers Gatik’s middle-mile logistics network.

We’re looking for experienced, safety-focused drivers who are comfortable with new technology and excited to be part of the next generation of freight transportation.

Who we are

About the role

Join Gatik in Phoenix, AZ and help support the future of autonomous trucking. In this role, you will operate CDL or box trucks while working alongside advanced vehicle technology that powers Gatik’s middle-mile logistics network.

We’re looking for experienced, safety-focused drivers who are comfortable with new technology and excited to be part of the next generation of freight transportation.

Who we are

About the role

Join Gatik in Phoenix, AZ and help support the future of autonomous trucking. In this role, you will operate CDL or box trucks while working alongside advanced vehicle technology that powers Gatik’s middle-mile logistics network.

We’re looking for experienced, safety-focused drivers who are comfortable with new technology and excited to be part of the next generation of freight transportation.

Who we are

About the role

Join Gatik in Phoenix, AZ and help support the future of autonomous trucking. In this role, you will operate CDL or box trucks while working alongside advanced vehicle technology that powers Gatik’s middle-mile logistics network.

We’re looking for experienced, safety-focused drivers who are comfortable with new technology and excited to be part of the next generation of freight transportation.

About the Role

Workato is looking for a Principal Technical Architect, AI to join as a Field Specialist operating at the intersection of applied AI engineering and customer-facing technical strategy. This is a dual-mandate role with an approximately equal split:

Mandate 1 – AI Field Specialist (Customer-facing): You will work directly with enterprise customers and prospects in pre-sales and post-sales engagements to define and architect their AI strategies on Workato. This includes designing agentic automation solutions, advising on the latest approaches and best practices, scoping AI agent implementations, and helping customers move from proof-of-concept to production-grade autonomous systems.

Mandate 2 – Agentic CS Platform (Internal initiative): You will be a core architect and developer on Workato's autonomous Customer Success agent initiative, a production-grade system that captures complete customer context to support reasoning, and compounds intelligence over time. You will own the agent and memory architecture, evals and learning loop, and autonomy framework that power this system.

This is a role for someone who builds agentic systems to orchestrate LLMs into reliable, auditable, enterprise-grade agent architectures, and who can articulate that vision to a customer CIO and technical leaders as fluently as they can implement it in code.

Workato has a positive, diverse, and collaborative culture; we look for people who are curious, inventive, smart, hardworking, and who work to be a little better every day.

Responsibilities

AI Field Specialist

• Support as an expert AI architect in strategic enterprise engagements: roadmapping customer AI agent use cases and delivering technical deep-dives that demonstrate Workato's agentic capabilities.
• Lead architecture workshops with enterprise customers to define their AI automation strategy, including agent design, integration patterns, and governance frameworks.
• Advise customers on applied AI best practices: prompt engineering and agent orchestration patterns, evaluation and testing strategies for agent systems, confidence calibration, human-in-the-loop design, and continuous learning loops.
• Build reusable technical assets, such as reference architectures, solution blueprints, demonstration environments, and best-practice documentation, that enable the broader field team to position AI solutions.
• Develop and deliver technical collateral: architecture white papers, webinars, blog posts, conference talks, etc. that establish Workato's thought leadership in agentic automation.
• Partner with Product and Engineering to feed field insights back into the platform roadmap, ensuring customer-facing AI capabilities evolve based on real deployment patterns.
• Support global strategic accounts across the US, EMEA, and APAC geographies as needed for critical engagements.
• May require up to 20% global travel.

Agentic CS Platform

• Architect and implement core subsystems of the autonomous CS agent platform, including memory layers, the agent orchestration layer, and the decision trace architecture.
• Design and build a Customer Knowledge Graph as a structured, semantic network that models customers, users, policies, decisions, and operational artifacts as interconnected entities and relationships, enabling queryable representation of contextual states, and policy evaluations for governance, traceability, and decision optimization.
• Implement the confidence-based autonomy framework, including precedent matching, confidence scoring (precedent match, pattern recognition, data completeness, policy clarity), and policy-governed escalation routing.
• Define and design infrastructure architecture to ensure optimal performance and latency.
• Take scalable technology selection decisions.
• Establish evaluation frameworks: define metrics for decision quality, context accuracy, and learning velocity (autonomous threshold increases month over month).

Requirements

Qualifications & Experience

• B.Tech/BE or higher in Computer Science, Engineering, or related field. 
• 15+ years of total relevant experience in enterprise software architecture, design, and implementation.
• 8+ years of hands-on experience with Integration Platforms (MuleSoft, TIBCO, Oracle SOA, webMethods, or similar). Deep familiarity with iPaaS architecture patterns is essential.
• 2+ years of applied AI/Agents engineering experience, specifically in building systems that leverage LLMs and agent frameworks, orchestrating them into production applications.

Applied AI & Agent Architecture (Must-Have)

• Hands-on experience designing and building AI agent systems: multi-step reasoning pipelines, tool-use orchestration, and autonomous execution frameworks.
• Working knowledge of Python agent frameworks such as LangGraph, Claude Agent SDK, or equivalent. LangGraph experience with persisted state and human-in-the-loop patterns is strongly preferred.
• Experience with graph database design and implementation: entity modeling, relationship extraction, graph querying, and using graph structures for contextual retrieval. Neo4j/NetworkX equivalent experience is a plus.
• Practical experience with RAG architectures, vector databases, embedding strategies, and hybrid retrieval (vector + structured + graph).
• Understanding of evaluation and testing for AI systems: building evals, measuring agent quality, confidence calibration, A/B testing of prompts/pipelines, and regression testing for non-deterministic outputs.
• Familiarity with prompt engineering at production scale: structured prompting, chain-of-thought patterns, output parsing, retry/fallback strategies, and prompt versioning.
• Experience with observability for LLM systems: tracing, token/cost monitoring, and latency profiling. Familiarity with Langfuse, LangSmith, Phoenix, or similar tools.
• Experience with MCP (Model Context Protocol) standards for LLM-to-system integration.

Integration & Enterprise Architecture (Must-Have)

• Strong expertise in enterprise integration patterns: event-driven architectures, microservices orchestration, pub/sub messaging, and data synchronization.
• Deep working knowledge of APIs: RESTful, SOAP, webhooks, and data formats (JSON, XML).
• Experience with cloud platforms (AWS, Azure, or GCP) and cloud-native services (Lambda/Functions, DynamoDB, Kafka/Kinesis, S3).
• Familiarity with enterprise applications: Salesforce, ServiceNow, SAP, Workday, NetSuite, or similar. Understanding how these systems participate in agentic workflows.
• Understanding of enterprise security and governance requirements: OAuth, SSO, data residency, SOX compliance, audit trails, and role-based access control.

Nice-to-Have

• Background in Customer Success platforms (Gainsight, ChurnZero) or CRM architecture.
• Prior experience in a customer-facing technical role (Solutions Architect, Field CTO, Technical Account Manager, or Pre-Sales Engineer) at a SaaS or platform company.
• Contributions to open-source AI/agent projects or published technical content in the applied AI space.

General Soft Skills

• Exceptional ability to communicate complex AI and architecture concepts to diverse audiences: from engineering teams to C-level executives: adapting depth and vocabulary to the room.
• Strong consultative instinct: able to listen to a customer's business problem, decompose it into architectural components, and propose a credible path forward in real-time.
• Entrepreneurial mindset with comfort operating in ambiguity: this role spans an internal build and an external advisory function, and requires someone who can context-switch and self-prioritize.
• Collaborative by default: able to work across Product, Engineering, Customer Success, Sales, and Marketing without needing formal authority.
• Excellent written communication: able to produce architecture documents, white papers, and technical briefs that are clear, precise, and persuasive.
• Fast learner who stays current with the rapidly evolving AI agent ecosystem and can distill emerging patterns into practical guidance.

(REQ ID: 2216)

Title: Senior AI QA Engineer
Location: Bengaluru (Bangalore)

Opportunity:

As a Senior AI QA Engineer for our Precision Patient Care Pipeline, you will go beyond traditional functional testing. You will be responsible for building the framework that ensures our clinical insights are accurate, safe, and reliable. This role requires a unique blend of high-level software testing and data engineering to validate complex, non-deterministic medical outputs using a hybrid of automated grading methodologies.

Key Responsibilities:

• Architect Multi-Layered Validation Frameworks: Design and implement structured testing strategies that combine deterministic checks, semantic similarity metrics, and model-based evaluations.
• Automated Model Grading: Develop systems to evaluate clinical pipeline outputs for faithfulness, safety, and hallucination detection using various automated scoring techniques (e.g., BERTScore, ROUGE, or custom heuristics).
• Vibe-Driven Development: Leverage agentic AI tools to rapidly prototype complex test harnesses, "red-team" clinical logic, and build internal validation utilities at high velocity.
• Data Pipeline Integrity: Execute integration and regression tests for data-heavy backend processes, ensuring medical data remains consistent from ingestion to insight generation.
• Collaborative Strategy: Work closely with Data Scientists and Product Managers to define "Ground Truth" datasets and clinical evaluation rubrics.
• Root Cause Analysis: Deep-dive into complex system failures to identify whether issues stem from code logic, data drift, or model behavior.

