At Tend, we’re building a dental experience that’s human. Behind every great member experience is a team ensuring accuracy, efficiency, and transparency in the financial side of care. Our Revenue Cycle Management (RCM) team plays a critical role in delivering on that promise.

We’re looking for an RCM Accounts Receivable Analyst to help resolve unpaid insurance balances, analyze account discrepancies, and maintain accurate ledgers. This role focuses on ensuring timely collections, preventing revenue leakage, and supporting process improvements through strong attention to detail and collaboration with internal teams.

This is a hybrid role working on-site in Nashville a few days per month

What You’ll Do

• Follow up on outstanding insurance balances through payer portals, phone outreach, and claim status inquiries.
• Identify and resolve claim denials, underpayments, or posting errors.
• Reconcile account discrepancies and ensure accurate application of insurance and member payments.
• Document all actions and communications in the practice management system for audit and compliance purposes.
• Review member ledgers for accuracy and completeness.
• Partner with studio teams and other RCM functions to resolve claim-related issues and identify recurring trends.
• Conduct root cause analysis on recurring denials or aged claims and recommend process improvements.
• Support implementation of workflow updates that enhance efficiency and accuracy.
• Assist with audits, reporting, and special projects as needed.

Who You Are

You embody our Tend values and demonstrate key competencies that support accuracy, teamwork, and ownership. At Tend, our values guide how we hire, collaborate, and deliver care.

• Tend to Others – You deliver accurate, thorough work and follow up with payors and teammates to ensure issues are resolved with care and efficiency.
• Be Brave Enough to Lead – You take ownership of your accounts, raise questions when you see discrepancies, and communicate openly about risks or opportunities for improvement.
• Savor the Ride – You maintain a positive, professional attitude even during repetitive or challenging work, contributing to a steady, collaborative team culture.
• Embrace Our Differences – You communicate clearly and respectfully across diverse teams and stakeholders, adapting your style as needed to build trust and alignment.
• Rooted in Growth – You seek to understand the “why” behind payer rules and workflows, applying feedback to improve your skills and help the team grow.

Role-Based Competencies

• Strengthen the Team – You collaborate with peers and share information to keep processes consistent and efficient.
• Decide with Clarity – You exercise sound judgment in resolving balance issues and know when to escalate for guidance or support.
• Deliver on What Matters – You meet accuracy and productivity targets, consistently ensuring that account resolution aligns with quality and compliance standards.

What You Have

• 1+ year of experience in accounts receivable, billing, or revenue cycle management—dental experience preferred.
• Proficiency in navigating payer portals and understanding EOBs, denials, and remittance processes.
• Fundamental knowledge of insurance verification, claim submission, and payment posting workflows.
• Strong attention to detail and organizational skills.
• Basic proficiency in Excel or Google Sheets (sorting, filtering, pivot tables).
• Excellent written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Familiarity with HIPAA regulations and healthcare privacy standards.
• Ability to work a hybrid schedule onsite in Nashville, TN a few days per month

What We Offer:

We believe taking care of people starts with taking care of our own. Here’s how we’ve got you covered at Tend:

• 🩺 Health Comes First - We offer medical, dental, and vision insurance — plus a Dental Wellness Program to keep your smile as sharp as your skills.
• 💰 Plan for the Future - Our 401(k) plan, because your future matters just as much as your now.
• 💡 Support, When You Need It - Life & AD&D insurance, health advocacy, legal support, and an Employee Assistance Program (EAP) — all designed to have your back when life gets real.
• 🛍️ Smart Spending Options - We’ve got Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and pre-tax transit/parking benefits to make your dollars go further.
• 🌴 Time to Recharge - Enjoy generous Paid Time Off (PTO) and company holidays — because rest is productive.

#LI-hybrid

The Sr. Actuarial Analyst, ADP will be a member of the Enterprise Risk Management (ERM) team for their first rotation. They will assist the Fortitude Re Actuarial team in performing Valuation, Financial Reporting, Modeling, Experience Studies, Assumptions, Capital Management, Inforce Management and/or Pricing activities. This candidate will participate in the Actuarial Development Program (ADP) which provides support in passing actuarial exams.

This role will be based in our Nashville, TN office on a hybrid basis.

What You Will Do:

• Periodic US GAAP, Statutory, and Tax valuations.
• Analysis and preparation of financial results.
• Building, maintenance and execution of models.
• Coding and testing of programs, processes and models.
• Ensuring that all work aligns with the Fortitude Re Control Framework.
• Technical reviews of work done by other teams or colleagues.
• Process improvement efforts and automation.
• Responding to internal and external auditor requests.
• Ad hoc project work.
• Analysis of hedging strategy and ALM strategy development, in coordination with risk management and the investments hedging team.
• Continue to pass actuarial exams and modules to maintain status in the Fortitude Re ADP to earn your Associateship or Fellowship.

