All active Ansible roles based in Philippines.
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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
This role is under the Build and Deploy team, and is responsible for the CI/CD pipelines, build systems, and release automation that enable engineering teams to deliver software reliably and efficiently. As part of our growing Philippines team, you will collaborate with engineers across the globe in a supportive, team-oriented environment.
How will you make an impact?
Key Responsibilities
• Design, implement, and optimize continuous integration and continuous deployment pipelines across multiple applications and environments
• Lead efforts to build and mature software-defined infrastructure and infrastructure automation practices
• Coordinate complex build and release activities across engineering, operations, QA, and other stakeholders
• Define, implement, and improve automated quality gates, release controls, and deployment standards
• Partner with engineering teams to establish code quality metrics, delivery measurements, and operational standards
• Identify process gaps and drive improvements in build automation, deployment efficiency, scalability, and reliability
• Research, evaluate, prototype, and recommend new tools and technologies to improve DevOps capabilities
• Provide technical leadership and guidance on DevOps best practices, branching strategies, environment management, and release processes
• Manage and support day-to-day operations of source control, pipeline, build, and deployment systems
• Lead maintenance, upgrades, troubleshooting, and performance tuning of DevOps platforms and tooling
• Support production and pre-production release activities, including occasional off-hours support for scheduled releases or critical incidents, coordinated in advance with the team.
• Mentor other engineers and contribute to the growth of DevOps knowledge and maturity across the organization
Required Qualifications
• 4+ years of experience working with Git-based source control systems, preferably GitHub
• 3+ years of experience writing Python, Shell, or similar scripting languages
• 2+ years of experience with infrastructure-as-code tools such as AWS CloudFormation, Terraform, or comparable technologies
• 3+ years of experience working with Jenkins, GitHub Actions, or similar CI/CD platforms
• 2+ years of experience with DevOps pipeline tools such as GitHub Actions, Jenkins, Bamboo, CircleCI, Spinnaker, or similar platforms
• Strong experience with build automation, code promotion techniques, branching strategies, and release orchestration
• Experience building, deploying, and supporting Docker containers and Docker-based microservices
• Strong understanding of CI/CD design patterns, pipeline governance, and deployment best practices
• Experience working with Windows Server environments, including IIS and .NET deployment patterns
• Strong understanding of cloud infrastructure and automation frameworks
• Strong English communication skills for daily collaboration with engineering teams across global time zones, including the US, India, UK, and Australia
Preferred Qualifications
• Experience in contact center, BPO, telecom, SaaS, or other high-availability production environments.
• Experience supporting enterprise-scale engineering or R&D organizations.
• Experience with cloud infrastructure, automation, and platform reliability practices.
• Familiarity with container orchestration concepts such as Kubernetes.
• Familiarity with Grafana-based monitoring, observability, and log management tools.
• Familiarity with security scanning and shift-left security practices in CI/CD pipelines.
• Experience mentoring engineers or leading technical initiatives across teams.
• Experience with Ansible or similar configuration management tools.
• Experience with Linux environments; the team is actively migrating from Windows to Linux as applications transition to .NET Core.
Core Competencies
• Excellent troubleshooting, problem-solving, and debugging skills.
• Ability to design and build environments, systems, and solutions from the ground up.
• Strong ownership mindset and ability to lead initiatives in close collaboration with the team.
• Quick learner with the ability to adapt to evolving technologies and priorities.
• Service-oriented approach with a strong focus on enabling engineering teams.
• Strong collaboration skills and team-first attitude.
• Ability to manage multiple priorities and deliver high-quality work on schedule.
• Strong judgment and decision-making in high-pressure or time-sensitive situations.
• Willingness to share knowledge and support the development of junior team members.
Automation & AI Mindset
The Build and Deploy team operates with a core belief: if a process is manual and repeatable, it should be automated. We actively seek out toil, eliminate it, and continuously improve the reliability, security, and speed of our pipelines and production systems. AI is the latest and most powerful enabler of this philosophy.
AI in DevOps is a rapidly evolving field. Prior AI experience is not required — what we value is a strong desire to learn, experiment, and apply AI to make our processes better.
• Genuine curiosity and enthusiasm for applying AI tools and techniques to DevOps workflows.
• Willingness to explore AI-assisted development tools such as code assistants, automated testing aids, and prompt-based automation.
• Openness to learning how AI can improve build, deployment, and operational processes.
• Ability to quickly adopt new AI tools and incorporate them into daily work.
