So, what’s the role all about?

Data Engineer at NICE CXone sits between the teams that build data products and the infrastructure that runs them. We keep Snowflake environments healthy, get changes deployed safely through maintenance windows, and make sure the pipelines and systems our partners depend on stay observable and reliable. 

Your time will be split between operational work — coordinating and executing change requests, monitoring systems, supporting deployments — and project work focused on improving how we operate: better automation, cleaner alerting, more resilient processes. 

How will you make an impact?  

Release & deployment operations 

• Coordinate and execute build and release activities across multiple production regions within scheduled maintenance windows 
• Manage day-to-day operations of release pipelines, including Jenkins and GitHub Actions workflows, on behalf of data engineering teams 
• Author and manage Change Requests in ServiceNow, following CAB and CHG guidelines 
• Respond to platform alerts, investigate issues, and keep stakeholders informed 

Observability & support 

• Perform ongoing monitoring and maintenance of Snowflake environments — warehouse performance, access, and cost 
• Monitor MSK (Kafka) consumers and producers via CloudWatch; escalate or resolve anomalies 
• Keep runbooks current and contribute to post-incident reviews 
• Support data engineering teams with deployment questions and environment issues 

Improvement & automation 

• Identify and prototype improvements to DataOps processes through scripting and automation 
• Build and maintain tooling that reduces toil and improves the reliability of our release pipeline 

Day-to-Day Tech 

• Snowflake
• AWS (S3, IAM, CloudWatch, Lambda)
• Jenkins  ·  GitHub Actions 
• MSK / Kafka 
• Apache Airflow 
• Python 
• ServiceNow 
• Jira

Have you got what it takes?

• 3+ years in a DataOps, Platform Operations, or DevOps/SRE role supporting data infrastructure 
• Snowflake: hands-on with RBAC, warehouses, multi-environment administration, and SQL 
• AWS: S3, IAM, CloudWatch, Lambda — comfortable in the console and with the CLI 
• Experience defining and working within CI/CD pipelines using Jenkins and/or GitHub Actions 
• Python scripting for operational automation 
• Experience working within a formal change management process: CRs, maintenance windows, approvals 
• Clear communicator when things break — you keep stakeholders informed without being asked 
• Comfortable working async across time zones in a distributed team 
• Familiar with AI tools and comfortable using them in day-to-day work 

Nice to Have 

• Apache Airflow — DAG monitoring and operational support 
• MSK / Kafka operational experience 
• Infrastructure as Code experience — Terraform or similar 
• Prometheus & Grafana for monitoring and dashboards 

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10730
Reporting into: Manager, Engineering, Data CX
Role Type: Individual Contributor

So, what’s the role all about?

Associate Data Engineer at NICE CXone sits between the teams that build data products and the infrastructure that runs them. We keep Snowflake environments healthy, get changes deployed safely through maintenance windows, and make sure the pipelines and systems our partners depend on stay observable and reliable. 

Your time will be split between operational work — coordinating and executing change requests, monitoring systems, supporting deployments — and project work focused on improving how we operate: better automation, cleaner alerting, more resilient processes. 

How will you make an impact?  

Release & deployment operations 

• Coordinate and execute build and release activities across multiple production regions within scheduled maintenance windows 
• Manage day-to-day operations of release pipelines, including Jenkins and GitHub Actions workflows, on behalf of data engineering teams 
• Author and manage Change Requests in ServiceNow, following CAB and CHG guidelines 
• Respond to platform alerts, investigate issues, and keep stakeholders informed 

Observability & support 

• Perform ongoing monitoring and maintenance of Snowflake environments — warehouse performance, access, and cost 
• Monitor MSK (Kafka) consumers and producers via CloudWatch; escalate or resolve anomalies 
• Keep runbooks current and contribute to post-incident reviews 
• Support data engineering teams with deployment questions and environment issues 

Improvement & automation 

• Identify and prototype improvements to DataOps processes through scripting and automation 
• Build and maintain tooling that reduces toil and improves the reliability of our release pipeline 

Day-to-Day Tech 

• Snowflake
• AWS (S3, IAM, CloudWatch, Lambda)
• Jenkins  ·  GitHub Actions 
• MSK / Kafka 
• Apache Airflow 
• Python 
• ServiceNow 
• Jira

Have you got what it takes?

• 2+ years in a DataOps, Platform Operations, or DevOps/SRE role supporting data infrastructure 
• Snowflake: hands-on with RBAC, warehouses, multi-environment administration, and SQL 
• AWS: S3, IAM, CloudWatch, Lambda — comfortable in the console and with the CLI 
• Experience defining and working within CI/CD pipelines using Jenkins and/or GitHub Actions 
• Python scripting for operational automation 
• Experience working within a formal change management process: CRs, maintenance windows, approvals 
• Clear communicator when things break — you keep stakeholders informed without being asked 
• Comfortable working async across time zones in a distributed team 
• Familiar with AI tools and comfortable using them in day-to-day work 

Nice to Have 

• Apache Airflow — DAG monitoring and operational support 
• MSK / Kafka operational experience 
• Infrastructure as Code experience — Terraform or similar 
• Prometheus & Grafana for monitoring and dashboards 

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10733
Reporting into: Manager
Role Type: Individual Contributor

So, what’s the role all about?

Associate Data Engineer at NICE CXone sits between the teams that build data products and the infrastructure that runs them. We keep Snowflake environments healthy, get changes deployed safely through maintenance windows, and make sure the pipelines and systems our partners depend on stay observable and reliable. 

Your time will be split between operational work — coordinating and executing change requests, monitoring systems, supporting deployments — and project work focused on improving how we operate: better automation, cleaner alerting, more resilient processes. 

How will you make an impact?  

Release & deployment operations 

• Coordinate and execute build and release activities across multiple production regions within scheduled maintenance windows 
• Manage day-to-day operations of release pipelines, including Jenkins and GitHub Actions workflows, on behalf of data engineering teams 
• Author and manage Change Requests in ServiceNow, following CAB and CHG guidelines 
• Respond to platform alerts, investigate issues, and keep stakeholders informed 

Observability & support 

• Perform ongoing monitoring and maintenance of Snowflake environments — warehouse performance, access, and cost 
• Monitor MSK (Kafka) consumers and producers via CloudWatch; escalate or resolve anomalies 
• Keep runbooks current and contribute to post-incident reviews 
• Support data engineering teams with deployment questions and environment issues 

Improvement & automation 

• Identify and prototype improvements to DataOps processes through scripting and automation 
• Build and maintain tooling that reduces toil and improves the reliability of our release pipeline 

Day-to-Day Tech 

• Snowflake
• AWS (S3, IAM, CloudWatch, Lambda)
• Jenkins  ·  GitHub Actions 
• MSK / Kafka 
• Apache Airflow 
• Python 
• ServiceNow 
• Jira

Have you got what it takes?

• 2+ years in a DataOps, Platform Operations, or DevOps/SRE role supporting data infrastructure 
• Snowflake: hands-on with RBAC, warehouses, multi-environment administration, and SQL 
• AWS: S3, IAM, CloudWatch, Lambda — comfortable in the console and with the CLI 
• Experience defining and working within CI/CD pipelines using Jenkins and/or GitHub Actions 
• Python scripting for operational automation 
• Experience working within a formal change management process: CRs, maintenance windows, approvals 
• Clear communicator when things break — you keep stakeholders informed without being asked 
• Comfortable working async across time zones in a distributed team 
• Familiar with AI tools and comfortable using them in day-to-day work 

Nice to Have 

• Apache Airflow — DAG monitoring and operational support 
• MSK / Kafka operational experience 
• Infrastructure as Code experience — Terraform or similar 
• Prometheus & Grafana for monitoring and dashboards 

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10732
Reporting into: Manager
Role Type: Individual Contributor

So, what’s the role all about?

This role is under the Build and Deploy team, and is responsible for the CI/CD pipelines, build systems, and release automation that enable engineering teams to deliver software reliably and efficiently. As part of our growing Philippines team, you will collaborate with engineers across the globe in a supportive, team-oriented environment.

How will you make an impact?  

