WHO YOU ARE:

The Consultant is responsible for supporting the implementation, modifications and deployment of e-business order entry solutions in the Life and Annuity insurance domain. This role works on Zinnia Exchange products—AnnuityNet, LifeSpeed - and iPipeline’s AFFIRM—for US-based clients. Zinnia’s client base includes over 65 major insurance carriers, as well as distributors such as broker-dealers, captive agents, and banks. Engagements range from small production enhancements to large-scale, complex digital transformations.

WHAT YOU’LL DO:

You will be responsible for developing, coding, and maintaining software modules/systems and required to modify existing software products or develop entirely new modules as per technical specifications in response to business requirements. The Consultant will support one or both of the following project types. Experience in both is a plus.

       1) Annuity & Life Product Modeling

• Gather and analyze business requirements.
• Develop and maintain supporting documentation.
• Translate business requirements into product build specifications.
• Model and maintain carrier products in accordance with IRI/ACORD standards, including:
• PPfA / PPfL
• DPfA / DPfL
• VTXml or manual XML modeling
• Configure products, features, distribution agreements, commissions, funds, ownerships, and complex product rules.
• Test product functionality on order entry platforms.
• Support deployments to test and production environments.
• Analyze and resolve production issues.
• Provide ongoing support to carriers, distributors, and internal teams on product modeling questions and

       2) Forms & Carrier Questions Enablement

• Gather and analyze requirements related to forms and carrier questions.
• Develop and maintain supporting documentation.
• Perform form gap analysis and identify required carrier question builds.
• Create, configure, and activate custom carrier or distributor questions.
• Maintain carrier and distributor forms, including tagging and generation rules.
• Support implementation of e-Signature functionality.
• Edit or create Forms XML using XMLSpy for forms libraries and generation rules.
• Tag forms using Adobe Acrobat, Named Items, or iPipeline AFFIRM XPath.
• Create and maintain Common Maps for AFFIRM using XML macro language.
• Test forms and carrier questions across order entry platforms.
• Support deployments to test and production environments.
• Troubleshoot and resolve production issues.
• Provide support to carriers, distributors, and internal teams on forms and carrier question issues

WHAT YOU’LL NEED:

• Excellent verbal and written communication skills; ability to work effectively with clients, colleagues, and subject matter experts.
• Strong analytical, problem-solving, and consulting skills, with the ability to understand the “why” behind client needs
• Self-starter with a strong sense of ownership and commitment to delivery timelines
• Ability to translate business needs into application and operational requirements
• Strong Business Analyst capabilities, including:
• Requirements gathering
• Documentation
• Needs analysis
• Test creation and execution
• Familiarity with life insurance or annuity operations, including origination, distribution, and/or in-force policy administration.

BONUS POINTS:

• Experience with annuity order entry platforms (e.g., Zinnia AnnuityNet, iPipeline AFFIRM) or life insurance eApp platforms (e.g., Zinnia LifeSpeed).
• Knowledge of ACORD standards, XML forms management, VTXml, and XML product modeling.
• Hands-on experience with:
• PPfA, PPfL, DPfA, DPfL
• XMLSpy, XPath, XML macro language
• Adobe Acrobat PDF form tagging and editing

WHAT’S IN IT FOR YOU?

At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability

Senior HR Ops Analyst - Analytics and Technology

We are seeking an experienced HR AI programs analyst to join our team. This role sits within HR and is critical to advancing a more strategic, data-driven, and technology-enabled people function. The ideal candidate brings a strong blend of HR domain expertise, data fluency, and technology acumen, with a forward-looking perspective on AI in HR. This role ensures that HR technology, analytics, and automation are applied through a people-first lens, directly supporting employee experience, compliance, and workforce strategy.

Key Responsibilities

Total Rewards & Talent Programs

• Support the delivery of core HR programs (performance, merit, benefits, recruiting) through data and technology enablement.
• Conduct compensation and benefits analysis to inform program design and effectiveness.
• Provide insights to improve talent outcomes, including hiring, retention, and engagement.

