Kafka Jobs in Philippines.
All active Kafka roles based in Philippines.
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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
Data Engineer at NICE CXone sits between the teams that build data products and the infrastructure that runs them. We keep Snowflake environments healthy, get changes deployed safely through maintenance windows, and make sure the pipelines and systems our partners depend on stay observable and reliable.
Your time will be split between operational work — coordinating and executing change requests, monitoring systems, supporting deployments — and project work focused on improving how we operate: better automation, cleaner alerting, more resilient processes.
How will you make an impact?
Release & deployment operations
- Coordinate and execute build and release activities across multiple production regions within scheduled maintenance windows
- Manage day-to-day operations of release pipelines, including Jenkins and GitHub Actions workflows, on behalf of data engineering teams
- Author and manage Change Requests in ServiceNow, following CAB and CHG guidelines
- Respond to platform alerts, investigate issues, and keep stakeholders informed
Observability & support
- Perform ongoing monitoring and maintenance of Snowflake environments — warehouse performance, access, and cost
- Monitor MSK (Kafka) consumers and producers via CloudWatch; escalate or resolve anomalies
- Keep runbooks current and contribute to post-incident reviews
- Support data engineering teams with deployment questions and environment issues
Improvement & automation
- Identify and prototype improvements to DataOps processes through scripting and automation
- Build and maintain tooling that reduces toil and improves the reliability of our release pipeline
Day-to-Day Tech
- Snowflake
- AWS (S3, IAM, CloudWatch, Lambda)
- Jenkins · GitHub Actions
- MSK / Kafka
- Apache Airflow
- Python
- ServiceNow
- Jira
Have you got what it takes?
- 3+ years in a DataOps, Platform Operations, or DevOps/SRE role supporting data infrastructure
- Snowflake: hands-on with RBAC, warehouses, multi-environment administration, and SQL
- AWS: S3, IAM, CloudWatch, Lambda — comfortable in the console and with the CLI
- Experience defining and working within CI/CD pipelines using Jenkins and/or GitHub Actions
- Python scripting for operational automation
- Experience working within a formal change management process: CRs, maintenance windows, approvals
- Clear communicator when things break — you keep stakeholders informed without being asked
- Comfortable working async across time zones in a distributed team
- Familiar with AI tools and comfortable using them in day-to-day work
Nice to Have
- Apache Airflow — DAG monitoring and operational support
- MSK / Kafka operational experience
- Infrastructure as Code experience — Terraform or similar
- Prometheus & Grafana for monitoring and dashboards
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10730
Reporting into: Manager, Engineering, Data CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
Associate Data Engineer at NICE CXone sits between the teams that build data products and the infrastructure that runs them. We keep Snowflake environments healthy, get changes deployed safely through maintenance windows, and make sure the pipelines and systems our partners depend on stay observable and reliable.
Your time will be split between operational work — coordinating and executing change requests, monitoring systems, supporting deployments — and project work focused on improving how we operate: better automation, cleaner alerting, more resilient processes.
How will you make an impact?
Release & deployment operations
- Coordinate and execute build and release activities across multiple production regions within scheduled maintenance windows
- Manage day-to-day operations of release pipelines, including Jenkins and GitHub Actions workflows, on behalf of data engineering teams
- Author and manage Change Requests in ServiceNow, following CAB and CHG guidelines
- Respond to platform alerts, investigate issues, and keep stakeholders informed
Observability & support
- Perform ongoing monitoring and maintenance of Snowflake environments — warehouse performance, access, and cost
- Monitor MSK (Kafka) consumers and producers via CloudWatch; escalate or resolve anomalies
- Keep runbooks current and contribute to post-incident reviews
- Support data engineering teams with deployment questions and environment issues
Improvement & automation
- Identify and prototype improvements to DataOps processes through scripting and automation
- Build and maintain tooling that reduces toil and improves the reliability of our release pipeline
Day-to-Day Tech
- Snowflake
- AWS (S3, IAM, CloudWatch, Lambda)
- Jenkins · GitHub Actions
- MSK / Kafka
- Apache Airflow
- Python
- ServiceNow
- Jira
Have you got what it takes?