Requirements:

• 6+ years of technical experience in Quality Assurance, with a strong focus on system architecture and backend data validation.
• Advanced Python Proficiency: Expert-level skills in Python for building custom test scripts and working within AI/ML ecosystems.
• AI/ML Validation Experience: Proven experience testing model outputs using diverse metrics (e.g., Semantic Similarity, NLP metrics, and custom scoring algorithms). Familiarity with tools like LangSmith, Arize Phoenix, or MLflow.
• Vibe Coding Mastery: Proficiency with AI-native development tools such as Cursor, Windsurf, Claude Code.
• Modern Automation Stack: Proficiency with frameworks like PyTest, and experience with traditional tools (Cypress, Playwright, or Selenium) for end-to-end flows.
• API & Data Testing: Solid understanding of API testing (Postman/RestAssured) and database validation (SQL/NoSQL).
• Strategic Thinking: Experience serving as a Subject Matter Expert (SME) on test process development for large-scale systems.

Preferred (Good to Have):

• Clinical Domain Knowledge: Familiarity with healthcare data standards such as FHIR, HL7, or SNOMED CT.
• Healthcare Compliance: Understanding of HIPAA regulations and the nuances of handling ePHI/PHI.
• Statistical Foundation: Understanding of sensitivity, specificity, and F1-scores in a clinical context.

About GW RhythmX

GW RhythmX is revolutionizing healthcare through connected, AI-native intelligence that unites clinical insight, patient engagement, and system-wide care orchestration. The company combines market-leading AI precision care technology with extensive trusted patient engagement leadership to help health systems deliver the right care, at the right time, through the right clinician and channel. Its solutions are deployed across more than 150 health systems, touching more than 85M patients including 8M U.S. military veterans. The company's award-winning solutions were recognized again in 2024 by KLAS Research, Fierce Healthcare, and AVIA Marketplace. A SymphonyAI Group company, GW RhythmX leverages various firm assets, including $1B+ in R&D investment, longitudinal data related to 300 million patients, 4.4 billion total annual claims, and 1.8 million healthcare professionals at more than 3,000 facilities globally.

GW RhythmX  is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Title: Senior QA Engineer
Reporting to: Senior Director, Product Development
Location: Bengaluru (Bangalore)

Opportunity:

As a Senior QA Engineer for our Precision Patient Care Pipeline, you will go beyond traditional functional testing. You will be responsible for building the framework that ensures our clinical insights are accurate, safe, and reliable. This role requires a unique blend of high-level software testing and data engineering to validate complex, non-deterministic medical outputs using a hybrid of automated grading methodologies.

Key Responsibilities:

• Architect Multi-Layered Validation Frameworks: Design and implement structured testing strategies that combine deterministic checks, semantic similarity metrics, and model-based evaluations.
• Automated Model Grading: Develop systems to evaluate clinical pipeline outputs for faithfulness, safety, and hallucination detection using various automated scoring techniques (e.g., BERTScore, ROUGE, or custom heuristics).
• Vibe-Driven Development: Leverage agentic AI tools to rapidly prototype complex test harnesses, "red-team" clinical logic, and build internal validation utilities at high velocity.
• Data Pipeline Integrity: Execute integration and regression tests for data-heavy backend processes, ensuring medical data remains consistent from ingestion to insight generation.
• Collaborative Strategy: Work closely with Data Scientists and Product Managers to define "Ground Truth" datasets and clinical evaluation rubrics.
• Root Cause Analysis: Deep-dive into complex system failures to identify whether issues stem from code logic, data drift, or model behavior.

Requirements:

• 6+ years of technical experience in Quality Assurance, with a strong focus on system architecture and backend data validation.
• Advanced Python Proficiency: Expert-level skills in Python for building custom test scripts and working within AI/ML ecosystems.
• AI/ML Validation Experience: Proven experience testing model outputs using diverse metrics (e.g., Semantic Similarity, NLP metrics, and custom scoring algorithms). Familiarity with tools like LangSmith, Arize Phoenix, or MLflow.
• Vibe Coding Mastery: Proficiency with AI-native development tools such as Cursor, Windsurf, Claude Code.
• Modern Automation Stack: Proficiency with frameworks like PyTest, and experience with traditional tools (Cypress, Playwright, or Selenium) for end-to-end flows.
• API & Data Testing: Solid understanding of API testing (Postman/RestAssured) and database validation (SQL/NoSQL).
• Strategic Thinking: Experience serving as a Subject Matter Expert (SME) on test process development for large-scale systems.

Preferred (Good to Have):

• Clinical Domain Knowledge: Familiarity with healthcare data standards such as FHIR, HL7, or SNOMED CT.
• Healthcare Compliance: Understanding of HIPAA regulations and the nuances of handling ePHI/PHI.
• Statistical Foundation: Understanding of sensitivity, specificity, and F1-scores in a clinical context.

About GW RhythmX

GW RhythmX is revolutionizing healthcare through connected, AI-native intelligence that unites clinical insight, patient engagement, and system-wide care orchestration. The company combines market-leading AI precision care technology with extensive trusted patient engagement leadership to help health systems deliver the right care, at the right time, through the right clinician and channel. Its solutions are deployed across more than 150 health systems, touching more than 85M patients including 8M U.S. military veterans. The company's award-winning solutions were recognized again in 2024 by KLAS Research, Fierce Healthcare, and AVIA Marketplace. A SymphonyAI Group company, GW RhythmX leverages various firm assets, including $1B+ in R&D investment, longitudinal data related to 300 million patients, 4.4 billion total annual claims, and 1.8 million healthcare professionals at more than 3,000 facilities globally.

GW RhythmX  is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

About Waymark

Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We’re designing tools and systems that bring care directly to those who need it most—removing barriers and reimagining what’s possible in Medicaid healthcare delivery.

Our Values

At Waymark, our values are the foundation of how we work, grow, and support one another:

• Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology.
• Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions.
• Experiment to Improve: We use data to inform decisions and continuously assess our performance.
• Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results.

If this resonates with you, we invite you to bring your creativity, energy, and curiosity to Waymark.

About this role

As the Cybersecurity Officer for Waymark, you will be responsible for advancing our core mission through the development of robust programs encompassing information security.  As an organization working with patients and providers to improve health outcomes, it is critical to build and maintain appropriate systems and safeguards designed to protect the integrity and confidentiality of information. 

You are technical, a strong operator, and strategic thinker, looking to build, improve, and scale reliable security processes whenever possible.  Your leadership of the information security program at Waymark will include all facets of cybersecurity, and the associated user experience of our remote teams, and community-based care workers.  You will be responsible for security policy and implementation and operation of technical and administrative safeguards to support those policies.  You will use your experience to inform sound judgement to achieve the appropriate management of security risks in a manner consistent with the company’s values.  You will use your in-depth knowledge of security in a modern cloud based organization, to identify and address risks to the company, through a combination of hands-on technical contributions and directing and overseeing staff with security responsibilities. You will interact with the broader executive leadership team to communicate evolving needs, matching the security strategy to the size and stage of growth of the company and the information we safeguard.  

This is a remote friendly position that can be located anywhere in the United States.

Key Responsibilities & Duties 

• Oversee the internal cybersecurity program, road map, and strategy, which includes developing and implementing procedures and policies designed to protect Waymark communications, systems, and assets from internal and external threats and that safeguards health information.
• Oversee and manage Waymark’s MSSP and outsourced IT vendor, including responsibility for security and IT budgets, and IT tools used by Waymark.
• Partner with Product, Engineering, Legal, and Compliance leadership to determine risks and deploy risk management processes, supporting Waymark’s secure software development lifecycle and ensuring that our internally developed products and services meet the expectations of our patients, customers and regulators
• Own, define and oversee the necessary security operational functions such as Identity Management, Vulnerability Management, Incident Response, Security Awareness, and Vendor Risk Management
• Serve as Waymark’s HIPAA Security Officer, ensuring compliance with the HIPAA Security Rule, working closely with the legal team to document, review, maintain, and implement standards, policies, and procedures within security disciplines.
• Lead the strategy, implementation, and maintenance of industry-standard security certifications, including SOC2 Type II.
• Conduct research, analysis, and correlation across a wide variety of source data to identify and prevent compromise of our networks, host systems, and data. 
• Track and report on network security to the Waymark executive leadership team

Minimum qualifications

• BSCS or equivalent experience in an operational security role
• 10+ years of experience in security and/or information assurance roles, and risk management, with a strong record of successfully managing information security, including experience working in a healthcare environment, with a strong understanding of HIPAA
• Knowledge of information security management frameworks, such as NIST cybersecurity framework
• Experience and/or ability to learn and apply hands-on skills in a cloud native production environment
• Experience implementing cloud security technologies, including encryption, network security, intrusion detection, and could monitoring
• Excellent verbal and written communication skills with the ability to simplify complex topics for understanding and decision making by technical and non- technical audiences

