Help Desk Jobs in Perth.
All active Help Desk roles based in Perth.
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Support Consultant
We seek to move the world forward through innovative thinking.
Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work®, Woolpert embraces progress and innovation to create limitless opportunities for career growth.
About us (Woolpert)
Woolpert is a global leader in Architecture, Engineering and Geospatial (AEG), with a longstanding and expanding presence across Australia. Building on our rich heritage as AAM, we deliver cutting edge solutions in aerial mapping, surveying, GIS, and digital transformation for major resources, infrastructure, and environmental projects – standing and expanding presence across Australia. Building on our rich heritage as AAM, we deliver cutting‑edge solutions in aerial mapping, surveying, GIS, and digital transformation for major resources, infrastructure, and environmental projects.
Our culture—known as the Woolpack—is built on innovation, inclusion, and ownership. Through our Principal Program, every team member could become a company owner and share in our collective success. Woolpert has proudly been certified as a Great Place to Work® for the ninth time.
The opportunity with us as the Support Consultant
Woolpert’s Digital Delivery Team is looking for a Support Consultant! You may choose to be based in our Brisbane, Perth, Melbourne, Sydney or Adelaide office for this hybrid role.
Reporting to the Project & Support Manager, the role gives you the opportunity work with customers to resolve technical support cases raised through our geospatial help desk.
As a Support Consultant at Woolpert, you will:
- Be a trusted point of contact for our customers, resolve first and second level software support requests with confidence and care.
- Manage customer phone calls and e-mails through our Helpdesk system and liaising with internal staff to triage and resolve technical support issues.
- Investigate, troubleshoot, and resolve software issues across our geospatial platforms, including VertiGIS Geocortex and Esri ArcGIS.
- Providing regular reporting on support KPIs.
We’re looking for someone who has:
- Tertiary qualifications or equivalent in IT, computer science, software engineering or geomatics.
- Hands‑on experience supporting Microsoft‑based environments, including Windows OS, Active Directory, and common desktop or server applications.
- A solid understanding of core networking concepts such as IP addressing, DNS, firewalls, and basic diagnostics.
- Experience identifying and diagnosing issues in web‑based applications, including understanding how HTTP/HTTPS requests, responses, and authentication flows work.
- Excellent communication skills and the ability to collaborate effectively with customers and internal stakeholders at all levels.
The team does consider the below desirable experience, so do let us know if you have any of the following!
- Exposure to reading or writing code in any language, with an understanding of logic, variables, and error handling.
- Experience with scripting or automation (e.g. batch files or PowerShell) to support repeatable tasks or diagnostics.
- Familiarity with GIS and/or CAD applications, particularly Esri ArcGIS and VertiGIS, or a strong interest in developing skills in spatial technologies.
- Knowledge of corporate or cloud networking environments, including on‑premises to cloud connectivity and common security controls.
Desirable qualifications are:
- Current Driver’s licence
- Current passport
Woolpert Benefits
- Want to earn long-term rewards that reflect your impact? Woolpert’s Principal Program gives employees the opportunity to become stakeholders in the company and benefit directly from its growth and success.
- Want surety for your income? Woolpert employees benefit from automatic Salary Continuance Insurance provided by the company.
- Want to make the most of your salary? Woolpert offers novated leasing and salary sacrifice options to help you get more value from your income.
- Thinking of advancing your studies? Woolpack members wanting to continue their formal education with role related courses have access to reimbursements and study leave options to assist with their studies.
- Need flexibility with where you work? Subject to operational requirements Woolpert offer flexible work arrangements.
- Looking after your wellbeing? Woolpert employees and their immediate family members have access to our confidential Employee Assistance Program, along with our discounted voluntary corporate health insurance through Bupa.
#LI-Hybrid #LI-PM1
We value diversity and inclusion at Woolpert and are committed to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from First Nations peoples.
As this is a full-time role, this role requires individuals with Full Working Rights in Australia. Successful candidate is required to go through a National Police Background Check (covered by Woolpert), and only shortlisted candidates will be contacted.
If you believe you might be a good fit and would like to join our Woolpack, click on the APPLY NOW button to submit your application. If you don’t meet all the preferred experience for this position, we encourage you to still apply!
Find out more about what Woolpert has to offer here: http://woolpert.com/about-us/
Woolpert is an equal-opportunity employer. Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. You may view more about EEO on our website: Equal-Employment-Opportunity-The-Law.pdf and EEO is the Law Poster Supplement.
Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting askhr@woolpert.com.
If you need to reschedule or cancel your interview, please reach out to your recruiter by contacting recruiting@woolpert.com.
To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.
Ready to apply?
Apply to Woolpert
Data Architect
Are you passionate about data strategy, architecture, and empowering businesses with data-driven insights? Do you enjoy designing scalable solutions and guiding organizations through complex data challenges? At InterWorks, we’re looking for a Data Architect who thrives in dynamic environments and is ready to help shape the future of data for our clients.
This role blends the rigor of enterprise data architecture and governance with the energy of consulting and solution-building. You’ll work with clients across industries to build robust data platforms, define standards, and implement governance frameworks that create lasting value.
Please be advised that this role is required to be located in the Melbourne, Australia InterWorks office. Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.
Salary range commensurate with experience and qualifications.
What You’ll Do
- Architect and implement enterprise-level data solutions that align with business goals and compliance requirements.
- Design and optimize data models, storage solutions, and integration pipelines across various platforms (Snowflake, Databricks, etc.).
- Partner directly with clients to develop scalable data platforms, data governance frameworks, and analytics strategies.
- Create and oversee ETL/ELT processes and advise on best practices for data quality, security, and accessibility.
- Serve as a strategic liaison between business and IT to bridge gaps and ensure alignment.
- Manage project timelines, expectations, and deliverables with clear communication and strong stakeholder engagement.
What You’ll Need
Must-Haves
- 5+ years of experience in data architecture, data engineering, or a related field
- High proficiency in SQL and strong data modeling skills
- Experience in data governance, compliance standards, and enterprise data strategy
- Excellent communication skills—written, verbal, and interpersonal
- Ability to thrive in client-facing environments and lead cross-functional teams
- Adaptability and problem-solving mindset in fast-paced and ambiguous situations
- Proven experience with data lakehouse architecture including the storage and processing of semi-structured and unstructured file types
- Proven support for data science initiatives
- Understanding of pipeline and cost monitoring and optimisation
- Comfortable leading business engagements to source requirements or refine data models
- Experience with Azure & AWS CSP's preferable
What We’d Like You to Have
- Experience with BI and visualization tools (e.g., Tableau, Power BI)
- Familiarity with modern data warehouses and cloud platforms (e.g., Snowflake, Databricks)
- ETL tool experience (e.g., dbt, Matillion, Informatica, Fivetran)
- Knowledge of AI/ML concepts and their role in data platforms
- Degree in Computer Science, IT, or a related field (preferred)
What We Offer:
- Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
- Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
- Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
- Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
- Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
- Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
- Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.
Why InterWorks
InterWorks is a people-focused tech consultancy that empowers clients with customized, collaborative solutions, and we love pursuing innovation alongside people who inspire us. Our approach to work and community is unique and unconventional—just like us—and that’s the way we want it. The only thing missing is you. At InterWorks, we value unique contributions, our people are the glue that holds our business together. We’re always looking for the right people, and we could be your perfect fit.
Ready to apply?
Apply to InterWorks
Data Architect
Are you passionate about data strategy, architecture, and empowering businesses with data-driven insights? Do you enjoy designing scalable solutions and guiding organizations through complex data challenges? At InterWorks, we’re looking for a Data Architect who thrives in dynamic environments and is ready to help shape the future of data for our clients.
This role blends the rigor of enterprise data architecture and governance with the energy of consulting and solution-building. You’ll work with clients across industries to build robust data platforms, define standards, and implement governance frameworks that create lasting value.
Please be advised that this role is required to be located in the Melbourne, Australia InterWorks office. Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.
Salary range commensurate with experience and qualifications.
What You’ll Do
- Architect and implement enterprise-level data solutions that align with business goals and compliance requirements.
- Design and optimize data models, storage solutions, and integration pipelines across various platforms (Snowflake, Databricks, etc.).
- Partner directly with clients to develop scalable data platforms, data governance frameworks, and analytics strategies.
- Create and oversee ETL/ELT processes and advise on best practices for data quality, security, and accessibility.
- Serve as a strategic liaison between business and IT to bridge gaps and ensure alignment.
- Manage project timelines, expectations, and deliverables with clear communication and strong stakeholder engagement.
