Quality Control Jobs in Nigeria.
All active Quality Control roles based in Nigeria.
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Agroforestry Innovations Specialist
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About One Acre Fund
Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.
The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.
About the Role
Seeking an innovative professional with 3+ years of experience designing and scaling agricultural projects to help us answer one critical question: How do we serve farmers better with Trees?
Responsibilities
Trial Design
- Lead the design and planning of operational trials to answer program-level questions on seedling production, planting techniques, and seedling survival rates.
- Lead site-specific species matching exercises to ensure the right species are raised and planted in the right locations.
- Define trial objectives, protocols, and data collection plans in collaboration with Impact Innovations.
- Build trial project plans, timelines, budgets, and KPI trackers to ensure effective execution.
- Analyze trial results and generate actionable insights to inform program strategy, species portfolio selection, and long-term program design.
- Own and maintain the Trees Product Portfolio Strategy, by implementing robust validation and oversight processes prior to introducing new species to ensure ecological suitability, operational feasibility, and program impact.
Field Execution
- Oversee program rollout across regions, ensuring adherence to timelines and quality standards.
- Support delivery of OAF business goals at state level, liaising with other departments within the programs division to understand pain points and provide support.
- Go to Gemba regularly to meet with farmers and field teams in order to build fluency on field level operations and farmer insights, resolve challenges and improve program delivery.
- Lead seeds aggregation trials and other scale initiatives to derisk operations and ensure timely availability of input materials.
- Own and maintain the Trees risk map, rolling out frequent engagements with field team and Trees leadership to gather emerging risk concerns and design mitigation pathways.
Farmer Experience
- Lead SBCC (Social and Behavior Change Communication) initiatives to improve farmer planting practices and adoption.
- Conduct field assessments to evaluate farmer experience and outcomes.
- Identify and implement operational improvements that enhance farmer adoption, tree planting, survival, and farmer satisfaction.
- Test and refine farmer-support pathways including training, tools, engagement methods, and incentives.
Cross-Team Collaboration
- Collaborate with other teams including market access, business innovations, impact innovations, programs division, and global teams to align field insights with market opportunities.
- Support intra and cross-departmental initiatives on nursery practices, new species, distribution models, and farmer education.
- Liaise with collaborators from other farmer-facing and support departments to support innovations and new approaches that will help OAF serve more farmers in better/more sustainable ways
Team Training
- Develop and deliver training programs for field teams to improve scale and strengthen impact
- Build capacity of teams to adopt improved practices and ensure consistency across regions
Talent Management
- Support recruitment efforts and lead execution of recruitment plans at state or regional level
- Lead, coordinate, and motivate team to achieve objectives and maintain high performance.
- Set clear goals, monitor performance with at least two performance development reviews annually,, and provide timely feedback to guide performance improvement.
- Foster a culture of learning, collaboration, and continuous improvement within teams.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
- 3+ years of relevant professional work experience, including leading teams.
- University degree in agriculture, forestry, development studies, environmental science, or related field.
- R&D & Trials: Proven experience designing and scaling forestry/agronomy trials, pilots, and innovation programs.
- Horticultural Mastery: Deep knowledge of nursery management, climate-smart agroforestry, and pest/disease control.
- Data-Driven Insights: Skilled in monitoring, reporting, and analyzing trial results to provide actionable recommendations.
- Program Scaling: Expert in designing and rolling out sustainable farmer and nursery models.
- Field Management: Experienced in leading multidisciplinary teams within complex rural environments.
- Strategic Execution: Highly organized, self-driven leader capable of managing competing priorities and cross-functional collaboration.
Preferred Start Date
As soon as possible
Job Location
Bauchi, Nigeria
Benefits
Health insurance, paid time off
Eligibility
This role is only open to citizens or permanent residents of Nigeria.
Application Deadline
25 May 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
Ready to apply?
Apply to One Acre Fund
Nigeria Administrative Coordinator (Fixed-Term)
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About One Acre Fund
Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.
We started working in Nigeria in 2018, serving just 150 farmers. That figure grew year on year, and we now serve more than 300,000 farmers across three regions in Niger State: Minna, Mokwa, and Iseyin.
Between our tree program and a diverse staple crop program, xx staff are supporting farmers in Nigeria to grow their way to prosperity.