Key Responsibilities
•    Design, implement, and optimize continuous integration and continuous deployment pipelines across multiple applications and environments
•    Lead efforts to build and mature software-defined infrastructure and infrastructure automation practices
•    Coordinate complex build and release activities across engineering, operations, QA, and other stakeholders
•    Define, implement, and improve automated quality gates, release controls, and deployment standards
•    Partner with engineering teams to establish code quality metrics, delivery measurements, and operational standards
•    Identify process gaps and drive improvements in build automation, deployment efficiency, scalability, and reliability
•    Research, evaluate, prototype, and recommend new tools and technologies to improve DevOps capabilities
•    Provide technical leadership and guidance on DevOps best practices, branching strategies, environment management, and release processes
•    Manage and support day-to-day operations of source control, pipeline, build, and deployment systems
•    Lead maintenance, upgrades, troubleshooting, and performance tuning of DevOps platforms and tooling
•    Support production and pre-production release activities, including occasional off-hours support for scheduled releases or critical incidents, coordinated in advance with the team.
•    Mentor other engineers and contribute to the growth of DevOps knowledge and maturity across the organization

Required Qualifications
•    4+ years of experience working with Git-based source control systems, preferably GitHub
•    3+ years of experience writing Python, Shell, or similar scripting languages
•    2+ years of experience with infrastructure-as-code tools such as AWS CloudFormation, Terraform, or comparable technologies
•    3+ years of experience working with Jenkins, GitHub Actions, or similar CI/CD platforms
•    2+ years of experience with DevOps pipeline tools such as GitHub Actions, Jenkins, Bamboo, CircleCI, Spinnaker, or similar platforms
•    Strong experience with build automation, code promotion techniques, branching strategies, and release orchestration
•    Experience building, deploying, and supporting Docker containers and Docker-based microservices
•    Strong understanding of CI/CD design patterns, pipeline governance, and deployment best practices
•    Experience working with Windows Server environments, including IIS and .NET deployment patterns
•    Strong understanding of cloud infrastructure and automation frameworks
•    Strong English communication skills for daily collaboration with engineering teams across global time zones, including the US, India, UK, and Australia

Preferred Qualifications
•    Experience in contact center, BPO, telecom, SaaS, or other high-availability production environments.
•    Experience supporting enterprise-scale engineering or R&D organizations.
•    Experience with cloud infrastructure, automation, and platform reliability practices.
•    Familiarity with container orchestration concepts such as Kubernetes.
•    Familiarity with Grafana-based monitoring, observability, and log management tools.
•    Familiarity with security scanning and shift-left security practices in CI/CD pipelines.
•    Experience mentoring engineers or leading technical initiatives across teams.
•    Experience with Ansible or similar configuration management tools.
•    Experience with Linux environments; the team is actively migrating from Windows to Linux as applications transition to .NET Core.

Core Competencies
•    Excellent troubleshooting, problem-solving, and debugging skills.
•    Ability to design and build environments, systems, and solutions from the ground up.
•    Strong ownership mindset and ability to lead initiatives in close collaboration with the team.
•    Quick learner with the ability to adapt to evolving technologies and priorities.
•    Service-oriented approach with a strong focus on enabling engineering teams.
•    Strong collaboration skills and team-first attitude.
•    Ability to manage multiple priorities and deliver high-quality work on schedule.
•    Strong judgment and decision-making in high-pressure or time-sensitive situations.
•    Willingness to share knowledge and support the development of junior team members.

Automation & AI Mindset
The Build and Deploy team operates with a core belief: if a process is manual and repeatable, it should be automated. We actively seek out toil, eliminate it, and continuously improve the reliability, security, and speed of our pipelines and production systems. AI is the latest and most powerful enabler of this philosophy.
AI in DevOps is a rapidly evolving field. Prior AI experience is not required — what we value is a strong desire to learn, experiment, and apply AI to make our processes better.
•    Genuine curiosity and enthusiasm for applying AI tools and techniques to DevOps workflows.
•    Willingness to explore AI-assisted development tools such as code assistants, automated testing aids, and prompt-based automation.
•    Openness to learning how AI can improve build, deployment, and operational processes.
•    Ability to quickly adopt new AI tools and incorporate them into daily work.
•    Ability to evaluate AI tools and assess their practical value for CI/CD and infrastructure automation.
•    Expected to prototype and integrate AI-driven solutions into existing pipelines and workflows.
•    Contribute ideas and feedback to the team's AI adoption strategy.
•    Stay current with emerging AI tooling relevant to DevOps and share findings with the team.
•    Able to evaluate an AI tool's fit for a specific CI/CD challenge and articulate trade-offs.

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10629
Reporting into: Manager, Engineering, CX
Role Type: Individual Contributor 

About Us: 
Our Company is a young and innovative, truly global AI SaaS company founded in 2020 with development centers in the USA, the European Union, India, and the Philippines. Our platform is a modern, AI-powered CRM that brings together support, product, and development teams in one system. It helps SaaS companies manage customer issues, gather feedback, and improve their products—all while showing how these efforts affect revenue. As part of our rapid growth, we are expanding our technical team in the Philippines and are on the lookout for talented and innovative senior QA Engineers to join their mission-driven organization & help us deliver exceptional products. This is an exciting opportunity for professionals who are passionate about innovation and eager to work with cutting-edge technologies in a truly global environment

About the Role: 
As Senior AI QA Automation Specialist, you will leverage a cutting-edge test automation framework to enhance and expedite testing processes, govern and evolve test frameworks, develop a test reporting system, and develop a comprehensive monitoring and alerting system. Your expertise will ensure the robustness, efficiency, and reliability of the software delivery pipeline.

We are seeking a highly skilled Senior AI QA Automation Architect with deep expertise in building and scaling test automation frameworks using the Playwright framework. The ideal candidate has experience defining and driving QA automation strategy across large test suites, implementing clean design principles, and introducing AI-assisted testing methodologies for smarter, more efficient QA cycles.

You will be instrumental in establishing a scalable, maintainable, and robust test automation ecosystem. This role requires both strategic thinking and hands-on execution, serving as a technical leader and mentor to the QA automation team. In this role, you will leverage AI and test automation to enhance and expedite our testing processes, govern and evolve our test frameworks, and develop a comprehensive monitoring and alerting system. Your expertise will ensure the robustness, efficiency, and reliability of our software delivery pipeline.

Key Responsibilities:

• AI-driven Test Automation:
• Implement and utilize AI and intelligent agents to accelerate test generation processes.
• Transition from manual test case development to AI-driven automation solutions, enhancing overall testing efficiency.
• Test case design and documentation:
• Define clear, concise, and comprehensive test cases based on requirements, specifications, and user stories. Ensure test cases cover both positive and negative scenarios, edge cases, and system interactions. Maintain traceability between test cases and product features.
• Test Suite Development & Maintenance:
• Organize and maintain test suites to reflect product changes and evolving test coverage needs. Refactor outdated or redundant tests, ensuring relevance and accuracy. Maintain a clear structure for manual and automated test suites for ease of access and reusability.
• Test Framework Implementation and Governance:
• Design and implement a test automation framework using Playwright for end-to-end web testing that is modular, maintainable, and scalable.
  Create a blueprint and best practices for the QA team to onboard and contribute new automated test cases seamlessly.
• Define coding standards, version control practices, branching strategies, and code review guidelines for the QA automation codebase.
• Integrate test automation into CI/CD pipelines with real-time test reporting.
• Explore and integrate AI-powered tools for test case generation, flakiness detection, and intelligent exploratory testing (e.g., Testim, Mabl, Diffblue, or custom LLM-based test generation tools).
  Champion shift-left testing practices by collaborating with developers, product managers, and DevOps to catch issues early.
• Oversee the maintenance and continuous improvement of the existing test framework.
• Analyze test failures and test escapes to identify root causes and implement solutions.
• Foster a culture of quality through continuous improvements in testing methodologies and frameworks.
• Test reporting and analytics:
• Design and develop test reports to provide visibility into the test suite's performance and failures.
• Implement an effective test failures alerting system to promptly notify feature owners and responsible developers of SUT issues and failures.

Qualifications:

• Minimum Bachelor's degree in Computer Science, Engineering, or a related field.
• 7+ years of experience in Quality Assurance, with 3+ years architecting automation frameworks.
• Deep hands-on experience with Playwright (JavaScript/TypeScript) in a real-world production environment.
• Demonstrated experience building an automation framework from scratch, with organized test categorization, reusability, and CI/CD integration.
• Strong understanding of software testing methodologies, test planning, and test strategy.
• Familiarity with using AI to enhance testing and software development.
• Strong problem-solving skills and attention to detail.
• Experience with test reporting and analytics tools (e.g., Allure, ReportPortal, TestRail)
• Strong scripting and coding skills (JavaScript/TypeScript)
• Experience with test management and defect tracking systems.
• Experience with cloud-based test execution and containerization (Docker, Kubernetes).
• Familiarity with Git, Jenkins/GitHub Actions/Azure DevOps, and cloud services like AWS/GCP is a plus.
• Excellent communication, teamwork, and documentation skills, with a strong ability to advocate for best practices.

Preferred Skills:

• Hands-on experience with AI in software testing, such as using AI for test case generation, code coverage analysis, or flaky test detection.
• Knowledge of test framework design and development.
• Strong understanding of test reporting tools and technologies.

Nice to Have

• Contributions to open-source QA frameworks or tools.
• Familiarity with visual regression tools (e.g., Percy, Applitools).
• Knowledge of performance testing tools and integration with automation pipelines.
• Experience working in Agile/Scrum or DevOps-centric environments.

