Kickstart your IT career with us and gain hands-on experience, work alongside experienced professionals, and build a solid foundation in tech support while making a real impact from day one! 

What is the role?  

Monday-Thursday, 8 hours daily and Friday, 6 hours daily with some customer site work required.  

Based on-site in Glenfield and working within the education sector, you will be the first point of contact for any IT-related issues. Through face-to-face interactions and managing the ticket board, you’ll deliver excellent customer service, effectively communicate with non-technical users, and prioritize and troubleshoot technical problems. You’ll also collaborate with cross-functional teams to resolve complex issues. As part of your responsibilities, you’ll complete daily timesheets, which require strong attention to detail. This role involves local travel across Auckland, so flexibility is important. No company vehicle provided. 

• Must be a NZ Citizen or hold permanent residency  

• Must have a NZ Driver's License (Full or Restricted)  

Responsibilities: 

• Respond to client inquiries and provide technical support via various channels (phone, email, chat, etc.) 

• Diagnose and troubleshoot technical issues reported by clients. 

• Document and track client issues using a ticketing system.  

• Escalate unresolved issues to appropriate teams and follow up until resolution. 

• Stay up to date with product knowledge and industry trends to provide accurate and timely support. 

Please note that this is a general description.  

Desirable:  

• Practical technical knowledge in supporting and implementing:  
  - Windows 11 
  - Windows Server 2022 
  - Azure Active Directory   
  - Firewalls (FortiGate) 
  - Switching (Ruckus, HP, Allied Telesis) 
  - Wireless (Ruckus, Aruba/HP, Aerohive) 
  - Printers/Copiers 

What we offer 

• A friendly team environment with a strong technical support network.  

• Opportunity to work with the IT industry's latest technologies. 

• Internal career growth for high performers and IT super-stars. 

• An opportunity to earn while you learn.  

What is the role 

Entry Level Support Engineer (Potential future opportunity)

Monday - Thursday 8 hours daily; Friday 6 hours – 38 hours weekly

Based on our client site and working within the education sector you would be the first point of contact for any IT-related issues. Through face-to-face interaction and the ticket board you will provide excellent customer service to our clients and have the ability to communicate with non-technical people while prioritizing and troubleshooting technical issues. Collaborating with cross-functional teams to resolve complex problems. As part of this role, you will be completing daily timesheets which require attention to detail. 

• Must be a NZ Citizen or hold permanent residency
• Must have a NZ Driver's License (Full or Restricted)

Responsibilities:

• Respond to client inquiries and provide technical support via various channels (phone, email, chat, etc.)
• Diagnose and troubleshoot technical issues reported by clients.
• Document and track client issues using a ticketing system. 
• Escalate unresolved issues to appropriate teams and follow up until resolution.
• Stay up to date with product knowledge and industry trends to provide accurate and timely support.

Please note that this is a general description.

Desirable: 

• Practical technical knowledge in supporting and implementing: 
  - Windows 11
  - Windows Server 2022
  - Azure Active Directory  
  - Firewalls (FortiGate)
  - Switching (Ruckus, HP, Allied Telesis)
  - Wireless (Ruckus, Aruba/HP, Aerohive)
  - Printers/Copiers

What we offer

• A friendly team environment with a strong technical support network.
• Opportunity to work with the IT industry's latest technologies.
• Internal career growth for high performers and IT super-stars
• An opportunity to earn while you learn with our Certification Bonus Program
• EAP Program – Raise limited. Three free sessions per year.
• Cost price on products from our suppliers
• Referral Bonus Initiative
• School holiday – Projects and Training opportunities

Note: Applicants will be contacted once a role becomes available in their stated location or if they have indicated a willingness to relocate to an area where the position will be hiring.

What is the role 

Full time, Monday–Friday, with hybrid options available.

This role is open for candidates based in Melbourne, Sydney, Newcastle, and Brisbane.

The Solutions Specialist, Cybersecurity is responsible for the continuity of New Era’s Cyber Security services and solutions. It provides escalation support, solution design and operational oversight, and senior technical expertise for project delivery.

The role works closely with the Solutions and Service Delivery teams to meet SLAs, maintain service standards, and act as the regional Cyber Security champion, driving awareness, guidance, and compliance.