• Ability to evaluate AI tools and assess their practical value for CI/CD and infrastructure automation.
• Expected to prototype and integrate AI-driven solutions into existing pipelines and workflows.
• Contribute ideas and feedback to the team's AI adoption strategy.
• Stay current with emerging AI tooling relevant to DevOps and share findings with the team.
• Able to evaluate an AI tool's fit for a specific CI/CD challenge and articulate trade-offs.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10629
Reporting into: Manager, Engineering, CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
Share this job
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
Role: Quality Control Network Engineer
Position Type: Permanent
Location: Hyderabad / Bangalore (Work from office)
SUMMARY:
The Quality Control Network Engineer ensures that all network‑related tools, artifacts, and post‑conversion updates meet required standards for accuracy, completeness, and operational readiness. This role is highly collaborative and time‑sensitive, providing real‑time support during business hours to minimize delays, maintain data integrity, and ensure smooth day‑to‑day execution across network operations and conversion activities.
PRIMARY DUTIES include but not limited to:
Post‑Conversion Validation
Proactive Issue Follow‑Up
Real‑Time Daytime Support
Daily Defect Tracking & Reporting
Daily DMS Call Participation
Day‑Shift Coverage
COMPETENCIES:
REQUIRED EDUCATION & EXPERIENCE REQUIRED:
📩 Interested candidates may share their updated resumes to:
bhargavi.chegireddy@neweratech.com / puneeth.garishekoti@neweratech.com
New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .
Ready to apply?
Apply to New Era TechnologyShare this job
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
Position: Network Engineer
Company: New Era Technology
Location: Bangalore / Hyderabad (Hybrid - Work from office)
Employment Type: Permanent | Full-Time
Experience: 7+ Years
SUMMARY:
We are seeking a motivated and detail-oriented Core Network Engineer with 5-7 years of experience to support a global hardware conversion project from Cisco to Fortinet & Juniper. This is an exciting opportunity to work on a high-impact initiative within a dynamic enterprise environment.
PRIMARY DUTIES include but not limited to:
COMPETENCIES:
REQUIRED EDUCATION & EXPERIENCE REQUIRED:
📩 Interested candidates may share their updated resumes to:
bhargavi.chegireddy@neweratech.com
New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .
Ready to apply?
Apply to New Era TechnologyShare this job
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
Role: Senior Network Engineer
Position Type: Permanent
Location: Hyderabad / Bangalore (Work from office)
PRIMARY DUTIES include but not limited to:
Implementation Triage & Technical Escalation
Change Control & Governance (ServiceNow)
Network Engineering & Migration Execution
Documentation & Continuous Improvement
COMPETENCIES:
REQUIRED EDUCATION & EXPERIENCE REQUIRED:
📩 Interested candidates may share their updated resumes to:
bhargavi.chegireddy@neweratech.com
New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .
Ready to apply?
Apply to New Era TechnologyAt NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
This role is under the Build and Deploy team, and is responsible for the CI/CD pipelines, build systems, and release automation that enable engineering teams to deliver software reliably and efficiently. As part of our growing Philippines team, you will collaborate with engineers across the globe in a supportive, team-oriented environment.
How will you make an impact?
Key Responsibilities
• Lead the strategy, design, and continuous improvement of CI/CD pipelines across multiple products, teams, and environments.
• Drive the adoption of software-defined infrastructure, infrastructure automation, and DevOps best practices across the organization.
• Provide technical leadership for complex build, release, and deployment processes involving multiple stakeholders and dependent systems.
• Establish and govern automated quality gates, release standards, deployment controls, and pipeline compliance practices.
• Partner with engineering, QA, operations, security, and architecture teams to improve software delivery speed, quality, and reliability.
• Define and promote standards for branching strategies, code promotion models, environment management, and release orchestration.
• Identify opportunities to improve scalability, resilience, operational efficiency, and developer experience through automation and process improvement.
• Evaluate, prototype, and recommend new technologies, tools, and frameworks to strengthen DevOps maturity.
• Oversee daily operation, health, maintenance, and upgrade planning for source control, build, pipeline, and deployment platforms.
• Lead root cause analysis and resolution efforts for complex pipeline, deployment, and tooling issues.
• Support critical release activities, including occasional off-hours support for scheduled releases or critical incidents, coordinated in advance with the team.
• Mentor engineers, provide technical direction, and serve as a subject matter expert for DevOps and release engineering practices.
