ABOUT THE ROLE

The Manager – Digital Transformation, Utilities will serve as the central coordination and execution member for advancing digitalization across distribution utilities within the Grids of the Future portfolio. This is a high-impact, cross-functional role that bridges strategic programme delivery, stakeholder engagement, technology deployment, and institutional capacity building. The incumbent will work closely with distribution companies (DISCOMs), grid operators, government energy ministries, multilateral institutions, technology vendors, and civil society organisations to drive measurable transformation outcomes at scale.

The role demands equal command of sector-specific technical knowledge — particularly in distribution utility operations, grid modernisation, software engineering, and energy data infrastructure — and of the human and organisational dimensions of large-scale digital change. The successful candidate will be equally comfortable presenting a roadmap to a utility board, reviewing a technical architecture with an engineering team, negotiating a data-sharing protocol with a regulator, and steering a cross-vendor delivery sprint.

KEY RESPONSIBILITIES

Digital Transformation Strategy and Programme Delivery

• Lead the design and execution of multi-year digital transformation roadmaps for distribution utilities, covering smart metering (AMI/AMR), SCADA/DMS upgrades, outage management systems (OMS), and integrated asset management platforms.
• Develop programme charters, milestone frameworks, KPI dashboards, and risk registers aligned with organisational priorities and donor/funder reporting requirements.
• Translate high-level transformation mandates into actionable work plans with clear ownership, resource allocation, and dependency mapping across technology, operations, and regulatory workstreams.
• Track and report programme progress to senior leadership, boards, and international stakeholders; prepare Board-ready briefings, donor reports, and policy submissions.
• Manage budget cycles, procurement processes, and contract oversight for digital initiatives, including vendor selection, SoW review, and performance monitoring.

Distribution Utility and Grid Digitalisation

• Provide technical advisory and implementation support to distribution utilities on grid digitalisation: smart grid architecture, IoT sensor deployment, SCADA integration, geographic information systems (GIS), and field force automation.
• Advise on regulatory and commercial frameworks for digital utilities: cost-of-service tariff mechanisms, regulatory asset base treatment of digital capex, and benchmarking against international best practice (EU DSO model, India RDSS, African utility digitalisation programmes).
• Support utilities in adopting advanced metering infrastructure (AMI), prepaid metering, distributed energy resource management systems (DERMS), and virtual power plant (VPP) frameworks.
• Facilitate utility-level data governance frameworks — meter data management systems (MDMS), data lakes, and secure data exchange protocols — in compliance with applicable data protection law including the India DPDP Act 2023.
• Assess AT&C loss reduction opportunities through digital interventions including smart billing, automated fault detection, and AI-powered loss analytics.

Software Engineering Oversight and Technology Delivery

• Engage directly with engineering teams — internal and vendor-side — on software architecture, integration design, API specifications, and release planning for utility digital products.
• Oversee technical delivery of software products, platforms, and integrations: sprint governance, code quality standards, DevOps/CI-CD pipeline management, and technical debt prioritisation.
• Review and provide input on system design documents, technical specifications, and vendor software proposals; ensure proposed solutions are robust, scalable, and fit for utility operating environments.
• Bridge the gap between business requirements from utility stakeholders and engineering execution, ensuring technical teams have clear, well-specified backlogs and utility counterparts understand delivery constraints.
• Evaluate build vs buy vs configure decisions for utility digital components and guide procurement accordingly.

Big Data, AI and Advanced Analytics

• Oversee the design and deployment of big data infrastructure for utilities: data pipelines from smart meters, SCADA systems, weather APIs, and demand-response platforms into centralised analytics environments.
• Champion the use of AI/ML models for demand forecasting, predictive maintenance, fault detection and classification, energy theft detection, and customer segmentation.
• Evaluate and onboard AI product vendors, conducting technical due diligence on model performance, data infrastructure requirements, integration APIs, and explainability standards.
• Establish model governance protocols including data quality standards, bias audits, retraining schedules, and version control to ensure trustworthy AI deployment in critical infrastructure.
• Build internal capability through training programmes, Centre of Excellence frameworks, and knowledge management platforms so that utilities can eventually self-sustain AI-driven operations.

