About Us

We’re Extenteam, a dynamic company revolutionizing the short term vacation rental industry. Our proven business model has generated consistent revenue, and we are now expanding from a professional services model to a scalable tech-based subscription-first model.

As a scaling stage startup, we aim to grow our Monthly Recurring Revenue (MRR) to double our revenue by January 2026 by providing an AI assisted SaaS platform that works for all short term rental businesses regardless of their size.

Extenteam is on a mission to streamline and support vacation rental businesses by providing top-notch solutions, including guest communication and property management support.

We generate revenue through two primary streams:

Dedicated Team Members: Providing trained overseas talent with a recurring premium model, replacing one-time recruitment fees.

Tailwind - SaaS Platform: A guest communication Software blended with our shared services team, supporting smaller operators typically with less than 50 units - helping Extenteam increase profitability while growing our product market fit and expanding TAM and service levels.

Extenteam is a small but mighty team of 50 consisting of Sales, Partner Success, Marketing, HR & Recruiting, Engineering, Product and Admin (IT, Data etc). We are spread out across the world but we have hubs in Miami, LA, Medellin, and actively expanding into Europe. Our 50 people core team is supported by 400+ DTMs (dedicated team members) that are servicing our customers.

Our Values:

Commitment to Excellence: Continuously raising the bar and setting new standards in guest communications and service delivery. 

Exceptional Collaboration: Thriving in a fast-paced, high-performance environment built on clear communication and teamwork. 

Unified Purpose: Aligning behind a shared mission to drive success with an intense focus. One shared consciousness. 

Data-Driven Decision-Making: Prioritizing data and results over emotions when making objective, professional decisions. 

Emphasis on Details: Details matter at every level. Leaders are expected to have a deep understanding of the specifics and adopt a hands-on management style.

Our Leadership Philosophy

Our company embraces a management style inspired by the ideals of "founder mode," as championed by Airbnb’s Brian Chesky. This means a hands-on, visionary approach to leadership, with a relentless focus on innovation, product excellence, and customer-centric decision-making. We encourage proactive problem-solving, direct involvement in key initiatives, and a collaborative, high-performance culture.

To learn more about the "founder mode" philosophy and how it shapes our operations, you can explore this link. Understanding this mindset will provide valuable context for how we operate and what we value in our team members. 

What This Role Is About:

The Property Utility Specialist is responsible for the end-to-end management of utility billing, onboarding, and invoice processing for one of our clients. This role ensures utilities are properly onboarded, bills are processed accurately, autopay/e-billing is implemented, and all related systems and controls are maintained with integrity. The ideal candidate is highly detailed, process-oriented, comfortable with multiple stakeholders and systems, and thrives in a fast-paced asset management environment.

Your Main Responsibilities:

1. Utility Invoice Processing

• Receive utility invoices and ensure the utility folder is resolved to zero open items by end of day.
• Enter utility invoices per property under the correct name.
• Input utilities into the property management software (e.g., AppFolio) using proper GL accounts and property codes.
• Maintain passwords/logins for utility accounts
• Immediately notify Accounting Supervisor & Treasury Supervisor of any invoice or billing errors.
• Provide a daily End-of-Day report to Accounting Supervisor & Treasury Supervisor documenting utility bills entered.
• Communicate with the Accounting & Treasury Supervisors when a new utility vendor must be created to process invoices.
• Collaborate with Accounting & Treasury Supervisors to resolve any utility invoice anomalies (e.g., unusual charges, late fees).
• Update the “BPO Utilities” channel each day with current status and any late fees observed during bill entry.
• Assist in setting up utility accounts on autopay linked to the property’s bank account.
• Assist in enrolling utility accounts to e-billing
• Assist in compiling utility data (usage, invoices, etc.) upon request.
• Participate in daily bank proofing, ensuring utility items are correctly reported