Preferred qualifications

• Key industry certifications in information security, such as CISSP, CISM and CISA
• Experience in a startup of 100 - 500 people
• Experience with securing a production SaaS product hosted in AWS
• Experience conducting or managing technical audit engagements, or directly responding to auditor inquiries

Salary Range

US Employees in San Francisco/Bay Area, New York City - $175,000 - $231,000

US Employees in Boston, Los Angeles, Seattle, Washington DC - $161,000 - $212,000

US Employees in Arlington, Denver, San Diego, Sacramento - $154,000 - $203,000

US Employees in Albany, Atlanta, Austin, Baltimore, Central/Southern, Charlotte, Chicago, Dallas/Fort Worth, Detroit, Houston, Las Vegas, Miami, Milwaukee, Philadelphia, Portland, Research Triangle, Salt Lake City, Twin Cities - $140,000 - $185,000

US Employees in Baton Rouge, Birmingham, Charleston, Cincinnati, Cleveland, Daytona Beach, Indianapolis, Nashville, New Orleans, Omaha, Phoenix, Pittsburgh, St. Louis, Tampa - $135,800 - $179,400

In addition to salary, we offer a comprehensive benefits package. Here’s what you can expect:

Stock Options: Opportunity to invest in the company’s growth.

Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office.

Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy.

Life Insurance: Basic life insurance to give you peace of mind.

Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays.

Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents.

Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule.

Commuter Benefits: Convenient options to support your commute needs.

Professional Development Stipend: A dedicated stipend supports professional development and growth.

Offer of employment is contingent upon successful completion of a background check.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

Position Summary

Work with a growing Information Technology Security team to support the organization's Governance, Risk, and Compliance (GRC) efforts. This role assists in maintaining policies, assessing risks, and ensuring compliance with regulatory requirements and internal standards. This position assists in the identification of control gaps, the development of remediation plans, and the monitoring of compliance activities. This position will contribute to activities such as audits, documentation, GRC application maintenance and the implementation of security controls, under the guidance of senior team members. 

Knowledge and Abilities

• Demonstrated successful problem-solving abilities.
• Proficiency in project management, research, and data analysis.
• Critical thinking and analytical skills to identify and diagnose threats.
• Detail-oriented with strong organizational skills.
• Possess strong written and verbal communication skills.
• Engage effectively with professionals at all levels of the organization.
• Organizational skills to create detail reports.
• Multitasking skills to complete other tasks while monitoring data systems.
• Organize work and prioritize to meet deadlines. Make timely decisions with sound judgment.

Duties & Responsibilities

• Assist in the development, implementation, and maintenance of GRC frameworks and managing third-party risk.
• Contribute to the assessment and mitigation of organizational risks.
• Maintain internal policies, standards and security baselines, oriented toward compliance and regulatory standards - as well as, enforcement of secure practices.
• Manage risk acceptance and policy exception processes, ingesting risks and creating tracking, reporting and accountability mechanisms.
• Participate in audits of security controls and processes.
• Assist with the creation and maintenance of documentation related to GRC activities, TPRM, Business Continuity Planning (BCP), Business Impact Analysis (BIA) and Disaster Recovery.
• Assist in the identification of control gaps.
• Contribute to the development of remediation plans.
• Conduct due diligence on potential third-party vendors to evaluate their security posture, financial stability, and compliance with relevant regulations.
• Assist in monitoring compliance activities.
• Collaborate with various departments to integrate TPRM into vendor management processes.
• Perform vendor and product risk assessments, to align vendors and products with applicable standards, policies and security baselines.
• Create and maintain vendor questionnaire and Data Protection Agreements (DPA).
• Vendor Responsibility Agreement, covering performance standards, security obligations, adherence to the Change Management process, training, communications, and documentation.
• Assist Legal with vendor reviews and responses.
• Conduct audits of third-party security controls, processes and vendor performance compliance and address and risks that arise.
• Aid in the development of risk training and awareness programs.
• Maintain GRC monitoring applications.
• Performs other related job duties, as assigned.

Qualifications

• Bachelor’s degree in Computer Science or related technology field or equivalent experience required.
• 5+ years of total experience with 2+ years of hands-on experience designing, building, and supporting enterprise GRC and TPRM solutions.
• Understanding of GRC concepts and frameworks (e.g., ISO 27001, NIST, Cybersecurity Framework (CSF), SOC, GDPR)
• Experience: IT Compliance, IT Audit, IT Security, Cloud Security, PCI, HITRUST, HIPPA, GRC, Risk management, Risk analysis
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Relevant and Current Certifications Preferred: e.g., Certified in Governance, Risk and Compliance (CGRC), Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Auditor (CISA), GRC Professional (GRCP), etc.
• Knowledge and experience with OneTrust Tools is preferred.

Working Environment

• Ability to thrive in a remote environment.
• Some travel required.
• May require work outside a traditional Monday – Friday work week, and outside normal business hours.

**Important Notice**

The FastTrack Program is currently undergoing updates and is not actively accepting new cohorts at this time.

This job posting is for future consideration only. By applying, you are expressing interest in being considered for upcoming FastTrack opportunities once the program resumes.

This is not an application for an active training cohort or a guaranteed placement, and timelines for future cohorts have not yet been finalized.

Launch Your Career as a Software Developer with FastTrack

Cook Systems is seeking motivated individuals for FastTrack, which prepares participants for a career as a Software Developer. Selected candidates will engage with our instructional team for 8 weeks, preparing to interview for entry-level Developer roles with our Fortune 500 clients in Nashville, Memphis, Dallas/Ft. Worth, or Phoenix. Our next cohort begins on October 27th, 2025.

FastTrack is a free, 8-week online opportunity focused on Java, Spring, JavaScript, and Angular. It includes career readiness training to help you succeed in interviews with our clients, providing you with a solid foundation in both technical and professional skills.

Take the next step in your career and apply to join FastTrack today!

Preferred Skills and Experience

• Basic understanding of Java
• Experience with Backend Java Programming
• Proficiency in Object-Oriented Programming
• Knowledge of Web Services and REST
• Familiarity with the Spring Framework
• Web development skills, including HTML5 and JavaScript libraries

What You Will Learn

• Core Backend Languages and Frameworks
• Advanced Backend Frameworks and Technologies
• Core Frontend Languages and Frameworks
• Advanced Frontend Frameworks and Technologies

Additional Details:

• Workplace Setting: Hybrid #LI-Hybrid
• Job Type: Contract
• Seniority Level: Entry Level
• Job Function: Information Technology

#LI-DNI

Please Note: The benefits listed below are available once candidates are hired and placed with a client through Cook Systems.

The Opportunity

We're hiring a Partner Product & Solutions Lead to serve as the technical face of Arize across our hyperscaler and technology partnerships — and to architect the joint solutions, integrations, and content that turn those partnerships into real customer outcomes. This is a high-leverage role in our partnerships org and you'll set the bar for how Arize shows up in the AI ecosystem.

This is part relationship manager, part product strategist, part DevRel leader. You'll build deep relationships with product and solutions leaders at AWS, Google Cloud, Microsoft Azure, Databricks, NVIDIA, Anthropic, CrewAI, Vercel and the next wave of category-defining AI companies. You'll work shoulder-to-shoulder with Arize Product and Engineering to ship integrations that unlock new product-led growth motions. And you'll be the public voice of those joint solutions - on stage at re:Invent and Google NEXT, in cookbooks and blog posts, and in the rooms where partner field teams decide which vendor to recommend.

What You’ll Do

Be the technical face of Arize partnerships

• Serve as field CTO and public advocate for our hyperscaler and ISV partnerships - the person product, solutions, and field leaders at our partners call when they need a thought partner on AI observability, evals, and the agentic stack.
• Develop trusted, multi-threaded relationships with product and solutions leadership at AWS, Google Cloud, Azure, Databricks, NVIDIA, CrewAI, Zapier, and emerging ecosystem partners.

Drive the joint product and integration roadmap

• Define Arize's integration roadmap with the leaders of the AI ecosystem — agent frameworks, model platforms, data platforms, and orchestration layers.
• Work cross-functionally with Arize Product and Engineering to scope, prioritize, and ship integrations that create unique product-led growth opportunities 
• Partner with our Solutions Architecture team to deliver reference architectures, "better together" designs, and production-ready joint deployments.

Create the content that makes "better together" real

• Author cookbooks, sample repos, blogs, technical videos, and podcasts that demonstrate end-to-end customer outcomes using Arize alongside partner products.
• Drive partner-hosted content and develop sharp, opinionated points of view on how customers should architect agentic and LLM systems using the joint solution stack, and translate those POVs into clear use cases and measurable outcomes.

Enable and activate partner field teams

• Train partner SAs, sellers, and CSEs on how to position Arize and recommend it inside customer engagements.
• Run technical workshops, deep-dive enablement sessions, and joint POCs that turn awareness into active co-sell motion.