Other key responsibilities include but may not be limited to following:

• Act as the Cyber Security champion, driving awareness, monitoring, and training.
• Design, review, and support secure solutions in collaboration with Solutions Group, Pre Sales and engineering teams.
• Ensure compliance with cybersecurity frameworks (ISO 27001, Essential Eight, CIS, NIST) and support audits and certifications.
• Lead security incident response, threat hunting, vulnerability assessments, and root cause analysis to meet SLAs.
• Serve as senior technical escalation for design, operations, projects, and APAC/client support, including after-hours as required.
• Provide mentorship to engineers and contribute to pre-sales, client security strategy, and risk assessment.
• Develop and maintain technical designs, procedures, documentation, and drive automation and continuous improvement.
• Maintain strong technical currency, manage logging and incident tasks, and accurately track daily activities.

Who we are looking for 

Successful candidate must possess:

• 5+ years’ enterprise cyber security experience
• Must have at least one major cloud security certification (Azure, AWS, or GCP)
• Cyber Security certification desirable e.g. CISM, CRISC
• Must have experience with Australian government frameworks like Essential 8 and other cyber security frameworks (SMB1001, NIST etc.)
• Experience with leading vendors (Palo Alto, Fortinet, Microsoft)
• Exposure to solutions architecture and pre‑sales activities is desirable
• Experience working in a Cyber Security team with strong networking and hands‑on infrastructure support, including installs and remote troubleshooting
• Experience with Cisco IOS/FortiOS firewalls, routing, and VPNs, plus Microsoft & Linux OS, Office 365, Azure AD, and Active Directory
• Experience supporting VMware/Hyper‑V environments, backup solutions (e.g. Veeam), and Bash or PowerShell scripting
• Strong communication skills, interpersonal skills, team‑oriented, client‑focused, and able to work under pressure
• Ability to solve problems and think both logically and laterally
• Strong willingness to learn and pass on knowledge

What we offer

• A friendly team environment with a strong technical support network
• Broad range of options for training and developing your IT skills
• Opportunity to work with the IT industry's latest technologies
• Internal career growth for high performers and IT super-stars
• Cost price on products from our suppliers
• Lunches and snacks provided (Brisbane and Newcastle only)
• Comprehensive Employer Assistance Program
• Gym membership – Newcastle office only
• Referral bonus

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The Role:

It’s an exciting time for Ping Identity in New Zealand. Off the back of recent growth you will be the first Sales Engineer on the ground further accelerating adoption of Ping Identity solutions in the country. With the support of an exceptional  Sales Engineering team in Australia and Singapore, you will shape the face of this role.

This role offers the chance to showcase your technical and consultative skills, engaging with stakeholders of various roles and levels to understand and meet their technical requirements with cutting-edge solutions. Your expertise in Identity and Access Management (IAM) technologies will be key in delivering impactful solutions that align with customer business goals.

You will also be instrumental in strengthening partner relationships across ANZ. You will work alongside a highly effective partner team on engaging and interactive customer oriented meetings, demonstrations, and proofs of concept that articulate the business and technical value customers will receive from a Ping Identity solution. You will be an active member of a team that empowers personal, team, and partner success.  This role will be a key contributor to our overall sales and business development strategy as we look to continue maturing our partner network that will ensure sustained growth across the region as well as seeking to build out our partner capability in a number of other developing markets.

Responsibilities:

• Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses.
• Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams.
• Establish enduring relationships with customers and become their trusted advisor
• Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase 
• Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team
• Leading customer-facing meetings, both through videoconferencing and in-person to, deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value remotely, in-person, and at industry events
• Provide insightful feedback on product enhancements and customer needs to product owners.
• Mentoring, both formally and informally, junior team members
• Develop subject matter expert-level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization
• Foster close relationships with delivery partners to support the technical sales relationship and build a mutual beneficial plan of success for delivering Ping Identity solutions.
• Support partner teams to understand and deliver enablement to drive and business goals
• Provide pre-sales technical guidance to partners, i.e., product demonstrations, proof of concept for proposed solutions, and/or technical workshops
• Able to travel 15% to 40% as needed

Required Skills & Qualifications:

• Bachelor’s degree in computer science or equivalent field, or 5+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training
• Deep knowledge of standard identity protocols: SAML, WS-Fed, OAuth, OIDC, and SCIM as well as experience with REST interfaces
• Deep knowledge of technologies that underly identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC
• Experience with one or more modern programming languages and web technologies: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java.
• Expertise in developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts
• Strong communication and customer service skills.
• Adept at linking technical capabilities to customer needs.
• Ability to work with a high level of self-direction and/or collaboratively with team and customers
• Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow / 
• Eagerness to learn; expertise in specific business areas or industry verticals is a bonus.
• Familiarity with infrastructure, networking technologies, and cloud service providers.