What You’ll Need
Must-Haves
- 5+ years of experience in data architecture, data engineering, or a related field
- High proficiency in SQL and strong data modeling skills
- Experience in data governance, compliance standards, and enterprise data strategy
- Excellent communication skills—written, verbal, and interpersonal
- Ability to thrive in client-facing environments and lead cross-functional teams
- Adaptability and problem-solving mindset in fast-paced and ambiguous situations
- Proven experience with data lakehouse architecture including the storage and processing of semi-structured and unstructured file types
- Proven support for data science initiatives
- Understanding of pipeline and cost monitoring and optimisation
- Comfortable leading business engagements to source requirements or refine data models
- Experience with Azure & AWS CSP's preferable
What We’d Like You to Have
- Experience with BI and visualization tools (e.g., Tableau, Power BI)
- Familiarity with modern data warehouses and cloud platforms (e.g., Snowflake, Databricks)
- ETL tool experience (e.g., dbt, Matillion, Informatica, Fivetran)
- Knowledge of AI/ML concepts and their role in data platforms
- Degree in Computer Science, IT, or a related field (preferred)
What We Offer:
- Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
- Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
- Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
- Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
- Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
- Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
- Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.
Why InterWorks
InterWorks is a people-focused tech consultancy that empowers clients with customized, collaborative solutions, and we love pursuing innovation alongside people who inspire us. Our approach to work and community is unique and unconventional—just like us—and that’s the way we want it. The only thing missing is you. At InterWorks, we value unique contributions, our people are the glue that holds our business together. We’re always looking for the right people, and we could be your perfect fit.
Ready to apply?
Apply to InterWorks
Engagement Manager
Do you enjoy solving complex data challenges, leading meaningful projects, and helping people turn ideas into impact? Are you comfortable connecting big-picture strategy to managing details, timelines, and teams? If so, you might be our next Engagement Manager.
At InterWorks, we help clients make sense of data, AI, and analytics. As an Engagement Manager, you'll combine your technical expertise with strong project leadership to guide clients through data transformation. You'll connect strategy to execution and ideas to outcomes, bringing clarity, collaboration, and craft to every engagement. This role is equal parts architect, advisor, and project manager. You'll help shape solutions, oversee delivery, and ensure that every project we take on reflects the best of InterWorks.
Location Preferences: We’d love for you to join us from one of our offices in Melbourne or Sydney.
Salary Range: $100,000 - $150,000 AUD depending on experience and qualifications.
What You’ll Do
- Lead analytics and data projects from start to finish, ensuring outcomes align with client goals
- Serve as the main point of contact for clients, managing expectations, communication, and long-term relationships
- Translate strategy into delivery plans, scoping, scheduling, and coordinating across teams to bring solutions to life
- Provide project management oversight to ensure timelines, budgets, and quality stay on track
- Act as a subject matter expert within projects for your area of focus (BI, data engineering, cloud, or governance)
- Conceptualize, design, and deliver scalable analytics solutions using modern data tools and platforms
- Collaborate with leadership on proposals and pre-sales, shaping scopes of work and delivery approaches
- Support change management and help clients adopt new technologies, processes, and mindsets
- Mentor consultants and engineers, guiding both project work and professional growth
What You’ll Need
- Five or more years of experience delivering analytics or data solutions in a consulting or enterprise environment
- Proven ability to lead complex projects with multiple stakeholders and dependencies
- Strong project management skills — PMP, Agile, or similar certification is a plus
- Hands-on experience with analytics and database tools such as Tableau, Power BI, ThoughtSpot, Snowflake, BigQuery, Redshift, or Databricks
- Familiarity with data orchestration and transformation tools (dbt, Matillion, Fivetran, Alteryx, or Python)
- Comfort with cloud platforms (AWS, Azure, or Google Cloud)
- Excellent communication and storytelling skills, from executive briefings to technical discussions
- Experience with pre-sales processes and scoping project work
- A track record of bringing clarity to complexity and driving projects to completion
- A collaborative mindset that builds strong partnerships across teams and with clients
What We’d Like You to Have
- Experience leading data modernisation or governance initiatives
- A background in analytics platform design or embedded analytics
- Change management or organisational transformation experience
- A passion for mentoring others and helping teams grow and deliver great work together
What We Offer
- Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
- Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
- Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
- Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
- Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
- Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
- Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.
Why InterWorks
InterWorks is a people-focused tech consultancy that empowers clients with customized, collaborative solutions, and we love pursuing innovation alongside people who inspire us. Our approach to work and community is unique and unconventional—just like us—and that’s the way we want it. The only thing missing is you. At InterWorks, we value unique contributions, our people are the glue that holds our business together. We’re always looking for the right people, and we could be your perfect fit.