Drive measurable ecosystem revenue and awareness

• Source and accelerate co-sell pipeline through hyperscaler marketplace listings, partner-led POCs, and joint customer engagements.
• Deliver unique presence at flagship partner events, cultivating brand and partner awareness 

Who You Are

• 5+ years in technical, customer-, or partner-facing roles — Solutions Architect, Sales Engineer, Forward Deployed Engineer, Applied AI Engineer, DevRel Lead, Principal Architect, or Field CTO. Experience leading partner-facing technical work at a high-growth AI or infrastructure company is strongly preferred.
• Deep technical fluency in modern AI: LLMs, RAG, agents, evals, observability, and orchestration frameworks (LangChain, AgentCore, CrewAI, ADK, Azure Foundry, etc.) — plus the production stack required to run them at scale.
• Strong Python skills and hands-on experience building and deploying on at least one major cloud (AWS, GCP, Azure). You can write the cookbook, not just commission it.
• Proven partnership operator: track record of building 1:1 relationships with product and solutions leaders at large strategic partners — and turning those relationships into shipped integrations, joint marketing moments, and co-sell revenue.
• Excellent communicator and natural public advocate: you're comfortable on stage at re:Invent or GTC, on a podcast, on a customer architecture review, and in a Slack DM with a partner PM.
• Cross-functional operator who thrives in ambiguity — comfortable navigating between Arize Product, Engineering, Sales, Marketing, and DevRel to land joint solutions.
• Startup DNA: bias to action, willing to build and experiment with AI first, comfortable building from zero, motivated by ownership of measurable outcomes.

Bonus Points

• Prior experience as a Principal SA, or DevRel lead at an AI/ML infrastructure or developer tools company.
• Existing relationships with hyperscaler partner organizations (AWS, GCP, Azure) and major AI ISVs (Databricks, NVIDIA, etc.).
• Experience with marketplace co-sell motions and hyperscaler partner programs (AWS APN, Google Cloud Partner Advantage, Microsoft AI Cloud Partner Program).
• Hands-on experience with Arize, Phoenix, or comparable AI observability and evals tooling. 
• Open source contributions, especially in the AI tooling, observability, or agent framework ecosystem. Experience with OpenTelemetry is a big plus.
• Experience taking generative AI or agent-based systems from prototype to production.

The estimated annual salary and variable compensation for this role is between $150,000 - $220,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.

We are seeking a new member for our IT team.  As an IT Generalist, this person will help build and maintain a broad array of enterprise systems, networks, and technologies. Reporting to the Head of IT and Security, this role serves as a critical member of the IT team. It requires a solid understanding of general IT knowledge, strong analytical and troubleshooting skills, proficiency in workflow automation, and the ability to learn quickly and adapt to various challenges. You will identify and build solutions that impact business processes and workflows, interfacing both internally and externally with vendors and consultants to support technology solutions. This is a 3-month contract position with potential to go permanent and requires the employee to be in the office 5 days a week.

What You'll Do

• Receive and assess IT support tickets from employees and address IT issues in a timely, professional, and properly prioritized manner.
• Assist with account management, including hardware, software, and application permissions, as well as other general IT/network requests as necessary.
• Work with external IT partners/vendors to coordinate the delivery and return of IT assets
• Serve as an escalation point for the IT helpdesk support tickets, escalating issues as needed.
• Provide on-site IT/network support for internal employees when needed
• Support higher-level IT and Security initiatives, including implementations, evaluations, and integrations of programs and processes
• Maintain updated IT documentation
• Adhere to responsible change management, documentation, and business continuity best practices and processes in coordination with and in support of all team members.
• Work collaboratively with other IT team members, internal stakeholders, and external IT partners to solve problems and develop solutions that support our team and business.
• Maintained updated project trackers, reports, or dashboards as helpful and efficient to support IT projects and initiatives.
• On-call duty as rotation requires (global time zone)

Who You Are

• Bachelor’s Degree or higher in Computer Science or a related field
• 2+ years of experience in at least two IT solution development disciplines: technical architecture, network management, application development, middleware, database management, and/or operations
• 2+ years of working experience with agile methods and processes
• Service-oriented, collaborative, and security mindset, dedication to best practices, and continuous improvements
• Strong communication skills, attention to detail, and ability to self-organize
• In-depth experience with Google Workspace/G-Suite management
• Experience in troubleshooting techniques (including RCA) and ticket triage
• Experience with modern OS, e.g., MacOS, Windows, Linux, iOS, and Android
• Experience managing endpoints in an enterprise environment, preferably with MDM software, e.g., Jamf, JumpCloud
• Experience with user management through IdP services, e.g., Google groups, Okta groups, MS AD, and/or other related technologies
• Experience with business SaaS applications management, especially around collaboration technologies (e.g., chat, VoIP calls, video conferencing)
• Ability to meet deadlines and follow through on assigned projects
• Ability to work in a changing environment while maintaining quality and productivity
• Ability to plan, drive, and support multiple concurrent projects and initiatives
• Ability to carry 25 lbs. up and down stairs

Nice to Have

• 2+ years of working experience with software development or security engineering
• Experience with service automation through coding/scripting
• Experience with Django development framework (Django admin)
• Experience with ITSM and HRIS integrations
• Experience with IT and InfoSec/Privacy industry-standard compliance frameworks
• Experience with VPN and/or Zero Trust configuration
• Experience with Cloud (e.g., AWS, GCP) and containerized environments
• Ability to learn/work with networking devices configuration and troubleshooting, e.g., firewalls, switches, and routers/access points

For CA Applicants

• The hourly pay for this position is $45 - $50/hour. 40 hours a week. 3 month contract

Overview

At Cognite, the Strategic Technical Advisor (Operations) acts as the operational "North Star" for our most complex, large-scale programs. This role is the bridge between global program leadership and the partner-led teams responsible for the long-term maintenance and reliability of the CDF platform.

Your mission is to ensure that the partner transitions from "building" to "operating" with world-class proficiency. You are the guardian of Operational Integrity. You ensure that distributed teams remain aligned with Cognite’s operational standards through influence, expert advisory, and technical vetting. You don't manage the day-to-day tickets; instead, you establish the "Operational Gold Standard"—the patterns for monitoring, performance, and platform health—and advise the partner on how to scale them.

Location & Travel: Based in Bangalore, India with some travel expected

What You’ll Do

1. The "Operational Gold Standard" & Prototyping

• Operational "Spiking": Before the partner implements a new operational workflow (e.g., automated scaling, new monitoring stack, or complex platform upgrade), you perform an "Operational Spike." You prototype the configuration to identify reliability risks and performance bottlenecks early and coordinate approval with the overarching technical governance team.
• Prescribing Runbooks: You act as a consultant to partner teams, advising on the logic and standards required for high-tier monitoring and CI/CD. Your role is to provide the "Gold Standard" methodology, mentoring the enterprise on how to adopt and implement these frameworks at scale.
• Operational Asset Management: Own the technical knowledge repository for platform operations. You ensure that all troubleshooting patterns, root-cause analyses, and optimization blueprints are documented to prevent knowledge silos in the partner team.

2. Operational Advisory & Governance

• Technical Audit of "Run": You develop and lead a technical audit framework for platform operations. You perform periodic "Deep Dives" into the partner’s platform configurations and maintenance scripts to independently assess if they meet Cognite’s standards for security and stability.
• SLO/SLI Stewardship: Audit the partner’s performance against Service Level Objectives (SLOs). You advise them on how to define and track meaningful indicators (SLIs) for data latency, API availability, and system throughput.
• Operations Vetting: Provide high-level technical advisory to ensure the partner implements platform upgrades and patches correctly. You act as the guardian of platform health without owning the daily operational tasks.

3. Scaling, Feedback Loops & Triaging Excellence

• Triaging Strategy & Upskilling: You are responsible for maturing the partner's ability to diagnose complex issues. You create "Triage Playbooks" and logic trees to teach partner resources how to systematically distinguish between source system issues (OT/IT), partner configuration errors, and Cognite product bugs.
• Training & Operational Onboarding: Create training paths focused on Site Reliability Engineering (SRE) principles within the CDF ecosystem. You support the onboarding of partner resources to ensure they operate the platform at "Cognite-grade" proficiency.
• Internal Product Feedback (Ops Focus): Act as the voice of the program to Cognite’s Product teams. You advocate for "serviceability" features—identifying where the product needs better observability or automated triaging tools to reduce the partner's operational overhead.

Who You Are

• 8–10+ years of experience in Platform Engineering, SRE, or Technical Operations Architecture.
• Technical Depth: Expert-level knowledge of cloud infrastructure (Azure/GCP), Kubernetes, CI/CD automation, and large-scale data platform monitoring.
• The "Advisory" Mindset: You excel at teaching others how to fish. You are comfortable being the "Auditor" who identifies gaps in the partner's operational discipline and provides the roadmap to fix them.