Change Management and Organisational Transformation

• Design and lead structured change management programmes using established frameworks (Prosci ADKAR, Kotter 8-Step, or equivalent) to drive adoption of digital systems within utility workforce structures.
• Conduct stakeholder mapping, change readiness assessments, and impact analyses for each transformation initiative; develop communication and engagement plans for different audience segments.
• Partner with utility HR and L&D functions to design digital skilling curricula for field engineers, billing teams, control room operators, and senior management.
• Manage change fatigue and resistance in large bureaucratic organisations; coach utility leadership on digital culture and agile ways of working.
• Track adoption metrics, benefits realisation, and behavioural change indicators alongside technical deployment milestones.

Ecosystem Coordination and Stakeholder Engagement

• Serve as the primary relationship manager for technology companies, solution providers, system integrators, and platform vendors operating in the utility digital space.
• Coordinate with government bodies (Ministry of Power, CERC/SERCs, BEE, ISA, IRENA, SEforALL, and comparable regional bodies) on policy alignment, regulatory sandbox proposals, and joint programme design.
• Represent GEAPP's Grids of the Future team at industry forums, utility roundtables, and international energy conferences; build and maintain a professional network across the utility digital ecosystem.
• Facilitate consortium arrangements between utilities, technology providers, and financiers for large-scale digital infrastructure deployments.
• Support knowledge-exchange partnerships with peer organisations, development finance institutions (AfDB, ADB, WB, IFC), and bilateral aid agencies engaged in utility digitalisation.

Monitoring, Evaluation and Learning

• Design and operationalise MEL frameworks for digital transformation programmes, including theory-of-change mapping, logframe development, and results measurement.
• Oversee collection, validation, and analysis of programme data; produce periodic performance reports and impact assessments for internal governance and external accountability.
• Embed continuous improvement cycles including retrospectives, lessons-learned documentation, and adaptive management into programme delivery processes.

REQUIREMENTS

Education

• Bachelor's degree (mandatory) in Electrical Engineering, Computer Science, Software Engineering, Information Systems, or a related technical field.
• Master's degree (strongly preferred) in Energy Systems, Technology Management, MBA, Public Policy, or equivalent.
• Relevant certifications (desirable): PMP / PgMP, PRINCE2, Prosci Change Management, AWS/GCP/Azure Data, SAFe Agile, TOGAF, or utility-specific credentials such as IEEE Smart Grid certifications.

Professional Experience

• Minimum 7–9 years of progressive experience spanning software engineering, digital transformation, and programme management, with at least 3 years directly in the energy or utilities sector.
• Demonstrated track record of successfully managing end-to-end digital transformation programmes from concept through commissioning — ideally within a distribution utility, energy ministry, multilateral organisation, or consulting firm serving these clients.
• Hands-on software engineering background: experience in designing, building, or overseeing development of enterprise-grade software products, APIs, data platforms, or utility-facing applications, with the ability to engage credibly with engineering teams on architecture, code quality, and delivery.
• Hands-on experience with distribution utility operations: understanding of T&D network operations, OMS/DMS/EMS/GIS systems, meter-to-cash processes, and commercial billing systems.
• Experience working with or within a DISCOM, state power utility, or equivalent regulated energy entity is strongly preferred.
• Prior exposure to climate finance, green energy, or international development programming is advantageous.
• Must be based in New Delhi or willing and able to relocate to New Delhi prior to joining. The role involves regular in-person engagement with government bodies, utility leadership, and partners in the National Capital Region.

Technical & Sector Knowledge

• Digital Transformation

  • End-to-end transformation architecture: technology assessment, solution design, vendor management, and change delivery.
  • Digital maturity modelling and diagnostic frameworks for utilities.
  • Experience deploying at least two of: AMI, SCADA/DMS, ERP (SAP IS-U or Oracle CC&B), GIS, field force automation, or customer self-service portals.

