Location: This role is remote. Regular working hours must be in Africa time zones (EAT, CAT, WAT). Preference for candidates based in Sub-Saharan Africa but open to exceptional candidates in other locations.

Level: Global Head of Country Operations 

Reports to: VP Programs 

Travel Requirement: Must be able to travel 15%-25% for county office visits and team offsitesl

About this role:

GiveDirectly is seeking a Global Head of Country Operations to strengthen and scale operations across all our country offices. This role will shape the operating model that powers GiveDirectly’s next decade of growth. They will build strong country office foundations and level up our ability to scale and serve recipients excellently and adaptively, working in partnership with our COO and other department leads across the organization. The ideal candidate has delivered results across a diverse set of contexts, brings order to chaos, and can partner with senior leaders as well as they can roll up their sleeves to get critical work shipped.. This is a rare opportunity to architect the backbone of a global organization delivering hundreds of millions of dollars per year.

What we’re looking for: 

• Proactive thinker and systems builder, who can both resolve today’s issues and also prepare us for tomorrow’s opportunities
• Track record of delivering results and owning increasing responsibilities
• Gets things done. Thrives in a lean, fast paced, and hands on environment
• Excellent ability to influence and manage diverse stakeholders, including change management
• Able to juggle a wide range of responsibilities reliably and nimbly
• Diverse work background: Has demonstrated adaptability across high-performing contexts and demands e.g. in AI/tech, management consulting, or other private sector
• Operations breadth across functions like finance, HR, procurement, compliance, ethics, IT, audit, and/or risk, compliance, ethics, IT, corporate audit, and/or risk management. 
• Deep experience living and/or working in Sub-Saharan Africa.
• Excited about GD values and mission

What you’ll do: 

Strengthen and standardize country operations

• Ensure clear roles, crisp accountability, and strong operating routines.
• Define and implement simple, scalable operating models across HR, finance, procurement, compliance, IT, security, and risk.
• Embed global standards in context-appropriate ways that reduce friction so dollars reach recipients faster and more reliably.

Coordination between program teams and central functions

• Coordinate and represent country office realities in global standards setting, priority setting, and resource allocation
• Ensure rollout of global standards in ways that are context appropriate, user-friendly, meaningful, and rigorous

Drive strong financial management and performance

• Oversee financial management across all country offices ($350M+/year), ensuring budgets enable scale and mitigate risk.
• Establish clear KPIs, dashboards, and operating reviews to maintain cost-efficiency.

Lead country expansions and transitions

• Oversee new country launches and compliant wind-downs with clear playbooks and risk mitigation.
• Coordinate across functions to ensure smooth execution.

Strengthen systems and institutional capability

• Translate operational insights into repeatable systems, tools, and automation that reduce manual work.
• Champion continuous improvement and technology adoption to scale efficiently and nimbly.

Enable proactive risk and cross-org alignment

• Maintain a global risk framework and lead or support crisis management when needed.
• Serve as the operational bridge between country leadership and global teams, ensuring priorities are well-resourced and executed consistently.

Other responsibilities as required

Example Deliverables

• Partner with COO to refresh roles, responsibilities, and accountabilities and how they are split between country directors and global shared services departments
• Lead an ops & finance working group to to identify and test step-change efficiency improvement at scale (using budget & process data, then piloting changes)
• Launch a new country office in a crisis-prone region in 3 months
• Systematize contracting approval processes to cut cycle time  by 2x while maintaining compliance & auditability.

Compensation

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here.

Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.

We are open to considering exceptional candidates at both the Senior Director or a higher level, depending on experience and fit.