What You Will Have:

• A Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Economics, or a related field, and:
  • Passed at least 4 actuarial exams.
  • 1.5 years of experience minimum.
• Strong proficiency in Excel; proficiency with Python and/or Julia is preferred.
• Experience with actuarial software (AXIS) is a plus; familiarity with SQL, Power BI, or other data analytics tools will be very useful.
• Ability to assist on multiple work assignments and meet time commitments.
• Ability to work well both independently and with others.
• Highly motivated, inquisitive and results oriented.
• The desire and ability to deliver accurate and completed work products.
• Strong oral and written communication skills.

#LI-Hybrid

Location: Nashville, TN

Work Environment: Hybrid, periodic travel required   

Target Compensation Range: $130,000 to $170,000

Role Summary: Lead business systems workstreams within client engagements by bringing structure to complex, ambiguous problems, shaping solution approaches, and translating business needs into practical, scalable system and process solutions, with the technical depth to guide system design, data, and integration decisions.

Who We Are 

At The Gunter Group (TGG), we are a people-first management consulting firm and proud 20-time workplace award winner. We build trusted partnerships with our clients by working alongside their teams. Together, we deliver practical solutions and lasting impact across strategy, execution, people, and technology. We show up ready to roll up our sleeves, solve complex problems, and make a real difference together.

Your Impact at The Gunter Group

As a Senior Consultant – Business Systems Analyst at The Gunter Group, you lead business systems workstreams and bring structure to complex, ambiguous challenges. You partner with stakeholders to define problems, shape solution approaches, and guide delivery across systems, processes, and data, ensuring outcomes are practical, scalable, and aligned with client needs.

Lead Analysis & System Solution Design

• Lead the analysis, design, and implementation of business systems within client engagements or workstreams
• Bring structure to highly ambiguous challenges by defining scope, approach, and solution direction
• Lead requirements strategy, including stakeholder interviews, workshops, and documentation
• Translate business needs into clear technical requirements, user stories, and system designs
• Own and drive key artifacts such as process maps, requirements, system specifications, and data/interface definitions

Business Process & Systems Strategy

• Analyze and redesign business processes and systems to improve efficiency, scalability, and alignment with business goals
• Define future-state processes and system approaches in partnership with business and technical stakeholders
• Shape how data is used to inform decisions, validate solutions, and identify risks or opportunities
• Guide understanding of how data moves across systems, including integrations, transformations, and dependencies

Drive Solution Delivery & Technical Alignment

• Partner with technical teams to guide solution design, including system architecture, data models, and integration approaches
• Lead solution tradeoff discussions, balancing business needs, technical constraints, and delivery timelines
• Oversee testing and validation efforts, including UAT strategy and execution
• Lead and coordinate debugging, testing, and deployment of solutions, including participation in code quality processes and issue triage across systems
• Ensure delivered solutions are practical, scalable, and aligned with intended outcomes

Client Leadership & Collaboration

• Build and maintain trusted relationships with client stakeholders, including senior leaders
• Facilitate alignment across business and technical teams, especially in complex or conflicting situations
• Communicate complex concepts clearly and influence decisions at multiple levels of the organization
• Operate effectively within consulting engagements, balancing client needs, timelines, and evolving priorities
• Mentor and support junior consultants and analysts within engagements
• Collaborate with TGG consultants and leadership to deliver high-quality client service

What You Bring 

• 6+ years of experience in business systems analysis or a related field, including consulting or client-facing experience
• Proven ability to lead workstreams and bring structure to complex, ambiguous problems
• Experience leading requirements efforts and shaping solution approaches across business and technical stakeholders
• Strong process analysis and system design capabilities, with the ability to connect business needs to scalable solutions
• Technical proficiency, including strong SQL skills and the ability to engage in discussions on system architecture, integrations, and data models
• Experience partnering with engineers to deliver solutions, navigate tradeoffs, and troubleshoot issues across systems and data
• Exceptionally strong communication and stakeholder management skills, with the ability to influence decisions at multiple levels
• Ability to collaborate effectively across technical and non-technical teams and mentor others within engagements
• Familiarity with tools such as data visualization platforms, cloud environments, or scripting languages is a plus
• Bachelor’s degree or equivalent combination of education and experience

Working at The Gunter Group

Salary and Benefits

Supporting the well-being of our team is a priority at TGG. Our benefits package includes competitive health coverage, wellness programs, flexible PTO, professional development and work-from-home stipends, as well as team offsites, social events, and volunteer opportunities.