  Software Engineering

  • Solid foundation in software engineering principles: system design, APIs, microservices architecture, DevOps/CI-CD pipelines, and cloud-native development.
  • Proficiency in at least one backend language (Python, Java, Node.js, or equivalent) and familiarity with frontend frameworks sufficient to review and guide development teams.
  • Experience managing or working alongside engineering squads: sprint planning, code review culture, technical debt management, and release governance.
  • Hands-on exposure to building or integrating utility-facing software such as billing systems, MDMS, mobile field force apps, consumer portals, or grid management dashboards.
  • Ability to evaluate vendor software on technical merit by reviewing architecture diagrams, integration specs, and API documentation without relying solely on vendor claims.

  Programme and Project Management

  • Strong command of PM methodologies: Waterfall, Agile/Scrum, and hybrid approaches.
  • Experience managing multi-workstream, multi-stakeholder programmes with budgets exceeding USD 2 million.
  • Proficiency in PM tools such as MS Project, Jira, Smartsheet, or Asana.
  • Risk management, issue escalation, and executive reporting across complex programme portfolios.

  Change Management

  • Structured change management methodology (ADKAR, Kotter, or equivalent) applied to technology adoption in large organisations.
  • Communication planning, training design, and benefits realisation tracking.
  • Experience managing union-heavy or government-owned utility environments preferred.

  Big Data and Data Engineering

  • Understanding of data pipeline architecture: ingestion, storage (data lake/warehouse), transformation, and visualisation layers.
  • Familiarity with AMI/MDMS data flows, time-series energy data, and GIS data integration.
  • Exposure to cloud data platforms (AWS S3/Glue/Redshift, GCP BigQuery, Azure Synapse) and BI tools such as Power BI, Tableau, or Looker.
  • Data governance: data dictionaries, data quality management, and master data management in a utility context.

  AI and Machine Learning Products

  • Working knowledge of AI/ML application areas for utilities: demand forecasting, predictive maintenance, energy theft detection, fault classification, and customer analytics.
  • Ability to evaluate AI vendor proposals including model performance metrics, training data requirements, integration feasibility, and explainability.
  • Experience establishing or contributing to an AI governance or model risk framework.
  • Familiarity with LLMs and generative AI use cases relevant to utility back-office and field operations.

  Distribution Utility Domain Knowledge

  • Deep understanding of the distribution utility value chain: generation procurement, transmission interface, distribution network operations, commercial metering, billing, and consumer interface.
  • Familiarity with AT&C loss reduction programmes, RDSS (India), or comparable international grid investment frameworks.
  • Understanding of DER integration challenges: rooftop solar, EV charging load management, net metering, and DERMS deployment.

  Stakeholder and Partner Coordination

  • Ability to manage diverse, cross-sector stakeholder ecosystems: regulators, utilities, government ministries, technology vendors, financiers, and civil society.
  • Experience structuring and managing partnerships, MoUs, data-sharing agreements, and consortium arrangements.
  • Comfort engaging at senior leadership, board, and ministerial levels as well as at technical working-group level.

  Additional Desirable Skills and Attributes

  • Knowledge of regulatory structures: tariff orders, CERC/SERC proceedings (India), or equivalent national regulatory frameworks in other jurisdictions.
  • Cybersecurity awareness for OT/IT convergence environments: IEC 62351, NERC CIP standards, and secure communications for SCADA and AMI networks.
  • Understanding of climate finance instruments relevant to utility infrastructure: concessional loans, green bonds, results-based financing, and blended finance structures.
  • Experience with international development organisations (World Bank, ADB, USAID, GIZ, FCDO) and their programme design and reporting norms.
  • Familiarity with ISO 55000 (Asset Management) in the context of utility digitalisation.
  • Knowledge of open-source platforms relevant to energy: OpenADR, OpenDSS, FIWARE, or OSCP for EV/charging management.
  • Experience with regulatory sandbox design or innovation facilitation in regulated utility environments.
  • Prior experience as a CTO, VP Engineering, or Head of Digital in an energy sector organisation is a strong differentiator.
  • Multilingual capability is an advantage, particularly Hindi or other languages relevant to GEA's programme geographies.

Skills & Competencies

• Systems Thinking: Ability to see technical, commercial, and institutional dimensions of utility transformation as an integrated whole; designs solutions that address root causes rather than symptoms.

  Influence Without Authority: Achieves alignment and action across government bodies, utility management, and vendor partners without direct reporting lines.