About the Role
Seeking a detail-oriented operations professional with 3–5 years’ experience to coordinate facilities, vendors, transport, and admin teams across locations, ensuring high service quality, cost control, and smooth day-to-day operations.
Responsibilities
Corporate Operations Delivery:
- Coordinate daily corporate operations across offices, track tasks and their timelines.
Facility Admin Operations Management (offices and Residential)
- Manage routine facilities operations, including cleaning, maintenance, inspections, and minor repairs across offices and residences
- Maintain schedules and supplies, track needs, and flag risks, delays, or recurring issues to ensure smooth operations.
Transport & Fleet Management:
- Coordinate staff, guest, and visitor transport across assigned states while managing vehicle logs, fuel records, and documentation
- Ensure vehicles are roadworthy, maintenance and compliance are up to date, and manage external transport providers, escalating any gaps as needed.
Visitor, Guest, and Event Management
- Coordinate and support logistics for interview candidates, visiting staff from other country programs, and donors.
- Coordinate and facilitate logistics, accommodation, and meals for organizational events and initiatives such as team bonding activities, town halls, and field visits
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
- 2-3 years of experience in Administration, Facility or Office Management, or similar roles.
- Ability to plan, track, and support the delivery of operational projects, ensuring timelines and actions are followed through.
- Experience working with vendors and providing task direction to drivers, office assistants, and outsourced staff.
- Clear communication skills and ability to work effectively with cross-functional teams.
- Proficient in Microsoft Office Suite, especially Excel. Familiar with HR digital tools and reporting systems.
Preferred Start Date
As soon as possible
Job Location
Minna and Nasarawa, Nigeria
Benefits
Health insurance, paid time off
Contract Duration
1 Year
Eligibility
This role is only open to citizens or permanent residents of Nigeria.
Application Deadline
10 June 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
Ready to apply?
Apply to One Acre Fund - Nigeria
Operations Governance & Quality Manager
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About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About The Role
Zipline’s operations are scaling rapidly across Africa, with increasing complexity across countries, partners, and service models. We are seeking an Operations Governance & Quality Manager to build and enforce the systems that ensure our operations remain consistent, high-quality, and scalable as we grow.
This role owns the governance of Zipline’s operating model across the region, including SOPs, and operational standards, as well as the definition of operational roles, required skill sets, and certification frameworks needed to execute them effectively. It also owns structured change management for operational processes, ensuring updates to workflows, systems, and standards are effectively deployed, adopted, and sustained across the network. Improvements are reinforced over time through strong governance, audits, and adoption mechanisms.
This is a highly cross-functional role, working closely with Operations, Process Improvement, Data, Compliance, and Academy teams to ensure service delivery is reliable, scalable, and aligned with global standards—while establishing fast feedback loops to continuously refine processes, capability building, and rollout approaches.
Success in this role requires strong attention to detail, structured thinking, and the ability to enforce standards while remaining pragmatic in complex, real-world environments.
What You'll Do
Governance & Operating Model Standards
- Establish governance frameworks that ensure consistent execution of operations at scale, enabling rapid onboarding of new locations without compromising quality or consistency.
- Define, document, and maintain SOPs, policies, and operational standards across countries and Zipline distribution centers.
- Manage change control processes for updates to workflows, systems, and standards.
- Build and continuously refine a scalable governance playbook to support repeatable, high-quality launches across new markets.
Quality Assurance & Compliance
- Design and implement standardized quality assurance programs, including audits, scorecards, and performance checks.
- Design and deploy tools, metrics, and reporting mechanisms that empower local teams to own adherence to operational and quality standards across the network.
- Identify gaps in adherence and partner with Process Improvement and local teams to drive corrective actions.
- Monitor and track resolution of audit findings and recurring issues.
Adoption, Training & Capability Enablement
- Ensure new processes and improvements are clearly documented and embedded into SOPs.
- Define and maintain role expectations, skill requirements, and training frameworks across operations, partnering with the Academy to keep certifications current and aligned with evolving standards.
- Partner with the Academy to continuously develop and improve training content, ensuring alignment with operational standards and real-world execution needs.
- Lead structured rollouts of new processes and best practices, ensuring strong adoption and minimizing operational drift or fragmentation across countries.
