Join Apaleo and Shape the Future of Hospitality Tech!

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.

We are looking for a Senior Backend Engineer (f/m/d) to build the foundation of Apaleo’s market-facing API layer, bringing agentic booking into hospitality and enabling the next generation of guest-facing AI experiences.

This is a highly autonomous role where you will design and ship the Storefront API, a production-grade, scalable interface that allows external systems (like ChatGPT and booking platforms) to interact directly with Apaleo.

You’ll operate at the intersection of backend engineering and AI, starting with clean API architecture and evolving into systems that power intelligent, agent-driven interactions.

What You’ll Be Up To

Build the Storefront API from Scratch

• Design and implement a production-grade, multi-tenant API / MCP
• Enable seamless integration with external platforms and AI agents
• Ensure scalability, reliability, and high performance from day one

Own the Full API Lifecycle

• Define API schemas and contracts (OpenAPI)
• Implement versioning strategies and backward compatibility
• Design authentication, authorization, and security patterns
• Build rate limiting and usage controls
• Ensure strong documentation and developer experience
• Set up monitoring and observability

Work Across Distributed Systems

• Integrate with existing .NET microservices
• Connect to event-driven systems (Kafka or similar)
• Navigate and improve a complex distributed architecture

Operate in the Cloud

• Deploy and manage services in AWS
• Work with Docker and containerized environments
• Contribute to infrastructure as code practices

Collaborate on AI-Driven Use Cases

• Partner with AI engineers to enable agent-based workflows
• Build APIs that integrate with LLM-powered systems
• Help evolve the platform toward AI-native product capabilities

Shape Engineering Standards

• Define best practices for:
  • API design
  • System architecture
  • Code quality and maintainability
• Contribute to how the ecosystem team scales and operates

What You’ll Bring to the Team

Core Requirements

• Proven experience building and operating production-grade APIs at scale
• Strong expertise in REST API design and architecture
• Solid experience with C# / .NET 8+
• Hands-on experience with AWS, Docker, and infrastructure as code
• Strong understanding of microservices and distributed systems
• Ability to work independently and make architectural decisions
• Interest in AI systems and integrations

Mindset & Traits

• Self-starter — you take ownership and drive work without waiting for direction
• Comfortable with ambiguity — you can build in evolving, low-structure environments
• Pragmatic decision-maker — you balance speed with long-term scalability
• Builder mindset — you enjoy creating systems from scratch
• Curious about AI — you’re motivated by where backend systems meet intelligent agents

Nice to Have

• Experience with:
  • Event-driven systems (Kafka or similar)
  • Multi-tenant SaaS architectures
  • Developer-facing or public APIs
• Exposure to:
  • LLM integrations or agent-based systems
  • Python
  • Any major frontend framework
• Background in hospitality tech (not required)

Why This Role Matters

This role is about more than building APIs, it’s about defining how external systems interact with Apaleo in an AI-first world.

You’ll:

• Lay the foundation for market-facing, AI-integrated products
• Enable guest-facing experiences powered by intelligent agents
• Help transform Apaleo into a platform ready for autonomous systems

What We Offer

Culture & Growth

• A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech.
• Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
• Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
• Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you’ll have the freedom to bring your ideas to life.
• Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution.

Perks & Lifestyle

• Flexible & Remote Work Options: We focus on results, not clocking hours. You can work from home, the office or in a hybrid setup, with flexibility to adapt your schedule as long as it makes sense for your role, your team and our business.
• Free Public Transport: Travel across Germany with ease using our fully covered Deutschland Ticket.
• Team Connection: Strong connections fuel collaboration. We celebrate and connect through regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events.
• Paid Time Off: Enjoy 30 days of vacation to fully disconnect, recharge, and return inspired.
• Health & Wellbeing: Prioritize your health with access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership.

