Customer Success Jobs in North Dakota.
All active Customer Success roles based in North Dakota.
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Principal Specialist Sales Engineer, Zero Trust Branch - Healthcare West and Central
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About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Principal Specialist Sales Engineer to join our Healthcare Zero Trust Branch team. This is a remote role, reporting to the Director of Specialists Solutions Architects. The Speciality Sales team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. We're looking for an experienced Senior Sales Engineer to join our Exposure Management team.
What you’ll do (Role Expectations)
- Create and deliver technical product presentations to prospective customers
- Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs
- Lead product evaluations and custom product configurations
- Design evaluation test plans with customers and guide the process to successful outcomes
Who You Are (Success Profile)
- You thrive in ambiguity and are comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
- You act like an owner and your passion for the mission fuels your bias for action, allowing you to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver who seeks out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are customer-obsessed and build deep empathy for the customer to anchor your decisions in solving their real-world problems.
- You are resilient and adaptable, viewing change as an opportunity and maintaining composure and focus in high-pressure situations.
What We’re Looking for (Minimum Qualifications)
- Bachelor’s Degree in Technology, a related field, or equivalent professional experience
- 10+ years of experience in Sales Engineering, Solutions Consulting, or Solutions Architect
- Proven experience selling network security technologies (SD-WAN, routing protocols, SWG, routing, proxies, firewalls, SSL/IPsec, VPNs, DLP, and end-user monitoring)
What Will Make You Stand Out (Preferred Qualifications)
- Industry standard certifications such as CISSP, CCNA, Network+, CCNP, CCIE, or Security+
- Deep understanding of complex, multi-year sales cycles and expertise in value-based storytelling
#LI-Remote
#LI-EV1
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Senior Director, Marketplace Strategy
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About ABC Legal Services:
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach
Role Summary:
The Senior Director, Marketplace Strategy sets the direction for how jobs reach the right process servers quickly, how the network gets paid in ways that sustain performance, and how ABC Legal builds a marketplace that is faster, more reliable, and more competitive over time.
This is a senior leadership role at the intersection of supply economics, behavioral design, and operational strategy. You won’t just manage systems — you’ll define the logic behind them and build the team’s capability to run a high-performing marketplace. You’re comfortable with ambiguity, energized by complex problems, and know how to move forward without waiting for perfect information.
Reports to: VP, Process Server Network
Key Responsibilities:
- Define and lead marketplace strategy across dispatch, pricing, and incentives to improve speed, reliability, and cost efficiency
- Own job routing and allocation logic, optimizing for geography, urgency, and performance while balancing fairness and quality
- Establish and evolve pay and pricing models that support both customer competitiveness and sustainable earnings for process servers
- Design and manage incentive programs that drive key behaviors such as speed, accuracy, and consistency
- Partner with Product, Engineering, and Operations to translate strategy into scalable systems and tools
- Own core marketplace performance metrics (e.g., utilization, time-to-placement, completion rates, cost efficiency) and drive continuous improvement
- Identify inefficiencies across the marketplace and implement solutions that improve performance without eroding network trust
- Lead experimentation efforts, including pilots and A/B tests, to evaluate and scale changes in dispatch, pricing, and incentives
- Partner with data teams to strengthen forecasting, coverage planning, and marketplace insights
- Ensure clear communication of marketplace logic and changes across internal teams and to the broader network
Qualifications:
- Experience leading strategy in complex environments such as marketplaces, gig economy platforms, logistics, or similar systems
- Strong understanding of supply and demand dynamics, pricing strategy, dispatch or routing logic, and incentive design
- Demonstrated ability to drive measurable business outcomes and influence user behavior
- Fluency in unit economics and financial modeling, with the ability to evaluate trade-offs across cost, quality, and speed
- Experience designing and running experiments or pilots with clear hypotheses and measurable outcomes
- Proven ability to work cross-functionally with Product, Engineering, Data, and Operations teams
- Comfortable operating in ambiguous, fast-paced environments and setting direction without fully defined roadmaps
- Strategic thinker with a bias toward action and strong problem-solving skills
- Experience building or scaling systems in early or growth-stage environments preferred
- Strong communication skills with the ability to clearly explain complex concepts and strategies
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
Benefits:
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
- Growth opportunities
Schedule: Monday through Friday, 8am to 5pm, remote.
Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida
Salary Range: $102,000 to $120,000
Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.
