JOB SUMMARY 

The Operations Specialist is responsible for creating, reviewing, and optimizing listings that drive recovery and sales on our platform. This role combines accuracy, speed, and strategic judgment to ensure inventory is allocated, priced, and presented in a way that meets both client objectives and company standards. Operations Specialists collaborate with Account Managers and cross-functional partners to design tailored listing strategies, improve processes, and resolve workflow issues, all while maintaining established SLAs. As subject matter experts, they leverage tools, automation, and data insights to enhance efficiency, reduce errors, and minimize transaction disputes. This is a productivity-based role that requires independent decision-making, attention to detail, and the ability to balance competing priorities under pressure, while fostering strong client and internal relationships.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES 

• Exercises independent judgment within their scope of work to review and resolve workflow issues with accuracy and consistency.
• Navigates ambiguity by weighing trade-offs, considering downstream impacts, and aligning actions with team and company objectives.
• Defines and executes efficient workflows to ensure listings are created and reviewed within established SLAs.
• Strategically divides master inventory files into optimized listings using seller-specific standards and subject matter expertise to maximize recovery and velocity.
• Partners with cross-functional teams to design listing strategies that exceed client expectations while balancing efficiency, accuracy, and scalability.
• Drives success by identifying and implementing process improvements, adapting to client changes and enhancing tool functionality and efficiency through specialized knowledge in online transactions
• Leverages automation tools (e.g., AI, Excel macros) to streamline repetitive steps and increase efficiency.
• Tracks and reports listing metrics to drive accountability and continuous improvement.
• Supports onboarding of new sellers and locations, ensuring standardized and scalable processes.
• Leads ongoing and ad hoc projects in support of clients and internal stakeholders.
• Tracks and documents order status between sellers and buyers to ensure timely resolution and minimize disputes.
• Monitors account and category performance to recommend competitive pricing strategies for future inventory.
• Ensures inventory is properly allocated across sales methods to align with departmental and client objectives.
• Reviews aging inventory and adjusts sales method or pricing strategies to meet performance targets.

MINIMUM QUALIFICATIONS JOB SKILLS AND ABILITIES 

• High School Diploma or GED
• Thorough attention to detail
• Excellent written and verbal English communication skills
• Advanced or proficient knowledge of Excel and Google Sheets (i.e., pivot tables, vlookups)
• Experience working in a fast-paced and multi-deadline-driven environment
• Efficient and analytical with the ability to self-manage while contributing to a positive work environment
• Must be a team player who naturally collaborates with others (at all levels) and doesn’t hesitate to engage other teams to achieve the best results
• Excellent problem-solving and critical thinking skills to find innovative ways of processing client information into listings

PREFERRED QUALIFICATIONS 

• Previous experience related to online eCommerce, Marketplace or B2B platform sales such as Amazon, eBay, Shopify, and Woocommerce
• Knowledge of Python, MySQL, Ruby, or other popular programming languages is a plus
• Prior work experience in HTML and Magento
• Bachelor’s degree or an equivalent combination of education or experience

The pay rate for this role will range between $21 to $25, per hour. We consider many factors when determining salary offers, such as the applicant’s work experience, education and training, skills, market data, and internal equity.

COMPANY OVERVIEW

ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.  

JOB OVERVIEW

 We are seeking a passionate Junior UI/UX to help design intuitive, visually appealing, and user-centered digital experiences. You will collaborate with product owners, developers, and senior designers to transform concepts into engaging interfaces that delight users. The role will be based in Orlando, FL and is an in-office position.

RESPONSIBILITIES

• Assist in designing and improving web and mobile interfaces with a focus on usability and aesthetics.
• Create wireframes, user flows, prototypes, and design mockups.
• Participate in user research and usability testing to gather feedback and insights.
• Collaborate with developers to ensure accurate implementation of design specifications.
• Maintain and expand the design system, ensuring consistency across all digital products.
• Support in preparing and presenting design proposals to stakeholders. 

REQUIRED QUALIFICATIONS 

• Bachelor’s degree in Design, Human-Computer Interaction, or related field (or equivalent experience). 
• Basic understanding of design principles, typography, color theory, and responsive design.
• Proficiency in design tools such as Balsamiq, Figma optional Adobe XD, Sketch, or Photoshop/Illustrator.
• Familiarity with prototyping and collaboration tools (e.g., FigJam, InVision, Miro).
• Good grasp of UX research methods and ability to interpret user feedback.
• Attention to detail, creativity, and willingness to learn from senior designers.
• Basic knowledge of HTML/CSS is a plus. 

PREFERRED QUALIFICATIONS 

• Strong curiosity about emerging design trends and technologies.
• Ability to communicate design concepts clearly and effectively.
• Team-oriented mindset with openness to feedback and iteration.
• Portfolio demonstrating UI/UX design work (academic, personal, or professional). 