Ideal Candidate Skills:

• Installation and/or configuration of one or more IAM technologies from Ping, Okta, Auth0, Sailpoint, CA, Oracle or similar
• Experience with several types of web applications servers and operating systems: Windows, Mac, RedHat, Ubuntu, Apache, Nginx, Tomcat
• Experience with DevOps processes and platforms such as GitHub, Terraform, Kubernetes, and Helm, as well as deployment in major cloud environments (AWS, Microsoft Azure, Google Cloud Platform)
• Successful delivery of a SaaS-based IAM solution
• Experience in Ping multi-tenant SaaS solutions: PingOne SSO, PingID, PingOne MFA, PingOne Verify, PingOne Protect, PingOne Authorize, and DaVinci

Does building a brand-new product from the ground up, with AI tooling as a force multiplier, make you tick?

At Re-Leased our vision is to shape the future of Commercial Real Estate and drive better outcomes for people, property and planet. We're now building am:pm — an agentic AI product that becomes the company brain for real estate operators. It reads the communications, surfaces the relevant context from documents and prior decisions, and drafts responses grounded in the full history of the portfolio. You can read more at ampm.ai.

am:pm is in early access with customers right now. The squad is small, the stack is new, and we're moving fast.

Your Role

We're looking for intermediate to senior engineers to join the squad building am:pm — based in Napier or remote from another city in New Zealand. You'll ship customer-facing features end-to-end, from Vue 3 through to .NET 8 services on Azure, and you'll use AI coding tools (Claude Code) as a core part of how you work.

This is a small-team, start-up environment inside an established SaaS business — less process, more agency, and a tight feedback loop with real customers.

What you'll be owning

• Ship full-stack features that deliver real customer value — Vue 3 front-end through to .NET 8 back-end services on Azure

• Use AI tooling (Claude Code) as a first-class part of your workflow to move fast without cutting corners

• Work directly with product, design and customers to figure out what to build next — not just how to build it

• Diagnose and fix production issues quickly, then harden so they don't come back

• Contribute to the technical direction of a new product, including how we design and evaluate AI-powered features

• Support and lift the level of the engineers around you

What you'll bring

• 3+ years of full-stack software engineering experience in a SaaS product environment

• Vue.js 3 with Shadcn UI components. Comfortable with the Composition API, TypeScript, and modern front-end tooling.

• Solid .NET 8 / C# and SQL Server back-end skills

• Track record of shipping on Microsoft Azure, ideally with exposure to IaC (Terraform) and Azure DevOps pipelines

• Actively using AI coding tools day-to-day and have opinions on how to get the most out of them

• Comfortable with ambiguity, change, and making calls with incomplete information — you're drawn to small teams and early-stage product work

• A genuine focus on the customer outcome, not just the code

• Preferred experience building LLM-powered features — prompt design, evals, retrieval, agent workflows

• Preferred prior start-up or zero-to-one product experience

Our stack & how we work

am:pm is built on .NET 8, Vue 3, SQL Server and a growing set of AI services on Microsoft Azure. The squad manages its own DevOps — Terraform for IaC, Azure DevOps for pipelines. We've woven AI tooling deeply into how we work; if you're excited by the idea of building AI-native software and using AI to build it, you'll fit right in.

Why you’ll love working here  

• Taking care of you: Including comprehensive health insurance, access to a premium EAP service and an annual wellness allowance to spend on what helps you feel good - whether that’s towards a gym membership, new running shoes, or mindfulness apps. 
• Support for families: Generous paid parental leave and flexible, family-friendly support designed to help growing families balance work and life with confidence. 
• Recognition for tenure and milestones: We celebrate time, commitment, and contribution with milestone rewards and additional leave as you grow your career with us. 
• Flexible working, built for a global team: With customers and teammates across New Zealand, Australia, the United Kingdom, and North America, we work in a hybrid, remote-friendly way with collaborative offices and the flexibility of a balanced approach to WFH/i-office work.   

Our culture is very important to us too, and we strongly believe in living out our core values:   

• People First: One team globally; our people and customers always come first.
• Find a Way: Like a river, we find a way around all obstacles  
• Win or Learn: Our journey for improvement never ends; enjoy the ride!  
• Aim High: We dare to set big goals and love the challenge of achieving them against the odds. 

Ready to Level Up?  

Join us and help shape the future of real estate at one of the most exciting SaaS companies born from New Zealand. 

www.re-leased.com 

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

About Us

Pushpay is a high-growth Kiwi founded SaaS business that is spread between offices in the United States and Auckland, NZ. We help organizations and communities come together and stay connected through our suite of mobile apps, management software and giving technology. Our teams of Software Engineers, SRE’s, QA's, UX and Product Managers work closely together to deliver value to our customers as the leading provider of mobile apps and giving technology to churches, schools, and nonprofits.