  Adaptive Leadership: Navigates ambiguity in complex, politically sensitive environments; adjusts approach based on stakeholder dynamics and evolving programme context.

  Data-Driven Decision Making: Defaults to evidence and quantitative analysis while remaining sensitive to qualitative and contextual factors that shape utility organisations.

  Communication Excellence: Translates technical complexity into clear, compelling narratives for non-technical audiences; equally effective in boardrooms, field visits, and policy forums.

  Delivery Orientation: Strong bias for action and accountability; builds structured tracking mechanisms and holds self and others to agreed milestones and standards.

  Collaboration and Inclusion: Builds high-performing cross-functional teams; actively includes diverse perspectives from utility field staff to senior ministry officials.

Work Environment and Travel

• Primary base: New Delhi, India. Candidates must be based in or willing to relocate to New Delhi before joining.
• Regular in-person engagement with government ministries (Ministry of Power, MNRE), DISCOMs, and NCR-based partners is integral to the role.
• Hybrid work arrangement; significant presence at utility sites, government offices, and partner locations required.
• Domestic and international travel expected at 30–40% annually, including visits to utility field sites, state capitals etc.
• Must be comfortable working across time zones to coordinate with multilateral partners, development banks, and government counterparts.
• Professional development allowance for certifications, conferences, and executive education

The opportunity:

We're looking for a passionate and driven Backend Engineer to join our dynamic and innovative team This leadership opportunity is a great fit for someone who blends hands-on coding expertise with a strategic understanding of modern application architecture, cloud native technologies, and agile team collaboration within the media and marketing landscape. We encourage applications from a diverse range of backgrounds and experiences.

What you’ll be doing:

• Design, develop, and maintain highly scalable, resilient, and cost-effective backend services using 
  Node.js and TypeScript.
• Architect and implement serverless solutions leveraging the AWS Serverless stack, including API 
  Gateway, Lambda, and DynamoDB, with a strong focus on single-table design and efficient indexing 
  strategies.
• Implement robust asynchronous processing and messaging patterns using AWS SQS, SNS, and 
  EventBridge.
• Write clean, well-documented, and testable code, adhering to best practices and coding standards.
• Participate in code reviews to maintain code quality and share knowledge within the team.

What we want from you:

We understand that candidates may not have every single skill listed below. We encourage you to apply if you 
possess a strong foundation in product ownership and a willingness to learn and grow.
Core Requirements:
• Expertise in Node.js with TypeScript
• Deep experience with AWS Serverless stack:
• API Gateway, Lambda, DynamoDB (single-table design, indexing strategies)
• SQS, SNS, EventBridge for messaging and async processing
• CloudWatch, CloudTrail, X-Ray for monitoring and auditing
Infrastructure as Code:
• Strong knowledge of AWS CDK (preferred) or Terraform
• Familiarity with AWS CodeBuild to power infrastructure provisioning and build pipelines
CI/CD:
• Strong GitHub Actions experience:
• Multi-environment deployments (dev, stage, prod)
• CodeBuild integration within workflows
• Secure secrets management and production deployment gating

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

We're looking for a passionate and driven Fullstack Engineer to join our dynamic and innovative team This leadership opportunity is a great fit for someone who blends hands-on coding expertise with a strategic understanding of modern application architecture, cloud native technologies, and agile team collaboration within the media and marketing landscape. We encourage applications from a diverse range of backgrounds and experiences.

What you’ll be doing:

• Design, develop, and maintain responsive and performant user interfaces using React and TypeScript, focusing on modular component architecture and seamless integration with backend APIs and authentication flows (e.g., OAuth/Cognito).
• Architect and implement serverless solutions leveraging the AWS Serverless stack, including API Gateway, Lambda, and DynamoDB, with a strong focus on single - table design and efficient indexing strategies.
• Design, develop, and maintain infrastructure using AWS CDK (preferred) or Terraform, ensuring automated, repeatable, and version-controlled deployments of all cloud resources.
• Write clean, well-documented, and testable code, adhering to best practices and coding standards.
• Participate in code reviews to maintain code quality and share knowledge within the team.