Available Locations: Netherlands, United kingdom, Germany, Portugal, France, Sweden

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

What you'll do as a Solutions Architect

The Solutions Architect is a senior technical leadership role. You are a customer facing hands-on technologist with credibility built on domain expertise across Cloudflare portfolio.  You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts.
• Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Desirable skills, knowledge and experience

• 7+ years of experience in similar role or experience in a technical leadership role
• Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
• Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
• Proven track record using it to help drive revenue.
• Strong knowledge of Security Architecture, Design and Operations
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design and deployment of solutions
• Ability to juggle and successfully drive projects with customers, prospects, and partners.
• Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS.
• Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions, SSE/SASE
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.  
• Experience working with Identity Providers such as Entra AD, Okta, Ping, OneLogin, etc.
• Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
• Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
• Knowledge of scripting languages such as Python and IAC products like Terraform
• Knowledge of security and cryptography.
• Knowledge of cloud/virtualization technologies and containerization

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As a Senior Agent Architect at Parloa, you will play a key role in transforming customer service with AI Agents. In this customer-facing role, you will support the implementation of Parloa's solutions, enhancing customer experiences for clients and partners.

Using your expertise in Large Language Models (LLMs), Prompt Engineering, NLP & NLU conversational design, and integration platforms, you will craft effective AI workflows and build connections to enterprise systems and ensure quality, performance, and end-to-end operational readiness. You will design, prototype, and validate conversational solutions for AI agent deployments, including the integration layer that connects Parloa's platform to customers' existing technology stacks, and guide customers and partners in maximising the value of Parloa's AI solutions.

Areas of ownership:

• Scope and implement AI Agent deployments, providing strategic advice and execution support to customers and partners. 
• Leverage your knowledge of LLM internals (e.g., embeddings) to analyze customer requirements and design precise prompts for reliable, user-aligned behavior. 
• Simplify complex workflows and processes into digestible conversational components, enabling LLMs to handle challenging tasks effectively. 
• Fine-tune conversational flows and voice output (e.g., SSML, Lexicons, Regex) to align with customer brand standards. 
• Build and configure integrations between customers' systems and Parloa's Platform, connecting external tools (e.g., CRMs, ERPs, ticketing systems, contact center platforms) via integration platforms and APIs to deliver end-to-end enterprise solutions.
• Collaborate with Forward Deployed Engineers on complex or custom integration scenarios that go beyond standard integration capabilities. 
• Identify and solve blockers together with other departments at Parloa (e.g. Product, Agent Integration Engineering, or Sales) and the customer. 
• Apply structured testing approaches to validate AI agent behaviour, quality, and performance under real-world conditions. 
• Document best practices, how-to guides, and product capabilities for internal and external audiences, representing the expertise of the Agent Architect team.

Who you are:

• 3+ years of experience in enterprise customer-facing roles, with proven expertise in conversation design and AI agent development to create engaging and intuitive conversational experiences
• Ability to analyze customer requirements and craft LLM prompts that align with desired outcomes
• Entrepreneurial mindset with initiative, results orientation, and ability to identify opportunities for impact
• Proficiency with advanced prompting strategies such as chain-of-thought prompting, few-shot learning
• Strong project and stakeholder management skills, with passion for meeting milestones and effective communication
• Analytical and critical thinker with expertise in risk assessment, problem-solving, and strategy, plus solid knowledge of data structures, system integrations, and enterprise APIs
• Familiarity with API authentication patterns (OAuth, API keys, JWT), data transformation and field mapping logic
• Proficiency in REST API design, JSON/XML data structures, and API testing tools (Postman, etc.)
• Experience reading and consuming API documentation across enterprise SaaS platforms (CRMs, ERPs, contact center platforms)
• Exceptional attention to detail and logical thinking, with a proven ability to identify and address subtle nuances in conversational flows, ensuring a seamless and engaging user experience
• Familiarity with A/B testing methods to ensure AI agent performance at scale

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

The Role 

The Senior Systems Software Engineer will be a member of the core team building the Quantum Key Distribution system. The focus is on high-performance Python services on Linux, algorithm optimization and acceleration (also via hardware offload), and the role spans defining software architecture, integrating with FPGA/embedded subsystems, and turning requirements into reliable, observable software.  

The Senior Systems Software Engineer leads and co-owns the overall internal QKD software architecture and client-facing software API. By setting engineering standards, mentoring, and unblocking delivery, they ensure predictable releases and a strong execution cadence. 