United States

• Base Salary: $145,000 (Senior Director Level) or $170,700 (Higher Level)
• Bonus at Target Performance: 15% (~$21,750 or $25,605, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $25,447 or $29,958 in 2025)
• Estimated Total Compensation at Target: $166,750+ (Senior Director Level) or $196,305+ (Higher Level)
• Annual Benefits Stipend: $21,393

United Kingdom

• Base Salary: £106,374 (Senior Director Level) or £122,330 (Higher Level)
• Bonus at Target Performance: 15% (~£15,956 or £18,350, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £18,668 or £21,470 in 2025)
• Estimated Total Compensation at Target: £122,330+ (Senior Director Level) or £140,680+ (Higher Level)
• Annual Benefits Stipend: £2,760

Kenya

• Base Salary: $120,000 (Senior Director Level) or $145,000 (Higher Level)
• Bonus at Target Performance: 15% (~$18,000 or $21,750, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $21,060 or $25,448 in 2025)
• Estimated Total Compensation at Target: $138,000+ (Senior Director Level) or $166,750+ (Higher Level)
• Annual Benefits Stipend: $8,453

This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.

Why work at GiveDirectly?

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

• A positive and supportive team with opportunities for advancement 
• A demonstrated commitment to helping all staff develop and grow
• A competitive salary, including bonus
• A robust health benefits plan (exact details will vary by country)
• Flexible paid time off
• Allowances for desk set-up and learning and development

We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve

#LI-REMOTE

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

We are looking for an Associate with 3+ years of experience in strategy and operations to join our team. You will lead a portfolio of projects aimed at achieving the organization's strategic priorities, while coordinating across multiple teams and working closely with One Acre Fund's senior leadership and CEO. You will report to the Office of the CEO Manager.

Responsibilities

Lead strategic projects

• Plan and implement projects to support major priorities across our teams and countries. For example, you might identify and roll out tech innovations to support farmers, or design new operating models for support functions as we scale.

Implement organizational change

• Manage transformation projects to increase our efficiency. For example, you might implement a new performance management model for our staff or build a system to evaluate the return on investment of new products.

Manage communications and stakeholder coordination

• Communicate our strategy to internal and external audiences, and facilitate organizational governance and decision-making. For example, you will support senior leadership meetings and manage staff communication campaigns on strategy updates.

Support operational teams

• You will have the opportunity to be embedded in other One Acre Fund teams and drive key initiatives as part of internal secondments. For example, this could involve being a temporary project manager during a country expansion or launching a new product.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 3+ years of experience in strategy and operations, for example, in management consulting, international development, or an organizational strategy team
• Strong project management skills with experience leading complex organizational change across multiple teams
• Experience in data-driven analysis, including presenting and communicating findings to a variety of audiences
• Great communication skills and a collaborative mindset, with the ability to navigate fast-paced environments and align different teams toward shared goals
• A high level of proficiency in Google Workspace or Microsoft Office, including the ability to create high-quality presentations and models
• Bachelor's degree or equivalent practical experience
• Language: English required, with other languages used in our countries of operation a plus, including French, Swahili, and Kinyarwanda.

Preferred Start Date

As soon as possible

Job Location

Kigali or Nairobi as first preferences, but flexible to any program country

Benefits

Health insurance, housing, and comprehensive benefits

Contract Duration

1 Year (Renewable)

Eligibility

One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.

Application Deadline

31st May 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

How you will make an impact

As Transformation Director, you will lead Instiglio’s organization-wide transformation agenda - strengthening the systems, operating models, and change capabilities that enable us to scale impact globally.

This role sits at the intersection of strategy, systems-building, technology, and execution. It is designed for a leader who thrives in complexity and is equally comfortable designing transformation roadmaps and rolling up their sleeves to ensure adoption and results.

A member of Instiglio’s Executive Team is accountable for each substantive transformation initiative, so while reporting to the COO, you will also work closely with the CEO and Chief Impact Officer (CIO) on specific initiatives, agreeing and assuring strategies together prior to execution. You will also partner with fellow members of Instiglio Leadership Team to leverage their experience and expertise, and to ensure transformation efforts are coherent, integrated, prioritized, and embedded across the organization.