Ready to apply?
Apply to InterWorks
Engagement Manager
Do you enjoy solving complex data challenges, leading meaningful projects, and helping people turn ideas into impact? Are you comfortable connecting big-picture strategy to managing details, timelines, and teams? If so, you might be our next Engagement Manager.
At InterWorks, we help clients make sense of data, AI, and analytics. As an Engagement Manager, you'll combine your technical expertise with strong project leadership to guide clients through data transformation. You'll connect strategy to execution and ideas to outcomes, bringing clarity, collaboration, and craft to every engagement. This role is equal parts architect, advisor, and project manager. You'll help shape solutions, oversee delivery, and ensure that every project we take on reflects the best of InterWorks.
Location Preferences: We’d love for you to join us from one of our offices in Melbourne or Sydney.
Salary Range: $100,000 - $150,000 AUD depending on experience and qualifications.
What You’ll Do
- Lead analytics and data projects from start to finish, ensuring outcomes align with client goals
- Serve as the main point of contact for clients, managing expectations, communication, and long-term relationships
- Translate strategy into delivery plans, scoping, scheduling, and coordinating across teams to bring solutions to life
- Provide project management oversight to ensure timelines, budgets, and quality stay on track
- Act as a subject matter expert within projects for your area of focus (BI, data engineering, cloud, or governance)
- Conceptualize, design, and deliver scalable analytics solutions using modern data tools and platforms
- Collaborate with leadership on proposals and pre-sales, shaping scopes of work and delivery approaches
- Support change management and help clients adopt new technologies, processes, and mindsets
- Mentor consultants and engineers, guiding both project work and professional growth
What You’ll Need
- Five or more years of experience delivering analytics or data solutions in a consulting or enterprise environment
- Proven ability to lead complex projects with multiple stakeholders and dependencies
- Strong project management skills — PMP, Agile, or similar certification is a plus
- Hands-on experience with analytics and database tools such as Tableau, Power BI, ThoughtSpot, Snowflake, BigQuery, Redshift, or Databricks
- Familiarity with data orchestration and transformation tools (dbt, Matillion, Fivetran, Alteryx, or Python)
- Comfort with cloud platforms (AWS, Azure, or Google Cloud)
- Excellent communication and storytelling skills, from executive briefings to technical discussions
- Experience with pre-sales processes and scoping project work
- A track record of bringing clarity to complexity and driving projects to completion
- A collaborative mindset that builds strong partnerships across teams and with clients
What We’d Like You to Have
- Experience leading data modernisation or governance initiatives
- A background in analytics platform design or embedded analytics
- Change management or organisational transformation experience
- A passion for mentoring others and helping teams grow and deliver great work together
What We Offer
- Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
- Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
- Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
- Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
- Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
- Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
- Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.
Why InterWorks
InterWorks is a people-focused tech consultancy that empowers clients with customized, collaborative solutions, and we love pursuing innovation alongside people who inspire us. Our approach to work and community is unique and unconventional—just like us—and that’s the way we want it. The only thing missing is you. At InterWorks, we value unique contributions, our people are the glue that holds our business together. We’re always looking for the right people, and we could be your perfect fit.
Ready to apply?
Apply to InterWorks
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.
Head of Desk - FX Sales Management
Ebury Perth - (4 days in the office / 1 day from home)
*Exceptional on target earnings potential*
Our Head of Desks (HoDs) are the captains of our team, instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their people.
A HoD is a leader, someone who sets the standards high and inspires their teams to go beyond what they thought was possible. Someone who uses their experience and expertise to offer technical advice and their passion for people to energise and ignite performance on the sales floor.
About the Job
With a track record of individual performance in FX Sales, you will thrive in a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market. You will be joining an established team and will benefit from a proven business model and support infrastructure.
- Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career.
- Pitching and closing deals with prospective clients, by phone and face to face meetings.
- Managing the customer relationship for new customers to ensure smooth on-boarding and first trades.
- Provide accurate forecasting of expected sales volume.
- Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk.
- Ensure adherence to company wide sales methodology and sales administration processes.
- Be involved in the recruitment, onboarding and training of new team members.
Why Join Us?
- Industry-leading basic salary and the opportunity to quickly increase your earnings through a transparent commission scheme.
- An impressive product suite including Trade Finance with more innovative and cutting edge products in development for launch later in 2022.
- Training and mentoring from some of the world’s most experienced and successful FX leaders.
- International development opportunities including attending global Sales Boot Camps.