Join us in innovating our testing processes and ensuring the delivery of high-quality software products through advanced automation techniques.

So, what’s the role all about?

This role is under the Build and Deploy team, and is responsible for the CI/CD pipelines, build systems, and release automation that enable engineering teams to deliver software reliably and efficiently. As part of our growing Philippines team, you will collaborate with engineers across the globe in a supportive, team-oriented environment.

How will you make an impact?  
Key Responsibilities
•    Lead the strategy, design, and continuous improvement of CI/CD pipelines across multiple products, teams, and environments.
•    Drive the adoption of software-defined infrastructure, infrastructure automation, and DevOps best practices across the organization.
•    Provide technical leadership for complex build, release, and deployment processes involving multiple stakeholders and dependent systems.
•    Establish and govern automated quality gates, release standards, deployment controls, and pipeline compliance practices.
•    Partner with engineering, QA, operations, security, and architecture teams to improve software delivery speed, quality, and reliability.
•    Define and promote standards for branching strategies, code promotion models, environment management, and release orchestration.
•    Identify opportunities to improve scalability, resilience, operational efficiency, and developer experience through automation and process improvement.
•    Evaluate, prototype, and recommend new technologies, tools, and frameworks to strengthen DevOps maturity.
•    Oversee daily operation, health, maintenance, and upgrade planning for source control, build, pipeline, and deployment platforms.
•    Lead root cause analysis and resolution efforts for complex pipeline, deployment, and tooling issues.
•    Support critical release activities, including occasional off-hours support for scheduled releases or critical incidents, coordinated in advance with the team.
•    Mentor engineers, provide technical direction, and serve as a subject matter expert for DevOps and release engineering practices.
•    Influence cross-team planning and help align DevOps initiatives with broader engineering and business goals.

Required Qualifications
•    5+ years of experience working with Git-based source control systems, preferably GitHub.
•    4+ years of experience writing Python, Shell, or similar scripting languages.
•    2+ years of experience with infrastructure-as-code tools such as AWS CloudFormation, Terraform, or comparable technologies.
•    4+ years of experience working with Jenkins, GitHub Actions, or similar CI/CD platforms.
•    3+ years of experience with DevOps pipeline tools such as GitHub Actions, Jenkins, Bamboo, CircleCI, Spinnaker, or similar platforms.
•    Strong experience designing and managing enterprise-scale CI/CD pipelines and release processes.
•    Strong knowledge of build automation, branching strategies, code promotion techniques, and deployment governance.
•    Experience building, deploying, and supporting Docker containers and Docker-based microservices.
•    Strong understanding of cloud infrastructure, automation frameworks, and modern DevOps operating models.
•    Experience working with Windows Server environments, including IIS and .NET deployment patterns.
•    Strong English communication skills for daily collaboration with engineering teams across global time zones, including the US, India, UK, and Australia.

Preferred Qualifications
•    Experience in contact center, BPO, telecom, SaaS, or other high-availability enterprise production environments.
•    Experience leading DevOps transformation or platform modernization initiatives.
•    Experience supporting large-scale engineering or R&D organizations.
•    Familiarity with container orchestration concepts such as Kubernetes.
•    Familiarity with Grafana-based monitoring, observability, platform reliability, and security practices within CI/CD ecosystems.
•    Familiarity with security scanning and shift-left security practices in CI/CD pipelines.
•    Experience mentoring engineers and leading cross-functional technical initiatives.
•    Experience establishing standards, governance models, and operating practices across multiple teams.
•    Experience with Ansible or similar configuration management tools.
•    Experience with Linux environments; the team is actively migrating from Windows to Linux as applications transition to .NET Core.

Core Competencies
•    Excellent troubleshooting, problem-solving, and debugging skills.
•    Strong leadership and ownership mindset.
•    Ability to design and build systems, environments, and solutions from the ground up.
•    Strong collaboration skills and the ability to influence without direct authority.
•    Service-oriented mindset with a focus on enabling engineering teams.
•    Ability to balance strategic improvements with day-to-day operational demands.
•    Strong organizational skills with the ability to manage multiple priorities and drive work to completion.
•    Sound technical judgment in high-pressure and time-sensitive situations.
•    Commitment to mentoring team members and fostering a culture of continuous learning.

Automation & AI Mindset
The Build and Deploy team operates with a core belief: if a process is manual and repeatable, it should be automated. We actively seek out toil, eliminate it, and continuously improve the reliability, security, and speed of our pipelines and production systems. AI is the latest and most powerful enabler of this philosophy.
AI in DevOps is a rapidly evolving field. Prior AI experience is not required — what we value is a strong desire to learn, experiment, and apply AI to make our processes better.
•    Genuine curiosity and enthusiasm for applying AI tools and techniques to DevOps workflows.
•    Willingness to explore AI-assisted development tools such as code assistants, automated testing aids, and prompt-based automation.
•    Openness to learning how AI can improve build, deployment, and operational processes.
•    Ability to quickly adopt new AI tools and incorporate them into daily work.
•    Ability to evaluate AI tools and assess their practical value for CI/CD and infrastructure automation.
•    Drive AI adoption across the Build and Deploy team by identifying high-impact opportunities where AI can improve efficiency, reliability, or developer experience.
•    Guide the team on AI tool selection, evaluation criteria, and integration patterns.
•    Champion an AI-first mindset in pipeline design, process improvement, and operational practices.
•    Help establish team standards and best practices for responsible, effective use of AI in DevOps workflows.
•    Able to present a vision for how AI can be strategically applied across DevOps practices within a team.

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:10630
Reporting into: Manager, Engineering, CX
Role Type: Individual Contributor 

So, what’s the role all about?

This role is under the Build and Deploy team, and is responsible for the CI/CD pipelines, build systems, and release automation that enable engineering teams to deliver software reliably and efficiently. As part of our growing Philippines team, you will collaborate with engineers across the globe in a supportive, team-oriented environment.

How will you make an impact?  

Key Responsibilities
•    Design, develop, and maintain continuous integration and continuous deployment pipelines.
•    Help build and support software-defined infrastructure solutions.
•    Coordinate build and release activities with internal stakeholders across engineering and related teams.
•    Develop and implement automated quality gates and release controls.
•    Partner with teams to define and improve code quality metrics and measurement practices.
•    Research, evaluate, and prototype technologies that improve DevOps processes and delivery efficiency.
•    Promote DevOps best practices through collaboration with engineering, operations, and other technical teams.
•    Manage day-to-day operations of build systems, deployment pipelines, and source control platforms.
•    Perform ongoing maintenance, support, and upgrades for DevOps tools and systems.
•    Provide occasional off-hours support for scheduled releases or critical incidents, coordinated in advance with the team.

Required Qualifications
•    2+ years of experience working with Git-based source control systems, preferably GitHub.
•    1+ year of experience writing Python, Shell, or similar scripting languages.
•    1+ year of experience with infrastructure-as-code tools such as AWS CloudFormation, Terraform, or comparable technologies.
•    1+ year of experience working with Jenkins, GitHub Actions, or similar CI/CD platforms.
•    1+ year of experience with DevOps pipeline tools such as GitHub Actions, Jenkins, Bamboo, CircleCI, Spinnaker, or similar platforms.
•    Strong understanding of code promotion methods, build automation, and branching strategies.
•    Experience building Docker containers and supporting Docker-based microservices.
•    Experience working with Windows Server environments, including IIS and .NET deployment patterns.
•    Strong English communication skills for daily collaboration with engineering teams across global time zones, including the US, India, UK, and Australia.

Preferred Qualifications
•    Experience in contact center, BPO, telecom, SaaS, or other high-availability production environments.
•    Experience supporting large-scale R&D or engineering organizations.
•    Familiarity with modern infrastructure automation and release governance practices.
•    Familiarity with container orchestration concepts such as Kubernetes.
•    Familiarity with Grafana-based monitoring and log management tools.
•    Familiarity with security scanning and shift-left security practices in CI/CD pipelines.
•    Experience with Ansible or similar configuration management tools.
•    Experience with Linux environments; the team is actively migrating from Windows to Linux as applications transition to .NET Core.

Core Competencies
•    Strong troubleshooting, problem-solving, and debugging skills.
•    Ability to build environments, systems, and technical solutions from the ground up.
•    Quick learner with strong adaptability in changing environments.
•    Service-oriented mindset with a focus on supporting internal engineering customers.
•    Strong collaboration skills and team-oriented approach.
•    Ability to manage multiple priorities and deliver work on schedule.
•    Eagerness to learn from experienced team members and grow technical skills.