Traits That Make You Thrive

• Operational Rigor: You believe that manual intervention is a bug and that automated, observable systems are the only way to scale.
• Patience & Mentorship: You enjoy seeing a partner team mature from reactive firefighting to proactive platform stewardship.

Predictive Thinking: You have a "sixth sense" for platform instability and intervene through advisory before a crisis occurs.

 

 

 

Learn more about us

 

 

 

• Impact 2025
• Cognite's Industrial AI: Moonshot
• We’re globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi.

 

 

Equal Opportunity

Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.

Overview

At Cognite, the Strategic Technical Advisor (Operations) acts as the operational "North Star" for our most complex, large-scale programs. This role is the bridge between global program leadership and the partner-led teams responsible for the long-term maintenance and reliability of the CDF platform.

Your mission is to ensure that the partner transitions from "building" to "operating" with world-class proficiency. You are the guardian of Operational Integrity. You ensure that distributed teams remain aligned with Cognite’s operational standards through influence, expert advisory, and technical vetting. You don't manage the day-to-day tickets; instead, you establish the "Operational Gold Standard"—the patterns for monitoring, performance, and platform health—and advise the partner on how to scale them.

Location & Travel: Based in Bangalore, India with some travel expected

What You’ll Do

1. The "Operational Gold Standard" & Prototyping

• Operational "Spiking": Before the partner implements a new operational workflow (e.g., automated scaling, new monitoring stack, or complex platform upgrade), you perform an "Operational Spike." You prototype the configuration to identify reliability risks and performance bottlenecks early and coordinate approval with the overarching technical governance team.
• Prescribing Runbooks: You act as a consultant to partner teams, advising on the logic and standards required for high-tier monitoring and CI/CD. Your role is to provide the "Gold Standard" methodology, mentoring the enterprise on how to adopt and implement these frameworks at scale.
• Operational Asset Management: Own the technical knowledge repository for platform operations. You ensure that all troubleshooting patterns, root-cause analyses, and optimization blueprints are documented to prevent knowledge silos in the partner team.

2. Operational Advisory & Governance

• Technical Audit of "Run": You develop and lead a technical audit framework for platform operations. You perform periodic "Deep Dives" into the partner’s platform configurations and maintenance scripts to independently assess if they meet Cognite’s standards for security and stability.
• SLO/SLI Stewardship: Audit the partner’s performance against Service Level Objectives (SLOs). You advise them on how to define and track meaningful indicators (SLIs) for data latency, API availability, and system throughput.
• Operations Vetting: Provide high-level technical advisory to ensure the partner implements platform upgrades and patches correctly. You act as the guardian of platform health without owning the daily operational tasks.

3. Scaling, Feedback Loops & Triaging Excellence

• Triaging Strategy & Upskilling: You are responsible for maturing the partner's ability to diagnose complex issues. You create "Triage Playbooks" and logic trees to teach partner resources how to systematically distinguish between source system issues (OT/IT), partner configuration errors, and Cognite product bugs.
• Training & Operational Onboarding: Create training paths focused on Site Reliability Engineering (SRE) principles within the CDF ecosystem. You support the onboarding of partner resources to ensure they operate the platform at "Cognite-grade" proficiency.
• Internal Product Feedback (Ops Focus): Act as the voice of the program to Cognite’s Product teams. You advocate for "serviceability" features—identifying where the product needs better observability or automated triaging tools to reduce the partner's operational overhead.

Who You Are

• 10–15+ years of experience in Platform Engineering, SRE, or Technical Operations Architecture.
• Technical Depth: Expert-level knowledge of cloud infrastructure (Azure/GCP), Kubernetes, CI/CD automation, and large-scale data platform monitoring.
• The "Advisory" Mindset: You excel at teaching others how to fish. You are comfortable being the "Auditor" who identifies gaps in the partner's operational discipline and provides the roadmap to fix them.

Traits That Make You Thrive

• Operational Rigor: You believe that manual intervention is a bug and that automated, observable systems are the only way to scale.
• Patience & Mentorship: You enjoy seeing a partner team mature from reactive firefighting to proactive platform stewardship.
• Predictive Thinking: You have a "sixth sense" for platform instability and intervene through advisory before a crisis occurs.

 

 

 

Learn more about us

 

 

 

• Impact 2025
• Cognite's Industrial AI: Moonshot
• We’re globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi.

 

 

Equal Opportunity

Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.

Job Description

The Embedded Software Engineer is responsible for developing and maintaining firmware for SmartRent devices, including Z-Wave controllers (hubs) and access control systems. This role supports the integration of hardware devices with SmartRent platform services, enabling reliable communication between field devices and cloud-based systems.

This role contributes to firmware development using the Nerves framework and Elixir-based systems and collaborates with hardware, platform, and application teams to implement new functionality, support device reliability, and maintain existing device software.

Responsibilities

• Lead medium- to large-scale development efforts across the embedded stack, from firmware through device interfaces, operating with a high degree of autonomy while collaborating with cross-functional teams.
• Design, develop, and maintain firmware for SmartRent IoT devices using Elixir and the Nerves framework.
• Lead the bring-up of new hardware platforms, including driver development, peripheral integration, and system validation.
• Develop and maintain device-local user interfaces running on embedded hardware using technologies such as Phoenix, Flutter, and gRPC.
• Integrate third-party systems, including HVAC, access control, and Z-Wave platforms, by interpreting vendor documentation and supporting required communication protocols.
• Develop and maintain automated tests and supporting documentation to ensure system reliability and prevent regressions across deployed devices.
• Develop project timelines, manage deliverables against defined milestones, and communicate risks, dependencies, and requirement changes proactively.
• Support team development through code reviews, technical guidance, knowledge sharing, and mentorship of less experienced engineers.
• Contribute to internal tooling, shared engineering resources, and open-source initiatives aligned with SmartRent’s technical ecosystem.

Required Qualifications

• Minimum of 4 years of hands-on software development experience.
• Proficiency in Elixir or Erlang/OTP, with working knowledge of the BEAM runtime, or demonstrated ability to learn and apply functional programming concepts.
• Experience with, or demonstrated interest in, embedded Linux systems development.
• Working knowledge of Linux internals, including device trees, kernel configuration, system boot processes, and shell tooling.
• Demonstrated ability to deliver projects from design through deployment with minimal supervision.
• Strong written and verbal communication skills, with the ability to collaborate effectively across teams.
• Demonstrated ability to learn and apply new tools, languages, and technologies as required.
• Must be authorized to work in the United States without the need for employer sponsorship now or in the future.

Preferred Qualifications

• Experience with the Nerves framework or embedded Elixir development.
• Experience with Phoenix, LiveView, or other Elixir-based web frameworks.
• Working knowledge of C/C++ for hardware-adjacent development or driver support.
• Familiarity with IoT communication protocols, such as MQTT, Z-Wave, or BLE.
• Exposure to HVAC or building automation systems.
• Experience integrating access control systems or similar hardware-based platforms.
• Ability to read and interpret hardware datasheets and schematics at a foundational level.
• Experience contributing to open-source projects or shared technical libraries.
• Familiarity with Amazon Web Services (AWS), particularly in IoT-related environments.

#LI-Remote

Roofr is building the application foundation that will define how AI is integrated across our entire product — and we need someone to make sure it actually works. As our Senior AI Quality Engineer, you'll sit on the AI Platform team and own the eval frameworks, testing standards, and quality gates that every engineering team at Roofr depends on to ship AI with confidence. But this role extends well beyond the platform — you'll work horizontally across the entire testing organization, training teams, embedding best practices, and raising the bar on how Roofr tests everything it builds with AI. This is early, foundational work — you're setting the standard for the whole org, not just one team.

What You'll Get to Do:

• Define the testing standards and patterns for AI at Roofr — establishing how product teams validate AI behaviour when building on top of the application foundation
• Build and own Roofr's LLM eval framework — selecting and extending the right tooling (e.g. Promptfoo, DeepEval, Braintrust) and designing the methodology that measures whether our AI integrations and agent outputs are performing correctly, consistently, and safely
• Integrate quality gates into CI/CD pipelines so that regressions in AI behaviour are caught before they reach production
• Design and implement human-in-the-loop review processes for AI outputs where automated evaluation isn't sufficient
• Embedded on the AI Platform team — ensuring quality is designed into the integration architecture from day one, not bolted on after the fact
• Work horizontally across the testing organization — coaching QA engineers and developers on AI eval patterns, embedding best practices into team workflows, and actively raising the quality bar across engineering
• Stay close to the evolving AI quality landscape — new eval techniques, benchmarking approaches, and tooling like Ragas, Arize Phoenix, or LangSmith — and bring the best of it to Roofr

What You'll Bring to the Role:

• 5–8 years of software engineering or quality assurance experience
• Hands-on experience building eval frameworks for LLM-powered features — you've thought seriously about how to measure output quality, consistency, and regression, and you've worked with tools like Promptfoo, DeepEval, Braintrust, or similar
• Strong engineering fundamentals — you write real code, build real tooling, and aren't reliant on manual testing processes
• Experience integrating automated quality checks into CI/CD pipelines
• Familiarity with LLM APIs and agent frameworks (e.g. Anthropic Claude, OpenAI, or similar) and the specific quality challenges they introduce
• Experience designing human review workflows to complement automated evaluation
• Strong collaboration skills — you'll be working across many teams, and the standards you set only work if engineers actually adopt them
• Comfort operating in an early-stage environment where the right approach isn't always obvious and you'll need to figure it out
• Genuine ownership mentality — you care about whether AI at Roofr works well, not just whether the tests pass

Compensation Range: $140,000 - $160,000 CAD

About Fulcrum 

We operate at the intersection of technology and law, in an industry that demands agility and innovation. Our team is dedicated to developing advanced solutions for legal professionals. Our daily work involves tackling intricate challenges, providing reliable, efficient, and smart solutions for legal experts across the globe. Join us in reshaping the legal landscape with groundbreaking technology.