- Build mechanisms to ensure long-term sustainability of operational improvements, including reinforcement through training, certification, and audits.
What You'll Bring
- 6+ years of experience in operations governance, quality, service assurance, or similar roles.
- Strong experience defining SOPs, policies, and operational standards.
- Proven experience designing and implementing quality assurance and audit frameworks.
- High attention to detail and strong organizational skills.
- Strong analytical mindset and ability to work with performance data.
- Experience working in multi-country or complex operational environments.
- Ability to influence and enforce standards across teams without direct authority.
- Strong communication and stakeholder management skills.
- Pragmatic, structured, and highly accountable, with a focus on consistency and execution.
- Mission-driven, adaptable, and energized by solving complex operational challenges.
- Certifications in Lean Six Sigma, Operational Excellence, or ISO standards are a plus.
Other Information
This role is based in-country with significant travel, and requires regular engagement with operational sites and field teams.
What Else You Need To Know
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!Ready to apply?
Apply to Zipline
Who We Are - About NewGlobe
NewGlobe is working with visionary governments around the world to dramatically improve the quality of basic education. Founded in 2007, we partner with governments to provide integrated school management, teacher professional development, instructional design innovation, technological system support, child-centered classroom practice, and parent engagement -- all grounded in learning science -- to ensure each teacher is empowered to engage children in transformational learning, Our data-driven approach has been validated by a Nobel-winning researcher and recognition by international leaders in Education. We imagine a world where all children can access an education that unlocks their full potential.
We need bright minds who want to be part of building a new globe -- a more equitable globe -- to join us. More information: newglobe.education
Technology Group
Technology plays a critical role enabling us to provide transformative education at massive scale in highly resource constrained environments. This is one of the key elements that gives us the ability to deliver radically impactful programmes, creating brighter futures for a generation of children across the world each day. Technology spans several key functions, including product management, business intelligence, software development and IT operations.Working with us, passionate technologists have a chance to directly change the world.
About the Role
We have reached an inflection point where we need to take our data game to the next level. Instead of just providing data to our various departments, we need to start bringing to bear more sophisticated techniques to unlock the potential of our significant data sets. While we collect hundreds of thousands of data points every day from each of our programmes – from the time each teacher spends on each page of every lesson to every pupil’s answer to every question of every assessment – we are yet to fully realise the potential energy of these data sets.
On a technical level, this shift means moving beyond traditional approaches to data engineering, replacing ETL batch processing and data warehousing with event-driven real-time data pipelines and a distributed data mesh; on an organisational level, it means reimagining business intelligence as a skill set embedded in our cross-functional delivery teams, not as a separate team with separate priorities and timelines. And it also means transforming the ways that we expose the data to our users, providing richer, more actionable interfaces.
The Senior Engineer will help to lead the charge on this transformation, bringing experience to bear, both on the systems themselves, as well as mentoring and developing other team members.
This role reports to the Business Intelligence Lead, but will routinely be embedded in cross-functional delivery teams, working collaboratively to deliver our next generation data products.
What You Will Do
- Build next generation event-driven data processing pipelines that cleanse, enrich, and aggregate a range of different data sets as part of a globally distributed and cross-functional software development organisation
- Deploy these data pipelines in line with continuous delivery practices and principles
- Improve the scalability, stability, accuracy, and efficiency of our existing data platform - it’s not all just green field!
- Develop and mentor other members of the business intelligence department
- Monitor our data platforms in order to identify and resolve issues and ensure high-availability of data insights
- Communicate with stakeholders to develop requirements, implement solutions, and collaborate on rollouts
What You Should Have
- 5+ years of enterprise work experience in business intelligence, data engineering, and advanced analytics
- 2+ years of commercial, enterprise experience building data pipelines using Apache Spark and Python (future platform). Familiarity using these tools to consume data from RabbitMQ or Kafka is a plus.
- Experience with one or more types of NoSQL databases and data lakes
- Comfort with version control and continuous delivery
- Familiarity with relational databases, ETL, and reporting tools. Preference for Microsoft technologies (we currently use Microsoft SQL Server 2016/2019, SSIS, and SSRS)
- Fluency with warehouse design and dimension modelling (star schemas, snowflakes, etc)
- Experience or interest in results-driven, lean/agile environments
- Basic DBA skills
- Ability to prioritize and execute tasks in a fast-paced environment
What We Offer
- The opportunity to make a difference for children every day at a proven, internationally recognized, mission-driven company.