Benefits

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• • Training: $3,000 annual training/conference allowance for your personal development
  • Family Oriented: As our Pushpay family grows, we understand yours may too. Our paid parental leave policy offers primary & secondary caregiver leave, and we also have no leave override for those returning to work after parental leave, meaning you'll be paid at your full rate for annual holidays. 
  • Hybrid Work Model: We aim to offer a healthy work/life balance with flexible hours and the option to work from home 2 days a week
  • Sick Leave: You'll automatically start accruing this upon starting - no 6 month wait period. 
  • Volunteer Time Off: 16 hours paid VTO per year, so you can give back to causes most meaningful to you
  • Advanced gear
  • Unlimited snacks, drinks and coffee!
  • Employee Assistance Program (EAP)
  • Free annual flu shots
  • Fun social events throughout the year, and Friday in-office happy hour

Role and Responsibilities

Delivering business value by designing and developing high-quality software and systems in a highly collaborative environment. Raising the quality, and velocity of other team members.

Reports to

Engineering Manager or Senior Engineering Manager

Main activities

• Review and debug code, systems and infrastructure
• Perform validation and verification testing
• Understand and exhibit the company's core values (Values.pdf)
• Communicate progress, blockers and risks
• Develop tools and automation by producing clean, efficient code

• Maintain systems via a mix of manual and automated techniques
• Participate in on-call support of the Pushpay products, if on the on-call roster
• Review system generated events and alerts and industry sources for operational issues and security concerns

• Produce value to the business by regularly shipping robust, high quality features into the production environment
• Identify problems and risks in your own work, and that of others. Suggest improvements to design and approach
• Be aware of, and contribute to refining, the engineering "lore and custom" (aka. culture, policies, and procedures)
• Identify, prioritize and execute tasks in the software development life cycle
• Actively improve operability of systems and operational awareness of teams
• Take the initiative to identify and/or fix issues before being assigned them
• Recruit new Engineers (sales pitch, technical screens)
• Contribute to SRE Operability and Architecture Reviews with other engineering teams
• Be highly aware of the profound security and compliance ramifications of the nature of our business (specifically our PCI compliance requirements)
• Develop high-quality system design and architecture
• Break down larger pieces of work into small, well-scoped pieces for other team members
• Take end-to-end responsibility on features of increasing complexity
• Spend time making sure junior or new engineers unfamiliar with the tech or processes we have understand what they are doing and why they are doing it
• Work with Software Engineers, Quality Assistance, Product and other parts of the business to review requirements and proposed solutions and provide input into these processes (which may include ideation, algorithms, processes and feature design) which may constitute intellectual property that belongs to Pushpay
• Develop software and tooling (code, algorithms, designs, processes and practices) that will be incorporated into Pushpay products (both internal and external) and associated infrastructure which may constitute intellectual property that belongs to Pushpay

Key skills

• Passionate developer of scalable, secure software and systems.
• Fastidious architect dedicated to building and maintaining reliable infrastructure.
• Proactive researcher of industry trends, consistently integrating new technologies and ideas.
• Commercially astute professional with high proficiency in:
• Cloud Platforms: AWS, GCP, Azure
• Infrastructure as Code: Terraform, Cloudformation
• Command Line Environments: Shell, PowerShell, Bash
• Database Management: Relational and document-based systems
• Web Technologies: HTTP, SSL/TLS, REST APIs, and GraphQL
• Programming Languages: Python, Go, Rust, JavaScript, and .NET
• Version Control: DVCS (preferably Git)
• CI/CD Tooling: GitHub Actions and Jenkins
• Project Management: Bug tracking systems such as Jira
• Capable architect of complex, end-to-end software solutions.
• Excellent communicator, proficient in both written and verbal technical documentation.
• Self-managed professional with strong time management and expectation-setting skills.
• Collaborative teammate, generous with knowledge-sharing and mentorship.
• Strategic thinker able to articulate work in both technical and business-impact terms.

Internal contacts

Site Reliability Engineering Team Members, Tech Lead, Engineering Team Members, Delivery Manager, Engineering Managers, Product Managers, QA, On-Call team, IT, Product Marketing, Data Team, Customer Care Team.

External contacts

Conferences, User Groups, Service Providers and Partners, Integration Partners.

Typical experience

• 5+ years of relevant SRE, systems or software engineering experience; “relevant” being: Developing Internet-scale multi-user web/mobile/cloud type software products
• Applicable tertiary qualifications

Please note: To be considered for this vacancy you must either currently reside in New Zealand, or if currently off-shore, be a New Zealand citizen, permanent resident or resident with valid travel conditions.