Automation & AI Mindset
The Build and Deploy team operates with a core belief: if a process is manual and repeatable, it should be automated. We actively seek out toil, eliminate it, and continuously improve the reliability, security, and speed of our pipelines and production systems. AI is the latest and most powerful enabler of this philosophy.
AI in DevOps is a rapidly evolving field. Prior AI experience is not required — what we value is a strong desire to learn, experiment, and apply AI to make our processes better.
•    Genuine curiosity and enthusiasm for applying AI tools and techniques to DevOps workflows.
•    Willingness to explore AI-assisted development tools such as code assistants, automated testing aids, and prompt-based automation.
•    Openness to learning how AI can improve build, deployment, and operational processes.
•    Ability to quickly adopt new AI tools and incorporate them into daily work.
•    Able to describe how AI tools could be used to improve a build or deployment task.

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:10628
Reporting into: Manager, Engineering, CX
Role Type: Individual Contributor 

So, what’s the role all about?

This role is under the Build and Deploy team, and is responsible for the CI/CD pipelines, build systems, and release automation that enable engineering teams to deliver software reliably and efficiently. As part of our growing Philippines team, you will collaborate with engineers across the globe in a supportive, team-oriented environment.

How will you make an impact?  

Key Responsibilities
•    Design, develop, and maintain continuous integration and continuous deployment pipelines.
•    Help build and support software-defined infrastructure solutions.
•    Coordinate build and release activities with internal stakeholders across engineering and related teams.
•    Develop and implement automated quality gates and release controls.
•    Partner with teams to define and improve code quality metrics and measurement practices.
•    Research, evaluate, and prototype technologies that improve DevOps processes and delivery efficiency.
•    Promote DevOps best practices through collaboration with engineering, operations, and other technical teams.
•    Manage day-to-day operations of build systems, deployment pipelines, and source control platforms.
•    Perform ongoing maintenance, support, and upgrades for DevOps tools and systems.
•    Provide occasional off-hours support for scheduled releases or critical incidents, coordinated in advance with the team.

Required Qualifications
•    2+ years of experience working with Git-based source control systems, preferably GitHub.
•    1+ year of experience writing Python, Shell, or similar scripting languages.
•    1+ year of experience with infrastructure-as-code tools such as AWS CloudFormation, Terraform, or comparable technologies.
•    1+ year of experience working with Jenkins, GitHub Actions, or similar CI/CD platforms.
•    1+ year of experience with DevOps pipeline tools such as GitHub Actions, Jenkins, Bamboo, CircleCI, Spinnaker, or similar platforms.
•    Strong understanding of code promotion methods, build automation, and branching strategies.
•    Experience building Docker containers and supporting Docker-based microservices.
•    Experience working with Windows Server environments, including IIS and .NET deployment patterns.
•    Strong English communication skills for daily collaboration with engineering teams across global time zones, including the US, India, UK, and Australia.

Preferred Qualifications
•    Experience in contact center, BPO, telecom, SaaS, or other high-availability production environments.
•    Experience supporting large-scale R&D or engineering organizations.
•    Familiarity with modern infrastructure automation and release governance practices.
•    Familiarity with container orchestration concepts such as Kubernetes.
•    Familiarity with Grafana-based monitoring and log management tools.
•    Familiarity with security scanning and shift-left security practices in CI/CD pipelines.
•    Experience with Ansible or similar configuration management tools.
•    Experience with Linux environments; the team is actively migrating from Windows to Linux as applications transition to .NET Core.

Core Competencies
•    Strong troubleshooting, problem-solving, and debugging skills.
•    Ability to build environments, systems, and technical solutions from the ground up.
•    Quick learner with strong adaptability in changing environments.
•    Service-oriented mindset with a focus on supporting internal engineering customers.
•    Strong collaboration skills and team-oriented approach.
•    Ability to manage multiple priorities and deliver work on schedule.
•    Eagerness to learn from experienced team members and grow technical skills.

Automation & AI Mindset
The Build and Deploy team operates with a core belief: if a process is manual and repeatable, it should be automated. We actively seek out toil, eliminate it, and continuously improve the reliability, security, and speed of our pipelines and production systems. AI is the latest and most powerful enabler of this philosophy.
AI in DevOps is a rapidly evolving field. Prior AI experience is not required — what we value is a strong desire to learn, experiment, and apply AI to make our processes better.
•    Genuine curiosity and enthusiasm for applying AI tools and techniques to DevOps workflows.
•    Willingness to explore AI-assisted development tools such as code assistants, automated testing aids, and prompt-based automation.
•    Openness to learning how AI can improve build, deployment, and operational processes.
•    Ability to quickly adopt new AI tools and incorporate them into daily work.
•    Able to describe how AI tools could be used to improve a build or deployment task.

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:10627
Reporting into: Manager, Engineering, CX
Role Type: Individual Contributor 

Position Summary:

DemandScience is seeking a highly skilled Senior Linux Systems Engineer to join the Lastbounce team and take ownership of a globally distributed, highly automated Linux infrastructure.

This role is responsible for the design, automation, deployment, and lifecycle management of a large-scale Linux environment spanning approximately 350 servers across 20+ global infrastructure providers. The environment is heavily automated and engineered for high performance, scalability, cost efficiency, and operational resilience.

You will play a key role in building and evolving infrastructure standards, automation frameworks, monitoring systems, and deployment pipelines that support a high-volume, real-time internal platform.

This is a hands-on infrastructure and engineering role requiring deep Linux expertise, strong automation skills, and a practical understanding of networking, performance tuning, and distributed systems.

Essential Job Functions “What You’ll Do”:

Linux Infrastructure Engineering

• Design, deploy, and manage a globally distributed fleet of Linux servers (primarily Ubuntu 24.04 LTS)
• Own the full infrastructure lifecycle, including provisioning, configuration, patching, performance tuning, and decommissioning
• Develop and maintain standardised server builds, templates, and configuration baselines
• Optimise systems for performance, reliability, scalability, and cost efficiency

Automation & Configuration Management

• Use SaltStack extensively for:
  • Configuration management
  • Orchestration
  • Automated deployments
  • State enforcement and drift correction
• Develop automation to support rapid, repeatable infrastructure deployment across multiple providers
• Automate operational workflows and eliminate manual intervention wherever possible
• Contribute to infrastructure-as-code standards and practices

Networking & Systems Integration

• Configure and troubleshoot complex networking environments, including:
  • IPv4 and IPv6 addressing and routing
  • Policy routing
  • DNS configuration and troubleshooting
  • Firewall management (ufw / iptables / nftables / provider-level firewalls)
  • VPN connectivity where required
• Diagnose and resolve network-level and system-level performance issues

Monitoring & Operational Excellence

• Work with our custom in-house monitoring and observability platform
• Monitor infrastructure health, system metrics, logs, and alerts
• Perform root cause analysis and implement long-term solutions
• Continuously improve monitoring coverage, alert quality, and operational visibility

CI/CD & Deployment Integration

• Collaborate with software engineering teams to integrate infrastructure with CI/CD pipelines
• Support automated deployment processes across development, staging, and production environments
• Ensure infrastructure supports rapid and reliable code deployment

Troubleshooting & Incident Resolution

• Act as a senior escalation point and SME for complex infrastructure issues
• Diagnose problems across the full stack, including:
  • Operating system
  • Network
  • Storage
  • Virtualisation
  • Provider-specific issues
• Implement permanent fixes and preventative improvements

Continuous Improvement

• Identify opportunities to improve reliability, automation, performance, and cost efficiency
• Maintain clear technical documentation and operational procedures
• Contribute to infrastructure strategy and architecture decisions

Technical Environment

You will work with technologies including:

• Ubuntu Linux (24.04 LTS)
• SaltStack
• Multi-provider cloud infrastructure, including:
  • OVH
  • Linode
  • Digital Ocean
  • Hetzner
  • AWS
  • Other global providers
• IPv4 and IPv6 networking
• Custom monitoring and observability platform
• CI/CD pipelines and automation tooling
• Virtualisation platforms including VMware, KVM and provider-managed solutions
• Dedicated physical servers

Required Skills & Experience

• Core Linux & Infrastructure
  • Including safe in-place upgrades for new Ubuntu LTS versions
• 5+ years of hands-on Linux systems engineering experience
• Deep knowledge of Linux internals, including:
  • System startup and systemd
  • Networking stack
  • Disk and filesystem management
  • Process management and performance tuning
• Proven experience managing large-scale Linux environments

Automation & Configuration Management

• Strong experience with SaltStack (or equivalent transferable skill such as Ansible, Puppet, or Chef)
• Experience implementing infrastructure as code
• Strong scripting ability in:
  • Bash (essential)
  • Perl (essential)
  • Python (preferred)

Networking

• Strong practical networking knowledge including:
• TCP/IP fundamentals
• IPv4 and IPv6 addressing and routing
  • Provider failover IP’s, floating IP’s
  • IPv6 subnet routing – advanced
• DNS
  • Provider API automation for forward and reverse zones
• Firewall configuration
  • ufw
  • Iptables
  • nftables
• Network troubleshooting and diagnostics

Cloud & Virtualisation

• Experience working with cloud infrastructure providers
• Understanding of virtualised environments and underlying infrastructure

Monitoring & Reliability

• Experience working with monitoring and alerting systems
• Strong troubleshooting and root cause analysis skills

Essential Qualifications “What You’ll Need”: 

• Experience with CI/CD tools such as Jenkins
• Experience with containerisation (Docker, Kubernetes)
• Experience with Squid or other proxy technologies
• Experience working with globally distributed infrastructure
• Experience working in performance-sensitive environments

Personal Attributes

• Strong problem-solving ability and technical curiosity
• Ability to work independently and take ownership
• Strong attention to detail
• Clear communication skills
• Ability to work effectively with engineering and product teams

THE GOOD STUFF!