- 2+ years in a DataOps, Platform Operations, or DevOps/SRE role supporting data infrastructure
- Snowflake: hands-on with RBAC, warehouses, multi-environment administration, and SQL
- AWS: S3, IAM, CloudWatch, Lambda — comfortable in the console and with the CLI
- Experience defining and working within CI/CD pipelines using Jenkins and/or GitHub Actions
- Python scripting for operational automation
- Experience working within a formal change management process: CRs, maintenance windows, approvals
- Clear communicator when things break — you keep stakeholders informed without being asked
- Comfortable working async across time zones in a distributed team
- Familiar with AI tools and comfortable using them in day-to-day work
Nice to Have
- Apache Airflow — DAG monitoring and operational support
- MSK / Kafka operational experience
- Infrastructure as Code experience — Terraform or similar
- Prometheus & Grafana for monitoring and dashboards
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10733
Reporting into: Manager
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Senior Cloud Database Engineer will ensure SQL Server database performance and availability in a 24x7 environment.
How will you make an impact?
- Install, configure, upgrade, monitor, maintain, and manage multiple SQL Server databases.
- Perform database and application tuning.
- Establish and maintain sound backup and recovery policies and procedures.
- Implement and maintain database security
- Create, maintain, and monitor SQL
- Other duties assigned by the manager
Have you got what it takes?
- Bachelor’s degree in Computer Science, Business Information Systems, or related field or equivalent work experience required.
- 5+ years maintaining SQL Server mission-critical databases
- 5+ years of TSQL programming
- 2+ years implementing and maintaining database replication
- 2+ years implementing and maintaining SQL Server Availability Groups
- Ability to work with technical and non-technical people
- Problem-solving skills are a must
- Ability to meet deadlines
You will have an advantage if you also have:
- SSAS/SSRS/SSIS
- Newer data/streaming platforms: Kafka, MSK, Snowflake, Aurora DB, SNS
- AWS, AWS CLI management
- MS Azure database management
- MCSE/MCDBA/OCP
- NET technologies
- PowerShell
- C#
- Rubrik
- TFS/GitHub
This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10611
Reporting into: Manager, Network Operations
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are seeking an experienced Manager, Engineering to lead a globally distributed team responsible for optimizing and managing data pipelines, real-time data processing, and database operations. The ideal candidate will have strong technical expertise in SQL, databases, Kafka, Flink, Airflow, and AWS, along with experience in managing remote teams across multiple time zones.
How will you make an impact?
- Lead and mentor a distributed DataOps team, ensuring high performance and collaboration across different regions.
- Oversee the design, development, and maintenance of scalable data pipelines and streaming applications.
- Manage and optimize database operations, ensuring data integrity, performance, and security.
- Implement and maintain real-time data processing workflows using Kafka and Flink.
- Collaborate with engineering, analytics, and business teams to ensure seamless data flow and accessibility.
- Develop and enforce best practices for data governance, monitoring, and observability.
- Drive automation and efficiency improvements in DataOps processes.
- Ensure high availability, reliability, and performance of data infrastructure.
- Manage project timelines, resource allocation, and stakeholder expectations.
Have you got what it takes?
- Bachelor's degree in Computer Science, Engineering, or a related field, OR 5+ years of experience in DataOps, Data Engineering, or a related field.
- Proven experience managing and leading remote teams across multiple time zones.
- Strong proficiency in SQL and database management (e.g., Snowflake, SQL, NoSQL databases).
- Expertise in real-time data processing technologies such as Kafka and Flink.
- Experience with Airflow for workflow orchestration.
- Experience with cloud-based data platforms, particularly AWS.
- Familiarity with infrastructure-as-code and automation tools.
Preferred Qualifications:
- Experience working in a fast-paced, globally distributed environment.
- Knowledge of CI/CD pipelines for data workflows.
- Understanding of data security and compliance best practices.
This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10613
Reporting into: Manager, Network Operations
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
Associate Data Engineer at NICE CXone sits between the teams that build data products and the infrastructure that runs them. We keep Snowflake environments healthy, get changes deployed safely through maintenance windows, and make sure the pipelines and systems our partners depend on stay observable and reliable.
Your time will be split between operational work — coordinating and executing change requests, monitoring systems, supporting deployments — and project work focused on improving how we operate: better automation, cleaner alerting, more resilient processes.