• Influence cross-team planning and help align DevOps initiatives with broader engineering and business goals.
Required Qualifications
• 5+ years of experience working with Git-based source control systems, preferably GitHub.
• 4+ years of experience writing Python, Shell, or similar scripting languages.
• 2+ years of experience with infrastructure-as-code tools such as AWS CloudFormation, Terraform, or comparable technologies.
• 4+ years of experience working with Jenkins, GitHub Actions, or similar CI/CD platforms.
• 3+ years of experience with DevOps pipeline tools such as GitHub Actions, Jenkins, Bamboo, CircleCI, Spinnaker, or similar platforms.
• Strong experience designing and managing enterprise-scale CI/CD pipelines and release processes.
• Strong knowledge of build automation, branching strategies, code promotion techniques, and deployment governance.
• Experience building, deploying, and supporting Docker containers and Docker-based microservices.
• Strong understanding of cloud infrastructure, automation frameworks, and modern DevOps operating models.
• Experience working with Windows Server environments, including IIS and .NET deployment patterns.
• Strong English communication skills for daily collaboration with engineering teams across global time zones, including the US, India, UK, and Australia.
Preferred Qualifications
• Experience in contact center, BPO, telecom, SaaS, or other high-availability enterprise production environments.
• Experience leading DevOps transformation or platform modernization initiatives.
• Experience supporting large-scale engineering or R&D organizations.
• Familiarity with container orchestration concepts such as Kubernetes.
• Familiarity with Grafana-based monitoring, observability, platform reliability, and security practices within CI/CD ecosystems.
• Familiarity with security scanning and shift-left security practices in CI/CD pipelines.
• Experience mentoring engineers and leading cross-functional technical initiatives.
• Experience establishing standards, governance models, and operating practices across multiple teams.
• Experience with Ansible or similar configuration management tools.
• Experience with Linux environments; the team is actively migrating from Windows to Linux as applications transition to .NET Core.
Core Competencies
• Excellent troubleshooting, problem-solving, and debugging skills.
• Strong leadership and ownership mindset.
• Ability to design and build systems, environments, and solutions from the ground up.
• Strong collaboration skills and the ability to influence without direct authority.
• Service-oriented mindset with a focus on enabling engineering teams.
• Ability to balance strategic improvements with day-to-day operational demands.
• Strong organizational skills with the ability to manage multiple priorities and drive work to completion.
• Sound technical judgment in high-pressure and time-sensitive situations.
• Commitment to mentoring team members and fostering a culture of continuous learning.
Automation & AI Mindset
The Build and Deploy team operates with a core belief: if a process is manual and repeatable, it should be automated. We actively seek out toil, eliminate it, and continuously improve the reliability, security, and speed of our pipelines and production systems. AI is the latest and most powerful enabler of this philosophy.
AI in DevOps is a rapidly evolving field. Prior AI experience is not required — what we value is a strong desire to learn, experiment, and apply AI to make our processes better.
• Genuine curiosity and enthusiasm for applying AI tools and techniques to DevOps workflows.
• Willingness to explore AI-assisted development tools such as code assistants, automated testing aids, and prompt-based automation.
• Openness to learning how AI can improve build, deployment, and operational processes.
• Ability to quickly adopt new AI tools and incorporate them into daily work.
• Ability to evaluate AI tools and assess their practical value for CI/CD and infrastructure automation.
• Drive AI adoption across the Build and Deploy team by identifying high-impact opportunities where AI can improve efficiency, reliability, or developer experience.
• Guide the team on AI tool selection, evaluation criteria, and integration patterns.
• Champion an AI-first mindset in pipeline design, process improvement, and operational practices.
• Help establish team standards and best practices for responsible, effective use of AI in DevOps workflows.
• Able to present a vision for how AI can be strategically applied across DevOps practices within a team.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID:10630
Reporting into: Manager, Engineering, CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
This role is under the Build and Deploy team, and is responsible for the CI/CD pipelines, build systems, and release automation that enable engineering teams to deliver software reliably and efficiently. As part of our growing Philippines team, you will collaborate with engineers across the globe in a supportive, team-oriented environment.
How will you make an impact?
Key Responsibilities
• Design, develop, and maintain continuous integration and continuous deployment pipelines.
• Help build and support software-defined infrastructure solutions.
• Coordinate build and release activities with internal stakeholders across engineering and related teams.
• Develop and implement automated quality gates and release controls.
• Partner with teams to define and improve code quality metrics and measurement practices.