The total expected compensation range for this role is $130,000 to $170,000, consisting of a base salary and variable billing bonus component. Additional compensation may be earned through contributions to account leadership and business development. We discuss compensation and bonus opportunities openly throughout the hiring process.

Why TGG

The Gunter Group is headquartered in Portland, Oregon, with team members primarily located in our three core geographies: Portland, Nashville, and Denver. Our consultants work across remote, hybrid, and onsite environments depending on client needs, with travel expectations varying by engagement and aligned collaboratively with both clients and team members.

We partner with organizations across industries including retail, apparel, government, education, insurance, and Fortune 100 companies, working alongside client teams to solve complex problems and deliver practical solutions that drive lasting results. Our work is rooted in strong relationships, thoughtful execution, and a shared commitment to doing quality work.

At TGG, we believe people do their best work when they feel respected, supported, and included. We are committed to fostering an engaging, fair, and authentic environment where diverse backgrounds and perspectives are valued. Our culture is guided by non‑negotiable values—including integrity, curiosity, emotional intelligence, collaboration, confidence, and the ability to thrive in ambiguity—and by a high standard of excellence in how we show up for our clients and each other. 

The Gunter Group LLC is an equal opportunity employer.

Kyo is a leading provider of Applied Behavior Analysis (ABA) therapy, dedicated to empowering children with autism and their families to achieve meaningful outcomes. Since 2005, we have partnered with thousands of families across 11 states, delivering effective, convenient, and child-centric ABA therapy designed around each child’s unique strengths, needs and goals. At Kyo, our mission is rooted in a commitment to making every moment count for the children and families we support.

Kyo is expanding in the Nashville area and is seeking a BCBA committed to delivering high-quality, ethical ABA, supported by a collaborative and experienced clinical team. This is a hybrid remote position.

Part-Time & Full-Time Opportunities Available

Pay Range: $85,000-$100,000 DOE

$15,000 Sign On Bonus

BCBAs AT KYO: 

• Lead individualized ABA programs across home, school, and community settings, supported by Kyo’s proprietary care application and data systems.
• Support the development of Behavior Therapists and BCBA Trainees.

WHY CHOOSE US?

• Flexibility: Hybrid delivery model combining telehealth and in-person services, with flexible scheduling options for full-time and part-time roles.
• Professional Development: Company-supported access to required CEUs through internal resources and ongoing training.
• Mentorship: Frequent 1:1 check-ins to support clinical, professional, and operational development, with opportunities to connect with BCBAs and Clinical Directors nationwide.
• Clinical Autonomy: Flexibility within evidence-based practices, including the ability to select appropriate assessments and treatment approaches based on client needs.
• Comprehensive Benefits: Competitive compensation package including quarterly bonuses, medical, dental, and vision coverage, 401(k) with company match, 19 days of PTO (with an additional day earned each year of service up to 24 days), 11 paid holidays, life insurance, short-term disability, employee assistance program (EAP), and a company-provided laptop.
• Administrative Support: Dedicated support designed to reduce non-clinical workload and prioritize client care.
• Career Pathways: Opportunities for advancement into clinical leadership roles, with potential pathways to senior or corporate positions.

JOB REQUIREMENTS:

• Education and Skills: Master’s degree in Psychology, Special Education, or a related field. Active BCBA certification. 
• Transportation: Reliable transportation and willingness to travel between client and business sites.
• Availability: Ability to provide client support within our service hours of 8:00am–7:00pm, Monday–Friday, with schedules determined based on your client needs
• Physical Ability: This job requires extensive standing, walking, reaching, bending, kneeling, and crouching. Must be able to lift a minimum of 50 pounds. Must have the ability to communicate clearly and participate in physical and play-based therapies.

Be a part of our team of professionals and help us Take ABA Learning to the Next Level in Nashville. At Wellspring you’ll be part of a new, state-of-the-art 7,700 sq ft square foot facility that has been designed to provide an engaging and interactive environment with only the best equipment and accommodations for clients and staff. Our mission is to elevate ABA therapy with next-level centers, through engaging parents as partners, and by embedding professionalism in all we do. We are currently hiring for our Southeast Nashville location. We are dedicated to creating an enjoyable environment of professionalism, teamwork, and mutual respect. 

Our BCBA's are responsible for providing support to individuals and families in Wellspring Centers. Core responsibilities include training clinical staff, ensuring adequate clinical programming for clients, and providing qualify supervision and training to our children and families. 

This position works closely with the center's clinical director to ensure clinical and center operation are streamlined and consistent with our model. The BCBA reports to the Clinical Director. 