Ready to apply?
Apply to ABC Legal Services
Process Server Experience & Communications Manager
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About ABC Legal Services:
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.
Role Summary:
The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format.
This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams.
Reports to: VP, Process Server Network
Key Responsibilities:
- Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
- Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
- Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
- Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
- Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
- Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
- Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
- Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
- Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
- Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience
Qualifications:
- Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar)
- Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
- Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
- Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
- Background or exposure to performance support, human-centered design, instructional design, or related fields
- Experience coordinating cross-functional communication across multiple stakeholders with competing priorities
- Comfort with LMS platforms and a willingness to quickly learn new tools
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
Benefits:
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
- Company sponsored Orca Card
- Growth opportunities
Schedule: Monday through Friday, 8am to 5pm, remote.
Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida
Salary Range: $54,400 -$64,000
Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.
Ready to apply?
Apply to ABC Legal Services
Senior Director, Marketplace Strategy
Share this job
About ABC Legal Services:
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach
Role Summary:
The Senior Director, Marketplace Strategy sets the direction for how jobs reach the right process servers quickly, how the network gets paid in ways that sustain performance, and how ABC Legal builds a marketplace that is faster, more reliable, and more competitive over time.
This is a senior leadership role at the intersection of supply economics, behavioral design, and operational strategy. You won’t just manage systems — you’ll define the logic behind them and build the team’s capability to run a high-performing marketplace. You’re comfortable with ambiguity, energized by complex problems, and know how to move forward without waiting for perfect information.
Reports to: VP, Process Server Network
Key Responsibilities:
- Define and lead marketplace strategy across dispatch, pricing, and incentives to improve speed, reliability, and cost efficiency
- Own job routing and allocation logic, optimizing for geography, urgency, and performance while balancing fairness and quality
- Establish and evolve pay and pricing models that support both customer competitiveness and sustainable earnings for process servers
- Design and manage incentive programs that drive key behaviors such as speed, accuracy, and consistency
- Partner with Product, Engineering, and Operations to translate strategy into scalable systems and tools
- Own core marketplace performance metrics (e.g., utilization, time-to-placement, completion rates, cost efficiency) and drive continuous improvement
- Identify inefficiencies across the marketplace and implement solutions that improve performance without eroding network trust
- Lead experimentation efforts, including pilots and A/B tests, to evaluate and scale changes in dispatch, pricing, and incentives
- Partner with data teams to strengthen forecasting, coverage planning, and marketplace insights
- Ensure clear communication of marketplace logic and changes across internal teams and to the broader network
Qualifications:
- Experience leading strategy in complex environments such as marketplaces, gig economy platforms, logistics, or similar systems
- Strong understanding of supply and demand dynamics, pricing strategy, dispatch or routing logic, and incentive design
- Demonstrated ability to drive measurable business outcomes and influence user behavior
- Fluency in unit economics and financial modeling, with the ability to evaluate trade-offs across cost, quality, and speed
- Experience designing and running experiments or pilots with clear hypotheses and measurable outcomes
- Proven ability to work cross-functionally with Product, Engineering, Data, and Operations teams
- Comfortable operating in ambiguous, fast-paced environments and setting direction without fully defined roadmaps
- Strategic thinker with a bias toward action and strong problem-solving skills
- Experience building or scaling systems in early or growth-stage environments preferred
- Strong communication skills with the ability to clearly explain complex concepts and strategies
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
Benefits:
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
- Growth opportunities
Schedule: Monday through Friday, 8am to 5pm, remote.
Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida
Salary Range: $102,000 to $120,000
Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.
Ready to apply?
Apply to ABC Legal Services
Process Server Experience & Communications Manager
Share this job
About ABC Legal Services:
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.
Role Summary:
The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format.
This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams.
Reports to: VP, Process Server Network
Key Responsibilities:
- Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
- Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
- Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
- Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
- Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
- Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
- Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
- Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
- Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
- Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience
Qualifications:
- Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar)
- Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
- Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
- Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
- Background or exposure to performance support, human-centered design, instructional design, or related fields
- Experience coordinating cross-functional communication across multiple stakeholders with competing priorities
- Comfort with LMS platforms and a willingness to quickly learn new tools
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
Benefits:
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
- Company sponsored Orca Card
- Growth opportunities
Schedule: Monday through Friday, 8am to 5pm, remote.
Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida
Salary Range: $54,400 -$64,000
Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.
Ready to apply?
Apply to ABC Legal Services
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