2. Utility Onboarding for New/Transitioning Properties

• Support the onboarding of utilities for properties ensuring 100% completion prior to the transition date.
• Obtain from outgoing management/ownership the list of utilities requiring transition (electric, water/sewer, gas, trash, phone/internet).
• Ensure all new utility accounts are set up under the correct property name
• Ensure utility account logins are created and stored in the Utility/Vendor Account Workbook folder.
• Document each onboarding step on the Onboarding Checklist with supporting documentation (email confirmation, phone confirmation, contract copies).
• Store utility transition confirmations for the property being onboarded.
• Escalate any onboarding barriers (missing information, deposits required, ownership paperwork missing) to the Accounting & Treasury Supervisor immediately.

3. Flexible and Adaptable Work

• As jurisdictions, utility provider practices, lease terms, and internal processes evolve, adapt to changing workflows and procedures.
• Remain responsive to new property acquisitions, portfolio growth or other changes.

What We’re Looking For:

• At least 2 years of experience in utility billing, invoice processing, or property-management accounting highly desirable.
• Strong sense of ownership and proactive communication — someone who will immediately report any problem or barrier (e.g., utility account issues, vendor set-up delays, login access problems) to the appropriate supervisor.
• Prior experience using AppFolio or similar property management accounting software is advantageous.
• Technical Skills:
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and ability to learn new systems quickly.
  • Experience managing passwords/logins securely using tools like Keeper Security or similar.
  • Familiarity with electronic billing and autopay setup processes.
• Attention to Detail & Process-Oriented: Proven track record of accurate data entry, following checklists, meeting deadlines (e.g., zero open items by EOD).
• Communication & Collaboration: Strong written and verbal communication skills; ability to coordinate with internal teams and external utility providers.
• Problem Solving: Ability to identify anomalies, escalate appropriately and follow through to resolution.
• Organizational Skills: Ability to manage multiple properties/portfolios, daily tasks, reporting requirements and onboarding workflows concurrently.
• Adaptability: Comfortable working in a dynamic environment where policies and programs may change.
• Confidentiality & Integrity: Handle login credentials, financial information and vendor accounts securely and responsibly.

Nice to Haves:

• Prior experience in a real-estate asset management company or multifamily/residential portfolio.
• Experience in handling tenant billing and administrative fee processes.
• Comfortable working under minimal supervision with defined workflows and checklists.
• Initiative to improve processes, suggest efficiencies and maintain a clean inbox/folder system.

Technical Requirements:

• Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port)
• i5 11th Gen or higher
• Windows 11 / MacOS Catalina or higher
• Minimum of 8 GB RAM
• Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background)
• Back-ups in case of power or internet provider interruptions
• Good headset and webcam (preferably noise-canceling headset)

Why You’ll Love Working with Us: 

• Competitive Salary — We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities.
• Remote Work — This role is 100% remote, allowing flexibility and eliminating daily commute.
• Paid Time Off — Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being.
• HMO Coverage — Company-provided HMO plan, offering access to medical services via accredited hospitals and clinics under a Health Maintenance Organization. This helps ensure employees have access to routine checkups, consultations, and coverage for medical care.

As Tax Analyst, you will have a broad range of tax-related responsibilities, with a particular focus on maintaining an international tax compliance and reporting portfolio for the Smartly group of companies, while also assisting on adhoc advisory and project workstreams. Working directly with the Tax & Treasury Manager and collaboratively with internal teams and external advisors, you will be exposed to all aspects of tax and play a critical role in ensuring the group’s tax obligations are met on time and in full.

Given the global footprint of the business, you will gain exposure to diverse tax regimes and cross-border considerations, providing a unique opportunity to broaden your international tax expertise. Your knowledge of and proximity to the day-to-day inner workings of the business will enable you to identify areas of improvement and drive real change. Attention to detail and time management are therefore critical attributes required for this role.

This is a great opportunity to deepen your tax knowledge through practical experience across multiple jurisdictions, as well as developing related accounting and finance skills to enhance your skillset.