Job Duties

• Strategies to teach appropriate behavior and reduce maladaptive behaviors
• Provide Supervision to technicians working with clients 
• Promotes a therapeutic environment for all clients, ensuring client input is fully considered when developing and carrying out treatment plans 
• Promotes management and oversight to clinical staff, serving as a resource and guide for clinical and professional skills. Advise clinicians on their professional development 
• Participate in modeling activities as needed, providing instruction on ABA techniques management of behavior and data collection techniques applicable to the client. 
• Lead by example with integrity and humility. Seek to serve our children and families 
• Ensure a robust training program for staff and families, own related KPIs. 
• Develop creative learning and collaboration opportunities as appropriate 
• Stay current with best practices and research in the field of Applied Behavior Analysis (ABA) and autism treatment. Incorporate this knowledge into services provided 
• Interface with key outsourced funcitons for new center opening and ongoing operations, including human resources and compliance 
• Meet and maintain weekly impact hours requirement 
• Supervise a caseload of 10 clients
• Assist in the development and implementation of assessment tools, conduct functional assessments and analyses when appropriate, and to develop appropriate behavior strategies to reach replacement behaviors to reduce maladaptive behaviors. 

Qualifications 

• Board Certified Behavior Analyst (BCBA) in good standing with the Behavior Analyst Certification Board (BACB) 
• Completed or plan to complete 8-hour supervision training per BACB requirements. 
• Ability to work with a variety of clients in regards to age, functionality, and with clinical support 
• comfortable managing multiple components of clinical organization, and being evaluated based on associated KPIs
• Excellent at working with people. High integrity, elads by example, proactive about solving problems 
• Exhibit servant leadership with a positive and compassionate attitude 
• Experience with CentralReach preferred 
• Self-directed, able to tackle large projects with minimal direction.
• Excellent oral and written communication skills
• Excited about elevating ABA therapy in Nashville and helping young children on the autism spectrum.

How We Will Help You Succeed & Grow

• Competitive salary
  • Earn up to $90,000 with bonuses
•  In-depth training in a supportive and familiar work environment as you grow your career in ABA
• No non-competes or contracts 
• Quarterly Bonus paid out Quarterly
• 23 days a year of Paid Time Off including 9 holidays 
• $750 Professional development stipend 
• Apple Macbook and Ipad provided
• Health Insurance
• Dental Insurance
• Vision Insurance
• Company 401(k) 
• Personalized direct clinical and administrative support
• State-of-the-art industry technology and software to maximize client outcomes
• Opportunities to collaborate with other professionals in our clinics
• Monthly trainings 
• Solely in Clinic services
• Weekly meetings with your Clinical Director to provide clinical and professional support 

We look forward to having you join our team! 

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

As a Revenue Management Analyst, you will be responsible for maximizing revenues for Metropolis technology-enabled commercial assets. The candidate will be integral in helping shape the direction, analysis, and processes of the Revenue Management department. We are looking for team members who are analytical, creative, and innovative, but most importantly, can use data to drive decisions. The successful candidate will be expected to develop an in-depth understanding of the marketplace and develop yield and pricing strategies to increase revenues and drive a competitive advantage for Metropolis. 

What you'll do

• Maximize revenues by developing and implementing strategies through quantitative analysis of historical parking demand, competitive environment, and consumer buying behavior
• Design and deliver high-impact client presentations that translate complex data sets into actionable insights and clear strategic narratives for external partners
• Develop a working relationship with SMEs in the field to understand the nuances of each market
• Determine optimal pricing and create new pricing products to capitalize on changes in consumer buying habits
• Build a knowledge of the digital ecosystem (distribution channels) and understand the impact of pricing actions within the ecosystem on demand
• Create and capture data-driven revenue opportunities through advanced analytics
• Proactively evaluate the effectiveness of the implemented strategies and regularly report performance trends to clients and internal leadership

What we're looking for

• BS/BA or advanced degree with experience in a quantitative discipline (economics, finance, accounting, statistics, data science, etc.)
• 2+ years of related experience at an airline, hotel, rail, shipping, cruise, or rental car company
• Intermediate to Advanced proficiency in Google Sheets and/or Microsoft Excel
• Ability to query data (i.e. SQL) and deliver strong business insights
• Demonstrated analytical skills, including the ability to assemble information, extract pertinent facts, draw logical conclusions, and present recommendations
• Exceptional communication skills, with a proven ability to synthesize technical findings into compelling presentations for non-technical audiences
• Leverage understanding of business processes to identify and implement solutions that will result in significant bottom-line contributions
• Interest in optimization problem-solving, economic game theory, and consumer buying behavior
• Good interpersonal skills and ability to interact with the working team and external stakeholders
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $70,000.00 USD to $80,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-DL1 #LI-Onsite

The Senior Epic Consultant is a key member of PivotPoint's Tier 2 Managed Service Division, responsible for configuring, managing and supporting clinical applications within the Epic electronic health record (EHR) software for healthcare clients. This role works support and maintenance tickets, performs routine build, participates in on-call rotation and works on special projects (including Epic Upgrades) as needed by the client.