• Research, evaluate, and prototype technologies that improve DevOps processes and delivery efficiency.
• Promote DevOps best practices through collaboration with engineering, operations, and other technical teams.
• Manage day-to-day operations of build systems, deployment pipelines, and source control platforms.
• Perform ongoing maintenance, support, and upgrades for DevOps tools and systems.
• Provide occasional off-hours support for scheduled releases or critical incidents, coordinated in advance with the team.
Required Qualifications
• 2+ years of experience working with Git-based source control systems, preferably GitHub.
• 1+ year of experience writing Python, Shell, or similar scripting languages.
• 1+ year of experience with infrastructure-as-code tools such as AWS CloudFormation, Terraform, or comparable technologies.
• 1+ year of experience working with Jenkins, GitHub Actions, or similar CI/CD platforms.
• 1+ year of experience with DevOps pipeline tools such as GitHub Actions, Jenkins, Bamboo, CircleCI, Spinnaker, or similar platforms.
• Strong understanding of code promotion methods, build automation, and branching strategies.
• Experience building Docker containers and supporting Docker-based microservices.
• Experience working with Windows Server environments, including IIS and .NET deployment patterns.
• Strong English communication skills for daily collaboration with engineering teams across global time zones, including the US, India, UK, and Australia.
Preferred Qualifications
• Experience in contact center, BPO, telecom, SaaS, or other high-availability production environments.
• Experience supporting large-scale R&D or engineering organizations.
• Familiarity with modern infrastructure automation and release governance practices.
• Familiarity with container orchestration concepts such as Kubernetes.
• Familiarity with Grafana-based monitoring and log management tools.
• Familiarity with security scanning and shift-left security practices in CI/CD pipelines.
• Experience with Ansible or similar configuration management tools.
• Experience with Linux environments; the team is actively migrating from Windows to Linux as applications transition to .NET Core.
Core Competencies
• Strong troubleshooting, problem-solving, and debugging skills.
• Ability to build environments, systems, and technical solutions from the ground up.
• Quick learner with strong adaptability in changing environments.
• Service-oriented mindset with a focus on supporting internal engineering customers.
• Strong collaboration skills and team-oriented approach.
• Ability to manage multiple priorities and deliver work on schedule.
• Eagerness to learn from experienced team members and grow technical skills.
Automation & AI Mindset
The Build and Deploy team operates with a core belief: if a process is manual and repeatable, it should be automated. We actively seek out toil, eliminate it, and continuously improve the reliability, security, and speed of our pipelines and production systems. AI is the latest and most powerful enabler of this philosophy.
AI in DevOps is a rapidly evolving field. Prior AI experience is not required — what we value is a strong desire to learn, experiment, and apply AI to make our processes better.
• Genuine curiosity and enthusiasm for applying AI tools and techniques to DevOps workflows.
• Willingness to explore AI-assisted development tools such as code assistants, automated testing aids, and prompt-based automation.
• Openness to learning how AI can improve build, deployment, and operational processes.
• Ability to quickly adopt new AI tools and incorporate them into daily work.
• Able to describe how AI tools could be used to improve a build or deployment task.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID:10628
Reporting into: Manager, Engineering, CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
This role is under the Build and Deploy team, and is responsible for the CI/CD pipelines, build systems, and release automation that enable engineering teams to deliver software reliably and efficiently. As part of our growing Philippines team, you will collaborate with engineers across the globe in a supportive, team-oriented environment.
How will you make an impact?
Key Responsibilities
• Design, develop, and maintain continuous integration and continuous deployment pipelines.
• Help build and support software-defined infrastructure solutions.
• Coordinate build and release activities with internal stakeholders across engineering and related teams.
• Develop and implement automated quality gates and release controls.
• Partner with teams to define and improve code quality metrics and measurement practices.
• Research, evaluate, and prototype technologies that improve DevOps processes and delivery efficiency.
• Promote DevOps best practices through collaboration with engineering, operations, and other technical teams.
• Manage day-to-day operations of build systems, deployment pipelines, and source control platforms.
• Perform ongoing maintenance, support, and upgrades for DevOps tools and systems.
• Provide occasional off-hours support for scheduled releases or critical incidents, coordinated in advance with the team.
Required Qualifications
• 2+ years of experience working with Git-based source control systems, preferably GitHub.
• 1+ year of experience writing Python, Shell, or similar scripting languages.
• 1+ year of experience with infrastructure-as-code tools such as AWS CloudFormation, Terraform, or comparable technologies.