Key responsibilities will include, but are not limited to:

Lead Organization-Wide Transformation & Change Management

• Own and drive Instiglio’s Transformation & Change Management Program  end-to-end.

  • Diagnose organizational challenges and opportunities, design solutions, prioritize execution in line with Instiglio’s strategic goals, and ensure successful adoption.

  • Act as the integrator across teams (e.g., Partner Group, Leadership Team, People Committee, Finance Committee), ensuring transformation initiatives are aligned, sequenced, and mutually reinforcing.

• Establish clear success metrics and track progress, learning, and impact over time. 
  

AI Integration & Digital Transformation

• Lead the design, pilot, and scale of AI-enabled tools that enhance decision-making, productivity, and service delivery.

• Drive organization-wide AI adoption, capability-building, and change management.

• Translate emerging AI opportunities into practical workflows, operating model shifts, and strategic advantages.

• Ensure ethical, responsible, and effective use of AI across the organization.

Impact Management Systems (in partnership with the CIO)

• Strengthen how Instiglio measures organizational performance, learning, and results.

• Design and refine frameworks, tools, and processes that clarify goals, drive alignment, and support strategic decision-making.

• Improve visibility and coherence across impact data, organizational learning, and performance management.

Partnerships Development Systems

• Build and refine systems that strengthen how Instiglio develops, manages, and sustains partnerships across donors, governments, and the private sector coordinating with the Partnership Development Centre and Business Development Teams.

• Develop processes that improve pipeline visibility, institutional engagement, and strategic prioritization.

• Enable leadership teams with better data, tools, and decision frameworks for partnership growth.

Internal Operating Model & Process Evolution

• Lead the evolution of Instiglio’s internal operating model as the organization scales.

• Redesign workflows, governance rhythms, collaboration structures, and decision-making processes.

• Embed AI and digital tools across core operational systems to improve efficiency and effectiveness.

• Ensure changes are practical, adopted, and sustained in day-to-day operations.

Hands-On Execution & Delivery

• This is not a strategy/transformation-only role.

• You are accountable for seeing transformation initiatives from idea to execution to sustained adoption. On internal strategies, systems & processes, you will work closely with Internal Services teams and management to see through and sustain excellence in a sustained role that is necessarily operational in nature.

• You will personally:

  • Build tools, templates, and dashboards;

  • Draft frameworks and operating models;

  • Run complex, cross-functional projects;

  • Facilitate alignment and decision-making;

  • Troubleshoot operational bottlenecks; and

  • Ensure implementation sticks beyond launch.

Who you are

We are building a team of thoughtful, driven professionals who are motivated by our mission and excited to grow with the organization. An ideal candidate will have:

• Experience: At least 10 years of relevant experience in:

  • Organizational transformation and change management.

  • AI or technology implementation in organizations.

  • Systems-building in high-growth or complex environments.

  • Management consulting, public sector reform, or international development.

  • Designing and scaling operating models, decision systems, and workflows.

  • Working closely with senior leaders to translate strategy into execution.

• Languages:

  • Professional working proficiency in English (C1).

  • Working proficiency in French and/or Spanish would be an added advantage.

• Skills & Competencies:

  • Strong builder mindset - energized by designing systems from scratch and iterating toward excellence.

  • Exceptional project management and coordination skills across multiple high-stakes initiatives.

  • Hands-on operator who can move seamlessly between strategic thinking and detailed execution.

  • Structured thinker who brings clarity to ambiguity and complexity.

  • High emotional intelligence, humility, and adaptability.

  • Creative and innovative leader comfortable in fast-changing environments.

  • Cross-cultural fluency and effectiveness working across geographies and diverse teams.

  • Deep alignment with Instiglio’s mission and commitment to public-sector transformation.

• Mindset & Culture Fit

  • Thrives as a resourceful, sleeves-rolled-up doer; not an armchair strategist.

  • Calm and effective in moments of organizational pressure and uncertainty.

  • Collaborative, influence-oriented, and committed to building strong relationships.

  • Values purpose over spotlight.