Roles and Responsibilities:

• Serves as a primary analyst on routine maintenance, build and configuration in Epic. This entails:
  • Collecting, accurately documenting and resolving client trouble tickets and requests
  • Participating in after hours on-call rotation
• Leads application build for their areas regarding Epic Upgrades. This includes:
  • Nova Note Review
  • Nova Note Build
  • Unit testing, application testing and integrated testing
  • Supporting the go live in a command center setting
• Proactively identifies areas for improvement within applications and suggests potential solutions in coordination with other teams
• Mentors junior analysts on Epic build
• Builds strong relationships both with the client and their peers
• Other duties as assigned

Required Skills and Abilities

• Must have a strong personal drive for delivering great customer service and thrive in a fast-paced environment
• Ability to troubleshoot tickets, manage projects, and critically think
• Demonstrate knowledge of healthcare policies, procedures, information systems, Microsoft products and related IT systems
• Certified in primary application. Additional certifications in Epic, ITIL, PMP are a plus
• Ability to organize daily tasks, analyze data and make decisions based on the data

Education and Experience:

• Active Epic Inpatient (ClinDoc) certification 
• Additional Epic Certifications are a plus 
• Bachelor’s Degree and/or equivalent work experience
• Minimum of 2 years of healthcare experience

Work Location and Travel Requirements:

• This position is 100% remote

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment

• High-speed internet service
• Work in a distraction free workplace

About the Role

We are building a differentiated advisory practice at the intersection of AI strategy, governance, and security. As organizations move from AI experimentation to enterprise-scale deployment, they face urgent questions: How do we govern AI responsibly? How do we secure agentic architectures? How do we align technical capabilities with business strategy and regulatory requirements?

This role is designed for a technically grounded early-career professional who wants to help answer those questions alongside senior practitioners. You will work directly with the practice lead on client-facing engagements, contribute to the development of proprietary frameworks and tools, and build expertise in one of the fastest-growing areas of consulting.

This is not a traditional strategy consulting role, and it is not a pure engineering role. It sits at the intersection—you need to be comfortable reading Python, understanding how LLMs and agentic systems work, AND translating that knowledge into governance frameworks, risk assessments, and executive-ready deliverables. If you thrive at the border between technical depth and business impact, this is for you.

What You Will Do

Client Delivery (50–60%)

• Support the design and delivery of AI governance assessments for clients across industries, leveraging frameworks such as ISO/IEC 42001, NIST AI RMF, and the EU AI Act.
• Conduct technical reviews of client AI systems, architectures, and deployments to identify governance gaps, security vulnerabilities, and risk exposure.
• Develop AI risk registers, control mappings, and maturity assessments tailored to each client’s organizational context and regulatory landscape.
• Prepare client-facing deliverables including assessment reports, executive briefings, implementation roadmaps, and policy recommendations.
• Participate in workshops and stakeholder interviews with client teams ranging from data scientists to C-suite executives.

Practice Development (25–30%)

• Help build and refine the practice’s proprietary AI governance and security framework, integrating industry standards with practical implementation experience.
• Research emerging AI risks, including those specific to agentic AI systems, LLM-based applications, MCP architectures, and AI supply chains.
• Develop reusable tools, templates, and accelerators (e.g., assessment questionnaires, control libraries, risk scoring models) to scale the practice.
• Contribute to thought leadership content: draft LinkedIn posts, white papers, blog articles, and conference presentation materials.
• Monitor regulatory and standards developments (EU AI Act, state-level AI legislation, ISO/IEC updates, OWASP LLM Top 10) and maintain a current knowledge base.

Technical Contribution (15–20%)

• Build proof-of-concept tools and demos using Python to illustrate governance and security concepts for clients (e.g., prompt injection demonstrations, model evaluation dashboards, automated compliance checks).
• Evaluate and test AI platforms, tools, and vendor solutions from a governance and security perspective.
• Support the practice lead’s technical fluency development by preparing technical briefings, annotated code walkthroughs, and “translation” materials that bridge technical and executive audiences.
• Stay hands-on with AI/ML development trends: experiment with agentic frameworks (LangChain, LangGraph, CrewAI), RAG architectures, and model evaluation techniques.