How will you make an impact?
Release & deployment operations
- Coordinate and execute build and release activities across multiple production regions within scheduled maintenance windows
- Manage day-to-day operations of release pipelines, including Jenkins and GitHub Actions workflows, on behalf of data engineering teams
- Author and manage Change Requests in ServiceNow, following CAB and CHG guidelines
- Respond to platform alerts, investigate issues, and keep stakeholders informed
Observability & support
- Perform ongoing monitoring and maintenance of Snowflake environments — warehouse performance, access, and cost
- Monitor MSK (Kafka) consumers and producers via CloudWatch; escalate or resolve anomalies
- Keep runbooks current and contribute to post-incident reviews
- Support data engineering teams with deployment questions and environment issues
Improvement & automation
- Identify and prototype improvements to DataOps processes through scripting and automation
- Build and maintain tooling that reduces toil and improves the reliability of our release pipeline
Day-to-Day Tech
- Snowflake
- AWS (S3, IAM, CloudWatch, Lambda)
- Jenkins · GitHub Actions
- MSK / Kafka
- Apache Airflow
- Python
- ServiceNow
- Jira
Have you got what it takes?
- 2+ years in a DataOps, Platform Operations, or DevOps/SRE role supporting data infrastructure
- Snowflake: hands-on with RBAC, warehouses, multi-environment administration, and SQL
- AWS: S3, IAM, CloudWatch, Lambda — comfortable in the console and with the CLI
- Experience defining and working within CI/CD pipelines using Jenkins and/or GitHub Actions
- Python scripting for operational automation
- Experience working within a formal change management process: CRs, maintenance windows, approvals
- Clear communicator when things break — you keep stakeholders informed without being asked
- Comfortable working async across time zones in a distributed team
- Familiar with AI tools and comfortable using them in day-to-day work
Nice to Have
- Apache Airflow — DAG monitoring and operational support
- MSK / Kafka operational experience
- Infrastructure as Code experience — Terraform or similar
- Prometheus & Grafana for monitoring and dashboards
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10732
Reporting into: Manager
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
Data Architect
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Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
Job Title: Data Architect – Snowflake (Medical Devices / Healthcare)
Mode: Contract
Duration: 6 Months (Extendable)
Work Timings: 3pm – 11.30pm IST
Mode of work: Remote-India
Overview
We are looking for an experienced Data Architect with deep expertise in Snowflake to design and manage scalable, secure, and compliant data platforms in a medical device environment. This role will support data-driven initiatives across clinical, regulatory, manufacturing, and commercial domains while ensuring adherence to healthcare regulations and data standards.
Key Responsibilities
- Design and implement enterprise data architecture leveraging Snowflake for structured and unstructured data
- Develop scalable data models, data lakes, and data warehouses to support analytics, AI/ML, and reporting
- Define and enforce data governance, security, and compliance frameworks (HIPAA, FDA, GDPR)
- Architect data pipelines and ETL/ELT processes using modern tools (e.g., Snowpipe, dbt, Informatica, Azure Data Factory)
- Collaborate with cross-functional teams (Engineering, Clinical, Regulatory, Quality, and Business stakeholders)
- Ensure data integrity, lineage, and traceability aligned with medical device standards (e.g., ISO 13485, GxP)
- Optimize Snowflake performance, cost management, and workload management
- Support cloud data architecture (AWS, Azure, or GCP) and hybrid environments
- Enable advanced analytics, including AI/ML and real-world evidence (RWE) use cases
- Establish best practices for data lifecycle management (ingestion, storage, archival, and retention)
Required Qualifications
- Bachelor’s or Master’s degree in Computer Science, Data Engineering, or related field
- 8+ years of experience in data architecture, data engineering, or related roles
- Strong hands-on experience with Snowflake architecture and optimization
- Expertise in data modeling (dimensional, normalized, and data vault)
- Experience with SQL, Python, and data pipeline orchestration tools
- Familiarity with cloud platforms (AWS, Azure, or GCP)
- Experience in regulated industries (medical devices, pharmaceuticals, or healthcare)
Preferred Qualifications
- Knowledge of medical device data standards and regulatory frameworks (FDA 21 CFR Part 11, ISO 13485, IEC 62304)
- Experience with healthcare data standards (HL7, FHIR, DICOM)
- Exposure to clinical, imaging, or diagnostic data systems
- Experience with data cataloging and governance tools (Collibra, Alation, Informatica)
- Snowflake certifications (SnowPro Core, SnowPro Advanced)
- Experience with streaming data platforms (Kafka, Event Hubs)
Key Skills
- Strong architectural thinking and system design skills
- Data governance and compliance mindset
- Ability to translate business needs into scalable data solutions
- Cross-functional collaboration and stakeholder management
- Performance tuning and cost optimization in Snowflake
- Problem-solving with a focus on data quality and reliability
📩 Interested candidates may share their updated resumes to:
srikanth.kunchala@neweratech.com
New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .
Ready to apply?
Apply to New Era TechnologyFeedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.
The Customer Success Team is responsible for delivering our product to our clients. This includes education, configuration, solution development, and risk strategy to enable our clients to address their pain points. We collaborate with our clients to ensure they have the right solution, build out a strategy and training plan for them, and then support them through each phase of our client lifecycle. We grow at a fast clip and believe no challenge is too big or too small. Therefore, we have an open environment that encourages us to lean in, try new things, and discover our potential.
You:
As a Senior Product Support Engineer at Feedzai, you will serve as the first point of contact for our customers, resolving the most complex and escalated pre-production and post-production technical issues within our cloud-based financial crime prevention platform. This role requires a strong technical foundation, problem-solving mindset, and customer-centric attitude to ensure that customer issues are addressed promptly and effectively.
You’ll be expected to take full ownership of customer incidents, mitigate urgent problems, escalate appropriately to our engineering teams, and follow through until complete resolution. This position involves analyzing complex technical issues across Feedzai’s products , their interaction with customers’ infrastructure, and communicating with stakeholders across all levels of seniority. We are looking for professionals with experience across L1, L2, and L3 support levels—or with the technical capability to operate across these levels.
Your Day to Day:
- Serve as a technical expert on Feedzai’s products, resolving complex customer issues independently.
- Troubleshoot and resolve product and infrastructure-related issues in a 24/7 environment, adhering to established SLA timelines.
- Manage customer communications effectively, including conference calls and status updates to stakeholders.
- Clearly document and communicate issue root causes, impacts, and resolution steps to internal and external stakeholders.
- Escalate critical issues to the appropriate engineering teams and coordinate resolution efforts across multiple tiers of support.
- Serve as the primary technical liaison between Support and Engineering, driving root cause analysis (RCA) and ensuring efficient hand-offs for critical issues.
- Contribute to the continuous improvement of support documentation, including the creation of internal and external knowledge base articles.
- Translate customer feedback into actionable engineering requirements and collaborate with Engineering and Customer Success teams to prioritize enhancements.
- Regularly interact with internal tools and bug-fixing processes using Shell scripting, SQL, and/or Python.
- After 3–6 months, participate in the on-call rotation for handling high-priority issues during weekends (approximately one weekend every three weeks), with additional compensation.
- Serve as a mentor and escalation point for L1 support staff, providing technical guidance and peer review for incident resolution.
You Have & You Know-how:
- Bachelor’s degree in Computer Science, Engineering, or a related technical field—or equivalent professional experience.
- 4–7 years of experience in a technical support, product support, or engineering role.
- Excellent written and verbal communication skills in English, with the ability to produce clear, professional customer-facing documentation (e.g., Root Cause Analysis reports).
- Ability to work autonomously in a fast-paced, dynamic environment.
- Strong technical foundation, with a solid understanding of programming concepts (development experience is a plus, but not required).
- Familiarity with UNIX/Linux systems.
- Understanding of Object-Oriented Programming principles (experience with Java is preferred).
- Hands-on experience with development tools such as Git, IDEs, and related utilities.
- Experience with databases, particularly Cassandra and SQL.
- Knowledge of distributed systems, high-availability architectures, and web technologies (especially REST APIs).
- Familiarity with cloud platforms such as AWS or GCP.
- Exposure to messaging systems like RabbitMQ or Kafka, and coordination tools such as Zookeeper.