About the Role

We are seeking an experienced Governance, Risk, and Compliance (GRC) Senior Analyst to join our InfoSec team. This role will be instrumental in maintaining and enhancing our organization's compliance posture across multiple regulatory frameworks and industry standards. The ideal candidate will have deep expertise in compliance management, risk assessment, and audit coordination, with a proven track record of successfully managing complex compliance programs. This is an in person role in Schaumburg, IL or Phoenix, AZ. 

Key Responsibilities 

Compliance Program Management 

• Lead continuous compliance and operating effectiveness across SOC 1, SOC 2, ISO/IEC 27001, ISO/IEC 42001, and CSA Star Level 2 certification programs. 

• Prepare policy, procedures, and control design updates to ensure ongoing compliance with applicable standards and frameworks. 

• Monitor regulatory changes and emerging compliance requirements, assessing impact and recommending necessary updates to Fulcrum’s policies and control activities.  

Risk Management 

• Conduct risk assessments to identify, analyze, and prioritize organizational risks. 

• Develop and maintain risk registers and oversee progress on risk treatment plans.  

• Collaborate with business units to ensure risk management practices and control activities are integrated into operational processes. 

• Track and report on key risk indicators (KRIs) and compliance metrics. 

Control Framework Development 

• Ensure that the design of control activities is documented accurately and recommend ongoing improvements to Fulcrum’s control catalog.  

• Obtain, assess, and maintain control activity evidence for audit readiness.  

• Support remediation efforts for identified control gaps and deficiencies.  

Audit and Assessment Coordination 

• Prepare audit documentation and corrective action plans as necessary.  

• Track remediation activities and ensure timely closure of audit findings. 

Stakeholder Collaboration 

• Partner with cross-functional teams including IT, Legal, and Business Development to advance compliance initiatives 

• Provide guidance to Fulcrum GT staff on compliance requirements and best practices. 

• Communicate compliance status, risks, and recommendations to senior leadership. 

• Serve as a subject matter expert on GRC matters across the organization 

Required Qualifications 

Education 

• Bachelor's degree in Information Security, Computer Science, Business Administration, Risk Management, or a related field.  

Experience 

• Minimum 2 years of experience in governance, risk, and compliance roles. 

• Demonstrated experience managing multiple compliance frameworks simultaneously. 

• Proven track record of successfully leading audit readiness and certification efforts. 

• Experience working with external auditors and certification bodies. 

Technical Knowledge 

• Strong understanding of information security principles, practices, and technologies. 

• In-depth knowledge of risk management methodologies and frameworks (e.g., NIST CSF, COBIT). 

• Familiarity with GRC tools and platforms (experience with Vanta a plus). 

• Understanding of cloud security and international privacy considerations. 

Preferred Experience and Certifications 

Professional Certifications (One or more of the following) 

• Certified Information Systems Auditor (CISA) 

• Certified in Risk and Information Systems Control (CRISC) 

• Certified Information Systems Security Professional (CISSP) 

• Certified in Governance of Enterprise IT (CGEIT) 

Benefits

• Competitive Health, Dental and Vision Insurance  
• Pet Insurance
• 401k
• Flexible schedule
• Paid Holidays plus Paid Time Off

Job Type 

• Full-time

Language 

• English (Required)

Job Summary

The Solution Engineer/SE serve as strategic technical consultants and project leaders, supporting Automation Solutions sales, applied system development, and project initiatives across focused vertical markets. Operating with a high level of autonomy, SEs design, implement, and support advanced solutions that integrate Phoenix Contact’s complex technical products with third-party components to meet specific customer or industry segment needs. These specialists interpret and translate customer specifications into functional concepts, delivering tailored application solutions that address operational challenges and align with industry best practices. Industries served include oil and gas, water/wastewater treatment, building automation, data centers, transportation infrastructure, electric power, automotive, and network & security. Solution Engineers are strategically positioned to drive innovation, organizational agility, and long-term business value.

Responsibilities

• Develop an expert area of specialization (industry/technology) as directed by manager and attain related certifications
• Mentor and advise Associate Solution Engineers, Technical Service, Product Engineering, and Product Management on product performance in the field and suggest design changes to improve product performance and customer satisfaction
• Design training programs and training material to support complex control system projects
• Develop advanced system testing and troubleshooting processes utilizing spectrum analyzers, storage scopes, power monitors, volt meters, and other required test equipment
• Provide applied solution design and engineering support to the Control and Industry Solutions team
• Independently qualify and gather input for designs through functional specification review or by direct customer interaction
• Provide pre-sales technical support and develop a concept framework based on customer requirements and industry standards and practices
• Develop and implement test plans to validate proposed solutions
• Develop and serve as technical lead on ‘proof of concept’ or pilot applications
• Provide project management as required, and advise project team on technical issues throughout the project lifecycle
• Develop, implement, and provide on-site installation start-up support
• Perform application demonstrations together with Phoenix Contact sales engineer and/or PSE at potential customer sites
• Research and understand existing competitive and emerging products and technologies
• Document and internally communicate data supporting the development of new products to meet focus market/customer requirements
• Support the sales effort of Phoenix Contact’s complex technical products when positioned and sold as industry solutions at OEM, end-user, and system integrator focused accounts within primary and supported market segments
• Support Phoenix Contact field personnel and channel partners in technical aspects relating to the sale of systems and solutions
• Develop and conduct control solution presentations and technology seminars to targeted audiences
• Position Phoenix Contact as a technology leader through active involvement in industry related technical associations
• Develop and maintain an expert understanding of industrial networking and communication technologies. Specific expertise in Industrial Ethernet Protocols:  Profinet, Ethernet/IP, and Modbus TCP
• Develop and maintain an expert working knowledge on all Phoenix Contact industrial products with specialized emphasis on IEC 61131 programming, industrial ethernet (wired and wireless), and networked I/O
• Maintain knowledge proficiency through continued participation in industry trade events and conferences including active participation in presenting Phoenix Contact Case Studies, etc.
• Attendance and participation in accordance with corporate policies in local, national, and international meetings

Qualifications

• Minimum Associate’s Technical Degree + equivalent experience. Bachelor’s degree in engineering or technical focus preferred.
• Minimum of 4 years industrial automation experience
• Industry specific controls system design and programming experience
• Motivated self-starter with the ability to work autonomously and as part of a team
• Ability to set priorities and perform simultaneous tasks
• Ability to meet deadlines and adjust to changing priorities to meet business goals
• Excellent written and verbal communication skills
• Proficient computer skills (Word, Excel, PowerPoint)
• Effective interpersonal skills with comfort in delivering group presentations

Essential Job Functions

• 35% Travel Requirement (2% - 5% Overseas)
• Must be able to lift 60 pounds
• Must be able to sit and/or stand for extended periods of time (2-4 hours at a time)
• Must be able to work on a computer for extended periods of time (up to 4 hours at a time)
• Must be able to travel in vehicles (automobiles, trains, and planes) for up to 10 hours
• Must be able to communicate effectively in verbal and written English
• Must comply with company dress code guidelines
• Punctuality and attendance in accordance with company policies
• Timely reporting of expenses
• Regular and on-time attendance.
• This is a hybrid position requiring at least three days in the office, unless otherwise specified.

What’s in it for you?

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, assistance, and more!

#LI-RD1

Job Summary

Solution Engineer I (SE) serve as strategic technical consultants and project leaders, supporting Automation Solutions sales, applied system development, and project initiatives across focused vertical markets. Operating with a high level of autonomy, SEs design, implement, and support advanced solutions that integrate Phoenix Contact’s complex technical products with third-party components to meet specific customer or industry segment needs. These specialists interpret and translate customer specifications into functional concepts, delivering tailored application solutions that address operational challenges and align with industry best practices. Industries served include oil and gas, water/wastewater treatment, building automation, data centers, transportation infrastructure, electric power, automotive, and network & security. Solution Engineers are strategically positioned to drive innovation, organizational agility, and long-term business value.