What We Are Looking For

Required Qualifications

• 2–3 years of professional experience in one or more of the following areas: AI/ML engineering, data science, or cybersecurity.
• Bachelor’s degree in Computer Science, Data Science, Information Systems, Cybersecurity, Engineering, or a related field. Master’s degree is a plus but not required.
• Working proficiency in Python and comfort navigating data science tooling (Jupyter, Pandas, Scikit-learn, or equivalent).
• Foundational understanding of machine learning concepts: supervised/unsupervised learning, model training and evaluation, overfitting, bias-variance tradeoff.
• Familiarity with LLM-based applications: understanding of how large language models work (at minimum: tokenization, embeddings, attention, fine-tuning vs. RAG vs. prompt engineering).
• Strong written and verbal communication skills—you must be able to explain technical concepts to non-technical stakeholders clearly and concisely.
• Comfort working in ambiguity: this is a practice being built, not a mature team with fully defined processes. You need to be self-directed and resourceful.

Preferred Qualifications

• Exposure to AI governance or risk management frameworks (ISO/IEC 42001, NIST AI RMF, EU AI Act, OWASP LLM Top 10, MITRE ATLAS).
• Experience with agentic AI frameworks (LangChain, LangGraph, CrewAI, AutoGen) or understanding of agent architectures and tool-use patterns.
• Understanding of MCP (Model Context Protocol) or similar protocols for AI system integration and the security implications thereof.
• Background in cybersecurity, including familiarity with security frameworks (NIST CSF, ISO 27001) and how they intersect with AI-specific risks.
• Experience in a consulting or professional services environment, including client-facing work and deliverable development.
• Relevant certifications such as: CISA, CISSP, CCSP, AWS/Azure AI certifications, or ISO 42001 Lead Implementer/Auditor.
• Bilingual English/Spanish is a strong plus.

The Kind of Person Who Thrives in This Role

We are not looking for someone who fits neatly into a single box. The ideal candidate is a “bridger”—someone who can move fluidly between a technical deep dive and an executive conversation. Specifically:

• You’re a builder, not just an analyst. When you see a gap in a process or a tool, your instinct is to prototype something—a script, a template, a dashboard, not just write a slide about it.
• You’re curious about “why” and “so what.” You don’t just want to understand how a transformer model works; you want to understand what that means for how organizations should govern and secure it.
• You write well. A significant portion of this role involves producing written work—reports, frameworks, articles—and clarity of writing is non-negotiable.
• You’re comfortable being the least experienced person in the room. You’ll be in meetings with CIOs, CISOs, and senior partners. You need the confidence to contribute and the humility to learn.

What We Offer

• Accelerated growth trajectory: You’ll be building a practice from the ground up alongside senior leadership, gaining exposure and responsibility that would take years to earn in a larger, more established team.
• Investment in your learning: Budget for certifications, training programs, and conference attendance.
• Client diversity: Work across industries and with organizations at different stages of AI maturity—from Fortune 500 companies to mid-market firms navigating their first AI initiatives.

About Minno

Minno is a global media and technology company based in Nashville, Tennessee, on a mission to help kids and families experience Jesus every day through media and technology.

Founded in 2019, Minno is building the most trusted Christian media brand for the next generation. Through our streaming platform, original programming, publishing, and digital presence, we spark children's curiosity about God and the Bible, support parents, and create joyful, lasting faith experiences for families worldwide.

We're a fast-growing startup — powered by a mission-driven team with experience at Amazon, PBS KIDS, Duolingo, Disney, DreamWorks Animation, Noggin, and leading studios and startups. Our growth has placed us in the top 1% of direct-to-consumer subscription businesses, and we are scaling rapidly following the close of our Series A round, led by Konvoy Ventures.

Minno is a Nashville-based global media company serving Christian kids and families through: 

• Minno Kids: Our flagship ad-free streaming platform experiencing triple-digit growth
• Minno Originals: Award-winning original programming including "Laugh and Grow Bible for Kids" and "Young David" 
• YouTube channel: The fastest-growing Christian kids' channels with triple-digit year-over-year growth 
• Minno Press: Our successful publishing unit behind bestselling children's titles, including the award-winning "Minno Laugh & Grow Bible for Kids." 

We differentiate ourselves through creative excellence, faithful curation, parent partnership, and a global vision that honors the diversity of the Church. Minno is a public benefit corporation, and our mission fuels everything we do.

Minno uniquely differentiates itself by promising: 

• Experiential Excellence:  Top-tier quality that changes expectations and raises the bar for Christian content. 