- Flexible hybrid working arrangement.
- Take the lead and help us grow our engineering team
- The opportunity to work on challenging and innovative projects
Values of Successful Employees at NewGlobe
We are looking for new joiners who are energized by our mission and share our values.
Detailed doers, creative problem-solvers, relentless advocates, malleable learners, data-driven decision-makers and curious investigators do well at NewGlobe. Learn more about our values and how to succeed as a job-seeker at NewGlobe on our LinkedIn page.
What to Expect from the Interview Process
We have a rigorous, merit based hiring process. The process is designed to simulate the essential parts of the job and introduce you to your role in the business should you join our team. Apply via our website.
We will never ask for payment as part of the interview process and we are committed to a fair process free of discrimination based on gender, race, ethnicity, citizenship or disability.
Ready to apply?
Apply to NewGlobe
Head, POS Hardware & Repair
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Who We Are
Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer.
What We Do
At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses, such as credit, overdrafts, etc. We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses.
Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.
About the Role
The Head of POS Hardware & Repair is a strategic technical leadership role focused on ensuring the quality, reliability, and serviceability of all Point of Sale (POS) hardware devices used by the company. This individual acts as the primary technical liaison with POS manufacturers, driving design and component selection to meet rigorous company standards and optimize for easy, cost-effective repair in the Nigerian market. This role directly manages and oversees all POS device repair operations.
Key Responsibilities
1. POS Hardware Quality Assurance & Design Strategy
- Manufacturer Liaison: Serve as the main technical point of contact with all POS hardware manufacturers.
- Design Adherence & Vetting: Rigorously review and audit manufacturer design specifications and component lists to ensure strict adherence to the company's recommended designs, quality standards, and use of robust, reliable components.
- Design for Serviceability (DFS): Proactively recommend specific design updates, modifications, and material changes to manufacturers that simplify repair processes, reduce component costs, and improve the Mean Time to Repair (MTTR).
- Component Reliability: Evaluate and approve critical hardware components (e.g., batteries, screens, printers) based on reliability data, failure rates, and long-term supply stability.
- Failure Analysis: Partner with Engineering/Data teams to conduct root cause analysis (RCA) on recurring hardware failures and translate these findings into concrete, mandatory design improvements for manufacturers.
2. Local Market Adaptation & Relevance (Nigeria Focus)
- Market Insight: Maintain deep, continuous awareness of the operational reality, environmental conditions, and logistical challenges specific to the Nigerian market.
- Design Recommendation: Translate local environmental and usage data (e.g., power fluctuations, dust, handling) into practical design requirements (e.g., ruggedization, better component protection) for manufacturers.
- Spare Part Management: Define and validate the list of required spare parts that must be provided by the manufacturer, ensuring they are the most critical and highest-failure-rate components suitable for the local repair environment.
3. POS Repair Operations Oversight
- Repair Strategy: Define the strategy and operational model for all POS device repair operations, including internal repair centers and outsourced service providers.
- Performance Management: Manage and monitor the performance of the repair function against key metrics, focusing intensely on reducing Mean Time to Repair (MTTR) and improving the First-Time Fix Rate.
- Process Standardization: Develop and enforce standardized repair procedures, diagnostics, and quality control (QC) protocols to ensure consistent, high-quality repair outputs across all channels.
- Tooling & Training: Approve and oversee the technical training and certification of all repair technicians and ensure they have the necessary diagnostic equipment and tools.
- Repair Data Reporting: Establish a robust reporting structure for tracking component failure rates, repair costs, and inventory of parts used in repair to inform future design changes.
Qualifications and Experience
- Education: Bachelor’s degree in Electrical Engineering, Electronics Engineering, Mechatronics, or a closely related technical field.
- Experience: Minimum of 8+ years of experience in hardware engineering, quality control, technical operations, or product service management, with at least 3 years in a leadership role.