What we want from you:

We’re ideally looking for someone who is comfortable across the entire stack and can take ownership of feature 
delivery from design to deployment. The ideal candidate should have:
• Frontend Skills:
o React with TypeScript, using modular component architecture
o Integration with APIs and authentication flows (OAuth/Cognito)
o Experience with frontend build tools and bundlers
• Backend Skills:
o Node.js with TypeScript, following clean architecture and modular service design
o Strong grasp of AWS Serverless:
▪ API Gateway, Lambda, DynamoDB, SQS, SNS, EventBridge, CloudWatch, CloudTrail, 
X-Ray
• Infrastructure and CI/CD:
o Hands-on experience writing and maintaining infrastructure using CDK (preferred) or 
Terraform
o Comfortable with GitHub Actions pipelines, including integration with AWS CodeBuild, 
managing environments, and implementing approval flows
• General:
o End-to-end ownership mindset — from writing business logic to observing production behavior
o Bonus: experience working with event-driven architectures and building systems with high 
observability and resilience

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

We are VML Enterprise Solutions - a group of talented engineers, tech experts, and creators who combine our passions and contribute to the IT world. You may know us better as Wunderman Thompson Technology – in 2024 we changed our name, but at the same time, we remained a great team of people who deliver our best. We design, build, manage and run complex technology platforms and help our clients to benefit from our work and creativity.   

The opportunity:

We are seeking an experienced Shopify Lead to drive the architecture, design, and execution of enterprise-grade e-commerce solutions on Shopify and Shopify Plus. This role involves technical leadership, solution design, and team mentorship while ensuring robust, scalable, and high-performing Shopify implementations aligned with business goals.

The ideal candidate is a hands-on technologist and strategic thinker with deep expertise in Shopify and a proven track record of leading complex digital commerce projects end-to-end.

What you’ll be doing:

• Lead the architecture, customization, and development of advanced Shopify Plus storefronts and ecosystems.
• Define and enforce technical standards, best practices, and coding guidelines across Shopify projects.
• Collaborate with cross-functional teams — including UI/UX, Product, Marketing, and Operations — to translate business needs into scalable technical solutions.
• Own full lifecycle delivery of Shopify projects: design, development, testing, deployment, and post-launch optimization.
• Develop and integrate custom apps, APIs, and third-party services (ERP, CRM, OMS, payment gateways, analytics, etc.).
• Drive performance optimization, SEO best practices, and security compliance for all Shopify storefronts.
• Mentor and guide a team of developers; conduct technical reviews, training, and knowledge-sharing sessions.
• Evaluate new Shopify releases, technologies, and tools to continuously improve the development ecosystem.
• Act as the technical point of contact for Shopify-related discussions with stakeholders, clients, and leadership.

What we want from you:

• 10+ years of total web development experience with a minimum of 5 years dedicated to Shopify and Shopify Plus.
• Expert-level proficiency in Shopify Liquid, HTML5, CSS3, JavaScript (ES6+), and AJAX.
• Experience with modern front-end frameworks (React, Vue.js, or Next.js) and headless commerce architecture.
• Strong understanding of RESTful APIs, GraphQL, and Shopify Admin API integrations.
• Proven experience in developing custom Shopify apps (public/private) using Node.js, Express, or Laravel.
• Deep knowledge of Shopify Plus features, multi-store setup, localization, and internationalization.
• Familiarity with DevOps practices, version control (Git), CI/CD pipelines, and deployment management.
• Demonstrated ability to manage teams, code reviews, and delivery timelines in a fast-paced environment.
• Strong problem-solving, analytical, and decision-making skills.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

We are VML Enterprise Solutions - a group of talented engineers, tech experts, and creators who combine our passions and contribute to the IT world. You may know us better as Wunderman Thompson Technology – in 2024 we changed our name, but at the same time, we remained a great team of people who deliver our best. We design, build, manage and run complex technology platforms and help our clients to benefit from our work and creativity. 

The opportunity:

We are looking for a skilled Backend Developer who is passionate about building scalable, high-performance applications. This role offers the chance to work on modern cloud-native solutions, contribute to end-to-end development, and collaborate with cross-functional teams to deliver robust and secure backend systems.