The Responsibilities 

The Senior Systems Software Engineer should expect to work in the following activities. 

• System architecture
  • Leading and co-owning the QKD software architecture: control plane services, key sifting/postprocessing integration, configuration management, monitoring, and external interfaces 
  • Defining module boundaries and service APIs; evolving the system toward clear data/control-plane separation 

• Efficient implementation and hardware/software integration
  • Designing and implementing high-performance Python services on Linux (asyncio, WebSockets, NumPy); profiling and tuning for latency and throughput
  • Developing, profiling, and optimizing QKD sifting and postprocessing algorithms (signal handling/processing, error correction/information reconciliation, LDPC, privacy amplification) to maximize key rate and minimize end-to-end latency; applying algorithmic improvements and implementation techniques (vectorization, concurrency/async, memory/layout tuning, C/C++ extensions, SIMD/CUDA/GPU/FPGA offload where appropriate)
  • Defining and maintaining robust interfaces with embedded/FPGA system components over UART/USB/PCIe/Ethernet; respecting realtime constraints and failure modes 
  • Guiding downstream system integration (WebSockets/gRPC/REST) and ensuring clear contracts and backward compatibility
  • Designing for test – building mocks/simulators and automated test systems 

• DevOps
  • Building and maintaining CI/CD with Docker and GitHub Actions; automated tests, static analysis, artifact management, and release pipelines
  • Establishing observability (structured logging, metrics, tracing) and operational runbooks; improving reliability and debuggability with SLOs/alerts
  • Embedding security and crypto hygiene by default: secure transport, secrets management, key handling, and coordination with cryptography stakeholders
  • Adding performance benchmarking and regression tracking for key rate and end-to-end latency; integrating profiling/flame graphs into CI and enforcing performance budgets 

The Requirements 

The Senior Systems Software Engineer is expected to have the following qualifications and experience. 

• 5+ years of Python development; 3+ years leading or co‑owning service/system architecture for a hardware‑first product 

• Strong Linux async Python (asyncio, WebSockets), concurrency (threads/processes), profiling/tuning 

• Proven custom hardware integration (MCU, FPGA) over UART/USB/PCIe/Ethernet 

• CI/CD with Docker and GitHub Actions; automated testing, static analysis, artifact management 

• Experience with GPU & CUDA acceleration/optimization; SIMD familiarity 

• Production observability (logging/metrics/tracing) and incident/debug practices 

• Working knowledge of relational/key-value/time-series stores (PostgreSQL/Redis/Prometheus)  

• Security by Default mindset: secrets, secure transport, key/crypto hygiene 

• Proficiency in written and spoken English 

• Ability to be on-site in Munich office several times per week 

• Applicants must have the right to work in Germany at the time of application. We do not provide visa sponsorship. 
• Must be eligible to obtain and maintain either (a) a U.S. Secret (or higher) security clearance or (b) an EU SECRET (or national equivalent) personnel security clearance. Employment is contingent on meeting applicable government security requirements; eligibility is determined by the competent authorities.

Good to have: 

• Experience with QKD systems, cryptography, or high‑rate data pipelines  

• Exposure to C/C++ for low‑level interfacing and FPGA/embedded ecosystems  

• Familiarity with gRPC/Protobuf, schema/versioning strategies, and Kubernetes 

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

We are looking for a Software Developer to join the core team developing Ktor, an asynchronous framework for building connected applications.

Ktor provides an HTTP server and client stack with multiple low-level subsystems (I/O, networking, protocols, etc.) and a rich set of extensible features. The team works on both evolving existing functionality and designing new framework capabilities.

In this role, you will:

• Work on the core of the Ktor framework.
• Develop and improve HTTP server and client subsystems.
• Design and implement new framework features and extensions.
• Maintain and improve the existing codebase with a focus on quality, performance, and reliability.
• Participate in design discussions and code reviews.
• Collaborate closely with other developers and contributors.