What You Will Do

• Support all direct and indirect tax matters, particularly corporation tax and sales tax/VAT/GST, across multiple jurisdictions.
• Preparation and timely submission of tax returns and ensuring related payments are actioned / received by relevant tax authorities.
• Review the accuracy and integrity of accounting balances recording tax, including preparing monthly/quarterly/annual tax calculations.
• Global mobility and fringe benefit tax compliance; involvement with employer-related tax obligations.
• Maintaining Smartly’s tax compliance calendar of all above workstreams and continually updating for new filing / payment obligations as the business grows.
• Continuous improvement of processes, controls and documentation to manage risk and create efficiencies.
• Establishing effective working relationships both within the tax / finance team and with other Smartly business units.
• Work with external advisors and tax authorities; assist / support audit responses and enquiries.

What We Are Looking For

• Bachelor's degree in Accounting with 3+ years of relevant work experience.
• Proven experience in a similar tax, finance, and / or accounting role.
• Understanding of direct / indirect tax, tax accounting, international tax law, and transfer pricing.
• Strong Excel or Google Sheet skills; experience with NetSuite is an advantage.
• Excellent analytical and problem-solving skills.
• High level of accuracy and attention to detail.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Work well as part of a team, while being able to handle tasks independently.

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you'll find:

• An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.
• Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.
• Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.
• Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!

Apply Now and Build Your Future with Smartly!

Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together

#LI-HYBRID

About the Job

You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.

The Financial Operations team manages all customer funds across the region, ensuring that funds are placed appropriately, liquidity is managed correctly, transactions are reconciled and all manual operations to support customer fund flows are executed to an extremely high standard.

This role specifically is to run the FX and Cash Management teams for our sister entity, DragonPay, while still reporting regionally into the Xendit Head of FinOps. The DragonPay team currently operates independently of Xendit, but the goal is to align our operations across entities and use best practices from each to raise the bar.

If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.

Minimum Qualifications

• Graduate of Management, Accounting, Finance, or a similar course, with 6-8 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces
• At least 3 years working in cross-border and FX operations
• Experience in managing a Finance / Financial Operations team of 6-8 people
• Able to get your hands dirty, getting into the weeds of the operations to ensure they are done in the most efficient and effective manner
• Comfortable dealing with large datasets and data analysis
• Constantly looking to push the bar and increase standards of operations
• You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure
• You are a team player and communicate well with internal and external stakeholders
• You have great ownership mentality and have proven you can push towards a goal by yourself
• You pick up new skills quickly using a combination of self-exploration and relationship building
• You are detail-oriented and able to manage multiple priorities while maintaining quality work
• Detail oriented, can see patterns in data/information or notice when something is amiss
• Located in Manila, able to go to the DragonPay office in Marikina daily

Preferred Qualifications

• Experience working in or dealing with banks or large financial institutions
• Experience with SQL or visualization tools (e.g. Looker)
• At least 3 years working in cash management / treasury operations

Responsibilities

Oversee & execute the fund management & liquidity strategy for DragonPay operations

• Understand all fund flows, their volumes, and their liquidity requirements, in order to build on the existing strategy to support these operations
• Enhance the existing strategy to manage liquidity in the most operationally and cost effective manner for Xendit. Adjust strategy as needed
• Monitor funds through the day to ensure correct allocation across accounts
• Train the team on how to manage liquidity so they grow into operating more independently

Monitor FX operations to ensure seamless execution

• Execution of FX operations will be done by the existing Financial Operations team.
• Oversee and guide the operations to ensure that there are no errors or disruptions to merchant flows
• Create or update SOPs as required to correct operations and ensure they all follow best practices
• Address and manage any operational issues or escalations independently

Operational improvements & reporting

• Focus on the processes and tooling to enable the execution of cross border fund flows and liquidity operations
• ⁠⁠Own and drive Cash Management & FX metrics such as efficiency and accuracy