• 1+ year of experience working with Jenkins, GitHub Actions, or similar CI/CD platforms.
• 1+ year of experience with DevOps pipeline tools such as GitHub Actions, Jenkins, Bamboo, CircleCI, Spinnaker, or similar platforms.
• Strong understanding of code promotion methods, build automation, and branching strategies.
• Experience building Docker containers and supporting Docker-based microservices.
• Experience working with Windows Server environments, including IIS and .NET deployment patterns.
• Strong English communication skills for daily collaboration with engineering teams across global time zones, including the US, India, UK, and Australia.
Preferred Qualifications
• Experience in contact center, BPO, telecom, SaaS, or other high-availability production environments.
• Experience supporting large-scale R&D or engineering organizations.
• Familiarity with modern infrastructure automation and release governance practices.
• Familiarity with container orchestration concepts such as Kubernetes.
• Familiarity with Grafana-based monitoring and log management tools.
• Familiarity with security scanning and shift-left security practices in CI/CD pipelines.
• Experience with Ansible or similar configuration management tools.
• Experience with Linux environments; the team is actively migrating from Windows to Linux as applications transition to .NET Core.
Core Competencies
• Strong troubleshooting, problem-solving, and debugging skills.
• Ability to build environments, systems, and technical solutions from the ground up.
• Quick learner with strong adaptability in changing environments.
• Service-oriented mindset with a focus on supporting internal engineering customers.
• Strong collaboration skills and team-oriented approach.
• Ability to manage multiple priorities and deliver work on schedule.
• Eagerness to learn from experienced team members and grow technical skills.
Automation & AI Mindset
The Build and Deploy team operates with a core belief: if a process is manual and repeatable, it should be automated. We actively seek out toil, eliminate it, and continuously improve the reliability, security, and speed of our pipelines and production systems. AI is the latest and most powerful enabler of this philosophy.
AI in DevOps is a rapidly evolving field. Prior AI experience is not required — what we value is a strong desire to learn, experiment, and apply AI to make our processes better.
• Genuine curiosity and enthusiasm for applying AI tools and techniques to DevOps workflows.
• Willingness to explore AI-assisted development tools such as code assistants, automated testing aids, and prompt-based automation.
• Openness to learning how AI can improve build, deployment, and operational processes.
• Ability to quickly adopt new AI tools and incorporate them into daily work.
• Able to describe how AI tools could be used to improve a build or deployment task.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID:10627
Reporting into: Manager, Engineering, CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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We are DemandScience, a global company which never stops innovating in our mission to provide the healthiest and most predictive global B2B data and intelligence for our customers. Our clients include sales and marketing professionals at global companies. Excellent execution is in our DNA. We provide innovative AI-analytics merged with enriched data to identify your next in-market prospects and customers at scale.
Position Summary:
Essential Job Functions “What You’ll Do”:
Linux Infrastructure Engineering
Automation & Configuration Management
Networking & Systems Integration
Monitoring & Operational Excellence
CI/CD & Deployment Integration
Troubleshooting & Incident Resolution
Continuous Improvement
Technical Environment
You will work with technologies including:
Required Skills & Experience
Automation & Configuration Management
Networking
Cloud & Virtualisation
Monitoring & Reliability
Essential Qualifications “What You’ll Need”:
Personal Attributes
THE GOOD STUFF!
We embrace diversity and inclusion and encourage our amazing team members at DemandScience to bring their authentic, fun selves to work every day. We offer a culture of innovation, mutual respect, support, and transparency. The competitive and comprehensive benefits our team members enjoy are designed to ensure you and your family members are healthy. Check this out!
DemandScience is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
#LI-Remote
Find out more at https://demandscience.com/careers/#join-the-team
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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
We are seeking an experienced Network Architect to drive the design, modernization, and evolution of our global, multi-cloud, and next-generation enterprise network environments. The ideal candidate brings deep technical expertise, leadership capability, and a passion for automation—helping shape long-term network strategy, resiliency, and performance across a rapidly growing global platform.
Key Responsibilities
Skills & Experience
Preferred Qualifications
Why Join Us
You will become part of a global architecture and engineering organization focused on cutting-edge, multi-cloud, high-performance networking. This role offers meaningful opportunities to drive architectural strategy, influence enterprise-wide design standards, and shape the future of modern networking.