• Safe Entertaining Christian Content: Kid-friendly, entertaining, engaging, age-appropriate, and Biblically aligned content. 

• Practical Faith Support:  Resources that cultivate faith, invite conversation, and foster spiritual growth. 

• Values the Global Church: Honoring the diversity of the global church and people as image bearers of God. 

As a public benefit corporation, Minno is committed to helping kids and their families experience Jesus every day through media and technology. This mission drives everything we do.

The Opportunity

This is Minno's first embedded analytics hire - and one of the most consequential roles we're making as we scale toward becoming the category-defining platform for Christian kids and families.

You will build the analytical backbone of the entire company from the ground up. You'll partner directly with the CEO, CFO, CMO, CCO, CTO, and CPO to transform data from across our growing platform into clear, trusted intelligence that drives every major decision - from content investment to marketing spend to platform strategy.

What makes this role different from a typical analytics hire is the way decisions are made here. When you bring a finding to light, it gets acted on. Our CMO wants to be taught, not just served. Our CFO presents analytical models directly to the board. Your work will shape what Minno does, not sit in a reporting system nobody reads.

This role starts as a high-impact individual contributor. As Minno scales, you'll have the opportunity to build and lead a small analytics team - this is a foundational role in the company we're building, not a seat at the end of a long table.

Why Content Analytics and Children's Data Privacy Matter Here

Minno operates at the intersection of three hard problems: content, kids, and subscriptions.

We produce and distribute original children's programming across our own streaming platform, YouTube (1.1M+ subscribers), and third-party distribution partners. Understanding which content drives engagement, retention, and long-term subscriber value - not just which content is most expensive to produce - is the central analytical challenge of this business.

Content analytics is the hardest of our three analytical verticals to hire for. Marketing attribution and product analytics are learnable. Content analytics requires intuition built from experience - knowing how to evaluate the value of a piece of content, how to model the relationship between content investment and subscriber behavior, and how to advise a creative team with data they actually trust.

Because our audience is children, every analytical system you build must be designed within the constraints of COPPA (Children's Online Privacy Protection Act) and its global equivalents. This isn't a checkbox compliance exercise. It shapes what data you can collect, how you can model behavior, how you work with third-party platforms, and how you architect everything from your data warehouse to your reporting layer. If you've navigated children's data privacy in a product analytics context before, you know what this means. If you haven't, this role will require you to learn it fast - and we'd rather hire someone who's already been through it.

Our Mission and Faith

Minno is a Christian company, and our faith is inseparable from our work. We're building a platform to help kids and families experience Jesus every day - and that conviction shapes every product decision, content investment, and hire we make.

We're looking for someone who is personally aligned with that mission - not because it's a checkbox, but because the work is more meaningful when the mission resonates. You don't need to be an expert in Christian media, but you do need to genuinely care about what we're building for kids and families and see this role as more than a career move.

What You'll Do

• Build and own Minno's analytics foundation - ensuring every functional leader has access to accurate, timely, trusted data to drive their decisions
• Deliver content intelligence that guides investment, licensing, and programming decisions across our growing catalog
• Build investor-grade analytics infrastructure that supports Minno's next phase of growth and capital strategy
• Own marketing attribution across our direct-to-consumer and third-party distribution channels, giving the CMO and CFO clear visibility into what's driving member value
• Drive member lifecycle and behavioral intelligence that informs product prioritization and retention strategy
• Operate as a proactive strategic partner to the executive team - bring insights before they're requested and make data central to every major decision
• Lead Minno's AI analytics strategy and ensure every new business model and content format is instrumented before it launches

What You'll Bring

Must Have

• 5+ years in data analytics, business intelligence, or a related function with demonstrated progression in scope and responsibility
• Experience building or leading content analytics in a media, entertainment, or content-driven business.
  • You've evaluated content performance, modeled the relationship between content and business outcomes, and advised creative teams with data.
• Direct experience with children's data privacy regulations (COPPA, GDPR-K, or equivalent) in a product or analytics context - or deep experience in a regulated data environment where privacy constraints shaped your analytical approach.
• Advanced SQL proficiency - able to independently query and transform data from complex, multi-source environments
• Fluency in Tableau or comparable BI tool - built dashboards from scratch, not just maintained existing ones
• Demonstrated experience building an analytics function or owning analytics end-to-end as the primary analyst in a small or growing company
• Experience with third-party platform distribution analytics - platforms where member-level data is constrained and indirect
• Strong AI fluency - actively uses AI tools in their workflow with a clear point of view on where they add the most value
• Exceptional communication skills - can translate complex data into a clear narrative that drives decisions in the boardroom
• Proactive, ownership mindset - brings insights before being asked and operates independently
• Genuine alignment with Minno's Christian mission and enthusiasm for the audience we serve

