Help Desk Jobs in North Dakota.
All active Help Desk roles based in North Dakota.
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Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Position Highlights
This is a Onsite Role In Williston, ND
- Full Time: Monday-Friday 8:00 AM to 4:30 PM. All Datavant Holidays off
- Location: Williston, ND
- This position is for front desk for walk-in patients as well as continuation of care.
- Customer service (in person as well as by telephone)
- Release Of Information processing
- Managing incoming and outgoing faxes
- Ability working in a high-volume environment.
- Documenting information in multiple platforms using two computer monitors.
- Proficient in Microsoft office (including Word and Excel)
Preferred Skills
- Knowledge of HIPAA and medical terminology
- Familiar with different EHR and Billing Systems
- Experience working with subpoenas
We offer:
- Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
- Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
- Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance
You will:
- Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
- Maintain confidentiality and security with all privileged information.
- Maintain working knowledge of Company and facility software.
- Adhere to the Company's and Customer facilities Code of Conduct and policies.
- Inform manager of work, site difficulties, and/or fluctuating volumes.
- Assist with additional work duties or responsibilities as evident or required.
- Consistent application of medical privacy regulations to guard against unauthorized disclosure.
- Responsible for managing patient health records.
- Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
- Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
- Ensures medical records are assembled in standard order and are accurate and complete.
- Creates digital images of paperwork to be stored in the electronic medical record.
- Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
- Answering of inbound/outbound calls.
- May assist with patient walk-ins.
- May assist with administrative duties such as handling faxes, opening mail, and data entry.
- Must meet productivity expectations as outlined at specific site.
- May schedules pick-ups.
- Other duties as assigned.
What you will bring to the table:
- High School Diploma or GED.
- Ability to commute between locations as needed.
- Able to work overtime during peak seasons when required.
- Basic computer proficiency.
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
- Professional verbal and written communication skills in the English language.
- Detail and quality oriented as it relates to accurate and compliant information for medical records.
- Strong data entry skills.
- Must be able to work with minimum supervision responding to changing priorities and role needs.
- Ability to organize and manage multiple tasks.
- Able to respond to requests in a fast-paced environment.
Bonus points if:
- Experience in a healthcare environment.
- Previous production/metric-based work experience.
- In-person customer service experience.
- Ability to build relationships with on-site clients and customers.
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.
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Endodontist Opening
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Endodontist – Minot, North Dakota
Join a thriving, high-performing Endodontic practice in Minot, North Dakota! We are seeking a skilled, motivated Endodontist to provide exceptional care in a modern, technology-driven environment with a long-standing referral base and strong reputation.
We welcome applicants from any U.S. region and Canada (U.S. licensure, or eligibility, is required) who are open to relocating to North Dakota.
Why This Opportunity Stands Out:
- Established Practice: Loyal referral base, high patient satisfaction, and consistent case volume.
- Cutting-Edge Tech: CBCT, digital workflow, and modern operatories designed for precision and efficiency.
- Collaborative Team: Supportive, experienced staff and leadership that values clinical autonomy.
- Growth & Ownership Path: Structured opportunity for long-term partnership or ownership.
- Relocation Support: Comprehensive assistance for Endodontists relocating to North Dakota, including licensure guidance.
What Minot has to offer:
- Affordable, Stress-Free Living: Low cost of living and short commutes mean more time and money to enjoy life outside of work.
- Family-Friendly Community: Safe neighborhoods, excellent schools, and a close-knit, welcoming small-town atmosphere.
- Convenient Travel Access: Minot International Airport provides direct flights to major hubs like Denver, Minneapolis, and Phoenix.
- Year-Round Events: Known for the North Dakota State Fair, Norsk Høstfest, and a variety of local festivals and community gatherings.
- Four Seasons of Recreation: From hiking and fishing in summer to snowmobiling and skiing in winter, there’s always something to do outdoors.
- Growing Economy: A regional hub for healthcare, education, and energy — offering stability and professional opportunities.
- Central Location: Easy drives to Bismarck, Fargo, and beautiful North Dakota state parks.
- Peaceful, Open Spaces: Wide skies, fresh air, and quiet surroundings make it an ideal place for balance and relaxation.
Qualifications:
- DDS or DMD and completion of an accredited Endodontics program
- Eligible for dental license in North Dakota
- TN or H1B sponsorship may be available
Apply Now:
Take the next step in your endodontic career and join a team built for excellence and growth. Submit your CV to start the conversation.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/
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