- Technical Expertise: Deep, hands-on knowledge of embedded systems, circuit board components, electronic repair methodologies, and diagnostic tools, particularly within the POS, terminal, or embedded payment device space.
- Manufacturer Management: Proven track record of successfully managing technical relationships with international hardware manufacturers, including design review and quality auditing processes.
- Operational Acumen: Experience managing complex repair/service operations, with a strong focus on KPIs like MTTR, Cost-of-Repair, and Failure Rate analysis.
- Market Knowledge (Highly Preferred): Direct experience with hardware deployment and service operations in the Nigerian or similar emerging markets, understanding the unique environmental and logistical constraints.
- Soft Skills: Exceptional negotiation, technical communication, and analytical skills.
What we can offer you
- Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
- Learning: We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
- Compensation: You’ll receive an attractive salary, pension, health insurance, an annual bonus, plus other benefits.
What to expect in the hiring process
- A preliminary phone call with the recruiter
- An interview with the hiring team.
- An interview with a member of our executive team.
Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Ready to apply?
Apply to Moniepoint
Technical Financial Crime Manager
About Paystack
Over the past nine years, Paystack has established itself as a pioneer in African fintech with a mission to help merchants get paid by anyone, anywhere in the world. Processing over $300 million in monthly transactions, our modern payments infrastructure supports tens of thousands of notable corporations, including MTN, Bolt, and Domino’s Pizza.
As we enter a phase of accelerated growth, we are seeking a Technical Financial Crime Manager to own, design, and scale our fraud and AML detection capabilities. This role sits at the intersection of data, engineering, and financial crime operations, with end-to-end accountability for ensuring our monitoring systems are technically robust, domain-accurate, and scalable across multiple markets.
This is a hands-on technical leadership role. You will define detection logic, guide system design, and directly influence how financial crime risk is identified and managed at Paystack, while also leading and developing high-performing fraud and AML teams.
What You’ll Do
As the Technical Financial Crime Manager, you will run the day-to-day fraud and AML detection stack; from data and rules to operational outcomes. You will combine deep technical expertise with financial crime domain knowledge to design effective monitoring systems, manage domain specialists, and ensure Paystack remains a safe, trusted payments platform.
You will be accountable for:
- The technical quality and effectiveness of fraud & AML monitoring logic
- The operating model and performance of Financial Crime Monitoring teams
Translating risk, regulatory, and business requirements into scalable detection systems
Key Responsibilities
Technical Ownership of Detection & Monitoring
- Define, build, test, and optimise fraud and AML detection rules, scenarios, thresholds, and models used in production systems.
- Translate complex datasets and domain insights into actionable detection logic embedded in monitoring and alerting platforms.
- Establish feedback loops between investigation outcomes and detection logic to continuously improve signal quality.
- Measure and manage detection performance using quantitative metrics (precision, recall, false positives, alert-to-case conversion, loss metrics).
Maintain structured, auditable documentation of rules, logic, assumptions, and changes.
Data Analysis, Modelling & Insights
- Analyse large, complex transactional and behavioural datasets to identify emerging fraud and AML risks across markets.
- Design and implement statistical models, machine learning approaches, and/or time-series analysis to enhance detection capabilities.
- Build and own dashboards and reporting frameworks tracking KPIs, SLAs, alert quality, investigator productivity, and risk outcomes.
Conduct trend analysis, root cause analysis, and deep dives on losses, typologies, and control gaps.
Financial Crime Oversight
- Own the end-to-end fraud and AML detection domain, ensuring alignment between prevention, detection, investigation, and remediation.
- Apply deep understanding of fraud typologies, AML/CTF risks, sanctions, and regulatory expectations to detection design.
- Manage the Fraud and AML operational teams (specialists and first-line managers) to ensure adequate coverage, capability and day-to-day execution.
- Translate regulatory, partner, and audit requirements into scalable technical and operational controls.
- Stay ahead of evolving financial crime patterns, market-specific risks, and regulatory developments across Paystack’s footprint.
Tooling, Automation & Scale
- Partner with Product and Engineering to embed detection logic into core systems and improve monitoring, alerting, and case management tooling.
- Drive automation initiatives to reduce manual effort, improve consistency, and enable scale without compromising control quality.
- Identify and prioritise enhancements to monitoring platforms, workflows, and data pipelines.