Work closely with various internal teams to drive success

• Work closely with relevant stakeholders to ensure all operations are smooth and all Cash Management / FX transactions are correctly reconciled
• As our products continue to evolve, partner closely with the product team to give feedback on the product and provide FinOps’ input and requests, to ensure future builds and evolutions meet our operational requirements
• Solve complex problems by working across product, regional partnerships, treasury, compliance, sales and growth teams to ensure FinOps is set up for success

Team management

• Manage and guide team members to grow within Xendit and scale up their skillset
• Mentor junior team members and ensure their work is delivered to a high standard
• Coach more senior team members to level up, become people managers, and take on additional responsibilities

Do whatever it takes to make Xendit succeed

About the Job

You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.

The Financial Operations team manages all customer funds across the region, ensuring that funds are placed appropriately, liquidity is managed correctly, transactions are reconciled and all manual operations to support customer fund flows are executed to an extremely high standard.

As we expand across more countries, we have developed a global offering (“Global Accounts”) for our merchants, allowing them to move funds seamlessly across currencies and leverage any of Xendit’s global services from within one dashboard. This role will be the main owner of all regional fund flows, overseeing float management, liquidity forecasting, day to day operations, cross border and FX operations. The focus will be on the strategy and management of this, while execution will primarily be done by the existing operations team.

If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.

Minimum Qualifications

• Graduate of Management, Accounting, Finance, or a similar course, with 5-8 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces
• At least 3 years working in cross-border and FX operations
• Able to get your hands dirty, getting into the weeds of the operations to ensure they are done in the most efficient and effective manner
• Comfortable dealing with large datasets and data analysis
• Constantly looking to push the bar and increase standards of operations
• You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure
• You are a team player and communicate well with internal and external stakeholders
• You have great ownership mentality and have proven you can push towards a goal by yourself
• You pick up new skills quickly using a combination of self-exploration and relationship building
• You are detail-oriented and able to manage multiple priorities while maintaining quality work
• Detail oriented, can see patterns in data/information or notice when something is amiss
• Located in Jakarta, Bangkok, Manila or Kuala Lumpur

Preferred Qualifications

• Experience working in or dealing with banks or large financial institutions
• Experience with SQL or visualization tools (e.g. Looker)
• Experience in managing a Finance / Financial Operations team of 4-6 people
• Experience managing a geographically dispersed team

Responsibilities

Design & execute the fund management & liquidity strategy for Global Accounts operations

• Understand all fund flows, their volumes, and their liquidity requirements, in order to design the right strategy to support these operations
• Design & execute on the strategy to manage liquidity in the most operationally and cost effective manner for Xendit. Adjust strategy as needed
• Monitor funds across the region through the day to ensure correct allocation across accounts and currencies

Monitor Global Accounts & FX operations to ensure seamless execution

• Execution of Global Accounts & FX operations will be done by the existing Financial Operations team. Oversee and guide the operations to ensure that there are no errors or disruptions to merchant flows
• Create or update SOPs as required to correct operations and ensure they all follow best practices
• Address and manage any operational issues or escalations independently

Operational improvements & reporting

• Focus on the processes and tooling to enable the execution of cross border fund flows and liquidity operations
• Report on Global Accounts operations and liquidity statuses to the Financial Operations Head and to broader leadership as required
• ⁠⁠Own and drive Global Accounts & FX metrics such as efficiency and accuracy

Work closely with various internal teams to drive success

• The reconciliations of all fund flows are done by a centralised team. Work closely with this team on all Global Accounts / FX recons to ensure they have the information they need and to address any questions / unreconciled items that arise
• As the product continues to evolve, partner closely with the product team to give feedback on the product and provide FinOps’ input and requests, to ensure future builds and evolutions meet our operational requirements
• Solve complex problems by working across product, regional partnerships, treasury, compliance, sales and growth teams to ensure FinOps is able to support all aspects of our Global Accounts