We embrace diversity and inclusion and encourage our amazing team members at DemandScience to bring their authentic, fun selves to work every day. We offer a culture of innovation, mutual respect, support, and transparency.  The competitive and comprehensive benefits our team members enjoy are designed to ensure you and your family members are healthy. Check this out!

• Paid time off
• Medical provided through HMO
• Life Insurance
• Peer-Appreciation Program
• Employee Referral Program
• A fast-paced, innovative culture with an open and collaborative environment, where you can make an impact.
• Join a great organization that cares about employees!

DemandScience is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

#LI-Remote

Find out more at https://demandscience.com/careers/#join-the-team

It’s not just about the tech; it’s about the people! At Career TEAM we work to “accelerate the human condition.”  Working on our state-of-the-edge portal Career EDGE, you will change lives and that’s just the beginning! You will be working with new technologies on enterprise products that serve a diverse population across the U.S. You will truly be a full-stack engineer and be able to learn and grow at a faster pace than you can imagine. As a founding member of our newly forming team, you will grow and shape the team as we adeptly traverse this complicated digital landscape of generative AI.

Specifically, what you will do. You will build amazing things using MongoDb, Next.js, Nest.js, Node.js, PHP, and MySQL. On any given day you’ll be coding (writing, reviewing, deploying, testing, reviewing); this is our bread and butter and our passion. You can expect to be part of regular Scrum Ceremonies, we aren’t prescriptive so each team may have its own flavor. Innovation is the lifeblood of what we do, you will be able to impact our software in many unique ways.

Qualifications

• Bachelor’s degree (or equivalent) in computer science, information technology, or engineering;
• 2+ years of core web apps development experience (front end & back-end);
• Working experience with MySql and MongoDB is a strong plus;
• Strong analytical & problem-solving skills, effective collaboration & communication skills;
• Exposure to VSCode, Postman, Jira, GitHub, Terraform, Jenkins, and Docker;
• Exposure to building end-to-end systems optimized for speed and scale;
• Exposure to Angular/React, Express, MongoDB, NodeJS, JavaScript and TypeScript;
• Exposure to Cloud based platforms in providing scalable solutions using DevOps;
• Exposure to developing & deploying RESTful webservices in XML, JSON, JavaScript & JQuery;
• Experience in Middleware, Open-Source tools & technologies;
• Experience working on multiple platforms (OS - Linux, Windows);

Job Title: VP of Software Engineering / Director of Software Engineering
Location: Remote (Philippines)
Work Hours: Night Shift (10:00 PM – 7:00 AM PHT overlap with U.S. teams)
Company: Career Team

🚀 About Career Team

It’s not just about the tech—it’s about the people.

At Career Team, we are on a mission to accelerate the human condition. Through our platform, Career Edge, we are transforming how people access opportunities, workforce development, and support systems across the U.S.

We are building something meaningful—software that changes lives at scale. And we’re doing it with modern technologies, a strong engineering culture, and a forward-thinking approach to AI, automation, and digital transformation.

🌟 The Opportunity

We are looking for a visionary, hands-on VP / Director of Engineering to lead, scale, and inspire our growing engineering organization.

This is not a purely managerial role. This is for a builder, a mentor, and a technologist at heart—someone who can zoom out to define strategy and zoom in to guide architecture, review code, and unblock teams.

You will shape the future of our engineering culture, systems, and people.

💡 What You’ll Do

Leadership & Vision

• Define and drive the engineering vision, strategy, and roadmap
• Build and scale a high-performing, globally distributed engineering team
• Establish a culture of ownership, innovation, and continuous improvement
• Partner with product and business leaders to align engineering with company goals

Technical Excellence

• Guide architecture and design across modern stacks (MongoDB, Next.js, Nest.js, Node.js, PHP/MySQL)
• Ensure systems are scalable, secure, and performant
• Drive adoption of best practices in DevOps, CI/CD, and cloud infrastructure
• Stay ahead of trends in generative AI, automation, and enterprise software

Team Development

• Mentor and develop engineering leaders (Team Leads, Senior Engineers)
• Create clear career growth paths and foster technical excellence
• Champion a culture of code quality, peer review, and continuous learning
• Recruit and retain top engineering talent

Execution & Delivery

• Oversee delivery of complex, high-impact projects
• Improve engineering velocity and operational efficiency
• Implement scalable processes without unnecessary bureaucracy
• Ensure alignment across multiple teams and initiatives

🧠 What We’re Looking For

Experience

• 8–15+ years in software engineering, with progressive leadership experience
• Proven success leading engineering teams and managers
• Experience scaling teams in a fast-moving, high-growth environment
• Strong background in full-stack web development

Technical Background

• Deep experience with modern JavaScript ecosystems (Node.js, React/Next.js, Nest.js)
• Strong understanding of system design, distributed systems, and APIs
• Experience with MongoDB, MySQL, and cloud platforms (AWS or similar)
• Familiarity with DevOps tools (Docker, Jenkins, Terraform, CI/CD pipelines)

Leadership Traits (Our “Dream” Candidate)

• You are a multiplier, not a bottleneck
• You balance speed with quality, and innovation with pragmatism
• You lead with clarity, empathy, and accountability
• You are comfortable in ambiguity and thrive in evolving environments
• You still love to build, debug, and review code when needed

🌍 Why Join Us

• Work on products that impact real lives at scale
• Be a foundational leader in a rapidly growing engineering org
• Shape the future of AI-driven workforce technology
• Collaborate with a passionate, mission-driven global team
• Competitive compensation (based on experience)

🔥 Final Thought

We’re not just hiring a leader—we’re hiring someone who wants to build something that matters, scale it, and bring others along for the journey.

If you’re excited about technology, people, and purpose, we want to talk to you.

Compensation will be commensurate with experience, qualifications, and overall fit for the role.

It’s not just about the tech; it’s about the people!

At Career TEAM, we work to “accelerate the human condition.” Working on our state-of-the-edge portal, Career EDGE, you will change lives—and that’s just the beginning! You'll be working with new technologies on enterprise products that serve a diverse population across the U.S. As a founding member of our newly forming team, you'll have the opportunity to grow and shape it as we adeptly traverse the complex digital landscape of generative AI, cloud computing, and cutting-edge technologies.

Specifically, what you will do

You will build amazing things using MongoDB, Next.js, Nest.js, and Node.js, alongside DevOps tools and practices. On any given day, you'll be coding, reviewing, deploying, testing, and iterating—this is our bread and butter. You'll participate in regular Scrum ceremonies while continuously innovating and optimizing for speed, scalability, and security. You'll also help architect systems to ensure high availability and resilience, leveraging AWS services to build scalable cloud solutions.

Key Responsibilities:

• Full-Stack Development: Use technologies like Node.js, MongoDB, Next.js, and Nest.js to develop robust applications.
• DevOps and CI/CD Pipelines: Develop and manage CI/CD pipelines using GitHub Actions and YAML for seamless deployment.
• Containerization and Orchestration: Leverage Docker and Kubernetes for containerization and orchestration of applications.   
• Cloud Infrastructure on AWS: Implement scalable DevOps solutions using AWS services like EC2, S3, Lambda, and RDS.   
• Security Best Practices: Build secure, robust web applications with a strong focus on security standards and protocols.   
• Architectural Collaboration: Work with cross-functional teams to make architectural decisions for system scalability and performance.   
• RESTful Services Development: Design, develop, test, and deploy RESTful APIs and microservices.   
• Infrastructure Automation: Develop processes for infrastructure automation using Terraform, Jenkins, and Docker.   
• Real-Time Problem Solving: Solve complex problems in real-time, ensuring high performance and reliability.   
• Monitoring and Logging: Implement monitoring and logging solutions to ensure system health and performance.