#LI-Remote
Your First 30-Days at Feedzai:
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feedzai does not accept unsolicited resumes from recruiters or employment agencies.
Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.
Ready to apply?
Apply to Feedzai
Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!
At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.
Overview
We are looking for a skilled and proactive Senior Java Developer to design, develop, and maintain high-quality, scalable applications. This role requires strong hands-on expertise in Java development, experience in Azure Cloud environments, and the ability to provide technical guidance and mentorship to a small team. Exposure to AI-driven solutions is highly valued.
Job Highlights
- Our technology focus is on Azure – you’ll have plenty of exciting opportunities to grow your skills in Microsoft and Azure in an environment committed to technical excellence and client experience in a very specific, defined space. Six months of experience on our team is worth years somewhere else.
- Microsoft Partnerships – Our great global relationship with Microsoft ensures that we have a pipeline of cutting-edge Azure work opportunities, and access to the teams that have built the platform. You won’t find this at other places.
- Competitive compensation package, salary, allowance, standard benefits including quarterly and annual performance-based cash bonus and other remuneration.
- Great working environment and company culture with flexible work location.
Key Responsibilities
- Design, develop, and maintain scalable and high-performance Java applications
- Build and enhance microservices architectures using Spring Boot and related frameworks
- Integrate AI/ML and Generative AI capabilities (e.g., OpenAI, Azure AI services, LLM APIs) into applications
- Develop intelligent features such as chatbots, recommendation engines, or automation workflows
- Deploy and manage applications within Azure Cloud environments
- Provide technical guidance, mentorship, and support to junior developers or small teams
- Participate in code reviews and enforce best practices in coding, security, and performance
- Collaborate with cross-functional teams (Product, QA, DevOps) to deliver end-to-end solutions
- Troubleshoot, debug, and optimize applications and AI integrations
- Contribute to CI/CD pipelines and DevOps processes
- Stay updated on emerging trends in AI, cloud computing, and backend engineering
Required Qualifications
- Bachelor’s degree in Computer Science, Engineering, or related field
- 5+ years of experience in Java development
- Strong expertise in Java, Spring Boot, and Microservices architecture
- Hands-on experience with Microsoft Azure (e.g., App Services, Azure Functions, AKS, Azure DevOps)
- Practical experience integrating AI/ML solutions (e.g., REST-based AI APIs, LLMs, or Azure AI services)
- Experience building and consuming RESTful APIs
- Proven experience mentoring or managing a small team or leading modules/projects
- Solid understanding of distributed systems and cloud-native architectures
- Experience with relational and/or NoSQL databases
- Familiarity with Git and version control systems
Preferred Qualifications
- Experience with Generative AI use cases (e.g., chatbots, summarization, RAG pipelines)
- Familiarity with AI/ML frameworks or tools (e.g., TensorFlow, PyTorch, or LangChain)
- Experience with vector databases or semantic search technologies
- Experience with containerization (Docker, Kubernetes)
- Familiarity with messaging systems (Kafka, RabbitMQ)
- Experience with CI/CD tools (Azure DevOps, Jenkins, GitHub Actions)
- Experience working in Agile/Scrum environments
- Azure certifications are a plus
Key Competencies
- Strong problem-solving and analytical mindset
- Ability to combine backend engineering with AI-driven solutioning
- Effective communication and collaboration skills
- Ability to balance hands-on development with mentoring responsibilities
- Continuous learning mindset, especially in AI and cloud technologies
Full-time employment
Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.
At this time, we cannot sponsor applicants for work visas.
Ready to apply?
Apply to 3Cloud
Site Reliability Engineer (Observability)
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Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Duties:
- Deploy, Upgrade, Maintain third party application stacks for metrics, logging and APM
- Advanced troubleshooting of performance issues related to Linux
- Build, Maintain and troubleshoot containerized workloads in Kubernetes or docker
- Maintain CI/CD pipeline for developer code in Gitlab
- Support developers with deploying and maintaining application servers
- Create / Update Ansible code for configuration management of third-party applications
- Create / Update Terraform code for management of infrastructure
- Work with other teams to understand their specific needs and goals for observability and help them follow established processes and best practices to achieve those goals
- Act as a Subject Matter Expert for the Observability stack, answering questions from other teams on how to use the tools we provide
- Provide guidance and training to junior engineers
- Participate in 24x7 On Call support rotating weekly between Observability Engineers
- Work US based daytime hours
Requirements:
This is an intermediate position with expectation the candidate has a good amount of work experience to be self-sufficient.