Do whatever it takes to make Xendit succeed

Duties and responsibilities:

• Prepare and send the weekly cash position to the concerned employees of Account & Finance and Commercial Team
• Prepare documentation for any update treasury related matters of the company
• Coordinate with the bank for any treasury related matters concerning the company transactions
• Responsible in processing bank transfer, processing of payments and other bank related transactions of the company.
• Responsible in monitoring the disposal, adjustments, write off and other related matters to the company fixed assets.
• Responsible in performing general accounting tasks such as bookkeeping, bank reconciliation and other related matters.
• Work closely with the AP Team to validate the payable subject for approval
• Work closely with the Finance Team in monitoring the accruals
• Work closely with the Finance Team in validating the bank recon items
• Work closely with other department for tasks related to month-end and year-end closing tasks.
• Prepare and reconcile the BS reconciliation schedule
• Review, reconcile and prepare adjustments for bank recon, accruals, fixed assets and other adjustments necessary for the month-end and year-end closing.
• Collate and compile the documents related to the assigned tasks
• Prepare schedules and answer queries pertaining to quarterly and year-end audit 
• Submit and upload the schedules and documents for quarterly and year-end audit in the EY Portal. 
• Prepare adjusting entries pertaining to quarterly and year-end audit 
• Ensures compliance with the company policies and procedures in doing the assigned tasks
• Perform any ad hoc duties as mandated by Senior Accounting Manager

Required Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field.
• CPA or relevant certification (preferred)
• 2-4 years of experience in accounting, financial reporting, treasury 
• Knowledge of financial and accounting principles and procedures.
• Ability to work both independently and as part of a team.
• Willing to come to the office in hybrid set up

What’s in it for YOU?

An opportunity to work with the largest ecommerce Enabler in Southeast Asia with a multicultural environment that will offer you challenges to develop your career and professional skills. aCommerce provides a variety of unique perks—and they’re available to you whenever you need them. From solid healthcare services, work from home options, comfortable workspace, flexible leave (since it’s important to enjoy quality time off), flexible work hours and attractive work locations.

aCommerce believes in investing in YOU which is why you will be given the opportunity to explore the world of technology and innovation in ecommerce. Work alongside experts who will enhance and recognize your professional knowledge to the highest potential!

YOU ARE GETTING MORE THAN JUST A JOB!

At aCommerce, we provide you with more than just a job. Our business help large

multinational brands (L’Oréal, Samsung, Adidas and Johnson & Johnson to name a few) with their ecommerce revolution and being in the thick of it will transform your growth to wherever you and your career want to be! Being part of the #aTeam means:

• You are valued. Everyone is equally important and works together on uncharted challenges alongside inspiring colleagues from all over the region.

• Being trusted. Once a month, you have the benefit to work remotely and choose your own workspace.

• Being celebrated! May that be a small win or a major milestone in your career, you have a family here who will support and celebrate every step of the way of your aCommerce journey.
• Comfortable at work. We provide you with a laptop, a cozy working space and smart casual dress code! Just come in as you are and bring your passion, commitment and “can do” attitude at work. There’s a lot of things that you can look forward to if you join us today and we leave it up to you to discover what’s in store for you.

INTERESTING FACTS

• Getting to equal when it comes to being a gender-balanced organization is something we celebrate! We are proud of our gender ratio.

• We have more than 20+ nationalities who are working hard to take aCommerce ahead everyday.

Job Purpose

We are looking to hire an Accounting & Tax Manager with strong and demonstrated skills in general accounting and experience in managing compliance to Philippine Tax rules.  The Accounting & Tax Manager should possess high business acumen in maintaining timeliness and accuracy in general accounting processes and extensive experience in Philippines Tax compliance with the Bureau of Internal Revenue (BIR).   