Ideal Candidate Qualifications:   

• Education: Bachelor’s degree (or equivalent) in computer science, information technology, or engineering.   
• Experience:      
  
  • 2+ years of experience developing with Node.js/MERN stack or equivalent.       
  • 2+ years of core web app development experience (front-end and back-end).       
  • 2+ years of CI/CD and/or DevOps related work experience. 
• Technical Skills:
  • AWS Familiarity: Experience with AWS services such as EC2, S3, RDS, Lambda, IAM, and CloudFormation.  
  • Containerization: Proficient with Docker and Kubernetes for application deployment and management.           
  • DevOps Tools: Knowledge of DevOps principles and experience with CI/CD tools like GitHub Actions.           
  • Configuration Management: Working experience with YAML for configuration management.           
  • Infrastructure as Code: Familiarity with Terraform for managing cloud infrastructure.           
  • Version Control: Proficient with Git and GitHub for code management and collaboration.       
     
• Programming Languages:        
  • Strong proficiency in JavaScript and TypeScript.           
  • Working experience with PHP is a strong plus.        
                   
• Security and Compliance: 
  • Experience in secure software development and architecture.           
  • Familiarity with security best practices and protocols.       
           
• Additional Tools:        
  • Exposure to VSCode, Postman, Jira, Jenkins, and Docker.           
  • Experience with monitoring tools like AWS CloudWatch or ELK Stack.       
                   
• Soft Skills:        
  • Strong analytical and problem-solving skills.           
  • Effective collaboration and communication abilities.           
  • Ability to work in a fast-paced, agile environment.       
                   
• Platforms: Experience working on multiple operating systems (Linux, Windows).

Preferred Qualifications:   

• AWS Certifications: AWS Certified Developer, AWS Certified Solutions Architect, or equivalent.   
• Serverless Architecture: Experience with AWS Lambda and serverless application development.   
• Microservices: Familiarity with microservices architecture and event-driven systems.   
• Networking and Security: Understanding of networking concepts, VPNs, and security protocols.   
• Performance Optimization: Experience in optimizing applications for maximum speed and scalability.   
• Community Contribution: Active participation in open-source projects or tech communities.

Why Join Us?   

• Impactful Work: Build something that truly matters, helping individuals across the U.S. succeed with cutting-edge technology.   
• Professional Growth: Opportunities for learning and development in a fast-paced environment.   
• Innovative Environment: Be part of a team that's pushing the boundaries in AI, cloud computing, and software development.   
• Collaborative Culture: Work with a diverse and talented team that values collaboration and innovation.

It’s not just about the tech; it’s about the people!

At Career TEAM, we work to “accelerate the human condition.” Working on our state-of-the-edge portal, Career EDGE, you will change lives—and that’s just the beginning! You'll be working with new technologies on enterprise products that serve a diverse population across the U.S. As a founding member of our newly forming team, you'll have the opportunity to grow and shape it as we adeptly traverse the complex digital landscape of generative AI, cloud computing, and cutting-edge technologies.

Specifically, what you will do

You will build amazing things using MongoDB, Next.js, Nest.js, and Node.js, alongside DevOps tools and practices. On any given day, you'll be coding, reviewing, deploying, testing, and iterating—this is our bread and butter. You'll participate in regular Scrum ceremonies while continuously innovating and optimizing for speed, scalability, and security. You'll also help architect systems to ensure high availability and resilience, leveraging AWS services to build scalable cloud solutions.

Key Responsibilities:

• Full-Stack Development: Use technologies like Node.js, MongoDB, Next.js, and Nest.js to develop robust applications.
• DevOps and CI/CD Pipelines: Develop and manage CI/CD pipelines using GitHub Actions and YAML for seamless deployment.
• Containerization and Orchestration: Leverage Docker and Kubernetes for containerization and orchestration of applications.   
• Cloud Infrastructure on AWS: Implement scalable DevOps solutions using AWS services like EC2, S3, Lambda, and RDS.   
• Security Best Practices: Build secure, robust web applications with a strong focus on security standards and protocols.   
• Architectural Collaboration: Work with cross-functional teams to make architectural decisions for system scalability and performance.   
• RESTful Services Development: Design, develop, test, and deploy RESTful APIs and microservices.   
• Infrastructure Automation: Develop processes for infrastructure automation using Terraform, Jenkins, and Docker.   
• Real-Time Problem Solving: Solve complex problems in real-time, ensuring high performance and reliability.   
• Monitoring and Logging: Implement monitoring and logging solutions to ensure system health and performance.

Ideal Candidate Qualifications:   

• Education: Bachelor’s degree (or equivalent) in computer science, information technology, or engineering.   
• Experience:      
  
  • 2+ years of experience developing with Node.js/MERN stack or equivalent.       
  • 2+ years of core web app development experience (front-end and back-end).       
  • 2+ years of CI/CD and/or DevOps related work experience. 
• Technical Skills:
  • AWS Familiarity: Experience with AWS services such as EC2, S3, RDS, Lambda, IAM, and CloudFormation.  
  • Containerization: Proficient with Docker and Kubernetes for application deployment and management.           
  • DevOps Tools: Knowledge of DevOps principles and experience with CI/CD tools like GitHub Actions.           
  • Configuration Management: Working experience with YAML for configuration management.           
  • Infrastructure as Code: Familiarity with Terraform for managing cloud infrastructure.           
  • Version Control: Proficient with Git and GitHub for code management and collaboration.       
     
• Programming Languages:        
  • Strong proficiency in JavaScript and TypeScript.           
  • Working experience with PHP is a strong plus.        
                   
• Security and Compliance: 
  • Experience in secure software development and architecture.           
  • Familiarity with security best practices and protocols.       
           
• Additional Tools:        
  • Exposure to VSCode, Postman, Jira, Jenkins, and Docker.           
  • Experience with monitoring tools like AWS CloudWatch or ELK Stack.       
                   
• Soft Skills:        
  • Strong analytical and problem-solving skills.           
  • Effective collaboration and communication abilities.           
  • Ability to work in a fast-paced, agile environment.       
                   
• Platforms: Experience working on multiple operating systems (Linux, Windows).

Preferred Qualifications:   

• AWS Certifications: AWS Certified Developer, AWS Certified Solutions Architect, or equivalent.   
• Serverless Architecture: Experience with AWS Lambda and serverless application development.   
• Microservices: Familiarity with microservices architecture and event-driven systems.   
• Networking and Security: Understanding of networking concepts, VPNs, and security protocols.   
• Performance Optimization: Experience in optimizing applications for maximum speed and scalability.   
• Community Contribution: Active participation in open-source projects or tech communities.

Why Join Us?   

• Impactful Work: Build something that truly matters, helping individuals across the U.S. succeed with cutting-edge technology.   
• Professional Growth: Opportunities for learning and development in a fast-paced environment.   
• Innovative Environment: Be part of a team that's pushing the boundaries in AI, cloud computing, and software development.   
• Collaborative Culture: Work with a diverse and talented team that values collaboration and innovation.

It’s not just about the tech; it’s about the people!

At Career TEAM, we work to “accelerate the human condition.” Working on our state-of-the-edge portal, Career EDGE, you will change lives—and that’s just the beginning! You'll be working with new technologies on enterprise products that serve a diverse population across the U.S. As a founding member of our newly forming team, you'll have the opportunity to grow and shape it as we adeptly traverse the complex digital landscape of generative AI, cloud computing, and cutting-edge technologies.

Specifically, what you will do

You will build amazing things using MongoDB, Next.js, Nest.js, and Node.js, alongside DevOps tools and practices. On any given day, you'll be coding, reviewing, deploying, testing, and iterating—this is our bread and butter. You'll participate in regular Scrum ceremonies while continuously innovating and optimizing for speed, scalability, and security. You'll also help architect systems to ensure high availability and resilience, leveraging AWS services to build scalable cloud solutions.

Key Responsibilities:

• Full-Stack Development: Use technologies like Node.js, MongoDB, Next.js, and Nest.js to develop robust applications.
• DevOps and CI/CD Pipelines: Develop and manage CI/CD pipelines using GitHub Actions and YAML for seamless deployment.
• Containerization and Orchestration: Leverage Docker and Kubernetes for containerization and orchestration of applications.   
• Cloud Infrastructure on AWS: Implement scalable DevOps solutions using AWS services like EC2, S3, Lambda, and RDS.   
• Security Best Practices: Build secure, robust web applications with a strong focus on security standards and protocols.   
• Architectural Collaboration: Work with cross-functional teams to make architectural decisions for system scalability and performance.   
• RESTful Services Development: Design, develop, test, and deploy RESTful APIs and microservices.   
• Infrastructure Automation: Develop processes for infrastructure automation using Terraform, Jenkins, and Docker.   
• Real-Time Problem Solving: Solve complex problems in real-time, ensuring high performance and reliability.   
• Monitoring and Logging: Implement monitoring and logging solutions to ensure system health and performance.