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

A background check and drug/substance screening are required after a conditional offer. Employment will proceed only upon receiving clear results from both.

ThreatLocker also conducts randomized drug and substance testing approximately every 60 days, in line with the same screening standards.

COMPANY OVERVIEW

ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.

POSITION OVERVIEW

ThreatLocker’s Full Stack Developers support in the development, expansion and maintenance of our unique and innovative cybersecurity software. They will be responsible for, but not limited to:

• Guide the technical direction and implementation of product requests into large-scale end to end solutions 
• Collaborate with the product, QA, and other developers to release robust code that satisfies client expectations and feature criteria. 
• Ship well-tested, maintainable, reliable and secure code that keeps the user’s best interest in mind. 
• Help fix bugs, defects, poor feature implementation, and production issues as they occur. 
• Conduct code reviews, write maintainable documentation, and implement complex bug fixes with security and a Zero Trust mentality in mind. 
• Mentor their fellow developers, grow their skills, and improve as a team by sharing expertise. 
• The role will be based in Orlando, FL and is an in-office position.

REQUIRED QUALIFICATIONS

• 5+ years of industry experience working as a Full Stack Developer
• Experience building and integrating REST APIs with .NET Framework 
• Experience with SQL, creating and maintaining indexes, stored procedures and tables 
• Specialization in JavaScript, HTML, and CSS with modern JavaScript frameworks (React, Angular or Vue) 
• Proven history with server-side software development and front-end architecture 
• Experience working with other Software Developers on new products as they are designed 
• Proficient writing and maintaining feature documentation and conducting code reviews
• Highly analytical with ability to propose new ideas and designs 
• Strong written and verbal communication skills 

PREFERRED QUALIFICATIONS IN

• Experience with .NET Core 6 or 8 
• Experience with Angular 14+, working with Standalone Components, Signals, and Built-in Control Flow 
• Good understanding of CSS Preprocessors (SASS, LESS, etc)
• Experience with modern testing frameworks (Jest, Cypress, Mocha, Chai) 
• Familiarity with A/B Testing
• Experience working with Docker 

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

A background check and drug/substance screening are required after a conditional offer. Employment will proceed only upon receiving clear results from both.

ThreatLocker also conducts randomized drug and substance testing approximately every 60 days, in line with the same screening standards.

Top 3 reasons our employees love working at Omicron:

1. We build cutting-edge technology that is literally changing how the world consumes online content.
2. We get to collaborate with really smart, interesting people every day.
3. Omicron rewards its team with really fun company events.

JOB SUMMARY: 

Our Email Marketing Manager is the front line for Omicron Media’s customer communication. You will drive the overall email strategy for eight brands with distinct customer demographics and plan offerings. Think of us as an in-house marketing agency with diverse skills being called upon daily. The ability to create effective onboarding, upsell, retention, win back, and customer satisfaction emails in a fast pace environment is essential for success.

RESPONSIBILITIES:

• Manage daily email operations: promotional calendar, system testing & troubleshooting, copywriting, email production, deployment optimize and A/B test emails and landing pages to maximize conversions.
• Develop and maintain KPI reporting to monitor and improve the performance of the email marketing channel.
• Work with other members of the team to ensure email strategy complements and amplifies all marketing initiatives.
• Create and implement strategies for list growth, increased engagement, and increased ROI.

EXPERIENCE:

3+ years in the following:

• Email (Sendgrid, Customer.io, Eloqua)
• Running A/B, multivariate tests (Optimizely, Google)
• Designing Lead Generation Funnels (Leadpages, Unbounce, Optinmonster)
• Copywriting
• Optimizing and Creating Landing Pages
• Working with global customers and colleagues

DESIRED TOOLSET:

• Sendgrid
• io
• Segment
• Amplitude
• Google Tag Manager
• Google Analytics
• SaaS experience

ADDITIONAL SKILLS:

• Strong understanding of email marketing concepts and KPIs
• Basic HTML and CSS
• Clear and concise copywriter with core understanding of conversion optimization
• Capacity to find and nurture demographic synergies into paid customers
• Knowledge of how different online marketing channels (affiliate, organic, paid, social, lead gen, etc.) fit together
• Highly organized with the ability to work on divergent brands and projects
• Advanced Excel skills to create clear reports using pivot tables, vlookups, hlookups, macros, etc.
• Must be a self-starter, willing to take initiative and drive results
• Knowledge of CAN-SPAM and email deliverability best practices

EDUCATION:

• Bachelor's Degree Required

OTHER:

• Hybrid work schedule
• Full-time position

This job description is not intended to be all-inclusive.

Omicron Media, Inc. is an Equal Opportunity Employer. EOE/AA M/F/D/V

If you are interested in this position with Omicron Media, Inc., please apply by visiting our website at https://omicronmedia.com/work-here/job-listings/.

If your experience and qualifications match our current needs, a member of our Recruitment team will contact you. We look forward to hearing from you!