- Ensure fraud and AML tooling evolves in line with transaction growth, new products, and new markets.
Operational Excellence
- Build and continuously improve operational processes, SLAs, KPIs, and quality frameworks across Fraud and AML teams.
- Use data and metrics to manage performance, capacity, and outcomes, ensuring teams operate efficiently and effectively.
- Identify gaps, risks, and inefficiencies, leading initiatives to strengthen controls and scale operations sustainably.
- Balance speed, quality, regulatory expectations, and customer experience in day-to-day decision-making.
Cross-Functional & Executive Collaboration
- Work closely with Product, Engineering, Data, Risk, Compliance, Legal, and Customer Operations.
- Influence roadmap priorities related to fraud, AML, and financial crime tooling.
- Provide clear updates to senior stakeholders on operational performance, risks, and emerging issues
Support audits, partner reviews, and regulatory engagements as a subject matter expert.
Who We’re Looking For
Required
- 7+ years in financial crime roles in payments, fintech, banking, or financial services.
- Strong technical expertise in data analysis, including advanced SQL and experience working with large, complex datasets.
- Expert Python skills, including experience with libraries such as pandas, NumPy, scikit-learn, statsmodels, and/or model pipelines.
- Proven experience designing, building, and tuning risk detection systems (fraud, AML, or similar).
- Solid understanding of statistical modelling, machine learning, and/or time-series forecasting, with experience deploying models into production or operational workflows.
- Ability to translate data insights into operational detection logic used by investigators and automated systems.
- Experience measuring and optimising detection performance using quantitative metrics.
Strong systems thinking: able to design scalable, maintainable monitoring frameworks rather than one-off rules.
- Deep understanding of financial crime typologies, fraud patterns, AML/CTF requirements, and regulatory obligations.
- Experience operating within fraud, AML, risk, or compliance functions in payments, fintech, or financial services.
- Proven experience leading and developing teams, including setting direction, coaching, and performance management.
- Ability to balance technical depth with practical operational decision-making.
- Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
High ownership mindset and comfort operating in ambiguous, high-growth environments.
Preferred
- Experience with dbt and modern analytics stacks.
- Experience with version control systems (GitHub).
- Experience with AI-assisted tooling or advanced analytics platforms.
- Familiarity with monitoring platforms, alerting systems, transaction screening, and case management tools.
- Experience working with OLTP (MySQL/PostgreSQL/SQL Server), OLAP (Redshift/BigQuery/Snowflake), and NoSQL (MongoDB) databases.
- Industry certifications such as ACAMS, ICA, CFE, CFCS, or similar.
Why This Role Matters
This role is foundational to Paystack’s ability to scale safely. You will define how financial crime detection works at Paystack, combining strong technical systems with sound domain judgment. Success in this role directly protects customers, merchants, partners, and the broader financial ecosystem while enabling Paystack’s continued growth across Africa and beyond.
This role is open to candidates based in Nigeria, Ghana, Kenya, or South Africa
Ready to apply?
Apply to Paystack
Managing Director - North-West Nigeria
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Who We Are
NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society.
With a comprehensive system transformation platform and data-driven educational services, NewGlobe delivers rapid and dramatic improvements in learning outcomes at state and nationwide scale. Through building impactful partnerships and programmes, NewGlobe ensures that all children have access to an education that will develop their full potential and create a foundation for growth and prosperity.
NewGlobe leverages more than a decade of educational experience and proven impact in integrated school management, teacher professional development, instructional design innovation, technological system support, child-centered classroom practice, and parent engagement -- all grounded in learning science -- to ensure each teacher is empowered to engage children in transformational learning, and all children have the opportunity to develop to their full potential. Every day, NewGlobe supports governments to solve what were once seen as intractable problems, and by doing so, ensures this generation will be able to grow up to lead more fulfilled lives, while simultaneously building economic prosperity for themselves, their communities, and the globe.
NewGlobe’s high-touch, intensive professional development programs, along with integrated school management, teacher support, and assessment software, enable schools to succeed. NewGlobe works within state and national curriculum and syllabi, ensuring all children are empowered to learn their own history, and master local content, while being globally competitive in mathematics and languages. The science of behaviour change and the science of learning is at the foundation of all programming.