Responsibilities

• Develop an expert area of specialization (industry/technology) as directed by manager and attain related certifications
• Mentor and advise Associate Solution Engineers, Technical Service, Product Engineering, and Product Management on product performance in the field and suggest design changes to improve product performance and customer satisfaction
• Design training programs and training material to support complex control system projects
• Develop advanced system testing and troubleshooting processes utilizing spectrum analyzers, storage scopes, power monitors, volt meters, and other required test equipment
• Provide applied solution design and engineering support to the Control and Industry Solutions team
• Independently qualify and gather input for designs through functional specification review or by direct customer interaction
• Provide pre-sales technical support and develop a concept framework based on customer requirements and industry standards and practices
• Develop and implement test plans to validate proposed solutions
• Develop and serve as technical lead on ‘proof of concept’ or pilot applications
• Provide project management as required, and advise project team on technical issues throughout the project lifecycle
• Develop, implement, and provide on-site installation start-up support
• Perform application demonstrations together with Phoenix Contact sales engineer and/or PSE at potential customer sites
• Research and understand existing competitive and emerging products and technologies
• Document and internally communicate data supporting the development of new products to meet focus market/customer requirements
• Support the sales effort of Phoenix Contact’s complex technical products when positioned and sold as industry solutions at OEM, end-user, and system integrator focused accounts within primary and supported market segments
• Support Phoenix Contact field personnel and channel partners in technical aspects relating to the sale of systems and solutions
• Develop and conduct control solution presentations and technology seminars to targeted audiences
• Position Phoenix Contact as a technology leader through active involvement in industry related technical associations
• Develop and maintain an expert understanding of industrial networking and communication technologies. Specific expertise in Industrial Ethernet Protocols:  Profinet, Ethernet/IP, and Modbus TCP
• Develop and maintain an expert working knowledge on all Phoenix Contact industrial products with specialized emphasis on IEC 61131 programming, industrial ethernet (wired and wireless), and networked I/O
• Maintain knowledge proficiency through continued participation in industry trade events and conferences including active participation in presenting Phoenix Contact Case Studies, etc.
• Attendance and participation in accordance with corporate policies in local, national, and international meetings

Qualifications

• Minimum Associate’s Technical Degree + equivalent experience. Bachelor’s degree in engineering or technical focus preferred.
• Minimum of 4 years industrial automation experience
• Industry specific controls system design and programming experience
• Motivated self-starter with the ability to work autonomously and as part of a team
• Ability to set priorities and perform simultaneous tasks
• Ability to meet deadlines and adjust to changing priorities to meet business goals
• Excellent written and verbal communication skills
• Proficient computer skills (Word, Excel, PowerPoint)
• Effective interpersonal skills with comfort in delivering group presentations

Essential Job Functions

• 35% Travel Requirement (2% - 5% Overseas)
• Must be able to lift 60 pounds
• Must be able to sit and/or stand for extended periods of time (2-4 hours at a time)
• Must be able to work on a computer for extended periods of time (up to 4 hours at a time)
• Must be able to travel in vehicles (automobiles, trains, and planes) for up to 10 hours
• Must be able to communicate effectively in verbal and written English
• Must comply with company dress code guidelines
• Punctuality and attendance in accordance with company policies
• Timely reporting of expenses
• Regular and on-time attendance.
• This is a hybrid position requiring at least three days in the office, unless otherwise specified.

What’s in it for you?

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, assistance, and more!

#LI-RD1

Job Summary

The Solution Engineer/SE serve as strategic technical consultants and project leaders, supporting Automation Solutions sales, applied system development, and project initiatives across focused vertical markets. Operating with a high level of autonomy, SEs design, implement, and support advanced solutions that integrate Phoenix Contact’s complex technical products with third-party components to meet specific customer or industry segment needs. These specialists interpret and translate customer specifications into functional concepts, delivering tailored application solutions that address operational challenges and align with industry best practices. Industries served include oil and gas, water/wastewater treatment, building automation, data centers, transportation infrastructure, electric power, automotive, and network & security. Solution Engineers are strategically positioned to drive innovation, organizational agility, and long-term business value.

Responsibilities

• Develop an expert area of specialization (industry/technology) as directed by manager and attain related certifications
• Mentor and advise Associate Solution Engineers, Technical Service, Product Engineering, and Product Management on product performance in the field and suggest design changes to improve product performance and customer satisfaction
• Design training programs and training material to support complex control system projects
• Develop advanced system testing and troubleshooting processes utilizing spectrum analyzers, storage scopes, power monitors, volt meters, and other required test equipment
• Provide applied solution design and engineering support to the Control and Industry Solutions team
• Independently qualify and gather input for designs through functional specification review or by direct customer interaction
• Provide pre-sales technical support and develop a concept framework based on customer requirements and industry standards and practices
• Develop and implement test plans to validate proposed solutions
• Develop and serve as technical lead on ‘proof of concept’ or pilot applications
• Provide project management as required, and advise project team on technical issues throughout the project lifecycle
• Develop, implement, and provide on-site installation start-up support
• Perform application demonstrations together with Phoenix Contact sales engineer and/or PSE at potential customer sites
• Research and understand existing competitive and emerging products and technologies
• Document and internally communicate data supporting the development of new products to meet focus market/customer requirements
• Support the sales effort of Phoenix Contact’s complex technical products when positioned and sold as industry solutions at OEM, end-user, and system integrator focused accounts within primary and supported market segments
• Support Phoenix Contact field personnel and channel partners in technical aspects relating to the sale of systems and solutions
• Develop and conduct control solution presentations and technology seminars to targeted audiences
• Position Phoenix Contact as a technology leader through active involvement in industry related technical associations
• Develop and maintain an expert understanding of industrial networking and communication technologies. Specific expertise in Industrial Ethernet Protocols:  Profinet, Ethernet/IP, and Modbus TCP
• Develop and maintain an expert working knowledge on all Phoenix Contact industrial products with specialized emphasis on IEC 61131 programming, industrial ethernet (wired and wireless), and networked I/O
• Maintain knowledge proficiency through continued participation in industry trade events and conferences including active participation in presenting Phoenix Contact Case Studies, etc.
• Attendance and participation in accordance with corporate policies in local, national, and international meetings

Qualifications

• Minimum Associate’s Technical Degree + equivalent experience. Bachelor’s degree in engineering or technical focus preferred.
• Minimum of 4 years industrial automation experience
• Industry specific controls system design and programming experience
• Motivated self-starter with the ability to work autonomously and as part of a team
• Ability to set priorities and perform simultaneous tasks
• Ability to meet deadlines and adjust to changing priorities to meet business goals
• Excellent written and verbal communication skills
• Proficient computer skills (Word, Excel, PowerPoint)
• Effective interpersonal skills with comfort in delivering group presentations

Essential Job Functions

• 35% Travel Requirement (2% - 5% Overseas)
• Must be able to lift 60 pounds
• Must be able to sit and/or stand for extended periods of time (2-4 hours at a time)
• Must be able to work on a computer for extended periods of time (up to 4 hours at a time)
• Must be able to travel in vehicles (automobiles, trains, and planes) for up to 10 hours
• Must be able to communicate effectively in verbal and written English
• Must comply with company dress code guidelines
• Punctuality and attendance in accordance with company policies
• Timely reporting of expenses
• Regular and on-time attendance.
• This is a hybrid position requiring at least three days in the office, unless otherwise specified.

What’s in it for you?

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, assistance, and more!

#LI-RD1

Who we are

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation. 

The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations. 

About the role

As an Autonomous Vehicle Operator, you will safely operate Gatik vehicles for on-time in-route customer deliveries. We are looking for a highly motivated self-starter to help us operate our box trucks running routes to transport dry and refrigerated cargo.  You’ll be a valuable contributor by collecting necessary data for our engineering teams aimed at improving our groundbreaking automated driving technology while meeting customers’ product delivery needs.

This role is onsite in Phoenix or Peoria AZ

What you'll do

• Ensure safe, reliable operation of class 3-7 box truck delivery vehicles, in manual modes while keeping other drivers & operators, the public, and the vehicle safe
• Manually drive the vehicles on assigned, consistent routes to gather route data in support of moving toward future state autonomous operations
• Display customer service orientation and act as an ambassador for the company toward customers and the public
• Ensure vehicles arrive at pick-up and drop-off locations on time and the integrity of goods is retained on each journey
• Assist with safe, secure loading and unloading of customer goods using equipment such as pallet jacks, carts, dollies, lift gates, handbombing, etc.
• Update the dispatch team on shift and route status
• Ensure the operation and safety of trucks by daily routine checks (monitoring fluid levels, checking tire pressure, hose connections, etc.)
• Perform ad-hoc projects such as truck delivery to new locations, testing and/or installing new equipment, etc.
• Collaborate with teams to follow collection and drop-off procedures on each journey
• Learn and adhere to company standard operating procedures (SOPs) and ensure compliance with safe operations standards

What we're looking for

• Possesses a valid CDL with 3+ years of driving experience (non-CDL candidates are also encouraged to apply).
• Maintains a clean driving record and successfully passes background and drug screenings.
• Comfortable operating box trucks (26–30 feet), with or without a refrigerated unit.
• Demonstrates initiative, proactivity, and a strong focus on detail and safety.
• Communicates clearly and collaborates effectively, while also thriving in independent work settings.
• Tech-savvy and adaptable to varied shift schedules, including evenings, weekdays, and weekends.