- Career development opportunities and support to relocate and work abroad.
- Spacious and modern office located in Perth CBD.
You…
- Have a track record of sales management within FX or other cross-border financial services (e.g. import lending, export lending, international payments and collections, cash management).
- Have Financial Services experience - a network would be an advantage.
- Possess first-class communication skills.
- Will have demonstrable ability to mentor, coach and develop people.
- Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers.
- Speak fluent English.
#LI-CD1
About us
Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 1,800+ Eburians across nearly 70 cities and we’re always looking to add to our team.
At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.
Ready to apply?
Apply to Ebury
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.
Head of Desk - FX Sales Management
Ebury Melbourne - (4 days in the office / 1 day from home)
*Exceptional on target earnings potential*
Our Head of Desks (HoDs) are the captains of our team, instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their people.
A HoD is a leader, someone who sets the standards high and inspires their teams to go beyond what they thought was possible. Someone who uses their experience and expertise to offer technical advice and their passion for people to energise and ignite performance on the sales floor.
About the Job
With a track record of individual performance in FX Sales, you will thrive in a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market. You will be joining an established team and will benefit from a proven business model and support infrastructure.
- Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career.
- Pitching and closing deals with prospective clients, by phone and face to face meetings.
- Managing the customer relationship for new customers to ensure smooth on-boarding and first trades.
- Provide accurate forecasting of expected sales volume.
- Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk.
- Ensure adherence to company wide sales methodology and sales administration processes.
- Be involved in the recruitment, onboarding and training of new team members.
Why Join Us?
- Industry-leading basic salary and the opportunity to quickly increase your earnings through a transparent commission scheme.
- An impressive product suite including Trade Finance with more innovative and cutting edge products in development for launch later in 2022.
- Training and mentoring from some of the world’s most experienced and successful FX leaders.
- International development opportunities including attending global Sales Boot Camps.
- Career development opportunities and support to relocate and work abroad.
- Spacious and modern office located in Melbourne CBD.
You…
- Have a track record of sales management within FX or other cross-border financial services (e.g. import lending, export lending, international payments and collections, cash management).
- Have Financial Services experience - a network would be an advantage.
- Possess first-class communication skills.
- Will have demonstrable ability to mentor, coach and develop people.
- Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers.
- Speak fluent English.
#LI-CD1
About us
Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 1,800+ Eburians across nearly 70 cities and we’re always looking to add to our team.
At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.
Ready to apply?
Apply to Ebury
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.
Head of Desk - FX Sales Management - Relocate to Australia
Ebury Melbourne or Perth Australia - We are looking for candidates in the UK that are looking to relocate to our Melbourne or Perth office in Australia. We may be willing to provide Employer Sponsorship if your skillet and experience aligns with our business requirements.
*Exceptional on target earnings potential*
Our Head of Desks (HoDs) are the captains of our team, instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their people.
A HoD is a leader, someone who sets the standards high and inspires their teams to go beyond what they thought was possible. Someone who uses their experience and expertise to offer technical advice and their passion for people to energise and ignite performance on the sales floor.
About the Job
With a track record of individual performance in FX Sales, you will thrive in a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market. You will be joining an established team and will benefit from a proven business model and support infrastructure.
- Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career.
- Pitching and closing deals with prospective clients, by phone and face to face meetings.
- Managing the customer relationship for new customers to ensure smooth on-boarding and first trades.
- Provide accurate forecasting of expected sales volume.
- Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk.
- Ensure adherence to company wide sales methodology and sales administration processes.
- Be involved in the recruitment, onboarding and training of new team members.
Why Join Us?
- Industry-leading basic salary and the opportunity to quickly increase your earnings through a transparent commission scheme.
- An impressive product suite including Trade Finance with more innovative and cutting edge products in development for launch later in 2022.
- Training and mentoring from some of the world’s most experienced and successful FX leaders.
- International development opportunities including attending global Sales Boot Camps.
- Career development opportunities and support to relocate and work abroad.
- Spacious and modern office located in Melbourne CBD.
You…
- Have a track record of sales management within FX or other cross-border financial services (e.g. import lending, export lending, international payments and collections, cash management).
- Have Financial Services experience - a network would be an advantage.
- Possess first-class communication skills.
- Will have demonstrable ability to mentor, coach and develop people.
- Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers.
- Speak fluent English.
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About us
Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 1,800+ Eburians across nearly 70 cities and we’re always looking to add to our team.
At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.
Ready to apply?
Apply to Ebury