To ensure success, the Accounting & Tax Manager should have experience gained from big companies, with keen interest in product distribution and services industry.  Top candidates will have pro-active approach in managing risks in both accounting, treasury and tax compliance.

Job Responsibility

• Tax Management:
  • Overall knowledge of BIR Tax resolutions, updates and changes in guidelines. Knowledge in tax assessment and calculation.
  • Close management and up-to-date responses to BIR LOAs to minimize risks in tax assessments and penalties.
  • Reconciliation of BIR tax assessment with supporting documentation.
  • Regular Tax Filing - Ensures timely and accurate filing and payment of all corporate monthly, quarterly and annual tax returns, supporting schedules, alpha lists and reliefs for Value Added tax, withholding tax, Income tax, Final Tax, DST in accordance to BIR filing guidelines.
  • Alignment and reconciliation of all Tax Ledgers in the company book of accounts. Tax filing and settlements should be aligned to the accounting ledgers at all times.
  • Compliance to BIR guidelines in issuance of Forms 2307 and filing/payment of BIR Form 1606.
  • Filing of annual inventory list with the BIR.
  • Ensures compliance to BIR’s tax mapping requirements, and local taxes for municipality license accreditation.
  • The company’s Computerized Accounting System (CAS) management under BIR ruling.
  • Responsible for the company’s accreditation with the government agencies such as BIR, SSS, PHIC, HDMF and LGUs if any.
  • Coordinates with Corporate Secretary and Company lawyers for legal compliance and company accreditation with SEC.
  • Handles tax queries from clients, suppliers, and Management regarding tax governance.

• General Accounting:
  • Weekly Cash Forecasting for local and regional reporting.
  • Treasury management – cash receipts, disbursements and reconciliation, cash pooling, cash transactions interfaces with clients, payment portals and banks, and banking relations,
  • Fixed Assets Management – capitalization, regular depreciation runs, adjustments, write off and audit.
  • Accrual Accounting – booking, actualization and reconciliation
  • Balance Sheet Reconciliation – maintain fully accounted and reconciled transactions in the balance sheet ledgers
  • Month and Year end Closing – review of transactions and accuracy of ledgers, actively manage closing activities to comply with the regional consolidation calendar.
  • External Audit – take ownership in organizing accounting team’s activities in providing for audit requirements and inquiry responses over the set timeline.
  • Process Improvement projects for sustainability and compliance to  company policies, internal controls and risks management.

• Manage team of accountants, and tax professionals.

Key Requirements

• Bachelor’s degree in Accounting, Finance or Business management. 
• PH tax practitioner’s accreditation is a plus.
• Minimum 5 years of experience in accounting and tax management.
• Strong knowledge of accounting principles, internal controls and strict compliance to taxation law and government guidelines.
• Proficiency in accounting and operating systems (e.g., Netsuite, SAP, Oracle) and advance Excel.
• Ability to work in a fast-pace environment and handle multiple competing priorities to meet deadlines.
• Clear communication and interpersonal skills, necessary in dealing with internal stakeholders and external government authorities.

About aCommerce

aCommerce is an Ecommerce enabler for businesses in ASEAN. We provide holistic end-to-end Ecommerce solutions covering marketing, channel management, call center, fulfillment and logistics in one integrated platform. Founded in 2013 we currently 1600 employees and are continuously hiring to support our business growth.

Our Culture

Embrace and Drive Change

If you are not prepared to deal with constant change, then you probably are not a good fit for the company. We embrace it enthusiastically, and perhaps even more importantly, to encourage and drive it.

Personal Growth

It's important to constantly challenge and stretch yourself and not be stuck in a job where you don't feel like you are growing or learning.  Our goal is to help employees unlock that potential.

Working in a WOW environment

We are not an average company, our service is not average, and we don't want our people to be average. We expect every employee to deliver WOW. We seek to WOW our customers, our co-workers, our vendors, and our partners.