Ideal Candidate Qualifications:   

• Education: Bachelor’s degree (or equivalent) in computer science, information technology, or engineering.   
• Experience:      
  
  • 2+ years of experience developing with Node.js/MERN stack or equivalent.       
  • 2+ years of core web app development experience (front-end and back-end).       
  • 2+ years of CI/CD and/or DevOps related work experience. 
• Technical Skills:
  • AWS Familiarity: Experience with AWS services such as EC2, S3, RDS, Lambda, IAM, and CloudFormation.  
  • Containerization: Proficient with Docker and Kubernetes for application deployment and management.           
  • DevOps Tools: Knowledge of DevOps principles and experience with CI/CD tools like GitHub Actions.           
  • Configuration Management: Working experience with YAML for configuration management.           
  • Infrastructure as Code: Familiarity with Terraform for managing cloud infrastructure.           
  • Version Control: Proficient with Git and GitHub for code management and collaboration.       
     
• Programming Languages:        
  • Strong proficiency in JavaScript and TypeScript.           
  • Working experience with PHP is a strong plus.        
                   
• Security and Compliance: 
  • Experience in secure software development and architecture.           
  • Familiarity with security best practices and protocols.       
           
• Additional Tools:        
  • Exposure to VSCode, Postman, Jira, Jenkins, and Docker.           
  • Experience with monitoring tools like AWS CloudWatch or ELK Stack.       
                   
• Soft Skills:        
  • Strong analytical and problem-solving skills.           
  • Effective collaboration and communication abilities.           
  • Ability to work in a fast-paced, agile environment.       
                   
• Platforms: Experience working on multiple operating systems (Linux, Windows).

Preferred Qualifications:   

• AWS Certifications: AWS Certified Developer, AWS Certified Solutions Architect, or equivalent.   
• Serverless Architecture: Experience with AWS Lambda and serverless application development.   
• Microservices: Familiarity with microservices architecture and event-driven systems.   
• Networking and Security: Understanding of networking concepts, VPNs, and security protocols.   
• Performance Optimization: Experience in optimizing applications for maximum speed and scalability.   
• Community Contribution: Active participation in open-source projects or tech communities.

Why Join Us?   

• Impactful Work: Build something that truly matters, helping individuals across the U.S. succeed with cutting-edge technology.   
• Professional Growth: Opportunities for learning and development in a fast-paced environment.   
• Innovative Environment: Be part of a team that's pushing the boundaries in AI, cloud computing, and software development.   
• Collaborative Culture: Work with a diverse and talented team that values collaboration and innovation.

Job Title: Software Engineer - Remote

Level: Mid-Level

Location: Manila, Cebu, Davao (aside from Remote)

Work Hours: Night Shift (10PM - 7am PHT)

Pay Band: Php 30,000 - 90,000

It’s not just about the tech; it’s about the people! At Career TEAM we work to “accelerate the human condition.”  Working on our state-of-the-edge portal Career EDGE, you will change lives and that’s just the beginning! You will be working with new technologies on enterprise products that serve a diverse population across the U.S. You will truly be a full-stack engineer and be able to learn and grow at a faster pace than you can imagine. As a founding member of our newly forming team, you will grow and shape the team as we adeptly traverse this complicated digital landscape of generative AI.

Specifically, what you will do. You will build amazing things using MongoDb, Next.js, Nest.js, Node.js, PHP, and MySQL. On any given day you’ll be coding (writing, reviewing, deploying, testing, reviewing); this is our bread and butter and our passion. You can expect to be part of regular Scrum Ceremonies, we aren’t prescriptive so each team may have its own flavor. Innovation is the lifeblood of what we do, you will be able to impact our software in many unique ways.

Qualifications

• Bachelor’s degree (or equivalent) in computer science, information technology, or engineering;
• 2+ years of core web apps development experience (front end & back-end);
• Working experience with MySql and MongoDB is a strong plus;
• Strong analytical & problem-solving skills, effective collaboration & communication skills;
• Exposure to VSCode, Postman, Jira, GitHub, Terraform, Jenkins, and Docker;
• Exposure to building end-to-end systems optimized for speed and scale;
• Exposure to Angular/React, Express, MongoDB, NodeJS, JavaScript and TypeScript;
• Exposure to Cloud based platforms in providing scalable solutions using DevOps;
• Exposure to developing & deploying RESTful webservices in XML, JSON, JavaScript & JQuery;
• Experience in Middleware, Open-Source tools & technologies;
• Experience working on multiple platforms (OS - Linux, Windows);

It’s not just about the tech; it’s about the people!

At Career TEAM we work to “accelerate the human condition.”  Working on our state-of-the-edge portal Career EDGE, you will change lives and that’s just the beginning! You will be working with new technologies on enterprise products that serve a diverse population across the U.S. You will truly be a all-purpose-leader and be able to learn and grow at a faster pace than you can imagine. As a founding member of our newly forming team, you will grow and shape the team as we adeptly traverse this complicated digital landscape of generative AI. 

Specifically, what you will do.

Career Team is seeking a strong Software Team Lead who is ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. This is a technical leadership role responsible for mentoring and training others, as well as guiding design and architecture decisions. You will build amazing things using MongoDB, Nest.js, Next.js, and Node.js and/or PHP/MySql. On any given day, you’ll be coding (writing, reviewing, deploying, testing); this is our bread and butter and our passion. You can expect to be part of regular Scrum Ceremonies—though each team may have its own flavor—and you will have ample opportunity to innovate and make a real impact on our software. This role will expand over time and is a great way to help accelerate your career!

Please note, this is a highly technical role and also requires excellence in all aspects of software engineering. To be successful in this position, you should have a desire to operate in a dynamic, rapidly evolving business environment. You’ll need to seek information independently or within your team to understand complex integrations and challenges, and be ready to ideate creative solutions that navigate obstacles and solve problems for the organization.

In this role, you will work from 10:00pm to 7:00am PHST.

Why Join Us?

• Be a founding member of a dynamic team shaping the future of our products.
• Make a tangible difference in the lives of individuals.
• Grow and learn in an environment that values innovation.
• Receive coverage under the company sponsored HMO plan.

Career Team also offers a competitive package including:

• amazing options for advancement;
• HMO with an option to add dependents;
• paid holidays and 15 paid time off, offered on an accrual basis.

Ideal Candidate Qualifications:

• Bachelor’s degree (or equivalent) in computer science, information technology, or engineering;
• 5+ years of experience developing with JavaScript stack or equivalent;
• Working experience with PHP is a strong plus; 
• 5 - 10  years of core web apps development experience (front end & back-end);
• Strong analytical & problem-solving skills, effective collaboration & communication skills;
• Exposure to VSCode, Postman, Jira, GitHub, Terraform, Jenkins, and Docker;
• Exposure to building end-to-end systems optimized for speed and scale;
• Exposure to Angular/React, Express, MongoDB, NodeJS, JavaScript and TypeScript;
• Exposure to Cloud based platforms in providing scalable solutions using DevOps;
• Exposure to developing & deploying RESTful webservices in XML, JSON, JavaScript & JQuery;
• Experience in Middleware, Open-Source tools & technologies;
• Experience reviewing code deeply and providing coaching to peer on best practices;
• Experience leading teams, and projects from inception to completion;
• Experience with direct management of employees;
• Experience in AWS or other cloud technologies;
• Experience reviewing and fixing security related issues;
• Experience working on multiple platforms (OS - Linux, Windows).

Job Title: Software Engineer - Remote

Level: Mid-Level

Location: Manila, Cebu, Davao (aside from Remote)

Work Hours: Night Shift (10PM - 7am PHT)

Pay Band: Php 30,000 - 90,000

It’s not just about the tech; it’s about the people! At Career TEAM we work to “accelerate the human condition.”  Working on our state-of-the-edge portal Career EDGE, you will change lives and that’s just the beginning! You will be working with new technologies on enterprise products that serve a diverse population across the U.S. You will truly be a full-stack engineer and be able to learn and grow at a faster pace than you can imagine. As a founding member of our newly forming team, you will grow and shape the team as we adeptly traverse this complicated digital landscape of generative AI.

Specifically, what you will do. You will build amazing things using MongoDb, Next.js, Nest.js, Node.js, PHP, and MySQL. On any given day you’ll be coding (writing, reviewing, deploying, testing, reviewing); this is our bread and butter and our passion. You can expect to be part of regular Scrum Ceremonies, we aren’t prescriptive so each team may have its own flavor. Innovation is the lifeblood of what we do, you will be able to impact our software in many unique ways.