HR Analytics & Insights

• Lead analysis of workforce data (e.g., turnover, compensation, recruiting, engagement) to inform decisions.
• Translate people data into dashboards that drive actionable insights.
• Forecast workforce needs and evaluate HR program effectiveness and ROI.
• Spearhead people analytics, ensuring insights are grounded in HR context through partnership with HR business partners, talent acquisition, internal communications & engagement, and HR operations teams.

HR Technology & AI Enablement

• Partner across HR to identify and prioritize high-impact opportunities to leverage AI.
• Apply AI to enable autonomous workflows and automate HR processes at scale, freeing teams to focus on strategic, high-value work
• Evaluate, implement, and optimize technologies that enhance HR efficiency and effectiveness.
• Own and evolve the HR technology stack (ADP, Greenhouse, Lattice, Litmos, etc.), including integrations and vendor management.
• Ensure data integrity, governance, and compliance across all HR systems.
• Partner with HR Operations to maintain accurate, compliant, and scalable people data

Skills & Experience

• 8+ years in HR analytics, HR technology, or HR program management.
• Experience in fast-paced, technology-driven environments.
• Bachelor’s degree in HR, Business, Data Analytics, or related field.
• Strong experience in HR systems, analytics, and programs.
• Experience managing HR technology vendors and systems (e.g., ADP, Greenhouse, Lattice, Litmos), preferred.
• Familiarity with AI and automation tools in HR applications.
• Strong business acumen and understanding of HR practices and compliance.
• Excellent communication skills with the ability to influence cross-functional stakeholders.

About the Role

We are looking for a strategic and entrepreneurial person to help drive WIN’s next phase of aggressive growth in the U.S. residential services market and support the company’s emerging strategic initiatives in India.

This role is ideal for a top-tier or competitive candidate who combines analytical rigor with creativity and is excited by the opportunity to shape cross-market growth, strengthen partnerships, and help scale technology-led innovation. You will work directly with senior leadership and cross-functional teams to translate ideas into measurable business outcomes across strategy, operations, and new ventures.

What You’ll Do

• Identify and evaluate new growth opportunities in U.S. and emerging markets using data-driven insights.

• Develop business cases and go-to-market frameworks for new products, services, and partnerships.

• Collaborate with Product, Technology, Marketing, and Operations teams to implement strategic initiatives and measure impact.

• Lead pilot projects, assess outcomes, and recommend scale-up strategies.

• Support cross-functional alignment on key growth priorities and report progress to senior leadership.

• Contribute to building scalable models that leverage WIN’s proprietary technology and AI-driven platforms.

Who You Are

• Minimum 4 years of total professional experience, including 2–3 years in business/product strategy, growth, or partnerships roles.

• MBA from a top tier or a competitive business school in India is a plus.

• Strong analytical, problem-solving, and financial modelling skills.

• Experience with or exposure to U.S. or global markets preferred.

• Adept at working cross-functionally to drive clarity and execution in complex, fast-moving environments.

• Highly collaborative, intellectually curious, and outcome-focused.

About WIN

WIN is the #1 ranked inspection services company in the United States. Backed by three decades of excellence, we’re on a mission to build a global brand by transforming the $250+ billion U.S. residential services market through AI-driven innovation, exceptional customer experience, and operational excellence. Combining the stability of an established leader with the energy of a fast-growing organization, WIN offers driven, like-minded professionals a unique opportunity for meaningful personal and professional growth.

Why WIN

• Drive aggressive growth for the #1 home inspection brand in the U.S.

• Shape cross-market strategy, helping WIN tap into the incredible potential of the Indian market.

• Work directly with global leadership on high-impact, technology-led initiatives.

• Be part of a company investing significantly in proprietary tech and AI platforms that are redefining customer experience and operational excellence.

• Competitive compensation and significant career growth opportunities within a global leadership environment.