No Touch Freight: Focus solely on driving—loading and unloading are handled by others.
Shift Hours: Shifts typically begin at 2:00 AM and run 8 to 12 hours, ending around 2:00–3:00 PM.
Weekly Hours: Expect 40–45 hours per week, with availability required across all 7 days.

More about Gatik

Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.

We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy.  By choosing the middle mile – with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik’s well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.

Visit us at Gatik for more company information and Careers at Gatik for more open roles.

Notable News

• Bloomberg: Autonomous Trucking Firm Gatik Inks Contracts Worth $600 Million
• Forbes: Hundreds’ Of Gatik Robot Delivery Trucks Headed For U.S. Roads
• Forbes:Gatik And Loblaw Announce Largest Commercial Deployment Of AV Trucks
• Forbes: Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs
• Tech Brew: Gatik AI exec unpacks the regulations that could shape the AV industry
• Business Wire: Gatik Paves the Way for Safe Driverless Operations (‘Freight-Only’) at Scale with Industry-First Third-Party Safety Assessment Framework
• Auto Futures: Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS
• Automotive News: Gatik foresees hundreds of self-driving trucks on road soon, and that's just the beginning
• Forbes: Isuzu And Gatik Go All In To Scale Up Driverless Freight Services
• Bloomberg: Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes
• Reuters: Driverless vehicles on limited routes bump along despite US robotaxi scrutiny

Taking care of our team

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

Who we are

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation. 

The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations. 

About the role

As an Autonomous Vehicle Operator, you will safely operate Gatik vehicles for on-time in-route customer deliveries. We are looking for a highly motivated self-starter to help us operate our box trucks running routes to transport dry and refrigerated cargo.  You’ll be a valuable contributor by collecting necessary data for our engineering teams aimed at improving our groundbreaking automated driving technology while meeting customers’ product delivery needs.

This role is onsite in Phoenix or Peoria AZ

What you'll do

• Ensure safe, reliable operation of class 3-7 box truck delivery vehicles, in manual modes while keeping other drivers & operators, the public, and the vehicle safe
• Manually drive the vehicles on assigned, consistent routes to gather route data in support of moving toward future state autonomous operations
• Display customer service orientation and act as an ambassador for the company toward customers and the public
• Ensure vehicles arrive at pick-up and drop-off locations on time and the integrity of goods is retained on each journey
• Assist with safe, secure loading and unloading of customer goods using equipment such as pallet jacks, carts, dollies, lift gates, handbombing, etc.
• Update the dispatch team on shift and route status
• Ensure the operation and safety of trucks by daily routine checks (monitoring fluid levels, checking tire pressure, hose connections, etc.)
• Perform ad-hoc projects such as truck delivery to new locations, testing and/or installing new equipment, etc.
• Collaborate with teams to follow collection and drop-off procedures on each journey
• Learn and adhere to company standard operating procedures (SOPs) and ensure compliance with safe operations standards

What we're looking for

• Possesses a valid CDL with 3+ years of driving experience (non-CDL candidates are also encouraged to apply).
• Maintains a clean driving record and successfully passes background and drug screenings.
• Comfortable operating box trucks (26–30 feet), with or without a refrigerated unit.
• Demonstrates initiative, proactivity, and a strong focus on detail and safety.
• Communicates clearly and collaborates effectively, while also thriving in independent work settings.
• Tech-savvy and adaptable to varied shift schedules, including evenings, weekdays, and weekends.

No Touch Freight: Focus solely on driving—loading and unloading are handled by others.
Shift Hours: Shifts typically begin at 2:00 AM and run 8 to 12 hours, ending around 2:00–3:00 PM.
Weekly Hours: Expect 40–45 hours per week, with availability required across all 7 days.

More about Gatik

Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.

We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy.  By choosing the middle mile – with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik’s well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.

Visit us at Gatik for more company information and Careers at Gatik for more open roles.

Notable News

• Bloomberg: Autonomous Trucking Firm Gatik Inks Contracts Worth $600 Million
• Forbes: Hundreds’ Of Gatik Robot Delivery Trucks Headed For U.S. Roads
• Forbes:Gatik And Loblaw Announce Largest Commercial Deployment Of AV Trucks
• Forbes: Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs
• Tech Brew: Gatik AI exec unpacks the regulations that could shape the AV industry
• Business Wire: Gatik Paves the Way for Safe Driverless Operations (‘Freight-Only’) at Scale with Industry-First Third-Party Safety Assessment Framework
• Auto Futures: Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS
• Automotive News: Gatik foresees hundreds of self-driving trucks on road soon, and that's just the beginning
• Forbes: Isuzu And Gatik Go All In To Scale Up Driverless Freight Services
• Bloomberg: Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes
• Reuters: Driverless vehicles on limited routes bump along despite US robotaxi scrutiny

Taking care of our team

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

Who we are

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation. 

The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations. 

About the role

We’re looking for a highly organized, safety-focused Operations Supervisor to oversee the day-to-day performance of our Autonomous Vehicle Operators (AVOs) and local fleet of autonomous trucks (Class 3-7). In this role, you'll help ensure safe, efficient, and compliant vehicle operations on a complex route network. You’ll be responsible for managing drivers, supporting vehicle readiness, coordinating routes, and partnering with cross-functional teams across safety, compliance, maintenance, HR, and customer operations. This role reports to the Operations Manager and works closely with other regional supervisors/managers.

This role is onsite in Phoenix, AZ

What you'll do

Who we are

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation. 

The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations. 

About the role

Gatik is seeking a Fleet Operations Manager to lead transportation and logistics operations across our Phoenix region. In this role, you’ll be responsible for managing daily fleet activity, ensuring safety and compliance, and delivering exceptional service to our customers. You’ll partner closely with cross-functional teams to support customer deployments, test new autonomous vehicle routes, and scale operations. This role is critical to driving operational excellence and building a world-class logistics network.

This role is onsite in Phoenix, AZ

What you'll do

• Lead daily fleet operations, including vehicle readiness, route execution, and driver scheduling.
• Hire, develop, and manage a high-performing team, including drivers, fleet technicians, and logistics coordinators.
• Ensure safety and compliance with all DOT, FMCSA, OSHA, and company regulations; promote a safety-first culture.
• Oversee fleet maintenance, inspections, ELD compliance, and asset tracking for a fleet of Class 3–7 autonomous and non-autonomous box trucks.
• Drive continuous improvement by evaluating performance, identifying inefficiencies, and refining SOPs and workflows.
• Manage customer relationships, resolve service issues, and support new contract activations and fleet deployments.
• Collaborate with HQ teams (HR, Legal, Finance, Engineering, Commercial) to align on strategy and execution.
• Define and track KPIs to measure service performance, operational efficiency, and cost-effectiveness.
• Support new market launches and expansion of fleet operations within the region.

What we're looking for

• Bachelor’s degree in Business, Logistics, Supply Chain, or a related field.
• 7+ years of experience in transportation or logistics, with 5+ years in a leadership role.
• Strong knowledge of DOT, FMCSA, HOS, ELDs, and fleet compliance standards.
• Proven success managing transportation teams and scaling fleet operations.
• Experience in fast-paced, high-growth environments (logistics, transportation, or automotive preferred).
• Excellent leadership, communication, and problem-solving skills.
• Ability to remain calm and effective under pressure.
• Willingness to work flexible hours and travel as needed to support regional operations.

More about Gatik

Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.

We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy.  By choosing the middle mile – with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik’s well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.

Visit us at Gatik for more company information and Careers at Gatik for more open roles.

Notable News

• Bloomberg: Autonomous Trucking Firm Gatik Inks Contracts Worth $600 Million
• Forbes: Hundreds’ Of Gatik Robot Delivery Trucks Headed For U.S. Roads
• Forbes:Gatik And Loblaw Announce Largest Commercial Deployment Of AV Trucks
• Forbes: Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs
• Tech Brew: Gatik AI exec unpacks the regulations that could shape the AV industry
• Business Wire: Gatik Paves the Way for Safe Driverless Operations (‘Freight-Only’) at Scale with Industry-First Third-Party Safety Assessment Framework
• Auto Futures: Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS
• Automotive News: Gatik foresees hundreds of self-driving trucks on road soon, and that's just the beginning
• Forbes: Isuzu And Gatik Go All In To Scale Up Driverless Freight Services
• Bloomberg: Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes
• Reuters: Driverless vehicles on limited routes bump along despite US robotaxi scrutiny

Taking care of our team

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.