What you’ll be doing:

• Designing, developing, and maintaining backend services using Node.js and Nest.js.
• Building and integrating RESTful APIs with strong authentication and authorization practices.
• Developing cloud-native services and deploying solutions within AWS environments.
• Working with CI/CD pipelines using GitHub for automated builds, testing, and deployments.
• Troubleshooting, optimizing, and enhancing application performance and reliability.
• Collaborating with frontend, QA, and DevOps teams to deliver high-quality application features.
• Ensuring best software engineering practices, code quality, and documentation.

What we want from you:

• Hands-on experience with Node.js and Nest.js.
• Familiarity with cloud-native development, preferably using AWS services.
• Experience working with GitHub CI/CD pipelines.
• Strong understanding of RESTful API patterns.
• Knowledge of authentication and authorization (auth & authn) mechanisms.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

We are VML Enterprise Solutions - a group of talented engineers, tech experts, and creators who combine our passions and contribute to the IT world. You may know us better as Wunderman Thompson Technology – in 2024 we changed our name, but at the same time, we remained a great team of people who deliver our best. We design, build, manage and run complex technology platforms and help our clients to benefit from our work and creativity.   

The opportunity:

Are you passionate about building robust, scalable backend systems that power cutting-edge marketing automation applications? Join our team and help transform how global brands connect with their customers through innovative .Net solutions!

What will your day look like?

As a Senior .Net Backend Developer, you'll design, implement, and maintain high-performance APIs and services that form the backbone of our marketing process applications. You'll collaborate closely with the Lead Software Application Architect and front-end teams to create seamless integrations between our CMS-based Activation Briefing application for CRM and paid media automation tools.

More specifically, you will:

• Develop and maintain scalable backend services using .Net 9 focusing on performance, security, and reliability
• Design and implement RESTful APIs and microservices that support the content briefing workflows from clients through various automation and quality assurance tools
• Collaborate with the Lead Software Application Architect to implement the technical vision and architectural patterns across backend systems
• Integrate with various marketing activation platforms, Digital Asset Management systems, and third-party APIs
• Optimize database design and queries for SQL Server and Cosmos DB to ensure efficient data storage and retrieval
• Implement robust authentication, authorization, and data security measures to protect client information
• Create and maintain containerized applications running in Azure, utilizing Azure App Services, Functions, and other cloud-native services
• Develop and maintain CI/CD pipelines for automated testing and deployment
• Implement logging, monitoring, and alerting systems to ensure high availability and quick issue resolution
• Mentor junior developers and conduct code reviews to maintain code quality and share knowledge
• Work collaboratively with cross-functional teams including front-end developers, QA engineers, and product managers

Who are you going to work with?

You'll join our Experience Studio team of talented individuals based in Copenhagen and Madrid. Working directly with the Software Application Architect and Front-end Developers, you'll be part of a dynamic group that creates innovative marketing technology solutions. Our diverse working environment fosters collaboration and growth, where each team member's contributions are valued.

What do you bring to the table?

You are a problem-solver with a passion for creating efficient, maintainable backend systems. You communicate technical concepts clearly to both technical and non-technical stakeholders and thrive in collaborative environments.

More specifically, you have:

• Proven experience (7+ years) developing applications with .NET Core/Framework, with at least 3 years of experience with .NET 6 or newer
• Strong expertise in C#, REST API design, and microservices architecture.
• Experience with containerization technologies (Docker, Kubernetes) and cloud deployment in Azure and Google Cloud.
• Proficiency with SQL Server, Entity Framework, and document databases like Cosmos DB or similar
• Experience implementing authentication and authorization using OAuth/OpenID Connect
• Solid experience of working with software design patterns and SOLID principles
• Experience with CI/CD pipelines and DevOps practices

Ideally you also have:

• Knowledge of messaging systems and background processing (Azure Service Bus, Pub/Sub, RabbitMQ)
• Experience with Python 3.X and or Node.js 2x is beneficial but not strictly required.
• Experience with automated testing (unit, integration, and performance)
• Familiarity with agile development methodologies
• Experience integrating with CRM systems and marketing automation platforms.
• Knowledge of GraphQL - beneficial but not required

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

What you’ll be doing:

What we want from you:

If you know some of this even better:

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML MAP:

A leader in personalized customer experiences:

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network:

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.