NewGlobe works with urgency because youth quickly becomes adulthood and relentlessly because improvement requires continuous problem-solving. NewGlobe is honoured to serve and to help rebuild trust in public systems.
NewGlobe’s work is all encompassing and will challenge you to use your full mind, and heart, each day. We need bright minds who want to be part of building a new globe -- a more equitable globe -- to join us.
About the Role
The Managing Director is responsible for providing overall leadership management and general technical direction of the entire program, ensuring an integrated vision among different components, functions and stakeholders, and a focus on achieving the results defined in the contract. You will be responsible for leading and overseeing the development, delivery and day-to-day management of a high quality, innovative, cost effective and sustainable education program resulting in immediate and lasting change for children and building the capacity of the duty bearers. This is a highly hands-on job, involving intense program management, broad technical knowledge covering financial management, supply chain, government relations and school operations management. For this role, we need someone who has the experience of managing highly complex and large programs with a lean team coupled with a deep passion for programme mission. Leadership, humility and self-awareness are a must to be successful. This is an incredibly fast-paced and absorbing role that will ask a lot of you but it will also be personally rewarding in that you will see the impact of your efforts first hand.
What You Will Do
- Act as the senior General Manager for the program, overseeing budgets, strategic and operational delivery and stakeholder management.
- Lead and manage the program team – providing the vision, day-to-day coordination, resource management, and supervision required to accomplish project objectives and to deliver superior quality products.
- Be the primary liaison with the designated Ministry of Education, State Universal Basic Education Board (SUBEB) and elected political champions and his or her representatives, responding to client needs within the limits of the arrangement.
- Ensure quality control and the overall responsiveness of technical assistance provided, including necessary adjustments to operations to fit the requirements of the programme.
- Identify issues and risks related to program implementation in a timely manner, and suggest appropriate program adjustments.
- Ensure the technical and methodological soundness of activities and, in collaboration with the Collaborate with colleagues to solve problems and build a learning environment within the program team and other function heads of the organization.
- Responsible for on or under-budget delivery of all aspects of the programme.
What You Should Have
- Bachelor’s degree essential, MBA (or Master’s) would be preferred.
- At least 10 years of progressively responsible experience working in project management and design in developing countries, preferably including experience in the state or country to which you will be assigned.
- At least 5 years of management experience, including direct supervision of professional and support staff and assembling teams working in multi-faceted roles including field based roles.
- A proven track record of excelling in the leadership of operational teams, as well as in design-thinking, process and system design and application, managing complex and inter-related functions, as this will be critical overseeing a large scale school system transformation.
- Prior experience within a fast-paced, high-growth, metric-driven operational organization will be an advantage.
- Strong management skills, leadership qualities, professional reputation, ability to build or access key contacts within the Ministry of Education or equivalent local and state regulatory bodies.
- Demonstrated ability to work effectively with government representatives, for-profit private sector entities, local community organizations, donors, consortium members and other stakeholders, at national and sub-national levels.
- Respect and sensitivity towards cultural, gender, ethnicity and religious diversity.
- Maturity and confidence in dealing with high ranking officials of government institutions, international institutions and non-government institutions.
- Demonstrated excellent communications and writing abilities and superior interpersonal and cross-cultural communication skills.
- Demonstrated hands-on experience in building the Ministry of Education (or other relevant Government entity) and devolved structures capacity in developing and realizing education strategic plans to provide quality Education services is a plus.
- Passion for our vision of democratizing the right for all children to succeed.
Working at NewGlobe
Enter the dynamic world of NewGlobe, where we embrace the mindset of boundless potential.
Here, we excel in innovative problem-solving and harness the power of data to revolutionize education. Committed to scaling our impact, we prioritize inclusivity and design solutions that empower learners worldwide. With relentless determination, we challenge conventions, analyze root causes, and craft inventive solutions to educational challenges.
Our culture values tangible results, focusing on data-driven decisions and proactive problem-solving. Integrity and accountability are our guiding principles as we uphold commitments, establish policies, and validate our efforts at every turn.
Through meticulous design, we shape behaviors, championing structured practices, precision, and transparency in our quest for educational excellence. As we journey forward, we embrace challenges and celebrate achievement in our mission to transform education.
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