- Intermediate to advanced knowledge of Linux administration (Ubuntu / Debian / CentOS / RHEL)
- Intermediate to advanced scripting abilities ( Bash / Python )
- Intermediate to advanced experience with hypervisor technologies ( Openstack / VMWare )
- Intermediate knowledge of networking concepts to be able to troubleshoot advance architectures that involve complex networks.
- 2+ years experience with Infrastructure as Code tools such as Terraform
- 2+ years experience with Configuration as Code tools such as Ansible
- 2+ years experience with Grafana or a similar a Dashboarding tool
- 2+ years experience with Observability tools such as:
- Metrics: Prometheus / Mimir / Thanos / VictoriaDb / Graphite / InfluxDb
- Logs: Loki / Elasticsearch / Splunk
- Tracing/APM: Tempo / New Relic / AppDynamics
- 2+ years experience with public cloud operators specifically GCP and AWS
- 2+ years experience with Kubernetes and docker
- 2+ years experience with Kafka
- Experience with git and standard processes (branching and merge/pull request) for collaborative version control
Company Benefits
- Company stocks
- Annual merit increase based on performance
- 15% night shift differential pay
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
- Life Insurance
- While on work from home setup: Internet and meal allowance are provided
- Employee Assistance Program for mental and social well-being
- Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Software Engineers - KYC & Eligibility
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As a Software Engineer in the KYC & Eligibility team, you will be responsible for building and optimizing the activation and onboarding processes at Blockchain.com. Your work will ensure that customers can seamlessly and securely access our platform while meeting regulatory and compliance requirements. You will collaborate with engineering, marketing, and product teams to create a scalable, reliable, and efficient onboarding experience.
This role requires a strong problem-solving mindset, and the ability to build systems that are both secure and user-friendly. You will contribute to the design, development, and maintenance of our onboarding flows, ensuring high availability, low latency, and optimal user experience.
What You Will Do:
- Design, develop, and maintain the ****platform, ensuring that your contributions follows the standards and guidelines set by Blockchain.com
- Write high-quality, maintainable, and efficient code while upholding best practices in software development.
- Contribute to the observability and monitoring of our services, leveraging tools to improve system performance and debugging capabilities.
- Work closely with our marketing teams to ensure requirements are met while maintaining a seamless user experience including experiments together with A/B testing.
- Improve our activation and onboarding flow remains secure and efficient.
- Collaborate with backend and frontend engineers to enhance the end-to-end onboarding experience.
- Contribute to technical architecture discussions, ensuring that design choices align with both business goals and system performance.
Collaboration & Cross-Functional Impact
- Work closely with engineering, product, and marketing teams to enhance our growth objectives
- Participate in code reviews, receptive to constructive feedback to maintain code quality and consistency.
- Partner with infrastructure teams to improve deployment processes, ensuring high availability and resilience.
Continuous Improvement & Innovation
- Optimize our activation and onboarding funnels to enhance our user experience.
- Identify and resolve performance bottlenecks, ensuring smooth activation and onboarding processes.
- Stay up-to-date with emerging technologies and contribute to process improvements that enhance engineering effectiveness.
What You Will Need:
- Proficiency in JVM languages (Kotlin, Java), Kafka and PostgresSQL
- An understanding of event driven distributed systems, APIs, and microservices architectures.
- Knowledge of observability and monitoring tools to maintain system reliability and performance.
- Familiarity with security best practices, particularly in KYC, fraud detection, and compliance systems.
- Experience with SQL (Postgres) and NoSQL databases (Redis), ensuring optimal data storage and retrieval for KYC processes.
- Ability to work cross-functionally with Marketing, Product, and Engineering teams to enhance activation and onboarding flows.
- Strong problem-solving and debugging skills, ensuring quick incident resolution and system improvements.
- Excellent written and verbal communication skills, ensuring technical discussions are clear and productive
Ready to apply?