We’ll be happy to have you on our team if you have:

• Solid experience with Kotlin.
• Good knowledge of algorithms and data structures.
• The ability to write clean, maintainable, and well-tested code.
• Strong collaboration and communication skills.
• The ability to clearly express and justify technical decisions.
• Working proficiency in written and spoken English.
  
  

We’d be especially thrilled if you have:

• Experience with web technologies and application frameworks.
• An understanding of HTTP, REST, and networking concepts.
• Experience with non-JVM platforms or frameworks.
• Experience with library API design and versioning.

Why join JetBrains?

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family.
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-GZ1

#LI-DNI

#LI-GZ1

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

We are looking for a Software Developer to join the core team developing Ktor, an asynchronous framework for building connected applications.

Ktor provides an HTTP server and client stack with multiple low-level subsystems (I/O, networking, protocols, etc.) and a rich set of extensible features. The team works on both evolving existing functionality and designing new framework capabilities.

In this role, you will:

• Work on the core of the Ktor framework.
• Develop and improve HTTP server and client subsystems.
• Design and implement new framework features and extensions.
• Maintain and improve the existing codebase with a focus on quality, performance, and reliability.
• Participate in design discussions and code reviews.
• Collaborate closely with other developers and contributors.

We’ll be happy to have you on our team if you have:

• Solid experience with Kotlin.
• Good knowledge of algorithms and data structures.
• The ability to write clean, maintainable, and well-tested code.
• Strong collaboration and communication skills.
• The ability to clearly express and justify technical decisions.
• Working proficiency in written and spoken English.
  
  

We’d be especially thrilled if you have:

• Experience with web technologies and application frameworks.
• An understanding of HTTP, REST, and networking concepts.
• Experience with non-JVM platforms or frameworks.
• Experience with library API design and versioning.

Why join JetBrains?

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family.
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-GZ1

#LI-DNI

#LI-GZ1

At JetBrains, we’re building an AI-native platform for software development that connects developer workflows, team-level collaboration, and organizational control into a single coherent system. This platform will serve as the execution and governance layer for AI-driven development, deeply integrated with developer tools but designed to work across teams, products, and environments. This is a long-term strategic investment for JetBrains and a key pillar of our vision for the future of software development.

We’re now looking for an experienced and proactive Full-stack QA Engineer to join our team to help us with functional and performance testing.

Your responsibilities will include: 

• Developing and maintaining an automated testing infrastructure, setting up CI/CD pipelines, selecting and integrating existing tools, and designing new ones.
• Writing and improving automated tests, particularly for APIs.
• Collaborating with the QA and Development teams to design and execute test scenarios.
• Working with logs and monitoring tools (e.g. Kibana, Grafana) to detect functional issues and performance anomalies.
• Ensuring the quality of our distributed AI-powered systems by validating integrations with various language models and APIs.

We would like you on our team if you: 

• Have at least three years of experience in software testing (manual and automated).
• Possess a solid understanding of REST APIs, request/response structures, status codes, and typical scenarios.
• Have hands-on experience with Postman or similar API testing tools.
• Are familiar with writing automated tests for APIs using any programming language or framework.
• Understand distributed systems and microservice architectures.
• Have basic Docker skills (running containers, working with Docker Compose).
• Are comfortable reading and interpreting OpenAPI/Swagger specifications.
• Have a basic understanding of authentication and authorization protocols (e.g. OAuth 2.0, API keys, and JWT).
• Can work well both independently and within a team, demonstrating strong self-management skills.
• Have a good command of English, both spoken and written.

We’d be especially thrilled if you: 

• Have hands-on experience with cloud computing platforms (AWS, GCP) and container orchestration tools (Kubernetes, Helm).
• Have experience with CI/CD tools (e.g. TeamCity or GitHub Actions).
• Have experience with performance testing tools (e.g. k6).
• Are familiar with TypeScript and/or JavaScript.
• Have worked with automated testing infrastructure and processes.
• Enjoy digging into logs and debugging distributed systems.

Main focus: 

• Quality assurance of new features
• Automation of regression testing
• Performance testing

Why join JetBrains?