How you will grow with us

Your work will be driven by impact and purpose, within a dynamic culture rooted in inclusion, collaboration, and high performance. You will partner closely with teams delivering complex, high-impact projects, gain exposure to a wide range of approaches and contexts, and collaborate across a diverse, international organization. You will be encouraged to take ownership, exercise judgment, and contribute meaningfully to shaping how Instiglio operates and grows.

As a Director at Instiglio, you will continue to develop and deepen your leadership, systems-thinking, and transformation capabilities. You will lead internal initiatives and organizational priorities, with support and guidance from senior leadership. Instiglio has a strong feedback culture, including bi-annual, structured performance reviews complemented by ongoing, real-time feedback. Mentorship and individual development plans are embedded in our people model to ensure sustained professional growth and support.

With Instiglio’s planned continued growth there are also progression opportunities for high-performing candidates.

Working model and benefits

Instiglio has adopted a hybrid working model (i.e., minimum of two (2) days a week at the office for face-to-face connections). Instiglio offers generous benefits, which include personal days, remote workdays, travel and health insurance, pension, a company end-of-year holiday additional to vacation, and parental leave, among others.

Join Us 

To apply, please submit your CV in English and answer the application questions listed. Applications are reviewed on a rolling basis.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions.

To learn more, please see our Why Work Here blog post.

About the Role

We believe that new technology is critical to building the most effective rural distribution network on the African continent. Today, we reach over 1.6 million farm families and we aspire to serve more than 10 million households in the coming decade. Reporting to the Chief Technology Officer, you will lead the development of our technology, focusing on a mobile tech transformation: providing our field staff with the mobile-based tools to reach more farmers; developing scalable, direct communication channels with farmers to improve customer service; and digitizing and decentralizing data collection tools to speed up data flows and improve efficiency.

We are looking for someone with the technical experience to bring this vision to life; the Director of Engineering will transform our technology into a core organizational strength, working through several development teams that cross our tech stack

Responsibilities

• Own the tech stack and overall architecture and strategic direction: You will guide our team to work toward a common vision of our tech stack, ensuring a robust solution across all of our technical needs whether back-office, client-facing, or business intelligence needs.
• Lead efficient delivery of impactful software products: Provide detailed, hands-on guidance for tech projects based on an intimate understanding of our clients and internal users. Maintain a robust and well-documented architecture, balancing elegant design with practical requirements across our functional needs.
• Leverage Talent into an Agile Center of Excellence: Support a talented team to work at their best - support Agile processes that go beyond scrum ceremonies to drive efficiency and excellence in all areas. Use new technologies to support the velocity and quality of deployments.
• Develop Leaders and Build Team: Manage a leadership team of ~5 senior-level direct reports, and increase career growth and performance across the division.
  • Grow the careers of leaders across the tech division through weekly check-ins and workshops, ongoing development feedback, and regular career reviews.
  • Provide technical mentorship to the team.
  • Lead recruitment efforts to ensure we are building our team with top talent.
  • Set clear performance expectations and support the team to build itself as a center of excellence.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 10+ years of industry experience with 5+ years leading and managing technology teams.
• Experience working with mobile technology solutions.
• Passion for providing hands-on execution guidance for large teams.
• Experience managing Agile software engineering teams successfully deploying solutions to support complex processes.
• Experience translating complex customer needs into high-quality tech solutions that deliver impact.
• Experience with our tech (C# .Net Core, CouchBase, React Native, and Kubernetes) and our tooling landscape (GitHub, JIRA, and Azure DevOps).
• Humility. We are looking for a passionate professional who combines a focus on excellent performance with good humor, patience, and a service mindset interested in joining our family of leaders.
• Language: English is required in all locations.

Preferred Start Date

As soon as possible

Job Location

Nairobi, Kenya; or Kigali, Rwanda (these two locations are preferred but we are open to locations within our program countries)

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.

Application Deadline

9 February 2026

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.