Apply to Blue Cube Services
Front End Software Engineer II
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We are DemandScience, a global company which never stops innovating in our mission to provide the healthiest and most predictive global B2B data and intelligence for our customers. Our clients include sales and marketing professionals at global companies. Excellent execution is in our DNA. We provide innovative AI-analytics merged with enriched data to identify your next in-market prospects and customers at scale.
Position Summary:
We are currently seeking a Software Engineer to join our team and deliver high-quality software solutions while maintaining existing solutions. The ideal candidate should encourage a best-in-class experience for our users, and contribute to the design, implementation, testing and maintenance of software applications.
The candidate should ensure on-time project delivery for high-quality software, complying with best practices. They should have a passion for continuous learning and staying up-to-date with the latest technologies.
Essential Job Functions “What You’ll Do”:
- Build services and products that consistently deliver high-volume, low-latency high availability and performance.
- Contribute to the design, implementation, and testing of new features.
- Identify the critical details and prioritize incremental delivery.
- Maintain good, automated testing coverage.
- Assist in bug fixing and product support.
- Provide input and contribute to monitoring & alerting requirements and implementation.
- Help develop & maintain your team’s CI/CD needs.
- Share and implement ideas to help our teams move quickly.
- Support continuous improvement by investigating alternative technologies and presenting these for architectural review.
- Strong interest in problem-solving, and strong analytical skills.
Frontend Specific Essential Functions - Design and build components in ReactJS, working closely with our frontend platforms.
Essential Qualifications “What You’ll Need”:
- Bachelor’s degree in computer science, Information Systems or a related technical discipline.
- 3-5 years’ experience in developing REST microservices.
- 3-5 years of B2B SaaS enterprise applications with a large user base.
- 3-5 years of mobile and/or desktop application development.
- 3-5 years of Automation testing generating Unit, BDD (Behaviour-driven development) and/or TDD (Test-driven development). Preferred.
- AWS Certified Developer
Frontend Specific Work Experience - 3-5 years Reactjs, Typescript, Redux, AWS.
- 3-5 years NextJS framework.
- 3-5 years of micro-frontend architecture.
Knowledge, Skills & Abilities – All - Appropriate knowledge, skills and abilities required for the job.
- High degree of proficiency in Design Principles and Microservices.
- Production AWS hands-on experience.
- Production experience with software engineering architecture, component design, coding, unit testing, behaviour-driven development (BDD), test-driven development (TDD), documenting, and deploying.
- Production experience working with CI/CD environments is required.
- Experience working with pub/sub/messaging systems (Kafka, ActiveMQ…)
- Experience in DevOps activities (AWS, k8s, Terraform, Docker…)
- Experience in automated software testing through unit/functional/ integration test suites.
- Experience with monitoring & logging technologies (Splunk, New Relic…)
- Push technologies (Websockets)
- Professional level communication skills w/ the ability to convey ideas to a broad audience of different specializations.
- Production experience building and shipping customer-facing applications with thousands of users.
- Experience working with Agile methodologies.
- Strong sense of ownership and focus on long-term usability and extensibility.
- Strong experience solving complex problems.
- Collaborative attitude, team player, friendly, w/ passion and flexibility to learn new tools and skillsets.
- Ability to work toward goals, meet deadlines, and contribute positively to the team environment.
- Skilled in the use of Microsoft Office products.
Frontend Specific Knowledge, Skills & Abilities - Knowledge of HTML, CSS, and CSS frameworks (such as Bootstrap, and Tailwind..).
- Production experience with Angular/React/Vue and other similar Frontend frameworks.
THE GOOD STUFF!
We embrace diversity and inclusion and encourage our amazing team members at DemandScience to bring their authentic, fun selves to work every day. We offer a culture of innovation, mutual respect, support, and transparency. The competitive and comprehensive benefits our team members enjoy are designed to ensure you and your family members are healthy. Check this out!
- Paid time off
- Medical provided through HMO
- Life Insurance
- Peer-Appreciation Program
- Employee Referral Program
- A fast-paced, innovative culture with an open and collaborative environment, where you can make an impact.
- Join a great organization that cares about employees!
DemandScience is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
#LI-Remote
Find out more at https://demandscience.com/careers/#join-the-team
Ready to apply?
Apply to DemandScience