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID:10261
Reporting into: Manager, Cloud Operations Network, CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Site Reliability Engineer (SRE) is responsible for NiCE CXone’s observability tools. This position collaborates with different teams within the company to create and support observability solutions using open-source and enterprise monitoring tools. SREs will work with various monitoring tools located in NiCE CXone’s private cloud environments, AWS and other cloud providers. SREs also provide education to other teams on use of different monitoring tools. They may help define best practices and procedures for using observability tools and ensure that other engineers follow these standards. This position may develop detailed implementation/project plans for deployment of observability solutions. The SRE team leverages automation tools to deploy and manage observability tools. The SRE team actively seeks to learn and evaluate emerging technologies, collaborating with other business units within the company to implement changes that will improve our monitoring and alerting capabilities. This position requires a lot of curiosity, a proven ability to learn quickly and an aptitude for tackling unique problems that need creative solutions.
A good candidate could have a few different combinations of technical experience; we have seen people succeed in this role with NOC, technical support, software development or system administration experience. Showcase your ability to troubleshoot and solve problems and learn new tech fast! We are looking for aptitude and potential, not someone who can tick every box.
How will you make an impact?
Have you got what it takes?
You will have an advantage if you also have:
This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10563
Reporting into: Manager, Cloud Operations, CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
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Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Duties:
Requirements:
This is an intermediate position with expectation the candidate has a good amount of work experience to be self-sufficient.
Company Benefits
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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We are urgently seeking a Cisco SD WAN Engineer to lead a mission-critical Viptela to IOS-XE SD WAN migration for a Fortune 500 client. This is a fast-paced, high-stakes engagement requiring a true expert who can architect solutions, troubleshoot complex issues, and execute flawlessly under pressure.
If you have elite-level IOS-XE SDWAN experience, deep Viptela expertise, and the ability to start immediately—this is the opportunity to lead a major transformation.
About Bold Business:
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.
Ready to apply?
Apply to Bold Business
Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!
At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.
We are looking for a Lead Azure DevOps Engineer who will be primarily responsible for implementing DevOps solutions in Azure. The role is a technical, consultative, and client facing role that will be accountable for client solution development, delivery and support. The ideal candidate will have experience in consulting and have demonstrated success in technical implementations and project work.
Key Responsibilities:
Qualifications:
Preferred Experience/Skills/Certifications:
Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.
At this time, we cannot sponsor applicants for work visas.
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Apply to 3Cloud
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About the Role
We’re seeking a highly experienced Wired Network Engineer with both hands-on implementation and network design/architecture expertise to support a large-scale network modernization project across 600+ retail store locations.
This role requires a strong blend of strategic network design validation, architecture-level problem-solving, and hands-on implementation in complex enterprise WAN environments leveraging Viptela SD-WAN and Cisco IOS-XE technologies.
If you can operate at both architectural and executional levels—designing, validating, and deploying enterprise-grade WAN solutions—this project is for you.
What You’ll Be Doing
Lead and execute network upgrades across 600+ distributed retail sites following established design and deployment frameworks
Design, validate, and refine enterprise network architectures and configuration templates before deployment
Ensure network solutions align with enterprise standards, scalability, and security best practices
Implement and optimize configurations on Viptela SD-WAN and Cisco IOS-XE platforms
Troubleshoot and resolve advanced WAN connectivity and performance issues across hybrid environments
Collaborate with architecture, operations, and implementation teams to ensure seamless rollout execution
Provide technical and design guidance to junior engineers and implementation partners
Document network design decisions, rollout progress, configuration updates, and technical findings
What We’re Looking For:
7+ years of hands-on network engineering experience in large-scale enterprise environments
Proven network design and architecture experience (preferably in distributed or multi-site environments)
Deep expertise in Viptela SD-WAN (design, configuration, and troubleshooting)
Strong proficiency with Cisco IOS-XE routing and switching
In-depth understanding of WAN architectures, routing protocols (BGP, OSPF, EIGRP), and network performance optimization
Demonstrated ability to lead network design validation and execute implementation with minimal supervision
Excellent problem-solving, documentation, and communication skills
Strong attention to detail and ability to work independently in a remote setup
Experience leading large-scale or multi-site network design and upgrade projects
Background in retail or other distributed enterprise environments
Certifications such as CCNP Enterprise, CCIE, or Cisco SD-WAN certifications
Familiarity with network automation/orchestration tools (e.g., Ansible, Python, DNA Center)
Project Details:
About Bold Business:
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.
Ready to apply?
Apply to Bold Business
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