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family.
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI 

At Klaviyo, our sales team prides itself on being experts in marketing and product. While most companies hire pre-sales Solutions Architects to give demos, fill out questionnaires, and explain product configurations, that bores us. As a pre-sales Solutions Architect working on the mid-market and enterprise segment, you will be responsible for facilitating deep, long-term relationships with our Prospects, Clients, and Partners to help strengthen our position as the market leader in B2C CRM.

We are opening our Munich office to support our development in Germany - this is a unique opportunity to join the founding team during our international growth phase.

What do we do as Solutions Architects? We work directly with our potential and existing clients to create technical champions and help envision the use and integration of Klaviyo into our clients' and prospects' technology stacks. We dive deep, adopt a consultant-first mindset, and develop solutions that ensure the long-term success of our clients. We use these engagements as an opportunity to learn, prototype, and bring meaningful improvements to the Klaviyo experience. We seek out interesting problems and aim for scalable, reusable solutions.

Here are some examples of what our team has recently built as part of their engagements:

• Writing integration specifications for clients hosting their e-commerce stores on non-standard platforms, to ensure seamless data flow while preserving platform integrity.
• Developing a new integration for Demandware from scratch, demonstrating our ability to expand Klaviyo's partner ecosystem.
• Creating Klaviyo's first public Chrome extension, which allows any marketer or developer to more easily use and audit front-end API calls sent to Klaviyo.

If you are a builder who is passionate about technical success and prototyping new solutions, while influencing strategic sales, this role could be for you. In return, you'll have the opportunity to be part of an extremely high-performing and strategically important team that works at the exciting intersection of engineering, sales, and customer engagement.

How you'll make a difference:

• You will spearhead the technical pre-sales solution campaign with Klaviyo's Mid Market and Enterprise potential clients to help Klaviyo achieve its revenue goals, including:
  • Technical discovery of clients' current architectures, understanding their business and technical challenges and the opportunities available to them
  • Organizing technical workshops where you will work with developers and business teams to align technical solutions with overall business outcomes
  • Developing and executing value demonstration plans to achieve technical selection over the competition
• You will become a complete expert in the Klaviyo experience, from understanding data pipelines and the codebase of our integrations to understanding the technical trade-offs between different implementations
• Support product alignment in the field by being the voice of our clients' needs and working closely with the Developer Experience team and Product teams to contribute to the Product roadmap
• Be the internal technical reference, training members of the sales team as well as prospects/clients to deliver a consistently positive Klaviyo experience

Who you are:

• 7+ years of experience as a Solutions Architect, solutions engineering, or architecting a software product
• 5+ years in a role working with web development languages (Javascript, Node.js, React); REST APIs; and/or with a general-purpose programming language such as Python
• Strong knowledge in several of the following areas and proven ability to quickly learn new domains: marketing automation tools, customer data platforms (CDP), e-commerce systems, mobile applications, analytics, advertising technology, data science
• Proven ability to track and learn from the constantly evolving technical landscape, as well as integrate modern, optimized solutions to bring value to our clients
• Communicative and open, persuasive and honest, able to bring value to prospects at all levels, from director to developer, with the ability to persuade technical stakeholders and explain technical concepts to non-technical stakeholders
• A salesperson at heart, driven by customer results, able to uncover problems, articulate value, and close technical deals in partnership with account managers; familiar with MEDDPICC and other structured qualification and sales methodologies

#LI-Hybrid

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

This position is based in Munich, Germany.

As a Solution Engineer at IDnow, you sit at the intersection of sales and engineering. You are a trusted advisor, a platform architect, and a business consultant, all in one. 
You will work alongside our Sales team to qualify, shape, and win complex opportunities — leading the technical discovery, designing solution architectures on our new product platform, and ensuring that every proposal is rooted in a deep understanding of the customer's business pain, not just their technical requirements.

As IDnow transitions from product selling to solution selling, the Solution Engineer role is central to that shift. You will help customers understand not just what IDnow does, but why it matters for their business outcomes — whether that's improving verification conversion rates, reducing fraud losses, or enabling entirely new digital experiences like keyless vehicle access.