Strongly Preferred

• Experience in media, streaming, or multi-format content analytics
• Familiarity with COPPA compliance, children's data privacy regulations, and the analytics constraints that apply to platforms serving users under 13. Familiarity with investor-grade subscription metrics and financial modeling
• Proficiency in Python or R
• Experience with GA4, AppsFlyer, Amplitude, Mixpanel, or similar tools
• Familiarity with DBT or data modeling and transformation tools
• Experience with Snowflake or a comparable cloud data warehouse
• Hands-on experience with multi-touch marketing attribution in a subscription context

Nice to Have

• Background in faith-based, family, or children's media
• Experience building analytics frameworks for new business models before launch

Our Values

• Bias for Action: We take initiative and make decisions quickly
• Curious, not Content: We are eager to learn and innovate
• Grit & Resilience: We persevere and follow through on our commitments
• Rigorous Intentionality: We pay attention to details and understand the "why" behind our work
• Think Like Owners: We are resourceful and take wise risks
• Mutual Blessing: We operate generously on behalf of others
• Trust Builders: We gain confidence through honesty, integrity, and authenticity
• Adapt & Flex: We operate effectively in uncertain situations

Location

Nashville, TN preferred. Open to remote for the right candidate, with regular travel to Nashville for quarterly planning and team collaboration.

Compensation & Benefits

• Competitive base salary commensurate with experience
• Performance-based bonus
• Equity package
• Comprehensive benefits
• Professional development opportunities, including key industry conferences and leadership development programs

Minno is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or other protected characteristics.

To apply, please submit your resume and a cover letter explaining your interest in Minno and how your experience aligns with our mission and values.

Join us in building something that matters — and helping millions of kids and families experience Jesus every day.

WORKING AT THE MLC

The MLC is committed to excellence, service, transparency, and diversity. Our culture is collaborative, our people are adaptable. On our team, you are respected, valued for your unique strengths and experiences, and empowered to identify and resolve your own challenges.

WHO WE ARE

The Mechanical Licensing Collective (The MLC) is a nonprofit organization designated by the U.S. Copyright Office to administer blanket mechanical licenses for digital music services in the United States. Our mission is to ensure songwriters, composers, and music publishers are accurately compensated for the use of their music.

Operating at the intersection of music, data, and technology, we process billions of usage records, match them to the correct musical works, and distribute royalties with accuracy and transparency. As we continue to grow, we are building scalable data platforms and workflows that power the future of digital music licensing.

THE ROLE

As a SQL Engineer / Data Analyst, you will play a critical role in designing, building, and maintaining scalable data solutions that power usage and royalty processing, reporting, and internal analytics. You’ll work closely with Data Platform, Engineering, Finance, and Member Experience teams to ensure data integrity, accessibility, and performance across systems.

This role is ideal for someone who enjoys working with complex datasets, optimizing queries for performance, and building reliable data pipelines that directly support business-critical operations.

Preference to individuals in Eastern and Central Time Zone to accommodate for UK team member collaboration.

QUALIFICATIONS

Required

· 3+ years of experience writing complex SQL queries in a production environment

· Strong experience with relational databases (e.g., PostgreSQL, Oracle)

· Proven ability to optimize queries and improve database performance

· Experience working with large, complex datasets

· Strong problem-solving skills and attention to detail

· Ability to communicate technical concepts to non-technical stakeholders

Preferred

· Experience with cloud data platforms (AWS Athena, Metabase, or similar)

· Familiarity with ETL/ELT processes and data pipeline concepts

· Experience supporting financial, royalty, or transactional data systems

· Understanding of data modeling concepts (star schema, normalization, etc.)

ESSENTIAL RESPONSIBILITIES

AS A MEMBER OF THE TECH TEAM, YOU WILL:

· Design, develop, and maintain complex SQL queries, stored procedures, and views to support business operations and reporting

· Optimize database performance through query tuning, indexing strategies, and execution plan analysis

· Partner with Data Engineers and Analytics teams to support data pipelines and transformations across platforms (e.g., AWS Athena, Metabase, or similar)

· Support royalty processing workflows by ensuring accuracy, consistency, and timeliness of data outputs

· Collaborate with cross-functional stakeholders (Finance, Rights Management, Member Experience) to translate business requirements into scalable data solutions

· Troubleshoot data discrepancies and implement long-term fixes to improve data quality

· Contribute to data governance, documentation, and best practices across the data ecosystem

· Assist in building and maintaining reporting datasets for internal and external stakeholders

· Data quality and validation frameworks to ensure accuracy