Qualifications

• Bachelor’s degree (or equivalent) in computer science, information technology, or engineering;
• 2+ years of core web apps development experience (front end & back-end);
• Working experience with MySql and MongoDB is a strong plus;
• Strong analytical & problem-solving skills, effective collaboration & communication skills;
• Exposure to VSCode, Postman, Jira, GitHub, Terraform, Jenkins, and Docker;
• Exposure to building end-to-end systems optimized for speed and scale;
• Exposure to Angular/React, Express, MongoDB, NodeJS, JavaScript and TypeScript;
• Exposure to Cloud based platforms in providing scalable solutions using DevOps;
• Exposure to developing & deploying RESTful webservices in XML, JSON, JavaScript & JQuery;
• Experience in Middleware, Open-Source tools & technologies;
• Experience working on multiple platforms (OS - Linux, Windows);

Job Title: Software Engineer - Remote

Level: Mid-Level

Location: Manila, Cebu, Davao (aside from Remote)

Work Hours: Night Shift (10PM - 7am PHT)

Pay Band: Php 30,000 - 90,000

It’s not just about the tech; it’s about the people! At Career TEAM we work to “accelerate the human condition.”  Working on our state-of-the-edge portal Career EDGE, you will change lives and that’s just the beginning! You will be working with new technologies on enterprise products that serve a diverse population across the U.S. You will truly be a full-stack engineer and be able to learn and grow at a faster pace than you can imagine. As a founding member of our newly forming team, you will grow and shape the team as we adeptly traverse this complicated digital landscape of generative AI.

Specifically, what you will do. You will build amazing things using MongoDb, Next.js, Nest.js, Node.js, PHP, and MySQL. On any given day you’ll be coding (writing, reviewing, deploying, testing, reviewing); this is our bread and butter and our passion. You can expect to be part of regular Scrum Ceremonies, we aren’t prescriptive so each team may have its own flavor. Innovation is the lifeblood of what we do, you will be able to impact our software in many unique ways.

Qualifications

• Bachelor’s degree (or equivalent) in computer science, information technology, or engineering;
• 2+ years of core web apps development experience (front end & back-end);
• Working experience with MySql and MongoDB is a strong plus;
• Strong analytical & problem-solving skills, effective collaboration & communication skills;
• Exposure to VSCode, Postman, Jira, GitHub, Terraform, Jenkins, and Docker;
• Exposure to building end-to-end systems optimized for speed and scale;
• Exposure to Angular/React, Express, MongoDB, NodeJS, JavaScript and TypeScript;
• Exposure to Cloud based platforms in providing scalable solutions using DevOps;
• Exposure to developing & deploying RESTful webservices in XML, JSON, JavaScript & JQuery;
• Experience in Middleware, Open-Source tools & technologies;
• Experience working on multiple platforms (OS - Linux, Windows);

Job Title: Lead Quality Engineer – Automation 

About InfoTrust

InfoTrust is a global, privately-owned consulting and solutions agency dedicated to unlocking the power of data to drive marketing performance and business growth. We specialize in digital analytics, media enablement, and privacy-centric solutions that help the world’s largest brands optimize their marketing strategies. Our culture is built on passion, ownership, diversity, trust, respect, and continuous growth—values that have earned us multiple "best places to work" awards, including a Great Place to Work certification and recognition as the #1 place to work in Ohio. 

About the Role

InfoTrust is seeking a Lead Quality Engineer – Automation to build and scale our quality engineering function from the ground up. As our first QA/QE hire in India, you will define automation strategy, establish best practices, and implement scalable testing frameworks that ensure the reliability, performance, and integrity of our SaaS solutions.

This is a high-impact, highly autonomous role. You won’t just execute tests—you will shape how quality is built into our engineering culture.

If you thrive in ownership, enjoy solving complex technical challenges, and want to build something foundational, this role is for you.

What You’ll Do

Build & Lead Automation Strategy

• Design, develop, and maintain scalable automation frameworks for functional, regression, API, and performance testing.
• Establish QA best practices, standards, and processes across teams.
• Drive automation-first quality strategy and continuously improve test coverage and reliability.

Engineering & Technical Execution

• Develop automated test suites using tools such as Selenium, PyTest, Cypress, Playwright, or similar.
• Integrate automated testing into CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps).
• Perform API testing using tools such as Postman, REST Assured, or equivalent frameworks.
• Validate and query data across SQL and NoSQL databases to support test scenarios and troubleshooting.
• Partner with engineering teams to ensure quality across microservices and cloud-native architectures (AWS, Azure, or GCP).

Collaboration & Quality Advocacy

• Collaborate closely with Product, Engineering, and DevOps to embed quality throughout the SDLC.
• Advocate for testability, observability, and continuous improvement.
• Identify risks early and drive proactive solutions.

You could be a great fit if:

• You have 3+ years of experience in test automation for web, API, or cloud-based systems. 
• You have proficiency in one or more programming languages, such as Python, Java, or JavaScript. 
• You have experience with cloud platforms (AWS, Azure, or GCP). 
• You have a strong understanding of databases (PostgreSQL, MySQL, MongoDB, or similar) and the ability to write SQL. 
• You have hands-on experience with CI/CD tools and version control (Git). 
• You have a solid understanding of software testing principles, QA methodologies, and SDLC. 
• You possess strong analytical and problem-solving skills. 
• You have excellent communication and teamwork abilities. 
• You have strong attention to detail with a passion for continuous improvement. 

Bonus:

• You have a Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience with containerization and orchestration (Docker, Kubernetes). 
• Familiarity with infrastructure as code and test environments in the cloud. 
• Exposure to performance testing tools (e.g., JMeter, Locust). 
• Knowledge of observability and monitoring tools (e.g., Datadog, Prometheus). 

You shouldn’t apply if:

• You prefer structured environments with predefined test plans rather than building strategy and frameworks independently.

• You are primarily focused on manual testing.

• You are uncomfortable working in a growing organization where processes are still evolving.

Why work here?

At InfoTrust, employees are deeply connected to our core values and have the opportunity to make a meaningful impact and be their best selves everyday.  Our Core Values include:

• Earn Trust: Deliver on what you promise. 
• Be Respectful: Don't be an a**hole.
• Promote Diversity: Seek understanding and be inclusive. 
• Take Ownership: There is no "they.” Take initiative.
• Grow Every Day: Learn and apply. 
• Contribute With Passion: Desire to do good. Give to grow. 

At InfoTrust, we believe our success is someone else’s miracle. Giving back to the communities in which our team members live and work is a key part of who we are;  we made this “official” with the formation of the InfoTrust Foundation, a registered 501(c)(3) nonprofit organization. Learn more here. 

Diversity is one of our six core values at InfoTrust. InfoTrust is committed to a diverse workforce and we are an equal opportunity employer. We aim to hire strong, diverse teams built from different backgrounds, experiences, and identities. We are building an inclusive, supportive place for you to do the best work of your career. Job descriptions are not perfect, and we know you may not check every box. Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. Don’t let that be you—apply if you are interested!

We are looking for a Lead Azure DevOps Engineer who will be primarily responsible for implementing DevOps solutions in Azure. The role is a technical, consultative, and client facing role that will be accountable for client solution development, delivery and support. The ideal candidate will have experience in consulting and have demonstrated success in technical implementations and project work.

Key Responsibilities:

• Be an essential part of the team responsible for crafting and delivering creative cloud solutions for our clients.
• Participate in technical envisioning, technical design, and delivery of assigned projects.
• Work with solution architects to support project efforts from a technical perspective.
• Execute the implementation of designed solutions into client deliverables.
• Assist with design and deployment of client workloads into Azure.
• Provide technical expertise and support across the following four areas of specialization:
  • Datacenter Transformation
  • Azure Infrastructure
  • DevOps and CI/CI pipelines
  • Cloud Automation

Qualifications:

• 7+ years of experience in system administration (Windows and/or Linux), DevOps and/or software development and IT Operations.
• 5+ years project experience migrating and deploying cloud-based solutions.
• Must demonstrate hands-on experience with Terraform or Bicep, ARM Templates and Ansible (or equivalent)
• Hands-on implementation experience of Continuous Integration and Continuous Delivery in Azure DevOps (VSTS/TFS), Jenkins, and/or Bamboo (or another similar tool)
• 3+ years implementing and supporting Microsoft Azure infrastructure and topologies (or demonstrated experience with AWS or GCP)
• Automation experience - very good scripting knowledge (PowerShell, Bash, Python, Groovy, etc.). Experience can be from any public cloud.
• Experience with various cloud deployment methodologies.
• Understanding of cloud ecosystem and leading-edge cloud emerging technologies.
• Performance analysis, troubleshooting and remediation techniques.
• Strong analytical problem-solving ability.
• Strong presentation, written and verbal communication skills.
• Self-starter with the ability to work independently or as part of a virtual project team.
• Bachelor’s degree in computer science, or related field

Preferred Experience/Skills/Certifications:

• Experience in Chef/Puppet, Docker and/or Kubernetes is a plus
• Microsoft Certification a plus